Thrane and Thrane A S EXPLORER-700 INMARSAT TERMINAL User Manual Explorer700
Thrane & Thrane A/S INMARSAT TERMINAL Explorer700
USERS MANUAL
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| Document ID | 901661 |
| Application ID | 86ZU9WDuDyMvtHM5d9CofQ== |
| Document Description | USERS MANUAL |
| Short Term Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 273.64kB (3420483 bits) |
| Date Submitted | 2008-02-13 00:00:00 |
| Date Available | 2008-02-14 00:00:00 |
| Creation Date | 2006-04-26 12:58:24 |
| Producing Software | Acrobat Distiller 6.0.1 (Windows) |
| Document Lastmod | 2006-04-26 13:07:13 |
| Document Title | Explorer700.book |
| Document Creator | FrameMaker 7.2 |
| Document Author: | CC |
EXPLORER 700 USER MANUAL Thrane & Thrane A/S ⢠info@thrane.com ⢠www.thrane.com TT-3720A EXPLORER⢠700 Document number: 98-122988-DraftB6 Release date: 26 April 2006 Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. Copyright Š 2006 Thrane & Thrane A/S. All rights reserved. Trademark Acknowledgements ⢠EXPLORER is a trademark of Thrane & Thrane A/S. ⢠Bluetooth is a registered trademark of Bluetooth SIG. ⢠Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other countries. ⢠Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc. ⢠Inmarsatâs product names are either trademarks or registered trademarks of Inmarsat. ⢠Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners. Company Addresses www.thrane.com Denmark Denmark Thrane & Thrane A/S LundtoftegĂĽrdsvej 93 D DK-2800 Kgs. Lyngby Denmark Thrane & Thrane Aalborg A/S Porsvej 2 DK-9200 Aalborg SV Denmark T: +45 39 55 88 00 F: +45 39 55 88 88 T: +45 39 55 88 00 F: +45 96 34 61 01 USA China Thrane & Thrane, Inc. 509 Viking Drive, Suites K, L and M Virginia Beach, VA 23452 USA Thrane & Thrane Shanghai Representative Office 28J Pufa Tower 588 Pudong Rd(S), Pu Dong 200120 Shanghai P. R. China T: +1(866) SATCOMS or +1 (757) 463-9557 F: +1 (757) 463-9581 98-122988-DraftB6 T: +86 21 68 87 87 80 F: +86 21 68 87 71 12 ii Safety Summary The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assume no liability for the customer's failure to comply with these requirements. Do Not Operate in an Explosive Atmosphere Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard. Keep Away from Live Circuits Operating personnel must not remove equipment covers. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge circuits before touching them. Do Not Service Alone Do not attempt internal service or adjustments unless another person, capable of rendering first aid resuscitation, is present. Do Not Substitute Parts or Modify Equipment Because of the danger of introducing additional hazards, do not substitute parts or perform any unauthorized modification to the equipment. Keep Away from Antenna Front This device emits radio frequency energy when switched on. To avoid injury, keep a minimum safety distance of 1 m from the antenna front when the EXPLORER⢠700 is on. See also the following section FCC Caution. Only Use Approved Batteries from Thrane & Thrane Use of non approved batteries may result in explosion, fire, electrical shock or injury. Observe Marked Areas Under extreme heat conditions do not touch areas of the EXPLORER⢠700 that are marked with this symbol, as it may result in injury. 98-122988-DraftB6 iii Antenna Safety Instructions FCC Caution Operation of the WLAN within the 5745~5825MHz frequency range is restricted to indoor environments. FCC Radiation Exposure statement Transceiver Unit (when separated from the Antenna Unit): This equipment complies with FCC radiation exposure limits for an uncontrolled environment. This equipment should be installed and operated at a distance greater than 20 centimetres (8 inches) between the Transceiver Unit, yourself or any bystander to comply with the Radiation Exposure Requirements. Antenna Safety Instructions Use Only Manufacturer Supplied Antennas Antenna Minimum Safe Distance: 1 m Antenna Gain Directional, with maximum gain of 14.9 dB reference to isotropic. The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits. Antenna Mounting The antenna supplied by the manufacturer must be located such that during radio transmission, no person or persons can come closer than the above indicated minimum safe distance to the antenna, i.e. 1 m. To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum safe distance shown above, and in accordance with the requirements of the antenna manufacturer or supplier. Antenna Substitution Do not substitute any antenna for the models supplied or recommended by the manufacturer. You may be exposing people to excess radio frequency radiation. You may contact the manufacturer for further instructions. Radiation Warning WARNING! Maintain a separation distance of at least 1 m from the front face of the antenna to a person. You, as the qualified end-user of this radio device, must control the exposure conditions of bystanders to ensure the minimum separation distance (above) is maintained between the antenna and nearby persons, for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the requirements of Occupational/Controlled Exposure Environment, for work-related use. Only use the terminal when persons are at least the minimum distance from the front face of the antenna. 98-122988-DraftB6 iv About the Manual About the Manual Intended Readers This manual is a user manual for the EXPLORER⢠700. The readers of the manual include anyone who is using or intends to use the EXPLORER⢠700. No specific skills are required to operate the EXPLORER⢠700. However, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the EXPLORER⢠700 according to the guidelines in this manual. Manual Overview This manual has the following chapters: ⢠Introduction contains an overview of the BGAN services and a brief description of the system. ⢠Getting started explains how to insert SIM card and battery, start up the unit, and navigate the display menus. It also contains a short guide to making the first call. ⢠Using the display and keypad contains an overview of the display menu system and explains how to use the menus. ⢠Using the interfaces explains how to set up and use each interface. ⢠Using the web interface explains how to use the built-in web interface of the EXPLORER⢠700, and describes the available menus and settings. It also explains advanced setup of interfaces with the web interface. ⢠Maintenance and troubleshooting contains a short troubleshooting guide and explains how to update software. It also describes and lists the alarm messages that may appear in the handset, and gives information on where to get further help if necessary. Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: ⢠To emphasize words. Example: âDo not touch the antenna front during pointingâ. ⢠To indicate what the user should select in the user interface. Example: âSelect Settings > Interfaces > Bluetooth and click Enabledâ. ⢠To emphasize the paragraph title in cross-references. Example: âFor further information, see Connecting Cables on page...â. COURIER (with capital letters) is used for the following purposes: ⢠To indicate text appearing in the display. Example: âthe Main screen shows READYâ. ⢠To indicate low level commands such as AT commands. Example: âIn your terminal program, type ATDâ. 98-122988-DraftB6 Table of Contents Safety Summary ..............................................................................................iii Antenna Safety Instructions ............................................................................. iv About the Manual ............................................................................................. v Chapter 1 Introduction Welcome ...........................................................................................................1 In this chapter .................................................................................................. 