Symbol Technologies MC55A0 ENTERPRISE DIGITAL ASSISTANT (EDA) User Manual MC55 Integrator Guide P N 72E 108861 02 Rev A

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MC55 Enterprise Digital Assistant
Integrator Guide
100
Mbps
MC55 Enterprise Digital Assistant
Integrator Guide
72E-108861-02
Rev. A
March 2009
ii
MC55 Integrator Guide
© 2009 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync
are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names
are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website: www.motorola.com/
enterprisemobility/patents.
iii
Revision History
Changes to the original manual are listed below:
Change
Date
Description
-01 Rev. A
11/20/08
Initial release.
-02 Rev. A
03/06/09
Add MC5574 configuration support.
iv
MC55 Integrator Guide
Table of Contents
Patents.................................................................................................................................................. ii
Revision History .................................................................................................................................... iii
About This Guide
Introduction ...........................................................................................................................................
Documentation Set ...............................................................................................................................
Configurations.......................................................................................................................................
Software Versions
Chapter Descriptions ............................................................................................................................
Notational Conventions.........................................................................................................................
Related Documents ..............................................................................................................................
Service Information...............................................................................................................................
xi
xi
xii
xii
xiv
xv
xv
xvi
Chapter 1: Getting Started
Introduction ..........................................................................................................................................
Unpacking the MC55 ...........................................................................................................................
Getting Started .....................................................................................................................................
Installing a microSD Card ..............................................................................................................
Installing the SIM Card ...................................................................................................................
Installing the Battery ......................................................................................................................
Charging the Battery ......................................................................................................................
Charging the Main Battery .......................................................................................................
Charging Spare Batteries .........................................................................................................
Charging Temperature .............................................................................................................
Powering On the MC55 ..................................................................................................................
Calibrating the Screen ...................................................................................................................
Resetting the MC55 .............................................................................................................................
Performing a Warm Boot ...............................................................................................................
Performing a Cold Boot ..................................................................................................................
Performing a Clean Boot ................................................................................................................
Waking the MC55 ................................................................................................................................
1-1
1-1
1-1
1-2
1-3
1-4
1-5
1-5
1-6
1-6
1-6
1-6
1-6
1-6
1-7
1-7
1-8
vi
MC55 Integrator Guide
Chapter 2: Accessories
Introduction ..........................................................................................................................................
Single Slot USB Cradle ........................................................................................................................
Setup ..............................................................................................................................................
Charging the MC55 Battery ...........................................................................................................
Charging the Spare Battery ...........................................................................................................
Battery Charging Indicators ...........................................................................................................
Charging Temperature .............................................................................................................
Four Slot Ethernet Cradle ....................................................................................................................
Setup ..............................................................................................................................................
Daisychaining Ethernet Cradles .....................................................................................................
Ethernet Cradle Drivers .................................................................................................................
Charging and Communication .......................................................................................................
LED Charging Indicators ................................................................................................................
Charge LED .............................................................................................................................
Speed LED ...............................................................................................................................
Link LED ..................................................................................................................................
Charging Temperature .............................................................................................................
Four Slot Charge Only Cradle .............................................................................................................
Setup ..............................................................................................................................................
Charging Temperature .............................................................................................................
Wall Mount Bracket ..............................................................................................................................
VCD5500 Vehicle Cradle .....................................................................................................................
Requirements .................................................................................................................................
Connector Pin-Outs .................................................................................................................
Mounting the Cradle .......................................................................................................................
Power Connection ..........................................................................................................................
Charging the MC55 Battery ...........................................................................................................
Removing the MC55 ................................................................................................................
Battery Charging Indicators ...........................................................................................................
Charging Temperature .............................................................................................................
Four Slot Battery Charger ....................................................................................................................
Spare Battery Charging .................................................................................................................
Battery Charging Indicators ...........................................................................................................
Charging Temperature .............................................................................................................
Cables ..................................................................................................................................................
USB Charging Cable ......................................................................................................................
Charge Only Cable ........................................................................................................................
Auto Charge Cable ........................................................................................................................
Connecting to the MC55 ................................................................................................................
Battery Charging Indicators ...........................................................................................................
Charging Temperature ...................................................................................................................
Vehicle Holder .....................................................................................................................................
Installation Reminders ...................................................................................................................
Device Mounting Precautions ........................................................................................................
Installation ......................................................................................................................................
Assembly .................................................................................................................................
Windshield Installation .............................................................................................................
Flat Surface Installation ...........................................................................................................
2-1
2-2
2-2
2-2
2-4
2-4
2-4
2-6
2-6
2-6
2-7
2-9
2-9
2-9
2-9
2-9
2-9
2-10
2-10
2-10
2-11
2-13
2-13
2-13
2-13
2-14
2-16
2-16
2-17
2-17
2-18
2-18
2-18
2-18
2-20
2-20
2-20
2-21
2-21
2-22
2-22
2-24
2-24
2-24
2-24
2-25
2-25
2-26
Table of Contents
vii
Chapter 3: ActiveSync
Introduction ..........................................................................................................................................
Installing ActiveSync ............................................................................................................................
Mobile Computer Setup .......................................................................................................................
Setting Up an ActiveSync Connection on the Host Computer .............................................................
Synchronization with a Windows Mobile 6.1 Device ......................................................................
3-1
3-1
3-2
3-3
3-4
Chapter 4: Application Deployment
Introduction ..........................................................................................................................................
Security ................................................................................................................................................
Application Security .......................................................................................................................
Digital Signatures ...........................................................................................................................
Locking Down a Mobile Computer ...........................................................................................
Installing Certificates ................................................................................................................
Device Management Security ........................................................................................................
Remote API Security ......................................................................................................................
Packaging ............................................................................................................................................
Deployment ..........................................................................................................................................
Installation Using ActiveSync .........................................................................................................
Installation Using Storage Card .....................................................................................................
Installation Using AirBEAM ............................................................................................................
MSP 3.2 .........................................................................................................................................
Update Loader Image ....................................................................................................................
Download Update Loader Package .........................................................................................
ActiveSync ...............................................................................................................................
microSD Card ..........................................................................................................................
Creating a Splash Screen ..............................................................................................................
XML Provisioning .................................................................................................................................
Creating an XML Provisioning File .................................................................................................
XML Provisioning vs. RegMerge and Copy File ............................................................................
RegMerge ................................................................................................................................
CopyFiles .................................................................................................................................
Storage ................................................................................................................................................
Random Access Memory ...............................................................................................................
Volatile File Storage (Cache Disk) ...........................................................................................
Persistent Storage .........................................................................................................................
Application Folder ..........................................................................................................................
Enterprise Mobility Developer Kits .......................................................................................................
4-1
4-1
4-1
4-1
4-2
4-3
4-3
4-3
4-4
4-4
4-4
4-4
4-5
4-5
4-5
4-5
4-5
4-6
4-6
4-7
4-7
4-7
4-8
4-8
4-9
4-9
4-9
4-10
4-10
4-10
Chapter 5: Wireless Applications
Introduction .......................................................................................................................................... 5-1
Signal Strength Icon ............................................................................................................................ 5-2
Turning the WLAN Radio On and Off .................................................................................................. 5-3
Chapter 6: MC5574 - GSM Configuration
Introduction .......................................................................................................................................... 6-1
Quick Startup Steps ............................................................................................................................. 6-1
viii
MC55 Integrator Guide
MC5574 Service Verification ...............................................................................................................
Ensuring Network Coverage ..........................................................................................................
Configuring a Data Connection ............................................................................................................
MC5574 Settings .................................................................................................................................
Phone Tab .....................................................................................................................................
Sounds .....................................................................................................................................
Security Tab ...................................................................................................................................
Services .........................................................................................................................................
Call Barring (Call Blocking) ......................................................................................................
Caller ID ...................................................................................................................................
Call Forwarding ........................................................................................................................
Call Waiting ..............................................................................................................................
Voice Mail and Text Messages ................................................................................................
Fixed Dialing ............................................................................................................................
Network ..........................................................................................................................................
Changing Networks Manually ..................................................................................................
Viewing Available Networks .....................................................................................................
Setting Preferred Networks ......................................................................................................
Phone Info ......................................................................................................................................
Network Time Synchronization ............................................................................................................
Enhanced Operator Name String ........................................................................................................
Service Provider Name Display ...........................................................................................................
SMS Cell Broadcast .............................................................................................................................
6-2
6-2
6-3
6-6
6-6
6-6
6-7
6-8
6-8
6-9
6-9
6-10
6-10
6-11
6-12
6-12
6-12
6-13
6-14
6-15
6-15
6-15
6-16
Chapter 7: Maintenance & Troubleshooting
Introduction ..........................................................................................................................................
Maintaining the MC55 ..........................................................................................................................
Battery Safety Guidelines ....................................................................................................................
Cleaning ...............................................................................................................................................
Materials Required .........................................................................................................................
Cleaning the MC55 ........................................................................................................................
Housing ....................................................................................................................................
Display .....................................................................................................................................
Scanner Exit Window ...............................................................................................................
Connector ................................................................................................................................
Cleaning Cradle Connectors ..........................................................................................................
Cleaning Frequency .......................................................................................................................
Troubleshooting ...................................................................................................................................
MC55 .............................................................................................................................................
Bluetooth Connection .....................................................................................................................
Single Slot USB Cradle ..................................................................................................................
Four Slot Ethernet Cradle ..............................................................................................................
Vehicle Cradle ................................................................................................................................
Four Slot Spare Battery Charger ...................................................................................................
Cables ............................................................................................................................................
7-1
7-1
7-2
7-3
7-3
7-3
7-3
7-3
7-3
7-3
7-4
7-4
7-4
7-4
7-7
7-7
7-8
7-9
7-10
7-10
Appendix A: Technical Specifications
MC55 Technical Specifications ............................................................................................................ A-1
Table of Contents
MC55 External Connector Pin-Outs ....................................................................................................
MC55 Accessory Specifications ..........................................................................................................
Single Slot USB Cradle ..................................................................................................................
Four Slot Battery Charger Cradle ..................................................................................................
Four Slot Charge Only Cradle ........................................................................................................
Four Slot Ethernet Cradle ..............................................................................................................
Vehicle Cradle ................................................................................................................................
Cables ............................................................................................................................................
Appendix B: Bluetooth Configuration
Glossary
Index
ix
A-6
A-7
A-7
A-7
A-8
A-8
A-9
A-10
x
MC55 Integrator Guide
About This Guide
Introduction
This Integrator Guide provides information about setting up and configuring the MC55 and it’s accessories.
NOTE
Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation for the MC55 is divided into guides that provide information for specific user needs.
• MC55 Quick Start Guide - describes how to get the MC55 up and running.
• MC55 User Guide - describes how to use the MC55.
• MC55 Integrator Guide - describes how to set up the MC55 and it's accessories.
• Microsoft Applications for Windows Mobile 6 User Guide - describes how to use Microsoft developed
applications.
• Application Guide for Motorola Enterprise Mobility Devices - describes how to use Enterprise Mobility
developed sample applications.
• Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.
xii
MC55 Integrator Guide
Configurations
This guide covers the following configurations:
Configuration
Data Capture
Operating
System
Radios
Display
Memory
Keypads
MC5574
WLAN: 802.11 b/g
WPAN: Bluetooth 2.0
EDR
WWAN:
EGPRS/EDGE
GPS: SiRF III
3.5” QVGA
Color
128 MB RAM/
256 MB Flash
1D laser scanner,
2D imager,
1D laser scanner and
camera or
2D imager and camera
Windows
Mobile 6.1
Professional
Numeric,
QWERTY,
QWERTZ or
AZERTY
keypad
MC5590
WLAN: 802.11a/b/g
WPAN: Bluetooth 2.0
EDR
3.5” QVGA
Color
128 MB RAM/
256 MB Flash
1D laser scanner,
2D imager,
1D laser scanner and
camera or
2D imager and camera
Windows
Mobile 6.1
Classic
Numeric,
QWERTY,
QWERTZ,
AZERTY or
PIM keypad
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
• Adaptation Kit Update (AKU) version
• OEM version
• Phone version
• BTExplorer version
• Fusion version.
AKU Version
To determine the Adaptation Kit Update (AKU) version:
Tap Start > Settings > System tab > About icon > Version tab.
The second line lists the operating system version and the build number. The last part of the build number
represents the AKU number. For example, Build 18165.0.5.0 indicates that the device is running AKU version
0.5.0.
About This Guide
OEM Version
To determine the OEM software version:
Tap Start > Settings > System tab > System Information icon > System tab.
01.15.0000
BTExplorer Software
To determine the BTExplorer software version:
Tap BTExplorer icon > Show BTExplorer> File > About.
BTExplorer icon
Fusion Software
To determine the Fusion software version:
Tap Wireless Strength icon > Wireless Status > Versions.
xiii
xiv
MC55 Integrator Guide
Phone Software
To determine the Phone software version:
Tap Start > Phone > Menu > Options > Version Information tab.
Chapter Descriptions
Topics covered in this guide are as follows:
• Chapter 1, Getting Started provides information on MC55 configurations and accessories, charging the
battery, and resetting the device.
• Chapter 2, Accessories describes the accessories available for the MC55 and how to set up power
connections and battery charging capabilities, where applicable.
• Chapter 3, ActiveSync provides instructions on installing ActiveSync and setting up a partnership between
the MC55 and a host computer.
• Chapter 4, Application Deployment provides information for provisioning and deploying applications to the
MC55.
• Chapter 5, Wireless Applications describes how to configure the wireless LAN connection.
• Chapter 6, MC5574 - GSM Configuration explains how to verify MC5504/94 service on an Enhanced Data
rates for Global Evolution (EDGE) wireless network and establish settings.
About This Guide
xv
• Chapter 7, Maintenance & Troubleshooting includes instructions on cleaning and storing the MC55, and
provides troubleshooting solutions for potential problems during MC55 operation.
• Appendix A, Technical Specifications includes tables listing the technical specifications for the MC55 and its
accessories.
• Appendix B, Bluetooth Configuration includes registry settings required for configuring the use of the
Bluetooth stack.
Notational Conventions
The following conventions are used in this document:
• “EDA” refers to Motorola MC55 family of hand-held computers.
• Italics are used to highlight the following:
• chapters and sections in this and related documents
• dialog box, window, and screen names
• drop-down list and list box names
• check box and radio button names
• icons on a screen.
• Bold text is used to highlight the following:
• key names on a keypad
• button names on a screen.
• Bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents
• MC55 Quick Start Guide, p/n 72-114971-xx.
• MC55 Windows Mobile 6 Regulatory Guide, p/n 72-108860-xx.
• MC55 User Guide, p/n 72E-108859-xx.
• Mobility Services Platform 3.2 User Guide, p/n 72E-100158-xx.
• AirBEAM Smart Windows CE Client Product Reference Guide, p/n 72-63060-01.
• Wireless Fusion Enterprise Mobility Suite User Guide for Version 2.61, p/n 72E-113153-02.
• Microsoft® Applications for Windows Mobile 6 User Guide, p/n 72E-108299-xx.
• Application Guide for Motorola Enterprise Mobility Devices, p/n 72E-68901-xx.
• Enterprise Mobility Developer Kits (EMDKs), available at:
http://www.motorola.com/enterprisemobility/support.
xvi
MC55 Integrator Guide
• Latest ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number.
