TCL Communication A008 GSM Quad-band / UMTS Tri-band / LTE Tri-band mobile phone User Manual 5054N 5054W MPCS USA QG 20150902 final Part1

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English - CJB35HAALAAA

Quick Start Guide

ALCATEL ONETOUCH would like to thank you for your purchase.

We hope you will enjoy your high-quality mobile communication

experience.

For more information about your phone or to download the complete

user manual version, please visit www.alcatelonetouch.com.

5054N/W

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PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high

volume levels for long periods. Exercise caution when holding

your device near your ear while the loudspeaker is in use.

www.sar-tick.com

This product meets applicable national SAR

limits of 1.6 W/kg. The specific maximum SAR

values can be found on page 38 of this user

guide.

When carrying the product or using it while

worn on your body, either use an approved

accessory such as a holster or otherwise

maintain a distance of 10 mm from the body

to ensure compliance with RF exposure

requirements. Note that the product may

be transmitting even if you are not making a

phone call.

Table of Contents

1 Your mobile �� 3

2 Text input �� 16

3 Phone call �� 17

4 Contacts �� 19

5 Messaging�� 20

6 Email �� 21

7 Getting connected �� 22

8 Google Maps™ �� 24

9 Google Play Store™ �� 27

10 Data backup �� 31

11 Factory data reset �� 32

12 Applications & Internal storage �� 32

13 Making the most of your phone �� 33

Safety and use �� 34

General information �� 41

MetroPCS Information �� 42

12 Month Limited Warranty �� 47

Troubleshooting�� 48

1 Your mobile ��

1�1 Keys and connectors

Micro-USB Connector

Front-facing

Camera

Headset connector

Proximity &

Light Sensor

Home key

Touch screen

Back key

Menu key

LED indicator

Microphone

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Camera

Camera Flash/

Flashlight

Power key

Back key

• Touch to go back to the previous screen, or to close

a dialog box, options menu, the notification panel, etc.

Home key

• From any application or screen, touch to return to the

Home screen.

• Touch and hold to open Google Now.

Menu key

• Touch to view recently used applications.

• Touch to close any appliaction.

• Touch the brush icon on the bottom of the screen to

close all applications.

Power key

• Press: Lock the screen/Light up the screen.

• Press and hold: Show the pop-up menu to select from

Power off/Restart/Airplane mode.

• Press and hold the Power key and Volume down key

to capture a screenshot.

• Press and hold the power key for 8 seconds to power

off or hold it for 10 seconds or more to force reboot.

Volume Keys

• In call mode, adjusts the earpiece or headset volume.

• In Music/Video/Streaming mode, adjusts the media

volume.

• In general mode, adjusts the ringtone volume.

• Mutes the ringtone of an incoming call.

• In camera mode, press Volume up or down key to

take a photo.

Volume down

key

Volume up key

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1�2 Getting started

1�2�1 Set up

Removing or installing the back cover

Inserting or removing the SIM card

You must insert your SIM card to make phone calls.

Place the SIM card with the chip facing downwards and slide it into

its housing. Make sure that it is correctly inserted. To remove the SIM

card, press and slide it out.

Your phone only supports micro-SIM card. Do not attempt

to insert other SIM types like mini and nano cards,

otherwise you may damage your phone.

Installing the microSD card

Place the microSD card with the chip facing downwards and slide it

into its housing. Make sure that it is correctly inserted. To remove the

microSD card, press and slide it out.

Charging the battery

To charge the battery, connect the charger to your phone and mains

socket. You can also charge your phone via a USB cable.

To reduce power consumption and energy waste, when the

battery is fully charged, disconnect your charger; switch off

Wi-Fi, GPS, Bluetooth or background-running applications

when not in use; reduce the backlight time, etc.

1�2�2 Power on your phone

Hold down the Power key until the phone powers on, unlock your

phone (Slide, PIN, password, pattern) if necessary, once unlocked,

Home screen is displayed.

If you don't know your PIN code or if you have forgotten it, contact

your service provider. Do not store PIN code within your phone,

instead store PIN in a location that is accessible without using phone.

Set up your phone for the first time

The first time you power on the phone, you should set the following

options:

• Scroll up or down to select the phone's language, then touch .

