TCT Mobile 181 GSM/GPRS/EDGE Quad bands mobile phone User Manual IP3727 818A QG Eng USA 01 110711 indd

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Document ID	1505630
Application ID	vNVywqs+8w+UIm38oNBYow==
Document Description	IP3727_818A_QG_USA_11_07_11
Short Term Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
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Date Submitted	2011-07-21 00:00:00
Date Available	2011-07-21 00:00:00
Creation Date	2011-07-11 13:19:24
Producing Software	Acrobat Distiller 7.0 (Windows)
Document Lastmod	2011-07-11 13:19:24
Document Title	IP3727_818A_QG_Eng_USA_01_110711.indd
Document Creator	Adobe InDesign CS3 (5.0)
Document Author:	iPress

818A
Quick Start Guide
Your cellphone ..............
1.1
Keys and connectors
The Home screen is provided in an extended format to provide you
with more space for adding widgets and shortcuts. Slide the Home
screen horizontally left and right to get a complete view of the Home
screen. Small dots at the bottom of the screen indicate which screen
you are viewing.
• Return to the previous Home screen
• Press: Reject a call
Lock/unlock the screen
• Press and hold: Power on/off
1.2.1
• Press: Volume up/down
Zoom in/out
• Press and hold: Launch touch screen calibration
For more information about how to use the cellphone, please go
to www.alcatelonetouch.com to download complete user manual.
Moreover, from the website you can also consult FAQ, realize
software upgrade via PC suite, etc.
1.2
You can bring all the items (shortcuts and widgets) you love or use
most frequently to your Home screen for quick access.
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your cellphone
volume safely. Use only headphones recommended by TCT
Mobile Limited and its affiliates.
Vibrate alert: your cellphone vibrates, but does not
ring or beep with the exception of the alarm.
SIM card unavailable.
Silence mode: your cellphone does not ring, beep or
vibrate with the exception of the alarm.
Flight mode.
Level of network reception.
Shortcuts
Tool bar
Micro-USB connector
2.1
Roaming.
Getting started ...........
Removing or installing the back cover
LCD touch unlocked.
MMS unread.
Voicemail message arrived.
(Flickering) Message list is full: your cellphone
cannot accept any new messages. You must access the
message list and delete at least one message on your
SIM card.
Call forwarding activated: your calls are forwarded.
1.2.2
Stopwatch is active.
Touch the status bar and drag down to open, drag up to close.
To open an application, touch it from the list.
Inserting or removing the SIM card
You must insert your SIM card to make phone calls. Please power off
your cellphone and remove battery before inserting or removing the
SIM card.
(1)
4.2
Conversational On (Off) mode
Contacts.................
7.1
Consulting your Contacts
In conversational on mode, you can view chat history in
chronological order. In conversational off mode, you can access the
following folders: Inbox, Outbox, Sent, Drafts, Broadcast SMS,
Voicemail and Templates. You can switch between these two
modes by selecting "Switch view mode" via . Conversational on
mode is set as the default mode and the following instructions are
based on this mode.
To access the Contacts, touch
menu, and select "Contacts".
4.3
7.2
Write message
Touch
to create text/multimedia messages. Specific letters
(accent) will increase the size of the SMS, this may cause multiple
SMS to be sent to your recipient.
An SMS will be converted to MMS automatically when: images,
videos, audio, slides or attachments are inserted; Subject, CC/
BCC/email address is added; or the message contains more than
8 pages of text.
Adding a contact
Call log ...................
8.1
Access
Email ....................
9.4
Palringo Instant message (IM) allows you to chat with other people
using Palringo account. You can also connect to other popular IM
services through Palringo, like Yahoo, AIM, GG, ICQ, GTalk, iChat
etc. Please note that the services accessible to you will depend on
your client version and dynamic Palringo server options.
Available options
When you touch
, you can have access to Delete, Send
message, Edit before call, etc.
Call settings
Music player .................................
9.3
Answered calls/Rejected calls
8.2.1
9.1
Depending on your network operator.
IP3727_818A_QG_Eng_USA_01_110711.indd 1
10
Internet (1) ..................
It migrates self-contained sub-trees of the websites to let you stay
in touch with your friends by flicking through Bebo, Friendster, Hi5,
Myspace and Flickr.