Manufacturing label
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
Chapter 1 Getting Started
Introduction
This chapter provides information about the MC55, accessories, charging, and resetting the MC55.
Unpacking the MC55
Carefully remove all protective material from the MC55 and save the shipping container for later storage and
shipping. Verify that you received the following equipment:
• MC55
• Lithium-ion battery
• Tethered stylus
• Screen protector, installed on display window
• Regulatory Guide
• Quick Start Guide.
Inspect the equipment. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility support
immediately. See Service Information on page xvi for contact information.
Prior to using the MC55 for the first time, remove the protective shipping film that covers the scan window, display
and camera window.
Getting Started
To start using the MC55 for the first time:
• Install a microSD card (optional)
• Install the SIM card (MC5574 only)
• Install the main battery.
1-2
MC55 Integrator Guide
• Charge the MC55.
• Power on the MC55.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION
Follow proper ESD precautions to avoid damaging the SD card. Proper ESD precautions include, but are
not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
To install the microSD card:
1.
Lift rubber access door.
2.
Slide the SIM card holder door up to unlock.
3.
Lift SIM card holder door.
Rubber access door
SIM card holder door
microSD card holder door
Figure 1-1 Lift SIM Slot Holder Door
4.
Lift microSD card holder door.
5.
Insert the microSD card into card holder door ensuring that the card slides into the holding tabs on each side of
the door.
microSD card
Holding tab
Figure 1-2 Insert microSD Card in Holder
6.
Close the card holder door and push down until it is securely in place.
Getting Started
7.
Close SIM card holder door and slide down to lock into place.
8.
Close rubber access door.
1-3
Installing the SIM Card
NOTE
MC5574 configuration only.
GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain the card from the
your service provider. The card can contain the following information:
• Mobile phone service provider account details.
• Information regarding service access and preferences.
• Contact information, which can be moved to Contacts on the MC55.
• Any additional services to which you have subscribed.
NOTE
For more information about SIM cards, refer to the service provider's documentation.
To install the SIM card:
1.
Lift rubber access door.
2.
Slide the SIM card holder up to unlock.
3.
Lift the SIM card holder door.
Figure 1-3 Lifting the SIM Cover
4.
Insert the SIM card, as shown in Figure 1-4 ensuring that the card slides into the holding tabs on each side of
the door.
1-4
MC55 Integrator Guide
Figure 1-4 Inserting the SIM Card
5.
Close SIM card holder door and slide down to lock into place.
6.
Close the rubber access door.
7.
Install the battery.
Installing the Battery
NOTE
The MC55 ships with either a 2400 mAh or 3600 mAh battery. The 2400 mAh battery is shown in this
installation procedure.
To install the battery.
1.
Insert the battery, bottom first, into the battery compartment in the back of the MC55.
2.
Press the battery down into the battery compartment until the battery release latch snaps into place.
Battery Release Latch
Battery
Figure 1-5 Inserting the Battery
The MC55 automatically powers up after inserting the battery if the battery has been previously charged.
Getting Started
1-5
Charging the Battery
CAUTION
Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2.
Charging the Main Battery
Before using the MC55 for the first time, charge the main battery until the amber Charging/Battery Status LED
remains lit (see Table 1-1 on page 1-5 for charge status indications). To charge the MC55, use a cable or a cradle
with the appropriate power supply. For information about the accessories available for the MC55, see Chapter 2,
Accessories.
For cable and cradle setup and charging procedures see Chapter 2, Accessories for more information.
• USB Charging Cable
• Charge Only Cable
• Single Slot USB Cradle
• Four Slot Charge Only Cradle
• Four Slot Ethernet Cradle.
To charge the main battery:
1.
Connect the charging accessory to the appropriate power source.
2.
Insert the MC55 into a cradle or attach to a cable. The MC55 begins charging. The Charging/Battery Status
LED blinks amber while charging, then turns solid amber when fully charged. See Table 1-1 for charging
indications.
The 2400 mAh battery fully charges in approximately four hours and the 3600 mAh battery fully charges in
approximately six hours.
Table 1-1 LED Charge Indicators
Charging/Battery
Status LED
Indication
Off
MC55 is not charging.
MC55 is not inserted correctly in the cradle or connected to a power source.
Charger/cradle is not powered.
Slow Blinking Amber
(1 blink every 2 seconds)
MC55 is charging.
Solid Amber
Charging complete.
Note: When the battery is initially inserted in the MC55, the amber LED flashes
once if the battery power is low or the battery is not fully inserted.
Fast Blinking Amber
(2 blinks/second)
Charging error, e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight hours).
Single Blink Amber (when
Power button pressed)
Battery depleted.
Blinking Amber (when
Power button pressed)
Battery over-temperature condition.
1-6
MC55 Integrator Guide
Charging Spare Batteries
See Chapter 2, Accessories for information on using accessories to change spare batteries.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is intelligently controlled by
the MC55.
To accomplish this, for small periods of time, the MC55 or accessory alternately enables and disables battery
charging to keep the battery at acceptable temperatures. The MC55 or accessory indicates when charging is
disabled due to abnormal temperatures via its LED. See Table 1-1.
Powering On the MC55
After inserting the battery or when turning the MC55 on for the first time, the splash screen displays for about a
minute as the MC55 boots, then the calibration window appears.
Calibrating the Screen
NOTE
The Calibration screen can be accessed by pressing Blue key - Backspace key.
To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
1.
Remove the stylus from its holder on the side of the MC55.
2.
Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.
3.
Repeat as the target moves around the screen, then tap the screen to continue.
Resetting the MC55
There are three reset functions, warm boot, cold boot and clean boot. A warm boot restarts the MC55 by closing all
running programs. A cold boot also restarts the MC55, and also initializes some drivers. Data saved in flash
memory or a memory card is not lost.
If the MC55 is not functioning properly, perform a warm boot first. If the MC55 still does not respond, perform a cold
boot.
Performing a Warm Boot
Hold down the red Power button for approximately five seconds. As soon as the MC55 starts to boot release the
Power button.
Getting Started
1-7
Figure 1-6 Splash Screen (Warm Boot)
Performing a Cold Boot
To perform a cold boot:
• On a numeric keypad, simultaneously press the red Power button and the
and
• On an alphanumeric keypad, simultaneously press the red Power button and the
• On an PIM keypad, simultaneously press the red Power button and the
and
keys.
and
keys.
keys.
Figure 1-7 Splash Screen (Cold Boot)
Performing a Clean Boot
CAUTION
A clean boot should only be performed by an authorized system administrator. You must connect the
MC55 to AC power during a clean boot.
Removing AC power from the MC55 during a clean boot may render the MC55 inoperable.
A clean boot resets the MC55 to the factory default settings. All data in the Application folder is retained. You must
download the Clean Boot Package file from the Support Central web site,
http://www.motorola.com/enterprisemobility/support and install on the MC55.
To perform a clean boot:
1-8
MC55 Integrator Guide
1.
Download the Clean Boot Package from the Support Central web site. Follow the instructions included in the
package for installing the package onto the MC55.
2.
Perform a cold boot.
3.
Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the
left scan button.
4.
Insert the MC55 into a powered cradle.
5.
The MC55 updates and then re-boots.
6.
Calibrate the screen.
Waking the MC55
The wake-up conditions define what actions wake up the mobile computer after it has gone into suspend mode.
The mobile computer can go into suspend mode by either pressing the Power button or automatically by Control
Panel time-out settings. These settings are configurable and the factory default settings are shown in Table 1-2 are
subject to change/update. To access the Wakeup settings, tap Start > Settings > System > Power icon > Wakeup
tab.
Table 1-2 Wake-up Default Settings
Condition for Wake-up
Power Button
Automatic Time-out
AC power is applied.
No
Yes
Mobile computer is inserted into a cradle.
No
Yes
Mobile computer is removed from a cradle.
No
Yes
Mobile computer is connected to a USB device.
No
Yes
Mobile computer is disconnected from a USB device.
No
Yes
A key is pressed.
No
Yes
The scan triggered is pressed.
No
Yes
The screen is touched.
No
No
Bluetooth communication
Yes
Yes
Incoming phone call
Yes
Yes
Chapter 2 Accessories
Introduction
This chapter provides set up information for the following MC55 accessories:
• Single Slot USB Cradle - Charges the MC55 main battery and a spare battery. Synchronizes the MC55 with
a host computer through a USB connection.
• Four Slot Charge Only Cradle - Charges up to four MC55 devices.
• Four Slot Ethernet Cradle - Charges up to four MC55 devices and connects the MC55 with an Ethernet
network.
• Four Slot Battery Charger - Charges up to four spare batteries.
• Vehicle Cradle - Provides secure mounting of the MC55 in a vehicle. Charges the MC55.
• Cables
• Auto Charge Cable - Plugs into a vehicle cigarette lighter to charge the MC55 while on the road.
• Charge Only Cable - Provides power to the MC55.
• USB Charging Cable - Provides power to the MC55 and USB communication with a host computer.
• Vehicle Holder - Provides mounting for the MC55 inside a vehicle using a mounted suction cup.
2-2
MC55 Integrator Guide
Single Slot USB Cradle
This section describes how to set up and use a Single Slot USB cradle with the MC55. For USB communication
setup procedures see Chapter 3, ActiveSync.
The Single Slot USB cradle:
• Provides 5.4 VDC power for operating the MC55.
• Synchronizes information between the MC55 and a host computer. See Chapter 3, ActiveSync for
information on setting up a partnership between the MC55 and a host computer.
• Charges the MC55’s battery.
• Charges a spare battery.
Setup
AC Line Cord
Power Supply
USB Port
Power Port
Figure 2-1 Single Slot USB Cradle Power and USB Connections
Charging the MC55 Battery
Connect the cradle to power. Insert the MC55 into the MC55 slot to begin charging.
Accessories
Charge Status LED
Figure 2-2 MC55 Battery Charging
2-3
2-4
MC55 Integrator Guide
Charging the Spare Battery
Spare Battery
Spare Battery
Charging LED
Figure 2-3 Spare Battery Charging
Battery Charging Indicators
The Single Slot USB cradle charges the MC55’s main battery and a spare battery simultaneously.
The MC55’s Charging/Battery Status LED indicates the status of the battery charging in the MC55. See Table 1-1
on page 1-5 for charging status indications.
The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See
Table 2-1 for charging status indications.
The 2400 mAh battery fully charges in approximately four hours and the 3600 mAh battery fully charges in
approximately six hours.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC55.
To accomplish this, for small periods of time, the MC55 or accessory alternately enables and disables battery
charging to keep the battery at acceptable temperatures. The MC55 or accessory indicates when charging is
disabled due to abnormal temperatures via its LED. See Table 1-1 on page 1-5 and Table 2-1.
Table 2-1
Spare Battery LED Charging Indicators
Spare Battery LED
(on cradle)
Slow Blinking Amber
Indication
Spare battery is charging.
Accessories
Table 2-1
Spare Battery LED Charging Indicators (Continued)
Spare Battery LED
(on cradle)
Indication
Solid Amber
Spare battery is fully charged.
Fast Blinking Amber
Charging error.
Off
Not charging.
2-5
2-6
MC55 Integrator Guide
Four Slot Ethernet Cradle
This section describes how to set up and use a Four Slot Ethernet cradle with the MC55.
The Four Slot Ethernet cradle:
• Provides 5.4 VDC power for operating the MC55.
• Connects the MC55 (up to four) to an Ethernet network.
• Simultaneously charges up to four MC55s.
You cannot ActiveSync using the Four Slot Ethernet cradle. To ActiveSync with a host computer, use the Single
Slot USB/Serial cradle, USB Charging cable or Serial Charging cable.
Setup
Connect the Ethernet cradle to a power source and to an Ethernet switch, router, or hub, or a port on the host
device.
Ethernet Port 1
Power Port
Ethernet Port
Ethernet Switch,
Router, or Hub
Connection
Figure 2-4 Four Slot Ethernet Cradle Connection
Daisychaining Ethernet Cradles
Daisychain up to four Ethernet cradles to connect several cradles to an Ethernet network. Use either a straight or
crossover cable. Daisy-chaining should not be attempted when the main Ethernet connection to the first cradle is
10 Mbps as throughput issues will almost certainly result.
To daisychain more than one Ethernet cradle:
1.
Connect power to each Ethernet cradle to daisychain.
2.
Connect an Ethernet cable to Port 1 of the first cradle as shown in Figure 2-4.
3.
Connect a second Ethernet cable between Port 2 of the first cradle, and Port 1 of the second cradle.
4.
Connect additional cradles as described in Step 3.
Accessories
Speed LED
Link LED
Ethernet Port 2
Ethernet Port 1
Figure 2-5 Daisychaining Four Slot Ethernet Cradles
Ethernet Cradle Drivers
The MC55 includes Ethernet cradle drivers that initiate automatically when you place the MC55 in a properly
connected Four Slot Ethernet cradle. After inserting the MC55, configure the Ethernet connection:
1.
Tap Start > Settings > Connections tab >WiFi icon. The Configure Network Adapters window appears.
Figure 2-6 Configure Network Adapters Window
2.
In the My network card connects to: drop-down list, select the appropriate connection.
3.
In the Tap an adapter to modify settings: list, select USB/Ethernet Series Adapter.
2-7
2-8
MC55 Integrator Guide
Figure 2-7 IP Address Tab
4.
In the IP address window, select the appropriate radio button:
• Use server-assigned IP address
or
• Use specific IP address. Enter the IP address, Subnet mask, and Default gateway, as needed.
5.
Tap the Name Servers tab.
Figure 2-8 Name Servers Tab
6.
Enter the appropriate DNS, Alt DNS, WINS, and Alt WINS server addresses.
7.
Tap ok.
Figure 2-9 Adapters Dialog Box
8.
Tap ok to confirm the setup.
9.
Tap ok to exit.
Accessories
2-9
Charging and Communication
Insert the MC55 into a slot to begin charging.
LED Charging Indicators
Charge LED
The MC55’s charge LED shows the status of the battery charging in the MC55. See Table 1-2 on page 1-7 for
charging status indications.
The 2400 mAh battery fully charges in approximately four hours and the 3600 mAh battery fully charges in
approximately six hours.
Speed LED
The cradle’s green Speed LED lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that
the transfer rate is 10Mbps.
Link LED
The cradle’s yellow Link LED blinks to indicate activity, or stays lit to indicate that a link is established. When it is
not lit it indicates there is no link.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC55.
To accomplish this, for small periods of time, the MC55 alternately enables and disables battery charging to keep
the battery at acceptable temperatures. The MC55 indicates when charging is disabled due to abnormal
temperatures via its LED. See Table 1-2 on page 1-7.
2 - 10 MC55 Integrator Guide
Four Slot Charge Only Cradle
This section describes how to set up and use a Four Slot Charge Only cradle with the MC55.
The Four Slot Charge Only cradle:
• Provides 5.4 VDC power for operating the MC55.
• Simultaneously charges up to four MC55s.
You cannot ActiveSync using the Four Slot Charge Only cradle. To ActiveSync with a host computer, use the
Single Slot USB cradle.
Setup
Connect the Four Slot Charge Only cradle to a power source.
Figure 2-10 Four Slot Charge Only Cradle Connection
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC55.
To accomplish this, for small periods of time, the MC55 alternately enables and disables battery charging to keep
the battery at acceptable temperatures. The MC55 indicates when charging is disabled due to abnormal
temperatures via its LED. See Table 1-1 on page 1-5.
