TRENDNET TEW601PC 108Mbps 802.11g MIMO Wireless PC Card User Manual UG TEW 601PC

TRENDNET, INC. 108Mbps 802.11g MIMO Wireless PC Card UG TEW 601PC

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TEW601PC User Manual

Users Manual

Copyright This publication, including all photographs, illustrations and software, is protected under interna-tional copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without written consent of the author. Copyright 2005 Version 1.0 (July, 2005) Disclaimer The information in this document is subject to change without notice. The manufacturer makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. The manufacturer reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or changes. Trademark recognition All product names used in this manual are the properties of their respective owners and are acknowledged. Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: FCC Radiation Exposure Statement: This device complies with FCC RF Exposure limits set forth for an uncontrolled environment, under 47 CFR 2.1093 paragraph (d)(2). This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This device was tested for typical by stander conditions that may occur during use. To comply with FCC RF exposure requirements a minimum separation distance of 1.5cm must be maintained between the user’s body and the device, including the antenna. TRENDnet declares that TEW-601PC, (FCC ID: S9ZTEW601PC) is limited in CH1~CH11 for 2.4 GHz by specified firmware controlled in U.S.A. The maximum average SAR (1g) is 0.375W/kg.This equipment has been tested for notebook lap-held configuration and complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure requirements, please do not use this device for other applications.

iv -- Appendix ............................................................................................................31 Maintenance ................................................................................................................31 Checking the Wireless Client Utility Version ........................................................................32 Uninstalling the Wireless Client Utility .................................................................................32 Upgrading the Wireless Client Utility ....................................................................................32 Troubleshooting ...........................................................................................................33 Problems Starting the 802.11 Wireless Client Utility Program Problems with the Link Status ...............................................................................................33 Problems with Security Settings ............................................................................................34

1 Getting Started with the TEW-601PC Congratulations on purchasing the TEW-601PC! The quick start guide included with your TEW-601PC tells you how to install the Wireless Client Utility and how to operate the Wireless feature of the TEW-601PC. This manual provides information for setting up and configuring the TEW-601PC. This manual is intended for both home users and professionals. It is not required to read some of the more technical information in this manual to operate and enjoy the TEW-601PC. It is included for your reference only. The following conventions are used in this manual: LIKE NOTES AND TIPS, THE IMPORTANT SYMBOL INDICATES INFORMATION THAT CAN IMPROVE NETWORKING. THIS INFORMATION SHOULD NOT BE OVERLOOKED. This section covers the following topics: • Overview of the Wireless Client Utility • Working with Profiles • Checking for Available Access Points • Disabling the Wireless Client Utility THE NOTE SYMBOL INDICATES ADDITIONAL INFORMATION ON THE TOPIC AT HAND. THE TIP SYMBOL INDICATES HELPFULL INFORMATION AND TIPS TO IMPROVE YOUR NETWORK EXPERIENCE. THE CAUTION SYMBOL ALERTS YOU TO SITUATIONS THAT MAY DEGRADE YOUR NETWORKING EXPERIENCE OR COMPROMISE YOUR SECURITY. NOTE

8 -- Getting Started with the TEW-601PC 3. Make the changes you want to the Basic Settings and click Advanced Settings. Unless you have a thorough understanding of wireless networking, it is recommended that you leave these settings at the defaults. 4. Click WLAN Security. (Refer to “Configuring Wireless Security” for more details on security settings.) Click the drop-down arrow at Security Mode to choose from the following settings: Disabled (No Encryption) All data sent between the access point and the client is left unencrypted and may be viewed by other wireless devices. WEP (Wired Equivalent Privacy) Encrypts all traffic sent between the access point and the client using a shared key. When using WEP encryption, only access points and PCs using the same WEP Key can communicate with each other.

10 -- Getting Started with the TEW-601PC Checking for Available Access Points The number of access points or hot spots for public use is constantly increasing in major cities. Many Web sites report on the locations of hot spots. Check the following Web sites for updated information for your location. • http://intel.jiwire.com • www.hotspot-locations.com • www.hotspotlist.com • www.wififreespot.com • www.wifinder.com • www.wi-fizone.org If you think you are in the vicinity of an access point, you can use the SiteSurvey screen to list the ones available. To scan for access points using the TEW-601PC, refer to the following. 1. Open the Wireless Client Utility and click SiteSurvey. 2. Available wireless networks are listed. Click Refresh anytime to update the list.

