TCL Communication A008 GSM Quad-band / UMTS Tri-band / LTE Tri-band mobile phone User Manual 5054N 5054W MPCS USA QG 20150902 final Part1

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Document Description	5054N,5054W_MPCS_USA_QG_20150902_final_Part1
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Date Submitted	2015-09-15 00:00:00
Date Available	2015-09-17 00:00:00
Creation Date	2015-09-08 17:08:27
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5054N/W
Quick Start Guide
ALCATEL ONETOUCH would like to thank you for your purchase.
We hope you will enjoy your high-quality mobile communication
experience.
For more information about your phone or to download the complete
user manual version, please visit www.alcatelonetouch.com.
English - CJB35HAALAAA
Table of Contents
Your mobile��������������������������������������������������������������������� 3
Text input���������������������������������������������������������������������� 16
Phone call���������������������������������������������������������������������� 17
Contacts������������������������������������������������������������������������ 19
Messaging���������������������������������������������������������������������� 20
6	Email������������������������������������������������������������������������������ 21
Getting connected�������������������������������������������������������� 22
Google Maps™�������������������������������������������������������������� 24
Google Play Store™����������������������������������������������������� 27
10 Data backup������������������������������������������������������������������ 31
11 Factory data reset�������������������������������������������������������� 32
12	Applications & Internal storage���������������������������������� 32
13	Making the most of your phone���������������������������������� 33
Safety and use������������������������������������������������������������������������� 34
General information�������������������������������������������������������������� 41
MetroPCS Information���������������������������������������������������������� 42
12 Month Limited Warranty������������������������������������������������� 47
Troubleshooting��������������������������������������������������������������������� 48
Your mobile������������������
1.1
Keys and connectors
Headset connector
Proximity &
Light Sensor
Front-facing
Camera
LED indicator
Touch screen
This product meets applicable national SAR
limits of 1.6 W/kg. The specific maximum SAR
values can be found on page 38 of this user
guide.
www.sar-tick.com
When carrying the product or using it while
worn on your body, either use an approved
accessory such as a holster or otherwise
maintain a distance of 10 mm from the body
to ensure compliance with RF exposure
requirements. Note that the product may
be transmitting even if you are not making a
phone call.
Back key
Home key
Menu key
Microphone
Micro-USB Connector
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
Camera Flash/
Flashlight
Camera
Power key
Power key
Volume up key
Volume down
key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the pop-up menu to select from
Power off/Restart/Airplane mode.
• Press and hold the Power key and Volume down key
to capture a screenshot.
• Press and hold the power key for 8 seconds to power
off or hold it for 10 seconds or more to force reboot.
Volume Keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media
volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• In camera mode, press Volume up or down key to
take a photo.
Back key
• Touch to go back to the previous screen, or to close
a dialog box, options menu, the notification panel, etc.
Home key
• From any application or screen, touch to return to the
Home screen.
• Touch and hold to open Google Now.
Menu key
• Touch to view recently used applications.
• Touch
to close any appliaction.
• Touch the brush icon on the bottom of the screen to
close all applications.
1.2
Getting started
1.2.1
Set up
Charging the battery
Removing or installing the back cover
Inserting or removing the SIM card
To charge the battery, connect the charger to your phone and mains
socket. You can also charge your phone via a USB cable.
To reduce power consumption and energy waste, when the
battery is fully charged, disconnect your charger; switch off
Wi-Fi, GPS, Bluetooth or background-running applications
when not in use; reduce the backlight time, etc.
You must insert your SIM card to make phone calls.
1.2.2
Place the SIM card with the chip facing downwards and slide it into
its housing. Make sure that it is correctly inserted. To remove the SIM
card, press and slide it out.
Your phone only supports micro-SIM card. Do not attempt
to insert other SIM types like mini and nano cards,
otherwise you may damage your phone.