10.2 Opera ............................................
Image viewer ...............................
Video player .................................
Radio .............................................
Your cellphone is equipped with a radio (1) with RDS (2) functionality. You
can use the application as a traditional radio with saved channels or with
parallel visual information related to the radio program on the display
if you tune to stations that offer Visual Radio service. You can listen to
it while running other applications.
Not only does Opera Mini give you the full Web experience where
you stay in touch with your friends, obtain information, do your online
banking etc., but it is also designed to save time by using compressed
web pages.
10.3 Wap .............................................
Access Wap options: Homepage, Bookmarks, Go to URL, Open
file, Last web address, Recent pages, Offline pages, Service
inbox and Settings.
10.4 News .............................................
It is a huge time saver providing news updates from a website in a
simple form. Once subscribed to a channel, it gives you the ability to
track and manage all your favorite RSS content on your cellphone at
anytime, anywhere!
10.5 Weather ......................................
Your cellphone is equipped with a weather function for consulting up
to 3-day forecasts of favorite cities.
(1)
You can access a number of items with this option: Call waiting, Call
forwarding, Call barring, Caller ID, Line switching, Auto redial
and Reject by SMS.
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from the
power socket; switch off Bluetooth or background-running
applications when not in use; reduce the backlight time,
etc.
After removing the back cover, insert your SIM card according to the
graphics shown on the back of the cellphone. To remove the card,
press and slide it out.
Status list
(1)
Depending on your network operator.
Depending on your network operator.
Power on your cellphone
Hold down the
10.6 Facebook ......................................
Facebook is a social utility that connects people with friends and
others who work, study and live around them. It provides a number
of features with which users may interact: Wall, a space on every
user's profile page that allows friends to post messages for the user to
see; Pokes, which allow users to send a virtual “poke” to each other;
Gifts, a feature allowing users to send virtual gifts which appear on the
recipient’s profile; Market places, which lets users post free classified
goods, etc.
To open an account online, please go to: http://www.facebook.com/.
10.7 mTweet .........................................
Twitter is a social networking and microblogging service that has gained
notability and popularity worldwide. This feature enables cellphone
users to exchange news updates and ideas with a community in the
form of messages or posts. Posts are displayed on the author's profile
page and delivered to the author's subscribers or followers.
To open an account online, please go to: http://twitter.com/.
11
(2)
10
The quality of the radio depends on the coverage of the radio station in
that particular area.
Depending on your network operator and market.
11
(1)
Depending on your network operator. May cause additional network
charges for data flow to provide this service. Extra fees might also be
charged in roaming states.
12
Entertainment ........
11.1 Stopwatch .....................................
The stopwatch is a simple application for measuring time with
the possibility to register several results and suspend/resume
measurement.
12
A bookshelf contains the electronic books (.txt file only). While reading
the book, you may add bookmark by touching
or go to bookmark
by touching
, or reach the text by searching words, phrases
(Options\Find, Options\Jump to).
Depending on your network operator.
Slide the screen to scroll up and down the
applications, images, web pages... at your
convenience.
To access the function from the Home screen, touch
bar to access the main menu and select the
icon.
from the tool
Your cellphone is fitted with a camera for taking photos and shooting
videos.
13
Profiles ................
14
13
Messaging.............
4.1
Access
to enter the main menu screen, and then select
16.5.3 Date and time
Bluetooth™ .......
Access this feature by touching
selecting “Bluetooth”.
16
Allows you to have settings of date and time, including 12/24h
format.
to enter the main menu, then
Others .......................
To access this function, touch
to enter the main menu and select
, there is a monthly-view calendar for you to keep track of important
meetings, appointments, etc. Days with events entered will be marked
in color.
Access this feature by selecting "Calculator" from the main menu.
You will have access to all audio and visual files stored in cellphone
or SD card in File manager. You can access a number of items with this
option: My audios, My images, My videos, Ebook, My creations,
Others, Phone, SD card and Memory status.
Enter a number, select the type of operation to be performed, and
enter the second number, then touch "=" to display the result.
Inserting and removing the SD card:
You can create a note in text format by accessing “Notes” from the
main menu.
16.3 Notes .............................................
16.4 Tasks .............................................
Enables you to easily manage and track the progress of a task with
priorities. All the tasks will be sorted by due date.
