Telsey Srl TELSEY3070 Set top Box for IP television with WiFI User Manual

Telsey Srl Set top Box for IP television with WiFI

User Manual

Your guide to setting your set-top-boxThis guide contains all you need to know to setup your TV2MORO set-top-box, so you can startenjoying the TV2MORO service.
Content:1. Content of box 22. Box setup 33. Remote control 44. Menu System 55. Activation 66. Wireless setup 87. Troubleshooting 98. Regulatory and Compliance Information 121
2 Content of Box:Video cableTV2MORO Set-top-boxRemote Control Power cableEthernet cable2x AAA alkaline batteries.Insert batteries according to the diagram above paying close attention to the direction of +/- poles on each battery+-+-+-+-SOFTKEYCH PAGECH PAGEOSDINFORECPAUSESLOWFFSLOW REVMTSTEXT SEEK CAPTUREVODIPTV DVB PVRREFRESHINTERNET SETUP VIDEOCONFERENCE
TelevisionRouterTV2MORO Set-top-boxPowerLANLANBox setup:1. Connect video cable to TV2MORO box 2. Connect video cable to your TV 3. Connect LAN cable (Ethernet cable) to TV2MORO box4. Connect LAN cable (Ethernet cable) to your Router / Modem5. Connect Wireless, please follow steps in page # 86. Connect power cable to TV2MORO box7. Connect Power Adapter to power socket8. Switch on the TV2MORO box 123456783
Remote controlElectronic Program Guide: displays program guideDisplay the current channel informationUse to adjust the volumePower on/off Home PageCursor keys: up/down/left/rightMute or un-mute the audioSwitch between channelsNumber keys: While watching TV use to switch channels. 4Enter: Conrm an operationFunction bottonsUse to switch to previous channel
5Menu System Main MenuThe Main menu can be accessed through the Menu button on your remote control from here you can access additional options using the Cursor keys: up/down/left/right and the OK button to conrm a selection. At any time you can select the home option to return to the main menu.At any time select the TV option to stream the last channel that was on.TV GuideThe TV Guide menu will display all available channels and what is playing now and for the next few hours. Select the channel and press OK to watch that channel. Select a program and select info to see more information.My AccountSelecting this returns you to the last channel you were viewing before entering menu modeDiagnostics CenterThis menu allows you to gain more information about your TV2moro account.SettingsThis menu allows you to diagnose any problems you may be encountering with your set top box. From here you can test System, Video, Audio, Network and Bandwidth.SettingsFrom the setting menu you are able to adjust how your TV2moro set top box performs. Video: NTSC/PAL/720p. (default is NTSC) Change the video output to match your TV set requirements.Video: 4:3/16:9 Change the video aspect ratio to match your TV preference.Network: Wired/WirelessStreaming: Fast Start / Normal Start (Default is Normal Start).Date and Time: (default is -5 EST ) Time zone setting must be set to match your local time which will update the program guide to your lo-cal time.Factory Default: This will reset your TV2moro set top box to its original status when you rst received it. This should only be done as a last resort. All system updates and changes will be lost.InformationThis menu provides detailed system information for your TV2moro set top box.
Activation by telephone or online1. Using a computer, go to the website www.tv2moro.com. 2. Click the LOGIN button. 3. Enter your username and password you created when you rst ordered, then click LOGIN.TV2MORO website www.tv2moro.com TV2MORO Login panel6Activation by telephoneTo activate by telephone, perform the following stepsActivation onlineTo activate online, perform the following steps1. Locate the MAC address at the bottom of your set top box.2. Call 1-877-TV2MORO and have your MAC Address number ready.
6. Enter the MAC address. 7. Your registration is complete.Subscription activation page.Online Activation (continued)Activation completed screen.7TV2MORO account section.4. Click on the text that says “Please click here to activate your set top box.”5. Locate the MAC address at the bottom of your set top box.
Wireless Setup1. Under Network Selection Choose Wire-less by pressing on the Green Button on your TV2MORO remote.2. Please make sure Auto Setup (Recom-mended) is selected then press Enter on your TV2MORO remote. 3. Browse through the list and choose the preferred network to connect to, and then press Enter button to select a network. 84. If the network is pro-tected by a password, the user will be asked to enter it with an on screen keyboard. Once done press Enter on the Accept button of the keyboard to go to the next step. If no password is needed this screen will be automatically skipped5. In the last step of the wizard a summary of the selected network is shown. Please make sure the Network Mode is on DHCP then Press the Red Button on your TV2MORO remote. Then press the Enter button to connect to the selected WiFi Network Settings can be changed later on by:• Setting box to factory values (conguration menu) which restarts the process from beginning
