Thomson 2-1115A 2.4GHz SINGLE-LINE SPREAD SPECTRUM CORDLESS PHONE User Manual 21115 DOM IB E 0

Thomson Inc. 2.4GHz SINGLE-LINE SPREAD SPECTRUM CORDLESS PHONE 21115 DOM IB E 0

Contents

USERS MANUAL

2.4 GHz Digital CordlessCall Waiting Caller IDMulti-Handset System with Baseand Handset SpeakerphoneUser’s Guide21115VOLOKVOICE MAILREPEAT DIALINFOREDIALAUTO REDIALFORMATVARECORDVAON/OFFCHARGEPAG EIN USEV-M AILPAG EINTERCOMTRANSFERHOLDMUTETALK FLASH/3 WAYEXITWXYZ9MNO6DEF3PAUSE#PQRS7GHI41*TUV8JKL5ABC2OPER0CIDDIR PROGRAMDELETEVOIC EMAIL REDIALFORMAT AUTOREDIALREPEATDIALINFOINT FLASHCIDDIRPROGRAMOKTAL KDELETEWXYZ9MNO6DEF3PAU SE#PQRS7GHI41*TUV8JKL5ABC2OPER0
2EQUIPMENT APPROVAL INFORMATIONYour telephone equipment is approved for connection to the Public SwitchedTelephone Network and is in compliance with parts 15 and 68, FCC Rules andRegulations and the Technical Requirements for Telephone TerminalEquipment published by ACTA.1Notification to the Local Telephone CompanyOn the bottom of this equipment is a label indicating, among otherinformation, the US number and Ringer Equivalence Number (REN) for theequipment. You must, upon request, provide this information to yourtelephone company.The REN is useful in determining the number of devices you may connectto your telephone line and still have all of these devices ring when yourtelephone number is called. In most (but not all) areas, the sum of theRENs of all devices connected to one line should not exceed 5. To be certainof the number of devices you may connect to your line as determined bythe REN, you should contact your local telephone company.A plug and jack used to connect this equipment to the premises wiring andtelephone network must comply with the applicable FCC Part 68 rules andrequirements adopted by the ACTA. A compliant telephone cord andmodular plug is provided with this product. It is designed to be connectedto a compatible modular jack that is also compliant. See installationinstructions for details.Notes•This equipment may not be used on coin service provided by thetelephone company.•Party lines are subject to state tariffs, and therefore, you may not be ableto use your own telephone equipment if you are on a party line. Checkwith your local telephone company.•Notice must be given to the telephone company upon permanentdisconnection of your telephone from your line.•If your home has specially wired alarm equipment connected to thetelephone line, ensure the installation of this product does not disableyour alarm equipment. If you have questions about what will disablealarm equipment, consult your telephone company or a qualifiedinstaller.2Rights of the Telephone CompanyShould your equipment cause trouble on your line which may harm thetelephone network, the telephone company shall, where practicable, notifyyou that temporary discontinuance of service may be required. Where priornotice is not practicable and the circumstances warrant such action, thetelephone company may temporarily discontinue service immediately. In caseof such temporary discontinuance, the telephone company must: (1) promptlynotify you of such temporary discontinuance; (2) afford you the opportunity tocorrect the situation; and (3) inform you of your right to bring a complaint tothe Commission pursuant to procedures set forth in Subpart E of Part 68, FCCRules and Regulations.The telephone company may make changes in its communications facilities,equipment, operations or procedures where such action is required in theoperation of its business and not inconsistent with FCC Rules and Regulations.If these changes are expected to affect the use or performance of yourtelephone equipment, the telephone company must give you adequate notice, inwriting, to allow you to maintain uninterrupted service.
3INTERFERENCE INFORMATIONThis device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) This device may not cause harmful interference;and (2) This device must accept any interference received, includinginterference that may cause undesired operation.This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation.This equipment generates, uses, and can radiate radio frequency energy and,if not installed and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, theuser is encouraged to try to correct the interference by one or more of thefollowing measures:•Reorient or relocate the receiving antenna (that is, the antenna for radio ortelevision that is “receiving” the interference).•Reorient or relocate and increase the separation between thetelecommunications equipment and receiving antenna.•Connect the telecommunications equipment into an outlet on a circuitdifferent from that to which the receiving antenna is connected.If these measures do not eliminate the interference, please consult yourdealer or an experienced radio/television technician for additionalsuggestions. Also, the Federal Communications Commission has prepared ahelpful booklet,“How To Identify and Resolve Radio/TV Interference Problems.” This booklet isavailable from the U.S. Government Printing Office, Washington, D.C. 20402.Please specify stock number 004-000-00345-4 when ordering copies.FCC RF EXPOSURE REQUIREMENTSFor body worn operation, this phone has been tested and meets the FCC RFexposure guidelines when used with the belt clip supplied with this product.Use of other accessories may not ensure compliance with FCC RF exposureguidelines.Specific Absorption Ratio compliance for body-worn operations is restrictedto belt-clips, holsters or similar accessories that have no metallic componentin the assembly and must provide at least 0.7cm separation between thedevice, including its antenna and the user's body.HEARING AID COMPATIBILITY (HAC)This telephone system meets FCC standards for Hearing Aid Compatibility.US NUMBER IS LOCATED ON THE CABINET BOTTOMREN NUMBER IS LOCATED ON THE CABINET BOTTOM
4TABLE OF CONTENTSEQUIPMENT APPROVAL INFORMATION .................................................................. 2INTERFERENCE INFORMATION ............................................................................. 3FCC RF EXPOSURE REQUIREMENTS .................................................................. 3HEARING AID COMPATIBILITY (HAC) .................................................................. 3INTRODUCTION ............................................................................................... 7GETTING TO KNOW Y OUR MULTI-HANDSET CORDLESS SYSTEM .......................... 7HANDSET & BASE LAYOUT ............................................................................... 9BASE LAYOUT ................................................................................................. 9MULTI-HANDSET SYSTEM ........................................................................... 11BUTTONS DEFINED HANDSET AND BASE BUTTONS ...................................... 11TELEPHONE COMPANY BUTTONS .............................................................. 11HANDSET SIDE BUTTONS ........................................................................ 12BASE BUTTONS ..................................................................................... 12PARTS CHECKLIST ..........................................................................................12TELEPHONE JACK REQUIREMENTS ................................................................. 12INSTALLATION ............................................................................................... 12IMPORTANT INSTALLATION GUIDELINES .......................................................... 13INSTALLING THE PHONE .................................................................................. 13DATA PORT .............................................................................................. 14PROGRAMMABLE FUNCTIONS .......................................................................... 14MENU MODE ........................................................................................... 15LANGUAGE ........................................................................................... 15INTERCOM RINGER ................................................................................. 16LINE RINGER ......................................................................................... 17RINGER VOLUME ................................................................................... 17RINGER T YPE ........................................................................................ 18LOCAL AREA CODE ................................................................................ 19REGIONAL AREA CODES ........................................................................ 20EDITING THE V OICE MAIL NUMBER ...........................................................20EDITING THE INFO SERVICE NUMBER .........................................................21HOLD REMINDER/RINGER ........................................................................22RESETTING THE HANDSET AND BASE TO THE FACTORY DEFAULT ......................23DEREGISTRATION .................................................................................. 24HANDSET ............................................................................................ 24BASE ................................................................................................... 26HANDSET REGISTRATION ........................................................................ 27ADDING HANDSETS AND RE-INSTALLING THE SYSTEM ......................................... 29ADDING ONE NEW HANDSET TO THE SYSTEM ................................................29RE-INSTALLING THE SYSTEM ........................................................................29BASIC OPERATION ..........................................................................................29INITIALIZATION AND STANDBY MODE ............................................................. 29INITIALIZATION MODE ............................................................................. 29BASE DISPLAY ...................................................................................... 30LINKING THE HANDSET TO THE BASE ......................................................... 30MAKING EXTERNAL CALLS ......................................................................... 30ANSWERING CALLS ................................................................................... 31CALL T IMER ............................................................................................. 31VOLUME ................................................................................................. 31HANDSET RECEIVER VOLUME .................................................................. 31HEADSET VOLUME ................................................................................. 32HANDSET SPEAKERPHONE VOLUME ........................................................... 32BASE SPEAKERPHONE VOLUME ............................................................... 32SPEAKERPHONE OPERATION .................................................................... 32MAKING CALLS WITH THE SPEAKERPHONE .................................................. 32ANSWERING CALLS WITH THE SPEAKERPHONE ............................................ 32
5HEADSET .................................................................................................33REDIAL ............................................................................................... 33REDIAL  PREVIEW DIALING ......................................................................34HOLD ..................................................................................................... 34HOLD REMINDER .................................................................................. 34HOLD RECALL RINGER ........................................................................... 34INTERCOM ............................................................................................... 35MAKING INTERCOM CALLS ......................................................................35HANDSET ............................................................................................ 35BASE ................................................................................................... 37ANSWERING INTERCOM CALLS ................................................................ 38USING INTERCOM WITH EXTERNAL CALLS .................................................. 38RECEIVING AN INCOMING T ELEPHONE CALL DURING AN INTERCOM CALL ........ 39TRANSFERRING A CALL ...............................................................................39TRANSFERRING AN OUTSIDE CALL T HROUGH INTERCOM ............................... 40CONFERENCE CALLS .................................................................................. 40CONFERENCING WITH AN EXTERNAL CALL AND INTERCOM ............................ 41DIRECTORY MEMORY ................................................................................. 41STORING NAMES AND NUMBERS IN MEMORY ............................................ 42RECORDING V OICE ANNOUNCEMENT ON THE BASE ....................................... 43EDITING NAMES AND NUMBERS FROM MEMORY ........................................ 44REVIEWING AND DELETING NAMES AND NUMBERS FROM DIRECTORY ............. 46DIALING A NUMBER FROM DIRECTORY ....................................................... 46DIALING AFTER PICKING UP THE LINE ....................................................... 47CHAIN DIALING FROM DIRECTORY MEMORY .............................................. 47CALL WAITING CALLER ID (CID) .................................................................... 