TCL Communication B011 Mobile phone with CDMA 800/1900, LTE Band 25, 26, 41, 802.11b/g/n, Bluetooth. User Manual
TCL Communication Ltd. Mobile phone with CDMA 800/1900, LTE Band 25, 26, 41, 802.11b/g/n, Bluetooth.
User Manual
User Guide
[UG template version 15a]
[Boost_Alcatel_ONETOUCH Elevate_5017B_UG_EN_20150521_Draft3]
TOC i
Table of Contents
Introduction.................................................................................................................................................... 1
About the User Guide............................................................................................................................ 1
How to Use This Guide [Prepaid Only] ................................................................................................. 1
Header and Toolbar Areas ............................................................................................................ 1
Search This Guide ........................................................................................................................ 1
Topic Area ..................................................................................................................................... 2
Contents and Index Area .............................................................................................................. 2
Resizing Areas .............................................................................................................................. 2
Access Instructions on Phone ............................................................................................................... 2
Launch the Guide .......................................................................................................................... 2
Launch the Guide from the Notifications Window ......................................................................... 2
Hide Status Bar Indicators ............................................................................................................ 2
Using the Phone Guide ................................................................................................................. 2
Check Basic Operations ............................................................................................................... 2
Screen Use for First-Time Users .................................................................................................. 2
Get Started .................................................................................................................................................... 3
Parts and Functions .............................................................................................................................. 3
SIM Card ............................................................................................................................................... 5
Handling a SIM Card ..................................................................................................................... 5
Insert SIM Card ............................................................................................................................. 5
Remove SIM Card ........................................................................................................................ 7
SD Card ................................................................................................................................................ 9
Insert SD Card .............................................................................................................................. 9
Unmount the SD Card ................................................................................................................. 11
Remove SD Card ........................................................................................................................ 11
Format SD Card .......................................................................................................................... 12
Battery Use ......................................................................................................................................... 13
Insert the battery ......................................................................................................................... 13
Remove the battery ..................................................................................................................... 13
Charge the Battery ...................................................................................................................... 14
Turn Your Phone On and Off .............................................................................................................. 15
Use the Touchscreen .......................................................................................................................... 16
TOC ii
Activation and Service ........................................................................................................................ 17
Complete the Setup Screens .............................................................................................................. 18
Basic Operations ......................................................................................................................................... 22
Basics .................................................................................................................................................. 22
Home Screen and Applications (Apps) List ................................................................................ 22
Select Options and Navigate Screens ........................................................................................ 22
Recent Applications .................................................................................................................... 22
Phone Settings Menu .................................................................................................................. 22
Portrait and Landscape Screen Orientation ................................................................................ 22
Capture Screenshots .................................................................................................................. 23
Applications ......................................................................................................................................... 23
Launch Applications .................................................................................................................... 24
Silent Mode/Airplane Mode ................................................................................................................. 25
Silent Mode ................................................................................................................................. 25
Vibrate Mode ............................................................................................................................... 26
Airplane Mode ............................................................................................................................. 26
Enter Text [Prepaid Only] .................................................................................................................... 26
Touchscreen Keyboards [Prepaid Only] ..................................................................................... 27
Swype [Sprint or Prepaid Only] ................................................................................................... 28
Android Keyboard [Prepaid Only] ............................................................................................... 29
Google Voice Typing [Prepaid Only] ........................................................................................... 30
Tips for Editing Text [Prepaid Only] ............................................................................................ 31
Google Account ................................................................................................................................... 32
Create a Google Account ............................................................................................................ 32
Sign In to Your Google Account.................................................................................................. 33
Google Play Store ............................................................................................................................... 33
Find and Install an App ............................................................................................................... 34
Request a Refund for a Paid App ............................................................................................... 35
Update an App ............................................................................................................................ 35
Uninstall an App .......................................................................................................................... 36
Get Help with Google Play .......................................................................................................... 36
Lock and Unlock Your Screen ............................................................................................................ 36
Update Your Phone............................................................................................................................. 37
Update Your Phone Software ..................................................................................................... 37
Your Phone Interface .................................................................................................................................. 40
TOC iii
Home Screen Basics........................................................................................................................... 40
Home Screen Layout .................................................................................................................. 40
Extended Home Screens ............................................................................................................ 41
Status Bar ........................................................................................................................................... 42
Notifications Window ........................................................................................................................... 43
Customize the Home Screen .............................................................................................................. 44
Change the Wallpaper ................................................................................................................ 44
Add Shortcuts to the Home Screen ............................................................................................ 45
Add Widgets to the Home Screen .............................................................................................. 45
Add Folders to the Home Screen................................................................................................ 45
Phone App................................................................................................................................................... 47
Place and Answer Calls ...................................................................................................................... 47
Call Using the Phone Dialer ........................................................................................................ 47
Answer Phone Calls .................................................................................................................... 49
In-Call Screen Layout and Operations ........................................................................................ 51
Place Calls from Contacts/Call Logs ................................................................................................... 52
Place a Call from Contacts ......................................................................................................... 53
Call from Call Logs ...................................................................................................................... 53
Optional Services ................................................................................................................................ 53
Voicemail Setup [Prepaid Only] .................................................................................................. 54
Listen to Multiple Voicemail Messages [Prepaid Only] ............................................................... 55
Caller ID Blocking [Prepaid Only] ............................................................................................... 56
Call Waiting [Prepaid Only] ......................................................................................................... 56
Conference Calling [Prepaid Only] ............................................................................................. 56
Call Forwarding [Prepaid Only] ................................................................................................... 58
Call Settings ........................................................................................................................................ 58
Contacts .............................................................................................................................................. 60
Add a Contact ............................................................................................................................. 60
Check Contacts ........................................................................................................................... 62
Contacts Screen Layout .............................................................................................................. 63
Edit a Contact.............................................................................................................................. 64
Delete a Contact ......................................................................................................................... 64
Import Contacts from an SD Card or Storage ..................................................................................... 65
Back Up Contacts to an SD Card ....................................................................................................... 65
Messaging and Internet ............................................................................................................................... 67
TOC iv
Text and Multimedia Messaging ......................................................................................................... 67
Send a Text Message ................................................................................................................. 67
Send a Multimedia Message (MMS) ........................................................................................... 68
Save and Resume a Draft Message ........................................................................................... 71
New Messages Notification ......................................................................................................... 71
Manage Message Conversations ............................................................................................... 72
Text and MMS Options ............................................................................................................... 73
Create and Send Gmail ...................................................................................................................... 75
Create and Send a Gmail Message ............................................................................................ 76
Check Received Gmail Messages ...................................................................................................... 76
Open New Gmail Messages ....................................................................................................... 76
Open Gmail Messages ............................................................................................................... 77
Manage Gmail Messages ................................................................................................................... 77
Use Gmail Labels ........................................................................................................................ 77
Delete Gmail Threads ................................................................................................................. 77
Search Gmail Messages ............................................................................................................. 78
Report Spam or Phishing Gmail ................................................................................................. 78
Add another Google (Gmail) Account ......................................................................................... 78
Switching between Gmail Accounts ............................................................................................ 78
Email ................................................................................................................................................... 79
Set Up an Email Account ............................................................................................................ 79
Add an Email Account ................................................................................................................. 79
Compose and Send Email .......................................................................................................... 80
Open New Email Messages........................................................................................................ 80
Open Email Messages ................................................................................................................ 81
Delete an Email Account ............................................................................................................. 81
Chrome Browser ................................................................................................................................. 82
Camera and Video ...................................................................................................................................... 83
Take Pictures and Record Videos ...................................................................................................... 83
Take a Picture ............................................................................................................................. 83
Viewfinder Screen ....................................................................................................................... 84
Record Videos ............................................................................................................................ 84
View Pictures and Videos Using Gallery............................................................................................. 84
Edit Pictures ........................................................................................................................................ 85
Share Pictures and Videos ................................................................................................................. 86
TOC v
Send Pictures or Videos by Email .............................................................................................. 86
Send a Picture or Video by Multimedia Message ....................................................................... 87
Send Pictures or Videos Using Bluetooth ................................................................................... 87
Camera Settings ................................................................................................................................. 88
Switch Cameras .......................................................................................................................... 88
Set Camera Functions ................................................................................................................ 88
Scan Barcodes ............................................................................................................................ 89
Useful Apps and Features........................................................................................................................... 90
Navigation ........................................................................................................................................... 90
Google Maps ............................................................................................................................... 90
Hangouts ............................................................................................................................................. 91
Google Search .................................................................................................................................... 92
Use Google Search ..................................................................................................................... 92
Use Google Voice Search ........................................................................................................... 92
Calculator ............................................................................................................................................ 92
Calendar .............................................................................................................................................. 92
Add an Event to the Calendar ..................................................................................................... 93
View Calendar Events ................................................................................................................. 94
Sync Calendars ........................................................................................................................... 94
Time .................................................................................................................................................... 94
Set Alarms................................................................................................................................... 95
Additional Clock Features ........................................................................................................... 95
YouTube .............................................................................................................................................. 96
View YouTube Videos ................................................................................................................. 96
Post a Video to YouTube ............................................................................................................ 96
Google Play Music App ....................................................................................................................... 97
Play Music with Google Play Music ............................................................................................ 97
Google Play Music Screen Layout .............................................................................................. 97
Create Playlists in Google Play Music ........................................................................................ 98
Notes ................................................................................................................................................... 98
Connectivity ............................................................................................................................................... 100
Wi-Fi .................................................................................................................................................. 101
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 101
Wi-Fi Settings ............................................................................................................................ 102
Disconnect Wi-Fi ....................................................................................................................... 102
TOC vi
Wi-Fi Direct ............................................................................................................................... 103
Bluetooth ........................................................................................................................................... 103
Bluetooth Information ................................................................................................................ 104
Enable the Bluetooth Feature ................................................................................................... 104
Pair Bluetooth Devices .............................................................................................................. 104
Connect to a Paired Bluetooth Device ...................................................................................... 105
Send Information Using Bluetooth ............................................................................................ 106
Receive Data via Bluetooth ....................................................................................................... 106
Settings ..................................................................................................................................................... 108
Basic Settings ................................................................................................................................... 108
Wi-Fi Settings Menu .......................................................................................................................... 109
Bluetooth Settings ............................................................................................................................. 111
Data Usage Settings ......................................................................................................................... 112
More Settings .................................................................................................................................... 113
Default Messaging App Settings ....................................................................................................... 113
Sound & notification Settings ............................................................................................................ 114
Display Settings ................................................................................................................................ 115
Storage Settings ................................................................................................................................ 116
Battery Settings ................................................................................................................................. 116
Apps Settings .................................................................................................................................... 117
Location Settings ............................................................................................................................... 117
Security Settings ............................................................................................................................... 118
Screen Lock .............................................................................................................................. 119
Disable the Screen Lock ........................................................................................................... 120
Language & Input Settings ................................................................................................................ 120
Backup and Reset ............................................................................................................................. 121
Accounts ........................................................................................................................................... 123
Date & Time Settings ........................................................................................................................ 123
Accessibility Settings......................................................................................................................... 124
Printing .............................................................................................................................................. 125
Activate this Device ........................................................................................................................... 125
System updates ................................................................................................................................ 126
About Phone ..................................................................................................................................... 126
Copyright Information [Prepaid Only] ................................................................................................ 127
For Assistance .......................................................................................................................................... 128
TOC vii
Troubleshooting ................................................................................................................................ 128
Specifications .................................................................................................................................... 129
Boost Mobile Account Information and Help ..................................................................................... 130
Manage Your Account .............................................................................................................. 130
Re-Boost ................................................................................................................................... 131
Regulatory Information .............................................................................................................................. 132
Specific Absorption Rates (SAR) for Wireless Phones ..................................................................... 132
FCC Radio Frequency Emission ....................................................................................................... 132
Using Your Phone with a Hearing Aid Device .................................................................................. 133
Warning Statements.......................................................................................................................... 134
Index .......................................................................................................................................................... 135
Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new ALCATEL ONETOUCH Elevate. The following topics explain how
best to use this guide to get the most out of your phone.
Before Using Your Phone
Read "XXXXX" and "XXXXX" thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
How to Use This Guide [Prepaid Only]
[This topic and subtopics are part of the HTML guide conversion. They are not part of the OEM UG
development process. Please ignore.]
You can easily navigate this user guide, which is displayed in a browser window that is divided into three
areas.
These topics will teach you how to navigate the guide and use the features for each area.
