Tait TPDK5A Handheld Portable Transceiver User Manual TP9400 User s Guide

Tait Limited Handheld Portable Transceiver TP9400 User s Guide

Contents

user manual P25

TP9400 P25 Portable RadiosUser’s Guide DRAFTMPD-00003-02 · Issue 2 · November 2012
Contents 3ContentsFor your safety ........................................................ 10Menu maps ...................................................................... 201 About this guide ..................................................... 22Safety warnings used in this guide........................................... 22Related documentation.................................................................... 222 Before using your radio ........................................ 24For your safety — battery warning .................................................25Attaching labels to the radio or battery ................................ 25Charging the battery before first use ..........................................26Attaching the battery ............................................................................26Removing the battery ............................................................................27Attaching the antenna ..........................................................................27Removing the antenna ..........................................................................27Attaching a belt clip ................................................................................27Removing a belt clip ...............................................................................28Installing an accessory ..........................................................................283 Getting started........................................................ 29About P25 digital radios ...................................................................... 30Lack of static noise ........................................................................... 30Coverage.................................................................................................. 30P25 phase 2 digital operation...................................................... 30About the radio controls .......................................................................31Understanding the radio display .....................................................33Radio display icons............................................................................. 33Understanding the radio indicators ..............................................35Status indicators.................................................................................. 35Audible tones ........................................................................................ 36Using function keys to access frequently used features .37Viewing the function key settings............................................. 37Navigating the radio’s menus ...........................................................38Using the Main menu ....................................................................... 38Accessing frequently used menus........................................... 394 Basic operation ....................................................... 41Turning the radio on and off ..............................................................42Security lock on power-up feature........................................... 42
4 ContentsAdjusting the speaker volume ......................................................... 43Locking and unlocking the keypad ...............................................43Using a wireless headset .....................................................................44Selecting a zone .......................................................................................46Selecting a channel ................................................................................. 47Limiting call time ......................................................................................48Checking recent calls ............................................................................485 Operating in conventional mode ....................... 49Making calls ................................................................................................50Making an individual call................................................................ 50Understanding talkgroups.............................................................. 51Making an emergency call............................................................. 52Receiving calls ........................................................................................... 53Identifying a caller (talking party ID)...................................... 53Receiving a two-tone call............................................................... 54Communicating directly with other radios ............................... 55Checking that the channel is clear ................................................ 56Turning monitor on and off........................................................... 56Using the radio in different repeater areas ...............................57Selecting a voting group ................................................................ 57Suspending a channel from a voting group........................ 58Scanning a group of channels .......................................................... 59Activating standard scanning .................................................... 60Activating background scanning ............................................. 60Activating in-zone scanning.......................................................... 61Making a call while scanning ........................................................ 61Suspending a channel from a scan group............................ 62Hearing faint and noisy signals ....................................................... 63Turning squelch override on and off....................................... 636 Operating in P25 trunking mode ....................... 64About P25 trunking ................................................................................ 65Checking that the system is available.................................... 65Making a talkgroup call ........................................................................ 67Receiving a talkgroup call ..................................................................69Scanning a group of talkgroups ...................................................... 70Activating talkgroup scanning.................................................... 70Suspending a channel from a talkgroup scan group..... 70Editing a talkgroup scan group ................................................... 71Making an individual call ......................................................................72Receiving an individual call .................................................................73
Contents 5Emergency calls ........................................................................................73Making a phone call ................................................................................74Unconnected calls ...................................................................................75Failsoft mode operation ........................................................................76Radio-based failsoft .......................................................................... 76Infrastructure failsoft ....................................................................... 76Dynamic regrouping ...............................................................................777 Editing a scan group.............................................. 78Selecting a group to edit ......................................................................79Viewing group membership .............................................................. 80Adding a channel to a group ............................................................. 81Deleting a channel from a group ..................................................... 81Changing a group’s transmit channel ..........................................82Changing a group’s first or second priority channel ...........828 P25 services............................................................. 83Messages ...................................................................................................... 84Sending a message............................................................................ 84Status update ............................................................................................ 86Status request ............................................................................................87Call alert .........................................................................................................88Radio check ................................................................................................. 89Radio unit monitor .................................................................................. 90Sending a radio monitor request............................................... 90Radio inhibit and uninhibit .................................................................. 91Sending a radio inhibit request ................................................... 91Sending a radio uninhibit request ............................................ 929 Emergency operation ............................................ 93About emergency calls ........................................................................ 94Making a priority call........................................................................ 94Standard emergency mode .......................................................... 95About manual emergency operation ............................................97Making a manual emergency call.............................................. 97Receiving a manual emergency call ........................................ 98Cancelling a manual emergency call....................................... 98About the lone worker feature ......................................................100About the man down feature .......................................................... 10110 Encryption.............................................................. 102About encryption ................................................................................... 103
6 ContentsAbout the proper key detect feature.................................... 103Encrypting calls ......................................................................................104Making an encrypted call............................................................. 105Receiving an encrypted call ....................................................... 105Changing the radio’s encryption key .........................................106Changing the transmit encryption key................................ 106Changing the transmit encryption key back to the default setting...................................................................................................... 106Changing the encryption keyset ............................................. 107Removing encryption keys from the radio ............................. 107Deleting an encryption key......................................................... 107Deleting all encryption keys....................................................... 108Updating encryption keys over-the-air ....................................108Using an encryption demonstration key ..................................109Activating the demo key .............................................................. 109Making an encrypted call using the demo key ............... 109Receiving an encrypted call using the demo key........... 11011 Customizing radio settings ................................. 111Extending battery life on a shift .................................................... 112Turning low power transmit on or off.................................... 112Changing the volume of all audible indicators ...................... 113Changing the volume of keypress tones .................................. 113Changing to quiet operation ............................................................ 114Changing to silent operation ...........................................................114Turning on backlighting ..................................................................... 115Turning backlighting on momentarily................................... 11512 Charging and caring for batteries.................... 116About the chargers ................................................................................ 117Before using the charger .................................................................... 118Handle the battery safely ............................................................. 118Attaching of labels ............................................................................ 118Charging temperatures .................................................................. 119Leaving the battery on charge .................................................. 119Low battery warning ........................................................................ 121Charging the battery ............................................................................122LED behavior ....................................................................................... 123Removing the battery from the charger ............................. 124Maintaining battery life and performance .............................. 124Storing batteries ......................................................................................125Using batteries after storage..................................................... 125
Contents 7Disposing of batteries ..........................................................................12513 Troubleshooting ................................................... 126About troubleshooting ........................................................................127System error message.................................................................... 127When your radio won’t turn on.................................................. 127Identifying the radio’s audible tones...................................... 128Checking the version of your radio ....................................... 129General care ...............................................................................................129Cleaning the contacts of the battery.................................... 129Cleaning the radio............................................................................ 12914 Glossary .................................................................. 130Index .................................................................................133Directive 1999/5/CE Declaration of Conformity ..138Tait Software Licence Agreement ...........................139
8 Copyright and trademarksAll information contained in this document is the property of Tait Limited. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait Limited.The word TAIT and the TAIT logo are trademarks of Tait Limited.All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers. DisclaimerThere are no warranties extended or granted by this document. Tait Limited accepts no responsibility for damage arising from use of the information contained in the document or of the equipment and software it describes. It is the responsibility of the user to ensure that use of such information, equipment and software complies with the laws, rules and regulations of the applicable jurisdictions. Enquiries and commentsIf you have any enquiries regarding this document, or any comments, suggestions and notifications of errors, please contact your regional Tait office. Updates of manual and equipmentIn the interests of improving the performance, reliability or servicing of the equipment, Tait Limited reserves the right to update the equipment or this document or both without prior notice. Intellectual property rightsThis product may be protected by one or more patents or designs of Tait Limited together with their international equivalents, pending patent or design applications, and registered trade marks: NZ 409837, NZ 409838, NZ 508806, NZ 508807, NZ 509242, NZ 509640, NZ 509959, NZ 510496, NZ 511155, NZ 511421, NZ 516280/NZ 519742, NZ 520650/NZ 537902, NZ 521450, NZ 522236, NZ 524369, NZ 524378, NZ 524509, NZ 524537, NZ 524630, NZ 530819, NZ 534475, NZ 534692, NZ 535471, NZ 537434, NZ 546295, NZ 547713, NZ 569985, NZ 577009, NZ 579051, NZ 579364, NZ 580361, AU 2003281447, AU 2004216984, AU 2005267973, AU 11677/2008, AU 13745/2008, CN 200930004200.4, CN 200930009301.0, CN 1031871, CN 1070368, EU 000915475-0001, EU 000915475-0002, GB 2386010, GB 23865476, GB 2413249, GB 2413445, US 5745840, US 7411461,
9US 7649893, US 10/523952, US 10/546696, US 10/546697, US 10/547964, US 10/597339, US 11/572700, US 29/306491, US 61/218015, US 61/236663, US 61/238769, US 61/251372.This product may also be made under license under one or more of the following U.S. Patents: 4,590,473 4,636,791 4,716,407 4,972,460 5,146,497 5,148,482 5,164,986 5,185,795 5,185,796 5,271,017 5,377,229 5,502,767. The AMBE+2™ voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. Protected by U.S. Patents 5,870,405 5,826,222 5,754,974 5,701,390 5,715,365 5,649,050 5,630,011 5,581,656 5,517,511 5,491,772 5,247,579 5,226,084 and 5,195,166. Environmental responsibilitiesTait Limited is an environmentally responsible company which supports waste minimization, material recovery and restrictions in the use of hazardous materials. The European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive requires that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at www.taitradio.com/weee. Please be environmentally responsible and dispose through the original supplier, or contact Tait Limited.Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union.In China, we comply with the Measures for Administration of the Pollution Control of Electronic Information Products. We will comply with environmental requirements in other markets as they are introduced.
10 For your safetyFor your safetyBefore using your radio, please read the following important safety and compliance information.Radio frequency exposure informationFor your own safety and to ensure you comply with the Federal Communication Commission’s (FCC) radio frequency (RF) exposure guidelines, please read the following information before using this radio.Using this radioYou should use this radio only for work-related purposes (it is not authorized for any other use) and if you are fully aware of, and can exercise control over, your exposure to RF energy. To prevent exceeding FCC RF exposure limits, you must control the amount and duration of RF that you and other people are exposed to.It is also important that you:■Do not remove the RF Exposure label from the radio.■Ensure this RF exposure information accompanies the radio when it is transferred to other users.■Do not use the radio if you do not adhere to the guidelines on controlling your exposure to RF.Controlling your exposure to RF energyThis radio emits radio frequency (RF) energy or radio waves primarily when calls are made. RF is a form of electromagnetic energy (as is sunlight), and there are recommended levels of maximum RF exposure.To control your exposure to RF and comply with the maximum exposure limits for occupational/controlled environments, follow these guidelines:
For your safety 11■Do not talk (transmit) on the radio more than the rated transmit duty cycle. This is important because the radio radiates more energy when it is transmitting than when it is receiving.■When listening and talking on the radio, hold it upright in front of your face so that it is at least one inch (2.5 cm) away from any part of your face. Keeping the radio at the recommended distance is important because exposure to RF decreases rapidly the further away the antenna is from your body.■Keep the antenna at least one inch (2.5 cm) from your face at all times.■If you wear your radio, you must always put it in a carrying accessory that has been specifically approved by Tait for this radio. Using non-approved body-worn accessories may mean you expose yourself to higher levels of RF than recommended by the FCC’s occupational/controlled environment RF exposure limits. ■Ensure you only use Tait-approved antennas, batteries, and accessories.For more information on what RF energy is and how to control your exposure to it, visit the FCC website at www.fcc.gov/oet/rfsafety/rf-faqs.html.Compliance with RF energy exposure standardsThis two-way radio complies with these RF energy exposure standards and guidelines:■United States Federal Communications Commission, Code of Federal Regulations; 47 CFR §§ 1.1307, 1.1310, and 2.1093.■American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95.1-1992.
