TRENDNET TEW603PI 108Mbps 802.11g MIMO Wireless PCI Adapter User Manual TEW 603PI 090605
TRENDNET, INC. 108Mbps 802.11g MIMO Wireless PCI Adapter TEW 603PI 090605
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108Mbps 802.11g MIMO Wireless PCI Adapter TEW-603PI User Manual Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. TRENDnet declares that TEW-603PI, ( FCC ID: S9ZTEW603PI CH1~CH11 for 2.4 GHz by specified firmware controlled in U.S.A. ) is limited in CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. This transmitter must not be co-located or operation in conjunction with any other antenna or transmitter. Table of Contents Federal Communications Commission (FCC) Interference statement CE Mark Warning Getting Started with the TEW-603PI Wireless LAN Networking Transmission Rate (Transfer Rate) Type of Wireless Networks Wireless LAN Security 10 Hardware and Wireless Utility About Your Super G Wireless MIMO PCI Adapter Package Content System Requirement LED Definition Product Outline Overview of the Wireless Client Utility Working with Profiles Checking for Available Access Points Disabling the Wireless Client Utility 12 12 12 12 12 13 14 15 22 23 Exploring the Wireless Client Utility Screens The Network Screen The Profile Screen The SiteSurvey Screen The Options Screen The Version Screen 25 25 28 29 31 32 Configuring Wireless Security Configuring Security 34 34 Glossary 43 Appendix Maintenance Troubleshooting 45 45 47 Getting Started with the TEW-603PI Congratulations on purchasing the TEW-603PI! This manual provides information for setting up and configuring the TEW-603PI. This manual is intended for both home users and professionals. It is not required to read some of the more technical information in this manual (such as in “Wireless LAN Networking” and “Configuring Wireless Security”) to operate and enjoy the TEW-603PI. It is included for your reference only. The following conventions are used in this manual: THE NOTE SYMBOL INDICATES ADDITIONAL INFORMATION ON THE TOPIC AT NOTE HAND. THE TIP SYMBOL INDICATES HELPFULL INFORMATION AND TIPS TO IMPROVE YOUR NETWORK EXPERIENCE. THE CAUTION SYMBOL ALERTS YOU TO SITUATIONS THAT MAY DEGRADE YOUR NETWORKING EXPERIENCE OR COMPROMISE YOUR SECURITY. LIKE NOTES AND TIPS, THE IMPORTANT SYMBOL INDICATES INFORMATION THAT CAN IMPROVE NETWORKING. THIS INFORMATION SHOULD NOT BE OVERLOOKED. Wireless LAN Networking This section provides background information on wireless LAN networking technology. Consult the “Glossary” for definitions of the terminology used in this section. THE INFORMATION IN THIS SECTION IS FOR YOUR REFERENCE. CHANGING NETWORK SETTINGS AND PARTICULARLY SECURITY SETTTINGS SHOULD ONLY BE DONE BY AN AUTHORIZED ADMINISTRATOR. Transmission Rate (Transfer Rate) The TEW-603PI provides various transmission (data) rate options for you to select. Options include Fully Auto, 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps, 6 Mbps, 9 Mbps, 12 Mbps, 18 Mbps, 22 Mbps, 24 Mbps, 36 Mbps, 48 Mbps and 54 Mbps. In most networking scenarios, the factory default Fully Auto setting proves the most efficient. This setting allows your TEW-603PI to operate at the maximum transmission (data) rate. When the communication quality drops below a certain level, the TEW-603PI automatically switches to a lower transmission (data) rate. Transmission at lower data speeds is usually more reliable. However, when the communication quality improves again, the TEW-603PI gradually increases the transmission (data) rate again until it reaches the highest available transmission rate. Types of Wireless Networks Wireless LAN networking works in either of the two modes: ad-hoc and infrastructure. In infrastructure mode, wireless devices communicate to a wired LAN via access points. Each access point and its wireless devices are known as a Basic Service Set (BSS). An Extended Service Set (ESS) is two or more BSSs in the same subnet. In ad hoc mode (also known as peer-to-peer mode), wireless devices communicate with each other directly and do not use an access point. This is an Independent BSS (IBSS). To connect to a wired network within a coverage area using access points, set the TEW-603PI operation mode to Infrastructure (BSS). To set up an independent wireless workgroup without an access point, use Ad-hoc (IBSS) mode. A