Thrane and Thrane A S EXPLORER-700 INMARSAT TERMINAL User Manual Explorer700

Thrane & Thrane A/S INMARSAT TERMINAL Explorer700

USERS MANUAL

USER MANUALEXPLORER 700Thrane & Thrane A/S • info@thrane.com • www.thrane.com
98-122988-DraftB6 iiTT-3720A EXPLORER™ 700Document number: 98-122988-DraftB6Release date: 26 April 2006Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S.Copyright© 2006 Thrane & Thrane A/S. All rights reserved.Trademark Acknowledgements•EXPLORER is a trademark of Thrane & Thrane A/S.•Bluetooth is a registered trademark of Bluetooth SIG.•Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other countries.•Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc. • Inmarsat’s product names are either trademarks or registered trademarks of Inmarsat.• Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners.Company Addresses www.thrane.comDenmark DenmarkThrane & Thrane A/SLundtoftegårdsvej 93 DDK-2800 Kgs. LyngbyDenmarkT: +45 39 55 88 00F: +45 39 55 88 88Thrane & Thrane Aalborg A/SPorsvej 2DK-9200 Aalborg SVDenmarkT: +45 39 55 88 00F: +45 96 34 61 01USA ChinaThrane & Thrane, Inc.509 Viking Drive, Suites K, L and MVirginia Beach, VA 23452USAT: +1(866) SATCOMS or+1 (757) 463-9557F: +1 (757) 463-9581Thrane & Thrane ShanghaiRepresentative Office28J Pufa Tower588 Pudong Rd(S), Pu Dong 200120 Shanghai P. R. ChinaT: +86 21 68 87 87 80F: +86 21 68 87 71 12
98-122988-DraftB6 iiiSafety Summary 1The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assume no liability for the customer's failure to comply with these requirements.Do Not Operate in an Explosive AtmosphereDo not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard.Keep Away from Live CircuitsOperating personnel must not remove equipment covers. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge circuits before touching them.Do Not Service AloneDo not attempt internal service or adjustments unless another person, capable of rendering first aid resuscitation, is present.Do Not Substitute Parts or Modify EquipmentBecause of the danger of introducing additional hazards, do not substitute parts or perform any unauthorized modification to the equipment.Keep Away from Antenna FrontThis device emits radio frequency energy when switched on. To avoid injury, keep a minimum safety distance of 1 m from the antenna front when the EXPLORER™ 700 is on. See also the following section FCC Caution.Only Use Approved Batteries from Thrane & ThraneUse of non approved batteries may result in explosion, fire, electrical shock or injury. Observe Marked AreasUnder extreme heat conditions do not touch areas of the EXPLORER™ 700 that are marked with this symbol, as it may result in injury.
Antenna Safety Instructions98-122988-DraftB6 ivFCC Caution Operation of the WLAN within the 5745~5825MHz frequency range is restricted to indoor environments.FCC Radiation Exposure statementTransceiver Unit (when separated from the Antenna Unit):This equipment complies with FCC radiation exposure limits for an uncontrolled environment. This equipment should be installed and operated at a distance greater than 20 centimetres (8 inches) between the Transceiver Unit, yourself or any bystander to comply with the Radiation Exposure Requirements. Antenna Safety Instructions 2Use Only Manufacturer Supplied AntennasAntenna Minimum Safe Distance: 1 mAntenna GainDirectional, with maximum gain of 14.9 dB reference to isotropic.The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.Antenna MountingThe antenna supplied by the manufacturer must be located such that during radio transmission, no person or persons can come closer than the above indicated minimum safe distance to the antenna, i.e. 1 m.To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum safe distance shown above, and in accordance with the requirements of the antenna manufacturer or supplier.Antenna SubstitutionDo not substitute any antenna for the models supplied or recommended by the manufacturer. You may be exposing people to excess radio frequency radiation. You may contact the manufacturer for further instructions.Radiation WarningYou, as the qualified end-user of this radio device, must control the exposure conditions of bystanders to ensure the minimum separation distance (above) is maintained between the antenna and nearby persons, for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the requirements of Occupational/Controlled Exposure Environment, for work-related use. Only use the terminal when persons are at least the minimum distance from the front face of the antenna.WARNING! Maintain a separation distance of at least 1 m from the front face of the antenna to a person.
About the Manual98-122988-DraftB6 vAbout the Manual 3Intended ReadersThis manual is a user manual for the EXPLORER™ 700. The readers of the manual include anyone who is using or intends to use the EXPLORER™ 700. No specific skills are required to operate the EXPLORER™ 700. However, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the EXPLORER™ 700 according to the guidelines in this manual. Manual OverviewThis manual has the following chapters:•Introduction contains an overview of the BGAN services and a brief description of the system.•Getting started explains how to insert SIM card and battery, start up the unit, and navigate the display menus. It also contains a short guide to making the first call.•Using the display and keypad contains an overview of the display menu system and explains how to use the menus.•Using the interfaces explains how to set up and use each interface.•Using the web interface explains how to use the built-in web interface of the EXPLORER™ 700, and describes the available menus and settings. It also explains advanced setup of interfaces with the web interface.•Maintenance and troubleshooting contains a short troubleshooting guide and explains how to update software. It also describes and lists the alarm messages that may appear in the handset, and gives information on where to get further help if necessary.TypographyIn this manual, typography is used as indicated below:Bold is used for the following purposes:• To emphasize words. Example: “Do not touch the antenna front during pointing”.• To indicate what the user should select in the user interface. Example: “Select Settings > Interfaces > Bluetooth and click Enabled”. • To emphasize the paragraph title in cross-references. Example: “For further information, see Connecting Cables on page...”.COURIER (with capital letters) is used for the following purposes:• To indicate text appearing in the display. Example: “the Main screen shows READY”.• To indicate low level commands such as AT commands. Example: “In your terminal program, type ATD”.
98-122988-DraftB6 viTable of ContentsSafety Summary ..............................................................................................iiiAntenna Safety Instructions ............................................................................. ivAbout the Manual ............................................................................................. vChapter 1 IntroductionWelcome ...........................................................................................................1In this chapter ..................................................................................................2The BGAN system ............................................................................................. 3The BGAN services ............................................................................................5Features and interfaces of the EXPLORER™ 700 ................................................6Your EXPLORER™ 700 terminal .........................................................................8Matrix of services and communication interfaces ............................................. 11What’s next? .................................................................................................... 11Chapter 2 Getting startedIn this chapter .................................................................................................12Unpacking and assembling ..............................................................................12Connecting cables ...........................................................................................18Powering the EXPLORER™ 700 ....................................................................... 20Options for the start-up procedure ...................................................................21Entering the SIM PIN ...................................................................................... 23Pointing the antenna ...................................................................................... 24Making the first call ........................................................................................ 28Making the first data connection (LAN) ........................................................... 30What’s next? ....................................................................................................31Chapter 3 Using the display and keypadIn this chapter ................................................................................................ 32Menu overview ............................................................................................... 32Display during start-up ................................................................................... 34Display symbols .............................................................................................. 35Navigating the display and keypad ................................................................. 36The menus ...................................................................................................... 37Messages menu .............................................................................................. 37
Table of Contents98-122988-DraftB6 viiConnect menu ................................................................................................ 38Calls menu ...................................................................................................... 38Settings menu ................................................................................................ 39Properties menu ............................................................................................. 42Help desk ....................................................................................................... 44Dynamic information in the display ................................................................. 45What’s next? ................................................................................................... 46Chapter 4 Using the interfacesIn this chapter .............................................................................................. 47General .......................................................................................................... 47Tools for setup and use ................................................................................... 47Services and interfaces ................................................................................... 48Enabling or disabling an interface .................................................................. 49Bluetooth pairing .........................................................................................50What is pairing? .............................................................................................50Pairing devices in which you can enter a passkey ...........................................50Using a phone or fax machine ......................................................................51Selecting the call type ......................................................................................51Connecting an analog phone or a fax machine ............................................... 53Connecting an ISDN phone or a G4 fax machine ............................................. 54Connecting a Bluetooth handset ..................................................................... 55Entering the SIM PIN using a phone ............................................................... 56Making or receiving a phone call with the EXPLORER™ 700 ........................... 57Making a call to the EXPLORER™ 700 ............................................................. 58Dialing functions ............................................................................................58Sending or receiving a fax message ................................................................ 63Using a computer ......................................................................................... 64Choosing an interface for data connection ...................................................... 64Standard or Streaming data ............................................................................ 65Using the LAN interface ..................................................................................66Using the WLAN interface ...............................................................................68Using the USB interface .................................................................................. 69Using a computer with ISDN ........................................................................... 72Using a computer with Bluetooth .................................................................... 73Creating a dial-up connection ......................................................................... 74
Table of Contents98-122988-DraftB6 viiiAdditional interfaces .................................................................................... 76Using the EXPLORER™ 700 antenna ............................................................... 76Using a solar panel ......................................................................................... 77Using the I/O interface .................................................................................... 78Using the EXPLORER™ Bluetooth Handset charger ......................................... 79What’s next? ................................................................................................. 79Chapter 5 Using the web interfaceIn this chapter ..............................................................................................80Introduction ..................................................................................................80The web interface ...........................................................................................80Accessing and navigating the web interface ................................................... 82Entering the SIM PIN in the web interface ......................................................85The Home window .......................................................................................86Overview .........................................................................................................86Terminal properties ........................................................................................ 87Managing calls and data sessions .................................................................. 87Pointing using web interface ..........................................................................88Using the phone book ..................................................................................89General usage ................................................................................................89Editing phone book entries .............................................................................90Using the Call log ..........................................................................................91Information on total usage ..............................................................................91Exporting the call log .......................................................................................91Viewing the lists of calls ................................................................................. 92Handling messages ...................................................................................... 93Sending an SMS message from the EXPLORER™ 700 ...................................... 93Options for messages in the Outbox ................................................................ 94Options for messages in the Sent folder .......................................................... 94Sending an SMS message to the EXPLORER™ 700 .......................................... 95Receiving a message ......................................................................................95Options for new SMS messages ...................................................................... 96Options for SMS messages in the Inbox .......................................................... 96Configuring message settings ......................................................................... 97Setting up the EXPLORER™ 700 ..................................................................99Accessing the EXPLORER™ 700 settings .......................................................... 99
Table of Contents98-122988-DraftB6 ixPower up behavior .......................................................................................... 99Setting the display backlight and contrast ......................................................100Turning audio indicators on or off .................................................................100Enabling activation of stealth mode ............................................................... 101Setting up the interfaces .............................................................................102Enabling/disabling interfaces ........................................................................102Description of data settings ............................................................................103Configuring the USB interface ........................................................................105Configuring the LAN interface ........................................................................107Configuring the WLAN interface ..................................................................... 110Configuring the Bluetooth interface ................................................................113Pairing Bluetooth devices from the web interface ...........................................115Configuring the Phone/Fax settings ................................................................118Configuring the ISDN interface .......................................................................119Setting a common APN ..................................................................................120Properties, software upload and alarm list ...............................................121Viewing the properties of the EXPLORER™ 700 ...............................................121Uploading software ....................................................................................... 122Viewing the Alarm List ................................................................................... 123Administration .............................................................................................124Accessing the administration settings ............................................................ 124Using Profiles ................................................................................................ 127Using a Traffic Flow Template ........................................................................130Help desk and diagnostic report ................................................................132Accessing the Help desk ................................................................................ 132Generating a diagnostic report ...................................................................... 132What’s next? ................................................................................................132Chapter 6 Maintenance and troubleshootingIn this chapter ............................................................................................... 133Getting support .............................................................................................. 133Uploading software .......................................................................................134Maintenance ................................................................................................. 134Options and accessories ................................................................................136Troubleshooting guide ................................................................................... 137Status signaling .............................................................................................146
Table of Contents98-122988-DraftB6 xAlarm messages ............................................................................................146Log files .........................................................................................................152Appendix A Technical specificationsIn this appendix .............................................................................................153General specifications ....................................................................................153Battery ...........................................................................................................154Power input ...................................................................................................155SIM interface .................................................................................................155Phone interface, 2-port ..................................................................................156ISDN interface, 2-port .................................................................................... 157LAN interface, 2-port .....................................................................................158USB interface .................................................................................................159WLAN Access Point ........................................................................................160Bluetooth interface .........................................................................................161Antenna interface on Transceiver ..................................................................162Detachable antenna .......................................................................................163EXPLORER™ Bluetooth Handset charger interface .........................................164Solar panel interface .....................................................................................165I/O interface ...................................................................................................165Serial number labels ......................................................................................166Conformity ..................................................................................................... 167Appendix B AT commandsIn this appendix .............................................................................................169Starting up an AT command session ..............................................................169List of supported AT commands ..................................................................... 170Glossary ........................................................................................................................ 176Index ........................................................................................................................180
98-122988-DraftB6 1Chapter 1Introduction 1WelcomeCongratulations on the purchase of your EXPLORER™ 700!The EXPLORER™ 700 is a broadband mobile terminal with a detachable antenna, providing high-speed data and voice communication via satellite through the Broadband Global Area Network (BGAN).Just plug in a phone, fax, laptop or PDA, or use the Bluetooth® or WLAN interface, point the antenna towards the BGAN satellite - and you are online.EXPLORER™ 700 is an essential evolution in satellite communication for governments, broadcasters and other organizations dependent on relaying information fast under any condition. The EXPLORER™ 700 provides access to the highest bandwidth available on the BGAN network – up to 492 kbps. The system offers multi-user as well as single-user functionality, making it a flexible solution for a variety of applications.
Chapter 1: Introduction98-122988-DraftB6 2Applications include:• Internet browsing•Email• Phone and fax services• Large file transfers• Video conferencing and Streaming• VPN (Virtual Private Network) access to corporate serversIn this chapterThis chapter gives an overview of the BGAN system and services, and introduces the EXPLORER™ 700.It also gives an overview of the physical unit and its features and functions.
Chapter 1: Introduction98-122988-DraftB6 3The BGAN systemWhat is BGAN?The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls.CoverageThe Inmarsat® BGAN services are based on geostationary satellites situated above the equator. Each satellite covers a certain area (footprint). The coverage map below shows the footprints of the BGAN system.&SATELLITE0LANNEDBYMID&SATELLITE4OBEDEFINEDWWWINMARSATCOM&SATELLITE 4HEMAPDEPICTS)NMARSATgSEXPECTATIONSOFCOVERAGEBUTDOESNOTREPRESENTAGUARANTEEOFSERVICE4HEAVAILABILITYOFSERVICEATTHEEDGEOFCOVERAGEAREASFLUCTUATESDEPENDINGONVARIOUSCONDITIONS                 %)/27!/27%0/2%0/2(ocean region POR)(ocean region AOR-W)(ocean region IOR)Note The map depicts Inmarsat's expectations of coverage, but does not represent a guarantee of service. The availability of service at the edge of coverage areas fluctuates depending on various conditions.The launch of the F-3 satellite will be determined in due course.
Chapter 1: Introduction98-122988-DraftB6 4Overview of the BGAN systemA complete BGAN system includes the EXPLORER™ 700 with connected peripherals, the BGAN satellite, and the Satellite Access Station (SAS). The satellites are the connection between your EXPLORER™ 700 and the SAS, which is the gateway to the worldwide networks (Internet, telephone network, cellular network, etc.).Satellite IP RouterPCSatellite Access Station(SAS)Switch Voice and ISDNLaptopBluetoothHandsetCircuit Switched NetworkPacket Switched NetworkEXPLORER™ 700
Chapter 1: Introduction98-122988-DraftB6 5The BGAN servicesSupported servicesThe services currently supported by BGAN comprise:• A Packet Switched connection to the Internet• A Circuit Switched (Dialed) connection for voice, fax or data• Short Messaging Service (SMS)Packet data serviceThe BGAN network supports different classes of data connection to the Internet. • Using a Standard data connection, several users can share the data connection simultaneously. This type of connection is ideal for e-mail, file transfer, and Internet and intranet access. The user pays for the amount of data sent and received.• Using a Streaming data connection, you get an exclusive, high-priority connection, ensuring seamless transfer of data. This type of connection is ideal for time critical applications like live video over IP. The user pays for the duration of the connection (per minute charge).Circuit switched (dialed) serviceThree types of circuit switched connection are available:•Standard Voice. A low-tariff connection for voice only. The voice signal is compressed to 4.0 kbps, which reduces the bandwidth use and consequently the tariff.•3.1 kHz Audio. A high quality connection which can be used for Premium Voice, G3 fax or analog modem. The signal is uncompressed 3.1 kHz audio, which allows for optimum voice quality.•ISDN. A 64 kbps connection used for ISDN speech, G4 fax or 64 kbps UDI/RDI data.SMS serviceThe BGAN system provides a Short Messaging Service (SMS) for sending and receiving SMS messages.Supplementary servicesThe BGAN system also provides the following supplementary services:• Call hold• Call waiting•Call forwarding•Voice mail• Call barring (using AT commands)
Chapter 1: Introduction98-122988-DraftB6 6Features and interfaces of the EXPLORER™ 700FeaturesSimultaneous voice and data communication over BGAN Full duplex, single or multi-user, up to 492 kbps Support for streaming IP at 32, 64, 128, 256 kbps Seamless global coverage Standard LAN, WLAN, USB, ISDN, Bluetooth and Phone/Fax ports Integral DHCP/NAT wireless router Built-in web interface allowing you to manage your phone book, messages and calls, and customize the terminal to your specific needs 10-32 V DC input100-240 V AC power adapterSolar panel direct interface Detachable lightweight antenna with integral transceiver stand and transceiver-to-antenna range up to 100 m/328 ft Compact portable unit, sturdy and reliable construction Humidity, dust, weather and temperature-resistant design Rapid deployment and take-down CE, FCC and GMPCS certified
Chapter 1: Introduction98-122988-DraftB6 7Overview of interfacesThe EXPLORER™ 700 provides a number of interfaces for connection of various types of computers, fax devices and phones. Using the interfaces on page 47 describes how to use each of the available interfaces.Minimizing power consumptionThe EXPLORER™ 700 is designed for minimum power consumption. This means that functions that are not currently used will automatically go into a “sleep mode” to minimize the power consumption.In addition to this automatic sleep mode function, you can disable each of the interfaces if they are not currently used. Note, however, that you will not be able to use these interfaces until you enable them again. For information on how to enable/disable interfaces, see Enabling or disabling an interface on page 49.
Chapter 1: Introduction98-122988-DraftB6 8Your EXPLORER™ 700 terminalOverviewThe EXPLORER™ 700 is a compact unit comprising a transceiver with a detachable antenna, compass, display and keypad, all in one unit.Display and keypadThe EXPLORER™ 700 has a display and a keypad for displaying status and for changing simple parameters.For information on how to use the keypad and display, and for an overview of the display menu system, see Using the display and keypad on page 32.Display and EXPLORER™ Bluetooth HandsetCompassBGAN AntennaKeypadConnector PanelBatteryTransport LockPower indicatorPower ButtonKeypadDisplay Message indicator
Chapter 1: Introduction98-122988-DraftB6 9Light indicatorsThe EXPLORER™ 700 has two light indicators next to the display: a green power indicator and a red message indicator.Green Power indicatorThe function of the green Power indicator at the bottom is as follows:Red Message indicatorThe function of the red Message indicator at the top is as follows:Behavior of green indicator MeaningShort flash every 2 seconds The EXPLORER™ 700 is on.Steady light The battery is charging.Flashing rapidly A charging error has occurred.For further information, refer to the Troubleshooting Guide on page 137.Off No power or Stealth mode.Behavior of red indicator MeaningFlashing An alarm is active orAn SMS message has arrived.Press OK on the keypad to view the alarm(s) or SMS message(s).aThe red light will keep flashing after OK is pressed if• there are more SMS messages, or• an alarm is still active. For information on alarm messages, see Alarm messages on page 146.a. If a computer is connected, you can also view alarms and SMS messages in the built-in web in-terface in the EXPLORER™ 700. For further information, see Icons in the icon bar on page 83.Off No messages are present, or the EXPLORER™ 700 is in Stealth mode.
Chapter 1: Introduction98-122988-DraftB6 10User interfacesThe keypad and display are used for pointing the antenna, for displaying status and for changing simple parameters.To obtain full access to all features and for ease-of-use, you should use a computer (a PC, Laptop or similar) and one of the following:•The web interface. A built-in web interface for easy configuration and daily use. The web interface is accessed from a computer connected to the EXPLORER™ 700, using an Internet browser. For further information, see Chapter 5, Using the web interface.•The BGAN LaunchPad from Inmarsat. BGAN LaunchPad is a computer application used to control terminals in the BGAN system. LaunchPad is provided on the Inmarsat BGAN CD-ROM supplied with your EXPLORER™ 700. For information on how to use the LaunchPad, refer to the manual on the Inmarsat CD-ROM.Additionally, it is possible to control the EXPLORER™ 700 using AT Commands. Refer to Appendix B, AT commands.AntennaThe white part of the EXPLORER™ 700, including the support bracket, is the detachable antenna module. The antenna module comprises a GPS (Global Positioning System) antenna and a BGAN antenna. Bluetooth and Wireless LAN antennas are integrated in the transceiver unit.CompassThe EXPLORER™ 700 also provides a compass to help positioning the antenna. For further information on how to use the compass, see Pointing the antenna on page 24.BatteryThe EXPLORER™ 700 comes with a rechargeable battery, which is easily inserted. The battery is automatically recharged when power is applied to the EXPLORER™ 700. Steady green light indicates that the battery is charging.SIM cardThe EXPLORER™ 700 has two SIM slots, USIM #1 and USIM #2, located behind the battery. Only USIM #1 is currently in use. USIM #2 is reserved for future use.The SIM (Subscriber Identity Module) card used for the EXPLORER™ 700 is a standard SIM card, which is acquired from the Airtime Provider. The EXPLORER™ 700 requires a SIM card to go online and to access the settings of the EXPLORER™ 700. Without a SIM card you can only see the Main screen of the display system showing battery status etc. Using the web interface, you can view the properties of the EXPLORER™ 700 and upload software without inserting a SIM card. Upload of software, however, requires an Administrator user name and password.
Chapter 1: Introduction98-122988-DraftB6 11Matrix of services and communication interfacesThe following table shows which services can be accessed from which interfaces, and which types of equipment can be used.What’s next?This chapter has provided an overview of the BGAN system and of the EXPLORER™ 700. The next chapters will go into more detail about how to set up and use the EXPLORER™ 700. The following chapter, Getting started, explains how to unpack and start up the EXPLORER™ 700, and how to point the antenna in order to get the best possible signal.ServiceInterface on the EXPLORER™ 700Phone/Fax Bluetooth USB LAN WLAN ISDN Display/KeypadCircuit Switched Connection3.1 kHz AudioAnalog telephoneBluetooth handsetISDN telephoneG3 Fax machineG4 fax machineStandard VoiceAnalog telephoneBluetooth handsetISDN telephoneDataComputer with analog modemComputer Computer(64 kbps UDI)Computer with ISDN modemPacket Switched ConnectionDatamulti-userComputer Computer ComputerDatasingle-userComputer Computer Computer ComputerSMSComputer Computer Computer Computer Computer with ISDN modemView only
98-122988-DraftB6 12Chapter 2Getting started 2In this chapterThis chapter describes:• what is included in the delivery,• how to insert and remove the battery and SIM card, and• how to start up the EXPLORER™ 700 and make the first call or data session.Unpacking and assemblingUnpackingUnpack the EXPLORER™ 700 and accessories and check that the following items are present:41.5 cm antenna cableLAN cableAC/DC adapter/chargerBatteryUSB cableEXPLORER™ 700 Getting Started Kit- Getting Started leaflet- Quick Guide- EXPLORER™ 700 CD-ROM- BGAN LaunchPad CD-ROMcontaining:10 m antenna cable
Chapter 2: Getting started98-122988-DraftB6 13Opening the transport latchThe EXPLORER™ 700 has a transport latch, securing the transceiver and antenna during transport.Open the latch as shown.You can now flip up the antenna module and access the keypad and connectors on the EXPLORER™ 700.
Chapter 2: Getting started98-122988-DraftB6 14Detaching the antennaYou have two options for using the EXPLORER™ 700 antenna:•Attached. You can go through the pointing process with the antenna and transceiver attached as one unit. This means you have to move the entire terminal in order to point the antenna towards the BGAN satellite. If you choose this option, make sure you connect all cables including the short antenna cable, and enter the PIN code, before pointing the antenna. If not, you may accidently move the antenna when you connect cables or enter the PIN code.•Detached. You can detach the antenna and use it as a separate antenna. With the antenna separated from the transceiver, it is easier to use the transceiver without accidently moving the antenna. Also, you can choose the optimum location for the antenna while keeping the transceiver in a more comfortable location.To detach the antenna, do as follows:1. Flip up the antenna module.2. Gently lift the transceiver out of the antenna frame.After detaching the antenna connect an antenna cable between the antenna and the EXPLORER™ 700 as described in Connecting the antenna on page 76.
Chapter 2: Getting started98-122988-DraftB6 15Inserting the SIM cardThe EXPLORER™ 700 is delivered with the battery separated from the terminal. If the battery is already inserted, remove it as described in Removing the battery on page 16.There are two SIM slots in the EXPLORER™ 700, marked USIM #1 and USIM #2. USIM #2 is reserved for future use. The SIM card is provided by your Airtime Provider. Insert the SIM card as follows:1. First press the eject button at the SIM slot marked USIM #1 to release the SIM card holder. Use a pen or similar to press the button.The SIM card holder is a small plastic frame designed to hold the SIM card.2. Take the SIM card holder out and place the SIM card in the holder, with the printed side visible.3. Insert the holder with the SIM card into the SIM slot marked USIM #1. Place the holder with the printed side facing down.4. Press gently until it clicks.Inserting the batteryDo as follows:1. Insert the battery. Make sure the battery is positioned correctly as shown.2. Press gently until it locks.Note Before using the terminal the first time: To ensure accurate information on the battery capacity you should fully charge, then fully discharge the battery (until the EXPLORER™ 700 closes down automatically), and finally recharge the battery. The EXPLORER™ 700 can be used during the discharging process, but the remaining battery capacity may not be displayed correctly. For information on how to recharge the battery, see Recharging the battery on page 134.
