TENDA TECHNOLOGY AC10 AC1200 MU-MIMO Dual Band Gigabit Wi-Fi Router User Manual

SHENZHEN TENDA TECHNOLOGY CO., LTD. AC1200 MU-MIMO Dual Band Gigabit Wi-Fi Router

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AC10 User Manual HTML Version

User Manual

Step 3: Set up the router

1Start a web browser on the device connected to the router.

Enter tendawifi.com or 192.168.0.1 in the address bar,

and press Enter.

2Click Start. 3 If you imported ISP user name and password, click Next. If you

did not, set the related parameters, and click Next.

4Set your WiFi name (SSID), WiFi password, and login password.

Then click Next.

Connected. Use the WiFi name and the WiFi password you set

to connect your wireless devices to the router. Now, you can

access the internet through your wireless and wired devices.

If you want to replace your original router connected to the internet with a PPPoE user name and

password, start from Step 1. Otherwise, start from Step 2.

Step 1: Migrate your PPPoE user name and

password from your original router

Power

New router

Ethernet cable

Original router

Step 2: Connect the new router

1Connect to the internet2Connect devices

Power

Use either of the following methods to

connect your router to the internet based

on your connection type

With a modem

Without a modem

Wireless connection

Wired connection Or

Modem

Ethernet cable

Connect your wired devices to port 1, 2

or 3 of the router using Ethernet cables.

Ethernet cableEthernet cable

tendawifi.com

Pleaseselectyourconnectiontype.

ISP Password:

As detected, your connection type may be: PPPoE

Connection Type:

ISP User Name:

Import PPPoE user name and password from

the original router.

WiFi Settings

WiFi Name

WiFi password of 8-32 characters Not Required

Set the WiFi password as the login password of the admin

account.

Note: The WiFi password is used to connect to the WiFi

network, and the login password is used to log in to the web

UI of the router.

TendaRouter

Quick Setup Wizard

Start

Tip: If the page above doesnot

appear, refer to Q1 in FAQ.

Tochangesettingsofotherfeatures,clickthe“More”buttonbelow

Tip: If the internet is inaccessible after your configuration,

please refer to Q2 in FAQ.

Quick Installation Guide

For product or function details, please go to www.tendacn.com

to download user guide.

AC1200 MU-MIMO Dual Band Gigabit WiFi Router

Model: AC10/AC10U

Packing List

WiFi Router * 1

Power Adapter * 1

Ethernet Cable * 1

Quick Installation Guide * 1

If any item is missing, or damaged, please keep the original package and contact the

local reseller or distributor immediately.

Scan to download the

Tenda WiFi App or get

it on Google Play or

App Store.

LED indicators Ports and buttons FAQ

Port / Button Description

WIFI Used to enable/disable the WiFi of the router.

RST/WPS

Used to start the WPS negotiation process of the router, or to reset

the router.

WPS: Press the button of the router, and enable the WPS

function of another device within 2 minutes to establish a WPS

connection.

Reset: Hold the button down for about 8 seconds. Reset

succeeds when all LED indicators blink once.

By default, it is a LAN port the same as port 1/2. But after the IPTV

function of the router is enabled, it functions only as an IPTV port

used to connect with a set-top box.

1/2 They are LAN ports used to connect to devices such as computers

or switches

WAN Used t o c onnect t his r outer t o t he i nternet.

POWER Used t o c onnect w ith t he p ower a dapter i ncluded i n t h e p ackage.

USB

(AC10U only) Used to connect with a portable USB device.

Q1: If I cannot log in to the web UI of the router, what should I do?

A1: Try the following solutions and log in again:

If entering the IP address 192.168.0.1 does not work, you can try tendawifi.com.

Ensure that your device is connected to the router's WiFi network or port 1, 2 or 3 properly.

For detailed connection instructions, refer to Step 2.

Clear the cache of your web browser or replace the web browser. You are recommended to

use a Google Chrome, Firefox, or Internet Explorer 8 (or later) browser.

Replace your computer or wireless device.

Hold down the RST/WPS button for about 8 seconds. Reset succeeds when all LED indicators

blink once. Then you can try logging again.

Q2: If I cannot access the internet after the configuration, what should I do?

A2: Try the following solutions:

Ensure that the Ethernet cable connected to the WAN port of the router has connected to the

internet.

Refer to the following table to check whether your connection type and login parameters are

correct.

If your wireless devices cannot access the internet, ensure that you connect to the proper SSID.

