Tait TPDK5A Handheld Portable Transceiver User Manual TP9400 User s Guide
Tait Limited Handheld Portable Transceiver TP9400 User s Guide
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Contents
- 1. user manual DMR
- 2. user manual P25
user manual P25
TP9400 P25 Portable Radios User’s Guide DRAFT MPD-00003-02 · Issue 2 · November 2012 Contents For your safety ........................................................ 10 Menu maps ...................................................................... 20 About this guide ..................................................... 22 Safety warnings used in this guide........................................... 22 Related documentation.................................................................... 22 Before using your radio ........................................ 24 For your safety — battery warning .................................................25 Attaching labels to the radio or battery ................................ 25 Charging the battery before first use ..........................................26 Attaching the battery ............................................................................26 Removing the battery ............................................................................27 Attaching the antenna ..........................................................................27 Removing the antenna ..........................................................................27 Attaching a belt clip ................................................................................27 Removing a belt clip ...............................................................................28 Installing an accessory ..........................................................................28 Getting started........................................................ 29 About P25 digital radios ...................................................................... 30 Lack of static noise ........................................................................... 30 Coverage.................................................................................................. 30 P25 phase 2 digital operation...................................................... 30 About the radio controls .......................................................................31 Understanding the radio display .....................................................33 Radio display icons............................................................................. 33 Understanding the radio indicators ..............................................35 Status indicators.................................................................................. 35 Audible tones........................................................................................ 36 Using function keys to access frequently used features .37 Viewing the function key settings............................................. 37 Navigating the radio’s menus ...........................................................38 Using the Main menu ....................................................................... 38 Accessing frequently used menus........................................... 39 Basic operation ....................................................... 41 Turning the radio on and off ..............................................................42 Security lock on power-up feature........................................... 42 Contents 3 Adjusting the speaker volume ......................................................... 43 Locking and unlocking the keypad ............................................... 43 Using a wireless headset .....................................................................44 Selecting a zone .......................................................................................46 Selecting a channel ................................................................................. 47 Limiting call time ......................................................................................48 Checking recent calls ............................................................................48 Operating in conventional mode ....................... 49 Making calls ................................................................................................50 Making an individual call ................................................................ 50 Understanding talkgroups.............................................................. 51 Making an emergency call............................................................. 52 Receiving calls ........................................................................................... 53 Identifying a caller (talking party ID)...................................... 53 Receiving a two-tone call............................................................... 54 Communicating directly with other radios ............................... 55 Checking that the channel is clear ................................................ 56 Turning monitor on and off........................................................... 56 Using the radio in different repeater areas ...............................57 Selecting a voting group ................................................................ 57 Suspending a channel from a voting group........................ 58 Scanning a group of channels .......................................................... 59 Activating standard scanning .................................................... 60 Activating background scanning ............................................. 60 Activating in-zone scanning.......................................................... 61 Making a call while scanning ........................................................ 61 Suspending a channel from a scan group............................ 62 Hearing faint and noisy signals ....................................................... 63 Turning squelch override on and off....................................... 63 Operating in P25 trunking mode ....................... 64 About P25 trunking ................................................................................ 65 Checking that the system is available.................................... 65 Making a talkgroup call ........................................................................ 67 Receiving a talkgroup call ..................................................................69 Scanning a group of talkgroups ...................................................... 70 Activating talkgroup scanning.................................................... 70 Suspending a channel from a talkgroup scan group..... 70 Editing a talkgroup scan group ................................................... 71 Making an individual call ......................................................................72 Receiving an individual call .................................................................73 4 Contents Emergency calls ........................................................................................73 Making a phone call ................................................................................74 Unconnected calls ...................................................................................75 Failsoft mode operation ........................................................................76 Radio-based failsoft .......................................................................... 76 Infrastructure failsoft ....................................................................... 76 Dynamic regrouping ...............................................................................77 Editing a scan group.............................................. 78 Selecting a group to edit ......................................................................79 Viewing group membership .............................................................. 80 Adding a channel to a group ............................................................. 81 Deleting a channel from a group ..................................................... 81 Changing a group’s transmit channel ..........................................82 Changing a group’s first or second priority channel ...........82 P25 services............................................................. 83 Messages ...................................................................................................... 84 Sending a message............................................................................ 84 Status update ............................................................................................ 86 Status request ............................................................................................87 Call alert .........................................................................................................88 Radio check ................................................................................................. 89 Radio unit monitor .................................................................................. 90 Sending a radio monitor request............................................... 90 Radio inhibit and uninhibit .................................................................. 91 Sending a radio inhibit request................................................... 91 Sending a radio uninhibit request ............................................ 92 Emergency operation ............................................ 93 About emergency calls ........................................................................ 94 Making a priority call........................................................................ 94 Standard emergency mode .......................................................... 95 About manual emergency operation ............................................97 Making a manual emergency call.............................................. 97 Receiving a manual emergency call ........................................ 98 Cancelling a manual emergency call....................................... 98 About the lone worker feature ......................................................100 About the man down feature .......................................................... 101 10 Encryption.............................................................. 102 About encryption ................................................................................... 103 Contents 5 About the proper key detect feature.................................... 103 Encrypting calls ......................................................................................104 Making an encrypted call............................................................. 105 Receiving an encrypted call ....................................................... 105 Changing the radio’s encryption key .........................................106 Changing the transmit encryption key................................ 106 Changing the transmit encryption key back to the default setting...................................................................................................... 106 Changing the encryption keyset ............................................. 107 Removing encryption keys from the radio ............................. 107 Deleting an encryption key......................................................... 107 Deleting all encryption keys....................................................... 108 Updating encryption keys over-the-air ....................................108 Using an encryption demonstration key ..................................109 Activating the demo key .............................................................. 109 Making an encrypted call using the demo key ............... 109 Receiving an encrypted call using the demo key........... 110 11 Customizing radio settings ................................. 111 Extending battery life on a shift .................................................... 112 Turning low power transmit on or off.................................... 112 Changing the volume of all audible indicators ...................... 113 Changing the volume of keypress tones .................................. 113 Changing to quiet operation ............................................................114 Changing to silent operation ...........................................................114 Turning on backlighting ..................................................................... 115 Turning backlighting on momentarily................................... 115 12 Charging and caring for batteries.................... 116 About the chargers ................................................................................ 117 Before using the charger .................................................................... 118 Handle the battery safely ............................................................. 118 Attaching of labels ............................................................................ 118 Charging temperatures.................................................................. 119 Leaving the battery on charge .................................................. 119 Low battery warning ........................................................................ 121 Charging the battery ............................................................................122 LED behavior ....................................................................................... 123 Removing the battery from the charger ............................. 124 Maintaining battery life and performance .............................. 124 Storing batteries ......................................................................................125 Using batteries after storage..................................................... 125 6 Contents Disposing of batteries ..........................................................................125 13 Troubleshooting ................................................... 126 About troubleshooting ........................................................................127 System error message.................................................................... 127 When your radio won’t turn on.................................................. 127 Identifying the radio’s audible tones...................................... 128 Checking the version of your radio ....................................... 129 General care ...............................................................................................129 Cleaning the contacts of the battery.................................... 129 Cleaning the radio............................................................................ 129 14 Glossary .................................................................. 130 Index .................................................................................133 Directive 1999/5/CE Declaration of Conformity ..138 Tait Software Licence Agreement ...........................139 Contents 7 Copyright and trademarks All information contained in this document is the property of Tait Limited. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait Limited. The word TAIT and the TAIT logo are trademarks of Tait Limited. All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers. Disclaimer There are no warranties extended or granted by this document. Tait Limited accepts no responsibility for damage arising from use of the information contained in the document or of the equipment and software it describes. It is the responsibility of the user to ensure that use of such information, equipment and software complies with the laws, rules and regulations of the applicable jurisdictions. Enquiries and comments If you have any enquiries regarding this document, or any comments, suggestions and notifications of errors, please contact your regional Tait office. Updates of manual and equipment In the interests of improving the performance, reliability or servicing of the equipment, Tait Limited reserves the right to update the equipment or this document or both without prior notice. Intellectual property rights This product may be protected by one or more patents or designs of Tait Limited together with their international equivalents, pending patent or design applications, and registered trade marks: NZ 409837, NZ 409838, NZ 508806, NZ 508807, NZ 509242, NZ 509640, NZ 509959, NZ 510496, NZ 511155, NZ 511421, NZ 516280/NZ 519742, NZ 520650/NZ 537902, NZ 521450, NZ 522236, NZ 524369, NZ 524378, NZ 524509, NZ 524537, NZ 524630, NZ 530819, NZ 534475, NZ 534692, NZ 535471, NZ 537434, NZ 546295, NZ 547713, NZ 569985, NZ 577009, NZ 579051, NZ 579364, NZ 580361, AU 2003281447, AU 2004216984, AU 2005267973, AU 11677/2008, AU 13745/2008, CN 200930004200.4, CN 200930009301.0, CN 1031871, CN 1070368, EU 000915475-0001, EU 000915475-0002, GB 2386010, GB 23865476, GB 2413249, GB 2413445, US 5745840, US 7411461, US 7649893, US 10/523952, US 10/546696, US 10/546697, US 10/547964, US 10/597339, US 11/572700, US 29/306491, US 61/218015, US 61/236663, US 61/238769, US 61/251372. This product may also be made under license under one or more of the following U.S. Patents: 4,590,473 4,636,791 4,716,407 4,972,460 5,146,497 5,148,482 5,164,986 5,185,795 5,185,796 5,271,017 5,377,229 5,502,767. The AMBE+2™ voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. Protected by U.S. Patents 5,870,405 5,826,222 5,754,974 5,701,390 5,715,365 5,649,050 5,630,011 5,581,656 5,517,511 5,491,772 5,247,579 5,226,084 and 5,195,166. Environmental responsibilities Tait Limited is an environmentally responsible company which supports waste minimization, material recovery and restrictions in the use of hazardous materials. The European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive requires that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at www.taitradio.com/weee. Please be environmentally responsible and dispose through the original supplier, or contact Tait Limited. Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union. In China, we comply with the Measures for Administration of the Pollution Control of Electronic Information Products. We will comply with environmental requirements in other markets as they are introduced. For your safety Before using your radio, please read the following important safety and compliance information. Radio frequency exposure information For your own safety and to ensure you comply with the Federal Communication Commission’s (FCC) radio frequency (RF) exposure guidelines, please read the following information before using this radio. Using this radio You should use this radio only for work-related purposes (it is not authorized for any other use) and if you are fully aware of, and can exercise control over, your exposure to RF energy. To prevent exceeding FCC RF exposure limits, you must control the amount and duration of RF that you and other people are exposed to. It is also important that you: ■ Do not remove the RF Exposure label from the radio. ■ Ensure this RF exposure information accompanies the radio when it is transferred to other users. ■ Do not use the radio if you do not adhere to the guidelines on controlling your exposure to RF. Controlling your exposure to RF energy This radio emits radio frequency (RF) energy or radio waves primarily when calls are made. RF is a form of electromagnetic energy (as is sunlight), and there are recommended levels of maximum RF exposure. To control your exposure to RF and comply with the maximum exposure limits for occupational/controlled environments, follow these guidelines: 10 For your safety ■ Do not talk (transmit) on the radio more than the rated transmit duty cycle. This is important because the radio radiates more energy when it is transmitting than when it is receiving. ■ When listening and talking on the radio, hold it upright in front of your face so that it is at least one inch (2.5 cm) away from any part of your face. Keeping the radio at the recommended distance is important because exposure to RF decreases rapidly the further away the antenna is from your body. ■ Keep the antenna at least one inch (2.5 cm) from your face at all times. ■ If you wear your radio, you must always put it in a carrying accessory that has been specifically approved by Tait for this radio. Using non-approved body-worn accessories may mean you expose yourself to higher levels of RF than recommended by the FCC’s occupational/controlled environment RF exposure limits. ■ Ensure you only use Tait-approved antennas, batteries, and accessories. For more information on what RF energy is and how to control your exposure to it, visit the FCC website at www.fcc.gov/oet/rfsafety/rf-faqs.html. Compliance with RF energy exposure standards This two-way radio complies with these RF energy exposure standards and guidelines: ■ United States Federal Communications Commission, Code of Federal Regulations; 47 CFR §§ 1.1307, 1.1310, and 2.1093. ■ American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95.1-1992. For your safety 11 ■ Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition. This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environments at operating duty factors of up to 50% talk to 50% listen. Conformité aux normes d’exposition à l’énergie RF Cette radio émetteur-récepteur se conforme aux normes et aux règlements d’exposition à l’énergie RF : ■ La Commission fédérale de la communication des Etats-Unis, Code de règlements fédéraux (CFR) Titre 47 Sections 1.1307, 1.1310 et 2.1091 (radios mobiles) ou 2.1093 (radios portatives). ■ American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992. ■ Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition. ■ La directive européenne 2004/40/EC concernant les prescriptions minimales de sécurité et de santé relatives à l'exposition des travailleurs aux risques dus aux agents physiques (champs électromagnétiques). Radio frequency emissions limits in the USA CFR Title 47 Part 15.19 (a) (1) - Receivers Part 15 of the FCC Rules imposes RF emission limits on receivers. This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. 12 For your safety CFR Title 47 Part 15.19 (a) (3) - All other devices This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Radio frequency emissions limits in Canada This device complies with Industry Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. USA public safety bands (764 –776 MHz and 794 – 806 MHz) The Code of Federal Regulations (CFR) Title 47 Subpart R deals with the use of frequencies in the 764 to 776 MHz and 794 to 806 MHz bands. Low-power channels This radio complies with § 90.531 (b) (3) and § 90.531 (b) (4) of 47 CFR. These sections state that only low-power transmission is permitted on the following channels: For your safety 13 ■ Regional Planning channels, as defined in § 90.531 (b) (3). ■ Itinerant channels, as defined in § 90.531 (b) (4). Use of encryption This radio complies with § 90.553 (a) of 47 CFR. This states that: ■ Encryption is not permitted on the nationwide Interoperability calling channels. These channels are defined in § 90.531 (b) (1) (ii). ■ Radios using encryption must have a readily accessible switch or control to allow the radio user to disable encryption. EMC regulatory compliance in Australia This product meets all ACMA regulatory requirements for electromagnetic compatibility (EMC). For more information about EMC compliance, visit the ACMA website at www.acma.gov.au. Frequency band reserved for distress beacons Frequency band 406 to 406.1 MHz is reserved for use by distress beacons. Transmissions should not be made within this frequency band. Health, safety and electromagnetic compatibility in Europe In the European Community, radio and telecommunications equipment is regulated by Directive 1999/5/EC, also known as the Radio and Telecommunications Terminal Equipment (R&TTE) directive. The requirements of this directive include 14 For your safety protection of health and safety of users, as well as electromagnetic compatibility. Intended purpose of product This product is an FM radio transceiver. It is intended for radiocommunication in the Private Mobile Radio (PMR) or Public Access Mobile Radio (PAMR) services, to be used in all member states of the European Union (EU) and states within the European Economic Area (EEA). Restrictions This product can be programmed to transmit on frequencies that are not harmonized throughout the EU/ EEA, and will require a licence to operate in each member state. This product can be programmed for frequencies or emissions that may make its use illegal. Where applicable, a license must be obtained before this product is used. All license requirements must be observed. Limitations may apply to transmitter power, operating frequency, channel spacing, and emission. Declaration of conformity Brief Declarations of Conformity appear on page 138 of this booklet. To download the formal declaration of conformity, go to http://eudocs.taitradio.com/. Interference with electronic devices Some electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting. Examples of electronic devices that may be affected by RF energy are: ■ aircraft electronic systems ■ vehicular electronic systems such as fuel injection, anti-skid brakes, and cruise control For your safety 15 ■ medical devices such as hearing aids and pacemakers ■ medical equipment in hospitals or health care facilities. Switch off the radio before boarding an aircraft. Using your radio while in the air is not permitted. Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting. Warning If you have a pacemaker: ■ immediately turn off the radio if you suspect it is interfering with the pacemaker ■ keep the radio at least 6 inches (15 cm) from the pacemaker while the radio is on ■ use the radio on your right side to minimize interference ■ never carry the radio in a breast pocket. If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer. Potentially explosive atmospheres and blasting areas Warning Unless the radio is specifically certified for use in a potentially explosive atmosphere, turn off the radio before entering such an atmosphere. An explosion could cause serious injury or death. Examples of potentially explosive atmospheres include filling stations, and any environment where there are flammable liquids, gases, or dusts. Warning Turn off the radio before approaching blasting caps, a blasting area, or any area where you are instructed to turn off a two-way radio. Obey all signs and 16 For your safety instructions. Interference with blasting operations could cause serious injury or death. Radio installation and operation in vehicles Warning Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas. An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants. An airbag may not perform to specification if obstructed by a radio. Warning To avoid damage to existing wiring, airbags, fuel tanks, fuel and brake lines, or battery cables, refer to the installation guide for the radio, and to the vehicle manufacturer’s manual, before installing electronic equipment in the vehicle. Using a handheld microphone or a radio while driving a vehicle may violate the laws and legislation that apply in your country or state. Please check the vehicle regulations in your area. Vehicle charger installation and operation For detailed instructions necessary to the safe installation and operation of the vehicle charger, please refer to the documentation supplied with the vehicle charger. Multicharger safety information Warning This device must be connected to an earthed mains socket-outlet. Norsk (no): Apparatet må tilkoples jordet stikkontakt. Suomi (fi): Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan. Svenska (sv): Apparaten skall anslutas till jordat uttag. For your safety 17 Electromagnetic compatibility in European vehicles In the European Community, radio equipment fitted to automotive vehicles is regulated by Directive 72/245/ EEC and its amendments. The requirements of this directive cover the electromagnetic compatibility of electrical or electronic equipment fitted to automotive vehicles. Unapproved modifications or changes to radio The radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio. Attaching of labels Warning Do not obstruct the vent hole on the battery or the vent hole on the radio chassis label. If the vent on the battery is obstructed, the battery may explode, causing personal injury and/or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged. Caution Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery. The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery. If you must attach a customized label, use only a thin gummed paper label applied to the bottom 25% of the radio chassis label and/or to the top 25% of the battery label. Do not obstruct the vent holes (see Warning above). Do not allow the paper label to extend beyond the recessed label area or to conceal relevant product information. 18 For your safety Use of lithium-ion batteries Warning A damaged battery can cause an explosion or fire, and can result in personal injury and/or property damage. To prevent personal injury and/or damage to property, read the important safety information supplied with the battery. Short-circuiting battery contacts Warning Do not short-circuit the battery contacts, neither intentionally nor accidentally, e.g. by placing the battery with conductive materials such as keys or jewelry inside a pocket or container. Short-circuiting the battery contacts can heat up the conductive material and cause personal injury and/or damage to property. For your safety 19 Menu maps The following diagrams shows the menus and submenus that may be programmed for your radio. Main menu Channels Zones Individual call Phone call Dial radio call Services Messages Status update Status request Call alert Radio check Radio monitor Radio inhibit Radio uninhibit Talkgroups Priority call Recent calls Security Encryption Change all Preset keys Change keyset OTAR Rekey request Advanced Zeroize key Zeroize all Demo key Trunking Site lock Dynamic regrouping Band scan 20 Menu maps Repeater Hut force Hunt toggle Repeater toggle Repeater Activate Emergency Acknowledge Last stored Wireless headset Connect Reconnect last Disconnect Connection information Manage headsets Find new devices Options Power-on option Confirm connect Radio settings See detailed menus on the following page Location Services GPS information GPS logs Send logs Send on PTT Diagnostics Radio settings Functions Low power tx Monitor Lock radio Set scan key Squelch override Scanning Call Settings Ignore 2-tone Call queuing Extra features Loneworker Alert settings Indicator level Keypress tones Quiet operation Silent operation Display settings Backlighting Contrast adjust Talk party ID RSSI Radio info Key settings Version info Radio FW Radio HW Radio ID Serial number Alias Customer info Serial number P25 IP address MDT IP address Advanced Edit groups Menu maps 21 1 About this guide This user’s guide provides information about TP9400 portable radios. If your radio does not operate as you expect, contact your radio provider for assistance. Safety warnings used in this guide Please follow exactly any instruction that appears in the text as an ‘alert’. An alert provides necessary safety information as well as instruction in the proper use of the product. This user’s guide uses the following types of alert: Warning This alert is used when there is a hazardous situation which, if not avoided, could result in death or serious injury. Caution This alert is used when there is a hazardous situation which, if not avoided, could result in minor or moderate injury. Notice This alert is used to highlight information that is required to ensure procedures are performed correctly. Incorrectly performed procedures could result in equipment damage or malfunction. This icon is used to draw your attention to information that may improve your understanding of the equipment or procedure. Related documentation The following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com): ■ Safety and Compliance Information—supplied with each radio. (The same information is included in this user’s guide.) ■ Li-ion Battery Safety Information—supplied with each Li-ion battery. 22 About this guide ■ Battery Care and Charging Guide—supplied with each charger. (The same information is in the section “Charging and caring for batteries” on page 116.) About this guide 23 2 Before using your radio Once you have unpacked your radio, there are a few tasks you must do before you can use it. The most important of these is to charge your battery for the first time — allow 2.5 hours for this. This section covers: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ For your safety — battery warning Attaching labels to the radio or battery Charging the battery before first use Attaching the battery Removing the battery Attaching the antenna Removing the antenna Attaching a belt clip Removing a belt clip Installing an accessory 24 Before using your radio For your safety — battery warning Warning This radio uses a Lithium-ion battery. If the battery is damaged or handled in an unsafe manner, it can cause personal injury and/or damage to property. Read the important safety information included with your battery. Attaching labels to the radio or battery Warning Do not cover the battery vent hole or the vent hole on the radio chassis. If the vent on the battery is obstructed, the battery may explode, causing personal injury and/or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged. Notice Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery. The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery. Attaching a label to the front panel If a customer requires an additional label, attach the label in the spare label recess in the bottom edge of the radio front panel. In this position, the label is still visible while the battery is attached to the radio. spare label recess Before using your radio 25 The diagram below shows the specified dimensions of the label. 0.28 in (7 mm) R0.13 in (3.2 mm) 1.22 in (31 mm) maximum label thickness: 0.03 in (0.8 mm) Charging the battery before first use Before using your battery for the first time, you must charge it. Follow the instructions included with your Tait charger. This information is repeated in the section "Charging and caring for batteries" on page 116. For best charging performance, switch off the radio before placing it in the charger. Attaching the battery Notice Fit the bottom edge of the battery to the radio, then the top edge. Attempting to fit the top edge first may damage the contacts. Rotate the power/volume control switch counterclockwise to turn off the radio. If the battery has been attached while the radio is turned on, turn the radio off and then on again before use. 2 Holding the radio firmly, align the back of the battery with the back of the chassis. 3 Place the two lugs at the bottom edge of the battery into the two slots in the bottom of the front panel. 4 Lightly press the top of the battery towards the radio until the battery catch clicks. 5 Make sure that the battery is firmly in position. 26 Before using your radio Removing the battery The battery is secured to the radio by a battery catch in the radio’s rear panel. To remove the battery from the radio, so that the battery can be charged or replaced: Slide the battery catch up. 2 From the sides, pull the battery away from the radio. Attaching the antenna Before using the radio, screw the antenna clockwise into the antenna connector. The antenna should be screwed sufficiently tight so that it doesn’t unscrew easily. Before using the radio, screw the antenna clockwise into the antenna connector. The antenna should be screwed sufficiently tight so that it does not unscrew easily. This is important as it creates a seal. Removing the antenna Use a firm grip and turn the antenna counterclockwise half a turn. Use a lighter grip to fully unscrew the antenna, and carefully remove it. Attaching a belt clip To attach a belt clip to the radio: Slide the belt clip into the two grooves at the top of the battery. 2 Press down on the belt clip until it snaps into place. Before using your radio 27 Removing a belt clip The belt clip has been designed to prevent accidental removal, but you can take it off, if required. To remove a belt clip from a battery: Insert a flat screwdriver blade or similar flat object under the lip of the release lock (that is, between it and the metal slider). 2 Lift the release lock up (away from the metal slider) and hold it in position. 3 Slide the belt clip out. Installing an accessory Accessories plug into the radio’s accessory connector. The accessory connector is protected by a cover, which needs to be removed before an accessory can be installed. Notice The accessory cover protects the accessory connector from electrostatic discharge. Keep the cover in place unless the connector is in use. To remove the accessory cover and install an accessory: Use a coin or other blunt object to loosen the screw that secures the accessory cover to the radio. 2 Remove the accessory cover and store it in a safe place. 3 Plug the accessory into the accessory connector. 4 Tighten the screw. 28 Before using your radio 3 Getting started This section gives an overview of your P25 radio, describes the radio’s controls and indicators, and explains how the radio menus are organized. This section covers: ■ ■ ■ ■ ■ ■ About P25 digital radios About the radio controls Understanding the radio display Understanding the radio indicators Using function keys to access frequently used features Navigating the radio’s menus Getting started 29 About P25 digital radios Your P25 digital radio can be programmed for P25 conventional or P25 trunked operation. Analog conventional operation is also available, with dual-mode channels able to receive both digital and analog calls. You may notice differences between digital and analog calls in terms of: ■ static noise in low signal areas, and ■ radio coverage in marginal reception areas. Lack of static noise On digital networks there is no static noise, even in low signal areas. This lack of static is because your digital radio removes the ‘noise’ from the call, so that you hear only clear voice. Coverage With digital networks, a call remains clear and then drops off quickly at the border of a coverage area. The reason for this is that a digital call is either received or it isn't. With analog networks, the background noise in a call gets progressively worse when you are in fringe areas or even slightly outside normal coverage areas. P25 phase 2 digital operation TM9400 radios are software upgradeable to P25 phase 2 operation. Contact your radio provider for more information on software releases and P25 phase 2 availability for your radio. 