Tecom Co IG6600 Intelligent Gateway User Manual

Tecom Co Ltd Intelligent Gateway

User manual

IG6600 Administration ManualPage 1 of 139IG6600Administration ManualCopyright ©2010 TECOM Co., Ltd.All Rights Reserved.
IG6600 Administration ManualPage 2 of 139EnvironmentThe equipment you have purchased must not be disposed of with household waste. Youshould return these to your distributor if they are to replace or dispose of them in anapproved recycling centre.FCC StatementThis equipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions in this manual, may causeinterference to radio communications. This equipment has been tested and found tocomply with the limits for a Class B computing device pursuant to Subpart J of Part 15 ofFCC rules, which are designed to provide reasonable protection against radio interferencewhen operated in a commercial environment. Operation of this equipment in a residentialarea is likely to cause interference, in which case the user, at is own expense, will berequired to take whatever measures are necessary to correct the interface.Important Notice : 1. The changes or modifications not expressly approved by the party responsible forcompliance could void the user’s authority to operate the equipment.2. To comply with the FCC RF exposure compliance requirements, no change to theantenna or the device is permitted. Any change to the antenna or the device couldresult in the device exceeding the RF exposure requirements and void user’sauthority to operate the device.CE Declaration of ConformityThis equipment complies with the requirements relating to electromagnetic compatibility,EN55022 class B for ITE and EN 50082-1. This meets the essential protectionrequirements of the European Council Directive 89/336/EEC on the approximation of thelaws of the Member States relating to electromagnetic compatibility.Copyright NoticeAll rights reserved. No part of this publication may be reproduced, transmitted, transcribed,stored in retrieval system or translated in to any language or computer language, in anyform or by any means, electronic, mechanical, magnetic, optical, chemical, manual, orotherwise, without the prior written permission of Company.Company reserves the right to revise the publication and make changes from time to timein the contents hereof without obligation of this company to notify person of such revisionor changes. The material contained herein is supplied without representation or warrantyof any kind. The Company therefore assumes no responsibility and shall have no liability ofany kind arising from the supply or use of this document or the material contained herein.TrademarksWindows 98/NT/2000/XP/7™and Internet Explorer™are registered trademarks ofMicrosoft Corporation. All other companies, brands and product names are trademarks orregistered trademarks of their respective owners.ISO-9001ISO-9001
IG6600 Administration ManualPage 3 of 139WARNING!1. Read these installation instructions carefully before connecting the equipment to itspower adapter.2. To reduce the risk of electric shock, do not remove the cover from the equipment orattempt to dismantle it. Opening or removing covers may expose you to dangerousvoltage levels. Equally, incorrect reassembly could cause electric shock on re-use ofthe appliance.3. Do not expose the equipment to fire, direct sunlight or excessive heat.4. Do not expose the equipment to rain or moisture and do not allow it to come intocontact with water.5. Do not install the equipment in an environment likely to present a Threat of Impact.6. You may clean the equipement using a fine damp cloth. Never use solvents (such astrichloroethylene or acetone), which may damage the equipement’s plastic surface.Never spray the equipment with any cleaning product whatsoever.7. The equipment is designed to work in temperatures from 0oC to 45oC(32oF to 104oF).8. The equipment must be installed at least 1 meter from radio frequency equipment,such as TVs, radios, hi-fi or video equipments (which radiate electromagnetic fields).9. Do not connect the LAN/WAN port to any network other than an Ethernet network.10.Do not attempt to upgrade your equipment in an unstable power environment. Thiscould cause unexpected damages.11.Do not work on the system during lightning storms. Please disconnect all cables.12.Children don't recognize the risks of electrical appliances. Therefore use or keep theequipment only under supervision of adults or out of the reach from children.13.No repair can by performed by the end user, if you experience trouble with thisequipment, for repair or warranty information, please contact your supplier.Electrical Powering:The IG6600 can be powered with correct power adaptor, the power adaptor must be12V/1.5A. Any damage caused to the IG6600 as a result of using unsupported poweradaptors will not be covered by the manufacturer’s warranty.Product Disposal Warning:Ultimate disposal of this product, accessories, packing, especially the batteries should behandled carefully for recycle and nature protection in accordance with national laws andregulations.!IMPORTANT NOTE: To comply with the FCC RF exposure compliance requirements,the antenna(s) used for this transmitter must be installed to provide a separationdistance of at least 20 cm from all persons and must not be co-located or operating inconjunction with any other antenna or transmitter. No change to the antenna or thedevice is permitted. Any change to the antenna or the device could result in thedevice exceeding the RF exposure requirements and void user’s authority to operatethe device.
IG6600 Administration ManualPage 4 of 139Table Of Contents1. Introduction .......................................................................................................................................................72. Getting to Know the IG6600...........................................................................................................................92.1 Front Panel ...................................................................................................................................................92.2 Rear Panel...................................................................................................................................................103. IG6600 Voice General Features..................................................................................................................113.1. Access Control for Web Page........................................................................................................113.2. Answering Position .......................................................................................................................113.3. Auto Attendant & Voice Mail........................................................................................................113.4. Auto Provisioning .........................................................................................................................123.5. Basic Call ......................................................................................................................................123.6. Call Abandon.................................................................................................................................123.7. Call Operator (Call Attendant) ......................................................................................................133.8. Call Pickup –Group......................................................................................................................133.9. Call Restriction..............................................................................................................................133.10. Call Routing ..................................................................................................................................143.11. Caller ID Detection/Generation ....................................................................................................143.12. Class Of Service (COS).................................................................................................................143.13. Daylight Saving Time ...................................................................................................................143.14. Default Set.....................................................................................................................................143.15. Direct In Dialing (DID).................................................................................................................153.16. Direct Inward System Access (DISA)...........................................................................................153.17. Emergency Call.............................................................................................................................153.18. Extension Password ......................................................................................................................153.19. Fax/Modem ...................................................................................................................................153.20. Flash –Analog Port (SLT) Flash Recognition...............................................................................153.21. Gateway to Gateway (IGW Group)...............................................................................................153.22. ICD Group (Hunt Group)..............................................................................................................163.23. IP Trunk.........................................................................................................................................163.24. Message Waiting Indication (MWI)..............................................................................................163.25. Music on Hold...............................................................................................................................163.26. Numbering Plan ............................................................................................................................173.27. Pause Insertion ..............................................................................................................................173.28. PSTN Backup................................................................................................................................173.29. Registration Server........................................................................................................................173.30. Service Mode ................................................................................................................................173.31. Station Message Detailed Recording (SMDR)..............................................................................183.32. System Speed Dial ........................................................................................................................183.33. System Time & Date .....................................................................................................................183.34. Trunk Group..................................................................................................................................183.35. Wizard Setup .................................................................................................................................184. IG6600 Voice Extension Features ..............................................................................................................204.1. Agent Log On/Off –ICD Group ...................................................................................................214.2. Alphanumeric Display...................................................................................................................214.3. Automatic Callback Busy..............................................................................................................214.4. Auto Hold......................................................................................................................................214.5. Call Fork........................................................................................................................................214.6. Call Forward..................................................................................................................................224.7. Call Hold .......................................................................................................................................224.8. Call Log.........................................................................................................................................224.9. Call Park / Call Park Answer.........................................................................................................234.10. Call Pickup –Individual................................................................................................................234.11. Call Waiting...................................................................................................................................234.12. Caller Blocking .............................................................................................................................23
IG6600 Administration ManualPage 5 of 1394.13. CO Flash........................................................................................................................................234.14. Conference – 3 Way ......................................................................................................................234.15. COS Following..............................................................................................................................234.16. Default Setting ..............................................................................................................................234.17. Distinctive Ringing .......................................................................................................................244.18. Do Not Disturb (DND)..................................................................................................................244.19. DSS/EDM .....................................................................................................................................244.20. Feature Key Programming ............................................................................................................244.21. Feature Button Reset .....................................................................................................................244.22. Hold Reminder ..............................................................................................................................244.23. LCD & Interactive Buttons ...........................................................................................................244.24. Multi-Line Appearance .................................................................................................................254.25. Mute ..............................................................................................................................................254.26. On Hook Dialing ...........................................................................................................................254.27. Paging (All/Group)........................................................................................................................254.28. Paging Allow/Deny .......................................................................................................................254.29. Phone Book ...................................................................................................................................254.30. Phone Lock/Unlock.......................................................................................................................264.31. Plug & Play ...................................................................................................................................264.32. Reminder Tone ..............................................................................................................................264.33. Service Mode Switching ...............................................................................................................264.34. Transfer .........................................................................................................................................264.35. Trunk Ring Type............................................................................................................................264.36. Volume Control .............................................................................................................................274.37. Web Management..........................................................................................................................275. Quick Installation............................................................................................................................................285.1 Connecting the IG6600...............................................................................................................................285.2 Wizard Setup ..............................................................................................................................................285.2.1 WAN Setting....................................................................................................................................285.2.2 LAN Setting.....................................................................................................................................305.2.3 Wireless Basic..................................................................................................................................315.2.4 Internet Time....................................................................................................................................315.2.5 Numbering Plan...............................................................................................................................325.2.6 IP Trunk ...........................................................................................................................................335.2.7 Call Routing Table ...........................................................................................................................345.2.8 Wizard Setup Finished.....................................................................................................................346. Configuration....................................................................................................................................................366.1 Setup...........................................................................................................................................................366.2 Establish The Connection...........................................................................................................................366.3 Device Info .................................................................................................................................................386.3.1 Summary..........................................................................................................................................386.3.2 Statistics...........................................................................................................................................386.3.2.1 LAN ..............................................................................................................................................386.3.2.1 WAN .............................................................................................................................................386.3.3 Route................................................................................................................................................396.3.4 ARP..................................................................................................................................................396.3.5 DHCP ..............................................................................................................................................406.4 Advanced ....................................................................................................................................................416.4.1 WAN ................................................................................................................................................416.4.2 LAN .................................................................................................................................................436.4.3 NAT .................................................................................................................................................436.4.4 Security............................................................................................................................................466.4.5 Parental Control...............................................................................................................................486.4.6 Quality of Service............................................................................................................................506.4.6.1 DSCP Marking..............................................................................................................................506.4.6.2 Bandwidth Control .......................................................................................................................506.4.7 Routing ............................................................................................................................................516.4.8 Dynamic DNS..................................................................................................................................52
IG6600 Administration ManualPage 6 of 1396.4.9 Upnp ................................................................................................................................................536.4.10 File Server......................................................................................................................................546.4.11 Print Server ....................................................................................................................................576.5 Wireless ......................................................................................................................................................616.5.1 Basic ................................................................................................................................................616.5.2 Security............................................................................................................................................636.5.3 MAC Filter ......................................................................................................................................666.5.4 Wireless Bridge................................................................................................................................666.5.5 Advanced .........................................................................................................................................676.5.6 Station Info ......................................................................................................................................706.5.7 Power Saving...................................................................................................................................706.6 Mobile Network..........................................................................................................................................716.6.1 3G Device........................................................................................................................................716.6.2 3G Credential Settings.....................................................................................................................716.6.3 3G Connection Setting.....................................................................................................................726.6.4 3G configuration..............................................................................................................................726.7 Voice ...........................................................................................................................................................746.7.1 Phone ...............................................................................................................................................746.7.2 Trunk................................................................................................................................................776.7.3 System .............................................................................................................................................856.7.4 Voice Mail........................................................................................................................................946.7.5 Registered Phone .............................................................................................................................996.8 Management .............................................................................................................................................1006.8.1 Settings ..........................................................................................................................................1006.8.2 System Log....................................................................................................................................1026.8.3 TR-069 Client ................................................................................................................................1036.8.4 Time Setting...................................................................................................................................1036.8.5 Access Control...............................................................................................................................1056.8.6 PTC................................................................................................................................................1076.8.7 Update Software ............................................................................................................................1076.8.8 Reboot............................................................................................................................................1086.9 Diagnostics ...............................................................................................................................................1096.9 Logout ......................................................................................................................................................110Appendix 1: Product Summary..........................................................................................................................111Appendix 2: Feature Access Codes..................................................................................................................114Appendix 3: Auto Attendant and Voicemail System........................................................................................118Appendix 3.1 System Voice Prompts .............................................................................................................118Appendix 3.1.1 Preset Voice Prompts ....................................................................................................118Appendix 3.1.2 Voice Prompts Recording..............................................................................................121Appendix 3.2 Flowchart .................................................................................................................................122Appendix 3.2.1 Automated Attendant ....................................................................................................122Appendix 3.2.2 Subscriber Voicemail Flowchart ...................................................................................124Appendix 3.2.3 Mailbox Administer Flowchart .....................................................................................126Appendix 3.2.4 System Administrator’s Voicemail Flowchart...............................................................131Appendix 4: PTS/PTC .........................................................................................................................................134Install PTS ......................................................................................................................................................134Update IG6600 Firmware...............................................................................................................................134Update IG6600 Configuration File.................................................................................................................135Receive IG6600 Configuration File ...............................................................................................................136Show Update Log...........................................................................................................................................138Set Working Time...........................................................................................................................................139
IG6600 Administration ManualPage 7 of 1391. IntroductionThe Tecom IG6600 is an all-in-one solution which has rich feature set of IP PBX telephonesystems and IP networking systems. It has business essential PBX features such as anauto-attendant, voice mail, multi-line appearances, three way call conferencing, intercom,music on hold, call-forwarding and much more. The IG6600 system opens up access tothe benefits of VoIP, including low cost long distance service, and one network for bothvoice and data.The IG6600 is so easy to configure that a fully working system can be set up in minutes.Plug and Play feature allows new telephones to be automatically detected and registeredwhen they are connected. The IG6600 is so easy to be managed and configured by itsintegrated web server.The IG6600 system can work with any SIP based IP Phone. However, it is the best towork with Tecom’s IP Phones IP2032, IP2061 and IP2062 to take advantages of powerfulbusiness features such as plug & play, all paging/group paging, multi line appearances,etc….The IG6600 has a FXS port to support traditional analog devices such as telephone,answering machine, FAX machine.It must not be an ordinary Integrated Access Device (IAD) solution, nor a mere ATAsolution, but with elaborated and popular Voice-centric features, so as to be able topenetrate conventional Voice-centric marketInterfacesWAN Interface: 10BASE-T/100BASE-TX/1000BASE-T Gigabit Ethernet portCO Interface: 6 FXO (Loop Start, for PSTN)Analog Device Interface: 1 FXS (For Analog Telephone or FAX)LAN Interface: 1 Ethernet (10BASE-T/100BASE-TX)Built-in 802.11b/g/n WiFi access point
IG6600 Administration ManualPage 8 of 139USB Interface : Connects to your USB storage devices, USB printer or 3Gdongle.Terminals1 Analog Terminal (Analog Telephone or FAX)24 IP Stations (Wired or WiFi IP-Phone)Basically, the Administration is required to do the following things:(1) To understand the architecture, resources, and devices of whole environmentwhich will be involved with the VoIP communications.(2) To build a common setting file for most users.(3) To configure each phone and install them into the network.(4) To configure each interfaces and install them into IG6600.(5) And to solve the problems that users encounter during operation.
IG6600 Administration ManualPage 9 of 1392. Getting to Know the IG66002.1 Front PanelThe front panel contains several LEDs that indicate the status of the IG6600.Figure 2-1. Front Panel of IG6600LED Name Color Status DescriptionRed On Firmware updatingBlue Flashing System booting upBlue On System initialized and runningPOWER Red/BlueOff Power offOn Wireless LAN is activeWIRELESS BlueOff Wireless LAN is idleOff PSTN Line is idleLINE (1-6) BlueOn PSTN Line is activeOff Phone is idleTEL BlueOn Phone is activeOn LAN is connectedOff LAN is not connectedLAN BlueFlashing LAN activity present (traffic in eitherdirection)Blue On WAN is connected and IP is obtainedRed On WAN is not conneced or no IP assignedWAN Red/BlueFlashing WAN activity present (traffic in eitherdirection)
IG6600 Administration ManualPage 10 of 1392.2 Rear PanelThe rear panel contains the ports for the IG6600's data and power connections.Figure 2-2. Rear Panel of IG6600Label FunctionWAN RJ-45 connector: Connects the device to your cable modem, or to yourADSL Modem. It’s to connect to the remote network.LAN RJ-45 connector: Connects the device to your PC's Ethernet port, or to theuplink port on your LAN's hub.Line (1-6) RJ-11 connector: Connects the device to your PSTN lines.TEL RJ-11 connector: Connects the device to your analog phone.USB Connects to your USB storage devices, USB printer or 3G donglePower Connects to the supplied power converter cable.