48CALLER ID (CID) DATABASE .................................................................. 48CALLER ID DISPLAY SCREEN ...................................................................... 49CALLER ID INFORMATION V OICE ANNOUNCEMENT  (FOR CALLER IDTYPE 1 ONLY) ................................................................................. 49REVIEWING CID RECORDS ......................................................................49DELETING A CID RECORD ...................................................................... 50DELETING ALL CID RECORDS FROM THE CID DATABASE ............................. 50DIALING A CID RECORD ........................................................................ 51TRANSFERRING A CID RECORD T O DIRECTORY MEMORY ............................ 52CALL W AITING CALLER ID DELUXE .................................................................. 54CALLER ID TYPE 2.5 FUNCTIONS ................................................................ 55BUSY ................................................................................................. 55CONFERENCE ........................................................................................55VOICE MAIL ........................................................................................ 56PLEASE HOLD ...................................................................................... 57RETURN THE OTHER CALL ........................................................................ 57BUILD THE CONFERENCE CALL ..................................................................57DROP THE LAST CALL ............................................................................. 58DROP ................................................................................................. 58ANSWER ............................................................................................. 59DISPLAY MESSAGES ...................................................................................... 59SPECIAL FEATURES ........................................................................................ 60CHARGE/PAGE INDICATOR .......................................................................... 60IN USE/V-MAIL INDICATOR ......................................................................... 60MESSAGE WAITING ................................................................................... 61PAGING ALL HANDSETS ............................................................................. 61FLASH .....................................................................................................62PAUSE .....................................................................................................62MUTING Y OUR CONVERSATION .................................................................... 62
6OUT OF RANGE WARNING ......................................................................... 63BATTERY LOW WARNING ........................................................................... 633-WAY CONFERENCE (FLASH 3-WAY EXIT) ............................................ 63TELEPHONE COMPANY SERVICE BUTTONS ..................................................... 63VOICE MAIL BUTTON .............................................................................63INFO BUTTON ...................................................................................... 63REPEAT DIAL BUTTON ........................................................................... 63AUTO REDIAL BUTTON .......................................................................... 64TELEPHONE COMPANY SERVICES LIMITATIONS ................................................ 64REPLACING THE BATTERY .................................................................................65BATTERY SAFETY INSTRUCTIONS ..................................................................65TROUBLESHOOTING T IPS ................................................................................. 65TELEPHONE SOLUTIONS ............................................................................. 65CALLER ID SOLUTIONS ...............................................................................66BATTERY SOLUTIONS .................................................................................67GENERAL PRODUCT CARE ...............................................................................67CAUSES OF POOR RECEPTION ......................................................................... 67LIMITED W ARRANTY ...................................................................................... 68INDEX ......................................................................................................... 69SEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCK            DO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THISPRODUCT  TO RAINOR MOISTURE.THE LIGHTNINGFLASH AND ARROWHEAD WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OF“DANGEROUSVOLTAGE” INSIDETHE PRODUCT.CAUTION: TO REDUCE THERISK OF ELECTRIC SHOCK, DONOT REMOVE COVER (ORBACK). NO USERSERVICEABLE PARTS INSIDE.REFER SERVICING TOQUALIFIED SERVICEPERSONNEL.THE EXCLAMATIONPOINT WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU  OFIMPORTANTINSTRUCTIONSACCOMPANYINGTHE PRODUCT.CAUTION:
7INTRODUCTIONGETTING TO KNOW YOUR MULTI-HANDSETCORDLESS SYSTEMCAUTION: When using telephone equipment, there are basicsafety instructions that should always be followed. Refer to theIMPORTANT SAFETY INSTRUCTIONS provided with thisproduct and save them for future reference.Congratulations on purchasing this Multi-handset Telephone System. Thissystem operates in the 2.4 GHz frequencies and is unique to conventionalcordless telephones. When the base is connected to electrical power and atelephone line, it can support up to four handsets, and you can place an extrahandset in the same location anywhere where electrical power is available.The system provides one outside line and one intercom path. And, the baseunit provides four voice channels for four handset users to perform intercomand outside calls at the same time. You can also easily use your multi-handsetsystem to quickly access your telephone company’s convenient features withone touch of the direct access buttons on your handset.Features:•2.4 GHz Digital Cordless Multi-Handset Technology•Speakerphone on Base and Handset•Handset to Handset and Handset to Base Intercom•3-way Conference/Call Transfer•Call Waiting and Caller ID Compatible•Caller ID Voice Announcement on Base (User Recordable)•Pre-Dialing (up to 30 digits)•Most Frequently Used Names and Numbers Memory Dialing•ENREV Battery Charging Technology, which optimizes battery charging andimproves battery life•Voice Message Waiting Indicator•Telephone Company Direct Access ButtonsThis telephone has been designed to be simple to use, however, you canreach its full potential more quickly by taking a few minutes to read thisinstruction book. This telephone is a multifunction product for use with CallWaiting Caller ID services and special telephone company features availablefrom your local telephone company.
8Your Call Waiting Caller ID phone allows you to:•View the name and telephone number of a caller (Call Waiting Caller ID).•Identify callers before you answer the phone.•View the time and date of each incoming call.•Record up to 50 Caller ID messages sequentially.•Know who called while you are on the line or when you were away.•Screen unwanted calls, eliminate harassment from annoying calls, or to getprepared before answering a call.•Caller ID Multi-function: Busy, Conference, To Voice Mail, Please Hold,Drop, Answer.Telephone company direct access buttons allow you to:•Directly access your voice mail with one touch of the VOICE MAIL button.•Directly access your info service with one touch of the INFO button.•Repeatedly dial a busy number with one touch of the REPEAT DIAL button.•Automatically and repeatedly redial a number with one touch of the AUTOREDIAL button.IMPORTANT: Because cordless phones operate on electricity, youshould have at least one phone in your home that isn’t cordless, in casethe power in your home goes out.IMPORTANT: In order to use all of the features of this telephone, youmust subscribe to two separate services available from your localtelephone company: the standard Name/Number Caller ID Service toknow who is calling when the phone rings and Call Waiting Caller IDService to know who is calling while you are on the phone.INSTALLATION NOTE: Some cordless telephones operate atfrequencies that may cause interference to nearby TVs, microwave ovens,and VCRs. To minimize or prevent such interference, the base of thecordless telephone should not be placed near or on top of a TV,microwave ovens, or VCR. If such interference continues, move thecordless telephone farther away from these appliances. Certain othercommunications devices may also use the 2.4 GHz frequency forcommunication, and, if not properly set, these devices may interfere witheach other and/or your new telephone. If you are concerned withinterference, please refer to the owner’s manual for these devices on howto properly set channels to avoid interference. Typical devices that mayuse the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordlesstelephone systems, and some long-range cordless telephone systems.
9HANDSET & BASE LAYOUTVOIC EMAIL REDIAL/FORMAT AUTOREDIALREPEATDIALINFOINT FLASHTRANSFERHOLD MUTE3 WAYCIDDIRPROGRAMEXITOKTALKDELETEWXYZ9MNO6DEF3PAUSE#PQRS7GHI41*TUV8JKL5ABC2OPER0display VOICE MAIL buttonSPEAKERPHONE buttonREDIAL/FORMATbuttonAUTO REDIALbuttonPROGRAM/OKbuttonUP/CID buttonPAUSE buttonFLASH/ 3 WAY/EXIT buttonHOLD buttonINTERCOM/TRANSFER buttonDELETE buttonDOWN/DIRECTORY buttonTALK buttonheadset jackINFO buttonREPEAT DIAL buttonVOLUMEbuttonsBASE LAYOUTVOICE MAIL/VISUAL RINGindicator buttonMUTE buttonBack Side
10VOICE MAILREPEAT DIALINFOREDIALAUTO REDIALFORMATVARECORDVAON/OFFCHARGEPAG EIN USEV-MAILPAG EINTERCOMTRANSFERHOLDVOLMUTETALK FLASH/3 WAYEXITWXYZ9MNO6DEF3PAUSE#PQRS7GHI41*TUV8JKL5ABC2OPER0CIDDIRPROGRAMOKDELETEVOL buttonHOLD buttonTALK indicatorMUTE buttonFLASH/3 WAY/EXIT buttonMUTE indicatorPAGE INTERCOMTRANSFER buttonDELETE buttonPAUSE buttonvoiceannouncementRECORDbuttonvoiceannouncementRECORDindicatorAUTOREDIALbuttonCID buttonREDIAL/FORMAT buttonOK/PROGRAM buttonVOICE MAIL buttonREPEAT DIAL buttonCID  buttonINFO buttonIN USE V-MAIL/visualring buttonCHARGE PAGE/registration modeindicatorvoiceannouncementON/OFF buttonvoiceannouncementON/OFF indicatorTALK button
11MULTI-HANDSET SYSTEMBUTTONS DEFINED HANDSET AND BASE BUTTONSNUMBER/TOUCH TONE  PAD Dials numbers and enters.TALK Starts external calls, answers calls, and turns handset off.FLASH Activates special phone company services such as callwaiting.EXIT Exits programming, directory, or Caller ID mode.MUTE Turns the handset and base microphone off so that theparty on the other end of the line cannot hear anyconversation.REDIAL Redials last number dialed.PAUSE Inserts a time delay (pause) in the number dialingsequence.HOLD Places an outside call on hold.TRANSFER Transfers an active call to another handset.INTERCOM Makes an intercom call to another handset, or base, andpicks up or disconnects an intercom call.PROGRAM Enters the programming mode.OK Confirms selection of a programmable item.DIRECTORY Accesses the Directory.CID Enters the Caller ID database.UP, DOWN Scrolls or moves cursor in display while in programmingmode or reviewing Caller ID records or Directory.DELETE Deletes text or information.FORMAT Formats the call back number with or without area codeor selects the phone book name/determines how numbershows in display.3 WAY Activates conference with two external parties.TELEPHONE COMPANY BUTTONSINFO Accesses your telephone company’s information servicesnumber.REPEAT DIAL Repeatedly redials a busy number.VOICE MAIL Accesses your telephone company’s voice mail service.AUTO REDIAL Automatically redials a number.
12TELEPHONE JACK REQUIREMENTSTo  use this phone, you need an RJ11C type modulartelephone jack, which might look like the one picturedhere, installed in your home. If you don’t have amodular jack, call your local phone company to findout how to get one installed.NOTE: If you need an additional handset for this multi-handset system,you may purchase model H1115.INSTALLATION•Never install telephone wiring during a lightning storm.•Never install telephone jacks in wet locations unless the jack is specificallydesigned for wet locations.•Never touch non-insulated telephone wires or terminals, unless thetelephone line has been disconnected at the network interface.•Use caution when installing or modifying telephone lines.•Temporarily disconnect any equipment connected to the phone such asfaxes, other phones, or modems.Base Handset Handsetbattery Belt clip AC powersupply Telephoneline cordVOICEMAIL REDIAL/FORMAT AUTOREDIALREPEATDIALINFOINT FLASHTRANSFERHOLD MUTE3 WAYCIDDIRPROGRAMEXITOKTALKDELETEWXYZ9MNO6DEF3PAUSE#PQRS7GHI41*TUV8JKL5ABC2OPER0Modulartelephoneline jackWall plateVOICE MAILREPEAT DIALINFOREDIALAUTO REDIALFORMATVARECORDVAON/OFFCHARGEPAGEIN USEV-MAILPAGEINTERCOMTRANSFERHOLDVOLMUTETALK FLASH/3 WAYEXITWXYZ9MNO6DEF3PAUSE#PQRS7GHI41*TUV8JKL5ABC2OPER0CIDDIRPROGRAMOKDELETEHANDSET SIDE BUTTONSVOL Adjusts receiver, headset, and speakerphone volume level.SPEAKER Accesses handset speakerphone.BASE BUTTONSPAGE Triggers a page ringer on cordless handset; helps locatea misplaced handset.VA  RECORD Starts recording your Caller ID Voice Announcement.VA  ON/OFF Turns on or off your Caller ID Voice Announcement.VOL Adjusts Caller ID voice announcement and speakerphonevolume level.PARTS CHECKLISTMake sure your package includes the items shown here.