Chapter 2: Getting started98-122988-DraftB6 16Removing the batteryTo remove the battery, do as follows:1. If the transceiver and antenna are attached, open the transport latch and flip up the antenna module. Then gently lift the transceiver out of the antenna frame.2. Open the battery latches as shown.3. Remove the battery.
Chapter 2: Getting started98-122988-DraftB6 17Removing the SIM cardTo remove the SIM card, first remove the battery as described in Removing the battery on page 16.Remove the SIM card as follows:1. Press the eject button next to the SIM slot marked USIM #1.Use a pen or similar to press the button.2. Remove the SIM card holder.3. Take the SIM card out of the holder. Reinsert the holder.Note When the SIM card is removed, you cannot use the display menu system nor make calls or start data sessions.Only emergency calls are allowed, and only if permitted by the network.However, if you have an administrator user name and password, you can upload software using the web interface. For further information, see Uploading software on page 122.
Chapter 2: Getting started98-122988-DraftB6 18Connecting cablesAfter inserting SIM card and battery, connect all relevant cables.ConnectorsThe connector panel is placed on the side of the EXPLORER™ 700 and has the following connectors:• 1 DC power input connector for connection to10-32 V DC.• 1 USB connector• 1 Input/Output connector for external control or signaling• 1 Bluetooth Handset charging connector (marked DC OUT)• 2 Phone/Fax connectors• 2 LAN connectors• 2 ISDN connectorsIn addition to the connectors in the connector panel, the EXPLORER™ 700 has two connectors for connecting the antenna,• one on the transceiverand• one on the antennaFor information on how to connect to a specific interface, see the corresponding section in Chapter 4, Using the interfaces. The end of this section describes how to connect to power.Important If you are using the transceiver with the antenna attached, connect the cables before making the final adjustment of the antenna position. Otherwise you may accidently move the antenna when you connect the cables.
Chapter 2: Getting started98-122988-DraftB6 19Before connecting to powerYou can connect to external power or use the battery delivered with your EXPLORER™ 700.Refer to Power input on page 155 for specifications and pin-out for the DC power input.If you are connecting to a 100-240 V AC electrical outlet, use the AC/DC adapter included with your EXPLORER™ 700. Alternatively, you may connect to 12/24 V DC in a car., or to a solar panel. Note that the battery must be inserted before you connect the EXPLORER™ 700 to a solar panel.Connecting to powerYou can connect the DC input to power without the battery inserted. Note, however, that if you are connecting a solar panel, the battery must be inserted.If the battery is inserted when you apply power to the EXPLORER™ 700, the battery is automatically recharged. Connecting to a 100-240 V AC electrical outlet: Connect the AC/DC adapter to the DC power input on the side of the EXPLORER™ 700. Then connect the power cable between the 100-240 V AC electrical outlet and the AC/DC adapter. Connecting to 12/24 V DC in a car: Connect the charger cable between the DC power input of the EXPLORER™ 700 and the cigarette lighter socket in the car. A suitable charger cable is available from Thrane & Thrane.Connecting to a solar panel: The battery must be inserted in the EXPLORER™ 700. Connect your cable between the solar panel and the DC power input of the EXPLORER™ 700. The battery is automatically charged. For further information, see Using a solar panel on page 77.
Chapter 2: Getting started98-122988-DraftB6 20Powering the EXPLORER™ 700Automatic power upThe default behavior of the EXPLORER™ 700 is to power up automatically when you connect the power cable. If you wish, you can change this power up mode, so that the EXPLORER™ 700 is only powered if the power button is pressed.For further information on power up mode, see Setting the power up mode on page 40 or Power up behavior on page 99.Switching the EXPLORER™ 700 on/offTo switch on the EXPLORER™ 700,push the Power button next to the display and hold it down until the green Power indicator lights up. It normally takes one or two seconds.To switch off the EXPLORER™ 700, push the power button again and hold it until the display shows SWITCHING OFF....After switching on the EXPLORER™ 700 you will be prompted for a PIN (Personal Identification Number), unless the PIN is disabled (e.g. using the BGAN LaunchPad) For information on the options after power on, see the next section.WARNING! When the EXPLORER™ 700 is powered on, stay clear of the antenna front! The antenna emits radio frequency energy, not only when the display shows DATA ACTIVE. Always keep a minimum distance of 1 m from the antenna front.PowerbuttonPowerindicator
Chapter 2: Getting started98-122988-DraftB6 21Options for the start-up procedureOverview of the start-up optionsYou have different options for the start-up procedure. Each of these options are briefly described in this section.For information on how to enter PIN and point the antenna, see the subsequent sections.The following drawing shows the options available after power on.The numbers on the drawing refer to the different start-up options described in the following sections.Note If the use of PIN is disabled, e.g. from the BGAN LaunchPad, the display sequence is the same as after successfully entering the PIN. This means that after power on, you will see the Signal strength screen. Power onENTER PIN?Cancel OK ENTER PIN *-"Signal Strength"Cancel OK"Signal Strength"Cancel OK"Main screen" "Main screen"You can access themenu system but youcannot use the BGANnetwork.You can access themenu system and usethe BGAN network."Main screen"You cannot access themenu system, and youcannot use the BGANnetwork."Main screen"You cannot access themenu system, and youcannot use the BGANnetwork, except foremergency calls, ifallowed by the network.Menu system Menu system123
Chapter 2: Getting started98-122988-DraftB6 22“Full” procedure (1)After power on, enter the PIN and then point the antenna. In this mode you have full access to the EXPLORER™ 700, that is you can use the menu system and communicate on the BGAN network.The display will show READY when the menu system is not activated.“Off-line” procedure (2)After power on, enter the PIN, but cancel pointing. In this mode you can use the menu system, but are not able to communicate on the BGAN network.The display will show POINT NOW? when in the Main screen.Press S or T to enter the menu system.When you want to point the antenna, press OK from the Main screen. “Emergency” procedure (3)After power on, cancel the PIN and then point the antenna. In this mode you can only place emergency calls, and only if permitted by the network. You are not able to access the menu system nor to communicate on the BGAN network (apart from emergency calls), until you enter the PIN.The display will show ENTER PIN?If you press OK you can enter the PIN. No other options are available from the keypad.From the web interface you can view properties and, if you have an administrator password, upload software.
Chapter 2: Getting started98-122988-DraftB6 23Entering the SIM PINOverviewYou have to enter a PIN to use the EXPLORER™ 700, unless the use of PINs is disabled e.g. from the BGAN LaunchPad. The first time you are asked for a PIN, you can choose to cancel (press C). If you cancel, you are asked again after pointing is completed. At that point you must enter the PIN to be able to continue.Entering the PINTo enter the PIN using the display and keypad, do as follows:1. When you are asked for a PIN, press OK. 2. Press S or T a number of times until the first digit is correct. 3. Press OK to go to the next digit. When OK is pressed, the previous digit is indicated by a *.To correct an entered digit, press C to go back and use the S and T buttons again.4. After entering the last digit with OK, press OK again to apply the PIN. For further information on how to use the keypad and display, see Using the display and keypad on page 32.You can enter the PIN using a phone or computer connected to the EXPLORER™ 700. For further information, see Entering the SIM PIN using a phone on page 56 or Entering the SIM PIN in the web interface on page 85.Wrong PINYou have 3 attempts to enter the PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your SIM card. Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long.Note At this point the EXPLORER™ 700 may make a sound. This sound is used for pointing the antenna. To toggle the pointing sound on/off, press S or T.Important If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to contact your Airtime Provider for a new SIM card.
Chapter 2: Getting started98-122988-DraftB6 24Pointing the antennaThe importance of pointingIn order to obtain the best possible signal at the lowest possible cost, it is important that the EXPLORER™ 700 antenna is pointed correctly towards the satellite. The antenna must have a clear line of sight to the satellite without any obstacles blocking the signal, and the pointing direction of the antenna should be as accurate as possible.The next sections describe how to point the antenna for the best possible signal.Pointing dataIf the position of the satellite in relation to the EXPLORER™ 700 is known, you can use the compass to roughly point the antenna in the right direction. If you know the Azimuth and the Elevation, you can use this data to adjust the antenna.•The Azimuth is the horizontal rotation angle relative to North (moving clockwise).•The Elevation is the vertical rotation angle relative to horizontal. This means that an Elevation of 0° corresponds to the EXPLORER™ 700 being in an upright position, pointing towards the horizon.The compass has 7 lines dividing the Elevation scale into 6 spaces. The space between two lines corresponds to 15°.The Elevation is measured where the lines meet. This compass shows an Elevation of 30° (2 spaces up from the first line) and an Azimuth of 270° (antenna pointing towards West).Important Incorrect pointing may result in poor quality of the signal, and in some cases retransmission may be necessary. This could mean you will be paying more than necessary for your transmission.Note The above explanation assumes that the compass shows the exact orientation. Please take into consideration the possible deviation and variation that can occur, e.g. because of the geographical location or the presence of magnetic objects. N = 0°S = 180°E = 90°W = 270°Front of antenna
Chapter 2: Getting started98-122988-DraftB6 25Required signal strengthAs a rule of thumb, the signal strength should typically be 45 dBHz or more for the EXPLORER™ 700 to be able to establish a call or data session. However, the required signal strength can vary depending on a number of factors, such as weather conditions and location.Do not block the antenna signal with your handsObtaining a GPS fixThe EXPLORER™ 700 must acquire its own location from the GPS satellites before it can register on the BGAN network. This is called obtaining a GPS fix.If the antenna is placed in an open location with a wide view to the sky, the EXPLORER™ 700 will probably obtain the GPS fix automatically while you are pointing towards the BGAN satellite.However, if part of the view to the sky is blocked, and/or the Elevation is very low, it may sometimes be difficult for the GPS antenna to “see” a sufficient number of GPS satellites. In such circumstances, try the following:1. Place the antenna flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible.2. When the GPS fix is obtained, you can start pointing towards the BGAN satellite.To see the GPS status, enter the display menu system by pressing S or T and selectPROPERTIES > GPS STATUS. For further information, see Viewing the GPS status on page 42.Important When pointing the antenna, do not touch the front of the antenna module. For your safety, always maintain a distance of minimum 1 m from the front face of the antenna. Also, if you place your fingers on the antenna you will be blocking the signal, and the antenna will not work efficiently.Hold the support bracket and the transport lock of the antenna while pointing.
Chapter 2: Getting started98-122988-DraftB6 26Pointing the antenna towards the satelliteYou can use the EXPLORER™ 700 with the antenna attached to the transceiver, or you can detach the antenna from the transceiver and use it as a separate antenna unit. For further information, see Using the EXPLORER™ 700 antenna on page 76.To help you obtain the best possible signal strength, the EXPLORER™ 700 uses a pointing sound from both antenna and transceiver to indicate the signal strength during pointing. The frequency of the tone increases with the signal strength.You can toggle the pointing sound on/off by pressing S or Ton the keypad.Do as follows to point the antenna:1. While observing the built-in compass of the EXPLORER™ 700, rotate the antenna left or right until it points in the correct horizontal direction, known as the Azimuth. Refer to Pointing data on page 24.Hold the transport lock and the support bracket while moving the antenna. Do not place your hands on the antenna.2. Tilt the antenna slowly up or down until it points in the correct vertical direction, known as the Elevation. Hold the transport lock and the support bracket while moving the antenna. Do not place your hands on the antenna.3. After passing the PIN screen, the display shows the current satellite signal strength. Use this information to fine-adjust the antenna position as shown in step 1 and 2. Remember not to touch the antenna part!If the right most part of the signal strength bar is grey, it indicates that the level has previously been higher than the current level.Important When fine-adjusting the antenna, the display may take a while to update the signal strength. Wait a second or two after each move to make sure the display is updated.
Chapter 2: Getting started98-122988-DraftB6 274. When you have the highest signal strength you can obtain, press OK on the keypad.The EXPLORER™ 700 now tries to establish a connection to the BGAN network.The display shows the progress as follows:•SEARCHING: The EXPLORER™ 700 searches for the network operator. Note that the search procedure can be very short, so you may not see this text.•REGISTERING: The EXPLORER™ 700 is registering itself on the network.If the GPS position has not yet been acquired at this point, the display will showNO GPS. For further information, see the Troubleshooting Guide on page 138.•READY or DATA ACTIVE: READY means the EXPLORER™ 700 is registered on the network and is ready to go online. If you have already connected a computer, the display shows DATA ACTIVE instead of READY.CANCEL: If you press C instead of OK, you exit the pointing menu and the display shows the Main screen with the message POINT NOW?. If the PIN has been accepted, you now have access to the menu system, but you will not be able to connect to the BGAN network, because the signal strength has not yet been accepted.Note The display may show a different text than READY or DATA ACTIVE if there is more important information to show. For example, the display will show ENTER PIN? if you pressed C at the first request for a PIN. See also the Troubleshooting Guide on page 138.
Chapter 2: Getting started98-122988-DraftB6 28Making the first callIntroductionAfter connecting cables, entering the PIN and pointing the antenna, you are ready to make or receive the first call.The following sections provide a short guide to making calls. For more detailed information, see Making or receiving a phone call with the EXPLORER™ 700 on page 57.Making a call from the EXPLORER™ 700Your phone must be connected to the relevant interface. For further information, see •Standard phone: Before connecting to the Phone/Fax interface on page 53•ISDN phone: Before connecting to the ISDN interface on page 54.• Bluetooth handset: Pairing devices in which you can enter a passkey on page 50.To make a call from a phone connected to the EXPLORER™ 700, dial00 <country code> <phone number> followed by # or off-hook key (# on analog phones and ISDN phones, off-hook key on Bluetooth handsets).Example: To call Thrane & Thrane in Denmark (+45 39558800) from an analog phone, dial 00 45 39558800 #Making a call to the EXPLORER™ 700To make a call to a phone connected to the EXPLORER™ 700, dial+870 <Mobile subscriber number>•+ is the prefix used in front of the country code for international calls. This is 00 when calling from most countries in Europe and from many other countries.•Mobile subscriber number: The mobile subscriber number of the EXPLORER™ 700 you are calling. If the mobile subscriber numbers of the EXPLORER™ 700 are available on the SIM card, they are listed in the display menu system of the EXPLORER™ 700 under PROPERTIES > MOBILE NUMBERS. If they are not available, refer to your airtime subscription.Example: If you are calling from Denmark and the mobile subscriber number for 3.1 kHz Audio is 772112345 on your EXPLORER™ 700, and you want to make a call to the EXPLORER™ 700 using 3.1 kHz Audio, dial 00 870 772112345.Note There are two voice numbers, one for 3.1 kHz Audio and one for Standard Voice.
Chapter 2: Getting started98-122988-DraftB6 29Making a call from one EXPLORER™ 700 to another EXPLORER™ 700To make a call from a phone connected to one EXPLORER™ 700 to a phone connected to another EXPLORER™ 700, dial 00 870 <Mobile subscriber number>.Receiving a callTo be able to receive a call, the phone must be connected to the correct interface of the EXPLORER™ 700 (Phone/Fax, ISDN or Bluetooth).To be able to receive a call with a Bluetooth handset, the handset must be paired with the EXPLORER™ 700. For information on how to pair Bluetooth devices, see Bluetooth pairing on page 50.You can see unanswered calls in the CALLS menu of the display and the web interface.Note A connected phone will only ring if the call type is set correctly. For information on call types, see Selecting the call type on page 51.
Chapter 2: Getting started98-122988-DraftB6 30Making the first data connection (LAN)Before connecting to the LAN interfaceFor the LAN (Local Area Network) interface to work without any further setup, the computer must be set up to obtain an IP address and a DNS server address automatically. To check these settings on your computer, do as follows (For Windows® XP):1. From the Start menu, select Connect To > Show All Connections.2. Double-click Local Area Connection and click Properties.3. Select Internet Protocol (TCP/IP) from the list and click Properties. Make sure both fields are set to obtain an address automatically.
Chapter 2: Getting started98-122988-DraftB6 31Connecting to the LAN interfaceDo as follows:1. Connect the LAN cable to the network interface of your computer.A suitable cable is provided with your EXPLORER™ 700.2. Connect the other end of the cable to one of the LAN connectors on the EXPLORER™ 700.3. Start up and point the EXPLORER™ 700 as described earlier in this chapter.4. Power on the computer.5. When power up and pointing is completed, check the connection e.g. by starting your Internet Browser.You may have to disable the Proxy server settings in your browser. For further information, see Browser settings on page 81.What’s next?After reading this chapter you should be able to start up the EXPLORER™ 700 and make a simple data or voice connection.The next chapters provide more information on the user interfaces and the setup of the EXPLORER™ 700. The following chapter, Using the display and keypad, explains the display menu system, which is the basic tool for setting up the EXPLORER™ 700.
98-122988-DraftB6 32Chapter 3Using the display and keypad 3In this chapterThis chapter describes how to use the built-in display menu system of the EXPLORER™ 700. It contains an overview of the entire menu system followed by a description of each menu.It also explains the symbols and messages that may appear in the display, and describes how to navigate using the keypad.Menu overviewMain menuThe items of the main menu are:•MESSAGESshows all incoming SMS messages and allows you to open or delete each message or delete all messages.•CONNECTshows a list of the Streaming Profiles that are defined and selected for the LAN interface using the web interface. The CONNECT menu allows you to start and stop data sessions with the listed Streaming Profiles.•CALLSshows missed, received and outgoing calls (Voice only).•SETTINGS allows you to• restart the pointing procedure, • set display backlight and contrast, • set audio indications on or off, • enable or disable each interface, • enable or disable stealth mode (a terminal mode where lights and sound are off), • set the power up mode, and •restore settings.•PROPERTIES shows:• known and accepted Bluetooth devices, •GPS status,• IP address, hardware and software numbers, • IMEI number, mobile subscriber numbers and voice mail numbers, and• a list of active alarms.
Chapter 3: Using the display and keypad98-122988-DraftB6 33•HELP DESKshows the phone number to the Airtime Provider, if available.For information on how to navigate in the menu system, see Navigating the display and keypad on page 36.Menu drawingThe below drawing shows an overview of the menus in the display menu system of the EXPLORER™ 700.The next section shows an overview of the start-up sequence before entering the menu system. The menus are further described in the following sections of this chapter.2 SECONDS5 SECONDS10 SECONDS30 SECONDS60 SECONDSLEVEL 1LEVEL 2LEVEL 3LEVEL 4LEVEL 5LEVEL 6LEVEL 7ONOFFTIMEDSET LEVELAUTOMATICSET LEVELLEVEL 1LEVEL 2LEVEL 3LEVEL 4LEVEL 5LEVEL 6LEVEL 7POINTINGMESSAGESALARMONOFFPHONE/FAXBLUETOOTHLANISDNWLANENABLEDDISABLEDPIN CodeStart upONOFFUNIT SER. NO.MAIN PCB NO.HPA PCB NO.MACMAC WLAN(Pointing)BLUETOOTH DEVICESGPS STATUSTERMINALMOBILE NUMBERSVOICE MAIL NUMBERALARM LIST<message 1><message 2><message 3><message 4>DELETE ALLMESSAGESCONNECTCALLSSETTINGSPROPERTIESHELP DESKMISSEDRECEIVEDOUTGOINGPOINT NOWDISPLAYAUDIO INDICATORINTERFACESSTEALTH MODEPOWER UP MODERESTORE SETTINGS1 <device>2 <device>3 <device>4 <device>5 <device>6 <device>7 <device>IP ADDRESSHARDWARESOFTWAREIMEIOPENDELETE MESSAGEAUTOMATICMANUALBACKLIGHTCONTRAST<streaming profile 1><streaming profile 2><streaming profile 3>STARTSTOP
Chapter 3: Using the display and keypad98-122988-DraftB6 34Display during start-upStart-up sequenceThere are different options for the start-up procedure. The complete startup procedure is described in Chapter 2, Getting started. This section only describes the behavior of the display during normal startup.After power on you are asked for a PIN: When you press OK and enter PIN, the signal strength screen appears. When you have pointed the antenna and pressed OK to accept the signal strength, the display shows the progress in the Main screen as follows:•SEARCHING: The EXPLORER™ 700 is searching for the network operator.•REGISTERING: The EXPLORER™ 700 is registering itself on the BGAN network.If the GPS position has not yet been acquired at this point, the display will show NO GPS. For further information, see the Troubleshooting Guide on page 138.•READY: The EXPLORER™ 700 is registered on the network and is ready to go online.If a computer is already connected, the display will show DATA ACTIVE instead of READY.Main screenThe Main screen is shown after passing the PIN and pointing screens, and anytime you leave the menu system. The Main screen shows the most important status of the EXPLORER™ 700 such as battery status, signal strength, and general status. The Main screen also shows icons for any interfaces that are turned on. In this example, the interfaces Phone/Fax, Bluetooth, USB and LAN are turned on.
Chapter 3: Using the display and keypad98-122988-DraftB6 35Display symbolsApart from the menu text, the display can show various symbols. Below is a list of the possible symbols with an explanation to each symbol.Symbol ExplanationThe battery charge level. When the level is too low (below 10%) the icon flashes. Recharge the battery as soon as possible.If no battery is inserted, the symbol is not shown in the display.The battery is charging.The signal strength. Minimum two bars are normally required to be able to make a Standard Voice call. Phone/Fax interface is on.Bluetooth interface is on.LAN interface is on. USB interface is on.Unread message (shown next to the message in the message list)Read messages (shown next to the message in the message list)ISDN interface is on.WLAN interface is on.The current connection on the BGAN network is not ciphered. Do not transmit data that requires ciphering.
Chapter 3: Using the display and keypad98-122988-DraftB6 36Navigating the display and keypadNavigating with the keypadThe PIN must be entered before you can access the menu system.•To access the menu system from the Main screen, press S or T.•To move up and down in the current menu, press S or T.•To select the current menu item or setting, press OK.•To escape the current menu/setting and return to the previous level, press C.•To see the hidden part of long text strings, press X. •To move backwards in the menu system, or in long text strings, press W.•To adjust settings, press S and T.Short-cutsThe following short-cuts are available in the menu system:•To exit the menu system, press and hold C for one second. The display returns to the Main screen.•To activate/deactivate Stealth mode, Press C+OK.When stealth mode is activated, the display shows STEALTH ACTIVATED for a moment; then all lights and sounds are turned off. •To turn Pointing sound on/off, Press S or T from the pointing screen. This action only applies to the current pointing session. To turn the sound on or off for all pointing sessions, select SETTINGS > AUDIO INDICATORS > POINTING and select ON or OFF.Note In low temperatures the display may respond slowly when a key is pressed. At temperatures close to -25°C/-13°F the display may even turn black for a moment, e.g. when you are scrolling through a menu. After 1-2 seconds with no keypad activity the display will be readable again.Note For Stealth mode to be available, it must be enabled in the EXPLORER™ 700. Refer to Enabling or disabling stealth mode on page 40.
Chapter 3: Using the display and keypad98-122988-DraftB6 37Display textWhen you have not entered the menu system, the Main screen shows the currently most important information. Refer to Dynamic information in the display on page 45.CANCEL in the left side of the display means: Press C to cancel the current operation. OK in the right side of the display means: Press OK to accept the current operation.The menusThe following sections describe each of the menus in the menu system.All available settings and status items are explained.To access the menu system from the main screen, press S or T. Messages menuViewing the list of messagesTo see the list of SMS messages, enter the menu system and select MESSAGES. Each message is listed with the name (if known) or the number of the sender. An unopened folder indicates an unread message and an opened folder indicates a read message.Use S and T to scroll through the list.For information on how new messages are presented, see Received messages on page 45.Opening or deleting received SMS messagesIn the MESSAGES list, select the message you want to open or delete and press OK. Then select one of the following:•OPEN: to open the selected message.The display shows the time and the message contents. Use S and T to scroll through the message and details.•DELETE: to delete the selected message.To delete all messages, go to the bottom of the list of messages and select DELETE ALL.
Chapter 3: Using the display and keypad98-122988-DraftB6 38Connect menuStreaming ProfilesUsing the web interface you can define a number of Profiles for data transmission. The Streaming Profiles defined and selected for the LAN interface appear in the CONNECT menu, and can be started and stopped using the keypad. Streaming Profiles are Profiles where the Traffic Class is set to Streaming in the Profiles window of the web interface.For information on Profiles, see Using Profiles on page 127.For information on Streaming, see Standard or Streaming data on page 65.Starting or stopping a Streaming sessionTo start or stop a Streaming session on the LAN interface, do as follows:1. Select CONNECT.2. Select the Streaming Profile you want to start or stop.The list only shows Profiles that have been selected for the LAN interface.For information on how to set up the LAN interface, see Configuring the LAN interface on page 107.3. Select START or STOP and confirm.You can also start/stop Streaming sessions using the web interface. For further information, see Setting up and activating a Streaming connection on page 65.Calls menuTo see a list of calls or data sessions, select CALLS and then one of the following:•MISSED: to see a list of incoming calls that were not answered.•RECEIVED: to see a list of incoming calls that were answered.•OUTGOING: to see a list of outgoing calls or data sessions.Select a call from the list to see details such as time, date and phone number. If there was an error, the call log shows the cause of the error when possible.When there are more than 100 calls in the list, the oldest calls are automatically deleted to make room for new calls. If you need to preserve the call log, you can export it to a file using the built-in web interface. For further information, see Exporting the call log on page 91.Important When running a Streaming session you are charged for the time you are connected. An active Streaming session will stay active until you stop it.Note Local calls are not registered.
