Technology Solutions 1134 1134 LF RFID READER User Manual 1134 LF Reader User Guide

Technology Solutions (UK) Ltd 1134 LF RFID READER 1134 LF Reader User Guide

manual

             1134 LF Reader User GuideTechnology Solutions UK Ltd Suite C, Loughborough Technology Centre, Epinal Way, Loughborough, Leicestershire, LE11 3GE, United Kingdom.  Tel:  +44 (0) 1509 238248 Fax:  +44 (0) 1509 220020  Email: enquiries@tsl.uk.com
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 2 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  © 2011 TSL. All rights reserved. No part of  this publication  may be reproduced  or used  in any form,  or  by any electrical or mechanical  means,  without  permission in  writing  from  Technology Solutions (UK) Ltd. This includes  electronic  or  mechanical  means,  such  as  photocopying,  recording,  or  information storage and retrieval systems. The material in this manual is subject to change without notice. Technology Solutions (UK) Ltd (TSL) reserves the right to make changes to any product to improve reliability, function, or design. TSL does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein. No license is granted, either expressly or by implication, estoppel, or otherwise under any  patent  right  or  patent,  covering  or  relating  to  any  combination,  system,  apparatus, machine,  material,  method,  or  process  in  which  TSL  products  might  be  used.  An  implied license exists only for equipment, circuits, and subsystems contained in TSL products. TSL and the TSL logo are registered trademarks of TSL. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. All software is provided strictly on an “as is” basis. All software, including firmware, furnished to  the  user  is  on  a  licensed  basis.  TSL  grants  to  the  user  a  non-transferable  and  non-exclusive  license  to  use  each  software  or  firmware  program  delivered  hereunder  (licensed program).  Except  as  noted  below,  such  license  may  not  be  assigned,  sublicensed,  or otherwise  transferred  by  the  user  without  prior  written  consent  of  TSL.  No  right  to  copy  a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from TSL. The user agrees to maintain TSL’s copyright notice on the licensed programs delivered hereunder, and to include the same on any  authorized  copies  it  makes,  in  whole  or  in  part.  The  user  agrees  not  to  decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof. TSL  reserves  the  right  to  make  changes  to  any  software  or  product  to  improve  reliability, function, or design. TSL does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein. Symbol is a registered trademark of Motorola Technologies, Inc.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 3 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  Contents 1 Introduction ......................................................................................................................... 4 2 Parts of the 1134 LF Reader .............................................................................................. 4 3 Attaching to an MC55/65 .................................................................................................... 5 4 Detaching from an MC55/65 .............................................................................................. 6 6 Charge and ActiveSync Connection .................................................................................. 7 7 Reading Transponders ....................................................................................................... 8 8 Status LED ......................................................................................................................... 9 9 Software ........................................................................................................................... 10 9.1 Driver installation ....................................................................................................... 10 9.2 Reader Demonstration .............................................................................................. 10 9.3 SmartWedge RFID application .................................................................................. 11 9.4 LF RFID Configuration .............................................................................................. 11 9.5 Software support for the 1134 LF RFID reader ......................................................... 11 9.5.1 Low level command set ..................................................................................... 11 9.5.2 API ..................................................................................................................... 11 9.6 Power management with the 1134 LF RFID reader ................................................. 11 10 Troubleshooting and Maintenance ............................................................................... 12 10.1 Maintenance .......................................................................................................... 