Installing the microSD card
Power on your phone
Hold down the Power key until the phone powers on, unlock your
phone (Slide, PIN, password, pattern) if necessary, once unlocked,
Home screen is displayed.
If you don't know your PIN code or if you have forgotten it, contact
your service provider. Do not store PIN code within your phone,
instead store PIN in a location that is accessible without using phone.
Set up your phone for the first time
The first time you power on the phone, you should set the following
options:
• Scroll up or down to select the phone's language, then touch
• Select an enabled Wi-Fi, then touch NEXT, otherwise touch SKIP.
• Set up date and time if needed, then touch NEXT.
Place the microSD card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To remove the
microSD card, press and slide it out.
• Enter the name to allow the phone to personalize some
applications, then touch NEXT.
• Set up the screen lock by touching SET SCREEN LOCK NOW
to make your phone more secure, otherwise touch SKIP.
• Set up Google Services by marking the corresponding checkboxes,
touch MORE to learn more about Google Services, then touch
NEXT.
Even if no SIM card is installed, your phone will still power on and
you will be able to connect to a Wi-Fi network and use some of the
phone's features.
1.3.1
1.2.3
To access an application, touch it with your finger.
Power off your phone
Hold down the Power key from the Home screen until the phone
options appear, select Power off.
1.3
Home screen
You can move all of the items (applications, shortcuts, folders and
widgets) you use most frequently to your Home screen for quick
access. Touch the Home key to switch to the Home screen.
Status bar
• Status/Notification indicators
• Touch and drag down to open
the notification panel.
Search bar
• Touch  to enter text search screen.
• Touch  to enter voice search screen.
Touch an icon to open an application,
folder, etc.
Favorite tray applications
• Touch to enter the application.
• Touch and hold to move or
change applications.
Touch to enter application list.
The Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view.
Using the touchscreen
Touch
Touch and Hold
Touch and hold the item to enter the available options.
Drag
Place and hold your finger on the screen to drag an object to
another location.
Slide/Swipe
Slide the screen up and down to scroll through the applications,
images, web pages, etc.
Flick
Similar to swiping, but flicking is faster.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better view.
1.3.2
Status bar
From the status bar, you can view both phone status (to the right
side) and notification information (to the left side).
Status icons
2G connected
New Gmail message
Missed call
2G in use
Speakerphone is on
New Email message
Call forwarding is on
4G connected
Roaming
New text or multimedia
message
Connected to VPN
4G in use
Headset connected
Radio is on
4G LTE connected
No SIM card installed
Problem with SMS or
MMS delivery
Vibrate mode
New Google Hangouts
message
Uploading data
4G LTE in use
Signal strength
Battery is very low
New voicemail
Download finished
Wi-Fi is on
Battery is low
Upcoming event
Select input method
Connected to a Wi-Fi
network
Battery is partially
drained
Screenshot captured
An open Wi-Fi network
is available
Airplane mode
Battery is full
Both USB tethering and
portable hotspot are on
Phone is connected via
USB cable
No signal
Battery is charging
USB tethering is on
System update available
Alarm is set
GPS is on
Portable Wi-Fi hotspot
is on
Carrier data use
threshold approaching
or exceeded
More notifications are
hidden
Wi-Fi Calling
Bluetooth is on
10
Notification icons
Connected to a
Bluetooth device
11
Touch and drag down the Status bar to open the Quick setting panel
or Notification panel. Touch and drag up to close it. When there are
notifications, you can touch them to access notifications directly.
1.3.3
Notification panel
1.3.4
When there are notifications, touch and drag down the Status bar
to open the Notification panel to read more detailed information.
Touch to switch to the quick setting panel.
Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.
Customize quick launch icons on lock
screen
The phone has quick accesses to five apps from lock screen by
default: New message, New email, Selfie, Calculator, Add
note. You can customize your lock screen by creating quick launch
icons, which can directly bring you into a specific function or app.
Touch to clear all event–based
notifications (other ongoing
notifications will remain).