12 For your safety■Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environments at operating duty factors of up to 50% talk to 50% listen.Conformité aux normes d’exposition à l’énergie RFCette radio émetteur-récepteur se conforme aux normes et aux règlements d’exposition à l’énergie RF :■La Commission fédérale de la communication des Etats-Unis, Code de règlements fédéraux (CFR) Titre 47 Sections 1.1307, 1.1310 et 2.1091 (radios mobiles) ou 2.1093 (radios portatives).■American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992.■Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.■La directive européenne 2004/40/EC concernant les prescriptions minimales de sécurité et de santé relatives à l'exposition des travailleurs aux risques dus aux agents physiques (champs électromagnétiques).Radio frequency emissions limits in the USACFR Title 47 Part 15.19 (a) (1) - ReceiversPart 15 of the FCC Rules imposes RF emission limits on receivers. This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
For your safety 13CFR Title 47 Part 15.19 (a) (3) - All other devicesThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.Radio frequency emissions limits in CanadaThis device complies with Industry Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.USA public safety bands (764 –776 MHz and 794 – 806 MHz)The Code of Federal Regulations (CFR) Title 47 Subpart R deals with the use of frequencies in the 764 to 776 MHz and 794 to 806 MHz bands.Low-power channelsThis radio complies with § 90.531 (b) (3) and § 90.531 (b) (4) of 47 CFR. These sections state that only low-power transmission is permitted on the following channels:
14 For your safety■Regional Planning channels, as defined in § 90.531 (b) (3).■Itinerant channels, as defined in § 90.531 (b) (4). Use of encryptionThis radio complies with § 90.553 (a) of 47 CFR. This states that:■Encryption is not permitted on the nationwide Interoperability calling channels. These channels are defined in § 90.531 (b) (1) (ii).■Radios using encryption must have a readily accessible switch or control to allow the radio user to disable encryption.EMC regulatory compliance in AustraliaThis product meets all ACMA regulatory requirements for electromagnetic compatibility (EMC). For more information about EMC compliance, visit the ACMA website at www.acma.gov.au.Frequency band reserved for distress beaconsFrequency band 406 to 406.1 MHz is reserved for use by distress beacons. Transmissions should not be made within this frequency band.Health, safety and electromagnetic compatibility in EuropeIn the European Community, radio and telecommunications equipment is regulated by Directive 1999/5/EC, also known as the Radio and Telecommunications Terminal Equipment (R&TTE) directive. The requirements of this directive include
For your safety 15protection of health and safety of users, as well as electromagnetic compatibility.Intended purpose of productThis product is an FM radio transceiver. It is intended for radiocommunication in the Private Mobile Radio (PMR) or Public Access Mobile Radio (PAMR) services, to be used in all member states of the European Union (EU) and states within the European Economic Area (EEA).RestrictionsThis product can be programmed to transmit on frequencies that are not harmonized throughout the EU/EEA, and will require a licence to operate in each member state.This product can be programmed for frequencies or emissions that may make its use illegal. Where applicable, a license must be obtained before this product is used. All license requirements must be observed. Limitations may apply to transmitter power, operating frequency, channel spacing, and emission.Declaration of conformityBrief Declarations of Conformity appear on page 138 of this booklet. To download the formal declaration of conformity, go to http://eudocs.taitradio.com/.Interference with electronic devicesSome electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting.Examples of electronic devices that may be affected by RF energy are:■aircraft electronic systems■vehicular electronic systems such as fuel injection, anti-skid brakes, and cruise control
16 For your safety■medical devices such as hearing aids and pacemakers■medical equipment in hospitals or health care facilities.Switch off the radio before boarding an aircraft. Using your radio while in the air is not permitted.Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting.Warning If you have a pacemaker:■immediately turn off the radio if you suspect it is interfering with the pacemaker ■keep the radio at least 6 inches (15 cm) from the pacemaker while the radio is on ■use the radio on your right side to minimize interference■never carry the radio in a breast pocket.If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer.Potentially explosive atmospheres and blasting areasWarning Unless the radio is specifically certified for use in a potentially explosive atmosphere, turn off the radio before entering such an atmosphere. An explosion could cause serious injury or death. Examples of potentially explosive atmospheres include filling stations, and any environment where there are flammable liquids, gases, or dusts. Warning Turn off the radio before approaching blasting caps, a blasting area, or any area where you are instructed to turn off a two-way radio. Obey all signs and
For your safety 17instructions. Interference with blasting operations could cause serious injury or death.Radio installation and operation in vehiclesWarning Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas. An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants. An airbag may not perform to specification if obstructed by a radio. Warning To avoid damage to existing wiring, airbags, fuel tanks, fuel and brake lines, or battery cables, refer to the installation guide for the radio, and to the vehicle manufacturer’s manual, before installing electronic equipment in the vehicle.Using a handheld microphone or a radio while driving a vehicle may violate the laws and legislation that apply in your country or state. Please check the vehicle regulations in your area.Vehicle charger installation and operationFor detailed instructions necessary to the safe installation and operation of the vehicle charger, please refer to the documentation supplied with the vehicle charger.Multicharger safety informationWarning This device must be connected to an earthed mains socket-outlet.Norsk (no): Apparatet må tilkoples jordet stikkontakt. Suomi (fi): Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan. Svenska (sv): Apparaten skall anslutas till jordat uttag.
18 For your safetyElectromagnetic compatibility in European vehiclesIn the European Community, radio equipment fitted to automotive vehicles is regulated by Directive 72/245/EEC and its amendments. The requirements of this directive cover the electromagnetic compatibility of electrical or electronic equipment fitted to automotive vehicles.Unapproved modifications or changes to radioThe radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.Attaching of labelsWarning Do not obstruct the vent hole on the battery or the vent hole on the radio chassis label. If the vent on the battery is obstructed, the battery may explode, causing personal injury and/or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged.Caution Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery. The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery. If you must attach a customized label, use only a thin gummed paper label applied to the bottom 25% of the radio chassis label and/or to the top 25% of the battery label. Do not obstruct the vent holes (see Warning above). Do not allow the paper label to extend beyond the recessed label area or to conceal relevant product information.
For your safety 19Use of lithium-ion batteriesWarning A damaged battery can cause an explosion or fire, and can result in personal injury and/or property damage. To prevent personal injury and/or damage to property, read the important safety information supplied with the battery.Short-circuiting battery contactsWarning Do not short-circuit the battery contacts, neither intentionally nor accidentally, e.g. by placing the battery with conductive materials such as keys or jewelry inside a pocket or container. Short-circuiting the battery contacts can heat up the conductive material and cause personal injury and/or damage to property.
20 Menu mapsMenu mapsThe following diagrams shows the menus and submenus that may be programmed for your radio. Main menuChannelsZonesIndividual callPhone callDial radio callServicesMessagesStatus updateStatus requestCall alertRadio checkRadio monitorRadio inhibitRadio uninhibitTalkgroupsPriority callRecent callsSecurityEncryptionChange allPreset keysChange keysetOTARRekey requestAdvancedZeroize keyZeroize allDemo keyTrunkingSite lockDynamic regroupingBand scanRepeaterHut forceHunt toggleRepeater toggleRepeaterActivateEmergencyAcknowledgeLast storedWireless headsetConnectReconnect lastDisconnectConnection informationManage headsetsFind new devicesOptionsPower-on optionConfirm connectRadio settingsSee detailed menus on the following pageLocation ServicesGPS informationGPS logsSend logsSend on PTTDiagnostics
Menu maps 21Radio settingsFunctionsLow power txMonitorLock radioSet scan keySquelch overrideScanningCall SettingsIgnore 2-toneCall queuingExtra featuresLoneworkerAlert settingsIndicator levelKeypress tonesQuiet operationSilent operationDisplay settingsBacklightingContrast adjustTalk party IDRSSIRadio infoKey settingsVersion infoRadio FWRadio HWRadio IDSerial numberAliasCustomer infoSerial numberP25 IP addressMDT IP addressAdvancedEdit groups
22 About this guide1 About this guideThis user’s guide provides information about TP9400 portable radios. If your radio does not operate as you expect, contact your radio provider for assistance.Safety warnings used in this guidePlease follow exactly any instruction that appears in the text as an ‘alert’. An alert provides necessary safety information as well as instruction in the proper use of the product. This user’s guide uses the following types of alert:Warning This alert is used when there is a hazardous situation which, if not avoided, could result in death or serious injury.Caution This alert is used when there is a hazardous situation which, if not avoided, could result in minor or moderate injury.Notice This alert is used to highlight information that is required to ensure procedures are performed correctly. Incorrectly performed procedures could result in equipment damage or malfunction.This icon is used to draw your attention to information that may improve your understanding of the equipment or procedure.Related documentationThe following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com):■Safety and Compliance Information—supplied with each radio. (The same information is included in this user’s guide.)■Li-ion Battery Safety Information—supplied with each Li-ion battery.
About this guide 23■Battery Care and Charging Guide—supplied with each charger. (The same information is in the section “Charging and caring for batteries” on page 116.)
24 Before using your radio2 Before using your radioOnce you have unpacked your radio, there are a few tasks you must do before you can use it. The most important of these is to charge your battery for the first time — allow 2.5 hours for this.This section covers:■For your safety — battery warning■Attaching labels to the radio or battery■Charging the battery before first use■Attaching the battery■Removing the battery■Attaching the antenna■Removing the antenna■Attaching a belt clip■Removing a belt clip■Installing an accessory
Before using your radio 25For your safety — battery warningWarning This radio uses a Lithium-ion battery. If the battery is damaged or handled in an unsafe manner, it can cause personal injury and/or damage to property. Read the important safety information included with your battery.Attaching labels to the radio or batteryWarning Do not cover the battery vent hole or the vent hole on the radio chassis. If the vent on the battery is obstructed, the battery may explode, causing personal injury and/or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged.Notice Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery. The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery.Attaching a label to the front panelIf a customer requires an additional label, attach the label in the spare label recess in the bottom edge of the radio front panel. In this position, the label is still visible while the battery is attached to the radio.spare label recess
26 Before using your radioThe diagram below shows the specified dimensions of the label.Charging the battery before first useBefore using your battery for the first time, you must charge it. Follow the instructions included with your Tait charger. This information is repeated in the section "Charging and caring for batteries" on page 116.For best charging performance, switch off the radio before placing it in the charger.Attaching the batteryNotice Fit the bottom edge of the battery to the radio, then the top edge. Attempting to fit the top edge first may damage the contacts.1Rotate the power/volume control switch counterclockwise to turn off the radio.If the battery has been attached while the radio is turned on, turn the radio off and then on again before use.2Holding the radio firmly, align the back of the battery with the back of the chassis.3Place the two lugs at the bottom edge of the battery into the two slots in the bottom of the front panel.4Lightly press the top of the battery towards the radio until the battery catch clicks.5Make sure that the battery is firmly in position.R0.13 in (3.2 mm)maximum label thickness: 0.03 in (0.8 mm) 0.28 in (7 mm)1.22 in (31 mm)
Before using your radio 27Removing the batteryThe battery is secured to the radio by a battery catch in the radio’s rear panel.To remove the battery from the radio, so that the battery can be charged or replaced:1Slide the battery catch up.2From the sides, pull the battery away from the radio.Attaching the antennaBefore using the radio, screw the antenna clockwise into the antenna connector. The antenna should be screwed sufficiently tight so that it doesn’t unscrew easily.Before using the radio, screw the antenna clockwise into the antenna connector. The antenna should be screwed sufficiently tight so that it does not unscrew easily. This is important as it creates a seal.Removing the antennaUse a firm grip and turn the antenna counterclockwise half a turn. Use a lighter grip to fully unscrew the antenna, and carefully remove it.Attaching a belt clipTo attach a belt clip to the radio:1Slide the belt clip into the two grooves at the top of the battery.2Press down on the belt clip until it snaps into place.
28 Before using your radioRemoving a belt clipThe belt clip has been designed to prevent accidental removal, but you can take it off, if required.To remove a belt clip from a battery:1Insert a flat screwdriver blade or similar flat object under the lip of the release lock (that is, between it and the metal slider).2Lift the release lock up (away from the metal slider) and hold it in position.3Slide the belt clip out.Installing an accessoryAccessories plug into the radio’s accessory connector. The accessory connector is protected by a cover, which needs to be removed before an accessory can be installed.Notice The accessory cover protects the accessory connector from electrostatic discharge. Keep the cover in place unless the connector is in use.To remove the accessory cover and install an accessory:1Use a coin or other blunt object to loosen the screw that secures the accessory cover to the radio.2Remove the accessory cover and store it in a safe place.3Plug the accessory into the accessory connector.4Tighten the screw.
Getting started 293 Getting startedThis section gives an overview of your P25 radio, describes the radio’s controls and indicators, and explains how the radio menus are organized.This section covers:■About P25 digital radios■About the radio controls■Understanding the radio display■Understanding the radio indicators■Using function keys to access frequently used features■Navigating the radio’s menus
30 Getting startedAbout P25 digital radiosYour P25 digital radio can be programmed for P25 conventional or P25 trunked operation. Analog conventional operation is also available, with dual-mode channels able to receive both digital and analog calls.You may notice differences between digital and analog calls in terms of:■static noise in low signal areas, and■radio coverage in marginal reception areas. Lack of static noiseOn digital networks there is no static noise, even in low signal areas. This lack of static is because your digital radio removes the ‘noise’ from the call, so that you hear only clear voice.CoverageWith digital networks, a call remains clear and then drops off quickly at the border of a coverage area. The reason for this is that a digital call is either received or it isn't. With analog networks, the background noise in a call gets progressively worse when you are in fringe areas or even slightly outside normal coverage areas. P25 phase 2 digital operationTM9400 radios are software upgradeable to P25 phase 2 operation. Contact your radio provider for more information on software releases and P25 phase 2 availability for your radio.