Chapter 3: Using the display and keypad98-122988-DraftB6 39Settings menuPoint nowIf you need to repoint the antenna after the first pointing process, select SETTINGS > POINT NOW.This will bring you to the Pointing screen, described in Pointing the antenna on page 24.Setting the display backlightTo adjust the backlight of the display, select SETTINGS > DISPLAY > BACKLIGHT. From this menu you can set the backlight of the display. Select one of the following:•ON: to turn the light on.•OFF: to turn the light off.•TIMED: to set how long the light should be on after the last key was pressed (2, 5, 10, 30 or 60 seconds).•SET LEVEL: to set the level of backlight.Setting the display contrastTo adjust the contrast of the display, select: SETTINGS > DISPLAY > CONTRAST. From this menu you can set the contrast of the display. Select one of the following:•SET LEVEL: to set the contrast manually.•AUTOMATIC: to let the EXPLORER™ 700 automatically adjust the contrast according to the temperature.The contrast of the display is affected by the temperature. The EXPLORER™ 700 can automatically adjust the contrast so that the display looks the same, regardless of changes in the temperature. Turning audio indicators on or offThe EXPLORER™ 700 has audio indicators to indicate an event.You can turn each of these audio indicators on or off.Select SETTINGS > AUDIO INDICATOR and select one of the following:•POINTING: a sound to indicate the signal level during pointing.•MESSAGES: a sound to indicate that a message has arrived.•ALARM: a sound to indicate that an alarm is present.Then select ON or OFF.Important This function will interrupt any ongoing calls or sessions!
Chapter 3: Using the display and keypad98-122988-DraftB6 40Enabling or disabling interfacesEach interface (except USB) can be disabled to minimize the power consumption. Specially if the EXPLORER™ 700 is battery powered, it is a good idea to disable unused interfaces.To turn an interface on or off, select SETTINGS > INTERFACES and select one of the following interfaces:• PHONE/FAX• BLUETOOTH• LAN• ISDN• WLANThen select ON or OFF.Enabling or disabling stealth modeWhen the EXPLORER™ 700 is in stealth mode, all lights and sounds are turned off. You can still use the EXPLORER™ 700, and the display text is readable.To enable or disable the use of stealth mode, select SETTINGS > STEALTH MODE and select one of the following:• ENABLED•DISABLED To activate Stealth mode (after enabling Stealth mode), press C+OK on the keypad.To deactivate Stealth mode, press C+OK again.Setting the power up modeBy default, the EXPLORER™ 700 starts up automatically when you apply external power. You can change this mode, so that you always have to press the power button to switch on the EXPLORER™ 700.To set the power up mode, select SETTINGS > POWER UP MODE and select one of the following:•AUTOMATIC: to have the EXPLORER™ 700 power up automatically when external power is applied.•MANUAL: to have the EXPLORER™ 700 power up only when the power button is pressed.Note Enabling stealth mode will not put the EXPLORER™ 700 into stealth mode, it only enables the use of stealth mode.
Chapter 3: Using the display and keypad98-122988-DraftB6 41Restoring settingsYou can restore default values for the settings in the SETTINGS menu, except the contrast setting. The following settings are restored:•Backlight• Audio indicators• Stealth mode• Interfaces enabled•Power up modeNote that all other settings are left unchanged.To restore settings, select SETTINGS > RESTORE SETTINGS. Then press OK.
Chapter 3: Using the display and keypad98-122988-DraftB6 42Properties menuViewing known Bluetooth devicesYou can view a list of the Bluetooth devices that are paired with the EXPLORER™ 700. The devices are listed with their Bluetooth names. The devices in this list can communicate with the EXPLORER™ 700 without any further setup.To view the list of known Bluetooth devices, select PROPERTIES > BLUETOOTH DEVICES. To see details on a specific Bluetooth device, select the device in the list and press OK.Viewing the GPS statusThe display can show the current GPS status. To view the GPS status, select PROPERTIES > GPS STATUS.The GPS status screen can vary, depending on the situation.• If the GPS position has not yet been obtained, the display shows the status of each of the 16 GPS satellites as follows: • If the GPS position is known, the display shows the GPS position, and whether it is a 2-dimensional or 3-dimensional position (2D fix or 3D fix). • In some cases, the BGAN network does not allow the position to be displayed to the user. If this is the case, the display may just show GPS ACQUIRED. This means that the GPS position is received, but the user is not allowed to see it. This also applies if the EXPLORER™ 700 is not yet registered on the BGAN network, but the GPS position is received.
Chapter 3: Using the display and keypad98-122988-DraftB6 43Viewing terminal propertiesYou can view properties of the EXPLORER™ 700 such as IP address, hardware numbers, software version and IMEI number. When contacting Support, please include these numbers.To view the properties, select PROPERTIES > TERMINAL and select one of the following options:•IP ADDRESS to see the IP address of the EXPLORER™ 700. This IP address is used to access the web interface of the EXPLORER™ 700. The web interface is a built-in web server used to configure and set up the EXPLORER™ 700. For further information on the web interface, see Using the web interface on page 80.•HARDWARE to see the serial number, PCB numbers and MAC addresses of your EXPLORER™ 700.•MAC is the MAC address used for the LAN and Bluetooth interface.•MAC WLAN is the MAC address used for the WLAN interface.•SOFTWARE to see the software version of the EXPLORER™ 700.•IMEI to see the IMEI number (International Mobile Equipment Identity) of the EXPLORER™ 700. This is the unique mobile equipment number that identifies your EXPLORER™ 700.Viewing mobile subscriber numbersIf available on the SIM card, the MOBILE NUMBERS menu lists the mobile subscriber numbers to use when calling the EXPLORER™ 700.To view the mobile subscriber numbers, select PROPERTIES > MOBILE NUMBERS.If the mobile numbers are not available, the display reads NO INFORMATION AVAILABLE.Viewing the voice mail numberThe EXPLORER™ 700 informs you of any incoming voice mail through the display and through the web interface.The voice mail number is the number you call to hear your incoming voice mail.If available on the SIM card, the PROPERTIES menu shows the voice mail number. To view the voice mail number, selectPROPERTIES > VOICE MAIL NUMBER.If the voice mail number is not available, the display reads NO INFORMATION AVAILABLE.Note There are two voice numbers, one for 3.1 kHz Audio and one for Standard Voice. For further information, see Selecting the call type on page 51.
Chapter 3: Using the display and keypad98-122988-DraftB6 44Alarm listIf an error is present in the system, an alarm will be issued. For information on how new alarms are presented, see Display of alarm messages on page 146.You can always view the list of currently active alarms by entering the menu system and selecting PROPERTIES > ALARM LIST.In the alarm list, the alarms are listed with their ID numbers. To see the name and time stamp of the alarm, press OK. Use S and T to scroll through the name, ID and time stamp. If the text is too long, press OK (X) to scroll through the rest of the text.Help deskIf you need support regarding airtime, you may call the Airtime Provider help desk. To see the help desk number, select HELP DESK in the menu system.The display will show the name and phone number of your Airtime Provider, if it is available on the SIM card. If the information is not available on the SIM card, you can use the built-in web interface of the EXPLORER™ 700 to store the help desk name and number. For further information, see Accessing the Help desk on page 132.
Chapter 3: Using the display and keypad98-122988-DraftB6 45Dynamic information in the displayTypes of display informationText in the display can be:• Information of received messages.• Alarms.•Status information.•Request for action.Received messagesWhen messages arrive in your EXPLORER™ 700, the display indicates the number of new messages that have arrived, and the red message indicator is flashing.The messages can be SMS messages or notification of voice mail. If the message is an SMS message, you can go directly to the message list by pressing OK.If the message is information of voice mail, you can press OK or C to go back to the Main screen. The red message indicator will keep flashing until you have collected your voice mail.To hear your voice mail, call the voice mail service number provided by your Airtime Provider. To see the voice mail service number, select PROPERTIES > VOICE MAIL NUMBERAlarmsWhen alarms are issued in your EXPLORER™ 700, the display indicates the number of new alarms, and the red message indicator is flashing.For further information, see Display of alarm messages on page 146.All alarms are logged in the alarm log. For information on the alarm log, see Alarm log on page 152. To view explanations for the alarms that may appear in the display, refer to List of alarms on page 147.
Chapter 3: Using the display and keypad98-122988-DraftB6 46Status informationStatus information in the display is normally shown in the lower line of the Main screen. Examples of status information are: READY, REGISTERING and DATA ACTIVE.Displaying ongoing transmissionWhen a call or data session is in progress, the display shows DATA ACTIVE in the Main screen.Request for actionA request for action, if it is not an alarm, is shown in the lower line of the display. This could be e.g. POINT NOW? or INSERT SIM.When the text is a question, press OK to accept. What’s next?This chapter has explained how to navigate in the display menu system and how to use it for basic setup of the EXPLORER™ 700.The following chapter, Using the interfaces, explains in detail how to set up and use each interface of the EXPLORER™ 700.WARNING! When the EXPLORER™ 700 is powered on, stay clear of the antenna front! The antenna emits radio frequency energy, not only when the display shows DATA ACTIVE. Always keep a minimum distance of 1 m from the antenna front.
98-122988-DraftB6 In this chapter 47Chapter 4Using the interfaces 4In this chapterThis chapter describes how to use the interfaces of the EXPLORER™ 700. For each connection type it describes how to connect cables and the necessary setup to establish a connection. It does not describe advanced configuration of interfaces. For this type of information, refer to the “Configuring...” sections for the data interfaces in Chapter 5, Using the web interface.GeneralTools for setup and useOverviewThe display and keypad can be used for simple setup, but for enhanced use and for configuration of interfaces, you need to connect a computer (PC, laptop or similar).With a computer and a browser, you can use the following to set up the EXPLORER™ 700:• The built-in web interface of the EXPLORER™ 700•The BGAN LaunchPadThe web interface of the EXPLORER™ 700The web interface is a built-in web server for setting up and controlling the EXPLORER™ 700, using a connected computer with a browser. For information on how to use the web interface, see Using the web interface on page 80.The BGAN LaunchPadBGAN LaunchPad from Inmarsat is a computer application for setting up terminals in the BGAN system. A CD-ROM with the LaunchPad is included in the delivery. For information on how to use the LaunchPad, refer to the user guide provided with the LaunchPad.
Chapter 4: Using the interfaces98-122988-DraftB6 General 48Services and interfacesA variety of services can be accessed from different interfaces on the EXPLORER™ 700. The following table shows the possible combinations of services and interfaces, and which types of equipment can be used.ServiceInterface on the EXPLORER™ 700Phone/Fax Bluetooth USB LAN WLAN ISDN Display/KeypadCircuit Switched Connection3.1 kHz AudioAnalog telephoneBluetooth handsetISDN telephoneG3 Fax machineG4 fax machineStandard VoiceAnalog telephoneBluetooth handsetISDN telephoneDataComputer with analog modemComputer Computer(64 kbps UDI)Computer with ISDN modemPacket Switched ConnectionDatamulti-userComputer Computer ComputerDatasingle-userComputer Computer Computer ComputerSMSComputer Computer Computer Computer Computer with ISDN modemView only
Chapter 4: Using the interfaces98-122988-DraftB6 General 49Enabling or disabling an interfaceOverviewBy default, all interfaces are enabled. However, you can disable the LAN interface, the ISDN interface, the WLAN interface, the Bluetooth interface and/or the Phone/Fax interface in order to minimize the power consumption.Using display and keypadTo enable or disable an interface using the display and keypad, do as follows:1. Enter the menu system.From the Main screen, press S or T.2. Select SETTINGS > INTERFACES.3. Select the interface you want to enable or disable.4. Select ON to enable or OFF to disable.Using web interfaceTo enable or disable an interface using the web interface, do as follows:1. Connect a computer. Refer to the relevant section in this chapter, e.g. Connecting to the LAN interface on page 67.2. Access the web interface.For further information, see The web interface on page 80.3. From the left navigation pane in the web interface, selectSETTINGS > Interfaces.4. Select Enabled or Disabled next to the relevant interface.Note The USB interface cannot be disabled; it is always enabled.
Chapter 4: Using the interfaces98-122988-DraftB6 Bluetooth pairing 50Bluetooth pairingWhat is pairing?Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate with one another. When this happens, the two devices exchange passkeys and join a pair. The pairing process only takes place the first time the two devices are connected. Once the two devices have established a pair, they automatically accept communication when one device recognizes the other device.Pairing devices in which you can enter a passkeyThis section describes how to pair devices in which you can enter a passkey. For information on pairing devices with a fixed passkey from your EXPLORER™ 700, see Pairing Bluetooth devices from the web interface on page 115.The following procedure presupposes that the EXPLORER™ 700 is configured to be visible to other Bluetooth devices, and that the Bluetooth interface is turned on. For information on configuration, see Configuring the Bluetooth interface on page 113.Do as follows to pair the devices:1. Start up the EXPLORER™ 700.For further information, see Getting started on page 12.2. Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER™ 700.3. On your Bluetooth device, search for new devices and select the EXPLORER™ 700 when it is found. The default Bluetooth name of the EXPLORER™ 700 is EXPLORER 700.If there is more than one EXPLORER™ 700 in the list, you can use the MAC address to locate the correct one. To see the MAC address of your EXPLORER™ 700, enter the display menu system and select PROPERTIES > TERMINAL > HARDWARE > MAC.4. On your Bluetooth device, enter the passkey of your EXPLORER™ 700. The default passkey is the serial number of your EXPLORER™ 700. To see the serial number, look at the label on the back of your EXPLORER™ 700, or enter the menu system and select PROPERTIES > TERMINAL > HARDWARE > UNIT SER. NO.The new device is now paired and ready to communicate with the EXPLORER™ 700.Note The method for pairing devices may vary depending on your Bluetooth device. Consult your Bluetooth device documentation for information.Note Maximum 7 devices can be paired with the EXPLORER™ 700. If you have already paired 7 devices you have to unpair a device before you can pair a new one. For information on how to unpair devices, see Unpairing devices on page 117.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 51Using a phone or fax machineSelecting the call typeDefinitionThe phone connection can be either a Standard Voice connection or a 3.1 kHz Audio connection. In the web interface you can set up which type of connection to use by default when you make or receive a call from the Phone/Fax, ISDN or Bluetooth interface. When connecting a fax or a modem you must use 3.1 kHz Audio.Example: If you always have a fax connected to the same Phone/Fax interface you can set this interface to 3.1 kHz Audio only. This will mean that if an incoming Standard Voice call is received, this Phone/Fax interface will not ring.Selecting the default outgoing call typeTo select the default call type for outgoing calls, first connect a computer. Refer to the relevant section in this chapter, e.g. Connecting to the LAN interface on page 67. For information on how to set up the outgoing call types for ISDN, see Configuring the ISDN interface on page 119.For the Phone/Fax or Bluetooth interface, do as follows:1. Access the web interface. For further information, see The web interface on page 80.2. Select SETTINGS > Interfaces. 3. Select the relevant Phone/Fax or Bluetooth interface.4. At Outgoing calls, select Standard or 3.1 kHz Audio.Up to 7 Bluetooth devices can be connected to the Bluetooth interface. Remember to set the call type for each handset in the BLUETOOTH VOICE DEVICES list.Overriding the default outgoing call typeTo override the default setting for a specific outgoing call, do as follows:•To use Standard Voice for the call,dial 1* before the number. •To use 3.1 kHz Audio for the call,dial 2* before the number.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 52Example: To make a call to Thrane & Thrane in Denmark (+45 39558800), forcing the connection to use Standard Voice, dial 1* 0045 39558800 followed by # if calling from an analog or ISDN phone, or off-hook key if calling from a Bluetooth handset.Phone numbers for incoming 3.1 kHz Audio and Standard Voice3.1 kHz Audio and Standard Voice have separate phone numbers. This way, a person calling a phone connected to the EXPLORER™ 700 can select whether to use 3.1 kHz Audio or Standard Voice, simply by using one of the two phone numbers. If the Mobile subscriber numbers are available on the SIM card you can look them up, using either the display menu system or the web interface.To view the phone numbers for Standard Voice and 3.1 kHz Audio, do one of the following:• Select PROPERTIES > MOBILE NUMBERS in the display menu system, or• access the web interface and select PROPERTIES. The numbers are listed in the field Mobile subscriber numbers. For further information, see The web interface on page 80.If the numbers are not available in the display menus nor the web interface, refer to your airtime subscription.For information on how to make a call to the EXPLORER™ 700, see Making a call to the EXPLORER™ 700 on page 58.Selecting the incoming call typeTo select which call types are accepted for an incoming call, first connect a computer. Refer to the relevant section in this chapter, e.g. Connecting to the LAN interface on page 67. For information on how to set up the incoming call types for ISDN, see Configuring the ISDN interface on page 119.For the Phone/Fax or Bluetooth interface, do as follows:1. Access the web interface. For further information, see The web interface on page 80.2. Select SETTINGS > Interfaces.3. Select the relevant Phone/Fax or Bluetooth interface.4. At Incoming Calls, check Standard or 3.1 kHz Audio or both. For Bluetooth, remember to set the call type for each handset in the BLUETOOTH VOICE DEVICES list.If the call type used for a call to the EXPLORER™ 700 is not selected in the web interface, the connected phone will not ring.Note This will not change the default call type, only the type used for the ongoing call.Note The call type you are using must be selected in the web interface (refer to the next section).
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 53Connecting an analog phone or a fax machineBefore connecting to the Phone/Fax interfaceTo connect a phone or a fax machine to one of the Phone/Fax connectors, you need an analog telephone cable with an RJ-11 connector. For specifications and pin-out, refer to Phone interface, 2-port on page 156.Connecting to the Phone/Fax interfaceDo as follows:1. Connect the cable to your phone or fax machine.2. Connect the other end of the cable to one of the Phone/Fax connectors on the EXPLORER™ 700. 3. Power up the EXPLORER™ 700 and point the antenna as described in Pointing the antenna on page 24. 4. Check the connection by making a phone call or sending a fax. See Making or receiving a phone call with the EXPLORER™ 700 on page 57 or Sending or receiving a fax message on page 63.If connection fails, check that the interface is enabled in the EXPLORER™ 700.If the analog phone icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49.If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 140.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 54Connecting an ISDN phone or a G4 fax machineBefore connecting to the ISDN interfaceTo connect a phone or a fax machine to one of the ISDN connectors, you need an ISDN cable with an ISDN connector. For specifications and pin-out, refer to ISDN interface, 2-port on page 157.Connecting to the ISDN interfaceThe ISDN interface supports connection of up to 8 devices per ISDN interface. However, if you are going to connect more than one device per interface, the devices must be self-powered. The ISDN interface can supply maximum 1 W.The Core network presently only supports one 64 kbps ISDN channel per subscription.Do as follows:1. Connect the ISDN cable to your phone or fax machine.2. Connect the other end of the cable to one of the ISDN connectors on the EXPLORER™ 700.3. Power up the EXPLORER™ 700 and point the antenna as described in Pointing the antenna on page 24. 4. Check the connection by making a phone call or sending a fax. See Making or receiving a phone call with the EXPLORER™ 700 on page 57 or Sending or receiving a fax message on page 63.If connection fails, check that the interface is enabled in the EXPLORER™ 700.If the ISDN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49.If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 141.Important The ISDN interface and the LAN interface use the same connector type. Be careful not to connect to the wrong interface.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 55Connecting a Bluetooth handsetBefore connecting a Bluetooth handsetTo use a Bluetooth handset with the EXPLORER™ 700, you first have to pair the two devices.For information on pairing devices, see Bluetooth pairing on page 50.The Bluetooth handset must be placed within a maximum distance of 100 m from the EXPLORER™ 700. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment. In an office environment, you should be able to establish a connection across the adjoining 2-3 rooms.Connecting a paired Bluetooth handsetThis section does not describe configuration of the Bluetooth interface. For information on configuration, see Configuring the Bluetooth interface on page 113.If the devices are already paired, do as follows to connect:1. Power up the handset and the EXPLORER™ 700. 2. Place the handset close to the EXPLORER™ 700. 3. Turn on Bluetooth on your device.The Bluetooth connection should now be established, and you are ready to make a call.If connection fails, check that the interface is enabled in the EXPLORER™ 700.If the Bluetooth icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49.If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 142.For information on how to make and receive calls, see Making or receiving a phone call with the EXPLORER™ 700 on page 57.Note The Bluetooth and WLAN interfaces may interfere with each other if they are both active. For optimum performance, do not use Bluetooth and WLAN simultaneously, or use WLAN mode 802.11a (5 GHz) if possible.Note Maximum 7 devices, including voice and data devices, can be connected at the same time.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 56Entering the SIM PIN using a phoneEntering the PINIf you have a phone connected to the EXPLORER™ 700, you can use it to enter the PIN at start up, as an alternative to the keypad.When the EXPLORER™ 700 is waiting for a PIN, you will hear 2 beeps - pause - 2 beeps - etc. in your phone.You simply dial the PIN the same way you would dial a phone number:•For an analog or ISDN phone, take the phone off hook and dial <PIN> followed by #. When you hear a “busy” tone or a dialing tone, the PIN has been accepted and you can put the phone back on hook.•For a Bluetooth handset, dial <PIN> and press off hook key. When you hear a “busy” tone or a dialing tone, the PIN has been accepted and you can press the on hook key.Wrong PINIf, instead of the busy tone or dialing tone, you continue to hear 2 beeps - pause - 2 beeps - etc., it means the PIN was wrong. Check that you have the correct PIN and try again.If a wrong PIN has been entered three times, you will hear 3 beeps - pause - 3 beeps - etc. This means you have to enter the PUK (PIN Unblocking Key) provided with your SIM card. After entering the PUK, you must enter a new PIN of your own choice (4 to 8 digits long).Dial the following:<PUK> * <New PIN> * <New PIN> followed by # or off-hook key.Example: If the PUK is 87654321 and the new PIN is 1234, dial87654321 * 1234 * 1234 followed by # or off-hook key.If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact your Airtime Provider for a new SIM card.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 57Making or receiving a phone call with the EXPLORER™ 700Analog phone, ISDN phone or Bluetooth handsetFirst connect your phone to the relevant interface. For further information, see Before connecting to the Phone/Fax interface on page 53, Before connecting to the ISDN interface on page 54, or, for the Bluetooth handset, Pairing devices in which you can enter a passkey on page 50.Making a callYou have two methods for making a call:•Short Dial. If the number is in the phone book of the EXPLORER™ 700, you can use the Short Dial number, which is found in the first column of the phone book in the web interface. See Short dial on page 90.Simply dial 0 <Short Dial> followed by # or off-hook key.Example: To call entry number 4 in the phone book, dial 04 followed by # or off-hook key.•Manual Dial. To make a call, dial00 <country code> <phone number> followed by # or off-hook key.Example: To call Thrane & Thrane in Denmark (+45 39558800) from an analog or ISDN phone, dial 00 45 39558800 #If there was an error establishing the connection, the web interface and the display of the EXPLORER™ 700 show an error message. Refer to the Troubleshooting Guide on page 140.Receiving a callTo be able to receive a call, the phone must be connected to the relevant interface on the EXPLORER™ 700. By default, all devices connected to the Phone/Fax interface, the ISDN interface or the Bluetooth interface will ring when one of the mobile subscriber numbers is called. Note, however, that this depends on the call type settings. Refer to Selecting the incoming call type on page 52.Information of missed calls is stored in the call log of the EXPLORER™ 700. You can view the call log with the display menu system or the web interface. See Calls menu on page 38 or Viewing the lists of calls on page 92.Note There are different methods for activating a call, depending on the type of phone:•Analog phone or ISDN phone: Dial # after the number.•Bluetooth handset: Press the off-hook key after the number.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 58Making a call to the EXPLORER™ 700To make a call to a phone connected to the EXPLORER™ 700, dial +870 <Mobile subscriber number>•+ is the prefix used in front of the country code for international calls. This is 00 when calling from countries in Europe and from many other countries.•Mobile subscriber number. If the mobile subscriber numbers are available on the SIM card, you can look them up using the display menu system or the web interface. •Display menu system: Enter the menu system and select PROPERTIES > MOBILE NUMBERS.•web interface:If a computer is connected, access the web interface, select PROPERTIES and locate the Mobile subscriber numbers section. For further information on the web interface, see The web interface on page 80.If the mobile subscriber numbers are not available in the display menu system nor the web interface, refer to your airtime subscription.Dialing functionsOverviewThere are a number of dialing functions available in the EXPLORER™ 700.The following list shows the allocated special-purpose numbers for the EXPLORER™ 700.Note There are two Voice numbers, one for 3.1 kHz Audio and one for Standard Voice.Number Function0 * followed by # or off-hook key Redial last called number on this interface.00 * followed by # or off-hook key Redial last answered call on this interface.Note: If the last answered number is an unlisted number, you will not be allowed to dial back.0 followed by one of the numbers 1-199and # or off-hook keyShort dial phone numbers in phone book.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 59Apart from the numbers above, the EXPLORER™ 700 uses the following dialing prefixes:•1* before the phone number will force the connection to use Standard Voice.•2* before the phone number will force the connection to use 3.1 kHz Audio.•#31# before the phone number will hide the callers phone number to the recipient.•*31# before the phone number will show the callers phone number to the recipient where it would otherwise be hidden, e.g. because the number is an ex-directory number.•R is used during a call to indicate that the following key-presses should activate a supplementary services function. The supplementary services functions supported by the EXPLORER™ 700 are described in the subsequent sections.Making local phone callsYou can make local calls between phones connected to the EXPLORER™ 700.Local phone numbers always start with 0.For an overview of the numbers, see Overview on page 58.To make a local call, dial<local number> followed by # or off-hook key.Up to 7 Bluetooth handsets can be connected at the same time, but only one call can be active on the Bluetooth interface.0200 followed by # or off-hook key Local call broadcast to all Bluetooth handsets.All connected Bluetooth handsets will ring. The first handset that answers, takes the call.0 followed by one of the numbers 201-207 and # or off-hook keyLocal call to Bluetooth handset.0300 followed by # or off-hook key Local call broadcast to both analog phones.0 followed by one of the numbers 301-302 and # or off-hook key Local call to analog phone. 0400 followed by # or off-hook key Local call broadcast to all ISDN phones.0 followed by one of the numbers 401-408 and # or off-hook keyLocal call to ISDN phone on port 1.0 followed by one of the numbers 411-418 and # or off-hook keyLocal call to ISDN phone on port 2.0900 followed by # or off-hook key Local call broadcast to all handsets.Number FunctionNote You cannot make local calls between two Bluetooth handsets through the EXPLORER™ 700. You can only make local calls between an analog or ISDN phone and a Bluetooth handset, or between an analog phone and an ISDN phone.