User Manual
PRO Contents 29 Install Program System Requirements Safety Precautions 06 Getting Started 09 ① Supported Operating System 29 ② Recommended Specifications 29 Install Software 29 Product Overview 09 ① Install Software Using Local Port (USB) 29 In the Box 09 ② Install Software for Network Printer 31 ③ Configure Networking Settings 36 N a m e s o f Pa r t s 10 1)Network Configuration Window 36 2) DHCP (Dynamic Host Configuration Protocol)? 37 12 3)Network Settings - Automatic (DHCP supported) 37 N20 (Auto Feeding, Double-sided Printing) 14 4)Network Settings - Manual 40 N30 (Auto Feeding, Double-sided Printing) 16 N10 (Manual Feeding, Single-sided Printing) 10 N20 (Auto Feeding, Single-sided Printing) Load cleaning Roller & Ribbon 18 Load Cleaning Roller 18 Load Ribbon 19 Load Cards 20 Place Cards in the Input Hopper 20 Place Cards after Removing the Input Hopper 21 Magnetic Cards 23 Input Hopper & Ribbon Lock 24 Input Hopper Lock 24 Ribbon Lock 24 Print Single Card 25 Install/Remove Output Stacker 26 ④ Install Software from the List of Connected Devices 43 Uninstall Program 45 Print Cards 45 Set as Default Printer 45 Change Printer Port (Using the Printer Driver) 46 Select Input Hopper in the Printer Settings 48 Select Input Hopper 1/2 from External Program (Windows Preview) 50 Print Using Application Programs & Configure Driver Settings 51 Print Using Application Programs 51 Configure Printer Default Settings in Application Programs 51 ① Layout 52 ② Output 53 ③ Output-Option 54 26 ④ Image 55 Use the Spring Load to Remove a Small Quantity of Cards 27 ⑤ Magnetic 56 Remove the Output Stacker and the Cards 27 ⑥ Control 57 ⑦ About 58 Open the Output Stacker Cover and Remove the Cards Connect Power & Communication Cables 02 29 Install printer and ready 28 Check IP Address & Print Test Card 58 POINTMAN User Guide Manual 03 Check IP Address Print Self-Test Card 58 60 ① If Connected to a PC 60 ② If Not Connected to a PC: User Mode 61 Maintenance Instructions Supported Cards 63 63 76 76 76 Ribbon Specifications Color Ribbons 76 Monochrome Ribbons 76 77 Printer Specifications ① Size 63 ② Thickness 63 Product Features 77 63 Standard Specifications 77 ③ Acceptable Cards ④ Unacceptable Cards: Clean the Printer 63 Clean the Printer 63 Clean the Exterior 63 Clean Inside the Printer Using Cleaning Kit ① Cleaning Kit & Use ② Clean the Printer Using CR80 Cleaning Card / T Cleaning Card 64 64 64 1) Check the Proper Use of CR80Cleaning Card/T Cleaning Card 64 2) Not Connected to a PC: User Mode 65 3) Connected to a PC 68 ③ Clean the Printer Using Alcohol Swab and Cleaning Pen 1) Clean the Inside of the Printer Using Alcohol Swab 2) Clean the Printer's TPH Using Cleaning Pen and Alcohol Swab Clean the Cleaning Roller Troubleshooting Errors ① TPH 1) Replace the TPH ② Card Feeding 1) Remove Jammed Card 69 69 70 71 71 71 71 77 ② Printing Function 77 ③ Resolution 77 ④ Printing Speed 77 1) Color Printing 77 2) Monochrome Printing 77 ⑤ Card Capacity 78 Optional Accessories 78 Printer Specifications 78 ① Dimensions (Width x Length x Height) & Weight 78 1) N10 (Manual Feed) 78 2) N20/N30 (Auto Feed) 78 ② Power Adapter 78 ③ Font 78 ④ Memory 79 ⑤ Interface 79 ⑥ PC Specifications 79 ⑦ Software 79 73 73 74 ④ Card 74 74 Warning 75 ① Card 75 ② Ribbon 75 ③ SAM 75 Install printer and ready ① Printing Type 72 ③ Ribbon ⑤ Miscellaneous 04 ④ Miscellaneous Additional Errors POINTMAN User Guide Manual 05 Safety Precautions -Warning These warnings must always be followed; otherwise, serious injury may result. Before using this product, please make sure that you have read the safety precautions described below. The safety precautions noted on this page are categorized as Warning, Caution, Attention,and Note. We are not responsible for any injuries or damage when the product is not used in compliance with these precautions. Power - Do not use a damaged plug or loose outlet. - Do not pull the cable to unplug or touch the plug with wet hands. - Do not bend the cable by force or place any heavy objects on it. Warning - Keep it unplugged if not in use for an extended period of time or in case of lightning or thunder. These warnings must always be followed; otherwise, this may result in serious injury or damage. Caution Installation / Storage - Do not install the printer in a place where it may be subjected to moisture, dust, or splashes of water (rain). - Keep the printer away from heat sources, as well as lit candles and Not following this caution can cause service interruption