13IMPORTANT INSTALLATION GUIDELINES•Install telephone near both a telephone (modular) jack and an electricalpower outlet.•Avoid sources of noise, such as a window by a busy street, and electricalnoise, such motors, microwave ovens, and fluorescent lighting.•Avoid heat sources, such as heating air ducts, heating appliances,radiators, and direct sunlight.•Avoid areas of excessive moisture or extremely low temperature.•Avoid dusty locations.•Avoid other cordless telephones or personal computers.INSTALLING THE PHONE1.  Choose an area near an electrical outlet and a telephone wall jack (RJ11C).2. Plug the AC power supply into the electrical outlet and the DC connectorinto the jack marked POWER/9VDC. The charge/page indicator turns on toindicate the battery is charging.CAUTION: Use only the ATLINKS USA, Inc. power supply5-2572 that came with this unit. Using other power supplies maydamage the unit.NOTE: Additional handsets include their own charging cradles.3. Install the handset battery.CAUTION: To reduce the risk of fire or personal injury, use onlythe battery, 5-2569, which is compatible with this unit.NOTE: You must connect the handset battery before use.•Remove the battery cover located on the back of thehandset by pressing on the indent and sliding downward.•Plug the battery pack cord into the jack located inside thebattery compartment, then place the battery pack insidethe battery compartment.NOTE: It is important to maintain the polarity (black andred wires) to the jack inside the compartment as shown inthe illustration.•Slide the battery compartment cover back into place.4. Place the handset in the charge cradle.5. Allow the handset to charge on a flat surface, such as adesk or table top,  for 16 hours prior to first use. If youdon't properly charge the handset, battery performance iscompromised.
146. After the handset is properly charged, connect the telephone line cord byplugging one end of the line into the jack on the back of the base markedTEL LINE and the other end into a telephone wall jack.7. Attach the belt clip. Align the tabs on the inside edges of the belt clip withthe slots on each side of the handset and snap the belt clip into place.NOTE: Only the base needs a phone line connection. Extra cordlesshandsets with charge cradles can be installed anywhere electricalpower is available.DATA PORTThis phone is equipped with a data port jack labeled DATA on the back of thebase unit for you to connect an auxiliary phone device, such as a fax machine,computer modem, or answering system.PROGRAMMABLE FUNCTIONSThere are several different menus available on the handset and base, whichare programmable through the display box: LANGUAGE, INTERCOM RING,LINE RING, RING VOLUME, RING TYPE, AREA CODE, VOICE MAIL, INFOSERVICE, HOLD REMINDER, RESET, DE-REGISTER, and REGISTRATION.The table below shows the programmable items.Programmable Items Choices (factory default settings marked with *)LANGUAGE ENGLISH*/FRENCH/SPANISHINTERCOM RING ON*/OFFLINE RING ON*/OFFRINGER VOLUME HIGH/MIDDLE*/LOWRINGER TYPE 1*/2/3/4AREA CODE LOCAL CODE :EMPTY*  (3 Digits)REGIONAL CODES (1-6) :EMPTY*  (3 Digits each)VOICE MAIL EMPTY*INFO SERVICE 411*
15HOLD REMINDER OFF/15/30*/45/60 (seconds)RESET Base: YES  ?/NO?DE-REGISTER Handset: YES ?/NO? #1, 2, 3, 4, ALLREGISTRATION YES ?/NO?MENU MODEUse the Menu Mode to customize your multi-handset system to meet yourneeds. You must be in the Menu Mode to program your multi-handset system.NOTE: The settings for the base and handset are identical, except forRESET and REGISTRATION.Make sure your phone is OFF (not in TALK mode).1. Press the PROGRAM/OK button to enter the menu mode.2. Use the  or  button on the handset to scroll to the menu item you wantto program.NOTE: When you first enter the menu mode, the arrow in the displaypoints to LANGUAGE. Use the  button to move forward and the button to move backward. For example, if you press the  button, thearrow in the display moves to REGISTRATION. If you press the  button,the arrow in the display points to INTERCOM RING.3. Press the PROGRAM/OK button to confirm and save your selection, orpress the  or  button to select other programmable items.NOTE: You may press the FLASH/3 WAY/EXIT button to immediatelyexit the menu mode, or if you don’t press a button within 30 seconds thesystem automatically exits the menu mode.LANGUAGEThis setting, allows you to display messages or instructions in English,French, or Spanish. English is the default setting.1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode. The display shows:
163. Press the PROGRAM/OK button to select the desired language setting. Thedisplay shows:4. Press  or  button to change the language selection.5. Press the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:NOTE: The unit generates a confirmation beep when the setting is OK.After three seconds, the display returns to the main menu to program theother items. The display shows:INTERCOM RINGER1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points to INTERCOMRING. Press the PROGRAM/OK button to go to INTERCOM RING setting.The default setting is ON.4. Press the  or  button to change the setting.
175. Press the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:NOTE: Press the FLASH/3 WAY/EXIT button to keep the previous settingand return to the main menu. If you don’t press a button within 30seconds, the system automatically exits the menu mode.LINE RINGER1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points toLINE RING.4. Press the PROGRAM/OK button to go to LINE RING.  The default setting is ON.5. Press the  or  button to change the setting.6. Press the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:NOTE: Press the FLASH/3 WAY/EXIT button to keep the previoussetting and return to the main menu. If you don’t press a button within30 seconds, the system automatically exits the menu.RINGER VOLUME1. You can program the desired ringer volume.2. Make sure your phone is OFF (not in TALK mode).3. Press the PROGRAM/OK button to enter the menu mode.4. Press the  or  button until the arrow in the display points to RINGVOLUME.5. Press the PROGRAM/OK button to go to RING VOLUME. The default settingis MIDDLE.
185. Press the  or  button to scroll to your selection. The choices are: high,middle, and low.NOTE: The handset or base generates a ring when you make yourselection.6. Press the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:NOTE: Press the FLASH/3 WAY/EXIT button to keep the previoussetting and return to the main menu. If you don’t press a button within30 seconds, the system automatically exits the menu mode.RINGER TYPE1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points to RING TYPE.4. Press the PROGRAM/OK button to go to RING TYPE. The default setting is 1.5. Press the  or  button to select 1, 2, 3 or 4.NOTE: The handset or base generates the ring type you select.6. Press the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:
19NOTE: Press the FLASH/3 WAY/EXIT button to keep the previoussetting and return to the main menu. If you don’t press a button within30 seconds, the system automatically exits the menu mode.LOCAL AREA CODEIf you enter your local 3-digit area code, Caller ID messages received fromyour local area will be displayed as a seven digit number.The telephone uses the programmed area codes to determine the numberformat to display when a valid Caller ID signal is received. If you enter your 3-digit area code, Caller ID phone numbers received from your local areadisplay as seven digit numbers. Entering your local area code will also helpyou immediately know if the call is local or long distance when viewing theCID records in the display. Call records received from outside of your localarea code appear as full ten-digit numbers.You may set one 3-digit local area code. Do not use the * or # characters. Eachcode must only be three digits long. If you enter more or less than threedigits, you will hear a warning beep.1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points toAREA CODE.4. Press the PROGRAM/OK button to enter the AREA CODE menu.The display shows:5. Press the PROG/OK button to go to LOCAL AREA CODE. The  default  is EMPTY.6. Enter your three-digit area code. For example, if you live in Los Angeles,you should enter:
207. P ress the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:REGIONAL AREA CODESYou may set up to six 3-digit regional area codes. Each code must only bethree digits long. Do not use the * or # characters. If you enter more or lessthan three digits, you will hear a warning beep.1.  Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points to AREACODE. Press the PROGRAM/OK button to enter the AREA CODE menu.4. Press the  or  button until the arrow in the display points to REGIONALCODE 1.5. Press the PROGRAM/OK button to go to REGIONAL CODE 1. The  defaultsetting is EMPTY.6. Enter your first 3-digit regional area codes. Use the  or  button to selectand enter additional regional area codes.7. P ress PROGRAM/OK button to confirm and save your selection.8. Repeat steps 4 to 7 for REGIONAL CODE 2 to 6.NOTE: To delete a previously entered Local Area or Regional Code pressthe DELETE button.EDITING THE VOICE MAIL NUMBER1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points to VOICEMAIL.4. Press the PROGRAM/OK button to go to VOICE MAIL number editing. Thedefault setting is EMPTY.5. Use the touch tone pad on the handset to enter the voice mail number (upto 20 digits, for example, 3155551324).NOTE: If you enter over 14 digits, the display shows the last 14 digits. Ifyou try to enter more than 20 digits, you will hear a warning beep.
21NOTE: If you program your voice mail access password into the voicemail number string, you may use the #/PAUSE button to insert a delayprior to voice mail password entry by pressing the #/PAUSE button twice.A pause displays as “ P.” You may add more than one pause if a longerdelay is needed in the dialing sequence.6. Press the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:NOTE:  Each handset may have a different voice mail number.NOTE: To delete a voice mail number, press the DELETE button twice.The display shows:FIRST DISPLAY SCREEN SECOND DISPLAY SCREENEDITING THE INFO SERVICE NUMBER1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points toINFO SERVICE.4. Press the PROGRAM/OK button to go to INFO SERVICE code editing. Thedefault setting is 411.
225. Enter your info service code (up to 11 digits, for example, 3155551324).NOTE: If you enter more than 11 digits, you will hear a warning beep.6. Press the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:NOTE: Each handset may have a different info service number.NOTE: To delete the info service number, press the DELETE buttontwice. The display shows:FIRST DISPLAY SCREEN SECOND DISPLAY SCREENNOTE: When your info service code is deleted, the system automaticallyreturns to the default setting of 411.NOTE: If you do not want to delete the info service number, press theEXIT button to return to INFO SERVICE edit mode.HOLD REMINDER/RINGERWhen an outside line is on hold, Hold Reminder makes the system wait for apredetermined period of time before it generates a double-beep reminder.Choices for length of wait time are: Off/15/30/45/60 Seconds. The defaultsetting is 30 seconds.1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points to the HOLDREMINDER.