30 Getting started About the radio controls The radio controls are the PTT key, power/volume control, channel selector, 3-way selector control (optional), scroll keys, selection keys, and function keys. Some keys have functions assigned to both short and long key presses: ■ a short key press is less than one second, and ■ a long key press is more than one second. The radio controls and their functions are described in the following sections. channel selector 3-way selector control (optional) power / volume control function key 2 PTT key (press-to-talk) function key 1 status LED speaker / microphone display function key 3 function key 4 left selection key scroll keys right selection key alphanumeric keys Getting started 31 Name Function PTT key Press and hold to transmit and release to listen Power/volume Rotate to turn the radio on and change control the speaker volume Channel selector Select and change channels 3-way selector Select frequently used features (optional) Left and right Action determined by the text above the selection keys selection key Scroll keys Scroll up and down through a list of menu options, scroll left and right in messages, or select the Quick Access menu Function keys Programmed for frequently used options Alphanumeric Used to enter letters and numbers keys 32 Getting started Understanding the radio display The messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed. Radio display icons These are some of the icons you may see on your radio display: Icon Meaning Signal strength indicator: the more bars, the stronger the signal being received by your radio Zone: this letter represents the zone in which your radio is operating, where A is zone 1, Z is zone 26 and AD is zone 30 (in the example shown, K represents zone 11) Trunking system available: your radio is operating on a P25 trunking system Transmit: your radio is transmitting Low-power transmit: Low-power transmit: your radio is set to transmit on low power Repeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channel Silent operation: your radio’s audible tones have been turned off Encryption: your radio’s transmissions are encrypted Scanning: your radio is monitoring a group of channels or talkgroups for activity Getting started 33 Icon Meaning Scanning: your radio is monitoring a group of channels or talkgroups for activity, and the currently selected channel or talkgroup is a member of the scan group. Headset connected: there is a wireless headset connected to your radio Flashing: your radio is attempting to connect to a headset, or the headset connection has been lost Monitor or squelch override: monitor or squelch override is active Battery indicator: shows how much charge is available in the battery Battery in charger: appears when you place a radio (with a battery attached) in the charger to move Scrolling: you can use or through a list, or access a Quick Reference menu 34 Getting started Understanding the radio indicators The status LED indicator and the radio’s audible tones— together with the radio display—all combine to give you information about the state of your radio. The most common way the indicators work is described in the following sections. The way these indicators behave may be affected by the way your radio is programmed. Status indicators status LED Color Meaning Red (transmit) Glowing: your radio is transmitting Green (receive) Glowing: the current channel is busy Flashing: you have received a call Getting started 35 Audible tones The radio uses audible tones to alert you to its status: ■ Radio controls and keypress tones—the tones and beeps you hear when you press your radio’s keys or use the controls. ■ Incoming call tone—when the radio is receiving a call. ■ Warning tones—when there is an error, or the battery is low, for example. If quiet or silent mode is turned on, you will not hear any alert tones. Some of the more common audible tones are described below: Tone One short beep Meaning ■ Valid keypress: the action you have attempted is permitted ■ Function activated: a function has been turned on (using either the Main menu or a function key) One long, low- ■ Invalid keypress: the action you have attempted is not permitted pitched beep ■ Transmission inhibited: you have attempted to transmit, but for some reason you cannot make a call at this time 36 Getting started One short, low-pitched beep Function deactivated: a function has been turned off (using either the Main menu or a function key) Two short beeps Radio turned on: the radio is powered on and ready to use Using function keys to access frequently used features The function keys provide access to some of the features you will use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press. function key 1 (emergency key) function key 2 function key 3 function key 4 Viewing the function key settings Use the Main menu to check the features assigned to your radio’s function keys: Press Menu and select Radio settings > Radio info > Key settings. 2 In the Key Settings menu, scroll through the list of function keys. 3 Press Select to view details of the function associated with a particular function key. The example shown is for a function key programmed to turn backlighting on and off. Backlighting toggle Back OK 4 Press Back to return to the Key Settings menu. Getting started 37 Navigating the radio’s menus Your radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed. Using the Main menu To access the Main menu, press the right selection key whenever Menu appears above it. Channel 12 Zone 11Menu Lock Use the scroll keys to move through the menu list. Main menu Zones Individual call Back Select When the menu you want is highlighted, press Select to open the menu you have chosen. To quickly exit the menu system, press and hold the left selection key when the word Cancel or Back appears above it. 38 Getting started Accessing frequently used menus Depending on how your radio is programmed, you may have two different Quick Access menus. One Quick Access menu is displayed when you press a scroll key, and the other when you press the left selection key. These give you easy access to the menus you use most often. Using the scroll key Quick Access menu There are two ways to use this Quick Access menu: ■ Use the scroll keys to scroll through a list of zones or channels. ■ Press the scroll keys and the Quick Access menu appears. In this example, the Channels menu is the Quick Access menu. Use the scroll keys to go directly to the Channels menu. Channel 12 Zone 11Menu The Channels menu, with a list of your available channels, is now displayed. Channels Channel 1 Channel 2 Back Select Getting started 39 Using the left selection key Quick Access menu The text above the left selection key corresponds to the Quick Access menu, for example, Zones. To use this Quick Access menu: ■ Press the left selection key and the associated menu appears. Channel 12 Zone 11Menu Zones 40 Getting started 4 Basic operation This section describes the basic operation of your radio, including turning on the radio, adjusting the volume, locking the keypad, selecting a zone and channel, and checking recent calls. This section covers: ■ ■ ■ ■ ■ ■ ■ ■ Turning the radio on and off Adjusting the speaker volume Locking and unlocking the keypad Using a wireless headset Selecting a zone Selecting a channel Limiting call time Checking recent calls Basic operation 41 Turning the radio on and off Rotate the power/volume control switch clockwise to turn the radio on. Rotate the switch counterclockwise to turn the radio off. When the radio is first turned on, the status LED briefly glows red, and the radio gives two short beeps. Your radio may not turn on if your battery is very low. (See “Low battery warning” on page 121.) Security lock on power-up feature Your radio may be automatically locked each time it is powered-up. If the message Enter PIN appears in the display, enter your assigned PIN (personal identification number). See “Unlocking the radio”. Locking the radio Press Menu and select Radio settings > Functions > Lock radio. (Depending on how your radio is programmed, you may be able to press a function key to turn radio lock on and off.) 2 Scroll to either On or Off and press Select. (The current setting is highlighted.) The radio is now locked, and the message Enter PIN appears in the display. The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance. Unlocking the radio ■ 42 Basic operation To unlock your radio, use the unlock sequence you have been given. (This is a pre-programmed sequence of four keys.) Adjusting the speaker volume Rotate the power/volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The volume control also changes the volume level of the radio’s audible indicators. Locking and unlocking the keypad The keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed. If you receive a call while the keypad is locked, press any key to answer. To lock the keypad: ■ Press and hold the right selection key for about one second. (Depending on your radio model and the way it is programmed, you may be able to use the left selection key, or your radio may have a 3-way selector that can be used to lock the keypad.) The message Keypad locked briefly appears in the display, and Unlock appears above the right selection key, in place of Menu. When any of the locked keys are pressed, the message Keypad lock active appears. Keypad lock active To unlock the keypad: ■ Press and hold the right selection key for about one second. Basic operation 43 Using a wireless headset You may be able to connect a Bluetooth® wireless headset to your radio, using the Wireless Headset menu or a function key. Before attempting to connect a wireless headset, check that the headset is fully charged, and turned on. While the wireless headset is connected, the wireless headset icon appears in the display. When you have selected a menu option in the Wireless Headset menu, you can still receive and reply to calls without interrupting the selected operation. Connecting a wireless headset for the first time When you connect to a wireless headset for the first time, you need to instruct the radio to search for compatible headsets using Bluetooth wireless technology. The search will take less than one minute. To find a compatible wireless headset: Press Menu and select Wireless headset > Find new devices. Wireless headset Find new devices Options Back Select While the radio searches for new devices the message Searching ... appears in the display. 2 When the headset you want appears in the list of devices, select Connect. New devices Plantronicsxx Searching ... Cancel Connect If the device you have selected is not one that was programmed for your radio, you will be asked for a passcode. 44 Basic operation Reconnecting a wireless headset Press Menu and select Wireless headset > Connect. Alternatively, if you have previously used the headset with your radio, select Wireless headset > Reconnect. Wireless headset Connect Reconnect last Back Select (Depending on how your radio is programmed, you may be able to use a function key to connect and disconnect a wireless headset.) 2 When the message Calling headset appears in the display, press the connect button on the wireless headset to acknowledge the connection. Once the headset is successfully connected, remains in the radio display. Channel 12 Menu Disconnecting a wireless headset ■ Press Menu and select Wireless headset > Disconnect. Wireless headset Disconnect Connection info Back Select Once the wireless headset is disconnected, longer appears in the display. no (Depending on how your radio is programmed, you may be able to use a function key to connect or disconnect a wireless headset.) Basic operation 45 Selecting a zone A zone is a collection of channels. Zones are a way of grouping channels, for example, by public safety agency type (fire, police, ambulance, etc.) or by geographical region (Dallas, Houston, etc.). To select a zone: Press Menu and select Zones. 2 Scroll to the zone you want. Press Select. Your radio may indicate the zone in which it is currently operating in the following ways: ■ the name of the zone appears below the channel name in the default radio display, or ■ the zone icon appears as a letter in the top right corner of the display. AB zone represented as one or two letters Menu programmed zone name Channel 12 Zone 28 Other ways of selecting a zone You may also be able to use the following controls to select a zone: ■ 3-way selector (see “About the radio controls” on page 31) ■ left selection key (see “Using the left selection key Quick Access menu” on page 40), or ■ scroll keys (see “Using the scroll key Quick Access menu” on page 39). 46 Basic operation Selecting a channel Using the channel selector For channels 1 to 16, rotate the channel selector to the channel you want. For all other channels, use the Main menu to select a channel. Using the Main menu Press Menu and select Channels. 2 Scroll to the channel you want and press Select. Using the keypad Dial the number associated with the channel using the alphanumeric keypad. To delete a digit that you have dialed incorrectly, press Clear. 2 Press Select or # to confirm the channel change. The channel name associated with the new channel now appears in the default display. Other ways of selecting a channel You may also be able to use the following controls to select a channel: ■ function key (see “Accessing frequently used menus” on page 39) ■ left selection key (see “Using the left selection key Quick Access menu” on page 40) ■ scroll keys (see “Using the scroll key Quick Access menu” on page 39). Basic operation 47 Limiting call time Your radio may limit the amount of time you can talk (transmit) continuously. This is known as the ‘transmit timer’ or ‘time-out timer’ and allows other radio users to make calls on that channel. The message Transmit Timeout Imminent appears in the display. Checking recent calls This feature is available for digital channels only and applies to individual calls and call alert pages only. Your radio may be able to store a list of the last 20 calls. These calls may be calls that you have received, calls that you have made, or calls that you have missed. To use your recent calls list to make a call: Press Menu and select Recent calls. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select recent calls.) The most recent call is displayed at the top of the list. If you have not participated in any calls since your radio was switched on, the message No items in list appears in the display. 2 Scroll through the list of recent calls until the call you want appears, and then press Call. Recent calls Dispatcher Car 2 Cancel Call The message Call...? briefly appears in the screen. Press the PTT key to make the call. 3 Alternatively, scroll through the list of recent calls until the call you want appears, and press the PTT to make the call immediately. 48 Basic operation 5 Operating in conventional mode This section explains how to operate your radio in conventional mode. This includes how to make and receive calls, use your radio in different repeater areas and scan a group of channels for activity. This section covers: ■ ■ ■ ■ ■ ■ ■ Making calls Receiving calls Communicating directly with other radios Checking that the channel is clear Using the radio in different repeater areas Scanning a group of channels Hearing faint and noisy signals Operating in conventional mode 49 Making calls To make a call: Select the required zone (see “Selecting a zone” on page 46). 2 Select the required channel (see “Selecting a channel” on page 47). 3 Hold the radio so that the microphone is about one inch (2.5 cm) from your mouth and press the PTT key to transmit. If the channel is busy, you may not be able to transmit. Wait until the status LED has stopped glowing green, and then try again. 4 Speak clearly into the microphone and release the PTT key when you have finished talking. While you are transmitting the LED glows red and appears in the display. Channel 1 Zone 11 Cancel Menu 5 Finish your conversation as soon as possible and release the PTT key. For a short time, your radio may prevent you from making a call. Making an individual call This feature is available for digital channels only. To make a call to one person rather than a group of people: Press Menu and select Individual call. (The person to whom you last made an individual call is highlighted.) (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select individual calls.) 50 Operating in conventional mode 2 Scroll to the person you want to call and press the PTT key to make the call immediately. 3 Alternatively, scroll to the person you want to call and press Select. Individual call Car 2 Car 1 Cancel Select The message Call...? briefly appears in the display. Call...? Car 2 Cancel Menu 4 Press the PTT key to make the call. Understanding talkgroups This feature is available for digital channels only. A talkgroup is a collection of radio users with whom you want to have private conversations. For example, a state's public safety agencies could have the following talkgroups: ■ Local talkgroups—used by a specific agency to communicate within their own local agency. It may even be made up of a county of public safety officers. ■ Regional talkgroups—used by large state agencies that have regional divisions. ■ Statewide talkgroups—used by an agency to communicate with a public safety member in another region. Statewide talkgroups, as their name suggests, enable public safety agencies to communicate with each other from one end of the state to the other. ■ Special event talkgroups—may be used to manage emergencies encompassing a large area, or even events such as visits by heads of state. Operating in conventional mode 51 Making a talkgroup call To make a call to the currently selected talkgroup ■ Press the PTT key. Changing a talkgroup Press Menu and select Talkgroups. (Depending on how your radio is programmed, you may be able to use a Quick Access menu to go to the Talkgroup menu.) 2 Scroll through the list of talkgroups to the one you want and press Select. Talkgroups Talkgroup01 Talkgroup02 Cancel Select 3 Press the PTT key to make a call to the currently selected talkgroup. Making an emergency call For information about making and ending emergency calls together with a explanation of how your radio behaves in emergency mode, see “About emergency calls” on page 94 and “Standard emergency mode” on page 95. 