Thomson 2-8359AH 1.9GHz DECT PHONE User Manual 1

Thomson Inc. 1.9GHz DECT PHONE Users Manual 1

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Users Manual 1

Advanced Cable Gateway

iSafetyModel Type ACG905 -- COperating Voltage 120V AC / 60 Hz / 0.5ATypical Power Consumption 25W maxWeight 0.872 Ib / 0,395 kgDimensions (W x H x D) 7.79 x 7.68 x 3.94 InchOperating Temperature Range 59 to 113° F / 15 to 45°CStorage Temperature Range - 4 to 158°F / - 20 to 70°CRemote Control Battery Type Li-Ion 11.1V 2,150 mAhFree Field Range Up to 984 feet*Indoor Range Up to 164 feet*Number of Handsets 1 suppliedThe base may be used with up to 5 handsetsElectrical Connection Powered from charger or direct to handset (black power adapter unit): Input: 100-240V AC 50/60 Hz Output: 5V DC 200 mARechargeable Battery 2 x 1.2V / 750 NIMH rechargeable batteriesOperating Temperature Range 0 - 50°CCTechnical Specications for Advanced Cable GatewayTechnical Specications * Varies according to environment.Technical Specications for Handset

iiSafetySafety RecommendationsUsing Equipment Safely - GatewayYour Advanced Cable Gateway has been manufactured to meet American safety standards, but care must be taken to ensure proper performance. It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts about the installation, operation, or safety of the Gateway, please contact your Customer Service.Avoiding the Risk of Electric ShockDisconnect the Gateway from the power source before you connect the Gateway to •(or disconnect it from) any other equipment. Avoid any contact with the power source, which can be lethal or cause severe electric shock.Do not remove the cover of the Gateway. Should the Gateway fail, contact Customer •Service for repair or service.Do not insert anything into any opening of the case.•Do not block the Gateway’s ventilation slots; do not place it on unstable surfaces like •carpets.Do not put anything on the Gateway which might spill or drip into it • (e.g. lighted candles or liquids containers). Do not splash it with a liquid. If an object or liquid does get inside the Gateway, unplug it immediately and contact Customer Service.Do not store the Gateway in excessively hot, cold, or damp conditions. The Gateway is •intended to operate at a temperature of less than 45 degrees and a maximum humidity level of 75%.In case of a thunderstorm, it is recommended that you unplug the Gateway from the •power source and the antenna from the Gateway.Locate this equipment in such a way that the plug and power source are easily •accessible. That way you can disconnect quickly.Connecting to the Power SupplyThis Gateway is designed to operate at 120VAC, 60Hz.•If you are in any doubt about the • power source, the plug, or connection, please consult Customer Service.Ensuring optimum performanceLeave 3 to 4 inches of clearance around the Gateway to ensure proper ventilation to •the Gateway. Always place Gateway vertically.•To clean the Gateway, use a dry, clean soft cloth with no cleaning solvent or abrasive •products. Clean the ventilation openings regularly. Environmental InformationThe batteries contain some hazardous substances which pollute the environment. •Do not dispose of them with other articles. Take care to dispose of them at special collecting points.

iiiSafetyFCC Radiation Exposure StatementThis equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.Base Station:Radiofrequency radiation exposure Information:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Portable Part (Phone):Radiofrequency radiation exposure Information:The radiated output power of the device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.North American Cable InstallerThis reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper groundingand,inparticular,speciesthatthecablegroundshallbeconnectedtothegroundingsystem of the building as close to the point of cable entry as practical.FCC Compliance StatementThis device complies with part 15 of the FCC rules. Operation is subject to the following 2 conditions: 1. This device may not cause harmful interference; 2. This device must accept any interference received, including interference that may cause undesired operation. Responsible party (contact for FCC matter only):THOMSON Inc.101 W. 103rd St.Indianapolis, IN 46290 U.S.A.

