TENDA TECHNOLOGY AC10 AC1200 MU-MIMO Dual Band Gigabit Wi-Fi Router User Manual

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Document ID	3675825
Application ID	6IxUgaUt3VSGYWbSDFgNQw==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	38.57kB (482182 bits)
Date Submitted	2017-12-13 00:00:00
Date Available	2017-12-13 00:00:00
Creation Date	2017-11-15 14:17:37
Producing Software	Corel PDF Engine Version 16.4.1.1281
Document Lastmod	2017-12-12 17:12:13
Document Title	AC10&AC10UV1.0-TDE01安装指南曲10035513.cdr
Document Creator	CorelDRAW X6
Document Author:	Administrator

If you want to replace your original router connected to the internet with a PPPoE user name and
password, start from Step 1. Otherwise, start from Step 2.
Step 2: Connect the new router
Step 1: Migrate your PPPoE user name and
password from your original router
2

Connect devices
Use either of the following methods to
connect your router to the internet based
on your connection type
Wireless connection
1 Power on your original and new routers.
2 Connect the WAN port of the original router to port 1, 2 or 3 of the new router using an
Quick Installation Guide
1

Connect to the internet
Ethernet cable.
With a modem
3 When the LAN and WAN indicators of the new router get solid on for 3 seconds after fast
For product or function details, please go to www.tendacn.com
to download user guide.
blinking, your PPPoE user name and password are migrated successfully.
4 Remove the original router.
AC1200 MU-MIMO Dual Band Gigabit WiFi Router
Model: AC10/AC10U
Modem
Power
Ethernet cable
Power
Or
Or
Wired connection
Packing List
Connect your wired devices to port 1, 2
or 3 of the router using Ethernet cables.
USB
Power
WiFi Router * 1
Power Adapter * 1
Ethernet Cable * 1
Quick Installation Guide * 1
USB
Without a modem
New router
Scan to download the
Tenda WiFi App or get
it on Google Play or
App Store.
Ethernet cable
Ethernet cable
Ethernet cable
Original router
If any item is missing, or damaged, please keep the original package and contact the
local reseller or distributor immediately.
Ethernet cable
Step 3: Set up the router
1 Start a web browser on the device connected to the router.
2 Click Start.
3 If you imported ISP user name and password, click Next. If you
Enter tendawifi.com or 192.168.0.1 in the address bar,
and press Enter.
4 Set your WiFi name (SSID), WiFi password, and login password.
did not, set the related parameters, and click Next.
Then click Next.
Connected. Use the WiFi name and the WiFi password you set
to connect your wireless devices to the router. Now, you can
access the internet through your wireless and wired devices.
tendawifi.com
WiFi Settings
Please
select
your
connection
type.
As detected, your connection type may be: PPPoE
Connection Type:
Tenda
Router
ISP User Name:
Quick Setup Wizard
ISP Password:
WiFi Name
PPPoE
WiFi password of 8-32 characters
Enter the user name from your ISP.
Set the WiFi password as the login password of the admin
account.
Enter the password from your ISP.
Import PPPoE user name and password from
the original router.
Login password of 5-32 characters
Next
Start
Not Required
Tenda_xxxxxx
or Tenda_xxxxxx_5G
To
change
settings
of
other
features,
click
the“More”button
below
Not Required
More
Next
Skip
Note: The WiFi password is used to connect to the WiFi
network, and the login password is used to log in to the web
UI of the router.
Tip: If the page above does
not
appear, refer to Q1 in FAQ.
LED indicators
Ports and buttons
FAQ
Q1: If I cannot log in to the web UI of the router, what should I do?
LED Indicator
Status
Solid on
Description
The router is starting.
The system is faulty after startup.
Slow blinking
The system is working properly.
Fast blinking twice
(AC10U only)
A portable USB device is connected to the
USB port.
SYS
Fast blinking
(AC10U only)
WAN
LAN
Port / Button
WIFI
RST/WPS
Data is transmitting over the USB port.
Solid on
The WAN port is connected properly.
Fast blinking
Data is transmitting over the WAN port.
Off
The WAN port is disconnected or
connected improperly.
Solid on
Port 1, 2 or 3 is connected properly.
Blinking twice
A new device is connected to port 1, 2 or 3.
Off
None of ports 1, 2 and 3 is connected or
connected properly.
Solid on
At least the 2.4 GHz or 5 GHz WiFi network
is enabled.
Fast blinking
Data is transmitting wirelessly.
Slow Blinking
The router is performing WPS negotiation.
Off
The wireless function is disabled.
Description
Used to enable/disable the WiFi of the router.
Used to start the WPS negotiation process of the router, or to reset
the router.
WPS: Press the button of the router, and enable the WPS
function of another device within 2 minutes to establish a WPS
connection.
Reset: Hold the button down for about 8 seconds. Reset
succeeds when all LED indicators blink once.