Accessories 2 - 11
Wall Mount Bracket
Use the optional Wall Mount Bracket to mount a four slot cradle to a wall. To attach the Wall Mount Bracket:
1.
Use the Wall Mount Bracket as a template and mark the locations of the four mounting screws.
NOTE
Use fasteners appropriate for the type of wall and the Wall Mount Bracket mounting slots. The Wall Mount
Bracket mounting slots are designed for a fastener with a #8 pan head. Fasteners must be able to hold a
minimum of 4.9 Kg (10.8 lbs).
2.
Mount the fasteners to the wall. The screw heads should protrude about a half of an inch from the wall.
3.
Slip the Wall Mount Bracket over the screw heads and slide the bracket down over the screw heads.
4.
Tighten the screws to secure the bracket to the wall.
Mounting Tab (2)
Mounting Screw (4)
Mounting Slot
Figure 2-11 Wall Mount Bracket
To mount a four slot cradle:
1.
Screw the supplied screws into the bottom of the four slot cradle. The screw heads should protrude about a
quarter of an inch from the cradle.
Four Slot
Cradle Bottom
Mounting Screw (2)
Figure 2-12 Cradle Mounting Screws
2.
Align the Wall Mount Bracket mounting tabs with the mounting slots in the back of the four slot cradle. Slip the
two mounting tabs into mounting slots.
2 - 12 MC55 Integrator Guide
3.
Swing the four slot cradle down onto the mounting bracket and align the mounting screws so that they fit into
the screw slots.
Wall Mount
Bracket
Screw Slots
Power Supply
Well
Figure 2-13 Wall Mount Bracket
4.
Tighten the mounting screws to secure the four slot cradle to the bracket.
Figure 2-14 Mounting Screws
5.
Connect power (see Figure 2-10 on page 2-10). The power supply should be located in the power supply well.
Accessories 2 - 13
VCD5500 Vehicle Cradle
This section describes how to set up and use a VCD5500 vehicle cradle with the MC55.
Once installed in a vehicle, the cradle:
• holds the MC55 securely in place
• provides power for operating the MC55
• re-charges the battery in the MC55.
Requirements
For mounting:
• four #8-32 self-locking nuts
• four #8 washers
• a drill with a #6 drill bit (.204”).
For power connection:
• power input cable (included), p/n 25-61987-01R
• UL Listed in-line fuse rated 250V, 5A (included), must be used if not connecting to vehicle’s fuse panel
• in-line fuse holder (included), must be used if not connecting to vehicle’s fuse panel.
Connector Pin-Outs
Table 2-2 Power Input Cable
Pin
Signal
Chassis ground (Black Wire)
Chassis ground (Bare Wire)
V+ (Red Wire)
V+ (Red Wire)
CAUTION
Connector on Power Cable
ROAD SAFETY - Do not use the MC55 while driving. Park the vehicle first. Always ensure the MC55 is
fully inserted into the cradle. Do not place it on the seat or where it can break loose in a collision or
sudden stop. Lack of proper insertion may result in property damage or personal injury. Motorola, Inc. is
not responsible for any loss resulting from the use of the products while driving. Remember: Safety
comes first.
Mounting the Cradle
CAUTION
Only mount the Vehicle Cradle in a vertical position with the release level at the top or in a horizontal position
with the MC55 display facing up. Never mount the vehicle cradle on the side or upside down or on a wall that
can be subject to impact or collision of greater than 40Gs, in accordance with SAE J1455 Section 4.10.3.5
2 - 14 MC55 Integrator Guide
1.
Select a mounting location for the cradle. It should be flat, and must provide adequate support for the cradle.
If using the GPS functionality of the MC55 mobile computer, ensure that the vehicle cradle is positioned so that
the MC55 has a clear unobstructed view of the sky.
NOTE
2.
Prepare the mounting surface to accept four #8-32 studs, using the mounting template below. Drill four holes
with a #6 drill bit.
1.2”
1.5”
Figure 2-15 Vehicle Cradle Mounting Template
3.
Position the cradle on the mounting surface.
4.
Fasten it using four #8 washers and four #8-32 self-locking nuts.
Do not install a VCD5500 Vehicle Cradle on or near an air bag cover plate or within an aerobic zone. Also, do
not install it in a location that affects vehicle safety or driveability.
CAUTION
Power Connection
Please read all of the following instructions before beginning.
WARNING!
A properly trained technician must perform the power connection. Improper connection can damage
your vehicle, cradle or MC55. Refer to the vehicle’s Owner’s Manual for instructions for removing
power.
To connect the cradle to power:
CAUTION
1.
When setting up connection for this cradle, only use the power input cable provided with this cradle.
Locate the vehicle power source.
NOTE
The ideal location for connecting the vehicle cradle power input cable would be an accessory output in your
vehicle’s fuse panel. The vehicle cradle should be added to a circuit with a maximum load capacity for the
cradle and the original circuit. Refer to the vehicle’s Owner’s Manual for identification of the circuit.
If a fused output is not available, the vehicle cradle must be installed with the provided in-line fuse holder and
UL Listed 5A fuse. The fuse protects the vehicle from an electrical short on the power line to the cradle.
To use the cradle to charge the MC55 and spare battery, when the vehicle’s ignition is off, connect the cradle to
unswitched power.
Accessories 2 - 15
2.
Route the power input cable from the cradle’s power port to the connection point for the vehicle’s power
source.
CAUTION
3.
The means of routing and securing the power input cable from the cradle through to the vehicle power
source is extremely important. Hazards associated with improper wiring can be severe. To avoid
unintentional contact between the wire and any sharp edges, provide the cable with proper bushings and
clamping where it passes through openings. If the wire is subjected to sharp surfaces and excess engine
vibration, the wiring harness insulation can wear away, causing a short between the bare wire and chassis.
This can start a fire.
To avoid any mishaps, all wiring should be routed away from moving parts, high temperature areas and any
contaminants.
When using the supplied in-line fuse holder (which must be used if not connecting to vehicle’s fuse panel):
a.
Ensure the fuse holder contains a 5A UL Listed slow-blow fuse.
b.
Splice the fuse holder to the end of the red V+ wire, as shown above. Make the distance from the fuse to
the power connection point as short as possible.
Ground
Wire (black)
5A Fuse and
Fuse Holder
Shield Wire
(bare wire)
V+ Power (red)
Figure 2-16 Vehicle Cradle Power Connection
4.
Prepare the cable termination.
a.
Red wire: connect to a +12/24 V vehicle power source.
b.
Black wire and Shield wire: connect to vehicle ground wire or chassis ground.
NOTE
5.
How the cable terminates depends on the vehicle. If the vehicle has a power output connector, then you must
attach a mating connector to the end of the power cable. You may be able to connect to a fuse panel with a
simple blade terminal or commercially available connector. Consult the vehicle Owner’s Manual for information
on how to access the power supply in the vehicle.
Connect the power input cable into the power port on the cradle.
To see if the cradle has power, insert the MC55. The Charging LED on the MC55 blinks slowly to indicate charging
and turns solid amber when the battery is completely charged. See Table 1-1 on page 1-5 for other indications.
2 - 16 MC55 Integrator Guide
Charging the MC55 Battery
Insert the MC55 into the vehicle cradle to begin charging. A click indicates that the MC55 button release locking
mechanism is enabled and the MC55 is locked in place.
Release Lever
Figure 2-17 MC55 Battery Charging
CAUTION
Ensure the MC55 is fully inserted in the cradle. Lack of proper insertion may result in property damage or
personal injury. Motorola, Inc. is not responsible for any loss resulting from the use of the products while
driving.
Removing the MC55
To remove the MC55, press the release levers on the cradle and pull the MC55 up and out of the cradle.
Release Lever
Figure 2-18 Removing the MC55
Accessories 2 - 17
Battery Charging Indicators
The MC55’s charge LED indicates the status of the battery charging in the MC55. See Table 1-1 on page 1-5 for
charging status indications.
The 2400 mAh battery fully charges in approximately four hours and the 3600 mAh battery charges in
approximately six hours.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC55.
To accomplish this, for small periods of time, the MC55 alternately enables and disables battery charging to keep
the battery at acceptable temperatures. The MC55 indicates when charging is disabled due to abnormal
temperatures via its LED. See Table 1-1 on page 1-5.
2 - 18 MC55 Integrator Guide
Four Slot Battery Charger
This section describes how to use the Four Slot Battery Charger to charge up to four MC55 spare batteries.
Spare Battery Charging
1.
Connect the charger to a power source.
2.
Insert the spare battery into a spare battery charging well and gently press down on the battery to ensure
proper contact.
Battery Charging
LEDs (4)
Battery
Figure 2-19 Four Slot Spare Battery Charger
Battery Charging Indicators
An amber LED is provided for each battery charging well. See Table 2-3 for charging status indications. The 2400
mAh battery fully charges in approximately four hours and the 3600 mAh battery charges in approximately six
hours.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
charger in order to ensure safe operation and optimize long-term battery life.
To accomplish this, for small periods of time, the charger alternately enables and disables battery charging to keep
the battery at acceptable temperatures. The charger indicates when charging is disabled due to abnormal
temperatures via its LED. See Table 2-3.
Accessories 2 - 19
Table 2-3
Spare Battery LED Charging Indicators
LED
Indication
Off
No spare battery in slot; spare battery not placed correctly; cradle is not powered.
Fast Blinking Amber
Error in charging; check placement of spare battery.
Slow Blinking Amber
Spare battery is charging.
Solid Amber
Charging complete.
2 - 20 MC55 Integrator Guide
Cables
This section describes how to set up and use the cables. The cables are available with a variety of connection
capabilities.
The following communication/charge cables are available:
• USB Charging cable
• Charge Only cable
• Auto Charge cable.
USB Charging Cable
The USB Charging cable provides the MC55 with operating and charging power when used with the Motorola
approved power supply and AC line cord and synchronize information between the MC55 and a host computer.
Figure 2-20 USB Charging Cable
Charge Only Cable
The Charge Only cable provide the MC55 with operating and charging power when used with the Motorola
approved power supply.
Accessories 2 - 21
Figure 2-21 Charge Only Cable
Auto Charge Cable
The Auto Charge cable plugs into a vehicle cigarette lighter and provide the MC55 with operating and charging
power.
Figure 2-22 Auto Charge Cable
Connecting to the MC55
1.
If required, connect the cable power input connector to the Motorola approved power source.
2.
Slide the bottom of the MC55 into the connector cup end of the cable until the MC55 is firmly seated in the cup.
3.
Slide the two locking tabs up until they both lock into position.
2 - 22 MC55 Integrator Guide
Locking Tab
Figure 2-23 Cable Cup Locking Tabs
4.
To remove, slide the two locking tab down and remove the cable from the MC55.
Battery Charging Indicators
The MC55 amber Charge LED indicates the MC55 battery charging status. The 2400 mAh battery charges in less
than four hours and the 3600 mAh battery charges in less than six hours. See Table 1-1 on page 1-5 for charging
status indications.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC55.
Accessories 2 - 23
To accomplish this, for small periods of time, the MC55 alternately enables and disables battery charging to keep
the battery at acceptable temperatures. The MC55 indicates when charging is disabled due to abnormal
temperatures via its LED. See Table 1-1 on page 1-5.
2 - 24 MC55 Integrator Guide
Vehicle Holder
WARNING!
Some countries prohibit the mounting of any electronic device in any location on the vehicle
dashboard. Be sure to check your local laws acceptable mounting areas before installing the
auto mounting kit.
Installation Reminders
Figure 2-24 Vehicle Holder Mounting
• Do not mount the vehicle holder where it will obscure the driver’s view of the road.
• Do not mount the vehicle holder near the driver seat air bag deployment area.
• Do not place the MC55 on top of the dashboard or anywhere without securing it in the vehicle holder.
• Do not mount the vehicle holder near the passenger seat air bag deployment area.
• Install the vehicle holder on the surface of your vehicle that is reasonably flat and free of dirt and oil.
Device Mounting Precautions
• Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be
sure to check your local laws acceptable mounting areas before installing the vehicle holder.
• The heating and cooling cycle of a vehicle’s interior will in some cases loosen the adhesion of the suction
cup. Check the vacuum seal of the vehicle mount kit for adequate adhesion each time you use the unit, and
reinstall if necessary.
• If the vehicle holder has problems staying on, clean the plastic suction cup with alcohol, then reinstall.
Installation
Install the vehicle mount on the surface of your vehicle that is reasonably flat and free of dirt and oil. Clean the
mounting surface with a glass cleaner and a clean cotton cloth. Install the vehicle mount on the windshield or other
flat car surface using the supplied mounting disc.
Accessories 2 - 25
Assembly
1.
Insert the vehicle holder’s cradle plate to the holes on the back of the cradle.
2.
Push the cradle down until both parts are engaged.
Windshield Installation
1.
Fix the suction cup mount to the selected area with the suction lever facing up.
Suction Cup Mount
Cradle Plate
Cradle
Figure 2-25 Windshield Installation
2.
Flip the lever down to create a vacuum between the suction cup and the mounting surface.
3.
Make sure that the suction bond is strong enough before proceeding to the next step.
4.
Slide the MC55 into the cradle.
2 - 26 MC55 Integrator Guide
Locking Tab
Figure 2-26 Insert MC55 into Vehicle Holder
5.
Connect the auto charger cable to the MC55 and slide the two locking tabs up to secure the cable cup to the
MC55.
6.
Connect the other end to the cigarette lighter socket.
The LED indicator on the right side of the touch screen lights up orange during charging.
NOTE
Prior to removing the MC55 from the vehicle holder, disconnect the auto-charge cable from the MC55.
Flat Surface Installation
1.
Remove the plastic sheet on the bottom of the mounting disc.
2.
Place the disc, sticky side down, on a clean flat surface.
Figure 2-27 Mounting Disc
3.
Fix the suction cup mount to the disc with the suction lever facing up.
4.
Flip the lever down to create a vacuum between the suction cup and the disc.
Accessories 2 - 27
5.
Make sure that the suction bond is strong enough before proceeding to the next step.
6.
Slide the MC55 into the cradle.
Figure 2-28 Vehicle Holder Mounted on Flat Surface
7.
Connect the auto charger cable to the MC55 and slide the two locking tabs up to secure the cable cup to the
MC55.
8.
Connect the other end to the cigarette lighter socket.
The LED indicator on the right side of the touch screen lights up orange during charging.
2 - 28 MC55 Integrator Guide
Chapter 3 ActiveSync
Introduction
To communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host
computer. Use ActiveSync to synchronize information on the mobile computer with information on the host
computer. Changes made on the mobile computer or host computer appear in both places after synchronization.
NOTE
When a mobile computer with Windows Mobile 6.1 is connected to a host computer and an ActiveSync
connection is made, the WLAN radio (if applicable) is disabled. This is a Microsoft security feature to prevent
connection to two networks at the same time.
ActiveSync software:
• Allows working with mobile computer-compatible host applications on the host computer. ActiveSync
replicates data from the mobile computer so the host application can view, enter, and modify data on the
mobile computer.
• Synchronizes files between the mobile computer and host computer, converting the files to the correct
format.
• Backs up the data stored on the mobile computer. Synchronization is a one-step procedure that ensures the
data is always safe and up-to-date.
• Copies (rather than synchronizes) files between the mobile computer and host computer.
• Controls when synchronization occurs by selecting a synchronization mode, e.g., set to synchronize
continually while the mobile computer is connected to the host computer, or set to only synchronize on
command.
