Telular GSMUSDUAL PhoneCell SX5 User Manual 56029901 SX5e GSM

Telular Corporation PhoneCell SX5 56029901 SX5e GSM

Contents

SX5E User Manual

7/31/03 Part Number 56029901PHONECELL®SX5e GSM• Fixed Wireless Terminal• Fixed Wireless Terminal with Fax• Fixed Wireless PBX Terminal• Fixed Wireless Modem850/1900 MHZGSM (DUAL BAND)USER MANUAL
Phonecell®SX5e GSM ii User ManualQUICK CONNECTION GUIDESX5e Fixed Wireless Terminal with Optional Analog FaxSX5e Fixed Wireless Terminal
Phonecell®SX5e GSM iii User ManualExtension SideTrunk SideSX5e Fixed Wireless PBX Terminal (attached to Extension side of PBX)SX5e Fixed Wireless PBX Terminal (attached to Trunk side of PBX)
Phonecell®SX5e GSM iv User ManualSX5e Fixed Wireless Modem
Phonecell®SX5e GSM v User ManualBefore installing the Phonecell®SX5e, carefully remove the contents from the shipping cartonand check for evidence of shipping damage. If damage is found, contact your AuthorizedTelular Distributor or shipping agent immediately.SAFE OPERATION INSTRUCTIONSIMPORTANT! Before installing or operating this product, read the SAFETY INFORMATIONsection of this manual.•• Install the unit indoors.•• Install the unit on a hard, flat surface for proper ventilation.•• Do not expose the unit to rain or moisture.••Do not place the unit on or close to sources of heat.IMPORTANT NOTICESTERMS AND CONDITIONS FOR USE OF PHONECELL®PRODUCTS ("Product")These Terms and Conditions are a legal contract between you and Telular Corporation for the title toand use of the Product. BY RETAINING AND USING THE PRODUCT AFTER RECEIPT OF IT, YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW. IF YOU DO NOTAGREE TO THE TERMS AND CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELYRETURN THE UNUSED PRODUCT FOR A COMPLETE REFUND. You agree to accept soleresponsibility for any misuse of the Product by you; and, in addition, any negligent or illegal act oromission of your or your agents, contractors, servants, employees, or other users of the Product solong as the Product was obtained from you, in the use and operation of the Product.INDEMNIFICATION OF TELULAR CORPORATION ("TELULAR")YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST, INCLUDING REASON-ABLE ATTORNEYS' FEES, AND FROM CLAIMS ARISING OUT OF YOU, YOUR CLIENTS' OR OTHER THIRD PARTIES'USE OR OPERATION OF THE PRODUCT: (i) FOR MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU ANDTELULAR OR INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINSTPUBLIC POLICY; (iii) IN A MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A MANNER HARMFULOR DANGEROUS TO THIRD PARTIES; (v) FROM CLAIMS BY ANYONE RESPECTING PROBLEMS, ERRORS OR MIS-TAKES OF THE PRODUCT; OR (vi) COMBINATION OF THE PRODUCT WITH MATERIAL, MODIFICATION OF THEPRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED, OR PERMITTED, BY TELULAR INWRITING. THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOP-ERATE, EACH WITH THE OTHER, TO EFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.PLEASE SEE THE IMPORTANT NOTICES SECTION OF THIS MANUAL FOR IMPORTANT INFORMATION ON USE, WARRANTY AND INDEMNIFICATIONCONTENTSTelular CorporationCorporate Headquarters647 North Lakeview ParkwayVernon Hills, Illinois 60061, USATechnical SupportTel: 847-247-9400 • Fax: 847-247-0021E-mail: support@telular.com • http://www.telular.comPhonecell®SX5e GSM FWT Spike AntennaPart Number 56029901 ©2003 Telular Corporation, All Rights ReservedPower SupplyAC Power Cord
Phonecell®SX5e GSM vi User ManualTABLE OF CONTENTSQUICK CONNECTION GUIDE ......................................................................................iiIMPORTANT NOTICES..................................................................................................vTechnical Support.......................................................................................................vSETUP............................................................................................................................1Install the SIM Card ...................................................................................................1Emergency Batteries..................................................................................................2SX5e Location and Installation ..................................................................................3Wall Mounting.............................................................................................................3Connect the SX5e to AC Power.................................................................................4Attach a Telephone to the SX5e ................................................................................4GETTING TO KNOW YOUR SX5e................................................................................5LED Status Indicators ................................................................................................5Important Dial Tones ..................................................................................................6CALL FUNCTIONS ........................................................................................................7Making Calls...............................................................................................................7Receiving Calls ..........................................................................................................7Ending Calls ...............................................................................................................7In-Call Features..........................................................................................................7SX5e USER FEATURES................................................................................................8Messages (Voice Mail and Text Messages)...............................................................8Audio Settings ............................................................................................................8Dial Settings ...............................................................................................................8SIM Settings...............................................................................................................9Caller ID ...................................................................................................................10Setting Time and Date .............................................................................................10Reset User Factory Defaults....................................................................................10Dialing Prefix Setup .................................................................................................10SUPPLEMENTARY SERVICE FEATURES (NETWORK DEPENDENT)....................11Call Waiting ..............................................................................................................11Calling Line Identification Presentation ....................................................................11Calling Line Identification Restriction .......................................................................11Connected Line Identification Presentation .............................................................12Connected Line Identification Restriction.................................................................12Call Forwarding ........................................................................................................12Call Barring ..............................................................................................................13Multiparty Call Features ...........................................................................................14DATA FEATURES ........................................................................................................15Connecting to a Computer .......................................................................................15Dial-Up Connections ................................................................................................15GPRS (Packet Data) Connections...........................................................................16Analog Modem Support ...........................................................................................16Supported Modulations ............................................................................................17Supported Air Interface Data Rates .........................................................................18
SX5e GSM FWT WITH FAX ........................................................................................19Set SX5e for Analog Fax .........................................................................................19Connect SX5e for Dual Jack Mode..........................................................................19Connect SX5e for Single Jack Mode .......................................................................19Analog Fax Bypass ..................................................................................................19SX5e GSM PBX FWT ..................................................................................................20Trunk Side PBX Connection (Trunk Mode)..............................................................20Extension Side PBX Connection (Extension Mode) ................................................20PBX Command Summary........................................................................................22SX5e TROUBLESHOOTING .......................................................................................24CONFORMANCE STATEMENTS ................................................................................25SAFETY INFORMATION .............................................................................................25WARRANTY .................................................................................................................28APPENDIX A: HOW TO SETUP PC SERIAL PORTS FOR YOUR PHONECELL ....30Phonecell®SX5e GSM vii User Manual
SETUPInstall the SIM CardThe SX5e requires a Subscriber Identity Module (SIM) for normal operation. The service providersupplies the SIM card, which carries the account information needed to operate the SX5e. If youdon’t have a SIM card, contact your service provider. The SIM compartment is on the back of theSX5e - see Figure 1.HINT: Make sure your carrier disables SIM PIN1 or you will have to enter the PIN every time theunit powers on. See the SX5e User Features section of this manual for more information.1. Disconnect the power supply. The power supply must be disconnected whenever a SIM Cardis installed.2. Remove the SIM compartment cover by removing the screw - see Figures 1 and 2.3. Open the SIM compartment holder.4. Line up the SIM card with the arrow on the SIM card holder - see Figure 2.5. Gently insert the SIM card in the slot of the SIM card holder.6. Close the SIM card holder.NOTE: Do not force the SIM card holder shut. Make sure the SIM card is aligned properlywith the directional arrow on the holder.7. Reattach the SIM compartment cover with the screw.Phonecell®SX5e GSM 1User ManualSIMCompartmentCoverSIM CardHolderSIM CardCover ScrewFigure 2 - Install the SIM Card.Figure 1 - SIM compartment.
