Thomson 2-1290A FHSS Cordless Telephone System User Manual users manual 2 of 2
Thomson Inc. FHSS Cordless Telephone System users manual 2 of 2
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users manual 2 of 2
Make sure that the unit is in the standby mode. 1. Press the up or down arrow button to find the desired Caller ID record. 2. Press the COPY soft key to save displayed Caller ID record to the directoryThe next Caller ID record shows in the display. NOTE: I!" the displzn shows MEMORY FL'LL press the EXIT soft key to erase stored items iron] w the director}. 3, To return to the standby mode, press the EXIT soft key. NOTE: ll (Taller lD information is not displayed “ilh the telephone numhcr, the (IIIIrr's mlbrnmtion cannot be fined [0 [he tlncctoxy. -1 DELETING CALLER LIST INFomIATIot'I You may use the base and cordless handsets to delete some or all of Caller List entries. NOTE: ll'mu lind It necessar) [0 din] all Iutnl calls with the area code included, press the CLE~\R I suit km and lhcn press the SAVE Sufi ke} in the local area code menu The (lisplu) shows — To DELETE A SPECIFIC CALL RECORD FROM THE CALLER LIST Make sure that the base unit/cordless handset is in the standby mode. 1. Press the up or down arrow button to find the desired Caller ID record. 2. Press the DELETE soft key. 3. Press the ONE soft key. To DELETE ALI. ENTRIES [N THE CALLER LIST Make sure that the base unit/cordless handset is in the standby mode. 1. Press the up or down arrow button to find the desired Caller ID record. 2. Press the DELETE soft key. 3. Press the ALL soft key. DIRECTORY FEATURES You may use the base and cordless handsets to store names and telephone numbersThe telephone stores up to 99 records (up to 15 characters each for the name and 24 digits for the telephone number). STORING NAMES AND NUMBERS IN THE DIRECrORY Make sure that the base/cordless handset is in the standby mode. 46 1. Press the DIRECTORY button. DIR TOTAL20 DIRECTORY NEW EXtT FIND 2. Press the NEW soft key. DIR ToTALzo ENTER NAME SAVE Exn CLEAR (NOTE: Il'tlit' ilisplzn slious MEMORY FL'Ll, mu may delete other stored items from tht' director}. J 3. Use the number pad to enter a name up to 15 characters long. 4. Press the up or down arrow button to move the cursor to the incorrect character, press the CLEAR soft key to delete the incorrect character. Then enter the correct character. | NOTE: Each time You press the CLEXR soil ket a character is deleted. 3 5. If a name is not required, 90 to step 7. 6. Press the SAVE soft key, SAVED shows in the display and the unit returns to the next edit mode. 7. Enter a phone number up to 24 digits. 8. Press the up or down arrow button to move the cursorto the incorrect number, press the CLEAR soft key to delete the incorrect character, and then enter the correct number. [ N0 ' ' ' . ] NOTE fa pause is required for dialing purposes, press the PAUSE button. 9, Press the SAVE soft key SAVED shows in the display and the unit moves to the next edit mode. 10.To store additional numbers, repeat from step three. 11. To return to the standby mode, press the EXIT soft key. Sum-mo CHARACTERS TO ENTER NAMES Use the number pad to enter other characters, letters, and symbols. The other characters, letters, and symbols are printed on the number pad. Pressing a button selects a character as shown below. 47 Number of items key is pressed Keys 1 2 3 4 5 6 7 8 1 Space St ‘ 1—1 > * . 1 2 A B C 2 3 D E F | 3 4 G H | | 4 5 J K L | 5 6 M N 0 | 6 7 P o R | s ’ 7 8 T U v | s 9 w x Y | z 9 , t | 0 o | s # I |_ For example, to enter in “TOM JONESJ” 1. Press the number 8 button. . T 2. Press the number 6 button three times. To St Press? button and then press the 9 button. TOM 4. Press the ? Button two times, and then press the 5 button. TOM J 5. Press the 6 butth three times TOM JO 6. Press the 7 button, and then press the 6 button two times TOM JON 7, Press the 3 button two times TOM JONE 8, Press the 7 button four times TOM JONES Eomnc AN ITEM IN THE DIRECTORY Make sure that the base unit/cordless handset is in the standby mode. Press the DIRECTORV button. Press the EDiT soft key PP’N?‘ the number pad, 48 Press the up or down arrow button to find desired record. Edit the name using the up or down arrow button, the CLEAR soft key, and the 12 key on 5. Press the SAVE soft key. 6. Edit the number using the up or down arrow button, the CLEAR soft key, and the 12 key on the number pad. 7. Press the SAVE soft key. REVIEWING NAMES mo NUMBERS IN THE DIRECTORY USING THE ARROW But-rots Make sure that the base unit/cordless handset is in the standby mode. 1. Press the DIRECTORY button. 2. Press the up or down arrow button to find desired record. 3. To return to the standby mode, press the EXlT soft key. QUICK REVIEW USING TIIE ALPHA NUMEiuc BUTTON Make sure that the base unit/cordless handset is in the standby mode. Press the DIRECTORV button. Press the alphanumeric button for first character of name. Press the FIND soft key. Subsequently press the up or down arrow button to scroll though the names (names are stored alphabetically). Pwa REVIEW BY INDEX Make sure that the base unit/cordless handset is in the standby mode. 1, Press the directory index number. (Example: 01) 2. Press the DIRECTORV button.The number 01 name stored in the directory shows in the display. DlALING mom THE DIRECTORY WITH THE SPEAKERPHONE Make sure that the base unit is in the standby mode. 1. Review the directory contents to find the desired record. 2. Press the SPEAKER or LINE button.The telephone number in the display is automatically dialed. WITH THE CORDED HANDSET Make sure that the base unit is in the standby mode. ' i. To find desired item, review the directory. 2. Lift the handset.The telephone number in the display is automatically dialed. 49 WITH THE HEADSET Make sure that the base unit is in the standby mode. 1. To find desired record, review the directory. 2. Press the HEADSET button.The telephone number in the display is automatically dialed. NOT The headset must be properly inserted into tltejtick on the base Otherwise the headset button cannot be pressed WITH THE CORDLESS HANDSET Make sure that the base unit is in the standby mode. 1. To find desired record, review the directory. 2. Press the FORMAT button. . 3. Press the LINE button.The telephone number in the display is automatically dialed. DELETING m ITEM IN THE DIRECTORY Make sure that the base unit/cordless handset is in the standby mode. 1. To find desired record, review the directory. 2. Press the DELETE soft key. 3. Press theYES soft key. ( NOTE: In you press the N0 soft key, the rec'ord shows in the display. ) 4. To delete other items, start again from step 1. 5. To return to the standby mode, press the EXIT soft key. DIRECT MEMORY FEATURES The base has five direct memory keys.There are a total of 10 direct memories.To access memories 1 to 5, press the direct memory butt0,n.To access memories Gto 10, press the LOWER button and the direct memory button. STORING NAMFS AND NUMBERS IN THE DIRECK‘ MEMORY Make sure that the base is in the standby mode. 1. Press the direct memory button. 2. If memory is empty, EMPTY shows in the display. EMPTY EXIT EDIT 50 3, Press the EDlT soft key. rt ENTER NAME SAVE EXIT CLEAR 4. Use the number pad to enter a name up to 15 characters long. 5. Press the up or down arrow button to move the cursor to the incorrect character, press the CLEAR soft key to delete the incorrect character, and then enter the correct character. (NOTE: Each time you press the CLFAR soft try a character i: deleted. ) 6. If a name is not required, go to step 7. 7. Press the SAVE soft key, SAVED shows in' the display, 8. Enter a phone number up to 24 digits. in ENTER NAME SAVE EXIT CLEAR 9. Press the up or down arrow button to move the cursor to the incorrect number, press the CLEAR soft key to delete the incorrect character, and then enter the correct number, Got-a. Each time you press the cue-xx soft key 3 number is deleted. J 10. If a pause is required for dialing, press the PAUSE button, 11. Press the SAVE soft key. SAVED shows in the display. 12.To store other records, repeat from step one. 13.To return to the standby mode, press the EXIT soft key. EDITING THE szcr MEMORY Make sure that the base unit is in the standby mode. 1. Press the direct memory button. 