or product cigarettes. damage. - Unplug the printer when moving it. (If the printer is moved while plugged, the cable may be damaged and cause electric shock.) Important Use this information to check and inspect for the proper operation of the product. Cleaning - Keep the power plug clean, away from dust and water. - Unplug when cleaning, and do not spray water or use benzene or thinner. Note This is a note that provides more details or information that is useful for users. Misc. - Do not place metal objects, drugs, or anything with water on it. - If you observe strange smoke, odor, or noise from the printer, unplug it immediately and contact your dealer. - Use only the specified adapter. ※ Do not use adapters from other devices, e.g. laptop, monitor, game console. 06 Install printer and ready POINTMAN User Guide Manual 07 -Caution Not following this caution can cause service interruption or product damage. Getting Started -Product Overview Thank you for purchasing the NUVIA series-N10, N20, N30. Installation/ Storage - Do not install the printer on an unstable surface. - Do not place the printer under direct sunlight as it may cause a malfunction. This printer is designed to print cards quickly and easily according to your specifications. It supports IC and RF cards (optional feature) as well as magnetic cards and can print high quality color images on the surface of the card using the dye-sublimation method. In addition, the user can edit and print various types of barcodes, magnetic cards, and Misc. - Do not remove any cover or protective device that is attached with photos using Excel. screws. This printer is suitable for printing membership cards, rewards cards, employee ID - Do not operate the printer while your hand is placed inside. cards, and access cards as it prints directly to PVC cards for faster and more efficient - Clean and maintain the printer according to the user instructions. printing. - Do not disassemble, repair, or modify the printer arbitrarily. -In the Box N10 (Single Card Printing) OPTION OPTION Output Stacker (for N20 and N30 Input Hopper Lock (for N20 and N30 only) Input Hopper (for N20 and N30 only) USB Cable Power Cable Power Adaptor Cleaning Roller Installation CD User Manual Important N20 /N30 (Multiple Card Printing) Please make sure that all the components and accessories are included in the box. If there are missing or damaged items, then please contact your dealer for assistance. 08 Install printer and ready POINTMAN User Guide Manual 09 Names of Parts -N10 (Manual Feeding, Single-sided Printing) Name LCD Display OPTION 10 Description Name Displays the printer’s operation status on the LCD screen. Ethernet Port Used to connect to a network using a LAN cable. Description USB Port Used to connect to a PC using a USB cable. USB Socket Used to insert USB memory media or to connect to a PC. Single Card Slot Used to insert or release a single card. Power Supply Port Connects to the power supply. Left Side Cover Open to place optional accessories or fix errors. OPTION Top Cover Lock Key Locks/unlocks the Top Cover. USB Socket Used to insert USB memory media or to connect to a PC. OPTION External RF Recognizes an RF card. Top Cover Button Opens the Top Cover. OPTION Printer Lock Use this to mount a security lock. Top Cover Open to replace the cleaning roller. Side Cover Open Button Press to open the Side Cover. Right Side Cover Open to replace the main board or fix errors. Power Switch Turns on/off the printer. Eject Button Releases the card inside the printer. Ribbon Set Button Replace or reposition the ribbon. Install printer and ready POINTMAN User Guide Manual 11 -N20 (Auto Feeding, Single-sided Printing) Name LCD Display 12 Description Name Displays the printer’s operation status on the LCD screen. Ethernet Port Used to connect to a network using a LAN cable. Description USB Port Used to connect to a PC using a USB cable. USB Socket Used to insert USB memory media or to connect to a PC. Single Card Slot Used to insert or release a single card. Power Supply Port Connects to the power supply. Left Side Cover Open to place optional accessories or fix errors. OPTION Top Cover Lock Key Locks/unlocks the Top Cover. Output Stacker Stores printed cards (max. 60 cards). OPTION Input Hopper Lock Locks the Input Hopper for security. Top Cover Button Opens the Top Cover. OPTION Input Hopper Lock Key Used to lock/unlock the Input Hopper. Top Cover Open to replace the cleaning roller. OPTION Printer Lock Use this to mount