Symbol Technologies MC7095 Enterprise Digital Assistant User Manual

Symbol Technologies Inc Enterprise Digital Assistant

user manual phone

Chapter 4
Using the MC7004/94/95 Phone
Chapter 4
Using the MC7004/94/95 Phone
Introduction
Use the MC7004, MC7094 and MC7095 phone to make phone calls, set up speed dials, keep track of calls,
and send text messages. Your wireless service provider may also provide other services such as voice mail,
call forwarding, and caller ID.
Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read
e-mail. Connect to the Internet or work network over GPRS (MC7004 and MC7094) or CDMA (MC7095) using
Cellular Line, or using the modem specified by the mobile operator. For more information, or to customize the
EDA phone by changing phone settings, see the MC70 Integrator Guide.
Accessing the Phone Keypad
Access the keypad regardless of the program in use. Applications on the EDA can be in use during a call.
Figure 4-1
Phone Keypads
To access the phone keypad tap Start > Phone or press the green phone key on the EDA’s keypad.
To receive calls when the EDA is suspended, leave the phone radio turned on and ensure the EDA is set to
wake with any key.
Antenna/Signal
NOTE Keypads vary depending on services and the state of the phone. For example, place calls on hold and use
Swap to switch active calls on hold. (See Three-way or Conference Calling on page 4-14.)
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Making a Call Using the Keypad
Dial phone calls from the phone keypad using speed dial or from call history. The most direct method is using
the phone keypad.
To make a call using the phone keypad:
1. Tap Start > Phone or press the green phone key on the EDA’s keypad.
2. From the Phone keypad, tap the number to call.
3. Tap Talk.
4. Tap End to stop dialing or end the call.
Turning the Phone On and Off
With AKU 1.1 (Flight Mode)
You can turn the phone on and off while keeping the EDA turned on. The phone is turned off when it is in flight
mode.
To turn the phone on, tap the Signal icon > Turn off flight mode.
To turn the phone off, tap the Signal icon > Turn on flight mode.
Figure 4-2
Turning Flight Mode On and Off
With AKU 2.2 or Higher
Windows Mobile 5.0 devices with AKU 2.2 or higher include Wireless Manager, which provides a simple method
of enabling and disablingthe phone.
NOTE Alternatively, use the green and red phone keys on the EDA keypad to dial (green) and end (red) calls.
NOTE To receive calls when your device is turned off, leave the phone turned on.
Signal Icon
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To open Wireless Manager, tap the Connectivity icon.
Figure 4-3
Opening Wireless Manager
Select Wireless Manager. The Wireless Manager window appears.
Figure 4-4
Wireless Manager
To turn on or off the phone tap and hold its blue bar, then select On or Off.
To configure settings for a connection, tap Menu > Phone Settings.
Answering a Call
A dialog box appears on the EDA when it receives an incoming call. If the phone is set to ring, a ring tone
sounds. Answer or ignore the incoming call.
To answer an incoming call tap Answer on the Phone > Incoming... dialog or press the green phone key on the
EDA keypad.
NOTE To receive calls when your device is turned off, leave the phone turned on.
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Figure 4-5
Incoming Call
To ignore the incoming call tap Ignore. This may send the caller to voice mail, depending on the service
provider. Otherwise, this presents Busy to the calling party.
To end the call tap End or press the red phone key on the EDA keypad.
Audio Modes
The EDA offers three audio modes to use during phone calls:
•
Speaker Mode: Use the EDA as if on speaker phone. Tap the Speaker On button to activate this mode.
•
Receiver/Handset Mode: Switches audio to the speaker at the top front of the EDA, so you can use the
EDA as a handset. To select this mode, tap Speaker Off.
•
Headset Mode: Connect a headset to the headset jack to automatically switch audio to the headset.
Figure 4-6
Speaker Button
Incoming Call Features
•
If you receive a call while in a call, tap Wait to place the call in call waiting.
•
You can use other programs on the EDA during a call. To switch back to Phone, tap Talk or tap Start >
Phone. Tap End to end the call.
•
If a caller isn't in your contact list, create a contact during the call or from Call History by tapping Menu >
Save to Contacts.
•
To terminate a call when a second call comes in and answer the waiting call, tap End on the Phone
keypad to disconnect the active call, then tap Answer or press the Send key to answer the waiting call.
•
To hold the current call and answer a waiting call, tap Answer or press the Send key to place the current
call on hold and answer the incoming call.
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Using the MC7004/94/95 Phone 4 - 5
•
To put a call on hold to call another number or answer an incoming call, tap Hold. To move from one call
to another, tap Swap.