Emergency BatteriesInstall Batteries1. Remove the battery access door screw located on the bottom of the unit - see Figure 3.2. Press the battery access door tabs and remove the battery access door.3. Install 4 “AA” alkaline batteries (not supplied) - see Figure 3.4. Reinstall the battery access door using the screw.5. Turn the AC/Battery switch to battery operation - see Figure 4.NOTE: The SX5e does not support rechargeable batteries.Battery OperationThe unit will not automatically switch from AC to battery upon loss of AC power. The AC/Batteryswitch must be changed manually - see Figure 4. Battery power will provide up to three hours ofstandby and 90 minutes of talk time, depending on the SX5e model.Phonecell®SX5e GSM 2User ManualAC/Battery SwitchFigure 4 – SX5e AC/Battery switch.Battery Position AC PositionWARNING!Only “AA” alkaline batteries are to be used with the Phonecell®SX5. Use of any other batteries may result in fire and/or other damage to the unit.!BatteryAccessDoorBattery AccessDoor ScrewFigure 3 – SX5e battery installation.
Phonecell®SX5e GSM 3User ManualSX5e Location and InstallationThe SX5e comes with a standard spike antenna (TNC) - see Figure 5. For optimal signalstrength, choose a location that is above ground and as close to windows (or exterior walls) aspossible - see Figure 6. Cellular signal strength is displayed by the Received Signal StrengthIndicator (RSSI) LED on the unit - See the How to Use the LED Status Indicators section of thismanual.1. Connect the antenna to the terminal - see Figure 5.2. Finger-tighten the antenna. Do not over-tighten the antenna.Wall Mounting1. Mark two hole locations 98,5 mm (3-7/8 inches) vertically apart and drill two holes into thewall.2. Install the screws (not supplied) into the wall, leaving a gap (approximately 3 mm (1/8 inch))between screw head and wall.3. Align the mounting holes with the screws and mount the SX5e onto the screws - see Figures7 and 8.Figure 6 – Typical SX5e installation.Wall MountFigure 5 –SX5e antenna connection.SpikeantennaTNC AntennaConnectorTable MountFigure 7 – SX5e mounting holes. Figure 8 – Mount the SX5e onto the screws.Mounting Holes98,5 mm (3 7/8”)
Phonecell®SX5e GSM 4User ManualConnect the SX5e to AC Power1. A protective earth (safetyground) terminal (screw)marked with a protectiveearth symbol is providedon the back of the SX5e -see Figure 9a. Connectthis terminal to a goodearth ground (i.e., a coldwater pipe) by means ofan 18 gauge or heavierinsulated wire. The wireinsulation should begreen with a yellow stripeto indicate that this is aprotective earth (safetyground) connection.2. Connect the barrel connector of the power supply to the AC power input receptacle of theSX5e - see Figure 9b.3. Plug the AC power cord into the power supply.4. Plug the AC power cord into the AC Power outlet.HINT: If there are no batteries in the SX5e, it will only power on if the AC/Battery switch is inthe AC position - see Figure 4.5. Check the cellular signal strength and move the unit until you achieve the best signal possible - see the LED Status Indicators section of this manual.Attach a Telephone to the SX5e1. Plug one end of a standard phonecord into a phone- see Figure 10.2. Connect the other end of the phonecord to the telephone port on the sideof the SX5e (marked with a phoneicon) - see Figure 10.Figure 9a –Earth ground terminal screw.Protective earth(safety ground)terminal screwProtective earthsymbolFigure 9b –Connect the SX5e to AC Power.AC PowerAC Power InputAC Power CordPowerSupplyBarrel ConnectorFigure 10 - Connect SX5e to Telephone.
Phonecell®SX5e GSM 5User ManualGETTING TO KNOW YOUR SX5eLED Status IndicatorsThe LED indicators are activated when the SX5e is powered on. The following tables describethe modes and operation of the indicators.NOTE: If you are getting no service or limited service, contact your service provider for more information.RSSI 3RSSI 2RSSI 1Service IndicatorHook IndicatorMessage IndicatorPower/Battery* Contact your service provider to verify that service has been activated.** Indicates that the SIM card is missing or has been improperly installed. If the SIM card is properly installed and the error continues, contact your service provider. Service IndicatorLED Color Activity DescriptionGreen Continuous Full ServiceAmber Continuous Limited ServiceRed Continuous No Service*Red Flashing SIM Error**Received Signal Strength Indicator (RSSI)RSSI LED's Activity Cellular Signal StrengthFlashing LowestContinuous PoorFlashing FairContinuous GoodFlashing Very GoodContinuous BestRSSI 1RSSI 2RSSI 3
Important Dial TonesService - Indicates that phone is ready for use (steady tone).No Service - Indicates that there is no service available (fast beeping tone).Roam - Indicates service in a roam area.Not Registered - Indicates inactive or missing SIM card, or need to enter PIN (fast stutter tone).Supplementary Service - Indicates that supplementary services have been activated.Phonecell®SX5e GSM 6User ManualHook IndicatorLED Color Activity DescriptionGreen Flashing (with ringer) Incoming callGreen Continuous FWT is off hookGreen Fast Flashing Processing data callGreen Slow Flashing Call on holdMessage IndicatorLED Color Activity DescriptionGreen Slow Flashing New voice mail or text messageAC Power/Battery IndicatorLED Color Activity DescriptionGreen Continuous AC power appliedAmber Continuous Battery level good(battery switch on)Amber/Green Alternating Battery level poor(battery switch on)
CALL FUNCTIONS 1Making Calls1. Pick up the telephone handset (the phone is now “off-hook”).2. Listen for dial tone. If service is not available, a No-Service tone is produced. Hang-up thephone and try again. If the No-Service tone continues, contact your service provider to verifythat cellular service is available.3. Dial the phone number. The call will be sent automatically.HINT: Pressing the Flash key or pressing and releasing the switch-hook after dialing a num-ber will send the call immediately.Receiving CallsWhen the telephone rings, pick up the handset and begin talking.Ending CallsHang-up the phone (place the handset back onto the telephone cradle).In-Call FeaturesPlace a Call on Hold 2, 3To place a call on hold, press the Flash key on your phone. If your phone does not have a Flashkey, press and release the Switch-Hook. When the call is on hold, the Hook Indicator LED will flash and you will hear a dial tone on your phone. If you hang-up your phone when a call ison hold, the call will be disconnected.Retrieve a Call on HoldPress the Flash key or press and release the switch-hook to go back to your held call.Make a New Call with a Call on Hold (Two-Line Calling) 2, 3If you want to make another call when the first call is placed on hold, dial the number when youhear a dial tone after the call has been placed on hold. See Place a Call on Hold above. Youcannot go back and forth between calls. If you hang-up the phone all calls will be disconnected.Answer Call Waiting 2, 3When you're on an active call, you will hear a beep tone on your phone when a new call isincoming. To answer the new call and place the first call on hold, press Flash or press andrelease the Switch-Hook.Answer a Call when Dialing or Off Hook with Dial ToneSometimes you may receive a call as you are dialing or when your just about to dial a number. Ifthis happens, you will hear a call waiting tone (beep tone) on your phone. Press Flash or pressand release the Switch-Hook to answer the call.Adjust the Volume LevelIf the volume level on the phone is too high or too low, adjust the levels using the keypad on thetelephone. The telephone must be in Tone-Dial (DTMF) mode to adjust the levels. • To Increase Volume press: # *8 #• To Decrease Volume press: # *3 #NOTE: The default setting allows adjustment of the volume three (3) steps from the default ineither direction (Up or Down). The volume setting remains in effect for future calls until changedmanually. When power to the SX5e is cycled (powered OFF/ON), the default mid-range volumesetting will be restored.1Not available on Fixed Wireless Modem models2Not available on Fixed Wireless PBX Terminal models3Call Hold, Call Waiting, and Two-Line Calling are all network dependent features. Contact your serviceprovider for information on activating these features.Phonecell®SX5e GSM 7User Manual