2. Press the EDIT soft key. 3. Edit the name using up or down arrow button, then press CLEAR soft key, and press the 12 key from the number pad. 4. Press the SAVE soft key, 5. Edit the number using the up or down arrow button, press the CLEAR soft key, and press the 12 key from the number pad. 6. Press the SAVE soft key. 51 DIALING FROM THE DIRECT MEMORY PRE-DHUNG FROM THE DIRECT MEMORY Make sure that the base unit is in the standby mode. 1. Press the direct memory button. 2. To dial and telephone number, follow the examples beloweThe telephone number in the display is dialed automatically. - if using the speakerphone, press the SPEAKER or LINE button. - If using the corded handset, lift the handset. - If using the headset, press the HEAD§ET button. ( NOT The headset must he property inserted into thcjacl»; on the bust: otherhtse the headset button cannot be pl'usfictl. ‘ POST-DIALING FROM THE DIRECT MEMORY 1. To post-dial, follow the examples below: If using the speakerphone, press the SPEAKER or LINE button. if using the corded handset, lift the handset, If using the headset, press the HEADSET button. NOTE: The headset must be properly inserted into thejack on the base othentise the headset button cannot be pressed 2. Press the direct memory button. DELI-TI'ING THE DtRECT MEMORY Make sure that the base is in the standby mode. 1. Press the DELETE soft key. 2. Press theYES soft key. EMP'IYshaw in the display. ( NOTE: Ifmu prcss the N0 soft. key, the unit displays the direct memory. 52 VOICE MAIL SYSTEM TheVoice Mail System allows you to receive and deliver voice messages using mailboxes. The unit has one general delivery mailbox and a maximum of eight personal mailboxes, which are assigned to the registered cordless handsets.The mailbox numbers are the same as the cordless handset extension numbers. The Voice Mail System works with the Automated Attendant System and routes incoming calls to specified mailboxes and allows a caller to leave a message. If a caller does not specify a mailbox, the call is routed to the general delivery mailbox. You may set either the Automated Attendant System or the Answering System to either line. Incoming n specified voice message —> Mailbox l Mailbox z Mailbox 3 Mailbox 4 "ilolspecified Genera] delivery mailbox Persona] mailbox cf Cordless handsets Mailbox 5 Mailbox 6 Mailbox 7 Mailbox s The maximum number of personal mailboxes available is equal to the number of registered handsets. Base and handset users may use the Voice Mail System by accessing their mailboxes Each cordless handset user may only access his/her own mailbox.The general delivery mailbox is managed by the base operator, and the base operator may monitor incoming calls recorded in the generalldelivery mailbox. Cordless handset users may also access the general delivery mailbox. The following functions are possible with the voice mail system: - Listening to messages left in a mailbox. - Transferring messages left in a mailbox to other mailboxes. - Memo recording to other mailboxes. - Remote access from any touch tone telephone. All messages (greeting, incoming, etc.l are stored in digital memoryThe total recording time is about 48 minutes (about 96 minutes in the STANDARD QUALITY mode).The maximum recording time for each caller is two minutes. A maximum of 255 messages lincluding greeting messages) may be recorded. 53 How To USE THE MAILBOX PASSWORD You should assign a four-digit password (0000»9999l to each mailbox to prevent unauthorized persons from remotely accessing mailboxes and listening to messages.The factory preset general delivery mailbox password is "0000." The preset password for each mailbox is a four-digit number using the mailbox number. (Ex. "111!" for Mailbox 1, ”2222" for Mailbox 2] Each password must be unique.You can also stop unauthorized access to personal mailboxes through the cordless handset by using a password. It required on your handset, turn the password to ON, Once the handset password is activated, the V-MAIL soft key is deactivated and access to the mailbox is prohibited unless the password is entered. Vour cordless handset comes from the factory preset to the OFF positiontYou must store the general delivery mailbox password‘on the base and store each personal mailbox password on individual handsets. ‘ CHECKING THE PASSWORD ON THE BASE Make sure the unit is in standby mode. Press the MENU soft key. Press the up or down arrow button to move the cursor to VOICE MAlL. Press the SELECT soft key Press the up or down arrow button to select PASSWORD. Press the SELECT soft key.The password shows on the display. To move back to standby mode, press the EXIT soft key. HECKING THE PASSWORD ON THE CORDLESS HANDSE'E ake sure the unit is in standby mode. gnp’fflPPNr' Press the MENU soft key. Press the up or down arrow button to move the cursor to MAILBOX. Press the SELECT soft key. ' Press the up or down arrow button to select PASSWORD. Press the SELECT soft key.The password shows on the display. To move back to standby mode, press the EXIT soft key. 95“?wa 54 AUTOMATED ATTENDANT SYSTEM How Tl-lE AUTOMATED ATTENDANT SYSTEM Wows The Automated Attendant System is a flexible communication tool that enhances your productivity by improving your call management.The automated attendant answers incoming calls and then routes the caller to the base or the desired cordless handset.The base plays the role of operator with the cordless handsets as the extensions.The extension numbers are the same as the handset numbers. Callers can reach desired mailboxes using this system to leave messagesVou may set the Automated Attendant System to either line to suit your needs. (in!) “a received The automzled attend-int announees the greeting three times. h—T—W Caller presses the required ettension number (i to 8; followed by the a key. ctller presses 0 and o to he connected to the operator [hm station). No operation Call Transfer Status: The extension (cordless handset) answers. ctll Operator Status The operator loose station) anrwerr, "Welcome to the genera] delivery mailbox. Please leave a message nfler the tone." CALLING Tl-lE AUTOMATED ATTENDANT When a call is received on the line in which the Automated Attendant System is assigned, the caller hears a recorded greeting.You may use your personal greeting or the pre- recorded system message. AUTOMATED AmNDANT SYSTEM NOTE Caller who are not familiar with the voice mail operation, or who are calling from rotary telephones are transferred to the general delivery mailbox where they can leave messages. Records r message. 55 SETnNG THE AUTOMATED ATTENDANT SYSTEM The Automated Attendant System may be set to either lineVou may record up to two personal greetings for each |ine,You have 35 seconds to record a greeting,We recommend you record brief messages to leave more time for the new messages, If you do not record a personal greeting, the following prerecorded greeting message is used: “Hello, rim is Animated Attendant mew, mnwnmw [Jurly’t “WIDE/011ml by if. ”you do not know the extension number; press "01". I/ynu me xmngu mum- telephone, slay an the line. " TURNING ON THE AUTOMATED ATTENDANT SYSTEM AND SELECTING THE PRE- RECORDED GREETING Make sure the base is in standby mode) 1. Choose either L1 or L2. (NOTE: ll'the Iinv's.\NSWER ON indimtor is turned on, press the ANSWER button to turn it OH.) 2, Press the line‘s ANSWER button. 3. Press the up or down arrow button to move the cursor to AUTO ATTENDANT. L1 MTOTALZ ,AUTO ATTENDANT AUTO ANSWER SELECT EXIT 4. Press the SELECT soft key. The line's auto attendant icon shows in the display. 5. Press the up or down arrow button to move the cursor to GREETlNG. Lt Lt azToTAu “OF RINGS LGREETING SELECT EXIT SKIP 6. Press the SELECT soft key. ( NOTE: “you press the SKIP soft key, the unit moves to the menu ofthe previous 1 ) 7. Press the up or down arrow button to move the cursor to PRERECORDEDIhe prerecorded greeting playst L1 L1 an TOTAL: _PRERECORDED _ PERSONAL 1 ' SAVE 5er Ski? the prerecorded greeti again press the up arrow button 56 U “TOTALS APRERECORDED PERSONAL | 7 gave EXIT STOP 8. To stop the prerecorded greeting during play back, press the STOP soft key. ( NOTE: Your may adjust the speaker volume h} pressing the up or down urruw buuon. 