TCL Communication A003 UMTS Triband/GSM Quadband mobile phone User Manual B3G VFA 2067X QG GB FCC 20150120

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Document Description	B3G VFA_2067X_QG_GB_FCC_20150120
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Date Submitted	2015-01-23 00:00:00
Date Available	2015-01-24 00:00:00
Creation Date	2015-01-20 14:44:15
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Document Title	B3G VFA_2067X_QG_GB_FCC_20150120
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2067X
Quick Start Guide
Thank you for buying the ALCATEL 2067X. We hope you will enjoy
your high-quality mobile communication experience.
Table of contents
10
11
12
13
Your mobile.......................................................................................................... 3
Getting started.................................................................................................... 8
Making a call......................................................................................................... 9
Messaging............................................................................................................ 10
Contacts.............................................................................................................. 12
Call log................................................................................................................. 12
Media.................................................................................................................... 13
Files...................................................................................................................... 14
Browser............................................................................................................... 15
Applications ...................................................................................................... 16
Tools..................................................................................................................... 17
Settings................................................................................................................ 18
Making the most of your mobile................................................................... 19
1.1
Keys and connectors
Left softkey
Right softkey
End key
Send key
4.1
Messaging...............
Access
You may access this menu using the following options:
• Access from the main menu by selecting "Messaging".
• Select
require.
Delete key
An SMS message of more than a certain number of
characters (the number of characters depends on your
language) will be charged as several SMS. An MMS
message containing photos and/or sounds may also be
billed as more than one message. Specific letters
(accent) will increase the size of the SMS.
When you access "Messaging", you can switch between SMS/MMS
and Email by the navigation key.
4.2
Conversational On (Off) mode
In conversational on mode, you can view chat history in chronological
order. In conversational off mode, you may have access to the
following folders: Inbox, Outbox, Sent, Drafts, Voicemail,
Broadcast SMS, Empty folder, Archive, Templates and
Settings. Conversational view mode is set as default.You may switch
to conventional mode by selecting "Settings\Switch view mode".
The following instructions are based on conversational mode.
4.4
Email
Your phone has an email client with the settings pre-defined for a few
popular email services like – Gmail, Yahoo, etc. Besides this, you can set
up other POP3 or IMAP4 email accounts that you may be using.
Status bar icons
Java status (Activated).
3G network connecting.
Headset connected.
3G network attached.
Call forwarding activated: your calls are forwarded.
Music active.
Alarm or appointments programmed.
MMS receipt in progress.
Level of network reception.
Silence mode: your phone does not ring, beep or
vibrate with the exception of the alarm.
Voicemail message arrived.
Message unread.
Missed calls.
(Red) Message list is full: your phone cannot accept
any new messages.You must access the message list and delete
at least one message on your SIM card.
Call in progress.
2.1
Set-up
To reduce power consumption and energy waste, when
You must insert your SIM card to make phone calls. Please power off
your phone and remove battery before inserting or removing the SIM
card.
2.2
Power on your phone
1.3
Home screen
Hold down the
Email unread.
1.3.1
Shortcut bar
2.3
Shortcuts are home screen icons for your frequently used items, like
Calls or Messages.
WAP messages.
You can customise shortcut bar by selecting "Settings\Phone
settings\Shortcut bar".
Roaming.
microSD card scanning completed.
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card,
press and slide it out.
Installing or removing the battery
key until the telephone powers on.
Power off your phone
Hold down the
key from the Home screen.
Making a call.................
Dial the desired number then press the
key to place the call. The
number you entered can be saved to Contacts by selecting "Save". If
you make a mistake, you may press
key to delete the incorrect
digits one by one, or you may press and hold key to delete all.
GPRS connecting.
Bluetooth status (Connected to an audio device).
battery is fully charged, disconnect your charger from the
plug; switch off Bluetooth and background-running
applications when not in use; reduce the backlight time, etc.
Inserting or removing the SIM card
Radio is on.
(1)
Bluetooth status (Activated).
Charging the battery
Connect the battery charger to your phone and mains socket
respectively.
Stopwatch is active.