SX5e USER FEATURESThe SX5e has many user features and setup options that can be accessed using a telephoneconnected to the SX5e. To access these features, press the key sequence for the option at anytime. Some options are not available while in a call. See the Call Functions section of this manual for functions that are allowed while in an active call (In-Call Functions).All user options have a sequence of digits entered from the telephone keypad. For example, tochange to a UK ringer style, press # * 100 * 2 #. After the key sequence is entered, the dialtone will be heard to confirm that the option has been changed or set. If there is an error, threetones will be heard before the dial tone.HINT: Make sure to use a tone-dial (DTMF) type telephone when accessing any user feature oroption that requires a key sequence. Pulse dial or rotary dial telephones will not allow key(DTMF) sequences.Messages (Voice Mail and Text Messages)The SX5e is capable of receiving both text and voice mail messages. The Message LED willflash once a message is received indicating that a text or voice message waiting.Voice Mail AccessTo check for voice mail, dial your voice mail access number and follow the prompts. Contact yourservice provider for more information.Text Messaging (SMS)The SX5e allows you to send and receive text messages using a Personal Computer (PC). To dothis, you need a PC connected to the SX5e serial port (see the Connecting to a Computer sectionof this manual). The SX5e supports the GSM AT command set defined in GSM 07.05 for ShortMessage Service (SMS). Message Indication ClearingThe Message LED will flash until you remove the message notification from the SX5e. After you haveheard or read you messages, you can clear the notification by pressing # *112 #on your phone.NOTE: All text messages will be erased when you clear the notification.Audio SettingsLine LevelThe Line Level option controls the handset volume for any telephones connected to the SX5e.Press: # * 69 * <output level> #0= Low 1= Normal (default)2= HighRinger StylesThe SX5e can be set to use one of three different ringer styles (US, UK, or European). Anyphone connected to the SX5e will ring according to the alert type selected. If the Ringer Style isset to Off, there will be no audible alert.Press: # * 100 * <line alert option> #1= US (default for 1900 MHz model)2= UK (default for dual-band model)3= European0= OffDial SettingsDial DelayThe Dial Delay is the time that the SX5e waits after a number is dialed before automaticallysending the number. Press: # * 11 * <delay> #The delay must be between 2 and 20 seconds. The default delay time is 3 seconds. Phonecell®SX5e GSM 8User Manual
Pulse Dial OptionPress: # * 12 * <pulse-dial> #0= disable Pulse Dialing capability (default)1= enable Pulse Dialing capability Auto DialThe SX5e will recognize frequently called phone numbers and send them without waiting for theDial Delay. Up to 50 numbers that have been successfully called at least twice will be storedwhen this feature is enabled. Any loss of power to the SX5e will clear this list.Press: # * 21 * <auto dial> #0= disable Auto Dial option (default)1= enable Auto Dial option On-Hook Idle VoltageThis feature has been added to the SX5e and allows control of the on-hook idle voltage at theRJ-11. It is recommended that only a qualified technician for PBX or payphone environmentsshould only change this parameter. Contact your installer for more information.Press: # * 134 * <mode> #0 = Low battery mode and forward active when on-hook (default).1 = High battery mode and low power standby when on-hookSIM SettingsThe SIM card used in the SX5e allows a PIN to be used to protect the unit from unauthorizeduse. The PIN can be between 4 and 8 digits in length and any combination of digits 0 through 9.If you are concerned about your SIM card being used in other devices without your knowledge,you may use one of the Mobile Equipment Personalization (MEP) locks of the SX5e. Ask yourservice provider about for more informationSIM PIN 1 SetupWhen enabled, a PIN must be entered every time the SX5e is powered on. The SX5e will notoperate until the PIN is entered. To avoid having to enter the PIN each time the SX5e is powered on (including after power interruptions or power outages), be sure to disable the SIMPIN when the SIM card is installed.• To enable SIM PIN 1, pick up the telephone handset and press: # *104 *1 * <PIN 1> #• To disable SIM PIN 1, pick up the telephone handset and press: # *104 *0 * <PIN 1> #HINT: It is recommended that SIM PIN 1 be disabled so that it is not required to enter the PINeach time the SX5e is powered on. Enable SIM PIN 1 only if it is certain that no one else shoulduse the SX5e to make calls. Be sure to inform your service provider if you do not want SIM PIN1 enabled when you get your SIM card.Auto SIM PIN Entry (PIN 1 Only)When SIM PIN 1 is enabled and the SX5e is powered on, entry of the PIN will be required. Toby-pass the requirement to always enter the PIN every time power is cycled (power outages,relocation of the unit, etc.), enable Auto SIM PIN Entry. If SIM PIN 1 is not enabled, enabling thisfeature has no effect. Enable Auto SIM Pin Entry is the factory default.• To enable Auto SIM PIN Entry, pick up the telephone handset and press: # *65 *1 *<PIN 1> #• To disable Auto SIM PIN Entry, pick up the telephone handset and press: # *65 *0 *<PIN 1> #NOTE: If you enable this feature and change the SIM card in the unit, you will have to enter theSIM PIN of the new card before the SX5e will be operational.Caller IDThe SX5e will support Caller ID device operation. The default format setting is designed to workfor most Caller ID devices. Change Caller ID FormatThe following key sequence is used to select the Caller ID (CID) format:Press: # *84 *<CID format> # <Flash>1= MDMF (Multiple Data Message Format) (default)2= SDMF (Single Data Message Format)3= OFFPhonecell®SX5e GSM 9User Manual
Set Date and TimeAllows for a set time and date to be displayed on a connected caler ID device.Set DatePress: # * 131 * <month> * <day> * <year><month> = 1-12<day> = 1-31<year> = 2000-2999Set TimePress: # * 130 * <hours> * <minutes> #<hours> = 0 - 23<minutes> = 0 - 59Reset User Factory DefaultsReset all user programmable options back to the factory defaults.Press: # *107 *1 #Dialing Prefix SetupThe SX5e allows for a prefix to be setup that willbe added to the dial stringof every outboundcall. A maximum of 10 digits can be added to the dial string.Enable/Disable Dialing PrefixTo enable press: # * 119 * 1 #To disable press: # * 119 * 0 #Setup the Dialing PrefixThe dial prefix can be up to 10 digits of 0 - 9, #, or *.Press: # * 120 * <prefix> #Phonecell®SX5e GSM 10 User Manual
SUPPLEMENTARY SERVICE FEATURES (NETWORK DEPENDENT)The SX5e is compatible with a variety of supplementary services. Contact your service providerfor availability and dialing instructions.Different commands and information may be necessary to set up supplementary services.Commands• Register: Input information necessary for the operation of a service. In the case of call forwarding, for example, this will include the number to which incoming calls will be for-warded.• Erase: Clear information stored for a particular service by a previous registration.• Activate: Enable the operation of a service that has been registered.• Deactivate: Stop the operation of a service that has been activated.Information• Teleservice: Voice = 11Data = 12Fax = 13SMS = 16All Teleservices = 10All Teleservices except SMS = 19• Delay: 5-30 seconds.• Ph No: Phone number (up to 20 numerical digits).NOTE: The <Flash> function is used to send a command string. To use the <Flash> function,press the Flash key, or press and release the switch-hook on the telephone.Call WaitingEnables notification of an incoming call when the phone is off-hook, whether on another call orwhile dialing a call.Activate: *43 # <Flash>Deactivate: # 43 # <Flash>Calling Line Identification Presentation (CLIP)Allows you to view the identification information (name and number) of the person calling you.Register: **30 # <Flash>Activate: *30 # <Flash>Deactivate: # 30 # <Flash>Erase: # # 30 # <Flash>Calling Line Identification Restriction (CLIR)Prevents the display of your identification information (name and number) to the person youcall. If you subscribe to this option in permanent mode, the network will prevent the display ofyour identity for every outgoing call. If you subscribe with temporary mode, you can set adefault option, then manually hide or display or information for the next call you make.Register: **31 # <Flash>Activate: *31 # <Flash>Deactivate: # 31 # <Flash>Erase: # # 31 # <Flash>For temporary mode only:• If the default is “presentation restricted.” To display your information for the next call only:Press: *31 # Ph No <Flash>• If the default is “presentation not restricted,” To hide your information for the next call only:Press: # 31 # Ph No <Flash>Phonecell®SX5e GSM 11 User Manual