D -H OC (IBSS) N ETWORK Ad-hoc mode does not require an access point or a wired network. Two or more wireless stations communicate directly to each other. An ad-hoc network may sometimes be referred to as an Independent Basic Service Set (IBSS). To set up an ad-hoc network, configure all the stations in ad-hoc mode. Use the same SSID and channel for each station. When a number of wireless stations are connected using a single access point, you have a Basic Service Set (BSS). In the ESS diagram below, communication is done through the access points, which relay data packets to other wireless stations or devices connected to the wired network. Wireless stations can then access resources, such as a printer, on the wired network. In an ESS environment, users are able to move from one access point to another without losing the connection. In the diagram below, when the user moves from BSS (1) to BSS (2) the TEW-603PI automatically switches to the channel used in BSS (2). Roaming in an ESS network diagram Wireless LAN Security Because wireless networks are not as secure as wired networks, its vital that security settings are clearly understood and applied. DO NOT ATTEMPT TO CONFIGURE OR CHANGE SECURITY SETTTINGS FOR A NETWORK WITHOUT AUTHORIZATION AND WITHOUT CLEARLY UNDERSTANDING THE SETTINGS YOU ARE APPLING. WITH POOR SECURITY SETTINGS, SENSITIVE DATA YOU SEND CAN BE SEEN BY OTHERS. The list below shows the possible wireless security levels on your TEW-603PI starting with the most secure. EAP (Extensible Authentication Protocol) is used for authentication and utilizes dynamic WEP key exchange. EAP requires interaction with a RADIUS (Remote Authentication Dial-In User Service) server either on the WAN or the LAN to provide authentication service for wireless stations. 1. Wi-Fi Protected Access (WPA) 2. IEEE802.1X EAP with RADIUS Server authentication 3. WEP Encryption 4. Unique ESSID 10 To check wireless LAN security settings for a connection, open the Wireless Client Utility and select the Profile screen. Select the connection you want and click Properties. See “Modifying Profiles”. D ATA E NCRYPTION WITH W E P The WEP (Wired Equivalent Privacy) security protocol is an encryption method designed to try to make wireless networks as secure as wired networks. WEP encryption scrambles all data packets transmitted between the TEW-603PI and the access point or other wireless stations to keep network communications private. Both the wireless stations and the access points must use the same WEP key for data encryption and decryption. There are two ways to create WEP keys in your TEW-603PI. • Automatic WEP key generation based on a password phrase called a passphrase. The passphrase is case sensitive. You must use the same passphrase for all WLAN adapters with this feature in the same WLAN. • For WLAN adapters without the passphrase feature, you can still take advantage of this feature by writing down the four automatically generated WEP keys from the Security Settings screen of the wireless utility and entering them manually as the WEP keys in the other WLAN adapter(s). The TEW-603PI allows you to configure up to four WEP keys and only one key is used as the default transmit key at any one time. THE TEW-603PI SUPPORTS UP TO FOUR 64-BIT, 128-BIT, AND 152-BIT WEP KEYS. THE 152-BIT WEP MUST COMPLY WITH THE WEP SETTING OF YOUR ACCESS POINT OR ROUTER. 11 Hardware and Wireless Utility This chapter introduces the Adapter and prepares you to use the Wireless Utility. About Your Super G Wireless MIMO PCI Adapter The Adapter is an IEEE 802.11b, and 802.11g compliant wireless LAN adapter. With the Adapter, you can enjoy wireless mobility within almost any wireless networking environment. The following lists the main features of your Card. Your Adapter can communicate with other IEEE 802.11b/g compliant wireless devices. Automatic rate selection. Standard data transmission rates up to 54 Mbps. Proprietary Atheros transmission rates of 108 Mbps Offers 64-bit, 128-bit and 152-bit WEP (Wired Equivalent Privacy) data encryption for network security. Supports IEEE802.1x and WPA (Wi-Fi Protected Access). Two built-in external antennas. Driver support for Windows XP/2000. Package Content ¾ ¾ ¾ ¾ Super G Wireless MIMO PCI Adapter Two external antennas Installation and Manual CD