9. Press the SAVE soft key, SAVED shows in the display and the unit returns to the next item on the previous menu. TURNING oN THE AUTOMATED ATTENDANT SYSTEM AND RECORDING A PERSONAL GREETING ‘ Make sure the base is in standby mode. 1. Choose either line one or line two. (NOTE: If the llne's ANSWER ON indlcmnr is turned on. press the ANSWER button to turn it on) 2. Press the line’s ANSWER button. 3. Press the up or down arrow button to move the cursor to AUTO ATTENDANT. Ll an TOTALZ _AUTO ATTENDANT AUTO ANSWER SELECT Exrr 4. Press the SELECT soft key.The line’s auto attendant icon shows in the display. 5. Press the up or down arrow button to move the cursor to GREETING. L! U ”ZTOTALZ ~0F RINGS _GREETING SELECT EXIT siip 6. Press the SELECT soft key. OTB: It'you press the SKIP soft key. the unit moves to the menu or previous layer. 7. Press the up or down arrow button to move the cursor to either PERSONAL ‘I or PERSONAL 2. LI Li ' wz'ro'rALz PRERECORDED _PERSONAL | 7 SAVE EXIT RECORD 57 i you select “PERSONAL 1" greering will play, _) 8. If there is no personal 1 greeting, the unit announces, “You have nogmelmg”. I/apmlmnl I giéelmg exists and you want in play ll again, PINS the up biilllm. L1 L1 szOTALa PREHECDRDED 7PERSONAL 1 7 SAVE EXIT STOP 9. To stop the personal i greeting during play back, pres the STOP soft key. (NOTE: You mm arhusi ihe spenterrohime or pressing ihe up or (1mm m'rou hiiiron. _) 5 _ 10. Press the RECORD soft key to record or change the personal greeting. no The unit announces, “Plum blgm spell/ringli/lm (lip IUW. "BL/gill wwululgimn [Jelwlml 1 gll'zlirlg. ' Ll Li «erTALS PRERECORDED _PERSONAL 1 7 SAVE EXIT FINISH NOTE: For maximum recording qnnhn, speak clearly, nbonr eight inches (20 cm) away from ihe MIC (microphone). You will have up [0 35 seconds to record your personal I greeting. 12. If the recording time exceeds 35 seconds, the unit stops recording and plays the recorded greeting automatically. 13. The minimum length ofa greeting is 5 seconds. If you press the FINISH soft key within five seconds of recording, the previous greeting remains unchanged, 14,To finish recording your personal 1 greeting, press the FINlSH soft key.The recorded personal 1 greeting. automatically plays. Ll L| ”TOTALS PRERECORDED _PERSONAL 1 7 SAVE EXIT RECORD 15. Press the SAVE soft key. SAVEDshows in the display and the unit returns to the next item on the previous menu. (NOTE: You may go to in rhe standby mode any iirne by pressing the EXIT soh key. ) Greeting message sample: “Til/ink yell/m calling (yfllu zalnprmy name and / in number). Fm Mi. Sum/l, pm 1 [allalmi by the it sign. Fur Allin/(mgr, plm 2 fall/inlet! by lie ll. ” 58 To SELEcr OR CHANGE THE RECORDED GREETING Make sure the unit is in standby mode. NOTE: If the line's ANSWER ON indicator is turned on, press the ANSWER button to turn it MD 1. Press the line's ANSWER button. Ll an TOTAL2 sAUTO ATTENDANT AUTO ANSWER SELECT EXlT 2, Press the up or down arrow button to move the cursor to AUTO ATTENDANT. 3, Press the SELECT soft key. The line’s'Auto Attendant icon shows in the display, 4, Press the up or down arrow button to move the cursor to GREETING. 5. Press the SELECT soft key. ( NOTE: It you press the SKIP sol 6, Press the up or down arrow 7. If you select PERSONAL 2, the personal 2. greeting play 8. To play the personal 2 greeting again, press the up button. L| Ll nzToTALz ”OF RINGS iGREETlNG SELECT sxn site L1 L1 «370mm sPERSONALZ SAVE EXIT RECORD L! L] "STDTALEI _PERSONAL2 9. To stop the personal 2 greeting during play back, press the STOP soft key. Gwen: You may adjust the speaker volume by pressing the up or down arrow button. SAVE EXIT STOP t key. the unit moves to the menu otprevious truer. 5" _) button to move the cursor to PERSONAL 1 or PERSONAL 2. 10. If you do not want to change the personal 2 greeting, press the SAVE soft key. SAVED shows in the display and the unit returns to the next item on the previous menu. (NOTE: You mm go [0 in the smrldln moth- am time by pressing the EXIT soft key. 59 San-mo THE NUMBER OF AUTO ATTENDANT RINGS Make sure the base is in standby mode. (NOTE: Iflhe line's ANSWER ON indicator is turned on, press the ANSWER button to mm it DH.) 1, Press the line’s ANSWER button. 2. Press the up or down arrow button to move the cursor to AUTO ATTENDANT Lt M TOTALZ _AUTO ATTENDANT AUTO ANSWER SELECT EXIT 3. Press the SELECT soft key.The line’s Auto Attendant icon shows in the display. 4. Press the up or down arrow button to move the cursor to # OF RINGS. LI L1 ill TOTALZ _# or RlNGS GREETING 7 SELECT EXIT SKIP 5. Press the SELECT soft key. (No-m rrt-ott press the 5le Soft key, the unit moves to [he next menu or previous layer. 3 6. Press the up or down arrow button to move the cursor to either 3 RINGS or 5 RINGS. L1 L1 “TOTAL? 73R|NGS 5RINGS 7 SAVE Exit RECORD 7. Press the SELECT soft key. SAVED shows in the display and the unit returns to the next item on the previous menu. TURNING OFF THE AUTOMATED ATTENDANT SYSTEM Press the line’s ANSWER hutton.The ANSWER ON indicator and the line’s Auto Attendant icon turns off. Smnc UP THE HANDSET ANSWER MODE Ityou are out of the office or unavailable to answer calls, turn on your handset mailbox to receive messages from incoming callers. Incoming calls are answered with your ore-selected greeting and callers may leave messages in your mailboxtYour phone’s factory default is set to mailbox OFF. If you want to answer your calls’ directly, leave the mailbox in the OFF position. Make sure the cordless handset is in standby mode 60 1. Press the MENU soft key. 2. Press the up or down arrow button to move to MAILBOX. 3. Press the SELECT soft key. n TOTAL: ‘ON/OFF GREETING SELECT 75k»;- 4. Use the up or down arrow button to select ON/OFF. EXIT xt TOTALZ _MAIL 0X ON MAILB XOFF _ SELECT ExlT SKIP 5. if you select MAILBOX ON, the next menu displays. 6. If you select MAILBOX OFF, the unit moves to the menu of previous layer. 7. Use the up or down arrow button select 3 RINGS or 5 RINGS. m TOTALZ 73RINGS BRINGS 7 SAVE ~ EXlT SKIP 8, Press the SAVE soft key. SAVEDshows in the display and the unit returns to the next item on the previous menu. RECORDING A PERSONAL Gnu-mm FOR THE HANDsn If the handset mailbox is ON, callers hear the following prerecorded greeting: “Sorry, no one is available to answer the m”. Please leave a message after the tune. " You may aim rewrd your own personal greeting. You have 35 seconds m mord a pmonal greeting. We mammend you record a brief greeting to leave more lxmefin wording new messages. Make sure the cordless handset is in standby mode. 1. Press the MENU soft key. 2. Press the up or down arrow button to move the cursor to MAILBOX. 3. Press the SELECT soft key. 4. Use the up or down arrow button to select GREETING. “TOTAL! ON/OFF ,GHEETING SELECT EXIT 75m 61 5. Press the up or down arrow button to move the cursor to PERSONAL. 6. If you select PERSONAL your personal greeting plays. nzToTALz PREHECORDED iPERSONAL 7 SAVE EXIT RECORD ( NOTE: Irthere is no personal greeting, the unit announces. in You have no grecung. In D 7. If you want to play the personal greeting again, press the up button. A ”ZTOTALZ PRERECORDED J’EHSONAL , SAVE EXIT STOP 8, To stop listening to the personal greeting during playback, press the STOP soft key. (NOTE: You mayatijust the speaker \‘ulumt‘ bi pressing the up (irdoml hutton. ) 9. Press the RECORD soft key to record or change the greetingiThe unit announces, ”Please begin speaking after the tone." and starts recordings AZTOTALZ PRERECORDED APERSDNAL _ SAVE EXIT FINISH ( NOTE: To maximize recording quality, speak clearly, about eight inches (20 cm)v away from the J MIC (microphone). You will have up to 35 seconds to record your personal 1 greeting. 