Connected Line Identification Presentation (COLP)Allows you to view the identification information for the number you call.Register: **76 # <Flash>Activate: *76 # <Flash>Deactivate: # 76 # <Flash>Erase: # # 76 # <Flash>Connected Line Identification Restriction (COLR)Prevents the display of your identification information to the person calling you.Register: **77 # <Flash>Activate: *77 # <Flash>Deactivate: # 77 # <Flash>Erase: # # 77 # <Flash>Call ForwardingCall Forward UnconditionalSend all incoming calls, or just those associated with a specific teleservice, to a different number.Register: **21 *Ph No *Teleservice # <Flash>Erase: # # 21 *Teleservice # <Flash>Activate: *21 *Teleservice # <Flash>Deactivate: # 21 *Teleservice # <Flash>Call Forward on Mobile Subscriber BusySend all incoming calls, or just those associated with a specific teleservice, to a different numberwhen your account is "busy."Register: * * 67 *Ph No *Teleservice # <Flash>Erase: # # 67 *Teleservice # <Flash>Activate: *67 *Teleservice # <Flash>Deactivate: # 67 *Teleservice # <Flash>Call Forward on No ReplyForward all calls made to your number, or just those associated with a specific teleservice, on toa different number if your phone is not answered after a certain amount of time.Register: * * 61 *Ph No *Teleservice *Delay # <Flash>Erase: # # 61 *Teleservice # <Flash>Activate: * 61 *Teleservice # <Flash>Deactivate: # 61 *Teleservice # <Flash>Call Forward on Mobile Subscriber Not ReachableSend all incoming calls, or just those associated with a specific teleservice, to a different numberwhen your account is "not reachable."Register: * * 62 *Ph No *Teleservice # <Flash>Erase: # # 62 *Teleservice # <Flash>Activate: *62 *Teleservice # <Flash>Deactivate: # 62 *Teleservice # <Flash>Phonecell®SX5e GSM 12 User Manual
Call BarringBar All Outgoing CallsDoes not allow any outgoing calls, or just those associated with a specific teleservice, from the SX5e.Activate: * * 33 *Password *TeleService # <Flash>Deactivate: # 33 *Password *TeleService # <Flash>Bar Outgoing International CallsDoes not allow any outgoing calls, or just those associated with a specific teleservice, to subscribers of networks outside of the country you are in when you make the calls. You will onlybe able to make calls to subscribers of networks in the same country that you are in when youattempt to make the calls.Activate: *331 *Password *TeleService # <Flash>Deactivate: # 331 *Password *TeleService # <Flash>Bar Outgoing International Calls Except Those Directed to the Home PLMN CountryDoes not allow any outgoing calls, or just those associated with a specific teleservice, to countries other than the one where your home network is located. This does not bar outgoingcalls to other subscribers to your network, even if you make the calls from outside the country.Activate: *332 *Password *TeleService # <Flash>Deactivate: # 332 *Password *TeleService # <Flash>Bar All Incoming CallsAllows you to bar certain categories of incoming calls according to a barring program which isselected from a set of one or more barring programs chosen when you activate your account.This is valid for all incoming calls, or just those associated with a specific teleservice.Activate: *35 *Password *TeleService # <Flash>Deactivate: # 35 * Password *TeleService # <Flash>Bar Incoming Calls when Roaming Outside the Home Network CountryDoes not allow any incoming calls, or just those associated with a specific teleservice, if you areroaming outside the country where your home network is located.Activate: *351 *Password *TeleService # <Flash>Deactivate: # 351 *Password *TeleService # <Flash>Bar All CallsDoes not allow any incoming or outgoing calls, or just those of a specific teleservice.Activate: *330 *Password *TeleService # <Flash>Deactivate: # 330 *Password *TeleService # <Flash>Bar All Outgoing CallsDoes not allow any outgoing calls, or just those associated with a specific teleservice.Activate: *333 *Password *TeleService # <Flash>Deactivate: # 333 *Password *TeleService # <Flash>Bar All Incoming CallsDoes not allow any incoming calls, or just those associated with a specific teleservice.Activate: *353 *Password *TeleService # <Flash>Deactivate: # 353 *Password *TeleService # <Flash>Phonecell®SX5e GSM 13 User Manual
Multiparty Call Features *Multiparty call features are handled within an active call. These features are network-dependent.Contact your service provider for availability.• To release all held calls or set User Determined User Busy for a waiting call, press: 0 <Flash>• To release all Active Calls and accept the held/waiting call, press: 1 <Flash>• To release a specific active call x, press: 1 x <Flash> (x represents the call ID 1-7)• To place all active calls on hold and accept the held/waiting call, press: 2 <Flash>• To place all active calls on hold except call x, press: 2 x <Flash> (x represents the call ID 1-7)• To add a held call to the conversation, press: 3 <Flash>• To place all active calls on hold and make a call to a specified number, press: PhoneNo <Flash>NOTE: When both a held and a waiting call exist in a conflicting situation, the above proceduresapply to the waiting call.* Not available with the Phonecell®SX5e PBX Terminal.Phonecell®SX5e GSM 14 User Manual
Phonecell®SX5e GSM 15 User ManualDATA FEATURESThe SX5e features a DB-9 digital computer fax/data port for connection to a personal computer(PC) - not supplied. When connected to a PC, the SX5e is capable of sending and receiving digi-tal fax and data, sending and receiving e-mail communications, and browsing the Internet. Dataspeeds may vary depending upon your cellular network.Connecting to a ComputerA data cable - not supplied - is required for data transmission. To determine the necessary cable,count the number of PIN connections in the serial port of your PC (see below). If there are 9 PIN con-nections in the PC serial port, a DB-9 (female) to DB-9 (male) cable is required. If there are 25 PINconnections in the PC serial port, a DB-25 (female) to DB-9 (male) cable is required - see Figure 11.NOTE: The SX5e does not support direct computer modem (data) operation through the phoneor fax ports.Dial-Up ConnectionsThe SX5e allows for traditional dial-up type connections using the serial port of a computer.To use a dial-up connection (circuit switched connection), setup your PC serial port as defined inAppendix A - How to Setup PC Serial Ports for Your Phonecell®. Then setup a dial-up networkingconnection (see your PC's operating systems manual for more information).Internet, E-mail, and Other Data ApplicationsOnce you connect to your Internet service provider using dial-up networking through the serialport connection with the SX5e, you can run your favorite application to check email, browse theweb, or send and receive data with other applications that require a data connection.Digital Fax SetupThe SX5e is capable of receiving and sending faxes via a personal computer using a standardRS232 serial port. The PC application and modem setup must be able to support software flowcontrol. To setup flow control properly, follow the instructions for setting up a tandard modemconnection in Appendix A of this manual with the following changes.HINT>: Setup a seperate modem for PC fax and a separate modem for PC circuit switched datacorrections. This way you will not have the make changes to the modem settings everytime youwant to use fax or data.Figure 11 - PC data connection.To PC Serial PortDB-25 (female) to DB-9 (male) CableDB-9 (female) to DB-9 (male) CableDB-9 cable and PC serialport have 9 PIN connectionsORDB-25 cable and PCserial port have 25PIN connectionsTo DB-9 Data Port on FWT