If WiFi name or password is changed in setup, you should connect to the WiFi network using

the new name or password.

If your wired device cannot access the internet, ensure that the wired device is connected to

port 1, 2 or 3 properly.

If the problem still persists, consult your ISP.

Q3: Why cannot my phone find the 5 GHz signal?

A3: Only devices supporting 5 GHz signal can find and connect to the 5 GHz network.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

— Reorient or relocate the receiving antenna.

— Increase the separation between the equipment and receiver.

— Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

— Consult the dealer or an experienced radio/TV technician for help.

This device is restricted to be used in the indoor.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation.

Radiation Exposure Statement

This device complies with FCC radiation exposure limits set forth for an uncontrolled environment

and it also complies with Part 15 of the FCC RF Rules.

This equipment should be installed and operated with minimum distance 20cm between the

radiator & your body.

Caution:

Any changes or modifications not expressly approved by the party responsible for compliance

could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by

unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it

is recommended to use a shielded RJ45 cable.

Operating Temperature: 0 °C - 40 °C

Operating Humidity: (10 – 90)% RH, non-condensing

RECYCLING

This product bears the selective sorting symbol for Waste electrical and electronic equipment

(WEEE). This means that this product must be handled pursuant to European directive

2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

User has the choice to give his product to a competent recycling organization or to the retailer

when he buys new electrical or electronic equipment.

trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names

mentioned herein are trademarks or registered trademarks of their respective holders.

Specifications are subject to change without notice.

Technical Support

Shenzhen Tenda Technology Co., Ltd.

6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052

United States Hotline: 1-800-570-5892

Canada Hotline: 1-888-998-8966

Hong Kong Hotline: 00852-81931998

Skype: Tendasz

Website: http://www.tendacn.com

E-mail: support@tenda.com.cn

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in

which case the user may be required to take adequate measures.

Operations in the 5.15-5.25 GHz band are restricted to indoor use only.

This equipment should be installed and operated with minimum distance 20 cm between the

radiator & your body.

The mains plug is used as disconnect device, the disconnect device shall remain readily operable.

NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by

unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it

is recommended to use a shielded RJ45 cable.

Declaration of Conformity

Hereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type AC10

is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address:

http://www.tendacn.com/en/service/download-cata-101.html

Hereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type

AC10U is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address:

http://www.tendacn.com/en/service/download-cata-101.html

Operate Frequency:

2.4 GHz: EU/2412-2483.5 MHz (CH1-CH13)

5 GHz: EU/5150-5250 MHz (CH36-CH48)

EIRP Power (Max.):

2.4 GHz: 19.8 dBm

5 GHz: 22.8 dBm

Software Version: V15.03.06

Caution：(For AC10)

Adapter Model: BN036-A12012E

Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTD

Input: 100 - 240 V AC 50/60 Hz 0.4 A

Output: 12 V 1 A

: DC Voltage

Caution：(For AC10U)

Adapter Model: BN037-A18012E

Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTD

Input: 100 - 240 V AC 50/60 Hz 0.6 A

Output: 12 V 1.5 A

: DC Voltage

Power on your original and new routers.

Connect the WAN port of the original router to port 1, 2 or 3 of the new router using an

Ethernet cable.

When the LAN and WAN indicators of the new router get solid on for 3 seconds after fast

blinking, your PPPoE user name and password are migrated successfully.

Remove the original router.

USB

LED Indicator Status Description

SYS

Solid on The router is starting.

The system is faulty after startup.

Slow blinking The system is working properly.

Fast blinking twice

(AC10U only)

A portable USB device is connected to the

USB port.

Fast blinking

(AC10U only)

Data is transmitting over the USB port.

WAN

Solid on The WAN port is connected properly.

Fast blinking Data is transmitting over the WAN port.

Off The WAN port is or disconnected

connected improperly.

LAN

Solid on Port 1, 2 or 3 is connected properly.

Blinking twice A new device is connected to port 1, 2 or 3.

Off None of ports 1, 2 and 3 is connected or

connected properly.

WiFi

Solid on At least the 2.4 GHz or 5 GHz WiFi network

is enabled.

Fast blinking Data is transmitting wirelessly.

Slow Blinking The router is performing WPS negotiation.

Off The w ireless f unction i s d isabled.

Information provided by your ISP Connection type

ISP user name and ISP password PPPoE

None Dynamic IP address

IP Address, subnet mask, gateway, DNS

server and other parameters Static IP address

Skip

PPPoE

Enter the user name from your ISP.

Enter the password from your ISP.