Header and Toolbar Areas
[content from Flare project]
Search This Guide
[content from Flare project]
Introduction 2
Topic Area
[content from Flare project]
Contents and Index Area
[content from Flare project]
Resizing Areas
[content from Flare project]
Access Instructions on Phone
[content per instructions of each carrier]
These topics will help you find help on your new phone and will introduce the basics of using your phone's
touchscreen if you are a new user.
Launch the Guide
[customize content]
Launch the Guide from the Notifications Window
[customize content]
Hide Status Bar Indicators
[customize content]
Using the Phone Guide
[customize content]
Check Basic Operations
[customize content]
Screen Use for First-Time Users
[customize content]
Get Started 3
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Part
Description
Ambient Light and Proximity
Sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks
the keypad to prevent accidental key presses.
Receiver
Ambient Light and Proximity Sensor
Self Camera Lens
Back key
Home key
Recent apps key
key
Volume
keys
Power/lock key
Touch screen
Camera
Flash
3.5 mm Headset Jack
Charger/Accessory
Jack key
Speaker
Get Started 4
Part
Description
Self Camera Lens
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Receiver
Let you hear the caller and automated prompts.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-
tap access to all of your features and applications.
Back key
Let you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
Home key
Returns you to the Home screen.
Recent Apps key
Displays a list of recently used applications.
Power/Lock Key
Let you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
Speaker
Let you hear the different ringtones and sounds. The speaker also lets
you hear the caller’s voice in speakerphone mode.
Charger/Accessory Jack
Allows you to connect the phone charger or the USB cable (included).
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Volume keys
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Camera
Let you take pictures and videos.
3.5 mm Headset Jack
Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 5
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card
reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● SIM card is the property of the company.
● SIM card is replaceable (at cost) in case of loss/damage.
● Return SIM card to the company when cancelling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
Get Started 6
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card into the slot.
Get Started 7
Insert gently with gold IC chip facing downward.
Note: Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM card types such as
mini and nano cards, as they may cause damage to your phone.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Remove SIM Card
Follow these instructions to remove a SIM card. Remember to power off your phone before removing a
SIM card.
Get Started 8
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card out of the slot.
Get Started 9
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage.
It is recommended that you keep a separate copy of important data. The company is not responsible
for damages from data that is lost or changed.
Reading/Writing Data: Never power off while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD Card.
Handling SD Card: Use/store SD Cards away from the reach of infants. Otherwise it may cause
choking if swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the battery cover.
2. Remove the battery.
Get Started 10
3. Push SD card into the slot.
Insert gently with gold IC chip facing downward.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
Get Started 11
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap Unmount SD Card > OK.
The menu option name changes from Unmount SD Card to Mount SD Card.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
1. Remove the battery cover.
2. Remove the battery.
Get Started 12
3. Push SD card out of the slot.
Format SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap Unmount SD Card > OK.
4. Tap Format SD Card.
5. Tap Format SD Card again.
6. Tap Erase everything to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Get Started 13
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings
may become lost or changed, or battery may become unusable. Charge once every six months
before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Insert the battery
Follow below steps to insert the battery. Remove the battery cover before inserting the battery.
Remove the battery
Follow below steps to remove the battery.
Get Started 14
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Charge Using the AC Adapter
1. Plug the USB connector into the charger/accessory jack on the right bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
The indicator light becomes red when charging starts. The light turns green when the battery is
fully charged. Fully charging a battery may take up to three hours.
4. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone
and the AC adapter.
Get Started 15
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the micro USB cord into the charger/accessory jack on the right bottom of
your phone.
2. Insert the large end of the micro USB cord into an external USB port on your computer.
3. After charging, remove the micro USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock Key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn on the phone, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock Key to open the phone options menu.
2. Touch Power off to turn the phone off.
Get Started 16
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Get Started 17
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Portrait and Landscape Screen Orientation for more details.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change.
From home, tap Apps > Settings > Display > When device is rotated.
Tip: You can also access the screen rotation setting from the notifications window. Pull down the status
bar and tap Auto-rotate/Portrait to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s
serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Mobile Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate and click Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
Get Started 18
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the bottom panel of
the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to
activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to
turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn
on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■ From home, tap Apps > Settings > Activate this device.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. From the Welcome screen, select a language (if prompted) and tap to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Get Started 19
Select WLAN – If prompted, follow the prompts to sign in to an available WLAN network.
For secured WLAN networks, you will need to enter a password. See Wi-Fi for more details.
If you don’t want to set WLAN, tap SKIP > SKIP ANYWAY to next step.
Name – Enter your name to personalize some apps, or touch NEXT to skip to next screen.
Get Started 20
Protect your phone – Tap SET SCREEN LOCK NOW to choose screen lock pattern, or
tap SKIP > SKIP ANYWAY to next screen.
Google services – Mark the check box to improve location services or improve Android
experience.
Get Started 21
Tap NEXT. Your setup is now complete.
Your phone is now set up for use. If you skipped any part of the setup, you can access additional
options through the Apps screen or through Settings.
Basic Operations 22
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the recent apps key.
■ Tap Recent Apps to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Drag the status bar down and tap Settings .
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for
landscape orientation.
Basic Operations 23
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change.
From home, tap Apps > Settings > Display > When device is rotated.
Tip: You can also access the screen rotation setting from the notifications window. Pull down the status
bar and tap Auto-rotate/Portrait to select or deselect the option.
Capture Screenshots
You can use your phone’s power and volume keys to capture screenshots.
■ Press and hold the Power/lock Key and Volume Down Key at the same time to capture a
screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Basic Operations 24
Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps .
The apps list opens.
2. Tap an app icon to launch the corresponding application.
Basic Operations 25
The application opens.
Silent Mode/Airplane Mode
The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings.
Silent Mode
Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid
disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent
mode.
To set silent mode:
1. Press and hold the Power/Lock Key to display the device options menu.
2. Tap .
Your phone is now in silent mode.
To restore sound settings:
1. Press and hold the power key to display the device options menu.
2. Tap .
Basic Operations 26
Your phone’s sound settings are now restored.
Vibrate Mode
Vibrate mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid
disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent
mode.
To set vibrate mode:
1. Press and hold the power key to display the device options menu.
2. Tap .
Your phone is now in vibration mode.
To restore vibrate settings:
1. Press and hold the power key to display the device options menu.
2. Tap .
Your phone’s vibrate settings are now restored.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that don’t require a signal or data.
To turn on airplane mode:
1. Press and hold the power key to display the device options menu.
2. Tap Airplane mode.
Your phone is now in airplane mode. You will see the airplane mode icon in the status bar.
To turn off airplane mode:
1. Press and hold the power key to display the device options menu.
2. Tap Airplane mode.
Your phone’s wireless connection features are now restored.
Enter Text [Prepaid Only]
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
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Touchscreen Keyboards [Prepaid Only]
Your phone offers you a choice of Swype touchscreen keyboards for entering text. The keyboard appear
automatically onscreen when you tap a text entry field, and they can be used in either portrait or
landscape mode. You can also use the Google Voice typing option to enter text using your voice (see
Google Voice Typing for details).
The methods available include:
● Swype lets you enter letters and words in one continuous motion by swiping your finger across
the letters. See Swype for details.
● Android keyboard lets you use a traditional QWERTY setup to enter text. Additional options
expand your ability to enter text faster and more accurately. See Android Keyboard for details.
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Note: Keyboard layouts and options may change depending on where you’re using them. For example, if
you’re entering text to do a Web search, a search icon may be available instead of an enter key.
Swype [Sprint or Prepaid Only]
The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one continuous
motion. When you lift your finger after the last letter of a word, a space is automatically added.
Assigning Swype for Text Entry
Swype is typically the default entry type.
■ From home, tap Apps > Settings > Language & input > Current keyboard > Swype.
Using Swype
Swype lets you enter a word with one continuous motion: just drag your finger over the letters in the word.
■ Place your finger on the key with the first letter of the word and drag your finger to each
subsequent letter without lifting your finger off the screen.
■ Continue until you have finished the word. Lift your finger after the last letter.
■ If Swype cannot clearly determine your word, the word choice window opens. Select an
alternative word from the list.
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For more information about using Swype and its additional capabilities, including using voice entry and
personalizing your Swype dictionary, touch and hold from the Swype keyboard display. You can also
visit swype.com for more information.
Android Keyboard [Prepaid Only]
The Android keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like
on a computer), along with enhancements and options that allow you to enter text faster and more
accurately, such as continuous key input, personalized usage dictionaries, and more.
Assigning Android Keyboard for Text Entry
■ From home, tap Apps > Settings > Language & input > Current keyboard > Android
Keyboard (AOSP).
Using Android Keyboard
Below illustration clearly describe how to use Android Keyboard.
Touch to enter numbers.
Touch to enter text.
Touch and hold to enter multiple
choices.
Touch to switch
"abc/Abc/ABC" input mode.
Touch and hold for Swype
settings and additional
information.
Touch to enter numbers, symbols, etc.
Touch to change from numbers
input to text input.
Touch to enter Google voice
typing.
Touch to add attachment.
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Google Voice Typing [Prepaid Only]
Google Voice typing uses Google voice recognition to convert speech to text.
● Touch from the Search bar to display a dialog screen.
● Speak the word/phrase you want to search for. A list of search results will display for you to select
from.
Touch to enter numbers.
Touch to enter text.
Touch to enter Google voice
typing.
Touch to switch
"abc/Abc/ABC" input mode.
Touch to enter numbers,
symbols, etc.
Touch to change from numbers
input to text input.
Touch to add attachment.
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Tips for Editing Text [Prepaid Only]
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
You can edit the text you have entered.
1. Touch and hold or double-tap within the text you would like to edit.
2. Drag the tabs to change the highlighted selection.
3. The following options will appear: Select all , Cut , Copy and Paste .
You can also insert new text.
1. Touch where you want to type, or touch and hold a blank space, the cursor will blink and the tabs
will show. Drag the tab to move the cursor.
2. If you have selected any text, touch the tab to show PASTE icon which allows you to paste any
text you have previously copied.
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Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create an account now.
3. Follow the onscreen prompts to create your free account.
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4. Look for an email from Google in the email box you provided, and respond to the email to confirm
and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google and then tap Or create a new account.
3. Enter your First name and Last name, and then tap NEXT.
4. Enter a desired Username, and then tap NEXT.
5. When prompted, enter and reenter a password and then tap NEXT.
6. Create a phone number and then tap NEXT, or tap REMIND ME LATER.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
7. On the Privacy and Terms screen, tap AGREE to continue.
8. You can see your Google Account is ready to go, tap NEXT.
9. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap NEXT.
10. Set up your payment information or tap Remind me later, and then tap Next.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. From home, tap Apps > Settings > Add account.
2. Tap Google, and then enter your Gmail address and tap NEXT.
3. Enter your Gmail password, and then tap NEXT.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
Basic Operations 34
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). The company is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses,
etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will
appear. Tap Accept to continue.
3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand),
find an item you're interested in, and tap the name.
Browse through featured apps. Scroll through the list of featured apps when you open
Google Play.
Search for an app. Tap on the Google Play home screen, enter the name or type of app
you’re looking for, and then tap on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap INSTALL (for free applications) or the price (for paid applications).
Note: You need a Google Wallet account to purchase items on Google Play. Set up a Google Wallet
account if you do not have one.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the conditions,
tap INSTALL (for free apps) or the price tag (for paid apps) to begin downloading and installing
the app.
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If you selected a paid application, after tapping ACCEPT > CONTINUE, you’re redirected to
the Google Wallet screen to pay for the application before it’s downloaded to your phone.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible
for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for
user or third parties.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play Store app.
Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
3. Tap the app you want to update, and then tap Update > Accept.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
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3. Tap Menu , and then mark the checkbox of Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.
The app is uninstalled and removed from your phone. .
Get Help with Google Play
The Google Play store app offers online help option if you have questions or want to know more about the
app.
1. From home, tap Apps > Play Store .
2. Tap Menu > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or
receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
Basic Operations 37
2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Screen Lock.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Updates option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google.
2. Tap account to enable the feature (checkmark).
3. If the Auto-sync option is off, tap Menu and then tap Sync now to sync your Google Account
information.
To back up stored text messages:
1. From home, tap Apps > Messaging .
2. Select the text message from the list to view the message thread.
Basic Operations 38
3. Touch and hold on a portion of the text message from the string. The Message options context
menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To back up your Google apps:
Your Google app purchases are reloaded remotely and can be re-installed after the update is applied.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the onscreen instructions.
