Thrane and Thrane A S 4330A 404330A User Manual

Thrane & Thrane A/S 404330A

Users Manual

SAILOR 4300 L-Band SystemUser manual
iSAILOR 4300 L-Band SystemUser manualDocument number: 98-159912-ARelease date: 22 May 2018
iiDisclaimerAny responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom, Cobham SYNC Partner Portal, or from the distributor. Thrane & Thrane A/S is not responsible for the content or accuracy of any translations or reproductions, in whole or in part, of this manual from any other source. In the event of any discrepancies, the English version shall be the governing text.Thrane & Thrane A/S is trading as Cobham SATCOM.Manufacturer addressThrane & Thrane A/S, Industrivej 30, DK-9490, Pandrup, DenmarkCopyright© 2018 Thrane & Thrane A/S. All rights reserved.Trademark Acknowledgements• SAILOR is a registered trademark of Thrane & Thrane A/S in the European Union and the Unites States of America and other countries.GPL notificationThe software included in this product contains copyrighted software that is licensed under the GPL/LGPL. The verbatim licenses can be found online at:http://www.gnu.org/licenses/old-licenses/gpl-2.0.htmlhttp://www.gnu.org/licenses/old-licenses/lgpl-2.1.htmlYou may obtain the complete corresponding source code from us for a period of three years after our last shipment of this product, which will be no earlier than 2021, by sending a money order or check for DKK 50 to: SW Technology/GPL Compliance,Cobham SATCOM (Thrane & Thrane A/S),Lundtoftegaardsvej 93D2800 LyngbyDENMARK
iiiWrite "source for product SAILOR 4300 L-Band System" in the memo line of your payment. This offer is valid to anyone in receipt of this information.http://www.cobham.com/communications-and-connectivity/satcom/free-and-open-source-software-foss/WarrantiesAny attempt to install or execute software not supplied by Cobham SATCOM on this device will result in the warranty being void. Any attempt to modify the software on this device in a way not specified by Cobham SATCOM will result in the warranty being void.NOTICE:This device complies with Part 15 of the FCC Rules [and with Industry Canada licence-exempt RSS standard(s)]Operation is subject to the following two conditions:Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:NOTICE:Changes or modifications made to this equipment not expressly approved by (manufacturer name) may void the FCC authorization to operate this equipment.(1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.(1) l'appareil ne doit pas produire de brouillage, et(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.FCC & IC
ivSafety summaryThe following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements.Microwave radiation hazardsDuring transmission the antenna in this system radiates Microwave Power.This radiation may be hazardous to humans close to the antenna. During transmission, make sure that nobody gets closer than the recommended minimum safety distance.The minimum safety distance to the antenna is 0.7 m, based on max Eirp= 46.4dBm +1dB. No hazard exists > 25° below the antenna’s mounting plane. Refer to the drawing below.0.7 m0.7 m0.7 m25°
vServiceUser access to the interior of the terminal is not allowed. Only a technician authorized by Cobham SATCOM may perform service - failure to comply with this rule will void the warranty. Access to the interior of the antenna is not allowed. Replacement of certain modules and general service may only be performed by a technician authorized by Cobham SATCOM.Do not operate in an explosive atmosphereDo not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard. Failure to comply with the rules above will void the warranty!
viPrefaceApprovals and standard complianceThe SAILOR 4300 L-Band System is approved according to RED 2014/53/EU and FCC part 25. The approvals of the SAILOR 4300 L-Band System are constantly monitored. New national approvals will be applied for and granted and new test standards may come into force. Therefore the above list may not be complete. Contact your authorized dealer for more information.About the manualIntended readersThis manual is a user manual for the SAILOR 4300 L-Band System. This manual is intended for anyone who is using or intends to use this system. No specific skills are required to operate the SAILOR 4300 L-Band System. However, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the system according to the guidelines in this manual. Note that this manual does not cover installation of the system. For information on installation refer to the installation manual. Part numbers for related manuals are listed in the next section.