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 60You can look up the local Bluetooth phone numbers in the display or in the web interface as follows:•Display Enter the menu system and select PROPERTIES > BLUETOOTH DEVICES. The list shows all accepted Bluetooth devices with local number and Bluetooth name.•web interface Access the web interface and selectSETTINGS > Interfaces > Bluetooth > Paired Devices. The paired voice devices are listed with their local phone numbers.Local numbers of analog phones and ISDN phones are assigned according to the table in Overview on page 58. Note that if you are using local numbers for ISDN devices, the numbers must be programmed in the devices.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 61Handling waiting callsDuring a call, if a second party attempts to make contact with you, you will hear a Call Waiting indication. The Call Waiting indication is two beeps and a pause of 3 seconds, then two beeps again etc. If no action is taken, the waiting call is released after a time out period.When you receive a Call Waiting indication, you have the following options:Holding a callDuring a call, you may place the initial call on hold while another call is made. Note The phone must have an R key to be able to use these functions.The EXPLORER™ Bluetooth Handset uses a softkey in stead of the R key.If you want to: Do as follows:Clear the current call,and accept the waiting call.Press R 1 #, within the time out period.Hold the current call,and accept the waiting call.Press R 2 #, within the time out period.Ignore the waiting call. Take no action.Reject the waiting call. Press R 0 #, within the time out period.Note The phone must have an R key to be able to use these functions.The EXPLORER™ Bluetooth Handset uses a softkey in stead of the R key.If you want to: Do as follows:Place a call on hold. Press R 2 #.Place the existing call on hold and establish a new call.Press R and dial the second phone number followed by #.Shuttle between the two calls. Press R 2 #(irrespective of whether the second call was acquired using Call Hold or acceptance of Call Waiting.)Clear the held call, if no waiting call exists. Press R 0 #.Clear an active call and return to the held call. Press R 1 #. Note that this is only possible if no waiting call exists.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 62Transferring a callWhen you receive a call, you can transfer this call to another phone or headset connected to the EXPLORER™ 700.To transfer the incoming call to another phone or headset, do as follows:1. Press R 4 * <local number> #.The phone or headset with the local number you dialed starts to ring. If your phone and the recipient’s phone or headset are both Bluetooth devices, your phone is now disconnected. When the call is answered, a connection is established between the initial caller and the new recipient.2. If only one or none of the devices are Bluetooth devices, you have two options.• Hang up. The phone or headset you transferred the call to continues to ring. When the call is answered, a connection is established between the initial caller and the new recipient.• Do not hang up. When the new recipient answers, you can have a conversation before hanging up. When you hang up, the call is handed over to the initial caller.Note The phone must have an R key to be able to use these functions.The EXPLORER™ Bluetooth Handset uses a softkey in stead of the R key.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a phone or fax machine 63Sending or receiving a fax messageHandling delaysWhen sending or receiving fax messages over satellite, both fax units must be capable of handling longer delays without timing out. Some fax machines have an Overseas mode, which enables the unit to handle the long delays.Sending a fax messageThe fax machine must be connected to the Phone/Fax interface or the ISDN interface of the EXPLORER™ 700. Refer to Before connecting to the Phone/Fax interface on page 53 or Before connecting to the ISDN interface on page 54.3.1 kHz Audio must be used for an analog fax machine. Refer to Selecting the default outgoing call type on page 51.UDI must be used for an ISDN fax machine, Refer to Configuring the ISDN interface on page 119.To send a fax from a fax machine connected to the EXPLORER™ 700, dial 00 <country code> <phone number> #Example: To send a fax to Thrane & Thrane in Denmark (+45 39558888), dial 00 45 39558888 #Receiving a fax messageAn analogue fax machine connected to the EXPLORER™ 700 can only receive a fax with 3.1 kHz Audio. Refer to Selecting the incoming call type on page 52.An ISDN fax machine connected to the EXPLORER™ 700 can only receive a fax with UDI.Make sure the fax is sent to the 3.1 kHz Audio phone number and that 3.1 kHz Audio or UDI is enabled for the relevant interface.Note If the default setting in the web interface is not 3.1 kHz Audio, you can dial 2 * before the number, to force the connection to use 3.1 kHz Audio. For further information, see Selecting the default outgoing call type on page 51.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 64Using a computerChoosing an interface for data connectionThe EXPLORER™ 700 has five types of interface for data connection: LAN, USB, ISDN, WLAN and Bluetooth. The following table shows some characteristics of each interface, to help you choose the right interface for your application.Interface Power Consumption Amount of Setup RangeLAN High None (or very little)Up to 100 m of cableUSB Low Some setup necessary Up to 5 m of cableISDN Medium Some setup necessary Up to 100 m of cableWLAN High Some setup necessary Wireless connection.Up to 100 m depending on the transmitter in the computer and on the transmission conditions.Bluetooth Medium Can be complicated, depending on operating system.Wireless connection.Up to 100 m depending on the transmitter in the computer and on the transmission conditions.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 65Standard or Streaming dataDefinitionThe BGAN network supports different classes of data connection to the Internet. The main classes are Standard data and Streaming data.• Using a Standard data connection, several users can share the data connection simultaneously. This type of connection is ideal for TCP/IP traffic such as e-mail, file transfer, and Internet and intranet access. The user pays for the amount of data sent and received.• Using a Streaming data connection, you get an exclusive, high-priority connection, ensuring seamless transfer of data. This type of connection is ideal for time critical applications like live video over IP.The user pays for the duration of the connection (per minute charge).You can set up various types of connection using the Profiles and a Traffic Flow Template. For further information, see Using Profiles on page 127 and Using a Traffic Flow Template on page 130.Setting up and activating a Streaming connectionBy default, any data connection on the EXPLORER™ 700 is a Standard data connection.If you want to set up a Streaming connection, select a Streaming Profile when setting up your data interface. See the “Configuring...” section for your interface in Chapter 5, Using the web interface. Before starting a Streaming session on the LAN interface, make sure you have set up the Streaming Profile for the LAN interface.To start or stop a Streaming session on the LAN interface, do as follows:1. Access the web interface.2. Go to the Home window and locate the field STREAMING PROFILES ON LAN.3. Click the Start or Stop link of the relevant Streaming Profile. Note For optimum performance it is important that you select the right traffic class when defining Profiles for your connection. Note When running a Streaming session you are charged for the time you are connected. A started Streaming session will stay active until you stop it.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 66Using the LAN interfaceBefore connecting to the LAN interfaceThe LAN interface on the EXPLORER™ 700 comprises two connectors. If the two LAN connectors are used simultaneously, the EXPLORER™ 700 should be in Router mode. Refer to Configuring the LAN interface on page 107.To connect to the LAN (Local Area Network) interface, use a shielded cable mounted with an RJ-45 connector. For specifications, refer to LAN interface, 2-port on page 158.For the LAN interface to work without any further setup, the computer must be set up to obtain an IP address and a DNS server address automatically. To check these settings on your computer, do as follows (For Windows XP):1. Select Connect To > Show All Connections from the Start menu.2. Double-click Local Area Connection.3. Click Properties4. Select Internet Protocol (TCP/IP) from the list and click Properties. Make sure both fields are set to obtain an address automatically.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 67Connecting to the LAN interfaceThis section does not describe configuration of the LAN interface. For information on configuration, see Configuring the LAN interface on page 107.To connect to the LAN interface, do as follows:1. Connect the LAN cable to the network interface of your computer.A suitable cable is provided with your EXPLORER™ 700.2. Connect the other end of the cable to one of the LAN connectors on the EXPLORER™ 700. 3. Power up the EXPLORER™ 700 and point the antenna as described in Pointing the antenna on page 24. After pointing, the connection is automatically established. By default, the connection is a Standard data connection.4. Check the connection, e.g. by starting your Internet Browser.If connection fails, check that the interface is enabled in the EXPLORER™ 700. If the LAN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49.If connection still fails, refer to the Troubleshooting Guide on page 142.Important The ISDN interface and the LAN interface use the same connector type. Be careful not to connect to the wrong interface.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 68Using the WLAN interfaceBefore connectingThe computer should be placed within a maximum distance of 100 m from the EXPLORER™ 700. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment. In an office environment, you should be able to establish a connection across the adjoining 2-3 rooms.Connecting to the WLAN interfaceThis section does not describe configuration of the WLAN interface. For information on configuration, see Configuring the WLAN interface on page 110.Before you can use the WLAN interface, you have to enter the country code in the EXPLORER™ 700. For further information, see Configuring the WLAN interface on page 110.To connect to the WLAN interface, do as follows:1. Power up the EXPLORER™ 700 and point the antenna.2. Power up your computer and place it close to the EXPLORER™ 700.3. Select the EXPLORER™ 700 WLAN access point on your computer.The default name is EXPLORER 700.4. Start your Internet browser or E-mail program.If connection fails, check that the interface is enabled in the EXPLORER™ 700.If the WLAN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If the interface is enabled but connection fails, refer to the Troubleshooting Guide on page 143.Note The Bluetooth and WLAN interfaces may interfere with each other if they are both active. For optimum performance, do not use Bluetooth and WLAN simultaneously, or use WLAN mode 802.11a (5 GHz) if possible.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 69Using the USB interfaceBefore connecting to the USB interfaceTo connect to the USB (Universal Serial Bus) interface, use a USB cable mounted with a USB type B connector. A suitable cable is provided with your EXPLORER™ 700. For specifications, refer to USB interface on page 159.First time setup of USBIf it is the first time you connect your computer to the EXPLORER™ 700 using the USB interface, or you have exchanged the EXPLORER™ 700 with another EXPLORER™ 700, you must install a driver as follows: 1. Power up your computer.2. Connect the USB cable to the USB port of your computer.3. Connect the other end of the cable to the USB connector on the EXPLORER™ 700. 4. Power up the EXPLORER™ 700 as described in Getting started on page 12.5. Your computer should now automatically discover that new hardware is connected. 6. On Windows XP, the New Hardware Wizard will start automatically. Go through the wizard as follows:7. In the New Hardware Wizard, select No, not this time when you are asked if Windows can search for software. 8. Click Next.9. Insert the Thrane & Thrane CD-ROM provided with your EXPLORER™ 700 into the CD-ROM drive of your computer.10. Select Install the software automatically and click Next.11. If you get a warning that the software has not passed Windows logo testing, you can safely click Continue Anyway. 12. Click Finish when the installation is complete.Note The following description is for Windows XP. If you are using a different operating system, the procedure may be different.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 70When you finish the wizard, the Thrane & Thrane EXPLORER™ USB driver is installed.13. Create a dial-up connection as described in Using 64 kbps UDI (ISDN) through the USB interface on page 70.Connecting to the USB interfaceThis section does not describe configuration of the USB interface. For information on configuration, see Configuring the USB interface on page 105.If you are connecting your computer to the USB interface for the first time, see First time setup of USB on page 69.To connect to the USB interface, do as follows:1. Power up your computer.2. Connect the USB cable to the USB port of your computer.3. Connect the other end of the cable to the USB connector on the EXPLORER™ 700. 4. Power up the EXPLORER™ 700 and point the antenna as described in Getting started on page 12.5. To enable communication on the USB interface, open your dial-up connection as described in the following steps.6. In Windows XP, select Connect To from the Start menu.7. Select the dial-up connection created for this USB connection.8. Click Dial and wait for the connection to be established. Then start your Internet browser or mail program.If connection fails, refer to the Troubleshooting Guide on page 144.Using 64 kbps UDI (ISDN) through the USB interfaceYou can communicate using ISDN through the USB interface of the EXPLORER™ 700, provided that your Internet Service Provider (ISP) supports Unrestricted Digital Information (UDI) and that it is included in your subscription.Note The following description is for Windows XP. If you are using a different operating system, the procedure may be different.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 71The necessary setup is very limited, so you can very quickly establish a live connection. Note however, that you are charged for the time you are connected (per minute rate).Do as follows: 1. Make sure 64 kbps UDI is included in your subscription.2. From your Airtime Provider, acquire the ISP phone number, User name and Password to access the 64 kbps UDI service.3. If you have not yet installed the Thrane & Thrane EXPLORER™ USB driver from the Thrane & Thrane CD, install it as described in First time setup of USB on page 69.4. Connect and create a dial-up connection as described in Using 64 kbps UDI (ISDN) through the USB interface on page 70, with the following exceptions:• When you are asked for a phone number, type in the ISP phone number.• When you are asked for User name and password, type in the User name and Password provided by your ISP.5. To enable communication, simply open your 64 kbps UDI dial-up connection and click Dial.You now have a 64 kbps UDI connection to the Internet.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 72Using a computer with ISDNBefore connectingThe ISDN interface on the EXPLORER™ 700 comprises two connectors and supports connection of up to 8 devices simultaneously. However, the Core network presently only supports one 64 kbps ISDN channel per subscription.To connect to the ISDN interface, use an ISDN cable with an ISDN connector. For specifications, refer to ISDN interface, 2-port on page 157.Connecting a computer to the ISDN interfaceThis section does not describe configuration of the ISDN interface. For information on configuration, see Configuring the ISDN interface on page 119.To connect to the ISDN interface, do as follows:1. Connect your computer to your ISDN modem.2. Connect the ISDN cable between your ISDN modem and one of the ISDN connectors on the EXPLORER™ 700.3. Power up the EXPLORER™ 700 and point the antenna as described in Getting started on page 12.4. On your computer, activate your dial-up connection.5. Check the connection, e.g. by starting your Internet Browser.If connection fails, check that the interface is enabled in the EXPLORER™ 700. If the ISDN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49.If connection still fails, refer to the Troubleshooting Guide on page 141.Important The ISDN interface and the LAN interface use the same connector type. Be careful not to connect to the wrong interface.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 73Using a computer with BluetoothBefore connecting a computer to the Bluetooth interfaceThe EXPLORER™ 700 supports various Bluetooth profiles. Remember to activate/install the profile(s) you are going to use on your computer.For a list of supported Bluetooth profiles, see Bluetooth interface on page 161.The computer should be placed within a maximum distance of 100 m from the EXPLORER™ 700. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment. In an office environment, you should be able to establish a connection across the adjoining 2-3 rooms.If the two devices have not been connected before, you need to pair the devices. For further information, see the section Bluetooth pairing.Connecting a computer to the Bluetooth interfaceThis section does not describe configuration of the Bluetooth interface. For information on configuration, see Configuring the Bluetooth interface on page 113.If the devices are already paired, do as follows to connect:1. Place the computer close to the EXPLORER™ 700.2. Power up the EXPLORER™ 700 and point the antenna.3. Power up your computer.4. Turn on Bluetooth on your computer.If the devices are paired, the Bluetooth connection should now be established.Note that if your Bluetooth connection is defined as a dial-up connection, you have to open the dial-up connection before you can access the Internet or the web interface. See Connecting to the USB interface on page 70. If connection fails, check that the interface is enabled in the EXPLORER™ 700.If the Bluetooth icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If the interface is enabled but connection fails, refer to the Troubleshooting Guide on page 145.Note The procedure may vary depending on the Bluetooth interface in your computer. Consult your Bluetooth manual for details.Note The Bluetooth and WLAN interfaces may interfere with each other if they are both active. For optimum performance, do not use Bluetooth and WLAN simultaneously, or use WLAN mode 802.11a (5 GHz) if possible.Note Max. 7 devices, including voice and data devices, can be connected simultaneously.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 74Creating a dial-up connectionDo as follows: 1. Start up your computer and the EXPLORER™ 700.2. Connect the USB cable between your computer and the USB connector on your EXPLORER™ 700, or place your paired Bluetooth computer close to the EXPLORER™ 700. For information on Bluetooth, see Using a computer with Bluetooth on page 73.3. On your computer, select Connect To from the Start menu.4. Select Show All Connections.5. Open the New Connection Wizard and click Next.6. Select Connect to the Internet and click Next.7. Select Set up my connection manually and click Next.8. Select Connect using a dial-up modem and click Next.If other modems are installed, you must select the Thrane & Thrane EXPLORER™ USB driver, or the Bluetooth driver, from a list of modems.9. In the ISP Name field, type a name for your connection and click Next.10. When you are asked for a phone number, type: *98# if you want a Standard data connection to the Internet and/or the web interface, or *99# if you are going to connect only to the web interface of the EXPLORER™ 700.To dial up using a specific Profile, type *98*<CID>#. Note The following description is for Windows XP. If you are using a different operating system, the procedure may be different.
Chapter 4: Using the interfaces98-122988-DraftB6 Using a computer 75To find the <CID> number, access the web interface, select SETTINGS > Interfaces > USB (or Bluetooth) and locate the Profile CIDs section at the bottom of the window. For further information, see Configuring the USB interface on page 105 orConfiguring the Bluetooth interface on page 113. 11. Click Next.12. If you are using UDI, enter the User name and Password and click Next. If you are not using UDI, simply click Next without entering User name and Password.See Using 64 kbps UDI (ISDN) through the USB interface on page 70.13. Click Finish.When you connect to the USB interface, or to the Bluetooth interface using dial-up, you must open this dial-up connection to access the Internet or the web interface.To open the dial-up connection (in Windows XP), select Connect To from the Start menu, select your dial-up connection and click Dial. When the connection is established, you can access the Internet as usual.Note You may need to enter User name and Password to access the Internet. If necessary, enter the User name and Password supplied by your Internet Provider.
Chapter 4: Using the interfaces98-122988-DraftB6 Additional interfaces 76Additional interfacesUsing the EXPLORER™ 700 antennaBefore connecting the antennaYou can use the EXPLORER™ 700 with the antenna attached to the transceiver, or you can detach the antenna from the transceiver and use it as a separate antenna unit.If you are using the antenna attached to the transceiver, use the short antenna cable to connect antenna and transceiver.If you are using the antenna detached from the transceiver, use one of the antenna cables from Thrane & Thrane, or a cable with the same specifications. For information on available lengths, see Options and accessories on page 136. For specifications on the antenna interface, refer to Antenna interface on Transceiver on page 162.Connecting the antennaDo as follows:1. Connect the antenna cable to the connector on the antenna module.• If you are going to use the antenna and transceiver attached as one unit, use the short antenna cable provided with your EXPLORER™ 700.• If you are going to use the antenna separated from the transceiver, first open the terminal and gently lift the transceiver out of the antenna frame. Then place the antenna in a location with a clear view to the satellite and connect the antenna cable.2. Connect the other end of the cable to the antenna connector on the transceiver.You are now ready to power up, enter PIN code and point the antenna of the EXPLORER™ 700.
Chapter 4: Using the interfaces98-122988-DraftB6 Additional interfaces 77Using a solar panelBefore connectingThe EXPLORER™ 700 battery must be inserted when a solar panel is used. When the solar panel is connected, it will supply the power to charge the battery of the EXPLORER™ 700.To connect to the solar panel interface, use a suitable cable matching the output power of your solar panel. For specifications on the solar panel interface, refer to Solar panel interface on page 165.Connecting a solar panelDo as follows:1. Make sure the battery is inserted.2. Connect the cable to your solar panel.3. Connect the other end of the cable to the DC in connector on the EXPLORER™ 700.4. Point the solar panel directly towards the sun to obtain maximum power.The battery is now charging. The indicator left to the display is constantly green as long as the battery is charging. When the battery is fully recharged, the green indicator is turned off. If the EXPLORER™ 700 is switched on, the green indicator will be flashing shortly every 2 seconds.If a charging error occurs, the green indicator on the EXPLORER™ 700 flashes rapidly. See the Troubleshooting Guide on page 137.Important Avoid shadows from trees, buildings or similar. Shadows reduce the output power of the solar panel significantly.
Chapter 4: Using the interfaces98-122988-DraftB6 Additional interfaces 78Using the I/O interfaceBefore connectingThe EXPLORER™ 700 has an Input/Output interface that can be used for control or signaling.One available function is: To implement a remote switch for switching on the EXPLORER™ 700, you can connect to I/O pin 1.For further information on the functions of the I/O interface, contact your distributor.For specifications on the I/O interface, refer to I/O interface on page 165.Connecting to the I/O interfaceDo as follows:1. Mount your cable(s) at one end with a connector of the following type:B2L 3.5/6, TT part no: 31-203302-443, Weidmuller Part no: 1727640000 (black).2. Connect the other end of the cable(s) to your control or signaling equipment.3. Connect the end with the newly mounted connector to the I/O interface on the EXPLORER™ 700.
Chapter 4: Using the interfaces98-122988-DraftB6 What’s next? 79Using the EXPLORER™ Bluetooth Handset chargerBefore connecting to the EXPLORER™ Bluetooth Handset charger interfaceIf you are using an EXPLORER™ Bluetooth Handset, you can recharge the handset using the DC charger interface of the EXPLORER™ 700.Use the charger cable supplied with the EXPLORER™ Bluetooth Handset.For specifications on the charger interface, see EXPLORER™ Bluetooth Handset charger interface on page 164.Connecting to the EXPLORER™ Bluetooth Handset charger interfaceDo as follows:1. Connect the Bluetooth charger cable to the charging connector on the EXPLORER™ 700. Make sure the connector is oriented correctly in relation to the coding of the plastic insert.2. Connect the other end of the cable to your EXPLORER™ Bluetooth Handset.If the EXPLORER™ 700 battery is inserted or the EXPLORER™ 700 is connected to power, the battery of the Bluetooth Handset is now recharged.What’s next?This chapter has described the basics of how to set up and use each interface.The following chapter, Using the web interface, describes how to use the built-in web interface for setting up and using the EXPLORER™ 700.
98-122988-DraftB6 In this chapter 80Chapter 5Using the web interface 5In this chapterThis chapter describes how to use the web interface to operate, set up and configure the EXPLORER™ 700. Initial configuration of interfaces is described in the chapter Using the interfaces on page 47.IntroductionThe web interfaceWhat is the web interface?The web interface is a built-in web server in the EXPLORER™ 700, used for operating, setting up and configuring the EXPLORER™ 700. You can access the web interface from a standard Internet browser. Internet Explorer 6.0, Mozilla Firefox 1.0 and Apple Safari 2.0 have been tested successfully with the web interface.You may be able to use other browser versions as well.ConnectingConnect your computer to the EXPLORER™ 700.Make sure your computer is set up for the interface you are planning to use for connecting to the EXPLORER™ 700. You can use LAN, USB, ISDN, WLAN or Bluetooth. See Using the interfaces on page 47 for details.To access the web interface, an Internet browser must be installed on the computer. Important If you are going to use USB or Bluetooth with Dial-up Networking to access only the web interface and not the Internet, you must use a dial-up connection with the phone number set to *99#. For further information, see Connecting to the USB interface on page 70.
Chapter 5: Using the web interface98-122988-DraftB6 Introduction 81Browser settingsIf you are connecting your computer using the LAN interface, the Proxy server settings in your browser must be disabled before accessing the web interface. Most browsers support disabling of the Proxy server settings for a specific IP address only, so you can disable Proxy server settings for the web interface only, if you wish. Consult your browser help for information.To disable the use of a Proxy server completely, do as follows:1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections > LAN Settings.2. Uncheck the box labeled Use a proxy server for your LAN. 3. Click OK.When the proxy server settings are disabled, close your browser. You may need to change this setting back on return to your Internet connection.Note The following description is for Microsoft Internet Explorer. If you are using a different browser, the procedure may be different.
Chapter 5: Using the web interface98-122988-DraftB6 Introduction 82Accessing and navigating the web interfaceAccessing the web interfaceTo access the web interface from a connected computer, do as follows:1. Connect your computer to the EXPLORER™ 700.For further information, see Using a computer on page 64.2. Start up the EXPLORER™ 700. For further information, see Getting started on page 12.3. Open your browser and enter the IP address of the EXPLORER™ 700.The standard IP address is 192.168.0.1.If your EXPLORER™ 700 uses a different IP address, you can look it up by entering the display menu system of the EXPLORER™ 700 and selecting PROPERTIES > IP ADDRESS.Overview of the web interfaceThe web interface consists of the following sections. NavigationStatusIcon Bar Contents SectionPaneMenu PathField
Chapter 5: Using the web interface98-122988-DraftB6 Introduction 83•The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section.•The status field shows battery status and signal strength.•The icon bar shows an icon for each interface that is enabled. It also shows icons for new SMS messages and for active alarms, when relevant. For explanations of the icons, see the next section, Icons in the icon bar.•The menu path shows the path through the menu system to the current page shown in the contents section. •The contents section shows the page selected in the navigation pane. This section is used for viewing or changing settings, or for performing actions.Icons in the icon barThe following icons may appear in the icon bar in the web interface:Icon ExplanationPhone/Fax interface is on.Bluetooth interface is on.LAN interface is on. USB interface is on.ISDN interface is on.WLAN interface is on.A new SMS message, or information of Voice mail, has arrived.Click the icon to see new messages or information of Voice mail. For further information, see Receiving a message on page 95.An alarm is pending.Click the icon to see a list of active alarms. For explanations of the alarm messages, see List of alarms on page 147.Note that the alarm icon will remain in the icon bar as long as the cause of the alarm is still present.