Muting a Call
During a call, you can mute the microphone so you can hear the person on the line but he or she cannot hear
conversation from the microphone. This is useful when there is conversation or background noise on your end.
To mute or unmute a call:
1. Tap Start > Phone or press the green phone key on the EDA’s keypad.
2. Tap Mute on the display to mute audio. The Mute icon appears.
Figure 4-7
Mute Button and Icon
Mute Icon
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Taking Notes
To create a note during a call, tap Note on the display, then enter the note. For more information about creating
notes see the Windows On-Device Help.
To access a note created during a call:
1. Tap Start > Phone or press the green phone key on the EDA’s keypad.
2. From the Phone keypad, tap Call History.
3. Tap and hold the number or the Note icon for the phone call entry containing the note.
Figure 4-8
Call History - Notes Menu
4. Tap View Note.
Figure 4-9
Call History - Notes
5. Tap ok to exit.
Note icon
NOTE Also access notes directly from the Notes application by tapping Start > Notes.
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Using Speed Dial
Create speed dial numbers to dial frequently called numbers with a single tap. Before creating a speed dial
entry, ensure the phone number exists in Contacts.
Adding a Speed Dial Entry
To add a speed dial entry from the phone keypad:
1. Ensure the contact and phone number are in the Contacts list.
2. Tap Start > Phone or press the green phone key on the EDA’s keypad.
3. Tap Speed Dial > Menu > New.
Figure 4-10
Contacts
4. Tap the desired contact name and number in the list.
Figure 4-11
Speed Dial Contact Location
5. In the Location field, tap the up/down arrows to select an available location to assign as the new speed dial
entry. The first speed dial location is reserved for voice mail.
6. Tap ok to add the contact to the speed dial list.
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Figure 4-12
Speed Dial Contact List
7. Tap ok to exit the Speed Dial Contact List.
To add a speed dial entry from the Contacts window:
1. Tap Start > Contacts.
Figure 4-13
Contacts
2. Tap and hold the contact name.
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Figure 4-14
Contacts Menu
3. Tap Add to Speed Dial.
Figure 4-15
Speed Dial Contact Location
4. Tap the up/down arrows to select an available location to assign as the new speed dial entry. The first
speed dial location is reserved for voice mail.
5. Tap ok.
Editing a Speed Dial Entry
1. Tap Start > Phone or press the green phone key on the EDA’s keypad.
2. Tap Speed Dial.
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Figure 4-16
Speed Dial Contact List
3. Tap and hold the contact name.
Figure 4-17
Speed Dial Delete Menu
4. Tap Edit... .
5. Change the name, phone number, or location information.
6. Tap ok.
Deleting a Speed Dial Entry
1. Tap Start > Phone or press the green phone key on the EDA’s keypad.
2. Tap Speed Dial.
3. Tap and hold the contact name.
NOTE Editing names and phone numbers in Speed Dial does not alter contact information in Contacts (Start >
Contacts).
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Figure 4-18
Speed Dial Delete Menu
4. Tap Delete.
5. Tap Yes to confirm permanently deleting the speed dial entry.
Making a Speed Dial Call
Use Speed Dial to call someone saved in the speed dial directory.
To make a speed dial call:
1. Tap Start > Phone or press the green phone key on the EDA’s keypad.
2. From the Phone keypad, tap and hold the speed dial location number assigned to a contact. (To dial a
one-digit speed dial location number, tap and hold the speed dial number. To dial a two-digit speed dial
location number, tap the first digit and then tap and hold the second digit.)
or
From the Phone keypad, tap Speed Dial and tap the speed dial location number of the desired contact in
the list.
Figure 4-19
Speed Dial Contact List
3. To stop dialing or end the call, tap End or press the red phone key on the EDA keypad.
NOTE Deleting names and phone numbers in Speed Dial does not delete the contact information in Contacts
(Start > Contacts).
Speed Dial
Location Number
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Using Call History
Use Call History to call someone who was recently called, or recently called in. Call History provides the time
and duration of all incoming, outgoing, and missed calls. It also provides a summary of total calls and easy
access to notes taken during a call. Table 4-1 lists the call history icons that appear in the Call History window.
To make a call using call history:
1. Tap Start > Phone or press the green phone key on the EDA’s keypad.
2. From the Phone keypad, tap Call History.
Figure 4-20
Call History
3. Tap the phone icon next to the number to begin dialing and return to the phone keypad.
4. Tap End or press the red phone key on the EDA keypad to stop dialing or end the call.
Table 4-1
Call History Icons
Icon Description
This icon appears next to the contact information for all outgoing calls.