Phonecell®SX5e GSM 16 User Manual1. Change the flow control of the standard modem to enable software flow control.2.Change Extra Settingsfrom AT&DI to AT+IFC=1,1 &d1. This enabled softwareto flow controlonthe SXe5.3. To be able to receive faxes to the serial port (on your computer) select the serial port for yourdata connections by entering # * 67 * 3 #.4. Run your PC fax application using this new modem connection for receiving and sendingfaxes.HINT: To change the SX5e to receive fax calls through the RJ-11, press # * 67 * 1 #.GPRS (Packet Data) ConnectionsThe SX5e will allow GPRS connectivity if your network service provider has this feature avail-able. GPRS allows a packet data connection at higher rates then conventional circuit switched(dial-up) connections. A GPRS kit can be used when trying to connect with GPRS service. Thiskit contains a serial cable and a setup CD for installation on a standard personal computer.Contact your service provider or nearest dealer for more information.Analog Modem SupportThe SX5e FAX and standard FWT models support connectivity with an analog modem. A PCwith a modem or other devices that use a modem, like a credit card swipe Point Of Sale (POS)machine, can be connected to the RJ-11 jack (marked with a telephone icon) and used seam-lessly.Data Port SetupThe RJ-11 voice jack on the SX5e (the jack marked with a phone icon) can be configured forvoice or analog data. When in either mode, a bypass string must be entered to use the oppositemode. For example, if the jack is configured for analog data, the bypass string for voice callsmust be entered before a voice call can be made. In voice mode, data transmissions are routedthrough the DB-9 port. To send data via an analog modem while in voice mode, use the analogbypass string. Press: # *113 *<mode> #0= Voice (default)1= Analog DataFax Timing AdjustmentsPhase D adjustments can be made to analog faxing. If you experience faxing issues try adjustingthis setting.Press: # * 133 * <control> * <time out> #Bypass StringThe bypass string will bypass the current mode to send a call in the desired mode. After the call,the SX5e will return to the mode that was active before the call.Press: # *19 *<bypass code> #0= Voice1 = Fax2= Analog ModemParameter Values<control> 0 = Disable1 = Enable<time out> 1 - 255 in 15ms steps
ModulationThe analog modem interface can be configured to specific modulations or set to automatic modulation adjustment. NOTE: This modulation is only for the connection between the modem and the SX5e.Press: # *114 *<modulation> # Modulation(see Supported Modulations below)Example: To set the modulation between the modem and the SX53 to V.22bis @ 24, enter # *114 *7 #Phonecell®SX5e GSM 17 User ManualSupported ModulationsModulation Baud Rates (bps) <modulation>V.8 Auto 0 (default)V.32bis TCM 14,400 1V.32bis TCM 12,000 2V.32bis TCM 9600 3V.32 9600 4V.32bis TCM 7200 5V.32 4800 6V.22bis 2400 7V.22bis 1200 8V.22 1200 9V.22 600 10
Air Interface Data Rates and Error CorrectionThe SX5e supports both transparent (no error correction) and non-transparent (error correction)data connectivity along with different air interface data rates. Check with your carrier to deter-mine which is right for your application. If you are not sure what your carrier supports, use thedefault setting of non-transparentPress: # *115 *<error correction> *<air interface modulation> #Error Correction0= transparent (no error correction) (default)1= non-transparent (error correction)Air Interface Modulation(see Supported Air Interface Data Rates below)Example: To set the air interface rate to V.32 @ 9600 bps with no error correction, enter # *115 *0 *7 #Phonecell®SX5e GSM 18 User ManualSupported Air Interface Data RatesModulation Over the Air <air Interface Data Rate (bps) modulation>Automatically Selected Auto 0 (default)V.21 300 1 V.22 1200 2V.23 1200 (uplink)75 (downlink)3V.22bis 2400 4V.26ter 2400 5V.32 4800 6V.32 9600 7V.34 9600 12V.34 14,400 14V.110 300 65V.110 1200 66V.110 2400 68V.110 4800 70V.110 9600 71V.110 14,400 75
Phonecell®SX5e GSM 19 User ManualSX5e GSM FWT WITH FAXThe SX5e GSM FWT with Fax allows connection to a fax machine and additional telephones.The SX5e can be set up to use one or both of its phone jacks. In Single Jack mode, only thejack designated with a telephone icon is operational. You can connect a fax machine or an addi-tional telephone into that jack, but to receive faxes you must have a fax machine connected. InDual Jack mode, the unmarked jack is used for fax, and the jack marked with the telephone iconis used for any additional phones.Set SX5e for Analog FaxSet In-Bound Fax Port OptionPress: # *67 * <fax_port> #1= send incoming fax calls to RJ-11jack (default).3= send incoming fax calls to the seri-al port. Set Single/Dual Jack ModePress: # *63 *<single jack> #0= single jack1= dual jack (default)Connect SX5e for Dual Jack Mode1. Connect a fax machine to the unmarkedphone jack on the SX5e - see Figure 12.2. Connect a regular phone to the phonejack that is marked with a telephone icon.Connect SX5e for Single Jack Mode1. Connect a fax machine to the phone jack on the SX5e that is marked with a telephone icon - see Figure 13.NOTE: The fax by-pass must be entered to send a fax in single jack mode because the SX5e default setting is for voice calls.Analog Fax Bypass This feature allows the phone jack to process the next outgoing call as an analog fax call. Afterthis call, the phone jack automatically returns to the default voice protocol. The user enters thiskey sequence prior to dialing the telephone number. The terminal interprets the string and prop-erly sets up the call. Refer to the following examples.NOTE: The analog fax bypass string can only be used in single jack operation.Use the Fax Bypass1. Lift up the handset (take off-hook).2. Press: # *19 *1 #, then dial the fax number to be called.3. Press START on the fax machine.HINT: If the fax machine does not have a handset, enter # * 19 * 1 #, followed by theremote fax number to be called. Press START.HINT: If the fax machine has the capability to store telephone numbers for speed dialing, the # *19 *1 # command string may be programmed into the machine as a prefix to the telephonenumber. With some machines, it may also be possible to store the command string as a speeddial number and dial the remote fax machine telephone number manually.Figure 12 - Dual Jack mode connections.Figure 13 - Single Jack mode connection.
Phonecell®SX5e GSM 20 User ManualSX5e GSM PBX FWT The SX5e GSM PBX FWT allows for enterprise On-Premise Equipment or PBX operation whenthe SX5e is connected to the trunk or extension side of a PBX. Trunk Side PBX Connection (Trunk Mode)When the SX5e is connected to the trunk side of a PBX, it allows users within the enterprise totake advantage of potentially lower cellular/PCS rates by routing outgoing calls to the GSM network. Incoming calls to the SX5e from outside the enterprise can be routed to the PBX.Depending on the PBX setup, these incoming calls could also be routed to a specific extension.Trunk Side Setup (Trunk Mode)To use the SX5e Trunk Mode, con-nect an analog trunk from the PBXinto the trunk connector of the SX5e (marked with telephoneicon) - see Figure 14.HINT: If the SX5e has been changedto Extension Mode, be sure to changeit back to Trunk Mode. To do this,connect a tone-dial (DTMF) telephoneto the trunk side jack on the SX5eand press: # *108 *2 #.Extension Side PBX Connection (Extension Mode)When the SX5e is connected to the extension side of a PBX, it allows users to call into theenterprise via the SX5e, dial an extension, be routed to an extension automatically, or connectback out to the PBX trunk.Extension Side SetupTo use the SX5e in Extension Mode, connectan analog extension from the PBX to theextension connector of the SX5 (RJ-11 withno markings) - see Figure 15. Then connecta DTMF phone to the trunk side (RJ-11marked with a telephone icon) and set theSX5e to Extension Mode by pressing: # *108 *1 # on the DTMF phone. The SX5eis now in Extension Mode. To Trunk Sideof the PBXTo ExtensionSide of the PBXFigure 14 - Connect to trunk side of PBX.Figure 15 - Connect to extension side of PBX.WARNING!The trunk side of the PBX must only be connected to the trunk side of theSX5e (marked with a telephone icon) - see Figure 14. An extension of thePBX must only be connected to the extension side of the SX5e (unmarked) -see Figure 15. Improper connections could damage the SX5e.!