14 -- Exploring the Wireless Client Utility WIRELESS SYSTEMS WORK IN INFRASTRUCTURE MODE OR PEER-TO-PEER MODE. IN INFRASTRUCTURE MODE, WIRELESS DEVICES COMMUNICATE TO A WIRED LAN VIA ACCESS POINTS. IN AD-HOC MODE (ALSO KNOWN AS PEERTO-PEER MODE), WIRELESS DEVICES COMMUNICATE WITH EACH OTHER DIRECTLY AND DO NOT USE AN ACCESS POINT. TCP/IP SETTING The TCP/IP Setting pane settings are described below. IP Address Shows the current network IP address. Subnet Mask Shows the current subnet mask status. Gateway Shows the current gateway. DNS Server Shows the current network DNS address. IP Release (button) Click to release the current TCP/IP settings. IP Renew (button) Click to renew the TCP/IP settings. LINK INFORMATION The Link Information pane settings are described below. The Link Information pane shows the network status. SSID Shows the current SSID (Service Set IDentifier). This is the name assigned to a wireless Wi-Fi network. All devices must use this case-sensitive name in order to communicate. Status Shows the current connection status. Link Speed Shows the speed of the current connection. Tx is the transmit speed; Rx the receive speed. Signal Level Shows the signal strength of the current connection. (See Tip below for more information.) BSSID Shows the ID of the current BSS. (See Note below for more information.) Channel Shows the network channel.

18 -- Exploring the Wireless Client Utility The Options Screen By default, the Wireless Client Utility configures your wireless settings. Use this screen to disable the Wireless Client Utility. OPTIONS The Options pane settings are described below. Let Windows manage this wireless adapter (tick box) When you check the Let Windows manage this wireless adapter checkbox, Windows Zero Configuration manages your wireless settings. The Wireless Client Utility still shows the link status of the adapter. Apply Now (button) Click to execute the changes.

Exploring the Wireless Client Utility Screens -- 19 The Version Screen This screen displays the software and hardware information of the adapter. You cannot make changes to this screen. Reference the Version screen if you need to contact technical support. See “Maintenance”.

CONFIGURING WEP Refer to the following to modify WEP settings. 1. In the Properties window, click WLAN Security. 2. Click the drop-down arrow at Security Mode and choose WEP. 3. Click the Use Static WEP checkbox.

22 -- Configuring Wireless Security 4. Click Configure. The WEP Configuration screen appears. WEP Method Select the encryption to match your access point: 64, 128, or 152-bit. The encryption level must match the encryption level used by your access point. Authentication Options are Auto, Open System, and Shared. For most installations choose Auto. Make Key using Pass- Phrase A WEP Key is automatically generated as you type in any Passphrase of your choice. Use this feature when you have used a Passphrase to generate your WEP key on your access point. Manual Input (ASCII) Generate your own WEP Key (4 keys maximum) using ASCII characters. Manual Input (HEX) Generate your own WEP Key using hexadecimal characters. Default Key Four keys are used for decryption; you have to choose a default key from them for encryption. Make sure access point uses same WEP key.

Configuring Wireless Security -- 23CONFIGURING WPA & WPA2 Refer to the following to configure WPA & WPA2. 1. Click the drop-down arrow at Security Mode and choose WPA / WPA2. 2. Click the drop-down arrow at Encryption Method and choose TKIP or AES. To configure 802.1X (authentication protocol) for WPA/ WPA2, see “Configuring 802.1X ” section.

24 -- Configuring Wireless Security CONFIGURING WPA-PSK & WPA2-PSK Refer to the following to configure WPA-PSK & WPA2-PSK. Click the drop-down arrow at Security Mode and choose WPA-PSK / WPA2-PSK. 1. Click the drop-down arrow at Encryption Method and choose TKIP or AES. (Most access points use TKIP for WPA-PSK & AES for WPA2-PSK.) 2. At PSK Passphrase enter the same pass phrase used to configure the WPA-PSK or WPA2-PSK on your access point.