234. Press the PROGRAM/OK button to go to HOLD REMINDER. The  defaultsetting is 30 seconds.5. Press the  or  button to select 15, 30, 45, 60 seconds or OFF. Forexample, to select 45 seconds move the arrow to 45. The display shows:6. Press the PROGRAM/OK button to confirm and save your selection. Thedisplay shows:NOTE: If you choose OFF, you will turn off the reminder beeps.NOTE: Press the 3 WAY/EXIT button to keep the previous setting andreturn to the main menu screen.NOTE: If you don’t press a button within 30 seconds, the systemautomatically exits the menu mode.RESETTING THE HANDSET AND BASE TO THEFACTORY DEFAULTOnce you become familiar with your multi-handset system, you may prefer touse the original settings. Resetting to the factory default sets all informationon the unit back to the factory default, except the Caller ID database,directory, handset ID, and registration information.1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points to RESETBASE or RESET HANDSET.
244. Press PROGRAM/OK button to go to RESET BASE or RESET HANDSET. Thedisplay shows:BASE HANDSET5. Press the  or  button to select YES?.BASE HANDSETNOTE: Select YES to reset to the factory default settings, or selectNO to exit.6. Press the PROGRAM/OK to confirm and save your selection. Thedisplay shows:NOTE: After three seconds, the handset or base returns to the defaultsettings. The display shows the following message for 5 – 10 seconds:DEREGISTRATIONHANDSETIf you are not going to use the handset or you want to register it to anotherbase, you must cancel the original registration.1. Make sure the phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.
253. Press the  or  button until the arrow in the display points to the DE-REGISTER.4. Press the PROGRAM/OK button to go to DE-REGISTER. The display shows:5. Press the  or  button to move the arrow in the display to YES?NOTE: Select YES to de-register, or NO to exit.6. Press the PROGRAM/OK button to confirm your selection. The display shows:7. Place the handset on the base cradle.If de-registration is successful, the display shows:If the de-registration fails, after 15 seconds, the handset shows:
26NOTE: The base doesn’t need to be in DE-REGISTER mode while thehandset is de-registered.NOTE: You must place the handset on the base cradle duringde-registration.NOTE: A handset may register to another base without de-registering viathe original base. But the original base, however, will keep the handset’sregistration information.BASETo  de-register all handsets or remove one handset, use the base. The handsetmust be kept near the base during the de-registration process. After de-registration, handsets will no longer link to the base any more.1. Make sure the phone is OFF (Not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points toDE-REGISTER.4. Press the PROGRAM/OK button to go to DE-REGISTER. The  displaywill show:5. Press the  or  button to select an individual handset or all handsets. Forexample, if you select ALL HANDSETS, the display shows:6. Press the PROGRAM/OK button to confirm your selection. Thedisplay shows:
27After de-registration, the display shows:NOTE: It takes a few seconds for each handset to deregister(approximately 3 to 10 seconds). The more handsets you want toderegister at one time, the longer the deregistration process takes.NOTE: Occasionally, the de-registration process finishes very quickly andthe message DE-REGISTER PLEASE WAIT! may not appear.HANDSET REGISTRATIONRegistration links the base to a cordless handset. Once a handset is registeredit can use the base’s phone connection. A cordless handset will not operateuntil it is registered to the base. On the base unit:1. Make sure your phone is OFF (not in TALK mode).2. Press the PROGRAM/OK button to enter the menu mode.3. Press the  or  button until the arrow in the display points toREGISTRATION.4. Press PROGRAM/OK button and the display shows:5. Press the  or  button to select YES?NOTE: Select YES to register the handset, or no to exit.6. Press the PROGRAM/OK button to confirm. The base display shows:
28NOTE: REGISTRATION MODE shows in the display for 30 seconds, andthe CHARGE/PAGE indicator flashes slowly.7. R epeat step 1-5 for the handset.TIP: If the handset display shows PLEASE REGISTER! or TO REGISTERPUT HANDSET IN BASE, handset is ready for registration. You may skipsteps 1-5 & 8 for the handset.8. Press the PROGRAM/OK button to confirm. The handset display shows:9. Place the handset in the base cradle to complete the registration. Whenregistration is complete the display shows:NOTE: If the handset fails to register after 35 seconds, the display shows:NOTE:•The base remains in registration mode for 30 seconds. Afterthe first handset is registered, you may continue registeringadditional handsets.•A maximum of four handsets can be registered to the base.
29ADDING HANDSETS AND RE-INSTALLINGTHE SYSTEMIf you buy additional handsets to expand this system, you must register eachnew handset to the base. A maximum of four handsets can be registered tothe base.ADDING ONE NEW HANDSET TO THE SYSTEMOnce your new handset is initialized, the display shows:Follow instructions in the Handset Registration section to register yournew handset.IMPORTANT: Your new cordless handset will not operate until it isregistered to the base.RE-INSTALLING THE SYSTEMIf you are not satisfied with the system, re-install it to improve performance.1. De-register handset (refer to De-registration for instructions).2. Follow instructions in the Handset Registration section to registerthe handset.3. Repeat steps 1 and 2 for each handset.BASIC OPERATIONINITIALIZATION AND STANDBY MODEINITIALIZATION MODEWhen the power is connected to the handset and base, the unit initializes all thehardware components, and the handset tries to synchronize with the base.The display shows the following message for 5 to 10 seconds:
30BASE DISPLAYWhen the phone is OFF, the base display shows the Current Time on the upperrow of the screen, and Line Status/Prompt Message/Number of new CID ortotal Caller ID records received on the next line. It is not necessary for you toset up the clock time. The clock time is automatically updated when the unitreceives Caller ID information. For example; when there are 12 new Caller IDin the database, the display shows:ORWhen there are 36 Caller ID records in the Caller ID database, and no newrecords have been received in the database, the display shows:NOTE: The handset uses the same display format for the Caller IDinformation.LINKING THE HANDSET TO THE BASEWhen the handset is OFF (not in TALK mode), it automatically changes to thebattery saver mode. If the handset receives new information from the base,the handset display is updated.If the handset and base are out of range, or the base power is turned OFF, thehandset cannot link to the base. If you try to use the system resource, you willhear a warning beep, and the display shows:MAKING EXTERNAL CALLSManual Dialing:1. Pick up the handset and press the TALK button or the SPEAKER button onthe handset. Wait for the dial tone.2. Dial the number you want to call.3. When finished, press the TALK button again, to hang up. The call durationshows on the display.
31NOTE: If you dial more than 14 digits, the display only shows the last14 digits.Pre-dialing:1. Make sure the phone is OFF (not in TALK mode).2. Dial the number you want to call. The telephone number shows inthe display.NOTE: If you make a mistake with the pre-dial number, you may usethe  or  buttons to move the cursor forward or backward inthe display, use the DELETE button to remove the  wrong digit, and enterthe correct digit.3. Press the TALK button on the handset. The number automatically dials.4. When finished, press the TALK button again, to hang up. The call durationshows in the display.NOTE: You may enter up to 30 pre-dial digits but only the last 14 digitsshow in the display.Follow the procedure above to make external calls with the base.ANSWERING CALLS1. When the phone rings pick up the handset, and press the TALK button.2. When finished, press the TALK button again, to hang up.NOTE: When any handset is using the line, LINE IN USE shows in thedisplay of all registered handsets.You may also answer calls with the base.CALL TIMERAfter you press the TALK button to make or answer a call, the built-in calltimer shows on the display and counts the duration of the call in minutesand seconds.VOLUMEThe handset, headset and speakerphone loudness can be adjustedindependent of each other.HANDSET RECEIVER VOLUMEWhen in handset mode, adjust the cordless handset receiver volume bypressing Volume / keys on the handset. There are five volume levels. Youwill hear a warning tone  when the volume reaches the maximum orminimum level.NOTE: If you do not press the volume  or  button within 5 seconds,the display returns to the previous menu.
32HEADSET VOLUMEWhen in headset mode, adjust the headset volume with the / buttons onthe handset. There are five volume levels. You will hear a warning tone whenthe volume reaches the maximum or minimum level.HANDSET SPEAKERPHONE VOLUMEIn handset speakerphone mode, you may also adjust the handsetspeakerphone volume with the / keys. There are eight volume levels forthe speakerphone.BASE SPEAKERPHONE VOLUMEWhen using the base speakerphone, you may also adjust the basespeakerphone volume with the Volume / keys. There are eight volumelevels for the speakerphone.SPEAKERPHONE OPERATIONThe handset and base are equipped with speakerphone. When using thehandset speakerphone you may switch to normal handset mode by pressingthe TALK button. You may switch from handset mode to speakerphone modewith a press of the SPEAKER button. Toggling between speakerphone andnormal operation does not disconnect the call.MAKING CALLS WITH THE SPEAKERPHONE1. Press and release the SPEAKER button on the side of the handset and waitfor a dial tone, or press and release the TALK button on the base.2. Dial the number (using a memory dial number, if desired) you want to call.The number shows on the display.3. When the party answers, adjust speakerphone volume by pressing thevolume  or  buttons on the opposite side of the handset. Or press theVOLUME button on the base.4. When finished, press the SPEAKER button on the handset again or theTALK button on the base.NOTE: You may also pre-dial a number or use a memory dial number, orreview CID records you want to call, then press the SPEAKER button onthe handset. Or press the TALK button on the base.ANSWERING CALLS WITH THE SPEAKERPHONE1. When the phone rings, press and release the SPEAKER button on the sideof the handset or press and release the TALK button on the base.2. Adjust speakerphone volume by pressing the volume up or down arrowbuttons on the opposite side of the handset. Or press the VOLUME buttonon the base.3. When finished, press the SPEAKER button on the handset again or TALKbutton on the base.