Chapter : vii
Chapter : viii
1Table of contentsChapter 1 IntroductionGeneral description ..............................................................................1Overview ............................................................................................................... 1SAILOR 4338A Below Deck Unit (BDU) ................................................. 1SAILOR 4352A Above Deck Unit (ADU) ................................................ 1Data sessions and voice calls ...................................................................... 2IMEI and IMSI number .................................................................................. 3Part numbers ...........................................................................................3Chapter 2 OperationGetting started .......................................................................................5To insert the SIM card ................................................................................... 5Power on ............................................................................................................... 6To connect a PC and SIP phone ................................................................ 7Connecting to the Internet ..........................................................10Mobile web interface ....................................................................................10Start a data session ........................................................................................11Making a voice call ............................................................................ 12Call from the terminal ..................................................................................12Call to the terminal ........................................................................................12Chapter 3 Service & maintenanceMaintenance ........................................................................................13Contact for support .......................................................................................13Status information in the mobile web interface .............................14Troubleshooting .................................................................................15Introduction ......................................................................................................15Light indicators ................................................................................................15BITE events (warning sign) ........................................................................19To restart the terminal .................................................................................23Service and repair .............................................................................. 24Disposal ...............................................................................................................24
Table of contents2App. A SpecificationsSAILOR 4300 L-Band System ...................................................... 25Glossary .....................................................................................................................29Index .....................................................................................................................31
1Chapter 111111IntroductionIntroduction 1This chapter contains the following sections:•General description•Part numbersGeneral descriptionOverviewThe SAILOR 4300 L-Band System consists of an ADU (Above Deck Unit) and a BDU (Below Deck Unit). The two units are connected with a single coax cable with TNC female connectors. The system is DC powered. The SAILOR 4300 L-Band System is used for voice calls and data sessions. Data rates and coverageIridium OpenPort Services offer up to 134/134 kbps, while Iridium Certus 350 Services offer up to 176/352 kbps. Iridium has 100% global coverage. Some countries may have national restrictions. SAILOR 4338A Below Deck Unit (BDU)The BDU is the central unit in the system. It contains all user interfaces and handles all communication between the ADU and the local communication units (phones, computers etc.). SAILOR 4352A Above Deck Unit (ADU)The ADU consists of an antenna with an RF-unit, unit for antenna control and GPS antenna. The ADU is dedicated to the Iridium system.
Chapter 1: Introduction2 General descriptionData sessions and voice callsThe SAILOR 4300 L-Band System provides up to 3 simultaneous IP voice calls or 3 data sessions or a combination thereof with a maximum of 3 connections in total.The BDU has three user ports for user data traffic. A data session can be activated automatically at start-up or manually. The BDU has a DHCP server with a configurable start/end range of IP addresses for user devices. Also it includes port forwarding with up to 8 configurable forwarding rules for UDP and TCP protocols.The BDU communicates directly with SIP phones on any of the three LAN user ports (LAN 2, 3 or 4).To set up a VoIP phone see To connect a PC and SIP phone on page 7.PowerTerminalAntennaPowerI/OLANServiceResetAntennaDC-Input 12-24 VDC; 14-5.5 ASIM-Card12-24 VDCBelow Deck UnitAbove Deck UnitTT-4338ATT-4352Acable- Installation on bigger vessels: RG214/U up to 100 m lengthConnector type: TNC- Installation in a mechanically protected environment and shorter distances: RG223/U up to 25 m lengthCable requirements:*WLANWireless SIP PhonesWired IP HandsetNotebookPowerPoE adapterSIP PhoneRecommended*
Chapter 1: IntroductionPart numbers 311111IntroductionIMEI and IMSI numberThe terminal has an IMEI number which is stored by Iridium. The IMEI is printed on the BDU type label. The IMSI number is printed on the SIM card which you have received from your airtime provider.Part numbersThis manual is for the SAILOR 4300 L-Band System and is applicable to the following part numbers: Part number Description404338A-00500 SAILOR 4338A Below Deck Unit (Bulk)404338A-00510 SAILOR 4338A Below Deck Unit (19” rack)404352A-00500 SAILOR 4352A Above Deck Unit
Chapter 1: Introduction4 Part numbers
5Chapter 222222OperationOperation 2This chapter has the following sections:•Getting started•Connecting to the Internet•Making a voice callGetting startedTo insert the SIM cardTo be able to use the terminal you must have a valid SIM card. The SIM card is administrated by your airtime provider.1. Locate the slot for the SIM card.2. Slide the SIM card lock to free the SIM card slot.3. Insert the SIM card with the chip side facing up.4. Press gently until it clicks into place.5. Slide the lock in front of the SIM card slot.