Chapter 5: Using the web interface98-122988-DraftB6 Introduction 84Navigating the web interface•To expand a menu, click the menu in the navigation pane. •To access status and settings, click the relevant subject in the navigation pane or click the relevant icon in the icon bar. The status or settings are displayed in the contents section.•To see the site map, click SITE MAP in the navigation pane. Click on items in the site map to go directly to the relevant location.•To return to the Home window from anywhere in the system, click Home, either from the navigation pane or from the menu path below the icon bar.
Chapter 5: Using the web interface98-122988-DraftB6 Introduction 85Entering the SIM PIN in the web interfaceIf a computer is connected when you start up the EXPLORER™ 700, and the web interface is accessed, you can enter the SIM PIN from the web interface.Until you enter the PIN in the Home window, you can only access the PROPERTIES window and upload software. Access to all other parts of the web interface requires a PIN.Type in the PIN and press OK.If you enter a wrong PIN 3 times you are asked for a PUK (PIN Unblocking Key). For further information, see Wrong PIN on page 23.If the PIN has already been entered in the EXPLORER™ 700, or the PIN is disabled e.g. from the BGAN LaunchPad, the web interface goes directly to the Home window at start-up. When the correct PIN is entered, the web interface opens the Home window and is ready for use.
Chapter 5: Using the web interface98-122988-DraftB6 The Home window 86The Home windowOverviewThe Home window of the web interface contains a “dashboard” for control and inspection of ongoing communication and for viewing properties of the EXPLORER™ 700.The NETWORK section shows the name of the Airtime Provider, if this information is available on the SIM card.
Chapter 5: Using the web interface98-122988-DraftB6 The Home window 87Terminal propertiesThe TERMINAL section of the Home window shows the following:•Status. The status of the EXPLORER™ 700. This field corresponds largely, but not completely, to the status information in the display. Examples of status information are: Ready, Registering and Data active.•Pointing. If you want to point the antenna, click the link Go to pointing mode. For further information, see Pointing using web interface on page 88.•Unit serial number. The serial number of the total unit.•Software version. The version of the software embedded in the EXPLORER™ 700.•Local IP address. The local IP address of the EXPLORER™ 700. •IMEI number. The IMEI number (International Mobile Equipment Identity) of the EXPLORER™ 700. This is a unique number that identifies your EXPLORER™ 700.•MAC address for the LAN and Bluetooth interfaces in the EXPLORER™ 700.•WLAN MAC address for the WLAN interface in the EXPLORER™ 700.Managing calls and data sessionsStart/stop a Streaming session on the LAN interfaceTo start or stop a Streaming session, click the relevant link under STREAMING PROFILES ON LAN.For information on setup of the LAN interface, see Configuring the LAN interface on page 107. For information on how to set up a Profile, see Using Profiles on page 127.Viewing information on calls and data sessionsThe following sections in the Home window show information on calls and data sessions.•ONGOING CALLS is a list of calls that are currently active. The list shows the call type and the time connected for each call.•ONGOING DATA SESSIONS is a list of data Profiles that are currently active, including the IP address that is assigned to each PDP context.•SESSIONS TOTAL lists the totals for each connection. The list shows the time connected for voice and Streaming data, and MB transferred for Standard data.Note Before starting a Streaming session, make sure you have set up a Streaming Profile and activated it for the relevant interface in the SETTINGS > Interfaces > LAN window.
Chapter 5: Using the web interface98-122988-DraftB6 The Home window 88Pointing using web interfaceInstead of using the display for observing the signal strength you can view and accept the signal strength in the web interface.Do as follows:1. From the TERMINAL section of the Home window in the web interface, click the link Go to pointing mode. The Pointing window opens, and the EXPLORER™ 700 enters pointing mode.2. Point the antenna as described in Pointing the antenna on page 24, while observing the signal strength in the web interface.3. When you have obtained the highest signal strength you can get, click Accept.The web interface now returns to the Home window, and the EXPLORER™ 700 tries to establish a connection and register on the BGAN network. Note At this point the EXPLORER™ 700 may make a sound. This sound is used for pointing the antenna. The frequency of the sound increases with the signal strength.To toggle the pointing sound on/off, press S or Ton the keypad of the EXPLORER™ 700.
Chapter 5: Using the web interface98-122988-DraftB6 Using the phone book 89Using the phone bookGeneral usageOverviewIn the phone book you can:• Look up phone numbers.• Look up short dial numbers for easy dialing from an analog or Bluetooth handset. • Modify or delete existing names and phone numbers, or enter new names and phone numbers.Accessing the phone bookTo access the phone book, select PHONE BOOK from the left navigation pane. The phone book shows all entries with entry number, name and phone number. Empty place holders are also included. To sort the phone book, click the title of the column you wish to sort by. For example, to sort by the names in the phone book alphabetically, click on Name in the top row of the phone book.
Chapter 5: Using the web interface98-122988-DraftB6 Using the phone book 90The phone book is divided into subpages. To select the subpages you want, click the relevant link at the bottom of the page.Short dialThe entry number in the phone book is the Short dial number. When making a call from the EXPLORER™ 700 you can use this number instead of dialing the entire phone number.Simply dial 0 <short dial> followed by # or off-hook key.Example: To call the third entry in the phone book from an analog phone, take the phone off hook and dial 03 #.Editing phone book entriesAdding a new entryTo add a new entry, do as follows:1. In the phone book, locate the empty entry number where you want to add the new phone number and click New.2. Type in the name and phone number of the new entry and click Save entry.The new name and number are now listed at the specified entry number in the phone book.Modifying an entry in the phone bookTo modify an entry, do as follows:1. In the phone book, click Edit next to the entry you want to modify.2. Modify the name or number as wanted and click Save entry.The name and/or number in the selected entry is now replaced with the new information.Deleting an entry in the phone bookTo delete an entry, click Delete next to the entry you want to delete.Deleting all entries in the phone bookTo delete all the entries in the phone book, click Delete all entries in phone book at the bottom of the PHONE BOOK window.
Chapter 5: Using the web interface98-122988-DraftB6 Using the Call log 91Using the Call logInformation on total usageTo enter the CALLS window select CALLS from the left navigation pane. The CALLS window contains information on usage for circuit switched connections. The listed information includes:• Time connected using Standard Voice and • time connected using 3.1 kHz Audio.Exporting the call logThe EXPLORER™ 700 logs all calls and data sessions. For information on how to view the lists of calls and data sessions, see the next section. To export the entire call log to a file, do as follows:1. In the CALLS window, click the link Export total Call Log to file.2. Browse to the location where you want to save the log.3. Click OK.
Chapter 5: Using the web interface98-122988-DraftB6 Using the Call log 92Viewing the lists of callsTo see information on outgoing, received or missed calls or data sessions, select one of the following lists from the left navigation pane in the CALLS window:•Outgoing calls shows the start time, receiving end phone number, duration, type (Standard or 3.1 kHz Audio) and estimated charge of each outgoing call. •Received calls shows the start time, calling phone number, duration and type (Standard or 3.1 kHz Audio) of each incoming call.• Missed calls shows the start time, calling phone number and type (Standard or 3.1 kHz Audio) of each incoming call that was not received.•Standard data sessions shows the start time, bytes in, bytes out and estimated charge of each Standard data session.•Streaming data sessions shows the start time, duration, type (Streaming 32, 64, 128 or 256 kbps) and estimated charge of each Streaming data session.Date and time is UTC time, received from the satellite. You can sort each of the lists by clicking the title of the column you wish to sort by. If a list covers more than one page, you can click the relevant link at the bottom of the page, to go to another page.When there are more than 100 calls in the total list, the oldest calls are automatically removed to make room for new calls.Note The estimated charge is based on your entries under ADMINISTRATION > Call charges. Thrane & Thrane does not take responsibility for the correctness of this estimated charge.
Chapter 5: Using the web interface98-122988-DraftB6 Handling messages 93Handling messagesSending an SMS message from the EXPLORER™ 700To send an SMS message from the EXPLORER™ 700, do as follows:1. Click MESSAGES from the left navigation pane.This window contains new incoming messages.2. In the left navigation pane, click Write message.3. Type in the message in the Write new message field.If the message text is too long for one SMS, the message is sent as two or more SMS messages. The field below the message field shows the number of SMS messages used to send the message.4. Type in the phone number in the Recipient field. Remember 00 and country code(e.g. 00 45 to call Denmark or 00 1 to call USA).5. Select whether or not you want Delivery notification for this SMS message. If you click Yes, the Status column in the Sent folder will show the status of your message when it has been sent.
Chapter 5: Using the web interface98-122988-DraftB6 Handling messages 94You can set up delivery notification generally for all SMS messages. This setting is used by default when you send a message. For further information, see Configuring message settings on page 97.6. Click Send.The message is now sent and moved to the Sent folder. Options for messages in the OutboxMessages in the Outbox are messages that have not been sent, e.g. because the EXPLORER™ 700 was not online when you attempted to send the messages.To access the Outbox, click MESSAGES > Outbox from the navigation pane.You have the following options for messages in the Outbox:• When the EXPLORER™ 700 is online, click Resend next to the message you want to send. When the Write message window opens, click Send.The EXPLORER™ 700 now attempts to send the message again. To make sure the message has been sent, look in the Sent folder.• Click Delete next to a message to delete it.• Click Delete all messages in Outbox to delete all the messages.Options for messages in the Sent folderThe Sent folder contains SMS messages that have been sent.To access the Sent folder, select MESSAGES > Sent from the navigation pane. The Status column shows the status of each message, if you have selected Delivery notification when sending the message.From the Sent folder you have the following options:• Click Resend next to a message you want to send again. When the Write message window opens, click Send.The EXPLORER™ 700 now attempts to send the message again. To make sure the message has been sent, look in the Sent folder. There should now be two copies of the sent message.• Click Forward next to a message you want to forward. Important If the EXPLORER™ 700 is not online when you attempt to send a message, the message is moved to the Outbox in stead of the Sent folder. Messages in the Outbox are not automatically sent when the EXPLORER™ 700 goes online. For further information on the Outbox, see the next section, Options for messages in the Outbox.To make sure a message has been sent, check that it has been moved to the Sent folder.Note The original message remains in the Outbox. When you have succeeded in sending the message you may want to delete it from the Outbox.
Chapter 5: Using the web interface98-122988-DraftB6 Handling messages 95When the Write message window opens, type in the phone number of the new recipient and click Send.The EXPLORER™ 700 now attempts to send the message to the new recipient. To make sure the message has been sent, look in the Sent folder.• Click Delete next to a message to delete it.• Click Delete all sent messages to delete all the messages.Sending an SMS message to the EXPLORER™ 700You can send an SMS message to the EXPLORER™ 700 e.g. from a mobile phone, using one of the mobile subscriber numbers for voice. Dial+870 <Mobile subscriber number>To see the voice numbers of your EXPLORER™ 700, select PROPERTIES from the web interface or from the display menu system and view Mobile subscriber numbers. Note, however, that these numbers are only listed if they are available on the SIM card. Otherwise, refer to the information included with your airtime subscription.Receiving a messageIf a message has arrived, the icon bar at the top of the web interface shows an unopened envelope. Click the envelope to see the new message(s).Otherwise, to see new messages, click MESSAGES from the left navigation pane. The window shows new incoming messages. If the message is not an SMS message but information of voice mail, call your voice mail service number to hear the voice mail.To find your voice mail service number, select MESSAGES > Message settings from the left navigation pane and locate the Voice mail service number. Note that the voice mail number is only shown if it is available on the SIM card. Otherwise, refer to the information included with your Airtime subscription.Note There are two Voice numbers, one for 3.1 kHz Audio and one for Standard Voice.Note The EXPLORER™ 700 does not accept more than 100 incoming messages (including read and unread messages). If you have received 100 messages, you have to delete some of them in order to free space for new messages. Otherwise, the new messages are rejected.
Chapter 5: Using the web interface98-122988-DraftB6 Handling messages 96Options for new SMS messagesTo see new messages, click MESSAGES from the left navigation pane. Besides viewing the new messages, you have a number of options for what to do with each message:• Click Read to move it to your Inbox containing read messages.• Click Reply to reply to a message. Then type in your reply and click Send.For information on how to include the original message in your reply, see Setting up the default message options on page 97.• Click Forward to forward a message to someone. Then type in the phone number in the Recipient field and click Send.• If you want to move all the new messages, click Move all new messages to Inbox.Options for SMS messages in the InboxThe messages in the Inbox are the incoming messages that have been read and moved from the list of new messages (refer to the previous section).From the Inbox, you have the following options:• Click Reply to reply to a message. Then type in your reply and click Send.For information on how to include the original message in your reply, see Setting up the default message options on page 97.• Click Forward to forward a message to someone. Then type in the phone number in the Recipient field and click Send.• Click Delete to delete the message. • Click Delete all messages in Inbox to delete all read messages in the Inbox. Note New messages cannot be deleted until they have been moved to the Inbox.
Chapter 5: Using the web interface98-122988-DraftB6 Handling messages 97Configuring message settingsSetting up the default message optionsYou can set up general options for your outgoing messages. These settings apply by default to all your outgoing messages. Note, however, that you can change the Delivery notification setting for an individual message. For further information, see Sending an SMS message from the EXPLORER™ 700 on page 93.Do as follows:1. Select MESSAGES > Message settings from the left navigation pane.2. If you want to include the original message when you reply, select Yes next to Include message in reply.3. Select whether or not you want Delivery notification for SMS messages. If you click Yes, the Status column in the Sent folder will show the status of your message when it has been sent.4. Click Apply.
Chapter 5: Using the web interface98-122988-DraftB6 Handling messages 98Viewing or changing SMS service center numberThe SMS service center number identifies the SMS service center used when sending and receiving SMS messages. The SMS service center number is stored on the SIM card. • To see the SMS service center number, select MESSAGES > Message settings from the left navigation pane.• To change the number, click Edit next to SMS service center, change the number and click Save. Then click Apply to apply all changes in the window. The SMS service center number is provided from your Airtime Provider.Viewing the Voice mail numberThe Voice mail number is the number you call to hear your incoming voice mails.To see the Voice mail number, selectMESSAGES > Message settings from the left navigation pane.Note The Voice mail number is only listed if it is available on the SIM card. Otherwise, refer to the information included with your Airtime subscription.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the EXPLORER™ 700 99Setting up the EXPLORER™ 700Accessing the EXPLORER™ 700 settingsSelect SETTINGS from the left navigation pane. The SETTINGS window contains the local settings of the EXPLORER™ 700. The next sections describe these settings.Power up behaviorPointing at power upIf the EXPLORER™ 700 is placed in a fixed position it may not be necessary to go through the pointing process every time the EXPLORER™ 700 is powered. You can set up the EXPLORER™ 700 to automatically establish a connection to the BGAN network, if you know that the signal strength is sufficient.1. In the Power up section of the SETTINGS window, select whether or not pointing is required at power up.• To go through the pointing process every time the EXPLORER™ 700 is powered, select Yes.• To have the EXPLORER™ 700 automatically register itself on the network every time the EXPLORER™ 700 is powered, select No.2. Click Apply.If you have selected that pointing is not required at power up, the start up procedure will be as follows:1. Power up.2. Enter the PIN. After the PIN is entered, the EXPLORER™ 700 immediately tries to connect to and register on the BGAN network.Automatic power up1. In the Power up section of the SETTINGS window, select whether or not the EXPLORER™ 700 should switch on automatically when external power is applied.• To have the EXPLORER™ 700 switch on automatically when external power is applied, select Yes.• To have the EXPLORER™ 700 switch on only when the power button is pressed, click No.2. Click Apply.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the EXPLORER™ 700 100Setting the display backlight and contrastTo set the display backlight and contrast, do as follows:1. In the Backlight section of the SETTINGS window, set the timing.The Timed period is the period of time the light will stay on after the last key is pressed.2. Set the level of the backlight with the Set level scroll bar.3. In the Contrast section, click Yes next to Automatic if you want the contrast to be adjusted automatically according to the temperature.The contrast of the display changes with the temperature. The EXPLORER™ 700 can automatically adjust the contrast to compensate for these variations.4. If you want to set the contrast manually, set the contrast level with the Set level scroll bar.5. Click Apply.Turning audio indicators on or offThe EXPLORER™ 700 has audio indicators for different events or situations.To enable or disable these audio indicators, do as follows:1. In the Audio indicators section of the SETTINGS window, turn the audio indicators on or off using the radio buttons. Each audio indicator is explained below.2. Click Apply.The EXPLORER™ 700 has audio indicators for the following events:•Pointing.The Pointing sound is used during the pointing process. The frequency increases with the signal strength, to help you find the maximum signal strength when pointing the antenna. This setting is a default setting. When the EXPLORER™ 700 is in pointing mode, you can toggle pointing sound on/off for the current pointing process using S or Ton the keypad of the EXPLORER™ 700. However, the default setting applies at the next pointing process.• Messages.The Message indicator is a sound indicating that a message has arrived.•Alarm.The Alarm indicator is a sound indicating that an alarm is issued. An alarm is issued if the EXPLORER™ 700 detects an error that requires your action.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the EXPLORER™ 700 101Enabling activation of stealth modeIn Stealth mode, the EXPLORER™ 700 operates with no sounds nor lights. However, it is still possible to operate the EXPLORER™ 700 and the display text is, in most cases, readable.To enable the use of Stealth mode for the EXPLORER™ 700, do as follows:1. Select SETTINGS from the left navigation pane.2. In the Stealth mode section, click Enable.If you click Disable, the Stealth mode function cannot be activated.3. Click Apply.Important Only enable activation of Stealth mode if you are going to use it. If Stealth mode is activated by mistake, it may be difficult to operate the EXPLORER™ 700.Note This setting does not activate Stealth mode, it only enables the use of Stealth mode. To activate Stealth mode, press C+OK on the keypad.To deactivate Stealth mode and return to normal function, press C+OK again.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 102Setting up the interfacesEnabling/disabling interfacesBy default, all interfaces are enabled. However, you can disable the LAN interface, the Bluetooth interface, the ISDN interface, the WLAN interface and/or the Phone/Fax interface in order to minimize power consumption.The icons in the Icon bar at the top of the web interface shows interfaces that are enabled. Clicking an icon brings you to the window where you can set up the interface or enable/disable it.1. Select SETTINGS > Interfaces from the left navigation pane.2. In the Interfaces window, select Enabled or Disabled next to the interface you want to enable/disable.3. Click Apply.Note The USB interface cannot be disabled; it is always enabled.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 103Description of data settingsIntroductionThere are several data parameters that can be set up in the web interface. This section gives an overview of these parameters.APN (Access Point Name)The APN is used by the EXPLORER™ 700 user to establish the connection to the required destination network. This means that the EXPLORER™ 700 must know the APN in order to be able to connect to the destination network. APNs are provided from the Airtime Provider. They may also be defined on the SIM card.Header compressionThe Header of a data packet contains control information belonging to that packet. The information in the Header can take up a considerable amount of bandwidth. In order to save bandwidth, you can use Header Compression, meaning you compress the header information, leaving some of the information out.You can select whether or not to use Header Compression for your data transmission.•Header Compression enabled: Recommended for low-noise applications.If you select Header Compression enabled, you will be using less bandwidth on header information, leaving more bandwidth for the actual payload. However, if the environment is noisy, the system will have to retransmit information, and you may end up using more bandwidth than without Header Compression.•Header Compression disabled: Recommended in noisy environments.If Header Compression is disabled, the system will be less sensitive to noise.Primary and secondary ProfilesA Profile is a collection of Quality of Service (QoS) settings and other settings defining the mode in which data is transmitted on an interface. For example, a Profile is used to define whether a connection should be a Standard or Streaming connection.You can select between a number of predefined Profiles or define your own Profiles for your data transmission.In the EXPLORER™ 700, you need an Administrator password to define Profiles and Traffic Flow Templates.Note If you have selected more than one Profile (one primary and one or more secondary Profiles) for an interface, you must define a Traffic Flow Template before you can establish a valid connection.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 104NAT (Network Address Translation)NAT enables a local-area network to use one set of private IP addresses for internal traffic and an assigned or static IP address for external traffic. The built-in NAT module in the EXPLORER™ 700 makes all necessary address translations between the local-area traffic and the external traffic.If more than one user is connected to the LAN interface of the EXPLORER™ 700, it is necessary to use a switch, as the EXPLORER™ 700 only has one LAN connector. If more than one user is connected using a switch, you must select Router mode to use the NAT of the EXPLORER™ 700.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 105Configuring the USB interfaceFor an explanation of each of the data settings, see Description of data settings on page 103.To configure the USB interface, do as follows:1. Select SETTINGS > Interfaces > USB.2. Under TCP/IP, select whether your computer uses a Dynamic IP address or a Static IP address. If you are using a static IP address, type in the address.To check this setting on your computer, see the TCP/IP properties of the USB connection on your computer. Note The USB interface cannot be turned off; it is always on.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 1063. Select the source of the APN.There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then select Common here. You have the following options:•Common. The APN is taken from the Common settings defined under SETTINGS > Interfaces > Common. Refer to Setting a common APN on page 120.•SIM default. The APN is taken from the SIM card.•Network assigned. The APN is assigned from the network.•User defined. Type in the APN. APNs are provided from the Airtime Provider.4. If your APN uses a password, type in the user name and password provided from the Airtime Provider.5. Select the Primary Profile.Select a Profile from the scroll list. This Profile is used by the USB interface as a first choice, when possible. There are 5 predefined Profiles: Standard, Streaming 32 kbps, Streaming 64 kbps, Streaming 128 kbps and Streaming 265 kbps. Additionally, you can define your own custom Profiles.For further information on Profiles and Traffic Flow Templates, see Using Profiles on page 127 and Using a Traffic Flow Template on page 130.6. Select the Secondary Profile.To select more than one secondary Profile, press and hold Ctrl while selecting.The Context Identifiers (CIDs) for the selected primary and secondary Profiles are listed under Profile CIDs. You may need these CIDs when you create a dial-up connection. See Using 64 kbps UDI (ISDN) through the USB interface on page 70.7. Click Apply.Important If you have selected a Streaming connection as your Primary Profile, the USB interface will be running a Streaming connection until you select another Profile or disconnect the interface. However, if you select one or more Secondary Profiles, you can set up your Traffic Flow Template so that it will only use the Streaming Profile for certain types of traffic.Note If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 107Configuring the LAN interfaceFor an explanation of each of the data settings, see Description of data settings on page 103.All LAN settings, except enabling/disabling the interface, also apply to the WLAN interface.To configure the LAN interface, do as follows:1. Select SETTINGS > Interfaces > LAN.2. Select whether the LAN interface should be Enabled or Disabled.CAUTION! If you are connected using LAN while changing the settings below, your changes may affect your current connection.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 1083. Under NAT, select whether the EXPLORER™ 700 should run in Router mode or in Modem mode. Router mode is recommended for most purposes.Select Router mode if one or more computers are connected using the LAN interface, and the EXPLORER™ 700 should act as a router. When Router mode is selected, the EXPLORER™ 700 uses the built-in NAT module for making the necessary address translations.Select Modem mode if • only one computer is connected to the LAN interface, and the EXPLORER™ 700 should act as a modem, or• more than one computer is connected to the LAN interface using an external router.4. Under IP Header compression, select Enabled or Disabled. For information on this setting, see Header compression on page 103.5. Under DHCP status, enable or disable DHCP.If you select Enabled, the internal DHCP server in the EXPLORER™ 700 is enabled.6. Under Local IP address, type in the IP address and netmask for your EXPLORER™ 700.This is the local IP address for your EXPLORER™ 700 when it is in Router mode.7. Under TCP/IP, select whether your computer uses a Dynamic IP address or a Static IP address. If you are using a static address, type in the address.This is the IP address used externally on the satellite network.To check this setting on your computer, see the TCP/IP properties of the LAN connection.8. Select the source of the APN (Access Point Name).There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then select Common here. You have the following options:•Common. The APN is taken from the Common APN defined under SETTINGS > Interfaces > Common. Refer to Setting a common APN on page 120.•SIM default. The APN is taken from the SIM card.•Network assigned. The APN is assigned from the network.•User defined. Type in the APN. APNs are provided from the Airtime Provider.9. If your APN uses a password, type in the user name and password provided from the Airtime Provider.Note Do not connect more than one computer to the LAN interface in Modem mode, unless you have an external Router.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 10910. Select the Primary Profile.Select a Profile from the Primary scroll list. This Profile is used by the LAN interface as a first choice, when possible. There are 5 predefined Profiles: Standard, Streaming 32 kbps, Streaming 64 kbps, Streaming 128 kbps and Streaming 256 kbps. Additionally, you can define your own custom Profiles.For further information on Profiles and Traffic Flow Templates, see Using Profiles on page 127 and Using a Traffic Flow Template on page 130.11. Select the Secondary Profile.To select more than one secondary Profile, press and hold Ctrl or Shift while selecting.The Context Identifiers (CIDs) for the selected primary and secondary Profiles are listed under Profile CIDs.12. Click Apply.Note that changes to your Profiles are not activated until you click Activate.13. Click Activate if you want to activate the changes to your Profiles.Important If you have selected a Streaming connection as your Primary Profile, the LAN interface will be running a Streaming connection until you select another Profile or disconnect the interface. However, if you select one or more Secondary Profiles, you can set up your Traffic Flow Template so that it will only use the Streaming Profile for certain types of traffic.Note If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 110Configuring the WLAN interfaceNote that the settings from the LAN window, except Enabled/Disabled, also apply for the WLAN interface. See Configuring the LAN interface on page 107.To configure the WLAN interface, do as follows:1. Select SETTINGS > Interfaces > WLAN.2. Select whether the WLAN interface should be Enabled or Disabled.3. Select the Country code for your present location.The list below explains the country codes.Note The country code must be entered before you can continue with the WLAN configuration and/or use the WLAN interface.Code CountryUS USATW TaiwanCA CanadaAT AustriaBE BelgiumCH SwitzerlandDE GermanyDK DenmarkES SpainFI FinlandFR FranceGB United KingdomGR GreeceHU HungaryIE IrelandIS IcelandLI LiechtensteinIT ItalyLU LuxembourgNL NetherlandsNO NorwayPL PolandPT PortugalSE SwedenJP JapanIL IsraelSG SingaporeKR KoreaCN ChinaCode Country