• Selects the types of information to synchronize and control how much data is synchronized.
Installing ActiveSync
To install ActiveSync on the host computer, download version 4.5 or higher from the Microsoft web site at
http://www.microsoft.com. Refer to the installation instructions included with the ActiveSync software.
3-2
MC55 Integrator Guide
Mobile Computer Setup
NOTE
Microsoft recommends installing ActiveSync on the host computer before connecting the mobile computer.
The mobile computer by default is set up to communicate through a USB connection. Chapter 2, Accessories
provides the accessory setup and cable connection information for use with the mobile computer. The mobile
computer communication settings must be set to match the communication settings used with ActiveSync.
1.
On the mobile computer tap Start > Programs > ActiveSync icon. The ActiveSync window appears.
Figure 3-1 ActiveSync Window
2.
Tap Menu > Connections.
3.
Select the connection type from the drop-down list.
4.
Tap OK to exit the Connections window and tap OK to exit the ActiveSync window.
5.
Proceed with installing ActiveSync on the host computer and setting up a partnership.
ActiveSync
Setting Up an ActiveSync Connection on the Host Computer
To start ActiveSync:
1.
Select Start > Programs > Microsoft ActiveSync on the host computer. The ActiveSync Window displays.
Figure 3-2 ActiveSync Window
NOTE
2.
Assign each mobile computer a unique device name. Do not try to synchronize more than one mobile
computer to the same name.
In the ActiveSync window, select File > Connection Settings. The Connection Settings window appears.
Figure 3-3 Connection Settings Window
3.
Select Allow USB connections checkbox.
4.
Select the Show status icon in Taskbar check box.
5.
Select OK to save any changes made.
3-3
3-4
MC55 Integrator Guide
Synchronization with a Windows Mobile 6.1 Device
NOTE
When a mobile computer with Windows Mobile 6.1 is connected to a host computer and an ActiveSync
connection is made, the WLAN radio (if applicable) is disabled. This is a Microsoft security feature to prevent
connection to two networks at the same time.
To synchronize with a Windows Mobile 6.1 device:
1.
If the Get Connected window does not appear on the host computer, select Start > All Programs > Microsoft
ActiveSync.
Figure 3-4 Synchronization Setup Wizard Window
2.
Click Next.
Figure 3-5 Synchronization Directly With a Server Window
3.
Select the check box to synchronize with a server running Microsoft Exchange if applicable.
4.
Click Next.
ActiveSync
Figure 3-6 Synchronization Option Window
5.
Select the appropriate settings and click Next.
Figure 3-7 Wizard Complete Window
6.
Click Finish.
Figure 3-8 ActiveSync Connected Window
3-5
3-6
MC55 Integrator Guide
During the first synchronization, information stored on the mobile computer is copied to the host computer. When
the copy is complete and all data is synchronized, the mobile computer can be disconnect from the host computer.
NOTE
The first ActiveSync operation must be performed with a local, direct connection. Windows Mobile retains
partnerships information after a cold boot.
For more information about using ActiveSync, start ActiveSync on the host computer, then see ActiveSync Help.
Chapter 4 Application Deployment
Introduction
This chapter describes features in Windows Mobile including new security features, how to package applications,
and procedures for deploying applications onto the MC55.
Security
The MC55 implements a set of security policies that determine whether an application is allowed to run and, if
allowed, with what level of trust. To develop an application, you must know the security configuration of the device,
and how to sign an application with the appropriate certificate to allow the application to run (and to run with the
needed level of trust).
Application Security
Application security controls the applications that can run on the MC55.
• Trusted - All applications must be digitally signed by a certificate on the MC55.
• Prompted - User is prompted to allow unsigned applications to run.
• Open - All applications run.
Developers can include their own certificates and provision the device to “trusted.”
Digital Signatures
Digital signatures provide a way to authenticate the author of EXEs, DLLs, and packages. Digitally signed
applications give users confidence that an application comes from where they think it comes from. For example, if
an end-user downloads an update package from the internet that is digitally signed with Motorola's software
certificate, they are assured that the package is authentic and that it was created by Motorola. By enforcing the use
of digital signatures, users can also prevent malicious applications from executing on the MC55. For example,
users can provision the MC55 to only execute “trusted” applications (digitally signed).
Motorola ships all Windows Mobile 6 based products in an “open” state, which means all signed and unsigned
applications should work. However, customers can still reconfigure their MC55 to operate in the “trusted” mode.
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This means that only applications signed with a certificate from the Privileged Execution Trust Certificate Store can
run.
To support the broadest number of deployments, third-party software developers should perform the following
when releasing software for a Windows Mobile 6 devices:
• Sign all their EXEs & DLLs with their private key
• Provide the corresponding public certificate to end-users so that it can be installed into Privileged Execution
Trust Certificate Store.
If the software is installed via a .CAB file, developer should also:
• Sign the .CAB file with their private key
• Provide the corresponding public certificate to end-users so that it can be installed into SPC Certificate Store.
Locking Down a Mobile Computer
Like most configuration options in Windows Mobile, security settings are set via XML provisioning. For example, to
enforce the “trusted” model and only allow applications signed with a privileged certificate to run, use the following
provisioning document:








For more information on various security options, refer to the Security Policy Settings topic in the latest Windows
Mobile documentation.
Application Deployment
4-3
Installing Certificates
Use XML provisioning to query and delete certificates from certificate stores. To add a new certificate the Privileged
Execution Trust Certificate Store, use the following sample provisioning document:









To create your own provisioning document with real certificate information:
1.
Obtain a certificate from a security provider such as VeriSign.
2.
Double-click on the certificate file (.CER) to open it.
3.
Click on the Details tab and locate the Thumbprint field.
4.
Copy the contents of the Thumbprint field and replace the value in the XML example above.
5.
Click the Copy to File… button.
6.
Click Next to start the Certificate Export Wizard.
7.
Select Base-64 encoded X.509 (.CER) and then click Next.
8.
Set the File Name to CertOutput.xml and click Next.
9.
Click Finish to export the certificate.
10. Open the exported file, CertOutput.xml, in a text editor (i.e., NotePad).
11. Copy the contents of the file (excluding the first line, last line, and CR/LF) and replace the value of the
“EncodedCertificate” parameter in the xml example above.
Device Management Security
You can control access to certain device settings and security levels, such as installing applications and changing
security settings. Refer to the Windows Mobile Version 6 Help file for information on device management security.
Remote API Security
The Remote API (RAPI) enables applications that run on a desktop to perform actions on a remote device. RAPI
provides the ability to manipulate the file system on the remote device, including the creation and deletion of files
and directories. By default, Motorola ships with RAPI in the restricted mode. Certain tools, such as RAPIConfig,
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may not work properly. Refer to the Windows Mobile Version 6 Help file for finding information on Remote API
security policies.
Packaging
NOTE
Applications compiled for Windows Mobile 6 are not backward-compatible with previous versions.
Packaging combines an application's executable files into a single file, called a package. This makes it easier to
deploy and install an application to the MC55. Package new applications and updates, such as new DLL files, as
CAB files, then deploy them to devices. Refer to the Microsoft Windows Mobile 6 Help file for information on CAB
files.
Deployment
To install applications onto the MC55, developers package the application and all required files into a CAB file, then
load the file onto the MC55 using one of the following options:
• Microsoft ActiveSync 4.5 or higher
• Storage Card
• MSP 3.2
• AirBEAM
• Image Loader Image (for updating the operating system).
Refer to the Microsoft Windows Mobile 6 Help file for information on CAB files.
Installation Using ActiveSync
To install an application package:
• Connect the MC55 to a host computer using ActiveSync. See Chapter 3, ActiveSync for more information.
• Locate the package file on the host computer.
• In ActiveSync on the host computer, open Explorer for the MC55.
• Copy the CAB file from the host computer to the \temp directory on the MC55.
• On the MC55, navigate to the \temp directory.
• Tap on the application CAB file. The application installs on the MC55.
Installation Using Storage Card
To install an application package:
• Copy the package CAB file to a microSD storage card using an appropriate storage card reader.
• Install the storage card into the MC55. See Installing a microSD Card on page 1-2 for more information.
• On the MC55, open File Explorer.
Application Deployment
4-5
• Open the Storage Card directory.
• Tap the package CAB file. The application installs on the MC55.
Installation Using AirBEAM
The AirBEAM Smart Client provides backward-compatible legacy AirBEAM functionality and backward-compatible
legacy MSP 2.x Level 2 Agent functionality.
Refer to the AirBEAM Smart Windows CE Client Product Reference Guide, p/n 72-63060-xx, for instructions for
AirBEAM Smart client.
MSP 3.2
The MSP 3 Client Software is a set of software components that come pre-installed on the MC55. The MSP 3
Client software consists of the following components:
The RD Client provides support for MSP 3 Staging functionality, provides support for the MSP 3 Legacy Staging
process, and provides support for backward-compatible legacy MSP 2.x Legacy Staging functionality.
The MSP 3 Agent provides MSP 3 Provisioning functionality and Control functionality when used with MSP 3.2
Control Edition.
Refer to the Mobility Services Platform 3.2 User’s Guide, p/n 72E-100158-xx, for instructions for using the Rapid
Deployment and MSP3 Agent clients.
Update Loader Image
Windows Mobile contains an Image Update feature that updates all operating system components. All updates are
distributed as update packages. Update packages can contain either partial or complete updates for the operating
system. Motorola distributes the update packages on the Support Central Web Site,
http://www.motorola.com/enterprisemobility/support.
To update an operating system component, copy the update package to the MC55 using one of a variety of
transports, including ActiveSync, an microSD card, AirBEAM or MSP. See Chapter 5, Staging and Provisioning for
information on loading an update package using MSP or AirBEAM.
Download Update Loader Package
1.
Go to the Motorola Support Central web site, http://www.motorola.com/enterprisemobility/support.
2.
Download the appropriate update loader package to a host computer.
3.
Locate the update loader package file on the host computer and un-compress the file into a separate directory.
ActiveSync
To install an update loader package using ActiveSync:
1.
Connect the MC55 to a host computer using ActiveSync. See Chapter 3, ActiveSync for more information.
2.
In ActiveSync on the host computer, open Explorer for the MC55.
3.
Copy all the update loader package files from the host computer to the \temp directory on the MC55.
4.
On the MC55, navigate to the \temp directory.
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5.
Tap on the update loader file, STARTUPDLDR.EXE. The Update Loader application installs the update loader
package on the MC55.
A progress bar displays until the update completes.
6.
The MC55 re-boots.
7.
The calibration screen appears.
microSD Card
To install an update loader package using a microSD card:
1.
Copy all the update loader package files to the root directory of a microSD card.
2.
Install the microSD card into the MC55. See Installing a microSD Card on page 1-2 for installation instructions.
3.
Connect the MC55 to AC power. See Chapter 2, Accessories.
4.
Perform a cold boot.
5.
Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the
left scan button.
6.
The Update Loader application looks for the update loader file in the root directory of the microSD card.
When it finds the file, it loads the update loader package onto the MC55. A progress bar displays until the
update completes.
7.
The MC55 re-boots.
8.
The calibration screen appears.
Creating a Splash Screen
Use a bitmap file to create a customized splash screens for the MC55. Use Image Update with a bitmap file, rather
than a package file, to update the splash screen.
To create a custom splash screen:
1.
Create a .bmp file using a graphic program with the following specifications:
• Size: 296 x 240.
• Colors: 16 bits per pixel (65536 colors) for color displays.
2.
Modify the bitmap file and save.
To load the splash screen on the MC55:
1.
Create a text file named pkgs.lst which contains the name of the bmp file. For example, mysplash.bmp.
2.
Copy the bmp file and the pkgs.lst file to one of the following:
• SD card root directory
• MC55’s \temp directory
• MC55’s \Windows directory.
3.
If using a microSD card, insert the microSD card into the MC55.
4.
Perform a cold boot.
Application Deployment
5.
4-7
Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the
left scan button.
XML Provisioning
To configure the settings on an MC55, use XML provisioning. To install an XML provisioning file on the MC55,
create a Cabinet Provisioning File (CPF). A CPF file is similar to a CAB file and contains just one file: _setup.xml.
Like a CAB file, the CPF extension is associated with WCELoad.EXE. Opening a CPF extracts the XML code and
uses it to provision and configure the MC55. The user receives an e-mail notification indicating success or failure.
XML provisioning provides the ability to configure various features of the MC55 (i.e., registry and file system).
However, some settings require security privileges. To change registry settings via a CPF file, you must have
certain privileges (roles). Some registry keys require you to simply be an Authenticated User, while other registry
keys require you to be a Manager. Refer to the Microsoft Windows Mobile 6 Help file, Metabase Settings for
Registry Configuration Service Provider section, for the default role settings in Windows Mobile 6.
For those registry settings that require the Manager role, the CPF file must be signed with a privileged certificate
installed on the device. Refer to the Microsoft Windows Mobile 6 Help file and the Windows Mobile 6 SDK for
instructions and sample test certificates.
Creating an XML Provisioning File
To create a .cpf file:
1.
Create a valid provisioning XML file named _setup.xml using an XML editor or the tools supplied with Visual
Studio 2005. (For example, use the SampleReg.xml sample created in the RegMerge on page 4-8 section and
rename it _setup.xml.) Ensure the file contains the required parameters for the operation. Refer to the
Microsoft Windows Mobile 6 Help file for information.
2.
In the Windows Mobile 6 tools directory on the desktop computer (typically \Program Files\Windows CE
Tools\wce500\Windows Mobile 6 Pocket PC SDK\Tools), run the Makecab.exe utility, using the following
syntax to create a .cpf file from the _setup.xml file:
MakeCab.exe /D COMPRESS=OFF _setup.xml myOutCpf
NOTE
COMPRESS=OFF is required for backward compatibility with Pocket PC.
3.
Optionally, use the Authenticode tools to sign the .cpf file.
4.
Tap the filename to install.
5.
Certain applications and settings require a cold boot to take affect. In these cases, cold boot the MC55. Refer
to the Windows Mobile Version 6 Help file for more information.
XML Provisioning vs. RegMerge and Copy File
Prior to Windows Mobile 5.0, Motorola used two drivers (RegMerge and CopyFiles) to update the registry and to
copy files during a cold boot. With Windows Mobile 6, Motorola recommends using XML provisioning instead.
RegMerge and CopyFiles are supported for backward compatibility but Motorola may eliminate support in the
future. The following sections provide examples of how RegMerge and CopyFiles were used, and how to perform
the same function using XML provisioning.
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RegMerge
RegMerge.dll is a built-in driver that allows updating the registry during a clean boot. RegMerge runs very early in
the boot process and looks for registry files (.reg files) in certain Flash File System folders (i.e., \Application) during
a clean boot. It then merges the registry changes into the system registry located in RAM.
The following example uses RegMerge to set a registry key:
SampleReg.reg
[HKEY_LOCAL_MACHINE\Hardware\DeviceMap\Backlight]
“BacklightIntensity”=dword:00000036
The following example uses XML provisioning to perform the same task:
SampleReg.xml







CopyFiles
CopyFiles copies files from one folder to another on a clean boot. During a clean boot CopyFiles looks for files with
a .CPY extension in the root of the Application FFS partition. These files are text files containing the source and
destination for the desired files to copy, separated by “>”.