Quick setting panel
Touch and drag down the Notification panel or touch
to open
the Quick setting panel.You can enable or disable functions or change
modes by touching the icons.
To enable quick launch function on lock screen:
1. Touch Settings\Lock screen.
Touch to enter user screen.
2. Make sure the Screen Lock under Screen security is not
set to None.
3. In the Func menu, toggle the switch
Touch to access Settings, where you can
set more items.
to turn on Func function.
To customize quick launch icons on lock screen:
1. Touch Settings\Lock screen.
2. Then touch Func.
12
13
3. A list of 12 shortcuts allows you to choose from. Five of them are
preset in phone, you can manually select the shortcuts you want to
show on lock screen and change orders by dragging and dropping
the icon on the bar.
1.3.5
Personalize your Home screen
Add
You can touch and hold a folder, an application, or a widget to activate
the Move mode and drag the item to any Home screen you prefer.
Reposition
Touch and hold the item to be repositioned to activate the Move
mode, drag the item to the desired position and then release. You
can move items both on the Home screen and the Favorite tray. Hold
the icon on the left or right edge of the screen to drag the item to
another Home screen.
Remove
Touch and hold the item to be removed to activate the Move mode,
drag the item up to the top of the
icon, and release after the
item turns red.
Create folders
To use quick launch icons on lock screen:
1. Press the Power key to light the screen.
2. Double tap the desired quick launch icon to explore the function
or app.
To improve the organisation of items (shortcuts or applications) on
the Home screen, you can add them to a folder by stacking one item
on top of another. To rename a folder, open it and touch the folder’s
title bar to input the new name.
Wallpaper customisation
Touch Settings on the applications screen then touch Display\
Wallpaper to customize wallpaper.
1.3.6
Volume adjustment
You can set the ringer, media and phone ringtone volumes to your
preference by pressing the Volume up/down key, or touching
Settings\Sound & notification\Media volume to set the volume.
14
15
2
2.1
Text input����������������������
Using Onscreen Keyboard
Onscreen Keyboard settings
Touch Settings\Language & input, touch the keyboard you want
to set up and a series of settings will become available for your
selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. You can adjust it by changing the settings (Touch
Settings\Display\When device is rotated\Rotate screen
contents).
2.1.1
Phone call�����������������
3.1
Placing a call
You can easily place a call using Call. Touch the Application tab from
the Home screen and select Call.
Touch to call
the previewed
number.
Slide to access
the RECENTS and
Keyboard
CONTACTS.
Touch to enter
text or numbers.
Touch to hide/
display keyboard.
Display the
suggested
number(s).
Touch to switch
"abc/Abc" mode;
Touch & hold to
switch "abc/ABC"
mode.
Touch to switch
Touch & hold to
between symbol
select symbols.
and numeric
keyboard. Touch to input comma; touch
& hold to show input options.
2.2
Touch to send
message to
the previewed
number.
Touch and
hold to access
voicemail.
Text editing
You can edit the text you have entered.
• Touch and hold or double-tap within the text you would like
to edit.
• Drag the tabs to change the highlighted selection.
• The following options will show: Select all
and Paste
• Touch the
16
, Cut
icon to go back without any action.
, Copy
Enter the desired number from the keyboard directly and touch
to place the call or select a contact from CONTACTS or
RECENTS by sliding or touching tabs, then choose your target
contact to make the call.
The number you entered can be saved to Contacts by touching
and then touching Create new contact.
17
If you make a mistake, you can delete the incorrect digits by
touching
To hang up a call, touch
3.2
Answering or rejecting a call
Contacts�������������������
4.1
Adding a contact
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web
or on your phone.
Touch
on the Home screen, then touch the
contacts list to create a new contact.
4.2
icon in the
Importing, exporting and sharing
contacts
From the Contacts screen, touch the icon to open the options
menu, touch Import/Export, then select Import from SIM card,
Export to SIM card, Import from phone storage, Export to
phone storage or Share visible contacts.