52 Operating in conventional mode Receiving calls When a call is received with valid signaling, the radio unmutes and you can hear the call. Identifying a caller (talking party ID) This feature is available for digital channels only. You can use talking party ID to identify the radio user calling you. (This feature is usually turned on when the radio is programmed.) ■ talkgroup call: the name of the talkgroup is displayed. Car 2 Talkgroup01 Menu ■ individual call: the name of Call received the radio name from your Car 2 call list is displayed (if Menu there is no associated name, only the radio unit ID is shown). Turning talking party ID off and on Press Menu and select Radio settings > Display settings > Talk party ID. 2 Scroll to either On (or Off) and press Select. (The current setting is highlighted). The message Talking party ID activated (or deactivated) appears in the display. Talking party ID activated Operating in conventional mode 53 Receiving a two-tone call This feature is available for analog channels only. Two-tone signaling is used to call either individual or groups of radios. When your radio receives a two-tone call that it can decode, it beeps, indicating which type of two-tone call has been received. ■ One long beep: a two-tone individual call has been received. ■ Two medium beeps: a two-tone group call has been received. ■ Three short beeps: a two-tone super group call has been received. A super-group call is addressed to all radios in the fleet. To accept the call, press the PTT key and begin speaking. Overriding two-tone signaling You can override two-tone signaling using a function key, if your radio is programmed in this way. ■ Press the function key to override two-tone signaling on a channel, and hear all two-tone calls. The message Ignore two-tone activated (or deactivated) appears in the display. 54 Operating in conventional mode Communicating directly with other radios You can bypass the radio repeater and communicate directly with another radio using the radio talkaround feature. You can do this when you are out of range of the repeater, or if the repeater is busy. While repeater talkaround is active, all calls are made on your current channel’s receive frequency. Turning repeater talkaround on and off You can turn repeater talkaround on and off using a function key, if your radio is programmed in this way. ■ Press the function key to turn repeater talkaround on. The message Talkaround activated (or deactivated) appears and appears in the display. Repeater talkaround remains on until you press the function key again. Operating in conventional mode 55 Checking that the channel is clear Monitor allows you to override some or all of the radio’s mutes, allowing you to hear if there is any traffic (including talkgroup and individual calls) on a channel. For analog channels, this is so that you can check that the channel is clear before you make a call. Turning monitor on and off Press Menu and select Radio settings > Functions > Monitor. (Depending on how your radio is programmed, you may be able to press a function key to toggle monitor on and off.) 2 Scroll to On (or Off) and press Select. While monitor is active, 56 Operating in conventional mode appears in the display. Using the radio in different repeater areas Your radio may have a group of channels programmed as a voting group. The channels in the voting group all carry the same traffic, but from different repeaters. As your radio moves in and out of different repeater coverage areas, the best communication channel is automatically selected for you to use. This channel is known as the ‘home’ channel, and may be the channel you make and receive calls on. While voting is active, appears in the display. Vote 1 Menu Selecting a voting group Using the channel selector You can use the channel selector to select a preset voting group, if your radio is programmed in this way. ■ Rotate the channel selector to the group you want. Using a function key To use a function key to select a voting group: ■ Press the function key to select and activate a preset voting or scan group. Using the Main menu To select a voting group using the Main menu: Press Menu and select Channels. Operating in conventional mode 57 2 Scroll to the group you want and press Select. Channels Vote 1 Channel 9 Back Select Suspending a channel from a voting group You may be able to use the function key programmed for ‘nuisance delete’ to temporarily remove one of the channels from the voting group. To remove a channel from a voting group: Wait until the radio has stopped on the channel that you want to remove from the voting group. 2 Press the function key programmed for nuisance delete. If the channel has been removed successfully, the message Channel nuisance deleted briefly appears in the display. Channel nuisance deleted The channel remains removed from the voting group until you either select another voting group or the radio is turned off and then on again. The function key programmed to activate a voting group may be programmed so that a short key press activates voting and a long key press activates nuisance delete. 58 Operating in conventional mode Scanning a group of channels The scan feature is used to monitor a group of channels for activity. When there is activity on a channel in the group, the radio stops on that channel. The radio then unmutes and you can hear the call. Scanning resumes when the channel is no longer busy. Some channels, known as ‘priority’ channels, are scanned more often that other channels in the group. While the radio is scanning for activity, appears in the display. When the radio stops on a channel where there is activity, the icon flashes. Scan 1 Menu The three types of scanning that may be available on your radio are: ■ standard scanning ■ background scanning, and ■ in-zone scanning. For information about viewing and editing scan group membership, see “Editing a scan group” on page 78 Operating in conventional mode 59 Activating standard scanning Standard scanning is activated when you select a standard scan group. To select a standard scan group: Press Menu and select Channels. (Depending on how your radio is programmed, you may be able to press a function key or use the channel selector or Quick Access menu to select channels.) 2 Scroll to the group you want and press Select. Channels Scan 1 Channel 9 Back Select Activating background scanning Background scan is turned on using a programmed function key. When the function key activates background scan, the currently selected channel automatically becomes a member of the background scan group. To turn background scan on: ■ Press the function key. Background scan remains on until either you press the function key again, or select a standard or in-zone scan group. Changing the background scan group assigned to the function key Press Menu and select Radio settings > Functions > Set scan key. 2 Scroll through the list of background scan groups available and press Select. When you next turn on background scan, this is the scan group that is activated. 60 Operating in conventional mode Activating in-zone scanning In-zone scan is turned on using a programmed function key. While in-zone scan is active, the radio scans all the channels programmed for the zone in which the radio is operating. When you change to another zone, in-zone scan starts with channels in the new zone. To turn in-zone scan on: ■ Press the function key. In-zone scan remains on until either you press the function key again, or select a standard or background scan group. Making a call while scanning If you want to make a call while your radio is scanning: Press the PTT key to transmit. If the icon is flashing, your radio calls the currently selected channel. If there has been no recent activity on the channel (the icon is not flashing), then the channel that is called depends on the way your radio has been programmed. The possible options are: ■ your radio calls a predetermined channel e.g. your dispatcher ■ your radio calls the channel where activity was last detected ■ your radio calls the last free channel. 2 When the called party responds, proceed with your conversation. Operating in conventional mode 61 Suspending a channel from a scan group If a member channel of a scan group is busy for a long time and you do not want to hear the conversation, you may be able to use the function key programmed for nuisance delete to temporarily delete it from the scan group. When the scan group is next selected, or after the radio has been turned off and then on, the deleted channel is again part of the scan group. To remove a channel from a scan group: Wait until the radio has stopped on the channel that you want to remove from the scan group. 2 Press the function key programmed for nuisance delete. If the channel has been removed successfully, the message Channel nuisance deleted appears in the display. Channel nuisance deleted The channel remains removed from the scan group until you either select another scan group or the radio is turned off and then on again. The function key programmed to activate scanning may be programmed so that a short key press activates scanning and a long key press activates nuisance delete. 62 Operating in conventional mode Hearing faint and noisy signals This feature is only applicable to analog channels. Usually the radio’s squelch mute (known as ‘squelch’) prevents you from hearing faint or noisy calls on a channel. Without squelch, the radio’s speaker would ‘chatter’ in low signal strength areas. On occasions when you want to hear everything that is being said on a channel, even if it is hard to understand, you can use the squelch override feature to force the mute open. Turning squelch override on and off Press Menu and select Radio settings > Functions > Squelch override. (Depending on how your radio is programmed, you may be able to press a function key to turn squelch override on and off.) 2 Scroll to On (or Off) and press Select. The message Squelch override activated (or deactivated) appears in the display. Squelch override activated Operating in conventional mode 63 6 Operating in P25 trunking mode This section explains how your radio operates on a P25 trunking system. This includes how to make group calls, individual calls and phone calls. The features described in this chapter are only available for radios configured for P25 trunking operation. This section covers: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ About P25 trunking Checking that the system is available Making a talkgroup call Receiving a talkgroup call Scanning a group of talkgroups Making an individual call Receiving an individual call Emergency calls Making a phone call Unconnected calls Failsoft mode operation Dynamic regrouping 64 Operating in P25 trunking mode About P25 trunking Your radio may be able to operate on a P25 trunking system as well as a conventional repeater-based system. On a conventional system, radio users compete for access to individual channels, and one channel can be overloaded with traffic while others are often unused. The trunking system allows several channels to be automatically shared by a number of radio users. These traffic channels are pooled and allocated, as required, for the duration of a call. As calls are completed, the traffic channels are returned to the pool, to be used for other calls. This system means reduced waiting times to make calls. Checking that the system is available When you first switch to a talkgroup configured for P25 trunking, the radio attempts to access the network and register on a control channel. If registration is successful, the trunking system available icon appears in the display. Talkgroup 1 Zone 11 Menu trunked system available icon talkgroup name zone or site name Registration is unsuccessful If registration is not successful, the display shows No service. does not appear, and Talkgroup 1 No service Menu The radio sounds five beeps, followed by a repeating double beep. The double beep continues until registration is successful. Operating in P25 trunking mode 65 Service is lost If access to the trunking system is lost, no longer appears, the bars in the RSSI icon disappear , and the display shows No service. Talkgroup 1 No service Menu The radio sounds five beeps to indicate the loss of service, followed by a repeating double beep. The double beep continues until service is restored. Site trunking operation During normal trunking operation, your radio may roam between a number of sites, each with its own zone controller. This behavior is transparent to you, unless there is a problem with a zone controller. When this happens, the radio enters ‘site trunking’ mode, and you will only be able to communicate with users within a single site. While in site trunking mode, the display shows Site Trunking, and the radio sounds a repeating double beep. The double beep continues until normal service is restored. Site Trunking Zone 11 Menu When access to the zone controller is available again, your radio automatically returns to normal multi-site operation. Failsoft operation Your radio may be programmed to enter ‘failsoft’ mode when service is lost due to failure of a trunking site controller. For information about failsoft mode, see “Failsoft mode operation” on page 76. 66 Operating in P25 trunking mode Making a talkgroup call A talkgroup is a collection of radios on a trunking system. Trunked talkgroups are found in the Channels menu, along with conventional channels that may also be available for the currently selected zone. Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the channel selector to select a trunked talkgroup. Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see “Unconnected calls” on page 75. To make a talkgroup call on a trunking system: Select the required zone: ■ Press Menu and select Zones. ■ Scroll to the zone you want, and press Select. Zones Zone 2 Zone 3 Back Select (Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the 3-way selector to select a zone.) Your radio now indicates the zone in which it is operating, either as a letter in the top right corner of the display, or as a zone name in the second line of the display. Channel 1 Zone 2 Menu zone represented as one or two letters zone name Operating in P25 trunking mode 67 2 Select the required talkgroup: ■ Press Menu and select Channels. ■ Scroll to the talkgroup you want, and press Select. Channels Talkgroup 2 Channel 1 Back Select (Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the channel selector to select a talkgroup.) Your radio now indicates the currently selected talkgroup. Talkgroup 2 Zone 2 talkgroup name Menu 3 To call this talkgroup, hold the radio so that the microphone is about one inch (2.5 cm) from your mouth. 4 Press and hold the PTT key to transmit. 5 When you hear three short beeps, speak clearly into the microphone and release the PTT key when you have finished talking. While you are transmitting, the LED glows red and appears in the display. Talkgroup 2 Zone 2 Menu 68 Operating in P25 trunking mode Receiving a talkgroup call To hear calls from other members of a talkgroup, your radio must have that talkgroup selected, or the talkgroup must be part of an active scan group. For information about selecting a talkgroup, see “Making a talkgroup call” on page 67, and for information about scanning talkgroups, see “Scanning a group of talkgroups” on page 70. When you receive a call from a talkgroup, the radio displays the name or the identity of the talkgroup, and that of the calling radio. Car 1 Talkgroup 2 Cancel calling radio talkgroup Menu Press the PTT key to accept the call, or Cancel to reject the call. Operating in P25 trunking mode 69 Scanning a group of talkgroups The scan feature is used to monitor a group of trunked talkgroups for activity. Each group of talkgroups is programmed as a single scan group. When there is a call from a member of the talkgroup scan group, the radio unmutes and you can hear the call. Calls from talkgroups programmed as ‘priority’ talkgroups, take precedence over those from a non-priority talkgroup. While the radio is scanning for activity, appears in the display. When the radio stops on a talkgroup where there is activity, the icon flashes. Talkgroup 2 Zone 11 Menu Activating talkgroup scanning Talkgroup scan is turned on using a programmed function key. When the function key activates talkgroup scan, the currently selected talkgroup automatically becomes a member of the talkgroup scan group. To turn talkgroup scan on: ■ Press the function key. Suspending a channel from a talkgroup scan group If a member channel of a talkgroup scan group is busy for a long time and you do not want to hear the conversation, you may be able to use the function key programmed for nuisance delete to temporarily delete the talkgroup from the scan group. When the talkgroup scan group is next selected, or after the radio has been turned off and then on, the deleted talkgroup is again part of the talkgroup scan group. 70 Operating in P25 trunking mode To remove a channel from a talkgroup scan group: Wait until the radio has stopped on the talkgroup that you want to remove from the talkgroup scan group. 2 Press the function key programmed for nuisance delete. If the talkgroup has been removed successfully, the message Channel nuisance deleted appears in the display. Channel nuisance deleted The talkgroup remains removed from the talkgroup scan group until you either select another talkgroup scan group or the radio is turned off and then on again. The function key programmed to activate talkgroup scanning may be programmed so that a short key press activates scanning and a long key press activates nuisance delete. Editing a talkgroup scan group You can use the Edit Group menu to view group membership details and make permanent changes to your radio’s talkgroup scan groups, if your radio is programmed in this way. Select and edit a talkgroup scan group in the same way as a conventional scan group. See “Editing a scan group” on page 78. When operating on a P25 trunked system, each channel on a conventional system represents a talkgroup. Operating in P25 trunking mode 71 Making an individual call Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see “Unconnected calls” on page 75. To make a call to one radio on a trunking system: Press Menu and select Individual call. (The person to whom you last made an individual call is highlighted.) Depending on your radio model and how it is programmed, you may be able to dial the identity of the radio you want to call, press a function key or use your Quick Access menu to select an individual call. 2 Scroll to the person you want to call and press Select or press the PTT key. Individual call Car 2 Car 1 Cancel Select The message Calling... briefly appears. Calling... Car 2 Cancel Menu 3 Press and hold the PTT key to transmit. 4 When you hear three short beeps, speak clearly into the microphone and release the PTT key when you have finished talking. 