The following example uses CopyFiles to copy a file from the \Application folder to the \Windows folder:
SampleCpy.cpy
\Application\example.txt > \Windows\example.txt
The following example uses XML provisioning to perform the same task:
Application Deployment
4-9
SampleCpy.xml












Storage
Mobile 6 contains three types of file storage:
• Random Access Memory (RAM)
• Persistent Storage
• Application folder.
Random Access Memory
Executing programs use RAM to store data. Data stored in RAM is lost upon a warm boot. RAM also included a
volatile file storage area called Cache Disk.
Volatile File Storage (Cache Disk)
Windows Mobile 6 memory architecture uses persistent storage for all files, registry settings, and database objects
to ensure data is retained even after a power failure. Persistent storage is implemented using Flash memory
technology which is generally slower than volatile RAM memory. In certain situations the speed of the operation is
more important than the integrity of the data. For these situations, Motorola has provided a small volatile File
Storage volume, accessed as the Cache Disk folder. Disk operations to the Cache Disk folder are much faster than
to any of the persistent storage volumes, but data is lost across warm boots and power interruptions. Note that a
backup battery powers RAM memory, including the Cache Disk, when you remove the main battery for a short
period of time.
The MC55 uses the Cache Disk for temporary data that can be restored from other sources, for example, for
temporarily “caching” HTML web pages by a browser or generating formatted files to send to a printer. Both
situations benefit from the increased speed of the cache disk, but you can restore the data if needed.
DO NOT use the Cache Disk as a method to improve application performance. Analyze applications that perform
slower in persistent storage to optimize disk access. Common areas for optimization include minimizing the
number of reads and writes to a file, removing unneeded debug logging, and minimizing file flushing or closing
files.
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Persistent Storage
Windows Mobile 6 protects all data and applications from power-related loss. Because Windows Mobile 6 mounts
the entire file system and registry in persistent storage (rather than using RAM), MC55 devices provide a reliable
storage platform even in the absence of battery power.
Persistent storage provides application developers with a reliable storage system available through the standard
file system and registry APIs. Persistent storage is optimized for large reads and writes; therefore, applications
reading and writing data in large chunks tend to outperform those applications reading and writing small blocks of
data. Data in persistent storage is lost upon a clean boot.
Persistent storage contains all the directories under the root directory except for Application, Cache Disk, and
Storage Card (if a storage card is installed). Persistent storage is approximately 60 MB (formatted).
Application Folder
The Application folder is a super-persistent storage that is persistent even after a clean boot. Accessing data in the
Application folder is slower than accessing persistent storage. The Application folder is used for deployment and
device-unique data. For example, network profiles can be stored in the Application folder so that connection to the
network is available after a cold boot. The Application folder is approximately 20 MB (formatted).
Enterprise Mobility Developer Kits
The Motorola Enterprise Mobility Developer Kit (EMDK) family of products allows you to write applications that take
advantage of the capture, move and manage capabilities of the MC55. Go to the Support Central
(http://www.motorola.com/enterprisemobility/support) to download the appropriate developer kit.
Chapter 5 Wireless Applications
Introduction
Wireless Local Area Networks (WLANs) allow mobile computers to communicate wirelessly and send captured
data to a host device in real time. Before using the MC55 on a WLAN, the facility must be set up with the required
hardware to run the wireless LAN and the MC55 must be configured. Refer to the documentation provided with the
access points (APs) for instructions on setting up the hardware.
802.11d is enabled by default. When enabled, the AP must be configured the same in order to connect.
To configure the MC55, a set of wireless applications provide the tools to configure and test the wireless radio in
the MC55. Refer to the Wireless Fusion Enterprise Mobility Suite User Guide for Version X.XX for information on
configuring wireless profiles; where X.XX is the Fusion version. Goto
http://www.motorola.com/enterprisemobility/manuals for the latest version of this guide. See Fusion Software on
page xiii to determine the Fusion version on the MC55.
The Wireless Application menu on the task tray provides the following wireless applications:
• Find WLANs
• Manage Profiles
• Manage Certs
• Manage PACs
• Options
• Wireless Status
• Wireless Diagnostics
• Log On/Off
• Enable/Disable Radio.
Tap the Signal Strength icon to display the Wireless Applications menu.
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MC55 Integrator Guide
Figure 5-1 Wireless Applications Menu
Signal Strength Icon
The Signal Strength icon in the task tray indicates the MC55’s wireless signal strength as follows:
Table 5-1 Signal Strength Icons Descriptions
Icon
None
Status
Action
Excellent signal strength
Wireless LAN network is ready to use.
Very good signal strength
Wireless LAN network is ready to use.
Good signal strength
Wireless LAN network is ready to use.
Fair signal strength
Wireless LAN network is ready to use. Notify the network
administrator that the signal strength is only “Fair”.
Poor signal strength
Wireless LAN network is ready to use. Performance may not be
optimum. Notify the network administrator that the signal strength is
“Poor”.
Out-of-network range (not
associated)
No wireless LAN network connection. Notify the network
administrator.
No wireless LAN network card
detected
No wireless LAN network card detected, Wireless LAN disabled or
radio disabled. Notify the network administrator.
No wireless LAN network card
detected or Wireless LAN
disabled
No wireless LAN network card detected or Wireless LAN disabled or
radio disabled. Notify the network administrator.
Wireless Applications
Turning the WLAN Radio On and Off
To turn off the WLAN radio tap the Signal Strength icon and select Disable Radio.
Figure 5-2 Disable Radio
To turn on the WLAN radio tap the Signal Strength icon and select Enable Radio.
Figure 5-3 Enable Radio
5-3
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MC55 Integrator Guide
Chapter 6 MC5574 - GSM Configuration
Introduction
This chapter explains how to verify MC5574 service on an Global System for Mobile communications (GSM)
wireless network and establish settings.
GSM networks deliver mobile voice and data services, such as Short Message Service (SMS)/Text Messaging,
with full roaming capabilities across the world. GPRS enabled networks offer Internet-based content and
packet-based data services. This enables services such as internet browsing, e-mail on the move, powerful visual
communications, multimedia messages, and location-based services.
When using the MC55 as a phone, services can include speed dialing, call tracking, voice mail, call forwarding,
conference calling, and caller ID, depending on the type of service.
Also use the integrated phone as a modem to connect the MC55 to an ISP or work network. The GSM enabled
MC55 can connect to the Internet or work network using Cellular Line, or using the modem specified by the mobile
phone service provider.
NOTE
Before using an MC55 on a wireless network, first select a provider, establish a voice and data-enabled service
plan, and configure the MC55 (where applicable). Refer to the MC55 User Guide for information on how to use
the phone and services.
Quick Startup Steps
To use the MC55 for phone and data connections:
1.
Install the MC55 main battery. See Installing the Battery on page 1-4.
2.
Fully charge the main battery and backup battery. See Charging the Battery on page 1-5.
3.
Press the red Power button to suspend the MC55.
4.
Remove the battery.
5.
Install a SIM card. See for Installing the SIM Card on page 1-3 installation procedures.
6.
Replace the battery.
7.
Press the red Power button.
6-2
MC55 Integrator Guide
8.
Ensure network coverage (page 6-2).
9.
Configure a data connection (page 6-3).
NOTE
Data connection configuration is pre-packaged with T-Mobile service. Other service providers may require data
connection configuration.
10. Configure settings (page 6-6).
11. Use the phone.
MC5574 Service Verification
MC5574 phone and data services require a live SIM card, obtained from a service provider, installed in the MC55
phone. The SIM card has embedded circuitry on one side of its surface which, when inserted into an MC55 phone,
provides phone service. The SIM card provides a phone number, determines the features or services available to
the subscriber, and identifies the subscriber to the network.
In addition to SIM card installation, the MC55 may require various settings to operate as a phone with data
connection features.
Ensuring Network Coverage
1.
Ensure an activated SIM card, from the phone service provider, is installed in the MC55.
NOTE
2.
The SIM card must be enabled to connect to the network.
Verify active phone and data services by tapping
the dialog box.
to display the Phone dialog. The Carrier name appears in
Figure 6-1 Connectivity Dialog
3.
Verify SIM card functionality:
a.
Tap Start > Settings > Personal tab > Phone icon > Network tab.
MC5574 - GSM Configuration
6-3
Figure 6-2 Phone Settings Window - Network Tab
b.
Ensure the service provider’s network appears in the Current network: field.
c.
If the network does not appear, tap Find Network. If the network still does not appear, verify that the SIM
card was installed correctly. If it was, and no network appears, contact the service provider.
Configuring a Data Connection
A data connection allows Internet access across a wireless network.
To set up a new data connection:
1.
Acquire an Access Point Name (APN) from the service provider.
2.
Tap Start > Settings > Connections tab > Connections icon > Tasks tab.
Figure 6-3 Connections Window
3.
Under My ISP select Add a new modem connection.
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MC55 Integrator Guide
Figure 6-4 Connections Window - Make New Connection
4.
Enter a connection name in the Enter a name for the connection: text box.
5.
Select Cellular Line (GPRS) from the Select a modem: drop-down list.
6.
Tap Next.
Figure 6-5 Connections Window - Access Point Name
7.
Enter the APN from the service provider in the Access point name: text box.
8.
Tap Next.
Figure 6-6 Connections Window - User Name & Password
MC5574 - GSM Configuration
9.
Enter a username in the User name text box, if required by the service provider.
10. Enter a password in the Password text box, if required by the service provider.
11. Enter a domain name in the Domain text box, if required by the service provider.
12. Tap Finish.
13. Tap ok to exit Connections.
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MC55 Integrator Guide
MC5574 Settings
Use the Phone Settings window to customize settings, such as the ring type and ring tone for incoming calls,
security options, and other options depending on the type of service.
Phone Tab
Use the Phone tab to customize ring type, ring tone, keypad tone, and security options.
Tap Start > Settings > Personal tab > Phone icon > Phone tab
or
Start > Phone > Menu > Options > Phone tab.
Figure 6-7 MC55 Phone Window - Phone Tab
Sounds
1.
Phone Number automatically displays on the Phone tab when a live SIM card is installed.
2.
Select a ring type from the Ring type: drop-down list. The ring type changes the way the MC55 rings when you
receive an incoming call. Regardless of the ring type selected, a dialog box appears on the MC55’s display for
incoming calls.
3.
Select a ring tone for incoming calls from the Ring tone: drop-down list. To hear a sample of the selected ring
tone, tap
NOTE
4.
. Tap
to end the ring tone.
To use custom .wav, .mid, or .wma files as ring tones, use ActiveSync on the host computer to copy the file to
the /Windows/Rings folder on the MC55. Then select the sound from the ring tone list.
Select a keypad tone from the Keypad: drop-down list. This selection determines the tone that sounds when
entering a phone number on the keypad.
Select Short tones or Long tones to specify the duration of the sound when you press a number on the
keypad. Select Off to disable tones.
NOTE
Turning off sounds saves power and prolongs battery life.
MC5574 - GSM Configuration
6-7
Security Tab
Enabling a PIN
NOTE
Place emergency calls at any time, without requiring a PIN or a SIM card.
Figure 6-8 Security Tab
To require a PIN when using the phone:
1.
From the Security tab, select the Require PIN when phone is used check box under PIN Security.
Figure 6-9 Enter PIN
2.
Use the touch keypad to enter a four to eight digit PIN.
3.
Tap Enter to enable the PIN and return to the Phone tab.
Changing a PIN
CAUTION
If you enter an incorrect PIN, the message “SIM PIN incorrect: Try again” appears. After three consecutive
incorrect attempts, the SIM card is blocked. The phone does not allow you to attempt to enter your PIN
again and you must obtain a PIN Unblock Key from your service provider.
1.
From the Security tab (Figure 6-7), tap Change PIN.
2.
Use the touch keypad to enter the current PIN.
6-8
MC55 Integrator Guide
3.
Tap Enter.
4.
Use the touch keypad to enter a new four to eight digit PIN.
5.
Tap Enter.
6.
Reenter the new PIN for confirmation and tap Enter.
7.
Tap ok to confirm the change.
Disabling a PIN
1.
From the Security tab, deselect the Require PIN when phone is used check box.
2.
Use the touch keypad to enter the current PIN.
3.
Tap Enter.
4.
Tap ok to confirm the change.
5.
Tap ok to exit settings.
Services
Use the Services tab to configure settings for subscribed phone services. For example, block certain types of
incoming and/or outgoing calls (page 6-8), disclose the caller’s identity when making outgoing calls (page 6-9),
forward incoming calls to a different phone number (page 6-9), receive notification of incoming calls when a phone
session is in use (page 6-10), and set up voice mail and short message service (page 6-10).
1.
Tap Start > Settings > Personal tab > Phone icon > Services tab.
or
Start > Phone > Menu > Options > Services tab.
Figure 6-10 MC55 Phone Window - Services Tab
2.
Select a service from the list and tap Get Settings... .
3.
Change services settings as follows.
Call Barring (Call Blocking)
Use call barring to block certain types of incoming and/or outgoing calls. Select the type of incoming and/or
outgoing calls to block.
MC5574 - GSM Configuration
6-9
Figure 6-11 Call Barring/Call Blocking
Caller ID
Enable caller ID to reveal the identity of the person making an outgoing call. Select the Everyone radio button to
always display the caller ID. Select the No one radio button to prevent the caller’s identity from appearing to
others.
Figure 6-12 Caller ID
Call Forwarding
NOTE
Call Forwarding may not be available on all networks. Check with your service provider for availability.
Use call forwarding to forward incoming calls to a different phone number.
• To forward all calls to a different phone number:
• select the Forward all incoming phone calls check box.
• enter the phone number to receive forwarded calls in the To: text box.
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• To forward incoming calls to a different phone number based on a specific situation, select one or more of the
check boxes under Forward phone calls only if:.
• No answer: enter the phone number to receive forwarded calls only when the phone cannot be
answered. Then select a time period from the Forward after: drop-down list. Options are 5, 10, 15, 20,
25, and 30 seconds.
• Unavailable: enter the phone number to receive forwarded calls only when the phone is turned off or the
user is unreachable.
• Busy: enter the phone number to receive forwarded calls only when the line is busy.
Figure 6-13 Call Forwarding
Call Waiting
NOTE
Call Waiting may not be available on all networks. Check with your service provider for availability.
Call waiting notifies you of an incoming call when the phone is in a phone session. Select the Notify me radio
button to enable call waiting. Select the Do not notify me radio button to disable call waiting.
Figure 6-14 Call Waiting
Voice Mail and Text Messages
To use voice mail and send short messages, enter the voice mail and/or text message phone number in the
appropriate text boxes.
MC5574 - GSM Configuration 6 - 11
Figure 6-15 Voice Mail and Text Messages
Fixed Dialing
Use Fixed Dialing to restrict the phone to dial only the phone number(s) or area code(s) specified in a Fixed Dialing
list.
1.
Select Fixed Dialing and tap Get Settings.
Figure 6-16 Fixed Dialing Window
2.
Select the Enable fixed dialing check box.
3.
To add a number to the list, tap Menu > Add.
4.
Enter the phone number or area code to restrict and tap Done.
5.
Repeat steps 3 and 4 to add more numbers, and tap Done twice when complete.
6.
Enter PIN2 and tap Done.