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 1114. Click Apply 5. Select the Channel number used for communication on the WLAN interface.6. Next to Broadcast SSID, select Enabled or Disabled.If you select Enabled your WLAN access point is shown to other users.If you select Disabled your WLAN access point is hidden.7. Type in the SSID.The SSID is a max. 32 character text identifying the wireless local area network. All wireless devices on a WLAN must use the same SSID in order to communicate with each other. The default SSID is EXPLORER 700.8. Select the WLAN mode.The WLAN mode can be 802.11a (5 GHz) or 802.11b/g (2.4 GHz). Note that the settings available depend on the entered country code. Also, in some countries the 5 GHz mode is restricted to indoor use.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 1129. Select the Security standard. You may select one of the following encryption standards:•None•WEP-40/64•WEP-104/128•WPA-TKIP•WPA-2-AES10. Select Hexadecimal or Text next to Key type.The encryption key must normally be a hexadecimal code. However, if you are using WPA or WPA-2 encryption you can choose to use a text string, which may be easier to memorize.11. Type in the Encryption key for the selected Security standard (not applicable if security mode = None).12. Select Enabled or Disabled next to MAC address filters.If you select Enabled, you can set up a list of MAC addresses that are allowed access to your WLAN. Any device whose MAC address is not on the list will be denied access.If you select Disabled, there will be no restrictions on MAC addresses.13. If you have enabled MAC address filters, type in the Allowed MAC addresses.The list may contain up to 10 MAC addresses.14. Click Apply.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 113Configuring the Bluetooth interfaceFor an explanation of each of the data settings, see Description of data settings on page 103.To configure the Bluetooth interface, do as follows:1. Select SETTINGS > Interfaces > Bluetooth.2. Under BLUETOOTH VOICE DEVICES, set the call type for incoming and outgoing calls. All paired voice devices are listed with their local phone numbers.Call types are described in more detail in Selecting the call type on page 51.•For Incoming calls, you can check Standard or 3.1 kHz Audio or both. If you check both, the voice device will react (ring) on incoming calls. If you select e.g. Standard, the voice device will only react on calls made to the Standard phone number.•For Outgoing calls, you can select either Standard or 3.1 kHz Audio. The selected type will be used by default, if possible, for any outgoing call. Note, however, that fax machines and modems must use 3.1 kHz Audio.Note You can override the default setting for outgoing calls by dialing 1* (force a Standard call) or 2* (force a 3.1 kHz Audio call) before the number. For further information, see Overriding the default outgoing call type on page 51.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 1143. For data devices, the settings are listed under the Bluetooth profile that is used (Dial-up network or LAN). The next steps describe the settings available under a Bluetooth profile.4. Under IP Header compression, select Enabled or Disabled.For information on Header Compression, see Header compression on page 103.5. Under TCP/IP, select whether your computer uses a Dynamic IP address or a Static IP address. If you are using a static address, type in the address.This is the IP address used externally on the satellite network.To check this setting on your computer, see the TCP/IP properties of the Bluetooth connection.6. Under APN, select the source of the APN (Access Point Name).There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then select Common here. You have the following options:•Common. The APN is taken from the Common APN defined under SETTINGS > Interfaces > Common. Refer to Setting a common APN on page 120.•SIM default. The APN is taken from the SIM card.•Network assigned. The APN is assigned from the network.•User defined. Type in the APN. APNs are provided from the Airtime Provider.7. If your APN uses a password, type in the user name and password provided from the Airtime Provider.8. Select the Primary Profile.Select a Profile from the scroll list. This Profile is used by the Bluetooth interface as a first choice, when possible.There are 5 predefined Profiles: Standard, Streaming 32 kbps, Streaming 64 kbps, Streaming 128 kbps and Streaming 256 kbps. Additionally, you can define your own custom Profiles.For further information on Profiles and Traffic Flow Templates, see Using Profiles on page 127 and Using a Traffic Flow Template on page 130.9. Select the Secondary Profile.10. Click Apply.Important If you have selected a Streaming connection as your Primary Profile, the Bluetooth interface will be running a Streaming connection until you select another Profile or turn off the interface. However, you can set up your Traffic Flow Template so that it will only use this Profile for certain types of traffic.Note If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 115Pairing Bluetooth devices from the web interfaceWhat is pairing?Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate with one another. When this happens, the two devices exchange passkeys and join a pair. The pairing process only takes place the first time the two devices are connected. Once the two devices have established a pair, they automatically accept communication when one device recognizes the other device.Preparing the EXPLORER™ 700 for Bluetooth pairingTo prepare the Bluetooth interface on the EXPLORER™ 700, do as follows:1. Connect a computer to the EXPLORER™ 700, e.g. using the LAN interface.2. Access the web interface from your connected computer.Refer to The web interface on page 80.3. In the web interface, select SETTINGS > Interfaces > Bluetooth and make sure that Bluetooth is Enabled.4. Use the predefined Device name or type in a new name for your EXPLORER™ 700. The Device name is shown to other Bluetooth devices, if the EXPLORER™ 700 is configured to be shown (refer to step 6. below).5. Use the predefined Default passkey or type in a new one.This passkey is used by default when pairing devices with the EXPLORER™ 700.6. Next to Visibility, select Show or Hide.• If you select Show, the device name of the EXPLORER™ 700 is shown to other Bluetooth devices that are searching for devices.• If you select Hide, other Bluetooth devices will not see the EXPLORER™ 700.7. Click Apply at the bottom of the window.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 116Pairing from your Bluetooth deviceFor information on how to pair devices from your Bluetooth device, see Pairing devices in which you can enter a passkey on page 50.Pairing devices with a fixed passkeySome Bluetooth devices, such as headsets, do not provide the possibility to enter a passkey for connecting to another device. These devices have a fixed passkey which must be entered on the other device. This section describes how to pair such devices with the EXPLORER™ 700.Do as follows to pair the devices:1. Connect a computer to the EXPLORER™ 700, e.g. using the LAN interface.2. Start up the EXPLORER™ 700.Refer to Getting started on page 12.3. Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER™ 700.4. Access the web interface from your connected computer.For further information, see The web interface on page 80.5. Select SETTINGS > Interfaces > Bluetooth and make sure that Bluetooth is Enabled.6. From the left menu of the Bluetooth window, select Add device.Note that you can pair maximum 7 devices. If you have already paired 7 devices, you have to unpair a device before you can pair a new one. For information on how to unpair devices, see Unpairing devices on page 117.7. Click Search.The EXPLORER™ 700 now searches for Bluetooth devices.8. Click Update.9. When the device you want to pair appears in the list, click Pair next to the device.10. Enter the passkey of your Bluetooth device. The default passkey for a Bluetooth headset is often 0000. Otherwise, refer to the manual for your Bluetooth device.11. When you are prompted from the Bluetooth device, usually by a tone, press the button on the device to accept pairing.The new device should now be paired with the EXPLORER™ 700 and added to the list of Paired devices. This list is accessed from the left menu of the Bluetooth window in the web interface.Note The method for pairing devices may vary depending on your Bluetooth device. Consult your Bluetooth device documentation for information.Note The search procedure can take up to 2-3 minutes. The list is not updated dynamically. Click Update to see new found devices.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 117As long as the Bluetooth device is in the list of Paired devices, you can always reconnect the device to the EXPLORER™ 700 without further setup.Viewing paired devicesTo see a list of devices that are paired with the EXPLORER™ 700, do as follows:1. Access the web interface.Refer to The web interface on page 80.2. Select SETTINGS > Interfaces > Bluetooth > Paired devices.The list shows all devices that are paired with the EXPLORER™ 700. You can see the name, Class of Device, status (whether or not a device is currently connected) and local phone number.You can also see paired devices in the display. Select PROPERTIES > BLUETOOTH DEVICES in the display menu system to see a list of all paired devices.Unpairing devicesTo remove a device from the list of Paired devices, do as follows:1. Access the web interface and select SETTINGS > Interfaces > Bluetooth > Paired devices.2. In the Paired devices list, click Unpair next to the device you want to remove.When the device is removed from the list, you have to pair it with the EXPLORER™ 700 again to make a connection.Note If you need to unpair an EXPLORER™ Bluetooth Handset, make sure the handset is connected to the EXPLORER™ 700 while you unpair it. If you select Unpair while the handset is not connected, it will automatically be paired again when it approaches the EXPLORER™ 700.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 118Configuring the Phone/Fax settingsDo as follows:1. Select SETTINGS > Interfaces > Phone/Fax from the left navigation pane.2. Select Enabled or Disabled to enable/disable the Phone/Fax interface.3. Set the call type for incoming and outgoing calls. Call types are described in more detail in Selecting the call type on page 51.•For Incoming calls, you can check Standard or 3.1 kHz Audio or both. If you check both, any device connected to the Phone/Fax interface will react (ring) on incoming calls. If you select e.g. Standard, the Phone/Fax interface will only react on calls made to the Standard phone number.•For Outgoing calls, you can select either Standard or 3.1 kHz Audio. The selected type will be used by default, if possible, for any outgoing call. Note, however, that fax machines and modems must use 3.1 kHz Audio.4. Click Apply.Note You can override the default setting for outgoing calls by dialing 1* (force the call to Standard) or 2* (force the call to 3.1 kHz Audio) before the number. For further information, see Overriding the default outgoing call type on page 51.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 119Configuring the ISDN interfaceTo configure the ISDN interface, do as follows:1. Select SETTINGS > Interfaces > ISDN.2. Select whether the ISDN interface should be Enabled or Disabled.3. Select whether the 38 V power output of the ISDN interface should be Enabled or Disabled. If the connected ISDN device is self-powered, you should disable 38 V power.4. For each ISDN port, set the call type(s) for incoming calls.You can select Standard, 3.1 kHz Audio, UDI and/or RDI.5. For each ISDN port, set the MSN numbers that are to be assigned to each call type. Note that this setting only applies to the call type selected above the MSN number, and only if the connected device supports the call type used.You have the following options with the MSN numbers:•<None>. No MSN numbers are used. An incoming call is accepted in all devices connected to this port.•1*, 2*, 3* or 4*: If, for example, you select 1* at Standard call type for port 1, an incoming Standard call is accepted by all devices on port 1 that are programmed with the number 1*.•0401....0408: These are local numbers for separate devices connected to port 1.0411....0418: These are local numbers for separate devices connected to port 2.An incoming call is accepted by devices that are programmed with the selected number and connected to the correct port. You can combine the MSN settings.Example: You have two devices connected to the same port. One is programmed with the numbers 1* and 0401, the other is programmed with 1* and 0402. In the web interface, you select the MSN number 1* under Standard.If an incoming Standard call arrives, both devices will accept the call. If you make a local call to one of the local numbers 0401 or 0402, only the called device will accept the call.Note Connected devices will only receive incoming calls with the call types that are selected here. For example, if only Standard is selected for port 1, and a G4 fax call (using call type UDI) arrives, a fax connected to port 1 will not receive the incoming call. Important If you set an MSN number to anything other than <None>, all connected devices must be programmed with MSN numbers.
Chapter 5: Using the web interface98-122988-DraftB6 Setting up the interfaces 1206. For each ISDN port, set the call type for outgoing calls.• If you select Automatic, the call type will be determined by the calling device.• If you select Standard, all outgoing calls, except UDI/RDI, will use the call type Standard. If you make a 3.1 kHz Audio call it will be converted to a Standard call.UDI or RDI sessions will be not be influenced by this setting.• If you select 3.1 kHz Audio, all outgoing calls, except UDI/RDI, will use the call type 3.1 kHz Audio. If you make a Standard call it will be converted to a 3.1 kHz Audio call. UDI or RDI sessions will be not be influenced by this setting.7. Click Apply.Setting a common APNSetting the common APNThe common APN setting is defined here and can be selected for each interface. If you are using the same APN for many interfaces, it is easier to define it once, and then simply select it for the relevant interfaces. Also, if you change the common APN at a later stage, it is automatically updated for all interfaces where the Common setting is selected.To set a common APN, do as follows:1. Select SETTINGS > Interfaces > Common.2. Select the APN. You have the following options:•SIM default. The APN is taken from the SIM card. This is the recommended option, unless you have special requirements.•Network assigned. The APN is assigned from the network.•User defined. Type in the APN. APNs are provided from the Airtime Provider.3. If your APN uses a password, type in the user name and password provided from the Airtime Provider.4. Click Apply.How to use the common APNWhen you configure your individual interface, select Common to use the setting from this window. Where Common is selected in the individual interface settings, the setting will automatically be updated when the Common APN is changed.Note You can override the call type setting for outgoing calls by dialing one of the following prefixes before the number:• 1* (force the call to Standard)• 2* (force the call to 3.1 kHz Audio)Refer to Overriding the default outgoing call type on page 51.
Chapter 5: Using the web interface98-122988-DraftB6 Properties, software upload and alarm list 121Properties, software upload and alarm listViewing the properties of the EXPLORER™ 700To view the properties of the EXPLORER™ 700, select PROPERTIES from the left menu.The PROPERTIES window shows:•Local IP address. The local IP address of the EXPLORER™ 700. •IMEI number. The IMEI number (International Mobile Equipment Identity) of the EXPLORER™ 700. This is a unique number that identifies your EXPLORER™ 700.•SMS service center. A number used to identify the SMS service center used by your EXPLORER™ 700 to send and receive SMS messages.•Mobile subscriber numbers (if available on SIM card). The numbers to use for Standard Voice, 3.1 kHz Audio and data connection when calling the EXPLORER™ 700.•Software version. The version of the software embedded in the EXPLORER™ 700.•Unit serial number. The serial number of the total unit.•PCB numbers. The numbers of the PCBs in the EXPLORER™ 700.•MAC address for the LAN and Bluetooth interfaces in the EXPLORER™ 700.•WLAN MAC address for the WLAN interface in the EXPLORER™ 700.
Chapter 5: Using the web interface98-122988-DraftB6 Properties, software upload and alarm list 122Uploading softwareYou can upload software to the EXPLORER™ 700 without entering the PIN. However, if the PIN is not entered, you must enter the Administration user name and password.To upload software to the EXPLORER™ 700, do as follows:1. Acquire the new software version from Thrane & Thrane and save it on your computer.2. In the web interface, select PROPERTIES from the left navigation pane.The Software version field shows the current software version.3. Click Upload from the left navigation pane.If you have not entered the PIN at start-up, you are prompted for an Administration user name and password. 4. If required, type in the Administration user name and password and click Logon.The default user name is admin and the default password is 1234.5. Click Browse...6. Browse to the new software version and accept it.7. Click the Upload button.Note that the upload procedure takes a couple of minutes. Note When upload is done, your EXPLORER™ 700 automatically restarts with the new software.
Chapter 5: Using the web interface98-122988-DraftB6 Properties, software upload and alarm list 123Viewing the Alarm ListWhen an alarm is issued, the web interface shows an alarm icon in the icon bar.To view the Alarm list, click the alarm icon from the icon bar at the top of the web interface or select Properties > Alarm list from the left navigation pane.The Alarm list window shows a detailed list of active alarms including the time of the first occurrence, ID and severity of the alarm message, number of occurrences and a short text describing the error. For more information on the alarm messages, refer to Alarm messages on page 146.If you need to report the alarms for service purposes, make sure you include the complete ID number. This number is used by service personnel to uniquely identify an alarm.
Chapter 5: Using the web interface98-122988-DraftB6 Administration 124AdministrationAccessing the administration settingsLogging onThe Administration settings require an Administration user name and password. 1. Select ADMINISTRATION from the left navigation pane.2. Enter the Administration user name and password. The default user name is admin and the default password is 1234.The next section explains how to change the user name and password.3. Click Logon.The Administration window is now updated to let you change the user name and password, Save/load a configuration or log off Administration.
Chapter 5: Using the web interface98-122988-DraftB6 Administration 125Changing the administration passwordDo as follows:1. After entering the Administration user name and password in the ADMINISTRATION window, locate the section Change administrator logon.2. Type in the existing user name.3. Type in the new password twice.4. Click Change.At the next logon the new password is required.Saving a configuration to a fileIf you need to reuse a configuration in another EXPLORER™ 700, you can save your current configuration to a file, which can then be loaded into the other EXPLORER™ 700.Do as follows:1. In the ADMINISTRATION window, under Configuration, click Save.2. Accept the default destination file name or type in the destination file name and location.3. Click OK.The configuration is now saved to a file. This file is used to load the configuration into another EXPLORER™ 700. See the next section.
Chapter 5: Using the web interface98-122988-DraftB6 Administration 126Loading a configuration from a file1. In the ADMINISTRATION window, under Configuration, click Load.2. Click Browse... to browse to the file you want to import. Then click Open.3. Click Load.The new configuration is now loaded into your EXPLORER™ 700.Logging off administrationIf you have not entered anything for 30 minutes under ADMINISTRATION, you are logged off automatically.To log off manually, click Logoff under Administrator logoff in the ADMINISTRATION window.Call chargesIf you know the tariff for your subscribed services, you can enter these tariffs in the web interface and automatically calculate the charges for your calls and data sessions.Do as follows:1. From the left navigation pane, select ADMINISTRATION > Call Charges2. Select the currency from the Currency drop-down list.3. Enter the tariff for each of the services.4. Click Apply.The entered tariffs are used for estimating the charges for calls and data sessions. The estimated charge is listed for each call or data session in the call log. For further information, see Viewing the lists of calls on page 92.Log handling1. From the left navigation pane in the ADMINISTRATION window, select Log Handling.2. To clear the Call log, click OK next to Clear call log?. 3. To clear the total counters, click OK next to Clear total counter?.This will reset the Time connected counters on the Calls page.Note Thrane & Thrane does not take responsibility for the correctness of the estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user. Also, the Airtime Provider may have different methods of calculating the charge.
Chapter 5: Using the web interface98-122988-DraftB6 Administration 127Using ProfilesWhat is a Profile?A Profile is a collection of Quality of Service (QoS) settings and other settings defining the mode in which data is transmitted on an interface. For example, a Profile is used to define whether the connection is a Streaming connection or a Standard connection.You can select between a number of predefined Profiles or define your own Profiles for your data transmission.If no Traffic Flow Template (TFT) is defined, the Primary Profile for an interface is used for all traffic on that interface. See What is a Traffic Flow Template? in the next section. For further information on Profiles, refer to the 3GPP standard TS 23.107.Selecting the Profiles for an interfaceWhen you set up your interface, you select the Profiles to use for that interface. You select a Primary Profile and optionally one or more Secondary Profiles.For further information on how to select the Profiles, see the “Configuring...” sections for the individual interfaces in this chapter.
Chapter 5: Using the web interface98-122988-DraftB6 Administration 128Defining new ProfilesWhen you define your Profiles you can select Subscribed for many of the settings. If you select Subscribed, the value given in your Airtime subscription will automatically be used.To define a new Profile, do as follows:1. From the left navigation pane, select ADMINISTRATION > Profiles.2. In one of the User defined columns, fill in the top field with the name of your Profile.3. In the Traffic class row of your new Profile, select a class from the drop-down list.You may select one of the following:•Conversational is real-time two-way conversation. It is primarily used for voice over IP and video conferencing.•Streaming is real-time one-way communication. It is primarily used for video and audio.•Interactive is two-way communication (not real-time). It is used for communication that is not very delay-sensitive, such as web browsing, data base retrieval and server access. Examples of machines interaction with remote equipment are: polling for measurement records and automatic data base enquiries (tele-machines).•Background is used for data which is not delay-sensitive, such as E-mails, SMS, download of databases and reception of measurement records.Important For best performance, choose the right traffic class for your application. In general, Standard data (Background) is best suited for TCP/IP applications, and Streaming data is best suited for UDP traffic, e.g. live video or audio.
Chapter 5: Using the web interface98-122988-DraftB6 Administration 1294. Type in the bit rates in kbps in the following rows:•Maximum bit rate ul (kbps) is the maximum upload bit rate allowed for this Profile.•Maximum bit rate dl (kbps) is the maximum download bit rate allowed for this Profile.•Guaranteed bit rate ul (kbps) is the guaranteed upload bit rate needed for this Profile.•Guaranteed bit rate dl (kbps) is the guaranteed download bit rate needed for this Profile.5. In the Delivery order row, select from the scroll list whether or not data should be delivered in the same order it was sent. Yes means the data packets are delivered in the same order they were sent.6. In the Maximum SDU size (byte) row, type in the maximum allowed packet size in Bytes (rounded off to nearest 10). The maximum packet size possible is 1520.7. In the Delivery of erroneous SDUs row, select one of the following from the list:•Yes means packets are allowed to contain errors. This setting is suitable for delay-sensitive transmission, because the need for retransmission is limited. The SDU Error settings in step 8. and step 9. will apply.•No means packets are not allowed to contain errors, and the SDU Error setting in step 8. will not be applied. This setting is suitable where error-free transmission is important and delays are accepted.•No detect means that errors will not be detected, and the SDU Error setting in step 8. will not be applied.8. If you selected Yes in step 7., select from the SDU error ratio drop-down list the fraction of a packet allowed to be lost or erroneous.9. Select from the Residual bit error ratio drop-down list the undetected bit error ratio of a packet. If no error detection is requested, Residual bit error ratio indicates the bit error ratio in the delivered packets.10. In the Transfer delay (ms) row, type in the delay in ms. This is the delay from data is received in the EXPLORER™ 700 until it arrives at the receiving end.11. In the Traffic handling priority row, select from the drop-down list which priority this connection should have.12. Click Apply.The new Profile is now added, and can be selected from the lists of primary and secondary Profiles when you set up your interfaces.Note When you click Apply, the bit rate values you typed in may be rounded off because only certain values are allowed.
Chapter 5: Using the web interface98-122988-DraftB6 Administration 130Using a Traffic Flow TemplateWhat is a Traffic Flow Template?A Traffic Flow Template (TFT) is a packet filter list allowing the Core network and the EXPLORER™ 700 to classify packets received from the external network into the proper PDP (Packet Data Protocol) context.A TFT consists of from one and up to eight packet filters, each identified by a unique packet filter identifier. A packet filter also has an evaluation precedence index that is unique within all TFTs associated with the PDP contexts that share the same PDP address.Information of source, destination, type of service etc. is combined in each packet filter in the TFT.Purpose of the Traffic Flow TemplateThe purpose of the TFT is to assign different priorities to different types of traffic, in order to optimize performance.Example: When you are browsing the Internet, a Standard data connection will normally be sufficient. However, if you need to have a video conference, you may need to use a Streaming connection, in order to obtain a direct connection without interruptions. Your Traffic Flow Template can define these priorities, so that your connection automatically switches to Streaming e.g. when you have a video conference.Defining the Traffic Flow TemplateTo define a new template, do as follows:1. From the left navigation pane, select ADMINISTRATION > Traffic Flow Templates.2. Select which filters should apply to which Profiles.The filters are defined in the Traffic flow filters list. Refer to the next section 3. Click Apply.
Chapter 5: Using the web interface98-122988-DraftB6 Administration 131Defining filters for the Traffic Flow TemplateTo define the filters used in the Traffic flow template, do as follows:1. From the left navigation pane, select ADMINISTRATION > Traffic Flow Templates > Traffic flow filters.Then fill in the details for each traffic flow filter as described below.2. Type in an Evaluation Precedence Index in the Eval.Prec. Index column.3. Fill in one or more of the following fields to define the filter.The allowed ranges appear in hover text when you pass the mouse over the fields.•Source address + Subnet mask.•Protocol number.•Destination port range (From and To). Note that Source and Destination are relative the core network. This means that Destination is your EXPLORER™ 700 terminal.•Source port range (From and To).•Type of Service + Type of Service mask.For further information on the principles and parameters of the Traffic Flow Template, refer to the 3GPP standards TS27.007 V4.2.0 and TS 23.060 V4.7.0.4. Click Apply at the bottom of the window.The new settings are included if you select the filter in the Traffic flow template window.Note This field is mandatory. Each filter must have a different Evaluation Precedence Index.
Chapter 5: Using the web interface98-122988-DraftB6 Help desk and diagnostic report 132Help desk and diagnostic reportAccessing the Help deskIf you need help with airtime-related issues you may call the Help desk. By default, the Help desk is the phone number for your Airtime Provider, if it is available on the SIM card.Select HELP DESK from the left navigation pane.If the Help desk number is available on the SIM card, the number is displayed as a link. To change the number, click the link, change the number and click Apply.If you need help with EXPLORER™ 700 issues you should call your local distributor.Generating a diagnostic reportIf you want to generate a diagnostic report, do as follows:1. Click Generate report from the HELP DESK window. In some browsers the file may open directly in your browser. If it does, choose File > Save As to save the file.2. Choose a location for the file and save it.The diagnostic report contains relevant information for troubleshooting. Please enclose this file when you are reporting an error.What’s next?This chapter has explained how to use the web interface for setup and use of the EXPLORER™ 700. You should now be able to set up the EXPLORER™ 700, pair Bluetooth devices, check status, read and send SMS messages, use the phone book and much more.The following chapter, Maintenance and troubleshooting, provides guidelines for troubleshooting and for general maintenance.