• Select an enabled Wi-Fi, then touch NEXT, otherwise touch SKIP.

• Set up date and time if needed, then touch NEXT.

• Enter the name to allow the phone to personalize some

applications, then touch NEXT.

•Set up the screen lock by touching SET SCREEN LOCK NOW

to make your phone more secure, otherwise touch SKIP.

•Set up Google Services by marking the corresponding checkboxes,

touch MORE to learn more about Google Services, then touch

NEXT.

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Even if no SIM card is installed, your phone will still power on and

you will be able to connect to a Wi-Fi network and use some of the

phone's features.

1�2�3 Power off your phone

Hold down the Power key from the Home screen until the phone

options appear, select Power off.

1�3 Home screen

You can move all of the items (applications, shortcuts, folders and

widgets) you use most frequently to your Home screen for quick

access. Touch the Home key to switch to the Home screen.

Touch to enter application list.

Status bar

• Status/Notification indicators

• Touch and drag down to open

the notification panel.

Touch an icon to open an application,

folder, etc.

Favorite tray applications

• Touch to enter the application.

• Touch and hold to move or

change applications.

Search bar

• Touch  to enter text search screen.

• Touch  to enter voice search screen.

The Home screen is provided in an extended format to allow more

space for adding applications, shortcuts etc. Slide the Home screen

horizontally left and right to get a complete view.

1�3�1 Using the touchscreen

Touch

To access an application, touch it with your finger.

Touch and Hold

Touch and hold the item to enter the available options.

Drag

Place and hold your finger on the screen to drag an object to

another location.

Slide/Swipe

Slide the screen up and down to scroll through the applications,

images, web pages, etc.

Flick

Similar to swiping, but flicking is faster.

Pinch/Spread

Place your fingers of one hand on the screen surface and draw them

apart or together to scale an element on the screen.

Rotate

Automatically change the screen orientation from portrait to

landscape by turning the phone sideways to have a better view.

1�3�2 Status bar

From the status bar, you can view both phone status (to the right

side) and notification information (to the left side).

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Status icons

2G connected Connected to a

Bluetooth device

2G in use Speakerphone is on

4G connected Roaming

4G in use Headset connected

4G LTE connected No SIM card installed

4G LTE in use Vibrate mode

Signal strength Battery is very low

Wi-Fi is on Battery is low

Connected to a Wi-Fi

network

Battery is partially

drained

Airplane mode Battery is full

No signal Battery is charging

Alarm is set GPS is on

Bluetooth is on

Notification icons

New Gmail message Missed call

New Email message Call forwarding is on

New text or multimedia

message Connected to VPN

Problem with SMS or

MMS delivery Radio is on

New Google Hangouts

message Uploading data

New voicemail Download finished

Upcoming event Select input method

Screenshot captured An open Wi-Fi network

is available

Both USB tethering and

portable hotspot are on

Phone is connected via

USB cable

USB tethering is on System update available

Portable Wi-Fi hotspot

is on

Carrier data use

threshold approaching

or exceeded

More notifications are

hidden Wi-Fi Calling

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Touch and drag down the Status bar to open the Quick setting panel

or Notification panel. Touch and drag up to close it. When there are

notifications, you can touch them to access notifications directly.

Notification panel

When there are notifications, touch and drag down the Status bar

to open the Notification panel to read more detailed information.

Touch to clear all event–based

notifications (other ongoing

notifications will remain).

Touch to switch to the quick setting panel.

Quick setting panel

Touch and drag down the Notification panel or touch to open

the Quick setting panel. You can enable or disable functions or change

modes by touching the icons.

Touch to enter user screen.

Touch to access Settings, where you can

set more items.

1�3�3 Lock/Unlock your screen

To protect your phone and privacy, you can lock the phone screen by

creating a variety of patterns, PIN or password etc.

1�3�4 Customize quick launch icons on lock

screen

The phone has quick accesses to five apps from lock screen by

default: New message, New email, Selfie, Calculator, Add

note. You can customize your lock screen by creating quick launch

icons, which can directly bring you into a specific function or app.