9I can’t see any of the Tv2moro screens on my TV setCheck the cable connections between the Tv2moro set top box and the TV. Check that you have selected the correct TV input source (one of the RCA inputs if you are using the supplied cable). Make sure that you have the right channel on the TV, typically AV, if your TV does not switch automatically. Check your TV manual for further information if needed. Check that the power is connected to the box, you should see a blue light on the power button.I can see a screen labeled verifying network which says “Error”Check your Ethernet cable is connected to the Tv2moro set top box and to your home router. Underneath the Ethernet connector on the rear of the Tv2moro set top box are two lights. When connected to your home router the one on the left should glow green. When data is passed the one on the right should ash orange. My box says “Network is fine” but the network settings screen still comes upCheck your Network Settings by selecting the Diagnostic Center menu using your remote control, select the Network test and validate that the “Network is ne”.Select the Information page, this shows entries for your IP Address & default router, if not then there is a problem with your connection to the internet. Check all cables to your home router and that the router is operational, check your internet access is working from your PC or Mac. If you still experience problems please visit the help section on www.tv2moro.com.The program guide doesn’t show right time for the showsNavigate to the settings menu using your remote control and select the Date/Time button; verify that time zone is set correctly to your loca-tion. TroubleshootingQAQAQAQA
QA10TroubleshootingMy picture seems to break up and is not smoothNavigate to the settings menu using your remote control and change the streaming setting to Normal Start.If this does not resolve the issue, it is possible you are experiencing a temporary internet problem.You can test your current bandwidth connection speed by selecting the Diagnostic Center menu using your remote control, select the Bandwidth test and validate that you have enough bandwidth. If the problem persists please visit www.tv2moro.com for troubleshooting or contact your internet provider if you are unable to use the internet.The system says it is upgrading, but does not appear to do anythingAn upgrade might take up to 10 minutes. If it seems it is taking much longer than this remove the power from the set top box, wait 20 sec-onds, and re-apply power. The system should start normally.The system has performed an upgrade, but nothing has happenedSome upgrades may require a full power cycle, please switch off the box, remove the power from the set top box, wait 20 seconds, and re-apply power and switch the box on. The system should start normally.My box is not behaving as expectedIf you have tried all other options you can restore to factory default settings. Navigate to the settings menu and select “Factory Default”. All system updates and changes will be lost. Need more help?Please visit the support section of our web site www.tv2moro.comAQAQAQA
MAC address: - - - - -Serial No.Username:Password:My Details:Write down your MAC address, Serial Number, Username and Password.11
EU Declaration of ComformityCompleteTV declares that this STMC-IP product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be obtained directly from CompleteTV Ltd.FCC Compliance StatementDisposal and Recycling InformationThis symbol indicates that the device is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life. When you have no further use for this device, please remove any batteries and dis-pose of them and the product as per your local authority’s recyling processes. For more information please contact your local authority or the retailer where the product was purchased.Remember, if you need any help, don’t hesitate to contact 1-877-TV2MORO or 1-877-882676 or email help@tv2moro.comRegulatory and Compliance Information12For US Owners OnlyFCC approval This device comply with Part 15 of the FCC/Federal Communication Commission regulations. Operation is governed by the following:FCC ID: ZPA-TELSEY3070This device complies with part 15 of the FCC Rules.Operation is subject to the following two conditions: - this device may not cause harmful interference, and - this device must accept any interference received, including interference that may cause undesired operation. Any unauthorized modications or changes to these devices could void the user’s authority to operate this equipment. FCC ID: A2L-TELSEY3070

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