98-122988-DraftB6 133Chapter 6Maintenance and troubleshooting 6In this chapterThis chapter gives guidelines for troubleshooting and for general maintenance. It also provides an overview of the different means of status signaling,Getting supportOverviewIf this manual does not provide the information required to solve your problem, you may want to contact your Airtime Provider or your local distributor.Airtime supportIf you need assistance from your Airtime Provider, please call the help desk. To see the help desk number, enter the display menu system or the web interface of your EXPLORER™ 700 and select HELP DESK. This help desk number is either taken from the SIM card or entered manually. If no number is available under HELP DESK, check your Airtime subscription for a contact number.EXPLORER™ 700 supportIf you need assistance with problems caused by the EXPLORER™ 700, please call a distributor in your area. Click this link to see a list of Thrane & Thrane distributors.Note The list of distributors is located on the EXPLORER™ 700 CD-ROM delivered with your EXPLORER™ 700, so it may not always be up to date.An updated list is available on Thrane & Thrane’s web site: www.thrane.com. Click Land Mobile and select Distributors from the top menu bar.
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 134Uploading softwareViewing software version statusTo view the version of the embedded software in the EXPLORER™ 700, select PROPERTIES in the web interface or in the display menus and see Software information.Uploading software using the web interfaceYou can upload software from the PROPERTIES > Upload window in the web interface. If you have an Administrator user name and password you do not need to insert a SIM card nor to enter the PIN to be able to upload software.For further information, see Uploading software on page 122.MaintenanceNormal use of the batteryIt is recommended not to partially charge/discharge the battery several times in a row. Partial charging/discharging affects the accuracy of the capacity measurement.Never leave the battery fully discharged for a longer period of time. If the battery is not to be used for a shorter period of time (1 month), charge the battery to minimum 20 to 30% and remove it from the EXPLORER™ 700. If the Battery is stored for more than a month, see Storage at the end of this section.Recharging the batteryTo recharge the battery, insert it into the EXPLORER™ 700 and connect the EXPLORER™ 700 to power. The indicator left to the display is constantly green as long as the battery is charging. When the battery is fully recharged, the green indicator is turned off. If the EXPLORER™ 700 is switched on, the green indicator will be flashing shortly every 2 seconds.If a charging error occurs, the green indicator on the EXPLORER™ 700 flashes rapidly. See the Troubleshooting Guide on page 137.Note Normally the charge time is approximately 2.5 hours. However, if the EXPLORER™ 700 is operating while being charged, the charge time is increased.
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 135Accurate display of the battery capacityTo ensure accurate display of the battery capacity, it is recommended to run a “learning cycle” for every 100 recharge/discharge and at first time use. The learning cycle must be performed at 20°C-30°C.A learning cycle is performed as follows:1. Fully charge the battery.2. Remove external power and fully discharge the battery:Use the EXPLORER™ 700 and/or leave it on until it turns off automatically.This way the EXPLORER™ 700 “learns” the complete capacity of the battery. Note that it may take up to 36 hours to discharge the battery if it is not in use.3. Recharge the battery.StorageDo not leave the battery inserted in the EXPLORER™ 700 during storage.If the battery is not to be used for a longer period of time, do as follows:1. Fully charge the battery.2. Remove external power. Then use the EXPLORER™ 700 or leave it on until the display shows a battery capacity of approximately 50%.3. Switch off the EXPLORER™ 700.4. Remove the battery and store it. In this condition the battery can be stored for approximately 1 year at 20°C to 30°C. After 1 year you must recharge the battery. For further information on storage temperature, see Battery on page 154.Disposal of the EXPLORER™ 700Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment. Never dispose these items together with unsorted municipal waste (household waste). In order to protect the environment and ensure the correct recycling of old equipment as well as the re-utilization of individual components, use either public collection or private collection by the local distributor of old electrical and electronic equipment marked with this symbol. Contact the local distributor for information about what type of return system to use. Important Switch off the EXPLORER™ 700 before removing the battery!
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 136Options and accessoriesThe following options and accessories are available from Thrane & Thrane:Item NumberEXPLORER™ Bluetooth Handset + charger cableTT-3625AEXPLORER™ 2-wire phone + cable TT-3625BDesktop charger cradle for EXPLORER™ Bluetooth Handset + power supplyTT-3625A, Opt. 003EXPLORER™ 700 Battery TT-3686PAntenna cables, current rating: 2.5 A:41.5 cm10 m30 m60 m100 m TT-3720A, Opt.937TT-3720A, Opt.942TT-3720A, Opt.945TT-3720A, Opt.948TT-3720A, Opt.955EXPLORER™ 700 antenna TT-3703APole mount kit for EXPLORER™ 700 antenna TT-3650A, Opt. 920EXPLORER™ 700 Softbag TT-3720A, Opt. 202EXPLORER™ 700 Car charger cableTT-3720A, Opt. 009AC/DC adapter TT-3682PFSP 065-AAC
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 137Troubleshooting guideThe below table provides information on some of the problems that might occur, including possible causes and remedies to solve the problems.Problem Possible Cause RemedyThe EXPLORER™ 700 cannot be switched on, or does not stay on when powered by the battery.The battery needs recharging.Recharge the battery. Check the battery indicator in the display.The battery is not inserted properly.Remove the battery and re-insert it. Make sure the battery is inserted properly and that the latches are locked.The battery contacts are dirty or damaged.Clean the battery contacts if necessary. If the contacts are damaged, replace the battery.There is no light in the power indicator nor in the display when the EXPLORER™ 700 is switched on.The EXPLORER™ 700 may be in Stealth Mode (all lights and sounds are off).Press C+OK on the display keypad. This will toggle Stealth Mode on/off.The EXPLORER™ 700 cannot be switched off.The Power button was not pressed long enough.When you switch off the EXPLORER™ 700, hold the power button until the display shows “Switching off”.In rare cases, it may take up to 10 seconds to switch off the EXPLORER™ 700.Charging error -The green Power indicator flashes rapidly while the battery is being recharged.The temperature is below 0°C or above 45°C.Only charge the battery when the temperature is within the range 0°C to 45°C.The charging voltage is less than 9 V.Wait until charging begins (the green Power indicator lights constantly). If the battery is completely discharged, and it has been out of use for a long time, the charging process may take a long time to start. If charging does not begin within 2-3 hours, contact your local distributor, or purchase a new battery.
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 138The display shows INSERT SIM.The SIM card is not present.Remove the battery and insert the SIM card in the SIM slot according to the instructions in the section Inserting the SIM card on page 15.The SIM card is not inserted properly.Remove the SIM card and re-insert it according to the instructions in the section Inserting the SIM card on page 15.The SIM card is inserted in the wrong SIM slot.There are two SIM slots, marked USIM #1 and USIM #2.Make sure the SIM card is inserted in the SIM slot marked USIM #1.The display shows NO GPS FIX.The EXPLORER™ 700 is unable to register on the network, because the GPS position is unknown.Make sure the view to the GPS satellites is not blocked. To obtain GPS fix, the EXPLORER™ 700 should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. When the EXPLORER™ 700 has obtained GPS fix, you can point the antenna towards the BGAN satellite.To see the GPS status, enter the menu system and select PROPERTIES > GPS STATUS.The display showsEMERGENCY ONLY.The BGAN network is only available for emergency calls. The reason may be one of the following:1) You have pressed C on the EXPLORER™ 700 instead of entering the PIN.2) Your Airtime subscription has expired.3) You are using the wrong SIM card.1) If the display reads “ENTER PIN?” and/or you cannot enter the display menu system, you may have pressed C instead of entering the PIN. Unless the use of PIN is disabled, e.g. from the BGAN LaunchPad, you must enter the PIN before you are allowed make calls. 2) Check your subscription with the Airtime Provider.3) Check that your SIM card is valid for communication on the BGAN network. Problem Possible Cause Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 139The display showsNOT REGISTERED.The EXPLORER™ 700 cannot register on the BGAN network.Check that your SIM card is valid for communication on the BGAN network.Check your subscription with the Airtime Provider.The EXPLORER™ 700 cannot obtain its position using GPS.There is no GPS signal, or the signal is weak.If the EXPLORER™ 700 has not been used recently within the same location, it can take up to 10 minutes to obtain the GPS position.Check the GPS status in the display or the web interface. To help the EXPLORER™ 700 obtain GPS fix, it should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. When the EXPLORER™ 700 has obtained GPS fix, you can point the antenna towards the BGAN satellite.No signal or weak signal from the BGAN satellite.The view to the satellite is blocked.Make sure the EXPLORER™ 700 has a clear view to the satellite. Be aware that window glass may reduce the signal level.The antenna is pointed in the wrong direction.Check that the antenna is pointed according to the position data.Adjust the position to the highest possible signal strength.Connection to the Internet cannot be established.The signal strength is too low.Check that the antenna is pointed according to the position data.Adjust the position to the highest signal strength you can obtain.As a rule of thumb, you should have a a signal strength of 45 dBHz or more to be able to make a call or data session.Your connection is defined as a dial-up connection, but you have not opened the dial-up connection.You need to open the dial-up connection before you can connect to the Internet.Your connection is a dial-up connection, but you have not entered the phone number *98# to indicate a connection to the Internet.Change the phone number in the dial-up connection to *98# and open the dial-up connection before accessing the Internet.Problem Possible Cause Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 140The web interface cannot be accessed.The browser is configured to use a proxy server.For Microsoft Internet Explorer, select Tools > Internet Options > Connections > LAN Settings and uncheck Use a proxy server for your LAN.You have entered a wrong IP address.Check the IP address and re-enter it.Your connection is defined as a dial-up connection, but you have not opened the dial-up connection.You need to open the dial-up connection before you can connect to the Web server.Your connection is a dial-up connection, but you have not entered the phone number *98# or *99# to indicate connection to the Internet and/or the web interface.Change the phone number in the dial-up connection to *98# or *99# and open the dial-up connection before accessing the web interface.A Phone/Fax connection cannot be established.The interface is disabled in the EXPLORER™ 700.Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > PHONE/FAX > ON, orby accessing the web interface and selecting SETTINGS > interfaces > Phone/Fax > EnabledThe cable is not properly connected.Connect the cable.The cable type or connector type is not correct.For information on the correct type of connector and cable, refer to Phone interface, 2-port on page 156.Incoming calls: The call type used for the call is not selected in the web interface.Make sure the call type used for calls to the EXPLORER™ 700 is selected in the web interface. Access the web interface and select SETTINGS> Interfaces > Phone/Fax. Then select the call type for incoming calls.Problem Possible Cause Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 141An ISDN connection cannot be establishedThe ISDN interface is disabled in the EXPLORER™ 700Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > ISDN > ON, orby accessing the web interface and selecting SETTINGS > interfaces > ISDN > EnabledThe cable is not properly connected.Connect the cable.You have connected to the LAN interface.Connect the cable to the interface marked ISDN.The cable type or connector type is not correct.For information on the correct type of connector and cable, refer to ISDN interface, 2-port on page 157.Incoming phone calls: The call type used for the call is not selected in the web interface.Make sure the call type used for calls to the EXPLORER™ 700 is selected in the web interface. Access the web interface and select SETTINGS> Interfaces > Phone/Fax. Then select the call type for incoming calls.Problem Possible Cause Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 142A Bluetooth handset connection cannot be established.The interface is disabled in the EXPLORER™ 700.Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > BLUETOOTH > ON, orby accessing the web interface and selecting SETTINGS > interfaces > Bluetooth > EnabledThe Bluetooth handset is placed too far away from the EXPLORER™ 700.Bring the handset closer to the EXPLORER™ 700. Note that the specified maximum distance is only valid under ideal conditions.The handset is not yet paired with the EXPLORER™ 700.Pair the devices. Refer to Making a call to the EXPLORER™ 700 on page 58.Incoming calls: The call type used for the call is not selected in the web interface.Make sure the call type used for calls to the EXPLORER™ 700 is selected in the web interface. Access the web interface and select SETTINGS > Interfaces > Bluetooth. Under BLUETOOTH VOICE DEVICES locate the relevant handset and select the right call type for incoming calls.A LAN connection cannot be established.The interface is off in the EXPLORER™ 700.Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > LAN > ON, orby accessing the web interface and selecting SETTINGS > interfaces > LAN > EnabledThe cable is not properly connected.Connect the cable.The cable type or connector type is not correct.For information on the correct type of connector and cable, refer to LAN interface, 2-port on page 158.Problem Possible Cause Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 143A WLAN connection cannot be establishedThe WLAN interface is disabled in the EXPLORER™ 700Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > WLAN > ON, orby accessing the web interface and selecting SETTINGS > interfaces > WLAN > EnabledYour computer is placed too far away from the EXPLORER™ 700.Bring the computer closer to the EXPLORER™ 700. Note that the specified maximum distance is only valid under ideal conditions.You have not yet entered the country code for your WLAN.Access the web interface and select SETTINGS > interfaces > WLAN.Then enter the country code for your present location and click Apply. For further information, see Configuring the WLAN interface on page 110.You are using Bluetooth and WLAN simultaneously(WLAN mode 802.11b/g, 2.4 GHz) Do not use Bluetooth and WLAN simultaneously, or change the WLAN mode to 802.11a (5 GHz) if possible.Problem Possible Cause Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 144A USB connection cannot be established.The cable is not properly connected.Connect the cable.The cable type or connector type is not correct.For information on the correct type of connector and cable, refer to USB interface on page 159.The dial-up connection is not created correctly. Refer to First time setup of USB on page 69.The Thrane & Thrane EXPLORER™ USB driver is not installed.Install the driver as described in First time setup of USB on page 69.The USB connection uses a wrong COM port.Make sure the connection uses the COM port to which the Thrane & Thrane EXPLORER™ USB driver is assigned.In Windows XP, open your dial-up connection and select Properties. Under Connect using: check that the Thrane & Thrane EXPLORER™ USB driver is selected. If not, click Configure and select the Thrane & Thrane EXPLORER™ USB driver.Problem Possible Cause Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 145A Bluetooth data connection cannot be established.The interface is off in the EXPLORER™ 700.Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > BLUETOOTH > ON, orby accessing the web interface and selecting SETTINGS > interfaces > Bluetooth > Enabled.The computer is placed too far away from the EXPLORER™ 700.Bring the computer closer to the EXPLORER™ 700. Note that the specified maximum distance is only valid under ideal conditions.The computer is not yet paired with the EXPLORER™ 700.Pair the devices. Refer to Making a call to the EXPLORER™ 700 on page 58.The requested Bluetooth profile is not supported, or is not activated on the computer.Check the Bluetooth installation on your computer to see if the profile is supported and activated.You are using Bluetooth and WLAN simultaneously(WLAN mode 802.11b/g, 2.4 GHz) Do not use Bluetooth and WLAN simultaneously, or change the WLAN mode to 802.11a (5 GHz) if possible.Problem Possible Cause Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 146Status signalingThere are many ways of troubleshooting if an error occurs. The EXPLORER™ 700 has different means of status signaling, to help you find the cause of a problem:•Indicators.The function of the light indicators next to the display is described in Light indicators on page 9. •Alarm messages. •Log files.Alarm messages and log files are described in the following sections.Alarm messagesDisplay of alarm messagesThe EXPLORER™ 700 can detect errors during POST (Power On Self Test) or CM (Continuous Monitoring). When the EXPLORER™ 700 detects an error that requires your action, it issues an alarm.When alarms are issued in your EXPLORER™ 700, the display indicates the number of new alarms, and the red message indicator is flashing.You now have the following options:•Press C to ignore the alarm message and continue from where you were before the alarm was issued.•Press OK to enter the alarm list showing all active alarms. The alarms are listed with their ID numbers. To see the name and time stamp of the alarm, press OK again. Use S and T to scroll through the name, ID and time stamp. If the text is too long, press OK (X) to scroll through the rest of the text.As long as the cause of an alarm is still present, the Main screen shows VIEW ALARM LIST? If you press OK, the list of currently active alarms appears.Explanations for the alarms and remedies to solve the problems are listed in the next section.All alarms are logged in the alarm log. For information on the alarm log, see Alarm log on page 152.
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 147List of alarmsThe following list explains the alarms that may show in the display and in the web interface of the EXPLORER™ 700.Note In the display and in the web interface the ID includes a hyphen followed by a control-digit at the end. This digit is used to make sure the ID is not misinterpreted when passed on, e.g. to service personnel. Make sure you include the entire number when contacting your distributor.ID Alarm Text Explanation Remedy00101 to 00199System Data DamagedImportant system data is damagedDo not use the EXPLORER™ 700. Contact your distributor.00201 to 00209Battery ErrorError during communication with the batteryOnly use the EXPLORER™ 700 with external power supply. Contact your distributor.00211 to 00219SIM Module ErrorThe SIM interface on the EXPLORER™ 700 cannot be used.Contact your distributor.00221 to 00229USB Module ErrorThe USB interface on the EXPLORER™ 700 cannot be used.Contact your distributor.00231 to 00239Temperature Sensor FATALThe system is in danger of overheating.Do not use the EXPLORER™ 700. Contact your distributor.00241 to 00249Temperature Sensor ErrorAutomatic adjustment of the display contrast does not work.Contact your distributor.00251 to 00259Bluetooth Module ErrorBluetooth cannot be used. Contact your distributor.00261 to 00269System Error The EXPLORER™ 700 cannot communicate on the satellite network.Contact your distributor.00271 to 00279Voice Module ErrorVoice services cannot be accessed by the EXPLORER™ 700Contact your distributor.
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 14800281 to 00289Ethernet Module ErrorThe Ethernet interface on the EXPLORER™ 700 cannot be used.Contact your distributor.00291 to 00299Power Supply ErrorPower on/off, charging and/or LED control may be out of function.Contact your distributor.00301 to 00309GPS Module ErrorThe GPS module is out of function. The EXPLORER™ 700 cannot obtain a valid GPS position.Contact your distributor.00311 WLAN module errorThe WLAN interface on the EXPLORER™ 700 cannot be used.Contact your distributor.01000 Temperature Too LowLow ambient temperature is causing the performance of the EXPLORER™ 700 to be degraded or halted.Move the EXPLORER™ 700 to a warmer location.For information on temperature limits, see General specifications on page 153.01100 Temperature Too HighHigh ambient temperature is causing the performance of the EXPLORER™ 700 to be degraded or halted.Move the EXPLORER™ 700 to a cooler location.For information on temperature limits, see General specifications on page 153.01200 Battery Level LowThe battery is running out of power.Recharge the battery or replace it with a new one.ID Alarm Text Explanation Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 14901300 No GPS Fix The GPS receiver has not yet achieved position fix.Make sure the view to the GPS satellites is not blocked. To help the EXPLORER™ 700 obtain GPS fix, it should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. Note that in some cases it may take up to 10 minutes to obtain GPS fix.01400 Satellite Signal LostThe EXPLORER™ 700 no longer receives a signal from the satellite.Make sure the EXPLORER™ 700 has a clear view to the satellite.Check that the antenna is pointed according to the position data. Adjust the position to the highest possible signal strength.01500 SIM Card MissingNo SIM card is detected in the SIM slot.Insert SIM card. If the SIM card is already inserted, try removing and reinserting it.01600 SOS Calls OnlyThe SIM card is not accepted by the network. Only emergency calls are allowed.Enter the PIN and wait for network approval. If the problem persists, contact your Airtime Provider.01700 Registration For Voice FailedThe EXPLORER™ 700 has not yet been allowed to register for voice services (Circuit Switched).If the problem persists, contact your Airtime Provider.01800 Registration For Data FailedThe EXPLORER™ 700 has not yet been allowed register for data services (Packet Switched).If the problem persists, contact your Airtime Provider.ID Alarm Text Explanation Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 15001900 Temperature Too Low For ChargingThe temperature is too low for the battery charger to operate.If charging is needed, move the EXPLORER™ 700 to a warmer location. The temperature must be above 0°C/+32°F for the battery charger to operate.02000 Satellite Signal WeakThe signal from the satellite is weak.Check the line of sight to the satellite. Be aware that window glass may reduce the signal level. Check that the antenna is pointed according to the position data. Adjust the position to the highest possible signal strength.02100 Ciphering OffThe network has turned ciphering off.Do not transmit data that requires ciphering.02200 Ethernet Connection FailedEthernet data session could not be established.See the display call log for the cause of the error. Refer to Calls menu on page 38.If the problem persists, contact your distributor.02300 External Antenna FailureThe EXPLORER™ 700 is not able to detect the external antenna type.The reason may be one of the following:• You are not using an original Thrane & Thrane antenna• The antenna is defectiveCorrect communication with the satellite requires an original Thrane & Thrane antenna.If you are already using an original Thrane & Thrane antenna when you see this alarm, contact your distributor for support.ID Alarm Text Explanation Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 15102400 Invalid BatteryThe EXPLORER™ 700 is not able to detect the battery type.The reason may be one of the following:• You are not using an original Thrane & Thrane battery• The battery is defectiveThe EXPLORER™ 700 requires an original Thrane & Thrane battery.If you are already using an original Thrane & Thrane battery when you see this alarm, contact your distributor for support.02600 Antenna FailureThe EXPLORER™ 700 is not able to detect the state of the antenna relay.Do not use the terminal. Contact your distributor.02800 Bluetooth Device Database FullThe list of paired Bluetooth devices is full. The EXPLORER™ 700 does not allow more than 7 paired devices.Unpair a paired device to make room for a new one.For information on how to unpair devices, see Unpairing devices on page 117.ID Alarm Text Explanation Remedy
Chapter 6: Maintenance and troubleshooting98-122988-DraftB6 152Log filesNoteWhen contacting Thrane & Thrane for support, please include a diagnostic report. The diagnostic report contains information relevant for the service personnel during troubleshooting. To generate the diagnostic report, access the web interface and select Help Desk. Then click Generate report. Alarm logThe alarm log holds information of all alarms issued by the EXPLORER™ 700. The log includes the time of the error, a short description, location of the error etc. This information can help troubleshooting errors in the EXPLORER™ 700. The Alarm log is not accessible from the user interface, but is included when you generate a diagnostic report. For information, see Help desk and diagnostic report on page 132. Call logThe call log holds information of up to 100 calls and data sessions to/from the EXPLORER™ 700.The call log contains detailed information such as date, time, phone numbers, duration, Mb transferred etc., for each call or data session. Date and time is UTC time, received from the satellite.For information on how to view the call log in the display, see Calls menu on page 38.For information on how to view the call log in the web interface, see Viewing the lists of calls on page 92.Note The call log in the display shows information on voice calls but not on data sessions.
