TCL Communication N002 GSM Quad-band / UMTS Quad-band / LTE 6 band mobile phone User Manual ENGLISH

TCL Communication Ltd. GSM Quad-band / UMTS Quad-band / LTE 6 band mobile phone ENGLISH

User Manual ENGLISH

English - CJB61B3OFAAAQuick Start GuideImportant:Your phone is  a unibody device, so the back cover and battery are not removable. Unauthorized personnel are strictly prohibited from disassembling the phone.If  your  phone  isn’t  working  normally,  try  to  restart  it  by  pressing and holding the Power key for at least 10 seconds until the startup screen appears.If  your  phone  develops  a  serious  error  and  can’t  be  restored  by restarting  it,  you  may  need  to  restore factory  settings  by  pressing and  holding  the  Power  key  and Volume  up  key  until  the  startup screen  appears. Then  select  "reboot  system  now"  and  press  the Power key to confirm.Note:  Please  take  care  when  performing  such  operations  because they will  erase personalized  settings and  data  saved in  your phone, such as SMS, Contacts, Music, etc.For  more  information  about  how  to  use  your  device  please  visit www.alcatelonetouch.us  to  download  the  complete  user  manual. From  the  website,  you  can  consult  the  FAQ,  perform  software upgrades, etc.Thank you for buying ALCATEL ONETOUCH 6045I. We hope you will enjoy your high-quality mobile communication experience.BC
11 Your mobile ������������������1�1  Keys and connectorsMicro-USB ConnectorFront cameraHeadset connectorLED indicatorHome keyTouch screenBack keyRecents keyTable of contents1  Your mobile ��������������������������������������������������������������������� 12  Text input ���������������������������������������������������������������������� 113  Phone call ���������������������������������������������������������������������� 124  Contacts ������������������������������������������������������������������������ 155  Messaging����������������������������������������������������������������������� 166   Email ������������������������������������������������������������������������������ 187  Getting connected �������������������������������������������������������� 198  Find my location using GPS satellites ������������������������ 219  Data backup ������������������������������������������������������������������ 2210  Factory data reset �������������������������������������������������������� 2211   Applications & Internal storage ���������������������������������� 2312  Upgrade ������������������������������������������������������������������������� 24Safety and use ������������������������������������������������������������������������� 25General information �������������������������������������������������������������� 34Warranty ��������������������������������������������������������������������������������� 35Troubleshooting���������������������������������������������������������������������� 37PROTECT YOUR HEARINGTo prevent possible hearing damage, do not listen at high volume  levels  for  long  periods.  Exercise  caution  when holding your device near your ear while the loudspeaker is in use.www.sar-tick.comThis product meets applicable national SAR limits of  1.6 W/kg. The  specific  maximum  SAR  values can be found on page 30 of this user guide.When carrying the product or using it while worn on your body, either use an approved accessory such  as  a  holster  or  otherwise  maintain  a distance  of  1.0  cm  from  the  body  to  ensure compliance  with  RF  exposure  requirements. Note that the product may be transmitting even if you are not making a phone call.
2 3CameraCamera Flash/FlashlightPower keySIM card  slotVolume keyRecents key• Touch to view recently used applications.Home key• From any application or screen, touch to return to the Home screen.• Touch  and  hold  to  pop  up  Google  search  icon.  Slide your finger to the icon to open Google search.Back key• Touch to  go back to  the  previous screen,  or to  close a dialog box, options menu, the notification panel, etc.These keys are visible when the phone is unlocked. Power key• Press: Lock the screen/Light up the screen.• Press and hold: Shows the pop-up menu to select from Power off/Restart/Airplane mode.• Press  and  hold  the  Power  key  and  Volume up  key to reset.• Press and hold the Power key and Volume down key to capture a screenshot.• Press and hold the Power key for at least 10 seconds to force reboot or hold it longer to power off.Volume Keys • In call mode, adjusts the earpiece or headset volume.• In  Music/Video/Streaming  mode,  adjusts  the  media volume.• In general mode, adjusts the ringtone volume.• Mutes the ringtone of an incoming call.• In camera preview mode, press Volume up or down key to enter burst shoot.1�2  Getting started1�2�1  Set upInserting or removing the SIM/microSD cardYou must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone can support hot swap.
4 5Before you install/remove the SIM card or microSD card, insert the SIM  card  tool  provided into  the  small  opening  on  the  side  of  the device. The SIM/microSD card tray will pop out.Your phone only supports micro-SIM cards. Do not attempt to  insert  other  SIM  types  like  mini  and  nano  cards; otherwise this may cause damage to your phone.To avoid data loss  and  SD card  damage, before removing the SD card, please ensure that the SD card is unmounted (Settings\Storage\Unmount SD card).Charging the batteryConnect  USB  cable  provided  to  your  phone  and  charger.  Then, connect  charger  to  electrical  outlet.  The  LED  indicator  will  light while charging. To reduce power consumption and energy waste, when the battery is fully charged, disconnect your charger; switch off Wi-Fi,  GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.1�2�2  Power on your phoneHold down the Power key until the phone powers on. It will take a few seconds before the screen lights up.Set up your phone for the first timeThe first time you power on the phone, you should set the following options: Language, Google account, etc.Even if no  SIM card is  installed, your phone will  still power on  and you will be able to connect to a Wi-Fi network, sign into your Google account and use some of the phone's features. 1�2�3  Power off your phoneHold down the Power key from the Home  screen until the phone options appear, select Power off.1�3  Home screenYou  can  move  all  of  the  items  (applications,  shortcuts,  folders  and widgets)  you  use  most  frequently  to  your  Home  screen for  quick access. Touch the Home key to switch to the Home screen.Touch to enter application list.Status bar• Status/Notification indicators • Touch and drag down to open the notification panel.Touch an icon to open an application, folder, etc.Favorite tray applications• Touch to enter the application.• Touch and hold to move or change applications.Search bar• Touch  to enter text search screen.• Touch  to enter voice search screen.The Home screen is provided in an extended format to allow more space for adding  applications,  shortcuts etc.  Slide the  Home screen horizontally left and right to get a complete view. 1�3�1  Using the touchscreenTouch To access an application, touch it with your finger.Touch and Hold Touch and hold the item to enter the available options.