ivSafetyUsing Equipment Safely - HandsetIn order to understand the key features of your TH58 Handset, it is recommended that you read this guide carefully, including all the safety instructions, before using the product. It is recommended that you inform other members of your family (especially your children) of the detailed warnings given in this guide. When your Handset is connected to the Internet, you may download software updates for the base and handset. Applying these updates and the improvements they contain may slightly modify the menus.To clean your Handset, use an antistatic cloth.Telephone Jack RequirementsTo use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call yourlocalphonecompanytondouthowtogetoneinstalled.Phone Installation Digital Security SystemYour cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.Certain other communications devices may also use the 1.9 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.9 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.Important Installation GuidelinesAvoidsourcesofnoiseandheat,suchasmotors,uorescentlighting,•microwave ovens, heating appliances and direct sunlight.Avoid areas of excessive dust, moisture and low temperature.•Avoid other cordless telephones or personal computers.•Never install telephone wiring during a lightning storm.•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecically•designed for wet locations.Never touch non-insulated telephone wires or terminals, unless the telephone •line has been disconnected at the network interface.Use caution when installing or modifying telephone lines.•Modular telephone line jackWall plate

vSafetyInterference InformationThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.Privacy of Communications may not be ensured when using this product.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorientorrelocatethereceivingantenna(thatis,theantennaforradioortelevision that is “receiving” the interference).• Reorientorrelocateandincreasetheseparationbetweenthetelecommunications equipment and receiving antenna.• Connectthetelecommunicationsequipmentintoanoutletonacircuitdifferentfrom that to which the receiving antenna is connected.If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. GovernmentPrintingOfce,Washington,D.C.20402.Pleasespecifystocknumber004-000-00345-4 when ordering copies.NOTICE:Thechangesormodicationsnotexpresslyapprovedbythepartyresponsible for compliance could void the user’s authority to operate the equipment.Hearing Aid Compatibility (HAC)This telephone system meets FCC standards for Hearing Aid Compatibility.LicensingLicensed under US Patent 6,427,009.FCC RF Radiation Exposure StatementThis equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”

viContentsTable of ContentsTechnicalSpecications iSafety Recommendations iiUsing Equipment Safely - Gateway iiUsing Equipment Safely - Handset ivTelephone Jack Requirements ivPhone Installation ivDigital Security System ivImportant Installation Guidelines ivAbout your Advanced Cable Gateway 1Key Features 1Main Technical Characteristics 1Computer Requirements 1Before You Start 2Box Contents 2Become Familiar with Your Gateway and Handset 31. Gateway Front Panel 32. Gateay Rear Panel 43. Handset Overview 5Layout 5Setting up Your System 7Install the Wi-Fi Card 8Install the Gateway Battery 9Install the Handset Batteries 10Charge the Handset with the DC Adapter 11DC Adapter Charging Method 11Charge the Handset Docked to the Gateway 12Connecting Cables 13Connections Overview 13Connect One or Two Computers with Ethernet Cables 14Connect More Than Two Computers with Ethernet Cables 15Connect Telephone or Fax with Standard Analogue Phoneline 15Activate the Advanced Cable Gateway 16Setup Wireless Access for Your Laptop, PC or Other Device 17Becoming Familiar with Handset Operation 18Day to Day Use 20Making Calls 20Receiving Calls 20Ending Calls 20Mute 21Call Volume 21Handset Screen Icons 22

viiContentsAccess and Change Gateway Advanced Settings 23Outline of Web Manager 24Gateway – Status Web Page Group 251. Software 252. Connection 263. Password 26Gateway – Telephony Web Page Group 271. Base 272. Handsets 27Gateway – Router Web Page Group 281. LAN 282. WAN 293. Computers 294. Firewall 305. Forwarding 316. DMZ Host 33Gateway – Wireless Web Page Group 34Performance 34Authentication 34Security 351. 802.11b/g Basic 352. 802.11b/g Security 373. Access Control 39eMTA settings – Basic Web Page Group 401. Status 402. CM Hardware 413. Event Log 414. CM State 42Additional Information 43Customize Your Handset 43Chart of the Menus 431. Ring Tone 442. Time 453. Phone Settings 464. Call Lists 475. Using Your Phone With Multiple Handsets 48Wiring Example 50Frequently Asked Questions 51Lights Guide 52Troubleshooting 54FCC Declaration of Conformity and Industry Canada Information 56FCC Declaration of Conformity for Handset 57Service Information 58Glossary 59