IG6600 Administration ManualPage 11 of 1393. IG6600 Voice General Features3.1. Access Control for Web PageThe Access Control settings allow the System Administrator to configure the Web Port,Service Control List, IP Address Access Control mode and password for Administrator,Supporter and User.IG6600 also provide an external user access to the internal IP phone’s Web page. TheRegistered Phone page will list all registered phones with their IP links. Clicking aspecific link will open that specific IP phone’s Web page.IG6600 provides three Access mode for Web Page- Administrator mode: unrestricted access and program- Support Mode: allow an ISP technician to maintain and run diagnostics- User Mode: view some configuration settings and statistics.3.2. Answering PositionFor incoming calls from the Public Switched Telephone Network (PSTN) (via analog COor FXO ports), the IG6600 provides the flexibility to ring specific destinations. TheIG6600 provides the ability to ring Auto Attendant. The IG6600 also provides the abilityto simultaneously ring up to 24 extensions when programmed in a ICD Hunt Group, orthe Operator in accordance with the system service mode (day or night). The user canalso assign a line to ring directly to an extension. Incoming VoIP calls from a registeredITSP can be programmed and routed in the same manner as the analog CO (FXO)ports.3.3. Auto Attendant & Voice MailThe IG6600 Auto Attendant can greatly enhance business productivity by providingeither a full-time automated attendant to handle all incoming system calls or part-timeautomated attendant to handle overflow traffic. The Voice Mail Module provides up to 16hours recording time that are shared by all extensions. The system can handle foursimultaneous calls with following functions.•Auto Attendant FunctionsThe Auto Attendant provides an incoming caller with a customized welcome greetingand specific prompts that will describe the options available to the caller.Play the welcome greeting messages depending on the system servicemode: Day, Night, Noon, and Holiday.Route the call to the appropriate destination (extension or UCD group) withthe dialing digits.Leave a message to a particular mailbox.Make an outside call via another trunkline (PSTN or SIP-Trunk).•Voice Mail Functions
IG6600 Administration ManualPage 12 of 139Delete, save, or skip messages.Forward messages to other mailboxes.Envelop information indicating the time and date of the message received;sender information will also be included in the email notification.Change personal greeting and password.Expert mode support (playback controls when reviewing messages).Send a notification via email when a new message is left.Send voice message as the attachment of the email in WAV format.The maximum recording length for each call is 1800 seconds.When 90% of the VM size is used, it shows “Message Full”on the allIP20xx’s LCD.For each extension, the maximum number of Voice Mail is 200.For each leaving message, it's saved 1 - 7 days or infinite•Voice MessagesProvide two languages service for the all voice files.Provide G711-ulaw voice files.Administrators can record the all voice messages by themselves.Administrators can update, backup or delete the all voice messages from/tothe PC.3.4. Auto ProvisioningWAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) toperform auto-configuration, provision, collection, and diagnostics to this device.Firmware upgrade or vendor configuration file backup can be done remotely on ACSserver. Select the desired values and click "Save Settings" to configure the TR-069 clientoptions.IG6600 also provides an Auto Provision Server (APS) to update IG6600 FW, Update /Retrieve IG6600 Configuration and the registered IP20xx FW3.5. Basic CallTo make an intercom call, dial a Station number (IP Terminal, POTS) or a Voice Mailnumber.To make an outside call, dial a phone number. IG6600 chooses a line (PSTN line, IPtrunk, another IG6600) via Call Routing Table to dial out. If it includes “p”in the phonenumber, and the call is dialed through PSTN Trunk, it will pause for a pre-configuredtime.To make an outside call, dial a PSTN, an IP Trunk or a Trunk Group number first. Afterhearing dial tone, dial the phone number.3.6. Call AbandonFor every PSTN call, IG6600 provides the facility to monitor the call status. If the remoteparty hangs up, the ongoing call must be terminated.
IG6600 Administration ManualPage 13 of 139The PSTN line monitor is accomplished through monitoring the loop-break signal,polarity reversal or busy tone. The value range of loop-break signal is:0/100/200/…/1000 ms.3.7. Call Operator (Call Attendant)IG6600 supports one operator. Any extension can be designated as the operatorthrough system configuration.One primary operator may be assigned in the system. The standard IP phone will serveas the operator telephone. When assigned as operator, this extension supports generalsystem functions.While the internal extension dials Operator Directory Number ("0" at default), or theoutside party dials "0" when Auto Attendant plays the welcome message, these calls willbe stored into Operator Queue. The Operator is First-In-First-Out to service these calls.At the waiting time, the calling party will be on Music-On-Hold state.A second (alternate) operator position may be designated for common sharing ofincoming operator calls during peak traffic period.3.8. Call Pickup –GroupYou may answer trunk calls at another extension using the function. The feature allowsyou to easily access calls ringing via the single digit “*”.3.9. Call RestrictionIG6600 provides sophisticated monitoring of digits dialed on PSTN/IP Trunks. If a digit orrange of digits dialed on a Trunk line is inconsistent with the dialing extension’s COS, thecall is denied. This calling COS criteria can be applied to local calls, long distance calls,and specific numbers that are considered allowed in areas where other numbers may berestricted.In the call restriction table, it provides the following programming items:•From/ToThe allowed intervals are made up of a From and To entry which establish anumeric range. For example, an entry of “From 1700” , “To 1800”would includethe following range of numbers as the leading: 1700, 1701, 1702, …1799, 1800.Each From/To entry can be from 1 to 13 digits long and may contain any digit 0-9.The “From”entry must be less than or equal to the “To”entry.Each From/To entrycan be from 1 to 13 digits long and may contain any digit 0-9, or X (X representingany digit). The :From”entry must be less than or equal to the “To”entry.•Trunk AccessIG6600 checks the field only when a call matches the associated allowedinterval. If the field is set to “Y”, the entry is valid when the trunk is accessedpreviously. If the field is set to “N”, the trunk isn’t accessed previously. The trunkwill be accessed through Call Routing Table. If he option is set to “YN”, the entryis valid no matter the trunk is accessed or not previously.•COSThe COS setting is defined by the allowed intervals. “Y”allows an extension withthe COS or higher priority to dial the number(s) specified in that range.
IG6600 Administration ManualPage 14 of 1393.10. Call RoutingThe Call Routing feature automatically routes outgoing calls using the most appropriateroute. The appropriate route is determined based on the number dialed. If necessary,IG6600 can automatically modify the dialed number by deleting and inserting digits.The call routing destination is a PSTN line, an IP line, a line group or another IG6600. It allows you to configure each entry in the Call Routing Table which contains a routingrule for outgoing calls:- From/To setting defines the number range- Min/Max defines the match length- Del/Insert can change the target number- Destination defines the outbound call interface trunk3.11. Caller ID Detection/GenerationIG6600 provides the ability to detect the calling party identification provided by CO viaPSTN lines or by Uplink Server via IP trunks. This data when received by the telephonecarrier will be displayed on all ringing IP phones.IG6600 also provide Caller ID Generation to the Caller ID equipped Single LineTelephone.3.12. Class Of Service (COS)IG6600 provides 8 Classes of Service (COS) for assignment of outside linedialing-privileges. Each extension may be assigned one Day-COS and one Night-COS.The Extension COS is primarily used for restriction and control of long distance dialing.COS 0 is the highest priority. COS 7 is the lowest one.3.13. Daylight Saving TimeDaylight Saving Time (DST) feature supports auto adjustment for daylight saving time. It allows you to configure the Daylight Saving Time (DST) which includes support for autoadjustment of daylight saving time.- Internet Time: it obeys the international standard rule.- Manual DST Rule: it allows you to define your own Daylight Savings Time Rule.3.14. Default SetClear all settings and return the IG6600 set to the factory condition.When rebooting the IG6600 to the default, some settings for the registered Tecom IPPhones (IP2032, IP2061 and IP2062) are reset to the default also.-LineKeys- Call Forward- DND- Page Deny- Auto Answer- Phone Lock- Call Waiting
IG6600 Administration ManualPage 15 of 1393.15. Direct In Dialing (DID)IG6600 provides a Direct In Dialing Table for IP Trunks. It will be able to offer itsindividual phone number for each extension.IG6600 provides 50 entries in the Direct In Dialing Table. Each entry includes- DID Number- Outgoing Call ID- Extension Number-DisplayName3.16. Direct Inward System Access (DISA)The feature allows you to remotely access IG6600 lines to make the outside calls. Thecurrent PSTN/IP lines are all DISA lines. While ringing to Auto Attendant, the outsidecallers have direct access to extensions, PSTN/IP lines, Call Routing and Trunk Groups.The out-calling is secured by means of verified passwords against the assignedextension number. The use is accomplished only when a valid extension number hasbeen entered and when the password entered matches that stored for the extensionnumber entered.3.17. Emergency CallIG6600 allows you configure five Emergency Call numbers and lines with whichEmergency Calls are sent out. Any user can make an Emergency Call regardless of itsCall Routing table, Call Restriction, and Phone Lock, when they dial a pre-configuredEmergency Call number. The numbers of Emergency Call must not collide with thenumbers in Numbering Plan.It allows to program 5 emergency numbers. “911”is in it by default.3.18. Extension PasswordAll extensions of the IG6600 system have an associated User Password. The Passwordis applied to Voice Mail service, and some system feature settings (Phone Lock, COSFollowing, DISA).3.19. Fax/ModemIG6600 supports FAX/modem tone detection and auto-fallback to G.711.3.20. Flash –Analog Port (SLT) Flash RecognitionFlash is the momentary operation of the hook-switch at the analog device, which can bedeciphered by the IG6600 system in such a way that the previous call in progress is held,or placed in a status of transfer awaiting further instructions from the user.3.21. Gateway to Gateway (IGW Group)A call may be placed from one IG6600 to another IG6600 via the Call Routing Table.The call Routing Table allows the user to make a direct call to an extension in another
IG6600 Administration ManualPage 16 of 139IG6600 It also allows the user to share the PSTN or IP Trunks in another IG6600 tomake an outside call.In an IGW Group, one Master IG6600 and at most 9 Slave IG6600s are available. MasterIG6600 must have a public/static IP address. Master and all Slave IG6600 share onepassword for authentication. If the IP address of Master is set in a Slave IG6600, SlaveIG6600 sends its IP address, name, and password to the Master. Master IG6600 verifiesthe received password and name. If the password is valid and the name is not duplicated,Master IG6600 sends the IGW list to all Slave IG6600s.3.22. ICD Group (Hunt Group)IG6600 supports 4 ICD Groups. Each ICD Group can have up to 25 members. There arethree kinds of ICD Group mode –All Ring, Linear, and Distributed. For All Ring mode,incoming Trunk calls ring all member extensions simultaneously. For Linear mode,incoming call is put into a queue and then distributed from the first extension. ForDistributed mode, it is the same as Linear but selection of an extension is uniformed.If more than one call rings at the same time, the first agent to go off hook will beconnected to the call that has been ringing the longest.For unanswered Trunk call, it will be forwarded to a Reroute destination. The Reroutedestination can be Auto Attendant or the first member’sVoiceMailbox.The missed ICD Group calls are recorded in ICD Call Log. It records the last 100 missedICD Group calls.3.23. IP TrunkIG6600 can register up to 8 SIP Uplink Servers. The extensions may make a call to theusers of the Uplink Servers, or any user in the world through the Uplink Servers.•SIP messages, including INVITE, re-INVITE, ACK, CANCEL, OPTIONS, BYE,REGISTER, INFO, REFER, SUSCRIBE/NOTIFY and REPLACE messages•SIP Proxy, SIP Outbound Proxy, Registrar, and Outbound Registrar•Auto Registration when Power-on or period•Session Timer support•Support IP address, domain name, user name, display name for SIP URL.3.24. Message Waiting Indication (MWI)It’s a Voice Mail feature. When somebody leaves messages, the router will inform thephones, and phones’LCD will display new voice mails information, and its lamp will flashaccordingly.3.25. Music on HoldAny PSTN/IP line calls placed on hold will give music to the other external party.
IG6600 Administration ManualPage 17 of 1393.26. Numbering PlanThe Numbering Plan refers to the structure of dialed access to the various resourcesthat are part of the system. IG6600 also allows for a very flexible configurationnumbering for the various system resources.IG6600 provides the following resources to be programmed in Numbering Plan.•Extension Number•Operator Number•Voice Mail Service Number•PSTN Line Number•IP Trunk Numbers•All Paging Number•Paging Group Number•ICD Group Number•System Speed Dial Number•Call Park Number•Pick Up Number3.27. Pause InsertionPause Insertion is used to generate an intentional delay in dialing on Outgoing FXO linecalls. A pause can or a combination of pauses may be stored in the dialed number, CallRouting Table or a Speed Dial number. It uses “P”or “p”as the Pause digit.3.28. PSTN BackupIn case of power failure, IG6600 automatically switches the first PSTN line to theSingle-line analog phone. The other PSTN lines are not supported3.29. Registration ServerThe IG6600 combines Proxy and Registrar servers in its application. For a Registrarserver, it acts as the front end to the location service for a domain, reading and writingmappings based on the contents of REGISTER requests. The location service is thentypically consulted by a Proxy server.3.30. Service ModeIG6600 provide Day and night settings for each weekday in service mode page. Andduring different time, Trunk incoming call will be forwarded to different extensionsaccording to the settings.
