TP Link Technologies TD851WT 150Mbps Wireless N ADSL2+ Modem Router User Manual User Guide REV2

TP-Link Technologies Co., Ltd. 150Mbps Wireless N ADSL2+ Modem Router User Guide REV2

User Guide_REV2

TD851W 150Mbps Wireless N ADSL2+ Modem Router 1910010501 Rev: 2.0.0
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2011 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved. http://www.tp-link.com
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: The manufacturer is not responsible for any radio or tv interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. “To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
National Restrictions This device is intended for home and office use in all EU countries (and other countries following the EU directive 1999/5/EC) without any limitation except for the countries mentioned below: Country Restriction Reason/remark Bulgaria None General authorization required for outdoor use and public service France Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz Military Radiolocation use. Refarming of the 2.4 GHz band has been ongoing in recent years to allow current relaxed regulation. Full implementation planned 2012 Italy None If used outside of own premises, general authorization is required Luxembourg None General authorization required for network and service supply(not for spectrum) Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund Russian Federation None Only for indoor applications Note: Please don’t use the product outdoors in France.
TP-LINK TECHNOLOGIES CO., LTD TP-LINK TECHNOLOGIES CO., LTD. South Building, No.5 Keyuan Road, Central Zone, Science & Technology Park, Nanshan, Shenzhen, P. R. China DECLARATION OF CONFORMITY For the following equipment: Product Description: 150Mbps Wireless N ADSL2+ Modem Router Model No.: TD851W Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope of Council Directives: Directives 1999/5/EC The above product is in conformity with the following standards or other normative documents ETSI EN 300 328 V1.7.1: 2006 ETSI EN 301 489-1 V1.8.1:2008& ETSI EN 301 489-17 V2.1.1:2009 EN60950-1:2006 Recommendation 1999/519/EC EN62311:2008 Directives 2004/108/EC The above product is in conformity with the following standards or other normative documents EN 55022:2006 +A1:2007 EN 55024:1998+A1:2001+A2:2003 EN 61000-3-2:2006 EN 61000-3-3:1995+A1:2001+A2:2005 Directives 2006/95/EC The above product is in conformity with the following standards or other normative documents EN60950-1:2006 Directive（ErP） 2009/125/EC Audio/Video, information and communication technology equipment- Environmentally conscious design EN62075:2008 Person is responsible for marking this declaration: Yang Hongliang Product Manager of International Business
CONTENTS Package Contents .................................................................................................... 1 Chapter 1 Introduction ......................................................................................... 2 1.1 Product Overview ..................................................................................2 1.2 Main Features .......................................................................................2 1.3 Conventions ..........................................................................................3 Chapter 2 Hardware Installation .......................................................................... 4 2.1 The Front Panel.....................................................................................4 2.2 The Back Panel .....................................................................................5 2.3 Installation Environment ........................................................................6 2.4 Connecting the Router...........................................................................6 Chapter 3 Quick Installation Guide ..................................................................... 8 3.1 Configure PC.........................................................................................8 3.2 Login....................................................................................................11 Chapter 4 Software Configuration..................................................................... 15 4.1 Status ..................................................................................................15 4.2 Quick Start...........................................................................................16 4.3 Interface Setup ....................................................................................16 4.3.1 Internet..................................................................................................... 17 4.3.2 LAN.......................................................................................................... 21 4.3.3 Wireless ................................................................................................... 24 4.4 Advanced Setup ..................................................................................35 4.4.1 Firewall .................................................................................................... 35 4.4.2 Routing .................................................................................................... 36 4.4.3 NAT.......................................................................................................... 37 4.4.4 QoS.......................................................................................................... 40 4.4.5 VLAN ....................................................................................................... 42 4.4.6 ADSL ....................................................................................................... 44 4.5 Access Management...........................................................................45 4.5.1 ACL.......................................................................................................... 45 4.5.2 Filter......................................................................................................... 46 4.5.3 SNMP ...................................................................................................... 54 4.5.4 UPnP ....................................................................................................... 54 4.5.5 DDNS....................................................................................................... 54 4.5.6 CWMP ..................................................................................................... 55
4.6 Maintenance........................................................................................56 4.6.1 Administration .......................................................................................... 56 4.6.2 Time Zone................................................................................................ 57 4.6.3 Firmware.................................................................................................. 58 4.6.4 SysRestart ............................................................................................... 60 4.6.5 Diagnostics .............................................................................................. 61 4.7 Help.....................................................................................................62 Appendix A: Specifications ................................................................................... 64 Appendix B: Troubleshooting ............................................................................... 65 Appendix C: Technical Support ............................................................................ 75
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 1 Package Contents The following contents should be found in your package: ¾ One TD851W 150Mbps Wireless N ADSL2+ Modem Router ¾ One Power Adapter for TD851W ADSL2+ Router ¾ Quick Installation Guide ¾ One RJ45 cable ¾ Two RJ11 cables ¾ One ADSL splitter ¾ One Resource CD , including: z This User Guide z Other Helpful Information ) Note: Make sure that the package contains the above items. If any of the listed items are damaged or missing, please contact your distributor.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 2 Chapter 1 Introduction 1.1 Product Overview Thank you for choosing the TD851W 150Mbps Wireless N ADSL2+ Modem Router. The device is designed to provide a simple and cost-effective ADSL Internet connection for a private Ethernet or IEEE 802.11n/ IEEE 802.11g/ IEEE 802.11b wireless network. The TD851W connects to an Ethernet LAN or computers via standard Ethernet ports. The ADSL connection is made using ordinary telephone line with standard connectors. Multiple workstations can be networked and connected to the Internet using a single Wide Area Network (WAN) interface and single global IP address. The advanced security enhancements, IP/MAC Filter, Application Filter and URL Filter can help to protect your network from potentially devastating intrusions by malicious agents from the outside of your network. Quick Start of the Web-based Utility is supplied and friendly help messages are provided for the configuration. Network and Router management is done through the Web-based Utility which can be accessed through local Ethernet using any web browser. ADSL The TD851W supports full-rate ADSL2+ connectivity conforming to the ITU and ANSI specifications. In addition to the basic DMT physical layer functions, the ADSL2+ PHY supports dual latency ADSL2+ framing (fast and interleaved) and the I.432 ATM Physical Layer. Wireless In the most attentive wireless security, the Router provides multiple protection measures. It can be set to turn off the wireless network name (SSID) broadcast so that only stations that have the SSID can be connected. The Router provides wireless LAN 64/128-bit WEP encryption security, WPA-PSK/WPA2-PSK authentication, as well as TKIP/AES encryption security. 