This icon appears next to the contact information for all incoming calls.
This icon appears next to the contact information for all missed calls.
Phone icon
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Managing Call History
Change views, reset the call timer, and delete calls to manage the calls stored in Call History.
Changing the Call History View
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. From the Phone keypad, tap Call History.
3. Tap Menu > Filter to show the menu.
Figure 4-21
Call History - All Calls/Show Menu
4. Select a view type from the menu to display only missed calls, outgoing calls, incoming calls, or calls listed
alphabetically by caller name.
5. Tap ok to exit the Call History window.
Resetting the Recent Calls Counter
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. From the Phone keypad, tap Call History.
3. Tap Menu.
Figure 4-22
Call History - Tools Menu
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4. Select Call Timers... .
Figure 4-23
Call History - Call Timers
5. Tap Reset. (The All Calls: counter cannot be reset.)
6. Tap ok to exit the Call Timers window.
Deleting Call History Items by Call Date
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. From the Phone keypad, tap Call History.
3. Tap Menu > Call Timers... .
Figure 4-24
Call History - Call Timers
4. In the Delete call history items older than: drop-down list select a time period on which to base deletion of
stored items.
5. Tap ok to exit the Call Timers window.
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Deleting All Call History Items
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. From the Phone keypad, tap Call History.
3. Tap Menu.
Figure 4-25
Call History - Tools Menu
4. Select Delete all calls.
Figure 4-26
Call History - Delete All Dialog
5. Tap Yes.
6. Tap ok to exit the Call History window.
Viewing Call Status
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. From the Phone keypad, tap Call History.
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3. Tap an entry in the list to see the date, time, and duration of a call.
Figure 4-27
Call History - Detail
4. Tap ok to exit.
Using the Call History Menu
Use the Call History menu to dial voice mail, access the Activation Wizard, save to contacts, view a note,
delete a listing, send an SMS, and make a call.
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. From the Phone keypad, tap Call History.
3. Tap and hold an item in the list.
Figure 4-28
Call History - Menu
4. Select an applicable item from the menu, as needed.
5. Depending on the item selected, the appropriate window displays. For example, select Send SMS to
display the Inbox window.
6. Tap ok to exit the Call History window.
NOTE When more than one call is on the phone line, only the duration of the first call is recorded.
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Using Contacts
Use Contacts to make a call without looking up or entering the phone number.
To make a call from Contacts:
1. Tap Start > Contacts.
2. From the contact list, tap and hold the contact name.
Figure 4-29
Contacts Menu
3. Tap Call Work.
Swapping Calls
To move between two or more phone calls:
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad.
NOTE To make a call from an open contact, tap the number to call. See On-Device Help for more information
about Contacts.
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Figure 4-30
Call Swapping - Hold
3. Tap Hold to place the first number on hold.
4. Enter the second number and tap Talk.
Figure 4-31
Call Conferencing - Conferencing
5. Tap Swap to move from one call to the other.
6. Tap End or press the red phone key on the EDA keypad to end each call.
Conference Calling
To create a conference phone session with two or more people and the initiator:
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad.
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Figure 4-32
Call Swapping - Hold
3. Tap Hold to place the first number on hold.
4. Enter the second number and tap Talk.
5. Tap Hold to place the second number on hold.
6. Tap Menu > Conference to place the two numbers in conference mode.
Figure 4-33
Creating a Conference Call
7. Tap End or press the red phone key on the EDA keypad to end the conference call.
Text Messaging
Use the Text Messages window to send and receive text messages to and from mobile phones. The text can
contain words, numbers, or an alphanumeric combination no longer than 160 characters.
Short text messages delivered over mobile networks transmit from the sending EDA, are stored in a central
short message center, then forwarded to the destination mobile device. If the recipient is not available, the
NOTE To speak privately with one party during a conference call, tap Menu > Private. To include all parties
again, tap Menu > Conference.
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short message is stored and can be sent later. With the PCS networks based on GSM, CDMA, and TDMA
technologies supporting SMS, SMS is a universal mobile data service.
Sending a Message
To send a message:
1. Tap Start > Phone or press the green phone key on the EDA’s keypad to display the Phone keypad.
2. Tap Contacts.
3. Tap and hold on a contact and select Send Text Message.
Figure 4-34
Tools Menu
4. On the Text Messages window, enter your message.
Figure 4-35
Text Messages Window
5. Tap Send to send the message.
Address Area
Send Button
Message Area
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