2 The BGAN system ............................................................................................. 3 The BGAN services ............................................................................................ 5 Features and interfaces of the EXPLORER⢠700 ................................................6 Your EXPLORER⢠700 terminal .........................................................................8 Matrix of services and communication interfaces ............................................. 11 Whatâs next? .................................................................................................... 11 Chapter 2 Getting started In this chapter .................................................................................................12 Unpacking and assembling ..............................................................................12 Connecting cables ...........................................................................................18 Powering the EXPLORER⢠700 ....................................................................... 20 Options for the start-up procedure ...................................................................21 Entering the SIM PIN ...................................................................................... 23 Pointing the antenna ...................................................................................... 24 Making the first call ........................................................................................ 28 Making the first data connection (LAN) ........................................................... 30 Whatâs next? ....................................................................................................31 Chapter 3 Using the display and keypad In this chapter ................................................................................................ 32 Menu overview ............................................................................................... 32 Display during start-up ................................................................................... 34 Display symbols .............................................................................................. 35 Navigating the display and keypad ................................................................. 36 The menus ...................................................................................................... 37 Messages menu .............................................................................................. 37 98-122988-DraftB6 vi Table of Contents Connect menu ................................................................................................ 38 Calls menu ...................................................................................................... 38 Settings menu ................................................................................................ 39 Properties menu ............................................................................................. 42 Help desk ....................................................................................................... 44 Dynamic information in the display ................................................................. 45 Whatâs next? ................................................................................................... 46 Chapter 4 Using the interfaces In this chapter .............................................................................................. 47 General .......................................................................................................... 47 Tools for setup and use ................................................................................... 47 Services and interfaces ................................................................................... 48 Enabling or disabling an interface .................................................................. 49 Bluetooth pairing ......................................................................................... 50 What is pairing? ............................................................................................. 50 Pairing devices in which you can enter a passkey ........................................... 50 Using a phone or fax machine ......................................................................51 Selecting the call type ......................................................................................51 Connecting an analog phone or a fax machine ............................................... 53 Connecting an ISDN phone or a G4 fax machine ............................................. 54 Connecting a Bluetooth handset ..................................................................... 55 Entering the SIM PIN using a phone ............................................................... 56 Making or receiving a phone call with the EXPLORER⢠700 ........................... 57 Making a call to the EXPLORER⢠700 ............................................................. 58 Dialing functions ............................................................................................ 58 Sending or receiving a fax message ................................................................ 63 Using a computer ......................................................................................... 64 Choosing an interface for data connection ...................................................... 64 Standard or Streaming data ............................................................................ 65 Using the LAN interface .................................................................................. 66 Using the WLAN interface ............................................................................... 68 Using the USB interface .................................................................................. 69 Using a computer with ISDN ........................................................................... 72 Using a computer with Bluetooth .................................................................... 73 Creating a dial-up connection ......................................................................... 74 98-122988-DraftB6 vii Table of Contents Additional interfaces .................................................................................... 76 Using the EXPLORER⢠700 antenna ............................................................... 76 Using a solar panel ......................................................................................... 77 Using the I/O interface .................................................................................... 78 Using the EXPLORER⢠Bluetooth Handset charger ......................................... 79 Whatâs next? ................................................................................................. 79 Chapter 5 Using the web interface In this chapter ..............................................................................................80 Introduction ..................................................................................................80 The web interface ...........................................................................................80 Accessing and navigating the web interface ................................................... 82 Entering the SIM PIN in the web interface ...................................................... 