Disconnect Detect SetupThe SX5e is able to detect both a PBX disconnect tone and an analog disconnect pulse. When aPBX detects a hang-up, the SX5e must be told to also release the line. This is typically done byeither a disconnect pulse or disconnect tone, but it is PBX specific. To find out what your PBXdoes, contact your PBX manufacturer or refer to your PBX technical manual.Disconnect Tone SetupThe SX5e can be configured to detect a single PBX disconnect tone. Tone options include six-teen standard DTMF tones (0-9, *, #, A, B, C, D), 400Hz (silence (no tone), or not disconnecttone (off). The SX5e PBX FWT defaults to not detect a tone (off). In addition to different toneoptions, thresholds and tone durations can be set. To configure the SX5e to detect a tone enterthe following command sequence.For tones 0 - 16Press: # * 111 * <tone> #For tones 17, 18, 19, and 20Press: # * 111 * <tone> * <rx threshold> * <tone duration> * <silence duration> #HINT: When configuring the SX5e for DTMF Detection, try using DTMF D (16) first, then testthe configuration with your PBX. If that does not work, try DTMF C (15), then DTMF B (14),etc., until you find the correct tone that your PBX sends on a disconnect.NOTE: Your PBX must support a DTMF disconnect tone for this feature to work.Disconnect PulseThe SX5e will automatically detect this type of disconnection from the PBX. There is nothingyou need to do on the SX5e to enable this. A disconnect pulse from the PBX of at least 200msis required for proper disconnect detection.Two-Stage Dialing Setup (GSM to Extension)When in Extension Mode, the SX5e allows two-stage dialing so incoming GSM callers can con-nect to an extension on the PBX. In this mode, if you call the SX5e via GSM, the SX5e will auto-matically answer the call and present a dial tone. Since the SX5e would be connected to anextension on a PBX, you can access any other extension on the PBX as though you where inyour office. Dial the extension number and the SX5e will connect you to that extension throughthe PBX. Once in extension mode, press # *109 *1 # from a DTMF phone connected to thetrunk connector of the SX5e - see Figure 15. The SX5e is now configured for Two-Stage Dialing.Phonecell®SX5e GSM 21 User ManualParameter Values<tone> 0 = off1 - 10 = DTMF 0 - 911 = DTMF *12 = DTMF #13 = DTMF A14 = DTMF B15 = DTMF C16 = DTMF D17 = 400 Hz18 = 440 Hz19 = Silence (disconnect on silence)20 = 480 Hz + 620 Hz21 = 400 Hz with a 250ms on/off/on/off onetime cadence<rx threshold>Applies only for <tone> parameters 17, 18, and 20<tone duration>For Silence (19) each stem is 1msFor tones 17, 18, and 20 each step is 20msNo other tones affected by this parameter1 to 65535<silence duration>Connecting Sequence1 to 65535
Example: Assume that your SX5e is connected to a PBX on extension 123. Now assume that youwant to be able to connect to any extension (i.e. 858) when you call the SX5e on the GSM network.1. Make sure you are in Extension Mode by entering # *108 *1 # from a DTMF phone connected to the trunk side connector.2. Enable Two-Stage Dialing by pressing # *109 *1 # from the same DTMF phone connectedto the trunk side connector.3. When the SX5e receives a call, it will automatically answer the call, then present a dial tone.4. When you hear a dial tone, enter the extension you wish to call (858).5. The far end caller (the person who called the SX5e) will hear whatever the PBX presentsafter you dialed the extension number.Phonecell®SX5e GSM 22 User ManualPBX Command SummaryMode/Option Command ResultChange to Trunk Mode # *108 *2 # Enables the SX5e Trunk Mode. Note: This is the default mode for the SX5e PBX option.Change to Extension Mode # *108 *1 # Enables the SX5e Extension Mode.Enable Auto-Route # *109 *0 # Enables the SX5e to Auto-Route to an extension when in Extension Mode. Incoming calls to the SX5e will be routed to the Auto-Route Extension Number automatically. This setting disables two-stage dialing.Auto-Route Extension # *110 *<extension> # Sets the extension number that Number will be called when Auto-Route is enabled.Enable Two-Stage Dialing # *109 *1 # Disables Auto-Route and enables two-stage dialing. Callers will be able to dial any extension within the PBX. This is the default mode.Enable Disconnect Tone # *111 *<dtmf> # Enables the detection of <dtmf> Detection DTMF 0 through 9 = 1 through 10 for disconnection by the PBX.DTMF *= 11DTMF # = 12DTMF A = 13DTMF B = 14DTMF C = 15DTMF D = 16Disable Disconnect Tone # *111 *0 # Disables the detection of a DTMFDetection tone for disconnection by the PBX.This is the default mode
Auto-Routing Setup (GSM to Extension)The SX5e can be configured to automatically route an incoming call from the GSM network to anextension in the PBX when in Extension Mode. Two steps are required to set this up after youconnect a DTMF telephone to the trunk side of the SX5e (marked with a telephone icon).1. Enable auto-routing by pressing: # *109 *0 #2. Configure the extension to route to by pressing: # *110 *<extension number> #NOTE: The extension number can be up to 8 digits, between 0 through 9.Example: Assume that the SX5e is connected to extension 123 of your PBX. To enable the SX5eto automatically route all its GSM calls to another extension that goes to a specific person oroperator at extension 999, follow these instructions.1. Make sure you are in Extension Mode by entering # *108 *1 # from a DTMF phone con-nected to the trunk side connector.2. Enable Auto-Routing by pressing # *109 *0 # from the same DTMF phone connected tothe trunk side connector.3. Configure the auto-route extension (in this example, 999) by pressing # *110 *999 #.4. When the SX5e receives a call, it will automatically answer the call, then dial 999 on theextension line. This means extension 123 is calling 999.5. The far end caller (the person who called the SX5e) will hear the line answered, then willhear whatever the PBX presents when calling an extension.Two-Stage Extension Side Dialing (Extension to GSM)When connected to a PBX extension, any other extension on the PBX can access the SX5e.The SX5e will always present two-stage dialing where another extension can access the GSMnetwork (extension side least cost routing). Only Extension Mode setup is required. No other set-tings need changing.Example: The SX5e is connected to extension 123 on the PBX. To allow extension side dialing,setup the unit for Extension Mode and call the unit.1. Make sure you are in Extension Mode by entering # *108 *1 # from a DTMF phone con-nected to the trunk side connector.2. Call extension 123 from another PBX extension (or from the trunk side of the PBX).3. When called, the SX5e will automatically answer, then present a dial tone.4. Once a dial tone is heard, you may dial a number. The connection will be over the GSM network.Phonecell®SX5e GSM 23 User Manual
SX5D TROUBLESHOOTINGTelephone Service is Not Working (Cannot make or receive calls)· Make sure the SX5D powered on properly.· Make sure any equipment that is externally connected to the SX5D is correctly connected.· Test any externally connected equipment on a known system to verify operation.· Do you have the antenna connected? If not, connect the antenna.· Is service established with a service provider? If so, is there any service provider issue. Your serv-ice may be disconnected or not functioning properly. Contact your service provider is you think thisis the problem.Unable to Receive Calls·Is the handset on the cradle? If not, place the handset on the cradle and try again.· Is the SX5D making a loud repetitive tone (ROH)? Then either speakerphone or the handset is offhook. Hang-up and try again. Unable to Make Calls· If you do not hear standard dial tone when off hook, then your service has a problem. Contactyour service provider is you think this is the problem.· Do you have telephone extensions connected to the SX5D? If so, one of those may be off hook(the display will show this information).Unable to Send or Receive Analog Fax Calls· Is your fax machine connected properly? You may have the fax machine connected to the wrongRJ-11 jack of the SX5D. Make sure it is connected to the jack with no symbol (no phone icon). If youwant to use the SX5D in single jack mode, please refer to the fax section of this manual for propersetup.· Do you have fax service on your wireless account? Contact your service provider for information.