IG6600 Administration ManualPage 18 of 1393.31. Station Message Detailed Recording (SMDR)The feature allows the administration to track all incoming and outgoing outside calltraffic, chronologically by extension number. SMDR is output from the standard Syslog(None/LAN/WAN/Both)SMDR information includes Trunk Line used, extension number, time and date the callwas placed, number dialed, duration of the call. IG6600 will also provide Outgoing CallDuration Start Time to the PSTN call.3.32. System Speed DialIG6600 stores frequently dialed numbers. These Speed Dial Numbers are accessed fordialing by the associated Speed Dial Directory Numbers. The Speed Dial DirectoryNumbers are assigned in Numbering Table. The Speed Dial is only for outgoing calls.IG6600 stores up to 100 Speed Dial Numbers. In the Speed Dial Number, it’s allowed tostore Phone number up to 20 digits in length. Call Restriction and Call Routing areapplied and extensions may utilize only those numbers allowed based on their extensionCOS. The actual dial sent to trunk is not displayed on IP phone’s LCD.3.33. System Time & DateThe IG6600 system provides a built-in time clock to track System Time for reference incertain features such as day/night service mode. This clock has the ability toautomatically adjust with network NTP server through internet.System Time & Date can be applied to Tecom IP20xx Phone if it’s on IG6600’s LAN side,or on WAN side with the same Router as IG6600’s..3.34. Trunk GroupThe Trunk Group feature is used to assign each PSTN Trunk and IP Trunk to a specificTrunk Group. Each Trunk can be assigned to only one Trunk Group. The Trunk groupassignment is used for Trunk pool access. If setting some PSTN trunks and some IPtrunks into the same Trunk Group, the trunk access sequence will depend on the accesspriority. The GW6000 provides up to 4 Trunk Groups. All PSTN Trunks are assigned todefault Trunk Group 1 and all IP Trunks are assigned to default Trunk Group 2. For thefour groups you can choose IP first or PSTN first if programming PSTN and IP Trunk inthe same group. This will take effect if call routing entry’s destination has been set asGroup choice3.35. Wizard SetupThe IG6600 has a setup Wizard that provides the system administrator with a series ofstep-by-step operations. The setup Wizard starts automatically when the IG6600 ispowered up for the first time, or if the system is reset to default configuration via thereset switch on the IG6600 unit. The following programming/operation areas aresupported through the setup Wizard:
IG6600 Administration ManualPage 19 of 139•WAN Setting•LAN Setting•Wireless Basic•Wireless Security•Internet Time•Numbering Plan•IP Trunk•Call Routing Table
IG6600 Administration ManualPage 20 of 1394. IG6600 Voice Extension FeaturesIG6600 follows SIP standard to serve SIP phones. Basically, telephone features thatmeets SIP standard can be applied in IG6600.Tecom IP20xx phone (IP2032/IP2061/IP2062) supports many phone features. But foradding some traditional KTS features that are not defined definitely in SIP protocol,some specified information are transmitted between IG6600 and IP2xxx Phones. Thissection introduces these special phone features. Some features are only for IP20xxphones and/or FXS phone.The following features depend on whether the phone provides.Feature TecomIP20xxFXS OtherSIP PhoneAgent Log On/Off –ICD Group Yes Yes NoAlphanumeric Display Yes Depends DependsAutomatic Callback Busy Yes Yes NoAuto Hold Yes No DependsCall Fork Yes Yes NoCall Forward –Direct Yes Yes DependsCall Forward –Busy Yes Yes DependsCall Forward –No Answer Yes Yes DependsCall Forward –DND Yes Yes DependsCall Forward –Follow Me Yes Yes NoCall Hold Yes Yes DependsCall Log Yes No DependsCall Park Yes No NoCall Park Answer Yes Yes YesCall Waiting Yes Yes DependsCaller Blocking Yes No DependsCO Flash Yes No NoConference 3 Way Yes No DependsCOS Following Yes Yes NoDefault Setting Yes Yes DependsDistinctive Ringing Yes No DependsDo Not Disturb Yes Yes DependsDSS/EDM IP2061 Only No NoFeature Key Programming Yes No NoFlash –CO/PBX Lines Yes Yes NoHold Reminder Yes Yes DependsLCD & Interactive Buttons Yes No DependsMulti-Line Appearance Yes No DependsMute Yes No DependsOn Hook Dialing Yes Depends DependsPage (All/Group) - Paging Yes Yes YesPage (All/Group) - Paged Yes No NoPage Answer Yes No NoPage Allow / Deny Yes No NoPhone Book Yes No Depends
IG6600 Administration ManualPage 21 of 139Phone Lock/Unlock Yes Yes NoPlug and Play Yes Yes NoReminder Tone Yes Yes DependsService Mode Switching Yes Yes NoTransfer Yes Yes DependsTrunk Ring Type Yes Yes DependsWeb Management Yes No DependsVolume Control Yes Depends DependsNOTE: the word “Depends”means that the features depend on whether the phoneprovides.4.1. Agent Log On/Off –ICD GroupExtensions can log on or log off from ICD group.Enable Agent Log On feature, dial *91.Disable Agent Log On feature, dial **91.If an extension disables the Agent Log On feature, the extension should log off from allICD groups it belongs to.4.2. Alphanumeric DisplayThe IP Phone extension provides a graphic LCD that supports 64 alphanumericcharacters. The LCD enhances many system features.4.3. Automatic Callback BusyIP20xx supports Automatic Callback Busy. When the callee has no session resource,the caller will hear busy tone.The caller can dial “6”to get the Automatic Callback Busy feature.The confirmation tone will be heard and come back to idle status. When the callee is nolonger in busy status, the caller will hear call back ring.Disable the Automatic Callback Busy feature, dial *66.4.4. Auto HoldYou may enable the feature to simplify call handling and avoid accidental “lost”calls.Hold will automatically place any call that is currently connected at your phone on holdwhenever a Trunk line button is pressed.4.5. Call ForkIG6600 supports to ring another extension or an outside destination via IP Trunksimultaneously when the extension gets an incoming call. When the call is answered byone of the both parties, the call at the other party will stop ringing automatically.To Activate (Type: 0 – ICM; 1 –Outside; 2 –Both)*26 + Type + Ext No*26 + Type + * + (PSWD) + * + Outside NumberTo Cancel**26Call Fork is executed if Caller is IP20xx, FXS or Trunk. Call Fork is not applied toOperator call, Paging call and ICD call
IG6600 Administration ManualPage 22 of 1394.6. Call ForwardCall Forwarding reroutes incoming calls from one extension to another destination. Thedestination of a call forward can be another extension, voicemail box or an outsidephone number (External Call Forward; ECF).IG6600 support the following feature access codes to program Call Forwards for IP20xxand FXS. It includes a “Type”setting for each Call Forward. It can be programmed to“ICM”,“Outside”or “Both”(Type: 0 –ICM, 1 –Outside, 2 –Both).Direct Call Forward:Forward all of the calls without regard to the extension status.To enable, dial *21 + Type + Ext/VAA/ICD No.*21 + Type + * + (PSWD) + * + Outside NumberTo disable, dial **21.Busy Call Forward:Forward the calls if the extension is busy.To enable, dial *22 + Type + Ext/VAA/ICD No.*22 + Type + * + (PSWD) + * + Outside NumberTo disable, dial **22.No Answer Call Forward:Forward the calls if the extension doesn’t answer the call within No AnswerTime.To enable, dial *23 + Type + Ext/VAA/ICD No + * + Time.*23+Type+*+(PSWD)+*+OutsideNumber+*+TimeTo disable, dial **23.DND Call Forward:Forward the calls if the extension enabled DND.To enable, dial *24 + Type + Ext/VAA/ICD No*24 + Type + * + (PSWD) + * + Outside NumberTo disable, dial **24.Follow Me Call Forward:Forwards calls at your extension to the extension where tou are currentlyworking.To enable, dial *25 + Type + * + Ext No + * + PasswordTo disable, dial **25 + Ext No + * + PasswordThese Call Forward features can also be set/cancelled in web page of IP20xx.4.7. Call HoldTrunk and Intercom calls can be placed on hold at any extension. Any PSTN/IP linecaller placed on hold will hear the Music On Hold. The held trunk can be resumed byother extensions by pushing Feature Key.For the Single Line phone, it’s to put a call on hold, press flash then hang up (optional).It’s to return to the original call, press flash or pick up the phone.4.8. Call LogThe IP20xx phone can store a call log for your reference. To access your call log, usethe LCD menus. There are three types of Call Logs - Missed Calls, Received Calls, orDialed Calls. To dial from a listing, press the soft keys corresponding to the LCD menus
IG6600 Administration ManualPage 23 of 139display.4.9. Call Park / Call Park AnswerThe feature allows you to “park”a call at IP20xx extension. It also allows any extensionsto retrieve a parked call. Calls are parked by pressing the Park feature key. The callparked can be retrieved by dialing the Call Park code or pressing the Parked feature key.4.10. Call Pickup – IndividualYou may answer the calls at another specified extension. The feature allows you to easilyaccess calls ringing via the feature access code.*53 + Extension Number4.11. Call WaitingIf Call Waiting is enabled for a specific IP20xx station, an alert (muted ring) will be playedon the called party IP20xx when a second call is received and the IP20xx is in use.To enable Call Waiting, dial *98If Call Waiting is disabled for a specific IP20xx station, the IP20xx will return a busy toneto any calling party while the IP20xx is in use.To disable Call Waiting, dial **984.12. Caller BlockingIP20xx can block up to 10 phone numbers from reaching you at your phone when acaller attempts to call you from one of these numbers.4.13. CO FlashFXO Line is programmed setting that will determine what flash timing will be presented tothe CO/PBX when the extension issues a Hook-Flash command while connected to aFXO Line.4.14. Conference –3WayThe Conference feature allows the user to connect two calls into a single conversation.4.15. COS FollowingYou can temporarily change the individual Class of Service of each extension on a percall basis. You may want to do this when the user goes to the office of low-priority COSextension and try to make an outgoing call, the user can use the function to use theirown COS.When using the COS Following feature, the station COS change will revert to thestation’s original COS after a one minute idle time-out.To set COS Following, dial *55 + (phone number) + (password)4.16. Default SettingWhen the feature is activated, the extension will return to default settings. It will affectthe following options:Call Waiting enabled
IG6600 Administration ManualPage 24 of 139Paging AcceptDefault Feature Key SettingPhone LockCall ForwardDNDTo activate the Default Setting feature, dial *69.4.17. Distinctive RingingDistinctive ring cadences can be selected allowing adjacent users to discern whichextension is ringing. It also provides different ring tones for intercom and trunk calls.4.18. Do Not Disturb (DND)Extension users can enable DND to stop incoming PSTN or IP Trunk calls from ringingat their phone. The DND on an extension can be allowed or denied through the featureaccess code.To enable the Do Not Disturb feature, dial *4.To disable the Do Not Disturb feature, dial **4.DND and FWD can be set independently. If multiple features are set at the same time, itis applied in the order of Direct FWD > DND > Busy/NoAnswer FWD.The DND feature can also be set/cancelled in LCD menu or web page of IP20xx.4.19. DSS/EDMIG6600 supports to provide the status of the extensions and trunk lines. The status canbe shown on the LED of IP20xx’s flexible keys. For IP2061, it supports EDM module thatcanhave24morekeys.4.20. Feature Key ProgrammingFeature Keys can be programmed by phone users. A feature key can be programmedfor line appearance.To program a Feature Key, dial *70 + (Feature Key number: 01 –04/28(*)) + (PSTN,IP Trunk, Trunk Group number, Call-Park number or Extension number)Note: IP2061 supports EDM module, it provides 24 more keys for feature access.4.21. Feature Button ResetThe feature is used to reset all feature buttons to the default setting.To reset the Feature Buttons, dial *68 + (Password)4.22. Hold ReminderIP20xx provides a programmable timer to remind you that a call has been left on Hold.When enabled, you will hear one ring tone repeated each time the selected hold timeexpires.4.23. LCD & Interactive ButtonsThe IP20xx phone is equipped with a Liquid Crystal Display to enhance features
IG6600 Administration ManualPage 25 of 139operation. The IP20xx also incorporates four-screen-prompt and interactive soft keysthat simplify feature operation.4.24. Multi-Line AppearanceIG6600 provides PSTN line and IP line status to IP20xx.Trunk LED:Dark –thelineisNullorIdleFast Flash –thelineisringingSlow Flash –thelineisheldLit –thelineisin talk4.25. MuteThe Mute feature allows the user to disable the handset transmitter or the speakerphonemicrophone.4.26. On Hook DialingIP20xx phone extensions may make outgoing calls without lifting the handset andmonitor the dialing status through the built-in speaker. The button lamp is lit whendialing.4.27. Paging (All/Group)Paging function can be initiated from any extension in the IG6600. Dialing a PagingGroup Directory number allows an extension to broadcast a page to all assignedmembers of the selected paging group.IG6600 provides a Paging Range to define the paged extensions.- LAN: the all assigned extensions on LAN side are paged.- WAN: the all assigned extensions on WAN side and the extensions are connectedto the same router with IG6600 are paged.- Both: the all extensions on LAN and WAN are paged.When receiving a Paging call, the paged IP20xx extension can answer the call bypressing the “Answer”soft button.IG6600 provides 3 Paging Group. Each Group can have 24 extensions.4.28. Paging Allow/DenyYou can block one-way pages (internal, group, and all page) over the IP phone speakerby dialing the Page Deny code.To enable Paging Deny, dial *99To disable Paging Deny, dial **994.29. Phone BookThe IP20xx provides users with a Phone Book, with each entry containing a userprogrammed Phone Number and User Name. The phone number can be an extensionnumber, phone number, or IP address.
IG6600 Administration ManualPage 26 of 1394.30. Phone Lock/UnlockYou can use the Lock feature to prevent unauthorized trunk calls from being made fromextension. A locked extension continues to receive incoming calls, and a user cancontinue to place and receive intercom calls. Outgoing Trunk calls are blocked.To lock the phone, dial *97 + (Password)To unlock the phone, dial **97 + (Password)4.31. Plug & PlayWhile connecting IP20xx to IG6600’s LAN port, it will register to IG6600 automatically.IG6600 will also assign a valid extension number to the phone directly.When IP20xx and IG6600 connect to the same Router, iG6600 will assign a validextension number to the IP20xx also.4.32. Reminder TonePlay stutter dial tone to remind the user that DND or DCFW is enabled at your extension.If having MWI, it also plays the stutter dial tone4.33. Service Mode SwitchingThe feature can be used by Operator phone only. Operator uses a programmed key orby feature access code to change GW6000 Service Mode.*79 + (Service Mode; 1/2/3) + (Password)//Service Mode: (1/2/3) Æ(Day/Night/Time) mode4.34. TransferTransfer is used to deliver calls at your extension to another extension. It means thatcalls can be routed to IG6600’s system destinations: an extension or an outside phonenumber.IP20xx Phone supports Blind Transfer, Unscreened Transfer, and Screened Transfer.FXS phone supports Unscreened Transfer, and Screened Transfer.4.35. Trunk Ring TypeThe IP20xx phones provide 10 types of ringing for indication of specific Trunk Lineringing. Every Trunk Line may be allocated one of the available Ring Types. When thefeature is used, the specific ring type assigned to the Trunk Line is the ring type heardwhen the Trunk Line rings. The feature helps to identify the Trunk Line and the TrunkGroup to which it belongs to.The priority of the Trunk Ring Type for IP20xx is¾The Ring Type if the Caller ID exists in the Phonebook¾The Ring Type assigned by IG6600¾Phone’s Ring TypeIt also has the fixed, specified Ring for intercom call (IP20xx, FXS)
IG6600 Administration ManualPage 27 of 1394.36. Volume ControlThe IP20xx is equipped with a volume control that is used to adjust the various volumesettings of the telephone. The following functions can be adjusted:•Ringing•Handset•Speaker•Headset4.37. Web ManagementThe IP20xx is supported two-level web management. The Administrator has severalpages to configure the IP phone. User is able to configure personal information byhimself. User level is not including these two pages –software update, SIPconfiguration.
IG6600 Administration ManualPage 28 of 1395. Quick InstallationThis Quick Installation help to you install the product quickly and easily. For detailedinstructions on installation, and further setup option, please refer to the configurationchapter.5.1 Connecting the IG6600(1) Place IG6600 in an optimum location.(2) Connect the included Category 5 Ethernet network cable to the IG6600’s LAN port orWAN port. Then connect the other end of the network cable to a switch or hub or directlyyour PC’s Ethernet port. The IG6600 will then be connected to your 10/100/1000network.(3) Connect the AC power adapter to the IG6600’s Power port. Only use the poweradapter supplied with the IG6600. Use of a different adapter may result in productdamage.(4) Now that you have connected the IG6600 to your network, you are ready to beginsetting it up. The Setup Wizard will take you through all necessary steps to help you toconfigure the IG6600 easily.5.2 Wizard SetupThis system administrator can configure the IG6600 remotely or locally via a WebBrowser. When IG6600 return to default factory settings, its LAN address is“192.168.1.1”, and username is “admin1234”, password is “123456”.Wizard Setup allows system administrator to select the appropriate operation mode andconfigure the corresponding setting step by step. The following eight items aresupported.zWAN SettingszLAN SettingszWireless BasiczInternet TimezNumbering PlanzIP TrunkzCall Routing TableIn the configuration, the administrator presses “Next”or “Back”button to choose thesetting item. If pressing “Save & Reboot”, the settings will be saved and the IG6600 willbe rebooted automatically. From now on, if entering the IG6600 Web configuration, itgoes to home page “IG6600 Configuration”directly.5.2.1 WAN SettingThere are three modes that you can configure WAN IP address: Static IP mode, DHCPmode, and PPPoE mode. You can also select to enable or disable Firewall and IGMP.Note that Network Address Translation (NAT) function is default enabled and is notshowing on the page to prevent it from being disabled.
IG6600 Administration ManualPage 29 of 139This page shows that the current existing WAN interface in this system is Static IP mode.(Figure 5-1)Figure 5-1. Wan Settings (Static IP mode)The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automatingthe configuration of computers that use TCP/IP. DHCP can be used to automaticallyassign IP addresses, to deliver TCP/IP stack configuration parameters such as thesubnet mask and default router, and to provide other configuration information.This page shows the current existing WAN interface in this system is DHCP mode(Figure 5-2).Figure 5-2. Wan Settings (DHCP mode)
IG6600 Administration ManualPage 30 of 139The Point-to-Point Protocol over Ethernet (PPPoE) requires a user name and passwordthat your ISP has provided to you to establish your connection. This page shows that thecurrent existing WAN interface in this system is PPPoE mode (Figure 5-3).Figure 5-3. Wan Settings (PPPoE mode)5.2.2 LAN SettingThis page (Figure 5-4) allows you giving LAN IP and Subnet Mask for LAN interface.You can also select to enable or disable DHCP Server and configure related settings forthat mode.
IG6600 Administration ManualPage 31 of 139Figure 5-4. LAN Settings5.2.3 Wireless BasicThe page (Figure 5-5) allows you to configure basic feature of the wireless LANinterface. You can enable or disable the wireless LAN interface, hide the network fromactive scanning, set the wireless network name (also known as SSID), and restrict thechannel set based on country requirement.Figure 5-5. Wireless Basic5.2.4 Internet TimeThe page allows you to configure the NTP time server, so the IG6600 can have correctsystem time. It is useful such as reviewing the System Log. (Figure 5-6)Figure 5-6. Internet Time
IG6600 Administration ManualPage 32 of 1395.2.5 Numbering PlanIG6600 has a flexible numbering plan so that phone or trunk numbers can becustomized to meet a wild range of applications. It will check the numbers what youenter to prevent from conflicting among the all system resources. (Figure 5-7,Figure 5-8)Figure 5-7. Numbering Plan –1Figure 5-8. Numbering Plan –2
IG6600 Administration ManualPage 33 of 1395.2.6 IP TrunkIG6600 can register up to 8 SIP Uplink Servers. The extensions may make a call to theusers of the Uplink Servers, or any user in the world through the Uplink Servers. (Figure5-9,Figure 5-10)Figure 5-9. IP Trunk –1Figure 5-10. IP Trunk –2
IG6600 Administration ManualPage 34 of 1395.2.7 Call Routing TableThe Call Routing Table automatically routes outgoing calls using the most appropriateroute. The appropriate route is determined based on the number dialed. If necessary,IG6600 can automatically modify the dialed number by deleting and/or inserting digits.(Figure 5-11,Figure 5-12)Figure 5-11. Call Routing Table –1Figure 5-12. Call Routing Table –25.2.8 Wizard Setup FinishedWhen you click “Save & Reboot”Button at above page, the wizard setup will save yoursetting and the wizard setup will be finished. Then the system will reboot as shownbelow.
