Tantalus Systems N900 NC-90 NETWORK CONTROLLER User Manual NC 900 UserManual

Tantalus Systems Corp NC-90 NETWORK CONTROLLER NC 900 UserManual

Users Manual

USER GUIDE TUNet®NC-900September 01, 2010 KT-100036 Tantalus Systems Corp. 301– 3480 Gilmore Way Burnaby BC V5G 4Y1 Canada p 604.299.0458 | f 604.451.4111 www.tantalus.com NETWORK COLLECTOR
LEGAL NOTICES This Guide, and any associated software, is being provided to you only as a licensee pursuant to legal agreements with Tantalus Systems Corp. that govern your rights and all other aspects of the relationship, and prevail over the legal notices herein to the extent of any inconsistency. INFORMATION SUBJECT TO CHANGE The products and methods described in this Guide are the subject of continuous development and so the information contained herein may change without notice. REGULATORY AND SAFETY The products and methods described in this Guide are to be handled and/or performed only by properly trained personnel who understand and strictly follow the instructions of this Guide, including all the regulatory and safety rules. Failure to so follow may void your legal remedies and regulatory authorizations, amongst other legal effects. INTELLECTUAL PROPERTY Copyright Notice © 2010 Tantalus Systems Corp. All rights reserved. The copyright notice on this Guide does not indicate any actual or intended publication of any confidential information or trade secrets contained in or embodied by any associated software. No part of this Guide, or any associated software, may be reproduced, adapted, translated, stored, or transmitted in any form or by any means except with prior written permission of Tantalus Systems Corp. or as explicitly allowed by copyright laws applicable to your situation. This Guide contains proprietary information of Tantalus Systems Corp. that may be disclosed only to your permitted contractors and customers who need to know. Trademarks Tantalus, TUNet, Tantalus Utility Network, the stylized T logo, and the names of the products and services offered therewith, are trademarks of Tantalus Systems Corp. All other product and brand names referenced herein may be trademarks of their respective owners. Patents The information and technology described in this Guide, and any associated products, methods, or software, may be the subject of patents and pending applications of Tantalus Systems Corp. and/or its licensees. WARRANTY LIMITATION OF LIABILITY. THE INFORMATION IN THIS GUIDE IS PROVIDED "AS IS" WITH NO WARRANTY WHATSOEVER AND TANTALUS SYSTEMS CORP. SPECIFICALLY DISCLAIMS ANY WARRANTIES, CONDITIONS, OR REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN) WITH RESPECT TO THE GUIDE OR ANY PART THEREOF, INCLUDING ANY OR ALL WARRANTIES, CONDITIONS OR REPRESENTATIONS OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT FITNESS FOR A PARTICULAR PURPOSE (WHETHER OR NOT TANTALUS SYSTEMS CORP. KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE OF ANY SUCH PURPOSE), WHETHER ALLEGED TO ARISE BY LAW, EQUITY, STATUTE OR GOVERNMENTAL POLICY, BY REASON OF CUSTOM OR USAGE IN THE TRADE, OR BY COURSE OF DEALING. IN NO EVENT WILL TANTALUS SYSTEMS CORP. BE LIABLE FOR ANY DAMAGES OR COSTS WHATSOEVER OR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL AND CONSEQUENTIAL DAMAGES, OR ANY LOST PROFITS OR LOST SAVINGS, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. THE AGGREGATE LIABILITY OF TANTALUS SYSTEMS CORP. AND ITS REPRESENTATIVES (INCLUDING ITS EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, LICENSORS, DISTRIBUTORS AND SUPPLIERS) IN CONNECTION WITH THIS GUIDE (WHETHER IN TORT, CONTRACT OR OTHERWISE) IS LIMITED ACCORDING TO THE GOVERNING LEGAL AGREEMENTS. THESE LIMITATIONS SHALL APPLY WHETHER OR NOT THERE IS A FUNDAMENTAL BREACH OF CONTRACT. SOME JURISDICTIONS CURTAIL OR PROHIBIT LIMITATIONS OF LIABILITIES, AND THEREFORE THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR SITUATION. EXPORT CONTROL Export of this Guide and its information may be controlled by the laws of the United States of America, Canada and the laws that govern you. Export in contravention of such laws is strictly prohibited.