Quick Start Guide System Requirement Pentium class desktop computers with at least one available PCI slot Microsoft Windows XP or 2K CD-ROM drive LED Definition The following table describes the LEDs on the Super G Wireless MIMO PCI Adapter STATUS POWER OFF POWER ON Radio on without association Associated without traffic Associated with traffic POWER LED LINK LED OFF OFF Slow Blinking OFF Two LEDs slow blinking mutually Two LEDs slow blinking together Two LEDs blinking together per traffic amount 12 Fixed Antenna LINK LED POWER LED R-SMA Connector Side view of the PCI Adapter from bracket. Product Outline Fixed Antenna LEDs R-SMA Connector PCI Interface golden fingers The Super G Wireless MIMO PCI Adapter 13 Overview of the Wireless Client Utility The Wireless Client Utility is included on the CD that shipped with the TEW-603PI. Install the utility as described in the Quick Start Guide before attaching the TEW-603PI to your computer. IMPORTANT BE SURE TO INSTALL THE WIRELESS CLIENT UTILITY BEFORE YOU ATTACH THE TEW-603PI TO YOUR COMPUTER. ATTACHING THE TEW-603PI BEFORE THE UTILITY IS INSTALLED COULD CAUSE THE INSTALLATION TO FAIL. When the TEW-603PI is installed, it is configured to automatically load when you start your computer. The utility icon displays in the system tray at the bottom-right corner of your screen. Double-click the TEW-603PI icon in the system tray, the following Network screen opens: There are five screens in the utility. • • • • • The Network Screen The Profile Screen The SiteSurvey Screen The Options Screen The Version Screen 14 The Link Information pane provides information on your current connection. This same pane is shows at the bottom of all screens so you are always aware of your connection status. l WHEN THE TEW-603PI IS NOT CONNECTED TO YOUR COMPUTER, MOST SETTINGS IN THE WIRELESS CLIENT UTILITY ARE UNAVAILABLE. SETTINGS OR NOTE BUTTONS THAT ARE NOT AVAILABLE ARE GRAYED OUT. Working with Profiles A profile is a record of the configuration you use to connect to a particular access point. Without profiles, you would have to reconfigure the TEW-603PI each time you change access points. Using the Profile screen you can configure the TEW-603PI to access your home network and your office network. Each configuration is saved as a profile. Then when you go from the office to your home you just select the appropriate profile. YOU CAN CHANGE PROFILES WITHOUT REBOOTING YOUR COMPUTER. IF YOU USE WINDOWS CONTROL PANEL TO CONFIGURE YOUR CONNECTIONS, YOU NOTE MUST REBOOT THE COMPUTER WHEN CHANGING ACCESS POINTS. C REATING A P ROFILE Refer to the following to add a profile. 1. Click Profile. 15 2. Click Add. The Wireless Client Utility Profile Wizard opens. 3. Type a descriptive name for the profile such as Home or CoffeShop. 4. Click the drop-down arrow at Network Mode and select Infrastructure or Ad-Hoc. Choose Infrastructure when connecting to an access point or wireless router. You will need to know the SSID of the access point. Choose Ad-Hoc when connecting directly to another computer without using an access point. You can type anything for the SSID as long as the same SSID is used on the computer you are connecting to. 16 5. In the SSID pane click Browse. The utility performs a site survey and displays the results. The SSID (Service Set IDentifier) is the name assigned to a wireless Wi-Fi network. All devices must use this case-sensitive name, which is a text string up to 32 bytes long, in order to communicate. 6. Select the SSID you want to connect to and click Add To Profile. 7. Click Next. The WLAN Security Configuration screen appears. This screen reflects the security settings detected in the access point you want to connect to. Security settings vary in complexity and you may have to consult your network administrator for this information. See “Configuring Wireless Security” for more information. 17 8. Select the Security Mode from the drop-down list and then select the appropriate settings for the security mode. 9. Click Next. 10. Click Save to complete the wizard and save the new profile. (If you do not want to activate the profile, uncheck the Apply this profile now checkbox.) MODIFYING PROFILES You may need to modify settings for a profile, for example, if you purchase a new router, or if your office administrator provides you with new security settings. Refer to the following to modify a profile. 