Vibrate alert: your phone vibrates, but does not ring or
beep with the exception of the alarm.
Getting started...............
Removing or installing the back cover
Airplane mode.
Battery charge level
• Press: Dial "0"
Press and hold: Switch between "+/P/W"
• In Edit mode
Press: Enter a space
Press and hold: Input "0"
Volume key
GPRS attached.
EDGE connecting.
To hang up the call, press the
key.
Insert and click the battery into place, then close the telephone cover.
Unclip the cover, then remove the battery.
EDGE attached.
micro-USB connector
(1)
(2)
Write message
1.2
• Press: Dial "*"
• In Edit mode
Press: change input method
Press and hold: Access the Symbols table
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
from shortcut bar, and then enter the sub-menu you
• Press: Dial "1"
Press and hold: Access your voicemail
• In Edit mode
Press: Input "1"
Input frequently-used symbols
Headset connector
You can select "Messaging\New message" from the main menu or
access from shortcut
to write text/multimedia message. One or
more recipients can be added from contact list and you can remove a
recipient by pressing the Delete key. Press the
key and select
"More" to multi-choice recipients from Contacts.
An SMS will be converted to MMS automatically when images, videos,
audio, slides or attachments are inserted; Subject, CC/BCC/email
address is added; or the message contains more than 8 pages of text.
• Press: Volume up/down
• In Camera mode
Press: Zoom in/out
• In music playing mode
Press and hold: Volume up/down
• In Radio mode
Press and hold: Volume up/down
• In Calendar mode
Press: Previous/Next month
• Incoming call (Clamshell close)
Press: Mute
Press and hold: End
• Alarm beep (Clamshell close)
Press: Snooze
Press and hold: Stop
• Press: Dial "#"
Press and hold: Vibrate alert
• In Edit mode
Press: Switch between ABC/Abc/abc
Press and hold: Switch between Multi-Tap/Smart
Navigation key/
OK key
Camera key
4.3
• Press: Take a picture
• Press and hold: Access Camera
• Press: Delete characters in Edit mode
   www.sar-tick.com
Press to go left/right/up/down
Press to access function
UP: Call log
DOWN: Contacts
(2)
LEFT : Tools
(2)
RIGHT : Media
Press to confirm an option
• Press: End a call
Return to the Home screen
• Press and hold: Power on/off
This product meets applicable national SAR
limits of 1.6 W/kg. The specific maximum SAR
values can be found in the RADIOWAVES
section of this user guide.
When carrying the product or using it while
worn on your body, either use an approved
accessory such as a holster or otherwise
maintain a distance of 10 mm from the
body to ensure compliance with RF exposure
requirements. Note that the product may
be transmitting even if you are not making
a phone call.
English - CJB34M0ALAAA
• OK key
(1)
• Pick up/Send a call
• Enter Call log
For more information about how to use the cellphone, please go to
www.alcatelonetouch.com to download the complete user manual.
Moreover, from the website you can also consult FAQ, realize
software upgrade, etc.
• Navigation key
Your mobile....................
5.1
Contacts..................
7.1
Accessing your contacts
You can access this function by selecting "Contacts" from the main
menu.
5.2
Adding a contact
You can add a new contact to phone or SIM card by selecting "Add
new contact".
6.1
You can personalise navigation key in Settings.
The shortcut to access function for LEFT/RIGHT only be available when
shortcut bar is off.
Call log......................
Media...............................
Music player
Picture viewer
A library links to the pictures both shown in list, slide, sent, set as
wallpaper, by MMS, Email, and Bluetooth.
7.4
Access
• Select
7.5
from main menu
• Select
from shortcut bar, and then enter the sub-menu you
require.
6.2
Available options
Ebook
A bookshelf contains the electronic books (.txt file only). While reading
the book, you may add bookmark, or reach the text by searching words,
phrases (Options\Find, Options\Jump to).
9.1
9.2
Homepage
You will have access to all audio and visual files stored in phone or
microSD card in File manager.
Enter the URL of WAP site.
9.3
Inserting the microSD card:
9.4
Input Address
Your phone is equipped with a weather function for consulting up to
3-day forecasts of favourite cities.