IG6600 Administration ManualPage 35 of 139Figure 5-13. Wizard Setup finishedCongratulations! The wizard setup of the IG6600 is complete.For additional details, advanced configuration, or any other questions, refers to the nextchapter.
IG6600 Administration ManualPage 36 of 1396. Configuration6.1 SetupzConnect the IG6600 to PC.zThe default LAN IP of the IG6600 is 192.168.1.1.zThe default WAN IP of the IG6600 depends on upper router’s DHCP server.zFor web login, the default user name is “admin1234”, the default password is“123456”.zFor telnet login, the name/password is the same as web login.6.2 Establish The ConnectionEnter the IP address of IG6600 from the Web Browser.A Dialogue Box will pop up to request the user to enter username and password. (Figure6-1)Figure 6-1. AuthenticationPlease enter the management username/password into the fields then click the OKbutton (default username/password is admin1234/123456).When the authentication is OK, the home page “Device Info –Summary”will bedisplayed. In the Web Configuration, it is divided into seven categories (Figure 6-2):zDevice InfozAdvanced SetupzWireless
IG6600 Administration ManualPage 37 of 139zMobile NetworkzVoicezManagementzDiagnosticszLogoutFigure 6-2. Device Info - Summery
IG6600 Administration ManualPage 38 of 1396.3 Device InfoThis information reflects the current Status of IG6600 connection. It includes thefollowing topics:zSummaryzStatisticszRoutezARPzDHCP6.3.1 SummaryIn the page (Figure 6-2) you can get the information reflects the current software versionand connection status. It includes Device Info, Network Info and Date/Time.6.3.2 StatisticsIt’s separated into two parts: LAN and WAN.6.3.2.1 LANIn this page (Figure 6-3) you can get the network statistics of the LAN and Wireless LANinterface. Click “Reset Statistics” to clean up all network statistics.Figure 6-3. Device Info –Statistics –LAN6.3.2.1 WANIn this page (Figure 6-4) you can get the network statistics of the WAN interface. Click“Reset Statistics”to clean up all network statistics.
IG6600 Administration ManualPage 39 of 139Figure 6-4. Device Info –Statistics –WAN6.3.3 RouteIn this page you can get the IP route information of the device. (Figure 6-5)Figure 6-5. Device Info –Route6.3.4 ARPThis page shows an ARP table which maps IP network addresses to hardwareaddresses used by data link level protocol. (Figure 6-6)
IG6600 Administration ManualPage 40 of 139Figure 6-6. Device Info –ARP6.3.5 DHCPThis page shows a DHCP Leases table which shows the all used IP address underIG6600’s DHCP Server. (Figure 6-7)Figure 6-7. Device Info –DHCP
IG6600 Administration ManualPage 41 of 1396.4 AdvancedAdvanced Setup allows system administrator to configure the following topics:zWANzLANzNAT-Virtual Servers-Port Triggering-DMZ HostzSecurity-IP Filtering¾Outgoing¾IncomingzParental Control-Time Restriction-URL FilterzQuality of Service-DSCP Marking-Bandwidth ControlzRouting-Static RoutezDynamic DNSzUpnpzFile ServerzPrint Server6.4.1 WANThere are three modes that you can give WAN IP address to IG6600: Static IP mode,DHCP mode and PPPoE mode. You can also enable or disable Firewall.Network Address Translation (NAT) allows you to share one public WAN IP address formultiple computers on your LAN side. In IG6600, NAT is default enabled and is notshown on the page to prevent it from being disabled.This page shows the setting of WAN interface which is Static IP mode (Figure 6-8).
IG6600 Administration ManualPage 42 of 139Figure 6-8. Advanced –WAN (Static IP Mode)The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automatingthe configuration of computers that use TCP/IP. DHCP can be used to automaticallyassign IP addresses, to deliver TCP/IP stack configuration parameters such as thesubnet mask and default router, and to provide other configuration information.This page shows the setting of WAN interface which is DHCP mode (Figure 6-9).Figure 6-9. Advanced –WAN (DHCP Mode)The Point-to-Point Protocol over Ethernet (PPPoE) requires a user name and passwordthat your ISP has provided to you to establish your connection. This page shows thesetting of WAN interface which is PPPoE mode (Figure 6-10).
IG6600 Administration ManualPage 43 of 139Figure 6-10. Advanced –WAN (PPPoE Mode)6.4.2 LANIt allows you to set LAN IP and Subnet Mask for LAN interface. You can also enable ordisable DHCP Server and configure related settings. The “Static IP Lease List”allows toprogram 32 entries to have the fixed IP address for the specified devices. If needed, itcan also configure the second IP address and Subnet Mask for the LAN interface(Figure 6-11).Figure 6-11. Advanced –LAN6.4.3 NATIt’s separated into three parts: Virtual Servers, Port Triggering, and DMZ Host.
IG6600 Administration ManualPage 44 of 1396.4.3.1 Virtual ServersVirtual Server allows you to direct incoming traffic from WAN side identified by Protocoland External port to the internal server with private IP address on the LAN side. The“Internal Port”can be modified if the “External Port”needs to be converted to a differentport number used by the server on the LAN side. The remote IP should be specified inthe table to allow the access. A maximum 32 entries can be configured. (Figure 6-12,Figure 6-13)Figure 6-12. Advanced –NAT –Virtual ServersFigure 6-13. Advanced –NAT –Virtual Servers –Add
IG6600 Administration ManualPage 45 of 1396.4.3.2 Port TriggeringSome applications require that specific ports in the IG6600's firewall opened for accessby the remote parties. Port Triggering dynamically opens up the "Open Ports" in thefirewall when an application on the LAN initiates a TCP/UDP connection to a remoteparty using the "Trigger Ports". IG6600 allows the remote party from the WAN side toestablish new connections back to the application on the LAN side using the "OpenPorts". A maximum 32 entries can be configured. (Figure 6-14,Figure 6-15)Figure 6-14. Advanced –NAT –Port TriggeringFigure 6-15. Advanced –NAT –Port Triggering –Add
IG6600 Administration ManualPage 46 of 1396.4.3.3 DMZ HostIG6600 will forward IP packets that do not belong to any of the applications configured inthe Virtual Servers table to the DMZ host computer. Enter the computer's IP addressand click "Save Settings" to activate the DMZ host. Clear the IP address field and click"Save Settings" to deactivate the DMZ host. (Figure 6-16)Figure 6-16. Advanced –NAT –DMZ6.4.4 SecurityIt supports IP Filtering Setup. It’s separated into two parts: Outgoing and Incoming.6.4.4.1 IP Filtering - OutgoingIt allows the administrator to create a filter rule to identify outgoing IP traffic by specifyinga new filter name. At least one condition is needed. All of the specified conditions in thisfilter rule must be satisfied for the rule to take effect. (Figure 6-17,Figure 6-18)Figure 6-17. Advanced –Security –IP Filtering – Outgoing
IG6600 Administration ManualPage 47 of 139Figure 6-18. Advanced –Security –IP Filtering – Outgoing –Add6.4.4.2 IP Filtering - IncomingIt allows the administrator to create a filter rule to identify incoming IP traffic byspecifying a new filter name. At least one condition is needed. All of the specifiedconditions in this filter rule must be satisfied for the rule to take effect. (Figure 6-19,Figure 6-20)By default, all incoming IP traffic from the WAN will be blocked if it is not consistent withthe incoming filter rules. In fact, IG6600 has opened some necessary ports such as webport, sip port, and rtp port, to make sure that voice application can communicate well.Figure 6-19. Advanced –Security –IP Filtering –Incoming
IG6600 Administration ManualPage 48 of 139Figure 6-20. Advanced –Security –IP Filtering –Incoming –Add6.4.5 Parental ControlIt’s separated into two parts: Time Restriction, and URL Filter.6.4.5.1 Time RestrictionThe administrator can add time restriction to a special LAN device connected to IG6600.The “Browser's MAC Address”automatically displays the MAC address of the LANdevice where the browser is running. To restrict other LAN device, click the "Other MACAddress" button and enter the MAC address of the other LAN device. (Figure 6-21,Figure 6-22)Figure 6-21. Advanced –Parental Control –Time Restriction
IG6600 Administration ManualPage 49 of 139Figure 6-22. Advanced –Parental Control –Time Restriction –Add6.4.5.1 URL FilterThe administrator can add 100 entries maximum to include/exclude the URL addressand Port number. Choose “Include”means the user can only connect to the URL thatyou add. Choose “Exclude”means the user can not connect to the URL that you add.“Include”and “Exclude”are exclusive. The all entries are for the selected type. (Figure6-23,Figure 6-24).Figure 6-23. Advanced –Parental Control –URL Filter
IG6600 Administration ManualPage 50 of 139Figure 6-24. Advanced –Parental Control –URL Filter –Add6.4.6 Quality of ServiceIt’s separated into two parts: DSCP Marking, and Bandwidth Control6.4.6.1 DSCP MarkingIP QoS is applied to the traffic from LAN to WAN; the traffic from WAN to LAN will not beapplied.(Figure 6-25)If "Enable DSCP Mark”checkbox is selected, choose a default DSCP mark toautomatically mark incoming traffic without reference to a particular classifier. Click"Save Settings" button to save it. Note: If "Enable DSCP Mark”checkbox is not selected,all QoS will be disabled for all interfaces. The default DSCP mark is used to mark allegress packets.Figure 6-25. Advanced – Quality of Service –DSCP Marking6.4.6.2 Bandwidth ControlBandwidth Control allows you to control WAN port's upstream bandwidth according toyour settings, and it can ensure the highest priority IP packet traffic throughput. Bydefault, all voice packets have been queued in the highest IP packets, and the others
IG6600 Administration ManualPage 51 of 139have been queued in the normal IP packets if they have not been set in the traffic classrule.Figure 6-26. Advanced – Quality of Service –Bandwidth Control6.4.7 Routing6.4.7.1 Static RouteThe Static Route allows you to add special routing rules into routing table.Figure 6-27. Advanced –Route –Static RouteClick “Add” to create a new Static Route. Enter the destination network address, subnetmask, gateway AND/OR available WAN interface then click "Save Settings" to add theentry to the routing table. (Figure 6-27,Figure 6-28)
IG6600 Administration ManualPage 52 of 139Figure 6-28. Advanced –Route –Static Route –Add6.4.8 Dynamic DNSThe Dynamic DNS service allows you to alias a register domain name to a dynamic IPaddress. It allows IG6600 to be more easily accessed from various locations on theInternet. Click “Add”or “Remove” to configure Dynamic DNS. (Figure 6-29)Figure 6-29. Advanced –Dynamic DNSNow IG6600 support for two DDNS provider, DynDNS.org and TZO. Specify the registerhostname and choose the related interface. Fill in the username/password or email/keyand click “Apply/Save”. IG6600 will update the current IP with DDNS provider when click“Apply/Save”or system reboot successfully. IG6600 will also update the current IPautomatically with DDNS provider in the programmed Update Cycle. (Figure 6-30,Figure6-31)
IG6600 Administration ManualPage 53 of 139Figure 6-30. Advanced –Dynamic DNS –DynDNS.orgFigure 6-31. Advanced –Dynamic DNS –TZO6.4.9 UpnpIt’s used to enable or disable the universal plug and play function. (Figure 6-32)
IG6600 Administration ManualPage 54 of 139Figure 6-32. Advanced –Upnp6.4.10 File ServerIG6600 provides file sharing service for various Microsoft Windows clients. Your USBmass storage can plug into the IG6600 USB port and can be accessed byWindows/Linux Network Neighborhood (Figure 6-33).Note: Currently IG6600 only supports the USB Storage device with one partition, thedevice with multiple partitions may have problem to be recognized and used.Figure 6-33. Advanced –File ServerEnter the service name and Workgroup. The “Workgroup”is the name of the group thatshares the same resources on the local network. The workgroup name of windowssystem user must the same with the IG6600 workgroup. You can check your workgroupby the following step:1. Open the Control Panel from the Start menu and click on the “System”icon.2. Open the “System Properties”window.3. Click the “Computer Name” tab. It will show details of the computer's description,name and workgroup.(Figure 6-34)
IG6600 Administration ManualPage 55 of 1394. If workgroup name is different from IG6600 workgroup name, you can click “Change”to revise workgroup name of your computer or just change IG6600 workgroupname.(Figure 6-35)Figure 6-34. Windows workgroupFigure 6-35. Change windows system workgroupUser can use search function in windows to connect to IG6600 file server:1. Click “Search”in the windows “Start menu”.2. Click “Computers and People”and input IG6600 Service Name. Click “Search”.(Figure 6-36)3. The window will show IG6600 file server icon. Click the icon. (Figure 6-36)4. Enter the user name and password that you register in the IG6600 file server. Thenyou will see the sharing files of your account. (Figure 6-37)(Figure 6-38)
IG6600 Administration ManualPage 56 of 139Figure 6-36. Search ig6600 file serverFigure 6-37. Input file server username and password
IG6600 Administration ManualPage 57 of 139Figure 6-38. USB Sharing files6.4.11 Print ServerIG6600 has a USB Interface. It allows connecting a USB printer. The page is to programthe Printer setting. (Figure 6-39)Figure 6-39. Advanced –Print ServerEnter the Printer name. The printer name will be used by user to access the printer. “Makeand model”is the model name of the printer. User can access the USB printer by thefollowing step:1. Open the Printers and Faxes Window in windows system control panel.2. Select the Add New Printer link. The add printer wizard window will bedisplayed.(Figure 6-40)3. Select Next on the Add New Printer Wizard Screen. Select “A network printer, or aprinter attached to another computer.”Then press the Next button.(Figure 6-41)
IG6600 Administration ManualPage 58 of 139Figure 6-40. Add Printer WizardFigure 6-41. Local or Network Printer4. Select “Connect to a printer on the Internet or on a home or office network”and Inputthe URL:”http://192.168.1.1/printers/tecom”. The 192.168.1.1 in the URL is yourIG6600 LAN IP address. The “tecom”in the URL is the Printer name.(Figure 6-42)
IG6600 Administration ManualPage 59 of 139Figure 6-42. Specify a Printer5. Select the Manufacturer and model of your printer. Press OK.(Figure 6-43)Figure 6-43. Select Printer Manufacturer and Model6. The setup is completed.(Figure 6-44)
IG6600 Administration ManualPage 60 of 139Figure 6-44. Completing the Add Printer Wizard
IG6600 Administration ManualPage 61 of 1396.5 WirelessUse the Wireless screen to configure the IG6600 for wireless access. It is separated into7 parts:zBasic-Primary- AdditionalzSecurityzMAC FilterzWireless BridgezAdvancedzStation InfozPower SavingThe configurable items for each part would be described in the following.6.5.1 BasicIt’s separated into two parts: Primary, and Additional.6.5.1.1 PrimaryThis page allows you to configure the basic features of the wireless LAN interface. Youcan enable or disable the wireless LAN interface, hide the network from active scans,active the client isolation, disable WMM advertise and enable wireless multicastforwarding.User can set the wireless network name (also known as SSID) and restrict the channelset based on country requirements. The max clients are 16. (Figure 6-45)Figure 6-45. Wireless –Basic –Primary
IG6600 Administration ManualPage 62 of 1396.5.1.1 AdditionalIG6600 supports to configure 3 additional Wireless networks. Each SSID can havedifferent name and configurations. (Figure 6-46)Figure 6-46. Wireless –Basic –Additional
IG6600 Administration ManualPage 63 of 1396.5.2 SecurityThis page allows you to configure security features of the wireless LAN interface. It allows you to select your Security Mode: Manual and WPS.In WPS mode, it follows the Wi-Fi Protected Setup standard for easy and securewireless network set up and connection. User can use Push-Button or PIN to configurethe connection with IG6600. In Push-Button method, IG6600 and client must press theWPS button to establish connection. In PIN mode, when the Access Point Pin is used,client can input the PIN to establish the connection. When the External Device PIN isused, client device PIN can be entered in the field to establish connection (Figure 6-47).Figure 6-47. Wireless –Basic –AdditionalIn Manual mode, you can set the network authentication method, selecting dataencryption, specify whether a network key is required to authenticate to this wirelessnetwork and specify the encryption strength. Click "Apply/Save" to configure the wirelesssecurity options. (Figure 6-48,Figure 6-49)
IG6600 Administration ManualPage 64 of 139The following items will be configured in the page:Network Authentication: Set the network Authentication method. Open and Sharedcan use the WEP Encryption. 802.1X and WPA require setting valid RADIUSparameters. WPA-PSK requires a valid WPA Pre-Shared Key to be set.802.1X: As the IEEE standard for access control for wireless and wired LANs, 802.1xprovides a means of authentication and authorizing devices to attach to a LAN port.This standard defines the Extensible Authentication Protocol (EAP), which uses acentral authentication server to authenticate each user on the network.WPA/WPA2: The Wi-Fi Alliance put together WPA/WPA2 as a data encryptionmethod for 802.11 wireless LANs. WPA is an industry-supported, pre-standardversion of 802.11i utilizing the Tempoal Key Integrity Protocol (TKIP), which fixes theproblems of WEP, including using dynamic keys.WPA/WPA2 Pre-Shared Key: Set the WPA/WPA2 Pre-Shared Key (PSK).WPA/WPA2 Group Rekey Interval: Set the WPA/WPA2 Group Rekey Interval inseconds. Leave blank or set to zero to disable periodic re-keying.Figure 6-48. Wireless –Security –1
IG6600 Administration ManualPage 65 of 139Figure 6-49. Wireless –Security –2Radius Server: Set the IP address of the RADIUS server to use for authenticationand dynamic key derivation.RADIUS Server is responsible for receiving user connection requests, authenticatingthe user, and then returning all of the configuration information necessary for theclient to deliver the server to the user.Radius Port: Sets the UDP port number of the RADIUS server. The port number isusually 1812 or 1645 and depends on the server.Radius Key: Set the shared secret for the RADIUS connection.WEP Encryption: Selecting Disabled disables WEP data encryption. SelectingEnabled enables WEP data encryption and requires that a valid network key be setand selected unless 802.1X is enabled.WEP, short for Wired Equivalent Privacy, is a protocol for wireless LANs or local areanetworks. This WEP is defined in the 802.11 Standard. WEP is designed so securitylevels are maintained at the same level as the wired LAN. WEP’s aim is to providesecurity by encrypting data over radio waves. WEP protects data as it’s transmittedfrom one end point to another. WEP is used at two lowest layers, the data link andphysical layer. WEP is designed to make up for the inherent security in wirelesstransmission as compared to wired transmission.Network Key: Set whether shared key authentication is required to associate. A validnetwork key must be set and selected if required.