As an added precaution, to preserve any data on your micro SD card, please unmount it from your phone
prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount SD
card.
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. From home, tap Apps > Settings > System updates.
2. Tap Update software.
Your phone automatically downloads and installs any available updates. You may be required to
power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notifications window.
1. Locate the System Update Available icon ( ) in notifications.
2. Drag the status bar down.
3. Tap to open the System Updates screen.
4. Tap Download and follow the onscreen instructions.
The downloading icon ( ) appears within the status bar to indicate the phone is downloading the
necessary files.
Basic Operations 39
5. Tap Restart and install to complete the process.
Confirm Your Current Phone Firmware
1. From home, tap Apps > Settings > About phone.
2. Locate the Baseband version read-only field.
Your Phone Interface 40
Your Phone Interface
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notifications window.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item
Description
Status bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
Notifications area
The notification area of the status bar (on the left) displays notifications for
incoming messages, missed calls, application updates, and more.
Your Phone Interface 41
Item
Description
Status area
The status area of the status bar (on the right) displays phone and service
status information such as signal strength, battery status, Wi-Fi and data
connectivity, ringer status, and time.
Widget
Widgets are self-contained onscreen apps that reside on your phone’s home
screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and
remove these shortcuts as you wish.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Applications (Apps)
list key
Tap to open the applications (apps) list. The apps list key is a primary
shortcut available from all home screens.
Recent Apps key
Tap to display a list of recently used applications.
Home key
Tap to display the main home screen.
Back key
Tap to return to the previous screen.
Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make
it back to the main home screen. The small circles above the primary shortcuts let you know your current
screen position.
Tip: Tap to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space
for adding icons, widgets, and more. Tap to display the main home screen and then drag across the
screen to move from the main screen to an extended screen.
There are up to 5 extended screens available in addition to the main Home screen.
● If you are not already using the maximum number of screens for your phone, you can add more
screens by touching and holding an empty space on a home screen and then tapping Page.
● While on an extended screen, tap to return to the main home screen.
Your Phone Interface 42
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notifications window or access the quick settings menu,
tap the status bar and drag it down.
Main Notification Icons
Icon
Notification
missed call
new voicemail
new email
new Gmail
new text or MMS message
new Hangout message
event
USB connection
alarm
warning
update available
update downloading
update successful
keyboard active
Your Phone Interface 43
Main Status Icons
Icon
Status
Bluetooth® active
GPS active
Wi-Fi® active
downloading
vibrate
speakerphone active
network (full signal)
network (roaming)
Sprint Spark enhanced 4G LTE data service
3G (data service)
airplane mode
sync active
battery (charging)
battery (full charge)
Notifications Window
Drag the status bar down to open the notifications window. From there, you can check notifications,
download updates, open messaging apps, use the quick settings menu, and more.
Your Phone Interface 44
Open the Notifications Window
■ Drag the status bar down. (Slide your finger down from the top of the screen.)
The notifications window opens. To check notifications, tap an item in the list.
Close the Notifications Window
■ Drag the notifications window up. (Slide your finger up from the bottom of the screen.)
– or –
■ Tap Back to close the notifications window.
Notifications Window Layout
The notifications window gives you access both to notifications and the quick settings menu.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove.
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
Home Screen menu. Menu options include Set wallpaper and the Add to home screen options
Apps and widgets, Folder, and Page.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap WALLPAPERS.
You can also access the wallpaper menu through settings. Tap Apps > Settings >
Display > Wallpaper.
2. Choose wallpaper from.
Gallery
Live Wallpapers
Photos
Wallpapers
Your Phone Interface 45
3. Select a wallpaper and then tap Set wallpaper.
The wallpaper is set.
Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop
tool to resize and position the image and then tap Done.
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Facebook® status windows, Gmail and
email accounts, and many others.
1. Touch and hold an empty space on the home screen.
The Widgets tab shows.
2. Tap WIDGETS.
3. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
4. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. Drag a shortcut and release it over another shortcut on the home screen to create folder.
2. To add more app shortcuts to the folder, drag a shortcut and drop on top of the new folder
The new shortcut is added to the folder.
Your Phone Interface 46
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. Tap a folder on the home screen to open it and then tap the folder name or Unnamed Folder.
2. Type a new name and then tap Done.
Phone App 47
Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the volume key up or down during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location.
Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap to display the dialer screen.
2. Tap the number keys on the dial pad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
Phone App 48
3. Tap to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap .
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, tap Emergency call.
2. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
Phone App 49
2. From home, tap Phone > .
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in People, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call [When unlock the phone]
1. When a call arrives, tap ANSWER or DISMISS to answer or dismiss it.
The call begins.
2. To end the call, tap .
The call ends.
Phone App 50
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
■ Press the Volume Key.
Reject a Call and Send a Text Message [When lock the phone]
You can reject an incoming call and automatically send a text message to the caller.
Phone App 51
1. When a call arrives, drag up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Choose a preset message to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
Menu > Settings > General settings > Quick Responses and edit or create the reject
messages.
In-Call Screen Layout and Operations
While you’re on a call, you will see a number of onscreen options.
Phone App 52
In-Call Screen Layout
Tap options to activate them during a call.
● : Touch to change mode to Speaker, Handset earpiece.
● : Mute the microphone during an active call. Tap again to unmute the microphone.
● : Toggle the appearance of the onscreen keypad.
● : Touch and hold to initiate a conference call (3-way call).
● : End the current call.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
Note: If Mute is activated, the speaker mode is deactivated.
Place Calls from Contacts/Call Logs
Make calls quickly using Contacts and Call Logs.
Phone App 53
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
2. Tap CONTACTS to display the Contacts list.
The contacts list appears.
3. Tap a contact.
4. Tap Call next to the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap .
The call ends.
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone to display the phone app.
2. Tap RECENTS to display the Call logs list.
The call logs list appears.
3. Tap an entry to display the call details.
4. Tap CALL BACK to place a call.
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
5. To end the call, tap .
The call ends.
Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.
Phone App 54
Voicemail Setup [Prepaid Only]
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone > > Settings > Call settings > Voicemail.
Phone App 55
2. Touch Setup to set for voicemail.
Important: Voicemail Password – It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone
who has access to your phone is able to access your voicemail messages.
Listen to Multiple Voicemail Messages [Prepaid Only]
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
[illustration]
The next or previous message will begin playing automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next
or previous message before you're finished listening to the current one.
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Caller ID Blocking [Prepaid Only]
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone > .
2. Tap .
3. Enter a phone number.
4. Tap .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.
Call Waiting [Prepaid Only]
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
■ Slide to the right. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you end the
call.
Conference Calling [Prepaid Only]
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and tap (or place a call from Log or Contacts).
Phone App 57
2. Once you have established the connection, tap , and dial the second number (or place the
call from Logs or Contacts).
3. When you’re connected to the second party, tap Merge. Your conference call is now in session.
4. To end the three-way call, tap .
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Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding [Prepaid Only]
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone > .
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number
will be forwarded to the designated phone number.
To deactivate Call Forwarding:
5. From home, tap Phone > .
6. Tap .
7. Tap .
You will hear a tone to confirm the deactivation.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.
Call Settings Options
Use the Call Settings menu to adjust the following settings:
Setting
Description
Phone App 59
Setting
Description
Phone account settings
Touch to set up SIP (Session Initiation Protocol, such as Internet
telephony for voice and video calls) account.
Emergency Call List
Touch to view emergency call list.
Voicemail
Touch to set up voicemail.
North American dialing
Replace “+” code as needed for outgoing calls.
International dialing
Touch to set international dialing.
TTY mode
TTY (Text Telephone) mode can be used by people who are deaf, have
poor hearing or speech impairments.
DTMF tones
Set the duration of DTMF tones.
IMS Account
Touch to set up IMS account.
Turn on proximity sensor
Mark the check box to turn off screen when answering a call.
Vibrating after connected
Mark the check box to vibrate when answering a call.
IP call setting
Touch to input the IP prefix.
Speed dial settings
Touch to set up speed dial.
Blacklist
Add numbers to blacklist, those numbers will be blocked when calling
your phone.
Call forwarding
Touch to activate/deactivate call forwarding.
Call waiting
Touch to activate/deactivate call waiting.
Voice privacy
Mark the check box to enable enhanced privacy mode.
Use the Call Settings Menu
1. From home, tap Phone .
The phone app opens.
2. Tap Menu > Settings > Call settings.
The call settings menu appears.
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3. Configure your options.
Tap a menu item to display its options.
Select your options and follow the prompts to set them.
Your call settings options are set.
Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or
not charged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. The
company is not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts from your phone’s Phone application. Enter details such as name, phone numbers,
email addresses, mailing addresses, and more.
1. From home, tap Phone > CONTACTS tab.
You will see the Contacts list.
You can also access contacts directly from the Contacts shortcut or the apps list. From
home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts .
2. Tap to add a contact.
The Add Contact screen appears.
3. If you have multiple account types associated with your phone, select a contact type.
Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online.
Select PHONE as the sync account if you want your contacts on your phone only; they will
not be synced with your Google Account.
4. Use the keyboard to enter as much information as you want.
[Picture]: Tap the picture icon to assign a picture to the contact.
Name
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PHONE
EMAIL
ADDRESS
SPECIAL DATES
GROUPS
Add another field: Tap ADD ANOTHER FIELD to include additional information such as IM
address, Notes, Nickname, Website, etc.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the left of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., tap Add new on the right side of the entry
field.
5. When you have finished adding information, tap .
The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone dial pad.
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1. From home, tap Phone > .
2. Enter a phone number and tap Add to contacts.
3. To add the number to an existing contact, tap the target contact you want to update. To add a
new contact, tap Create new contact.
For an existing contact, tap the contact name and select a number type for the new number.
For a new contact, enter the name and any additional information.
4. Tap OK or .
The contact is added.
Check Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Phone > CONTACTS tab.
You will see the Contacts list.
You can also access contacts directly from the Contacts shortcut or the apps list. From
home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts .
2. Tap a contact to view its details.
The contact’s detailed listing appears.
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Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.
Item
Description
Groups tab
Show contact groups.
Favorites tab
Show all contacts.
Contacts tab
Show favorite contacts.
Contact
Tap to show contact’s details.
Image
Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message,
etc.
Search
Search contacts.
Index
Browse contacts by letter.
Add new
Add a new contact.
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Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. From home, tap Contacts .
You will see the Contacts list.
You can also access contacts directly from the Contacts shortcut or the apps list. From
home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts .
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap Edit .
4. Tap any field you want to change or add. See Add a Contact.
5. Add or edit the information, and then tap .
Your changes are saved to the contact entry.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the left of the field.
Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Phone > CONTACTS tab.
You will see the Contacts list.
You can also access contacts directly from the Contacts shortcut or the apps list. From
home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts .
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap Menu > Delete.
4. Tap OK.
The contact is deleted.
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Import Contacts from an SD Card or
Storage
Import (load) contacts which have been backed up on an SD Card.
Before Importing Contacts from an SD Card
You will need to have installed an SD card with previously backed up contacts information into your
phone before you can import contacts. See SD Card for SD card information.
Import Contacts from an SD Card or Storage
1. From home, tap Contacts .
You will see the Contacts list.
2. Tap Menu > Import/export.
You will see the Import/export contacts menu.
3. Tap Import from SD storage or Import from storage.
4. Select a destination for the imported contacts.
5. Follow the onscreen instructions to complete the import.
The contacts are imported and stored in the selected account.
Back Up Contacts to an SD Card
If you are saving contacts to an account that does not automatically back them up via the Cloud, you can
manually back them up from an SD Card or Storage for re-import if needed.
Before Backing Up Contacts to an SD Card
You will need to have installed an SD card with previously backed up contacts information into your
phone before you can back up your contacts. See SD Card for SD card information.
Back Up Contacts to Your SD Card
1. From home, tap Contacts .
You will see the Contacts list.
2. Tap Menu > Import/export.
You will see the Import/export contacts menu.
3. Tap Export to SD storage.
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4. Tap to confirm the export.
5. Follow the onscreen instructions to complete the export.
The contacts are exported and saved to the installed SD card.
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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google), personal and
corporate email, text and multimedia messaging, social networking accounts, and Hangouts.
Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture
slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the “To” box. As you enter information, any matching phone
numbers from your contacts list are displayed. Tap a match to enter that number or address
directly.
Tap the icon, and then select the contacts to who you want to send the message. You
can also select contact groups as recipients. When you have selected all the message
recipients, tap .