· Do you have good signal strength? If you signal is low it may affect faxing. Try repositioning theunit or obtaining a direction high gain external antenna.Unable to Send or Receive Circuit Switched Data (CSD) Calls· Is your computer connected to the serial port of the SX5D? If not, connect the computer with anappropriate RS232 DB-9 cable.· Do you have CSD service on your wireless account? Contact your service provider for information.· Is your computer configured properly to access data service with the SX5D? Please reference thedata sections of this manual for proper setup.Unable to Connect to GPRS Service· Is your computer connected to the serial port of the SX5D? If not, connect the computer with anappropriate RS232 DB-9 cable.· Do you have GPRS service on your account? Contact your service provider for information.· Is your computer configured properly to access GPRS with the SX5D? Please reference the datasections of this manual for proper setup or your GPRS setup wizard help file for more information.· You cannot pass the dialing sequence of the connection. Make sure that DTE Fallback is disabled.See the data section of the manual for more information.· You can dial the connection but cannot authenticate with the network. There may be a network oraccount setup problem. Contact your service provider for more information.Moisture or Ventilation Problems· Is moisture forming on or around the SX5D? Remove any moisture with a clean dry towel andmove the unit to a well ventilated area. Review the Temperature and Environment section of thismanual for more information.No Power· Is the power supply connected to the unit? Make sure power is available and that the power sup-ply is properly connected to the SX5D.· The power supply is connected but the unit still has no power. Make sure the circuit is functioningto the power supply. Check breakers & contact your power company. Power may be off at location.Phonecell®SX5e GSM 24 User Manual
Phonecell®SX5e GSM 25 User ManualCONFORMANCE STATEMENTSThe SX5e 850/1900 MHz (Dual Band) models are in conformance with the requirements of theapplicable EU CE Council Directives.The SX5e 850/1900 MHz (Dual Band) models are in conformance with all applicable FCCrequirements.FCC Part 15 Class B ComplianceThis Phonecell®SX5 model has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. Changes or modifications not expresslyapproved by Telular Corporation will void your authority to operate the equipment per FCC part15 paragraph 15.21.These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause harmful interference to radioor television reception, which can be determined by turning the equipment OFF and ON, the useris encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the antenna.• Increase the separation between the equipment and the terminal.• Connect the equipment into an outlet on a circuit different from that to which the terminal isconnected.• Consult your Authorized Telular Distributor or an experienced radio/TV technician for help.All SX5e 850/1900 MHz (Dual Band) models are in conformance with all applicableAustralian government telecommunications requirements.All SX5e 850/1900 MHz (Dual Band) models have hygienic conclusion of GOSSANEPID-NADZO and conform to GOSSTANDARD of Russia.All SX5e 850/1900 MHz (Dual Band) models are in conformance with all applicable SouthAfrican government telecommunications requirements.SAFETY INFORMATIONThe Phonecell®SX5 functions as both a radio transmitter and receiver. When it is ON, the SX5receives and sends out radio frequency (RF) energy. The SX5 GSM 850/1900 MHz (Dual Band)unit operates in the frequency ranges of 824 MHz to 849 MHz and 1850 MHz to 1910 MHz. Thisunit employ commonly used phase/frequency modulation techniques. When you use the SX5,the cellular system handling your call controls the power level at which the unit transmits.Exposure to RF (Radio Frequency) EnergyIn 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992, the AmericanNational Standards Institute (ANSI), updated the 1982 ANSI Standard for safety levels withrespect to human exposure to RF energy. After reviewing the available body of research, morethan 120 scientists, engineers and physicians from universities, government health agencies andindustry developed this updated Standard. In March, 1993, the U.S. Federal CommunicationsCommission (FCC) proposed the adoption of this updated Standard.The design of the Telular Phonecell®SX5 complies with this updated Standard. Of course, if youwant to limit RF exposure even further than the updated ANSI Standard, you may choose to con-trol the duration of your calls and operate your phone in the most power-efficient manner.Safe Operation RequirementThe Phonecell®SX5 must be either wall mounted or desk mounted and should not be operatedwhen any person is within 203 mm (8 inches) of the antenna.TA-2002/058ApprovedN12847
Phonecell®SX5e GSM 26 User ManualTemperature EnvironmentOperating Temperature: From -10°C to +50°C ; Up to 95% relative humidity (non-condensing).Storage Temperature: From -40°C to +60°C; Up to 95% relative humidity (non-condensing).Antenna Care and ReplacementDo not use the Phonecell®SX5 with a damaged antenna. If a damaged antenna comes into con-tact with the skin, a minor burn may result. Have the antenna replaced by a qualified technicianimmediately. Use only a manufacturer-approved antenna. Unauthorized antennas, modifications,or attachments could damage the Phonecell®SX5.DrivingCheck the laws and regulations on the use of cellular products in the areas where you drive.Some jurisdictions prohibit use of a cellular device while driving a vehicle. Even if your jurisdictiondoes not have such a law, we strongly suggest that, for safety reasons, the driver use extremecaution when operating the cellular device while the vehicle is in motion. Always obey the law.Exposure to electronic DevicesMost modern electronic equipment is shielded from RF energy. However, RF energy fromcellular devices may affect inadequately shielded electronic equipment.RF energy may affect improperly installed or inadequately shielded electronic operating andentertainment systems in motor vehicles. Check with the manufacturer or its representative todetermine if these systems are adequately shielded from external RF energy. You should alsocheck with the manufacturer of any equipment that has been added to your vehicle.Consult the manufacturer of any personal medical devices (such as pacemakers, hearing aids,etc.) to determine if they are adequately shielded from external RF energy.Turn the Phonecell®SX5 OFF in health care facilities when any regulations posted in the areasinstruct you to do so. Hospitals or health care facilities may be using equipment that could besensitive to external RF energy.AircraftTurn OFF the Phonecell®SX5 before boarding any aircraft.• Use it on the ground only with crew permission.• Do not use it in the air.To prevent possible interference with aircraft systems, U.S. Federal Aviation Administration (FAA)regulations require you to have permission from a crew member to use your cellular phone (orany other cellular product) while the plane is on the ground. To prevent interference with aircraftsystems, FCC regulations prohibit using your cellular device while the plane is in the air.ChildrenDo not allow children to play with the Phonecell®SX5 to prevent damage to the unit.Blasting AreasConstruction crews often use remote control RF devices to set off explosives. Therefore, to avoidinterfering with blasting operations, turn the Phonecell®SX5 OFF when in a "blasting area" or inareas posted: "Turn off two-way radio."Potentially Explosive AtmospheresTurn the Phonecell®SX5 OFF when in any area with a potentially explosive atmosphere. It israre, but the Phonecell®SX5 or its accessories could generate sparks. Sparks in such areascould cause an explosion or fire resulting in bodily injury or even death.Areas with a potentially explosive atmosphere are often, but not always, clearly marked. Theyinclude fueling areas such as gas stations; below deck on boats; fuel or chemical transfer or stor-age facilities; areas where the air contains chemicals or particles, such as grain, dust, or metalWARNING!The Phonecell®SX5 is intended either to be wall mounted or mounted ona flat surface to allow proper ventilation. Do not block the space beneaththe Phonecell®SX5 as this could cause the unit to overheat and fail.!