1.2 Main Features ¾ One 10/100Mbps Auto-Negotiation RJ45 LAN port (Auto MDI/MDIX), one RJ11 port. ¾ Provides external splitter. ¾ Adopts Advanced DMT modulation and demodulation technology. ¾ Supports bridge mode and Router function. ¾ Multi-user sharing a high-speed Internet connection. ¾ Downstream data rates up to 24Mbps, upstream data rates up to 3.5Mbps（With Annex M enabled）. ¾ Supports long transfers, the max line length can reach to 6.5Km. ¾ Supports remote configuration and management through SNMP and CWMP. ¾ Supports PPPoE, it allows connecting the internet on demand and disconnecting from the Internet when idle. ¾ Provides reliable ESD and surge-protect function with quick response semi-conductive surge protection circuit. ¾ High speed and asymmetrical data transmit mode, provides safe and exclusive bandwidth.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 3 ¾ Supports All ADSL industrial standards. ¾ Compatible with all mainstream DSLAM (CO). ¾ Provides integrated access of internet and route function which face to SOHO user. ¾ Real-time Configuration and device monitoring. ¾ Supports Multiple PVC (Permanent Virtual Circuit). ¾ Built-in DHCP server. ¾ Built-in firewall, supporting IP/MAC filter, Application filter and URL filter. ¾ Supports Virtual Server, DMZ host and IP Address Mapping. ¾ Supports Dynamic DNS, UPnP and Static Routing. ¾ Supports system log and flow Statistics. ¾ Supports firmware upgrade and Web management. ¾ Provides WPA-PSK/WPA2-PSK data security, TKIP/AES encryption security. ¾ Provides 64/128-bit WEP encryption security and wireless LAN ACL (Access Control List). 1.3 Conventions The Router or device mentioned in this User Guide stands for TD851W 150Mbps Wireless N ADSL2+ Modem Router without any explanations. Parameters provided in the pictures are just references for setting up the product, which may differ from the actual situation.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 4 Chapter 2 Hardware Installation 2.1 The Front Panel Figure 2-1 The LEDs, locating on the front panel, indicates the device’s working status. For details, please refer to LED Explanation. LED Explanation: Name Status Indication On The modem router is powered on. Power Off The modem router is off. Please ensure that the power adapter is connected correctly. On ADSL line is synchronized and ready to use. Flash The ADSL negotiation is in progress. ADSL Off ADSL synchronization fails. Please refer to Note 1 for troubleshooting. On The network is available with a successful Internet connection. Flash There is data being transmitted or received via the Internet. Internet Off There is no successful Internet connection or the modem router is operating in Bridge mode. Please refer to Note 2 for troubleshooting. On Wireless is enabled but no data is being transmitted. Flash The modem router is sending or receiving data over the wireless network.WLAN Off Wireless function is disabled. On There is a device connected to this LAN port. Flash The modem router is sending or receiving data over this LAN port. LAN Off There is no device connected to this LAN port.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 5 Name Status Indication Flash A wireless device has been successfully added to the network by WPSfunction. On WPS handshaking is in process and will continue for about 2 minutes. Please press the WPS button on other wireless devices that you want to add to the network while the LED is flashing. WPS Off The WPS function is disabled or the wireless device fails to be added to the network in 2 minutes after WPS function is enabled. Please refer to 4.3.3.1 WPS Settings for more information. ) Note: 1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.4 Connecting the Router for more information about how to make Internet connection correctly. If you have already made a right connection, please contact your ISP to make sure if your Internet service is available now. 2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off, please refer to Note 1. If your ADSL LED is GREEN ON, please check your Internet configuration. You may need to check this part of information with your ISP and make sure everything have been input correctly. Refer to 4.1 Status and 4.3.1 Internet for more information. 2.2 The Back Panel Figure 2-2 ¾ ON/OFF: The power switch for the Router. ¾ POWER: The Power plug is where you will connect the power adapter.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 6 ¾ WPS: The switch for the WPS function. For details, please refer to 4.3.3.1 WPS Settings. ¾ LAN: Through the port, you can connect the Router to your PC or the other Ethernet network devices. ¾ RESET: There are two ways to reset the Router's factory defaults. Method one: With the Router powered on, use a pin to press and hold the Reset button for at least 5 seconds. And the Router will reboot to its factory default settings. Method two: Restore the default setting from “Maintenance-SysRestart” of the Router's Web-based Utility. ¾ ADSL: Through the port, you can connect the Router with the telephone. Or you can connect them by an external separate splitter. For details, please refer to 2.4 Connecting the Router. 2.3 Installation Environment ¾ The Product should not be located where it will be exposed to moisture or excessive heat. ¾ Place the Router in a location where it can be connected to the various devices as well as to a power source. ¾ Make sure the cables and power cord are placed safely out of the way so they do not create a tripping hazard. ¾ The Router can be placed on a shelf or desktop. ¾ Keep away from the strong electromagnetic radiation and the device of electromagnetic sensitive. 2.4 Connecting the Router Back to LED Explanation Before installing the device, please make sure your broadband service provided by your ISP is available. If there is any problem, please contact your ISP. Before cable connection, cut off the power supply and keep your hands dry. You can follow the steps below to install it. Step 1: Connect the ADSL Line. Method one: Plug one end of the twisted-pair ADSL cable into the ADSL port on the rear panel of TD851W, and insert the other end into the wall socket. Method two：You can use a separate splitter. External splitter can divide the data and voice, and then you can access the Internet and make calls at the same time. The external splitter has three ports: • LINE: Connect to the wall jack • PHONE: Connect to the phone sets • MODEM: Connect to the ADSL port of TD851W Plug one end of the twisted-pair ADSL cable into the ADSL LINE port on the rear panel of TD851W. Connect the other end to the MODEM port of the external splitter. Step 2: Connect the Ethernet cable. Attach one end of a network cable to your computer’s Ethernet port or a regular hub/switch port, and the other end to the LAN port on the TD851W. Step 3: Power on the computers and LAN devices.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 7 Step 4: Attach the power adapter. Connect the power adapter to the power connector on the rear of the device and plug in the adapter to a wall outlet or power extension, and then power on the device. The electrical outlet shall be installed near the device and shall be easily accessible. Figure 2-3
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 8 Chapter 3 Quick Installation Guide 3.1 Configure PC After you directly connect your PC to the TD851W or connect your adapter to a Hub/Switch which has connected to the Router, you need to configure your PC’s IP address. Follow the steps below to configure it. Step 1: Click the Start menu on your desktop, right click My Network Places, and then select Properties (shown in Figure 3-1). Figure 3-1 Step 2: Right click Local Area Connection (LAN), and then select Properties.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 9 Figure 3-2 Step 3: Select General tab, highlight Internet Protocol (TCP/IP), and then click the Properties button. Figure 3-3
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 10 Step 4: Configure the IP address as Figure 3-4 shows. After that, click OK. Figure 3-4 ) Note: You can configure the PC to get an IP address automatically, select “Obtain an IP address automatically” and “Obtain DNS server address automatically” in the screen above. Now, you can run the Ping command in the command prompt to verify the network connection. Please click the Start menu on your desktop, select run tab, type cmd or command in the field and press Enter. Type ping 192.168.1.1 on the next screen, and then press Enter. If the result displayed is similar to the screen below, the connection between your PC and the Router has been established. Figure 3-5 If the result displayed is similar to the screen shown below, it means that your PC has not connected to the Router.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 11 Figure 3-6 You can check it following the steps below: 1) Is the connection between your PC and the Router correct? The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should be lit. 2) Is the TCP/IP configuration for your PC correct? If the Router's IP address is 192.168.1.1, your PC's IP address must be within the range of 192.168.1.2 ~ 192.168.1.254. 3.2 Login Once your host PC is properly configured, please proceed as follows to use the Web-based Utility: Start your web browser and type the private IP address of the Router in the address field: 192.168.1.1. After that, you will see the screen shown below. Enter the default User name admin and the default Password admin, and then click OK to access to the Quick Start screen. You can follow the steps below to complete the Quick Start. Figure 3-7
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 12 Step 1: Select the Quick Start tab, then click RUN WIZARD, and you will see the next screen. Click the NEXT button. Figure 3-8 Step 2: Configure the time for the Router, and NEXT button. then click the Figure 3-9 Step 3: Select the connection type to connect to the ISP (We select PPPoE/PPPoA mode for example here), and then click the NEXT button. Figure 3-10
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 13 Step 4: Configure the following options provided by your ISP: Username, Password, VPI, VCI and Connection Type. Then click NEXT. Figure 3-11 Step 5: Configure the rules for the WLAN, and click NEXT. Figure 3-12 ) Note: fer to section 4.3.3 WirelessTo adopt the wireless security protection measures, please re . Step 6: Click NEXT to save the current settings.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 14 Figure 3-13 Step 7: Click CLOSE to complete. Figure 3-14