4. Tap the “Type message” box and then start composing your message.
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Note: A counter appears above the Send button ( ) to tell you how many characters you have entered
and how many characters are left. Once you go over the 160-character limit, a new message is created
but automatically joined into one when received.
5. When done, tap to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the “To” box. As you enter information, any matching phone
numbers from your contacts list are displayed. Tap a match to enter that number or address
directly.
Tap the icon, and then select the contacts to who you want to send the message. You
can also select contact groups as recipients. When you have selected all the message
recipients, tap .
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Note: You can add a subject line by tapping Menu > Add subject.
4. Tap the “Type message” box, and then start composing your message.
5. Tap to add attachment.
6. In the Attach window, select from the following file attachments:
Pictures: Attach a stored picture from Gallery.
Capture picture Select Camera to take a picture and attach it.
Videos: Access the Gallery or File manager to select a video as an attachment.
Capture video: Access the Camcorder to record a new video for attaching.
Audio: Access a selection of audio files for attaching.
Record audio: Enter the voice message recorder to record a voice message for attaching.
Slideshow: Enter the Edit slide show screen, touch Add slide to create a new slide, and
touch a currently existing slide to edit it (see following picture).
Insert contact info: Enter a contact and send the contact’s detailed info.
Contact vCard: Select a contact from your phone, and then select which contact
information you want to attach.
Calendar event: Select the calendar event you want to attach.
7. To make changes to your attachment, tap REPLACE or REMOVE to start over.
8. Tap Send to send the MMS message.
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Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you’re composing, tap > Slideshow to add space for a new slide.
2. Tap slide 1 or Add slide to attach slides.
3. To compose your slideshow, tap Menu and do any of the following:
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Preview: Tap to preview your slide.
Add picture: Tap to select a picture from Gallery.
Capture picture: Tap to capture picture.
Add music: Tap to select a music file.
Add video: Tap to select a video. (You cannot add both a picture and a video on the same
slide.)
Capture video: Tap to capture video.
Add slide: Tap to add a new slide.
Duration (3 sec): Tap to set duration for slide.
Layout (bottom): Tap to set slide layout, you can choose Text on top or Text on bottom.
View the next or previous slide. Tap up or down.
4. When you have finished composing the multimedia message, tap DONE.
Save and Resume a Draft Message
While composing a text or multimedia message, tap Home key to automatically save your message
as a draft.
To resume composing the message:
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap the message to resume editing it.
3. When you finish editing the message, tap .
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message. To change the notification
for new text and multimedia messages, see Text and MMS Options for details.
A new message icon ( ) also appears in the notifications area of the status bar to notify you of a new
text or multimedia message.
■ To open the message, drag the status bar down to open the notifications window. Tap the new
message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.
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Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. Text or MMS conversations let you see
exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, tap the text message or conversation to open and read it.
If you have a new message notification, drag the status bar down to open the notifications
window. Tap the new message to open and read it.
To return to the Messaging screen from a conversation, tap .
Note: To view the details of a particular message, in the conversation, touch and hold the message to
open the options menu, and then tap > Message detail.
Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the
Web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
View a Multimedia Message (MMS)
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap a multimedia message or conversation to open it.
3. Tap the attachment to open it.
If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more
information, see Contacts.
If the attachment is a vCalendar file, you can choose the calendar where you want to save
the event. For information on using Calendar, see Calendar.
Note: If you are concerned about the size of your data downloads, check the multimedia message size
before you download it.
Reply to a Message
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap a conversation to open it.
3. Tap the Type message box at the bottom of the screen, enter your reply message, and then tap
.
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Note: To reply to a text message with a multimedia message, open the text message, tap Menu and
then tap Add subject, or Attach. The text message is automatically converted into a multimedia
message.
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in the
conversation.
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap a conversation.
3. Touch and hold the message that you want to lock.
4. Tap > Lock on the options menu. A lock icon is displayed at the right hand side of the message.
Delete a Conversation
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap the conversation that you want to delete.
3. Tap Menu > Delete thread.
4. When prompted to confirm, tap DELETE. Any locked messages in the thread will not be deleted
unless you select the Delete locked messages check box.
Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
If the message is locked, touch and hold it, then tap > Unlock on the options menu and
hold the message to display the options menu again.
2. Tap on the options menu.
3. When prompted to confirm, tap OK.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s
picture or icon in the conversation to open a menu of options. Depending on the stored contact
information, you can view the contact details, place a phone call or send an email message to the contact,
and more.
Text and MMS Options
The messages settings menu lets you control options for your text and MMS messages including
message limits, size settings, and notifications.
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1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap Menu > Settings. You can set the following:
● SMS Enabled: Touch to set your default SMS app.
Storage
● Delete old messages: Automatically delete older messages, except for locked messages, when
the set limits are reached.
● Text message limit: Choose the maximum number of text messages to store in each
conversation. (This does not include locked messages.)
● Multimedia message limit: Choose the maximum number of MMS messages to store in each
conversation. (This does not include locked messages.)
Text message (SMS) settings
● Delivery delay: Select message delivery interval.
● Delivery reports: Receive a report on the delivery status of your message.
● Message template: View or edit your message template.
● Manage SIM messages: Touch to view or manage messages on your SIM card.
● Import/export messages: Import or export messages between phone, SIM card, and microSD
card.
● Validity period: Select your SMS validity period.
SMS signature
● Signature: Mark the check box to enable SMS signature function.
● Edit SMS signature: Touch to edit SMS signature.
Multimedia message (MMS) settings
● Auto-retrieve: Select this option to automatically retrieve all your multimedia messages
completely. When selected, the multimedia message header plus the message body and
attachments will automatically download to your phone. If you clear this check box, only the
multimedia message header will be retrieved and shown in your Messaging screen.
● Roaming auto-retrieve: Automatically retrieve all your messages completely when roaming. This
may incur significant phone charges.
● Maximum message size: Enter the maximum message size.
● MMS Send Priority: Set the message priority of text messages sent.
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● Creation mode: View or select creation mode.
Notifications
● Notifications: Select this option if you want to receive a notification in the status bar when a new
text or multimedia message arrives.
● Sound: Select a ringtone that is specific to new text and multimedia messages. Note that the
ringtone briefly plays when selected.
● Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia
message arrives.
SMSC Settings
● Set the SMSC number: View or edit the SMSC number.
Auto Push Service Message Setting
● Enable WAP PUSH Service: Mark the check box to enable receiving service message.
Quick Message and Reply
● Use dark theme: Mark the check box to enable dark theme.
● Show Quick Message: Mark the check box to display the Quick Message pop-up for incoming
SMS messages.
● Wake and unlock: Wake and unlock device on incoming message.
● Close all: Close button to close all messages.
Extra settings
● Blacklist: Enable this function to block incoming messages from phone numbers in the blacklist.
CMAS
● Emergency alerts settings: Tap to set which alert types to receive.
Create and Send Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.
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Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From home, tap Apps > Gmail .
The Gmail inbox opens.
2. From the inbox, tap to compose a new Gmail message.
The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send .
The Gmail message is sent.
Gmail Composition Options
● Adding Cc/Bcc: In the mail composition window, tap near To bar, and then add recipients.
● Attaching Pictures or Videos: In the mail composition window, tap . Locate and then tap
the picture or video you want to attach.
● Save as a Draft (Send Later): While composing your message, tap Menu > Save draft. The
message is saved as a draft for later.
● Delete Mail Being Composed: In the mail composition window, tap Menu > Discard.
Note: To view your draft email messages, tap and then tap Drafts.
Note: To view your sent messages, tap and then tap Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Open New Gmail Messages
When new Gmail arrives, you will see in the status bar.
1. Drag the status bar down to display the notifications window.
2. Tap the new message from the notifications window.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail
inbox.
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Open Gmail Messages
You can also read and reply to all your Gmail messages from the Gmail inbox.
1. From home, tap Apps > Gmail .
The Gmail inbox opens.
2. Tap the message thread you want to view.
The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your
reply message, and tap Send .
To reply to all, tap Options > Reply all.
● Forwarding Gmail Messages: With the Gmail message open, tap Options > Forward,
enter a recipient and an additional message, and tap Send .
Manage Gmail Messages
Your phone give you control over how you manage your Gmail messages, with labels, thread
management, search capabilities, adding multiple Google Accounts, and more.
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically
added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.
1. From home, tap Apps > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options >
Change labels.
3. Tap a label for the thread.
The thread is added to the selected label.
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.
1. From home, tap Apps > Gmail .
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The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete > OK.
The thread is deleted.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.
1. From home, tap Apps > Gmail .
The inbox opens.
2. Tap .
3. Enter your search text and tap .
The search results appear. Tap a message or thread from the list to display it.
Report Spam or Phishing Gmail
You can report spam or phishing Gmail messages from your phone’s Gmail inbox.
1. From home, tap Apps > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options >
Report spam or Report phishing.
The selected message is reported as spam or phishing Gmail.
Add another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the
Settings > Accounts menu.
1. From home, tap Apps > Settings > Accounts > Add account.
2. Enter your Gmail username and password, and then tap Next.
3. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap Sync now.
You are signed in to your Google Account, and you can access both of your Gmail accounts from
the Gmail app.
Switching between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
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1. From home, tap Apps > Gmail .
2. Tap .
3. Tap the account you want to view from the list at the top of the menu.
The selected account inbox is displayed.
Email
Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or
IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set
up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name,
etc., so you can get set up successfully.
1. From home, tap Apps > Email .
A popup window for adding an account appears if no email account has been previously set up.
2. Follow the onscreen instructions to set up your email account.
The email account is set up and you will begin receiving email.
Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your
phone.
Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
1. From home, tap Apps > Email .
The email inbox opens.
2. Tap Menu > Settings.
3. Tap Add account.
4. Follow the onscreen instructions to complete the account setup.
The email account is added and you will begin receiving email for the account.
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Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Accounts menu.
1. From home, tap Apps > Settings > Accounts > Add account > IMAP.
2. Enter the Email address and Password for the email account and then tap Next.
Tapping Next prompts your phone to attempt a "regular" email setup and test the incoming and
outgoing servers.
If you have custom settings you need to configure, tap Manual setup and enter your
settings. These may include mail type, user name, password, server, security type, etc.
3. Select your sync settings and then tap Next.
4. Enter an account name and a display name and tap Done to complete setup.
The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your productivity
by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps > Email .
The email inbox opens.
If you want to switch to a different email account, tap the account name at the top of the
screen and select another account.
2. From the inbox, tap to compose a new email message.
The email composition window opens.
3. Enter the message recipient(s), subject, and message.
4. Tap Send .
The email message is sent.
Open New Email Messages
When new Gmail arrives, you will see in the status bar.
1. Drag the status bar down to display the notifications window.
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2. Tap the new message from the notifications window.
The new email message opens.
If you have two or more new email messages, tapping the notification opens the email inbox.
Tap a message to open it.
Open Email Messages
You can also open and read email messages directly from the email inbox. Reading and replying to email
on your phone is as simple as on your computer.
1. From home, tap Apps > Email .
The email inbox opens.
2. Tap the message you want to view.
The email message opens.
Tip: Tap the account name at the top of the screen to switch to a different email account.
3. Tap Reply or tap Menu > Reply all to reply to the message.
Options when Reviewing Email Messages
● Mark Mail as Unread: Touch and hold a read email message and then tap .
● Deleting Email: Touch and hold the email message and then tap Delete .
● Replying to Email Messages: With an email message open, tap Reply or tap Menu >
Reply all, compose your reply message, and tap Send .
● Forwarding Email Messages: With the email message open, tap Menu > Forward, enter a
recipient and an additional message, and tap Send .
Delete an Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the
account on your phone.
1. From home, tap Apps > Email .
The email inbox opens.
2. Tap Menu > Settings > Account settings.
3. Tap Delete.
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4. Select the account(s) to delete, and then tap Done.
5. Tap OK to confirm.
The account is deleted from your phone
Chrome Browser
Your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the
Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
1. From home, tap Apps > Chrome .
Chrome opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL).
The search results appear or a Web page opens.
Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with
a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos.
Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG.
● File Format for Videos: File format for videos is MPEG4.
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
May discolor color filter and affect color of images.
Mobile Light Warning
Do not shine Mobile Light close to eyes. Do not look directly at Mobile Light when shining. Do not
shine Mobile Light at other people's eyes. This may affect eyesight, etc.
Take a Picture
You can take high-resolution pictures using your phone’s camera.
