Thomson 2-5838A 900MHz SINGLE-LINE CORDLESS TELEPHONE BASE User Manual 25839 DOM IB E 0 00003988
Thomson Inc. 900MHz SINGLE-LINE CORDLESS TELEPHONE BASE 25839 DOM IB E 0 00003988
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Contents
USERS MANUAL 5 OF 8
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5. Use the touch-tone pad on the handset to enter the name (up to 15 characters) and
press the MEM button to save. More than one letter is stored in each of the number
keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B.
Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for
one second. Press the 5 key 3 times for the second letter L. Press the 1 key to insert a
space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key
once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the
letter T; press the 4 key twice for the letter H.
6. Press the MEM button to save the name. The display shows
ENTER TEL NUMBR
.
7. Use the touch-tone pad to enter the telephone number you want to store (up to
24 digits).
8. Press MEM again to store the number. You will hear a confirmation tone.
NOTE: If you make a mistake press the DEL/CHAN button to backspace and
erase the wrong character(s) or number(s).
CHANGING A STORED NUMBER
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2. Press the MEM button, and
REPLACE MEMO?
shows in the display.
3. Press the MEM button to store the number. You will hear a confirmation tone.
STORING A REDIAL NUMBER
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the REDIAL button.
3. Press the MEM button to store the number. You will hear a confirmation tone.
To replace an old number with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the REDIAL button.
3. Press the MEM button, and
REPLACE MEMO?
shows in the display.
4. Press the MEM button again to replace the old number with the new number. You
will hear a confirmation tone.
NOTE: The stored redial number is limited to 24 digits or less.
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the TALK/END/CALLBACK button.
2. Press the MEM button.
3. Press the memory location (0-9). The number dials automatically.
- OR -
1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEM button.
3. Use the touch-tone pad or the CALLER ID/VOL (- or +) button to scroll to the
number you want to dial.
4. Press TALK/END/CALLBACK. The number dials automatically.
INSERTING A PAUSE IN THE DIALING SEQUENCE OF A
STORED NUMBER
If a pause is needed to wait for a dial or access tone, press the #PAUSE button to
insert a delay in dialing sequence of a stored number (for example, after you dial 9
for an outside line, or to wait for a computer access tone.) pause shows in the
display as a
P
, and each pause counts as one digit in the dialing sequence.
REVIEWING AND DELETING STORED NUMBERS
1. To review stored numbers, press the MEM button, and use the CALLER ID/VOL (- or
+) button to scroll to the memory location, or press the corresponding number key for
a desired memory location (0-9).
2. When the data shows in the display, press the DEL/CHAN button. The display
shows
DELETE?
3. Press DEL/CHAN again to delete the data. The display shows
DELETED
.
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, such as calling
card calls to a frequently called long distance number. Each part of the sequence is
dialed from memory. The following example shows you how to use chain dialing to
make a call through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON (in TALK mode).
2. Press MEM and then press 7.
3. When you hear the access tone, press MEM and then press 8.
4. At the next access tone, press MEM and then 9.
TIP: Wait for the access tones before pressing the next memory button, or your
call might not go through.
HEADSET AND BELT CLIP OPERATION
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET
For hands free operation:
1. Remove the rubber cap covering the
headset jack.
2. Connect the headset to the headset jack on
the handset. The handset receiver is disabled
when the headset is connected.
3. Adjust the headset to rest comfortably on top
of your head and over your ear. Move the
microphone to approximately two to three
inches from your mouth.
4. Press the TALK/END/CALLBACK button on the
handset to answer a call or make calls with
the headset.
5. To return to normal operation, unplug the headset
from the jack.
ATTACHING THE BELT CLIP
To attach the belt clip, insert the sides of the belt clip into the
slots on each side of the handset. Snap the ends of the belt clip
into place.
CHANGING THE BATTERY
Make sure the telephone is OFF (not in TALK mode) before
you replace battery.
1. Remove the battery compartment door.
2. Disconnect the cord attached to the battery pack and
remove the battery pack from the handset.
3. Insert the new battery pack and connect the cord to the jack
inside the battery compartment.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. Allow the handset battery
to properly charge (for 12 hours) prior to first use or when you install
a new battery pack. If you do not properly charge the phone, battery
performance will be compromised.
CAUTION: To reduce the risk of fire or personal injury,
use only the battery listed in the instruction book.
NOTE : If the handset battery pack is not installed or properly connected inside
the battery compartment, the handset displays "NO BATTERY," when the handset
is on the base cradle.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the battery listed in the
User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
DISPLAY MESSAGES
The following messages show the status of the phone or help you set up and use
your phone.
INCOMPLETE Caller information is interrupted during transmission or
DATA the phone line is excessively noisy.
ENTER NAME Prompt telling you to enter a name for one of the 10
memory locations.
DELETE ALL? Prompt asking if you want to erase all Caller ID records.
DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record
that is shown on the display.
DELETED Prompt confirming a CID record is erased.
DELETE? Prompt asking if you want to erase one of the 10 numbers stored
in the phone's outgoing memory.
END OF LIST Indicates there is no additional information in the Caller ID
memory log.