To enable quick launch function on lock screen:

1. Touch Settings\Lock screen.

2. Make sure the Screen Lock under Screen security is not

set to None.

3. In the Func menu, toggle the switch to turn on Func function.

To customize quick launch icons on lock screen:

1. Touch Settings\Lock screen.

2. Then touch Func.

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3. A list of 12 shortcuts allows you to choose from. Five of them are

preset in phone, you can manually select the shortcuts you want to

show on lock screen and change orders by dragging and dropping

the icon on the bar.

To use quick launch icons on lock screen:

1. Press the Power key to light the screen.

2. Double tap the desired quick launch icon to explore the function

or app.

1�3�5 Personalize your Home screen

Add

You can touch and hold a folder, an application, or a widget to activate

the Move mode and drag the item to any Home screen you prefer.

Reposition

Touch and hold the item to be repositioned to activate the Move

mode, drag the item to the desired position and then release. You

can move items both on the Home screen and the Favorite tray. Hold

the icon on the left or right edge of the screen to drag the item to

another Home screen.

Remove

Touch and hold the item to be removed to activate the Move mode,

drag the item up to the top of the icon, and release after the

item turns red.

Create folders

To improve the organisation of items (shortcuts or applications) on

the Home screen, you can add them to a folder by stacking one item

on top of another. To rename a folder, open it and touch the folder’s

title bar to input the new name.

Wallpaper customisation

Touch Settings on the applications screen then touch Display\

Wallpaper to customize wallpaper.

1�3�6 Volume adjustment

You can set the ringer, media and phone ringtone volumes to your

preference by pressing the Volume up/down key, or touching

Settings\Sound & notification\Media volume to set the volume.

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2 Text input ��

2�1 Using Onscreen Keyboard

Onscreen Keyboard settings

Touch Settings\Language & input, touch the keyboard you want

to set up and a series of settings will become available for your

selection.

Adjust the Onscreen Keyboard orientation

Turn the phone sideways or upright to adjust the Onscreen Keyboard

orientation. You can adjust it by changing the settings (Touch

Settings\Display\When device is rotated\Rotate screen

contents).

2�1�1 Keyboard

Touch to switch

between symbol

and numeric

keyboard.

Touch & hold to

select symbols.

Touch to enter

text or numbers.

Touch to input comma; touch

& hold to show input options.

Touch to switch

"abc/Abc" mode;

Touch & hold to

switch "abc/ABC"

mode.

2�2 Text editing

You can edit the text you have entered.

• Touch and hold or double-tap within the text you would like

to edit.

• Drag the tabs to change the highlighted selection.

• The following options will show: Select all , Cut , Copy

and Paste .

• Touch the icon to go back without any action.

3 Phone call ��

3�1 Placing a call

You can easily place a call using Call. Touch the Application tab from

the Home screen and select Call.

Touch to send

message to

the previewed

number.

Touch to call

the previewed

number.

Slide to access

the RECENTS and

CONTACTS.

Touch to hide/

display keyboard.

Display the

suggested

number(s).

Touch and

hold to access

voicemail.

Enter the desired number from the keyboard directly and touch

to place the call or select a contact from CONTACTS or

RECENTS by sliding or touching tabs, then choose your target

contact to make the call.

The number you entered can be saved to Contacts by touching

and then touching Create new contact.

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If you make a mistake, you can delete the incorrect digits by

touching .

To hang up a call, touch .

3�2 Answering or rejecting a call

When you receive a call:

• Slide the icon to the right to answer;

• Slide the icon to the left to reject;

• Slide the icon upwards to reject the call by sending a preset

message.

To mute the ringtone volume of an incoming call, press the Volume

up/down key or turn the phone over (when the Settings\

Gestures\Turn over to mute option is activated).

3�3 Consulting your call memory

You can access your call history by touching RECENTS tab from

the Call screen to view full call history.

4 Contacts ��

You can view and create contacts on your phone and synchronize

these with your Gmail contacts or other applications on the web

or on your phone.

4�1 Adding a contact

Touch on the Home screen, then touch the icon in the

contacts list to create a new contact.