Note: Pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject and then touch and hold .
Auto focus activates.
3. Touch to take the picture.
The shutter clicks and the picture is captured and saved to your phone or SD card.
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Viewfinder Screen
The Viewfinder screen lets you view your subject and access camera controls and options.
The following features are available from the viewfinder screen:
● : Tap to view or change mode such as HDR, Portrait, Landscape, Sports, etc.
● : Tap to view or change effect such as Mono, Sepia, Negative, Solarize, etc.
● Switch view mode: Switch between the back camera lens and the front-facing camera lens
(for self-portraits, video chatting, etc.).
● HDR mode: Select HDR mode for the camera.
● Settings: Opens the camera settings menu and lets you change additional camera settings.
See Camera Settings.
Record Videos
Use your phone’s video camera to record high-quality videos.
Note: Pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject, tap and then tap Record .
Tap , video recording begins.
3. Tap to pause recording. Tap to stop recording.
The camera stops recording and the video is captured and saved to your phone or SD card.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s
camera, downloaded, or copied onto your storage card or phone memory. You can also take a look at
your pictures and your friends’ pictures that are on your social networks (Facebook, Flickr etc.).
For pictures that are on your storage card or phone memory, you can do basic editing such as rotating
and cropping. You can also easily assign a picture as your contact picture or wallpaper and share
pictures with your friends.
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
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1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
To select another album, tap Back to return to the Albums tab.
3. Tap an image to view the picture or video.
The picture opens or the video begins playing.
Tap a picture or video to view it full screen.
When viewing pictures and videos, you can touch and hold an image to open a selection
menu and choose what to do with the picture or video.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the bottom left
corner of the screen to see the item in the review screen. From there, you can access options such as
view, edit, or delete the picture or video.
Pictures and Videos: Options while Viewing
● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or
out on a picture or video.
● Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback.
After selecting an album from the Albums tab, you can browse through the pictures and videos of that
album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are
displayed in grid view.
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and
choose what to do with the picture or video.
Edit Pictures
Whether you’re browsing pictures in filmstrip or grid view in the Gallery application, you can touch and
hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Rotate and Save a Picture
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
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The list of pictures and videos for the album opens.
3. Tap the picture you want to rotate.
4. Tap Menu and then select either Rotate left or Rotate right.
The picture is rotated and saved to the phone or SD card, depending on your settings.
Crop a Picture
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture you want to crop.
4. Tap Menu > Crop.
A crop box appears on the picture.
5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear,
drag your finger inward to or outward to resize the crop box.
To move the crop box to the part of the picture that you want to crop, drag the crop box to
the desired size and position.
6. Tap SAVE to apply the changes to the picture.
The cropped picture is saved in the album as a copy. The original picture remains unedited.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can
share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos
on YouTube. You can also send them to another phone or your computer using Bluetooth.
Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email. For more information about using email and Gmail, see Compose and Send
Email or Create and Send a Gmail Message.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
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The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Touch and hold the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the
items you want to include.
5. Tap > See all, and then tap Email or Gmail.
Follow onscreen prompts to complete and send the message.
Note: If you selected Mail and you have multiple email accounts, the default email account will be used.
For more information about using email and Gmail, see Compose and Send Email or Create and Send a
Gmail Message.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just send
one at a time, especially if the files are large in size.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Touch and hold the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the
items you want to include.
5. Tap > Messaging.
Follow the onscreen prompts to complete and send the message.
For more information about sending multimedia messages, please refer to Send a Multimedia Message
(MMS).
Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer
using Bluetooth.
1. From home, tap Apps > Gallery .
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The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Touch and hold the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the
items you want to include.
5. Tap > See all, and then tap Bluetooth.
Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.
Camera Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera
settings menu.
Switch Cameras
Your phone lets you use different types of cameras depending on your settings and downloads.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap .
The window to switch cameras opens.
3. Tap a camera type.
The camera switches type.
Set Camera Functions
You can configure your camera’s settings to fit any situation and event.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Settings .
The camera settings menu opens.
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3. Select your desired settings.
The settings are applied.
Settable items differ depending on the camera type in use.
Scan Barcodes
Your Camera app allows you to scan barcodes.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject, tap and then tap .
3. Focus on the barcode and start scanning.
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Useful Apps and Features
The following topics detail many of your phone’s tools and features such as maps and navigation,
calendar, clock, social networking apps, music, memos, and more.
Navigation
Your phone offers a number of location-based navigation programs to help you figure out where you are
and get you where you’re going.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s location feature. For information
about setting your phone’s location options, see Location Access Settings.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. From home, tap Apps > Maps .
Google Maps opens.
If prompted, follow the onscreen instructions to accept terms of use.
2. Tap Search .
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.
A map of the specified location opens.
Google Maps Operations
● Viewing Current Location: From the Maps app, tap .
● Obtain Useful Area Information for Current Location: From the Maps app, tap the search bar,
enter the information you’re looking for, and then tap a result to view it.
● View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu and
then tap Traffic, Satellite, Google Earth, etc.
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● Check Route to Destination: From the Maps app, tap the search bar, enter your current location
and your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then
tap Search for route.
Route candidates appear in a list.
● Check Detailed Operation for Maps: From the Maps app, tap Menu > Help.
Hangouts
Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also
use video calling. Log in to a Google account beforehand (see Google Account).
Using Hangouts
1. From home, tap Apps > Hangouts .
The Hangouts app will open.
2. Tap Add to start a new Hangout.
3. Type a name, email, number, or circle, or select a contact from the list.
4. Type a message start a call to chat.
A chat window or a video chat window opens.
Each time text is entered, the corresponding friend appears.
If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to
join the Hangout.
Hangouts Operations
● Ending a Chat: In the Hangouts window, flick the chat from left to right.
● Ending a Video Chat: In the video chat window, tap [red phone icon].
● Disabling Chat History: If you don’t want to keep chat history, in the chat window, tap Menu >
Turn history off.
● Delete Chat History: To delete all your chat history in the chat window, tap Menu > Delete >
Delete.
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you
set Hangouts as the default messaging app, the Messages app will be disabled. For more information,
see Default Messaging App Settings.
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Google Search
Search information saved on the phone and in phone applications as well as on the Internet.
Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From home, tap the Google search bar or tap Apps > Google .
The Search window opens.
If confirmation appears, follow onscreen instructions.
If a description for Google Now appears, tap Next and read information.
2. Type your search keywords and tap Search .
Search results appear.
To search by voice, tap in the search bar and speak your search terms.
Use Google Voice Search
Use your voice to search instead of typing, with Google Voice Search.
1. From home, tap Apps > Voice Search .
The Voice Search window opens.
2. Speak your search terms
Search results appear.
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
1. From home, tap Apps > Calculator .
The calculator app launches.
2. Tap onscreen keys for calculations.
Calculation results appear.
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events. Depending on your synchronization settings, your
Useful Apps and Features 93
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
Calendar, and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google account on your phone. See
Google Account.
Calendar Operations
● View Today’s Calendar: From the Calendar, tap .
● Change Calendar View: From the Calendar, tap to choose Day, Week,
Month, Agenda or Year to change the current view.
● View Next/Previous Day (Day View): From the Calendar, flick the screen left or right.
● View Next/Previous Week (Week View): From the Calendar, tap to choose
Week and flick the screen up or down.
● View Next/Previous Month (Month View): From the Calendar, tap to
choose Month and flick the screen up or down.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. From home, tap Apps > Calendar .
The Calendar app opens.
2. Tap or touch and hold an empty place and choose New event.
The add event window opens.
3. Enter an event title, start date/time, end date/time, etc., and then tap DONE.
The event is added to your calendar.
Selecting a Calendar
● If you have more than one calendar, select a calendar in which to add events:
Select My Calendar to create an event that will appear only on your phone.
Select your Google Account to create a Google Calendar event. If you have several Google
Calendars on the Web, select one in which to add your event.
• You can create multiple Google Calendars only in Google Calendar on the Web. After
creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar
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application on your phone. For more information about creating and managing multiple
Google Calendars, visit the Google website: calendar.google.com.
If you have synchronized your phone with an Exchange ActiveSync account or Outlook on
your computer, you can also select these calendars.
Select PC Sync to create an Outlook Calendar event to sync with your computer.
Select Exchange to create an Exchange ActiveSync calendar event.
View Calendar Events
You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view,
tap the Year, Month, Week, Day, Agenda.
1. From home, tap Apps > Calendar .
The Calendar app opens.
2. Tap a date and then tap an event.
The event details appear.
In event details, tap to edit the event.
In event details, tap Delete and follow the prompts.
Sync Calendars
You can select which calendars you’d like to sync on your phone, along with what types of information
you want to sync.
1. From home, tap Apps > Calendar .
The Calendar app opens.
2. Tap Menu > Calendars to display.
3. Select sync options by adding or removing check marks from the items.
The sync settings have been updated.
Time
Your phone has a time app that lets you set alarms, view time in time zones around the world, use a
stopwatch, set a timer, and use your phone as a desk clock.
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Checking the Time
You can check the phone any time on your phone. The current time displays in the upper right corner of
the status bar. Many widgets and lock screens also display the time and provide options for how time is
displayed.
Set Alarms
Set multiple alarms using your phone’s Time app.
1. From home, tap Apps > Time .
The Time appears.
2. Tap the Alarm tab and then tap .
3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume,
and then tap .
The alarm is set.
Phone at Alarm Time
● At the setting alarm time, the phone sounds the alarm and/or vibrates.
● Stopping an alarm: When the alarm sounds, swipe to the right to dismiss it.
Additional Clock Features
Your phone’s time app provides additional useful features including world clock, stopwatch, and timer
functions. All features are available from the clock app display.
■ From home, tap Apps > Time .
The Time appears.
World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. From the time app, tap World Clock .
2. Select a city.
3. Repeat to add multiple cities.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
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1. From the clock app, tap Stopwatch .
2. Set the time and tap to begin timing.
3. Tap to stop timing.
Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to
reset the stopwatch to zero.
Timer
The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1. From the clock app, tap Timer .
2. Set the time and tap to begin timing.
3. Tap to stop timing.
YouTube
View videos uploaded to YouTube and upload your own videos to your YouTube account.
View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube
account.
1. From home, tap Apps > YouTube .
The YouTube app launches.
If you’re prompted to provide confirmation to use the site, follow the onscreen instructions to
continue.
2. Search through the YouTube channels and tap a video you want to see.
The video plays on your phone screen.
Tap the screen to pause or resume play while watching.
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. From home, tap Apps > YouTube .
The YouTube app launches.
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2. Tap Options > Uploads.
The Open from menu appears.
3. Select a video to upload.
Enter a title, description, and tags, and select a privacy setting.
4. Tap upload.
The video is uploaded to your YouTube channel.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play via streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and
a Computer.
Play Music with Google Play Music
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats
include: mp3, wma, wav, mod, etc.
1. From home, tap Apps > Play Music .
The Play Music app opens to the library.
2. Flick the screen left or right to select a library category such as Artist or Albums.
3. Tap an item from the category window and then tap a song.
The song begins playing.
Google Play Music Screen Layout
The following picture outlines the main features of the Play Music app player screen.
Useful Apps and Features 98
Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. From home, tap Apps > Play Music .
The Play Music app opens to the library.
2. Tap and select My Library category to choose Artist or Albums.
3. Tap and select Playlists to create Playlists.
Adding Currently Playing Music to a Playlist
■ From the player view, tap > Add to playlist, you can add to the existing playlist or create a new
playlist.
The music is added to the playlist.
Notes
Use your phone’s Notes app to save text, memos, lists, and more.
1. From home, tap Apps > Notes .
The Notes list appears.
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2. Tap and enter your notes.
3. Tap .
The memo is saved.
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Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, IR connectivity, and more.
Transfer Files between Your Phone and a
Computer
You can use the supplied USB connector to connect your phone directly to your computer and transfer
music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
● If you want to save data to an SD card on your phone, make sure the SD card is installed and
active. See SD Card.
● Avoid removing the battery or SD card while transferring data.
● Data exchange may use the methods outlined in the following table:
Method
Description
Media Device (MTP)
Transfer files between your phone and PC such as pictures, videos, and
music.
Camera (PTP)
Transfer picture and video files between your phone and PC.
Mount SD card
Transfer media files in the SD card on computer.
Transfer Files between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the larger end of the cable to the charger/accessory jack at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging head to access it.
2. When appears in the notifications area, drag the status bar down to display the notifications
window.
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3. You will see either Connected as a media device (MTP) or Connected as a camera (PTP).