33HEADSET1. Plug the headset into the headset jack on the handset. When you are usingthe headset in TALK mode, the display shows:OR2. Unplug the headset when you want to use the handset or speakerphone.NOTE: The speakerphone and speakerphone button is disabled when theheadset is plugged in. If the headset is unplugged, the system returns tonormal operation in handset speakerphone mode. The base speakerphoneoperates normally when the headset is plugged into the handset.REDIAL1. Make sure the phone is OFF (not in TALK mode).2. Press the TALK button. The display shows:3. Press the REDIAL button to redial the last number you dialed. Thedisplay shows:
34REDIAL  PREVIEW DIALING1. Make sure the phone is OFF (not in TALK mode).2. Press the REDIAL button. The display shows:3. Press the TALK or SPEAKERPHONE button to pick up the line andautomatically dial the number:    ORHOLDPress the HOLD button to place the call on hold and LINE ON HOLD shows inthe display. The call remains on hold until you press the TALK button or theHOLD button on any registered handset.While you are on the line, if you press the INT (intercom) button, the call isautomatically placed on hold so you can use the intercom.If a call is on hold for more than five minutes, the system automaticallydisconnects the call.HOLD REMINDERWhen an outside line is on hold, Hold Reminder makes the system wait for apredetermined period of time before it generates a double-beep reminder. Thedisplay shows LINE ON HOLD to remind you that a call is holding.HOLD RECALL RINGERIf the outside call is on hold for more than three minutes, all cordlesshandsets ring to remind you a call is still on hold. The display shows:
35INTERCOMA 2-way call (intercom) is possible between two cordless handsets orbetween a registered handset and the base. And since the telephone line isnot used, you may still receive incoming calls.MAKING INTERCOM CALLSHANDSET1. Press the INT/TRANSFER button on the handset when the phone is OFF(not in TALK mode). The display shows:2. Enter the handset number you want to call. For example, if your handset is#1 and you want to make an intercom call to Handset #2, enter a 2 at theprompt in the display. Or, if you want to make a call to the base, enter 0 atthe prompt.    ORHandset #1 display shows:    ORHandset #2’s display shows:NOTE: If an intercom call is not answered within 60 seconds, theintercom call is automatically cancelled.
36If the system is busy (the intercom path is in use by another intercom caller orthe Caller ID Database is busy), you will hear a warning tone when you pressthe INT button. The display shows:    ORIf Handset #2 is busy, Handset #1’s display shows the following (Handset #2will not hear an intercom tone):NOTE: The called party remains undisturbed, and will not hear a callwaiting triple beep for intercom call.If Handset #2’s ringer is turned off, your display shows:Handset #2’s display shows:NOTE: The called party can pick up the intercom call, even when theringer is off.If you hear a warning tone and your display shows:
37It means the handset you are calling either does not exist, is out of the rangeof the system, or is out of battery power.NOTE: To terminate the intercom call, the intercom caller may press theINT or EXIT button during intercom ringing.NOTE: If the intercom is not answered within 60 seconds, the call isautomatically cancelled.BASE1.  When the phone is OFF (not in TALK mode), press the INTERCOM/PAGE/TRANSFER button on the base unit. The display shows:2. Using  or  button to select INTERCOM mode.3. Press the OK button to confirm. The display shows:NOTE: If you press the INTERCOM/PAGE/TRANSFER button whenyou are on the line, or the line is on hold, the display shows:4. Press the OK button to confirm. The display shows:
38NOTE: If you initiate an intercom call intercom and don’t input a number(0-4), the intercom call is automatically cancelled after 10 seconds.ANSWERING INTERCOM CALLSWhen you receive an intercom call, your handset or base rings and thedisplay shows:    OR1. Press the INT/TRANSFER or TALK button to answer the intercom call. Yourdisplay shows:    OROr, press the SPEAKER button to answer the call in speakerphone mode.Your display shows:2. Either party may press the INT/TRANSFER or EXIT button or TALK orSPEAKER button if in speakerphone mode to end the intercom call.USING INTERCOM WITH EXTERNAL CALLSYou may also make an intercom call when you are on the line with anexternal call.1. If you press the INT/TRANSFER button when you’re on the line, or when acall is on hold, your display shows:2. With the arrow in the display pointing to INTERCOM, press the PROGRAM/OK button to choose intercom. The line is placed on hold.
393. Enter the handset number you want to call. The handset you are calling rings.4. To end the intercom call, either party may press the INT/TRANSFER or TALKbutton. The call on the line remains on hold until you release it.RECEIVING AN INCOMING TELEPHONE CALL DURING ANINTERCOM CALLIf you receive a telephone call during an intercom call, both users are alertedwith a ringing tone. Before you answer the telephone call, press the INT/TRANSFER button to end the intercom call. Then press the TALK button to takethe telephone call.TRANSFERRING A CALLYou may transfer an external telephone call between two cordless handsetsor between a registered handset and the base.1. During a call, press the INT/TRANSFER button. The external call is put onhold, and the display shows:2. Press the  or  button to move the arrow in the display to TRANSFER,and then press the PROGRAM/OK button.3. To page another cordless handset, or to transfer a call to the base enter thehandset number or #0 for the base. For example, to transfer a call toHandset #2, press the 2 button and the display shows:   OR
404. You may either wait for the party to answer and then press the TALK buttonor simply press the TALK button to complete the transfer.To   answer a transferred call with the cordless handset, press the TALK orHOLD button when the handset rings. After the paging party hangs up, youmay speak to the external caller.NOTE:1. If the line has already been transferred, it cannot be transferred againuntil the transferred call is answered first.2. If you don’t press the number for the unit you want to transfer the callto within 10 seconds, transfer mode is automatically cancelled.TRANSFERRING AN OUTSIDE CALL THROUGH INTERCOM1. If you want to make intercom call while talking on the line, press theINT/TRANSFER button. The line is put on hold automatically, and yourdisplay shows:2. Press the PROGRAM/OK button, followed by the number of the handsetyou want to intercom with. For example, if you want to intercom withhandset #2, press the 2 button.When the called party answers the intercom call, your display shows:3. To complete the transfer, press the PROGRAM/OK button when the arrow inthe display points to TRANSFER. Your handset returns to the standby mode.CONFERENCE CALLSThis feature allows you to join two other calls to make a conference call.When you’re on line, another handset user can join the call by pressing TALKdirectly to make a conference.
41CONFERENCING WITH AN EXTERNAL CALL AND INTERCOMYou can also make a conference call through an intercom call.1. During an external call, press the INT/TRANSFER button to make an intercomcall. The external call is automatically placed on hold. The display shows:2. Press the PROGRAM/OK button to confirm the intercom followed by thehandset number you want to intercom with. For example, if you want tointercom with Handset #2, press the 2 button.When the called party answers the intercom call, your display shows:3. Use the  or  button move the arrow in the display to CONFERENCE?4. Press the PROGRAM/OK button to set up the conference call. Yourdisplay shows:NOTE: Only the user who initiates the intercom may make a conference call.NOTE: When a line is on hold but the call is not transferred, any handsetmay initiate the intercom call to participate in a conference call.DIRECTORY MEMORYYou can store up to 10 names and numbers in your handset and 20 namesand numbers in your base unit (15-character names and 24-digit telephonenumbers may be stored in memory). The first record is stored as #01 and thelast record in handset is #10 and #20 in the base.
42#MEMO 01#MEMO 01STORING NAMES AND NUMBERS IN MEMORY1. Make sure the phone is OFF (not in TALK mode).2. Press the DIRECTORY button. The display shows:3. Press the  or  button to select a different index or press the indexnumber (01, 02.....10) directly to access the record.4. Press the PROGRAM/OK button. The display shows:5. Use the touch tone pad on your handset or base to enter a name (up to 15characters). More than one letter is stored in each of the number keys. Forexample, to enter BILL SMITH, press the 2 number key twice to enter theletter B. Press the 4 number key 3 times to enter the letter I. Press the 5number key 3 times to enter the letter L. Wait for a second for the cursor tomove to the next location on the display, press the 5 number key 3 times toenter the letter L, and press the 1 number key twice to insert a spacebetween the first and last name. Press the 7 number key 4 times to enterthe letter S; press the 6 number key once to enter the letter M; press the 4number key 3 times to enter the letter I; press the 8 number key once toenter the letter T; press the 4 number key twice to enter the letter H.NOTE: Use the  or  button to move the cursor around in the display.If you want to delete an incorrect character, press the DELETE button foreach incorrect character.6. Press the PROGRAM/OK button to save. The display shows:7.   Enter the number, and the display shows:#MEMO 01#MEMO 01
43NOTE: Use the # PAUSE button to insert a delay in the dialing sequenceof a stored telephone number when a pause is needed (for example,when you must dial a 9 to get an outside line or when you must entercodes to access your bank’s information line). Press #PAUSE button twiceto insert a pause. Pause is displayed as “P.”NOTE: If a telephone number is more than 15 characters longs, press theFORMAT button to view the remaining numbers.8. Press the OK button to store the name and number in memory. You willhear a confirmation tone, and the display shows:NOTE: If you press the OK button on the base, you will not hear aconfirmation tone, but RECORD NAME ANNOUNCEMENT? shows in thedisplay. If you do not want to record the message on the base, press theOK button again to store the information.RECORDING VOICE ANNOUNCEMENT ON THE BASEFor every number stored in the base directory, you may record  a voice message(for example, a name) with it. This phone system checks the base directorydatabase when it receives CID information. If the incoming CID number matchesa number stored in the directory, the base announces the correspondingrecorded voice message. If there is no match, the base announces the CIDnumber information. If the telephone number is "Blocked" or a "Private number,"it announces "Block Call." If the telephone number is not provided with the CIDinformation, the system announces, “Unknown Call.”1. To  store or edit a number and name, refer to Storing Names And NumbersMemory or Editing Names And Numbers From Memory section. After thefinal step, when you press the OK button on the base, the display showsthe following message (for 30 seconds).2. If you want to record the message, press VA RECORD on the base and wait forthe beep tone. The display will show the following message for 2 seconds.#MEMO 01
44#MEMO 013. After hearing the beep tone, you can begin recording the message. Eachrecord has 2-second message only. The display will show as follows andstart to count the timer from 00 to 02.4. When time is up (Time: 02), it will automatically stop recording. Thedisplay shows:5. Then, it will play the voice message automatically for your reference. Thedisplay will show the following message.If you want to record it again, press the VA RECORD button to repeat steps 3 - 5.6. If you are satisfied with the voice message, press OK button to store thename, number and the voice message. Then, it will generate a confirmationtone and show the following message for 3 seconds.EDITING NAMES AND NUMBERS FROM MEMORY1. Make sure the phone is OFF (not in TALK mode).2. Press the DIRECTORY button into the directory mode.3. Press  or  button or enter the index number to select the index:#MEMO 01