6 7Drag Place  and  hold  your  finger  on  the  screen  to  drag  an  object  to another location.Slide/Swipe Slide/Swipe  your  finger  up/down  and  left/right  to  scroll  through screens, applications, web pages etc.Flick Flick your finger across the screen to move through screens faster. Pinch/Spread Place  your  index  finger  and  thumb  on  the  screen  and  draw  them apart or together to scale an element on the screen.Rotate Automatically  change  the  screen  orientation  from  portrait  to landscape by turning the phone sideways to have a better view.1�3�2  Status barFrom the  status  bar,  you can  view  both  phone status  (to  the  right side) and notification information (to the left side). Status iconsGPRS connected No signalGPRS in use Alarm is setEDGE connected Bluetooth is onEDGE in use Connected to a Bluetooth device3G connected Speakerphone is on3G in use Phone microphone is muteHSPA (3G+) connected RoamingHSPA (3G+) in use No SIM card installedHSPA+ connected Vibrate modeHSPA+ in use Battery is very low4G connected Battery is low4G in use Battery is partially drainedSignal strength Battery is fullWi-Fi is on Battery is chargingConnected to a Wi-Fi network GPS is onAirplane mode
8 9Notification iconsNew Gmail message Missed callNew Email message Call forwarding is onNew text or multimedia message Song is playingProblem with SMS or MMS delivery Connected to VPNNew Google Hangouts message Radio is onNew voicemail Uploading dataUpcoming event Download finishedScreenshot captured Select input methodBoth USB tethering and portable hotspot are onAn open Wi-Fi network is availableUSB tethering is on Phone is connected via USB cablePortable Wi-Fi hotspot is on System update availableCarrier data use threshold approaching or exceededMore notifications are hiddenTouch  and  drag  the  Status  bar  down  to  open  the  Quick  setting panel  or  Notification  panel.  Drag  up  to  close  it. When  there  are notifications, you can touch them to access notifications directly.Notification panelWhen there are notifications, touch and  drag  the  Status bar  down to open the Notification panel to read more detailed information.Touch to clear all event–based notifications (other ongoing notifications will remain).Touch to switch to the quick setting panel.Quick setting panelTouch and drag  the Notification  panel down or  touch   to  open the Quick setting panel. You can enable or disable functions or change modes by touching the icons.Touch to enter user screen.Touch to access Settings, where you can set more items.
10 111�3�3  Lock/Unlock your screenTo protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc.1�3�4  Personalise your Home screenAddYou can touch and hold a folder, an application, or a widget to activate Move mode and drag the item to any Home screen you prefer.RepositionTouch and hold the item to be repositioned to activate Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.RemoveTouch  and  hold  the  item  to  be  removed  to  activate  Move  mode, drag  the  item  up  to  the  top  of  the    icon, and  release  after  the item turns red.Create foldersTo improve the organization of items (shortcuts or applications) on the Home screen, you can add them to a folder by stacking one item on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name.Wallpaper customisationTouch  and  hold  the  home  screen,  then  touch  Wallpapers  to customize wallpapers. 1�3�5  Volume adjustmentYou can  set the  ringer, media  and phone ringtone volumes to  your preference  by  pressing  the  Volume  up/down  key,  or  touching Settings\Sound & notification\Media volume to set the volume.2 Text input ����������������������2�1  Using Onscreen KeyboardOnscreen Keyboard settingsTouch  Settings\Language  &  Input,  touch  the  keyboard  you want  to  set  up and a  series  of  settings  will  become  available  for your selection. Adjust the Onscreen Keyboard orientationTurn  the  phone  sideways  or  upright  to  adjust  the  Onscreen Keyboard  orientation.  You  can  adjust  it  by  changing  the  settings (Touch  Settings\Display\When  device  is  rotated\Rotate  the contents  of  the  screen). Also  your  phone  screen  is  reversible. (Touch Settings\Display\Reversible).Enabling the  Reversible setting  will  allow the User  Interface  of the display to rotate a full 180 degrees so that the phone can be used in an upside-down ("reversed") orientation.  Your phone can also make or receive calls in this reverse mode due to its unique design of dual microphones and speakers.  Please refer to Section 3.2 of this User Guide for further instructions on the proper use of this feature.2�1�1  KeyboardTouch to switch between symbol and numeric keyboard.Touch & hold to select symbols.Touch to enter text or numbers.Touch to input comma.Touch & hold to show input options.Touch to switch  "abc/Abc" mode; Touch & hold to switch "abc/ABC" mode.