By default, it is a LAN port the same as port 1/2. But after the IPT V
function of the router is enabled, it functions only as an IPT V port
used to connect with a set-top box.
1/2
They are LAN ports used to connect to devices such as computers
or switches
WAN
POWER
USB
(AC10U only)
Used to connect this router to the internet.
Used to connect with the power adapter included in the package.
Used to connect with a portable USB device.
A1: Try the following solutions and log in again:
If entering the IP address 192.168.0.1 does not work, you can try tendawifi.com.
Ensure that your device is connected to the router's WiFi network or port 1, 2 or 3 properly.
For detailed connection instructions, refer to Step 2.
Clear the cache of your web browser or replace the web browser. You are recommended to
use a Google Chrome, Firefox, or Internet Explorer 8 (or later) browser.
Replace your computer or wireless device.
Hold down the RST/WPS button for about 8 seconds. Reset succeeds when all LED indicators
blink once. Then you can try logging again.
Q2: If I cannot access the internet after the configuration, what should I do?
A2: Try the following solutions:
Ensure that the Ethernet cable connected to the WAN port of the router has connected to the
internet.
Refer to the following table to check whether your connection type and login parameters are
correct.
Information provided by your ISP
Connection type
ISP user name and ISP password
PPPoE
None
Dynamic IP address
IP Address, subnet mask, gateway, DNS
server and other parameters
Static IP address
If your wireless devices cannot access the internet, ensure that you connect to the proper SSID.
If WiFi name or password is changed in setup, you should connect to the WiFi network using
the new name or password.
If your wired device cannot access the internet, ensure that the wired device is connected to
port 1, 2 or 3 properly.
If the problem still persists, consult your ISP.
WiFi
Q3: Why cannot my phone find the 5 GHz signal?
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
— Consult the dealer or an experienced radio/TV technician for help.
This device is restricted to be used in the indoor.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment
and it also complies with Part 15 of the FCC RF Rules.
A3: Only devices supporting 5 GHz signal can find and connect to the 5 GHz network.
This equipment should be installed and operated with minimum distance 20cm between the
radiator & your body.
Caution:
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it
is recommended to use a shielded RJ45 cable.
Operating Temperature: 0 °C - 40 °C
Operating Humidity: (10 – 90)% RH, non-condensing
Tip: If the internet is inaccessible after your configuration,
please refer to Q2 in FAQ.
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment
(WEEE). This means that this product must be handled pursuant to European directive
2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer
when he buys new electrical or electronic equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
Operations in the 5.15-5.25 GHz band are restricted to indoor use only.
This equipment should be installed and operated with minimum distance 20 cm between the
radiator & your body.
The mains plug is used as disconnect device, the disconnect device shall remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it
is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type AC10
is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.tendacn.com/en/service/download-cata-101.html
Hereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type
AC10U is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.tendacn.com/en/service/download-cata-101.html
Operate Frequency:
2.4 GHz: EU/2412-2483.5 MHz (CH1-CH13)
5 GHz: EU/5150-5250 MHz (CH36-CH48)
EIRP Power (Max.):
2.4 GHz: 19.8 dBm
5 GHz: 22.8 dBm
Software Version: V15.03.06
Caution：
(For AC10)
Adapter Model: BN036-A12012E
Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTD
Input: 100 - 240 V AC 50/60 Hz 0.4 A
Output: 12 V 





1 A
: DC Voltage
Caution：
(For AC10U)
Adapter Model: BN037-A18012E
Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTD
Input: 100 - 240 V AC 50/60 Hz 0.6 A
Output: 12 V 






1.5 A
: DC Voltage
Copyright © 2017 Shenzhen Tenda Technology Co., Ltd.
All rights reserved. Tenda is a registered
trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names
mentioned herein are trademarks or registered trademarks of their respective holders.
Specifications are subject to change without notice.
Technical Support
Shenzhen Tenda Technology Co., Ltd.
6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
United States Hotline: 1-800-570-5892
Canada Hotline: 1-888-998-8966
Hong Kong Hotline: 00852-81931998
Skype: Tendasz
Website: http://www.tendacn.com
E-mail: support@tenda.com.cn

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