18 1. Open the Wireless Client Utility and click Profile. 2. Select the profile you want to modify and click Properties. 19 3. Make the changes you want to the Basic Settings and click Advanced Settings. Unless you have a thorough understanding of wireless networking, it is recommended that you leave these settings at the defaults. 4. Click WLAN Security. (Refer to “Configuring Wireless Security” for more details on security settings.) Click the drop-down arrow at Security Mode to choose from the following settings: Disabled (No Encryption) All data sent between the access point and the client is left unencrypted and may be viewed by other wireless devices. WEP (Wired Equivalent Privacy) Encrypts all traffic sent between the access point and the client using a shared key. When using WEP encryption, only access points and PCs using the same WEP Key can communicate with each other. 20 WPA WPA encrypts all traffic between the access point and the client using either TKIP or AES encryption. Depending on the authentication protocol selected, each client must authenticate using their own unique username, password, and security certificate. WPA-PSK WPA-PSK is a compromise between WPA and WEP. Like WEP, it uses a pre-shared key that every user of the network must have in order to send and receive data. Like WPA, it uses either TKIP or AES. IMPORTANT IT IS RECOMMEDED THAT YOU USE WPA OR WPA-PSK WHENEVER POSSIBLE. WPA (WI-FI PROTECTED ACCESS) PROVIDES STRONGER ENCRYPTION THAN THE EARLIER WEP (WIRED EQUIVALENT PRIVACY) METHOD. 5. Make the changes you want and click TCP/IP Config. Select the Use IP Changer checkbox. This allows you to bypass your existing wireless TCP/ IP settings and configure TCP/IP settings for each profile. Use DHCP DHCP (Dynamic Host Configuration Protocol) automatically assign IP addresses. Check this radio button if your router is set to DHCP. Use static IP below Check this radio button if you have to enter a static IP address. 21 Checking for Available Access Points To scan for access points using the TEW-603PI, refer to the following. 1. Open the Wireless Client Utility and click SiteSurvey. 2. Available wireless networks are listed. Click Refresh anytime to update the list. 22 3. Select the network you want and click Connect. Or click Add To Profile if you want to connect later. For details about any of the listed access points, select it from the list and click Detailed Info to see the following screen. (You can also double-click an access point to view the Detailed Info screen. Disabling the Wireless Client Utility You may need to have Windows manage your wireless network settings. In that case, you should disable the Wireless Client Utility. To disable the Wireless Client Utility refer to the following. 1. Open the Wireless Client Utility and click Options. 2. Select the Let Windows manage this wireless adapter check box and click Apply Now. 23 Exploring the Wireless Client Utility Screens This section covers the following topics: • • • • • The Network Screen The Profile Screen The SiteSurvey Screen The Options Screen The Version Screen The Network Screen The Wireless Client Utility is included on the CD that shipped with the TEW-603PI. Install the utility as described in the Quick Start Guide before attaching the TEW-603PI to your computer. BE SURE TO INSTALL THE WIRELESS CLIENT UTILITY BEFORE YOU ATTACH THE TEW-603PI TO YOUR COMPUTER. ATTACHING THE TEW-603PI IMPORTANT BEFORE THE UTILITY IS INSTALLED COULD CAUSE THE INSTALLATION TO FAIL. When the TEW-603PI is installed, it is configured to automatically load when you start your computer. The utility icon displays in the system tray at the bottom-right corner of your screen. Double-click the TEW-603PI icon in the system tray, the following Network screen opens: 25 WIRELESS SETTING The Wireless Setting pane settings are described below Shows the current profile you have selected. If you have not added a profile, only Default shows. The settings shown in the Network screen are for the current profile. Click the dropdown arrow to select another profile. Reconnect (button) Press to reconnect to the current access point. Current Profile Network Mode Security Authentication Shows the current network mode. Infrastructure or ad-hoc mode. (See Note below for more information.) Shows the security status. Shows the authentication required.