12 132�2  Text editingYou can edit the text you have entered.• Touch  and  hold  or  double-tap  within  the  text  you  would  like to edit.• Drag the tabs to change the highlighted selection.• The following options  will show: Select  all   ,  Cut   , Copy  and Paste   . • Touch the   icon to go back without any action.3 Phone call �����������������3�1  Placing a callIn  either  Normal  or  Reverse  Mode  orientation,  the  following instructions apply in regards to making voice calls with this device.You can easily place a call using Call. Touch the Application tab from the Home screen and select Call.     Touch to send message to the previewed number.Touch to call the previewed number.Slide to access the RECENT and CONTACTS.Touch to hide/display keyboard.                Display the suggested number(s).Touch and hold to access voicemail.Enter  the  desired  number  from  the  keyboard  directly  and  touch   to  place  the  call  or  select  a  contact  from  CONTACTS  or RECENT by sliding or touching tabs, then choose your target SIM card to make the call. The number you entered can be saved to Contacts by touching and then touching Create new contact.If  you  make  a  mistake,  you  can  delete  the  incorrect  digits  by touching   .To hang up a call, touch   .3�2  Answering or rejecting a call       When you receive a call:• Slide the   icon to the right to answer;
14 15• Slide the   icon to the left to reject;• Slide the   icon upwards to reject the call  by sending a  preset message.To mute the ringtone volume of an incoming call, press the Volume up/down  key  or  turn  the  phone  over  (when  the  Settings\Gestures\Turn over to mute option is activated).3�2�1  Reversible call functionalityYour phone features a unique Reversible UI, which ensures complete functionality. When  this  feature  is  enabled  through  the  Settings\Display\Reversible  menu,  it  allows  normal  calls  to  be  made  or received even  when  the  phone  is  held  upside  down. The  reversed UI will appear upright and normal, even if the phone is upside down.  The  phone  will  function  normally  in  all  respects  as  it  relates  to interacting with the display, except that the power and volume keys will be on the opposite sides of their normal position.  Also, take care to remember that the camera lenses (front and back) will be toward the lower edge of the device when in the reversed orientation. Please note  that  while  a  call  is  connected  (user  has  selected Answer  or Send), the UI will be fixed for the duration of the call.  To disable the Reversible feature, simply go to the Settings\Display setting menu and uncheck the Reversible box.  Always make a visual inspection of the proper UI orientation when making or receiving a  call to avoid placing the incorrect end of  the phone to your ear. During an active call, if the phone must be taken away from your ear (eg, switching hands or to the other ear) please use caution not to use the phone in an orientation opposite that of which was used to originally make or answer the call. Doing so could cause unwanted, albeit brief, exposure to  additional RF  to the user. Only the active receiver (speaker) serving as the "top" of the device will function during the call so holding the device inadvertently in the opposite orientation will result in not being able to hear the other caller from the receiver against the ear.  The user just needs to rotate the device back to the correct position to continue the call. Use of third-party auto-answer type features is also not recommended.3�3  Consulting your call memoryYou can access your call memory by touching RECENTS tab from the Phone screen to view Missed calls, Outgoing calls and Incoming calls.4 Contacts �������������������You  can  view and  create  contacts  on  your phone  and  synchronize these  with  your  Gmail  contacts  or  other  applications  on  the  web or on your phone.4�1  Adding a contactTouch the Application tab from the Home screen, select Contacts, then touch the   icon in the contacts list to create a new contact.4�2  Importing, exporting and sharing contactsFrom the  Contacts  screen,  touch  the   icon  to  open  the options menu,  touch  Import/export,  then  select  Import  from  SIM card,  Export  to  SIM  card,  Import  from  SD  storage/phone storage,  Export  to  SD  storage/phone  storage  or  Share visible contacts.
16 17To  import/export  a  single  contact  from/to  your  SIM  card,  select the  contact  you  want  to  import/export,  and  touch  the  /  icon to confirm.To import/export all contacts from/to your SIM card, touch the   icon and then the  / icon to confirm.You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc.Touch  a  contact  you  want  to  share,  touch  the   icon  and  Share from the  contact  details  screen, and  then  select  the  application to perform this action. 4�3  Synchronising contacts in multiple accountsContacts,  data  or  other  information  can  be  synchronized  from multiple  accounts,  depending  on  the  applications  installed  on  your phone.5 Messaging �����������������You can create, edit and receive SMS and MMS with this phone.To  access  this  feature,  touch  the Application  tab  from  the  Home screen, then select Messaging.To  check  messages  stored  in  your SIM  card,  touch  the   icon  from  the  Messaging  screen,  then  touch  Settings\Manage SIM messages.5�1  Write messageOn the message list screen, touch the new message icon   to write text/multimedia messages.Touch to create a new message.• Touch to view the whole message thread.• Touch & hold to activate delete mode. Sending a text messageEnter  the mobile  phone  number  of  the  recipient in  the  To  bar  or touch    to add  recipients and  touch the  Type message  bar to enter the text of the message. Touch the   icon to insert emotions or icons. When finished, touch   to send the text message. An  SMS  of  more  than  160  characters  will  be  charged  as several SMS. Specific letters (letters with accents etc.) will also increase the size of the SMS. This may cause multiple SMS to be sent to your recipient.Sending a multimedia messageMMS  enables  you  to  send  video  clips,  images,  photos,  animations, slides, and sounds to other compatible phones and email addresses. An  SMS  will  be  converted  to  MMS  automatically  when  media  files (image,  video,  audio,  slides,  etc.)  are  attached  or  Subject  or  email addresses added.
18 196  Email �������������������������Besides  your  Gmail  account,  you  can  also  set-up  external  POP3, IMAP or Exchange email accounts in your phone.To  access  this  feature,  touch  the Application  tab  from  the  Home screen, then select Email.An  email  setup  wizard  will  guide  you through the  steps  to  set  up an email account.• Enter the email address and password of the account you want to set up, touch Next.• If the account you entered is not provided by your service provider in  the  phone,  you  will  be  prompted  to  go  to  the  email  account settings  screen  to  enter  settings  manually.  Alternatively,  you  can touch  MANUAL  SETUP  to  directly  enter  the  incoming  and outgoing settings for the email account you are setting up.• Enter the account name and display name in outgoing emails.• To  add  another  email  account,  you  can  touch  the    icon and Settings. Touch Add account to create.To create and send emails• Touch the   icon from the Inbox screen.• Enter recipient(s) email address (es) in the To field.• If necessary, touch the   icon beside To field to add Cc/Bcc to add a copy or a blind carbon copy to the message.• Enter the subject and the content of the message.• Touch   to add an attachment.• Finally, touch   to send�• If you do not want to send the mail right away, you can touch the  icon and Save draft keys or touch the Back key to save a copy. 7 Getting connected �������To  connect  to  the  Internet  with  this  phone,  you  can  use  GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is most convenient.7�1  Connecting to the Internet7�1�1  GPRS/EDGE/3G/4GThe first time you turn on your phone with your SIM card inserted, it  will  automatically  configure  your  network  service:  GPRS,  EDGE, 3G or 4G. To  check  the  network  connection  you  are  using,  touch  Settings\More���\Mobile  networks,  and  touch  Access  Point  Names  or Network operators.7�1�2  Wi-FiUsing Wi-Fi, you  can  connect  to  the  Internet  when  your  phone  is within range of a wireless network. Wi-Fi can be used on your phone even without a SIM card inserted.To turn Wi-Fi on and connect to a wireless network• Touch Settings\Wi-Fi.• Touch the switch   to turn on/off Wi-Fi.• The detailed information of detected Wi-Fi networks is displayed in the Wi-Fi networks section.• Touch a Wi-Fi network to connect. If the network you selected is secured, you are required to enter a password or other credentials (you can contact the network operator for details). When finished, touch CONNECT.   Wi-Fi 5150~5250 operation is for indoor use only.