viiiSafety

1IntroductionNote: The minimum requirements may vary among different cable companies. About your Advanced Cable GatewayKey FeaturesThank you for choosing the ACG905, the new generation of Thomson Gateways with enhanced functionalities. The Advanced Cable Gateway offers the following services:Multi-Line Capability, Up to 5 Handsets*•Access to Voicemail, Address Book, News, Weather and other •features via your Handset(s) - varies depending upon offerings from your service providerBuilt-in router functionality for home networking•WiFi•Main Technical CharacteristicsDOCSIS 2.0 and PacketCable 1.5 Compliant•Built-in DECT Technology•Wireless (Add-On WiFi Card included)•2 Ethernet Ports, 1 USB2.0 and 1 RJ11 Telephone Line•Battery back-up•Security Through Built-In Firewall and WEP, WPA, WPA2, BPI+ •ProtocolsEasy Access to Advanced Diagnostics Web Pages•* Refer to page the Thomson Webpage URL for ordering information.IBM PC COMPATIBLE MACINTOSHCPU Pentium preferred Power PCOperating System Windows NT/2000/Me/XP/Vista, Linux Mac OS 10.4xor higherVideo VGA or better (SVGA preferred) VGA or better (SVGA built-in preferred)Ethernet 10BaseT or 100BaseT 10BaseT or 100BaseTAn Ethernet card makes it possible for your computer to pass data to and from the internet. You must have an Ethernet card and software drivers installed in your computer. You will also need a standard Ethernet cable to connect the Ethernet card to your Advanced Cable Gateway.Software A TCP/IP network protocol for each machine Microsoft Internet Explorer 6.0 or later or Mozilla Firefox.Computer RequirementsFor the best possible performance from your Advanced Cable Gateway, your personal computer must meet the following minimum system requirements:

2Parts and Putting them TogetherBefore You StartBox ContentsCAUTIONAdvanced Cable GatewayBatteryRechargeableBatteriesDC adapter forDECT handsetEthernet CablePower CordWiFi CardDECT handset TH-58 with DockUser Guide on CD

3Parts and Putting them TogetherBecome Familiar with Your Gateway and Handset1. Gateway Front PanelPOWER PowerBATTERY Battery Back-Up Level (low / full / empty or no battery detected)DS/US Cable DOCSIS State; LED ON during start-up operationONLINE Internet ActiveLINK CPE Activity LED ON when a PC is connected to the Ethernet portTEL Voice Over IP Information

4Parts and Putting them Together2. Gateay Rear PanelBack-Up Battery CoverPower InputPage USB RESET120V AC. 60Hz, 0.5AETHERNET 1 ETHERNET 2 TEL CABLEPAGE To ring all connected Handsets ( short press ) or Add another DECT Handset to the Gateway ( press for more than 12 seconds ) orReset to factory settings ( press at power off; keep pressing for 5 seconds while powering on the Advanced Cable Gateway )USB USB 2.0 Connector ( master )RESET Reset ( short press ) ETHERNET 1 Ethernet 10/100 BaseT RJ-45 ConnectorETHERNET 2 Ethernet 10/100 BaseT RJ-45 ConnectorTEL Telephone RJ-11 ConnectorCABLE Cable Input; F-Connector

5Parts and Putting them TogetherStartMenu3. Handset OverviewLayoutHands-Free Loudspeaker EarpieceAudio output for telephone calls.Side KeyUse the up and down key of the side button to increase or decrease the listening volumeLeft & Right Softkey (described on page 18)Color Ring(outside perimeter of NavKey)Displays differing color lights as incoming calls & messages are received NavKey(Navigation Key)(described on page 18)Talk Key (Green Key)Press this key to get a dial tone. After pre-dialing a number, press to make a call. Press to answer “call waiting”.Press to activate the Hands-Free function.Keypad These keys are used for dialing phone numbers or entering text. (See additional description on page 19)MicrophoneAudio input for telephone callsOFF (Red Key) (described on page 18)

6Parts and Putting them Together

7Set-upSetting up Your SystemThese are the steps to set up your system. They are described step by step in detail on the following pages; so, when you are ready, turn the page to get started. . .Basic Set-upStep 1: Install the WiFi Card 8Step 2: Install the Gateway Battery (provides power should the electricity go out) 9Step 3: Install the Handset Batteries 10Step 4: Charge the Handset with DC Adapter 11Step 5: Charge the Handset Docked to the Gateway 12Step 6: Connect Cables Connections Overview 13 Connect One or Two Computers with Ethernet Cables 14 Connect More than Two Computers with Ethernet Cables 15 Connect Telephone or Fax with Standard Analogue Phone Line 15Step 7: Activate the Advanced Cable Gateway 16Step 8: Set-up Wireless Access for Your Laptop, Wireless PC or Other Device 17Step 9: Become Familiar with the Handset Operation 18-22Additional OptionsAccess and Change Gateway Advanced Settings 23-42Customize Your Handset 43-49Order Additional Handsets (up to 5 supported) visit www.tbd.com