Chapter 2: Operation6 Getting startedPower onDepending on which of the three possible power switch configurations is installed on the ship, the product is powered up as follows:• Using the on/off switch in the front panel of the SAILOR 4338A Below Deck Unit (bulk), see the following table.• Using the on/off switch on the SAILOR 4338A Below Deck Unit (19" rack), see the following table. • Using a remote on/off control (2 pin input in the Sub-D input connector). See the two tables above.In the following sections only normal BDU configuration is shown. The terminal is DC powered (10-32 VDC).Power on/off Front Switch Remote switchOFF OFF Not UsedOFF ON MakeON ON Not UsedON ON BreakPower on/off Front Switch Rack Switch Remote switchOFF OFF x xOFF ON OFF MakeOFF ON ON MakeOFF ON OFF Not UsedOFF ON OFF BreakON ON ON Not UsedON ON ON Break
Chapter 2: OperationGetting started 722222OperationTo power up the system, do as follows:1. Power up the system, i.e. switch on the terminal.2.3. Wait until the LEDs at the rear of the terminal show that the system is ready to be accessed.• Power LED: Green• Terminal: Steady green.• Antenna: Steady green.4. The system is ready for use.To connect a PC and SIP phoneConnect your equipment to the Ethernet connector(s) marked LAN. You need a straight LAN cable.SIP telephony serviceThe SAILOR 4300 L-Band system has a built-in SIP server which provides up to three voice lines to users connected to the BDU. To use this service you need one or more VoIP-phone or soft-phone (mobile apps, PC software). The effective number of available voice lines depends on the subscription. Each voice line has a dedicated mobile number and is available through one of the internal SIP user names line1, line 2 and line3. The mapping from Note The first couple of seconds there is not light in the Power LED. Wait until there is light in the Power LED.
Chapter 2: Operation8 Getting startedsubscribed mobile number to the SIP user name is fixed. For an example see the following table.See your subscription information for the exact details on which mobile number is assigned to which user name.To connect one or more VoIP-phone or soft-phone (mobile apps, PC software), do as follows:1. In order to use the telephony service connect a SIP or VoIP enabled telephone to a user port of the BDU and register it with the built-in SIP server.2. If a router or wireless access point is used to connect the telephone, make sure that the required protocols for VoIP telephony. You can find a list of these protocols at the end of this chapter.3. For the registration on the BDU a number of network-specific parameters are necessary, which are stored in a "SIP profile" in the telephone. At least configure the following items:Mapping from subscribed mobile numbersUser name Mobile number Line type Voice quality line1 8816xxxxxxx1 PostPaid HQline2 8816xxxxxxx2 PostPaid HQline3 8816xxxxxxx3 PostPaid HQNetwork-specific parametersItem Value DescriptionProfile name [arbitrary] Select a name.User name line1, line2 or line3Select the user name assigned to the mobile phone number that shall be usedPassword [leave empty] No password requiredSIP server 172.16.0.1 This is the default address. If the address does not work contact the administrator for the correct one.
Chapter 2: OperationGetting started 922222OperationYou can use all available mobile numbers and user names from within one telephone or application. That means that you can handle all your subscribed numbers from one device. Note that not all devices might support subscribing to more than one line. See the device's user manual for details.Suitable telephones for this service are dedicated stand-alone VoIP-, IP- or SIP-telephones, or soft-phone applications running on a PC or mobile phone. A VoIP-app on a mobile phone can only be used if the phone is connected to the device via a separate wireless router. Any modern SIP-telephone or software are suited for use with the SAILOR 4300 unit, though this cannot be guaranteed for a specific type of device or software.At least the following protocols and codecs must be supported:Note For details of how to configure your device consult the telephone's user manual.Important You cannot register more than one telephone on the same mobile number respective user name on the SIP-server. If more telephones register with the same SIP-profile, only the last telephone registered will be subscribed to the mobile number and be able to use this number for receiving and making calls.Protocols and codesItem Name DescriptionSIP protocol SIP protocol version 2.0; internet standard RFC 3261SDP protocol Internet standards RFC 2327 and RFC 3264RTP - voice streams Internet standard RFC 1889 or RFC 3550Voice stream format G.711 A-law; 8000 Hz sampling rate; packet interval 20 msDTMF format Internet standard RFC 4733
Chapter 2: Operation10 Connecting to the InternetConnecting to the InternetMobile web interfaceThe purpose of the mobile web interface is to use the SAILOR 4300 L-Band System for starting and stopping data sessions and view system events. To access the mobile web interface use a smartphone or tablet that is connected to the terminal via the user LAN ports. The mobile web interface is intended for users of mobile devices. It consists of a subset of the functions in the classic web interface The mobile web interface is available on the user LAN ports.Connecting to the mobile web interfaceTo connect to the mobile web interface, do as follows:1. Connect a computer to one of the user LAN ports (standard Ethernet) or through a smartphone via WLAN. 2. Open your Internet browser and enter the IP address of the BDU User LAN http://172.16.0.2 (default).3. Enter the user name: guest, password: guest.Tap here for menusavailable.