20 217�2  Browser ��������������������������������������Using the Browser, you can enjoy surfing the Web.To  access  this  feature,  touch  the Application  tab  from  the  Home screen, then select Browser.To go to a web pageOn  the  Browser screen, touch  the  URL  box at  the  top,  enter  the address of the web page, and then confirm. 7�3  Connecting to a computer(1)With  the  USB  cable,  you  can  transfer  media  files  and  other  files between your microSD card/internal storage and the computer. To connect your phone to the computer:• Use  the  USB  cable  that  came  with  your  phone  to  connect the  phone  to  a  USB  port  on  your  computer. You  will  receive  a notification that the USB is connected.• If you use MTP or PTP, your phone will be automatically connected. Before  using  MTP,  make  sure  that  the  driver  (Windows Media Player 11 or higher version) has been installed.To locate data you have transferred or downloaded in your microSD card/internal storage:• Touch   to open the applications list.• Touch File Manager.All data you have downloaded is stored in the File Manager. Here you can view media files (videos, photos, music and others), rename files, install applications into your phone, etc.7�4  Sharing your phone's mobile data connectionYou  can  share  your  phone's  mobile  data  connection  with  a  single computer via USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot.(1)  You can change your default connection mode via Settings\Storage\touch the   icon\USB computer connection. To turn on USB tethering or Portable Wi-Fi hotspot• Touch Settings\More���\Tethering & portable hotspot.• Touch  the  switch    USB  tethering  or  Portable  Wi-Fi hotspot to activate this function. These functions may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas. 8 Find my location using        GPS satellites ����������������To  activate  your  phone’s  global  positioning  system  (GPS)  satellite receiver:• Touch Settings\Location.• Touch the switch   to turn on Google's location service.You can then open Maps to find your location:Use  your  phone’s GPS  satellite  receiver  to  pinpoint  your  location within  an  accuracy  as  close  as  several  meters  (“street  level”). The process  of  accessing  the  GPS  satellite  and  setting  your  phone's precise location for the  first time  will require up to  5 minutes. You will need to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precise location.
22 239 Data backup ������������������This phone enables you to back up your phone’s settings and other application data to Google Servers, with your Google Account. If  you replace your  phone,  the  settings  and  data  you’ve  backed  up are  restored  onto  the  new  phone  the  first  time  you  sign  in  with your Google Account. To activate this function:• Touch Settings\Backup and reset.• Touch the switch   Back up my data.When this  function is  activated,  a wide  variety of  settings and  data is  backed  up,  including  your Wi-Fi  passwords,  bookmarks,  a  list  of the  applications  you’ve  installed,  the  words  you’ve  added  to  the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you deactivate this option,  you stop backing up your settings, and any existing backups are deleted from Google Servers.10 Factory data resetTo activate factory data reset:• Touch Settings\Backup and reset\Factory data reset.• Touch RESET PHONE.Resetting the phone will erase all of your personal data from internal phone  storage,  including  information  about  your  Google Account, any  other  accounts,  your  system  and  application  settings,  and  any downloaded applications. If  you  reset the  phone  in  this way,  you’re prompted  to  re-enter  the  same  kind  of  information  as  when  you first started Android.When you are unable to power on your cellphone, you can perform a factory data reset by pressing the Power key and the Volume up key at the same time until the screen lights up.11  Applications & Internal storage ������11�1  ApplicationsWith this phone, some  built-in Google applications  and other third party applications are available for your convenience.With the built-in applications, you can• Communicate with friends.• Exchange messages or emails with friends.• Track your location, view traffic situations, search for locations and get navigation information to your destination.• Download  more  applications  from  the  Google  Play  Store  and more.For  more  information  about  these  applications,  please  check  the online user manual at: www.alcatelonetouch.us.11�2  Internal storageTouch  Settings\Storage to  display  the  amount  of  internal  phone storage  used by  the  operating  system, its  components, applications (including those you downloaded), permanent and temporary data.If a warning message comes up saying that phone memory is  limited,  you  are  required  to  free  up  space  by  deleting some unwanted applications, downloaded files, etc.
24 2512 UpgradeYou  can  use  the  Over-the-air  Software  Upgrade  to  update  your phone's software.12�1  Over-the-air Software UpgradeUsing the Over-the-air Software Upgrade tool you can update your phone's software.To access System updates, touch   icon to open the applications list,  then  touch  Settings\About  phone\System  updates. When there is a new version to be updated, an indicator will be shown on the System updates menu. If you want to update the system, please touch  System  updates  and  then  the  button  Download,  after  it is  done  please  touch  Install  to  complete  the  upgrade.  Now  your phone's software will be the latest version.You  should  turn  on  data  connection  before searching  for  updates. Settings  for  auto-check  intervals  is  also  available  once  you  restart the phone.If  you  have  chosen  auto-check  a  dialog  box  will  pop  up  when  the new system discovers the new software version. You can choose to download or ignore. The notification will also show in Status bar.All  functions  including  emergency  calls  will  not  be  active during over-the-air software upgrade. Safety and use ����������������������We  recommend  that  you  read  this  chapter  carefully  before  using your  mobile  phone.  The  manufacturer  disclaims  any  liability  for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.• TRAFFIC SAFETY:Given  that  studies  show  that  using  a  mobile  phone  while  driving a  vehicle  constitutes  a  real  risk,  even  when  the  hands-free  kit  is used (car kit, headset...), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Check the laws and  regulations  on  the  use  of  wireless  mobile  phones  and  their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.When driving, do not use your mobile phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.When switched on, your mobile phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:-do not place your mobile phone on top of the dashboard or within an airbag deployment area,-check with your car dealer or  the car  manufacturer to make sure that  the  car’s  electronic  devices  are  shielded  from  mobile  phone RF energy.• CONDITIONS OF USE:You are advised to switch off the mobile phone from time to time to optimize its performance.Remember  to  abide  by  local  authority  rules  of  mobile  phone  use on aircrafts.Operational  Warnings:  Obey  all  posted  signs  when  using  mobile devices in public areas. Follow  Instructions  to Avoid  Interference  Problems: Turn  off  your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.Switch  the mobile  phone  off  when  you are  in health  care  facilities, except in designated areas. As with many other types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency.