8Charging and BatteriesInstall the Wi-Fi CardThe Advanced Cable Gateway is ready to support Wi-Fi and comes with a card. Follow these instructions for installation: Remove the protective cover over the Wi-Fi slot located on the upper right hand side of the Gateway. Make certain that the front of the Wi-Fi card is facing you.Insert the Wi-Fi card in the slot as far as it will go without forcing it. Cover for Wi-Fi slot removedWARNING: The Gateway must be unplugged from the wall socket before you attempt to install the Wi-Fi card.FRONT of WiFi card(this side must face you during insertion)BACK of WiFi cardSlot for Wi-Fiwith cover removed

9Charging and BatteriesInstall the Gateway BatteryShould the electricity go out, this will provide backup power to the Gateway:Ensure the power cord is unplugged. 1. Remove the battery cover on the rear panel. There are two battery compartments. One battery is included with the Advanced Cable Gateway. For an additional battery please contact your local operator. Push the slider up/down to allow for 2. battery insertion. Insert the battery into the compartment 3. marked “Battery 1”. Readjust the slider to prevent the battery 4. from moving and replace the battery cover. Plug the power cord into an electrical outlet that is not controlled by a wall switch (this will assure that the unit has uninterrupted power). The battery will fully charge within 5 hours. CAUTION: The use of a non-rechargeable or incompatible batteries may damage the product and may be hazardous to health.

10Charging and BatteriesInstall the Handset BatteriesNOTE: You must connect the handset battery before use. Attention - special care should always be taken with the loudspeaker - never allow anything to poke through or pour into the holes. It is very delicate.CAUTIONNOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.CAUTION:Toreducetheriskofreorpersonalinjury,useonlythe Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 5-2734, that is compatible with this unit.Slide the battery door off the back of the Handset.•Insert the batteries • (included) into the housing in the Handset being careful to align the + / - ends correctly (refer to the graphics in the housing).Check that the screen lights up, then replace the cover.•Wait for about 30 seconds to allow the system to start up.•When your handset is registered to its base, •the screen displays the number “1” alongside the (green - has signal) symbol. Battery Safety PrecautionsDo not burn, disassemble, mutilate, or puncture. Like other batteries of •this type, toxic materials could be released which can cause injury.Toreducetheriskofreorpersonalinjury,useonlytheNickel-metal•Hydride battery listed in the User’s Guide.Keep batteries out of the reach of children.•Remove batteries if storing over 30 days.•

11Charging and BatteriesChanging the BatteryCAUTION:Toreduceriskofpersonalinjury,re,ordamageuseonly the 5-2833 power adaptor listed in the user’s guide. This power adaptorisintendedtobecorrectlyorientatedinaverticaloroormount position.CAUTIONDC Adapter Charging MethodThe DECT Handset dock can be stationed away from the Advanced Cable Gateway. In this situation, be certain that the DC adapter is attached to both the dock and a power outlet.Charge the Handset with the DC AdapterThe DECT Handset will charge when securely placed in the Handset Dock so long as the dock has power. The dock can charge your handset while attached to the front of the Advanced Cable Gateway or by using the DC adapter included with the Gateway. DECT Handset in its DockDC Adapter DC adapter connector goes hereBack of DockOnce installation is complete, you should leave the phone on the charger for at least 5 hours before using it for calls and browsing content in order to maximize battery performance and life.

12Charging and BatteriesCharge the Handset Docked to the GatewayIn this situation, the Advanced Cable Gateway will be charging your handset.To plug your DECT Handset Dock on the Gateway, follow the instructions below:Dock snaps onto front of ACG hereBack of DockOnce installation is complete, you should leave the phone on the charger for at least 5 hours before using it for calls and browsing content in order to maximize battery performance and life.Be certain that the power 1. cord to the Advanced Cable Gateway is unplugged. Remove the Gateway’s Cover 2. on the front panel. Attach the DECT Handset 3. Dock where the cover was. Place the Handset into its 4. receptacle on top of the Dock. Handset DockACG Cover