You can access this feature from the main menu by selecting
"Applications\Weather".
Open File
9.5
10.4 Java
Last Web Address
Your ALCATEL ONE TOUCH phone may include (1) some Java™
applications and games. You can also download new applications and
games to your phone.
Last visited URL.
FM Radio
Your phone is equipped with a radio (1) with RDS (2) functionality.You can
use the application as a traditional radio with saved channels or with
parallel visual information related to the radio programme on the
display if you tune to stations that offer Visual Radio service. You can
listen to it while running other applications.
9.6
Recent Pages
When you press "Options", you can have access to Send message,
Call, Missed calls, Edit before call, Delete, etc.
9.7
The World clock shows current local time and the time zone in
different cities. You may view up to 3 cities.
11.8 Stopwatch
Your mobile phone has a built-in alarm clock with a snooze feature. You
can set up to five separate alarms and choose whether or not the alarm
should repeat.
11.2 Calculator
11.3 Calendar
Once you enter this menu from the main menu, there is a monthly-view
calendar for you to keep track of important meetings, appointments,
etc. Days with events entered will be marked in color.
11.4 Tasks
Enables you to easily manage and track the progress of a task with
priorities. All the tasks will be sorted by due date.
11.9 Unit Converter
You can use the Weight and Length conversion by selecting the unit
you wish to convert, then press to input the digits. Finally confirm
with "OK".
12
Settings...............
From the main menu, select the menu icon
and select the function
of your choice in order to customise your telephone: Profiles,
Phone settings, Call settings, Airplane mode, Security
settings, Networks, etc.
You can create a note in text format by accessing "Tools\Notes" from
the main menu.
Offline Pages
Pages available for offline viewing.
11.6 Bluetooth®
9.8
Access this feature by pressing "Menu" through Left softkey from the
Home screen to enter the main menu, then selecting "Tools\
Bluetooth".
Service Inbox
Store WAP push messages.
9.9
The stopwatch is a simple application for measuring time with the
possibility to register several results and suspend/resume
measurement.
11.5 Notes
Pages which you recently browsed.
Insert the microSD card with golden contact facing downwards into the
slot until it is locked. Gently push the memory card until it is unlocked.
Tools.....................
Access this feature by selecting "Tools\Calculator" from the main
menu.
10.3 Weather
11.7 World Clock
11.1 Alarm
It is a huge time saver providing news updates from a website in a simple
form.
Once subscribed to a channel, it gives you the ability to track and
manage all your favourite RSS content on your mobile phone at
anytime, anywhere!
Bookmarks
11
Applications.........
10.2 News
Launch the Browser with the preset homepage.
Files...........................
10
MobileLife...............
Access your favourite sites.
Video player
Contains all video clips both in phone and microSD card and enables
you to play, send, delete, rename, sort, etc.
key from Home screen
Voice recorder
Accessing this feature from the main menu by selecting "Media\Voice
recorder", allows you to make voice or sound recordings.
Open web pages stored on your phone.
You can access the function using the following options:
• Press
7.7
Camera
You can access this feature from the main menu by selecting "Media\
Music player". You will have full flexibility of managing music both on
your mobile and microSD card.
7.3
The icons and illustrations in this guide are provided for informational
purposes only.
7.6
Your mobile phone is fitted with a camera for taking photos and
shooting videos.
7.2
(1)
Settings
Customise your Browser preferences.
(1)
(2)
10
B3G VFA_2067X_QG_GB_FCC_20150120.indd 1
11
12
The quality of the radio depends on the coverage of the radio station in
that particular area.
Depending on your network operator and market.
13
(1)
14
15
Depending on your country or your operator.
16
17
18
2015/1/20 14:44:32
13
	Making the most of
your mobile...............
Webcam (1)
You can use your phone as a webcam for instant messaging on your
PC.
• Connect your phone to PC via USB cable.
• Go to "My computer" folder on your PC and find USB video
device (Under Scanners & Cameras).
(1)
Webcam functionality may vary depending on the operating system of
your PC.
Safety and use....................