98-122988-DraftB6 153Appendix ATechnical specifications AIn this appendixThis appendix contains technical specifications for the EXPLORER™ 700 and information on Conformity. General specificationsThe EXPLORER™ 700 meets or exceeds current and proposed Inmarsat specifications for operation on the Inmarsat Broadband Global Area Network.Item SpecificationType EXPLORER™ 700, BGAN Class 1 TerminalMax. IP data rate, Rx/TxaStreaming IP492 kbps/492 kbps (simultaneously)32, 64, 128, 256 kbpsPhysical dimensionsTotalAntennaTransceiver297 mm x 399 mm x 51 mm/11.7” x 15.7” x 2.0”297 mm x 399 mm x 51 mm/11.7” x 15.7” x 2.0”280 mm x 228 mm x 40 mm/11.0” x 8.9” x 1.6”Weight TotalAntennaTransceiver with battery3.2 kg/7.0 lbs1.7 kg/3.7 lbs1.5 kg/3.3 lbsEnvironmental conditionsOperating temperaturePowered by external DCPowered from batteryStorage temperatureWithout batteryWith batteryRelative humidityWater & DustTransceiverAntennaMax. wind-load-25°C to +55°C/-13°F to +131°F0°C to +55°C/+32°F to +131°F-40°C to +80°C/-40°F to +176°F -20°C to +60°C/-4°F to +140°F95% non-condensing at +40°C/+104°FIP-52IP-6618 m/s or 59 ft/s (Operational)
Appendix A: Technical specifications98-122988-DraftB6 154BatterySpecificationsRobustness 0.5 m/1.64 ft drop on concrete (Operational, 95% survival)Supported web browsers(Other browsers may be supported as well, but only these have been tested.)Microsoft Internet Explorer 6.0Mozilla Firefox 1.0Apple Safari 2.0a. Performance depends on a wide range of factors and actual usage.Item SpecificationItem SpecificationBattery type Lithium ion, rechargeableVoltage 11.1 VCapacity 4.4 AhTime between rechargingStandby timeTx time, maxRx time, max36 hours at 25°C/77°F2hours30minutes @ 144kbps (158MB), 25°C/77°F1 hour 30 minutes @ 492 kbps (324 MB), 25°C/77°F3 hours 30 minutes @ 492 kbps (756 MB), 25°C/77°FCharge timeaa. Performance depends on a wide range of factors and actual usage.2 hours 30 minutesCharge temperature 0°C to +45°C/+32°F to +113°F AmbientMin. charge cycles 300Storage temperature1Month3Months1Year-20°C to +60°C/-4°F to +140°F Ambient-20°C to +45°C/-4°F to +113°F Ambient-20°C to +20°C/-4°F to +68°F Ambient
Appendix A: Technical specifications98-122988-DraftB6 155Power inputConnector pin-outThis drawing shows the pin-out for the DC power connector.SpecificationsAC/DC adapter, FSP 065-AACSIM interfaceUSIM #1 SpecificationsUSIM #2 SpecificationsUSIM #2 is reserved for future use.+GNDItem SpecificationDC input range +10 to +32 V DCPower consumptionaStandby modeTransmit modeDuring charginga. Performance depends on a wide range of factors and actual usage.1.2 W (Typical)18 W (Typical)60 W max.Connector type 2.5/5.5mm power jack, Switch craft RAPC 712Item SpecificationAC input range 100 to 240 V AC, 47 to 63 Hz, 65 WDC output 19 V DCItem SpecificationSlot type Standard SIM card holder
Appendix A: Technical specifications98-122988-DraftB6 156Phone interface, 2-portConnector pin-outThe pin-out for the Phone connectors is as follows:SpecificationsPin Function1NC2Tip3Ring4NC1234RJ-11 ConnectorFemale (Receptacle)Item SpecificationNumber of connectors 2Connector type RJ-11, femaleImpedance 180 Ω + 750 Ω/150nFMax. cable length 100 m/80 ΩMax. units connected Two units, one in each connector
Appendix A: Technical specifications98-122988-DraftB6 157ISDN interface, 2-portConnector pin-outThe pin-out for the ISDN connectors is as follows:SpecificationsPin Function1NC2NC3Rx+4Tx+5Tx-6Rx-7NC8NCRJ-45 ConnectorFemale (Receptacle)Item SpecificationNumber of connectors 2Connector type RJ-45, femaleMax. number of units per interface8 (Max. total power supplied: 1 W)Data rateVoiceDataAudio4 kbps64 kbps3.1 kHzMax. cable length 100 m
Appendix A: Technical specifications98-122988-DraftB6 158LAN interface, 2-portConnector pin-outThe pin-out for the LAN connectors is as follows:SpecificationsPin Function1Rx +2Rx -3Tx +4NC5NC6Tx -7NC8NCRJ-45 ConnectorFemale (Receptacle)Item SpecificationNumber of connectors 2Connector type RJ-45, female, Auto cross-over MDI/MDI-X (IEEE 802.3 10/100BaseT)Standard ISO/IEC 8877:1992 and IEEE 802.3 1998 EditionMax. data rate 10/100 MbpsMax. cable length 100 m/328 ft with Cat5 UTP
Appendix A: Technical specifications98-122988-DraftB6 159USB interfaceConnector pin-outThe pin-out for the USB connector is as follows:SpecificationsPin Function1+5VDC2D -3D +4GNDType BFemale (Receptacle)Item SpecificationVersion 1.1 (Slave)Connector type B, femaleMax. data rate 12 MbpsMax. cable length 5 m/16.4 ftMax. units connected 7 physical devicesDriver Proprietary, enclosed on CD with the product
Appendix A: Technical specifications98-122988-DraftB6 160WLAN Access PointSpecificationsItem SpecificationStandard IEEE 802.11 a/b/gAntenna Dual space diversity antennas integrated in transceiver unitFrequencies 2.4 GHz (802.11b/g) or 5 GHz (802.11a)Max. coverage outdooraa. Performance depends on a wide range of factors and actual usage.100 m/328 ftMax. data ratea54 Mbps
Appendix A: Technical specifications98-122988-DraftB6 161Bluetooth interfaceSpecificationsItem SpecificationVersion 1.2Standard Power Class 1. The Class 1 interface also supports Class 2 and Class 3 peripherals if they support RSSI (Received Signal Strength Indicator).Antenna Integrated in transceiver unitPhysical media Frequency-Hopping Spread Spectrum RFMax. data rate 721 kbps + 57.6 kbpsFrequency 2400 to 2483.5 MHzMax. coverage outdooraa. Performance depends on a wide range of factors and actual usage.100 m/328 ft Max. number of devices connected7Profiles supported Cordless Telephony Profile (CTP)Serial Port Profiles (SPP):• Dial-up Networking (DUN)• LAN Access Profile (LAP)• Headset Profile (HSP)
Appendix A: Technical specifications98-122988-DraftB6 162Antenna interface on TransceiverConnector pin-outThis drawing shows the antenna connector on the transceiver.SpecificationsSignalGNDItem SpecificationConnector type TNC, femaleMax. cable length 100 m/328ft, single cable, 50 ΩMax. cable loss 1.4 Ω totala/20 dB @ 1.5 GHza. Note that this is the sum of the inner conductor resistance and the GND shield resistance.Max. current rating for cables 2.5 A
Appendix A: Technical specifications98-122988-DraftB6 163Detachable antennaConnector pin-outThis drawing shows the connector on the detachable antenna of the EXPLORER™ 700.SpecificationsSignalGNDItem SpecificationType Directional patch array, manually adjustablePolarization RHCPConnector type QN, femaleFrequenciesInmarsatTransmitReceiveBearer bandwidthGPS1626.5 to 1660.5 MHz1525.0 to 1559.0 MHz200 kHz1575.42 MHzEIRP 20 dBW ±1 dB
Appendix A: Technical specifications98-122988-DraftB6 164EXPLORER™ Bluetooth Handset charger interfaceConnector pin-outThis drawing shows the connector for the EXPLORER™ Bluetooth Handset charging interface.Pin 1 is the pin closest to the coding projection on the plastic insert.SpecificationsPin 2,Pin 1,6.4 V GNDItem SpecificationConnector type ProprietaryOutput 6.4 V/350 mA
Appendix A: Technical specifications98-122988-DraftB6 165Solar panel interfaceSpecificationsI/O interfaceConnector pin-outThis drawing shows the connector for the Input/Output interface.SpecificationsItem SpecificationConnector type DC input connector (for pin-out, see Power input on page 155)Solar panel type 12 V unregulated solar panels, built-in Maximum Power Point Tracking for solar panel regulation.Max. open circuit voltage 32 VMax. Power Point voltage 28 VSuitable power range 5 W to 100 W (a good selection will be 35 W to 40 W)3 Input/Output3 GNDItem SpecificationConnector type 1 TT31-203302-403, S2L SMT 3.5/6/90G, Weidmuller 1794210000Function 3 input/outputInput TTL-level, voltage 0 V to 32 VOutput Sinking current max. 50 mA, voltage 0 V to 32 V
Appendix A: Technical specifications98-122988-DraftB6 166Serial number labelsThe following label is placed on the transceiver part of the EXPLORER™ 700.The following label is placed on the antenna part of the EXPLORER™ 700.“Xes” are replaced by the relevant numbers for the specific transceiver/antenna.
Appendix A: Technical specifications98-122988-DraftB6 167ConformityCE (R&TTE)The EXPLORER™ 700 is CE certified (R&TTE directive) as stated in “Declaration of Conformity with R&TTE Directive”, enclosed in electronic copy on the next page.WLAN: The WLAN interface is CE certified through the manufacturer of the WLAN card.Use of Bluetooth:Thrane & Thrane have sent notification to all countries in the EU for use of the Bluetooth interface. Individual license may be required in some countries outside the EU and USA.For use in the EU, the following restrictions apply:France: Outdoor use must be limited to 10 mW EIRP within the frequency band 2454 MHz to 2483.5 MHz.Italy: Outdoor use outside own premises require general authorizationFCCThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation.Part 15.21Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.See also FCC Caution and FCC Radiation Exposure statement at the beginning of this manual.GMPCSThe EXPLORER™ 700 has obtained the GMPCS-MoU mark.Note The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.
Appendix A: Technical specifications98-122988-DraftB6 168REPLACE THIS PAGE IN THE PDF FILE WITH THE DECLARATION OF CONFORMITY
98-122988-DraftB6 169Appendix BAT commands BIn this appendixThis appendix contains a list of AT Commands for the EXPLORER™ 700.Starting up an AT command sessionSet up your computer to use either the USB or Bluetooth interface. For further information, see Using the USB interface on page 69 or Using a computer with Bluetooth on page 73.Connect your computer to the USB or Bluetooth interface of the EXPLORER™ 700 and launch your terminal program.The following section contains a list of commands that can be used with the EXPLORER™ 700. For further information on the AT commands, refer to the following standards:•ITU V.250 Serial asynchronous automatic dialing and control•3GPP TS 27.005 ver. 4.2.0, Use of Data Terminal Equipment - Data Circuit terminating Equipment (DTE-DCE) interface for Short Message Service (SMS) and Cell Broadcast Service (CBS)•3GPP TS 27.007 ver. 4.6.0, AT command set for User Equipment (UE)3GGP standards are found on www.3gpp.orgITU standards are found on www.itu.int
Appendix B: AT commands98-122988-DraftB6 170List of supported AT commandsCommand FunctionATA AnswerATD DialATE Command echoATH Hang upATI Request identification informationATL Monitor speaker loudnessATM Monitor speaker modeATN Automode controlATP Select pulse dialing (command)ATQ Result code suppressionATS Set registerATT Select tone dialing (command)ATV DCE response formatATX Result code selection and call progress monitoring controlATZ Reset to default configurationAT&C Circuit 109 (Received line signal detector) behaviorAT&D Circuit 108 (Data terminal ready) behaviorAT&F Set to factory defined configurationAT&V Display active and stored profileAT&W Store profileAT+CACM Accumulated call meterAT+CAEMLPP eMLPP priority registration and interrogationAT+CALM Alert sound modeAT+CAMM Accumulated call meterAT+CAOC Advice of charge
Appendix B: AT commands98-122988-DraftB6 171AT+CBC Battery chargeAT+CBST Select bearer service typeAT+CCFC Call forwarding number and conditionsAT+CCLK ClockAT+CCUG Closed user groupAT+CCWA Call waitingAT+CCWE Call meter maximum eventAT+CDIP Called line identification presentationAT+CEER Extended error reportAT+CFCS Fast call setup conditionsAT+CFUN Set phone functionalityAT+CGACT PDP context activate or deactivateAT+CGATT PS attach or detachAT+CGCLASS GPRS mobile station classAT+CGCMOD PDP context modifyAT+CGDATA Enter data stateAT+CGDCONT Define PDP contextAT+CGDSCONT Define secondary PDP contextAT+CGEQMIN 3G quality of service profile (minimum acceptable)AT+CGEQNEG 3G quality of service profile (negotiated)AT+CGEQREQ 3G quality of service profile (requested)AT+CGEREP Packet domain event reportingAT+CGMI Request manufacturer identificationAT+CGMM Request model identificationAT+CGMR Request revision identificationAT+CGPADDR Show PDP addressCommand Function
Appendix B: AT commands98-122988-DraftB6 172AT+CGQMIN Quality of service profile (minimum acceptable)AT+CGQREQ Quality of service profile (requested)AT+CGREG GPRS network registration statusAT+CGSMS Select service for MO SMS messagesAT+CGSN Request product serial number identificationAT+CGTFT Traffic flow templateAT+CHLD Call related supplementary servicesAT+CHUP Hang-up callAT+CIMI Request International Mobile Subscriber IdentityAT+CIND Indicator controlAT+CLAC List all available AT commandsAT+CLCC List current callsAT+CLCK Facility lockAT+CLIP Calling line identification presentationAT+CLIR Calling line identification restrictionAT+CMAR Master resetAT+CMEC Mobile equipment control modeAT+CMEE Report mobile equipment errorAT+CMER Mobile equipment event reportingAT+CMGC Send commandAT+CMGD Delete messageAT+CMGF Message formatAT+CMGL List messagesAT+CMGR Read messagesAT+CMGS Send messageAT+CMGW Write message to memoryCommand Function
Appendix B: AT commands98-122988-DraftB6 173AT+CMOD Call modeAT+CMSS Send message from storageAT+CNMI New message indication to TEAT+CNUM Subscriber numberAT+COLP Connected line identification presentationAT+COPN Read operator namesAT+COPS PLMN selectionAT+CPAS Phone activity statusAT+CPBF Find phone book entriesAT+CPBR Read phone book entriesAT+CPBS Select phone book memory storageAT+CPBW Write phone book entryAT+CPIN Enter PINAT+CPLS Selection of preferred PLMN listAT+CPMS Preferred message storageAT+CPOL Preferred PLMN listAT+CPPS eMLPP subscriptionsAT+CPUC Price per unit and currency tableAT+CPWD Change passwordAT+CR Service reporting controlAT+CRC Cellular result codesAT+CREG Network registrationAT+CRSM Restricted SIM AccessAT+CSCA Service center addressAT+CSCS Select TE character setAT+CSDF Settings date formatCommand Function
Appendix B: AT commands98-122988-DraftB6 174AT+CSIL Silence commandAT+CSMS Select message serviceAT+CSQ Signal qualityAT+CSSN Supplementary service notificationsAT+CSTA Select type of addressAT+CSTF Settings time formatAT+CSVM Set voice mail numberAT+CUSD Unstructured supplementary service dataAT+CAAP Automatic answer for eMLPP ServiceAT+FCLASS Select modeAT+GCAP Request complete capabilities listAT+GCI Country of InstallationAT+GMI Request manufacturer identificationAT+GMM Request model identificationAT+GMR Request revision identificationAT+GSN Request product serial number identificationAT+ICF DTE DCE character framingAT+IFC DTE-DCE local flow controlAT+ILRR DTE-DCE local rate reportingAT+IPR Fixed DTE rateAT+WS46 PCCA STD-101 [17] select wireless networkAT_IBLTH Bluetooth managementAT_IBNOTIFY Control the sending of unsolicited result codesAT_IBTIF Bluetooth configurationAT_IBTINQ Bluetooth inquiry managementAT_IGPS GPS location informationCommand Function
Appendix B: AT commands98-122988-DraftB6 175AT_ILOG Retrieve log file from the EXPLORER™ 700AT_IMETER Call meteringAT_INIS Network interface statusAT_IPOINT Antenna pointingAT_ISIG Signal quality indicationAT_ITCSI Configure incoming voice qualityAT_ITCSO Configure outgoing voice qualityAT_ITEMP Temperature in the EXPLORER™ 700AT_ITISDN ISDN ConfigurationAT_ITMSN Configuration of MSN numbers to an interface/call typeAT_ITMSNLIST Return valid MSN numbers for the interfacesAT_ITNAT Configure NAT for an interfaceAT_ITWLAN WLAN ConfigurationAT_ITWLANCC WLAN Country CodeAT_ITWLANF WLAN FiltersAT_ITWLANMAC WLAN MAC AddressCommand Function
98-122988-DraftB6 176GlossaryGlossaryAAPN Access Point Name. The Access Point Name is used by the EXPLORER™ 700 user to establish the connection to the required destination network. BBGAN Broadband Global Area Network. A satellite network based on geostationary satellites, delivering data rates of up to 492 kbps to virtually any part of the earth, with full UMTS (3G) compatibility. CCE Conformitée Européenne. This term signifies that a CE certified product conforms to European health, environmental, and safety regulations. In short, it makes the product legal to be sold in the European Union. CID Context IDentifier DDHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. EEIRP Effective Isotropic Radiated Power. EIRP is the apparent power transmitted towards the receiver, if it is assumed that the signal is radiated equally in all directions. FFCC Federal Communications Commission. An independent United States government agency, directly responsible to Congress. FCC certification is normally required to make a product legal to be sold in the United States.
Glossary98-122988-DraftB6 177GGeostationary Placed in a fixed position relative to a point on the surface of the earth. GMPCS Global Mobile Personal Communications by Satellite. GMPCS is a personal communication system providing transnational, regional or global coverage from satellites. GMPCS-MoU A framework signed by Member States, GMPCS System Operators, Terminal Manufacturers and Service Providers. The GMPCS-MoU mark allows GMPCS subscribers to take terminals anywhere and use them in countries where they are licensed. GPRS General Packet Radio Service. A standard for wireless communications which runs at speeds up to 115 kbps, compared with current GSM (Global System for Mobile Communications) systems’ 9.6 kbps. GPS Global Positioning System. A system of satellites, computers, and receivers that is able to determine the latitude and longitude of a receiver on Earth by calculating the time difference for signals from different satellites to reach the receiver. IIMEI International Mobile Equipment Identity. A unique number given to every single piece of mobile phone equipment. IMEI numbers are stored in a database containing all valid mobile phone equipment. IMSO International Maritime Satellite Organisation. An intergovernmental body established to ensure that Inmarsat continues to meet its public service obligations, including obligations relating to the GMDSS. ISDN Integrated Services Digital Network. An international communications standard for sending voice, video, and data over digital telephone lines or normal telephone wires. ISDN supports data transfer rates of 64 kbps. ISP Internet Service Provider Kkbps kilobits per second LLaunchPad LaunchPad is a PC application used to control terminals in the BGAN system. LaunchPad is provided on the Inmarsat CD-ROM supplied with your EXPLORER™ 700. Use of the LaunchPad is described in the user guide on the same CD-ROM.
Glossary98-122988-DraftB6 178MMAC Media Access Control address. A hardware address that uniquely identifies each node of a network. NNAT Network Address Translation. An Internet standard that enables a local-area network to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. A NAT module makes all necessary address translations. NC Not Connected PPairing Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate. The two devices exchange passkeys and join what is called a trusted pair. In a trusted pair, the two devices automatically accept communication with each other. Passkey A unique code or password used when pairing Bluetooth devices. PCB Printed Circuit Board PDA Personal Digital Assistant. A lightweight, hand-held, usually pen-based computer used as a personal organizer. PDP Packet Data Protocol. A network protocol used by external packet data networks that communicate with a GPRS network. PIN Personal Identification Number. A code number used to provide access to a system that has restricted access. PUK PIN Unblocking Key. An eight-digit code used to unblock a SIM card after three incorrect PINs have been entered. The PUK code is supplied with the SIM card. RRDI Restricted Digital Information RHCP Right-Hand Circular Polarization RSSI Received Signal Strength Indicator
Glossary98-122988-DraftB6 179SSAS Satellite Access Station. The gateway between the satellites and the worldwide networks such as Internet, telephone network, cellular network etc. SDU Service Data Unit. Also known as a data packet. SIM Subscriber Identity Module.The SIM provides secure storing of the key identifying a mobile phone service subscriber but also subscription information, preferences and storage of text messages. SSID Service Set IDentifier. An SSID is the name of a wireless local area network (WLAN). All wireless devices on a WLAN must use the same SSID in order to communicate with each other. Streaming A technique for transferring data - such as audio or video clips - so that it is processed as a continuous stream. With a Streaming connection you are charged by the minute, like for a telephone connection. TTFT Traffic Flow Template. A packet filter list allowing the Core network and the EXPLORER™ 700 to classify packets received from the external network into the proper PDP context. UUDI Unrestricted Digital Information. A transparent 64 kbps data channel. USB Universal Serial Bus. An interface standard for communication between a computer and external peripherals over an inexpensive cable using biserial transmission. Mostly used with keyboards, mice, monitors and printers. VVPN Virtual Private Network. A network that is constructed by using public wires to connect nodes. You can create networks using the Internet for transporting data, using security mechanisms so that only authorized users can access the network. WWLAN Wireless Local Area Network. A type of local-area network that uses high-frequency radio waves rather than wires to communicate between nodes.
98-122988-DraftB6 180IndexIndexNumerics2-wire interfaceconnecting, 53setting voice quality, 118specifications, 15664 kbps UDI using USB, 70Aaccessories available, 136administration settings, 124advanced configurationBluetooth, 113LAN, 107network settings, 120USB, 105WLAN, 110alarmsin display, 45, 146list of active, 44, 123antennacables available, 136connecting, 76connectors, 18detaching, 14for Bluetooth, 161for WLAN, 160pointing, 26pole mount kit for, 136repointing, 39, 88safety, ivspecifications, 163, 164APNsetting for all interfaces, 120setting for Bluetooth, 114setting for LAN, 107setting for USB, 105applications overview, 7AT commands, 169audio indicators, 39, 100audio quality, 51automatic power up, 40, 99Azimuth, 24Bbacklight in display, 39, 100batterycharging, 134guidelines for use, 134inserting, 15removing, 16specifications, 154BGANcoverage, 3services, 5system overview, 4Bluetooth devicespairing, 115unpairing, 117viewing list of paired, 117Bluetooth handsetcharging interface, 79, 164making a call, 57Bluetooth interfaceconnecting a computer, 73setting up, 113setting voice quality, 113specifications, 161browser settingsfor web interface, 81Ccall log, 38, 99call type, 51setting for Bluetooth, 113setting for ISDN, 119setting for Phone/Fax interface, 118callsholding, 61local, 59making or receiving, 57missed, received, outgoing, 38, 92redial, 58to the EXPLORER™ 700, 58view ongoing, 87waiting indication, 61CE compliance, 167certification, 167clearing logs, 126
Index98-122988-DraftB6 181clearing usage counter, 126common network settings, 120compliance, 167configurationBluetooth, 113exporting to file, 125import from file, 126ISDN, 119LAN, 107USB, 105WLAN, 110conformity, 167connectorsBluetooth handset charging, 164I⁄O interface, 165ISDN, 157LAN, 158overview, 18Phone, 156power, 155USB, 159contact information, 133contrast in display, 39, 100coverageInmarsat BGAN system, 3Ddashboard, 86dataadvanced configuration, 120Profiles, 127Traffic Flow Templates, 130data sessionsview ongoing, 87deliveryitems included, 12DHCPenable or disable for LAN, 107displaybacklight, 39, 100contrast, 39, 100menu drawing, 33navigating, 36overview of menus, 32short-cuts, 36symbols, 35disposal, 135distributors, 133EElevation, 24Ethernet interfaceconnecting, 66setting up, 107specifications, 158EXPLORER™ 700getting to know, 8type number, iiexport configuration, 125Ffaxsending or receiving, 63FCC compliance, 167features, 6Ggeneral specifications, 153GMPCS compliance, 167GPSantenna, 10frequency, 163obtaining GPS fix, 25position, 42troubleshooting, 139view status, 42Hhardwareview version, 87, 121Header compressionenable or disable for Bluetooth, 114enable or disable for LAN, 107help desk number, 44, 132changing with web interface, 132II⁄O interfaceconnecting, 78specifications, 165IMEI number, 43, 87, 121import configuration, 126
Index98-122988-DraftB6 182Inbox for SMS messagesreplying, forwarding or deleting, 96indicatorsfunction, 9interfacesturning on or off, 40, 49interfaces and servicescombinations, 11internal calls, 59IP address, 43, 87, 121ISDN interfaceconnecting a computer, 72connecting a phone or a fax, 54setting call type, 119setting up, 119specifications, 157ISDN using USB, 70items included in delivery, 12LLAN interfaceconnecting, 66setting up, 107specifications, 158LaunchPad, 47LEDsfunction, 9light and sounddisabling, 40, 101light indicatorsfunction, 9local phone call, 59logsclearing, 126MMAC address, 43, 87, 121matrix of services and interfaces, 11messagesconfiguring outgoing, 97deleting in display, 37forwarding, 96opening in display, 37opening in web interface, 96receiving in display, 45receiving in web interface, 95replying, 96sending, 95view list in display, 37mobile subscriber numbersviewing, 43, 87, 121NNATsetting on or off for LAN, 107navigationdisplay and keypad, 36web interface, 84number of EXPLORER™ 700 terminal, iiOoff-lineworking with EXPLORER™ 700, 22options available, 136Outbox for SMS messagesresending or deleting messages, 94Ppaired Bluetooth devicesview list, 117pairing Bluetooth devices, 115phonelocal call, 59making calls, 57phone book, 89add number, 90delete all entries, 90delete entry, 90modify entry, 90Phone interfaceconnecting, 53specifications, 156Phone/Fax interfacesetting voice quality, 118
Index98-122988-DraftB6 183PINadministration PIN, 124entering in display, 23entering in web interface, 85entering with a phone, 56pointing, 26help, 24position data, 24repoint the antenna, 39sound on/off, 39, 100POTS interfaceconnecting, 53setting voice quality, 118specifications, 156power, 20automatic, 40, 99connecting, 19specifications, 155power up mode, 40, 99Profilesfor data transmission, 127selecting for Bluetooth, 114selecting for LAN, 107selecting for USB, 105propertiesview, 43, 87, 121Proxy serverdisabling, 81PUK code, 23, 56, 85Qquality of voice, 51Quick dial, 57Rredial, 58restoring settings, 41Ssafety summary, iiisent messagesresending, forwarding or deleting, 94viewing status, 94serial number, 43, 87, 121servicessupported by BGAN, 5services and interfacescombinations, 11settingsrestore, 41Short dial, 57SIM cardinserting, 15removing, 17specifications, 155SMS in displayopening or deleting, 37receiving, 45view list, 37SMS in web interfaceforwarding, 96opening, 96receiving, 95replying to, 96sending, 95SMS service number, 87, 98, 121softwareuploading, 122view version, 87, 121soundalarm, 39, 100message, 39, 100when pointing, 39, 100sound and lightdisabling, 40, 101specificationsantenna, 164Bluetooth handset charging interface, 164Bluetooth interface, 161Ethernet interface, 158general, 153I⁄O interface, 165ISDN interface, 157LAN interface, 158Phone interface, 156power, 155SIM card, 155USB interface, 159WLAN interface, 160Standard data, 65start-upoptions, 21statusmethods for signaling, 146viewing, 46, 86
Index98-122988-DraftB6 184stealth modeactivating, 36enabling, 40, 101Streaming data, 65activating, 38, 65defining Profiles for, 127supportcontact information, 133Ttelephone interfaceconnecting, 53specifications, 156total usageviewing, 87, 91Traffic Flow Templates, 130troubleshooting guide, 137type number of EXPLORER™ 700 terminal, iitypography used in this manual, vUUDI using USB, 70unpairing Bluetooth devices, 117uploading software, 122usage counter, 87, 91clearing, 126USB interfaceconnecting, 69setting up, 105specifications, 159Vversionhardware, 43, 87, 121software, 43, 87, 121voice mail numberviewing, 43, 98voice quality, 51setting for Bluetooth, 113setting for ISDN, 119setting for Phone/Fax interface, 118Wweb interfaceaccessing, 80browser settings, 81definition, 80navigating, 84wireless LAN interfaceconnecting, 68setting up, 110specifications, 160WLAN interfaceconnecting, 68setting up, 110specifications, 160

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