26 27Switch  the  mobile  phone  off  when  you  are near  gas  or  flammable liquids.  Strictly  obey  all  signs  and  instructions  posted  in  a  fuel depot,  gas station, or chemical  plant,  or in any potentially explosive atmosphere.When the mobile phone is switched on, it should be kept at least 15 cm  from any medical device  such  as  a  pacemaker,  a  hearing  aid  or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any. Read  and  follow  the  directions  from  the  manufacturer  of  your implantable  medical  device.  If  you  have  any  questions  about  using your  mobile  device  with  your  implantable  medical  device,  consult your healthcare provider.To  avoid  hearing  impairment,  answer  the  call  before  holding  your mobile phone to  your  ear. Also  move the  handset  away from  your ear while using the “hands-free” option because the amplified volume might cause hearing damage.It is recommended to  have proper supervision  while small children use your mobile phone.Please note that your phone is a unibody device, the back cover and battery  are  not  removable.  Do  not  attempt  to  disassemble  your phone.  If  you  disassemble  your  phone  the  warranty  will  not  apply. Also disassembling the phone may damage the battery, and may cause leakage of substances that could create an allergic reaction.Always  handle your  mobile phone  with care and keep it in  a  clean and dust-free place.Do not allow your mobile phone to be exposed to adverse weather or environmental conditions  (moisture,  humidity,  rain,  infiltration  of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is -10°C (14°F) to +45°C (113°F) (the max value depends on device, materials and housing paint/texture).Over 45°C (113°F) the legibility of the mobile phone’s display may be impaired, though this is temporary and not serious. Do not open or attempt to repair your mobile phone yourself.Do not drop, throw or try to bend your mobile phone.Do not use the mobile phone if the glass made screen, is damaged, cracked or broken to avoid any injury.Do not paint it.Use  only  batteries,  battery  chargers,  and  accessories  which  are recommended by TCL Communication Ltd. and its affiliates and are compatible with your mobile phone model.TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.Your  mobile  phone  should  not  be  disposed  of  in  municipal  waste. Please check local regulations for disposal of electronic products.Remember to make back-up copies or keep a written record of all important information stored in your mobile phone.Some  people  may  suffer  epileptic  seizures  or  blackouts  when exposed  to  flashing  lights,  or  when  playing  video  games.  These seizures  or  blackouts  may  occur  even  if  a  person  never  had  a previous  seizure  or  blackout.  If  you  have  experienced  seizures  or blackouts, or if you have a family history of such occurrences, please consult  your  doctor  before  playing  video  games  on  your  mobile phone  or  enabling  a  flashing-lights  feature  on  your  mobile  phone. Parents should monitor their children’s use of video  games or other features that incorporate flashing lights on the mobile phones.All  persons  should  discontinue  use  and  consult  a  doctor  if  any  of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the  likelihood  of  such  symptoms,  please  take  the  following  safety precautions:-  Play at the farthest distance possible from the screen.When you  play games  on your  mobile  phone, you  may  experience occasional discomfort in your hands, arms, shoulders, neck, or other parts  of  your  body.  Follow  these  instructions  to  avoid  problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:-Take a minimum 15-minute break for every hour of game playing.-If  your hands, wrists,  or arms  become  tired  or sore while  playing, stop and rest for several hours before playing again.-If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.PROTECT YOUR HEARINGTo  prevent  possible  hearing  damage,  do  not  listen  at high  volume  levels  for  long  periods.  Exercise  caution when  holding  your  device  near  your  ear  while  the loudspeaker is in use.
28 29• PRIVACY:Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile  phone  regarding  taking  photographs  and  recording  sounds with your mobile telephone.  Pursuant to such  laws and regulations, it  may be  strictly  forbidden  to  take  photographs and/or  to  record the voices  of other  people  or  any of  their personal  attributes, and duplicate  or  distribute  them,  as  this  may  be  considered  to  be  an invasion of privacy. It is the  user's sole responsibility to ensure that prior  authorization  be  obtained,  if  necessary,  in  order  to  record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone.• BATTERY:Please  note  your  phone  is  a  unibody  device,  the  back  cover  and battery are not removable. Observe the following precautions: - Do not attempt to open the back cover,- Do not attempt to eject, replace and open battery,- Do not punctuate the back cover of your phone,-  Do  not  burn  or  dispose  of  your phone  in  household  rubbish  or store it at temperature above 60°C.Phone  and  battery  as  a  unibody  device  must  be  disposed  of  in accordance with locally applicable environmental regulations.This symbol on  your  mobile phone,  the  battery  and  the accessories means that these products must be taken to collection points at the end of their life:- Municipal waste disposal centers with specific bins for these    items of equipment- Collection bins at points of sale.They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.In European Union countries:These  collection  points  are  accessible  free  of  charge. All  products with this sign must be brought to these collection points.In non European Union jurisdictions:Items of equipment with this symbol are not be thrown into ordinary bins  if  your  jurisdiction  or  your  region  has  suitable  recycling  and collection facilities; instead they are to be taken to collection points for them to be recycled.In  the  United  States  you  may  learn  more  about  CTIA’s  Recycling Program at http://www.gowirelessgogreen.org/CAUTION:  RISK  OF  EXPLOSION  IF  BATTERY  IS  REPLACED BY  AN  INCORRECT  TYPE.  DISPOSE  OF  USED  BATTERIES ACCORDING TO THE INSTRUCTIONS.• CHARGERSHome  A.C./  Travel  chargers  will  operate  within  the  temperature range of: 0°C (32°F) to 40°C (104°F).The  chargers  designed  for  your  mobile  phone  meet  with  the standard for safety of  information technology  equipment and  office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.Characteristics of power supply (depending on the country):Travel charger:  Input: 100-240 V, 50/60 Hz, 0.5 A          Output: 5 V, 2A Battery:          Lithium 2910 mAh• RADIO WAVES:THIS  MOBILE  PHONE  MEETS  THE  GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines  and  establish  permitted  levels  of  RF  energy  for  the general population. The guidelines are based on standards that were developed by  independent  scientific  organizations  through periodic and thorough evaluation of scientific studies. These guidelines include a  substantial  safety  margin  designed  to  ensure  the  safety  of  all persons, regardless of age and health.The  exposure  standard  for  mobile  phones  employs  a  unit  of measurement  known  as  the  Specific  Absorption  Rate,  or  SAR. The  SAR  limit  set  by  public  authorities  such  as  the  Federal Communications Commission of the  US Government (FCC), or by Industry  Canada, is  1.6 W/kg averaged over 1  gram  of  body tissue. Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands.