Getting started 31About the radio controlsThe radio controls are the PTT key, power/volume control, channel selector, 3-way selector control (optional), scroll keys, selection keys, and function keys. Some keys have functions assigned to both short and long key presses:■a short key press is less than one second, and ■a long key press is more than one second.The radio controls and their functions are described in the following sections.displayPTT key(press-to-talk)scroll keysalphanumeric keysspeaker / microphonepower / volume controlchannel selectorstatus LEDright selection keyleft selection keyfunction key 13-way selector control (optional)function key 2function key 3 function key 4
32 Getting startedName FunctionPTT key Press and hold to transmit and release to listenPower/volume controlRotate to turn the radio on and change the speaker volumeChannel selectorSelect and change channels3-way selector (optional)Select frequently used featuresLeft and right selection keysAction determined by the text above the selection keyScroll keys Scroll up and down through a list of menu options, scroll left and right in messages, orselect the Quick Access menuFunction keys Programmed for frequently used optionsAlphanumeric keysUsed to enter letters and numbers
Getting started 33Understanding the radio displayThe messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed.Radio display iconsThese are some of the icons you may see on your radio display:Icon MeaningSignal strength indicator: the more bars, the stronger the signal being received by your radioZone: this letter represents the zone in which your radio is operating, where A is zone 1, Z is zone 26 and AD is zone 30 (in the example shown, K represents zone 11)Trunking system available: your radio is operating on a P25 trunking systemTransmit: your radio is transmittingLow-power transmit: Low-power transmit: your radio is set to transmit on low powerRepeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channelSilent operation: your radio’s audible tones have been turned offEncryption: your radio’s transmissions are encryptedScanning: your radio is monitoring a group of channels or talkgroups for activity
34 Getting startedScanning: your radio is monitoring a group of channels or talkgroups for activity, and the currently selected channel or talkgroup is a member of the scan group.Headset connected: there is a wireless headset connected to your radioFlashing: your radio is attempting to connect to a headset, or the headset connection has been lostMonitor or squelch override: monitor or squelch override is activeBattery indicator: shows how much charge is available in the batteryBattery in charger: appears when you place a radio (with a battery attached) in the chargerScrolling: you can use or to move through a list, or access a Quick Reference menuIcon Meaning
Getting started 35Understanding the radio indicatorsThe status LED indicator and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio.The most common way the indicators work is described in the following sections.The way these indicators behave may be affected by the way your radio is programmed.Status indicatorsColor MeaningRed (transmit)Glowing: your radio is transmitting Green (receive)Glowing: the current channel is busy Flashing: you have received a callstatus LED
36 Getting startedAudible tonesThe radio uses audible tones to alert you to its status:■Radio controls and keypress tones—the tones and beeps you hear when you press your radio’s keys or use the controls.■Incoming call tone—when the radio is receiving a call.■Warning tones—when there is an error, or the battery is low, for example.If quiet or silent mode is turned on, you will not hear any alert tones.Some of the more common audible tones are described below:Tone MeaningOne short beep■Valid keypress: the action you have attempted is permitted■Function activated: a function has been turned on (using either the Main menu or a function key)One long, low-pitched beep■Invalid keypress: the action you have attempted is not permitted■Transmission inhibited: you have attempted to transmit, but for some reason you cannot make a call at this timeOne short, low-pitched beepFunction deactivated: a function has been turned off (using either the Main menu or a function key)Two short beepsRadio turned on: the radio is powered on and ready to use
Getting started 37Using function keys to access frequently used featuresThe function keys provide access to some of the features you will use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.Viewing the function key settingsUse the Main menu to check the features assigned to your radio’s function keys:1Press Menu and select Radio settings > Radio info > Key settings.2In the Key Settings menu, scroll through the list of function keys.3Press Select to view details of the function associated with a particular function key.The example shown is for a function key programmed to turn backlighting on and off.4Press Back to return to the Key Settings menu.function key 1 (emergency key)function key 2function key 3function key 4Backlighting toggleOKBack
38 Getting startedNavigating the radio’s menusYour radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed.Using the Main menuTo access the Main menu, press the right selection key whenever Menu appears above it.Use the scroll keys to move through the menu list. When the menu you want is highlighted, press Select to open the menu you have chosen.To quickly exit the menu system, press and hold the left selection key when the word Cancel or Back appears above it.Lock MenuChannel 12Zone 11Main menu Zones Individual callBack Select
Getting started 39Accessing frequently used menusDepending on how your radio is programmed, you may have two different Quick Access menus. One Quick Access menu is displayed when you press a scroll key, and the other when you press the left selection key. These give you easy access to the menus you use most often.Using the scroll key Quick Access menuThere are two ways to use this Quick Access menu:■Use the scroll keys to scroll through a list of zones or channels.■Press the scroll keys and the Quick Access menu appears.In this example, the Channels menu is the Quick Access menu. Use the scroll keys to go directly to the Channels menu.The Channels menu, with a list of your available channels, is now displayed. MenuChannel 12Zone 11Channels Channel 1 Channel 2Back Select
40 Getting startedUsing the left selection key Quick Access menuThe text above the left selection key corresponds to the Quick Access menu, for example, Zones.To use this Quick Access menu:■Press the left selection key and the associated menu appears.Zones MenuChannel 12Zone 11
Basic operation 414 Basic operationThis section describes the basic operation of your radio, including turning on the radio, adjusting the volume, locking the keypad, selecting a zone and channel, and checking recent calls.This section covers:■Turning the radio on and off■Adjusting the speaker volume■Locking and unlocking the keypad■Using a wireless headset■Selecting a zone■Selecting a channel■Limiting call time■Checking recent calls
42 Basic operationTurning the radio on and offRotate the power/volume control switch clockwise to turn the radio on. Rotate the switch counterclockwise to turn the radio off.When the radio is first turned on, the status LED briefly glows red, and the radio gives two short beeps.Your radio may not turn on if your battery is very low. (See “Low battery warning” on page 121.)Security lock on power-up featureYour radio may be automatically locked each time it is powered-up. If the message Enter PIN appears in the display, enter your assigned PIN (personal identification number). See “Unlocking the radio”.Locking the radio1Press Menu and select Radio settings > Functions > Lock radio. (Depending on how your radio is programmed, you may be able to press a function key to turn radio lock on and off.)2Scroll to either On or Off and press Select. (The current setting is highlighted.)The radio is now locked, and the message Enter PIN appears in the display.The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance.Unlocking the radio■To unlock your radio, use the unlock sequence you have been given. (This is a pre-programmed sequence of four keys.)
Basic operation 43Adjusting the speaker volumeRotate the power/volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The volume control also changes the volume level of the radio’s audible indicators.Locking and unlocking the keypadThe keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed.If you receive a call while the keypad is locked, press any key to answer.To lock the keypad:■Press and hold the right selection key for about one second.(Depending on your radio model and the way it is programmed, you may be able to use the left selection key, or your radio may have a 3-way selector that can be used to lock the keypad.)The message Keypad locked briefly appears in the display, and Unlock appears above the right selection key, in place of Menu.When any of the locked keys are pressed, the message Keypad lock active appears.To unlock the keypad:■Press and hold the right selection key for about one second.Keypad lockactive
44 Basic operationUsing a wireless headsetYou may be able to connect a Bluetooth® wireless headset to your radio, using the Wireless Headset menu or a function key. Before attempting to connect a wireless headset, check that the headset is fully charged, and turned on. While the wireless headset is connected, the wireless headset icon appears in the display.When you have selected a menu option in the Wireless Headset menu, you can still receive and reply to calls without interrupting the selected operation.Connecting a wireless headset for the first timeWhen you connect to a wireless headset for the first time, you need to instruct the radio to search for compatible headsets using Bluetooth wireless technology. The search will take less than one minute.To find a compatible wireless headset:1Press Menu and select Wireless headset > Find new devices.While the radio searches for new devices the message Searching ... appears in the display.2When the headset you want appears in the list of devices, select Connect.If the device you have selected is not one that was programmed for your radio, you will be asked for a passcode.SelectBackWireless headset Find new devices OptionsConnectCancelNew devices Plantronicsxx Searching ...
Basic operation 45Reconnecting a wireless headset1Press Menu and select Wireless headset > Connect. Alternatively, if you have previously used the headset with your radio, select Wireless headset > Reconnect.(Depending on how your radio is programmed, you may be able to use a function key to connect and disconnect a wireless headset.)2When the message Calling headset appears in the display, press the connect button on the wireless headset to acknowledge the connection.Once the headset is successfully connected, remains in the radio display.Disconnecting a wireless headset■Press Menu and select Wireless headset > Disconnect.Once the wireless headset is disconnected, no longer appears in the display.(Depending on how your radio is programmed, you may be able to use a function key to connect or disconnect a wireless headset.)SelectBackWireless headset Connect Reconnect lastChannel 12MenuSelectBackWireless headset Disconnect Connection info
46 Basic operationSelecting a zoneA zone is a collection of channels. Zones are a way of grouping channels, for example, by public safety agency type (fire, police, ambulance, etc.) or by geographical region (Dallas, Houston, etc.).To select a zone:1Press Menu and select Zones.2Scroll to the zone you want.3 Press Select.Your radio may indicate the zone in which it is currently operating in the following ways:■the name of the zone appears below the channel name in the default radio display, or■the zone icon appears as a letter in the top right corner of the display.Other ways of selecting a zoneYou may also be able to use the following controls to select a zone:■3-way selector (see “About the radio controls” on page 31)■left selection key (see “Using the left selection key Quick Access menu” on page 40), or■scroll keys (see “Using the scroll key Quick Access menu” on page 39).ABChannel 12Zone 28zone represented as one or two lettersprogrammed zone nameMenu
Basic operation 47Selecting a channelUsing the channel selectorFor channels 1 to 16, rotate the channel selector to the channel you want. For all other channels, use the Main menu to select a channel.Using the Main menu1Press Menu and select Channels.2Scroll to the channel you want and press Select.Using the keypad1Dial the number associated with the channel using the alphanumeric keypad.To delete a digit that you have dialed incorrectly, press Clear.2Press Select or # to confirm the channel change.The channel name associated with the new channel now appears in the default display. Other ways of selecting a channelYou may also be able to use the following controls to select a channel:■function key (see “Accessing frequently used menus” on page 39)■left selection key (see “Using the left selection key Quick Access menu” on page 40)■scroll keys (see “Using the scroll key Quick Access menu” on page 39).
48 Basic operationLimiting call timeYour radio may limit the amount of time you can talk (transmit) continuously. This is known as the ‘transmit timer’ or ‘time-out timer’ and allows other radio users to make calls on that channel.The message Transmit Timeout Imminent appears in the display.Checking recent callsThis feature is available for digital channels only and applies to individual calls and call alert pages only. Your radio may be able to store a list of the last 20 calls. These calls may be calls that you have received, calls that you have made, or calls that you have missed.To use your recent calls list to make a call:1Press Menu and select Recent calls. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select recent calls.)The most recent call is displayed at the top of the list. If you have not participated in any calls since your radio was switched on, the message No items in list appears in the display.2Scroll through the list of recent calls until the call you want appears, and then press Call.The message Call...? briefly appears in the screen.Press the PTT key to make the call.3Alternatively, scroll through the list of recent calls until the call you want appears, and press the PTT to make the call immediately.CallCancelRecent calls Dispatcher Car 2
Operating in conventional mode 495 Operating in conventional modeThis section explains how to operate your radio in conventional mode. This includes how to make and receive calls, use your radio in different repeater areas and scan a group of channels for activity.This section covers:■Making calls■Receiving calls■Communicating directly with other radios■Checking that the channel is clear■Using the radio in different repeater areas■Scanning a group of channels■Hearing faint and noisy signals
50 Operating in conventional modeMaking callsTo make a call:1Select the required zone (see “Selecting a zone” on page 46). 2Select the required channel (see “Selecting a channel” on page 47).3Hold the radio so that the microphone is about one inch (2.5 cm) from your mouth and press the PTT key to transmit.If the channel is busy, you may not be able to transmit. Wait until the status LED has stopped glowing green, and then try again.4Speak clearly into the microphone and release the PTT key when you have finished talking.While you are transmitting the LED glows red and appears in the display.5Finish your conversation as soon as possible and release the PTT key. For a short time, your radio may prevent you from making a call.Making an individual callThis feature is available for digital channels only. To make a call to one person rather than a group of people:1Press Menu and select Individual call. (The person to whom you last made an individual call is highlighted.)(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select individual calls.)Channel 1Zone 11MenuCancel
Operating in conventional mode 512Scroll to the person you want to call and press the PTT key to make the call immediately.3Alternatively, scroll to the person you want to call and press Select.The message Call...? briefly appears in the display. 4Press the PTT key to make the call.Understanding talkgroupsThis feature is available for digital channels only.A talkgroup is a collection of radio users with whom you want to have private conversations. For example, a state's public safety agencies could have the following talkgroups:■Local talkgroups—used by a specific agency to communicate within their own local agency. It may even be made up of a county of public safety officers. ■Regional talkgroups—used by large state agencies that have regional divisions. ■Statewide talkgroups—used by an agency to communicate with a public safety member in another region. Statewide talkgroups, as their name suggests, enable public safety agencies to communicate with each other from one end of the state to the other. ■Special event talkgroups—may be used to manage emergencies encompassing a large area, or even events such as visits by heads of state.Individual call Car 2 Car 1SelectCancelCall...?Car 2MenuCancel
52 Operating in conventional modeMaking a talkgroup callTo make a call to the currently selected talkgroup■Press the PTT key.Changing a talkgroup1Press Menu and select Talkgroups.(Depending on how your radio is programmed, you may be able to use a Quick Access menu to go to the Talkgroup menu.)2Scroll through the list of talkgroups to the one you want and press Select.3Press the PTT key to make a call to the currently selected talkgroup.Making an emergency callFor information about making and ending emergency calls together with a explanation of how your radio behaves in emergency mode, see “About emergency calls” on page 94 and “Standard emergency mode” on page 95.Talkgroups Talkgroup01 Talkgroup02SelectCancel
Operating in conventional mode 53Receiving callsWhen a call is received with valid signaling, the radio unmutes and you can hear the call.Identifying a caller (talking party ID)This feature is available for digital channels only. You can use talking party ID to identify the radio user calling you. (This feature is usually turned on when the radio is programmed.)■talkgroup call: the name of the talkgroup is displayed.■individual call: the name of the radio name from your call list is displayed (if there is no associated name, only the radio unit ID is shown).Turning talking party ID off and on1Press Menu and select Radio settings > Display settings > Talk party ID.2Scroll to either On (or Off) and press Select. (The current setting is highlighted).The message Talking party ID activated (or deactivated) appears in the display.Car 2Talkgroup01MenuCall received Car 2MenuTalking party ID activated
54 Operating in conventional modeReceiving a two-tone callThis feature is available for analog channels only. Two-tone signaling is used to call either individual or groups of radios. When your radio receives a two-tone call that it can decode, it beeps, indicating which type of two-tone call has been received.■One long beep: a two-tone individual call has been received.■Two medium beeps: a two-tone group call has been received.■Three short beeps: a two-tone super group call has been received. A super-group call is addressed to all radios in the fleet.To accept the call, press the PTT key and begin speaking.Overriding two-tone signalingYou can override two-tone signaling using a function key, if your radio is programmed in this way.■Press the function key to override two-tone signaling on a channel, and hear all two-tone calls.The message Ignore two-tone activated (or deactivated) appears in the display.
Operating in conventional mode 55Communicating directly with other radiosYou can bypass the radio repeater and communicate directly with another radio using the radio talkaround feature. You can do this when you are out of range of the repeater, or if the repeater is busy.While repeater talkaround is active, all calls are made on your current channel’s receive frequency.Turning repeater talkaround on and offYou can turn repeater talkaround on and off using a function key, if your radio is programmed in this way. ■Press the function key to turn repeater talkaround on.The message Talkaround activated (or deactivated) appears and appears in the display.Repeater talkaround remains on until you press the function key again.
56 Operating in conventional modeChecking that the channel is clearMonitor allows you to override some or all of the radio’s mutes, allowing you to hear if there is any traffic (including talkgroup and individual calls) on a channel.For analog channels, this is so that you can check that the channel is clear before you make a call.Turning monitor on and off1Press Menu and select Radio settings > Functions > Monitor. (Depending on how your radio is programmed, you may be able to press a function key to toggle monitor on and off.)2Scroll to On (or Off) and press Select.While monitor is active, appears in the display.