REGULATORY NOTICES FCC PART 15 NOTICE, USA The devices described herein comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. The device may not cause harmful interference. 2. The device must accept any interference received, including interference that may cause undesired operation. The device is specifically designed to be used under Section 15.247 of the FCC Rules and Regulations. Any unauthorized modification or changes to this device without the express approval of Tantalus Systems Corp. may void the user’s authority to operate this device. Furthermore, this device is intended to be used only when installed in accordance with the instructions outlined in the installation manual. Failure to comply with these instructions may also void the user’s authority to operate this device.
TABLE OF CONTENTS 1 :: Product Description.............................................................................................................................. 1 1.1 Product Specification: NC-900 Network Collector ..................................................................... 1 2 :: Configuring and Installing the NC-900 ................................................................................................ 2 2.1 Programming Instructions for the Meter Shop (NC-900) ........................................................... 3 2.2 Registering the NC-900 on the Network .................................................................................... 4 3 :: DT-400 Programming Software Guide................................................................................................. 5 3.1 Programming Quick Start .......................................................................................................... 6 3.2 TUNet User Account.................................................................................................................. 7 3.2.1 Configuring a Dynamic Network Addressing Scheme................................................... 8 3.2.2 Configuring a Static Network Addressing Scheme...................................................... 10 3.2.3 Configuring Options .................................................................................................... 12 3.2.4 Working with Log Files................................................................................................ 13 3.3 System Administration Account ............................................................................................... 15 3.3.1 Configuring the DT-400 for TUNet programming ........................................................ 15 3.3.2 Configuring the DT-400 for remote login using DHCP Addressing ............................. 15 3.3.3 Configuring the DT-400 for remote login using Static Addressing............................... 15 3.3.4 Setting the DT-400 Date/Time .................................................................................... 16 3.3.5 Setting the Unit ID....................................................................................................... 16 3.3.6 Shutdown .................................................................................................................... 16 3.4 Reprogramming Devices with Static Addresses ...................................................................... 17 3.5 Programming Error Codes....................................................................................................... 19 4 :: Contact nformation............................................................................................................................. 20
TUNet NC-900 Network Collector Install Guide page 1 Doc No. KT-100036 1 :: Product Description The TUNet NC-900 Network Controller is as an array of TUNet devices that provides increased connectivity distances, thus permitting increased network coverage. It is designed for utilities that want to drive more value from an existing Ethernet system by using Ethernet as the backbone for TUNet data transport. The NC-900 Network Controller consists of two components: the internal control unit, and the antenna mast.. The internal control unit contains the individual radios and all digital components necessary to gather meter readings, power quality data, and outage reports from multiple endpoints and relays information to the operations center over an Ethernet data network. The antenna mast has 1 dedicated receive and transmit antennas connected to it and is intended to be mounted 200ft in the air in the direction of its intended coverage area. An NC-900 can also send commands to individual or groups of LAN devices using the standard TUNet procedures. 1.1 Product Specification: NC-900 Network Collector Switching Capacity 10/100 Ethernet Switch, RJ45 Operating Temperature -22 to 130°F (-30 to +50°C) Operating Humidity 5% to 95% non-condensing Outdoor Rating Outdoor Antennas - NEMA 3R certified rain-proof
Page 2 Tantalus Systems Corp. Released: 2010/1/31 2 :: Configuring and Installing the NC-900 Before the NC-900 is ready for installation in the field, it must be configured to operate on the Utility’s network. Contact the System Administrator for the correct settings.
TUNet NC-900 Network Collector Install Guide page 3 Doc No. KT-100036 2.1 Programming Instructions for the Meter Shop (NC-900) Ensure that you have a DT-400 Programming Station . 1. Remove the NC-900 from the box. Plug the Ethernet cable into RJ-45 port. 2. Ensure that the DT-400 Programmer is powered and connected to the NC-900 using a crimped-style Ethernet cable. 3. Power up the NC-900. 4. Start the programming software on the DT-400 and follow the prompts. Refer to Section 3 :: DT-400 Programming Software Guide on page 5 for more information. When the process is finished, the DT-400 programmer will provide notification on whether the programming was successful.