10. If the recording time exceeds 35 seconds, the unit stops recording and plays the recorded greeting automatically, 114 The minimum length of a greeting is 5 seconds If you press the FINISH soft key within five seconds of recording, the previous greeting remains unchanged 12,To finish recording your personal 1 greeting, press the FINISH soft keyiThe recorded personal 1 greeting. automatically plays. Ll L| “TOTAL: PRERECORDED _PERSONAL 1 SAVE EXIT HECBRD 13. Press the SAVE soft key, SAVED shows in the display and the unit returns to the next item on the previous menu, ( NOTE: You mai- go [0 in the standby mode any time by pressing the EXIT soft key. 3 62 Greeting message sample: “unto. this it (yum name). Sorry I uirinal take your all]. Please leave a mznage after the lime. " TRANSFERRING CAus When a caller specifies an extension by pressing the extension number (1 to 8) followed by the it key, the call is connected to that extension, and the extension may answer the call. If the extension is busy or does not answer, a list of options (Incomplete Call Handling Menu) is played for the caller. If the handset mailbox is turned ON, the caller may leave a message in the mailbox. If a caller pr esses an invalid extension number, the system announces, "Smit- [his number [5 nu! assigned, "The caller may call the operator, another extension, or leave a message in the general delivery mailbox. Caller specifies an extension. l_;% Handset mailbox is OFE Hzndselmailbox is ON. Call answered in r——‘L_i l Caii not answeieti The personal greeting plays lOrings. fi—~ ' in loringst after lheSor5rings. «Sorry, this line is busy." Records a messages. Tllk Incomplete can Handling Status Incomplete Caii Hmdling Menu plays 3 times: “To leave a message, ptess L Tn can another extension, press 2. To call the opemtor, press 0." Records a messages. Another extension Calls the opemtot is called. 63 NOTE: ll memory is l'llll, the cnller hears beeps and “Sm; nmury ufillly u“ pkg-ml. "The caller may call another extension or the operator. CALLING THE OPERATOR When a caller specifies the operator by pressing 0 followed by the at key, the call is connected to the operator (base). if the operator is busy with another call or does not answer, a list of options (incomplete Call Handling Menu) announcedtThe caller may leave a message in the general delivery mailbox or call another extension. The operator (base) is responsible for answering and handling transferred calls. NOTE: 1] luelllon is lull, the caller hears three beeps and Surf), mmwrl‘ u /llll. “ is announced. The caller may (nil another extension nl’lsl‘ the Incomplete (Jail Handling Menu is announced. Caller chooses the operalor [— “Calling the operator. Pleas: will a moment,” Can answered in 10 ringst Buy “Sorry, the line is busy." lncomplzle Cal! Handling Slims Call nul answered in lo ringst Talk lnwmplele Call Handling Menu plays 3 films: “To leave : mmgz, press ll To call another exlcnsion. puss 2. i l “Please leave a messxge an" I An ext ' ‘ . “19mm." olher tnslanlscalled 64 ANSWERING SYSTEM SE’ITING UP THE ANSWERING SYSTEM The Answering System may be connected to either line one or line two and answers calls with a prerecorded greeting.You may select the number of rings, from three (factory default) to five rings, the telephone produces before the Answering System answers a call. You may record up to two greetings, and you will have up to 35 seconds to record a personal greeting. If you do not record a personal greeting, the following ore-recorded greeting is used: “Smry, no [me ix available in {lnjuwf Illt’ full. Plume Imve 11 message ufler the me, " TURNING ON THE ANSWERING SYSTEM AND SELECTING THE FEE-RECORDED GREETING Make sure the base is in standby mode. C NOTE: Il'tlle line's ANSWER ON intliczuur |s l\In|C(l on, press the 4—\NS\\'F_R button to turn ll ell) 1. Press the line's ANSWER button, 2. Press the up or down button to move the cursor to AUTO ANSWEHT Ll UZTOTALZ AUTO ATTENDANT Aura) ANSWER SELECT EXIT 3. Press the SELECT soft key. 4. Press the up or down arrow button to move the cursor to GREETING. L| fizTOTALz ”OF RINGS >GREETING 7 SELECT EXIT SKIP 5. Press the SELECT soft key. ( TE: tryout press the SKIP soft key, the unit moves to the next menu of previous layer. ) 6. Press the up or down arrow button to move the cursor to PRERECORDED. L| an TOTAL} ,PRERECORDED PERSONAL 1 SAVE exn SKlF' 65 7. If you select PHERECORDED the prerecorded message plays. 8. If you want to play the prerecorded greeting again, press the up button. Lt nToTALa _PHERECOHDED PERSONAL l SAVE EXlT STE)? 9. To stop the prerecorded greeting during play back, press the STOP soft key. C NOTE: You may adjust the speaker tolnme by pressing the up or down arrow button, 3 10. Press the SAVE soft key. SAVEDshoyi/s in the display and the unit returns to the next item on the previous menu. ' TOLL SAVER When using a touch tone telephone and you call a line to which the Answering System is assigned, ifthe unit answers on the 3 rd ring, there is at least one new message in the general delivery mailbox. It the unit answers on the 5th ring, there are no new messages. Hang up when you hear the 4 th ring to prevent the toll charge for the call. TURNING ON THE ANSWERING SYSTEM AND RECORDING A GREETING We recommend you record a brief greeting to leave more time for recording new messages. Make sure that the base unit is in the standby mode. (NOTE: if the line's ANSWER ON indicator is turned on, press the ANSWER button (0 turn it oft) 1. Press the line's ANSWER button, 2. Press the up or down arrow button to move the cursorto AUTO ANSWER. L| fizToYALz AUTO ATTE N DANT JAUTO ANSWER SELECT Exn 3. Press the SELECT soft key. 4. Press the up or down arrow button to move the cursor to GREETING. L1 42 TOTALJ #OF RINGS >GREETINGS , . SELECT EXIT SKIP 66 5. Press the SELECT soft key. 6. If you press the SKIP soft key, the unit moves to the menu of the previous layer. 7, Press the up or down arrow button to move the cursor to PERSONAL 1 or PERSONAL 2. 8. lt you select PERSONAL 1 the PERSONAL 1 greeting plays, CNOTE: li‘thero is no personal greenltg, the nnit announces, u You hint no greeting," Li 0 TOTAL3 PRERECORDED iPERSONAL I 7 SAVE Exrr RECORD nztoTALa PREHECORDED iPERSONAL 7 SAVE Exrr STOP Gore: ll x0“ want to plav the personal greeting agnin, press ihc up button. 9. To stop listening to the personal greeting during playback, press the STOP soft key. NOTE: You may adjust the speaker volume by pressing the up or down bulton. Li nzTOTAu PRERECORDED ,PERSONAL 1 SAVE EXIT Finish 10. Press the RECORD soft key to record or change the greeting.The unit announces, “Phase begin speaking ajm the time” and starts recording. Ll uzToTALs PRERECDRDED _PER50NAL ‘l SAVE EXIT REcBnD NOTE To maximize recording quality, speak clearly, about eight inches (20 cm) away from the MIC (microphone). You will have np to 35 seconds to record your personal 1 greeting. 11, If the recording time exceeds 35 seconds, the unit stops recording and plays the recorded greeting automatically. , 67 12. The minimum greeting length is five seconds. If you press the FINISH soft key within five seconds of recording, the previous greeting remains unchanged. 13. To finish recording your personal 1 greeting, press the FINISH soft key,The recorded personal ‘Igreeting automatically plays. L| szoTALz PRERECORDED iPERSONAL | _ SAVE EXIT STOP 14. Pressthe SAVE soft key. SAVED shows in the display and the unit moves to standby mode. (NOTE1Y01I may go to m um standby magic an) lime by pressing the ExIT son kc)‘ ) SELECTING OR CHANGING THE RECORDED GREETING Make sure the base is in standby mode. Greeting sample: “Thank w for mllmg 00m min/mm- mum and / or number). Sony, wt mm: take your ml], rim» [mug II memgz aflm IIII lone. " < NOTE: [film line‘s ANSWER ON inrllcalor IS turned on, press Ihe ANSWER buuon IO mm II. on) 1. Press the line's ANSWER button, 2. Press the up or down arrow button to move the cursor to AUTO ANSWER. L! ”2 TOTALZ AUTO ATTENDANT _AUTO ANSWER SAVE EXIT 3. Press the SELECT soft key. 4. Press the up or down arrow button to move the cursor to GREETING. LI nzTDTALz ”OF RINGS _GREETING , SELECT EXIT SKIP 5. Press the SELECT soft key. 6. If you press the SKIP soft key, the unit moves to the menu oi the previous layer. 68 Z Press the up or down arrow button to move the cursor to PERSONAL 1 or PERSONAL 2, g Ll “3TOTAL3 l _PERSONAL 2 I SAVE EXIT RECORD 8, If you select PERSONAL 2 the PERSONAL 2 greeting plays. OTE: thou “nut to hunt the PERSONAL 2 greeting again, press the up button. ) i u nto'rALz - _PERSQNAL2 SAVE E>_> ERASE STOP TRNSFR LISTENING TO MAILBOX MESSAGES FROM THE BASE Make sure the base is in standby modé 1. Press theV-MAIL soft key 2. As the message plays, press the INT/TRSF button. 