(See “Configuring Wireless Security”) 26 WIRELESS SYSTEMS WORK IN INFRASTRUCTURE MODE OR PEER-TO-PEER MODE. IN INFRASTRUCTURE MODE, WIRELESS DEVICES COMMUNICATE TO A WIRED LAN VIA ACCESS POINTS. IN AD-HOC MODE (ALSO KNOWN AS PEERTO-PEER MODE), WIRELESS DEVICES COMMUNICATE WITH EACH OTHER DIRECTLY AND DO NOT USE AN ACCESS POINT. TCP/IP S ETTING The TCP/IP Setting pane settings are described below. IP Address Shows the current network IP address. Subnet Mask Shows the current subnet mask status. Gateway Shows the current gateway. DNS Server IP Release (button) Shows the current network DNS address. Click to release the current TCP/IP settings. IP Renew (button) Click to renew the TCP/IP settings. L INK I NFORMATION The Link Information pane settings are described below. The Link Information pane shows the network status. SSID Shows the current SSID (Service Set IDentifier). This is the name assigned to a wireless Wi-Fi network. All devices must use this case-sensitive name in order to communicate. Status Shows the current connection status. Link Speed Shows the speed of the current connection. Tx is the transmit speed; Rx the receive speed. Shows the signal strength of the current connection. (See Tip below for more information.) Shows the ID of the current BSS. (See Note below for more information.) Shows the network channel. Signal Level BSSID Channel 27 THE LINK INFORMATION PANEL IS SHOWN IN ALL SCREENS SO YOU CAN ALWAYS SEE THE STATUS OF YOUR CURRENT CONNECTION. MONITOR THIS SETTING AS YOU MOVE AROUND TO ATTAIN A SUITABLE SIGNAL. NOTE WIRELESS SYSTEMS WORK IN INFRASTRUCTURE MODE OR AD-HOC (PEER-TO-PEER) MODE. IN INFRASTRUCTURE MODE, WIRELESS DEVICES COMMUNICATE TO A WIRED LAN VIA ACCESS POINTS. EACH ACCESS POINT AND ITS WIRELESS DEVICES ARE KNOWN AS A BASIC SERVICE SET (BSS). IN AD-HOC MODE (ALSO KNOWN AS PEER-TO-PEER MODE), WIRELESS DEVICES COMMUNICATE WITH EACH OTHER DIRECTLY AND DO NOT USE AN ACCESS POINT. THIS IS AN INDEPENDENT BSS (IBSS). The Profile Screen A profile is a record of the configuration you use to connect to a particular access point. Without profiles, you would have to reconfigure the TEW-603PI each time you change access points. Using the Profile screen you can configure the TEW-603PI to access your home network and your office network. Each configuration is saved as a profile. 28 PROFILE LIST The Profile List pane settings are described below. Name Shows the name of the profile that you assigned. If only default displays, no profiles have been added. SSID IP Address Shows the name (usually the equipment vendor's name) assigned to a wireless Wi-Fi network. (The keyword “ANY” means any available network.) Shows the IP address. Add (button) Click to add a profile. Remove (button) Click to remove the selected profile. Properties (button) Click to view properties for the selected profile. Apply (button) Up (button) Click to apply changes after modifying settings. Use the Up/Down buttons to move the selected profile to the top of the list or to the bottom. When in the Network screen, the TEW-603PI attempts to connect to the network at the top of this list first Down (button) The SiteSurvey Screen Use the SiteSurvey screen to scan for available networks in your vicinity. 29 AVAILABLE NETWORKS The Available Networks pane settings are described below. SSID Shows the name (usually the equipment vendor's name) assigned to a wireless Wi-Fi network. Mode Shows the signal type (802.11b/g). Strength Shows the signal strength. Ch Shows the network channel. Security Shows the security status. Refresh (button) Click to refresh the list of currently available networks. Detailed Info (button) Click to view properties for the selected network. (See Detailed Info. Screen below.) Click to connect to the selected network. (The network is not Connect (button) added to the profile list.) Add To Profile (button) Click to add the network to the profile list. 30 DETAILED INFO. SCREEN For details about any of the listed access points, select it from the list and click Detailed Info to see the following screen. (You can also double-click an access point to view the Detailed Info screen. The Options Screen By default, the Wireless Client Utility configures your wireless settings. Use this screen to disable the Wireless Client Utility. 