When you receive a call:
• Slide the
icon to the right to answer;
• Slide the
icon to the left to reject;
• Slide the
message.
icon upwards to reject the call by sending a preset
To mute the ringtone volume of an incoming call, press the Volume
up/down key or turn the phone over (when the Settings\
Gestures\Turn over to mute option is activated).
3.3
Consulting your call memory
You can access your call history by touching RECENTS tab from
the Call screen to view full call history.
To import/export a single contact from/to your SIM card, select
the contact you want to import/export, and touch the / icon
to confirm.
To import/export all contacts from/to your SIM card, touch the
icon and then the / icon to confirm.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch the icon and Share
from the contact details screen, and then select the application to
perform this action.
4.3
Synchronising contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.
18
19
5
Messaging�����������������
You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch the Application tab from the Home
screen, then select Messaging.
To check messages stored in your SIM card, touch the
icon from the Messaging screen, then touch Settings\
Manage SIM messages.
5.1
Write message
On the message list screen, touch the new message icon
text/multimedia messages.
to write
An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or Subject or email
addresses added.
Email�������������������������
Besides your Gmail account, you can also set-up external POP3 or
IMAP email accounts in your phone.
To access this feature, touch the Application tab from the Home
screen, then select Email.
An email setup wizard will guide you through the steps to set up
an email account.
• Enter the email address.
• Touch to view the whole message thread.
• Touch & hold to activate delete mode.
• Touch NEXT. If the account you entered is not provided by
your service provider in the phone, you will be prompted to go
to the email account settings screen to enter settings manually.
Alternatively, you can touch MANUAL SETUP to directly enter
the incoming and outgoing settings for the email account you are
setting up.
• Enter the account name and display name in outgoing emails.
• To add another email account, you can touch the
Settings. Touch Add account to create.
Touch to create a new message.
To create and send emails
• Touch the
Sending a text message
Enter the mobile phone number of the recipient in the To bar or
touch
to add recipients and touch the Send message bar to
enter the text of the message. Touch the
icon to insert emotions
or icons. When finished, touch
to send the text message.
An SMS of more than 160 characters will be charged as
several SMS. Specific letters (accent) will also increase the
size of the SMS. This may cause multiple SMS to be sent to
your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides, and sounds to other compatible phones and email addresses.
20
icon and
icon from the Inbox screen.
• Enter recipient(s) email address (es) in the To field.
• If necessary, touch the
icon beside To field to add Cc/Bcc to
add a copy or a blind carbon copy to the message.
• Enter the subject and the content of the message.
• Touch
to add an attachment.
• Finally, touch
to send.
• If you do not want to send the mail right away, you can touch the
icon and Save draft keys or touch the Back key to save a copy.
21
7
Getting connected�������
To connect to the Internet with this phone, you can use GPRS/
EDGE/3G/4G networks or Wi-Fi, whichever is most convenient.
7.1
Connecting to the Internet
7.1.1
GPRS/EDGE/3G/4G
The first time you turn on your phone with your SIM card inserted,
it will automatically configure your network service: GPRS, EDGE,
3G or 4G.
To check the network connection you are using, touch Settings\
More...\Mobile networks, and touch Access Point Names or
Network operators.
7.1.2
Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is
within range of a wireless network. Wi-Fi can be used on your phone
even without a SIM card inserted.
7.2
Use the MetroWEB® browser to access the Internet and navigate
the web.
To access the MetroWEB® browser, touch
then touch
• Touch the switch
to turn on/off Wi-Fi.
from Home screen,
To go to a web page
Touch the URL box at the top of MetroWEB® browser and enter
your preferred web address, and then confirm.
7.3
Connecting to a computer
With the USB cable, you can transfer media files and other files
between your internal storage and the computer.
To connect your phone to the computer:
• Use the USB cable that came with your phone to connect
the phone to a USB port on your computer. You will receive a
notification that the USB is connected.