3. Enter your intercom number and the unit announces, “Ply/iv mm pmrwmd. " 4. Enter your password. (Example: 1).The unit announces “Mailbox aw. Yan have three mm (011!) message, "and plays the messages. Tmsrsxmxc. A MESSAGE You may transfer any message left in the general delivery mailbox to another mailbox. Make sure the base is in standby modes it Press theV—MAIL soft key. 2. As the message plays, press the INT/THSF button.The unit announces, “Pleaseenterl/xe destination mailbox number. " . MAILBOX NUMBER SELECT EXIT SKIP 3. Press the mailbox number you want to transfer to,The unit announces the mailbox number. (Example: Mailbox one, Mailbox three) 4. If you press a non- registered number, the unit announces “lnwrmt mailbox number." MAILBOX NUMBER EXIT SELECT SKIP 72 5. Press the SELECT soft key.The unit announces, “ll/lexsltge was trans/um! la nmilbox one, mmIbox three. "The next message shows in the display and plays continuously, ERASING A MESSAGE If memory is full, MEMORY FULL shows in the display, and no new messages may be recorded. We recommend you erase any unnecessary messages after each playback. Make sure the base is in standby mode. It Press the V—MAIL soft key. 2. As the message plays, press the ERASE soft key. MESS/$532 ONE EXW ALL 3. If you press the ONE soft key, the unit announces, “Emsmg mmugu lwoflnnlpluts rim next ummgu. " 4. if you press the ALL soft key, the unit announces, "Erasmg all messages”, and goes mu; tlumlby marlz. ” C NOTE: Ne“ messages may not be emsed. ) LISTENING TO MBSAGES WITH THE CORDLESS HANDSET You may access your handset mailbox and listen to messages, transfer messages to other mailboxes, or erase unnecessary messages with your cordless handset.You may also access the general delivery mailbox. If IE shows in the display, you have new messages in your mailbox. During message playback, 8 shows in the display. LISTENING TO New MESSAGES Make sure the handset is in standby mode. 1. Press theVAMAIL soft key. 2. If you have a new message, the unit announces, “Mailbox me. You have time new messages." and plays the new messages.The message number is announced (“message we”) and MESSAGEM shows on the display before the message plays. Ll MESSAGE“ E RASE STOP TRNSFR 73 3. To repeat this message, press the up button. 4. To play the next message, press the down button. 5. To erase this message, press the ERASE soft key. The ONE/ALL soft key shows on the display. 6. Press the ONE soft key. 7. To transfer this message, press theTHNSFR soft key. 8. To stop playing this message, press the STOP soft key. The unit goes into standby mode. Day and time is announced i”illundny,jaurjmtyetght PM") after each message plays. ( NOTE: The unit generates a tone after the day and time prays. i) 9. The unit announces, "End o/message'afier the last message plays and goes into standby mode. LISTENING TO OLD MESSAGES Make sure the handset is in standby mode. 1, Press theV—MAIL soft key. 2, The message number is announced (“message one") and MESSAGE M shows on the display before the message plays. Li . MESSAGE“ ERASE STOP THNSFR 3. To repeat this message, press the up button. 4. To play the next message, press the down button. 5. To erase this message, press the ERASE soft key. The ONE/ALL soft key shows in the display. 6. Press the ONE soft key. 7. To transfer this message, press theTRNSFR soft key. 8. To stop playing this message, press the STOP soft key. The unit goes into standby mode. Day and time is announced “Monday,[uur—jorlyreightPli/I") after each message plays. Quote: The unit generates atone after the day and time plays. 3 9. The unit announces "End quesmge"afler last message playing and goes to in the standby mode. 74 ADJUSTING THE SPEAKER VOLUME There are five listening levels to choose from. Press the up or down arrow button during message play back. Each time you press the up or down arrow button, the volume level changes. VOLUME LEVEL 3 k > > STOP TRNSFR ERASE LISTENING TO GENERAL MAILBOx MESSAGES FROM THE HANDSET Make sure the cordless handset is in standby mode. 1. Press theV—MAIL soft key, ‘ 2. As the message plays, press the INT/TFlSF button.The unit announces, “T/m u gunmrl! tlpluwy mailbox, You haw ”we new/aid Hmsagfl"and plays the messages. TRANSFERRING MESSAGES Vou may transfer any message left in the general delivery mailbox to another mailbox. Make Sure the handset is in standby mode 1. Press the V-MAIL soft key. 2. AS the message plays, press the INT/THSF button.The unit announces, "Plume/271137 the lltjtinflllfln mailbox number " MAILBOX NUMBER SELECT EXIT SKIP 3. Press the mailbox number you want to transfer to.The unit announces the mailbox number. (Example: I‘lailbox om, Mailbox lime) 4. if you press a non- registered number, the unit announces “Inmmr mailbnx number." MAILEOX NUMBER SELECT EXIT SKIP 5. Press the SELECT soft key.The unit announces, “Mesmge was transferred to mailbox one, mailbox three. “The next message shows in the display and plays continuously, 75 ERASING A MESSAGE If the memory is full, MEMORY FULL shows in the display, recorded. We recommend you and erase unnecessary message Make sure the handset is in standby mode. 1. 2. Press V-MAlL soft key. next message. 4. standby mode. If you press the ALL soft key, the unit announces, As the message plays, press the ERASE soft key. MESSAGE ”2 EXIT ALL If you pressthe ONE soft key, the unit announces, “Elfin/1g (NOTE: New messagics cannot be erased. MEMO RECORDING no new messages may be 5 after each playback. ”mug/4 mm " a nd plays the "Emtmgrtll trrussngrx", and goes into You may record a memo, up to two minutes long, on the base unit or cordless handset. WITH THE BASE Make sure the base/cordless handset is in standby mode. 1. Press the MEMO button.The unit announces, 2. Enter the mailbox number y NOTE: ll'\On press an unregistered mailbox number, the unit announces, IItIH/bltY numbm: " 76 MAILBOX NUMBER SELECT EXIT ou want the memo delivered to, MAILBOX NUMBER . 1 _ 3 ,,,,, SELECT EXIT CLEAR “Pleaxe enter the dalmatian mailbox number " “Inmnm 3. Press the SELECT soft key. The unit announces, “Please begin spat/ting after the wire. ”and then records after the tone.The unit shows the length of recording time in the display. NOTE: irtou do not. press a mailbox number within five seconds, the ttntt announces. “Plan! ] beg“)j‘llmkmgu/lwl/Ielony."1\tld records [0 general delivery mailbox instead oi MEMO RECODING EXIT FINISH A. To stop recording the memo, press the FlNlSH soft key. The unit automatically plays the memo message. 5 NOTE: "you (It) not press [ht FINISH sort key within two minutes, [he llnil automatically plays lllc menu) mes ge, MEMO PLAVBACK SAVE EXIT STOP 5. If you want to play the memo again, press the up button. MEMO RECODED SAVE EXIT RECORD 6. Press the SAVE soft key. SAVEDshows in the display and the memo message is saved to the selected mailbox.The unit goes into standby mode. 7. If you want to change the memo message, press the RECORD soft key and rerecord a memo message. Wm-r me CORDLESS HANDSET Make sure the handset is in standby mode. 1. Press the MEMO buttonThe unit announces, “Please min-rite destination mailbax numbzr." MAILBOX NUMBER SELECT EXlT 77 2. Enter the destination mailbox number. MAILBOX NUMBER 0 , 3 ,,,,, SELECT EXIT CLEAR 3. If you press an unregistered mailbox number, the unit announces, "Immtm matlbox numbmt" 4. Press the SELECT soft key.The unit announces, “Please begin slim/ting afier'lhe [one ”and records after the tonetThe unit shows the length of recording time in the display. NOTE: ll'you (It) not pl't‘ss‘ t. mailbox number within the seconds, the unit announces, “mettle high! ipett/ttttgtt/m- the law "and records it; general tlelitety mailbox instead. J 0? l MEMO RECORDING Exn’ FINlSH 5. To stop recording the memo, press the FINISH soft key. The unit automatically plays back the memo message. the memo message. (NOTE: it you do not press the FINISH salt key within two minutes, the unit automatically plays j MEMO PLAYBACK SAVE EXIT STOP at If you want to play the memo again, press the up button. MEMO RECODED SAVE ExlT RECORD 7, Press the SAVE soft key. SAVED shows on the display, and the memo message is saved to the selected mailboxtThe unit goes into standby mode. 8. If you want to change the memo message, press the RECORD soft key and re-record a memo message. . 