Page 4 Tantalus Systems Corp. Released: 2010/1/31 2.2 Registering the NC-900 on the Network Each NC-900 Network Collector must be registered on the Tantalus Network Server as part of the activation process. This must be done by individually configuring the 4 NC-90 modules situated in the NC-900 Network Controller. Each NC-90 module in the NC-900 has a unique identifier called the Network ID located on an outside label. No two devices produced by Tantalus have the same Network ID. To successfully activate an NC-900 on a server, you must record or scan the 10-digit TUNet Network ID located on the label on the back of the NC-900 and enter it into the Network Server. Refer to Working with WAN Portals in the TUNet User Guide: Network Administrator for details on where to enter this information.
TUNet NC-900 Network Collector Install Guide page 5 Doc No. KT-100036 3 :: DT-400 Programming Software Guide Configuring an NC-900 Network Collector using the programmer is similar to configuring any home network router. You must choose a dynamic or static network addressing scheme, and then enter the address of the NS-2000 Network Server. The DT-400 runs in two modes: • The “TUNet User” account which is used to program the NC-90 devices. This account can also view or download programming log files over USB. • The “System Administrator” account which is used to change the network settings of the DT-400. This account also is used to set up the date and time zone for the programmer. An online help file is available on the DT-400 which will provide more detailed explanations. If you do not know the network address, or if you are unclear about which addressing scheme to choose for the NC-90, speak to your Network Administrator. Note: Please contact Tantalus Technical Support for passwords to the two accounts.
Page 6 Tantalus Systems Corp. Released: 2010/1/31 3.1 Programming Quick Start Note: Ensure that the date, time, and time zone have been set under the sysadmin account before first use of the DT-400. Refer to section 3.3.4 for details. EQUIPMENT REQUIRED • DT-400 laptop • Ethernet Cable NETWORK SETTINGS PROVIDED BY SYSTEM ADMINISTRATOR Dynamic IP Scheme Static IP Scheme Time Zone Offset ________________ IPNM Server Address ________________ IPNM Port Number __________________ Time Zone Offset ________________ IPNM Server Address _______________ IPNM Port Number _________________ IP address for Device _______________ Netmask _________________________ Gateway _________________________ DNS ____________________________ *** Note the IPNM (IP Network Manager) server address is typically at the same address as the Tantalus Network Server. PROGRAMMING QUICK START PROCEDURE 1. Start the laptop and log in as “tunet”. 2. Plug the network cable into NC-90 port and the other end to the laptop. 3. Apply power to the NC-900 Network Controller. 4. Wait approximately 90 seconds until the solid orange status light on the NC-90 changes to either solid red (factory default / never programmed), flashing orange (previously programmed) or flashing red (previously programmed but no network connection found). 5. Proceed to configure the TUNet NC-90 as explained in the following sections. Note: The TUNet NC-90 reboots every 5 minutes if it is not communicating with a Tantalus Network Server. This is indicated by the status light changing to flashing red 6 minutes after initial power up. This may result in an unsuccessful programming attempt. It is recommended to remove power for 20 seconds and reapply. The device will then go through the normal startup cycle.