12 10.2 Troubleshooting ..................................................................................................... 12 11 Regulatory information .................................................................................................. 14 11.1 Information to the user - FCC ................................................................................ 14 11.2 Information to the user – Industry Canada ............................................................ 14 12 Technical specifications ................................................................................................ 15 12.1 Summary of specifications..................................................................................... 15 13 Health and Safety Recommendations .......................................................................... 17 14 Waste Electrical and Electronic Equipment (WEEE) .................................................... 18 15 Warranty ....................................................................................................................... 18  History  Version Date Modifications 1.0 6th July 2011 Document Creation 1.1 25th  November 2011 Update to regulatory and specifications 1.2 6th  December 2011 Update to regulatory
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 4 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  1  Introduction Technology  Solutions’  1134  LF  Reader  provides  the  Motorola  MC55/65  with  LF  Radio Frequency Identification (RFID) functionality. The unit attaches as a snap on to the MC55/65. The mechanical design of the unit allows it to be quickly and easily removed. The 1134 LF Reader is powered from the host terminal. 2  Parts of the 1134 LF Reader  Figure 1: Parts of the 1134 LF Reader Fixing clip latch ActiveSync / Charge connector Status LED  MC55/65 mating connector Antenna located on back of unit.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 5 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  3  Attaching to an MC55/65    Figure 2: Attaching to an MC55/65 Fixing Clip 1. Align the slots on the side of the terminal with the  guides  on  the  fixing  clips  of  the  1134  LF Reader. 2. Slide  the  1134  LF  Reader  on  to  the terminal  ensuring  the  alignment  pillar aligns with the holes in the bottom of the terminal.  The  1134  will  click  as  it attaches.  Alignment pillar 3. Slide  the  fixing  clip  latch  up  to  lock  the 1134 LF Reader on to the terminal.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 6 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  4  Detaching from an MC55/65    Figure 3: Detaching from an MC55/65    1. Make  sure  the  fixing  clip  latches have been moved down. 2. Pull  the  1134  LF  Reader  off  the terminal.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 7 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd   6  Charge and ActiveSync Connection The  1134 LF  Reader  is  designed  to  fit  into  a  standard  MC55/65  desktop  charge  cradle or cradle cup. When docked into  a cradle power is  passed through the 1134 so that the host terminal can charge. When docked  and  an  external  USB  host  is  connected,  the  USB  connection  from  the  host terminal is disconnected from the RFID reader and passed straight through to the connector on  the  bottom  of  the  1134.  This  allows an  ActiveSync  connection  to  the  host  terminal but prevents  simultaneous  ActiveSync  and  RFID  operation.  Only  ActiveSync  connections (external host) are possible. There is no support of USB connection where the terminal is the host (for example USB memory sticks) through the 1134. If ActiveSync is required for software development and debug purposes it is recommended that  ActiveSync  over  Bluetooth  is  configured.  Instructions  for  doing  this  are  provided  in  a separate document ‘Bluetooth ActiveSync on Motorola Terminals’ included on the Explorer Kit and  Software  Development  Kit  CDs  and  can  also  be  downloaded  from http://www.tsl.uk.com/downloads.htm.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 8 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  7  Reading Transponders RFID  transponders  can  be  read  when  they  are  in  range  of  the  antenna.  The  antenna  is located under the back cover of the 1134 LF RFID reader. The range at which a transponder can  be  read  depends  on the  transponder  type  and size. Larger  transponders  can  be read further away from the antenna. In many cases it will be possible to read transponders in front and to the side of the 1134 LF RFID reader. For best performance the transponder must be orientated correctly with the antenna. For disk and card shaped transponders this means that the  transponder  should  be  parallel  to  the  back  cover.  For  rod  style  transponders  the transponder should have its long axis at right angles to the back cover. The photographs in Figure 4 show examples of optimum transponder orientation:      Figure 4: Antenna location and read direction    Antenna located behind this cover.