78 REMOTE OPERATION FROM A TOUCH TONE Free You may access the Voice Mail System from any touch phone if the Automated Attendant System or the Answering System is activated for either Iine.You may listen to messages recorded in your mailbox and the general delivery mailbox.Vou may also transfer the messages and record memo messages to other mailboxes. Accessmo THE VOICE MAIL SYSTEM 1. Call the telephone number for the line in which the Automated Attendant System or the Answering System is assigned. 2. Press * and enter your mailbox's four-digit password during or after the greetingThe unit announces, "elleulbax (s\'u.) or'llirs 5 general delivery mailbox Yau have men new (at'lwo all! or no) rapist/gm). Please enter nulrndmn far/e munbet or zemjm' help. " 6011: Remote (ontml time out is in seconds. ) 3, Enter the instruction code number. 4. Hang up the handset to end remote operation. LISTENING TO THE HELP MENU To hear the voice mail help menu, press 0 after accessing the voice mail system. VOICE MAIL HELP MENU The unit announces, “Press two to play messages. WInle playing messages, press one to repeat orrhree in skip. While playing messages, [nets/17m to stop. Peessfioe lo leave a memo, pressfioe again to slap takeng message, Press six to play greereng. Press seven to reeonl greeling, press seven again [D stop inking message. Pres: fight la ”as? message. Pm: nine no transfer messagz. Press t to mange mailbox. Please eneer insemea'on eoere number or zero/or help. " LISTENING TO MESSAGES 1. Press the two key after accessing the voice mail system. 2. If there are new messages, the unit announces, “You hat/Elma new messages. ”and plays the messages. 3. If there are old messages only, the unit announces, “You have two old messages. "and plays the messages. 4. After playing all the messages, the unit announces, “Please enter iasrmemm node numbermzem [or help, "and waits 10 seconds for the next command. 5. If you are finished using remote control, simply hang up. 79 REPEATING OR SKIPPING MESSAGES While playing messages, press the one key to repeat a message, or press the three key to skip a message. STOPPING MESSAGES FROM PLmNG 1. As a message plays, press the four key to stop playing the message. The unit announces, “Please enter inslrurlwn till/U numberarzerojorlirlp. "and waits 10 seconds for the next command. 2. ltyou are finished using remote control, simply hang up. RECORDING MEMOS 1. Press the five key after accessing thevoice mail system.The unit announces, “Pleasemlm [lie destination mailbox number "And waits five seconds. 2. Enter the destination mailbox numbers using the corresponding dialing buttons (0, 1 to 8]. ( NOTE: For the general dcluert‘ nnnnm. «met 0. D 3. Press tr within five seconds. The unit announces, “lesfl begin Spellkmgaflél' [lie llmi. "and records a memo to the selected mailbox. NOTE: lfyou do notentera mailbox number or asign within live seconds, [he unit announces, i ‘1’14'1455 begin speaking u/zn- the lone, " a m! molds the mtma in you! own ”will”. " a. To stop recording, press 5 again.The unit announces, “Phase enmmxlmeiwn lode number m zero/m help. ”and waits 10 seconds for next the command. 5. If you do not enter anything within five minutes, the unit automatically stops recording and announces, “Please enler inslrudlon Lad? number or zmjm help. " and waits 10 seconds for next the command, 6. If you are finished using remote control, simply hang up. PLmNc THE GREETING 1. Press the six key after accessing the voice mail systemtThe unit plays the selected greeting and announces, “Please mler instrurlirm earle number or szm help. " and waits 10 seconds for the next command. 2. If you are finished using remote control, simply hang up. Reconnmc THE GREETING 1. Press the seven key after accessing the voice mail system.The unit announces, “Please begun Speaking aflerrhe tone. ”and records your greeting after the tone. 2. When finished, press the seven key againThe unitstops recording and plays a recorded greeting, then announces, “Please enterlnsmlllinn rude nurnberm zero/m help. ”and waits 10 seconds for next the command. 80 3. If you do not press the seven key again within 35 seconds, the unit automatically stops recording and plays a recorded greetingThe unit announces, “Please enlermsllutlian code number arzemfor help, "and waits to seconds for the next command. NOTE: Iflhe unit is Se! in play a prerecorded greeting, the personal 1 greeting alllomzllicall) becomes the new greeting. 4. To finish remote control, hang up. ERASING SELECTED MESSAGES 1. While playing messages, press the eight key.The unit announces, "Erasing messagtu\'o"and plays the next message. 2. If you are finished using remote comrol, simply hang up. ERASING Au. Mrssitcss 1. Press the eight key after accessing the voice mail system.The unit announces, ”Prim 8 again lo was all llll'smgl" and waits five seconds. 2. Press the eight key again to erase all messages. The unit announces, “Enmngnll mew/gm Plum ell/n trim-union {ode mlmbr‘r a: my [or/xel/z."and waits 10 seconds forthe next command. 3. If you are finished using remote control, simply hang up, Tmsmmm Mrssmes 1. While playing messages, press 9. The'unit announces, “Please enterlht dexll'rmlwn mallbax number. " and waits five seconds. 2, Enter the destination mailbox numbers using the corresponding dialing buttons (0, 1 to 8). (NOTE: For the geneml delivery mailbox, emer o. . ) 3. Press the ll key within five seconds.The unit announces, “The message was ham/erred ta muiwox Na. ” and plays the next message. CHANGING Museum 1. Press the * key after accessing the voice mail systemThe unit announces, “Pleaxeenm the pammmi. "and waits five seconds. 2. Enter the four-digit password.The unit announces, “Mailbox N11. or This is gmem! delivery mailbox. You have him new (or two flhi lrr m7) messagfls). Please enter imtmmfln code number mum/m help. " 81 HEADSET AND BELT CLIP OPERATION CONNECTING AN OPTIONAL HEADSET TO THE BASE For hands free conversation: ' Connect the optional headset to the HEADSET jack on the base as shown below. - Adjust the headset to rest comfonably on top of your head and over your ear. - Move the microphone to approximately two to three inches from your mouth. - Press the HEADSET button to answer or place a call. | NOTE: The headset must be properly Inserted into thejztck on the base otherttisc the headsel j button cunnotbe pressed. CONNECTING AN OPTIONAL HEADSET To THE CORDLESS HANDSET For hands free conversation: - Connect the optional headset to the HEADSETjack as shown below.The handset receiver and microphone are disabled when the headset is connected. - Adjust the headset to rest comfortably on top of your head and over your ear. ~ Move the microphone to approximately 2 to 3 inches from your mouth. - Press the LINE button to answer or place a call before using the headset. CONNECTING TI-IE BELT CLIP To THE HANDSET ' Slot for Slut for There are two slots, one on each s|de of the cordless handset. belt clip bellcliP Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place. 