We recommend that you read this chapter carefully before using your
mobile phone.The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the areas
where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
-do not place your mobile phone on top of the dashboard or within an
airbag deployment area,
-check with your car dealer or the car manufacturer to make sure that
the car’s electronic devices are shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use on
aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices
in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to do
so. In an aircraft, turn off your mobile device whenever instructed to do
so by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities,
except in designated areas. As with many other types of equipment now
in regular use, mobile phones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel depot, gas
19
20
TCL Communication
(US), Inc. Warranty..........
•Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts;
•Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCL Communication
(US), Inc. or any of its affiliates be liable for incidental or consequential
damages of any nature whatsoever, including but not limited to
commercial loss, to the full extent those damages can be disclaimed by
law. Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not apply to
you.
How to obtain Support:  Contact the customer care center by calling
(877-702-3444) or going to (http://www.alcatelonetouch.com/usa/).  We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service.  In the case that your wireless device is no longer covered by
this limited warranty due to time or condition, you may utilize our out
of warranty repair options.
How to obtain Hardware Service within the terms of this warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA for the
defective device.   Ship the device with a copy of the original proof of
purchase (e.g. original copy of the dated bill of sale, invoice) with the
owner’s return address (No PO Boxes accepted), wireless carrier’s name,
alternate daytime phone number, and email address with a complete
problem description.  Only ship the device.  Do not ship the SIM card,
memory cards, or any other accessories such as the power adapter.  You
must properly package and ship the wireless device to the repair center.  
TCL Communication (US), Inc. is not responsible for devices that do not
arrive at the service center or are damaged in transit.   Insurance is
recommended with proof of delivery. Upon receipt, the service center
will verify the warranty conditions, repair, and return your device to the
address provided in the RMA.  Check the warranty repair status by going
online with the RMA number on web portal.
TCL Communication (US), Inc. warrants to the original retail
purchaser of this wireless device that should this product or part
thereof during normal consumer usage and condition be proven to
be defective in material or workmanship that results in product
failure within the first twelve (12) months from the date of purchase
as shown on your original sales receipt from an authorized sales
agent.   Such defect(s) will be repaired or replaced (with new or
rebuilt parts) at the company’s option without charge for parts or
labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date
of purchase as shown on your original sales receipt.  Such defect(s)
will be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly related
to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
•Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used;
•Connection to any equipment not supplied or not recommended by
TCL Communication (US), Inc.;
•Modification or repair performed by individuals not authorized by
TCL Communication (US), Inc. or its affiliates;
•Changes to the device operating system by the user or third party
applications;
•Acts of god such as inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;
•Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
•Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the operating
guidelines;
28
B3G VFA_2067X_QG_GB_FCC_20150120.indd 2
station, or chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump. In particular when using the mobile phone you should hold it
against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using your
mobile device with your implantable medical device, consult your
healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids,
dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is damaged,
cracked or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCL Communication Limited and its affiliates and are
compatible with your mobile phone model.TCL Communication
Limited and its affiliates disclaim any liability for damage caused by the
use of other chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
21
Troubleshooting................
Before contacting the service centre, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may affect
its performance.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset the
phone
My phone has not responded for several minutes
• Restart your phone by pressing and holding the
key
• Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
• Check whether your phone is locked when not in use, and make sure
you don't accidentally turn off your phone when locking it by pressing
the power key.
• Check the battery charge level
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts
may occur even if a person never had a previous seizure or blackout. If
you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video
games on your mobile phone or enabling a flashing-lights feature on your
mobile phone. Parents should monitor their children’s use of video  games
or other features that incorporate flashing lights on the mobile phones.
All persons should discontinue use and consult a doctor if any of the
following symptoms occur: convulsion, eye or muscle twitching, loss
of awareness, involuntary movements, or disorientation. To limit the
likelihood of such symptoms, please take the following safety precautions:
-  Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow these instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is
in use.
Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Observe the following precautions for battery use:
-Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
-Do not puncture, disassemble or cause a short-circuit in a battery,
-Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCL Communication Limited and/or its affiliates.
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy.These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data cable. If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions the mobile
phone at least 10 mm away from the body.