30 31Although the SAR is determined at the highest certified power level, the  actual  SAR  level  of  the  mobile  phone  while  operating  can  be well below the maximum value. This is because the mobile phone is designed to operate at multiple  power levels so  as to use only the power required to reach the network. In general, the closer you are to a  wireless  base station  antenna, the  lower the  power output  of the mobile phone. Before a mobile phone model is available for sale to  the  public,  compliance  with  national  regulations  and  standards must be shown.The highest SAR value for this model mobile phone when tested is 1.39W/Kg for use at the ear and 1.42W/Kg for use close to the body. While there  may  be differences between  the SAR  levels of  various mobile phones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the mobile phone  meets FCC  RF  exposure  guidelines provided  that  it is  used with a non-metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.Additional  information  on  SAR  can  be  found  on  the  Cellular Telecommunications  &  Internet  Association  (CTIA)  Web  site:  http://www.ctia.org/The  World  Health  Organization  (WHO)  considers  that  present scientific  information  does  not  indicate  the  need  for  any  special precautions for  use  of  mobile  phones. If  individuals  are  concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep mobile  phones  away  from  the  head  and  body.  Additional  WHO information  about  electromagnetic  fields  and  public  health  are available on the following website: http://www.who.int/peh-emf. Note: This equipment has been tested and found to comply with the limits  for  a  Class  B  digital  device  pursuant  to  part  15  of  the  FCC Rules. These  limits  are  designed  to  provide  reasonable  protection against  harmful  interference  in  a  residential  installation.  This equipment  generates,  uses  and  can  radiate  radio  frequency  energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is  no  guarantee  that  interference  to  radio  or  television  reception, which can be  determined by turning  the equipment off  and on, the user is encouraged to try to correct the interference by one or more of the following measures:-Reorient or relocate the receiving antenna.-Increase the separation between the equipment and receiver.-Connect  the  equipment  into  an  outlet  on  a  circuit  different  from that to which the receiver is connected.-Consult the dealer or an experienced radio/ TV technician for help.Changes  or  modifications  not  expressly  approved  by  the  party responsible for compliance could void the user’s authority to operate the equipment.For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:This  device  complies  with  Part  15  of  the  FCC  Rules  and  Industry Canada  licence-exempt  RSS  standard(s).  Operation  is  subject  to the condition that this device does not cause harmful interference.For other devices, they bear the following statement:This  device  complies  with  Part  15  of  the  FCC  Rules  and  Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:(1) this device may not cause harmful interference(2)  this  device  must  accept  any  interference  received,  including interference that may cause undesired operation.Your mobile phone is  equipped with a built-in  antenna.  For optimal operation, you should avoid touching it or degrading it.As  mobile  devices  offer  a  range  of  functions,  they  can  be  used  in positions  other  than  against  your  ear.  In  such  circumstances  the device will be compliant with the guidelines when used with headset or  usb  data  cable.  If  you  are  using  another  accessory  ensure  that whatever product is used is free of any metal and that it positions the mobile phone at least 10 mm away from the body.Please  note  by  using  the  device  some  of  your  personal  data  may be shared with the main device. It is under your own responsibility to  protect  your  own  personal  data,  not  to  share  with  it  with  any unauthorized  devices  or  third  party  devices  connected  to  yours. For  products  with Wi-Fi  features,  only  connect  to  trusted Wi-Fi networks.  Also  when  using  your  product  as  a  hotspot  (where available), use network security. These precautions will help prevent unauthorized access to your device. Your product can store personal information  in  various  locations  including  a  SIM  card,  memory card,  and built-in  memory. Be  sure to  remove or  clear all  personal information  before you  recycle, return, or  give  away  your  product. Choose  your  apps  and  updates  carefully,  and  install  from  trusted sources only. Some apps can impact your product’s performance and/or have access to  private  information including account details, call data, location details and network resources.
32 33Note  that  any  data  shared  with  TCL  Communication  Ltd.  is stored  in  accordance  with  applicable  data  protection  legislation. For  these  purposes  TCL  Communication  Ltd.  implements  and maintains  appropriate  technical  and  organizational  measures  to protect  all  personal  data,  for  example  against  unauthorized  or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to (i) the technical possibilities available, (ii) the costs for implementing the measures, (iii) the risks involved with the processing of the personal data, and (iv) the sensitivity of the personal data processed. You  can  access,  review  and  edit  your  personal  information  at  any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request.• LICENSESmicroSD Logo is a trademark.The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL  Communication  Ltd.  and  its  affiliates  is  under license. Other trademarks and trade names are those of their respective owners.  ALCATEL ONETOUCH 6045I Bluetooth Declaration ID D026266The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. Wi-Fi 5150~5250  operation  is  for  indoor use only.Google,  the  Google  logo,  Android,  the  Android logo,  Google  SearchTM,  Google  MapsTM,  GmailTM, YouTube, Google Play Store, Google LatitudeTM and HangoutsTM are trademarks of Google Inc.The Android  robot  is  reproduced  or  modified  from  work  created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will show when you  touch  and  hold  Google  legal  in  Settings\  About  phone\ Legal information)(1).You have purchased a  product which uses  the open  source (http://opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License. We  will  provide  you  with  a  complete  copy  of  the  corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communication Ltd..You  may  download  the  source  codes  from  http://sourceforge.net/projects/alcatel/files/. The  provision  of  the  source  code  is  free  of charge from internet. Hearing Aid CompatibilityYour  mobile  phone  is  rated:  «For  Hearing  Aid»,  to  assist  hearing device users in  finding mobile  phones that  may be  compatible with their hearing devices.This device is HAC M3 compatible. Reference ANSI C63.19-2011FCC ID: 2ACCJN002 IC: 9238A-0037For  more  information  please  visit  our  website  http://www.alcatelonetouch.usIC Radiation Exposure StatementThis EUT is compliance with SAR for general population/uncontrolled exposure  limits  in  IC  RSS-102  and  had  been  tested  in  accordance with  the  measurement  methods  and  procedures  specified  in  IEEE 1528 and IEC 62209. This equipment should be installed and operated with minimum distance 10 mm between the radiator and your body. This device and its antenna(s) must not  be co-located or operating in conjunction with any other antenna or transmitter.Industry Canada NoteThis  device  complies  with  Industry  Canada  license-exempt  RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2)  this  device must  accept  any  interference,  including  interference that may cause undesired operation of the device.This Class B digital apparatus complies with Canadian ICES-003.(1)  It depends on countries.