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 15 Chapter 4 Software Configuration This User Guide recommends using the “Quick Installation Guide” for first-time installation. For advanced users, if you want to know more about this device and make use of its functions adequately, maybe you will get help from this chapter to configure the advanced settings through the Web-based Utility. After your successful login, you can configure and manage the device. There are main menus on the top of the Web-based Utility; submenus will be available after you click one of the main menus. On the center of the Web-based Utility, there are the detailed configurations or status information. To apply any settings you have altered on the page, please click the SAVE button. 4.1 Status Choose “Status”, you can see the next submenus: Device Info, System Log and Statistics. Click any of them, and you will be able to configure the corresponding function. Figure 4-1 Back to LED Explanation Choose “Status→Device Info” menu, and you will be able to view the device information, including LAN, WAN and ADSL. The information will vary depending on the settings of the Router configured on the Interface Setup screen.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 16 Figure 4-2 ) Note: Click the other submenus System Log or Statistics in Figure 4-2, and you will be able to view the system log and traffic statistics about the Router. 4.2 Quick Start Please refer to 3.2 Login. 4.3 Interface Setup Choose “Interface Setup”, you can see the next submenus: Internet and LAN and Wireless. Figure 4-3
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 17 Click any of them, and you will be able to configure the corresponding function. 4.3.1 Internet Back to LED Explanation Choose “Interface Setup→Internet” menu, you can configure the parameters for WAN ports in the next screen (shown in Figure 4-4). Figure 4-4 ¾ ATM VC: ATM settings are used to connect to your ISP. Your ISP provides VPI (Virtual Path Identifier), VCI (Virtual Channel Identifier) settings to you. In this Device, you can totally set up 8 VCs on different encapsulations, if you apply 8 different virtual circuits from your ISP. You need to activate the VC to take effect. For PVCs management, you can use ATM QoS to set up each PVC traffic line's priority. • Virtual Circuit: Select the VC number you want to set up, PVC0~PVC7. • Status: If you want to use a designed VC, you should activate it. • VPI: Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. Please input the value provided by your ISP. • VCI: Identifies the virtual channel endpoints in an ATM network. The valid range is from 32 to 65535 (1 to 31 is reserved for well-known protocols). Please input the value provided by your ISP. • PVCs Summary: Click the button, and you can view the summary information about the PVCs. • ATM QoS: Select the Quality of Service types for this Virtual Circuit, including CBR (Constant Bit Rate), UBR (Unspecified Bit Rate) and VBR (Variable Bit Rate). These QoS
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 18 types are all controlled by the parameters specified below, including PCR (Peak Cell Rate), SCR (Sustained Cell Rate) and MBS (Maximum Burst Size), please configure them according your needs. ¾ Encapsulation: There are four connection types: Dynamic IP Address, Static IP Address, PPPoA/PPPoE and Bridge Mode. Please choose the designed type that you want to use. After that, you should follow the configuration below to proceed. 1) Dynamic IP Address Select this option if your ISP provides you an IP address automatically. This option is typically used for Cable services. Please enter the Dynamic IP information accordingly. Figure 4-5 ¾ Encapsulation: Select the encapsulation mode for the Dynamic IP Address, you can leave it default. ¾ NAT: Select this option to Enable/Disable the NAT (Network Address Translation) function for this VC. The NAT function can be activated or deactivated per PVC basis. ¾ Default Route: If enable this function, the current PVC will be considered as the default gateway to internet from this device. ¾ TCP MTU Option: Enter the TCP MTU as your desire. ¾ Dynamic Route: Select this option to specify the RIP (Routing Information protocol) version for WAN interface, including RIP1, RIP2-B and RIP2-M. RIP2-B and RIP2-M are both sent in RIP2 format, the difference is that RIP2-M using Multicast, while RIP2-B using Broadcast format. • Direction: Select this option to specify the RIP direction. None is for disabling the RIP function. Both means the ADSL Router will periodically send routing information and accept routing information, and then incorporate them into routing table. IN Only means the ADLS Router will only accept but will not send RIP packet. OUT Only means the ADLS Router will only send but will not accept RIP packet. ¾ Multicast: Select IGMP version, or disable the function. IGMP (Internet Group Multicast Protocol) is a session-layer protocol used to establish membership in a multicast group. The ADSL ATU-R supports both IGMP version 1 (IGMP v1) and IGMP v2. Select “Disabled” to
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 19 disable it. ¾ MAC Spoofing: Enable the MAC Spoofing, and enter a MAC address to configure the WAN port. It makes your inside network appear as a device with this MAC address to the outside world. 2) Static IP Address Select this option if your ISP provides static IP information to you. You should set static IP address, IP subnet mask, and gateway address in the screen below (shown in Figure 4-6). Figure 4-6 ) Note: Each IP address entered in the fields must be in the appropriate IP form, which is four IP octets separated by a dot (x.x.x.x), such as 192.168.1.100. The Router will not accept the IP address if it is not in this format. 3) PPPoA/PPPoE Select this option if your ISP requires you to use a PPPoE connection. This option is typically used for DSL services. Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE connection. Select Static PPPoE to use a static IP address for your PPPoE connection. Please enter the information accordingly.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 20 Figure 4-7 ¾ Servicename: Enter a name to mark current connection, or you can leave it blank. ¾ Username: Enter your username for your PPPoA/PPPoE connection. ¾ Password: Enter your password for your PPPoA/PPPoE connection. ¾ Encapsulation: For both PPPoA/PPPoE connection, you need to specify the type of Multiplexing, either LLC or VC Mux. ¾ Bridge Interface: Activate the option, and the Router can also work in Bridge mode. ¾ Connection: For PPPoA/PPPoE connection, you can select Always on or Connect On-Demand or Connect Manually. Connect On-Demand is dependent on the traffic. If there is no traffic (or Idle) for a pre-specified period of time, the connection will tear down automatically. And once there is traffic send or receive, the connection will be automatically on. ¾ Static/Dynamic IP Address: For PPPoA/PPPoE connection, you need to specify the public IP address for this ADSL Router. The IP address can be either dynamically (via DHCP) or given IP address provided by your ISP. For Static IP, you need to specify the IP address, Subnet Mask and Gateway IP address. ¾ Default Route: You should select Yes to configure the PVC as the default gateway to internet from this device. ¾ MAC Spoofing: Enable the MAC Spoofing, and enter a MAC address to configure the WAN port. It makes your inside network appear as a device with this MAC address to the outside
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 21 world. 4) Bridge Mode If you select this type of connection, the modem can be configured to act as a bridging device between your LAN and your ISP. Bridges are devices that enable two or more networks to communicate as if they are two segments of the same physical LAN. Figure 4-8 ) Note: After you finish the Internet configuration, please click SAVE to make the settings take effect. 4.3.2 LAN Choose “Interface Setup→LAN” menu, and you will see the LAN screen (shown in Figure 4-9). Please configure the parameters for LAN ports according to the descriptions below.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 22 Figure 4-9 ¾ Router Local IP: These are the IP settings of the LAN interface for the device. These settings may be referred to as Private settings. You may change the LAN IP address if needed. The LAN IP address is private to your internal network and cannot be seen on the Internet. • IP Address: Enter the Router’s local IP Address, then you can access to the Web-based Utility via the IP Address, the default value is 192.168.1.1. • IP Subnet Mask: Enter the Router’s Subnet Mask, the default value is 255.255.255.0. • Dynamic Route: Select this option to specify the RIP (Routing Information protocol) version for LAN interface, including RIP1, RIP2-B and RIP2-M. RIP2-B and RIP2-M are both sent in RIP2 format, the difference is that RIP2-M using Multicast, while RIP2-B using Broadcast format. • Direction: Select this option to specify the RIP direction. None is for disabling the RIP function. Both means the ADSL Router will periodically send routing information and accept routing information, and then incorporate them into routing table. IN Only means the ADLS Router will only accept but will not send RIP packet. OUT Only means the ADLS Router will only send but will not accept RIP packet. • Multicast: Select IGMP version, or disable the function. IGMP (Internet Group Multicast Protocol) is a session-layer protocol used to establish membership in a multicast group. The ADSL ATU-R supports both IGMP version 1 (IGMP v1) and IGMP v2. Select “Disabled” to disable it. • IGMP Snoop: Enable the IGMP Snoop function if you need.