Chapter 2: OperationConnecting to the Internet 1122222OperationMenus in the mobile web interfaceThe mobile web interface has the following top-level menus:•Status shows information such as system status, host name, position, statistics etc.•Data for start or stop of a data session (if Data Mode is set to Manual during installation).•Voice displays the status of voice calls•Event list shows a list of currently active events (if any).•Help opens this manual in a pdf version.•LogoutStart a data sessionTo be able to access the Internet you must have an active data session.To start a data session manually, do as follows: 1. Open your Internet browser and enter the default IP address of the BDU User LAN http://172.16.0.2 (default).2. Tap the menu icon and select Data to start or stop a data session.
Chapter 2: Operation12 Making a voice callMaking a voice callCall from the terminalTo make a call from a phone connected to the SAILOR 4300 L-Band System:Example: To call Cobham SATCOM in Denmark: (+45 39558800): dial 00 <country code> <phone number> followed by press on call: 00 45 39558800 #.Call to the terminalYou find the voice numbers for your terminal in your airtime subscription. To make a call to a phone connected to the SAILOR 4300 L-Band System:Dial +<Iridium mobile number> (+ is the prefix to call out of the country you are located in).
13Chapter 333333Service & maintenanceService & maintenance 3This chapter has the following sections:•Maintenance•Troubleshooting•Service and repairMaintenanceMaintenance of the SAILOR 4300 L-Band System can be reduced to a maintenance check at each visit of the service staff. Inspect the unit for mechanical damages, salt deposits, corrosion and any foreign material. Due to its robust construction and ruggedness the unit has a long lifetime. Anyway it must carefully be checked at intervals not longer than 12 months – dependent on the current working conditions.Contact for supportContact an authorized dealer for technical service and support of the SAILOR 4300 L-Band System. Before contacting the authorized dealer you can go through the troubleshooting guide to solve some of the most common operational problems.
Chapter 3: Service & maintenance14 MaintenanceStatus information in the mobile web interfaceTo display Status information in the mobile web interface, do as follows:.1. Open the mobile web interface on your device.2. The current status is displayed.In case a warning sign is displayed, you can tap on it to display the current system events.The overall state of the system is always displayed at the bottom of the mobile web interface. The following states are shown:• INITIALIZING. The system is initializing itself.• SELF TESTING. Self test is performed after start up. • READY. The system is ready for operation.• SEARCHING. The system is searching for available satellites.• SIGNAL AVAILABLE. Satellite signal is available from at least one candidate satellite. Ready to connect.• CONNECTED. The system is registered and connected to the satellite network. Ready to use.• DENIED. Registration on the network was denied. The denial cause will appear on the status page. Check also SIM card status matches the requested service.
Chapter 3: Service & maintenanceTroubleshooting 1533333Service & maintenance• OVERHEATING. System is overheated. System is halted in 30 seconds• ERROR. A critical error is detected. See event list.The latest version of this manual is available in PDF format via the HELP menu. The manual will either be displayed immediately or it will be available in the download folder (depending on the browser or mobile device used).TroubleshootingIntroductionIn this section you find possible root causes to the experienced errors and suggestions for a remedy. Listed are only errors that may be caused by wrong installation, wrong configuration or misuse of the product. Errors where no remedy is listed could indicate damaged equipment. If failing to restore normal system status contact your service partner. The following sources for system validation are available:•Light indicators•BITE events (warning sign)Light indicatorsThe BDU terminal has several indicator LEDs. They indicate the overall system status during normal use.