31 OPTIONS The Options pane settings are described below. Let Windows manage this wireless adapter (tick box) When you check the Let Windows manage this wireless adapter checkbox, Windows Zero Configuration manages your wireless settings. The Wireless Client Utility still shows the link status of the adapter. Apply Now (button) Click to execute the changes. The Version Screen This screen displays the software and hardware information of the adapter. You cannot make changes to this screen. 32 Reference the Version screen if you need to contact technical support. See “Maintenance”. 33 Configuring Wireless Security This chapter covers the configuration of security options in the 802.11 Wireless Client Utility. Configuring Security When you create a profile you need to configure the security settings with the information provided by the administrator. You modify security settings by selecting the profile and clicking Properties. C ONFIGURING W E P Refer to the following to modify WEP settings. 34 1. In the Properties window, click WLAN Security. 2. Click the drop-down arrow at Security Mode and choose WEP. 3. Click the Use Static WEP checkbox. 35 4. Click Configure. The WEP Configuration screen appears. WEP Method Select the encryption to match your access point: 64, 128, or 152-bit. The encryption level must match the encryption level used by your access point. Authentication Options are Auto, Open System, and Shared. For most installations choose Auto. Make Key using PassPhrase A WEP Key is automatically generated as you type in any Passphrase of your choice. Use this feature when you have used a Passphrase to generate your WEP key on your access point. Manual Input (ASCII) Generate your own WEP Key (4 keys maximum) using ASCII characters. Generate your own WEP Key using hexadecimal characters. Four keys are used for decryption; you have to choose a default key from them for encryption. Make sure access point uses same WEP key. Manual Input (HEX) Default Key C ONFIGURING WPA Refer to the following to configure WPA. 36 1. Click the drop-down arrow at Security Mode and choose WPA . 2. Click the drop-down arrow at Encryption Method and choose TKIP or AES. To configure 802.1X (authentication protocol) for WPA, see “Configuring 802.1X ”. C ONFIGURING WPA-PSK Refer to the following to configure WPA-PSK. 37 1. Click the drop-down arrow at Security Mode and choose WPA-PSK. 2. Click the drop-down arrow at Encryption Method and choose TKIP or AES. (Most access points use TKIP for WPA-PSK.) 3. At PSK Passphrase enter the same pass phrase used to configure the WPA-PSK on your access point. C ONFIGURING 802.1X You need to know if your access point supports 802.1X and then apply the configuration here. 1. Choose the EAP method under Authentication protocol. 2. Options for User Information depend on the EAP method chosen. C ONFIGURING 802.1X – PEAP Refer to the following to configure PEAP. 38 1. 2. 3. 4. 5. At WPA security mode, click Configure button next to Authentication Protocol. Select Inner PEAP protocol. Click Save to finish and return to the previous screen. Type in a unique User ID and Password under User Information. If your network uses a user server certificate click Configure Certificate (see Note below). The following window appears: Use user certificate Check this box if your network requires user certification and then select the certificate from the drop-down menu. 39 Validate server certificate Check this box if your network requires server certification and then select the certificate authority from the drop-down menu. Server name: Type in the name of the server that is used for 802.1X authentication. Server name should match exactly Check this box if the server name should exactly match the name in the certificate. 6. Click OK to apply the settings. Server Certificates require a wired connection to the network so you can obtain the certificate(s) from the certificate authority. Your network administrator can provide on certificate management. 