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 23 ¾ DHCP Server: Select Enabled, then you will see the screen below (shown in Figure 4-10). The Router will work as a DHCP Server; it becomes the default gateway for DHCP client connected to it. DHCP stands for Dynamic Host Control Protocol. The DHCP Server gives out IP addresses when a device is booting up and request an IP address to be logged on to the network. That device must be set as a DHCP client to obtain the IP address automatically. By default, the DHCP Server is enabled. The DHCP address pool contains the range of the IP address that will automatically be assigned to the clients on the network. Figure 4-10 • Starting IP Address: Enter the starting IP address for the DHCP server's IP assignment. Because the default IP address for the Router is 192.168.1.1, so the Start IP Address must be 192.168.1.2 or greater, but smaller than 192.168.1.254. • IP Pool Count: The max user pool size. • Lease Time: The length of time for the IP lease. After the dynamic IP address has expired, the user will be automatically assigned a new dynamic IP address. The default is 259200 seconds. • DNS Relay: If you want to disable this feature, you just need to set both Primary and secondary DNS IP to 0.0.0.0. If you want to use DNS relay, you can set up DNS server IP to 192.168.1.1 on their Computer. If not, the device will perform as no DNS relay. • Primary DNS Server: Type in your preferred DNS server. • Secondary DNS Server: Type in your preferred DNS server. ) Note: If Use Auto Discovered DNS Server Only is selected in DNS Relay, this Router will accept the first received DNS assignment from one of the PPPoA, PPPoE or MER/DHCP enabled PVC(s) during the connection establishment. If Use User Discovered DNS Server Only is selected in DNS Relay, it is necessary for you to enter the primary and optional secondary DNS server IP addresses. After type in the address, click SAVE button to save it and invoke it. ¾ DHCP Relay: Select Relay, then you will see the next screen (shown in Figure 4-11), and the Router will work as a DHCP Relay. A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses. Each of the device's interfaces can be configured as a DHCP relay. If it is enabled, the DHCP requests from local PCs will forward to the DHCP server runs on WAN side. To have this function working properly, please run on Router mode only, disable the DHCP
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 24 server on the LAN port, and make sure the routing table has the correct routing entry. Figure 4-11 • DHCP Server IP for Relay Agent: Enter the DHCP server IP Address runs on WAN side. ) Note: If you select Disabled, the DHCP function will not take effect. 4.3.3 Wireless Choose “Interface Setup→Wireless” menu, and you will see the Wireless screen (shown in Figure 4-12 ). Please configure the parameters for wireless according to the descriptions below. Limited by local law regulations, version for North America does not have region selection option.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 25 Figure 4-12
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 26 ¾ Access Point Settings: These are the settings of the access point. You can configure the rules to allow wireless-equipped computers and other devices to communicate with a wireless network. • Access Point: Select Activated to allow wireless station to associate with the access point. • Channel: Select the country and channel you want to use from the drop-down List of Channel. This field determines which operating frequency will be used. It is not necessary to change the wireless channel unless you notice interference problems with another nearby access point. • Beacon Interval: Enter a value between 20-1000 milliseconds. The Beacon Interval value indicates the frequency interval of the beacon. A beacon is a packet broadcast by the Router to synchronize the wireless network. The default value is 100. • RTS/CTS Threshold: Should you encounter inconsistent data flow, only minor reduction of the default value 2347 is recommended. If a network packet is smaller than the preset RTS threshold size, the RTS/CTS mechanism will not be enabled. The Router sends Request to Send (RTS) frames to a particular receiving station and negotiates the sending of a data frame. After receiving an RTS, the wireless station responds with a Clear to Send (CTS) frame to acknowledge the right to begin transmission. In most cases, keep its default value of 2347. • Fragmentation Threshold: This value specifies the maximum size for a packet before data is fragmented into multiple packets. If you experience a high packet error rate, you may slightly increase the Fragmentation Threshold. Setting the Fragmentation Threshold too low may result in poor network performance. Only minor reduction of the default value is recommended. In most cases, it should remain at its default value of 2346. • DTIM: This value, between 1 and 255, indicates the interval of the Delivery Traffic Indication Message (DTIM). A DTIM field is a countdown field informing clients of the next window for listening to broadcast and multicast messages. When the Router has buffered broadcast or multicast messages for associated clients, it sends the next DTIM with a DTIM Interval value. Its clients hear the beacons and awaken to receive the broadcast and multicast messages. The default value is 1. • Wireless Mode: In the drop-down list you can select “802.11n”, “802.11g”, “802.11b” or "802.11 b+g ","802.11 g+n ", "802.11 b+g+n " allows both 802.11g, 802.11b and 802.11n wireless stations to connect to the Router. ¾ 11n Settings: These are the settings of the 11n parameters. If “802.11n”, “802.11g+n” or “802.11b+g+n” is selected for Wireless mode, these settings will be displayed. • Channel Bandwidth: Select the Bandwidth you want to use from the drop-down List. There are two options, “20 MHz” and “20/40 MHz”. If bigger bandwidth is selected, device could transmit and receive data with higher speed. • Extension Channel: If “20/40 MHz” is selected, this option will be displayed. • Guard Interval: Select the guard interval you want from the drop-down list. • MCS: Select the wireless transmission rate from the drop-down list. By default, the option is AUTO. ¾ Multiple SSIDs Settings: These are the settings of the SSID. • SSID Index: The index of the SSID, and in this model, you can only leave it as a default value of 1.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 27 • Broadcast SSID: When wireless clients survey the local area for wireless networks to associate with, they will detect the SSID broadcast by the Router. To broadcast the Router’s SSID, keep the default setting. If you don’t want to broadcast the Router’s SSID, select “No”. • Use WPS: Use WPS (Wi-Fi Protected Setup) function, you can add a new wireless device to an existing network quickly. To Use WPS, keep the default setting, and configure the parameters in WPS Settings. If you don’t want to Use WPS, select “No”, then you will see the screen as shown below. Figure 4-13 • SSID: Wireless network name shared among all points in a wireless network. The SSID must be identical for all devices in the wireless network. It is case-sensitive and must not exceed 32 characters (use any of the characters on the keyboard). Make sure this setting is the same for all stations in your wireless network. Type the desired SSID in the space provided. • Authentication Type: Select an authentication type from the drop-down list, which allows you to configure security features of the wireless LAN interface. Options available are: Disabled, WEP-64Bits, WEP-128Bits, WPA-PSK, WPA2-PSK and WPA-PSK/WPA2-PSK. ) Note: For most users, it is recommended to use the default Wireless LAN Performance settings. Any changes made to these settings may adversely affect your wireless network. Under certain circumstances, changes may benefit performance. Carefully consider and evaluate any changes to these wireless settings. 1) WEP-64Bits To configure WEP-64Bits settings, select the WEP-64Bits option from the drop-down list. The menu will change to offer the appropriate settings. WEP-64Bits is a data privacy mechanism based on a 64-bit shared key algorithm, as described in the IEEE 802.11g standard.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 28 Figure 4-14 2) WEP-128Bits To configure WEP-128Bits settings, select the WEP-128Bits option from the drop-down list. The menu will change to offer the appropriate settings. 128-bit is stronger than 64-bit. Figure 4-15 3) WPA-PSK To configure WPA-PSK settings, select the WPA-PSK option from the drop-down list. The menu will change to offer the appropriate settings. WPA-PSK requires a shared key and does not use a separate server for authentication. PSK keys can be ASCII or Hex type. Figure 4-16
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 29 ¾ Encryption: Select the encryption you want to use: TKIP or AES (AES is an encryption method stronger than TKIP). • TKIP (Temporal Key Integrity Protocol) - a wireless encryption protocol that provides dynamic encryption keys for each packet transmitted. • AES (Advanced Encryption Standard) - A security method that uses symmetric 128-bit block data encryption. ¾ Pre-Shared Key: Enter the key shared by the Router and your other network devices. It must have 8-63 ASCII characters or 64 Hexadecimal characters. 4) WPA2-PSK To configure WPA2-PSK settings, select the WPA2-PSK option from the drop-down list. The menu will change to offer the appropriate settings. WPA2-PSK requires a shared key and does not use a separate server for authentication. PSK keys can be ASCII or Hex type. Figure 4-17 5) WPA-PSK/WPA2-PSK To configure WPA-PSK/WPA2-PSK settings, select the WPA-PSK/WPA2-PSK option from the drop-down list. The menu will change to offer the appropriate settings. WPA-PSK/WPA2-PSK requires a shared key and does not use a separate server for authentication. PSK keys can be ASCII or Hex type. Figure 4-18 4.3.3.1 WPS Settings Back to LED Explanation