NOTE
PIN2 is buffered in the MC55 for seven minutes after entry and will not be requested again during this
period. Should entry of PIN2 be required then the user must either wait for seven minutes to expire or
alternatively perform a warm boot of the MC55.
6 - 12 MC55 Integrator Guide
Network
Use the Network tab to view available networks, determine the order in which the phone accesses another
network if the current network is unavailable, and specify whether to change networks manually or automatically.
The current network remains active until it’s changed, the signal is lost, or the SIM card is changed.
The network the MC55 currently uses appears in the Current network: field at the top of the window.
Changing Networks Manually
1.
Tap Start > Settings > Personal tab > Phone icon > Network tab
or
Start > Phone > Menu > Options > Network tab.
Figure 6-17 MC55 Phone Window - Network Tab
2.
From the Network selection drop-down list, select Manual.
Figure 6-18 Choose Network
3.
From the Choose Network window, select the network to use.
4.
Tap OK.
Viewing Available Networks
To view all wireless networks available:
1.
Tap Start > Settings > Personal tab > Phone icon > Network tab.
or
Start > Phone > Options > Network tab.
MC5574 - GSM Configuration 6 - 13
Figure 6-19 MC55 Phone Window - Network Tab
2.
Tap Find Network.
Figure 6-20 Choose Network
3.
From the Choose Network window, select the network to use.
4.
Tap OK.
Setting Preferred Networks
Set networks in a preferred order of access. Setting preferred networks allows the MC55 to access a second
preferred network if the first is unavailable.
1.
Tap Start > Settings > Personal tab > Phone icon > Network tab
or
Start > Phone > Menu > Options > Network tab.
Figure 6-21 MC55 Phone Window - Network Tab
6 - 14 MC55 Integrator Guide
2.
Tap Set Networks to view all available networks.
Figure 6-22 Preferred Networks
3.
Select the preferred networks by tapping one or more check boxes.
4.
Tap Move Up and Move Down, as necessary, to place the selected networks in the preferred order.
5.
Tap ok to send the new settings to the network.
6.
From the Network tab, select Automatic from the Network selection drop-down list.
7.
Tap ok to exit settings.
Phone Info
Use the Phone Info tab to view hardware and software information about the phone.
1.
Tap Start > Settings > Personal tab > Phone icon > Phone Info tab
or
Start > Phone > Menu > Options > Phone Info tab.
Figure 6-23 MC55 Phone Window - Phone Info Tab
2.
Tap ok to exit settings.
MC5574 - GSM Configuration 6 - 15
Network Time Synchronization
The MC55 can be configured to synchronize the clock with the time from the carrier network. A registry key on the
MC55 has to be created to enable this feature.
Using a registry editor, navigate to the following:
[HKEY_LOCAL_MACHINE\SOFTWARE\Symbol\RIL\RHA\MC75]
Create the following key:
“SyncSystemTime”=dword:00000001
where:
dword:0 = disabled
dword:1 = enabled
After setting the registry key, warm boot the MC55.
Enhanced Operator Name String
The MC55 is enabled to download and display the name of the GSM network currently logged in to. Four registry
keys on the MC55 have to be edited to disable this feature.
Using a registry editor, navigate to each of the following:
[HKEY_LOCAL_MACHINE\Software\Microsoft\RIL]
[HKEY_LOCAL_MACHINE\Software\Microsoft\RIL\Configurations\GSM_HC25]
[HKEY_LOCAL_MACHINE\Comm\Cellular\Ril]
[HKEY_LOCAL_MACHINE\Comm\Cellular\Ril\Configurations\GSM_HC25]
Edit the following key:
“EonsEnable”=dword:1
where:
dword:0 = disabled
dword:1 = enabled (default)
After setting the registry key, warm boot the MC55.
Service Provider Name Display
The reg key (“UseServiceProviderName”) originally was used to fix the dual-line SIM card issue with value 2. But
for the Italian Post, the value 1 should be used to show the virtual carrier name (Poste Mobile).
[HKEY_LOCAL_MACHINE\Software\Microsoft\RIL]
“UseServiceProviderName”=dword:1
6 - 16 MC55 Integrator Guide
where:
dword:0 = Display provider name
dword:1 - Display service provider name (default)
dword:2 - Display both provider and service provider name
SMS Cell Broadcast
The MC55 can be configured to receive SMS Cell Broadcast messages from the carrier network. Registry keys on
the MC55 have to be modified to enable and control this feature.
Using a registry editor, navigate to the following:
[HKEY_LOCAL_MACHINE\Software\Microsoft\RIL\Configurations\GSM_MC75]
Create the following keys:
“EnableCBM”=dword:0
where:
0 = disabled (default)
1 = enabled
“EnableCBMChannels”=”0-65535”
where:
0-65535 = Channel Identifier
“EnableCBMDCS”=”0-255”
where:
0-255 = Message Handling, Coding Scheme and Language settings
After setting the registry key, warm boot the MC55.
Chapter 7 Maintenance & Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the MC55, and provides troubleshooting solutions for
potential problems during MC55 operation.
Maintaining the MC55
For trouble-free service, observe the following tips when using the MC55:
• Do not scratch the screen of the MC55. When working with the MC55, use the supplied stylus or
plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other
sharp object on the surface of the MC55 screen.
Motorola recommends using a screen protector, p/n KT-67525-01R.
• The touch-sensitive screen of the MC55 is glass. Do not to drop the MC55 or subject it to strong impact.
• Protect the MC55 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and
keep it away from heat sources.
• Do not store or use the MC55 in any location that is dusty, damp, or wet.
• Use a soft lens cloth to clean the MC55. If the surface of the MC55 screen becomes soiled, clean it with a soft
cloth moistened with a diluted window-cleaning solution.
• Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns.
7-2
MC55 Integrator Guide
• A screen protector is applied to the MC55. Motorola recommends using this to minimize wear and tear.
Screen protectors enhance the usability and durability of touch screen displays. Benefits include:
• Protection from scratches and gouges
• Durable writing and touch surface with tactile feel
• Abrasion and chemical resistance
• Glare reduction
• Keeping the device’s screen looking new
• Quick and easy installation.
Battery Safety Guidelines
• The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
• Follow battery usage, storage, and charging guidelines found in the user's guide.
• Improper battery use may result in a fire, explosion, or other hazard.
• To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and
+104 ºF (0 ºC and +40 ºC)
• Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk
of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a
charger, contact Motorola Enterprise Mobility support.
• To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will
carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication
hologram.
• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water
or other liquids, or expose to fire, explosion, or other hazard.
• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
• Battery usage by children should be supervised.
• Please follow local regulations to properly dispose of used re-chargeable batteries.
• Do not dispose of batteries in fire.
• In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has
been made, wash the affected area with large amounts of water and seek medical advice.
• If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange
for inspection.
Maintenance & Troubleshooting
7-3
Cleaning
CAUTION
Always wear eye protection.
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Motorola for more information.
WARNING!
Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure
occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Materials Required
• Alcohol wipes
• Lens tissue
• Cotton tipped applicators
• Isopropyl alcohol
• Can of compressed air with a tube.
Cleaning the MC55
Housing
Using the alcohol wipes, wipe the housing including keys and in-between keys.
Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid
around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Scanner Exit Window
Wipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material
such as eyeglasses.
Connector
1.
Remove the main battery from mobile computer.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the
MC55. Do not leave any cotton residue on the connector.
4.
Repeat at least three times.
5.
Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
6.
Use a dry cotton tipped applicator and repeat steps 4 through 6.
7-4
MC55 Integrator Guide
7.
Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
8.
Inspect the area for any grease or dirt, repeat if required.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
1.
Remove the DC power cable from the cradle.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the
connector.
4.
All sides of the connector should also be rubbed with the cotton tipped applicator.
5.
Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your
face.
6.
Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
7.
If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
8.
Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required. However when used in dirty environments it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
Troubleshooting
MC55
Table 7-1 Troubleshooting the MC55
Problem
MC55 does not turn
on.
Cause
Solution
Lithium-ion battery
not charged.
Charge or replace the lithium-ion battery in the MC55.
Lithium-ion battery
not installed
properly.
Ensure battery is installed properly. See Installing the Battery on
page 1-4.
System crash.
Perform a warm boot. If the MC55 still does not turn on, perform
a cold boot. See Resetting the MC55 on page 1-6.
Maintenance & Troubleshooting
7-5
Table 7-1 Troubleshooting the MC55 (Continued)
Problem
Cause
Solution
Battery failed.
Replace battery. If the MC55 still does not operate, perform a
warm boot, then a cold boot. See Resetting the MC55 on page
1-6.
MC55 removed from
cradle while battery
was charging.
Insert MC55 in cradle. The 2400 mAh battery fully charges in
approximately four hours and the 3600 mAh battery charges in
approximately six hours.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Cannot see characters
on display.
MC55 not powered
on.
Press the Power button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
MC55 removed from
cradle or
disconnected from
host computer
during
communication.
Replace the MC55 in the cradle, or reattach the communication
cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. See Chapter 2, Accessories for details.
No sound.
Volume setting is low
or turned off.
Adjust the volume. Adjust the volume. Refer to the MC55 User
Guide.
MC55 shuts off.
MC55 is inactive.
The MC55 turns off after a period of inactivity. If the MC55 is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals. If the MC55 is running on external power,
set this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start > Settings >
System tab and tapping the Power icon. Select the Advanced
tab and change the setting for a longer delay before the
automatic shutoff feature activates.
Battery is not
inserted properly.
Insert the battery properly. See Installing the Battery on page 1-4.
Battery is depleted.
Replace the battery.
Rechargeable
lithium-ion battery did
not charge.
Screen is not
Tapping the window
buttons or icons does calibrated correctly.
not activate the
corresponding feature.
The system is not
responding.
Re-calibrate the screen. Press Blue key - Backspace key or tap
Start > Settings > System tab > Screen icon > Align Screen
button.
Warm boot the system. See Resetting the MC55 on page 1-6.
7-6
MC55 Integrator Guide
Table 7-1 Troubleshooting the MC55 (Continued)
Problem
Cause
Solution
A message appears
stating that the MC55
memory is full.
Too many files
stored on the MC55.
Delete unused memos and records. If necessary, save these
records on the host computer (or use an SD card for additional
memory).
Too many
applications installed
on the MC55.
Remove user-installed applications on the MC55 to recover
memory. Select Start > Settings > System tab and tap the
Remove Programs icon. Select the unused program and tap
Remove.
The Charging/Battery
Status LED flashes
with the Power button
is pressed and the
MC55 does not turn
on.
The MC55’s battery
is low.
Recharge the battery.
Camera application
does not launch.
DataWedge
application running.
Stop DataWedge application. Tap Start > Settings > System >
Task Manager. Select DataWedge application and tap End
Task.
The MC55 does not
decode with reading
bar code.
Scanning application
is not loaded.
Load a scanning application on the MC55. See the system
administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and bar
code is incorrect.
Place the MC55 within proper scanning range.
MC55 is not
programmed for the
bar code.
Program the MC55 to accept the type of bar code being scanned.
Refer to the EMDK or Control Panel application.
MC55 is not
programmed to
generate a beep.
If the MC55 does not beep on a good decode, set the application
to generate a beep on good decode.
Battery is low.
If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner
shuts off before the MC55 low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
SIM not installed
properly.
Re-install SIM card.
Cannot connect to
service provider.
Maintenance & Troubleshooting
7-7
Bluetooth Connection
Table 7-2 Troubleshooting Bluetooth Connection
Problem
MC55 cannot find
any Bluetooth
devices nearby.
There is a delay in
the Bluetooth stack
re-initializing during
a resume from
suspend.
Cause
Solution
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range
of 10 meters.
The Bluetooth device(s)
nearby are not turned on.
Turn on the Bluetooth device(s) to find.
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device’s user documentation for help.
This is normal behavior.
No solution required.
Single Slot USB Cradle
Table 7-3 Troubleshooting the Single Slot USB Cradle
Symptom
LEDs do not light
when MC55 or
spare battery is
inserted.
MC55 battery is not
charging.
Possible Cause
Action
Cradle is not receiving
power.
Ensure the power cable is connected securely to both the
cradle and to AC power.
MC55 is not seated
firmly in the cradle.
Remove and re-insert the MC55 into the cradle, ensuring it
is firmly seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the charging
slot, ensuring it is firmly seated.
MC55 was removed
from cradle or cradle
was unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure MC55 is seated
correctly. Confirm main battery is charging under Start >
Settings > System > Power. The 2400 mAh battery fully
charges in approximately four hours and the 3600 mAh
battery charges in approximately six hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC55 is not fully
seated in the cradle.
Remove and re-insert the MC55 into the cradle, ensuring it
is firmly seated.
Ambient temperature of
the cradle is too warm.
Move the cradle to an area where the ambient temperature
is between 0oC and 35oC.
7-8
MC55 Integrator Guide
Table 7-3 Troubleshooting the Single Slot USB Cradle (Continued)
Symptom
Possible Cause
Spare battery is not
charging.
Battery not fully seated
in charging slot.
Remove and re-insert the spare battery in the cradle,
ensuring it is firmly seated.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the battery
align with the contacts on the cradle.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the
faulty battery.
MC55 removed from
cradle during
communication.
Replace MC55 in cradle and retransmit.
Communication
software is not installed
or configured properly.
Perform setup as described in Chapter 3, ActiveSync.
During data
communication, no
data transmits, or
transmitted data
was incomplete.
Action
Four Slot Ethernet Cradle
Table 7-4 Troubleshooting the Four Slot Ethernet Cradle
Symptom
Battery is not
charging.
Cause
Solution
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Replace the MC55 in the cradle. The 2400 mAh battery fully
charges in approximately four hours and the 3600 mAh
battery charges in approximately six hours. Tap Start >
Settings > System > Power to view battery status.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the
faulty battery.
MC55 is not inserted
correctly in the cradle.
Remove the MC55 and reinsert it correctly. Verify charging is
active. Tap Start > Settings > System > Power to view
battery status.
Ambient temperature of
the cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0oC and 35oC.
Maintenance & Troubleshooting
7-9
Table 7-4 Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom
Cause
Attempt by the MC55
to ActiveSync failed.
MC55 removed from the
cradle while the LED was
blinking green.
Wait one minute and reinsert the MC55 in the cradle. This
allows the cradle to attempt another synchronization.
Using an outdated
version of ActiveSync.
Visit http://www.microsoft.com for the latest ActiveSync
software.
ActiveSync on the host
computer has not yet
closed the previous
ActiveSync session.
Wait one minute and reinsert the MC55 in the cradle. This
allows the cradle to attempt another synchronization.
Incorrect cable
configuration.
Ensure the correct cable (Ethernet) is used with the cradle.
Communication software
improperly configured.
Perform setup as described in Chapter 3, ActiveSync.
MC55 ActiveSync
disabled or not
configured to accept
network connection.
On the MC55, tap Start > ActiveSync > Tools > Options >
Options button. Then, uncheck the Enable PC sync using
this connection: check box.
Host ActiveSync
disabled or not
configured to accept
network connection.
On the host computer, check File > Connection Settings >
Allow network (Ethernet) Server Connection with this
desktop computer.
MC55 removed from
cradle during
communication.
Replace MC55 in cradle and retransmit.
MC55 has no active
connection.
An icon is visible in the status bar if a connection is active.
During
communication, no
data was transmitted,
or transmitted data
was incomplete.
Solution
Vehicle Cradle
Table 7-5 Troubleshooting the Vehicle Cradle
Symptom
MC55 battery
charging LED does
not light up.