Place the MicroSD card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To remove the
card, press and slide it out.
key.
key until the cellphone powers off.
16.2 Calculator ......................................
File manager......
on the tool bar to place a call.
To hang up the call, press the
- Touch
16.1 Calendar .......................................
With this menu, you may personalize ringtones for different events
and environments.
Making a call ................
- Access from tool bar by selecting
Power off your cellphone
15
Camera .............
11.2 Ebook ............................................
(1)
Scroll
You may access this menu using the following options:
key until the cellphone powers on.
Your Alcatel cellphone may include (1) some Java™ applications and
games. You can also download new applications and games to your
cellphone.
(1)
2.2
2.3
11.3 Java ...............................................
(1)
(1)
The icons and illustrations in this guide are provided for information
purposes only.
10.1 My friends ....................................
To access this function, touch
to enter the main menu and select
. You will have full flexibility of managing music both on your
cellphone and SD card.
"My videos" album contains video clips recorded, received or
downloaded. All supported video clips in this folder can be played, set
as power on/off display, sent, deleted, renamed, sorted.
Outgoing calls (Redial)
Palringo (1) ..............
Media applications ........
A library links to the images stored in your cellphone or SD card to
be shown in list, or slide, set as wallpaper, power on/off display and
incoming call image or sent by MMS, Email, Bluetooth.
Missed calls/Call rejected by SMS
8.2
9.2
You may access this function from the main menu "Call log".
Your cellphone has an email client with the settings predefined for
a few popular email services like – GoogleMail, Yahoo, AOL, etc.
Besides this, you can set up other POP3 or IMAP4 email accounts
that you may be using.
from tool bar to enter the main
You can add a new contact by touching
Connect the battery charger to your cellphone and outlet
respectively.
Hold down the
Place your finger on the screen to drag the object
to the destination.
Touch
Sending message.
LCD touch locked.
Drag
Enter the desired number on the on-screen keypad directly or
or
select a contact from Call log or Contacts by touching
respectively, then touch
to place the call. Press
to return
to the Home screen. If you want to return to the call screen, touch
. The number you entered can be saved to Contacts by selecting
. If you make a mistake, you can delete the incorrect digits by
touching .
EDGE attached.
SMS unread.
To access an application, touch it with your
finger.
Charging the battery
Set-up
EDGE connecting.
Receiving message.
Touch
• Unclip the cover, then remove the battery.
Headset connector
• Insert and click the battery into place, then close the cellphone
cover.
GPRS connecting.
Headset connected.
Using the touchscreen
Personalize the Homescreen
Power key
English - CJB31T1ALAAA
2.4
Installing or removing the battery
GPRS connection status (Activated).
Call in progress.
Volume key
Line switching (1): indicates the selected line.
Missed calls.
Screen indicator
Toolbar
You can customize your Home screen by adding/editing/removing/
re-organizing widgets&shortcuts and personalize your wallpaper.
SD card scanning completed.
Java status (Activated).
Home key
1.2.4
WAP messages (1).
Bluetooth status (Connected to an audio device).
Widgets
Toolbar with 4 fixed shortcuts to access main menu, making a call
(Call log/Contacts), Messaging, edit the Home screen.
Email unread.
Status bar icons (1)
Bluetooth status (Activated).
Status bar
1.2.3
Alarm or appointments programmed.
Music player active.
Battery charge level
Home screen
Radio is on.
16.5 Clock ............................................
16.6 Converter ...................................
You can use the Weight and Length conversion by selecting the unit
you wish to convert via
, then touch to input the digits. Finally
confirm with “√”.
16.7 Voice recorder .............................
Accessing "Voice recorder" from the main menu allows you to
make voice or sound recordings.
17
Settings ............
From the main menu, select the menu icon
and select the
function of your choice in order to customize your cellphone: Phone
settings, Call settings, Security, Network, Connectivity and
Default Browser.
18
Making the most of
your cellphone .........
PC suite
You can download PC suite for free from the website. The PC
suite includes:
Your cellphone has a built-in alarm clock with a snooze feature.
• Backup/restore
You can backup the important data in your cellphone and restore
them when needed.
16.5.2 World clock
• Multimedia Personalization
Customize your cellphone with images, animations and melodies.