45#MEMO 014. Press PROGRAM/OK button to enter the editing mode. The display shows:NOTE: Press the  or  button to move the cursor.5. Change the name (for example: Bill Smith).6. Press PROGRAM/OK button to store the name. The display shows:7. Change the number (for example: 3171234567). After editing the number,the LCD display:8. Press OK to store the name and number into the memory. It will generate aconfirmation tone and show the following message for 3 seconds.NOTE: If you press the OK button on the base, you will not hear aconfirmation tone, but RECORD NAME ANNOUNCEMENT? shows in thedisplay. If you do not want to record the message on the base, press theOK button again to store information.#MEMO 01#MEMO 01#MEMO 01
46#MEMO01REVIEWING AND DELETING NAMES AND NUMBERS FROMDIRECTORY1. Make sure the phone is OFF (not in TALK mode).2. Press the DIRECTORY button into the directory mode. The display showsthe memory #01.3. Press  or  button or enter the index number to select thedirectory index:4. Press DELETE button to delete the record. The display shows:5. Press DELETE button again to confirm. You will hear a confirmation toneand the display shows:DIALING A NUMBER FROM DIRECTORY1. Make sure the phone is OFF (not in TALK mode).2. Press the DIRECTORY button into the directory mode.3. Press  or  button or enter the index number to select the index:#MEMO 01#MEMO 03#MEMO 03
474. Press TALK button to take the line and dial out the number. Thedisplay shows:NOTE: If the content is “EMPTY,” and you press the TALK button, thephone takes the line but will not dial a number.DIALING AFTER PICKING UP THE LINE1. Make sure the phone is ON by pressing TALK button. The display shows:2. Press the DIRECTORY button, the display shows:3. Enter the index number (for example: “01”). The phone will dial out the #01record number automatically.CHAIN DIALING FROM DIRECTORY MEMORYUse this feature to make calls that require a sequence of numbers, such as acalling card number used for a frequently called long distance number. Thefollowing example shows how you can store each part of the long dialingsequence and use chain dialing to make a call through a long distance service.#MEMO#MEMO 01
48The Number  For Memory LocationLong Distance Access Number 07Authorization Code 08Frequently called long distance number 091. Make sure the phone is ON (in TALK mode) by pressing the TALK button.2. Press the DIR button, and then press 07.3. When you hear the access tone, press the DIR button, and then press 08.4. At the next access tone, press the DIR button and then 09.NOTE:1.) Chain-Dialing combinations may include:Manual Dialing + DirectoryDirectory + Manual DialingDirectory + Directory2.) If you use Caller ID with Chain-Dialing, you must dial the Caller IDnumber first. Otherwise, it will not work.Caller ID Number + Manual DialingCaller ID Number + DirectoryCALL WAITING CALLER ID (CID)Caller ID (CID) is a call identification service available from your localtelephone company. To receive CID information on this system, you mustsubscribe to CID service through your local telephone company.When your telephone rings, and you are subscribed to Caller ID service, yourcordless telephone receives CID information (if available) transmitted fromyour local telephone companyCall Waiting Caller ID service lets you see who is calling while you are on thephone. When you are on the phone and you receive a Call Waiting Caller IDcall, you hear a tone in the receiver signifying there is a call waiting on theline, and CID information shows in the display. If desired, you may press theFLASH button to put the first call on hold and answer the call waiting call.CALLER ID (CID) DATABASEIf you are not at home or cannot answer a call, your multi-handset systemstores CID up to 50 (each CID record includes the first 15 characters for aname and the last 15 digits for a number). records in the CID database on thebase. When the  51st call is received, the oldest CID record (1st call) isautomatically deleted.Any cordless handset on the system may access the CID database, but onlyone cordless handset at a time may retrieve and view CID memory. You mayreview the stored information for the most recent 50 at any time. Callsreceived since your last review show as # in the displayNOTE: The system uses the intercom radio path to access and retrieveinformation from the CID database. When the CID database is in use, theintercom cannot be used. Conversely, when the intercom is in use, CIDmemory cannot be accessed.
49CALLER ID DISPLAY SCREENYou will see this display screen when you receive a new call.CALLER ID INFORMATION VOICE ANNOUNCEMENT  (FORCALLER ID TYPE 1 ONLY)Press the VA ON/OFF button to turn on the feature. The VA ON/OFF indicatorturns on.  This phone system checks the base directory database when itreceives CID information. If the incoming CID number matches a numberstored in the directory, the base announces the corresponding recorded voicemessage. If there is no match, the base announces the CID numberinformation. If the telephone number is "Blocked" or a "Private number," itannounces "Block Call." If the telephone number is not provided with the CIDinformation, the system announces, “Unknown Call.” To record a voicemessage, refer to the Directory Memory - Recording Voice Announcement onthe Base section.NOTE: The VA function must be turned on. When it’s ON, the VA ON/OFF indicator turns on.REVIEWING CID RECORDSAs calls are received and stored, you may access the CID Database to reviewthe records.1. Make sure your phone is OFF (not in TALK mode).2. Press the CID button to enter Caller ID retrieve mode. The display showsthe number of new CID records and the total number of CID records. Forexample, the database may have 12 new caller ID records and 36 totalcaller ID records.If the database is empty, the display shows:3. Press the  or  button to scroll through the CID database. The displayshows new and repeated call information and the index number.NEWREPTCALL#AM11:55 2/01 05Callers nameCallers number
50NEWREPTCALL#AM9:54 1/21 03NEWREPTCALL#AM9:54 1/21 03NOTE: A call may be new and repeated if two calls from the same callerare received on the same date.For example, the display shows:NOTE: If you try to access the CID database while another user isaccessing the CID Database, the display shows SYSTEM BUSY.NOTE: If the link between the handset and the base is interrupted whileyou access the CID Database, the display shows NO LINK TO BASE TRYAGAIN! You should press the CID or DOWN/UP button to access theCID Database again.DELETING A CID RECORDYou may delete a CID record from the caller database when the CID recordshows in the display.1.  Press the DELETE button. The display shows:2. Press the DELETE button again to confirm. You will hear a confirmationbeep. DELETED shows in the display, and the next CID record appears.DELETING ALL CID RECORDS FROM THE CID DATABASEYou may delete all CID records from the Caller ID database after you returnthe call or you have reviewed the caller list.NEWREPTCALL#AM11:55 2/01 36
511. Make sure the phone is OFF (not in TALK mode).2. Press the CID button to enter the CID retrieve mode. The display shows:3. Press the DELETE button to delete all Caller ID records. The display shows:4. Press the DELETE button again to confirm. The display shows:DIALING A CID RECORDWhile reviewing the Caller ID records, you may dial the phone numbershowing in the display. For example: The display shows the callerinformation, and you want to return the call.There are three ways to dial a Caller ID record. Always press the FORMATbutton to select the method in which you want to dial the number. The formatchanges in sequence with 7-8-10-11 formatting.1. Add the leading digit (1). The display shows:NEWREPTCALL#AM9:54 1/21 03NEWREPTCALL#AM9:54 1/21 03
52#MEMO 01NEWREPTCALL#AM9:54 1/21 032. Add the original area code. The display shows:3. Add the leading digit (1) and original area code:After you select the dialing format, press the TALK button the number isdialed automatically.NOTE: If you do not press the FORMAT button, the system checks alllocal area and all regional area codes. If the caller’s area code is the sameas your local area code, it automatically dials the original 7 digits. If thearea code is not matched, the system automatically adds the leading (1).TRANSFERRING A CID RECORD TO DIRECTORY MEMORYYou may store CID records in Directory. While reviewing CID records:1. Press the FORMAT button. The display shows:2. After you select the dialing format, press and hold the DIRECTORY buttonto enter the directory. The display shows:NEWREPTCALL#AM9:54 1/21 03NEWREPTCALL#AM9:54 1/21 03
533. Press the  or  button to select the memory location (Memo #).4. Press the OK button to confirm the selection. The display shows:5. Press the  or  to select YES.6. For handsets, press the OK button to confirm. You will hear a confirmationtone and the display returns to the Caller ID retrieve mode.For the base, press the OK button. You will not hear a confirmation tone. Thedisplay shows:If you don’t want to record the voice message on the base, press the OKbutton again to store the record in the directory instead. You will hear aconfirmation tone and automatically return to the Caller ID retrieve mode.#MEMO03NEWREPTCALL#AM9:54 1/21 03NEWREPTCALL#AM9:54 1/21 03
54BUSY CONF TO VM PLS  HLD DROPNEW CALL#AM9:54 2/10 09NEW CALL#AM9:54 2/10 09NOTE: If you don’t press the OK button, record is not stored in thedirectory.To  record the voice message, refer to “RECORDING VOICE ANNOUNCEMENTON THE  BASE.”NOTE:1. If you press the DIRECTORY button for less than one second, you willscroll the directory contents.2. If you don’t press the FORMAT button to store the record, the systemchecks all regional area codes. If the caller’s area code is NOT thesame as one of the six regional area codes, the system adds the leading(1) when you press the DIRECTORY button.CALL WAITING CALLER ID DELUXEThis phone system is Call Waiting Caller ID Deluxe compatible so you mayreceive Call Waiting Caller ID information from your local telephonecompany’s central office. There is a Call Waiting Type (2.0/2.5) selection switchon the back of the unit. When the telephone company provides Call WaitingType 2.5 service (not available in all areas), you may set the switch to Type 2.5position to activate the 2.5 function buttons.1. When you are on the line, the display shows:2. After you hear a short alert signal, the display automatically shows theincoming Caller ID information.3. If the Caller ID Type 2.5 functions are turned on, the display shows:
55NOTE:1. If you don’t press any buttons for 15 seconds, the icons on the bottomrow of the display show for 15 seconds. When icons disappear, thefunctions are disabled.2. When the Type 2.5 function is ON, only TALK, FLASH, and thecorresponding button are functional. The other buttons are disabledand will generate a warning beep if you press them.3. Caller ID Type 2.5 works on both handsets and the base unit.CALLER ID TYPE 2.5 FUNCTIONSBUSY1. Make sure Caller ID Type 2.5 is ON.If you receive CID information while you are on the line, the display shows:2. Press the INFO/BUSY button to send a busy signal to the central office. Thedisplay shows the following messages for 3 seconds.The unit does not display any dial out information. Instead, it shows:CONFERENCE1. Make sure Caller ID Type 2.5 is ON.If you receive CID information while you are on the line, the display shows:BUSY CONF TO VM PLS  HLD DROPNEW CALL#AM9:54 2/10 09BUSY CONF TO VM PLS  HLD DROPNEW CALL#AM9:54 2/10 09
56BUSY CONF TO VM PLS  HLD DROPNEW CALL#AM9:54 2/10 012. Press the CONF/REPEAT DIAL button to send the conference signal to thecentral office. The display shows:3. Press the TALK button to release the conference call, press 4 to drop thelast call, or press 5 to drop the first call.NOTE: If you press 4 to drop the last call, the central office dropsthe last call and keeps the first call. If you press 5 to drop the firstcall, the central office drops the first call and keeps the last call. Inboth cases, the display shows:VOICE MAIL1. Make sure Caller ID Type 2.5 is ON.If you receive CID information while you are on the line, the display shows:2. Press the VOICE MAIL/TO VM button to send the “Switch to Voice Mail”command to the central office. The central office automatically switches thecaller to voice mail. The display shows:The unit does not display any dial out information. Instead, it shows:
57PLEASE HOLD1. Make sure Caller ID Type 2.5 is ON.If you receive CID information while you are on the line, the display shows:2. Press the REDIAL/PLS HOLD button to send the “Hold the First Call andConnect the Last Call” command to the central office. The central officeautomatically holds the first call and connects the last call. The display shows:3. Press the TALK button to release the call, press 1 to pick up the original call,press 3 to build the conference call, or press 7 to drop the last call.RETURN THE OTHER CALL•When you press 1 to pick up the first call, the central office automaticallyholds the last call and picks up the first call. The unit still displays:•If you press 1 again, the central office automatically holds the current lineand picks up the line on hold.BUILD THE CONFERENCE CALL•When you press 3 to build the conference call, the central officeautomatically builds the conference call. The display shows:•You may press the TALK button to release the conference call, press 4 todrop the last call, or press 5 to drop the first call.BUSY CONF TO VM PLS  HLD DROPNEW CALL#AM9:54 2/10 01NEW CALL#AM9:54 2/10 01NEW CALL#AM9:54 2/10 01
58BUSY CONF TO VM PLS  HLD DROPNEW CALL#AM9:54 2/10 01•If you press 4 to drop the last call, the central office automatically drops thelast call and keeps the first call. If you press 5 to drop the first call, theautomatically drops the first call and keeps the last call.In both cases, the display shows:DROP THE LAST CALL•When you press 7, the central office automatically drops the last call andpicks up the first call. The unit still displays:DROP1. Make sure Caller ID Type 2.5 is ON.When you receive CID information while you are on the line, the display shows:2. Press the AUTO REDIAL/DROP button. The display shows:And then the display shows:
59ANSWER1. Make sure Caller ID Type 2.5 is ON.When you receive CID information while you are on the line, the display shows:2. Press the FLASH button. The display shows:And then the display shows:DISPLAY MESSAGESWhen the system is in standby mode, the following messages may show inthe display according to the handset and line status:XX NEW CALLS XX represents the number of new Caller ID recordsnot reviewed.XX CID RECORDS Caller ID memory received XX number of caller IDrecords.LINE IN USE The telephone line is in use.LINE ON HOLD The telephone line is holding.LOW BATTERY Battery power is low and needs to be charged.MESSAGE WAITING A message is waiting.NO SERVICE The handset cannot be linked with the base.When you receive a new phone call, the following messages may show in thedisplay according to the status:NO NAME: The caller's name is not transmitted.NO NUMBER: The caller's telephone number is nottransmitted.UNKNOWN NAME: The caller’s name is unknown or out of area.BUSY CONF TO VM PLS  HLD DROPNEW CALL#AM9:54 2/10 01
60UNKNOWN NUMBER: The caller’s number is unknown or out of area.BLOCKED NAME: The caller’s name is private and is blocked fromtransmission.BLOCKED NUMBER: The caller’s number is private and is blocked fromtransmission.UNKNOWN CALL: Both the caller’s name and number is unknown or outof area.BLOCKED CALL: Both the caller’s name and number is private and isblocked from transmission.LONG DISTANCE: The number is a long Distance number.INCOMPLETE DATA: The Caller ID information is incomplete.NOTE: The INCOMPLETE DATA and EMPTY NAME and EMPTYNUMBER messages are not stored in the database.NOTE:1. CALL# 05 icon – This means the call data is stored in index #05 in theCaller ID database.2. REPT icon – This means the call is received at least twice on the samedate. If the Caller ID record is not a new record, the REPT  icondoesn't appear, but if the same user calls again on the same date, theREPT icon shows in the display.3. Month/Date icon - Month range is 1-12 and the date range is 01-31. Ifthe month/date data is out of range, the display is blank for themonth/date. If the date range is 01-09, the leading zero is displayed.4. Time icon: The display show the hour and minute a call is receivedHour : Minute AM/PM.5. If the system receives the long distance information for a caller, LONGDISTANCE does not show in the display.6. REPT and CALL # counter icons won't display when you receive CallerID type 1 and type 2 data. The icons show in the Caller ID databaseretrieving mode only.8. When CID number has between 5 and 11 digits, the number format isdisplayed as x-xxx-xxx-xxxx. If the CID number has less than 5-digits ormore than 11-digits, the display does not show hyphens between thedigits.9. If a Caller ID number is more than 15 digits, the display only shows thelast 15 digits.SPECIAL FEATURESCHARGE/PAGE INDICATORThe CHARGE/PAGE indicator is ON when the handset is placed on the cradleand indicates the handset is charging. If you page the cordless handsets, theindicator flashes.IN USE/V-MAIL INDICATORWhen the telephone line is in use, the in use/V-Mail indicator turns ON.When the telephone line is on hold or a voice mail message is waiting, theindicator flashes.
61MESSAGE WAITINGYour telephone company may send you a “Message Waiting” signal whenyou receive voice mail messages. You may retrieve the messages from yourtelephone company with an access code. MESSAGE WAITING shows in thedisplay, and the IN USE/V-MAIL indicator on the base and Voice Mail indicatoron the handset flashes to let you know a message is waiting. To retrievemessages, refer to instructions in VOICE MAIL BUTTON section.PAGING ALL HANDSETSThe page feature helps you locate a misplaced handset. To send and receivepages, all cordless handsets must be registered. If a handset is not registered,refer to the Handset Registration of this manual for instructions.1. Make sure the phone is OFF (not in TALK mode).2Press the INTERCOM/PAGE/TRANSFER button on the base. The display shows:3. Press the OK button to confirm. All handsets generate the paging tone for60 seconds and display the following message:If the phone is in use and you press the INTERCOM button on the base unit,the display shows:NOTE:1. The paging tone volume level is fixed to “High”. You may press theEXIT button or any digit on the handset’s touch-tone pad toimmediately stop the paging tone.2. Paging tone still sounds even if the Ringer is set to OFF on Handsets.4. Press the INTERCOM/PAGE/TRANSFER button on the base again tostop paging.
62FLASHUse the FLASH button to activate custom calling services such as call waitingor call forwarding, which are available through your local phone company. Ifyou subscribe to the combined Call Waiting Caller ID service from your localtelephone company, you will receive Caller ID information (if available) onCall Waiting calls. During a phone call, you will hear a beep to indicateanother call is waiting on the line and Caller ID information for the waitingcall shows on the handset display. To connect to the waiting call.1. Press the FLASH button when you hear the call-waiting tone. The first call isautomatically placed on hold so you can answer the second call.2. To return to the first caller, press the FLASH button again. You may switchback and forth between the two calls by pressing the flash button.NOTE: If this function does not operate properly, contact your localtelephone company.TIP: Don’t press the talk button on the cordless handset to activate acustom calling service, such as call waiting, or you’ll hang up the phone.PAUSEUse the #PAUSE button to insert a delay in the dialing sequence of a storedtelephone number when a pause is needed (for example, when you must diala 9 to get an outside line or when you must enter codes to access your bank’sinformation line). You may insert a PAUSE when in the directory mode, pre-dialing mode or Voice Mail and Info Service number memory. Press #PAUSEbutton twice to insert a pause. Pause is displayed as “ P.”NOTE: You may add more than one pause if a longer delay is needed inthe dialing sequence.MUTING YOUR CONVERSATIONUse mute to turn off the handset microphone so you can have a private, off-line conversation. The party on the other end of the line cannot hear you, butyou can still hear them.1. Press the MUTE button while talking. MUTE shows in the display.2. Press the MUTE button again to resume your phone conversation.NOTE: If you hang up the handset or press the FLASH button, MUTE isautomatically cancelled.
63OUT OF RANGE WARNINGWhile using your cordless handset, if you move too far away from the base,you will hear a five-second double warning tone and the display shows OUTOF RANGE. Move closer to the base and the warning tone stops. If you do notmove back within range of the base within 30 seconds, the handset looses itslink with the base and the base automatically puts your call on hold.BATTERY LOW WARNINGWhen the battery voltage level is low, a warning message appears and you willhear a warning beep. If you are on the line, you will hear the warning beep every15 seconds. Finish your call as soon as possible, or after approximately 5minutes your call is put on hold automatically. You will need to use anotherhandset to retrieve the call within five minutes or the call is disconnected.3-WAY CONFERENCE (FLASH 3-WAY EXIT)1.  Call the first party to setup the call.2. Press FLASH/3 WAY/EXIT button to put the first party on hold.3. Call the second party.4. Press FLASH/3 WAY/EXIT button and 3-way conference is established.TELEPHONE COMPANY SERVICE BUTTONSYour handset has four dedicated buttons for use with special telephonecompany services. They are:VOICE MAIL BUTTONThis button stores your voice mail access number (up to 20 digits). The factorydefault is EMPTY.1. When the phone is open, press the VOICE MAIL button and the unitautomatically dials your pre-programmed voice mail number.OR2. When the phone is idle, press the VOICE MAIL button and the systemautomatically takes the line and dials your pre-programmed voice mailnumber.INFO BUTTONThis button stores the telephone company’s Information Services number(up to 11 digits). The factory default is 411. When the phone is active, pressthe INFO button and the system dials the pre-programmed InformationServices number.ORWhen the phone is idle, press the INFO button, and the system automaticallytakes the line and dials your pre-programmed Information Services number.REPEAT DIAL BUTTONThis button allows you to continuously redial the last number you dialed. Yourlocal telephone company sets the default, and you may not change it.
641. If the number you dial is busy, press the REPEAT DIAL button and thesystem automatically sends the command to your local telephonecompany where the number is repeatedly dialed on your behalf.OR2. When the system is idle, press the REPEAT DIAL button and the systemautomatically takes the line and sends your command to your localtelephone company where the number is repeatedly dialed by thetelephone company on your behalf.3. If the number is busy and you don’t want to stay on the line, press the TALKbutton to hang up the phone. Your local telephone company continues toredial the number for a specified amount of time. A special ringer tone isgenerated when the call connects. Pick up the handset and wait for theparty to answer.NOTE: To cancel the repeat dial command, dial *86.AUTO REDIAL BUTTONThis button lets you to perform auto redial through your local telephonecompany. Your local telephone company sets the default, and you may notchange it.1. With the phone on line, press the AUTO REDIAL button. The system sendyour request to your local telephone company  where the last call youreceived is automatically redialed on your behalf.OR2. When the system is idle, press the AUTO REDIAL button and the systemautomatically takes the line and sends your request to your localtelephone company where the last call you received is automaticallyredialed on your behalf.3. If the number is busy and you don’t want to stay on the line, press the TALKbutton to hang up the phone. Your local telephone company continues toredial the number for a specified amount of time. A special ringer tone isgenerated when the call connects. Pick up the handset and wait for theparty to answer.NOTE: To cancel the command, dial *89.TELEPHONE COMPANY SERVICES LIMITATIONSThe four telephone company buttons have the following limitations:•If the line is in use by an extension telephone or other device, such as acomputer modem or facsimile machine, you will not be able to use the line.•If the content of a specific feature button is empty, your cordless phonecannot perform that function.•If the line is in use by another handset, the system sends a FLASH signal toyour local telephone company, then sends the digits to your telephonecompany to access your telephone company features.•The telephone numbers you use with the telephone company features arenot stored in the redial memory.