40 C ONFIGURING 802.1X – EAP-TLS 1. At Security Mode select WPA from the drop-down menu. 2. At Authentication Protocol select TLS from the drop-down menu. 3. TLS requires both server and user certification. Click Configure Certificate (see Note below). The following window appears: 41 Use user certificate Check this box if your network requires user certification and then select the certificate from the drop-down menu. Validate server certificate Check this box if your network requires server certification and then select the certificate authority from the drop-down menu. Server name: Type in the name of the server that is used for 802.1X authentication. Server name should match Check this box if the server name should exactly match the name exactly in the certificate. 4. Click OK to apply the settings. Server Certificates require a wired connection to the network so you Can obtain the certificate(s) from the certificate authority. Your network administrator can provide on certificate management. 42 Glossary For unfamiliar terms used below, look for entries elsewhere in the glossary. A D-H OC (IBSS) Ad-hoc mode does not require an AP or a wired network. A network that transmits wireless from computer to computer without the use of a base station (access point). Two or more wireless stations communicate directly to each other. An ad-hoc network may sometimes be referred to as an Independent Basic Service Set (IBSS). C HANNEL A radio frequency used by a wireless device is called a channel. EAP A UTHENTICATION EAP (Extensible Authentication Protocol) is an authentication protocol that runs on top of the IEEE802.1X transport mechanism in order to support multiple types of user authentication. By using EAP to interact with an EAP-compatible RADIUS server, an access point helps a wireless station and a RADIUS server perform authentication. E NCRYPTION The reversible transformation of data from the original to a difficult-to-interpret format. Encryption is a mechanism for protecting confidentiality, integrity, and authenticity of data. It uses an encryption algorithm and one or more encryption keys. F RAGMENTATION T HRESHOLD This is the maximum data fragment size that can be sent before the packet is fragmented into smaller packets. IEEE 802.1X The IEEE 802.1X standard outlines enhanced security methods for both the authentication of wireless stations and encryption key management. Authentication can be done using an external RADIUS server. I NFRASTRUCTURE (BSS) When a number of wireless stations are connected using a single AP, you have a Basic Service Set (BSS). R OAMING In an infrastructure network, wireless stations are able to switch from one BSS to another as they move between the coverage areas. During this period, the wireless stations maintain uninterrupted connection to the network. This is roaming. As the wireless station moves from place to place, it is responsible for choosing the most appropriate AP depending on the signal strength, network utilization among other factors. 43 SSID The SSID (Service Set Identity) is a unique name shared among all wireless devices in a wireless network. Wireless devices must have the same SSID to communicate with each other. T EMPO R AL K E Y I NTEG R I TY P RO TO CO L (TKIP) Temporal Key Integrity Protocol (TKIP) uses 128-bit keys that are dynamically generated and distributed by the authentication server. U S ER A U TH EN TI C AT I O N WPA applies IEEE 802.1X and Extensible Authentication Protocol (EAP) to authenticate wireless clients using an external RADIUS database. If you do not have an external RADIUS server, use WPA-PSK (WPA -Pre-Shared Key) that only requires a single (identical) password entered into each access point, wireless gateway and wireless client. As long as the passwords match, clients will be granted access to a WLAN. WEP WEP (Wired Equivalent Privacy) encryption scrambles all data packets transmitted between the TEW-603PI and the AP or other wireless stations to keep network communications private. Both the wireless stations and the access points must use the same WEP key for data encryption and decryption. WPA Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11 i security specification draft. Key differences between WPA and WEP are user authentication and improved data encryption. 