IG6600 Administration ManualPage 66 of 1396.5.3 MAC FilterFigure 6-50. Wireless –MAC FilterThis page allows users to Add/Remove hosts with the specified MAC addresses that areable or unable to access the wireless network. When users decide to use Allow, only theMAC addressed in the user-defined list can access the wireless network. When usersuse Deny, only the user specified MAC addresses are unable to access to wirelessnetwork. And if the Disable option is selected, all users will be able to access to wirelessnetwork.Note: The MAC addresses in the list would immediately take effect when Allow or Denyis checked. (Figure 6-50,Figure 6-51)Figure 6-51. Wireless –MAC Filter –Allow/Deny6.5.4 Wireless BridgeThis page allows you to configure wireless bridge features of the wireless LAN interface.You can select Wireless Bridge (also known as Wireless Distribution System) to connectto other wireless bridge device, but the access point functionality will be disabled.Selecting Access Point enables access point functionality. Wireless bridge functionalitywill still be available and wireless stations will be able to associate to the AP. SelectDisabled in Bridge Restrict which disables wireless bridge restriction. Any wireless
IG6600 Administration ManualPage 67 of 139bridge will be granted access. Selecting Enabled or Enabled (Scan) enables wirelessbridge restriction. Only those bridges selected in Remote Bridges will be granted access.Click "Refresh" to update the remote bridges. Wait for few seconds to update. Click"Save Settings" to configure the wireless bridge options. (Figure 6-52)Figure 6-52. Wireless –Wireless Bridge6.5.5 AdvancedIt allows you to configure advanced features of the wireless LAN interface. You canselect a particular channel on which to operate, force the transmission rate to aparticular speed, set the fragmentation threshold, set the RTS threshold, set the wakeupinterval for clients in power-save mode, set the beacon interval for the access point, setXPress mode and set whether short or long preambles are used. Click "Save Settings"to configure the advanced wireless options. (Figure 6-53,Figure 6-54)Band: Default setting is 2.4GHz.Channel: Select the appropriate channel from the list provided to correspond withyour network settings. All devices in your wireless network must use the samechannel in order to function correctly.Auto Channel Timer: The IG6600 should search for the best wireless channel in thisperiod (minute).802.11n/EWC: Automatic or disable 802.11n support.Bandwidth: 20MHz/40MHz in 2.4G band.Control Sideband: Specify if the extension channel should be in the “Upper”or“Lower”sideband.802.11n Rate: Set the Physical Layer rate. These rates are only applicable whenthe”802.11n/EWC”is configured as “Auto”.802.11n Protection:In“Auto”mode, the wireless devices use RTS/CTS to improve802.11n performance in mixed 802.11g/802.11b networks. Turn protection off to
IG6600 Administration ManualPage 68 of 139maximize 802.11n throughput under most conditions. Do not disable 802.11nprotection if there is a possibility that 802.11b or 802.11g devices will use yourwireless network.Support 802.11n Client Only:“On”enables support for 802.11n clients only. Off willenable support for clients that are not 802.11n.54g®Rate: The default setting is Auto. The range is from 1 to 54Mbps. The rate ofdata transmission should be set depending on the speed of your wireless network.You can select from one transmission speed, or keep the default setting, Auto, tohave the IAD automatically use the fastest possible data rate.Multicast Rate: The default setting is 54Mbps. The range is from 1 to 54Mbps. Therate of data transmission should be set depending on the speed of your wirelessnetwork. You can select from one transmission speed, or keep the default setting, tohave the IAD automatically use the fastest data rate for multicast packets.Basic Rate: Select the basic rate that wireless clients must support.Fragmentation Threshold: This value should remain at its default setting of 2346.The range is 256~2346 bytes. It specifies the maximum size for a packet before datais fragmented into multiple packets. If you experience a high packet error rate, youmay slightly increase the Fragmentation Threshold. Setting this value too low mayresult in poor network performance. Only minor modifications of this value arerecommended.Figure 6-53. Wireless –Advanced –1
IG6600 Administration ManualPage 69 of 139Figure 6-54. Wireless –Advanced –2RTS Threshold: This value should remain at its default setting of 2347. The range is0~2347 bytes. Should you encounter inconsistent data flow, only minor modificationsare recommended. If a network packet is smaller than the packet RTS threshold size,the RTS/CTS mechanism will not be enabled. The IAD sends Request of Send (RTS)frames to a particular receiving station and negotiates the sending of a data frame.After receiving an RTS, the wireless station responds with a Clear to Send (CTS)frame to acknowledge the right to begin transmission.DTIM Interval: The default value is 3. This value, between 1 and 255 milliseconds,indicates the interval of the Delivery Traffic Indication Message (DTIM). A DTIM fieldis a countdown field informing clients of the next window for listening to broadcastand multicast messages. When the router has buffered broadcast or multicast forassociated clients, it sends the next DTIM with a DTIM Interval value. Its clients hearthe beacons and awaken to receive the broadcast and multicast message.Beacon Interval: The default value is 100. Enter a value between 1 and 65535milliseconds. The Beacon Interval value indicates the frequency interval of thebeacon. A beacon is a packet broadcast by the router to synchronize the wirelessnetwork.Global Max Clients: Maximum number of wireless clients.XPress™Technology: Select “Enable” to improve the wireless performance. It is atechnology that utilizes standards based on framebursting to achieve higherthroughput.Transmit Power: User can set the transmit power as 20%, 40%, 60%, 80% and100%WMM (Wi-Fi Multimedia): Feature that improves the experience for audio, video andvoice applications over a Wi-Fi network.
IG6600 Administration ManualPage 70 of 139WMM No Acknowledgement: When the “WMM No Acknowledgement" is enabled,the receiver will not acknowledge received packets during wireless packet transmit. It is suitable in the environment where communication quality is good and interferenceis weak. It can improve transmission efficiency.WMM APSD: WMM Automatic Power Save Delivery. APSD is useful for VoIP phoneto achieve low power consumption.6.5.6 Station InfoAuthenticated wireless stations and their status will be shown here. (Figure 6-55)Figure 6-55. Wireless –Station Info6.5.7 Power SavingThe Power Saving Features provide the ability to turn off specific interfaces at specifictimes. (Figure 6-56)Figure 6-56. Wireless –Power Saving
IG6600 Administration ManualPage 71 of 1396.6MobileNetworkThe IG6600 provides the WAN failover feature which allows gateway to reroute thetraffic to the 3G WAN interface when main Ethernet WAN interface is down. Once themain Ethernet WAN is back, the traffic will fall back to Ethernet WAN.6.6.1 3G DeviceThe following HSPA setting can be bound to the special HSPA stick, If you want soplease select the HSPA stick in device list. User can select prefer Network Access Typeand service operator. If your SIM Card has PIN lock, the PIN Code form allows user toenter the PIN code. (Figure 6.57)Figure 6-57. Mobile –3G Device6.6.2 3G Credential SettingsBefore establish the 3G backup, user need to configure the mobile network connectionsettings which provide by your service provider.zDial Number: The dial number is provided by your service subscriber. Please checkwith your subscriber.zAccess Point Name: The APN (Access Point Name) is the name used to identifypacket service in the 3G/2G mobile network. The APN defines the type of servicethat is provided in the packet data connection.zUsername/Password: User can enter the username/password here.zAuthentication: The network connection authentication.
IG6600 Administration ManualPage 72 of 139Figure 6-58. Mobile –3G Credential6.6.3 3G Connection SettingUser can configure the connection preference that Include connection usage, MTU Size,DNS Server.Figure 6-59. Mobile –3G Connction6.6.4 3G configurationHere allows user to setup the 3G WAN interface back up configuration. The instantactivation will switch back to main WAN interface when it is available. The WANinterface fail test mode can be WAN interface status or PING responses of DGW andDNS.
IG6600 Administration ManualPage 73 of 139Figure 6-60. Mobile –3G Configuration
IG6600 Administration ManualPage 74 of 1396.7 VoiceUse the Voice screen to configure the IG6600’s voice related parameters. It allowssystem administrator to configure the following topics:zPhone-Phone Extension-Extension LinekeyzTrunk-IP Trunk-Trunk Group-Answering Position-Call Routing-Call Restriction-Emergency NumberszSystem-Numbering Plan-Service Mode-Transmission-IGW Group-SMDR-ICD Call LogzVoicemail-General-Extension-Holiday-AdvancedzRegistered PhoneThe configurable items for each part would be described in the following.6.7.1 PhoneUse the Phone screen to configure IG6600’s phone extension authentication andconfigure the default linekey setting.6.7.1.1 Phone ExtensionThe IG6600 combines Proxy and Register servers in its application. All phonesregistered to the internal Register server are set here. (Figure 6-61,Figure 6-62)
IG6600 Administration ManualPage 75 of 139Figure 6-61. Voice –Phone –Phone Extension –1Figure 6-62. Voice –Phone –Phone Extension –2SIP Authentication: It provides 24 IP phones to register.Phone Number: The phone number is a station number. If it conflicts with the settingin Numbering Plan, it fails to add or make the change. Its value range is limited byStart Extension Number and End Extension Number settings in Numbering Planpage.Password: The user password of this phone. The length is up to 24 digits orcharacters. It’s used for Digest Authentication.Day COS: The field assigns Class of Service for day mode operation. Acceptablevalues are 0-7. At default, all extensions are unrestricted.Night COS: The field assigns Class of Service for night mode operation. Acceptablevalues are 0-7. At default, all extensions are unrestricted.FXS Phone: It shows the FXS phone number. It’s programmed in Numbering Plan.
IG6600 Administration ManualPage 76 of 139Display Name: The FXS user’sCallingName.Registration Configuration:Minimal Expire: Minimal registered period of IP phone.SIP Port: The IG6600 listens for requests on the SIP port. This port is used for UDPapplication and 5060 is its recommended value.6.7.1.2 Extension LinekeyThis page allows you to configure the default settings for IP phone’s linekeys. While anew-allocated IP phone is registering to IG6600, IG6600 will send these settings to thephone. You can select Extension, Trunk, Call Park, Feature key and Others to theselinekey. (Figure 6-63) (Figure 6-64)It has 28 Line Keys to be configured. The Line Keys 5-28 can be applied to IP2061’sEDM.Auto Hold: When you are using a line and press the other linekey, IG6600 can holdthe original line. Select “Enable”to open this function.Figure 6-63. Voice –Phone –Extension Linekey-1
IG6600 Administration ManualPage 77 of 139Figure 6-64. Voice –Phone –Extension Linekey-26.7.2 TrunkUse the Trunk screen to configure the PSTN/IP Trunk function related parameters. It isseparated into 6 parts:zIP TrunkzTrunk GroupzAnswering PositionzCall RoutingzCall RestrictionzEmergency Numbers6.7.2.1 IP TrunkThis page allows you to configure the Proxy and Register server of IP Trunk, up to 8lines of IP Trunk are supported. (Figure 6-65,Figure 6-66,Figure 6-67)
IG6600 Administration ManualPage 78 of 139Figure 6-65. Voice –Trunk –IP Trunk –1Figure 6-66. Voice –Trunk –IP Trunk –2
IG6600 Administration ManualPage 79 of 139Figure 6-67. Voice –Trunk –IP Trunk –3Subscriber Information:Phone Number: It’s the assigned phone number from uplink server.Auth ID: The Account ID of registration to uplink server. It’s used for DigestAuthentication.Auth Password: The Password of registration to uplink server. It’s used for DigestAuthentication.SIP Proxy: The position of uplink SIP proxy server. IP address and domain name areall supported.SIP Proxy Port: The SIP signal port of uplink registrar server.Outbound Proxy: The address of uplink outbound proxy server. All sip requestpacket will be sent to this server that will determine their next hops.Outbound Proxy Port: The SIP signal port of uplink outbound proxy server.Register Proxy: The position of uplink register server. IP address and domain nameare all supported.