The files on your phone can now be accessed via your computer.
For most transfers, you'll want to use Connected as a media device.
To change the option, tap it in the notifications window to open Connected as a media
device, and then tap the desired option.
4. On your computer, navigate to the detected device (such as through My Computer menu) and
open it.
5. If available, select a drive (Card for SD card, Phone for internal storage).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
7. When you are done, disconnect your phone from your computer.
The transferred files are now saved to your phone or SD card.
Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you
need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available
Wi-Fi network.
1. From home, tap Apps > Settings .
2. Tap WLAN.
The Wi-Fi settings menu appears.
3. Tap the Wi-Fi slider to turn Wi-Fi on .
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the slider again .
4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
CONNECT.
Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar.
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The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings, you
instruct the phone to forget the network or the password changed.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.
Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. From home, tap Apps > Settings .
2. Tap WLAN.
The Wi-Fi settings menu appears.
3. Tap the Wi-Fi slider to turn Wi-Fi on .
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the slider again .
4. Tap Menu > Advanced.
The advanced Wi-Fi settings menu appears.
5. Configure your Wi-Fi settings.
Your Wi-Fi settings changes are saved.
Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. From home, tap Apps > Settings .
2. Tap WLAN.
The Wi-Fi settings menu appears.
3. Tap the name of the connected access point and then tap Forget.
Wi-Fi is disconnected.
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After disconnecting from an access point, you may need to re-enter the password to
reconnect.
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point
or via the Internet.
1. From home, tap Apps > Settings .
2. Tap WLAN.
The Wi-Fi settings menu appears.
3. Tap the Wi-Fi slider to turn Wi-Fi on .
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
4. Tap Menu > Advanced > WLAN Direct.
The Wi-Fi Direct settings menu appears.
Wi-Fi Direct and Wi-Fi are unavailable at the same time.
5. Tap a device with which to connect.
If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.
6. Accept the connection on the other device.
The phone is connected via Wi-Fi Direct.
If a connection is not accepted after a certain period, the connection request is cancelled.
To stop a connection, tap End connection > OK.
Bluetooth
Bluetooth® is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Hints
Question: Why I can’t use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
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Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music, etc., wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
● Wireless connection to all Bluetooth® functions is not guaranteed for the phone.
● The phone may not connect properly depending on the other device.
● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth
1. From home, tap Apps > Settings .
2. Tap Bluetooth.
The Bluetooth settings open.
3. Tap the slider to turn Bluetooth on .
Bluetooth is enabled.
To disable Bluetooth, tap the slider again .
Tip: You can also turn Bluetooth on or off with the toggle menu in the notifications window. Drag the
status bar down to display the notifications window and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth® devices can be connected simply.
■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
Connectivity 105
1. From home, tap Apps > Settings .
2. Tap Bluetooth.
The Bluetooth settings open.
Nearby devices appear in the “Available devices” list.
If a target device is not detected, tap > Refresh to search again.
3. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the
device.
The Bluetooth device is paired to your phone.
Methods to accept a Bluetooth connection differ depending on the devices used.
Forgetting from a Paired Device
1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.
2. Tap FORGET.
The device is unpaired from your phone. To make another connection with the device, you will
need to pair again.
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free
devices.
1. From home, tap Apps > Settings .
2. Tap Bluetooth.
The Bluetooth settings open.
Paired Bluetooth devices appear in the “Paired devices” list.
3. Tap a device from the “Paired devices” list.
Your phone connects to the paired device.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.
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Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or notebook computer.
Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
● Images and videos
● Calendar events
● Contacts
● Audio files
In the instructions below, Contacts data is being used as an example.
Sending Contacts Data via Bluetooth
1. From home, tap Phone > CONTACTS tab.
You will see the Contacts list.
2. Tap a contact to send.
3. Tap Menu > Share > Bluetooth.
4. Tap a paired device to receive the data.
The contact information is sent.
If you see a message to confirm, follow the onscreen instructions.
Receive Data via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.
2. Tap Accept.
The file is sent to your phone.
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When your phone receives a file, you will see a notification. To open the file immediately,
drag the status bar down to display the notifications window, and then tap the notification.
When you open a received file, what happens next depends on the file type:
• Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the Music application.
• For a vCalendar file, select the calendar where you want to save the event, and then tap
Import. The vCalendar is added to your Calendar events. (For more information on using
the Calendar, see Calendar.)
• For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.
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Settings
The following topics provide an overview of items you can change using your phone’s Settings menus.
Basic Settings
From the home screen, tap Apps > Settings to access your phone’s settings menu.
■ Alternatively, you can drag the status bar down and tap Settings .
The table below outlines the top-level settings categories.
Category
Description
Wi-Fi
Enable and set Wi-Fi options
Bluetooth
Enable Bluetooth connections
Data usage
Check data usage status.
More…
Set your phone’s Airplane mode, VPN, Mobile networks, etc.
Buttons
Select functions for your Power key/Volume key/Home key/Menu key.
Status bar
Enable battery percentage displays on the status bar.
Display
Set wallpaper, brightness, etc.
Sound & notification
Set ringtone, operation tones, etc.
Storage
Check your phone and SD card’s storage.
Battery
Check your battery use.
Apps
Check all of your apps.
System profiles
View and set system profiles.
Location
Select your phone’s location access options
Security
Set your phone’s lock screen options
Accounts
Set your accounts.
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Language & input
Set your display language and input method.
Backup & reset
Set your backup and reset your phone.
Date & time
Set your phone’s date and time.
Accessibility
Set accessibility options such as screen magnification, hearing aid
compatibility, etc.
Regulatory & Safety
Check your phone’s regulatory and safety.
Printing
Use your phone to do printing job.
Activate this Device
Activate your phone.
System updates
Check available updates.
About phone
Check information about your phone.
Wi-Fi Settings Menu
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and
configure advanced Wi-Fi options.
For more information about Wi-Fi settings, see Wi-Fi.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi.
The Wi-Fi settings menu appears.
3. Tap the Wi-Fi slider to turn Wi-Fi on .
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the slider again .
4. Tap a Wi-Fi network, enter the password, and tap Connect.
Your phone is connected to the selected Wi-Fi network.
5. Configure your Wi-Fi settings.
Your Wi-Fi settings changes are saved.
Settings 110
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Advanced Wi-Fi Settings
The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
● Enable Notification when Open Networks Are Available: From Wi-Fi settings, tap Menu >
Advanced > Network notification.
The setting is available when Wi-Fi is turned on.
Tap Network notification to turn the option on or off.
● Scanning always available: From Wi-Fi settings, tap Menu > Advanced > Scanning always
available
The setting is available when Wi-Fi is turned on.
Tap Scanning always available to turn the option on or off.
● Set Timing for Pausing a Connection: From Wi-Fi settings, tap Menu > Advanced > Keep
Wi-Fi on during sleep mode and then select a setting.
● Install certificates: From Wi-Fi settings, tap Menu > Advanced > Install certificates and then
select a setting.
● Wi-Fi Direct: From Wi-Fi settings, tap Menu > Advanced > Wi-Fi Direct to select a setting.
● WPS Push Button: From Wi-Fi settings, tap Menu > Advanced > WPS Push Button to select
a setting.
● WPS Pin Entry: From Wi-Fi settings, tap Menu > Advanced > WPS Pin Entry to select a
setting.
● Check MAC Address: From Wi-Fi settings, tap Menu > Advanced.
MAC Address appears below “MAC Address.”
● Check IP Address: From Wi-Fi settings, tap Menu > Advanced.
IP Address appears below “IP Address.”
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Bluetooth Settings
Your phone’s Bluetooth® capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone’s Bluetooth usage, see Bluetooth.
1. From home, tap Apps > Settings .
2. Tap Bluetooth.
The Bluetooth settings open.
Bluetooth Settings Operations
● Enable Bluetooth: In Bluetooth settings, tap the slider or .
When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the onscreen instructions.
Tap to enable and to disable.
Alternatively, tap Bluetooth > or .
● Enable Your Phone to be Discoverable to Other Devices: From Bluetooth settings, tap your
phone name.
Tap the phone name to toggle discoverable/hidden setting.
The indication below the phone name shows the discoverability status.
After the predetermined time, the phone returns to hidden mode and is no longer
discoverable by nearby devices.
This setting is available when Bluetooth is enabled.
● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From
Bluetooth settings, tap the device name in “Available devices” and follow the onscreen
instructions.
Depending on the device, you may be required to enter or accept a passkey.
If the target device does not appear, tap Scan to search again.
This setting is available when Bluetooth is enabled.
● Change the Name of a Paired Device: From Bluetooth settings, tap Settings next to a
paired device name, tap Name, enter a new name, and tap OK.
Emoji cannot be used in a device name.
This setting is available when Bluetooth is enabled.
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● Cancelling Pairing: From Bluetooth settings, tap Settings next to a paired device name, and
then tap FORGET.
This setting is available when Bluetooth is enabled.
● Enable Service from Paired Device: From Bluetooth settings, tap Settings next to a paired
device name, and then mark Internet access or Contact sharing.
● Search for Other Devices: From Bluetooth settings, tap Menu > Refresh.
This setting is available when Bluetooth is enabled.
● Check Files Received via Bluetooth Transfer: From Bluetooth settings, tap Menu > Show
received files, and follow the onscreen instructions.
Data Usage Settings
The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict
hotspot usage, and more.
1. From home, tap Apps > Settings .
2. Tap Data usage.
The data usage window opens.
Data Usage Settings Operations
● Cellular data: In Data usage window, tap the slider for Mobile data to enable the service.
When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the onscreen instructions.
Tap to enable and to disable.
● Set Amount for Alert when Data Usage Increases: From the Data usage window, insert a
check mark next to Set mobile data warning, and then drag the horizontal warning slider up and
down to set an amount.
Data usage amounts are approximate. Actual amounts may differ.
This setting is available when Mobile data is enabled.
● Enable Restrictions on Mobile Data Usage: From the Data usage window, tap Set cellular
data limit to enable restriction.
When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the onscreen instructions.
Tap to enable and to disable.
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With restriction turned on, drag the horizontal Limit slider up or down to set the data usage
limit.
This setting is available when Mobile data is enabled.
● Enable Restriction on Mobile Data in Background: From the Data usage window, tap Menu
> Restrict background data > OK.
This setting stops some apps and services from working unless your phone is connected to
a Wi-Fi network.
If a confirmation appears, tap OK.
This setting is available when Limit mobile data usage is on.
● View Both Mobile Data and Wi-Fi Usage: From the Data usage window, tap Menu > Show
Wi-Fi.
Tap Show Wi-Fi usage to toggle on and off. Tap to enable and to disable.
When Show Wi-Fi usage is enabled, you will see a Wi-Fi tab at the top of the Data usage
window. Tap to view your phone’s Wi-Fi data usage.
More Settings
The More settings menu provides access to additional wireless and network options, such as default
messaging app, mobile networks, VPN, roaming, NFC, and more.
More Settings Options
Setting
Description
Default SMS app
Set a default SMS/MMS app.
Airplane mode
Disable all settings that emit or receive signals. Phone stays powered on.
VPN
Add a Virtual Private Network (VPN).
Roam
Set Roaming settings.
Mobile networks
Set a network mode, etc.
Default Messaging App Settings
If you have multiple messaging apps installed on your phone, you can choose the app your phone uses
for messaging. The app you select here will be used when you choose Messages in other apps, such as
when sharing items like pictures or video.
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1. From home, tap Apps > Settings .
2. Tap More… > Default SMS app.
3. Choose a messaging app.
The default messaging app is set.
Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you
will not be able to use the standard Messages app unless you restore it as the default messaging app.
Sound & notification Settings
The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and
notifications.
Sound & notification Settings Overview
The sound settings menu allows you to configure the following options:
Sound & notification Setting
Description
Sound
Set volume for ringtones, alarms, system features, etc.
Also vibrate for calls
Tap the on/off switch to enable or disable vibrate for calls.
Interruptions
Set your phone’s interruptions.
Ringtone
Set a tone for incoming calls.
Default notification ringtone
Set a tone for default phone notifications
Other sounds
Set a tone for dial pad, screen lock, etc.
Pulse notification light
Tap the on/off switch to enable or disable pulse notification light.
When device is locked
When device is locked, set to show or not show notification content.
App notifications
Tap to see all app notifications.
Notification access
Tap to check notification access,
Access Sound Settings
1. From home, tap Apps > Settings .
2. Tap Sound & notification.
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3. Set your sound options.