TUNet NC-900 Network Collector Install Guide page 7 Doc No. KT-100036 3.2 TUNet User Account Before you can use the DT-400 programmer to program the NC-90, you must choose between a dynamic or static network addressing scheme. Tantalus recommends dynamic addressing in all cases, unless there is a specific technical reason that static addressing must be used instead. If you are unclear about which addressing scheme to choose, speak to your Network Administrator. LAUNCHING DEVICE CONFIGURATION 1. Log in to the DT-400 laptop. The DT-400 Device Configuration Tool will start automatically and you will see a menu of the available options. 2. Select one of the available options: Tantalus DT-400 Device Configuration Tool (version 200.0004). Select one of the following options 1) Configure for Static Network Address 2) Configure for DHCP 3) Options (DeviceIP=24.25.26.28) 4) Copy log file to USB memory stick 5) View log file 6) Help 7) Quit [2]>_
Page 8 Tantalus Systems Corp. Released: 2010/1/31 3.2.1 Configuring a Dynamic Network Addressing Scheme Dynamic network addressing is the simplest network addressing scheme to setup and to maintain. TO CONFIGURE A DYNAMIC NETWORK ADDRESSING SCHEME Note: Make sure that the cable from the DT-400 is plugged into the NC-90 and is powered up. The NC-90 is ready for configuration when the status light on the NC-90 is either solid red, flashing orange, or flashing red. 1. To configure for DHCP, choose 2. 2. At each prompt, enter the network settings provided by your Network Administrator or press <enter> to accept the last entered values shown in brackets (green). Tantalus DT-400 Device Configuration Tool (version 200.0004). Select one of the following options 1) Configure for Static Network Address 2) Configure for DHCP 3) Options (DeviceIP=24.25.26.28) 4) Copy log file to USB memory stick 5) View log file 6) Help 7) Quit [2]>2 TZ offset(5)> IPNM Address (10.1.1.75)> IPNM Port(12345)> _ TZ Offset: Timezone offset is the number of hours to be added to the local STANDARD time to obtain Universal Time (UTC). Time Zone Hours to Input Pacific (PST) 8 Mountain (MST) 7 Central (CST) 6 Eastern (EST) 5 Atlantic (AST) 4
TUNet NC-900 Network Collector Install Guide page 9 Doc No. KT-100036 IPNM Address: This is the IP address of the Tantalus IPNM Server (usually the same as the Tantalus Network Server). Example: 66.119.167.133 IPMN Port: This is the port number of the Tantalus IPNM Server that the NC-90 uses for communication. At the last prompt, you will see a list of the configuration information that is about to be sent to the NC-90. Some values are supplied by the program. 3. Press <enter> to send the configuration to the NC-90. OR, type “n” to cancel. [2]>2 TZ offset(5)> IPNM Address (10.1.1.75)> IPNM Port(12345)> The configuration file you are about to send: TZvar = TUN+5 IPNMAddr = 10.1.1.75 IPNMPort = 12345 Interface = eth0 InterfaceType = inet NetworkAddressing = dhcp Configure device? ( [ y ] n ):_
Page 10 Tantalus Systems Corp. Released: 2010/1/31 3.2.2 Configuring a Static Network Addressing Scheme Static configuration requires additional variables and is much more difficult to change. In addition, an error in setting up a static addressing scheme may cause serious technical complications within your network. Warning An incorrect net mask setting may render the NC-90 unable to communicate with the Network Server or the DT-400. Warning Each NC-90 must have a unique network address. If multiple NC-90’s have the same network address, this will cause communications problems on the NS-2000 Network Server. TO CONFIGURE A STATIC NETWORK ADDRESSING SCHEME Note: Make sure that the cable from the DT-400 is plugged into the NC-90 and is powered up. The NC-90 is ready for configuration when the status light on the NC-90 is either solid red, flashing orange, or flashing red. 1. To configure for a static network address, choose 1. 2. At each prompt, enter the network settings provided by your Network Administrator or press <enter> to accept the last entered values shown in brackets (green). [2]>1 TZ offset(5)> IPNM Address >10.1.1.75 IPNM Port>12345 Device IP Address >10.1.50.32 Net Mask >255.255.0.0 Gateway >10.1.1.20 DNS 1 >10.1.1.25 DNS 2 > The configuration file you are about to send: TZvar = TUN+5 IPNMAddr = 10.1.1.75 IPNMPort = 12345 Interface = eth0 InterfaceType = inet NetworkAddressing = static IpcIP = 10.1.50.32 IpcMask = 255.255.0.0 IpcNetwork = 10.1.0.0 IpcGateway = 10.1.1.20 IpcDNS1 = 10.1.1.25 Configure device? ( [ y ] n ):_
TUNet NC-900 Network Collector Install Guide page 11 Doc No. KT-100036 TZ Offset: Timezone offset is the number of hours to be added to the local STANDARD time to obtain Universal Time (UTC). Time Zone Hours to Input Pacific (PST) 8 Mountain (MST) 7 Central (CST) 6 Eastern (EST) 5 Atlantic (AST) 4 IPNM Address: This is the IP address of the Tantalus IPNM Server (usually the same as the Tantalus Network Server). Example: 66.119.167.133 IPMN Port: This is the port number of the Tantalus IPNM Server that the NC-90 uses for communication. IP: This is the unique IP address to be assigned to the NC-90 to be programmed. Net Mask: This is the network mask on the network where the NC-90 is to be installed. Gateway: This is the gateway IP address on the network. DNS 1: This is the 1st DNS IP address. At least one DNS address must specified. DNS 2: This is the 2nd DNS IP address (optional). DNS 3: This is the 3rd DNS IP address (optional). At the last prompt, you will see a list of the configuration information that is about to be sent to the NC-90. Some values are supplied by the program. 3. Press <enter> to send the configuration to the NC-90. OR, type “n” to cancel.