16.5.1 Alarm
The World clock shows current local time and the time zone in
different cities.
14
15
16
2011-7-11 13:19:05
• Messaging
Safety and use.......................
Touch inputting
You can compose SMS/MMS easily on your PC and transfer them
to your cellphone.
3*4 virtual keypad
Qwerty virtual keypad
Supported Operating Systems
Windows XP/Vista/Windows 7.
One Touch Upgrade
Using One Touch Upgrade tool you can update your cellphone’s
software from your PC.
Download One Touch Upgrade from ALCATEL website (www.
alcatelonetouch.com) and install it on your PC. Launch the tool and
update your cellphone by following the step by step instructions (refer
to the User Guide provided together with the tool).
Your cellphone’s software will now have the latest software.
All personal information will be permanently lost
following the update process. We recommend you
backup your personal data using PC Suite before
upgrading.
(Slide horizontally to switch between the two types of keypad)
Switch mode of input method.
Switch between ABC/abc/Abc.
Access to the symbol and number table.
Webcam (1)
Access to all symbols.
You can use your cellphone as a webcam for instant messaging
on your PC.
- Touch once to delete one by one.
- Long touch to delete all.
• Connect your cellphone to PC via USB cable.
• Go to "My computer" folder on your PC and find USB video
device (Under Scanners & Cameras).
19
Latin input mode ....
Options for more operations.
Press and hold 0-9 to input number.
There are two text entry methods that can be used to write
messages.
Switch to a new line (in SMS, Email, etc.).
• Normal: this mode allows you to type a text by choosing a letter
or a sequence of characters associated with a key.
Close input keypad.
• Predictive mode: This mode can perform predictive input in virtual
keypad and supports multi-language input.
(1)
The using of webcam may vary according to the operating system of
your PC.
17
Hearing Aid Compatibility
Your cellphone is rated: "For Hearing Aid", to assist hearing device users in
finding cellphones that may be compatible with their hearing devices.
This device is HAC M3 compatible.
For more information please refer to "Hearing Aid Compatibility with
Mobile Phones" leaflet or visit our website http://www.alcatelonetouch.
com
General information .......
•
•
•
•
Website: www.alcatelonetouch.com
Facebook: http://www.facebook.com/alcatelonetouchusa
Twitter: http://www.twitter.com/alcatel1touch
Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.
com
Your cellphone is a transceiver that operates on GSM/GPRS/EDGE
in quad-band with 850/900/1800/1900 MHz.
Protection against theft (1)
Your cellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your
cellphone by entering *#06# and keep it in a safe place. It may
be requested by the police or your operator if your cellphone is
stolen.
Disclaimer
There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of
your cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
(1)
Switch between 3*4 virtual keypad and
Qwerty virtual keypad.
18
Alcatel Mobile Phones
Limited Warranty ............
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or
part thereof during normal consumer usage and condition, be
proven to be defective in material or workmanship that results
in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first six (6) months period
from the date of purchase as shown on your original sales receipt.
Such defect(s) will be repaired or replaced (with new or rebuilt
parts) and the company’s option without charge for parts or labor
directly related to the defect(s).
The limited warranty for your wireless device will be voided if any
of the following conditions occur:
• Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your cellphone is used;
• Connection to any equipment not supplied or not recommended
by TCT Mobile;
• Modification or repair performed by individuals not authorized by
TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
We recommend that you read this chapter carefully before using your
cellphone. The manufacturer disclaims any liability for damage, which may
result as a consequence of improper use or use contrary to the instructions
contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their cellphone when the vehicle is
not parked. Check the laws and regulations on the use of wireless cellphones
and their accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music or
to the radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can
interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or
airbags. To ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s
electronic devices are shielded from cellphone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize
its performance.
Remember to abide by local authority rules of cellphone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices in
public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile
device in any location where posted notices instruct you to do so. In an
aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult
airline staff about using it in flight.
Switch the cellphone off when you are in health care facilities, except in designated areas.
As with many other types of equipment now in regular use, cellphones can interfere
with other electrical or electronic devices, or equipment using radio frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly
obey all signs and instructions posted in a fuel depot, gas station, or chemical
plant, or in any potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump. In particular
when using the cellphone you should hold it against the ear on the opposite
side to the device, if any.
Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device with
your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your cellphone to
your ear. Also move the handset away from your ear while using the “handsfree” option because the amplified volume might cause hearing damage.
It is recommended to have proper supervision while small children use your cellphone.
When replacing the cover please note that your cellphone may contain
substances that could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids, dust,
sea air, etc.). The manufacturer’s recommended operating temperature range
is -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials
and housing paint/texture).
Over 55°C (131°F) the legibility of the cellphone’s display may be impaired,
though this is temporary and not serious.
Do not open or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your
cellphone model.TCT Mobile Limited and its affiliates disclaim any liability for
damage caused by the use of other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please check
local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
information stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts
may occur even if a person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a family history of
such occurrences, please consult your doctor before playing video games on
your cellphone or enabling a flashing-lights feature on your cellphone. Parents
should monitor their children’s use of video games or other features that
incorporate flashing lights on the cellphones. All persons should discontinue
use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow these instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest
for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.
19
20
21
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any
of its affiliates be liable for incidental or consequential damages of
any nature whatsoever, including but not limited to commercial
loss, to the full extent those damages can be disclaimed by law.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not
apply to you.
How to obtain Support: Contact the customer care center by
calling (877-702-3444) or going to www.alcatelonetouch.com. We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition we have other
options that you may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms of this
warranty, contact TCT Mobile to get an RMA number, include a
copy of the original proof of warranty coverage (e.g. original copy
of the dated bill of sale, invoice), the consumer's return address,
your wireless carrier’s name, alternate daytime cellphone number,
and email address with a complete problem description. Only ship
the wireless device. Do not ship the SIM card, memory cards,
or any other accessories such as the power adapter. You must
properly package and ship the wireless device to the repair center.
TCT Mobile is not responsible for wireless devices that do not
arrive at the service center. Upon receipt, the service center will
verify the warranty conditions, repair, and return your wireless
device to the address provided.
Troubleshooting ...................
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoid storing large amounts of data in your cellphone as this may
affect its performance.
• Use User Data Format and the One Touch Upgrade tool to
perform cellphone formatting or software upgrading, (to reset User
Data format, hold down # while simultaneously pressing the power
on/off key). ALL User cellphone data: contacts, photos, messages
and files, downloaded applications like Java games will be lost
permanently. It is strongly advised to fully backup the cellphone data
and profile via PC suite before doing formatting and upgrading.
and carry out the following checks:
My cellphone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your cellphone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset the
cellphone
My cellphone has not responded for several minutes
• Restart your cellphone by pressing and holding the key
• Remove the battery and re-insert it, then restart the cellphone
My cellphone turns off by itself
• Check whether your cellphone is locked when not in use, and make
sure you don't accidentally turn off your cellphone when locking it
by pressing the power key.
• Check the battery charge level
My cellphone cannot charge properly
• Make sure you are using an Alcatel battery and the charger from
the box
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the
charger
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
Prolonged exposure to music at full volume using the music player may
damage your hearing. Set your cellphone’s volume to it’s lowest setting
prior to inserting headphones in your ears and adjust the volume to your
preference. Only use headphones that are recommended by TCT Mobile
Limited and it’s affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your cellphone
regarding taking photographs and recording sounds with your cellphone.
Pursuant to such laws and regulations, it may be strictly forbidden to take
photographs and/or to record the voices of other people or any of their
personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or confidential conversations
or take a photograph of another person; the manufacturer, the seller or
vendor of your cellphone (including the operator) disclaim any liability which
may result from the improper use of the cellphone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that the
cellphone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which
it was designed. Never use damaged batteries or those not recommended by
TCT Mobile Limited and/or its affiliates.
This symbol on your cellphone, the battery and the accessories
means that these products must be taken to collection points at
the end of their life:
- Municipal waste disposal centers with specific bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
• Make sure charging is carried out under normal conditions (0°C
(32°F) to +40°C (104°F))
• When abroad, check that the voltage input is compatible
My cellphone cannot connect to a network or “No service”
is displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
My cellphone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is
available.
• Check your cellphone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Touch screen does not respond accurately
• Make sure your cellphone is not locked
• Launch touch screen calibration by pressing and holding the volume
up/down key, or alternatively, touch Settings\Touch settings\LCD
touch calibration.