4�2 Importing, exporting and sharing

contacts

From the Contacts screen, touch the icon to open the options

menu, touch Import/Export, then select Import from SIM card,

Export to SIM card, Import from phone storage, Export to

phone storage or Share visible contacts.

To import/export a single contact from/to your SIM card, select

the contact you want to import/export, and touch the /icon

to confirm.

To import/export all contacts from/to your SIM card, touch the

icon and then the /icon to confirm.

You can share a single contact or contacts with others by sending the

contact's vCard to them via Bluetooth, Gmail, etc.

Touch a contact you want to share, touch the icon and Share

from the contact details screen, and then select the application to

perform this action.

4�3 Synchronising contacts in multiple

accounts

Contacts, data or other information can be synchronized from

multiple accounts, depending on the applications installed on your

phone.

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5 Messaging ��

You can create, edit and receive SMS and MMS with this phone.

To access this feature, touch the Application tab from the Home

screen, then select Messaging.

To check messages stored in your SIM card, touch the

icon from the Messaging screen, then touch Settings\

Manage SIM messages.

5�1 Write message

On the message list screen, touch the new message icon to write

text/multimedia messages.

Touch to create a new message.

• Touch to view the whole message thread.

• Touch & hold to activate delete mode.

Sending a text message

Enter the mobile phone number of the recipient in the To bar or

touch to add recipients and touch the Send message bar to

enter the text of the message. Touch the icon to insert emotions

or icons. When finished, touch to send the text message.

An SMS of more than 160 characters will be charged as

several SMS. Specific letters (accent) will also increase the

size of the SMS. This may cause multiple SMS to be sent to

your recipient.

Sending a multimedia message

MMS enables you to send video clips, images, photos, animations,

slides, and sounds to other compatible phones and email addresses.

An SMS will be converted to MMS automatically when media files

(image, video, audio, slides, etc.) are attached or Subject or email

addresses added.

6 Email ��

Besides your Gmail account, you can also set-up external POP3 or

IMAP email accounts in your phone.

To access this feature, touch the Application tab from the Home

screen, then select Email.

An email setup wizard will guide you through the steps to set up

an email account.

• Enter the email address.

• Touch NEXT. If the account you entered is not provided by

your service provider in the phone, you will be prompted to go

to the email account settings screen to enter settings manually.

Alternatively, you can touch MANUAL SETUP to directly enter

the incoming and outgoing settings for the email account you are

setting up.

• Enter the account name and display name in outgoing emails.

• To add another email account, you can touch the icon and

Settings. Touch Add account to create.

To create and send emails

• Touch the icon from the Inbox screen.

• Enter recipient(s) email address (es) in the To field.

• If necessary, touch the icon beside To field to add Cc/Bcc to

add a copy or a blind carbon copy to the message.

• Enter the subject and the content of the message.

• Touch to add an attachment.

• Finally, touch to send�

• If you do not want to send the mail right away, you can touch the

icon and Save draft keys or touch the Back key to save a copy.

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7 Getting connected ��

To connect to the Internet with this phone, you can use GPRS/

EDGE/3G/4G networks or Wi-Fi, whichever is most convenient.

7�1 Connecting to the Internet

7�1�1 GPRS/EDGE/3G/4G

The first time you turn on your phone with your SIM card inserted,

it will automatically configure your network service: GPRS, EDGE,

3G or 4G.

To check the network connection you are using, touch Settings\

More��\Mobile networks, and touch Access Point Names or

Network operators.

7�1�2 Wi-Fi

Using Wi-Fi, you can connect to the Internet when your phone is

within range of a wireless network. Wi-Fi can be used on your phone

even without a SIM card inserted.

To turn Wi-Fi on and connect to a wireless network

• Touch Settings\Wi-Fi.

• Touch the switch to turn on/off Wi-Fi.

• The detailed information of detected Wi-Fi networks is displayed in

the Wi-Fi networks section.

• Touch a Wi-Fi network to connect. If the network you selected is

secured, you are required to enter a password or other credentials

(you can contact the network operator for details). When finished,

touch CONNECT.

7�1�3 Wi-Fi Calling

Wi-Fi Calling allows you to make and receive phone calls and messages

over a Wi-Fi connection.