34 35General information �����������• Website: www.alcatelonetouch.us, www.alcatelonetouch.ca• Facebook: www.facebook.com/alcatelonetouchusa,  www.facebook.com/alcatelonetouchcanada• Twitter: http://www.twitter.com/alcatel1touch• Hot Line Number: In United States please call, (855) 368-0829 for  technical  support.  In  Canada  please  call,  (855)  844-6058  for technical support.• Electronic  labeling  (Elabel)  path:  Touch  Settings/Regulatory &  Safety  or  input  "*#07#", you  can  find  more  information  about labeling(1)�On  our  Internet  site,  you  will  find  our  FAQ  (Frequently  Asked Questions)  section. You  can  also  contact  us  by  e-mail  to  ask  any questions you may have. An  electronic  version  of  this  user  guide  is  available  in  English  and other languages according to availability on our server: www.alcatelonetouch.usYour telephone is a transceiver that operates on GSM/GPRS/EDGE in quad-band with 850/900/1800/1900 MHz, UMTS: 850/1900/AWS/2100 and LTE FDD: B2/4/5/7/12/17.Protection against theft(2)Your  mobile  phone  is  identified  by  an  IMEI  (mobile  phone  serial number) shown on the packaging label and in the product’s memory. We recommend  that  you note  the  number  the  first  time  you  use your  mobile  phone  by  entering  *#06#  and  keep  it  in  a  safe  place. It may be requested by the  police or  your operator if your mobile phone is stolen. DisclaimerThere  may  be  certain  differences  between  the  user  manual description  and  the  mobile  phone’s  operation,  depending  on  the software release of your mobile phone or specific operator services.TCL  Communication  Ltd.  shall  not  be  held  legally  responsible  for such differences,  if any, nor  for their potential consequences, which responsibility shall be borne by the operator exclusively.(1)  Varies by country.(2)  Contact your network operator to check service availability.Warranty ������������������������������TCL Communication Ltd. warrants to the original retail purchaser of this wireless device that should this product or  part thereof during normal  consumer  usage  and  condition  be  proven  to  be  defective in  material  or  workmanship  that  results  in  product  failure  within the  first  twelve  (12)  months  from  the  date  of  purchase  as  shown on your original sales receipt from an authorized sales agent.  Such defect(s)  will  be  repaired  or  replaced  (with  new  or  rebuilt  parts) at the  company’s option  without charge  for parts or  labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against  defects and workmanship that  results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt.  Such defect(s) will  be  repaired  or  replaced  (with  new  or  rebuilt  parts)  at  the company’s option without charge for parts or labor directly related to the defect(s). The limited warranty for your wireless device will be voided if any of the following conditions occur:• Non-compliance  with  the  instructions  for  use  or  installation,  or with  technical and  safety  standards applicable  in  the  geographical area where your phone is used;• Connection to any equipment not supplied or not recommended by TCL Communication Ltd.;• Modification or repair performed by individuals not authorized by TCL Communication Ltd. or its affiliates; • Changes to the device operating system by the user or third party applications;• Acts  of  god  such  as  inclement  weather,  lightning,  power  surges, fire,  humidity,  infiltration  of  liquids  or  foods,  chemical  products, download of files, crash, high voltage, corrosion, oxidation;• Removal or altering  of the wireless device’s event labels or serial numbers (IMEI);• Damage  from  exposure  to  water  or  other  liquids,  moisture, humidity,  excessive  temperatures  or  extreme  environmental conditions,  sand,  excess  dust  and  any  condition  outside  the operating guidelines;• Rooted devices;• Damage as result of physical abuse regardless of cause.
36 37There are no  express warranties, whether  written,  oral  or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL Communication Ltd.  or  any of  its  affiliates  be  liable  for  incidental  or  consequential damages  of  any  nature  whatsoever,  including  but  not  limited  to commercial loss, to the full extent those damages can be disclaimed by  law.  Some  states  do  not  allow  the  exclusion  or  limitation  of incidental or consequential damages, or limitation of the duration of implied  warranties,  so  the  preceding  limitations  or  exclusions  may not apply to you.How to obtain Support:  In United States please call, (855) 368-0829 or  go  to  www.alcatelonetouch.us  for  technical  support.  In  Canada please  call,  (855)  844-6058  or  go  to  www.alcatelonetouch.ca  for technical  support.  We  have  placed  many  self-help  tools  that  may help you to isolate the problem and eliminate the need to send your wireless device in for service.  In the case that your wireless device is no longer covered by this limited warranty due to time or condition, you may utilize our out of warranty repair options. How to obtain Hardware Service within the terms of this warranty: Create a  user  profile  (alcatel.finetw.com)  and  then  create an  RMA for the defective device.  Ship the device with a copy of the original proof of purchase (e.g. original copy of the dated bill of sale, invoice) with the owner’s return address (No PO  Boxes accepted), wireless carrier’s name,  alternate  daytime phone  number,  and  email address with  a  complete  problem  description.    Only  ship  the  device.    Do not  ship  the  SIM  card,  memory  cards,  or  any  other  accessories such as the power adapter.  You must properly package and ship the wireless device to the repair center.  TCL Communication Ltd. is not responsible for devices that do not arrive at the service center or are damaged in transit.  Insurance is recommended with proof of delivery. Upon receipt, the service center will verify the warranty conditions, repair, and return your device to the address provided in the RMA.Troubleshooting�������������������Before contacting the service center, you are advised to  follow the instructions below:• You  are  advised  to  fully  charge  (    )  the  battery  for  optimal operation.• Avoid  storing  large  amounts  of  data  in  your  phone  as  this  may affect its performance.• Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the Power key and  the  Volume  up  key at the same  time). ALL User phone data: contacts, photos, messages, files, and downloaded applications will be permanently lost. It is strongly advised to fully back up  the  phone  data and profile  via Smart Suite  before doing formatting or upgrading. and carry out the following checks:My phone cannot be switched on or is frozen• When  the  phone  cannot  be  switched  on,  charge  for  at  least  20 minutes to  ensure  the  minimum battery power  needed,  then  try to switch on again.• When the  phone falls  into a  loop during  power on-off animation and  the  user  interface  cannot  be  accessed,  press  and  hold  the Volume down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs.• If  neither  method  is  effective,  please  reset  the  phone  using  the Power key and the Volume up key, (holding both together).My phone has not responded for several minutes• Restart  your  phone  by  pressing  and  holding  the  Power key  for more than 10s.My phone turns off by itself• Check  that  your  screen  is  locked  when  you  are  not  using  your phone,  and  make  sure  the  Power  key  is  not  mis-contacted  due to unlocked screen.• Check the battery charge level.My phone cannot charge properly• Make  sure  you  are  using  the  ALCATEL  ONETOUCH  charger included in the box.• Make sure  that  your  battery  is  not  completely  discharged;  if  the battery  power  is  empty  for  a  long  time,  it  may  take  around  20 minutes to display the battery charger indicator on the screen.