IG6600 Administration ManualPage 80 of 139Register Proxy Port: The SIP signal port of uplink registrar server.Outbound Registrar: The address of uplink outbound Registrar server. AllREGISTER packets will be sent to this server that will determine their next hops.Outbound Proxy Port: The SIP signal port of uplink outbound registrar server.Register Expires: It’s the time for IG6600 sends REGISTER to uplink register server.It counts based on second.Outgoing Caller ID: It’s used as the Caller ID for the outgoing calls.Registration: If “Registration”is No, the IP Trunk will not send REGISTER to theRegister Proxy.Support E.164: If “Support E.164”is Yes, the IP Trunk follows E.164 format to sendto outgoing phone number.Support DID: If “Support DID”is Yes, the IP Trunk is used in DID operation.DID Table:The table offers its individual phone number for each extensionDID Number: It’s the assigned phone number from uplink server.Outgoing Call ID: It’s the assigned Caller ID number from uplink server.Extension Number: the specified extension for the individual phone number.Display Name: the specified extension user name for the individual number.Local Port:Local SIP Port for IP Trunk: SIP control signal packet Port of IP Trunk Client.Local RTP Port for IP Trunk: Real-Time Protocol packet Port of IP Trunk Client. It’sthe start RTP port address for these IP Trunks.End Dial:If “Support End Dial on #”is Yes, outgoing number from IP trunk will be sent outimmediately after pressing pound key (#).Interdigit Timeout:If there is no any dialed number after the setting time, the number will be sent outimmediately. Its range is form 2 to 9 seconds.Pause Time:Session Timeout:It means the longest communication time for IP trunks, zero means no restriction.RPort:When client is behind a NAT, the rport and received filed can allow SIP proxy toappend the public IP address and port of NAT and transfer SIP message correctly.Choose “Enable” to use this function.DTMF Type:
IG6600 Administration ManualPage 81 of 139In IG6600, there are two methods for transmitting DTMF tone. Select RFC2833Method, the DTMF tone will be transmitted by event packet. Select SIP-INFO Method,the DTMF tone will be represent in SIP INFO Message.6.7.2.2 Trunk GroupThis page allows you to configure the virtual Trunk Group, up to 4 Trunk Groups aresupported. (Figure 6-68,Figure 6-69)Trunk Group & Label:This item allows you to assign physical Trunk to virtual Trunk Group. And you canconfigure your personal string as incoming Caller ID number. For six PSTN lines andeight IP lines you can choose from Group1 to Group 4.Ring Type:It can identify the trunk line and the trunk group to which it belongs to.Trunk Group Priority:This Item allows you to define 4 Trunk Group's interior priority. For four groups youcan choose IP first or PSTN first. This will take effect if call routing entry’s destinationhas been set as Group choice.Figure 6-68. Voice –Trunk –Trunk Group –1
IG6600 Administration ManualPage 82 of 139Figure 6-69. Voice –Trunk –Trunk Group –26.7.2.3 Answering PositionFigure 6-70. Voice –Trunk –Answering PositionsThis page allows you to configure an answering position for each Trunk line's incomingcall including PSTN trunk and IP Trunk. You can choose Auto Attendant, Operator, ICDGroup or manually configure the target extension phone number on Day/night basis.(Figure 6-70)
IG6600 Administration ManualPage 83 of 139Choose Auto Attendant, an idle VAA will auto-answer this incoming trunk call.Choose Extension, you must configure the target phone number on Day/Night basis.Choose ICD Group, you can configure an ICD group. The maximum phones for one ICDgroup are 25.Choose Operator, the incoming trunk call will be redirected to Operator.6.7.2.4 Call RoutingThis page allows you to configure the call routing table. Each item is a routing rule foroutgoing call. From/To define the number range, Min/Max define the match length,Del/Insert can change the target number, Destination to define the outbound callinterface.In the Destination field, the drop list includes a particular option: “IGW Group”. Whenselecting “IGW Group”, the next field “I”contains the founded IG6600’s name which ismaintained by the IGW group, and you can select a suitable IG6600 to route your calls.(Figure 6-71)Figure 6-71. Voice –Trunk –Call Routing Table6.7.2.5 Call RestrictionThis page allows you to configure the call restriction table. If the caller's COS priority ishigher than the entry's COS value, the call is allowed. (Figure 6-72)The allowed intervals are made up of “From”and “To”entry which establish a numericrange. For example, an entry of “From 1700”,“To 1800”would include the following
IG6600 Administration ManualPage 84 of 139range of numbers as the leading: 1700, 1701, 1702, …, 1799, 1800. Each From/Toentry can be from 1 to 13 digits long and may contain any digit 0-9. The “From”entrymust be less than or equal to the “To”entry.Figure 6-72. Voice –Trunk –Call RestrictionIf the TrunkAccess value is set to Y, the call will follow the restriction setting only whenseizing line and make a call. If the TrunkAccess value is set to N, the call will follow therestriction only when dialing a number directly. If the TrunkAccess value is set to YN, it’ssuitable for both operations.6.7.2.6 Emergency NumbersWhen they dial a pre-configured emergency number, any user can make an emergencycall regardless of call routing table, call restriction, and station lock. Notice: The numbersof emergency dial must not collide with the numbers in Numbering Plan.This page allows you configure five emergency call numbers and lines with whichemergency calls are sent out. (Figure 6-73)
IG6600 Administration ManualPage 85 of 139Figure 6-73. Voice –Trunk –Emergency Dial6.7.3 SystemUse the System screen to configure the System function related parameters. It isseparated into 6 parts:zNumbering PlanzService ModezTransmissionzIGW GroupzSMDRzICD Call Log
IG6600 Administration ManualPage 86 of 1396.7.3.1 Numbering PlanFigure 6-74. Voice –System –Numbering PlanThis page allows you to configure extension number range. You can also define somespecial service numbers in the table. (Figure 6-74)Start extension: It’s the start phone number of system internal extension. All validextension number can’t be smaller than it.End extension: It’s the end phone number of system internal extension. All validextension number can’t be greater than it. If receiving an IP20xx’sPlug&Playrequest, IG6600 will allocate the first unused number from this limited region.FXS Phone Number: It determines the FXS phone number.Operator speed-dial number: If dial this number, the operator extension will becalled. The length is limited on 1 character.When you press the “Configuration”button, the operator-related settings can beconfigured: (Figure 6-75)
IG6600 Administration ManualPage 87 of 139Figure 6-75. Voice –System –Numbering Plan – Operator ConfigurationOperator day: It’s the system operator number during day. If dial Operatorspeed-dial number, this extension will be called during day.Operator Night: It’s the system operator number during night. If dial Operatorspeed-dial number, this extension will be called during night.Alternate Operator day: When the Operator during day does not answer a call,the call will be rerouted to alternate operator during day.Alternate Operator night: When the Operator during night does not answer a call,the call will be rerouted to alternate operator during night.Reroute Time: Set the length of operator no answer time to reroute to alternateoperator. The time is applied to the call for alternate operator also. If alternateoperator doesn’t answer the call in the Reroute time, the call is reroute toOperator’s Voice Mail box. “Unlimited”means it keeps ringing to the operator.Voice mail service number: If dial this number, internal user can enter IG6600’svoicemail system and do some operations such as listening personal message.Start PSTN Line number: IG6600 provides 6 PSTN lines at most. Every line has itsown internal alias number. You can dial these numbers directly to access PSTNtrunks.Start IP Trunk number: IG6600 provides 8 IP Trunk lines at most. Every line has itsown internal alias number. You can dial these numbers directly to access IP Trunks.Start Trunk Group number: IG6600 provides 4 trunk groups at most. If dialing trunkgroup number, IG6600 will choose the first idle line for caller automatically.All Paging number: If dialing this number, all internal IP20xx will be paged. It canselect the range of the paged extensions. If it’s LAN, it pages the IP20xx on IG6600’sLAN side. If it’s WAN, it pages the IP200xx on IG6600 WAN side, but under the sameRouter with IG6600. If it’s Both, it pages the all IP20xx on LAN and WAN.Start Paging Group number: 3 paging groups are defined in IG6600. If dialing aPaging Group number, the call will page to predefined internal IP phones. It can also
IG6600 Administration ManualPage 88 of 139select the Range like All Paging Number. The maximum phones for each paginggroup are 24.While pressing “Configuration”in “Start Paging Group number”, it shows PagingGroup Configuration screen. (Figure 6-76)Figure 6-76. Voice –System –Numbering Plan –Paging GroupStart ICD Group number: 4 ICD groups are defined in IG6600. The maximumphones for each ICD group are 25. If one ICD Group is assigned to Answer Positionof certain line, when there is an incoming trunk call, extensions of the ICD group willbe called and ringingWhile pressing “Configuration”in “Start ICD Group number”, it shows ICD GroupConfiguration screen. (Figure 6-77)Figure 6-77. Voice –System –Numbering Plan –ICD GroupThere are six items to be decided.
IG6600 Administration ManualPage 89 of 139For Ring Mode: The “All Ring”mode is no needed to use “No Answer Time”and“Timer Enable”.For other items: If “Timer Enable”is YES, the incoming call will be transferred toanother ICD Group’s member every “No Answer Time”. If NO, the call will ignore “NoAnswer Time”and finally reroute to “Reroute Destination”after “Reroute Time”.“ICDGroup Name”is shown on the phone when receiving the ICD Group call.System Speed Dial: Speed Dialing allows you to store frequently outgoing numbers.There are 100 sets to configure (600~699). Extension’s Class of service (COS) canalso be checked or not. (Figure 6-78)Figure 6-78. Voice –System –Speed DialStart Call Park Number: IG6600 supports to park 4 trunk calls maximum. The CallPark number can be programmed on the line keys.6.7.3.2 Service ModeThis page allows you to configure the day/night/time service mode. You can alsocustomize the working time manually for each weekday.If you choose Time Mode, it’s for the specified day of week. The time is entered in24-hour format. Valid entries are 00:00 to 23:59 in 1-minute increments. (Figure 6-79)
IG6600 Administration ManualPage 90 of 139Figure 6-79. Voice –System –Service Mode6.7.3.3 TransmissionThis page allows you to configure the Audio, FXS, and FXO settings. Click “SaveSettings”button to save the new configuration. (Figure 6-80,Figure 6-81)Figure 6-80. Voice –System –Transmission –1Audio: It is used to set many Audio-related options. It will be applied to the all FXS andPSTN lines.Country: It may be used to determine not only the Caller ID detection/transmissionmethod but also ring/tone cadence/frequency.
IG6600 Administration ManualPage 91 of 139RTP Packet Size: 10/20/30/40/50/60 ms.Codec G.711 u-law, G.711 a-law, G.726-16, G.726-24, G.726-32, G.726-40: IG6600supports different audio priority. You can choose “None”,“First”,“Second”,“Third”,“Fourth”,“Fifth”and “Sixth”.FXS: It is used to set many FXS-related options.Fax Support: The system supports FAX/modem tone detection with G.711 and T38mode.Call ID Method: The system provides the ability to detect the calling partyidentification provided by PSTN lines. It also transmits the calling party identificationto POTS ports. There are four choices: NONE, DTMF_BR, DTMF_AR, FSK.Inter-digit Timeout: Its range is from 2 to 9 seconds.Figure 6-81. Voice –System –Transmission –2FXO: It is used to set many central office line options.Call Abandon Time: For every PSTN/FXO call, system provides the facility tomonitor the call status. If the remote party hangs up, the ongoing call must beterminated. The PSTN line monitor is done by the loop-break signal or busy tone.The value range is: Disable/100/200/…/1000 ms.Ring Recognition Time: The timer determines the minimum ring durationrecognized as a valid incoming ring on a FXO port. Shorter ring signals are ignored.The timer range is 200ms to 600ms in 40ms increments.Delay Ring Time: The timer is to allow the Central Office to send ICLID before thecall is answered. Once the timer expires, the programmed extensions will ring andthe ICLID number will be sent to the ringing extensions. The timer range is 3 to 6seconds on 0.5 second increments.
IG6600 Administration ManualPage 92 of 139Dial Wait Time: When the user seizes a PSTN/FXO line, the Stable Time delay isneeded to wait the dial tone from Central Office. Its range is from 350 to 950 ms.Inter-digit Timeout: Its range is from 2 to 9 seconds.Flash Time: The on-off duration for sending the FLASH signal. Its range is from 90 to700 ms.Flash New Call: If this item is set “Enable”, a call will be taken account of a new callwhen the CO FLASH feature is used.FXO to FXO Call Duration: The maximum calling time between two FXO lines.DTMF Signal On/Off Duration: The on/off time duration of DTMF signal. Theirranges are from 50 to 200 ms.Pause Time: The pause time of alphabet “p”in the process of call dialing. The fourvalues are 1.5, 2.5, 3.5, and 4.5.Ring Abandon Time: It specifies the maximum time between valid ring signals fromthe CO/PBX. If the duration between rings exceed the Ring Abandon time, IG6600stops ringing the destination(s) and the port returns to idle.6.7.3.4 IGW GroupSeveral IG6600s can be set into an IGW Group. IGW Group’s members can share thewhole trunks.In an IGW Group, one master IG6600 and at most 9 slave IG6600s are available.Master IG6600 must have a public/static IP address. Master and all slave IG6600sshare one password for authentication. If the IP address of master is set in a slaveIG6600, slave IG6600 sends its IP address, name, and password to the master. MasterIG6600 verifies the received password and name. If the password is valid and the nameis not duplicated, master IG6600 sends the IGW list to all slave IG6600s. (Figure 6-82)Figure 6-82. Voice –System –IG6600 Group
IG6600 Administration ManualPage 93 of 1396.7.3.5 SMDRSMDR (Station Message Detail Recording) will take down user’s dialing record. It contains every calling period. From the log of SMDR, the administrator can charge somefees from the user.This page allows you to view the SMDR record and configure the SMDR. Click “ViewSMDR”button to view the SMDR record, and click “Configure SMDR”button toconfigure the SMDR. (Figure 6-83,Figure 6-84,Figure 6-85)Figure 6-83. Voice –System –SMDRFigure 6-84. Voice –System –SMDR RecordThe “PSTN Outgoing Call Duration Start Time”is used to estimate whether the PSTNoutgoing call to be recorded. If the duration is less than it, the call won't be recorded. If
IG6600 Administration ManualPage 94 of 139log mode is configured, the specified SMDR record will be sent to local or/and remotelog server.Figure 6-85. Voice –System –SMDR Configuration6.7.3.6 ICD Call LogThis page shows the Call Log for incoming call to ICD group. (Figure 6-86)Figure 6-86. Voice –System –ICD Call Log6.7.4 Voice MailIG6600 provides a built-in Auto Attendant and Voice Mail System. It is separated into 4parts:zGeneralzExtensionzHolidayzAdvancedThe configurable items for each part would be described in the following.
IG6600 Administration ManualPage 95 of 1396.7.4.1 GeneralThis page allows you to configure the general settings of the auto attendant and voicemail. (Figure 6-87,Figure 6-88)Auto Attendant:Working Time: Weekday’s working time.Saturday Working Time: 00000000 means Saturday Holiday.Sunday Working Time: 00000000 means Sunday Holiday.Lunch Break Time: The time for lunch break.Admin Password: The password of administrator.Max Try Time: Maximum error times for extension’s key input.Action When Max Error Reached:You can set the system “Forward to operator”or“Disconnect”when reaching the “Max Try Time”errors for key input.Prompt Language: Automated Attendant language type. It provides one or twolanguages to be chosen.Voice Mail:Email Notify with Voice Files: Add attached WAV file in notifying email for leavedmessage.Days for Keeping Voice Mail: Keep days for leaving messages. 0 means that themessages are kept until the users delete them.SMTP Support SSL: Choose “Yes” to support SSL.SMTP Server: SMTP Mail Server.SMTP Server Port: SMTP Mail Server port. The default value is 25.Sender Email Address: Email Address of Sender.Sender User Name: User Name of Sender’s Email.Sender Password: Password of Sender’sEmail.Max recording time:The range of recording time is form 1 to 30 minutes.Silence detection for VM recording:Set “Enable”of this item will do the silencedetection in VM recording. If “silence”is detected, IG6600 will terminate the recordingand release the line.Voicemail Tag: Voicemail tagEmail header: Email header
IG6600 Administration ManualPage 96 of 139Figure 6-87. Voice –Voice Mail – General –1Figure 6-88. Voice –Voice Mail – General –2
IG6600 Administration ManualPage 97 of 1396.7.4.2 ExtensionVoice Mail extension configuration allows you to configure voice mail settings for eachextension. While pressing “Configure”, it shows Extension Voice Mail Configurationscreen. (Figure 6-89)Figure 6-89. Voice –Voice Mail –Extension RegistrationThe following items will be configured in the Extension Configuration (Figure 6-90):Voice Mail: Enable/Disable. To disable this item, there is not allowed to listen to themessage from outside party. (See Appendix 3.2.3)Password: Password of voice mailbox of the extension.E-mail Address: Phone user’s E-mail Address.Prompt Language: Provides one or two language to be chosen.
IG6600 Administration ManualPage 98 of 139Figure 6-90. Voice –Voice Mail –Extension –Extension Configuration6.7.4.3 HolidayThis page allows you to configure the holiday or special off-duty days. You can click thebuttons under the table to choose pages. (Figure 6-91)Figure 6-91. Voice –Voice Mail –Holiday6.7.4.4 AdvancedThis page allows you to browse, upload or download voice files through IG6600’s ftpserver. (Figure 6-92)Figure 6-92. Voice –Voice Mail –Advanced
IG6600 Administration ManualPage 99 of 1396.7.5 Registered PhoneThis page lists the information of registered phones, and provides the link to access thephone's web page. (Figure 6-93)Figure 6-93. Voice –Registered Phone
IG6600 Administration ManualPage 100 of 1396.8 ManagementThe system administrator can do the following functions to manage the configurations,events, and software update of the IG6600.zSettings-Backup-Update-Restore DefaultzSystem LogzTR-069 ClientzTime Settings-Internet Time-Daylight Saving TimezAccess Control-Web Port-PasswordzUpdate SoftwarezReboot6.8.1 SettingsSystem Administrator can Backup and Update the IG6600’s settings. The settings canbe saved from IG6600 to PC. The saved setting file can also be loaded from PC toIG6600. These functions can help the system administrator to manage large amount ofIG6600s efficiently. Restore Default would set the IG6600 with the factory defaultconfiguration.6.8.1.1 BackupClick “Backup Settings”, you may save your IG6600’s configurations to a file on your PC.(Figure 6-94)Figure 6-94. Management –Settings –Backup
IG6600 Administration ManualPage 101 of 1396.8.1.2 UpdateClick “Browse” to locate the setting file saved on the Local PC. Then, click “UpdateSettings”would apply the settings to the IG6600 according to the configuration file.(Figure 6-95)Figure 6-95. Management –Settings –Update6.8.1.3 Restore DefaultClick “Restore Default Settings” to restore the factory default settings. This would behelpful when the settings mass up. After IG6600 returns to factory default settings, thewizard setup is invoked automatically when the administrator accesses to IG6600’swebserver. (Figure 6-96)Figure 6-96. Management –Settings –Restore Default
IG6600 Administration ManualPage 102 of 1396.8.2 System LogThis allows system administrator to view the system log and configure the system logoptions. Click "View System Log" to view the system log. Click "Configure System Log"to configure the system log options. (Figure 6-97,Figure 6-98)When you configure the system log options, you can see Log Levels and Display Levels:Emergency, Alert, Critical, Error, Warning, Notice, Informational, and Debugging. TheLog Level implies that what log level is applied to IG6600 to record the log. The DisplayLevel would just show the users the log message that they want to know. As a result,Display Level was just a subset of total log messages. If “Mode”is set to “Remote”or“Both”, the log messages would be sent to the specified UDP port of the specified logserver. Click “Apply/Save”button that you can save the new configuration.Figure 6-97. Management –System LogFigure 6-98. Management –System Log –System Log Configuration
IG6600 Administration ManualPage 103 of 1396.8.3 TR-069 ClientWAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) toperform auto-configuration, provision, collection, and diagnostics to this device.Firmware upgrade or vendor configuration file backup can be done remotely on ACSserver. Select the desired values and click "Save Settings" to configure the TR-069client options. (Figure 6-99)Inform: It can be set to Disable or Enable for periodically inform every Inform Interval.Fill the correct ACS URL, ACS username/password and select Interface, the TR-069client is able to connect to ACS server.Display SOAP message on serial console: Disable/Enable.Connection Request Authentication:The“Connection Request User Name”and“Connection Request User Password”are used for the server to initiate an ACSinitiation connection.Figure 6-99. Management –TR-069 Client6.8.4 Time SettingThis item allows you to configure system’s time and the Daylight Saving Time.6.8.4.1 Internet TimeThis page allows you to configure the NTP time server so the IG6600 can synchronizeits system time with NTP time server automatically (Figure 6-100).