13Connect CablesImportant Information:Your cable company should always be consulted before installing a new cable outlet. Do not attempt any rewiring without contacting your cable company rst.Connecting CablesConnections Overviewcomputer (1)computer (2)analogphonefaxcable splitterTVWi-Fi cardHandsetwithdockTelephone ConnectionsCableConnectionsEthernet ConnectionsRFRFRJ-45RJ-45RJ-11AdvancedCableGatewayWi-Fi computerWireless Connections

14Connect Cablescomputer (2)computer (1)walloutlet cable connectionRFRJ-45RJ-45AdvancedCableGatewayHandsetConnect One or Two Computers with Ethernet CablesMake the connections to the modem in the following sequence:Connect one end of the coaxial cable to the cable connection on the wall, and the other end to the CABLE connector on the Advanced Cable Gateway.Connect one end of the power cord into the 120V, 60Hz, 0.5A socket on the Advanced Cable Gateway and the other end into the power plug in the wall.Connect one end of the Ethernet cable (straight-wired, see below) to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Advanced Cable Gateway.Note: The Gateway is equipped with two Ethernet ports, making additional equipment unnecessary.Note: Make sure that the Ethernet cable is straight-wired (not “null” or crossover-wired). However, you will need a crossover-type cable if you are connecting the Gateway to a hub or a hub within a port switch that provides the same function.

15Connect CablesConnect one end of the coaxial cable to the cable connection on the wall, and the other end to the CABLE connector on the Advanced Cable Gateway.Connect one end of the power cord into the 120V, 60Hz, 0.5A socket on the Advanced Cable Gateway and the other end into the power plug in the wall.Connect one end of the Ethernet cable (straight-wired, see below) to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Advanced Cable Gateway.Note: The Gateway is equipped with two Ethernet ports, making additional equipment unnecessary.If you want to create hard wired connections to the ACG for more than two computers, you will need to purchase a Hub (Switch) for that purpose and the cabling necessary for those additional connections. Although a 10BaseT Hub or Switch can be used, it is not recommended. A 100BaseT Hub or Switch is recommended. Follow the installation guidelines that accompany this equipment.Connect More Than Two Computers with Ethernet CablesConnect Telephone or Fax with Standard Analogue PhonelineWhen properly connected, most telephone devices can be used with the Advanced Cable Gateway. Here is how to make that connectionNote: If you have any questions concerning telephone connection, please contact your service provider.Note: There is only one TEL connection available on the rear panel of the Gateway.analogphoneAdvancedCableGatewayConnect a standard phone line cord directly from the phone (fax machine, answering machine, caller ID box, etc.) to the TEL port on the Gateway. To make a normal telephone call, pick up the handset; listen for a dial tone, then dial the desired number using this new connection. For services such as call waiting, use the hook switch (or FLASH button) to change calls.

16Activating ServicesActivate the Advanced Cable GatewayWi-Fi Light Indicators on the Front Side of the CardAfter the WiFi card is inserted and the Advanced Cable Gateway is plugged back into the power outlet, you will know that the connection is successful when the PWR LED on the front of the Wi-Fi Card shows a green light.Also,whenyourstturntheGatewaybackon,theLink LED will blink a green light - fast; when the card connects to the network sucessfully, it will blink - slowly.LED labelSteady State OperationON OFF FLASH (Blinking)Power AC Power Good with Good/Low/Bad BatteryAC Power Failure with Bad BatteryAC Power Failure with Good Battery/Low Bat-teryBattery AC Power Good/ Good BatteryAC Power Good/ Bad BatteryAC Power Failure/ Good Battery/Bad BatteryAC Power Good/ Low BatteryAC Power Failure/ Low BatteryDS/US Normal AC Power Failure Initialization ORError (if Blinking persists)Online Normal AC Power Failure Initialization ORError (if Blinking persists)LINK Ethernet/Wi-Fi Link No Ethernet/Wi-Fi Link Ethernet/Wi-FiTrafcTel All Lines Good Telephone lines(s) not avialableOne or More Telephones Off hookWiFi Card LEDsNote: To activate your advanced cable gateway, please consult the activation instruction provided by your service provider.After installation of the Gateway, each time you turn it on (each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of ashing lights on the front of the modem.IfDS/US,ONLINE,andLINKledsashsimultaneouslyitmeanstheGatewayisautomatically updating its system software. Please wait for the lights to stop ashing. You cannot use your modem during this time. Do not remove the power supply or reset the Gateway during this process.