powders; and any other area where you would normally be advised to turn off your vehicle engine.Do not transport or store flammable gas, liquid or explosives in the area of the Phonecell®SX5or accessories.Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the NationalFire Protection Standard (FPA-58). For a copy of this standard, contact the National Fire ProtectionAssociation, One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.Phonecell®SX5e GSM 27 User Manual
WARRANTYI. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:TELULAR CORPORATION ('Telular") warrants to a distributor Buyer, or to a customer only if thecustomer is a Buyer directly from Telular, that the Products (including accessories) shall complywith the applicable Specifications and shall be free from defects in material and workmanshipunder normal use and service for a period of fifteen (15) months from date of shipment fromTelular. Telular, at its option, shall at no charge either repair, replace or refund the purchaseprice of the Product during the warranty period, provided it is returned by Buyer in accordancewith the terms of this warranty to the Telular designated repair center. Repair or replacement, atTelular's option, may include the replacement of parts, boards or Products with functionallyequivalent reconditioned items. Repaired and replacement items are warranted for the balanceof the original warranty period. All replaced items shall become the property of Telular. SUCHACTION ON THE PART OF TELULAR SHALL BE THE FULL EXTENT OF TELULAR'S LIA-BILITY HEREUNDER, AND BUYERS EXCLUSIVE REMEDY. Buyer shall be responsible for allcosts and expenses incurred by Buyer including without limitation any handling, labor or trans-portation charges. OTHER THAN AFORESAID, THIS EXPRESS WARRANTY IS EXTENDEDBY TELULAR TO BUYER ONLY AND NOT TO BUYER'S CUSTOMERS OR USERS OFBUYER'S PRODUCTS.II. HOW TO OBTAIN WARRANTY SERVICEProduct covered under this warranty shall only be accepted from and returned to Buyer's desig-nated repair center. Buyer's dealers, distributors, agents, and end users cannot submit items toTelular under this warranty. To receive warranty service an RMA number must first be obtainedfrom Telular Technical Support. The defective or non-compliant Product should be sent by Buyerfreight pre-paid to: Telular Corporation, 647 North Lakeview Parkway, Vernon Hills, IL 60061,USA or other designated location. The product must be packaged in the original carton andpacking material or an equivalent package and must have the assigned RMA number clearlymarked on the carton. Returned Product received without an RMA number will be returned to thesender.III. WARRANTY CONDITIONS:This is the complete warranty for the Products manufactured by Telular and sold to Buyer. Telularassumes no obligation or liability for additions or modifications to this warranty unless made inwriting and signed by an officer of Telular. Unless made in separate written agreement betweenTelular and Buyer, Telular does not warrant the installation, field maintenance or service of theProducts or parts.TELULAR CANNOT BE RESPONSIBLE IN ANY WAY FOR ANY ANCILLARY EQUIPMENTNOT FURNISHED BY TELULAR WHICH IS ATTACHED TO OR USED IN CONNECTION WITHTHE PRODUCTS OR FOR OPERATION OF THE PRODUCTS WITH ANY ANCILLARY EQUIP-MENT AND ALL SUCH EQUIPMENT IS EXPRESSLY EXCLUDED FROM THIS WARRANTY.FURTHERMORE, TELULAR CANNOT BE RESPONSIBLE FOR ANY DAMAGE TO THEPRODUCTS RESULTING FROM THE USE OF ANCILLARY EQUIPMENT NOT FURNISHEDBY TELULAR FOR USE WITH THE PRODUCTS.WHEN THE PRODUCT IS USED IN CONJUNCTION WITH ANCILLARY OR PERIPHERALEQUIPMENT NOT MANUFACTURED BY TELULAR, TELULAR DOES NOT WARRANT THEOPERATION OF THE PRODUCT/PERIPHERAL COMBINATION, AND TELULAR SHALLHONOR NO WARRANTY CLAIM WHERE THE PRODUCT IS USED IN SUCH A COMBINA-TION AND IT IS DETERMINED BY TELULAR THAT THERE IS NO FAULT WITH THE PROD-UCT. TELULAR DISCLAIMS LIABILITY FOR RANGE, COVERAGE, AVAILABILITY, OROPERATION OF THE CELLULAR SYSTEM WHICH IS PROVIDED BY THE CARRIER.Phonecell®SX5e GSM 28 User Manual
IV. WHAT THIS WARRANTY DOES NOT COVER:(a) Subsequent upgrades and enhancements to the Product. (b) Defects, non-compliance ordamage resulting from use of the Product in other than its normal and customary manner orenvironment. (c) Defects, noncompliance or damage from misuse, lightening, accident or neg-lect. (d) Defects, noncompliance or damage from improper testing, operation, maintenance,installation, adjustment, or any alteration or modification of any kind. (e) Product disassembled orrepaired in such a manner as to adversely affect performance or prevent adequate inspectionand testing to verify any warranty claim. (f) Product which has had the serial number removed ormade illegible. (g) Defects, non-compliance or damage due to spills of food or liquid. (h) All plas-tic surfaces and all other externally exposed parts that are scratched or damaged due to cus-tomer normal use. (i) Costs and expenses, including without limitation handling, labor and trans-portation, incurred in returning Product for warranty service to Telular's Repair Center. (j) Repair,programming or servicing by someone other than Telular.V. GENERAL PROVISIONS:THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS OR STATUTORY WAR-RANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WAR-RANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,INFRINGEMENT, DELIVERY, NEGLIGENCE AND PERSONAL INJURY, ARE DISCLAIMED.FURTHER, AS THE CELLULAR CARRIER IS NOT CONTROLLED BY TELULAR, NO WAR-RANTY IS MADE AS TO COVERAGE, AVAILABILITY OR GRADE OF SERVICE PROVIDEDBY THE CELLULAR CARRIER. IN NO EVENT SHALL TELULAR BE LIABLE FOR DAM-AGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OFUSE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAV-INGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUTOF THE USE OR INABILITY TO USE SUCH PRODUCT TO THE FULL EXTENT SUCH MAYBE DISCLAIMED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION ORLIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOWLONG AN IMPLIED WARRANTY LASTS.VI. SOFTWARE PROVISIONS:Laws in the United States and other countries preserve for Telular certain exclusive rights forcopyrighted Telular software such as the exclusive rights to reproduce in copies and distributecopies of such Telular software. Telular software may be copied into, used in and redistributedwith only the Product associated with such Telular software. No other use, including without limi-tation, disassembly of such Telular software or exercise of exclusive rights in such Telular soft-ware is permitted and Telular reserves all rights not expressly granted in this Limited CommercialWarranty.Patents:Telular Corporation products are protected and manufactured under one or more of the followingU.S. patents and related international patents and patents pending relating thereto: 4,658,096;4,737,975; 4,775,997; 4,868,519; 4,922,517; 5,134,651; 5,361,297; 5,469,494; 5,046,085;5,715,296.Trademarks:Telular Corporation owns the following registered trademarks: TELULAR and design, TELULAR,CELJACK, MAXJACK, TELCEL, HEXAGON LOGO, PHONECELL, CELSERV, TELGUARD,CPX, and AXCELL.Phonecell®SX5e GSM 29 User Manual
APPENDIX A: PC SERIAL PORT SETUP FOR CIRCUIT SWITCHED DIGITAL FAX ANDDATA (not for use with GPRS)Requirements• GSM account with your network service provider including circuit switched data and fax facility.• PC/Laptop/ Notebook with RS232 serial port• Windows 98 or betterNOTE: When all of the above have been satisfied, you may proceed.Modem Setup1. Power on your PCor device that is connected to the SX5e.2. Click the “Start” button (if using a Windows operating system), select“Settings...”NOTE: Other modems may appear in the list of installed modems.3. Click the ADD button to install a new modem device for the SX5e.Phonecell®SX5e GSM 30 User Manual
4. The Install New Modem window may appear asking for the type of modem to install. Select"Other," then click on the NEXT button. If this window does not appear, go to Step 5.5. The Install New Modem window will appear. Select the "Don't detect my modem option," thenclick on the NEXT button.6. The install new modem will update again to select the manufacture and modem model. Select"Standard Modem Types" from the Manufactures list, then select "Standard 1900 bps Modem"from the Models list then click Next.7. The install new modem will update to select the COM port. Select the COM port that will beconnected to the SX5e then click Next. Windows will now create a modem configuration filefor the Phonecell ® SX5. This may take several minutes.Phonecell®SX5e GSM 31 User Manual
8. The Modems Properties window should appear. Click on the Properties button.9. Select the Properties button for the selected modem and change your serial port speed asrequired. • GPRS Connections: Use 115,200• Fax and Circuit Switched Data: Use 19,200Phonecell®SX5e GSM 32 User Manual
10. Then click on the Connection tab. Set as shown below. 11. Click on the Advanced button. Set as shown. 12. Click on OK and Close to back out of each window. Your modem is now set up.NOTE: When using the SX5D for PC fax operation, make sure the modem connection uses soft-ware flow control. When using PC data, either hardware or software flow control can be used, aslong as the PC application (and modem) match the SX5D's configuration. The SX5D defaults tohardware flow control. The following AT commands are used to change the SX5D's flow control.Enable Software Flow Control: AT+IFC=1,1Enable Hardware Flow Control: AT+IFC=2,2Disable Flow Control: AT+IFC=0,0Phonecell®SX5e GSM 33 User Manual
NOTESPhonecell®SX5e GSM 34 User Manual
NOTESPhonecell®SX5e GSM 35 User Manual
NOTESPhonecell®SX5e GSM 36 User Manual
©2003 Telular Corporation, all rights reserved. Part Number 56029901

Navigation menu