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 9 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  8  Status LED  The status LED on the front of the 1134 LF Reader provides an indication of the operating status of the 1134 LF Reader. LED colour Status Green flash The  previous  command  was  successfully received and processed by the reader. OR. A transponder was read. Red flash The previous command was not successfully processed by the reader.  Note that custom configuration of the 1134 LF RFID reader may prevent it from operating as described above.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 10 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  9  Software 9.1  Driver installation The drivers required for the 1134 LF Reader may be deployed as part of the installation of a custom application. Otherwise they can be deployed by copying ‘RFID Reader Driver.CAB’ to the host terminal and running it. When prompted, choose ‘Device’ as the destination to install the drivers to. RFID Reader Driver.CAB is included on the Explorer Kit and Software Development Kit CDs and can also be downloaded from http://www.tsl.uk.com/downloads.htm. 9.2 Reader Demonstration Technology Solutions provide a demonstration application which can be used to explore the functionality of the 1134 LF Reader and test the read range for a particular transponder. This application  and  full  instructions  are  available  for  download  from  the  Technology  Solutions website at http://www.tsl.uk.com/downloads.htm.  An example screenshot of the Demonstration software is shown in Figure 5.  Figure 5 : Demonstration software
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 11 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  9.3  SmartWedge RFID application A  Wedge  application  has  been  developed  for  use  with  the  1134  and  other  Technology Solutions RFID readers. This activates the RFID reader whilst any of the yellow scan buttons are held down. Any transponder serial numbers that are read are sent out as though they had been typed on the keypad to whichever application has focus. Instructions for installing and using the Wedge application are provided separately from the Technology Solutions website at http://www.tsl.uk.com/downloads.htm . 9.4 LF RFID Configuration A Configuration application has been developed for use with the 1134 and other Technology Solutions  RFID  readers.  This  allows  common  operating  parameters  to  be  changed  and stored. Instructions for installing and using the Configuration Application are provided separately from the Technology Solutions website at http://www.tsl.uk.com/downloads.htm . 9.5  Software support for the 1134 LF RFID reader To make full use of the functionality of the LF RFID reader, a customised software application will be required. Technology Solutions support two approaches to this; direct communication with the reader using the low level command set or the use of an API to simplify application development.  9.5.1  Low level command set The Low level command set supports two modes; ASCII and binary. ASCII mode is typically used for simple applications, for example collecting transponder unique identifiers (UIDs). The binary protocol is more suited where complex interaction with transponders is required. The  command  set  format  and  content  is  described  in  the  document  ‘LF  RFID  Command Protocol.pdf’  which  is  available  for  download  from  the  Technology  Solutions  website  at http://www.tsl.uk.com/downloads.htm . 9.5.2  API An  API  is  provided  for  use  with  the  LF  RFID  reader.  This  can  be  downloaded  from  the Technology Solutions website at http://www.tsl.uk.com/downloads.htm . A document is provided as part of the .zip folder which introduces the API. The RFID API is provided with Microsoft style compiled HTML help (.chm) and an intelli-sense file for general reference to the API. A sample application is also provided which demonstrates the use of the API. 9.6  Power management with the 1134 LF RFID reader All  power  for  the  LF  RFID  is  drawn  from  the  host  terminal.  Maximum  operating  time  is therefore obtained by managing the operation of the RFID reader optimally. The  LF  RFID  reader  has  three  operating  modes;  continuous  read  mode,  idle  mode  and standby  mode.  The  reader  is  switched  between  read  mode  and  idle  modes  by  software commands, documented in the Low level command set. The reader is set into standby mode when the virtual COM port is closed. The reader remains in standby mode for as long as the USB is active on the host terminal. The recommended power  saving  method  is  to close the serial  port  when the reader  is  not being used. Idle mode does not provide much power saving and the time taken to exit Idle mode is not much shorter than that from the serial port being opened. Any application using the 1134 LF RFID reader should therefore only open the COM port when an RFID transaction is to be performed. This is the approach taken with the Demonstration application and with SmartWedge RFID.