Possible Cause
Cradle is not receiving
power.
Action
Ensure the power input cable is securely connected to the
cradle’s power port.
7 - 10 MC55 Integrator Guide
Table 7-5 Troubleshooting the Vehicle Cradle
Symptom
MC55 battery is not
recharging.
Possible Cause
Action
MC55 was removed from
the cradle too soon.
Replace the MC55 in the cradle. The 2400 mAh battery fully
charges in approximately four hours and the 3600 mAh
battery charges in approximately six hours.
Battery is faulty.
Replace the battery.
MC55 is not placed
correctly in the cradle.
Remove the MC55 from the cradle, and re-insert correctly. If
the battery still does not charge, contact customer support.
The MC55 battery charging LED slowly blinks amber when
the MC55 is correctly inserted and charging.
Ambient temperature of
the cradle is too warm.
Move to an area where the ambient temperature is between
0oC and 35oC.
Four Slot Spare Battery Charger
Table 7-6 Troubleshooting the Four Slot Spare Battery Charger
Symptom
Possible Cause
Action
Battery not charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Re-insert the battery in the charger or re-connect the charger’s
power supply. The 2400 mAh battery fully charges in
approximately four hours and the 3600 mAh battery charges in
approximately six hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with
the contacts facing down.
Cables
Table 7-7 Troubleshooting the Cables
Symptom
MC55 battery is
not charging.
Possible Cause
Action
MC55 was
disconnected from AC
power too soon.
Connect the power cable correctly. Confirm main battery is charging
under Start > Settings > System > Power. The 2400 mAh battery
fully charges in approximately four hours and the 3600 mAh battery
charges in approximately six hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC55 is not fully
attached to power.
Detach and re-attach the power cable to the MC55, ensuring it is
firmly connected.
Maintenance & Troubleshooting 7 - 11
Table 7-7 Troubleshooting the Cables (Continued)
Symptom
During data
communication,
no data
transmits, or
transmitted data
was
incomplete.
Possible Cause
Action
Cable was
disconnected from
MC55 during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not installed
or configured properly.
Perform setup as described in the Chapter 3, ActiveSync.
7 - 12 MC55 Integrator Guide
Appendix A Technical Specifications
MC55 Technical Specifications
The following table summarizes the MC55’s intended operating environment and technical hardware
specifications.
Table A-1 MC55 EDA Technical Specifications
Item
Description
Physical Characteristics
Dimensions
MC5574:
Height: 15.2 cm (6.0 in.)
Width: 7.7 cm (3.03 in.)
Depth: 2.7 cm (1.10 in.)
MC5590:
Height: 14.7 cm (5.78 in.)
Width: 7.7 cm (3.03 in.)
Depth: 2.6 cm (1.06 in.)
Weight
MC5574:
336 g (11.8 oz.) with 2400 mAh battery
359 g (12.5 oz.) with 3600 mAh battery
MC5590:
315.0 g (11.11 oz.) with 2400 mAh battery
338.2 g (11.93 oz.) with 3600 mAh battery
Display
Transflective color 3.5” QVGA with backlight, TFT-LCD, 65K colors,
240 W x 320 L
Touch Panel
Glass analog resistive touch
Backlight
LED backlight
Battery Pack
Rechargeable Lithium Ion 3.7V, 2400 mAh Smart battery
Optional 3600 mAh Smart battery
A-2
MC55 Integrator Guide
Table A-1 MC55 EDA Technical Specifications (Continued)
Item
Description
Expansion Slot
User accessible microSD slot.
Network Connections
High-speed USB, host or client, Bluetooth and WiFi.
USB host mode available with custom cables only.
Notification
LED and audible alert
Keypad Options
26 key numeric
44 key QWERTY, 44 key AZERTY, 44 key QWERTZ
PIM (MC5590 only)
Audio
Speaker, receiver, microphone, software support for full duplex capability,
Bluetooth stereo.
Performance Characteristics
CPU
XScale™ Bulverde PXA270 processor at 520 MHz
Operating System
MC5574: Microsoft® Windows Mobile™ 6.1 Professional
MC5590: Microsoft® Windows Mobile™ 6.1 Classic
Memory
128MB RAM/256MB Flash
Interface/Communications
USB 1.1 Full-speed
Output Power
USB: 5 VDC @ 200 mA max.
User Environment
Operating Temperature
-10°C to 50°C (14°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Charging Temperature
32°F to 104°F / 0° C to 40° C
Humidity
95% non-condensing
Drop Specification
4 ft. drop to concrete two drops per six sided over operating temperature range.
Tumble
250 0.5 m (1.6 ft.) tumbles (500 drops)
Electrostatic Discharge (ESD)
+/-15kVdc air discharge, +/-8kVdc direct discharge, +/-8kVdc indirect discharge
Sealing
IP54
Wireless WAN Data and Voice Communications
Wireless Wide Area Network
(WWAN) radios
MC5574: GSM: GPRS/EDGE (850, 900, 1800 and 1900 MHz)
Antenna
External
Technical Specifications
A-3
Table A-1 MC55 EDA Technical Specifications (Continued)
Item
Description
Wireless LAN Data and Voice Communications
Wireless Local Area Network
(WLAN) radio
MC5574: Dual-mode IEEE® 802.11b/g
MC5590: Tri-mode IEEE® 802.11a/b/g
Data Rates Supported
1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
Operating Channels
MC5574: Chan 1-13 (2412-2472 MHz), Chan 14 (2484 MHz) Japan only; actual
operating channels/frequencies depend on regulatory rules and certification
agency
MC5590: Chan 34-165 (5040 – 5825 MHz), Chan 1-13 (2412-2472 MHz), Chan
14 (2484 MHz) Japan only; actual operating channels/frequencies depend on
regulatory rules and certification agency
Security
WEP (40 or 128 bit), TKIP, AES, WPA (Personal or Enterprise), WPA2
(Personal or Enterprise), 802.1x, EAP-TLS, TTLS (CHAP, MS-CHAP,
MS-CHAPv2, PAP or MD5), PEAP (TLS, MSCHAPv2, EAP-GTC), LEAP,
EAP-FAST (TLS, MS-CHAPv2, EAP-GTC)
Spreading Technique
Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division
Multiplexing (OFDM)
Antenna
Internal
Voice Communication
Voice-over-IP ready (with P2P, PBX, PTT clients), Wi-Fi™-certified, IEEE
802.11 a/b/g direct sequence wireless LAN
Wireless PAN Data and Voice Communications
Bluetooth
Class II, v 2.0 EDR; on-board antenna.
Global Positioning System
GPS
SiRF III. On-board antenna.
Regulatory
Electrical Safety
Certified to UL/cUL 60950-1, IEC / EN60950-1
IEEE 1725
Environmental
RoHS-compliant
WLAN and Bluetooth (PAN)
USA: FCC Part 15.247, 15.407
Canada: RSS-210, RSS 310
EU: EN 300 328, EN 300 440-2, EN 301 893
Japan: ARIB STD-T33, ARIB STD-T66, ARIB STD-T70 & T71
Australia: AS/NZS 4268
A-4
MC55 Integrator Guide
Table A-1 MC55 EDA Technical Specifications (Continued)
Item
Description
Wireless Wide Area Network
Quad Band GSM/ EDGE
Global: 3GPP TS 51.010, GCF approved module
USA: FCC Part 22, Part 24
Canada: RSS-132, RSS-133
EU: EN301 511
Australia: AS/ACIF S024.1 & 3
RF Exposure
USA: FCC Part 2, FCC OET Bulletin 65 Supplement C
Canada: RSS-102
EU: EN 50392
Australia: Radio communications Standard 2003
EMI/RFI
North America: FCC Part 15, Class B
Canada: ICES 003 Class B
EU: EN55022 Class B, EN 301 489-1, EN 301 489-17, EN 301 489-19, EN
60601-1-2
Australia: AS/NZS CISPRA-22
Laser Safety
IEC/Class 2/FDA ll in accordance with IEC60825-1/EN60825-1
Data Capture Specifications
Options
1D laser scanner
2D imager
1D laser scanner and color camera
2D imager and color camera
Linear 1D Scanner (SE950) Specifications
Optical Resolution
0.005 in. minimum element width
Roll
+/- 30° from vertical
Pitch Angle
+/- 65° from normal
Skew Tolerance
+/- 60° from normal
Ambient Light
Sunlight: 8,000 ft. candles (86,112 Lux)
Artificial Light: 450 ft. candles (4,844 Lux)
Shock
2,000 +/- 5% G
Scan Rate
50 (+/- 6) scans/sec (bidirectional)
Scan Angle
46.5° (typical)
Laser Power
1.0 mW nominal
2D Imager Engine (SE4400) Specifications
Field of View
Horizontal - 32.2°
Vertical - 24.5°
Technical Specifications
Table A-1 MC55 EDA Technical Specifications (Continued)
Item
Description
Optical Resolution
640 H x 480 V pixels (gray scale)
Roll
360°
Pitch Angle
+/- 60° from normal
Skew Tolerance
+/- 50° from normal
Ambient Light
Total darkness to 9,000 ft. candles (96,900 Lux)
Shock
2,000 +/- 5% G
Focal Distance from Front of
Engine
Near: 5 inches
Far: 9 inches
Aiming Element (VLD)
650 nm +/- 5 nm
Illumination Element (LED)
635 nm +/- 20 nm
Camera Specifications
Resolution
2 Mega pixel with flash and auto focus.
A-5
A-6
MC55 Integrator Guide
MC55 External Connector Pin-Outs
Pin 1
Figure A-1 External Connector
Table A-2 External Connector Pin-Outs
Pin
Description
External Trigger/Cradle Detect
USB_ID
5.4 VDC
USB_VCC
USB_D-
USB_D+
Ground
Technical Specifications
MC55 Accessory Specifications
Single Slot USB Cradle
Table A-3 Single Slot USB Cradle Technical Specifications
Feature
Description
Dimensions
Height: 7.1 cm (2.80 in.)
Width: 11.0 cm (4.33 in.)
Depth: 15.0 cm (5.91 in.)
Weight
210 g (7.41 oz)
Input Voltage
12 VDC
Power Consumption
30 watts
Interface
USB
Operating Temperature
0°C to 50°C (32°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Charging Temperature
0°C to 40°C (32°F to 104°F)
Humidity
5% to 95% non-condensing
Drop
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
Four Slot Battery Charger Cradle
Table A-4 Four Slot Battery Charger Technical Specifications
Feature
Description
Dimensions
Height: 4.7 cm (1.85 in.)
Width: 15.5 cm (6.10 in.)
Depth: 21.0 cm (8.27 in.)
Weight
384 g (13.55 oz)
Input Voltage
12 VDC
Power Consumption
30 watts
Operating Temperature
0°C to 40°C (32°F to 104°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Charging Temperature
0°C to 40°C (32°F to 104°F)
A-7
A-8
MC55 Integrator Guide
Table A-4 Four Slot Battery Charger Technical Specifications (Continued)
Feature
Description
Humidity
5% to 95% non-condensing
Drop
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
Four Slot Charge Only Cradle
Table A-5 Four Slot Charge Only Cradle Technical Specifications
Feature
Description
Dimensions
Height: 13.7 cm (5.39 in.)
Width: 46.8 cm (18.43 in.)
Depth: 9.9 cm (3.90 in.)
Weight
1115 g (39.33 oz)
Input Voltage
12 VDC
Power Consumption
100 watts
Operating Temperature
0°C to 50°C (32°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Charging Temperature
0°C to 40°C (32°F to 104°F)
Humidity
5% to 95% non-condensing
Drop
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
Four Slot Ethernet Cradle
Table A-6 Four Slot Ethernet Cradle Technical Specifications
Feature
Description
Dimensions
Height: 13.7 cm (5.39 in.)
Width: 46.8 cm (18.43 in.)
Depth: 9.9 cm (3.90 in.)
Weight
1115 g (39.33 oz)
Input Voltage
12 VDC
Power Consumption
100 watts
Technical Specifications
Table A-6 Four Slot Ethernet Cradle Technical Specifications (Continued)
Feature
Description
Operating Temperature
0°C to 50°C (32°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Charging Temperature
0°C to 40°C (32°F to 104°F)
Humidity
5% to 95% non-condensing
Drop
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
Vehicle Cradle
Table A-7 Vehicle Cradle Technical Specifications
Feature
Description
Dimensions
Height: 10.4 cm (4.09 in.)
Width: 11.1 cm (4.37 in.)
Depth: 6.9 cm (2.72 in.)
Weight
240 g (8.47 oz)
Power
12 VDC
Operating Temperature
-20°C to 50°C (-4°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Charging Temperature
0°C to 40°C (32°C to 104°F)
Humidity
10% to 95% non-condensing
Drop
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
A-9
A - 10 MC55 Integrator Guide
Cables
Table A-8 USB Charging Cable Technical Specifications
Feature
Description
Length
161.9 cm (63.74 in.)
Operating Temperature
-10°C to 50°C (14°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Humidity
10% to 95% non-condensing
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
Table A-9 Charge Only Cable Technical Specifications
Feature
Description
Length
28.0 cm (11.0 in.)
Operating Temperature
-10°C to 50°C (14°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Humidity
10% to 95% non-condensing
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
Table A-10 Auto Charge Cable Technical Specifications
Feature
Description
Length
169 cm (66.5 in.)
Input Voltage
12 - 24 VDC
Operating Temperature
-10°C to 50°C (14°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Humidity
10% to 95% non-condensing
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
Appendix B Bluetooth Configuration
The MC55 supports both the Microsoft Bluetooth stack and the StoneStreet One Bluetooth stack. Only one
Bluetooth stack can be used at a time. By default, the StoneStreet One Bluetooth stack is enabled. A registry key
on the MC55 can be modified to disable the StoneStreet One stack and enable the Microsoft stack.
Using a registry editor, navigate to the following:
[HKEY_LOCAL_MACHINE\Software\SymbolBluetooth
Edit the following key:
“SSStack”=dword:1
where:
0 = disable StoneStreet One stack and enable Microsoft stack
1 = enable StoneStreet One stack and disable Microsoft stack (default)
After setting the registry key, warm boot the MC55.
B-2
MC55 User Guide
Glossary
ActiveSync. ActiveSync is a data synchronization program developed by Microsoft for use with Windows Mobile operating
systems.
AFH. Adaptive Frequency Hopping
AKU. (Adaptation Kit Update) Updates to the Windows Mobile operating system.
API. (Application Programming Interface) An interface by means of which one software component communicates with or
controls another. Usually used to refer to services provided by one software component to another, usually via software
interrupts or function calls
AZERTY. A standard keyboard commonly used on French keyboards. “AZERTY” refers to the arrangement of keys on the
top row of keys.
Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable
form. The general format of a bar code symbol consists of a leading margin, start character, data or message character,
check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses
its own unique format. See Symbology.
Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data.
The pattern of 0 and 1 values within the byte determines its meaning.
Bits per Second (bps). Bits transmitted or received.
Bluetooth. A wireless protocol utilizing short-range communications technology facilitating data transmission over short
distances.
boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic
tests and configure hardware and software.
Glossary - 2
MC55 Integrator Guide
bps. See Bits Per Second.
Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific
character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in
memory is used to store one ASCII character.
CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This
agency specifies various laser operation classes based on power output during operation.
CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser
output were directed into the eye's pupil. There are no special operating procedures for this class.