Chapter 3: Service & maintenance16 TroubleshootingPower LEDTerminal LEDThe terminal LED shows the status of the BDU, ADU and BCX (Iridium module). In case of an error (red), this could be an error in the BDU, ADU or BCX.Indicator pattern State RemedyOff Power off Check if power is present. See section Power on on page 6.On (Green) Power on Normal operation.Indicator pattern State RemedyOff Power off Check if power is present.Blue System initializationThe BDU initializes and powers the ADU. The system waits until a successful connection between BDU and ADU has been established.Green flashing Self-test (BDU and ADU POST)The terminal and antenna is not yet ready (while performing Power On Self Test). This state may remain for approximately 60 seconds (it is not an error). If the state persists restart the system.Yellow steady Warning User recoverableUser recoverable continuous warning event detected, see active BITE event in the web interface as described in the section BITE events (warning sign) on page 19.
Chapter 3: Service & maintenanceTroubleshooting 1733333Service & maintenanceAntenna LEDThe antenna LED shows the status of the ADU and the Iridium link connection. In case of an error (red), it could be an error in the ADU or BCX (Iridium modem).Green steady Terminal readyThe terminal is operational and ready for use.Red steady Error (BDU, ADU or BCX)A fatal error is detected in the system.If possible, read out the event list.If a critical temperature is detected (overheating in the BDU) the product may be restarted after cooling has been provided. On other failures see the section BITE events (warning sign) on page 19 or contact your service partner.Indicator pattern State RemedyIndicator pattern Meaning RemedyOff Power off Check if power is present.Blue steady Initializing (ADU/BCX start-up and self-tests)The antenna is not yet ready. This state may remain for approximately 120 seconds (this is not an error). If the state persists restart the unit).Yellow flashing Searching Normal system state, see Status information in the mobile web interface on page 14.Green flashing Signal available Normal system state, see Status information in the mobile web interface on page 14.Green steady Connected Normal system state, see Status information in the mobile web interface on page 14.
Chapter 3: Service & maintenance18 TroubleshootingEthernet LEDsThe Ethernet RJ45 connectors have two LEDs built-in, Green and Yellow.Yellow steady Denied Service is denied on the Iridium network. Check SIM card status matches the requested service.Red steady Error (ADU or BCX)A fatal error is detected in the system. See active BITE POST event in the web interface as described in the section BITE events (warning sign) on page 19.Indicator pattern Meaning RemedyIndicatorpattern Meaning Green - RemedyOff Power off or 10 MbpsCheck the LAN cable connection to PC or handsets. Check that handsets are not connected to the service port (left most).On 100 Mbps Normal.Indicatorpattern Meaning Yellow - RemedyOff Power off or no link pulseCheck LAN cable connection to PC or handsets. Check that handsets are not connected to the service port (left most).On steady Link NormalFlashing Traffic Normal
Chapter 3: Service & maintenanceTroubleshooting 1933333Service & maintenanceBITE events (warning sign)BITE events are shown in the event list. The following table shows suggestions how to deal with the events.BITE ID (HEX)System component symptom Remedy83018302ADU GPS module has no connection ADU GPS module has no fixRestart the terminal and see below.Inspect the ADU and check all cables.Compare position shown on Status page with vessel’s main GPS.84018402ADU Temperature above warning levelADU Temperature above critical levelThe system will automatically decrease the transmit performance on temperature warnings.On detection of critical temperatures the system will protect itself by powering off the ADU. After a cool down period (30 minutes) the system will automatically restart.840384048405 8406840784088409840AADU internal voltage errors.Contact your service partner.