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 12 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  10 Troubleshooting and Maintenance 10.1 Maintenance For trouble-free service treat the 1134 LF Reader in the same way as you would the MC55/65 and observe the following tips when using the 1134 LF Reader: + Do not store or use the 1134 LF Reader in any location that is dusty, damp, or wet. + Protect  the  1134  LF  Reader  from  temperature  extremes.  Do  not  leave  it  on  the dashboard of a car on a hot day, and keep it away from heat sources. 10.2 Troubleshooting Symptoms Possible Cause Action The  Application  on  the MC55/65  cannot communicate  with  the  1134 LF Reader. The  MC55/65  is  not  firmly seated  into  the  1134  LF Reader. Remove  and  re-insert  the MC55/65  from  the  1134 LF Reader,  ensuring  it  is  firmly seated.  The  port  has  not  been opened. Check  that  the  Application has  been  configured  to  use the  correct  virtual  COM  port (COM2 by default).  The port is in use by another application. Close  the  other  application and try again.  The  baud  rate  is  set incorrectly in the application. Check  that the  application  is set  to  19200  baud,  8  data bits,  no  parity  and  one  stop bit (settings may be different if  the  1134  RFID  reader  has been reconfigured) . The  1134 LF  Reader  does not  read  a  particular transponder The  1134 LF  Reader  has been  configured  to  exclude some transponders types. Refer  to  the  command documentation to include the appropriate transponder type.  The  transponder  is  out  of range of the 1134 LF Reader. Move  the  transponder  closer to the antenna.    MC55/65  battery  does  not charge The battery is faulty. Verify  that  other  batteries charge  properly.  If  so, replace the faulty battery.  Ambient  temperature  is  too warm. Move  the  unit  to  an  area where  the  ambient temperature  is  between  0°C and 35°C.  The  MC55/65  is  not  firmly seated  into  the  1134  LF Reader. Remove  and  re-insert  the MC55/65  from  the  1134 LF Reader,  ensuring  it  is  firmly seated.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 13 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  Symptoms Possible Cause Action  The  1134 LF  Reader  is  not firmly seated into the cradle. Remove  and  re-insert  the 1134 LF  Reader  from  the cradle,  ensuring  it  is  firmly seated.    ActiveSync cannot connect to the MC55/65 ActiveSync  is  not  correctly configured  on  the  PC  or  the MC55/65. Detach  the  1134  LF  Reader from the MC55/65 and try to ActiveSync  directly  to  the MC55/65.  If  this  does  not work  then  consult  the MC55/65 User Guide.  The  MC55/65  is  not  firmly seated  into  the  1134  LF Reader  or  the  1134  LF Reader  is  not  firmly  seated into the cradle. Remove  and  re-insert  the MC55/65  from  the  1134 LF Reader,  ensuring  it  is  firmly seated.  Remove  and  re-insert  the  1134  LF  Reader from the cradle, ensuring it is firmly seated.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 14 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  11 Regulatory information 11.1 Information to the user - FCC •  This device complies with Part 15 of the FCC Rules.  Operation is subject to the following two conditions:  (1) This device may not cause harmful interference, and  (2) This device must accept any interference received, including interference that may cause undesired operation.  •  This  equipment  complies  with  FCC  radiation  exposure  limits  set  forth  for  an uncontrolled  environment.  End  users  must  follow  the  specific  operating  instructions  for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  •  Changes  or  modifications  not  expressly  approved  by  the  party  responsible  for compliance could void the user's authority to operate the equipment. 11.2 Information to the user – Industry Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication." This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and  (2) this device must accept any interference, including interference that may cause undesired operation of the device.  Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada.  Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante." Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 15 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  12 Technical specifications 12.1 Summary of specifications The following table summarises the 1134 LF Reader’s  intended  operating  environment  and technical hardware specifications: Performance Characteristics  RF Transmit Frequency   125kHz, 134.2kHz  Supported RFID Standards   ISO 11784, ISO 11785, ISO 18000-2  Supported Tag-ICs         NXP HITAG1, HITAG2, HITAGS Sokymat Q5 EM  Microelectronics  EM4x02,  EM4x05  (ISO FDX B), EM4x50 Texas  Instruments  64  bit  Read  Only,  64 Read Write, 1088 bit Multipage. Typical read time (serial number only) HITAG 2 – 30ms HITAG S – 59ms EM4002 – 65ms EM4005 – 58ms EM4050 – 95ms Q5 – 55ms Texas Instruments – 93ms Host interface Serial interface on COM2 of MC55/65, ASCII or  Binary  Protocols  9600bit/s  to  115200bit/s 8,N,1.  