Important! You must have an E911 address registered with your

account in order to use Wi-Fi Calling. Log into your account at

metropcs.com and go to your profile to register your address. You can

also register an E911 address via the myMetro® app.

7�2 MetroWEB®��

Use the MetroWEB® browser to access the Internet and navigate

the web.

To access the MetroWEB® browser, touch from Home screen,

then touch

To go to a web page

Touch the URL box at the top of MetroWEB® browser and enter

your preferred web address, and then confirm.

7�3 Connecting to a computer

With the USB cable, you can transfer media files and other files

between your internal storage and the computer.

To connect your phone to the computer:

• Use the USB cable that came with your phone to connect

the phone to a USB port on your computer. You will receive a

notification that the USB is connected.

• If you use MTP or PTP, your phone will be automatically connected.

Before using MTP, make sure that the driver (Windows

Media Player 11 or higher version) has been installed.

To locate data you have transferred or downloaded in your

internal storage:

• Touch to open the applications list.

• Touch File Manager.

All data you have downloaded is stored in the File Manager. Here

you can view media files (videos, photos, music and others), rename

files, install applications into your phone, etc.

7�4 Sharing your phone's mobile data

connection

You can share your phone's mobile data connection with a single

computer via USB cable (USB tethering) or with up to eight devices

at once by turning your phone into a portable Wi-Fi hotspot.

To turn on USB tethering or Portable Wi-Fi hotspot

• Touch Settings\More��\Tethering & portable hotspot.

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• Touch the switch of USB tethering or Portable Wi-Fi

hotspot to activate this function.

These functions may incur additional network charges

from your network operator. Extra fees may also be

charged in roaming areas.

8 Google Maps™ ��

8�1 Get My Location

8�1�1 Choose a data source to identify My

Location

Touch Settings\Location and then touch the switch to

turn on.

There are 3 modes to choose from to determine the location: High

accuracy, Battery saving and Device only.

8�1�2 Open Google Maps and view My Location

Touch from the Home screen, then touch Maps.

Touch the icon on the map to view My Location.

The map will then centre on a blue dot surrounded by a blue circle.

Your actual position is within the blue circle.

To move the map, drag it with your finger.

To zoom in and out of a map, pinch or spread your fingers, or you can

also zoom in by double-tapping a location on screen.

8�2 Search for a location

While viewing a map, touch Google at the top search box to activate

the search function.

In the search box, enter an address, a city or a local business.

Touch and in a while your search results will appear on the map

as red dots. You can touch one to show a label.

Touch to enter the search place.

Touch to show more information

8�3 Get driving, public transport or

walking directions

8�3�1 Get suggested routes for your trip

Touch the icon from the Maps screen.

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• Touch the enter bar to edit your start point by one of the following

methods: entering an address or using My Location.

• Do likewise for your end point.

• To reverse directions, touch the icon .

• Then select a transport mode: driving by car, using public transport,

riding a bike, or walking directions.

• A couple of suggested routes will appear in a list. Touch any routes

to view their respective detailed directions.

• Touch the icon for route options to avoid motorways and tolls

when choosing to drive by car or for editing the departure and

arrival time when using public transport.

8�4 Share a location

• Long press a location on a map.

• Touch the information at the bottom then touch the icon to

share the location.

9 Google Play Store™(1)

Google Play Store is an online software store, where you can

download and install applications and games to your Android

Powered Phone.

To open Google Play Store:

• Touch from the Home screen, then touch Play Store.

• The first time you access Google Play Store, a screen with terms of

service pops up for your attention.

Touch the Menu key then touch Help to enter the Google Play

Store help page for more information on this function.

9�1 Locate the item you want to

download and install

The Google Play Store home page provides several ways to find

applications. It showcases applications and games in categorized

listings.

Touch the icon at the top left corner and My Apps to see all

your downloads.

(1) Depending on your country and operator.

TCL Communication A008 GSM Quad-band / UMTS Tri-band / LTE Tri-band mobile phone User Manual 5054N 5054W MPCS USA QG 20150902 final Part1

TCL Communication Ltd. GSM Quad-band / UMTS Tri-band / LTE Tri-band mobile phone 5054N 5054W MPCS USA QG 20150902 final Part1

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