72 Operating in P25 trunking mode Receiving an individual call When you receive a call from an individual radio, your radio displays the caller’s name or identity. Call received Car 1 Cancel Menu The radio rings until the call is answered. Press the PTT key to accept the call, or Cancel to reject the call. Emergency calls In an emergency, you can summon help by sending an emergency call. When an emergency call is initiated, the radio enters ‘emergency mode’. For more information on emergency mode, see “Standard emergency mode” on page 95. Making an emergency call You can make an emergency call using the emergency function key (function key 1). ■ Press the function or emergency key to activate emergency mode. The message Emergency mode appears and the radio sounds three short beeps, rising in pitch. Emergency mode Menu Receiving an emergency call When you receive an emergency call, your radio displays the caller’s name or identity and sounds a long beep. Emergency call Car 1 Menu Operating in P25 trunking mode 73 Making a phone call This feature is only available for radios with alphanumeric keys. You may be able to use your radio to connect to a telephone network and make a phone call. Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see “Unconnected calls” on page 75. To make a phone call on a trunking system: Press Menu and select Phone call. (The phone call you last dialed appears in the display.) (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to open the Phone Call menu.) 2 Scroll to the number or person you want to call, or dial the required number using the alphanumeric keys. 123455 Cancel Select 3 Press Select or the PTT key. 4 Press and hold the PTT key to transmit. 5 When you hear three short beeps, speak clearly into the microphone and release the PTT key when you have finished talking. 74 Operating in P25 trunking mode Unconnected calls If your call is not connected, the way your radio behaves is explained in the following table. Radio behavior System queued Busy channel now free Explanation The system is too busy to process your talkgroup or individual call. The system is now available to process your talkgroup or individual call. The radio sounds three short beeps. You have selected a talkgroup that does not currently exist on the Menu system. Your display shows that The radio sounds five you have lost service and no beeps, followed by a longer appears. repeating double See “Service is lost” on page 66. beep. Talkgroup 1 No service No answer You have attempted to make an individual call to a radio that does not currently exist on the system. The radio sounds two short beeps. You have attempted to make an individual or phone call, but you are not authorized to do this. No answer Your individual or phone call has been rejected or is unanswered. The radio sounds two short beeps. Operating in P25 trunking mode 75 Failsoft mode operation If your radio is unable to access the trunking system, it may be programmed to enter failsoft mode. Failsoft mode operates in one of two ways: ‘radio-based’ failsoft and ‘infrastructure’ failsoft. Radio-based failsoft When you loose access to the trunking system, no longer appears, the bars in the RSSI icon disappear and the display shows No service. Talkgroup 1 No service Menu After a short time, your radio switches to a programmed conventional communications channel. Channel 1 Zone 11 Menu The radio remains on that channel until you select a trunked talkgroup with access to the trunking system. Infrastructure failsoft Your radio receives a message from the trunking infrastructure to say that the trunking system is now operating in failsoft mode. While in failsoft mode, the display shows Failsoft, and the radio sounds a repeating double beep. The double beep continues until normal service is restored. Failsoft Zone 11 Menu 76 Operating in P25 trunking mode You may still be able to communicate with your dispatcher and other talkgroup members, depending on the type of system failure that has occurred, and how your radio is programmed. When the trunking system returns to normal operation, your radio is notified, and will attempt to register on the control channel it was previously using. Dynamic regrouping The dynamic regrouping feature allows you to send a dynamic regrouping request to your dispatcher. Your dispatcher can then reassign your radio to a special communications group. Caution While you are operating on this group, normal channel selection may be disabled. To send a dynamic regrouping request: ■ Press Menu and select Trunking > Dyn Regrouping. When you press Select, a message appears in the display. Sending dynamic regroup rqst Cancel If the request is successful, an acknowledgement message is displayed. Ack received OK Operating in P25 trunking mode 77 7 Editing a scan group This section explains how to use the Edit Group menu to view the current members of your radio’s scan group, and make permanent changes to this group. This section covers: ■ ■ ■ ■ ■ ■ Selecting a group to edit Viewing group membership Adding a channel to a group Deleting a channel from a group Changing a group’s transmit channel Changing a group’s first or second priority channel 78 Editing a scan group Selecting a group to edit Press Menu and select Radio settings > Functions > Advanced > Edit groups. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select the Edit Groups menu.) The Edit Groups menu lists all the scan groups programmed for your radio, regardless of whether the groups are standard, background or in-zone scan groups. 2 Scroll to the group that you want to view or edit, press Select, and the Edit Group menu opens. Edit groups C:Group 1 D:Group 2 Back Select 3 In the Edit Group menu, select from the following options: ■ Group members: shows the current members of a group, and may also show the designated transmit channel and priority channels. ■ Add or Delete channel: adds or deletes member channels of a group. ■ Change tx channel: changes the group’s transmit channel. ■ Change P1 or P2: changes the group’s first or second priority channel. Editing a scan group 79 Icons and messages The following icons may appear when viewing group membership details, adding or deleting channels from a group, or changing a group’s transmit or priority channels. Icon Meaning This channel is used to transmit on when there has been no recent activity. You cannot delete this channel (it will not appear under Delete channel). This channel is the group’s first priority channel. You cannot delete this channel (it will not appear under Delete channel). This channel is the group’s second priority channel. You cannot delete this channel (it will not appear under Delete channel). There is more than one instance of this channel in the group (the channel will be scanned more often). If you delete this channel, the radio will attempt to delete all instances of the channel. Viewing group membership In the Edit Group menu, select Group members and press Select. Edit group Group members Add channel Back Select 2 Scroll through the list of group members. The names of the group members may be shortened. 3 The information that may appear is explained in the example below. Group members C:Channel 1 C:Channel 2 zone Back channel name 80 Editing a scan group Select transmit channel priority 1 channel Adding a channel to a group In the Edit Group menu, select Add channel and press Select. A list of channels that are not group members appears. 2 Select the channel you want to add and press OK. Add channel C:Channel 5 C:Channel 6 Back OK Deleting a channel from a group You cannot delete the priority 1 channel using the Delete Channel menu. In the Edit Group menu, select Delete channel and press Select. A list of group members that are able to be deleted appears. 2 Select the channel you want to delete and press OK. Delete channel C:Channel 3 C:Channel 4 Back OK Editing a scan group 81 Changing a group’s transmit channel In the Edit Group menu, select Change tx and press Select. The current transmit channel is identified by the icon beside the channel name. 2 Select the new transmit channel and press OK. Change tx C:Channel 1 C:Channel 2 Back OK Changing a group’s first or second priority channel In the Edit Group menu, select Change P1 or Change P2 and press Select. Change P1 C:Channel 1 C:Channel 2 Back OK 2 Select the new priority or priority 2 channel and press OK. 82 Editing a scan group 8 P25 services This section describes the P25 services that may be available on your radio. P25 services are only available for digital channels and some are restricted to conventional mode, and for radios configured for dispatcher operation. This section covers: ■ ■ ■ ■ ■ ■ ■ Messages Status update Status request Call alert Radio check Radio unit monitor Radio inhibit and uninhibit P25 services 83 Messages You may be able to send short messages to another radio user. These messages are defined at programming time and are also known as ‘pre-programmed messages’. The person to whom you are sending the message must have the same message programmed into their radio in order to read and display your message. Sending a message You may be able to send your message to a predetermined person or talkgroup, or to a person of your choice. Sending a message to a predetermined person or talkgroup Press Menu and select Services > Messages. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select messages.) 2 Select the message you want from the message list. 3 Press Select. Messages En route At scene Cancel Select A message showing the destination appears in the display. Sending message to current group Cancel The LED glows red and a message may be displayed to advise you whether the message has been sent successfully or not. 84 P25 services Sending a message to a person of your choice Press Menu and select Services > Messages. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select messages.) 2 Select the message you want from the message list. 3 Press Select. Messages En route At scene Cancel Select 4 Select the message recipient from the list and press Send to. Send message Car 2 Car 3 Cancel Send to A message showing the destination briefly appears in the display. Sending message to Car 2 Cancel The LED glows red and a message may be displayed to advise you whether the message has been sent successfully or not. P25 services 85 Status update You can inform other radio users of your current status by sending them a status update, for example, ‘At scene’. You may be able to send the status update to a predetermined person or talkgroup, or to a person of your choice. When you send a status message, you are also setting your status, which the dispatcher may be able to check by ‘interrogating’ your radio. You can change your status at any time by selecting another status message and sending it. See “Status request” on page 87. To send a status update: Press Menu and select Services > Status update. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select status update.) 2 Select the status message you want from the message list. 3 Press Send to or Select. Status update On site At lunch Cancel Select A message showing the destination appears in the display. Sending status to current group Cancel The LED glows red and a message may be displayed to advise you whether the status update has been sent successfully or not. 86 P25 services Status request This feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation. You can find out what another radio user is currently doing by asking them to send you a status update. To send a status request: Press Menu and select Services > Status request. 2 Select the status request recipient from the list. 3 Press Send to. Status request Car 2 Car 3 Cancel Send to A message showing the destination appears in the display. Sending sts rqst to Car 2 Cancel The LED glows red and a message may be displayed to advise you whether the message has been sent successfully or not. P25 services 87 Call alert This feature only applies to individual calls. You can let another radio user know that you want to talk to them by sending them a call alert page. When the other radio user receives the call alert page, they can call you back when it is convenient. To send a call alert page: Press Menu and select Services > Call alert. 2 Select the radio you want to page. 3 Press Send to. Call alert Richard John Cancel Send to A message appears in the display. Sending page to Richard Cancel The LED glows red and a message may be displayed to advise you whether the call alert has been sent successfully or not. If an acknowledgement is not received from the recipient’s radio, you may have the option of either cancelling or resending the call alert page. Answering a call alert page If you receive a call alert page from another radio user, the message Page rx’d from... briefly appears in the display. Select Call to return the page or OK to delete it. If you miss the call alert page, the identity of the caller may be saved in your recent calls list. 88 P25 services Radio check This feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation. If you want to find out whether a particular radio is available on the system, you can use the radio check feature. This sends a radio check message to the radio unit you have specified. Press Menu and select Services > Radio check. 2 Scroll to the radio you want to check. 3 Press Send to. Radio check Car 2 Car 3 Cancel Send to The LED glows red and a message showing the destination appears in the display. Sending radio chk to Car 2 Cancel If the radio is available on the system, an acknowledgement message is displayed. Ack received OK P25 services 89 Radio unit monitor This feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation. The radio unit monitor feature can be used when you are concerned about the safety of a radio user on your system. When you send a radio-unit monitor request to a radio, it calls you back without giving any indication that it is making a call. You can hear any activity near the radio for up to 20 seconds. Sending a radio monitor request Press Menu and select Services > Radio monitor. 2 Scroll to the radio you want to monitor. 3 Press Send to. Radio monitor Car 2 Car 3 Cancel Send to The LED glows red and a message appears in the display. Sending R.U.M to Car 2 Cancel If the other radio has received your request, it will now call you, so that you can monitor activity near the radio. Call received Car 2 Menu 90 P25 services Radio inhibit and uninhibit This feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation. If you want to make another radio on the system inoperable, you can use the radio inhibit feature. This feature is also known as ‘stun’. To the user of the inhibited radio, it appears as though the radio has turned off. The radio remains inoperable even if it is turned off and then on again. The radio cannot return to operation until it receives an uninhibit request. This is also known as ‘revive’. Sending a radio inhibit request Press Menu and select Services > Radio inhibit. 2 Scroll to the radio you wish to make inoperable. 3 Press Send to. Radio inhibit Car 2 Car 3 Cancel Send to The LED glows red and a message appears in the display. Sending inhibit to Car 2 Cancel If the radio has been successfully immobilized, an acknowledgement message is displayed. Ack received OK P25 services 91 Sending a radio uninhibit request Press Menu and select Services > Radio uninhibit. 2 Scroll to the radio you wish to make operable. 3 Press Send to. Radio uninhibit Car 2 Car 3 Cancel Send to The LED glows red and a message appears in the display. Sending uninhibit to Car 2 Cancel If the radio has been successfully returned to operation, an acknowledgement message is displayed. Ack received OK 92 P25 services 9 Emergency operation This section describes how to make different types of emergency calls. This section covers: ■ ■ ■ ■ ■ ■ About emergency calls Making a priority call Standard emergency mode About manual emergency operation About the lone worker feature About the man down feature Emergency operation 93 About emergency calls In an emergency you can summon help by sending an emergency call. There are three types of emergency calls: Call type Explanation Priority call (Digital channels only.) An emergency alert is automatically sent to the current talkgroup. Calls made when the priority call feature is turned on are flagged as ‘emergency’ calls. For further information see “Making a priority call” on page 94. Standard When an emergency call is initiated, the emergency radio enters ‘emergency mode’. For further call information see “Standard emergency mode” on page 95. Manual (Digital channels only.) Emergency is emergency activated and your radio sends an alert to call your dispatcher and other members of your group, along with your radio digital alias and GPS location. For further information see “About manual emergency operation” on page 97. Making a priority call This feature is available for digital channels only. When you turn the priority call feature on, the radio automatically sends an emergency alert (message) to the current talkgroup. Any calls you make while the priority call feature is turned on are flagged as emergency calls. To turn the priority call feature on and off: Press Menu and select Priority call. 94 Emergency operation (Depending on how your radio is programmed, you may be able to press a function key to turn priority call on and off.) 2 Scroll to On (or Off) and press Select. Priority call On Off Back Select Standard emergency mode When you press the emergency key your radio enters ‘emergency mode’, if your radio is programmed in this way. When the radio enters emergency mode, it will automatically send alerts together with your radio unit ID to the dispatcher. These alerts are usually sent on a designated emergency channel. Warning The way your radio behaves in emergency mode depends on how your radio is programmed. For further information on what your radio may do in emergency mode, see “What happens during an emergency call?” on page 95. What happens during an emergency call? The exact way your radio behaves when it enters emergency mode depends on how your radio is programmed. The main phases for emergency modes are summarized below. The length of each phase is determined when the radio is programmed. Emergency operation 95 When the emergency key is pressed: Digital channels: the radio continually sends emergency alerts to the dispatcher until a response is received. Details of your location may also be sent (if this feature is available for your radio). The radio alternately transmits and receives so the dispatcher can hear what is happening in the vicinity of your radio. (Emergencies end once this phase is complete or when you end emergency mode.) Activating emergency mode You can activate emergency mode using the emergency function key. Press the function or emergency key to activate emergency mode. ‘Emergency mode’ appears in the display. Emergency mode One or more emergency calls are sent to your dispatcher or another predetermined radio user. During emergency mode, the radio will behave as described in “What happens during an emergency call?” on page 95. 