CDRH Class 2. No additional software mechanisms are needed to conform to this limit. Laser operation in this class poses
no danger for unintentional direct human exposure.
Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a
number, letter, punctuation mark, or communications control contained in a message.
Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”,
“:”, “/”, “,” and “+”).
Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra
symbol elements.
Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types,
including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The
code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are
narrow.
Code 93. An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding
density than Code 39.
Cold Boot. A cold boot restarts the mobile computer and initializes some drivers.
COM port. Communication port; ports are identified by number, e.g., COM1, COM2.
Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a
storage place for the terminal when not in use.
DCP. See Device Configuration Package.
Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code
scanned.
Glossary - 3
Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers
encoded within a bar code symbol.
Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key.
Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain
minimum element width.
Device Configuration Package. The Motorola Device Configuration Package provides the Product Reference Guide
(PRG), flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts. With this package hex
images that represent flash partitions can be created and downloaded to the mobile computer.
Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide.
The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric
characters (0 to 9) and START/STOP characters may be encoded.
EAN. European Article Number. This European/International version of the UPC provides its own coding format and
symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.
EMDK. Enterprise Mobility Developer’s Kit.
ESD. Electro-Static Discharge
File Transfer Protocol (FTP). A TCP/IP application protocol governing file transfer via network or telephone lines. See
TCP/IP.
Flash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit and
reprogrammed.
FHSS (Frequency Hopping Spread Spectrum). A method of transmitting radio signals by rapidly switching a carrier among
many frequency channels, using a pseudorandom sequence known to both transmitter and receiver.
GPS (Global Positioning System). A satellite-based navigation system made up of a network of 24 satellites. GPS
satellites circle the earth and transmit signal information to earth. GPS receivers take this information and use
triangulation to calculate the user's exact location.
Glossary - 4
MC55 Integrator Guide
Hard Reset. See Cold Boot.
Hz. Hertz; A unit of frequency equal to one cycle per second.
Host Computer. A computer that serves other terminals in a network, providing such services as computation, database
access, supervisory programs and network control.
IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser
operation classes based on power output during operation.
IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of
120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's
oscillating mirror fails.
IEEE Address. See MAC Address.
Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the terminal’s memory. MC55
mobile computers include USB ports.
Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved
spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each
group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only
numeric (0 to 9) and START/STOP characters may be encoded.
Internet Protocol Address. See IP.
I/O Ports. The connection between two devices, defined by common physical characteristics, signal characteristics, and
signal meanings. Types of interfaces include RS-232 and USB.
IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the
protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP
accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a “datagram”
to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit
(MTU) of the network.
IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server
station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have
either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four
sets of numbers separated by periods; for example, 204.171.64.2.
IPX/SPX. Internet Package Exchange/Sequential Packet Exchange. A communications protocol for Novell. IPX is Novell’s
Layer 3 protocol, similar to XNS and IP, and used in NetWare networks. SPX is Novell's version of the Xerox SPP
protocol.
ISM. Industry Scientific and Medical
Glossary - 5
Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting.
LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is
all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy
density.
laser scanner. A type of bar code reader that uses a beam of laser light.
LCD. See Liquid Crystal Display.
LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The
semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's particular
chemical composition.
Light Emitting Diode. See LED.
Liquid Crystal Display (LCD). A display that uses liquid crystal sealed between two glass plates. The crystals are excited
by precise electrical charges, causing them to reflect light outside according to their bias. They use little electricity and
react relatively quickly. They require external light to reflect their information to the user.
MC. Mobile Computer.
MDN. Mobile Directory Number. The directory listing telephone number that is dialed (generally using POTS) to reach a
mobile unit. The MDN is usually associated with a MIN in a cellular telephone -- in the US and Canada, the MDN and
MIN are the same value for voice cellular users. International roaming considerations often result in the MDN being
different from the MIN.
MIN. Mobile Identification Number. The unique account number associated with a cellular device. It is broadcast by the
cellular device when accessing the cellular system.
Mobile Computer. In this text, mobile computer refers to the MC55. It can be set up to run as a stand-alone device, or it can
be set up to communicate with a network, using wireless radio technology.
Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative
deviations from this value.
Glossary - 6
MC55 Integrator Guide
NVM. Non-Volatile Memory.
Open System Authentication. Open System authentication is a null authentication algorithm.
PAN . Personal Area Network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly.
Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot
range. Only devices within this limited area typically participate in the network.
PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online. It is used to
test and debug a network by sending out a packet and waiting for a response.
QWERTY. A standard keyboard commonly used on North American and some European keyboards. “QWERTY” refers to
the arrangement of keys on the top row of keys.
QWERTZ. A standard keyboard commonly used on German keyboards. “QWERTZ” refers to the arrangement of keys on
the top row of keys.
RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.
RF. Radio Frequency.
ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed.
Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically used
to extend the range of cabling and to organize the topology of a network into subnets. See Subnet.
Scanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars
and spaces of the symbol. Its three main components are: 1) Light source (laser or photoelectric cell) - illuminates a bar
code,; 2) Photodetector - registers the difference in reflected light (more light reflected from spaces); 3) Signal
conditioning circuit - transforms optical detector output into a digitized bar pattern.
Glossary - 7
SDK. Software Development Kit
Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
SID. System Identification code. An identifier issued by the FCC for each market. It is also broadcast by the cellular carriers
to allow cellular devices to distinguish between the home and roaming service.
Soft Reset. See Warm Boot.
Space. The lighter element of a bar code formed by the background between bars.
Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code.
Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and
scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code.
Subnet. A subset of nodes on a network that are serviced by the same router. See Router.
Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask
subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address
to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0.
Substrate. A foundation material on which a substance or image is placed.
Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop
characters, quiet zones, data characters and check characters.
Symbol Aspect Ratio. The ratio of symbol height to symbol width.
Symbol Height. The distance between the outside edges of the quiet zones of the first row and the last row.
Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character
to the end of the quiet zone (margin) adjacent to a stop character.
Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN,
Code 39, PDF417, etc.).
TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar
systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP
provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.
UDP is an alternate transport that does not guarantee delivery. It is widely used for real-time voice and video
transmissions where erroneous packets are not retransmitted. IP provides the routing mechanism. TCP/IP is a routable
protocol, which means that all messages contain not only the address of the destination station, but the address of a
destination network. This allows TCP/IP messages to be sent to multiple networks within an organization or around the
world, hence its use in the worldwide Internet. Every client and server in a TCP/IP network requires an IP address, which
is either permanently assigned or dynamically assigned at startup.
Telnet. A terminal emulation protocol commonly used on the Internet and TCP/IP-based networks. It allows a user at a
terminal or computer to log onto a remote device and run a program.
Glossary - 8
MC55 Integrator Guide
Terminal. See Mobile Computer.
Terminal Emulation. A “terminal emulation” emulates a character-based mainframe session on a remote non-mainframe
terminal, including all display features, commands and function keys. The VC5000 Series supports Terminal Emulations
in 3270, 5250 and VT220.
TFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol) protocol that has no directory or
password capability. It is the protocol used for upgrading firmware, downloading software and remote booting of diskless
devices.
Tolerance. Allowable deviation from the nominal bar or space width.
Transmission Control Protocol/Internet Protocol. See TCP/IP.
Trivial File Transfer Protocol. See TFTP.
UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery
is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored,
because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence checking and
error notification must be written into the applications.
UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two
spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States.
Visible Laser Diode (VLD). A solid state device which produces visible laser light.
Warm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash
memory is lost.
Index
accessories
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
four slot battery charger . . . . . . . . . . . . . . . . . . . 2-1
four slot Ethernet cradle . . . . . . . . . . . . . . . .2-1, 2-6
four slot spare battery charger . . . . . . . . . .2-2, 2-18
MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
mounting bracket . . . . . . . . . . . . . . . . . . . . . . . 2-11
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
single slot USB cradle . . . . . . . . . . . . . . . . . .2-1, 2-2
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
deploying CAB files . . . . . . . . . . . . . . . . . . . . . . . 4-4
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
setting up a connection . . . . . . . . . . . . . . . . . . . . 3-3
AirBEAM
deploying CAB files . . . . . . . . . . . . . . . . . . . . . . . 4-5
APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
application deployment . . . . . . . . . . . . . . . . . . . .4-1, 4-4
CAB files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
application folder . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
application packaging . . . . . . . . . . . . . . . . . . . . . . . . 4-4
application security . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
auto charge cable . . . . . . . . . . . . . . . . . . 2-1, 2-20, 2-21
battery
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
battery chargers
four slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 2-9
single slot cradle . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
bluetooth
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
boot
clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
cold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6, 1-7
warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
buttons
power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
CAB files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4, 4-7
deployment via ActiveSync . . . . . . . . . . . . . . . . . 4-4
deployment via AirBEAM . . . . . . . . . . . . . . . . . . 4-5
deployment via image update . . . . . . . . . . . . . . . 4-5
deployment via storage card . . . . . . . . . . . . . . . 4-4
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
cache disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
calibrating the screen . . . . . . . . . . . . . . . . . . . . . . . . 1-6
call blocking See call barring . . . . . . . . . . . . . . . . . . . 6-8
call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
changing a PIN for phone use . . . . . . . . . . . . . . . . . . 6-7
charge only cable . . . . . . . . . . . . . . . . . . . . . . . 2-1, 2-20
charger
four slot battery charger . . . . . . . . . . . . . . . . . . . 2-1
charging
four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 2-9
single slot cradle . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
spare batteries . . . . . . . . . . . . . . . . . . . . . . 1-6, 2-18
Index - 2
MC55 Integrator Guide
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
charging temperature . . . . . . . . . . . . . . . . . . . . . . . . 1-6
clean boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6, 1-7
communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
communication/charge cables . . . . . . . . . . . . . . . . . 2-20
configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
conventions
notational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
copyfile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
cpf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
cradles
daisychaining . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Ethernet drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
four slot Ethernet . . . . . . . . . . . . . . . . . . . . . .2-1, 2-6
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
charging indicators . . . . . . . . . . . . . . . . . . . . 2-9
setup . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6, 2-10
four slot spare battery charger . . . . . . . . . .2-2, 2-18
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
charging indicators . . . . . . . . . . . . . . . . . . . 2-18
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
mounting bracket . . . . . . . . . . . . . . . . . . . . . . . 2-11
single slot USB . . . . . . . . . . . . . . . . . . . . . . .2-1, 2-2
charging indicators . . . . . . . . . . . . . . . . . . . . 2-4
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
troubleshooting . . . . . . . . . . . . . . 7-7, 7-8, 7-9, 7-10
vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
charging indicators . . . . . . . . . . . . . . . . . . . 2-17
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
creating cpf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
creating splash screen . . . . . . . . . . . . . . . . . . . . . . . . 4-6
data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
data connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1, 4-4
CAB files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
digital signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
disabling PIN for phone use . . . . . . . . . . . . . . . . . . . 6-8
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
flash file system
copyfile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
regmerge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
four slot battery charger . . . . . . . . . . . . . . . . . . . . . . . 2-1
four slot charge only cradle . . . . . . . . . . . . . . . . . . . . 2-1
four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 2-1, 2-6
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
charging indicators . . . . . . . . . . . . . . . . . . . . . . . 2-9
daisychaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
link indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6, 2-10
speed indicator . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
four slot spare battery charger . . . . . . . . . . . . . 2-2, 2-18
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
charging indicators . . . . . . . . . . . . . . . . . . . . . . 2-18
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
GPRS
data connection . . . . . . . . . . . . . . . . . . . . . . 6-2, 6-3
registry file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
WAN configuration . . . . . . . . . . . . . . . . . . . . . . . 6-3
GSM
access point name . . . . . . . . . . . . . . . . . . . . . . . 6-3
configure GPRS data connection . . . . . . . . 6-2, 6-3
ensuring network coverage . . . . . . . . . . . . . . . . . 6-2
settings
networks . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
phone info . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7, 6-8
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
services . . . . . . . . . . . . . . . . . . . . . 6-8, 6-9, 6-10
sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6, 1-7
EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
enabling PIN for phone use . . . . . . . . . . . . . . . . . . . . 6-7
enhanced operator name string . . . . . . . . . . . . . . . . 6-15
Enterprise Mobility Developer Kit . . . . . . . . . . . . . . 4-10
EONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
image update
deploying CAB files . . . . . . . . . . . . . . . . . . . . . . .
information, service . . . . . . . . . . . . . . . . . . . . . . . . . .
installing battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
internet
wireless connection . . . . . . . . . . . . . . . . . . . . . . .
4-5
xvi
1-4
6-3
Index - 3
hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6, 1-7
soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
lithium-ion battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
locking EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
main battery
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2, 1-5
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
mounting bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
multi media card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
network
configuring GPRS WAN . . . . . . . . . . . . . . . . . . . 6-3
GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
network coverage, GSM . . . . . . . . . . . . . . . . . . . . . . 6-2
operating environment . . . . . . . . . . . . . . . . . . . . . . . . A-1
operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
persistent storage . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
phone security . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7, 6-8
phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
PIN, changing for phone . . . . . . . . . . . . . . . . . . . . . . 6-7
PIN, disabling for phone use . . . . . . . . . . . . . . . . . . . 6-8
PIN, enabling for phone use . . . . . . . . . . . . . . . . . . . 6-7
pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
powering on EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
random access memory . . . . . . . . . . . . . . . . . . . . . . 4-9
RAPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
regmerge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
remote API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
screen
calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
device management . . . . . . . . . . . . . . . . . . . . . . 4-3
digital signatures . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
locking device . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
remote API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
service information . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
service provider name display . . . . . . . . . . . . . . . . . 6-15
services, GSM
call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
text messages . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
settings
GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
GSM/GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
SIM card
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
network access . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
single slot USB cradle . . . . . . . . . . . . . . . . . . . . 2-1, 2-2
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
charging indicators . . . . . . . . . . . . . . . . . . . . . . . 2-4
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
spare battery
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
spare battery charger . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
charging indicators . . . . . . . . . . . . . . . . . . . . . . 2-18
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
splash screen
creating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
starting EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
starting the EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
application folder . . . . . . . . . . . . . . . . . . . . . . . . 4-10
cache disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
persistent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
volatile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
storage card
deploying CAB files . . . . . . . . . . . . . . . . . . . . . . . 4-4
strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Index - 4
MC55 Integrator Guide
stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
subscriber identification module . . . . . . . . . . . . . . . . 1-3
technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 7-8
four slot spare battery charger . . . . . . . . . . . . . 7-10
single slot USB cradle . . . . . . . . . . . . . . . . . . . . . 7-7
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
USB charge cable . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
USB charging cable . . . . . . . . . . . . . . . . . . . . . .2-1, 2-20
USB client charge cable . . . . . . . . . . . . . . . . . . . . . 2-20
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
charging indicators . . . . . . . . . . . . . . . . . . . . . . 2-17
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
vehicle holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
volatile storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
wakeup conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
waking EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
wall mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
wireless
internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
WPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
WWAN
configuring GPRS . . . . . . . . . . . . . . . . . . . . . . . . 6-3
XML provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742, USA
1-800-927-9626
http://www.motorola.com/enterprisemobility
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office.
All other product or service names are the property of their registered owners.
© Motorola, Inc. 2009
72E-108861-02 Revision A - March 2009

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