Reading distance   Dependent on transponder type and antenna. Typically  up  to  8cm  for  Texas  Instruments 32mm  glass,  up  to  6cm  for  EM4102  30mm diameter disc. Current consumption  Current Consumption     < 100mA during RFID read < 60mA in idle mode < 30mA in standby mode User indication Red, Green LEDs Flash indicating activity (function may also be customised). Connection Interfaces Physical interface USB and power in to charge MC55/65
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 16 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  Reader power supply Powered from host terminal ActiveSync via USB Physical Characteristics Dimensions 85×100×30mm (3.35"x3.93"x1.18") Weight 95g (3.35 oz) Enclosure material Polycarbonate Colour Black Material finish Sparked surface Mechanical attachment Snap-on action with locking tabs Docking Attachment  maintains  dockability  with Motorola  docking  cradle  for  charging  and ActiveSync Environmental Operating Temperature -10°C to +50°C (14°F to 122°F) Storage Temperature -40°C to +70°C (-40°F to 140°F) Drop specification 1.2m (4ft) to concrete. Tumble 250 0.5m tumbles (500 drops) Sealing IP54 Electrostatic discharge  +/-15kV  air  discharge,  +/-8kV  direct discharge Construction RoHS compliant Regulatory EMI/RFI EN  300  330-2,  EN  301  489-3,  FCC  CFR47 Part 15(c), IC RSS210 Electrical Safety Europe - EN60950-1 with CB Scheme Group and National Differences USA - UL60950-1 Notes All PCBs are conformally coated
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 17 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  13 Health and Safety Recommendations Ergonomic Recommendations Caution: In order to avoid or minimize the potential risk of ergonomic injury, follow the recommendations below. Consult with your local Health & Safety Manager to ensure that you are adhering to your company's safety programs to prevent employee injury. + Reduce or eliminate repetitive motion + Maintain a natural position + Reduce or eliminate excessive force + Keep objects that are used frequently within easy reach + Perform tasks at correct heights + Reduce or eliminate vibration + Reduce or eliminate direct pressure + Provide adjustable workstations + Provide adequate clearance + Provide a suitable working environment + Improve work procedures. For vehicle installation and use An  air  bag  inflates  with  great  force.  DO  NOT  place  objects,  including  either  installed  or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle  wireless equipment  is improperly installed  and  the air bag  inflates, serious  injury could result. RF  signals  may  affect  improperly  installed  or  inadequately  shielded  electronic  systems  in motor vehicles (including safety systems). Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Power Supply Use only Motorola-approved cradles, chargers and power supplies with the 1134 LF Reader. Use of an alternative power supply will invalidate any approval given to this device, void the warranty for the product and may be dangerous. RF Exposure The reader antenna is designed to direct RF energy away from the user and the reader in the direction shown in Figure 4. To reduce RF exposure and provide best reading performance do not cover the antenna with your hand or other part of your body.
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 18 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  14 Waste Electrical and Electronic Equipment (WEEE) For EU Customers: All products at the end of their life must be returned to TSL for recycling. For information on how to return product please contact TSL. 15 Warranty  (A) Warranty TSL’s  hardware  Products  are  warranted  against  defects in workmanship and materials  for  a  period  of  twelve  (12)  months  from  the  date  of  shipment,  unless  otherwise provided by TSL in writing, provided the Product remains unmodified and is operated under normal  and  proper  conditions.  