IG6600 Administration ManualPage 104 of 139Figure 6-100. Management –Time Setting –Internet Time –NTP setting6.8.4.2 Daylight Saving TimeFigure 6-101. Management –Time Settings –Daylight Saving Time
IG6600 Administration ManualPage 105 of 139Figure 6-102. Management –Time Settings –Day Light Saving Time –Manual DST RuleThis page allows you to configure the Daylight Saving Time (DST) which supports autoadjustment for daylight saving time. Click “Save Settings”button that you can save thenew configuration. Click “Cancel Changes”button that you can cancel the changes.(Figure 6-101,Figure 6-102)Default International DST Rule:Default DST Rule obey international standard rule.Manual DST Rule:Define your own DST Rule.Start Time of DST: The date and time to start daylight saving.If “Weekday”is 0, it means the date to start daylight saving is at exactly the givendate. If “Weekday”is not 0, the DST starts on the “Weekday”on or after the givendate.End Time of DST: The date and time to end daylight saving.If “Weekday”is 0, it means the date to end daylight saving is at exactly the givendate. If “Weekday”is not 0, the DST ends on the “Weekday”on or before the givendate.Save Time during DST Period: The amount of hour/min/sec to add to the currenttime during daylight saving period.6.8.5 Access ControlThis item allows you to configure Web Port and password for user, support, andadministrator.
IG6600 Administration ManualPage 106 of 1396.8.5.1 Web PortThis page allows you to change the IG6600's web port. And it will take effect after reboot.(Figure 6-103)Figure 6-103. Management –Access Control –Web Port6.8.5.2 PasswordIn this page you can define the passwords for administrator, support, and user. TheAdministrator has unrestricted access to change and view configuration of your IG6600.The Support is used to allow an ISP technician to access your IG6600 for maintenanceand to run diagnostics. The User can access the IG6600, view configuration settings andstatistics, as well as, update the router’s software.Use the password field to enter up to 16 characters. Note: Password cannot contain aspace. (Figure 6-104)Figure 6-104. Management –Access Control –Password
IG6600 Administration ManualPage 107 of 1396.8.6 PTCIG6600 can connect to a PTS for upgrade firmware. You can configure IG6600 name,PTS server URL and Time interval for check new firmware version. (Figure 6-105)Figure 6-105. Management-PTC6.8.7UpdateSoftwareThe new released software could be upgraded from the Local PC side or remotely. Clickthe “Browse”to locate the new software image file in the PC. Then, click “UpdateSoftware”to process the software update. NOTE: The upgrade process takes about 5minutes to complete, and your IG6600 will reboot. (Figure 6-106)Figure 6-106. Management –Update Software
IG6600 Administration ManualPage 108 of 1396.8.8 RebootFigure 6-107. Management –Save/RebootClick “Reboot”to reboot the IG6600. The IG6600 would automatically save theconfiguration before reboot, so that modified settings would take effect after reboot.(Figure 6-107)
IG6600 Administration ManualPage 109 of 1396.9 DiagnosticsThis page provides the following information to users: (Figure 6-108,Figure 6-109)zThe network connection information on the net.zThe status of IG6600's PSTN Line.zThe status of IG6600’s IP Trunk Line.zThe status of IG6600’s AA Line.zThe status of IG6600’s FXS.1) Network ConnectionPASS: Normally connectedFAIL: Connecting failDOWN: No connection2) PSTN Line / IP Trunk Line / AA / FXSFAILED: Connecting fail or registering failureIDLE: The line is idleN/A: The line is not availableBusy: The line is in useFor Refresh Mode, if user select automatically refresh, the web page will automaticallyrefresh for every 20 seconds.Click “Disconnect”button will allow you release the selected trunk line or rescue theblocked one.Figure 6-108. Diagnostics –1
IG6600 Administration ManualPage 110 of 139Figure 6-109. Diagnostics –26.9 LogoutPress “Logout”, you can logout the IG6600 web configuration page.
IG6600 Administration ManualPage 111 of 139Appendix 1: Product SummaryTCP/IP ProtocolsIP Protocol (791)ARP (RFC 826) / RARP (RFC 903)ICMP (RFC792)TCP (RFC 793)UDP (RFC 768)SNTPDNSHTTPTelnetTFTPRTPStatic RoutingNAT with ALGsIP Address AssignmentStaticDynamicSubnet MaskPPPoE Client (RFC 2516)Primary and Secondary DNSDHCP Server (RFC 2131-2132)DHCP Client (RFC 2132)RoutingRIP v1/v2Static routingDHCP Server/Relay/ClientDNS RelayNAT/NAPTVirtual ServerVirtual ServerPort TriggerDMZQoSIP ToS function (RFC 1349)Priority queues for upstream traffic based on ToS field.IP PrecedenceBandwidth Control3G3G HSDPA dongles for WAN backup and 3G interfaceVoIP ProtocolsSIP (RFC 3261)SDP(RFC2327, RFC3264)Real Time Protocol (RTP ; RFC 1889)MD5 (RFC3261 HTTP) digest authenticationG.168 Echo CancellationVoice Codec: G.711u, G.711a, G726-16, G726-24, G726-32 and G.726-40 (G.729a optional)Support FAX/modem tone detection and auto-fallback to G.711T. 3 8
IG6600 Administration ManualPage 112 of 139IP TrunkSupport up to 8 IP TrunksSIP message, including INVITE, re-INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, INFO,REFER, SUSCRIBE/NOTIFY and REPLACE messages.SIP Outbound Proxy, SIP Proxy and RegistrarAuto-Registration when power-on or periodSession Timer supportSupport IP address, domain name, user name, display name for SIP URLDigital AudioCodec: G.711 a-law/µ-law 64Kbps, G.726-16/24/32/40SIP Call Offer /Answer: Codec auto capacity exchangeEcho Cancellation: G.168 for each voice lineSilence Detection/SuppressionComfort Noise GenerationAdaptive jitter bufferDifferent frame size support (10,20,30,40, 50, and 60ms)Packet loss concealmentOut-band (RFC2833) and In-band DTMFSecurityPassword protected system managementUser authentication for PPP (PAP/CHAP/MSCHAP)FirewallPacket FilteringAccess Control ListWireless Security:Support WEP (64, 128-bit) encryption802.1x and WPA/WAP2 authenticationMAC Address-based access controlWDS supportConfiguration ManagementLAN/WAN management via Telnet interface or Web-based browser interfaceFirmware upgrade available by TFTP/ HTTPStatus display and event report from Web-based managementConfiguration Save and RestoreReset to factory defaultRadio - WLANStandard : IEEE 802.11b/g/nMedia Access Control : CSMA/CA with ACKModulation : OFDM/CCKFrequency Range (Range depends on different country)Remote DiagnosticSyslogDevice Diagnostic, Enable remote test following:Test the connection to your local network,The connection to your Internet service provider,The status of PSTN Line,The status of IP Trunk Line,The status of VAA Line,The status of FXSPhysical InterfacesOne 10/100/1000BaseT Ethernet port (RJ-45) for WAN interfaceOne 10/100BaseT Ethernet port (RJ-45) for LAN interface
IG6600 Administration ManualPage 113 of 139One Telephone interface (RJ-11)Six PSTN Line interface (RJ-11)One USB Host interfaceLED StatusLED Name Color Status DescriptionRed On Firmware updatingBlue Flashing System booting upBlue On System initialized and runningPOWER Red/BlueOff Power offOn Wireless LAN is activeWIRELESS BlueOff Wireless LAN is idleOff PSTN Line is idleLINE (1-6) BlueOn PSTN Line is activeOff Phone is idleTEL BlueOn Phone is activeOn LAN is connectedOff LAN is not connectedLAN BlueFlashing LAN activity present (traffic in eitherdirection)Blue On WAN is connected and IP is obtainedRed On WAN is not conneced or no IP assignedWAN Red/BlueFlashing WAN activity present (traffic in eitherdirection)Power RequirementInput : Voltage Range 90~230 VACOutput : 12V DC / 1.5AOperating EnvironmentTemperature : 0~40Humidity : 10 to 90%, non-condensingPhysical SpecificationDimension : 190(W) x 280(L) x 34(D) (mm)
IG6600 Administration ManualPage 114 of 139Appendix 2: Feature Access CodesThe Feature Access Codes are applied in Tecom IP2032/2061/2062 Phones and FXSphone only. It’s to activate/cancel some IG6600 user-specified functions.These Feature Access Codes are used when the phone is at idle state.Direct Call ForwardForward all of the calls without regard to the extension status.(Type: 0 – ICM, 1 – Outside, 2 –Both)To Activate*21 + Type + Ext/VAA/ICD No.*21 + Type + * + (PSWD) + * + Outside NumberTo Cancel**21Busy Call ForwardForward the calls if the extension is busy.(Type: 0 – ICM, 1 – Outside, 2 –Both)To Activate*22 + Type + Ext/VAA/ICD No.*22 + Type + * + (PSWD) + * + Outside NumberTo Cancel**22No Answer Call ForwardForward the calls if the extension doesn't answer the call within No Answer Time.(Type: 0 – ICM, 1 – Outside, 2 –Both)To Activate*23 + Type + Ext/VAA/ICD No + * + Time.*23 + Type + * + (PSWD) + * + Outside Number + * + Time.To Cancel**23DND Call ForwardForward the calls if the extension enables DND.(Type: 0 – ICM, 1 – Outside, 2 –Both)To Activate*24 + Type + Ext/VAA/ICD No*24 + Type + * + (PSWD) + * + Outside NumberTo Cancel**24Follow Me Call Forward:Forwards calls at your extension to the extension where you are currently working.(Type: 0 – ICM, 1 – Outside, 2 –Both)
IG6600 Administration ManualPage 115 of 139To Activate*25+Type+ExtNo+*+PasswordTo CancelTo disable, dial **25 + Ext No + * + PasswordCall ForkWhen extension gets an incoming call, the extension gets ringing. It rings anotherextension or rings an outside destination simultaneously.(Type: 0 – ICM; 1 – Outside; 2 –Both)To Activate*26 + Type + Ext No*26 + Type + * + (PSWD) + * + Outside NumberTo Cancel**26Do Not DisturbExtension users can enable DND to stop incoming calls from ringing at their phone.To Activate*4To Cancel**4Call PickupUsers can answer the calls at another extension. The feature allows you to easilyaccess calls ringing via the feature access code.*53 + Ext No.COS FollowingIt changes the individual COS of the extension temporarily.*55 + (phone number) + (password)Call Back Busy (for IP20xx only)When remote party is busy, press 6 to wait call back. Press **66 to delete the record.To Activate6To Cancel*66Reset Feature ButtonsReset all feature buttons to IG6600’s setting.*68 + (Password)Reset To DefaultSelected IG6600 extension features can be returned to default setting.*69+(password)
IG6600 Administration ManualPage 116 of 139Feature Key ProgrammingTo program the line keys as a PSTN, IP Trunk, Trunk Group number, Call-Park numberor Extension number.*70 + (Feature Key number: 01 –28(*)) + (PSTN, IP Trunk, Trunk Group number,Call-Park number or Extension number)Note: IP2032 provides 2 keys for feature access.IP2062 provides 4 keys for feature access.IP2061 supports EDM module, it provides 24 more (total 28) keys for featureaccess.Service Mode SelectionChange Service Mode from Operator*79 + (Service Mode, 1 –3) + (password)(Service Mode:1: Day Mode2: Night Mode3: Time Mode)Agent Log On/OffIt can control the status in an ICD group.To Activate (Log On)*91To Cancel (Log Off)**91Phone Lock/UnlockYou can use the Lock feature to prevent unauthorized trunk calls from being made fromextension.To Activate Phone Lock*97 + (password)To Cancel Phone Lock**97 + (password)Call WaitingIf disabled, it returns busy response while getting second call at non-idle stateTo Activate*98To Cancel**98Page Allow/DenyBlock one-way paging (group and all page) over the IP phone speakerTo Activate Page Deny
IG6600 Administration ManualPage 117 of 139*99To Cancel Page Deny**99
IG6600 Administration ManualPage 118 of 139Appendix 3: Auto Attendant and Voicemail SystemAppendix 3.1 System Voice PromptsAppendix 3.1.1 Preset Voice PromptsIG6600 provides two languages service for the all voice files. The all files are saved in vox folder inPCM u-law format. The only difference of the file name in the both languages is the leading digit ofthe file name. It’s“1”for the first language, “2”for the second language.File# Contents Application10001 Hello, please dial the extension number directly orpress zero for the operatorIt’s a Welcome Message. It’s played while getting anincoming FXO/IP line call in working hours.10002 Hello, it is out of the office hours, please dial theextension number directly or press zero for theoperatorIt’s a Welcome Message. It’s played while getting anincoming FXO/IP line call in off hours.10003 Hello, it is lunch time, please dial the extensionnumber directly or press zero for the operatorIt’s a Welcome Message. It’s played while getting anincoming FXO/IP line call in lunch hours.10004 Hello, today is holiday, please dial the extensionnumber directly or press zero for the operatorIt’s a Welcome Message. It’s played while getting anincoming FXO/IP line call in holidays.10051 Please dial the phone number, at the end, presspound key (#)It requests to dial a phone number.10097 This mailbox's capacity is used. There is no roomfor more messages.IttalkstotheCallerithasnoroomtostoretheleavingmessages.10102 The number is incorrect, your call will betransferred to the operatorAA gets non-existed extension number input manytimes. AA will transfer the call to Operator.10103 The number is incorrect It’s played while the user makes an incorrect input10104 Please check your number and dial again It’s played before AA hangs up the call.10106 The number is incorrect, please dial again AA gets non-existed extension number input andallows the caller to redial.10107 The number is incorrect, Please check yournumber and dial again, bye bye!AA gets non-existed extension number input manytimes. AA will drop the call.10201 Your call is in transferring, please wait It’s played before AA transfers the call to thetransferred party.10205 The extension line is busy, to wait for a retry,please press the star key (*)The transferred destination is busy. AA provides somechoices for the user.10206 The number you dialed is not available, to wait foraretry,pleasepress thestarkey(*)The transferred destination doesn’t answer the call in30 seconds. AA provides some choices for the user.10207 To leave a message, press the pound key (#) Same as 10205 or 10206, another choice.10210 To dial another number, press zero for the operator Same as 10205 or 10206, another choice10212 The number you dial is not answered, to wait or aretry, please press the star key (*)10221 Sorry, the number you dialed is not available,please dial another number, or press zero for theoperatorIt’s played while transferring a call to an extension set“Reject”of dial in.10301 Please leave your message after the beep, whenfinish, press the pound (#)It reminds the user how to leave messages.10302 Your message has been recoded Finish leaving message.10303 To confirm recording, press oneTo listening to your record, press twoTo record your message again, press threeTo cancel your recording, press fourWhen finishing, press the pound (#)It’s played after finishing leaving message.10304 Your message has been saved The leaving message is recorded.10305 End of messages Notity that all leaving messages are played10306 Thanks for your using, goodbye It’s played while finishing Voicemail System service.10501 Please input mailbox number It’s played first while the user gets into Voice Mail Boxthrough the FXO/IP trunks.10502 Sorry, no such a mailbox number, please try again It’s played if the user dials an invalid mailbox ID..