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 30 ¾ WPS Settings: WPS can help you to add a new wireless device to an existing network quickly. This section will guide you how to use WPS function. • WPS state: Display the current WPS state. • WPS mode: If the wireless adapter supports Wi-Fi Protected Setup (WPS), you can establish a wireless connection between wireless adapter and Router using either Push Button Configuration (PBC) method or PIN method, please select the one you want. • WPS progress: Show the current WPS progress. • Reset to OOB: Use this button to reset the WPS state to “unconfigured”, so that a new key will be created when using WPS function next time. 1) PBC If the wireless adapter supports Wi-Fi Protected Setup and the Push Button Configuration (PBC) method, you can add it to the network by PBC with the following two methods. Click PBC, you will see the screen as shown below. Figure 4-19 Method One: Step 1: Press the WPS button on the back panel of the Router or click Start WPS button in Figure 4-19. Step 2: Press and hold the WPS button of the adapter directly for 2 or 3 seconds.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 31 Step 3: Wait for a while until the next screen appears. Click Finish to complete the WPS configuration. The WPS Configuration Screen of Wireless Adapter Method Two: Step 1: Press the WPS button on the back panel of the Router or click Start WPS button in Figure 4-19. Step 2: For the configuration of the wireless adapter, please choose “Push the button on my access point” in the configuration utility of the WPS as below, and click Next.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 32 The WPS Configuration Screen of Wireless Adapter Step 3: Wait for a while until the next screen appears. Click Finish to complete the WPS configuration. The WPS Configuration Screen of Wireless Adapter 2) PIN code If the wireless adapter supports Wi-Fi Protected Setup and the PIN method, you can add it to the network by PIN with the following two methods. Click PIN code, you will see the screen as shown below.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 33 Figure 4-20 Method One: Enter the PIN into my Router Step 1: For the configuration of the wireless adapter, please choose “Enter a PIN into my access point or a registrar” in the configuration utility of the WPS, and get the PIN code on the screen as below, then click Next. The WPS Configuration Screen of Wireless Adapter Step 2: For the Router, keep PIN code selected and enter the PIN code of the wireless adapter in the field after enrollee PIN code as shown below. Then click Start WPS.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 34 Figure 4-21 Method Two: Enter the PIN from my Router Step 1: Get the Current PIN code of the Router from AP self PIN code in Figure 4-21 (each Router has its unique PIN code. Here takes the PIN code 00745659 of this Router for example). Step 2: For the configuration of the wireless adapter, please choose “Enter a PIN from my access point” in the configuration utility of the WPS as below, and enter the PIN code of the Router into the field after “Access Point PIN”. Then click Next. The WPS Configuration Screen of Wireless Adapter ) Note: The default PIN code of the Router can be found in its label or the WPS configuration screen as Figure 4-21. • WPS progress: Show the current WPS progress.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 35 • SSID: Wireless network name shared among all points in a wireless network. The SSID must be identical for all devices in the wireless network. It is case-sensitive and must not exceed 32 characters (use any of the characters on the keyboard). Make sure this setting is the same for all stations in your wireless network. Type the desired SSID in the space provided. • Authentication Type: Select an authentication type from the drop-down list, which allows you to configure security features of the wireless LAN interface. Options available are: Disabled, WEP-64Bits, WEP-128Bits, WPA-PSK, WPA2-PSK, and WPA-PSK/ WPA2-PSK. ¾ WDS Settings: Select On/Off to enable/disable WDS. With this function enabled, the Router can bridge two or more WLANs. • MAC Address: Enter the MAC Address you wish to bridge in the field. ¾ Wireless MAC Address Filter: Wireless access can be filtered by using the MAC addresses of the wireless devices transmitting within your network’s RADIUS. • Active: If you wish to filter users by MAC Address, select “Activated”, and “Deactived” for don’t. • Action: To filter wireless users by MAC Address, select “Allow Association” or “Deny Association” the follow Wireless LAN station(s) association. • MAC Address: Enter the MAC Address you wish to filter in the field. 4.4 Advanced Setup Choose “Advanced Setup”, you can see the next submenus: Figure 4-22 Click any of them, and you will be able to configure the corresponding function. 4.4.1 Firewall Choose “Advanced Setup→Firewall” menu, and you will see the next screen (shown in Figure 4-23). Figure 4-23
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 36 ¾ Firewall: Select this option can automatically detect and block Denial of Service (DoS) attacks, such as Ping of Death, SYN Flood, Port Scan and Land Attack. ¾ SPI: If you enable SPI, all traffics initiated from WAN would be blocked, including DMZ, Virtual Server, and ACL WAN side. 4.4.2 Routing Choose “Advanced Setup→Routing” menu, and you will see the routing information in the next screen (shown in Figure 4-24). Figure 4-24 Click ADD ROUTE button to add a new route in the next screen (shown in Figure 4-25). Figure 4-25 ¾ Destination IP Address: This parameter specifies the IP network address of the final destination. ¾ IP Subnet Mask: Enter the subnet mask for this destination. ¾ Gateway IP Address: Enter the IP address of the gateway. The gateway is an immediate neighbor of your ADSL Router that will forward the packet to the destination. On the LAN, the gateway must be a Router on the same segment as your Router; over Internet (WAN), the gateway must be the IP address of one of the remote nodes. ¾ Metric: Metric represents the "cost" of transmission for routing purposes. IP Routing uses hop count as the measurement of cost, with a minimum of 1 for directly connected networks. Enter a number that approximates the cost for this link. The number need not to be precise, but it must between 1 and 15. In practice, 2 or 3 is usually a good number. ¾ Announced in RIP: This parameter determines if the ADSL Router will include the route to this remote node in its RIP broadcasts. If set to Yes, the route to this remote node will be propagated to other hosts through RIP broadcasts. If No, this route is kept private and is not
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 37 included in RIP broadcasts. 4.4.3 NAT Choose “Advanced Setup→NAT” menu, you can set up the NAT (Network Address Translation) function for the Router (shown in Figure 4-26). Figure 4-26 ¾ Virtual Circuit: Enter Virtual Circuit Index that you plan to set up for the NAT function. ¾ NAT Status: This field shows the current status of the NAT function for the current VC. You can go to the previous screen (shown in Figure 4-4) to activate the function. ¾ Number of IPs: This field is to specify how many IPs are provided by your ISP for current VC. It can be single IP or multiple IPs. We select Multiple to explain. ) Note: For VCs with single IP, they share the same DMZ and Virtual servers; for VCs with multiple IPs, each VC can set DMZ and Virtual servers. Furthermore, for VCs with multiple IPs, they can define the Address Mapping rules; for VCs with single IP, since they have only one IP, there is no need to individually define the Address Mapping rule. 4.4.3.1 DMZ Choose “Advanced Setup→NAT→DMZ” in Figure 4-26, you can configure the DMZ host in the next screen. A DMZ (demilitarized zone) is a host between a private local network and the outside public network. It prevents outside users from getting direct access to a server that has company data. Users of the public network outside the company can access to the DMZ host. Figure 4-27
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 38 ¾ DMZ Host IP Address: Enter the specified IP Address for DMZ host on the LAN side. Virtual Server Choose “Advanced Setup→NAT→Virtual Server” in Figure 4-26, you can configure the Virtual Server in the next screen. The Virtual Server is the server or server(s) behind NAT (on the LAN), for example, Web server or FTP server, that you can make visible to the outside world even though NAT makes your whole inside network appear as a single machine to the outside world. Figure 4-28 ¾ Rule Index: The Virtual server rule index for this VC. You can specify 10 rules in maximum. All the VCs with single IP will use the same Virtual Server rules. ¾ Application: The Virtual servers can be used for setting up public services on your LAN. ¾ Protocol: The protocol used for this application. ¾ Start & End port number: Enter the specific Start and End Port number you want to forward. If it is one port only, you can enter the End port number the same as Start port number. For example, if you want to set the FTP Virtual server, you can set the start and end port number to 21. ¾ Local IP Address: Enter the IP Address for the Virtual Server in LAN side. ¾ Virtual Server Listing: This displays the information about the Virtual Servers you establish. To add a virtual server entry: Step 1: Select the “Virtual Circuit” and select “Virtual Server”. ) Note: For VCs with single IP, select Single; For VCs with multiple IPs, select Multiple for the option.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 39 Step 2: Select the Rule index for the rule as shown in Figure 4-28. Step 3: Select the application you want from drop-down list, then the protocol and port number will be added to the corresponding field automatically, you only need to configure the IP address for the virtual server; If the application list does not contain the service that you want, please configure the Port number, IP Address and Protocol manually. Step 4: After that, click SAVE to make the entry take effect. Other operations for the entries as shown in Figure 4-28: Enter the index of assigned entry, and click the DELETE button to delete the entry. Click the BACK button to return to the previous screen. Click the CANCEL button to cancel the configuration which is made just now. 4.4.3.2 IP Address Mapping Select Multiple for numbers of IPs in Figure 4-26, and choose “Advanced Setup→NAT→IP Address Mapping(for Multiple IP Service)”. You can configure the Address Mapping Rule in the next screen. The IP Address Mapping is for those VCs that configured with multiple IPs. The IP Address Mapping rule is per-VC based (only for Multiple IPs' VCs). Figure 4-29 ¾ Rule Index: Select the Virtual server rule index for this VC. You can specify 8 rules in maximum. ¾ Rule Type: There are four types: one-to-one, Many-to-One, Many-to-Many Overload and Many-to-Many No-overload. ¾ Local Start & End IP: Enter the local IP Address you plan to map to. Local Start IP is the starting local IP address and Local End IP is the ending local IP address. If the rule is for all local IPs, then the Start IP is 0.0.0.0 and the End IP is 255.255.255.255. ¾ Public Start & End IP: Enter the public IP Address you want to do NAT. Public Start IP is the starting public IP address and Public End IP is the ending public IP address. If you have a dynamic IP, enter 0.0.0.0 as the Public Start IP. ¾ Address Mapping List: This displays the information about the Mapping addresses. To add a mapping rule:
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 40 Step 1: Select the “Virtual Circuit” and Multiple for the “Number of IPs”. Then select the tab IP Address Mapping (shown in Figure 4-26). ) Note: IP Address Mapping is only available for VCs with Multiple IPs. Step 2: Select the Rule index for the rule as shown in Figure 4-29. Step 3: Select the rule type you want from the drop-down list. Step 4: Enter the local and public IP addresses in the corresponding fields. Step 5: After that, click SAVE to make the entry take effect. Other operations for the entries as shown in Figure 4-29: Select the index of assigned entry, and click the DELETE button to delete the entry. Click the BACK button to return to the previous screen. Click the CANCEL button to cancel the configuration which is made just now. 4.4.4 QoS Choose “Advanced Setup→QoS”, you can configure the QoS in the next screen. QoS helps to prioritize data as it enters your Router. By attaching special identification marks or headers to incoming packets, QoS determines which queue the packets enter, based priority. This is useful when there are certain types of data you want to give higher priority, such as voice data packets give higher priority than Web data packets. This option will provide better service of selected network traffic over various technologies.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 41 Figure 4-30 ¾ QoS: Select this option to Activate/Deactivate the IP QoS on different types (IP ToS and DiffServ). ¾ Summary: Click the QoS Settings Summary button to view the configurations of QoS. ¾ Rule: Configure the rules for QoS. If the traffic complies with the rule, then the Router will take the corresponding action to deal with it. • Rule Index: Select the index for the rule you want to configure. • Active: Activate the rule. The rule can take effect only when it is activated. • Application: Select the application that the rule aimed at. • Physical Ports: Select the port whose traffic flow are controlled by the rule. • Destination MAC & IP & Mask & Port Range: Enter the IP information about the Destination host for the rule.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 42 • Source MAC & IP & Mask & Port Range: Enter the IP information about the Source host for the rule. • Protocol ID: Select one among TCP/UDP, TCP, UDP or ICMP protocols for the application. • Vlan ID Range: Enter the Vlan range, and the rule will be effective to the selected Vlans. • IPP/DS Field: Select the type of the action to assign the priority. When you select IPP/TOS, you can assign the priority via IP information. IP QoS function is intended to deliver guaranteed as well as differentiated Internet services by giving network resource and usage control to the Network operator. • IP Precedence Range: Enter the IP precedence range that the Router takes to differentiate the traffic. • Type of Service: Select the type of service that the Router takes to deal with the traffic. • DSCP Range: Enter the range for the rule. When you select DSCP, you can assign the priority via DHCP (the header of IP group). It maps the IP group into corresponding service class. • 802.1p: Select the priority range for the rule. ¾ Action: Configure the action that the Router takes to deal with the traffic which accord with the rule. • IPP/DS Field: Select the type for the action. • IP Precedence Remarking: Select the number to remark the priority for IP precedence. • Type of Service Remarking: Select the type to remark the service. • DSCP Remarking: Enter the number to remark the DSCP priority. • 802.1p Remarking: Select the type to remark the 802.1p priority. • Queue: Select the priority type for the action. 4.4.5 VLAN Choose “Advanced Setup→VLAN”, you can activate the VLAN function in the next screen. Virtual LAN (VLAN) is a group of devices on one or more LANs that are configured so that they can communicate as if they were attached to the same LAN, when in fact they are located on a number of different LAN segments. Because VLANs are based on logical instead of physical connections, it is very flexible for user/host management, bandwidth allocation and resource optimization. There are two types of VLAN as follows: 1) Port-Based VLAN: Each physical switch port is configured with an access list specifying membership in a set of VLANs. 2) ATM VLAN: Using LAN Emulation (LANE) protocol to map Ethernet packets into ATM cells and deliver them to their destination by converting an Ethernet MAC address into an ATM address.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 43 Figure 4-31 1) Assign VLAN PVID for each Interface Click Assign VLAN PVID for each Interface in Figure 4-31, you can assign the PVID for each interface in the next screen (shown in Figure 4-32). Figure 4-32 ¾ PVID: Each physical port has a default VID called PVID (Port VID). PVID is assigned to untagged frames or priority tagged frames (frames with null (0) VID) received on this port. 2) Define VLAN Group Click Define VLAN Group in Figure 4-31, you can define VLAN groups in the next screen (shown in Figure 4-33).
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 44 Figure 4-33 ¾ VLAN Index: Select the VLAN index for this VC. You can specify 8 groups in maximum. ¾ VLAN ID: This indicates the VLAN group. ¾ ATM VCs: Select the ATM VCs as members of VLAN, and if you leave the Tagged blank, the tag in frames will be deleted when transmitted from the VC. ¾ Ethernet: Select the Ethernet port as a member of VLAN. ¾ Wireless LAN: Select the wireless LAN port as a member of VLAN, and if you leave the Tagged blank, the tag in frames will be deleted when transmitted from the port. ¾ VLAN Group Summary: This displays the information about the VLAN Groups. 4.4.6 ADSL Choose “Advanced Setup→ADSL”, you can select the ADSL Type and ADSL Mode in the next screen. The ADSL feature can be selected when you meet the physical connection problem. Please check the proper settings with your Internet service provider.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 45 Figure 4-34 ¾ ADSL Mode: Select the ADSL operation mode which your ADSL connection uses. ¾ ADSL Type: Select the ADSL operation type which your ADSL connection uses. ¾ Bitswap Enable: Check this box to enable Bitswap. ¾ SRA Enable: Check this box to enable SRA. 4.5 Access Management Choose “Access Management”, you can see the next submenus: Figure 4-35 Click any of them, and you will be able to configure the corresponding function. 4.5.1 ACL Choose “Access Management→ACL”, you can see the next screen (shown in Figure 4-36). You can specify the client to access the ADSL Router once setting his IP as a Secure IP Address through selected applications.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 46 Figure 4-36 ¾ ACL: If Activated, the IP addresses which are contained in the Access Control List can access to the Router. If Deactivated, all IP addresses can access to the Router. ¾ ACL Rule Index: Select the ACL rule index for the entry. ¾ Active: Enable the ACL rule. ¾ Secure IP Address: Select the IP addresses which are permitted to access to the Router remotely. With the default IP 0.0.0.0, any client would be allowed to remotely access the ADSL Router. ¾ Application: Select the application for the ACL rule, and then you can access the Router through it. ¾ Interface: Select the interface for access: LAN, WAN or Both. ¾ Access Control of Listing: This displays the information about the ACL Rules. 4.5.2 Filter Choose “Access Management→Filter”, you can see the Filter screen (the default is IP/MAC Filter screen shown in Figure 4-37 ). The filtering feature includes IP/MAC Filter, Application Filter, and URL Filter. The feature makes it possible for administrators to control user's access to the Internet, protect the networks. 4.5.2.1 IP Filter Select IP/MAC Filter as the Filter type, and select IP as the Rule type (shown in Figure 4-37), then you can configure the filter rules based on IP address. The filtering includes Outgoing and Incoming, the detailed descriptions are provided below.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 47 Figure 4-37 ¾ Filter Type Selection: Select the filter type for the configuration below. ¾ IP/MAC Filter Set Index: Select the Set index for the IP Filter entry. This index can match with six IP / MAC Filter Rule Indexes. ¾ Interface: Select the interface for the entry. ) Note: If select PVC0~PVC7 as an interface, the filter will match the IP traffic of WAN port with specified IPs (Source IP Address and Destination IP Address). If select LAN as an interface, the filter will match the IP traffic of LAN port with specified IPs. ¾ Direction: Select the direction for this IP Filter rule. There are three filtering directions: Both, Incoming, Outgoing.