2 Turn the radio off and on again to end emergency mode. The radio returns to normal operation. 96 Emergency operation About manual emergency operation This feature is available for digital channels only. When you press the emergency key, your radio sends an alert to your dispatcher and other members of your group, along with your radio digital alias and GPS location. While the emergency call is active, the emergency information is sent out periodically, until either you or another member of your group end the emergency call. You are still able to make and receive voice calls while emergency information is being sent, but your radio does not display caller details. Making a manual emergency call Warning You will not be able to make a voice call on the channel until the 3-second emergency alarm has finished. Press and hold the emergency key for longer than three seconds. The radio gives three short beeps, rising in pitch. Emergency appears in the display, and remains until the manual emergency call is cancelled. Emergency Menu If you receive an acknowledgement from another radio in your group, the manual emergency call is Emergency operation 97 cancelled, and the message Emergency Acked briefly appears in the display. Emergency Acked NWME42T1 alias of acknowledging radio Receiving a manual emergency call When your radio receives a manual emergency call, Emergency appears in the display, along with the identity of the radio that initiated the emergency call. Emergency NWBE22M1 Location Menu radio in emergency location information available A loud repeating emergency alarm sounds for three seconds. If location information has been sent, Location appears in the display. Cancelling a manual emergency call If the emergency situation has been resolved, the manual emergency call can be cancelled either by you or another member of your group. Cancelling an emergency call you have made ■ Press and hold the emergency key for longer than three seconds. The message Emergency cancelled appears in the display. Emergency cancelled 98 Emergency operation Your radio now returns to the channel that it was operating on prior to the emergency call. Cancelling a manual emergency call you have received When you have received a duress emergency call, the Emergency menu always moves to the top of the menu list. In the Emergency Menu, you can manually acknowledge the duress emergency call. This acknowledgement cancels the call. Press Menu and select Emergency > Acknowledge. Emergency Acknowledge Last stored Back Select The name of the radio that initiated the emergency call appears in the display. Acknowlegement NWBE22M1 Back Send 2 Press Send to cancel the manual emergency call from that number. The message Emergency Ack Sent briefly appears in the display. Emergency Ack Sent Emergency operation 99 About the lone worker feature Lone worker is a safety feature for people who work alone. The radio requests a response from you at regular predetermined intervals. If you are unable to respond, the radio either enters emergency mode or sends a status update to a predetermined person or talkgroup. An audible warning is given one or two minutes before the radio enters emergency mode or sends the status update, to warn you and to prevent false activation. Responding to a lone worker alarm If you hear a beep to indicate that the radio is expecting a response from you to acknowledge that you are safe: ■ Press the programmed function key. Otherwise the radio will activate emergency mode or send a status update. 100 Emergency operation About the man down feature The man down feature activates when the radio is tilted more than 60 degrees (for example, the radio user has been attacked and is lying on the ground). If the radio remains in this position for one or two minutes, it will beep to warn the radio user. If you do not respond after a further beep, the radio either enters emergency mode or sends a status update to a predetermined person or talkgroup. Preventing false activation of emergency mode If you hear a beep to warn you that the radio has sensed it is not upright, and it is not an emergency situation, you can prevent the radio from falsely activating emergency mode by either: ■ restoring the radio to an upright position (by standing up, for example), or ■ pressing the programmed function key. Emergency operation 101 10 Encryption This section describes how to use encryption to make your communications completely private. This section covers: ■ ■ ■ ■ ■ ■ ■ ■ 102 Encryption About encryption Encrypting calls Making an encrypted call Receiving an encrypted call Changing the radio’s encryption key Removing encryption keys from the radio Updating encryption keys over-the-air Using an encryption demonstration key About encryption The encryption feature is available for digital and dual-mode channels only. To make communications with other users on your system completely private, your radio may be able to encrypt outgoing calls, using a confidential encryption key. The radio receiving your call must have the same encryption key installed before it can hear your encrypted call. About the proper key detect feature Your radio may be programmed with ‘proper key detect’. This means that you can only hear an encrypted call if the key used to encrypt the incoming call matches the key used to encrypt your outgoing calls on that channel. Note that encryption does not need to be turned ‘on’ for the radio to unmute. For example, you are encrypting your outgoing calls using encryption key 7. Although key 1 and key 2 are also stored in your radio, your radio has been programmed so that it will only unmute for incoming calls encrypted using key 7. Encryption 103 Encrypting calls Your radio may be able to turn encryption on and off. While encryption is on, your outgoing calls are encrypted on channels programmed for encryption, and the encryption icon remains in the display. This setting only affects outgoing calls. Incoming calls will still be decoded by your radio so long as the key required to decode the call is stored in your radio. To turn encryption on or off: Press Menu and select Security > Encryption. (Depending on how your radio is programmed, you may be able to press a function key to turn encryption on and off.) 2 Scroll to On (or Off) and press Select. Encryption On Off Back Select The message Encryption activated (or deactivated) appears in the display. Using the 3-way selector To turn encryption on and off using the 3-way selector: Rotate the 3-way selector to either position A or B to turn encryption on. The message Encryption activated briefly appears in the display. 2 Rotate the 3-way selector to position C to turn encryption off. The message Encryption deactivated briefly appears in the display. 104 Encryption Making an encrypted call Select the channel or group you wish to call. 2 Check that encryption is on ( the display). is showing in 3 Press and hold the PTT key to transmit. The name of the encryption key that your radio is using for the transmission may briefly appear in the display. Channel 8 Key 7 Menu While you are transmitting, the LED glows red and appears in the display. Receiving an encrypted call When you receive an encrypted call, your radio unmutes and you can hear clear speech, so long as the key required to decode the call is stored in your radio. The name of the encryption key used to encrypt the incoming call may briefly appear in the display, below the name of the caller. Channel 7 Key 2 Menu If the key required to decode the call is not stored in your radio, then your radio remains muted. Your radio may also remain muted if the currently selected channel has ‘proper key detect’ programmed. Encryption 105 Changing the radio’s encryption key You may be able to use the Change All menu to change the encryption key that encrypts your outgoing calls. You can then use the Preset Keys menu to change the encryption keys back to the default encryption key for each channel. Warning Once you change the encryption key, it may also automatically update the encryption keys used to encrypt calls on other channels. Changing the transmit encryption key Press Menu and select Security > Change all. 2 Scroll to the key you want and press Select. Change all Key 2 Key 1 Back Select The message Global key selected briefly appears in the display. Changing the transmit encryption key back to the default setting Press Menu and select Security > Preset keys. Security Preset keys Change all Back Select The message Select preset keys? appears in the display. 2 Press OK and the message Preset keys selected briefly appears in the display. 106 Encryption Changing the encryption keyset It may be possible for you to change the encryption data associated with the encryption keys loaded in your radio. Press Menu and select Security > Change keyset. 2 Scroll to 01 or 02 and press Select. Change keyset 01 02 Cancel Select The message Keyset selected briefly appears in the display. Removing encryption keys from the radio It may be possible for you to delete encryption keys from your radio. Warning When emergency mode is activated, or when your radio is immobilized (‘inhibited’), your encryption keys may be automatically deleted from your radio. Deleting an encryption key Press Menu and select Security > Advanced > Zeroize key. 2 Scroll to the key you want and press Select. The message Single key zeroized briefly appears in the display. Encryption 107 Deleting all encryption keys Press Menu and select Security > Advanced > Zeroize all. The message Zeroize all keys? appears in the display. 2 Press OK and the message All keys zeroized briefly appears in the display and no longer appears. Updating encryption keys over-the-air You may be able to update your encryption keys using over-the-air-rekeying (OTAR). This feature is only available for digital channels operating in conventional mode. ■ Press Menu and select Security > Rekey request. The message Rekey request ack appears in the display. If there is no response to the rekey request, the message Rekey request timeout appears. 108 Encryption Using an encryption demonstration key Your radio may be programmed with an encryption ‘demo’ key. The demo key is used to demonstrate the way encryption operates, without the need to load secure encryption keys into the radio. Activating the demo key Press Menu and select Security > Advanced > Demo key. 2 Scroll to Enable and press Select. Demo key Enable Disable Back Select The message Demo key activated appears in the display. Making an encrypted call using the demo key To encrypt your transmissions using the demo key: Activate the demo key on your radio. 2 Turn on encryption. See “Encrypting calls” on page 104. 3 Make the call. See “Making an encrypted call” on page 105. Encryption 109 Receiving an encrypted call using the demo key Once the demo key is activated on your radio, the radio unmutes when you receive a call encrypted using the demo key, and you can hear clear speech. The identity of the caller appears in the display, along with the encryption key name. Channel 7 Demo key Menu Note that you do not need to have encryption turned on to be able to hear an encrypted call. 110 Encryption 11 Customizing radio settings This section describes the ways in which you can customize your radio. This section covers: ■ ■ ■ ■ ■ ■ Extending battery life on a shift Changing the volume of all audible indicators Changing the volume of keypress tones Changing to quiet operation Changing to silent operation Turning on backlighting Customizing radio settings 111 Extending battery life on a shift You can reduce the power consumption of your radio (and thereby extend the life of the battery during a shift) in the following ways: ■ Transmit at low power (if your radio is not already configured to do this). ■ Ensure that backlighting automatically turns off when no radio activity is detected (see “Turning on backlighting” on page 115). Turning low power transmit on or off If you are using your radio in conditions where signal strength is high, you can extend the shift life of your battery by transmitting at low power. When low power transmit is turned on, appears in the display and calls are made at low power rather than at the programmed power setting. To turn low power transmit on or off for all channels: Press Menu and select Radio settings > Functions > Low power tx. (Depending on how your radio is programmed, you may be able to press a function key to turn low power transmit on or off.) 2 Scroll to On (or Off) and press Select. (The current setting is highlighted.) Low power tx Off On Back Select The message Low power tx activated (or deactivated) appears in the display. 112 Customizing radio settings Changing the volume of all audible indicators You can set the volume of all the audible indicators to either high or low. Audible tones include incoming call tones, warning tones and confirmation tones. To change the volume of your radio’s audible tones: Select Menu > Radio settings > Alert settings > Indicator level. Alert settings Indicator level Keypress tones Back Select (Depending on how your radio is programmed, you may be able to press a function key to change the level of indicators.) 2 Scroll to High (or Low) and press Select. Changing the volume of keypress tones Whenever you press the radio keys, the keypress tones give you an audible indication as to whether or not your action is allowed. A short, medium-pitched beep indicates that an action is allowed. A long, low-pitched beep indicates that the action is not allowed. To change the volume of your radio’s keypress tones: Select Menu > Radio settings > Alert settings > Keypress tones. Alert settings Keypress tones Quiet operation Back Select 2 Scroll to either Off, Low or High and press Select. Customizing radio settings 113 Changing to quiet operation When quiet operation is on, keypress tones and confirmation tones are turned off. Incoming call tones, signalling tones and warning tones all remain audible. To turn quiet operation on or off: Select Menu > Radio settings > Alert settings > Quiet operation. Alert settings Quiet operation Silent operation Back Select (Depending on how your radio is programmed, you may be able to press a function key to toggle monitor on and off.) 2 Scroll to On (or Off) and press Select. Changing to silent operation When silent operation is on, all the radio’s audible tones are turned off, and only channel traffic can be heard. To turn silent operation on or off: Select Menu > Radio settings > Alert settings > Silent operation. Alert settings Silent operation External alert Back Select 2 In the Silent Operation menu, scroll to either On or Off and press Select. While silent operation in on, the display. 114 Customizing radio settings icon appears in the Turning on backlighting Whenever a key is pressed or a call is received, the keypad and display light up automatically. Backlighting only remains on for a few seconds, unless there is further radio activity. When backlighting is turned on, it remains on until the setting is changed to Off, regardless of radio activity. To turn backlighting on or off: Select Menu > Radio settings > Display settings > Backlighting. Display settings Backlighting Contrast adjust Back Select (Depending on how your radio is programmed, you may be able to press a function key to toggle backlighting on and off.) 2 Scroll to either On or Off and press Select. Turning backlighting on momentarily You may be able to use a programmed function key to turn backlighting on momentarily. ■ Press the assigned function key to turn backlighting on. Backlighting remains on for a few seconds, and then turns off. Alternatively, the function key may be programmed so that: ■ a short key press turns backlighting on momentarily, and ■ a long key press turns backlighting on, and it remains on until there is a further long key press. Customizing radio settings 115 12 Charging and caring for batteries This section describes how to charge your Tait radio battery as well as care for it, to ensure safe operation, maximum performance and prolonged battery life. This section covers: ■ ■ ■ ■ ■ ■ About the chargers Before using the charger Charging the battery Maintaining battery life and performance Storing batteries Disposing of batteries 116 Charging and caring for batteries About the chargers Unless otherwise indicated, the charging advice and instructions in this chapter apply to all chargers. There are three types of charger available for your Tait radio battery: ■ Desktop charger: Small enough to fit on a desk, it charges one battery at a time. ■ Multicharger: Charges up to six batteries. It can be mounted on a desk, on a wall, or in an equipment rack. ■ Vehicle charger: Charges one battery at a time while installed in a vehicle. Multicharger safety information Warning This device must be connected to an earthed mains socket-outlet. Charging and caring for batteries 117 Before using the charger Handle the battery safely Warning Handle the battery safely. Failure to observe the following handling recommendations could result in personal injury and/or equipment damage. ■ Before using a Li-ion battery, please read the Li-ion Battery Safety Information (MPC-00006-xx) included with your battery, and follow the instructions it provides. Incorrect use of a Li-ion battery can cause explosion or fire. ■ Do not short-circuit the battery contacts, neither intentionally nor accidentally, e.g. by placing the battery with conductive materials such as keys or jewelry inside a pocket or container. Short-circuiting the battery contacts can heat up the conductive material. Attaching of labels Warning Do not obstruct the vent hole on the battery or the vent hole on the radio chassis label. If the vent on the battery is obstructed the battery may explode, causing personal injury and/ or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged. For detailed information about attaching labels safely, see “Attaching labels to the radio or battery” on page 25. 118 Charging and caring for batteries Charging temperatures Notice Do not expose a battery to very high or very low temperatures for extended periods of time. Doing so will shorten the usable life (‘service life’) of the battery. To achieve the best results when charging your battery: ■ Before you begin to charge your battery, make sure that the battery temperature is close to the room temperature in which the battery is to be charged. ■ If possible, charge the battery in temperatures between 50 °F and 77 °F (between 10 °C and 25 °C). This temperature range is the optimal charging range. 