Configuring Wireless Security -- 25CONFIGURING 802.1X You need to know if your access point supports 802.1X and then apply the configuration here. 1. Choose the EAP method under Authentication protocol. 2. Options for User Information depend on the EAP method chosen. CONFIGURING 802.1X – PEAP Refer to the following to configure PEAP. 1. At WPA/ WPA2 security mode, click Configure button next to Authentication Protocol. 2. Select Inner PEAP protocol. 3. Click Save to finish and return to the previous screen. 4. Type in a unique User ID and Password under User Information. 5. If your network uses a user server certificate click Configure Certificate (see Note below). The following window appears:

26 -- Configuring Wireless Security Use user certificate Check this box if your network requires user certification and then select the certificate from the drop-down menu. Validate server certificate Check this box if your network requires server certification and then select the certificate authority from the drop-down menu. Server name: Type in the name of the server that is used for 802.1X authentication. Server name should match exactly Check this box if the server name should exactly match the name in the certificate. 6. Click OK to apply the settings. Server Certificates require a wired connection to the network so you Can obtain the certificate(s) from the certificate authority. Your network administrator can provide on certificate management. .

Configuring Wireless Security -- 27CONFIGURING 802.1X – EAP-TLS 1. At Security Mode select WPA/ WPA2 from the drop-down menu. 2. At Authentication Protocol select TLS from the drop-down menu. 3. TLS requires both server and user certification. Click Configure Certificate (see Note below). The following window appears:

28 -- Configuring Wireless Security Use user certificate Check this box if your network requires user certification and thenselect the certificate from the drop-down menu. Validate server certificate Check this box if your network requires server certification and then select the certificate authority from the drop-down menu. Server name: Type in the name of the server that is used for 802.1X authentication. Server name should match exactly Check this box if the server name should exactly match the name in the certificate. 5. Click OK to apply the settings. Server Certificates require a wired connection to the network so you Can obtain the certificate(s) from the certificate authority. Your network administrator can provide on certificate management. .

Glossary For unfamiliar terms used below, look for entries elsewhere in the glossary. AD-HOC Ad-hoc mode does not require an AP or a wired network. A network that transmits wireless from computer to computer without the use of a base station (access point). Two or more wireless stations communicate directly to each other. An ad-hoc network may sometimes be referred to as an Independent Basic Service Set (IBSS). CHANNEL A radio frequency used by a wireless device is called a channel. EAP AUTHENTICATION EAP (Extensible Authentication Protocol) is an authentication protocol that runs on top of the IEEE802.1X transport mechanism in order to support multiple types of user authentication. By using EAP to interact with an EAP-compatible RADIUS server, an access point helps a wireless station and a RADIUS server perform authentication. ENCRYPTION The reversible transformation of data from the original to a difficult-to-interpret format. Encryption is a mechanism for protecting confidentiality, integrity, and authenticity of data. It uses an encryption algorithm and one or more encryption keys. FRAGMENTATION THRESHOLD This is the maximum data fragment size that can be sent before the packet is fragmented into smaller packets. IEEE 802.1X The IEEE 802.1X standard outlines enhanced security methods for both the authentication of wireless stations and encryption key management. Authentication can be done using an external RADIUS server. INFRASTRUCTURE (BSS) When a number of wireless stations are connected using a single AP, you have a Basic Service Set (BSS). ROAMING In an infrastructure network, wireless stations are able to switch from one BSS to another as they move between the coverage areas. During this period, the wireless stations maintain uninterrupted connection to the network. This is roaming. As the wireless station moves from place to place, it is responsible for choosing the most appropriate AP depending on the signal strength, network utilization among other factors.

30 -- Glossary SSID The SSID (Service Set Identity) is a unique name shared among all wireless devices in a wireless network. Wireless devices must have the same SSID to communicate with each other. TEMPORAL KEY INTEGRITY PROTOCOL (TKIP) Temporal Key Integrity Protocol (TKIP) uses 128-bit keys that are dynamically generated and distributed by the authentication server. USER AUTHENTICATION WPA applies IEEE 802.1X and Extensible Authentication Protocol (EAP) to authenticate wireless clients using an external RADIUS database. If you do not have an external RADIUS server, use WPA-PSK/WPA2-PSK (WPA -Pre-Shared Key) that only requires a single (identical) password entered into each access point, wireless gateway and wireless client. As long as the passwords match, clients will be granted access to a WLAN. WEP WEP (Wired Equivalent Privacy) encryption scrambles all data packets transmitted between the TEW-601PC and the AP or other wireless stations to keep network communications private. Both the wireless stations and the access points must use the same WEP key for data encryption and decryption. WPA/WPA2 Wi-Fi Protected Access (WPA) and WPA2 (future upgrade) is a subset of the IEEE 802.11 i security specification draft. Key differences between WPA and WEP are user authentication and improved data encryption. WPA2 is a wireless security standard that defines stronger encryption, authentication and key management than WPA.