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 48 ) Note: Incoming means that IP traffic which is coming into the Router, and the Outgoing means that IP traffic which is going out the Router. ¾ IP/MAC Filter Rule Index: Select the Rule index for the IP Filter entry. ) Note: You should set the IP/MAC Filter Set Index and IP/MAC Filter Rule Index together to appoint the address (shown in the Filter List) for the IP Filter rule. For example, (1, 2), it means the rule will be shown in the row 2 IP/MAC Filter Set Index 1. ¾ Rule Type: For IP Filter, please select IP here. ¾ Active: Select “Yes” to make the rule to take effect. ¾ Source IP Address: Enter the source IP address for the rule. You can enter 0.0.0.0; it means that all IP addresses are controlled by the rule. ¾ Destination IP Address: Enter the destination IP address for the rule. You can enter 0.0.0.0, it means that all IP addresses are controlled by the rule. The set of Subnet Mask and Port Number are same as Source IP Address. ¾ Subnet Mask: Enter the Subnet Mask for the rule. ¾ Port Number: Enter the Port Number for the rule. You can enter 0, which means that all ports are controlled by the rule. ¾ Protocol: Select the protocol: TCP, UDP or ICMP for the filter rule. ¾ Rule Unmatched: If the current rule can not match, and you select Forward, the Router will skip the rule and transmit directly. If you select Next, the Router will find the next filter rule (show in Filter list) to match. ¾ IP/MAC Filter Listing: This displays the information about the IP Filter rules. To add an IP Address filtering entry: For example: If you desire to block E-mail received and sent by the IP address 192.168.1.7 on your local network; And wish to make the PCs with IP address 192.168.1.8 unable to visit the website of IP address 202.96.134.12, while other PCs have no limit. You can configure the rules as follows. Presume the rules are both aimed at the interface PVC0, and their indexes are (1, 1), (1, 2) and (1, 3). Step 1: Select the “IP/MAC Filter” as the Filter Type Selection (show in Figure 4-37). Select the “IP” as the Rule Type on the Filter screen, then you can configure the specific rule for the example. Step 2: Select the IP/MAC Filter Set Index and IP/MAC Filter Rule Index for the rule, then select the Interface “PVC0”, and select the Direction “Both” for the first rule.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 49 ) Note: If you want to make the rule take effect, please select Yes to active the rule. Step 3: Enter the “Source IP Address”, “Destination IP Address”, “Subnet Mask” and “Port Number” in the corresponding field. Step 4: Select the Protocol as “TCP” and select the Unmatched rule as “Next”. Step 5: Finally, click the SAVE to save the entry. Step 6: Go to Step 2 to configure the next two rules: Block E-mail received by the IP address 192.168.1.7 on your local network; Make the PC with IP address 192.168.1.8 unable to visit the website of IP address 202.96.134.12. ) Note: After you complete the IP filter rules for the example, the Filter list will show as follows. You can enter the IP / MAC Filter Set Index to view the information about the rule. Other operations for the entries as shown in Figure 4-37: Select the IP / MAC Filter Set Index and IP/MAC Filter Rule Index to view or modify the entry. Select the IP / MAC Filter Set Index and IP/MAC Filter Rule Index to locate the specific rule, and
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 50 then click the DELETE button to delete the entry. 4.5.2.2 MAC Filter Select IP/MAC Filter as the Filter type, and select MAC as the Rule type (shown in Figure 4-38), and then you can configure the filter rules based on MAC address. Figure 4-38 ¾ Rule Type: Select MAC for the MAC Filter rule. ¾ Active: Select “Yes” to make the rule to take effect. ¾ MAC Address: Enter the MAC address for the rule. ¾ Rule Unmatched: If the current rule can not match, and you select Forward, the Router will skip the rule and transmit directly. If you select Next, the Router will find the next filter rule (show in Filter list) to match. ¾ IP/MAC Filter Listing: This displays the information about the MAC Filter rules. To add a MAC Address filtering entry: For example: If you want to block the PCs with MAC addresses 00-0A-EB-00-07-BE and 00-0A-EB-00-07-5F to access the Internet, you can configure as follows. Presume the rules are both aimed at the interface PVC0, and their indexes are (1, 1) and (1, 2). Step 1: Select the “IP/MAC Filter” as the Filter Type Selection:
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 51 Select the “MAC” as the Rule Type on the Filter screen Then you can configure the specific rule for the example. Step 2: Select the IP/MAC Filter Set Index and IP/MAC Filter Rule Index for the rule, then select the Interface “PVC0”, and select the Direction “Outgoing” for the first rule. ) Note: If you want to make the rule take effect, please select Yes to active the rule. Step 3: Enter the “MAC Address” and select the Unmatched rule as “Next”. Step 4: Finally, click the SAVE to save the entry. Step 5: Go to Step 2 to configure the next rule: Block the PC with MAC address 00-0A-EB-00-07-5F to access the Internet. ) Note: After you complete the MAC filter rules for the example, the Filter list will show as follows. You can enter the IP / MAC Filter Set Index to view the information about the rule. Other operations for the entries as shown in Figure 4-37: Select the IP / MAC Filter Set Index and IP/MAC Filter Rule Index to view or modify the entry. Select the IP / MAC Filter Set Index and IP/MAC Filter Rule Index to locate the specific rule, and then click the DELETE button to delete the entry. 4.5.2.3 Application Filter Select Application Filter as the Filter type (shown in Figure 4-39), and then you can configure the filter rules based on application.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 52 Figure 4-39 ¾ Filter Type Selection: Select the Application Filter for the next configuration. ¾ Application Filter: Activate or deactivate the function. ¾ ICQ & MSN & YMSG & Real Audio/Video: Select Allow or Deny for these applications. If you select Allow, the Router will accept the application; if you select Deny, the Router will forbid the application. 4.5.2.4 URL Select Application Filter as the Filter type (shown in Figure 4-40), and then you can configure the filter rules based on URL.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 53 Figure 4-40 ¾ Filter Type Selection: Select the URL Filter for the next configuration. ¾ Active: Select “Yes” to make the rule to take effect. ¾ URL Index: Select the index for the URL Filter entry. ¾ URL: Enter the URL for this URL Filter. ¾ URL Filter Listing: This displays the information about the URL Filter rules. To add a URL filter entry: For example: If you want to forbid the user to access the website: www.yahoo.com. Presume the rule is aimed at the interface PVC0, and its index is “1”. Step 1: Select the “URL Filter” as the Filter Type Selection (show in Figure 4-40). Step 2: Select the Index for the rule, and then enter the website in the URL field. Step 3: Finally, Select Yes to active the rule, and then click the SAVE to save the entry. Other operations for the entries as shown in Figure 4-37: Select the URL Index to view or modify the entry. Select the URL Index to locate the specific rule, and then click the DELETE button to delete the entry.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 54 4.5.3 SNMP Choose “Access Management→SNMP”, you can see the SNMP screen. The Simple Network Management Protocol (SNMP) is used for exchanging information between network devices. Figure 4-41 ¾ Get Community: Set the password for the incoming Get and Get next requests from the management station. ¾ Set Community: Set the password for incoming Set requests from the management station. 4.5.4 UPnP Choose “Access Management→UPnP”, you can configure the UPnP in the screen (shown in Figure 4-42). UPnP (Universal Plug and Play) is a distributed, open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices. An UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use. UPnP broadcasts are only allowed on the LAN. Figure 4-42 ¾ UPnP: Activate or Deactivate the UPnP function. Only when the function is activated, can the UPnP take effect. ¾ Auto-Configure: If you activate the function, then the UPnP network devices can automatically configure network addressing, announce their presence in the network to other UPnP devices and enable exchange of simple product and service descriptions. 4.5.5 DDNS Choose “Access Management→DDNS”, you can configure the DDNS function in the screen (shown in Figure 4-43). The Router offers a Dynamic Domain Name System (DDNS) feature. The feature lets you use a
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 55 static host name with a dynamic IP address. User should type the host name, user name and password assigned to your ADSL Router by your Dynamic DNS provider. User also can decide to turn on DYNDNS Wildcard or not. Figure 4-43 ¾ Dynamic DNS: Activate the DDNS function or not. ¾ Service Provider: This field displays the service provider of DDNS. ¾ My Host Name: Enter your host name here. ¾ E-mail Address: Enter your E-mail address here. ¾ Username & Password: Type the “User Name” and “Password” for your DDNS account. ¾ Wildcard support: Select the option to use Wildcard function 4.5.6 CWMP Choose “Access Management→CWMP”, you can configure the CWMP function in the screen (shown in Figure 4-44). The Router offers CWMP feature. The function supports TR-069 protocol which collects information, diagnoses the devices and configures the devices automatically via ACS (Auto-Configuration Server).
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 56 Figure 4-44 ¾ CWMP: Select activate the CWMP function. ¾ URL: Enter the website of ACS which is provided by your ISP. ¾ User Name/Password: Enter the User Name and password to login the ACS server. ¾ Path: Enter the path that connects to the ACS server. ¾ Port: Enter the port that connects to the ACS server. ¾ User Name/Password: Enter the User Name and Password that provided the ACS server to login the Router. ¾ Periodic Inform: Activate or deactivate the function. If Activated, the information will be informed to ACS server periodically. ¾ Interval: Enter the interval time here. 4.6 Maintenance Choose “Maintenance”, you can see the next submenus: Figure 4-45 Click any of them, and you will be able to configure the corresponding function. 4.6.1 Administration Choose “Maintenance→Administration”, you can set new password for admin in the screen (shown in Figure 4-46).