77 °F 25 °C 50°F 10 °C Charging only starts when the battery is between 32 °F to 104°F (0 °C to 40 °C). Temperature indications When the battery temperature is outside the normal charging range, the orange LED on the charger is lit. Charging will start or resume once the temperature is within normal limits, and no action is required by you. Leaving the battery on charge You can leave a battery/radio in the charger once charging is complete. Leaving a battery in the charger will not overcharge or damage it. You can remove a battery/radio from the charger at any time without harming the battery, the radio, or the charger. When you return the battery/radio to the charger, charging is automatically resumed. Vehicle charger only It is safe to switch off the ignition while there is still a battery in the charger. However, if the vehicle will not be used again for some time, check whether charging will Charging and caring for batteries 119 continue while the ignition is off, and consider what effect this might have on the vehicle battery. To check, place the battery in the charger, and switch off the vehicle ignition: ■ If no charger LED stays lit, the charger will resume charging only when the ignition is switched on again. Minimal charger standby power will be drawn from the vehicle battery until then. ■ If a charger LED stays lit, the charger will continue to charge the radio battery even while the ignition is off, and will continue to draw power from the vehicle battery. Once the battery is charged, the charger draws minimal current and has little effect on a healthy vehicle battery. Receiving and making calls while charging Applies to desktop charger and multicharger only. Notice For best charging performance, switch off the radio before placing it in the charger. You can receive or make a call while the radio is in the charger, but your radio performance may be degraded. If you do remove the radio from the charger to answer a call, the call will not be disrupted. Removing the radio from the charger to make or receive a call ends the charging process. Charging safely recommences when the radio is reinserted into the charger. If a radio was turned on while being charged, the battery indicator may not be accurate when the radio is initially removed from the charger. After a few seconds, the battery indicator is updated to display the amount of charge available in the battery. 120 Charging and caring for batteries Low battery warning Notice Do not allow a radio battery to fully discharge every time you use it, or you will shorten the service life of the battery. When the battery is low, your radio warns you in the following ways: ■ The battery icon on the radio display looks empty. ■ The status LED on the radio slowly flashes red. ■ A high-pitched beep sounds. You should recharge or replace the battery as soon as possible. When the battery is completely empty, the message Battery is flat appears on the display. The radio emits a long, low-pitched beep and then stops working. Turn off the radio immediately. Charging and caring for batteries 121 Charging the battery Fully charge a battery before using it for the first time. This will take up to 2.5 hours. The red LED stays lit while the battery charges. To charge the battery: Desktop charger: Connect the charger to the correct Tait power adaptor. Multicharger and vehicle charger: Power on the charger. Initially, all three LEDs are lit for two seconds. 2 Place just a battery in the charger, or a radio with a battery attached (desktop charger or multicharger only). There is no need to remove a belt clip, antenna, or any accessory that is attached to the accessory connector. The red LED lights up, and stays lit while the battery charges. For a battery that is almost completely discharged, allow two hours. When charging is complete, the green LED stays lit. 122 Charging and caring for batteries LED behavior If there is a battery in the charger when power is supplied to the charger, the LEDs behave as follows: LED Meaning briefly The charger has been connected to a power supply. The battery is charging. steady steady Charging complete. Remove the battery, or leave it in the charger. ■ The battery temperature is outside the normal charging range. Charging will start or resume once the temperature is within normal limits. No action is required. ■ There is a fault. Contact your local regional Tait office. steady all off There is a fault. Contact your local regional Tait office. If the charger does not behave as expected: ■ Make sure the radio or battery is seated properly in the charger. ■ Check that the charger is properly plugged in. ■ Check that the battery and charger contacts are clean. To clean, wipe the contacts with a dry lint-free cloth to remove any dirt, oil or grease. Charging and caring for batteries 123 Removing the battery from the charger ■ Desktop charger and multicharger: Lift the battery/ radio out of the charger. ■ Vehicle charger: Pull the release bar up, and then lift out the battery. You can remove a battery/radio from the charger at any time without harming the battery, the radio, or the charger. When you return the battery/radio to the charger, charging is automatically resumed. You can also leave a battery/radio in the charger once charging is complete. Maintaining battery life and performance With proper care and maintenance you will maintain the performance and life of the battery. It is recommended that you: ■ Use only Tait batteries and chargers. ■ Do not expose a battery to very high or very low temperatures for extended periods of time. Doing so will shorten the service life of the battery. Very high: above 140 °F (60 °C) Very low: less than –22 °F (–30 °C) ■ Charge the battery at a room temperature of between 50 °F and 77 °F (between 10 °C and 25 °C). This temperature range is the optimal charging range. ■ Store batteries properly when not in use. See “Storing batteries” on page 125. 124 Charging and caring for batteries Cleaning the contacts of the battery Notice Do not scratch or scrape the contacts of the battery. If necessary, wipe the contacts of the battery with a dry, lint-free cloth to remove any dirt, oil or grease. Storing batteries When not in use for a month or more, batteries should be stored correctly to prolong their life. ■ Remove the battery from the radio before storage. ■ Fully charge the battery if storing for less than one month. ■ Charge the battery to about 30% if storing for longer than one month. ■ Store the battery in a cool dry place. Using batteries after storage Batteries that have been stored for any length of time must be charged before being used. See “Charging the battery” on page 122. Disposing of batteries Run the battery flat before disposing of it. When disposing of the battery, be sure to do so in an environmentally sensitive manner. Please contact your radio provider for information on recycling programs in your area. See “Environmental responsibilities” on page 9 for more information. Charging and caring for batteries 125 13 Troubleshooting This section describes troubleshooting procedures, and basic maintenance. This section covers: ■ ■ ■ ■ ■ ■ ■ ■ 126 Troubleshooting About troubleshooting System error message When your radio won’t turn on Identifying the radio’s audible tones Checking the version of your radio General care Cleaning the contacts of the battery Cleaning the radio About troubleshooting If you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary. System error message If your radio displays a system error message, take a note of the number (X:XXXXXXXX), and consult your radio provider. System error X:XXXXXXXX When your radio won’t turn on If the LED on your radio does not glow red when the radio is turned on, it is probable that power is not reaching the radio. Check the following: ■ Is the battery firmly attached to the radio? ■ Is the battery sufficiently charged? ■ Is the battery charger working properly? If all appears to be in order, but your radio still fails to operate properly, contact your radio provider for further assistance. Troubleshooting 127 Identifying the radio’s audible tones The radio’s audible tones can help you identify a potential problem: Audible tone Meaning One short, high-pitched beep The radio has been made inoperable (‘stunned’ or ‘inhibited’) by your service provider. Two short beeps The radio has been made operable (‘revived’ or ‘uninhibited’) by your service provider. Two lowThe radio’s temperature is high. (The pitched beeps radio will continue to operate.) Two highThe radio’s temperature is in the very pitched beeps high range; all calls will now be at low power. If the radio’s temperature rises above this range, calls will be inhibited. Turn off the radio and allow it to cool down. Continuous low-pitched tone 128 Troubleshooting Radio system error: a system error has occurred and the radio may be inoperable. Contact your radio provider. Checking the version of your radio Your radio provider may ask you for the hardware and firmware version of your radio, for troubleshooting purposes. Using the Main menu Press Menu and select Radio info > Version info. 2 Scroll to the version information you want to view and press Select. Using the PTT key ■ Hold down the PTT key and turn on the radio. The firmware and hardware versions, and your radio’s frequency band is briefly displayed. General care Your radio requires no regular maintenance other than ensuring that the battery has sufficient charge and that no damage has occurred to the antenna or the battery. Notice To prevent permanent damage to the radio case, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays, or petroleum-based products. For general battery care, see “Maintaining battery life and performance” on page 124. Cleaning the contacts of the battery Notice Do not scratch or scrape the contacts of the battery. If necessary, wipe the contacts of the battery with a dry, lint-free cloth to remove any dirt, oil or grease. Cleaning the radio If you need to clean the radio case, use a cloth dampened with clean water. Troubleshooting 129 14 Glossary APCO The Association of Public Safety Communications Officials. The APCO Project 25 standards committee (http://www.apcointl.org/) defined a digital radio standard. The standard is often referred to as ‘APCO’ or ‘P25’. channel In a conventional system, a channel is a pair of frequencies used to transmit and receive radio signals. In a P25 trunking system, a channel is a group of radio users. control channel In a P25 trunking system, the control channel is used by the trunking site to let the radio units in the site’s coverage area know when they can transmit their call information. conventional operation In conventional operation, the radio is tuned to a programmed channel, and communicates with other radios either on that channel, or through a repeater system. failsoft 130 Glossary Failsoft operation offers P25 conventional operation if the radio cannot acquire a control channel on a trunking system for an extended period of time. The conventional channel may be a repeater channel or a direct channel. FCC Federal Communications Commission, an independent United States government agency that regulates interstate and international radio communications. LED Light Emitting Diode, a device that is able to emit light. mute A mute controls the circumstances under which a received signal is passed to the radio’s speaker. For example, when a signal is received by the radio, the mute may remain ‘closed’ if the signal is not strong enough, does not have valid signaling or is encrypted. P25 Project 25. The Association of Public Safety Communications Officials (APCO) established Project 25 (P25). This project was led by United States Federal, state, and local government representatives to develop standards for interoperable digital radios and systems to meet the needs of public safety users. See http://www.project25.org for further information. repeater A repeater is a relaying site, usually situated above a city or town. The repeater extends the range of radio communications by receiving and re-transmitting signals received from radios. Glossary 131 RF Radio Frequency, the part of the electromagnetic spectrum that is suitable for radio transmissions. The frequency of the RF signal is described in terms of the number of cycles per second or Hertz (Hz). RSSI Received Signal Strength Indicator, an icon or number that shows the strength of a received signal. traffic channel The traffic channel is the channel on a trunking system to which the parties participating in a call are directed to for the duration of the call. When the call ends, the traffic channel is returned to the pool of channels for use in a new call. trunking operation In trunking operation, the trunking system manages the communications channels used by the radio, and shares a number of channels among a large number of radio users. valid signal 132 Glossary A valid signal is a signal that the radio responds to by unmuting the receiver. A signal may be valid, for example, when it is stronger than a minimum level or has special signaling that matches the signaling programmed for the receiving radio. Index alert tones 36 see also audible tones alias 97 antenna safe distance from face 11 audible tones 35 meaning of 128 types of 36 background scan activating 60 changing group membership 78 battery extending shift life 112 indicator 34 using after storing 125 bypassing repeater 55 call alert page 88 caller, identifying 53 calls bypassing repeater 55 checking missed calls 48 identifying caller 53 making 50 permitted length of 48 priority call 94 receiving 53 to talkgroup (conventional) 52 two-tone 54 channel checking that clear (monitor) 56 home channel 57 removing from scan group 62 scanning 59 voting 57 channel selector control 47, 57 compliance information 10 control channel registration 65, 77 conventional operation individual calls 50 talkgroups 51 deleting nuisance channels from groups 62 demo key 109 digital alias 97 dispatcher operation radio uninhibit 91 status request 87, 89, 90, 91 display icons 33 distance, recommended safe from radio 11 distress beacons, frequency band reserved for 14 documentation, related 22 dynamic regrouping 77 emergency call ending 96 Index 133 types of 94 what happens during 95 emergency mode turning off 96 understanding 95 encryption change keyset 107 changing keys 106 demo key 109 over-the-air-rekeying 108 proper key detect 103 receiving an encrypted call 105 turning on and off 104 turning on and off using the 3-way selector 104 encryption key changing 106 preset 106 removing 107 error messages 127 exposure, to RF 10 failsoft mode 66, 76 firmware version, identifying 129 frequency band, reserved for distress beacons 14 function key settings 37 GPS location 97 green LED 35 group scanning groups 59 talkgroups 51 voting groups 57 134 Index hardware version, identifying 129 identifying caller 53 incoming call tone. See audible tones individual calls (conventional) 50 individual calls (trunking) 72 infrastructure failsoft 76 invalid keypress beep 36 in-zone scan activating 61 changing group membership 78 keep alive ending 96 key press long and short, explained 31 keypress invalid 36 tones. See audible tones. lone worker feature 100 long key press 31 low power transmissions turning on and off 112 Main menu accessing 38 exiting quickly 38 making calls 50 individual call 50 talkgroup call (conventional) 52 see also Calls man down feature 101 manual emergency about 97 making a call 97 manuals, related 22 menus accessing 38 quick access 39, 40 messages pre-programmed 84 sending 84 missed calls, checking 48 monitor 56 radio display icon for 34 turning on and off 56 nuisance delete scan groups 62 voting groups 58 OTAR 108 P25 trunking. See trunking operation. 65 paging a radio 88 phone calls (trunking) 74 power consumption reducing 112 power up radio 42 priority call, making 94 priority channels, scanning 59 quick access menus 39, 40 radio controls 31 not turning on 127 recommended safe distance when using 11 turning on and off 42 unlocking 42 version 129 radio check 89 radio display error messages 127 radio frequency (RF) energy causing electronic devices to malfunction 15 compliance with exposure standards 11 controlling exposure to 10 radio unit ID 53, 95 displaying when receive calls 53 radio-based failsoft 76 radio-monitor request 90 recent calls 48 red LED 35 related documentation 22 repeater talkaround 55 radio display icon for 33 turning on and off 55 revive 91 RF, exposure to 10 RFSS controller. See zone controller 66 Index 135 S safe distance, recommended from radio 11 safety information 10 scan groups changing group membership 78 editing 78 removing nuisance channel from 62 selecting 59 scanning a group of channels 59 priority channels 59 talkgroups (trunking) 70 scrolling indicator 34 short key press 31 signals, hearing faint and noisy 63 site controller 66 site trunking mode 66 speaker volume, adjusting 43 squelch mute 63 squelch override turning on and off 63 status indicators about 35 status LEDs 35 status query 87 status update requesting 87 status updates sending 86 stun 91 talkaround. See repeater talkaround. 