a security lock. Right Side Cover Open to replace the main board or fix errors. OPTION External RF Recognizes an RF card. Power Switch Turns on/off the printer. Eject Button Releases the card inside the printer. Lock Connector Link Ribbon Set Button Replace or reposition the ribbon. Side Cover Open Button Press to open the Side Cover. Install printer and ready Input Hopper (Standard) Stores cards to print (max. 100 cards). Used to connect the Back Cover to the Input Hopper Lock. POINTMAN User Guide Manual 13 -N20 (Auto Feeding, Double-sided Printing) Name LCD Display Description Name Displays the printer’s operation status on the LCD screen. Ethernet Port Used to connect to a network using a LAN cable. Description USB Port Used to connect to a PC using a USB cable. USB Socket Used to insert USB memory media or to connect to a PC. Single Card Slot Used to insert or release a single card. Power Supply Port Connects to the power supply. Left Side Cover Open to place optional accessories or fix errors. OPTION Top Cover Lock Key Locks/unlocks the Top Cover. Output Stacker Stores printed cards (max. 60 cards). OPTION Input Hopper Lock Locks the Input Hopper for security. Top Cover Button Opens the Top Cover. OPTION Input Hopper Lock Key Used to lock/unlock the Input Hopper. Top Cover Open to replace the cleaning roller. OPTION Printer Lock Use this to mount a security lock. Right Side Cover Open to replace the main board or fix errors. OPTION External RF Recognizes an RF card. Power Switch Turns on/off the printer. Eject Button Releases the card inside the printer. Ribbon Set Button Replace or reposition the ribbon. Input Hopper (Standard) Stores cards to print (max. 100 cards). OPTION Input Hopper (Optional) Stores additional cards (Standard+Optional: max. 200 cards) Lock Connector Link Used to connect the back cover to the Input Hopper Lock. Side Cover Open Button Press to open the Side Cover. 14 Install printer and ready POINTMAN User Guide Manual 15 -N30 (Auto Feeding, Double-sided Printing) Name LCD Display Description Name Displays the printer’s operation status on the LCD screen. Ethernet Port Used to connect to a network using a LAN cable. Description USB Port Used to connect to a PC using a USB cable. USB Socket Used to insert USB memory media or to connect to a PC. Single Card Slot Used to insert or release a single card. Power Supply Port Connects to the power supply. Left Side Cover Open to place optional accessories or fix errors. OPTION Top Cover Lock Key Locks/unlocks the Top Cover. Output Stacker Stores printed cards (max. 60 cards). OPTION Input Hopper Lock Locks the Input Hopper for security. Top Cover Button Opens the Top Cover. OPTION Input Hopper Lock Key Used to lock/unlock the Input Hopper. Top Cover Open to replace the cleaning roller. OPTION Printer Lock Use this to mount a security lock. Right Side Cover Open to replace the main board or fix errors. OPTION External RF Recognizes an RF card. Power Switch Turns on/off the printer. Eject Button Releases the card inside the printer. Ribbon Set Button Replace or reposition the ribbon. Input Hopper(Standard) Stores cards to print (max. 100 cards). OPTION Input Hopper(Optional) Stores additional cards (Standard+Optional: max. 200 cards) Lock Connector Link Used to connect the back cover to the Input Hopper Lock. Side Cover Open Button Press to open the Side Cover. 16 Install printer and ready POINTMAN User Guide Manual 17 Load cleaning Roller & Ribbon -Load Ribbon Ribbon RFID Tag -Load Cleaning Roller 1. Press the “Open” button and lift the Top Cover all the way as shown in the picture. Caution - Do not close the cover by force when the ribbon is not placed properly as this may cause damage. - If the Top Cover is not closed, the printer may not print properly (make sure it is closed completely). - Make sure that the Ribbon RFID Tag is positioned correctly. 1. Make sure that the ribbon is positioned correctly for loading and rolling. 2. Place the cleaning roller into the “U-shaped holder” and push it down. 2. Close the cover and press the “Ribbon Set” button to complete the process. Caution - Wash the cleaning roller using running water every 7 days if the printer is used frequently or when replacing the ribbon. - If the cleaning roller is not cleaned properly, then the card may be printed with stains. This may also cause serious damage to parts (e.g. print head). 18 Install printer and ready POINTMAN User Guide Manual 19
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