NEW Indicates call or calls have not been reviewed.
UNKNOWN The incoming call is from an area not serviced by Caller ID or
NAME/CALLER/ caller information is not sent.
NUMBER
PAGING Someone is paging the handset from the base.
BLOCKED CALL Caller information is blocked from transmission.
BLOCKED Caller name and number is blocked from transmission.
NAME/NUMBER
REPT Repeat call message. Indicates that a new call from the same
number was received more than once.
NO DATA No Caller ID information was received.
EMPTY Indicates a memory location is vacant.
NO CALLS Indicates no calls have been received.
MESSAGE Indicates a message is available.
WAITING
LOW BATTERY Indicates the handset battery is low and needs charging.
UNABLE TO DIAL Indicates the CID or memory contents cannot be dialed.
UNABLE TO Indicates the CID or memory contents cannot be stored.
STORE
PRESS TALK KEY Indicates the CID number is a Directory Dial Number (DDN) and
cannot be formatted.
NO BATTERY Indicates the battery is not installed or properly connected inside
the battery compartment.
HANDSET SOUND SIGNALS
Signal Meaning
A long warbling tone Signals an incoming call
(with ringer on)
Three short beeps Page signal
(several times)
One beep every 7 seconds Low battery warning
TROUBLESHOOTING TIPS
CALLER ID SOLUTIONS
No display
• Fully charge (for 12 hours) or replace the battery.
• If you are using AC (electrical) power, make sure that the unit is connected to a non-
switched electrical outlet. Unplug the AC power adaptor from the unit and plug it
back in.
• To see Caller ID information in your display, you must be subscribed to Caller ID
service through your local telephone company.
Caller ID incomplete
• The unit displays this message if it detects anything other data message
than valid Caller ID information during the silent period after the first ring. This
message indicates the presence of noise on the line.
TELEPHONE SOLUTIONS
No dial tone
• Check or repeat installation steps
• Make sure the base power cord is connected to a working electrical outlet.
• Make sure the telephone line cord is connected to the base unit and the modular
phone jack?
• Disconnect the base from the wall phone jack and connect another phone to the
same jack. If there is no dial tone on the second phone, the problem might be your
wiring or local service.
• The handset might be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 12 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/END/CALLBACK button? Did the
in use indicator come on? The battery may need to be charged.
Handset does not ring
• Make sure the RINGER switch on the handset is turned to ON.
• You may have too many extension phones on your line. Try unplugging
some phones.
• See solutions for “No dial tone.”
Charge/in use indicator on the base flashes
• Provided your phone company offers voice messaging service and you subscribe
to it, the charge/in use indicator on the base flashes when the phone is not in use
to indicate there is a message waiting. It stops flashing after the message has
been reviewed.
You experience static, noise, or fading in and out
• Change channels
• The handset maybe out of range. Move closer to the base.
• Relocate the base.
• Charge the battery.
• Make sure base is not plugged into an electrical outlet with another
household appliance.
Unit beeps
• Place handset in base cradle for 20 seconds to reset the security code. If that
doesn’t work, charge the battery for 12 hours.
• See solutions for “No dial tone.”
• Replace the battery.
Memory dialing
• Make sure you correctly program the memory location keys.
• Make sure you follow the proper dialing sequence.
• You must reprogram numbers into memory after a power outage or
battery replacement?
Out of range
• Move closer to the base.
• Reset the battery. Unplug the battery and plug it in again after five seconds.
• Reset the power adaptor. Unplug the adaptor and plug it in again after five seconds.
CAUSES OF POOR RECEPTION
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into an AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the phone.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will damage
the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
SERVICE
If trouble is experienced with this equipment, for repair or warranty information,
please contact customer service at 1-800-448-0329. If the equipment is causing harm
to the telephone network, the telephone company may request that you disconnect
the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by ATLINKS USA, Inc.
could void the user’s authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call customer service at
1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if
service should be required during the warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference; and (2)
This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different
from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
NOTE: The RBRC seal on the battery used in your
ATLINKS USA, Inc. product indicates that we are
participating in a program to collect and recycle Nickel
Cadmium batteries throughout the United States.
Please call 1-800-8-BATTERY for information or contact
your local recycling center.
Ni-Cd
RBRC
RBRC
Headset jack
Headset plug
LIMITED WARRANTY
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is
under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
ATLINKS USA, Inc.
c/o Thomson
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by
the warranty.
• Insure your shipment for loss or damage. ATLINKS accepts no liability in case of
damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty
does not
cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It
will make it easier to contact you should it ever be necessary. The return of the
card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES
AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF
INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts so
the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights
that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
ACCESSORY INFORMATION
To place order, have your Visa, MasterCard, or Discover Card ready
and call toll-free 1-800-338-0376.
A shipping and handling fee will be charged upon ordering.
We are required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent.
Items are subject to availability.
*Prices are subject to change without notice.
Slots for belt clip
DESCRIPTION MODEL NO.
Belt Clip 5-2673
Headset 5-2425
Replacement Battery 5-2548
Power adaptor 5-2501 (black)