Page 12 Tantalus Systems Corp. Released: 2010/1/31 3.2.3 Configuring Options The DT-400 Programmer laptop is designed to be directly connected to the NC-90 without requiring a switch or router. The laptop has a DHCP server that distributes a specific IP address to any NC-90 that requests one. You can use the Device IP option to control which IP address the laptop assigns to the NC-90 for purposes of programming. Most of the time you will just use the default address. But under certain circumstances, you may want to update the IP address from the default setting. For example, you might do this if a statically addressed NC-90 requires reprogramming. CONFIGURING A SPECIFIC IP ADDRESS 1. To configure a specific IP address, choose 3. 2. Enter the IP address that the program will attempt to communicate to or press enter to accept the default in brackets. 3. Press <enter> to save the settings to the programmer. Tantalus DT-400 Device Configuration Tool (version 200.0004). Select one of the following options 1) Configure for Static Network Address 2) Configure for DHCP 3) Options (DeviceIP=24.25.26.28) 4) Copy log file to USB memory stick 5) View log file 6) Help 7) Quit [2]>3 Device IP Address (24.25.26.28)>_
TUNet NC-900 Network Collector Install Guide page 13 Doc No. KT-100036 3.2.4 Working with Log Files The DT-400 stores a history of all successful programming sessions. This file is store in .cvs format for easy importation into third party spreadsheet programs. The file can be viewed on the DT-400 or may be copied to a USB storage device. The name of the DT-400 (see 3.3.5 Setting the Unit ID) is appended to the beginning of the export file in the following format“<Unit ID>_client.csv”. The figure below shows a typical output of the log file. The first line in the log file contains the field names. timestamp,device-network-id,device-mac-addr,hw-release,fw-release,product-id,timezone-offset,ns-ip,ns-port,interface,inet,addressing-type,device-ip,network-mask,network, gateway,dns1,dns2,dns1 2010-01-20 10:35:19,000648D22F,00:25:5A:06:48:D2,307,300,32,TUN+5,10.1.1.105, 12345,eth0,inet,dhcp,,,,,,, 2010-01-20 10:35:24,000648D22F,00:25:5A:06:48:D2,307,300,32,TUN+5,10.1.1.105, 12345,eth0,inet,dhcp,,,,,,, 2010-01-20 10:35:29,000648D22F,00:25:5A:06:48:D2,307,300,32,TUN+5,10.1.1.105, 12345,eth0,inet,dhcp,,,,,,, 2010-01-20 10:36:11,000648D22F,00:25:5A:06:48:D2,307,300,32,TUN+5,10.1.1.105, 12345,eth0,inet,static,10.1.3.250,255.255.252.0,10.1.0.0,10.1.1.1,10.1.1.1,10.1.1.2,10.1.1.3 2010-01-20 10:36:18,000648D22F,00:25:5A:06:48:D2,307,300,32,TUN+5,10.1.1.105, 12345,eth0,inet,dhcp,,,,,,, The information is stored in the following format: Example Field Name Description 2010-01-20 10:36:11 timestamp time stamp when device was programmed 000648D22F device-network-id network id for the device 00:25:5A:06:48:D2 device-mac-addr Mac address 307 hw-release Hardware revision number 300 fw-release Overall firmware revision number 32 product-id Type of tunet device TUN+5 timezone-offset timezone offset 10.1.1.105 ns-ip IP address of the NS server 12345 ns-port port number of the NS server eth0 interface always eth0 for NC-90 (ignore) inet inet always inet (ignore) static addressing-type static or dhcp 10.1.3.250 device-ip for static device IP address 255.255.252.0 network-mask for static device network mask 10.1.0.0 network, for static network portion of IP address 10.1.1.1 gateway, for static network gateway IP
Page 14 Tantalus Systems Corp. Released: 2010/1/31 10.1.1.1 dns1, for network DNS server 1 10.1.1.2 dns2, for network DNS server 2 (Optional) 10.1.1.3 dns3 for network DNS server 3 (Optional) When viewing log files on the DT-400, the following commands are available: Key Function Arrow keys Scroll up / down 1 line Scroll left / right f Scroll forward one screen b Scross backward one screen /pattern Searches the log file for the pattern you are looking for (case sensitive). The curser will immediately go to the first instance and highlight any additional matches. Example: /2010-01-20 or /000648D22F Pressing ‘n’ will go to the next instance. Pressing ‘N’ will go to the previous instance. h Additional Commands q Exits the viewer