82 CALLER ID DISPLAY MESSAGES The following messages show the status of a Caller ID message or the unit INCOMPLETE ENTER NAME ENTER NUMBER DELETE ALL? DELETE? END OF LIST NEW TOTAL UNKNOWN CALLEH BLOCKED CALL NO DATA LONG DISTANCE Caller information has been interrupted during transmission or the phone is excessively noisy. Prompt telling you to enter name in one of the directory or the direct memory locations. Prompt telling you to enter number in one the directory or the direct memory locations. Prompt asking ypu ifyou want to erase all Caller ID records. Prompt asking you if you want to erase the current Caller ID record or directory location that is shown on the display. Indicates that there is no additional information in Caller ID memory. Indicates new Caller ID count. Indicates all Caller ID count. The incoming call is from an area not serviced by Caller ID or the information was not sent. The person is calling from a number that has been blocked from transmission. No Caller ID information was received. Indicates long distance Caller ID. 33 TROUBLESHOOTING TIPS BASE UNIT Problem Solution The unit does not work. Ensure the power supply is plugged in at both ends, Remove the power adapter plug and reconnect. The unit does not ring. Check whether telephone line cord inserted to the phone jack properly. Check whether the ringer volume is set to OFF. Select LOW, MIDDLE, HIGH. :if two cordless handsets are in use, the unit may not ring,The handset users will hear incoming call tone. The line indicatOrs do not Check whether telephone line cord is properly work properly. inserted to the phone jack. You cannot dial out Check whether telephone line is cord inserted in the phone jack properly, You cannot program certain functions Check to see it the unit is standby mode. You cannot make a call even Iftwo cordless handsets are in use, you may not if there is a free line. be able to make a call. Wait until a handset in»use icon goes out. Problem Solution You can not page a cordless handset. It five cordless handsets are in use, you can not page. Wait until a handset in-use leon goes out. The handset is too far from the base unit. The handset is in use. Wait until a handset in-use icon goes out. You cannot store a name and phone Check to see ifthe unit is standby mode. number in the directory. Do not pause for over 60 seconds while programming. While programming or searching, To answer the call, lift the handset, press the unit starts to ring and stops the SPEAKER button or the flashing line button. Start program/search the process again from the beginning after hanging up. 84 The caller's information is displayed The display goes to the standby mode with viewing the Caller List or directory. When a second call is received on the same line, the unit does not display the new caller's information You cannot redial the last number dialed. You cannot have a conversation using headset jack CORDLESS HANDSET Problem The handset does not work No link to base with error tone. Static, sound cuts in/out, Fades, interference from other electrical units. The unit does not ring. The display is blank Other telephone equipment connected to your not unit may be interfering. Disconnect it and tryagain. Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. Telephone line noise may be affecting the Caller ID information. Do not pause for over 60 seconds while searching. ,|t another call is received on the same line while: '- The Automated Attendant System or Answering System is responding to a call, or - The caller is placed on hold, the caller information will not be displayed. If the last number dialed was more than 32 digits long, the number will not be redialed. Make sure that the headset is plugged into the properly. Solution Fully charge the handset battery. Clean the charge contacts and recharge the cordless handset. . Ensure the battery is properly installed and try again. The handset has not been registered to the base unit. Register the handset. You are too far away from the base. Move closer to the base and try again. Move the cordless handset and the base way from other electrical appliances. Move closer to the base. The ringer volume is set to OFF Select Low, Middle, or Hi. Fully charge the handset battery. 85 You cannot program function items, such as the line selection. You cannot page another cordless handset orthe base. You cannot store a name and phone number in the directory. While programming or searching, the unit starts to ring and stops the program/search Prob/em The caller’s information is not displayed The display goes to the standby mode while viewing the Caller List or directory. You cannot register the cordless handset at the base. When a second call is received on the same line, the unit does not display the new caller’s information You cannot redial the last number dialed. 86 Make sure that the handset is in standby mode. 00 not pause for over 60 seconds while programming. If five other cordless handsets are in use, you may not be able to page. Try again later. The handset is too far away from the base unit. The base or the handset is in use. Try again later, Make sure that the handset is in standby mode. Do not pause for over 60 seconds while programming. , To answer the call. lift the handset, press SPEAKER button orthe flashing line button. Start the process again from the beginning after hanging up. Solution Other telephone equipment may be interfering with your phone. Disconnect it and try again. Other electrical appliances connected to the same outlet may be interfering with the Caller ID ‘ information. Move the cordless handset away from other electrical appliances. Telephone line noise may be affecting the Caller ID information. Do not pause for over 60 seconds while searching. Fully charge the battery. If another call is received on the same line while: - The Automated Attendant System orAnswering System is responding to a call, or 0 A call is place on hold, the caller information will not be displayed. If the last number dialed was more than 32 digits long, the number will not be redialed. You cannot have a conversation using the headset. Make sure that the headset is properly plugged into the headset jack. The handset battery low icon displays Fully charge the battery. You charged the battery fully, but the low icon still displays. Vorca MAIL SYSTEM / AUTOMATED Problem The Automated Attendant System orAnswering System is on, but incoming messages are not recorded. The base unit display shows "MEMORY FULL” and no new message are recorded, You cannot access your mailbox. You cannot access a mailbox from tone phone. While recording a greeting message, starts to ring and stops recording. During playback, incoming call are heard. Clean the charge contacts and rechar ge the battery handset battery, or install a new handset battery. ATTENDANT SYSTEM/ANSWERING SYSTEM Solution The remaining recording time or the number of messages which can still be recorded is 0. Erase Tunnecessary messages. The remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages. Make sure that the base/cordless handset is in standby mode. If two cordless handset or the base and a handset are in use, you may not be able to access the mailbox.Try again later. If the Automated Attendant System or Answering System is responding to two calls on separate lines, you cannot access the mailbox.Try again later. You are too far from the base. Walk closer to the base. If ”ENTER PASSWORD” is displayed, password is on. Enter the mailbox password. Make sure you press * and enter the correct a touch password. The Automated Attendant System or Answering System may not respond ifthe tones are too short to activate the unit. Press each button firmly. To answerthe call, press the LINE button.The unit recording will stop. Stan from the beginning after hanging up. To answer the call, press the line buttonTo tones resume playback play the message again after hanging up. 87 CAUSES OF POOR RECEPTION 0 Aluminum siding. - Foil backing on insulation. - Heating ducts and other metal construction can shield radio signals. ' You’re too close to appliances such as microwaves, stoves, computers, etc. t Atmospheric conditions, such as string storms. 0 Base is installed in the basement or lower floor ofthe house. 0 Base is plugged into an AC outlet with other electronic devices. ' Baby monitor is using the same frequency. ' Handset battery is low. ' - You‘re out of range of the base. GENERAL PRODUCT CARE To keep your telephone working and looking good, follow these guidelines: - Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). - DO NOT expose to direct sunlight or moisture. - Avoid dropping the phone, and other-rough treatment to the phone. 0 Clean the phone with a soft cloth. 0 Never use a strong cleaning agent or abrasive powder because this will damage the finish. 