38 39• Make sure  charging  is carried  out  under  normal  conditions  (0°C to +40°C).• When abroad, check that the voltage input is compatible.My  phone  cannot  connect  to  a  network  or  “No  service” is displayed• Try connecting in another location.• Verify the network coverage with your operator.• Check with your operator that your SIM card is valid.• Try selecting the available network(s) manually.• Try connecting at a later time if the network is overloaded.My phone cannot connect to the Internet• Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box.• Make  sure  that  the  internet  access  service  of  your  SIM  card  is available.• Check your phone's Internet connecting settings.• Make sure you are in a place with network coverage.• Try connecting at a later time or another location.Invalid SIM card• Make  sure  the  SIM  card  has  been  correctly  inserted  (see "Inserting or removing the SIM card").• Make sure the chip on your SIM card is not damaged or scratched.• Make sure the service of your SIM card is available.Unable to make outgoing calls• Make sure you have dialed a valid number and have touched  .• For international calls, check the country and area codes.• Make sure your phone is connected to a network, and the network is not overloaded or unavailable.• Check  your  subscription  status  with  your  operator  (credit,  SIM card valid, etc.).• Make sure you have not barred outgoing calls.• Make sure that your phone is not in flight mode.Unable to receive incoming calls• Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).• Check  your  subscription  status  with  your  operator  (credit,  SIM card valid, etc.).• Make sure you have not forwarded incoming calls.• Make sure that you have not barred certain calls.• Make sure that your phone is not in flight mode.The  caller’s  name/number  does  not  appear  when  a  call  is received• Check that you have subscribed to this service with your operator.• Your caller has concealed his/her name or number.I cannot find my contacts• Make sure your SIM card is not broken.• Make sure your SIM card is inserted properly.• Import all contacts stored in SIM card to phone.The sound quality of the calls is poor• You can  adjust the  volume during a call by pressing the  Volume Up/Down key.• Check the network strength   .• Make sure that the receiver, connector or speaker on your phone is clean.I am unable to use the features described in the manual• Check  with  your  operator  to  make  sure  that  your  subscription includes this service.• Make sure this feature does not require an ALCATEL ONETOUCH accessory.When  I  select  a  number  from  my  contacts,  the  number cannot be dialed• Make sure that  you have correctly recorded the  number  in your file.• Make sure that you have selected the country prefix when calling a foreign country.I am unable to add a contact in my contacts• Make sure  that your SIM  card contacts are  not  full;  delete  some files or save the files in the phone contacts (i.e. your professional or personal directories).My callers are unable to leave messages on my voicemail• Contact your network operator to check service availability.I cannot access my voicemail• Make sure your operator’s voicemail number is correctly entered in "Voicemail number".• Try later if the network is busy.I am unable to send and receive MMS• Check your phone memory availability as it might be full.• Contact  your network  operator  to  check  service  availability  and check MMS parameters.
40 41• Verify  the  server center  number  or  your MMS  profile  with  your operator.• The server center may be busy, try again later.SIM card PIN locked• Contact your network operator to obtain the PUK code (Personal Unblocking Key).I am unable to connect my phone to my computer• Install Smart Suite.• Check that your USB driver is installed properly.• Open  the  Notification  panel  to  check  if  the  Smart  Suite Agent has activated.• Check  that  your  computer  meets  the  requirements  for  Smart Suite Installation.• Make sure that you’re using the cable included in the box.I am unable to download new files• Make sure there is sufficient phone memory for your download.• Select the microSD card as the location to store downloaded files.• Check your subscription status with your operator.The phone cannot be detected by others via Bluetooth• Make sure that  Bluetooth  is turned  on  and your  phone is  visible to other users .• Make sure  that the two  phones  are within  Bluetooth’s  detection range.How to make your battery last longer• Make  sure  you  follow  the  complete  charge  time  (minimum  3 hours).• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.• Adjust the brightness of screen as appropriate.• Extend the email auto-check interval for as long as possible.• Update  news  and  weather  information  on  manual  demand,  or increase their auto-check interval.• Exit  background-running  applications  if  they  are  not  being  used for a long time.• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.The  phone  will  become  warm  following  prolonged  calls, game  playing,  internet  surfing  or  running  other  complex applications� • This  heating  is  a  normal  consequence  of  the  CPU  handling excessive data. Ending above actions will make your phone return to normal temperatures.
ALCATEL is a trademark of Alcatel-Lucent and is used under license by  TCL Communication Ltd. © Copyright 2015 TCL Communication Ltd.  All rights reservedTCL Communication Ltd. reserves  the right to alter material  or technical specification  without prior notice.All  "Signature"  ringtones  embedded  in  this  phone  have  been composed, arranged and mixed by NU TROPIC (Amar Kabouche).

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