TUNet NC-900 Network Collector Install Guide page 15 Doc No. KT-100036 3.3 System Administration Account The System Administration account allows initial configuration of the DT-400 and provides pre-set network configurations that allow Tantalus Technical Support to provide remote servicing. Tantalus DT-400 System Administration (version 200.0004). Select one of the following options: 1) Configure DT-400 for TUNet programming 2) Configure for remote login using DHCP Addressing 3) Configure for remote login using Static Addressing 4) Set DT-400 date/time 5) Unit ID 6) Help 7) Shutdown 8) Quit [1]>_ 3.3.1 Configuring the DT-400 for TUNet programming This is the default state of the DT-400 when first powered up. In this configuration, the DT-400 runs an internal DHCP server to enable direct communications with a NC-90. Note: the DT-400 will not be able to communicate to an NC-90 that has a static address assigned to it. Refer to section 3.4 on how to configure the DT-400 for this scenario. Once you have configured this setting, the settings will be automatically saved and you will be logged out of the account. You must log in again to the System Admin account if you want to make further changes. 3.3.2 Configuring the DT-400 for remote login using DHCP Addressing Select this option if Tantalus personnel must remotely access the DT-400 when computers on your network are required to use DHCP. Make sure the DT-400 is connected to your corporate network so that it can get an IP address. After a successful IP lease is obtained, the program will display the assigned IP address. Please report this address to Tantalus. Once you have configured this setting, the settings will be automatically saved and you will be logged out of the account. You must log in again to the System Admin account if you want to make further changes. 3.3.3 Configuring the DT-400 for remote login using Static Addressing Select this option if Tantalus personnel must remotely access the DT-400 when computers on your network are required to use static IP assignment. You will be asked a series of questions (sample answer shown after '>' character): a) IP address for this unit: >10.1.3.80 b) Net Mask: >255.255.252.0 c) Gateway: >10.1.1.1 d) DNS: > 10.1.1.1
Page 16 Tantalus Systems Corp. Released: 2010/1/31 After a short delay, the program will echo the assigned IP address to the operator. In special circumstances, this option may also be used to change the network setting of the NC-90 if it was mistakenly configured for a Static Network Address and the wrong IP was programmed, or if you must configure it back for DHCP Addressing. Once you have configured this setting, the settings will be automatically saved and you will be logged out of the account. You must log in again to the System Admin account if you want to make further changes. 3.3.4 Setting the DT-400 Date/Time A new DT-400 programmer will require the date, time and time zone changed. This will ensure that the programming logs record the correct time. Follow the prompts on the DT-400 screen to update. 3.3.5 Setting the Unit ID If there is more than one programmer available, it may be beneficial to change the ID of the device. This can be helpful when reconciling the log files. The default unit ID is set to tunet02. The DT-400 will add this tag to any log files exported to the usb stick. 3.3.6 Shutdown Select this option to shutdown the programmer. This is the same as pressing the power button. It is not recommended to remove the battery while the programmer is operating.