Operating in conventional mode 57Using the radio in different repeater areasYour radio may have a group of channels programmed as a voting group. The channels in the voting group all carry the same traffic, but from different repeaters. As your radio moves in and out of different repeater coverage areas, the best communication channel is automatically selected for you to use.This channel is known as the ‘home’ channel, and may be the channel you make and receive calls on. While voting is active, appears in the display.Selecting a voting groupUsing the channel selectorYou can use the channel selector to select a preset voting group, if your radio is programmed in this way.■Rotate the channel selector to the group you want.Using a function keyTo use a function key to select a voting group:■Press the function key to select and activate a preset voting or scan group.Using the Main menuTo select a voting group using the Main menu: 1Press Menu and select Channels.Vote 1Menu
58 Operating in conventional mode2Scroll to the group you want and press Select.Suspending a channel from a voting groupYou may be able to use the function key programmed for ‘nuisance delete’ to temporarily remove one of the channels from the voting group.To remove a channel from a voting group:1Wait until the radio has stopped on the channel that you want to remove from the voting group.2Press the function key programmed for nuisance delete.If the channel has been removed successfully, the message Channel nuisance deleted briefly appears in the display.The channel remains removed from the voting group until you either select another voting group or the radio is turned off and then on again.The function key programmed to activate a voting group may be programmed so that a short key press activates voting and a long key press activates nuisance delete.Channels Vote 1 Channel 9SelectBackChannel nuisance deleted
Operating in conventional mode 59Scanning a group of channelsThe scan feature is used to monitor a group of channels for activity. When there is activity on a channel in the group, the radio stops on that channel. The radio then unmutes and you can hear the call. Scanning resumes when the channel is no longer busy. Some channels, known as ‘priority’ channels, are scanned more often that other channels in the group.While the radio is scanning for activity, appears in the display. When the radio stops on a channel where there is activity, the icon flashes.The three types of scanning that may be available on your radio are:■standard scanning■background scanning, and■in-zone scanning.For information about viewing and editing scan group membership, see “Editing a scan group” on page 78Scan 1Menu
60 Operating in conventional modeActivating standard scanningStandard scanning is activated when you select a standard scan group.To select a standard scan group:1Press Menu and select Channels.(Depending on how your radio is programmed, you may be able to press a function key or use the channel selector or Quick Access menu to select channels.)2Scroll to the group you want and press Select.Activating background scanningBackground scan is turned on using a programmed function key. When the function key activates background scan, the currently selected channel automatically becomes a member of the background scan group.To turn background scan on:■Press the function key.Background scan remains on until either you press the function key again, or select a standard or in-zone scan group.Changing the background scan group assigned to the function key1Press Menu and select Radio settings > Functions > Set scan key. 2Scroll through the list of background scan groups available and press Select. When you next turn on background scan, this is the scan group that is activated.Channels Scan 1 Channel 9SelectBack
Operating in conventional mode 61Activating in-zone scanningIn-zone scan is turned on using a programmed function key. While in-zone scan is active, the radio scans all the channels programmed for the zone in which the radio is operating. When you change to another zone, in-zone scan starts with channels in the new zone.To turn in-zone scan on:■Press the function key.In-zone scan remains on until either you press the function key again, or select a standard or background scan group.Making a call while scanningIf you want to make a call while your radio is scanning:1Press the PTT key to transmit.If the icon is flashing, your radio calls the currently selected channel.If there has been no recent activity on the channel (the icon is not flashing), then the channel that is called depends on the way your radio has been programmed.The possible options are:■your radio calls a predetermined channel e.g. your dispatcher■your radio calls the channel where activity was last detected■your radio calls the last free channel.2When the called party responds, proceed with your conversation.
62 Operating in conventional modeSuspending a channel from a scan groupIf a member channel of a scan group is busy for a long time and you do not want to hear the conversation, you may be able to use the function key programmed for nuisance delete to temporarily delete it from the scan group. When the scan group is next selected, or after the radio has been turned off and then on, the deleted channel is again part of the scan group.To remove a channel from a scan group:1Wait until the radio has stopped on the channel that you want to remove from the scan group.2Press the function key programmed for nuisance delete.If the channel has been removed successfully, the message Channel nuisance deleted appears in the display.The channel remains removed from the scan group until you either select another scan group or the radio is turned off and then on again.The function key programmed to activate scanning may be programmed so that a short key press activates scanning and a long key press activates nuisance delete.Channel nuisance deleted
Operating in conventional mode 63Hearing faint and noisy signalsThis feature is only applicable to analog channels. Usually the radio’s squelch mute (known as ‘squelch’) prevents you from hearing faint or noisy calls on a channel. Without squelch, the radio’s speaker would ‘chatter’ in low signal strength areas.On occasions when you want to hear everything that is being said on a channel, even if it is hard to understand, you can use the squelch override feature to force the mute open.Turning squelch override on and off1Press Menu and select Radio settings > Functions > Squelch override. (Depending on how your radio is programmed, you may be able to press a function key to turn squelch override on and off.)2Scroll to On (or Off) and press Select.The message Squelch override activated (or deactivated) appears in the display.Squelchoverrideactivated
64 Operating in P25 trunking mode6 Operating in P25 trunking modeThis section explains how your radio operates on a P25 trunking system. This includes how to make group calls, individual calls and phone calls.The features described in this chapter are only available for radios configured for P25 trunking operation.This section covers:■About P25 trunking■Checking that the system is available■Making a talkgroup call■Receiving a talkgroup call■Scanning a group of talkgroups■Making an individual call■Receiving an individual call■Emergency calls■Making a phone call■Unconnected calls■Failsoft mode operation■Dynamic regrouping
Operating in P25 trunking mode 65About P25 trunkingYour radio may be able to operate on a P25 trunking system as well as a conventional repeater-based system. On a conventional system, radio users compete for access to individual channels, and one channel can be overloaded with traffic while others are often unused.The trunking system allows several channels to be automatically shared by a number of radio users. These traffic channels are pooled and allocated, as required, for the duration of a call. As calls are completed, the traffic channels are returned to the pool, to be used for other calls. This system means reduced waiting times to make calls.Checking that the system is availableWhen you first switch to a talkgroup configured for P25 trunking, the radio attempts to access the network and register on a control channel.If registration is successful, the trunking system available icon appears in the display.Registration is unsuccessfulIf registration is not successful, does not appear, and the display shows No service.The radio sounds five beeps, followed by a repeating double beep. The double beep continues until registration is successful.Talkgroup 1Zone 11trunked system available icontalkgroup namezone or site nameMenuTalkgroup 1No serviceMenu
66 Operating in P25 trunking modeService is lostIf access to the trunking system is lost, no longer appears, the bars in the RSSI icon disappear , and the display shows No service.The radio sounds five beeps to indicate the loss of service, followed by a repeating double beep. The double beep continues until service is restored.Site trunking operationDuring normal trunking operation, your radio may roam between a number of sites, each with its own zone controller. This behavior is transparent to you, unless there is a problem with a zone controller. When this happens, the radio enters ‘site trunking’ mode, and you will only be able to communicate with users within a single site.While in site trunking mode, the display shows Site Trunking, and the radio sounds a repeating double beep. The double beep continues until normal service is restored.When access to the zone controller is available again, your radio automatically returns to normal multi-site operation.Failsoft operationYour radio may be programmed to enter ‘failsoft’ mode when service is lost due to failure of a trunking site controller. For information about failsoft mode, see “Failsoft mode operation” on page 76. Talkgroup 1No serviceMenuSite TrunkingZone 11Menu
Operating in P25 trunking mode 67Making a talkgroup callA talkgroup is a collection of radios on a trunking system. Trunked talkgroups are found in the Channels menu, along with conventional channels that may also be available for the currently selected zone.Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the channel selector to select a trunked talkgroup.Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see “Unconnected calls” on page 75.To make a talkgroup call on a trunking system:1Select the required zone:■Press Menu and select Zones.■Scroll to the zone you want, and press Select.(Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the 3-way selector to select a zone.)Your radio now indicates the zone in which it is operating, either as a letter in the top right corner of the display, or as a zone name in the second line of the display.Zones Zone 2 Zone 3SelectBackChannel 1Zone 2 zone nameMenuzone represented as one or two lettersB
68 Operating in P25 trunking mode2Select the required talkgroup: ■Press Menu and select Channels.■Scroll to the talkgroup you want, and press Select.(Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the channel selector to select a talkgroup.)Your radio now indicates the currently selected talkgroup.3To call this talkgroup, hold the radio so that the microphone is about one inch (2.5 cm) from your mouth.4Press and hold the PTT key to transmit.5When you hear three short beeps, speak clearly into the microphone and release the PTT key when you have finished talking.While you are transmitting, the LED glows red and appears in the display.Channels Talkgroup 2 Channel 1SelectBackTalkgroup 2Zone 2 talkgroup nameMenuBTalkgroup 2Zone 2MenuB
Operating in P25 trunking mode 69Receiving a talkgroup callTo hear calls from other members of a talkgroup, your radio must have that talkgroup selected, or the talkgroup must be part of an active scan group. For information about selecting a talkgroup, see “Making a talkgroup call” on page 67, and for information about scanning talkgroups, see “Scanning a group of talkgroups” on page 70.When you receive a call from a talkgroup, the radio displays the name or the identity of the talkgroup, and that of the calling radio.Press the PTT key to accept the call, or Cancel to reject the call.Car 1Talkgroup 2MenuCanceltalkgroupcalling radioB
70 Operating in P25 trunking modeScanning a group of talkgroupsThe scan feature is used to monitor a group of trunked talkgroups for activity. Each group of talkgroups is programmed as a single scan group.When there is a call from a member of the talkgroup scan group, the radio unmutes and you can hear the call. Calls from talkgroups programmed as ‘priority’ talkgroups, take precedence over those from a non-priority talkgroup.While the radio is scanning for activity, appears in the display. When the radio stops on a talkgroup where there is activity, the icon flashes.Activating talkgroup scanningTalkgroup scan is turned on using a programmed function key. When the function key activates talkgroup scan, the currently selected talkgroup automatically becomes a member of the talkgroup scan group.To turn talkgroup scan on:■Press the function key.Suspending a channel from a talkgroup scan groupIf a member channel of a talkgroup scan group is busy for a long time and you do not want to hear the conversation, you may be able to use the function key programmed for nuisance delete to temporarily delete the talkgroup from the scan group. When the talkgroup scan group is next selected, or after the radio has been turned off and then on, the deleted talkgroup is again part of the talkgroup scan group.Talkgroup 2Zone 11Menu
Operating in P25 trunking mode 71To remove a channel from a talkgroup scan group:1Wait until the radio has stopped on the talkgroup that you want to remove from the talkgroup scan group.2Press the function key programmed for nuisance delete.If the talkgroup has been removed successfully, the message Channel nuisance deleted appears in the display.The talkgroup remains removed from the talkgroup scan group until you either select another talkgroup scan group or the radio is turned off and then on again.The function key programmed to activate talkgroup scanning may be programmed so that a short key press activates scanning and a long key press activates nuisance delete.Editing a talkgroup scan groupYou can use the Edit Group menu to view group membership details and make permanent changes to your radio’s talkgroup scan groups, if your radio is programmed in this way.Select and edit a talkgroup scan group in the same way as a conventional scan group. See “Editing a scan group” on page 78.When operating on a P25 trunked system, each channel on a conventional system represents a talkgroup.Channel nuisance deleted
72 Operating in P25 trunking modeMaking an individual callCaution In some situations, your call will not proceed. For an explanation of the radio behavior, see “Unconnected calls” on page 75.To make a call to one radio on a trunking system:1Press Menu and select Individual call. (The person to whom you last made an individual call is highlighted.)Depending on your radio model and how it is programmed, you may be able to dial the identity of the radio you want to call, press a function key or use your Quick Access menu to select an individual call.2Scroll to the person you want to call and press Select or press the PTT key.The message Calling... briefly appears. 3Press and hold the PTT key to transmit.4When you hear three short beeps, speak clearly into the microphone and release the PTT key when you have finished talking.Individual call Car 2 Car 1SelectCancelCalling...Car 2MenuCancel
Operating in P25 trunking mode 73Receiving an individual callWhen you receive a call from an individual radio, your radio displays the caller’s name or identity.The radio rings until the call is answered.Press the PTT key to accept the call, or Cancel to reject the call.Emergency callsIn an emergency, you can summon help by sending an emergency call. When an emergency call is initiated, the radio enters ‘emergency mode’. For more information on emergency mode, see “Standard emergency mode” on page 95.Making an emergency callYou can make an emergency call using the emergency function key (function key 1).■Press the function or emergency key to activate emergency mode.The message Emergency mode appears and the radio sounds three short beeps, rising in pitch. Receiving an emergency callWhen you receive an emergency call, your radio displays the caller’s name or identity and sounds a long beep.Call receivedCar 1MenuCancelEmergency modeMenuEmergency callCar 1Menu
74 Operating in P25 trunking modeMaking a phone callThis feature is only available for radios with alphanumeric keys.You may be able to use your radio to connect to a telephone network and make a phone call.Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see “Unconnected calls” on page 75.To make a phone call on a trunking system:1Press Menu and select Phone call. (The phone call you last dialed appears in the display.)(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to open the Phone Call menu.)2Scroll to the number or person you want to call, or dial the required number using the alphanumeric keys.3Press Select or the PTT key.4Press and hold the PTT key to transmit.5When you hear three short beeps, speak clearly into the microphone and release the PTT key when you have finished talking.123455SelectCancel
Operating in P25 trunking mode 75Unconnected callsIf your call is not connected, the way your radio behaves is explained in the following table.Radio behavior ExplanationThe system is too busy to process your talkgroup or individual call. The radio sounds three short beeps.The system is now available to process your talkgroup or individual call. The radio sounds five beeps, followed by a repeating double beep.You have selected a talkgroup that does not currently exist on the system. Your display shows that you have lost service and no longer appears.See “Service is lost” on page 66. The radio sounds two short beeps.You have attempted to make an individual call to a radio that does not currently exist on the system.You have attempted to make an individual or phone call, but you are not authorized to do this. The radio sounds two short beeps.Your individual or phone call has been rejected or is unanswered.SystemqueuedBusy channel now freeTalkgroup 1No serviceMenuNo answerNo answer
76 Operating in P25 trunking modeFailsoft mode operationIf your radio is unable to access the trunking system, it may be programmed to enter failsoft mode. Failsoft mode operates in one of two ways: ‘radio-based’ failsoft and ‘infrastructure’ failsoft.Radio-based failsoftWhen you loose access to the trunking system, no longer appears, the bars in the RSSI icon disappear , and the display shows No service.After a short time, your radio switches to a programmed conventional communications channel.The radio remains on that channel until you select a trunked talkgroup with access to the trunking system.Infrastructure failsoftYour radio receives a message from the trunking infrastructure to say that the trunking system is now operating in failsoft mode. While in failsoft mode, the display shows Failsoft, and the radio sounds a repeating double beep. The double beep continues until normal service is restored.Talkgroup 1No serviceMenuChannel 1Zone 11MenuFailsoftZone 11Menu