Appendix This section provides maintenance and troubleshooting procedures. The following topics are discussed: • See “Maintenance” • See “Troubleshooting” Maintenance Installing a newer version of the Wireless Client Utility may improve the performance of the TEW-601PC. Before installing the new version, you must uninstall the old one. CHECKING THE WIRELESS CLIENT UTILITY VERSION To check the current Wireless Client Utility, open the utility on the Version screen. In the S/W Information pane, note the Utility Version number. IMPORTANT If you need to contact technical support, you will need to provide the S/W Information. Be sure to check the screen in the utility that is installed on your computer and not the screen shown in this manual.

32 -- UNINSTALLING THE WIRELESS CLIENT UTILITY Refer to the following to uninstall (remove) the Wireless Client Utility from your computer. 1. Click Start -> All Programs (Windows 2000 Programs) -> 802.11g Wireless Client Utility -> Uninstall. 2. 3. When prompted, click Yes to remove the driver and utility software. 4. Click Finish to complete the uninstallation. 5. Reboot your computer if prompted. UPGRADING THE WIRELESS CLIENT UTILITY Contact your dealer or technical support for details on downloading the current Wireless Client Utility. Refer to the following to upgrade the Wireless Client Utility. 1. Double-click the Setup.exe file that you downloaded. The installation wizard screen opens. 2. Click Next to continue. 3. Click Next in the Choose Destination Location screen. 4. Click Install to begin the installation. 5. Click Finish to exit the wizard and complete the installation.

Appendix -- 33 Troubleshooting PROBLEMS STARTING THE 802.11g WIRELESS CLIENT UTILITY PROGRAM PROBLEM CORRECTIVE ACTIONMake sure the TEW-601PC power switch is turned off and properly inserted into the PCMCIA slot and then restart your computer. Perform a hardware scan by clicking Start, Settings, Control Panel and then double-click Add/Remove Hardware. (Steps may vary depending on Windows version). Follow the on-screen instructions to search for the TEW-601PC and install the driver.Check for possible hardware conflicts. In Windows, click Start, Settings, Control Panel, System, Hardware and then click Device Manager. Verify the status of theTEW-601PC under Network Adapter. (Steps may vary depending on the Windows version). Windows does not auto-detect the TEW-601PC. Install the TEW-601PC in another computer. If the error persists, there may be a hardware problem. In this case, please contact your local dealer for support. PROBLEMS WITH THE LINK STATUS PROBLEM CORRECTIVE ACTION The link quality and/or signal strength is poor all the time from the status bar. Search and connect to another AP with a better link quality using the Site Survey screen. Change the channel used by your AP. Move your computer closer to the AP or the peer computer(s) within the transmission range. There may be too much radio interference (for example microwave or another AP using the same channel) around your wireless network. Relocate or reduce the radio interference. PROBLEMS WITH SECURITY SETTINGS “Disconnected” (meaning authentication failure) Shown in the Status Bar Make sure your AP/Router has the same setting as your client adapter andfollow AP/Router’s security settings. LED PWR and LINK are on but cannot receive or sending data and connect to network Make sure your AP/Router has the same setting as your client adapter andfollow AP/Router’s security settings. Problems Communicating With Other Computers PROBLEM CORRECTIVE ACTION The TEW-601PC computer cannot communicate with the other computer. Make sure you are connected to the network.

Limited Warranty TRENDware warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase. Wireless Products – 3 Years Warranty If a product does not operate as warranted above during the applicable warranty period, TRENDware shall, at its option and expense, repair the defective product or part, deliver to customer an equivalent product or part to replace the defective item, or refund to customer the purchase price paid for the defective product. All products that are replaced will become the property of TRENDware. Replacement products may be new or reconditioned. TRENDware shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDware pursuant to any warranty. There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual. Warranty service may be obtained by contacting TRENDware office within the applicable warranty period for a Return Material Authorization (RMA) number, accompanied by a copy of the dated proof of the purchase. Products returned to TRENDware must be pre-authorized by TRENDware with RMA number marked on the outside of the package, and sent prepaid, insured and packaged appropriately for safe shipment. WARRANTIES EXCLUSIVE: IF THE TRENDWARE PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDWARE’S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDWARE NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDWARE’S PRODUCTS. TRENDWARE SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDWARE ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDWARE’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Governing Law: This Limited Warranty shall be governed by the laws of the state of California. AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 Year Warranty