44 Appendix This section provides maintenance and troubleshooting procedures. The following topics are discussed: • • See “Maintenance” See “Troubleshooting” Maintenance Installing a newer version of the Wireless Client Utility may improve the performance of the TEW-603PI. Before installing the new version, you must uninstall the old one. CHECKING THE WIRELESS CLIENT UTILITY VERSION To check the current Wireless Client Utility, open the utility on the Version screen. In the S/W Information pane, note the Utility Version number. IMPORTANT If you need to contact technical support, you will need to provide the S/W Information. Be sure to check the screen in the utility that is installed on your computer and not the screen shown in this manual. 45 UNINSTALLING THE WIRELESS CLIENT UTILITY Refer to the following to uninstall (remove) the Wireless Client Utility from your computer. 1. Click Start -> All Programs (Windows 2000 Programs) -> 802.11 Wireless Network Adapter -> Uninstall. 2. When prompted, click Yes to remove the driver and utility software. 3. 4. Click Finish to complete the uninstallation. Reboot your computer if prompted. UPGRADING THE WIRELESS CLIENT UTILITY Contact your dealer or technical support for details on downloading the current Wireless Client Utility. Refer to the following to upgrade the Wireless Client Utility. 1. 2. 3. 4. 5. Double-click the Setup.exe file that you downloaded. The installation wizard screen opens. Click Next to continue. Click Next in the Choose Destination Location screen. Click Install to begin the installation. Click Finish to exit the wizard and complete the installation. 46 Troubleshooting P ROBLEMS S TARTING THE 802.11 W IRELESS C LIENT U TILITY P ROGRAM PROBLEM Windows does not auto-detect the TEW-603PI. CORRECTIVE ACTION Make sure the TEW-603PI is properly inserted into the PCI slot and then restart your computer. Perform a hardware scan by clicking Start, Settings, Control Panel and then double-click Add/Remove Hardware. (Steps may vary depending on Windows version). Follow the on-screen instructions to search for the TEW-603PI (Wireless 802.11 USB Network Adapter) and install the driver. Check for possible hardware conflicts. In Windows, click Start, Settings, Control Panel, System, Hardware and then click Device Manager. Verify the status of the TEW-603PI (Wireless 802.11 USB Network Adapter) under Network Adapter. (Steps may vary depending on the Windows version). Install the TEW-603PI in another computer. If the error persists, there may be a hardware problem. In this case, please contact your local dealer for support. P ROBLEMS WITH THE L INK S TATUS PROBLEM The link quality and/or signal strength is poor all the time from the status bar. CORRECTIVE ACTION Search and connect to another AP with a better link quality using the Site Survey screen. Change the channel used by your AP. Move your computer closer to the AP or the peer computer(s) within the transmission range. There may be too much radio interference (for example microwave or another AP using the same channel) around your wireless network. Relocate or reduce the radio interference. P ROBLEMS WITH S ECURITY S ETTINGS “Disconnected” (meaning authentication failure) Shown in the Status Bar LED PWR and LINK are on but cannot receive or sending data and connect to network Make sure your AP/Router has the same setting as your client adapter and follow AP/Router’s security settings. Make sure your AP/Router has the same setting as your client adapter and follow AP/Router’s security settings. Problems Communicating With Other Computers PROBLEM CORRECTIVE ACTION The TEW-603PI Make sure you are connected to the network. computer cannot communicate with the other computer. 47 Infrastructure Make sure that the AP and the associated computers are turned on and working properly. Make sure the TEW-603PI computer and the associated AP use the same SSID. Change the AP and the associated wireless clients to use another radio channel if interference is high. Make sure that the computer and the AP share the same security option and key. Verify the settings in the Profile Security Settings screen. Ad-Hoc (IBSS) Verify that the peer computer(s) is turned on. Make sure the TEW-603PI computer and the peer computer(s) are using the same SSID and channel. Make sure that the computer and the peer computer(s) share the same security option and key. Change the wireless clients to use another radio channel if interference is high. 48
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