Operating in P25 trunking mode 77You may still be able to communicate with your dispatcher and other talkgroup members, depending on the type of system failure that has occurred, and how your radio is programmed. When the trunking system returns to normal operation, your radio is notified, and will attempt to register on the control channel it was previously using.Dynamic regroupingThe dynamic regrouping feature allows you to send a dynamic regrouping request to your dispatcher. Your dispatcher can then reassign your radio to a special communications group.Caution While you are operating on this group, normal channel selection may be disabled.To send a dynamic regrouping request:■Press Menu and select Trunking > Dyn Regrouping.When you press Select, a message appears in the display.If the request is successful, an acknowledgement message is displayed.Sendingdynamic regroup rqstCancelAck receivedOK
78 Editing a scan group7 Editing a scan groupThis section explains how to use the Edit Group menu to view the current members of your radio’s scan group, and make permanent changes to this group.This section covers:■Selecting a group to edit■Viewing group membership■Adding a channel to a group■Deleting a channel from a group■Changing a group’s transmit channel■Changing a group’s first or second priority channel
Editing a scan group 79Selecting a group to edit1Press Menu and select Radio settings > Functions > Advanced > Edit groups.(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select the Edit Groups menu.)The Edit Groups menu lists all the scan groups programmed for your radio, regardless of whether the groups are standard, background or in-zone scan groups.2Scroll to the group that you want to view or edit, press Select, and the Edit Group menu opens.3In the Edit Group menu, select from the following options:■Group members: shows the current members of a group, and may also show the designated transmit channel and priority channels.■Add or Delete channel: adds or deletes member channels of a group.■Change tx channel: changes the group’s transmit channel.■Change P1 or P2: changes the group’s first or second priority channel.Edit groups C:Group 1 D:Group 2SelectBack
80 Editing a scan groupIcons and messagesThe following icons may appear when viewing group membership details, adding or deleting channels from a group, or changing a group’s transmit or priority channels.Viewing group membership1In the Edit Group menu, select Group members and press Select.2Scroll through the list of group members. The names of the group members may be shortened.3The information that may appear is explained in the example below.Icon MeaningThis channel is used to transmit on when there has been no recent activity. You cannot delete this channel (it will not appear under Delete channel).This channel is the group’s first priority channel. You cannot delete this channel (it will not appear under Delete channel).This channel is the group’s second priority channel. You cannot delete this channel (it will not appear under Delete channel).There is more than one instance of this channel in the group (the channel will be scanned more often). If you delete this channel, the radio will attempt to delete all instances of the channel.Edit group Group members Add channelSelectBackGroup members C:Channel 1 C:Channel 2 transmit channelpriority 1channelchannel namezone SelectBack
Editing a scan group 81Adding a channel to a group1In the Edit Group menu, select Add channel and press Select.A list of channels that are not group members appears.2Select the channel you want to add and press OK.Deleting a channel from a groupYou cannot delete the priority 1 channel using the Delete Channel menu.1In the Edit Group menu, select Delete channel and press Select.A list of group members that are able to be deleted appears.2Select the channel you want to delete and press OK.Add channel C:Channel 5 C:Channel 6OKBackDelete channel C:Channel 3 C:Channel 4OKBack
82 Editing a scan groupChanging a group’s transmit channel1In the Edit Group menu, select Change tx and press Select.The current transmit channel is identified by the icon beside the channel name.2Select the new transmit channel and press OK.Changing a group’s first or second priority channel1In the Edit Group menu, select Change P1 or Change P2 and press Select.2Select the new priority or priority 2 channel and press OK.Change tx C:Channel 1 C:Channel 2OKBackChange P1 C:Channel 1 C:Channel 2OKBack
P25 services 838 P25 servicesThis section describes the P25 services that may be available on your radio. P25 services are only available for digital channels and some are restricted to conventional mode, and for radios configured for dispatcher operation.This section covers:■Messages■Status update■Status request■Call alert■Radio check■Radio unit monitor■Radio inhibit and uninhibit
84 P25 servicesMessagesYou may be able to send short messages to another radio user. These messages are defined at programming time and are also known as ‘pre-programmed messages’.The person to whom you are sending the message must have the same message programmed into their radio in order to read and display your message.Sending a messageYou may be able to send your message to a predetermined person or talkgroup, or to a person of your choice.Sending a message to a predetermined person or talkgroup1Press Menu and select Services > Messages. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select messages.)2Select the message you want from the message list.3Press Select.A message showing the destination appears in the display.The LED glows red and a message may be displayed to advise you whether the message has been sent successfully or not.Messages En route At sceneSelectCancelSendingmessage tocurrent groupCancel
P25 services 85Sending a message to a person of your choice1Press Menu and select Services > Messages. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select messages.)2Select the message you want from the message list.3Press Select.4Select the message recipient from the list and press Send to.A message showing the destination briefly appears in the display.The LED glows red and a message may be displayed to advise you whether the message has been sent successfully or not.Messages En route At sceneSelectCancelSend message Car 2 Car 3Send toCancelSendingmessage toCar 2Cancel
86 P25 servicesStatus updateYou can inform other radio users of your current status by sending them a status update, for example, ‘At scene’. You may be able to send the status update to a predetermined person or talkgroup, or to a person of your choice.When you send a status message, you are also setting your status, which the dispatcher may be able to check by ‘interrogating’ your radio. You can change your status at any time by selecting another status message and sending it. See “Status request” on page 87.To send a status update:1Press Menu and select Services > Status update. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select status update.)2Select the status message you want from the message list.3Press Send to or Select.A message showing the destination appears in the display. The LED glows red and a message may be displayed to advise you whether the status update has been sent successfully or not.Status update On site At lunchSelectCancelSendingstatus tocurrent groupCancel
P25 services 87Status requestThis feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation.You can find out what another radio user is currently doing by asking them to send you a status update.To send a status request:1Press Menu and select Services > Status request.2Select the status request recipient from the list.3Press Send to.A message showing the destination appears in the display.The LED glows red and a message may be displayed to advise you whether the message has been sent successfully or not.Status request Car 2 Car 3Send toCancelSending stsrqst toCar 2Cancel
88 P25 servicesCall alertThis feature only applies to individual calls.You can let another radio user know that you want to talk to them by sending them a call alert page. When the other radio user receives the call alert page, they can call you back when it is convenient.To send a call alert page:1Press Menu and select Services > Call alert.2Select the radio you want to page.3Press Send to.A message appears in the display.The LED glows red and a message may be displayed to advise you whether the call alert has been sent successfully or not.If an acknowledgement is not received from the recipient’s radio, you may have the option of either cancelling or resending the call alert page.Answering a call alert pageIf you receive a call alert page from another radio user, the message Page rx’d from... briefly appears in the display.Select Call to return the page or OK to delete it. If you miss the call alert page, the identity of the caller may be saved in your recent calls list.Call alert Richard JohnSend toCancelSending pageto RichardCancel
P25 services 89Radio checkThis feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation.If you want to find out whether a particular radio is available on the system, you can use the radio check feature. This sends a radio check message to the radio unit you have specified.1Press Menu and select Services > Radio check.2Scroll to the radio you want to check.3Press Send to.The LED glows red and a message showing the destination appears in the display.If the radio is available on the system, an acknowledgement message is displayed.Radio check Car 2 Car 3Send toCancelSending radio chk toCar 2CancelAck receivedOK
90 P25 servicesRadio unit monitorThis feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation.The radio unit monitor feature can be used when you are concerned about the safety of a radio user on your system. When you send a radio-unit monitor request to a radio, it calls you back without giving any indication that it is making a call. You can hear any activity near the radio for up to 20 seconds.Sending a radio monitor request1Press Menu and select Services > Radio monitor.2Scroll to the radio you want to monitor.3Press Send to. The LED glows red and a message appears in the display.If the other radio has received your request, it will now call you, so that you can monitor activity near the radio.Radio monitor Car 2 Car 3Send toCancelSending R.U.M toCar 2CancelCall receivedCar 2Menu
P25 services 91Radio inhibit and uninhibitThis feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation.If you want to make another radio on the system inoperable, you can use the radio inhibit feature. This feature is also known as ‘stun’. To the user of the inhibited radio, it appears as though the radio has turned off. The radio remains inoperable even if it is turned off and then on again.The radio cannot return to operation until it receives an uninhibit request. This is also known as ‘revive’.Sending a radio inhibit request1Press Menu and select Services > Radio inhibit.2Scroll to the radio you wish to make inoperable.3Press Send to. The LED glows red and a message appears in the display.If the radio has been successfully immobilized, an acknowledgement message is displayed.Radio inhibit Car 2 Car 3Send toCancelSending inhibit toCar 2CancelAck receivedOK
92 P25 servicesSending a radio uninhibit request1Press Menu and select Services > Radio uninhibit.2Scroll to the radio you wish to make operable.3Press Send to.The LED glows red and a message appears in the display.If the radio has been successfully returned to operation, an acknowledgement message is displayed.Radio uninhibit Car 2 Car 3Send toCancelSending uninhibit toCar 2CancelAck receivedOK
Emergency operation 939 Emergency operationThis section describes how to make different types of emergency calls.This section covers:■About emergency calls■Making a priority call■Standard emergency mode■About manual emergency operation■About the lone worker feature■About the man down feature
94 Emergency operationAbout emergency callsIn an emergency you can summon help by sending an emergency call. There are three types of emergency calls:Making a priority callThis feature is available for digital channels only.When you turn the priority call feature on, the radio automatically sends an emergency alert (message) to the current talkgroup. Any calls you make while the priority call feature is turned on are flagged as emergency calls.To turn the priority call feature on and off:1Press Menu and select Priority call. Call type ExplanationPriority call (Digital channels only.) An emergency alert is automatically sent to the current talkgroup. Calls made when the priority call feature is turned on are flagged as ‘emergency’ calls. For further information see “Making a priority call” on page 94.Standard emergency callWhen an emergency call is initiated, the radio enters ‘emergency mode’. For further information see “Standard emergency mode” on page 95.Manual emergency call(Digital channels only.) Emergency is activated and your radio sends an alert to your dispatcher and other members of your group, along with your radio digital alias and GPS location. For further information see “About manual emergency operation” on page 97.
Emergency operation 95(Depending on how your radio is programmed, you may be able to press a function key to turn priority call on and off.)2Scroll to On (or Off) and press Select.Standard emergency modeWhen you press the emergency key your radio enters ‘emergency mode’, if your radio is programmed in this way.When the radio enters emergency mode, it will automatically send alerts together with your radio unit ID to the dispatcher. These alerts are usually sent on a designated emergency channel.Warning The way your radio behaves in emergency mode depends on how your radio is programmed.For further information on what your radio may do in emergency mode, see “What happens during an emergency call?” on page 95.What happens during an emergency call?The exact way your radio behaves when it enters emergency mode depends on how your radio is programmed. The main phases for emergency modes are summarized below. The length of each phase is determined when the radio is programmed.Priority call On OffSelectBack
96 Emergency operationWhen the emergency key is pressed:Activating emergency modeYou can activate emergency mode using the emergency function key.1Press the function or emergency key to activate emergency mode.‘Emergency mode’ appears in the display.One or more emergency calls are sent to your dispatcher or another predetermined radio user. During emergency mode, the radio will behave as described in “What happens during an emergency call?” on page 95.2Turn the radio off and on again to end emergency mode. The radio returns to normal operation.Digital channels: the radio continually sends emergency alerts to the dispatcher until a response is received. Details of your location may also be sent (if this feature is available for your radio).The radio alternately transmits and receives so the dispatcher can hear what is happening in the vicinity of your radio.(Emergencies end once this phase is complete or when you end emergency mode.)bcEmergency mode
Emergency operation 97About manual emergency operationThis feature is available for digital channels only.When you press the emergency key, your radio sends an alert to your dispatcher and other members of your group, along with your radio digital alias and GPS location.While the emergency call is active, the emergency information is sent out periodically, until either you or another member of your group end the emergency call.You are still able to make and receive voice calls while emergency information is being sent, but your radio does not display caller details.Making a manual emergency callWarning You will not be able to make a voice call on the channel until the 3-second emergency alarm has finished.1Press and hold the emergency key for longer than three seconds.The radio gives three short beeps, rising in pitch. Emergency appears in the display, and remains until the manual emergency call is cancelled.If you receive an acknowledgement from another radio in your group, the manual emergency call is EmergencyMenu
98 Emergency operationcancelled, and the message Emergency Acked briefly appears in the display.Receiving a manual emergency callWhen your radio receives a manual emergency call, Emergency appears in the display, along with the identity of the radio that initiated the emergency call.A loud repeating emergency alarm sounds for three seconds. If location information has been sent, Location appears in the display.Cancelling a manual emergency callIf the emergency situation has been resolved, the manual emergency call can be cancelled either by you or another member of your group.Cancelling an emergency call you have made■Press and hold the emergency key for longer than three seconds.The message Emergency cancelled appears in the display.Emergency AckedNWME42T1 alias of acknowledging radioEmergencyNWBE22M1MenuLocationradio in emergencylocation information availableEmergency cancelled
Emergency operation 99Your radio now returns to the channel that it was operating on prior to the emergency call.Cancelling a manual emergency call you have receivedWhen you have received a duress emergency call, the Emergency menu always moves to the top of the menu list. In the Emergency Menu, you can manually acknowledge the duress emergency call. This acknowledgement cancels the call.1Press Menu and select Emergency > Acknowledge.The name of the radio that initiated the emergency call appears in the display.2Press Send to cancel the manual emergency call from that number.The message Emergency Ack Sent briefly appears in the display.Emergency Acknowledge Last storedSelectBackAcknowlegementNWBE22M1SendBackEmergency Ack Sent
100 Emergency operationAbout the lone worker featureLone worker is a safety feature for people who work alone. The radio requests a response from you at regular predetermined intervals. If you are unable to respond, the radio either enters emergency mode or sends a status update to a predetermined person or talkgroup.An audible warning is given one or two minutes before the radio enters emergency mode or sends the status update, to warn you and to prevent false activation.Responding to a lone worker alarmIf you hear a beep to indicate that the radio is expecting a response from you to acknowledge that you are safe:■Press the programmed function key.Otherwise the radio will activate emergency mode or send a status update.