0 Retain the original packaging in case you need to ship the phone at a later date. - Periodically clean the charge contacts on the handset and base with a clean pencil eraser. SERVICE This product may be serviced only by the manufacturer or its authorized service agents, Changes or modifications not expressly approved by ATLlNKS USA, Inc. could void the user's authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide of call customer service at 1-800-448-0329. Or refer inquiries to: ATLINKS USA. Inc. Manager, Consumer Relations P 0 Box 1976 Indianapolis, IN 46206 Attach your sales receipt to the booklet for future reference‘or jot down the date this product was purchased or received as a gift.This information will be valuable if service should be required during the warranty period. Purchase date Name of Store INDEX Accessing the Voice Mail System 79 Additional Navigationi’ips 19 Adjusting the Speakervolul'ne 72, 75 Adiusting the Volume 33 Answering intercom Calls as Answering System 65 Automated Attendant System 55 Base M, 17, 311 3 Base, Handset, and Charging Cradle Basics 15 Base Unit 19 Battery Safety Instructions 10 BeforeVou Begin 7 CallTransier Basics 39 Caller lD Display Messages 83 Caller ID Features 43 Caller ID with CallWaiting A4 Calling the Automated Attendant 55 Calling the Operator 64 Causes of Poor Reception 88 Changing Mailboxes 91 Changing the Number Format 45 Charging the Cordless Handset 11 Checking the Password on the Base 54 Checking the Password on the Cordless Handset 54 Conducting a Four-Way Conference Call After a This eWay Conference Call lrorn the Base 41 ConductingThree-Way Conference Calls 40 Conference Call Basics 40 Connecting an Optional Headset to the Base 3; Connecting an Optional Headset to the Cordless Han 82 Connecting Lines Hz to One Dual—Line Phone Jack 12 Connecting Lines “2 toTwo SingleaLine Wall Jacks 13 Connecting the Belt Clip to the Handset 52 Corded Handset so, 31, as, as Corded Handset and Headset 3A Cordless Handset 15, 17, 30, 33, 34, 35, 35 Data Port 14 Day andTlme Setting for the Base Unit 24 Deleting an item in the Directory 50 Deleting Caller List Information 46 Deleting the Direct Memory 52 Deregistering the Base Unit 25 Deregistering the Cordless Handset 28 Dialing from the Caller List 44 Dialing from the Direct Memory 52 Dialing from the Directory 49 Digital Security System 8 Direct Memory Features 50 Directory Features 46 Displays 17 Editing an item in the Directory 43 Editing the Direct Memory 51 Equipment Approval Information 2 Erasing a Message 73, 75 Erasing All Messages 81 Erasing Selected Messages 81 From Cordless Handset 42 From the Base 40, 41 From the Cordless Handset 41 General Product Care 88 Handset 20 Headset 30, 32, 35, 36 Headset and Belt Clip Operation 32 Hearing Aid Compatibility 2 How Caller ID Information is Displayed When a Call 43 How Many External Calls and Intercom Calls Can Be 29 How the Automated Attendant System Works 55 How to Use the Mailbox Password 54 Important Installation Information 8 Installation and Set Up 3 Installing and Replacing the Base Badtup Battery Installing and Replacing the Cordless Handset Ban 10 intercom Basics 37 Interference information 2 Introduction 6 Limlted Warranty 92 Listening to General Mailbox Messages lrorn the Han 75 Listening to Mailb'ox Messages from the Base 72 Listening to Messages 79 Listening to Messages with the Base 70 Listening to Messages with the Cordless Handset 73 Listening to New Messages 70, 73 Listening to Old Messages 7l, 74 Listening to the Help Menu 79 Making a Call 30 Making Intercom Calls 37 Meme Recording 76 Menu FunctionTabIe |9 Modular Jack Requirements 3 Mute 34 Parts Checitlist 7 Playing the Greeting so Post-Dialing truth the Direct Memory 52 Pre~Dialing from the Direct Memory 52 Quick Review Using the Alpha Numeric Button 49 Receiving a Call 30 Recording a Personal Greeting for the Handset 61 Recording Memos so Recording the Greeting 80 Radial 35 Radial List 35 Registering Optional Cordless Handsets 1A Remote operation from aTuuchTone Phone 79 Repeating or Skipping Messages so Resetting the Base 26 Resetting the Cordless Handset 23 Review by Index 49 Review Using the Arrow Button 49 Reviewing Names and Numbers in the Directory 49 Reviewing the Caller List 44 Scenaric1 40, al, 42 Scenario? 4D, 41, 42, 43 Selecting a Function from the Menu 18 Selecting Characters to Enter Names 47 Selecting or Changing the Recorded Greeting 68 Selecting the Mailbox Greeting for the Cordless H6 27 Service 88 Setting the Automated Attendant System 56 Setting the Intercom RingType on the Base and Cor 22 Setting the Interwm Ring Volume on the Base and c 22 Setting the Number of Auto Attendant Rings so Setting the Number of Rings to Answer tor the Auto 69 Setting the Prime Line for the Base 25 setting the RecordingTime lor the Base 23 Setting the Ringerrype forthe Base and cordless 21 Setting the RingerVolume on the Base and Cordless 20 Setting Up the Answering System 65 Setting Up the HandsetAnswer Mode 50 Setting Up theTeIepllone 18 Speakerphone 30, 33, 35, as Stopping Messages tram Playing so Storing Caller List Information in the Directory 45 storing Names and Numbers in the Direct Memory 51 Staring Names and Numbers in the Directory 45 Storing the Base Unit Password 23 Storing the Local Area Code and the 2ndThrough 51 24 Telenhone Basics 30 Telephune Features 6 To Answer aTransferred Call with the Cordless Ha 39 To Delete a Specific Call Record born the Cal-hr L 46 To Delete All Entries in the Caller List 46 To Selector Change the Recorded Greeting 59 Toll Saver: 65 Transferring a Call With 3 Cordless Handset 39 Transferring a Message 72 Transferring Calls 63 Transferring from the Base Unit to an Extension 39 Transferring Messages 75, 81 Troubleshootinngps 84 Turning on the Answering Syslem 70 Turning on the Automated Attendant System so Turning oh the Answering System and Recording a Gr es Turning 0n the Answering System and Selecting the 55 Turning on the Automated Attendant System and Race 57 Turning on the Automated Attendant System and Sele 56 Unit Capabilities 29 Using Another Line During a Conversation 34 Using the Base to Answer a CaIITransferred from a 39 Using the Corded Handset as Using the Cordless Handset 33 Using the Headset 38 Using the Mailbox on the Cordless Handset 25 Using the Speakerphone 38 Voice Mail Help Menu 79 Voice Mail System 53 Voice Mail System/Automated Attendant System/ Answe 57 With the Base 76 With the Corded Handset 45, 49 With the Cordless Handsel 45, 50, 77 With the Headset 45, 50 With the Speakerphone 44, 49 Your Caller ID Call Waiting Telephone AllowsYuu t LIMITED WARRANTY W your war ntv cove - Delecl n malellals or workmanshln. For how long alter your purchase: - One yeal, lrom dale of purchase. [The warranry period rur renral unrrs begms wun (he firsl renral a! 45 days from daze or shipmenl m we lemal lirm, wnlcnayer comes first l What we will do' ~ Provlde you wun a new an, al dur omlun, a refuruislred uni: The exchange unir rs under warranly ldr lne remalndel arrhe arrginal producr's warranry nerlod Nuw you 55! service: - Properly pack your unir Include any cables, Etc , whlch were crlglnally prcvlded wrm me prflducl We recommend uslrlg ma ungrnal canon and packing marenals. . "Prodiolpurmase rn the harm ala blll alsale o! r_el: pred invoice whlch rs eyrdence mar rne proaun is Wllhln me warranry enral firms, praaldl Ills! rental is also required Also prmr your slandard UPS or us equrvalenr ro ATLINKS USA, Inc. do Thomson mulumadia Inc. 1172: B Alamndz Ave. Snmrro,Texas 75927 - A new a! relurmshed unrr will be shipped in you lreighr prepald What your warramv does not royar: - Cuswmer insrrucrlun (Vour Owner's Manual pruyldes lnlarmamn regarding operallng insrruciidns and user mnlmls. Any addlrional inlormarldn, should be obtained lrdm yourdealerl ' Inslallallon and setup service adluslmenls - Banenes ~ Damage lrom misuse or neglect - Producrs whlch nave been modified or mcorpmated inlo mner produns. - Products purmased or serviced uumde ma USA - Acts ulnarure, iuch as but rm! limiradrd llgmning damage. mam Registraliun: - Registration card padred wrrn you! mm H wrll make ir easrer m eonracr you should il idenral or mnsequenrral damages, or limiratinns on how long an the above lrmiralions m exclusions may nor apply to you. - ms warranry gives you speCIfic legal fights, and you also may have other rignrs lhal vary from stale to state. if you purdhmd your prudun amide the USA: - This warranry does nar apply Canlactvaul dealer ldrwarranry lrlfovmallhnv Model 2|290 lsaosaso lRey 17 E) 02-06 Printed in Chlna
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