Chapter 3: Service & maintenance20 Troubleshooting840B840CADU PSU temperature above warning levelADU PSU temperature above critical levelThe system will automatically decrease the transmit performance on temperature warnings.On detection of critical temperatures the system will protect itself by powering off the ADU. After a cool down period (30 minutes) the system will automatically restart.840D840EADU Antenna switch temp. above warning level ADU Antenna switch temp. above critical level.The system will automatically decrease the transmit performance on temperature warnings.On detection of critical temperatures the system will protect itself by powering off the ADU. After a cool down period (30 minutes) the system will automatically restart.8501 No communication to Iridium modem (BCX)Restart the terminal (see below).8502 Iridium modem (BCX) critical fault detectedRestart the terminal (see below).8503 High power amplifier control fault detectedRestart the terminal.If persistent contact service partnerBITE ID (HEX)System component symptom Remedy
Chapter 3: Service & maintenanceTroubleshooting 2133333Service & maintenance86018602HPA Temperature above warning levelHPA Temperature above critical levelThe system will automatically decrease the transmit performance on temperature warnings.On detection of critical temperatures the system will protect itself by powering off the ADU. After a cool down period (30 minutes) the system will automatically restart.8A01 ADU boot-up problem. System services may be not available.Restart the terminal (see below).8C01 ADU GPS module has no connectionRestart the terminal (see below).8D018D028D03 8D048D05ADU integrity check and configuration check failure.Restart the terminal (see below). Contact your service partner and await instructions for reporting.9001 BDU ADU communication check errorInspect antenna cable connection between BDU and ADU.Restart the terminal (see below).BITE ID (HEX)System component symptom Remedy
Chapter 3: Service & maintenance22 Troubleshooting9002 9003BDU temperature above warning level BDU temperature above critical levelOn temperature warnings try to provide sufficient ventilation to the terminal (opening lockers, check fans, etc.).On detection of critical temperatures the system will halt completely after 30 seconds.Manual restart is required after cooling has been provided.90090059006900790089009900ABDU Internal voltage errors.Contact your service partner.900C 900DBDU PSU temperature above warning levelBDU PSU temperature above critical level(System will enter a protection state)On temperature warnings try to provide sufficient ventilation to the terminal (opening lockers, check fans, etc.).On detection of critical temperatures the system will halt completely after 30 seconds.Manual restart is required after cooling has been provided.900E BCX firmware mismatch Contact your service partner.9101 BDU SIM card reader empty. No serviceInsert a valid SIM card.9102 BDU cannot connect to the Iridium modem (BCX)Restart the terminal (see below).Contact your service partner.BITE ID (HEX)System component symptom Remedy
Chapter 3: Service & maintenanceTroubleshooting 2333333Service & maintenanceTo restart the terminalTo restart the terminal, power-cycle it, see Power on on page 6.9601 BCX reports a reboot. Observe the number of this event and report the event, if persistent, to your service partner.9602 9603BCX temperature above warning levelBCX temperature above critical levelThe system will automatically decrease the transmit performance on temperature warnings.On detection of critical temperatures the system will protect itself by powering off the ADU. After a cool down period (30 minutes) the system will automatically restart.9801, 9802 BDU integrity check and configuration check failure.Restart the terminal (see below). Contact your service partner and await instructions for reporting.9901 BDU SIM module reader errorContact your service partner.9902 Iridium modem (BCX) self-check errorContact your service partner.9903 Iridium modem (BCX) reports wrong antenna type configurationContact your service partner.9A01 BDU boot-up problem. System services may be not be availableRestart the terminal (see below).BITE ID (HEX)System component symptom Remedy
Chapter 3: Service & maintenance24 Service and repairService and repairShould your Cobham SATCOM product fail, please contact your dealer or installer, or the nearest Cobham SATCOM partner. You will find the partner details on www.cobham.com/satcom, Technical Service Partner List. You can also access the Partner Portal at www.cobham.com/satcom, Cobham SYNC Partner Portal, which may help you solve the problem. Your dealer, installer or Cobham SATCOM partner will assist you whether the need is user training, technical support, arranging on-site repair or sending the product for repair. Your dealer, installer or Cobham SATCOM partner will also take care of any warranty issue. Applicable SAILOR part numbersSee Part numbers on page 3.DisposalOld electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment. Never dispose these items together with unsorted municipal waste (household waste). In order to protect the environment and ensure the correct recycling of old equipment as well as the re-utilization of individual components, use either public collection or private collection by the local distributor of old electrical and electronic equipment marked with this symbol. Contact the local distributor for information about what type of return system to use.