Emergency operation 101About the man down featureThe man down feature activates when the radio is tilted more than 60 degrees (for example, the radio user has been attacked and is lying on the ground).If the radio remains in this position for one or two minutes, it will beep to warn the radio user. If you do not respond after a further beep, the radio either enters emergency mode or sends a status update to a predetermined person or talkgroup.Preventing false activation of emergency modeIf you hear a beep to warn you that the radio has sensed it is not upright, and it is not an emergency situation, you can prevent the radio from falsely activating emergency mode by either:■restoring the radio to an upright position (by standing up, for example), or■pressing the programmed function key.
102 Encryption10 EncryptionThis section describes how to use encryption to make your communications completely private.This section covers:■About encryption■Encrypting calls■Making an encrypted call■Receiving an encrypted call■Changing the radio’s encryption key■Removing encryption keys from the radio■Updating encryption keys over-the-air■Using an encryption demonstration key
Encryption 103About encryptionThe encryption feature is available for digital and dual-mode channels only.To make communications with other users on your system completely private, your radio may be able to encrypt outgoing calls, using a confidential encryption key. The radio receiving your call must have the same encryption key installed before it can hear your encrypted call.About the proper key detect featureYour radio may be programmed with ‘proper key detect’. This means that you can only hear an encrypted call if the key used to encrypt the incoming call matches the key used to encrypt your outgoing calls on that channel.Note that encryption does not need to be turned ‘on’ for the radio to unmute.For example, you are encrypting your outgoing calls using encryption key 7. Although key 1 and key 2 are also stored in your radio, your radio has been programmed so that it will only unmute for incoming calls encrypted using key 7.
104 EncryptionEncrypting callsYour radio may be able to turn encryption on and off. While encryption is on, your outgoing calls are encrypted on channels programmed for encryption, and the encryption icon remains in the display.This setting only affects outgoing calls. Incoming calls will still be decoded by your radio so long as the key required to decode the call is stored in your radio.To turn encryption on or off:1Press Menu and select Security > Encryption. (Depending on how your radio is programmed, you may be able to press a function key to turn encryption on and off.)2Scroll to On (or Off) and press Select.The message Encryption activated (or deactivated) appears in the display.Using the 3-way selectorTo turn encryption on and off using the 3-way selector:1Rotate the 3-way selector to either position A or B to turn encryption on.The message Encryption activated briefly appears in the display.2Rotate the 3-way selector to position C to turn encryption off.The message Encryption deactivated briefly appears in the display.Encryption On OffSelectBack
Encryption 105Making an encrypted call1Select the channel or group you wish to call.2Check that encryption is on ( is showing in the display).3Press and hold the PTT key to transmit.The name of the encryption key that your radio is using for the transmission may briefly appear in the display.While you are transmitting, the LED glows red and appears in the display.Receiving an encrypted callWhen you receive an encrypted call, your radio unmutes and you can hear clear speech, so long as the key required to decode the call is stored in your radio.The name of the encryption key used to encrypt the incoming call may briefly appear in the display, below the name of the caller.If the key required to decode the call is not stored in your radio, then your radio remains muted.Your radio may also remain muted if the currently selected channel has ‘proper key detect’ programmed.Channel 8Key 7MenuChannel 7Key 2Menu
106 EncryptionChanging the radio’s encryption keyYou may be able to use the Change All menu to change the encryption key that encrypts your outgoing calls. You can then use the Preset Keys menu to change the encryption keys back to the default encryption key for each channel.Warning Once you change the encryption key, it may also automatically update the encryption keys used to encrypt calls on other channels.Changing the transmit encryption key1Press Menu and select Security > Change all.2Scroll to the key you want and press Select.The message Global key selected briefly appears in the display.Changing the transmit encryption key back to the default setting1Press Menu and select Security > Preset keys.The message Select preset keys? appears in the display.2Press OK and the message Preset keys selected briefly appears in the display.Change all Key 2 Key 1SelectBackSecurity Preset keys Change allSelectBack
Encryption 107Changing the encryption keysetIt may be possible for you to change the encryption data associated with the encryption keys loaded in your radio.1Press Menu and select Security > Change keyset.2Scroll to 01 or 02 and press Select.The message Keyset selected briefly appears in the display.Removing encryption keys from the radioIt may be possible for you to delete encryption keys from your radio.Warning When emergency mode is activated, or when your radio is immobilized (‘inhibited’), your encryption keys may be automatically deleted from your radio.Deleting an encryption key1Press Menu and select Security > Advanced > Zeroize key.2Scroll to the key you want and press Select.The message Single key zeroized briefly appears in the display.Change keyset 01 02SelectCancel
108 EncryptionDeleting all encryption keys1Press Menu and select Security > Advanced > Zeroize all. The message Zeroize all keys? appears in the display.2Press OK and the message All keys zeroized briefly appears in the display and no longer appears.Updating encryption keys over-the-airYou may be able to update your encryption keys using over-the-air-rekeying (OTAR). This feature is only available for digital channels operating in conventional mode.■Press Menu and select Security > Rekey request.The message Rekey request ack appears in the display. If there is no response to the rekey request, the message Rekey request timeout appears.
Encryption 109Using an encryption demonstration keyYour radio may be programmed with an encryption ‘demo’ key. The demo key is used to demonstrate the way encryption operates, without the need to load secure encryption keys into the radio.Activating the demo key1Press Menu and select Security > Advanced > Demo key.2Scroll to Enable and press Select.The message Demo key activated appears in the display.Making an encrypted call using the demo keyTo encrypt your transmissions using the demo key:1Activate the demo key on your radio.2Turn on encryption. See “Encrypting calls” on page 104.3Make the call. See “Making an encrypted call” on page 105.Demo key Enable DisableSelectBack
110 EncryptionReceiving an encrypted call using the demo keyOnce the demo key is activated on your radio, the radio unmutes when you receive a call encrypted using the demo key, and you can hear clear speech.The identity of the caller appears in the display, along with the encryption key name.Note that you do not need to have encryption turned on to be able to hear an encrypted call.Channel 7Demo keyMenu
Customizing radio settings 11111 Customizing radio settingsThis section describes the ways in which you can customize your radio.This section covers:■Extending battery life on a shift■Changing the volume of all audible indicators■Changing the volume of keypress tones■Changing to quiet operation■Changing to silent operation■Turning on backlighting
112 Customizing radio settingsExtending battery life on a shiftYou can reduce the power consumption of your radio (and thereby extend the life of the battery during a shift) in the following ways:■Transmit at low power (if your radio is not already configured to do this).■Ensure that backlighting automatically turns off when no radio activity is detected (see “Turning on backlighting” on page 115).Turning low power transmit on or offIf you are using your radio in conditions where signal strength is high, you can extend the shift life of your battery by transmitting at low power.When low power transmit is turned on, appears in the display and calls are made at low power rather than at the programmed power setting.To turn low power transmit on or off for all channels:1Press Menu and select Radio settings > Functions > Low power tx.(Depending on how your radio is programmed, you may be able to press a function key to turn low power transmit on or off.)2Scroll to On (or Off) and press Select. (The current setting is highlighted.)The message Low power tx activated (or deactivated) appears in the display.SelectBackLow power tx Off On
Customizing radio settings 113Changing the volume of all audible indicatorsYou can set the volume of all the audible indicators to either high or low. Audible tones include incoming call tones, warning tones and confirmation tones. To change the volume of your radio’s audible tones:1Select Menu > Radio settings > Alert settings > Indicator level.(Depending on how your radio is programmed, you may be able to press a function key to change the level of indicators.)2Scroll to High (or Low) and press Select.Changing the volume of keypress tonesWhenever you press the radio keys, the keypress tones give you an audible indication as to whether or not your action is allowed. A short, medium-pitched beep indicates that an action is allowed. A long, low-pitched beep indicates that the action is not allowed.To change the volume of your radio’s keypress tones:1Select Menu > Radio settings > Alert settings > Keypress tones.2Scroll to either Off, Low or High and press Select.SelectBackAlert settings Indicator level Keypress tonesSelectBackAlert settings Keypress tones Quiet operation
114 Customizing radio settingsChanging to quiet operationWhen quiet operation is on, keypress tones and confirmation tones are turned off. Incoming call tones, signalling tones and warning tones all remain audible.To turn quiet operation on or off:1Select Menu > Radio settings > Alert settings > Quiet operation.(Depending on how your radio is programmed, you may be able to press a function key to toggle monitor on and off.)2Scroll to On (or Off) and press Select.Changing to silent operationWhen silent operation is on, all the radio’s audible tones are turned off, and only channel traffic can be heard.To turn silent operation on or off:1Select Menu > Radio settings > Alert settings > Silent operation.2In the Silent Operation menu, scroll to either On or Off and press Select.While silent operation in on, the icon appears in the display.SelectBackAlert settings Quiet operation Silent operationSelectBackAlert settings Silent operation External alert
Customizing radio settings 115Turning on backlightingWhenever a key is pressed or a call is received, the keypad and display light up automatically. Backlighting only remains on for a few seconds, unless there is further radio activity. When backlighting is turned on, it remains on until the setting is changed to Off, regardless of radio activity.To turn backlighting on or off:1Select Menu > Radio settings > Display settings > Backlighting.(Depending on how your radio is programmed, you may be able to press a function key to toggle backlighting on and off.)2Scroll to either On or Off and press Select.Turning backlighting on momentarilyYou may be able to use a programmed function key to turn backlighting on momentarily.■Press the assigned function key to turn backlighting on. Backlighting remains on for a few seconds, and then turns off.Alternatively, the function key may be programmed so that:■a short key press turns backlighting on momentarily, and■a long key press turns backlighting on, and it remains on until there is a further long key press.SelectBackDisplay settings Backlighting Contrast adjust
116 Charging and caring for batteries12 Charging and caring for batteriesThis section describes how to charge your Tait radio battery as well as care for it, to ensure safe operation, maximum performance and prolonged battery life. This section covers:■About the chargers■Before using the charger■Charging the battery■Maintaining battery life and performance■Storing batteries■Disposing of batteries
Charging and caring for batteries 117About the chargersUnless otherwise indicated, the charging advice and instructions in this chapter apply to all chargers.There are three types of charger available for your Tait radio battery:■Desktop charger: Small enough to fit on a desk, it charges one battery at a time.■Multicharger: Charges up to six batteries. It can be mounted on a desk, on a wall, or in an equipment rack.■Vehicle charger: Charges one battery at a time while installed in a vehicle. Multicharger safety informationWarning This device must be connected to an earthed mains socket-outlet.
118 Charging and caring for batteriesBefore using the chargerHandle the battery safelyWarning Handle the battery safely. Failure to observe the following handling recommendations could result in personal injury and/or equipment damage.■Before using a Li-ion battery, please read the Li-ion Battery Safety Information (MPC-00006-xx) included with your battery, and follow the instructions it provides. Incorrect use of a Li-ion battery can cause explosion or fire.■Do not short-circuit the battery contacts, neither intentionally nor accidentally, e.g. by placing the battery with conductive materials such as keys or jewelry inside a pocket or container. Short-circuiting the battery contacts can heat up the conductive material.Attaching of labelsWarning Do not obstruct the vent hole on the battery or the vent hole on the radio chassis label. If the vent on the battery is obstructed the battery may explode, causing personal injury and/ or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged.For detailed information about attaching labels safely, see “Attaching labels to the radio or battery” on page 25.
Charging and caring for batteries 119Charging temperaturesNotice Do not expose a battery to very high or very low temperatures for extended periods of time. Doing so will shorten the usable life (‘service life’) of the battery.To achieve the best results when charging your battery:■Before you begin to charge your battery, make sure that the battery temperature is close to the room temperature in which the battery is to be charged.■If possible, charge the battery in temperatures between 50 °F and 77 °F (between 10 °C and 25 °C). This temperature range is the optimal charging range.Charging only starts when the battery is between 32 °F to 104 °F (0 °C to 40 °C).Temperature indicationsWhen the battery temperature is outside the normal charging range, the orange LED on the charger is lit. Charging will start or resume once the temperature is within normal limits, and no action is required by you.Leaving the battery on chargeYou can leave a battery/radio in the charger once charging is complete. Leaving a battery in the charger will not overcharge or damage it.You can remove a battery/radio from the charger at any time without harming the battery, the radio, or the charger. When you return the battery/radio to the charger, charging is automatically resumed. Vehicle charger onlyIt is safe to switch off the ignition while there is still a battery in the charger. However, if the vehicle will not be used again for some time, check whether charging will 77 °F25 °C50°F10 °C
120 Charging and caring for batteriescontinue while the ignition is off, and consider what effect this might have on the vehicle battery.To check, place the battery in the charger, and switch off the vehicle ignition:■If no charger LED stays lit, the charger will resume charging only when the ignition is switched on again. Minimal charger standby power will be drawn from the vehicle battery until then.■If a charger LED stays lit, the charger will continue to charge the radio battery even while the ignition is off, and will continue to draw power from the vehicle battery. Once the battery is charged, the charger draws minimal current and has little effect on a healthy vehicle battery.Receiving and making calls while chargingApplies to desktop charger and multicharger only. Notice For best charging performance, switch off the radio before placing it in the charger.You can receive or make a call while the radio is in the charger, but your radio performance may be degraded. If you do remove the radio from the charger to answer a call, the call will not be disrupted.Removing the radio from the charger to make or receive a call ends the charging process. Charging safely recommences when the radio is reinserted into the charger.If a radio was turned on while being charged, the battery indicator may not be accurate when the radio is initially removed from the charger. After a few seconds, the battery indicator is updated to display the amount of charge available in the battery.