23
24
25
26
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the navigation key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone
is clean
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact your network operator to check service availability and
check MMS parameters
• Verify the server centre number or your MMS profile with your
operator
• The server centre may be swamped, try again later
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication
• Switch on the backlight upon request
• Extend the email auto-check interval for as long as possible
• Update news and weather information on manual demand, or
increase their auto-check interval
• Exit background-running Java applications if they are not being used
for a long time
• Deactivate Bluetooth when not in use
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points for
them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at http://www.gowirelessgogreen.org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction.They
should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: 100-240 V, 50/60 Hz, 0.15 A
         Output: 5 V, 550 mA
Battery:
         Lithium 850 mAh
22
My phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOUCH battery and the
charger from the box
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the charger
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
(32°F) to +40°C (104°F))
• When abroad, check that the voltage input is compatible
My phone cannot connect to a network or “No service” is
displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box
• Make sure that the internet access service of your SIM card is
available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
General information�������
• LICENSES
The guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless of
age and health.
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by public authorities such as the Federal Communications
Commission of the US Government (FCC), or by Industry Canada, is
1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the mobile phone
transmitting at its highest certified power level in all tested frequency
bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the mobile phone while operating can be well below
the maximum value. This is because the mobile phone is designed to
operate at multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output of the mobile phone.
Before a mobile phone model is available for sale to the public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is 0.86
W/Kg for use at the ear and 0.94W/Kg for use close to the body.
While there may be differences between the SAR levels of various
mobile phones and at various positions, they all meet the government
requirement for RF exposure. For body-worn operation, the mobile
phone meets FCC RF exposure guidelines provided that it is used with
a non-metallic accessory with the handset at least 10 mm from the
body. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.ctia.org/
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of mobile phones. If individuals are concerned, they
might choose to limit their own or their children’s RF exposure by
limiting the length of calls, or using “hands-free” devices to keep mobile
phones away from the head and body. (fact sheet n°193). Additional
WHO information about electromagnetic fields and public health are
available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC Rules.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press
key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an ALCATEL ONE TOUCH
accessory
When I select a number from my contacts, the number cannot
be dialed
• Make sure that you have correctly recorded the number in your file
• Make sure that you have selected the country prefix when calling
a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "My numbers"
• Try later if the network is busy
Obigo®
is a registered trademark of Obigo AB.
microSD Logo is a trademark.
 he Bluetooth word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by TCL
Communication Ltd. and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
ALCATEL 2067X BLUETOOTH
DECLARATION ID B018931
Java™ and all Java™ based trademarks and logos are
trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
• Internet address: www.alcatelonetouch.com
• Hot Line Number: see “TCL Communication Services”
leaflet or go to our website.
• Address: Room 1910-12A, Tower 3, China HK City, 33 Canton
Road, Tsimshatsui, Kowloon, Hong Kong
On our website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM in quad-band
with 850/900/1800/1900 MHz or UMTS in tri-band with 850/900/2100
MHz.
Protection against theft(1)
• Commercial Mobile Alert System (CMAS)
Your mobile phone is CMAS capable and allows you to receive
automatic alerts in times of crisis (e.g. earthquake,  hurricanes, etc.)
For more information please visit our website http://www.alcatelonetouch.com
FCC ID: 2ACCJA003
Your telephone is identified by an IMEI (phone serial number) shown
on the packaging label and in the phone’s memory. We recommend
that you note the number the first time you use your telephone by
entering * # 0 6 # and keep it in a safe place. It may be requested by
the police or your operator if your telephone is stolen. This number
allows your mobile telephone to be blocked preventing a third
person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual
description and the phone’s operation, depending on the software
release of your telephone or specific operator services.
(1)
The flickering
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
Contact your network operator to check service availability.
27
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCL Communication Ltd.
All rights reserved © Copyright 2014
TCL Communication Ltd.
I am unable to download new files
• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded files
• Check your subscription status with your operator
TCL Communication Ltd reserves the right to alter
material or technical specification without prior
notice.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users
• Make sure that the two phones are within Bluetooth’s detection
range
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
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