Unable to make outgoing calls
• Make sure you have dialed a valid number and touch
• For international calls, check the country and area codes
• Make sure your cellphone is connected to a network, and the
network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your cellphone is not in flight mode
In European Union countries:
These collection points are accessible free of charge. All products with this sign
must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your
jurisdiction or your region has suitable recycling and collection facilities; instead
they are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of:
0°C (32°F) to 40°C (104°F).
The chargers designed for your cellphone meet with the standard for safety
of information technology equipment and office equipment use. Due to
different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for
this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 0.15 A
Output: 5 V, 400/550 mA
Battery:
Lithium 1000 mAh
• RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies. These guidelines include a substantial safety margin designed to ensure
the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities
such as the Federal Communications Commission of the US Government
(FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body
tissue. Tests for SAR are conducted using standard operating positions with
the cellphone transmitting at its highest certified power level in all tested
frequency bands.
Although the SAR is determined at the highest certified power level, the actual
SAR level of the cellphone while operating can be well below the maximum
value. This is because the cellphone is designed to operate at multiple power
22
Unable to receive incoming calls
• Make sure your cellphone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your cellphone is not in flight mode
levels so as to use only the power required to reach the network. In general,
the closer you are to a wireless base station antenna, the lower the power
output of the cellphone. Before a cellphone model is available for sale to the
public, compliance with national regulations and standards must be shown.
The highest SAR value for this model cellphone when tested is 0.694 W/Kg for
use at the ear and 0.67 W/Kg, for use close to the body.
While there may be differences between the SAR levels of various cellphones
and at various positions, they all meet the government requirement for RF
exposure. For body-worn operation, the cellphone meets FCC RF exposure
guidelines provided that it is used with a non-metallic accessory with the
handset at least 1.5 cm from the body. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site: http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
cellphones. If individuals are concerned, they might choose to limit their own
or their children’s RF exposure by limiting the length of calls, or using “handsfree” devices to keep cellphones away from the head and body. (fact sheet
n°193). Additional WHO information about electromagnetic fields and public
health are available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or usb data cable. If
you are using another accessory ensure that whatever product is used is
free of any metal and that it positions the cellphone at least 1.5 cm away
from the body.
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3
hours)
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger to
obtain an exact indication
• Switch on the backlight upon request.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running Java applications if they are not being
used for a long time.
• Deactivate Bluetooth when not in use.
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to cellphone
is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
one touch 818A Bluetooth QD ID
B017652
TouchPal™ and CooTek™ are trademarks of
Shanghai HanXiang (CooTek) Information Technology
Co., Ltd. and/or its Affiliates.
Java™ and all Java™ based trademarks and logos
are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
is a registered trademark of Opera Mini.
Facebook and the f Logo are trademarks of
Facebook, Inc., and are used under license.
Twitter and the T Logo are trademarks of Twitter,
Inc., and are used under license.
23
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "My numbers"
• Try later if the network is busy
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number
• LICENCES
Obigo®
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact your network operator to check service availability and
check MMS parameters
• Verify the server center number or your MMS profile with your
operator
• The server center may be swamped, try again later
24
The flickering
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card;
delete some of them or archive them in the phone memory
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the key
• Check the network strength
• Make sure that the receiver, connector or speaker on your
cellphone is clean
SIM card PIN locked
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
I am unable to connect my cellphone to my computer
• Install Alcatel’s PC suite first of all
• Check that your computer meets the requirements for Alcatel’s
PC Suite installation
• Make sure that you’re using the right cable from the box.
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an Alcatel accessory
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your file
• Make sure that you have selected the country prefix when calling a
foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files
or save the files in the cellphone contacts (i.e. your professional or
personal directories)
© Copyright 2011 TCT Mobile Limited
All rights reserved
I am unable to download new files
• Make sure there is sufficient phone memory for your download
• Select the Micro-SD card as the location to store downloaded
files
• Check your subscription status with your operator
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
The cellphone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your cellphone is
visible to other users
• Make sure that the two cellphones are within Bluetooth’s
detection range
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your cellphone
volume safely. Use only headphones recommended by TCT
Mobile Limited and its affiliates.
Contact your network operator to check service availability.
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