25Appendix AAAAAASpecificationsSpecifications ASAILOR 4300 L-Band SystemItem SpecificationWeight, BDU 3.5 kgWeight, BDU, 19” 3.8 kgWeight, ADU 8 kgDimensions, BDU 48 x 27 x 4 cmDimensions, BDU, 19” 48 x 49 x 4 cmDimensions, ADU ø=38 cm, H=37 cmMinimum safety distance 0.7 mAPPROVALSIridium NEXT approved. Compliant to RED, CE Marked. Tested to FCC part 25FREQUENCY BANDOperating frequency range 1616 - 1626.5 MHzNumber of channels 30 sub bands + 0.5 MHz pagingChannel spacing 333.333 kHzOutput power 15.4 dBwBandwidth 41.667 kHz, 83.333 kHz, 333.333 kHz, 666.666 kHzITU Emission Designator 41K7Q1W,83K3Q1W,333KQ1W,333KQ7W,666KQ7WType of radio transmission Frequency divide and multi carrier
Appendix A: Specifications26 SAILOR 4300 L-Band SystemTypes of modulation QPSK, 16APSK, SE-QPSK multi carrierNumber of antennas 7Antenna gain 8.7 dBRECOMMENDED ANTENNA CABLERecommended antenna cable RG214U up to 100 mRequirements for antenna cable <10 dB loss at 80 MHz. Max. 1.8 Ohm DC loop resistancePOWER SUPPLY AND CONSUMPTIONVoltages 10.8 V to 31.2 VDCPower consumption (max) 120 W @ 10.8-31.2 VDCHeat dissipation for BDU 15 W max.Current consumption Approx. 4Aavg/15Apeak at 12VDC, 2Aavg/8Apeak at 24VDC ENVIRONMENTAL CONDITIONSOperating temperature -25 to +55°CStorage temperature -35 to +85°CSurvival temperature (power on, non functional) -35 to +80°CAutomatic thermal surveillance shuts down system gradually in ease of own temperatureBDU operating humidity 5% to 95% non-condensing at +40°CADU enclosure IPX6ADU operating humidity 5% to 95% Exposed according to EN 60945BDU enclosure IP31Icing (survival) Max 25 mmItem Specification
Appendix A: SpecificationsSAILOR 4300 L-Band System 27AAAAASpecificationsVIBRATION (ADU)Vibration, operational Random spectrum 1.05 g rms x 3 axes: 5 to 20 Hz: 0.02 g2/Hz 20 to 150 Hz:-3 dB/octaveVibration, non-operational Random spectrum 1.7 g rms 2 h x 3 axes (6 h total): 5 to 20 Hz: 0.05 g2/Hz, 20 to 150 Hz: -3 dB/octaveSHIP MOTIONRoll +/- 30 deg. per 4 s, max. 0.7 g tan.Pitch +/- 15 deg. per 3 s, max. 0.6 g tan.Yaw +/- 10 deg. per 5 s, max. 0.3 g tan.Surge +/- 0.5 gSway +/- 0.5 gHeave +/- 0.7 gTurning rate +/- 36°/s; ACC 12°/s²Headway speed 22 m/s (42 knots)Wind 200 km/hr (100 knots)MECHANICAL SHOCKMechanical shock 20g/11 half-sineANTENNA CONNECTORADU TNC, femaleBDU TNC, femaleOTHER SPECIFICATIONSStandard IP data rate, up/down 176/352 kbpsEthernet/LAN 4 portsI/O connector 1 connectorItem Specification
Appendix A: Specifications28 SAILOR 4300 L-Band SystemStatus LED Full status LED panelSIM card slot 1 SIM card slot for Iridium SIM cardItem Specification
29GlossaryBBBBBGlossaryGlossary BAADU Above Deck Unit BBDU Below Deck Unit GGPL General Public License GPL General Public License, software license, which guarantees individuals, organizations and companies the freedom to use, study, share (copy), and modify the software. LLGPL Lesser General Public License PPSU Power Supply Unit
Glossary30
31IndexCCCCCIndexIndex CAapprovals, viCconfigurationstep-by-step, 10connectweb interface, 10contactsupport, 13IIP addressfor web interface, 10, 11Mmaintenance, 13Ppart numbers, 24SSpecifications, 25standard compliance, vistatic IP, 10supportcontact info, 13Wwarranty, 24web interfaceconnect, 10
Index32
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