IG6600 Administration ManualPage 119 of 13910503 The mailbox has not enabled, please dial anothernumberIt’s played if the user dials a valid, but disabled mailboxID.10504 Please input your password It requests the user to enter the password of themailbox.10505 The password is incorrect, please try again The user dials an incorrect password. It allows the userto try again.10506 The password is incorrect, please check it and trylaterThe user dials incorrect password over 3 times. Itdisallows the user to try again.10507 To listen to the message, press oneTo delete all messages, press twoTo record your personal greeting, press threeTo change the password, press fourIt’s played after entering Voice Mail Box.10510 You have no messages No leaving message in the mailbox.10511 You have It will report how many leaving messages in themailbox.10512 messages It reports how many leaving messages in the mailbox."xx messages"10513 message "x message"10515 new10516 To listen to this message again, press oneTo listen to next message, press twoTo delete this message, press threeTo transfer this message to another mailbox, pressfourTo listen to the previous message, press fiveWhen finish, press the pound key (#)This message is played when user dial a digit otherthan 1~5 and # during message listening.10517 This is the last message It’s played if it has played the all messages.10518 To confirm the deletion, press star (*)10519 This is the first message It’s played if user order playback previous messagewhen it has played the first message.10521 You message has been transferred successfully Transfer the leaving message to another mailbox well.10522 Transferring failed Fail to transfer the leaving message to anothermailbox.10523 Deleting, please wait Voicemail system is deleting the all leaving messages.10524 All messages are deleted All leaving message are deleted.10526 Please input new four digits number password It reminds the user how to input the new mailboxpassword.10527 The new password you entered is It plays what the new input password is.10528 To confirm the new input, press oneTo re-enter, press twoTo cancel and return to the previous menu, pressthe pound (#)It’s to ask whether the new input password is correct.10529 Your password has been changed It’s to report the password is changed successfully.10531 To listen to your greeting, press oneTo record new greeting, press twoTo delete the current greeting, press threeWhen finish, press the pound (#)It’s for recording a user’s temporally greeting.10532 You have no greeting recorded It’s played if having no greeting message.10533 Please record greeting after the beep. When finish,press the pound (#)It reminds the user how to record the greetingmessage.10534 Your recording is finished It’s played after finishing recording.10547 The setting is completed Finish setup.10549 Deletion completed It reports the leaving message is deleted successfully.10550 Deletion failed It fails to delete the leaving message.10580 Sorry, the mailbox is in use The mailbox is in use.10601 Please begin to record after the beep, when finish,press the pound (#)It reminds the administrator how to record the voicefiles.10731 AM ante meridiem10732 PM post meridiem10733 Oh Zero. Ex. February 3rd two oh two a.m. (Feb 03 2:02a.m. = 2:02 )19001 Please input the administrator password It requests administrator to enter the mailbox
IG6600 Administration ManualPage 120 of 139password.19011 To record the first language greeting, press oneTo record the second language greeting, press twoWhen finish, press the pound (#)It’s for recording system greeting message.19012 To record the greeting for regular office hours,press oneTo record the greeting for out of office hours, presstwoTo record the greeting for lunch time break, pressthreeTo record the greeting for holidays, press fourWhen finish, press the pound (#)It’s to choose what kind of greeting message will berecorded.19013 To listen to current voice file, press oneTo record the voice file, press twoWhen finished, press the pound (#)It’s for recording voice files.19015 There are no recording The voice message is not yet recorded.19073 The extension number that you entered is notinstalled in this systemIt plays if entering a wrong extension number.19200 Please input five digits number voice code.To cancel the input, please press the pound (#)It’s for entering voice file name.19201 The voice file code you entered is It’stoplaywhatvoicefilenameisentered.91000 For Language one, press one. For Language two,press twoIf setting “Two Languages”,it’s played before Welcomemessage.91100 Beep It’s played before recording any message.pcmudial Dial Tone - PCMUpcmadial Dial Tone - PCMAg729dial Dial Tone - G729g726dial Dial Tone - G726pcmurb Ringback Tone - PCMUpcmarb Ringback Tone - PCMAg729rb Ringback Tone - G729g726rb Ringback Tone - G726mohpcmu Music On Hold - PCMUmohpcma Music On Hold - PCMAmohg729 Music On Hold - G729mohg726 Music On Hold - G72610870 0 zero 10871 1 one 10872 2 two 10873 3 three10874 4 four 10875 5 five 10876 6 six 10877 7 seven10878 8 eight 10879 9 nine 10880 10 ten 10881 11 eleven10882 12 twelve 10883 13 thirteen 10884 14 fourteen 10885 15 fifteen10886 16 sixteen 10887 17 seventeen 10888 18 eighteen 10889 19 nineteen10890 20 twenty 10891 30 thirty 10892 40 forty 10893 50 fifty10894 60 sixty 10895 70 seventy 10896 80 eighty 10897 90 ninety10700 first 10701 second 10702 third 10703 fourth10704 fifth 10705 sixth 10706 seventh 10707 eighth10708 ninth 10709 tenth 10710 eleventh 10711 twelfth10712 thirteenth 10713 fourteenth 10714 fifteenth 10715 sixteenth10716 seventeenth 10717 eighteenth 10718 nineteenth 10719 twentieth
IG6600 Administration ManualPage 121 of 13910720 21th 10721 22th 10722 23th 10723 24th10724 25th 10725 26th 10726 27th 10727 28th10728 29th 10729 30th 10730 31th10760 January 10761 February 10762 March 10763 April10764 May 10765 June 10766 July 10767 August10768 September 10769 October 10770 November 10771 DecemberAppendix 3.1.2 Voice Prompts RecordingYou can change Voice Prompts by two ways:Appendix 3.1.2.1 Through IP Phone Clienta. Use IP phone which is an extension of IG6600, dial Voicemail Directory Number (“100”atdefault).b. Type in password of the extension. (“0000”at default).c. Press "*" key right here, to enter the Administrator mode.d. Type in Voicemail Administrator password (“000000”at default).e. Listen to the prompt, press "1" to record the first language greeting (File 10001 –10004).Press "2" to record the second language greeting (File 20001 –20004).f. Or press "3" directly, then type 5 digits file number to directly record prompt/greeting intothe respective file name. (see Appendix 2.2.4.2)Appendix 3.1.2.2 Through FTP Server directlya. All prompt/greeting files are saved in vox folder in PCM u-law format. You can record yourprompt in wav format first and then convert to PCM u-law. There are many free audioconvert software on the internet.b. Login IG6600 embedded FTP serve: ftp://IG6600 IP address. (Or in IG6600-Web, select“Voice”–“Voicemail”–“Advanced”, then press “Browser Voicemail file”button.). The voicefiles are in /vm/Vox.c. Save the new prompt to vox folder with the same file number to replace the old prompt.(Suggest you to save all old prompts before updating the new files.)
IG6600 Administration ManualPage 122 of 139Appendix 3.2 FlowchartAppendix 3.2.1 Automated AttendantOperators code?YesNoPress 0Extension numberLength?End10306Thanks for your using,good bye. ,NoYes1Find out operatornumber10201Your call is intransferring,Please waitYes10102 ,The number is incorrect,your call will be transfer tothe operatorTransfer tooperatorFind outoperatornumber1ANoYes10106The number isincorrect, pleasedial again.Make an outside call? 11YesNoPress #Listeningmessage ? 3YesNoPress *Transfer tooperatorExtension exists?YesNoNo1AHang upEndHang upEnd210001Hello, please dial theextension number directly orpresszero for the operator19073+10210The extension number that youentered is not installed in thissystem. To dial another number,press zero for the operatorError Times=MaxTry TimeError Times=MaxTry TimeAction When MaxError ReachedForward toOperatorDisconnect1A2120001Hello, please dial theextension numberdirectly or press zerofor the operatorPrompt LanguageBoth91000For Language one, press oneFor Language two, press twoLanguage 1 only Language 2 only1B1B
IG6600 Administration ManualPage 123 of 139Appendix 3.2.1.1 Make an Outside Call10504Please input yourpasswordIs passwordcorrect?10501Please input mailboxnumber10502Sorry, no such amailbox number,please try againYesNoHang upEndYesNo11Yes No10505The passwordis incorrect,please tryagainTransfer todestinationEndHang upEndHang upError Times=3Error Times=MaxTry Time10104+10306Please check your numberand dial again. Thanks foryour using, good bye.10506+10306The password isincorrect, please check it and try later. Thanks foryour using, good bye.Inputnumber?NoYes10051Please dial the phonenumber, at the end,press pound key (#)ExistNot exist
IG6600 Administration ManualPage 124 of 139Appendix 3.2.2 Subscriber Voicemail Flowchart2NoBusySetting reject ofdial inNoYes2AAnswerOrSetting direct callforwardSetting leavingmessage directlyTransfer toextensionTransfer todestinationextensionYesNo AnswerHang upEnd#Zero or anothernumber2BNoYesOriginal Ext?Setting BusyCallForwardNo2BYesNoYesOriginal Ext?Setting no answercall forwardNo2BYes*2A 1ATransfer tooriginal ext.2Dial Times=Max TryTime10221+10207Sorry, the number you dialed is notavailable, please dial another number,or press zero for the operatorTo leave a message, press the poundkey (#)Yes10205+10207+10210The extension line is busy, to wait for aretry, please press the star key (*). Toleave a message, press the pound key(#). To dial another number, press zerofor the operator.10206+10207+10210The number you dialed is not available,to wait for a retry, please press the starkey (*). To leave a message, press thepound key (#). To dial another number,press zero for the operator.#2AZero or anothernumber1AExtension isnon-existedNoNoExtension busy19073+10210The extension number that you entered isnot installed in this system.To dial another number, press zero for theoperator.Zero1A10205+10207+10210The extension line is busy, to wait for aretry, please press the star key (*)To leave a message, press the poundkey (#)To dial another number, press zero forthe operatorZero1A#2ATransfer tooriginal ext.2*YesYesNo
IG6600 Administration ManualPage 125 of 139Appendix 3.2.2.1 Leaving messages2AHas the personalgreeting beenrecorded?YesNo10301Playing personalgreetingSave message withdata and extension10302Your message has been recorded10303Playing therecording1210304Your message has been saved34or #Delete voice file oftemporary areaEnd10306Thanks for your usinggood byeHang up Message will be recorded of caller drops thecall immediately after leaving messagePlease leave your messageafter the beep, when finish,press the pound (#)To confirm recording, press oneTo listening to your record, press twoTo record your message again, press threeTo cancel your recording, press fourWhen finishing, press four
IG6600 Administration ManualPage 126 of 139Appendix 3.2.3 Mailbox Administer FlowchartUser input10501please inputmailboxnumberYesNo131Hang upEndYesNoHang up3Yes No232333434*4End10507To listen to the message, press one.To delete all messages, press two.To record your personal greeting,press three.To change the password, press four.10104+10306Please check yournumber and dial again.Thanks for your using,good bye.Error Times=3Sorry, no such amailbox number,please try again10502Inputnumber?NoYesError Times=310506+10306The password isincorrect, pleasecheck it and trylater. Thanks foryour using, goodbye.Delete all messagesRecord personal greetingChange passwordAdministrator’sVoicemailListening message3B10505The passwordis incorrect,please tryagain.Is passwordcorrect?10504Please Input yourpasswordExistNot existEnableDisableExtension voicemail enable ordisable?10503The mailbox has notenabled, please dialanother number
IG6600 Administration ManualPage 127 of 139Appendix 3.2.3.1 Listening message31Leavingmessages?10510You havenomessages10511 + 10512310517Point tonextmessage2105014#YesNoNoYes10549You have ? messages3BPlaying all voice messages and the recording time in turns.Press one to listen the playing message againPress two to listen the next messagePress three to delete this messagePress four to transfer this message to other mailboxPress five to listen the previous messagePress pound (#) to return to the previous menu1This is the last messageDeletion completedPlease inputmailbox numberMore messages ?10521You message has beentransferred successfullyTransfer thismessage10518To confirm the deletion,press star (*)Have previousmessage?51NoPoint topreviousmessageYes10519This is the first message
IG6600 Administration ManualPage 128 of 139Appendix 3.2.3.2 Deleting all Messages323B10528To confirm the new input, press one To reenter, press two To cancel and return to the previousmenu, press the pound (#)10523 + 10524Deleting, please waitAll messages are deleted12#
IG6600 Administration ManualPage 129 of 139Appendix 3.2.3.3 Recording Personal Greeting3310531User input12 #10532105493YesNoPlaying Greeting10533Recording10534To listen to your greeting, press oneTo record new greeting, press twoTo delete the current greeting, press threeWhen finish, press the pound (#)Youhavenogreeting recordedPlease record greetingafter the beep. Whenfinish, press the pound (#)Your recording is finishedIs personalgreetingrecorded? 3BDeletion completedDelete message
IG6600 Administration ManualPage 130 of 139Appendix 3.2.3.4 Changing Mailbox Password343B10526Please input new four digitsnumber password10527+10528The new password you entered is xxxxTo confirm the new input, press oneTo reenter, press twoTo cancel and return to the previousmenu, press the pound (#)10529Your password hasbeen changed12#
IG6600 Administration ManualPage 131 of 139Appendix 3.2.4 System Administrator’s Voicemail Flowchart4Yes Is passwordcorrect?YesHang upEndNo19011Option 3 is for internaluse only.Hence, it willnot be playback to userto avoid any change torecordingUser input4ANo#1,241 4ARecording greeting for various languages342Recording process voice files19001Please input theadministrator password10505The password isincorrect, pleasetry againError Times=310506Thepasswordisincorrect, pleasecheck it and trylaterTo record the first languagegreeting, press oneTo record the second languagegreeting, press twoWhen finish, press the pound (#)
IG6600 Administration ManualPage 132 of 139Appendix 3.2.4.1 Recording Various Greeting19012others41User input4A19013Istherevoice file?10305Yes No10601121,2,3,419015##Playback voicefileInput incorrectEnd of messagesThere are norecordingsPlease begin to recordafter the beep, whenfinish, press the poundTo listen to current greeting press oneTo record the greeting, press twoWhen finished, press the pound (#)To record the greeting for regular office hours, press oneTo record the greeting for out of office hours, press twoTo record the greeting for lunch time break, press threeTo record the greeting for holidays, press fourWhen finish, press the pound (#)
IG6600 Administration ManualPage 133 of 139Appendix 3.2.4.2 Recording Process Voice Files4219200Is ‘#’?4A19013Is therevoice file?PlayingvoicefileYes No12103051YesNo19201+105282or #19015 10601#Please input five digitsnumber voice code.To cancel the input, pleasepress the pound(#)The voice code that you entered is xxxxxTo confirm the new input, press one.To reenter, press two.To cancel and return to the previous menu,press the pound (#)To listen to currentgreeting press oneTo record the greeting,press twoWhen finished, pressthe pound (#)There are norecordingsEnd of messagesPlease begin to recordafter the beep, whenfinish, press the pound
IG6600 Administration ManualP134of139Appendix 4: PTS/PTCPTS and PTC is the remoter Management for IG6600.PTS is the centralized management server run in the MS windows OS.PTC is the terminal client run on IG6600.PTS/PTC can update IG6600 firmware, update IG6600 configure file, update IP2032,IP2061 and IP2062 firmware.Install PTSRun the Setup.Exe in PTS Release folder. First it will install the MS .NET framework 1.1first and then install the PTS application.Update IG6600 Firmware1. Press “FirmWare manage”-> “IG6600 FW manage”, then upload firmware.2. Press refresh button to show registered device in main form.3. Selected device and press “PTS action”-> “IG6600 FirmWare Update”.4. In “IG6600 FirmWare Update”, choose the firmware and press update button.5. The PTS will inform IG6600 to download firmware when IG6600 register again.
IG6600 Administration ManualP135of139Update IG6600 Configuration File1. Press refresh button to show registered device in main form.2. Selected device and press “PTS action”-> “IG6600 Configure File Update”3. In “IG6600 Configure File Update”, choose the configure file and press update button.4. The PTS will inform IG6600 to download configure file when IG6600 register again.
IG6600 Administration ManualP136of139Receive IG6600 Configuration File1. Select device at Main Form2. Press “Get Cfg File”button.
IG6600 Administration ManualP137of1393. The status will change from idle to waiting and then loading. After status back to idle ,press “IG6600 Configuration Manage”at the top menu4. Double click the item, it will open the configure file as xml format. And you can edit theconfigure file (the tool which open the cfg file is the default xml edit tool on your PC)
IG6600 Administration ManualP138of1395. After editing file, the configuration file can send back to IG6600 by pressing “SendSelected Cfg File”buttonShow Update LogPress”To ol s ”-> “log”, it will show the log of update
IG6600 Administration ManualP139of139Set Working TimeWorking Time configure is for update IG6600, IP Phone pending task.Press “Tools”-> “Working Time”.

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