Your sound settings are saved and applied.
Display Settings
Adjusting your phone’s display settings not only helps you see what you want, it can also help increase
battery life.
The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and
notifications.
Display Settings Overview
The sound settings menu allows you to configure the following options:
Display Setting
Description
Brightness level
Set the display brightness.
Adaptive brightness
Tap the on/off switch to enable or disable Adaptive brightness.
Wallpaper
Set wallpaper.
Sleep
Set a screen timeout duration
Note: Longer durations discharge the battery more quickly.
Daydream
Tap the on/off to enable or disable daydream.
Ambient display
Tap on the switch to wake up screen when device picked up or
notifications arrive.
Font size
Set font size for display.
When device is rotated
Set whether to allow the screen to rotate the display with the phone
orientation, where applicable
Blur effect
View and set blur effect for items.
Access Display Settings
1. From home, tap Apps > Settings .
2. Tap Display.
3. Set your display options.
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Your display settings are saved and applied.
Storage Settings
The Storage settings menu lets you manage internal storage on your phone and provides options for your
microSD card.
Storage Settings Overview
The sound settings menu allows you to configure the following options:
Storage Setting
Description
Internal storage
View the total space/free space in your phone memory and in an optional
installed SD card.
Unmount SD card
If an optional SD card is installed, tap to unmount the card to allow for
safe removal.
Mount SD card
If an optional SD card is installed, tap to mount the card and make it
available for use.
Erase SD card
If an optional SD card is installed, tap to erase all data stored on the card
and prepare it for use by your phone.
Access Storage Settings
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Check or tap items.
Review your storage settings.
Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are consuming your
battery’s charge and show usage percentage.
1. From home, tap Apps > Settings .
2. Tap Battery.
3. Tap items to view details.
Check your battery condition and access additional options.
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Apps Settings
Check installed applications and running applications.
Apps Settings Overview
Items that can be checked in the Apps settings menu are the following.
Apps Setting
Description
DOWNLOADED
Check downloaded apps.
ON SD CARD
Check apps on your optional installed SD card.
RUNNING
Check running apps.
ALL
Check all apps.
Access Apps Settings
1. From home, tap Apps > Settings .
2. Tap Apps.
3. Tap items to view details.
Check your application settings condition and access additional options.
Depending on the app and its location, you may be able to force the app closed, uninstall or
disable the app, clear cache and data, and more.
Location Settings
Your Location Services settings menu lets you select how your phone determines its location (using the
wireless networks, GPS satellites, both, or neither).
Location Settings Overview
Your Location settings menu allows you to configure the following options.
Location Setting
Description
Mode
Select a locating method: High accuracy, Battery saving, or Device only
Recent location request
Check your recent location request.
Location services
Check location services.
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Enable Location Services
Before using any features that require location assistance, you must enable your phone’s location
services.
1. From home, tap Apps > Settings .
2. Tap Location.
3. Tap the on/off switch to enable location services.
Your phone’s location services are enabled.
If you see a confirmation, follow the onscreen instructions to connect.
Access Location Settings
1. From home, tap Apps > Settings .
2. Tap Location.
3. Configure the desired settings.
Your location settings are applied and saved.
Security Settings
The Security settings menus let you set encryption options, password visibility, administrator settings, and
credential storage options.
Security Settings Overview
Many security settings are dependent on Screen lock settings, SIM lock settings, etc. The following table
outlines the settings available through the Security settings menu:
Security Setting
Description
Screen lock
Tap to set your screen lock.
Owner info
Tap to input owner information which will display on the lock screen.
Lock screen shortcuts
Tap an icon to reassign a lock screen shortcut.
Smart Lock
Tap to set smart lock.
Encrypt phone
Tap to encrypt your phone.
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SMS message limit
Tap to set SMS message sending frequency.
Make passwords visible
Toggle to show or hide passwords when entering form data.
Device administrators
View or turn off device administrators.
Unknown sources
Allow or deny installation of apps from sources other than the Google
Play Store app.
Storage type
Check your storage type.
Trusted credentials
Display trusted CA certificates.
Install from SD card
Tap to set install certificates from SD card.
Clear credentials
Tap to remove all credentials.
Trusted agents
View or deactivate trusted agents.
Apps with usage access
Tap to set apps with usage access.
Blacklist
Tap the switch on to block calls and messages from phone numbers in
the blacklist.
Access Security Settings
1. From home, tap Apps > Settings .
2. Tap Security.
The Security settings menu opens.
3. Set your security options.
Your security settings are applied and saved.
Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have to draw
the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock
the phone’s control keys, buttons, and touchscreen.
In order from least secure to most secure, the available screen lock options are:
● None
● Swipe
● Pattern
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● PIN
● Password
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the highest security level available (Password protection). It is also recommended you frequently change
your password to ensure the safety of your phone and personal data.
Access Screen Lock Settings
1. From home, tap Apps > Settings > Security.
2. Tap Screen Lock.
The Screen lock settings menu opens.
Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
1. From home, tap Apps > Settings > Security.
2. Tap Screen Lock.
The Lock screen settings menu opens.
3. Tap None.
The screen lock is disabled.
If you fail to enter the correct password after five attempts, you will be prompted to wait for
30 seconds before you can try again.
Language & Input Settings
Your phone’s language and input settings let you select a language for the phone’s menus and keyboards,
select and configure keyboard settings, configure speech input settings, and set your phone’s
mouse/trackpad options.
Language and Input Settings Overview
You can set the following options in the Language and input settings menu:
Language and Input
Setting
Description
Language
Set the language for your display and menus.
Spell checker
Tap the on/off switch to enable or disable the system to show suggested
words.
Settings 121
Personal dictionary
Touch to open a list of the words you’ve added to the dictionary. Touch a
word to edit or delete it. Touch the add button (+) to add a word.
Current Keyboard
Set the default method for entering text.
Android Keyboard (AOSP)
View and set Android Keyboard options.
Swype
View and set Swype options.
Google voice typing
View and set Google voice typing options.
Google keyboard
Set Google keyboard options.
Voice input
Set options for Voice input.
Text-to-speech output
Set text-to-speech options.
Pointer speed
Set the speed of the pointer for a mouse/trackpad.
Access Language and Input Setting Options
1. From home, tap Apps > Settings .
2. Tap Language & input.
The Language and input settings menu opens.
3. Set options.
The language and input settings are applied and saved.
Backup and Reset
Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google
servers before resetting your phone to the original factory settings. The Factory data reset erases all data
from the phone’s application storage, including:
● Your Google Account
● All other email and social networking accounts
● System and application data and settings
● Downloaded applications
Backup and Reset Overview
The following options are available in the Back up and reset menu:
Settings 122
Backup and Reset Option
Description
Back up my data
Enable backup for application data, Wi-Fi passwords, and other settings
to Google servers.
Backup account
Select the account used to back up data.
Automatic restore
When reinstalling an application, backed up settings and data will be
restored.
Factory data reset
Reset all settings and delete all data on phone.
● Performing a factory data reset erases all data on the phone. It is recommended that you back up
important data before performing a factory data reset.
● Erased information cannot be restored. Only erase data after you are sure you have saved
everything you need.
Access Backup and Reset Options
1. From home, tap Apps > Settings .
2. Tap Backup & reset.
The Backup and reset menu opens.
3. Set options.
The backup and reset settings are applied and saved.
If you’re performing a Factory Data Reset, follow the prompts to confirm the data removal.
The phone will erase all data and reboot.
Factory Data Reset
Tip: Before performing a factory data reset on your phone, you may want to unmount the micro SD card
to avoid losing any data you may have stored on it. From home, tap Apps > Settings >
Storage > Unmount SD card to unmount the storage card.
1. From the Backup and reset menu, tap Factory data reset.
2. Read the factory data reset information page and tap RESET PHONE.
3. Tap ERASE EVERYTHING.
Your phone will power down and reset itself, which may take up to 10 minutes.
Settings 123
Once the phone has reset, it will run through the Hands Free Activation and update
processes again. When finished, you will see the Welcome screen and Setup application.
See Complete the Setup Screens to start over.
Accounts
The Accounts settings menu lets you add and manage all your email, social networking, and picture and
video sharing accounts.
Set Up a New Account
1. From home, tap Apps > Settings .
2. Tap Accounts > Add account.
An Add account window appears.
3. Tap an account type and then follow the onscreen instructions to add the required account
information, and then tap Done.
The account is added to the accounts list.
Manage Existing Accounts
1. From home, tap Apps > Settings .
2. Tap Accounts > <account name>.
The account settings menu appears.
3. Select your account settings, and then tap Done.
The account options are updated.
Date & Time Settings
Use the Date & Time settings menu either to automatically use the network-provided date and time or
manually set these values, as well as select time and date format options.
Date and Time Overview
The following Date and time options may be configured:
Date and Time Option
Description
Automatic date & time
Set the date and time automatically via the connected wireless network.
Automatic time zone
Set the time zone automatically via the connected wireless network.
Settings 124
Set date
Set the date manually (only available when Automatic date and time
option is disabled).
Set time
Set the time manually (only available when Automatic date and time
option is disabled).
Select time zone
Set the time zone manually (only when Automatic time zone is disabled).
Use 24-hour format
Enable or disable 24-hour format.
Access Date and Time Options
1. From home, tap Apps > Settings .
2. Tap Date & time.
3. Set available date and time options.
Your date and time settings are applied and saved.
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications.
Accessibility Settings Overview
The following Accessibility options may be configured:
Accessibility Option
Description
TalkBack
When Talkback is on, your device provides spoken feedback to help blind
and low-vision users.
Switch Access
Switch access allows you to control your device using configurable key
combinations.
Captions
Tap to set captions settings.
Magnification gestures
Touch to turn on/ off the Magnification gestures.
Large text
Mark the checkbox to enlarge the screen text.
High contrast text
Mark the checkbox to enable high contrast text.
Power button ends call
Mark the checkbox to enable this function.
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Auto-rotate screen
Set the screen to rotate automatically when the phone is rotated.
Speak passwords
Set the phone to read passwords as they are entered.
Accessibility shortcut
Touch to turn on/ off the Accessibility shortcut.
Text-to-speech output
Set text-to-speech options.
Touch & hold delay
Touch to adjust the duration of touch and hold delay. This function
enables your phone to differ touch and touch & hold, which may avoid
incorrect operations.
Stereo and Mono
Tap to set Stereo or mono.
Sound Balance
Tap to set sound balance.
Persistent Alerts
Mark the checkbox to enable persistent alerts.
Color inversion
Set color inversion may affect performance.
Color correction
Tap to set color correction.
Access Accessibility Options
1. From home, tap Apps > Settings .
2. Tap Accessibility.
3. Set available accessibility options.
Your accessibility settings are applied and saved.
Printing
The following description outlines the printing feature.
1. From home, tap Apps > Settings .
2. Tap Printing > Cloud Print > Print jobs.
Note: To use Cloud Print, you need to add a Google Account to your device.
Activate this Device
The following items may be reviewed or set:
Reset Cellular Data: Reset the cellular data programming.
Settings 126
Check for updates: Check the latest version and update.
About DSS: DSS (Device Self Service) allows you to activate your device and check your usage.
Access Activate this Device Options
■ From home, tap Apps > Settings > Activate this Device.
Note: To use this feature, please turn on network.
System updates
System updates allows the device to search for the latest software version and update your phone's
software.
System updates Overview
The following items may be reviewed or set:
System updates Item
Description
Update PRL
Update the phone’s coverage area.
Update profile
Update the phone’s voice and data settings.
UICC Unlock
Set UICC unlock options.
System updates
Check and enable software updates.
Access System updates Options
1. From home, tap Apps > Settings .
2. Tap System updates.
About Phone
The About Phone menu lets you access important phone information, search for and apply updates, and
view legal and safety information.
About Phone Overview
The following About Phone items may be reviewed or set:
About Phone Item
Description
Status
Check your phone’s status.
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Legal information
Check copyright information, terms of use, etc.
4G settings
Check the network provider and IP address.
Model number
Check the phone’s model number.
HW version
Check the phone’s hardware version.
SW version
Check the phone’s software version.
Processor info
Check the phone’s processor info.
Android version
Check the Android version number.
Baseband version
Check the phone’s baseband version.
Kernel version
Check the phone’s kernel version.
Build number
Check the current phone build number.
Access About phone Options
1. From home, tap Apps > Settings .
2. Tap About phone.
3. Select or view available options.
Your phone information is displayed.