Charging and caring for batteries 121Low battery warningNotice Do not allow a radio battery to fully discharge every time you use it, or you will shorten the service life of the battery.When the battery is low, your radio warns you in the following ways:■The battery icon on the radio display looks empty.■The status LED on the radio slowly flashes red.■A high-pitched beep sounds.You should recharge or replace the battery as soon as possible. When the battery is completely empty, the message Battery is flat appears on the display. The radio emits a long, low-pitched beep and then stops working. Turn off the radio immediately.
122 Charging and caring for batteriesCharging the batteryFully charge a battery before using it for the first time. This will take up to 2.5 hours.The red LED stays lit while the battery charges.To charge the battery:1Desktop charger: Connect the charger to the correct Tait power adaptor.Multicharger and vehicle charger: Power on the charger.Initially, all three LEDs are lit for two seconds.2Place just a battery in the charger, or a radio with a battery attached (desktop charger or multicharger only). There is no need to remove a belt clip, antenna, or any accessory that is attached to the accessory connector.The red LED lights up, and stays lit while the battery charges. For a battery that is almost completely discharged, allow two hours.When charging is complete, the green LED stays lit.
Charging and caring for batteries 123LED behaviorIf there is a battery in the charger when power is supplied to the charger, the LEDs behave as follows:If the charger does not behave as expected:■Make sure the radio or battery is seated properly in the charger.■Check that the charger is properly plugged in.■Check that the battery and charger contacts are clean. To clean, wipe the contacts with a dry lint-free cloth to remove any dirt, oil or grease.LED Meaning brieflyThe charger has been connected to a power supply. steadyThe battery is charging. steadyCharging complete. Remove the battery, or leave it in the charger. steady■The battery temperature is outside the normal charging range. Charging will start or resume once the temperature is within normal limits. No action is required.■There is a fault. Contact your local regional Tait office. all offThere is a fault. Contact your local regional Tait office.
124 Charging and caring for batteriesRemoving the battery from the charger■Desktop charger and multicharger: Lift the battery/radio out of the charger.■Vehicle charger: Pull the release bar up, and then lift out the battery.You can remove a battery/radio from the charger at any time without harming the battery, the radio, or the charger. When you return the battery/radio to the charger, charging is automatically resumed. You can also leave a battery/radio in the charger once charging is complete.Maintaining battery life and performanceWith proper care and maintenance you will maintain the performance and life of the battery. It is recommended that you:■Use only Tait batteries and chargers.■Do not expose a battery to very high or very low temperatures for extended periods of time. Doing so will shorten the service life of the battery.Very high: above 140 °F (60 °C) Very low: less than –22 °F (–30 °C)■Charge the battery at a room temperature of between 50 °F and 77 °F (between 10 °C and 25 °C). This temperature range is the optimal charging range.■Store batteries properly when not in use. See “Storing batteries” on page 125.
Charging and caring for batteries 125Cleaning the contacts of the batteryNotice Do not scratch or scrape the contacts of the battery. If necessary, wipe the contacts of the battery with a dry, lint-free cloth to remove any dirt, oil or grease.Storing batteriesWhen not in use for a month or more, batteries should be stored correctly to prolong their life. ■Remove the battery from the radio before storage.■Fully charge the battery if storing for less than one month.■Charge the battery to about 30% if storing for longer than one month.■Store the battery in a cool dry place.Using batteries after storageBatteries that have been stored for any length of time must be charged before being used. See “Charging the battery” on page 122.Disposing of batteriesRun the battery flat before disposing of it. When disposing of the battery, be sure to do so in an environmentally sensitive manner. Please contact your radio provider for information on recycling programs in your area. See “Environmental responsibilities” on page 9 for more information.
126 Troubleshooting13 TroubleshootingThis section describes troubleshooting procedures, and basic maintenance.This section covers:■About troubleshooting■System error message■When your radio won’t turn on■Identifying the radio’s audible tones■Checking the version of your radio■General care■Cleaning the contacts of the battery■Cleaning the radio
Troubleshooting 127About troubleshootingIf you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary.System error messageIf your radio displays a system error message, take a note of the number (X:XXXXXXXX), and consult your radio provider.When your radio won’t turn onIf the LED on your radio does not glow red when the radio is turned on, it is probable that power is not reaching the radio. Check the following:■Is the battery firmly attached to the radio?■Is the battery sufficiently charged?■Is the battery charger working properly?If all appears to be in order, but your radio still fails to operate properly, contact your radio provider for further assistance.System errorX:XXXXXXXX
128 TroubleshootingIdentifying the radio’s audible tonesThe radio’s audible tones can help you identify a potential problem: Audible tone MeaningOne short, high-pitched beepThe radio has been made inoperable (‘stunned’ or ‘inhibited’) by your service provider.Two short beepsThe radio has been made operable (‘revived’ or ‘uninhibited’) by your service provider.Two low-pitched beepsThe radio’s temperature is high. (The radio will continue to operate.)Two high-pitched beepsThe radio’s temperature is in the very high range; all calls will now be at low power. If the radio’s temperature rises above this range, calls will be inhibited. Turn off the radio and allow it to cool down.Continuous low-pitched toneRadio system error: a system error has occurred and the radio may be inoperable. Contact your radio provider.
Troubleshooting 129Checking the version of your radioYour radio provider may ask you for the hardware and firmware version of your radio, for troubleshooting purposes.Using the Main menu1Press Menu and select Radio info > Version info.2Scroll to the version information you want to view and press Select.Using the PTT key■Hold down the PTT key and turn on the radio.The firmware and hardware versions, and your radio’s frequency band is briefly displayed.General careYour radio requires no regular maintenance other than ensuring that the battery has sufficient charge and that no damage has occurred to the antenna or the battery.Notice To prevent permanent damage to the radio case, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays, or petroleum-based products.For general battery care, see “Maintaining battery life and performance” on page 124.Cleaning the contacts of the batteryNotice Do not scratch or scrape the contacts of the battery. If necessary, wipe the contacts of the battery with a dry, lint-free cloth to remove any dirt, oil or grease.Cleaning the radioIf you need to clean the radio case, use a cloth dampened with clean water.
130 Glossary14 GlossaryAAPCO The Association of Public Safety Communications Officials. The APCO Project 25 standards committee (http://www.apcointl.org/) defined a digital radio standard. The standard is often referred to as ‘APCO’ or ‘P25’.Cchannel In a conventional system, a channel is a pair of frequencies used to transmit and receive radio signals.In a P25 trunking system, a channel is a group of radio users.control channelIn a P25 trunking system, the control channel is used by the trunking site to let the radio units in the site’s coverage area know when they can transmit their call information.conventional operationIn conventional operation, the radio is tuned to a programmed channel, and communicates with other radios either on that channel, or through a repeater system.Ffailsoft Failsoft operation offers P25 conventional operation if the radio cannot acquire a control channel on a trunking system for an extended period of time. The conventional channel may be a repeater channel or a direct channel.
Glossary 131FCC Federal Communications Commission, an independent United States government agency that regulates interstate and international radio communications.LLED Light Emitting Diode, a device that is able to emit light.Mmute A mute controls the circumstances under which a received signal is passed to the radio’s speaker. For example, when a signal is received by the radio, the mute may remain ‘closed’ if the signal is not strong enough, does not have valid signaling or is encrypted.PP25 Project 25. The Association of Public Safety Communications Officials (APCO) established Project 25 (P25). This project was led by United States Federal, state, and local government representatives to develop standards for interoperable digital radios and systems to meet the needs of public safety users. See http://www.project25.org for further information.Rrepeater A repeater is a relaying site, usually situated above a city or town. The repeater extends the range of radio communications by receiving and re-transmitting signals received from radios.
132 GlossaryRF Radio Frequency, the part of the electromagnetic spectrum that is suitable for radio transmissions. The frequency of the RF signal is described in terms of the number of cycles per second or Hertz (Hz).RSSI Received Signal Strength Indicator, an icon or number that shows the strength of a received signal.Ttraffic channel The traffic channel is the channel on a trunking system to which the parties participating in a call are directed to for the duration of the call. When the call ends, the traffic channel is returned to the pool of channels for use in a new call.trunking operationIn trunking operation, the trunking system manages the communications channels used by the radio, and shares a number of channels among a large number of radio users.Vvalid signal A valid signal is a signal that the radio responds to by unmuting the receiver. A signal may be valid, for example, when it is stronger than a minimum level or has special signaling that matches the signaling programmed for the receiving radio.
Index 133IndexAalert tones 36see also audible tonesalias 97antennasafe distance from face 11audible tones 35meaning of 128types of 36Bbackground scanactivating 60changing group membership 78batteryextending shift life 112indicator 34using after storing 125bypassing repeater 55Ccall alert page 88caller, identifying 53callsbypassing repeater 55checking missed calls 48identifying caller 53making 50permitted length of 48priority call 94receiving 53to talkgroup (conventional) 52two-tone 54channelchecking that clear (monitor) 56home channel 57removing from scan group 62scanning 59voting 57channel selector control 47, 57compliance information 10control channelregistration 65, 77conventional operationindividual calls 50talkgroups 51Ddeleting nuisance channels from groups 62demo key 109digital alias 97dispatcher operationradio uninhibit 91status request 87, 89, 90, 91displayicons 33distance, recommended safe from radio 11distress beacons, frequency band reserved for 14documentation, related 22dynamic regrouping 77Eemergency callending 96
134 Indextypes of 94what happens during 95emergency modeturning off 96understanding 95encryptionchange keyset 107changing keys 106demo key 109over-the-air-rekeying 108proper key detect 103receiving an encrypted call 105turning on and off 104turning on and off using the 3-way selector 104encryption keychanging 106preset 106removing 107error messages 127exposure, to RF 10Ffailsoft mode 66, 76firmware version, identifying 129frequency band, reserved for distress beacons 14function key settings 37GGPS location 97green LED 35groupscanning groups 59talkgroups 51voting groups 57Hhardware version, identifying 129Iidentifying caller 53incoming call tone. See audible tonesindividual calls (conventional) 50individual calls (trunking) 72infrastructure failsoft 76invalid keypress beep 36in-zone scanactivating 61changing group membership 78Kkeep aliveending 96key presslong and short, explained 31keypressinvalid 36tones. See audible tones.Llone worker feature 100long key press 31low power transmissionsturning on and off 112MMain menuaccessing 38exiting quickly 38
Index 135making calls 50individual call 50talkgroup call (conventional) 52see also Callsman down feature 101manual emergencyabout 97making a call 97manuals, related 22menusaccessing 38quick access 39, 40messagespre-programmed 84sending 84missed calls, checking 48monitor 56radio display icon for 34turning on and off 56Nnuisance deletescan groups 62voting groups 58OOTAR 108PP25 trunking. See trunking operation. 65paging a radio 88phone calls (trunking) 74power consumptionreducing 112power up radio 42priority call, making 94priority channels, scanning 59Qquick access menus 39, 40Rradiocontrols 31not turning on 127recommended safe distance when using 11turning on and off 42unlocking 42version 129radio check 89radio displayerror messages 127radio frequency (RF) energycausing electronic devices to malfunction 15compliance with exposure standards 11controlling exposure to 10radio unit ID 53, 95displaying when receive calls 53radio-based failsoft 76radio-monitor request 90recent calls 48red LED 35related documentation 22repeater talkaround 55radio display icon for 33turning on and off 55revive 91RF, exposure to 10RFSS controller. See zone controller 66
136 IndexSsafe distance, recommended from radio 11safetyinformation 10scan groupschanging group membership 78editing 78removing nuisance channel from 62selecting 59scanninga group of channels 59priority channels 59talkgroups (trunking) 70scrolling indicator 34short key press 31signals, hearing faint and noisy 63site controller 66site trunking mode 66speaker volume, adjusting 43squelch mute 63squelch overrideturning on and off 63status indicatorsabout 35status LEDs 35status query 87status updaterequesting 87status updatessending 86stun 91Ttalkaround. See repeater talkaround.talkgroup (conventional)making a call to 52selecting 52talkgroup (trunking)making a call to 69priority 70scanning 70selecting 69talking directly to other radios 55talking party IDturning on and off 53time-out timer 48traffic channel 65transmission time, limited 48transmit timer 48transmitting, at low power 112troubleshooting 127trunking operationabout 65control channel 65, 77dynamic regrouping 77failsoft mode 66, 76individual calls 72infrastructure failsoft 76no service indicators 66phone calls 74radio-based failsoft 76registration unsuccessful indicators 65RFSS controller. See zone controller 66site controller 66site trunking mode 66talkgroup call 67traffic channel 65zone controller 66trunking systemabout 65service lost 66two-tone
Index 137overriding 54two-tone signalingreceiving two tone calls 54Uunlocking the radio 42VValid 36version information, of radio 129volume, changing 43voting 57voting groupsremoving channels from 58Wwarning tones. See audible toneswarnings, on radio display 127wireless headsetconnecting 44disconnecting 45Zzone controller 66zonesabout 46selecting 46
138 Directive 1999/5/CE Declaration of ConformityDirective 1999/5/CE Declaration of Conformityda DanskUndertegnede Tait Limited erklærer herved, at følgende udstyr TPDB1A overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Se endvidere: http://eudocs.taitradio.com/de DeutschHiermit erklärt Tait Limited die Übereinstim-mung der Geräte TPDB1A mit den grundle-genden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EG. Siehe auch: http://eudocs.taitradio.com/el ΕλληνικόςΜε την παρουσα Tait Limited δηλωνει οτι TPDB1A συμμορφωνεται προσ τισ ουσιωδεισ απαιτησεισ και τισ λοιπεσ σχετικεσ διαταξεισ τησ οδηγιασ 1999/5/ΕΚ. βλέπε και: http://eudocs.taitradio.com/en EnglishTait Limited declares that this TPDB1A complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. See also: http://eudocs.taitradio.com/es EspañolPor medio de la presente Tait Limited declara que las radios TPDB1A cumplen con los requi-sitos esenciales y cualesquiera otras disposi-ciones aplicables o exigibles de la Directiva 1999/5/CE. Véase también: http://eudocs.taitradio.com/fi SuomiTait Limited vakuuttaa täten että TPDB1A tyyppinen laite on direktiivin 1999/5/EY oleel-listen vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Katso: http://eudocs.taitradio.com/fr FrançaisPar la présente, Tait Limited déclare que les appareils TPDB1A sont conformes aux exigen-ces essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Voir aussi: http://eudocs.taitradio.com/it ItalianoCon la presente Tait Limited dichiara che questo TPDB1A è conforme ai requisiti essen-ziali ed alle altre disposizioni pertinenti stabi-lite dalla direttiva 1999/5/CE. Vedi anche: http://eudocs.taitradio.com/nl NederlandsHierbij verklaart Tait Limited dat het toestel TPDB1A in overeenstemming is met de essen-tiële eisen en de andere relevante bepalingen van richtlijn 1999/5/ EG. Zie ook: http://eudocs.taitradio.com/pt PortuguêsTait Limited declara que este TPDB1A está conforme com os requisitos essenciais e outras provisões da Directiva 1999/5/CE. Veja também: http://eudocs.taitradio.com/sv SvenskHärmed intygar Tait Limited att denna TPDB1A står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Se även: http://eudocs.taitradio.com/