Warranty  provisions  and  durations  on  software,  integrated installed  systems,  Product  modified  or  designed  to  meet  specific  customer  specifications (“Custom  Products”),  remanufactured  products,  and  reconditioned  or  upgraded  products, shall be as provided in the applicable Product specification in effect at the time of purchase or in the accompanying software license. (B) Spare Parts Spare parts (i.e. parts, components, or subassemblies sold by TSL for use in the service and maintenance of Products) are warranted against defects in workmanship and materials for a period of thirty (30) days from the date of shipment. Spare parts may be new or originate from returned units under the conditions set forth in subsection D below. (C) Repair of TSL branded hardware For repairs on TSL branded hardware Products under this  Agreement,  including  repairs  covered  by  warranty,  the  repair  services  provided  are warranted against defects in workmanship and materials on the repaired component of the Product for a period of thirty (30) days from the shipment date of the repaired Product, or until the end of the original warranty period, whichever is longer. Any such defects shall be notified to TSL in writing within 7 days of the same becoming apparent. (D) Product Service Products may be serviced or manufactured with parts, components, or subassemblies that originate from returned products and that have been tested as meeting applicable specifications for equivalent new material and Products. The sole obligation of TSL for  defective  hardware  Products  is  limited  to  repair  or  replacement  (at  TSL’s  option)  on  a “return to base (RTB)” basis with prior TSL authorisation. Customer  is  responsible  for  prompt  shipment  to  TSL  and  assumes  all  costs  and  risks associated with this transportation; return shipment to the Customer will be at TSL's expense. Customer shall be responsible for return shipment charges for product returned where TSL determines  there  is  no  defect  (“No  Defect  Found”),  or  for  product  returned  that  TSL determines  is  not  eligible  for  warranty  repair.  No  charge  will  be  made  to  Buyer  for replacement parts for warranty repairs. TSL is not responsible for any damage to or loss of any  software  programs,  data  or  removable  data  storage  media,  or  the  restoration  or reinstallation of  any software  programs  or data other than the  software, if  any,  installed  by TSL during manufacture of the Product. (E)  Original  Warranty  Period  Except  for  the  warranty  applying  solely  to  the  repaired component arising from a repair service as provided in Section C above, the aforementioned provisions  do  not  extend  the  original  warranty  period  of  any  Product  that  had  either  been repaired or replaced by TSL. (F) Warranty Provisions The above warranty provisions shall not apply to any Product (i) which has been repaired, tampered with, altered  or modified, except by TSL’s authorized service personnel; (ii) in which the defects or damage to the Product result from normal wear and tear, misuse, negligence, improper storage, water or other liquids, battery leakage, use of parts or accessories not approved or supplied by TSL, or failure to perform operator handling and scheduled maintenance instructions supplied by TSL;
       1134  Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.   Page 19 of 19 1134 LF Reader User Guide V1.2 .pdf www.tsl.uk.com © Technology Solutions (UK) Ltd  (iii) which has been subjected to unusual physical or electrical stress, abuse, or accident, or forces  or  exposure  beyond  normal  use  within  the  specified  operational  and  environmental parameters  set  forth  in  the  applicable  Product  specification;  nor  shall  the  above  warranty provisions apply to any expendable or consumable items, such as batteries, supplied with the Product. EXCEPT  FOR THE WARRANTY OF TITLE  AND THE EXPRESS WARRANTIES STATED ABOVE, TSL DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED HEREUNDER INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR  A PARTICULAR USE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED  IN  DURATION  TO  THE  LIMITED  WARRANTY  PERIOD.  SOME  STATES  OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS  OR  THE  EXCLUSION  OR  LIMITATION  OF  INCIDENTAL  OR  CONSEQUENTIAL DAMAGES OR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, FOR SUCH PRODUCTS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY. The stated express warranties are in lieu of all obligations or liabilities on the part of TSL for damages, including but not limited to, special, indirect or consequential damages arising out of or  in connection  with the  use  or performance  of the Product  or service.  TSL’s  liability for damages  to  Buyer  or  others  resulting  from  the  use  of  any  Product  or  service  furnished hereunder shall in no way exceed the purchase price of said Product or the fair market value of said service, except in instances of injury to persons or property. TSL is not responsible for any damages incurred during shipment if the approved shipping container  is  not  used.  Shipping  the  units  improperly  can  possibly  void  the  warranty.  If  the original shipping container was not kept, contact your local distributor or TSL to have another sent to you. TSL shall not be responsible for any injury, damage or loss of whatever kind caused directly or  indirectly  by  the  goods  whether  as  a  result  of  their  manufacture,  operation,  use  or otherwise and the customer shall indemnify TSL from any claim arising from any loss suffered by any third party.

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