Copyright Information [Prepaid Only]
©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
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For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications,
account information, warranty information, and customer service contact information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Question: Phone freezes/operation is unstable.
Answer: Turn the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then turn the phone on again. Data that was being edited is erased after your phone is
powered on again.
Question: Operation is unstable after a new application was installed.
Answer: The newly installed application may be the cause. Uninstall the application in Safe mode.
See Uninstall an App. To turn the phone on in Safe mode:
Press and hold the power key > touch and hold Power off, read the disclaimer for safe
mode, and then tap OK.
• After turning the phone on in Safe mode, "Safe Mode" appears at lower left.
• After restarting in Safe mode, your phone can be powered on as usual.
• Before turning the phone on in Safe mode, it is recommended that you back up important
data.
• By powering the phone on in Safe mode, added widgets may be deleted.
Question: Cannot use phone, mail, or Internet.
Answer 1: Check whether you are where signal is weak or out of service area.
Answer 2: Power the phone on again.
Answer 3: Is the phone in Airplane mode? To check that Airplane mode is cancelled:
From home, tap Apps > Settings > More… > Airplane mode.
Answer 4: Is data communication disabled? To check that data communication is enabled:
From home, tap Apps > Settings > Data usage > Cellular data.
Question: Battery level goes down quickly.
For Assistance 129
Answer: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of Battery.
Question: Cannot install applications.
Answer: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings. Applications not supported by your phone cannot be installed.
Question: Cannot unlock screen.
Answer: Power the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then power the phone on again. Data that was being edited is erased after the phone is
powered on again.
Specifications
The following tables list your phone’s and battery’s specifications.
Phone Specifications
Item
Description
Weight with battery
125g
Continuous Talk Time
Approx. 4 hours
Continuous Standby Time
Approx. 190 hours
Charging Time
Approx. 2.5 hours
Dimensions
Approx. 133.5 x 66 x 9.9 mm
Maximum Output
3G: 0.25 W
Communication Speed
CDMA 2K1X: DL / UL 307.2 kbps
EVDO: uplink 1.8Mbps, downlink 3.1Mbps
4G: 150M downlink 50M uplink
Battery Specifications
Item
Description
Type
Removable
Capacity
2000 mAh
For Assistance 130
Boost Mobile Account Information and
Help
Find out about managing your account online and on your phone, buying additional minutes for your plan,
and getting help.
For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at:
boostmobile.com.
Manage Your Account
To access information about your account, you can:
● Check your minutes.
● Re-Boost® (add money to your account).
● Change plans.
● And more.
From Your Phone
To access account information and other self-service tools from BoostZone:
■ From home, tap Apps > BoostZone .
You can also dial directly for access to certain information:
● Dial (#BAL) to check account balance.
● Dial (#ADD) to make a payment.
● Dial to launch BoostZone or call Boost Customer Care (depending on your Settings)
to get answers to other questions.
From Your Computer
■ Visit boostmobile.com, click My Account, and log in with your wireless phone number and
account PIN.
From Any Other Phone
■ Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848).
For Assistance 131
Re-Boost
Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want
to pay. Keep your account active by using your phone and adding money to your account.
Pay with Cash
Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at
the register, where available.
Pay Anytime with a Credit/Debit Card
Dial #ADD ( ) to add money to your phone, or visit My Account at boostmobile.com to
charge online. Securely register your credit/debit card with Boost for more convenient one-time payments
or to set up easy Auto Re-Boost payments.
Set Up Worry-Free Payments with Auto Re-BoostSM
It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank
account—whatever’s best for you.
Visit boostmobile.com/reboost to get the details on all your Re-Boost options.
Regulatory Information 132
Regulatory Information
The following topics provide important regulatory information.
Specific Absorption Rates (SAR) for
Wireless Phones
The SAR value corresponds to the relative amount of RF energy absorbed into the head of a user of a
wireless handset.
The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It
does not represent how much RF the phone emits. All phone models are tested at their highest value in
strict laboratory settings. But when in operation, the SAR of a phone can be substantially less than the
level reported to the FCC. This is because of a variety of factors including its proximity to a base station
antenna, phone design and other factors. What is important to remember is that each phone meets strict
federal guidelines. Variations in SARs do not represent a variation in safety.
All phones must meet the federal standard, which incorporates a substantial margin of safety. As stated
above, variations in SAR values between different model phones do not mean variations in safety. SAR
values at or below the federal standard of 1.6 W/kg are considered safe for use by the public.
The highest reported SAR values of the ALCATEL ONETOUCH Elevate are:
Head: 0.93 W/kg (1g)
Body-worn: 1.46 W/kg (1g)
For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines when
used with an accessory that contains no metal and that positions the handset a minimum of 1.0 cm from
the user’s body.
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission Guidelines.
FCC ID number: 2ACCJB011
More information on the phone’s SAR can be found from the following FCC website:
http://fcc.gov/oet/ea/
Regulatory Information 133
Using Your Phone with a Hearing Aid
Device
A number of Boost phones have been tested for hearing aid device compatibility. When some wireless
phones are used with certain hearing devices (including hearing aids and cochlear implants), users may
detect a noise which can interfere with the effectiveness of the hearing device.
Some hearing devices are more immune than others to this interference noise, and phones also vary in
the amount of interference noise they may generate. ANSI standard C63.19 was developed to provide a
standardized means of measuring both wireless phone and hearing devices to determine usability rating
categories for both.
Ratings have been developed for mobile phones to assist hearing device users find phones that may be
compatible with their hearing device. Not all phones have been rated for compatibility with hearing
devices. Phones that have been rated have a label located on the box. Your ALCATEL ONETOUCH
Elevate has an M4/T4 rating.
These ratings are not guarantees. Results will vary depending on the user’s hearing device and individual
type and degree of hearing loss. If a hearing device is particularly vulnerable to interference noise; even a
phone with a higher rating may still cause unacceptable noise levels in the hearing device. Trying out the
phone with your hearing device is the best way to evaluate it for your personal needs.
Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to
generate less interference to hearing devices than unrated phones. (M4 is the better/higher of the two
ratings.)
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a
hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the better/higher
of the two ratings. Note that not all hearing devices have telecoils in them.)
Note: New Technologies, Including Wi-Fi. This phone has been tested and rated for use with hearing aids
for some of the wireless technologies that it uses. However, there may be newer wireless technologies
(including Wi-Fi) used in this phone that have not been tested for use with hearing aids.
Hearing aid devices may also be measured for immunity to interference noise from wireless phones and
should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your
hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:
● Any combined rating equal to or greater than six offers excellent use.
● Any combined rating equal to five is considered normal use.
● Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent
use.” This is synonymous for T ratings.
It is further suggested you experiment with multiple phones (even those not labeled M3/T3 or M4/T4)
while in the store to find the one that works best with your hearing aid device. Should you experience
interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to
Regulatory Information 134
the store. More information about hearing aid compatibility may be found at: fcc.gov, fda.gov, and
accesswireless.org.
This equipment complies with the hearing aid compatibility technical requirements of Section 20.19 of the
rules. HAC Ratings: M4 T4 -2011.
Warning Statements
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE
FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE,
AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
The user manual for an intentional or unintentional radiator shall caution the user that changes or
modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Note: THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT
EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE. SUCH
MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
● Consult the dealer or an experienced radio/TV technician for help.
Index 135
Index
3-way Calling, 56
Accessibility, 124
Accessory Jack, 4
Accounts
Add new, 123
Manage, 123
Settings, 123
Activation, 17
Alarm, 95
Android Keyboard, 29, 121
Answer a Call, 49
Apps
Find and install, 34
Request refunds, 35
Uninstall, 36
Update, 35
Apps Settings, 117
Auto Rotate Screen, 115
Back Key, 4
Back Up Phone, 121
Battery
Settings, 116
Bluetooth
Connect, 105
Receive information, 106
Send information, 106
Settings, 111
Share pictures and videos, 87
Turn on or off, 104
Calculator, 92
Calendar, 92
Add event, 93
View events, 94
Call Forwarding, 58
Call Logs
Make call from, 53
Call Waiting, 56
Caller ID, 56
Camera, 83
Settings, 88
Take a picture, 83
Viewfinder, 84
Car Kit
Connect, 105
Charger/Accessory Jack, 4
Chrome, 82
Clock
Alarm, 95
Stopwatch, 95
Timer, 96
World Clock, 95
Conference Calling, 56
Contacts, 60
Add contact, 60
Delete, 64
Edit, 64
Import, 65
Make call from, 53
Save a phone number, 61
Credentials, 119
Data Usage Settings, 112
Date & Time, 123
Device Administrators, 119
Drag, 16
Editing Text, 31
Email
Add account, 79
Compose and send, 80
Delete account, 81
Send Gmail, 76
Setup, 79
Share pictures, 86
View and reply, 81
Emergency Numbers, 48
Enhanced 9-1-1 (E9-1-1), 49
Enter Text, 26
Extended Home Screen, 41
Factory Data Reset, 122
Flash, 4
Flick, 16
Folders, 45
Font
Size, 115
Gallery, 84
View pictures and videos, 84
Gmail
Create account, 32
Delete threads, 77
Index 136
Labels, 77
New messages, 76
Read and reply, 76
Read messages, 77
Report phishing, 78
Report spam, 78
Search, 78
Send message, 76
Share pictures, 86
Switch accounts, 78
Google
Chrome, 82
Create account, 32
Hangouts, 91
Sign in, 33
Voice search, 92
Google Maps, 90
Google Play
Find and install apps, 34
Help, 36
Store, 33
Google Play Music, 97
Google Search, 92
Google Voice Typing, 30, 121
GPS Satellites, 117
Hangouts, 91
Headset
Connect, 105
Headset Jack, 4
Home Screen, 40
Add Folders, 45
Add Shortcuts, 45
Add Widgets, 45
Customize, 44
Extended, 41
Import Contacts, 65
Incoming Call
Answer, 49
Input Settings, 120
Internet, 67
Keyboard
Android keyboard, 29
Default settings, 121
Swype, 28
Touchscreen, 27
Language, 120
Language Settings, 120
Location
GPS satellites, 117
Wireless networks, 117
Location Services, 117
Maps, 90
Memory, 116
Messaging, 67
microSD Card
Format, 116
Mount, 116
Unmount, 116
MMS
Options, 73
Send messages, 68
Multimedia Messaging
Share pictures and videos, 87
Music
Google Play Music, 97
Navigation, 90
Google Maps, 90
Notification Icons, 42
Notifications, 42
Phone
Dialer, 47
Phone Calls, 47
Answer, 49
Emergency numbers, 48
Using Call Logs, 53
Using contacts, 53
Using phone keypad, 47
Phone Layout (illustration), 3
Phone Number
Save to contacts, 61
Phone Status, 126
Phone Update
Software, 37
Pictures
Crop, 86
Rotate, 85
Share via Bluetooth, 87
Share via email, 86
Share via messaging, 87
Take with camera, 83
View, 84
Pinch, 17
Play Music, 97
Play Store, 33
Find and install apps, 34
Pointer Speed, 121
Power Key, 4
Power Off, 15
Index 137
Power On, 15
Rotate, 17
Save a Phone Number, 61
Screen Lock, 119
Screen Rotation, 115
Screen Timeout, 115
SD card
Format, 116
SD Card
Mount, 116
Unmount, 116
Search
Google, 92
Security Settings, 118
Settings, 108
Overview, 108
Setup Screens, 18
Slide, 16
Sound Settings, 114
Speaker, 4
Spread, 17
Status Bar, 42
Status Icons, 43
Stopwatch, 95
Storage
Settings, 116
Swipe, 16
Swype, 28
Tap, 16
Text Editing, 31
Text Entry, 26
Text Messaging
Conversations, 72
Draft messages, 71
Notifications, 71
Options, 73
Send messages, 67
Text-to-Speech, 121
Timer, 96
Touch, 16
Touch and Hold, 16
Touchscreen
Keyboard, 27
Turn off, 36
Turn on, 36
Turn Device Off, 15
Turn Device On, 15
Typing, 26
Video Camera
Record video, 84
Videos
Record, 84
Share via Bluetooth, 87
Share via messaging, 87
View, 84
Visual Voicemail
Listen to multiple messages, 55
Voice Search, 92
Voice Typing, 30
Voicemail
Setup, 54
Volume
Key, 4
Wallpaper, 44, 115
Widgets, 45
Wi-Fi, 101
Settings, 109
Turn on and connect, 101
World Clock, 95
YouTube, 96
Zoom, 17