65REPLACING THE BATTERYCAUTION: To reduce the risk of fire or personalinjury, use only the battery, part number 5-2569,which is compatible with this unit.1. Make sure the telephone is OFF before you replacethe battery.2. Remove the battery compartment cover located on the backof the handset.3. Disconnect the battery pack cord from the jack inside thebattery compartment and remove the old battery.4. Connect the new battery pack and place it in thecompartment.5. Put the battery compartment cover back on.6. Place the handset in the charge cradle, and allow it tocharge for 16 hours. If you don't properly charge the handset, batteryperformance is compromised.BATTERY SAFETY INSTRUCTIONS•Do not burn, disassemble, mutilate, or puncture. Like other batteries of thistype, toxic materials could be released which can cause injury.•Keep batteries out of the reach of children.•Remove batteries if storing over 30 days.TROUBLESHOOTING TIPSTELEPHONE SOLUTIONSNo dial tone:•Check or repeat installation steps:Ensure the base power supply cord is connected to a working electricaloutlet.Ensure the telephone line cord is connected to the base and the modulartelephone line jack.•Connect another phone to the same jack. If it doesn’t work, the problemmight be your wiring or local service.•The handset may be out of range of the base. Move closer to the base.•Ensure the battery is properly charged (for 16 hours).•Ensure the battery pack (in the handset) is properly installed.•Does the handset beep when you press the TALK button? Does the IN USE/V-MAIL indicator on the base turn on? The battery may need to be charged.•Place handset in charge cradle for at least 20 seconds to reset the unit.Handset does not ring:•Make sure the handset ringer soft switch is set to on.•The handset may be out of range of the base. Move closer to the base.
66•You may have too many extension phones on your line. Try unpluggingsome extension phones.•Check for a dial tone.You experience static, noise, or fading in and out:•The handset may be out of range of the base. Move closer to the base•Make sure base is not plugged into an electrical outlet with anotherhousehold appliance. If necessary, relocate the base.•Charge the battery (for 16 hours).Unit beeps:•Clean the charging contacts on the cordless handset and charge cradlewith a soft cloth or an eraser.•See solutions for “No dial tone. ”•Replace the battery.Memory Dialing doesn’t work:•Ensure the memory location keys are programmed correctly.•Ensure proper dialing sequence is followed.Unit locks up and no communication between the base and cordless handset:•Unplug the AC power supply from the electrical outlet and the back of thebase. Remove the handset battery. Wait for 30 seconds and plug thepower supply back into the base and electrical outlet. Reconnect thebattery and charge for 16 hours.IN USE/V-MAIL Indicator on the base flashes:•Provided your phone company offers voice messaging service and yousubscribe to it, the IN USE/V-MAIL indicator on the base flashes when thephone is not in use to indicate there is a message waiting. It stopsflashing after the message is reviewed.CALLER ID SOLUTIONSNo display:•Charge the battery (for 16 hours), or replace the battery.•Make sure the unit is connected to a non-switched electrical outlet.Disconnect the AC power supply from the base and reconnect it.Caller ID error message:•The unit displays this message if it detects anything other than validCaller ID information during the silent period after the first ring. Thismessage indicates the presence of noise on the line.No Caller ID:•You must be subscribed to Caller ID service from your local telephonecompany to receive Caller ID information.
67BATTERY SOLUTIONSIf you experience any of the following problems, even after recharging thebattery, you may need to replace the battery pack:•Short talk time•Poor sound quality•Limited range•Charge indicator fails to turn onGENERAL PRODUCT CARETo  k eep your unit working and looking good, follow these guidelines:•Avoid dropping the handset, as well as other rough treatment to thephone.•Clean the phone with a soft cloth.•Never use strong cleaning agents, paint thinner, abrasive powder, alcohol,or other chemical products to clean the unit. Doing so will damage thefinish.•Retain the original packaging in case you need to ship the phone at a laterdate.•Periodically clean the charge contacts on the handset and base with a cleansoft cloth.CAUSES OF POOR RECEPTION•Aluminum siding.•Foil backing on insulation.•Heating ducts and other metal construction that can shield radio signals.•You ’re too close to appliances such as microwaves, stoves, computers, etc.•Atmospheric conditions, such as strong storms.•Base is installed in the basement or lower floor of the house.•Base is plugged into AC outlet with other electronic devices.•Baby monitor is using the same frequency.•Handset battery is low.•You ’re out of range of the base.
68LIMITED WARRANTYWhat your warranty covers:•Defects in materials or workmanship.For how long after your purchase:•One year.(The warranty period for rental units begins with the first rental or 45 days from dateof shipment to the rental firm, whichever comes first.)What we will do:•Provide you with a new or, at our option, a refurbished unit.•The exchange unit is under warranty for the remainder of the original product’swarranty period.How to make a warranty claim:•For information regarding a warranty claim, call the toll free number located on thebottom of your unit.What your warranty does not cover:•Customer instruction. (Your Owner’s Manual provides information regardingoperating instructions and user controls. For additional information, ask your dealer.)•Installation and setup service adjustments.•Batteries.•Damage from misuse or neglect.•Products which have been modified or incorporated into other products.•Products purchased or serviced outside the USA.•Acts of nature, such as but not limited to lightning damage.Limitation of Warranty:• The warranty stated above is the only warranty applicable to this product. All otherwarranties, express or implied (including all implied warranties of merchantability orfitness for a particular purpose) are hereby disclaimed. No verbal or writteninformation given by ATLINKS USA, Inc., its agents, or employees shall create aguaranty or in any way increase the scope of this warranty.•Repair or replacement as provided under this warranty is the exclusive remedy of theconsumer.  ATLINKS USA, Inc. shall not be liable for incidental or consequentialdamages resulting from the use of this product or arising out of any breach of anyexpress or implied warranty on this product. This disclaimer of warranties andlimited warranty are governed by the laws of the state of Indiana. Except to theextent prohibited by applicable law, any implied warranty of merchantability orfitness for a particular purpose on this product is limited to the applicable warrantyperiod set forth above.How state law relates to this warranty:•This warranty gives you specific legal rights, and you may have other rights whichvary from state to state.If you purchased your product outside the USA:•This warranty does not apply. Contact your dealer for warranty information.
69INDEXSymbols3-Way Conference (FLASH 3-WAY EXIT)  63AAdding Handsets and Re-Installing the System  29Adding One New Handset to the System  29Answer  59Answering Calls  31Answering Calls with the Speakerphone  32Answering Intercom Calls  38Auto Redial Button  64BBase  26, 37Base Display  30Base Layout  9Base Speakerphone Volume  32Basic Operation  29Battery Low Warning  63Battery Safety Instructions  65Battery Solutions  67Build the Conference Call  57Busy  55Buttons Defined Handset and Base Buttons  11CCall Timer  31Call Waiting Caller ID (CID)  48Call Waiting Caller ID Deluxe  54Caller ID (CID) Database  48Caller ID Display Screen  49Caller ID Information Voice Announcement  (For Cal ler ID Type 1 Only) 49Caller ID Solutions  66Caller ID Type 2.5 Functions  55Causes of Poor Reception  67Chain Dialing from Directory Memory  47Charge/Page Indicator  61Conference  55Conference Calls  40Conferencing with an External Call and Intercom  41DData Port  14Deleting a CID Record  50Deleting All CID Records from the CID Database  50Deregistration  24Dialing A CID Record  51Dialing a Number from Directory  46Dialing after Picking Up the Line  47Directory Memory  41Display Messages  59Drop  58Drop the Last Call  58
70EEditing Names and Numbers from Memory  44Editing the Info Service Number  21Editing the Voice Mail Number  20Equipment Approval Information  2FFCC RF Exposure Requirements  3Flash  62GGeneral Product Care  67Getting to Know Your Multi-handset Cordless System  7HHandset  24, 35Handset & Base Layout  9Handset Receiver Volume  31Handset Registration  27Handset Speakerphone Volume  32Headset  33Headset Volume  32Hearing Aid Compatibility (HAC)  3Hold  34Hold Recall Ringer  34Hold Reminder  34Hold Reminder/Ringer  22IImportant Installation Guidelines  13In Use/V-Mail Indicator  61Info Button  63Initialization and Standby Mode  29Initialization Mode  29Installation  12Installing the Phone  13Intercom  35Intercom Ringer  16Interference Information  3Introduction  7LLanguage  15Limited Warranty  68Line Ringer  17Linking the Handset to the Base  30Local Area Code  19MMaking Calls with the Speakerphone  32Making External Calls  30Making Intercom Calls  35Menu Mode  15Message Waiting  62Multi-Handset System  11
71Muting Your Conversation  62OOut of Range Warning  63PPaging All Handsets  62Parts Checklist  12Pause  62Please Hold  57Programmable Functions  14RRe-Installing the System  29Receiving an Incoming Telephone Call During an Intercom Call  39Recording Voice Announcement on the Base  43Redial  33Redial  Preview Dialing  34Regional Area Codes  20Repeat Dial Button  63Replacing the Battery  65Resetting the Handset and Base to the Factory Default  23Return the other Call  57Reviewing and Deleting Names and Numbers from Directory  46Reviewing CID Records  49Ringer Type  18Ringer Volume  17SSpeakerphone Operation  32Special Features  60Storing Names and Numbers in Memory  42TTelephone Company Buttons  11Telephone Company Service Buttons  63Telephone Company Services Limitations  64Telephone Jack Requirements  12Telephone Solutions  65Transferring a Call  39Transferring A CID Record To Directory Memory  52Transferring an Outside Call Through Intercom  40Troubleshooting Tips  65UUsing Intercom with External Calls  38VVoice Mail  56Voice Mail Button  63Volume  31
Model 2111515951570 (Rev 0 E/S)03-34Printed in China

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