• If you use MTP or PTP, your phone will be automatically connected.
Before using MTP, make sure that the driver (Windows
Media Player 11 or higher version) has been installed.
To turn Wi-Fi on and connect to a wireless network
• Touch Settings\Wi-Fi.
MetroWEB®..�����������������������������
To locate data you have transferred or downloaded in your
internal storage:
• The detailed information of detected Wi-Fi networks is displayed in
the Wi-Fi networks section.
• Touch
• Touch a Wi-Fi network to connect. If the network you selected is
secured, you are required to enter a password or other credentials
(you can contact the network operator for details). When finished,
touch CONNECT.
All data you have downloaded is stored in the File Manager. Here
you can view media files (videos, photos, music and others), rename
files, install applications into your phone, etc.
7.1.3
Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls and messages
over a Wi-Fi connection.
Important! You must have an E911 address registered with your
account in order to use Wi-Fi Calling. Log into your account at
metropcs.com and go to your profile to register your address. You can
also register an E911 address via the myMetro® app.
to open the applications list.
• Touch File Manager.
7.4
Sharing your phone's mobile data
connection
You can share your phone's mobile data connection with a single
computer via USB cable (USB tethering) or with up to eight devices
at once by turning your phone into a portable Wi-Fi hotspot.
To turn on USB tethering or Portable Wi-Fi hotspot
• Touch Settings\More...\Tethering & portable hotspot.
22
23
• Touch the switch
of USB tethering or Portable Wi-Fi
hotspot to activate this function.
hese functions may incur additional network charges
from your network operator. Extra fees may also be
charged in roaming areas.
Google Maps™����������
8.1
Get My Location
8.1.1
Choose a data source to identify My
Location
Touch Settings\Location and then touch the switch
turn on.
To move the map, drag it with your finger.
To zoom in and out of a map, pinch or spread your fingers, or you can
also zoom in by double-tapping a location on screen.
8.2
Search for a location
While viewing a map, touch Google at the top search box to activate
the search function.
In the search box, enter an address, a city or a local business.
Touch
and in a while your search results will appear on the map
as red dots. You can touch one to show a label.
Touch to enter the search place.
to
There are 3 modes to choose from to determine the location: High
accuracy, Battery saving and Device only.
8.1.2
Touch
Touch the
Open Google Maps and view My Location
Touch to show more information
from the Home screen, then touch Maps.
icon on the map to view My Location.
The map will then centre on a blue dot surrounded by a blue circle.
Your actual position is within the blue circle.
8.3
Get driving, public transport or
walking directions
8.3.1
Get suggested routes for your trip
Touch the icon
24
from the Maps screen.
25
• Touch the enter bar to edit your start point by one of the following
methods: entering an address or using My Location.
• Do likewise for your end point.
• To reverse directions, touch the icon
• Then select a transport mode: driving by car, using public transport,
riding a bike, or walking directions.
• A couple of suggested routes will appear in a list. Touch any routes
to view their respective detailed directions.
• Touch the
icon for route options to avoid motorways and tolls
when choosing to drive by car or for editing the departure and
arrival time when using public transport.
8.4
Google Play Store™(1)
Google Play Store is an online software store, where you can
download and install applications and games to your Android
Powered Phone.
To open Google Play Store:
• Touch
from the Home screen, then touch Play Store.
• The first time you access Google Play Store, a screen with terms of
service pops up for your attention.
Touch the Menu key then touch Help to enter the Google Play
Store help page for more information on this function.
Share a location
• Long press a location on a map.
• Touch the information at the bottom then touch the icon
share the location.
to
9.1
Locate the item you want to
download and install
The Google Play Store home page provides several ways to find
applications. It showcases applications and games in categorized
listings.
Touch the
icon at the top left corner and My Apps to see all
your downloads.
(1)
26
Depending on your country and operator.
27

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