Tait Software Licence Agreement 139Tait Software Licence AgreementThis Software License Agreement ("Agreement") is between you (“Licensee”) and Tait Limited (“Tait").By using any of the Software items embedded and pre-loaded in the related Tait Designated Product, included on CD, downloaded from the Tait website, or provided in any other form, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use any of the Software. If you install or use any of the Software, that will be deemed to be acceptance of the terms of this Agreement.For good and valuable consideration, the parties agree as follows:SECTION 1 DEFINITIONS“Confidential Information” means all or any information supplied to or received by Licensee from Tait, whether before or after installation or use and whether directly or indirectly pertaining to the Software and Documentation supplied by Tait, including without limitation all information relating to the Designated Products, hardware, software; copyright, design registrations, trademarks; operations, processes, and related business affairs of Tait; and including any other goods or property supplied by Tait to Licensee pursuant to the terms of this Agreement.“Designated Products” means products provided by Tait to Licensee with which or for which the Software and Documentation is licensed for use.“Documentation” means product and software documentation that specifies technical and performance features and capabilities; user, operation, and training manuals for the Software; and all physical or electronic media upon which such information is provided.“Executable Code” means Software in a form that can be run in a computer and typically refers to machine language, which is comprised of native instructions the computer carries out in hardware. Executable code may also refer to programs written in interpreted languages that require additional software to actually execute.“Intellectual Property Rights” and “Intellectual Property” mean the following or their substantial equivalents or counterparts, recognized by or through action before any governmental authority in any jurisdiction throughout the world and including, but not limited to all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation; including any adaptations, corrections, de-compilations, disassemblies, emulations, enhancements fixes, modifications, translations and updates to or derivative works from, the Software or Documentation, whether made by Tait or another party, or any improvements that result from Tait processes or, provision of information services.“Licensee” means any individual or entity that has accepted the terms of this License.“Open Source Software” means software with freely obtainable source code and license for modification, or permission for free distribution.“Open Source Software License” means the terms or conditions under which the Open Source Software is licensed.“Person” means any individual, partnership, corporation, association, joint stock company, trust, joint venture, limited liability company, governmental authority, sole proprietorship, or other form of legal entity recognized by a governmental authority.“Security Vulnerability” means any flaw or weakness in system security procedures, design, implementation, or internal controls that if exercised
140 Tait Software Licence Agreement(accidentally triggered or intentionally exploited) could result in a security breach such that data is compromised, manipulated, or stolen, or a system is damaged.“Software” (i) means proprietary software in executable code format, and adaptations, translations, de-compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Tait; and (iii) may contain one or more items of software owned by a third-party supplier. The term "Software" does not include any third-party software provided under separate license or not licensable under the terms of this Agreement. “Source Code” means software expressed in human readable language necessary for understanding, maintaining, modifying, correcting, and enhancing any software referred to in this Agreement and includes all states of that software prior to its compilation into an executable programme. “Tait” means Tait Limited and includes its Affiliates.SECTION 2 SCOPEThis Agreement contains the terms and conditions of the license Tait is providing to Licensee, and of Licensee’s use of the Software and Documentation. Tait and Licensee enter into this Agreement in connection with Tait delivery of certain proprietary Software and/or products containing embedded or pre-loaded proprietary Software. SECTION 3 GRANT OF LICENSE3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Tait grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7), and non-exclusive license to use the Software in executable code form, and the Documentation, solely in connection with Licensee's use of the Designated Products for the useful life of the Designated Products. This Agreement does not grant any rights to source code.3.2. If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not in this Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of the any applicable Open Source Software Licenses, the terms and conditions of the Open Source Software Licenses will take precedence. For information about Open Source Components contained in Tait products and the related Open Source licenses, see: http://support.taitradio.com/go/opensourceSECTION 4 LIMITATIONS ON USE4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by third parties on a "time sharing," "application service provider," "service bureau" basis, or for any other similar commercial rental or sharing arrangement. 4.2. Licensee will not, and will not directly or indirectly allow or enable any third party to: (i) reverse engineer, disassemble, extract components, decompile, reprogram, or otherwise reduce the Software or any portion thereof to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party; (iv) grant any sublicense or other rights in the Software or Documentation to any third party; (v) take any action that would cause the Software or Documentation to be placed in the public domain; (vi) remove, or in any way alter or obscure any copyright notice or other notice of Tait or
Tait Software Licence Agreement 141third-party licensor’s proprietary rights; (vii) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by, any third party or on any machine except as expressly authorized by this Agreement; or (viii) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software by any means whatsoever other than what is permitted in this Agreement. Licensee may make one copy of the Software to be used solely for archival, back-up, or disaster recovery purposes; provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software.4.3. Unless otherwise authorized by Tait in writing, Licensee will not, and will not enable or allow any third party to: (i) install a copy of the Software on more than one unit of a Designated Product; or (ii) copy or transfer Software installed on one unit of a Designated Product to any other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. 4.4. Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Tait, or a third party nominated by Tait, may inspect Licensee’s premises, books and records, upon reasonable prior notice to Licensee, during Licensee’s normal business hours and subject to Licensee's facility and security regulations. Tait is responsible for the payment of all expenses and costs of the inspection, provided that Licensee shall indemnify Tait for all costs (including audit costs and legal costs on a solicitor client basis) if Licensee has breached the terms of this Agreement. Any information obtained by Tait during the course of the inspection will be kept in strict confidence by Tait and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement.SECTION 5 OWNERSHIP AND TITLETait, its licensors, and its suppliers retain all of their Intellectual Property Rights in and to the Software and Documentation, in any form. No rights are granted to Licensee under this Agreement by implication, estoppel or otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All Intellectual Property developed, originated, or prepared by Tait in connection with providing the Software, Designated Products, Documentation, or related services, remains vested exclusively in Tait, and Licensee will not have any shared development or other Intellectual Property Rights.SECTION 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY 6.1. The commencement date and the term of the Software warranty will be a period of one (1) year from Tait shipment of the Software. If Licensee is not in breach of any obligations under this Agreement, Tait warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect has occurred will be determined solely by Tait. Tait does not warrant that Licensee’s use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee’s particular requirements. Tait makes no representations or warranties with respect to any third-party software included in the Software.
142 Tait Software Licence Agreement6.2 Tait sole obligation to Licensee, and Licensee’s exclusive remedy under this warranty, is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Tait cannot correct the defect within a reasonable time, then at Tait option, Tait will replace the defective Software with functionally equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund Licensee’s paid license fee. If Tait investigation of the perceived defect reveals that no such defect in fact exists, Tait may recover its costs in respect of such investigation from Licensee.6.3. Tait disclaims any and all other warranties relating to the Software or Documentation other than the express warranties set forth in this Section 6. Warranties in Section 6 are in lieu of all other warranties whether express or implied, oral or written, and including without limitation any and all implied warranties of condition, title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether Tait knows, has reason to know, has been advised of, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Tait disclaims any warranty to any person other than Licensee with respect to the Software or Documentation.SECTION 7 TRANSFERS7.1. Licensee will not transfer the Software or Documentation to any third party without specific prior written consent from Tait. Tait may withhold such consent or at its own discretion make the consent conditional upon the transferee paying applicable license fees and agreeing to be bound by this Agreement. 7.2. In the case of a value-added reseller or distributor of Tait Designated Products, the consent referred to in Section 7.1 may be contained in a Tait Reseller or Tait Distributor Agreement. 7.3. If the Designated Products are Tait vehicle-mounted mobile products or hand-carried portable radio products and Licensee transfers ownership of the Tait mobile or portable radio products to a third party, Licensee may assign its right to use the Software which is embedded in or furnished for use with the radio products and the related Documentation; provided that Licensee transfers all copies of the Software and Documentation to the transferee.7.4. For the avoidance of any doubt, Section 7.3 excludes TaitNet Infrastructure, or the products listed at any time under network products at: http://www.taitradio.com.7.5. If Licensee, as a contractor or subcontractor (integrator), is purchasing Tait Designated Products and licensing Software not for its own internal use but for end use only by a Customer, the Licensee may transfer such Software, but only if a) Licensee transfers all copies of such Software and the related Documentation to the transferee and b) Licensee has first obtained from its Customer (and, if Licensee is acting as a subcontractor, from the interim transferee(s) and from the ultimate end user sub license) an enforceable sublicense agreement that prohibits any other transfer and that contains restrictions substantially identical to the terms set forth in this Software License Agreement. Except as stated in the foregoing, Licensee and any transferee(s) authorised by this Section may not otherwise transfer or make available any Tait Software to any third party nor permit any party to do so. Licensee will, on request, make available evidence reasonably satisfactory to Tait demonstrating compliance with all the foregoing.SECTION 8 TERM AND TERMINATION8.1. Licensee’s right to use the Software and Documentation will commence when the Designated Products are supplied by Tait to
Tait Software Licence Agreement 143Licensee and will continue for the life of the Designated Products with which or for which the Software and Documentation are supplied, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Tait. 8.2. Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Tait that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Tait or destroyed by Licensee and are no longer in use by Licensee.8.3. Licensee acknowledges that Tait made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Tait for which monetary damages would be inadequate. If Licensee breaches this Agreement, Tait may terminate this Agreement and be entitled to all available remedies at law or in equity including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation. Licensee shall pay all Tait costs (on an indemnity basis) for the enforcement of the terms of this Agreement.SECTION 9 CONFIDENTIALITY Licensee acknowledges that the Software and Documentation contain proprietary and Confidential Information valuable to Tait and are Tait trade secrets, and Licensee agrees to respect the confidentiality of the information contained in the Software and Documentation.SECTION 10 LIMITATION OF LIABILITY 10.1. In no circumstances shall Tait be under any liability to Licensee, or any other person whatsoever, whether in Tort (including negligence), Contract (except as expressly provided in this Agreement), Equity, under any Statute, or otherwise at law for any losses or damages whether general, special, exemplary, punitive, direct, indirect, or consequential arising out of or in connection with any use or inability of using the Software.10.2. Licensee’s sole remedy against Tait will be limited to breach of contract and Tait sole and total liability for any such claim shall be limited at the option of Tait to the repair or replacement of the Software or the refund of the purchase price of the Software.SECTION 11 GENERAL 11.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software.11.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software may be subject to the laws and regulations of the jurisdiction covering the supply of the Designated Products and will comply with all applicable laws and regulations, including export laws and regulations, of that country. 11.3. ASSIGNMENTS AND SUBCONTRACTING. Tait may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to, or consent of, Licensee. 11.4. GOVERNING LAW. This Agreement shall be subject to and construed in accordance with New Zealand law and disputes between the parties concerning the provisions hereof shall be determined by the New Zealand Courts of Law. Provided however Tait may at its election bring proceedings for breach of the terms hereof or for the enforcement of any judgment in relation to a breach of the terms hereof in any jurisdiction Tait considers fit for the purpose of ensuring compliance with the terms hereof or obtaining relief for breach of the terms hereof.11.5. THIRD-PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Tait and Licensee. No third party
144 Tait Software Licence Agreementhas the right to make any claim or assert any right under this Agreement, and no third party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third-party software included in the Software will be a direct and intended third-party beneficiary of this Agreement.11.6. SURVIVAL. Sections 4, 5, 6.3, 7, 8, 9, 10, and 11 survive the termination of this Agreement.11.7. ORDER OF PRECEDENCE. In the event of inconsistencies between this Agreement and any other Agreement between the parties, the parties agree that, with respect to the specific subject matter of this Agreement, this Agreement prevails.11.8. SECURITY. Tait uses reasonable means in the design and writing of its own Software and the acquisition of third-party Software in order to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Tait will take the steps specified in Section 6 of this Agreement.11.9. EXPORT. Licensee will not transfer, directly or indirectly, any Designated Product, Documentation or Software furnished hereunder or the direct product of such Documentation or Software to any country for which New Zealand or any other applicable country requires an export license or other governmental approval without first obtaining such license or approval.11.10. SEVERABILITY. In the event that any part or parts of this Agreement shall be held illegal or null and void by any court or administrative body of competent jurisdiction, such determination shall not affect the remaining terms which shall remain in full force and effect as if such part or parts held to be illegal or void had not been included in this Agreement. Tait may replace the invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent and economic effect of this Agreement.11.11. CONSUMER GUARANTEES. Licensee acknowledges that the licenses supplied in terms of this agreement are supplied to Licensee in business, and that the guarantees and other provisions of prevailing consumer protection legislation shall not apply. 11.12. WHOLE AGREEMENT. Licensee acknowledges that it has read this Agreement, understands it and agrees to be bound by its terms and conditions. Licensee also agrees that, subject only to the express terms of any other agreement between Tait and Licensee to the contrary, this is the complete and exclusive statement of the Agreement between it and Tait in relation to the Software. This Agreement supersedes any proposal or prior agreement, oral or written, and any other communications between Licensee and Tait relating to the Software and the Designated Products.

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