136 Index talkgroup (conventional) making a call to 52 selecting 52 talkgroup (trunking) making a call to 69 priority 70 scanning 70 selecting 69 talking directly to other radios 55 talking party ID turning on and off 53 time-out timer 48 traffic channel 65 transmission time, limited 48 transmit timer 48 transmitting, at low power 112 troubleshooting 127 trunking operation about 65 control channel 65, 77 dynamic regrouping 77 failsoft mode 66, 76 individual calls 72 infrastructure failsoft 76 no service indicators 66 phone calls 74 radio-based failsoft 76 registration unsuccessful indicators 65 RFSS controller. See zone controller 66 site controller 66 site trunking mode 66 talkgroup call 67 traffic channel 65 zone controller 66 trunking system about 65 service lost 66 two-tone overriding 54 two-tone signaling receiving two tone calls 54 unlocking the radio 42 Valid 36 version information, of radio 129 volume, changing 43 voting 57 voting groups removing channels from 58 warning tones. See audible tones warnings, on radio display 127 wireless headset connecting 44 disconnecting 45 zone controller 66 zones about 46 selecting 46 Index 137 Directive 1999/5/CE Declaration of Conformity da Dansk fr Français Undertegnede Tait Limited erklærer herved, at følgende udstyr TPDB1A overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Se endvidere: http://eudocs.taitradio.com/ Par la présente, Tait Limited déclare que les appareils TPDB1A sont conformes aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Voir aussi: http://eudocs.taitradio.com/ de it Deutsch Hiermit erklärt Tait Limited die Übereinstimmung der Geräte TPDB1A mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/ 5/EG. Siehe auch: http://eudocs.taitradio.com/ el Ελληνικός Με την παρουσα Tait Limited δηλωνει οτι TPDB1A συμμορφωνεται προσ τισ ουσιωδεισ απαιτησεισ και τισ λοιπεσ σχετικεσ διαταξεισ τησ οδηγιασ 1999/5/ ΕΚ. βλέπε και: http://eudocs.taitradio.com/ en English Tait Limited declares that this TPDB1A complies with the essential requirements and other relevant provisions of Directive 1999/5/ EC. See also: http://eudocs.taitradio.com/ es Español Por medio de la presente Tait Limited declara que las radios TPDB1A cumplen con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Véase también: http:// eudocs.taitradio.com/ fi Italiano Con la presente Tait Limited dichiara che questo TPDB1A è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Vedi anche: http://eudocs.taitradio.com/ nl Nederlands Hierbij verklaart Tait Limited dat het toestel TPDB1A in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/ EG. Zie ook: http://eudocs.taitradio.com/ pt Português Tait Limited declara que este TPDB1A está conforme com os requisitos essenciais e outras provisões da Directiva 1999/5/CE. Veja também: http://eudocs.taitradio.com/ sv Svensk Härmed intygar Tait Limited att denna TPDB1A står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/ 5/EG. Se även: http://eudocs.taitradio.com/ Suomi Tait Limited vakuuttaa täten että TPDB1A tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Katso: http://eudocs.taitradio.com/ 138 Directive 1999/5/CE Declaration of Conformity Tait Software Licence Agreement This Software License Agreement ("Agreement") is between you (“Licensee”) and Tait Limited (“Tait"). By using any of the Software items embedded and pre-loaded in the related Tait Designated Product, included on CD, downloaded from the Tait website, or provided in any other form, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use any of the Software. If you install or use any of the Software, that will be deemed to be acceptance of the terms of this Agreement. For good and valuable consideration, the parties agree as follows: SECTION 1 DEFINITIONS “Confidential Information” means all or any information supplied to or received by Licensee from Tait, whether before or after installation or use and whether directly or indirectly pertaining to the Software and Documentation supplied by Tait, including without limitation all information relating to the Designated Products, hardware, software; copyright, design registrations, trademarks; operations, processes, and related business affairs of Tait; and including any other goods or property supplied by Tait to Licensee pursuant to the terms of this Agreement. “Designated Products” means products provided by Tait to Licensee with which or for which the Software and Documentation is licensed for use. “Documentation” means product and software documentation that specifies technical and performance features and capabilities; user, operation, and training manuals for the Software; and all physical or electronic media upon which such information is provided. “Executable Code” means Software in a form that can be run in a computer and typically refers to machine language, which is comprised of native instructions the computer carries out in hardware. Executable code may also refer to programs written in interpreted languages that require additional software to actually execute. “Intellectual Property Rights” and “Intellectual Property” mean the following or their substantial equivalents or counterparts, recognized by or through action before any governmental authority in any jurisdiction throughout the world and including, but not limited to all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation; including any adaptations, corrections, decompilations, disassemblies, emulations, enhancements fixes, modifications, translations and updates to or derivative works from, the Software or Documentation, whether made by Tait or another party, or any improvements that result from Tait processes or, provision of information services. “Licensee” means any individual or entity that has accepted the terms of this License. “Open Source Software” means software with freely obtainable source code and license for modification, or permission for free distribution. “Open Source Software License” means the terms or conditions under which the Open Source Software is licensed. “Person” means any individual, partnership, corporation, association, joint stock company, trust, joint venture, limited liability company, governmental authority, sole proprietorship, or other form of legal entity recognized by a governmental authority. “Security Vulnerability” means any flaw or weakness in system security procedures, design, implementation, or internal controls that if exercised Tait Software Licence Agreement 139 (accidentally triggered or intentionally exploited) could result in a security breach such that data is compromised, manipulated, or stolen, or a system is damaged. “Software” (i) means proprietary software in executable code format, and adaptations, translations, de-compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Tait; and (iii) may contain one or more items of software owned by a third-party supplier. The term "Software" does not include any third-party software provided under separate license or not licensable under the terms of this Agreement. “Source Code” means software expressed in human readable language necessary for understanding, maintaining, modifying, correcting, and enhancing any software referred to in this Agreement and includes all states of that software prior to its compilation into an executable programme. “Tait” means Tait Limited and includes its Affiliates. SECTION 2 SCOPE This Agreement contains the terms and conditions of the license Tait is providing to Licensee, and of Licensee’s use of the Software and Documentation. Tait and Licensee enter into this Agreement in connection with Tait delivery of certain proprietary Software and/or products containing embedded or pre-loaded proprietary Software. SECTION 3 GRANT OF LICENSE 3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Tait grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7), and nonexclusive license to use the Software in executable code form, and the Documentation, solely in connection with Licensee's use of the Designated Products for the useful life of the Designated 140 Tait Software Licence Agreement Products. This Agreement does not grant any rights to source code. 3.2. If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not in this Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of the any applicable Open Source Software Licenses, the terms and conditions of the Open Source Software Licenses will take precedence. For information about Open Source Components contained in Tait products and the related Open Source licenses, see: http://support.taitradio.com/go/ opensource SECTION 4 LIMITATIONS ON USE 4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by third parties on a "time sharing," "application service provider," "service bureau" basis, or for any other similar commercial rental or sharing arrangement. 4.2. Licensee will not, and will not directly or indirectly allow or enable any third party to: (i) reverse engineer, disassemble, extract components, decompile, reprogram, or otherwise reduce the Software or any portion thereof to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party; (iv) grant any sublicense or other rights in the Software or Documentation to any third party; (v) take any action that would cause the Software or Documentation to be placed in the public domain; (vi) remove, or in any way alter or obscure any copyright notice or other notice of Tait or third-party licensor’s proprietary rights; (vii) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by, any third party or on any machine except as expressly authorized by this Agreement; or (viii) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software by any means whatsoever other than what is permitted in this Agreement. Licensee may make one copy of the Software to be used solely for archival, back-up, or disaster recovery purposes; provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software. 4.3. Unless otherwise authorized by Tait in writing, Licensee will not, and will not enable or allow any third party to: (i) install a copy of the Software on more than one unit of a Designated Product; or (ii) copy or transfer Software installed on one unit of a Designated Product to any other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. 4.4. Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Tait, or a third party nominated by Tait, may inspect Licensee’s premises, books and records, upon reasonable prior notice to Licensee, during Licensee’s normal business hours and subject to Licensee's facility and security regulations. Tait is responsible for the payment of all expenses and costs of the inspection, provided that Licensee shall indemnify Tait for all costs (including audit costs and legal costs on a solicitor client basis) if Licensee has breached the terms of this Agreement. Any information obtained by Tait during the course of the inspection will be kept in strict confidence by Tait and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement. SECTION 5 OWNERSHIP AND TITLE Tait, its licensors, and its suppliers retain all of their Intellectual Property Rights in and to the Software and Documentation, in any form. No rights are granted to Licensee under this Agreement by implication, estoppel or otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All Intellectual Property developed, originated, or prepared by Tait in connection with providing the Software, Designated Products, Documentation, or related services, remains vested exclusively in Tait, and Licensee will not have any shared development or other Intellectual Property Rights. SECTION 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY 6.1. The commencement date and the term of the Software warranty will be a period of one (1) year from Tait shipment of the Software. If Licensee is not in breach of any obligations under this Agreement, Tait warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect has occurred will be determined solely by Tait. Tait does not warrant that Licensee’s use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee’s particular requirements. Tait makes no representations or warranties with respect to any third-party software included in the Software. Tait Software Licence Agreement 141 6.2 Tait sole obligation to Licensee, and Licensee’s exclusive remedy under this warranty, is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Tait cannot correct the defect within a reasonable time, then at Tait option, Tait will replace the defective Software with functionally equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund Licensee’s paid license fee. If Tait investigation of the perceived defect reveals that no such defect in fact exists, Tait may recover its costs in respect of such investigation from Licensee. 6.3. Tait disclaims any and all other warranties relating to the Software or Documentation other than the express warranties set forth in this Section 6. Warranties in Section 6 are in lieu of all other warranties whether express or implied, oral or written, and including without limitation any and all implied warranties of condition, title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether Tait knows, has reason to know, has been advised of, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Tait disclaims any warranty to any person other than Licensee with respect to the Software or Documentation. SECTION 7 TRANSFERS 7.1. Licensee will not transfer the Software or Documentation to any third party without specific prior written consent from Tait. Tait may withhold such consent or at its own discretion make the consent conditional upon the transferee paying applicable license fees and agreeing to be bound by this Agreement. 7.2. In the case of a value-added reseller or distributor of Tait Designated Products, the 142 Tait Software Licence Agreement consent referred to in Section 7.1 may be contained in a Tait Reseller or Tait Distributor Agreement. 7.3. If the Designated Products are Tait vehicle-mounted mobile products or handcarried portable radio products and Licensee transfers ownership of the Tait mobile or portable radio products to a third party, Licensee may assign its right to use the Software which is embedded in or furnished for use with the radio products and the related Documentation; provided that Licensee transfers all copies of the Software and Documentation to the transferee. 7.4. For the avoidance of any doubt, Section 7.3 excludes TaitNet Infrastructure, or the products listed at any time under network products at: http://www.taitradio.com. 7.5. If Licensee, as a contractor or subcontractor (integrator), is purchasing Tait Designated Products and licensing Software not for its own internal use but for end use only by a Customer, the Licensee may transfer such Software, but only if a) Licensee transfers all copies of such Software and the related Documentation to the transferee and b) Licensee has first obtained from its Customer (and, if Licensee is acting as a subcontractor, from the interim transferee(s) and from the ultimate end user sub license) an enforceable sublicense agreement that prohibits any other transfer and that contains restrictions substantially identical to the terms set forth in this Software License Agreement. Except as stated in the foregoing, Licensee and any transferee(s) authorised by this Section may not otherwise transfer or make available any Tait Software to any third party nor permit any party to do so. Licensee will, on request, make available evidence reasonably satisfactory to Tait demonstrating compliance with all the foregoing. SECTION 8 TERM AND TERMINATION 8.1. Licensee’s right to use the Software and Documentation will commence when the Designated Products are supplied by Tait to Licensee and will continue for the life of the Designated Products with which or for which the Software and Documentation are supplied, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Tait. 8.2. Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Tait that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Tait or destroyed by Licensee and are no longer in use by Licensee. 8.3. Licensee acknowledges that Tait made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Tait for which monetary damages would be inadequate. If Licensee breaches this Agreement, Tait may terminate this Agreement and be entitled to all available remedies at law or in equity including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation. Licensee shall pay all Tait costs (on an indemnity basis) for the enforcement of the terms of this Agreement. SECTION 9 CONFIDENTIALITY Licensee acknowledges that the Software and Documentation contain proprietary and Confidential Information valuable to Tait and are Tait trade secrets, and Licensee agrees to respect the confidentiality of the information contained in the Software and Documentation. SECTION 10 LIMITATION OF LIABILITY 10.1. In no circumstances shall Tait be under any liability to Licensee, or any other person whatsoever, whether in Tort (including negligence), Contract (except as expressly provided in this Agreement), Equity, under any Statute, or otherwise at law for any losses or damages whether general, special, exemplary, punitive, direct, indirect, or consequential arising out of or in connection with any use or inability of using the Software. 10.2. Licensee’s sole remedy against Tait will be limited to breach of contract and Tait sole and total liability for any such claim shall be limited at the option of Tait to the repair or replacement of the Software or the refund of the purchase price of the Software. SECTION 11 GENERAL 11.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software. 11.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software may be subject to the laws and regulations of the jurisdiction covering the supply of the Designated Products and will comply with all applicable laws and regulations, including export laws and regulations, of that country. 11.3. ASSIGNMENTS AND SUBCONTRACTING. Tait may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to, or consent of, Licensee. 11.4. GOVERNING LAW. This Agreement shall be subject to and construed in accordance with New Zealand law and disputes between the parties concerning the provisions hereof shall be determined by the New Zealand Courts of Law. Provided however Tait may at its election bring proceedings for breach of the terms hereof or for the enforcement of any judgment in relation to a breach of the terms hereof in any jurisdiction Tait considers fit for the purpose of ensuring compliance with the terms hereof or obtaining relief for breach of the terms hereof. 11.5. THIRD-PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Tait and Licensee. No third party Tait Software Licence Agreement 143 has the right to make any claim or assert any right under this Agreement, and no third party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third-party software included in the Software will be a direct and intended third-party beneficiary of this Agreement. 11.6. SURVIVAL. Sections 4, 5, 6.3, 7, 8, 9, 10, and 11 survive the termination of this Agreement. 11.7. ORDER OF PRECEDENCE. In the event of inconsistencies between this Agreement and any other Agreement between the parties, the parties agree that, with respect to the specific subject matter of this Agreement, this Agreement prevails. 11.8. SECURITY. Tait uses reasonable means in the design and writing of its own Software and the acquisition of third-party Software in order to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Tait will take the steps specified in Section 6 of this Agreement. 11.9. EXPORT. Licensee will not transfer, directly or indirectly, any Designated Product, Documentation or Software furnished hereunder or the direct product of such Documentation or Software to any country for which New Zealand or any other applicable country requires an export license or other governmental approval without first obtaining such license or approval. 11.10. SEVERABILITY. In the event that any part or parts of this Agreement shall be held illegal or null and void by any court or administrative body of competent jurisdiction, such determination shall not affect the remaining terms which shall remain in full force and effect as if such part or parts held to be illegal or void had not been included in this Agreement. Tait may replace the invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent and economic effect of this Agreement. 144 Tait Software Licence Agreement 11.11. CONSUMER GUARANTEES. Licensee acknowledges that the licenses supplied in terms of this agreement are supplied to Licensee in business, and that the guarantees and other provisions of prevailing consumer protection legislation shall not apply. 11.12. WHOLE AGREEMENT. Licensee acknowledges that it has read this Agreement, understands it and agrees to be bound by its terms and conditions. Licensee also agrees that, subject only to the express terms of any other agreement between Tait and Licensee to the contrary, this is the complete and exclusive statement of the Agreement between it and Tait in relation to the Software. This Agreement supersedes any proposal or prior agreement, oral or written, and any other communications between Licensee and Tait relating to the Software and the Designated Products.
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