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 57 Figure 4-46 ) Note: 1) There is only one account that can access Web-Management interface. The default account is "admin", and the password is "admin". Admin has read/write access privilege. 2) When you change the password, you should enter the new password twice, and then click SAVE to make the new password take effect. 4.6.2 Time Zone Choose “Maintenance→Time Zone”, you can configure the system time in the screen (shown in Figure 4-47). The system time is the time used by the device for scheduling services. There are three methods to configure the time. You can manually set the time or connect to a NTP (Network Time Protocol) server. If a NTP server is set, you will only need to set the time zone. If you manually set the time, you may also set Daylight Saving dates and the system time will automatically adjust on those dates. 1) NTP Server automatically Select NTP Server automatically as the Synchronize time, you only need to set the time zone. Figure 4-47 ) Note: The ADSL Router built-in some NTP Servers, when the Router connects to the Internet, the Router will get the system time automatically from the NTP Server. You can also configure the NTP Server
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 58 address manually, and then the Router will get the time from the specific Server firstly. 2) PC’s Clock Select PC’s Clock as the Synchronize time, you don’t need to set any items. Figure 4-48 3) Manually Select Manually as the Synchronize time, you need to set the date and time corresponding to the current time. Figure 4-49 4.6.3 Firmware Choose “Maintenance→Firmware”, you can upgrade the firmware of the Router in the screen (shown in Figure 4-50). Make sure the firmware or romfile you want to use is on the local hard drive of the computer. Click Browse to find the local hard drive and locate the firmware or romfile to be used for upgrade.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 59 Figure 4-50 To upgrade the Router's firmware, follow these instructions below: Step 1: Download a more recent firmware upgrade file from the TP-LINK website (http://www.tp-link.com). Step 2: Type the path and file name of the update file into the “New Firmware Location” field. Or click the Browse… button to locate the update file. Step 3: Click the UPGRADE button. ) Note: 1) New firmware versions are posted at http://www.tp-link.com and can be downloaded for free. If the Router is not experiencing difficulties, there is no need to download a more recent firmware version, unless the version has a new feature that you want to use. 2) When you upgrade the Router's firmware, you may lose its current configurations, so please back up the Router’s current settings before you upgrade its firmware. 3) Do not turn off the Router or press the Reset button while the firmware is being upgraded. 4) The Router will reboot after the upgrading has been finished. To back up the Router’s current settings: Step 1: Click the ROMFILE SAVE button (shown in Figure 4-50), click SAVE button in the next screen (shown in Figure 4-51) to proceed.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 60 Figure 4-51 Step 2: Save the file as the appointed file (shown in Figure 4-52). Figure 4-52 To restore the Router’s settings: Step 1: Click the Browse… button to locate the update file for the device, or enter the exact path in “New Romfile Location” field. Step 2: Click the UPGRADE button to complete. 4.6.4 SysRestart Choose “Maintenance→SysRestart”, you can select to restart the device with current settings or restore to factory default settings in the screen (shown in Figure 4-53).
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 61 Figure 4-53 4.6.5 Diagnostics Choose “Maintenance→Diagnostics”, you can view the test results for the connectivity of the physical layer and protocol layer for both LAN and WAN sides in the screen (shown in Figure 4-54). Figure 4-54 Ping Tool: This diagnostic tool troubleshoots connectivity, reachability, and name resolution to a given host or gateway.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 62 ¾ IP Address/Domain Name: Type the destination IP address (such as 8.8.8.8) or Domain name (such as http://www.tp-link.com). If the result is similar to Figure 4-55, the connectivity of the Internet is fine. Figure 4-55 If the result is similar to Figure 4-56, there is something wrong with the connectivity of the Internet. Figure 4-56 4.7 Help Choose “Help”, you can view the help information for configuration of any function.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 63 Figure 4-57 ) Note: Click the tab, and you will be able to get the corresponding information.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 64 Appendix A: Specifications General Standards and Protocols ANSI T1.413, ITU G.992.1, ITU G.992.2, ITU G.992.3, ITU G.992.5 IEEE 802.11n, IEEE 802.11b, IEEE 802.11g ,IEEE 802.3, IEEE 802.3u, TCP/IP, PPPoA , PPPoE, SNTP, HTTP, DHCP, ICMP, NAT Safety & Emission FCC, CE Ports One 10/100M Auto-Negotiation RJ45 port（Auto MDI/MDIX) One RJ11 port LEDs Power, ADSL, Internet, WLAN, LAN, WPS Network Medium 10Base-T: UTP category 3, 4, 5 cable 100Base-TX: UTP category-5 Max line length: 6.5Km Data Rates Downstream: Up to 24Mbps Upstream: Up to 3.5Mbps（With Annex M enabled） System Requirement Internet Explorer 5.0 or later, Netscape Navigator 6.0 or later Win 9x/ME/2000/XP/Vista/7 Frequency 2.4 ~ 2.4835GHz (Only 2.4GHz~2.4835GHz is allowed to be used in USA, which means only channel 1~11 is available for American users to choose.) Physical and Environment Working Temperature 0℃ ~ 40℃ Working Humidity 10% ~ 90% RH (non-condensing) Storage Temperature -40℃ ~ 70℃ Storage Humidity 5% ~ 90% RH (non-condensing)
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 65 Appendix B: Troubleshooting 1. How do I restore my Router’s configuration to its factory default settings? With the Router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it. ) Note: Once the Router is reset, the current configuration settings will be lost and you will need to re-configure the router. 2. What can I do if I don’t know or forgot my password? 1) Restore the Router’s configuration to its factory default settings. If you don’t know how to do that, please refer to section T1. 2) Use the default user name and password: admin, admin. 3) Try to configure your Router once again by following the instructions in the previous steps of the QIG. 3. What can I do if I cannot access the web-based configuration page? 1) Configure your computer’s IP Address. For Windows XP OS Go to Start > Control Panel, you will then see the following page. Click Network and Internet Connections
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 66 Click Network Connections Right-click Local Area Connection Click Properties
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 67 Double-click Internet Protocol (TCP/IP) Select Obtain DNS server address automatically Select Obtain an IP address automatically Click OK
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 68 Click OK
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 69 For Windows Vista OS Go to Start > Settings >Control Panel, and then you will see the following page. Click View network status and tasks Click View status Click Properties
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 70 Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 71 For Windows 7 OS Go to Start > Settings > Control Panel, and then you will see the following page. Click Change adapter settings Click Properties Right-click Local Area Connection Click View network status and tasks
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 72 Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 73 2) Configure your IE browser Open your IE browser, click Tools tab and you will see the following screen. Click Internet OptionsSelect Never dial a connection Click OK Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your Router’s factory default settings and reconfigure your Router following the instructions of this QIG. Please feel free to contact our Technical Support if the problem still exists. 4. What can I do if I cannot access the Internet? 1) Check to see if all the connectors are connected well, including the telephone line, Ethernet cables and power adapter. 2) Check to see if you can log on to the web management page of the Modem Router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step.
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 74 3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again. 4) If you still cannot access the Internet, please restore your Router to its factory default settings and reconfigure your Router by following the instructions of this QIG. 5) Please feel free to contact our Technical Support if the problem still exists. ) Note: For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support Website: http://www.tp-link.com/support/Support.asp
TD851W 150Mbps Wireless N ADSL2+ Modem Router User Guide 75 Appendix C: Technical Support Technical Support  For more troubleshooting help, go to: www.tp-link.com/support/faq.asp  To download the latest Firmware, Driver, Utility and User Guide, go to: www.tp-link.com/support/download.asp  For all other technical support, please contact us by using the following details: Global Tel: +86 755 26504400 E-mail: support@tp-link.com Service time: 24hrs, 7 days a week Singapore Tel: +65 62840493 E-mail: support.sg@tp-link.com Service time: 24hrs, 7 days a week UK Tel: +44 (0) 845 147 0017 E-mail: support.uk@tp-link.com Service time: 24hrs, 7 days a week USA/Canada Toll Free: +1 866 225 8139 E-mail: support.usa@tp-link.com Service time: 24hrs, 7 days a week Germany / Austria Tel: +49 1805 875465 (German Service) / +49 1805 TPLINK E-mail: support.de@tp-link.com Fee: 0.14 EUR/min from the German fixed phone network and up to 0.42 EUR/min from mobile phone Service time: Monday to Friday 9:00 AM to 6:00 PM GMT+ 1 or GMT+ 2 (Daylight Saving Time in Germany) *Except bank holidays in Hesse Australia & New Zealand Tel: AU 1300 87 5465 NZ 0800 87 5465 E-mail: support@tp-link.com.au Service time: 24hrs, 7 days a week Malaysia Tel: 1300 88 875465 (1300 88TPLINK) Email: support.my@tp-link.com Service time: 24hrs, 7 days a week Turkey Tel: 444 19 25（Turkish Service） E-mail: support.tr@tp-link.com Service time: 9:00 AM to 6:00 PM 7 days a week Italy Tel: +39 02 66987799 E-mail: support.it@tp-link.com Service time: 9:00 AM to 6:00 PM Monday to Friday Switzerland Tel: +41 (0)848 800998 (German Service) Tel: +41 (0)848 800998 (German Service) E-mail: support.ch@tp-link.com E-mail: support.ch@tp-link.com Fee: 4-8 Rp/min, depending on rate of different time Fee: 4-8 Rp/min, depending on rate of different time Service time: Monday to Friday 9:00 AM to 6:00 PM GMT+ 1 or GMT+ 2 (Daylight Saving Time) Service time: Monday to Friday 9:00 AM to 6:00 PM GMT+ 1 or GMT+ 2 (Daylight Saving Time)

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