TUNet NC-900 Network Collector Install Guide page 17 Doc No. KT-100036 3.4 Reprogramming Devices with Static Addresses In the event that a statically assigned TUNet device requires reconfiguration of its network parameters, the DT-400 must be reconfigured to match the same network parameters that were originally assigned to the device. The DT-400 must then be configured in the options to point to the IP address of the device that requires reprogramming. 1. Note the Network ID printed on the NC-90. Use this number to look up the network parameters previously assigned to the device in the DT-400 programming logs (refer to section 3.2.4 on working with log files). Example log file: 2009-05-06 16:23:30, 1234567890, 00:25:5A:34:56:87,307,300,32,TUN+5,10.0.0.99, 12345,eth0,inet,static,10.0.0.10, 255,255,255,0,10.0.0.0,10.0.0.1, 10.0.0.1,, Write down the following: IP ADDRESS (device-IP), NETMASK (network-mask) IP Address: 10.0.0.10 Netmask: 255.255.255.0 2. Log out then log back in as “sysadmin”. 3. Select option 3: “Configure for remote login using Static Addressing”. The DT-400 now requires an IP address in the same subnet as the NC-90. Take the current IP Address of the NC-90 and replace the last number with 254. If the last number is already 254 then use 253. The IP address to be assigned to the DT-400 in this example is 10.0.0.254. 4. The DT-400 now requires to be assigned the same Net Mask as was assigned to the NC-90. Enter this in now. Netmask: 255.255.255.0 5. Use the following values for the Gateway and DNS: Gateway: 1.1.1.1 DNS: 1.1.1.1 6. Logout and log back in as “tunet”. Network ID Device IP Address Net Mask
Page 18 Tantalus Systems Corp. Released: 2010/1/31 7. Select Options and select Configure DeviceIP. Set this to the IP ADDRESS of the NC-90 to be reprogrammed (In this case it is 10.0.0.10). 8. Connect a network cable from the NC-90 to the DT-400 and insert it into a meter collar. 9. Apply power to the NC-90. Wait for the lights to change to flashing orange or flashing red indicating that it is ready to be reprogrammed. The device is now ready to communicate with the DT-400. 10. Follow the standard programming instructions as described in Section 3.1. Note: After a statically configured device has been reprogrammed to use dynamic addressing, the DT-400 must be changed back to Option 1 under the “sysadmin” account to resume reprogramming of new NC-90’s. Alternatively, the DT-400 may be turned off then restarted to get back into the default dynamic programming mode.
TUNet NC-900 Network Collector Install Guide page 19 Doc No. KT-100036 3.5 Programming Error Codes When attempting to send the configuration to the NC-90, error codes may appear under certain conditions. 110 – No communication with the TUNet device. Check the following: 1. Check correct device IP. The default is 24.25.26.28 for dynamic address programming. 2. Check network cable connections between the DT-400 and the TUNet device. 3. Check DT-400 is in the correct network configuration. For dynamic address configuration, choose option 1 in the sysadmin account. For reprogramming a device that has already been pre-configured with a static address, the DT-400 will have to be configured to match the network setting of the device. See section Reprogramming Devices with Static Addresses. 4. Check that the TUNet device is powered by seeing if the status LED is on. 5. The NC-90 device may have timed out and is restarting. This will occur 6 minutes after power is first applied. It is recommended to disconnect power to the stick for 20 seconds and reapply. 255 – TUNet Device has started but is not ready. The NC-90 has not completed its boot up cycle. Try again in 10 seconds.
Page 20 Tantalus Systems Corp. Released: 2010/1/31 4 :: Contact nformation TANTALUS SYSTEMS CORP. Tantalus Systems Corp. 301 – 3480 Gilmore Way Burnaby, BC Canada V5G 4Y1 T/ 604.299.0458 F/ 604.451.4111 TECHNICAL SUPPORT TantalusTechsupport@tantalus.com GENERAL ENQUIRIES Info@tantalus.com

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