85 The Home window ....................................................................................... 86 Overview ......................................................................................................... 86 Terminal properties ........................................................................................ 87 Managing calls and data sessions .................................................................. 87 Pointing using web interface ..........................................................................88 Using the phone book .................................................................................. 89 General usage ................................................................................................ 89 Editing phone book entries .............................................................................90 Using the Call log ..........................................................................................91 Information on total usage ..............................................................................91 Exporting the call log .......................................................................................91 Viewing the lists of calls ................................................................................. 92 Handling messages ...................................................................................... 93 Sending an SMS message from the EXPLORER⢠700 ...................................... 93 Options for messages in the Outbox ................................................................ 94 Options for messages in the Sent folder .......................................................... 94 Sending an SMS message to the EXPLORER⢠700 .......................................... 95 Receiving a message ...................................................................................... 95 Options for new SMS messages ...................................................................... 96 Options for SMS messages in the Inbox .......................................................... 96 Configuring message settings ......................................................................... 97 Setting up the EXPLORER⢠700 .................................................................. 99 Accessing the EXPLORER⢠700 settings .......................................................... 99 98-122988-DraftB6 viii Table of Contents Power up behavior .......................................................................................... 99 Setting the display backlight and contrast ......................................................100 Turning audio indicators on or off .................................................................100 Enabling activation of stealth mode ............................................................... 101 Setting up the interfaces .............................................................................102 Enabling/disabling interfaces ........................................................................102 Description of data settings ............................................................................103 Configuring the USB interface ........................................................................105 Configuring the LAN interface ........................................................................ 107 Configuring the WLAN interface ..................................................................... 110 Configuring the Bluetooth interface ................................................................113 Pairing Bluetooth devices from the web interface ...........................................115 Configuring the Phone/Fax settings ................................................................118 Configuring the ISDN interface .......................................................................119 Setting a common APN ..................................................................................120 Properties, software upload and alarm list ...............................................121 Viewing the properties of the EXPLORER⢠700 ...............................................121 Uploading software ....................................................................................... 122 Viewing the Alarm List ................................................................................... 123 Administration ............................................................................................. 124 Accessing the administration settings ............................................................ 124 Using Profiles ................................................................................................ 127 Using a Traffic Flow Template ........................................................................130 Help desk and diagnostic report ................................................................ 132 Accessing the Help desk ................................................................................ 132 Generating a diagnostic report ...................................................................... 132 Whatâs next? ................................................................................................ 132 Chapter 6 Maintenance and troubleshooting In this chapter ............................................................................................... 133 Getting support .............................................................................................. 133 Uploading software ....................................................................................... 134 Maintenance ................................................................................................. 134 Options and accessories ................................................................................ 136 Troubleshooting guide ................................................................................... 137 Status signaling ............................................................................................. 146 98-122988-DraftB6 ix Table of Contents Alarm messages ............................................................................................ 146 Log files ......................................................................................................... 152 Appendix A Technical specifications In this appendix ............................................................................................. 153 General specifications .................................................................................... 153 Battery ........................................................................................................... 154 Power input ...................................................................................................155 SIM interface .................................................................................................155 Phone interface, 2-port ..................................................................................156 ISDN interface, 2-port .................................................................................... 157 LAN interface, 2-port .....................................................................................158 USB interface .................................................................................................159 WLAN Access Point ........................................................................................160 Bluetooth interface .........................................................................................161 Antenna interface on Transceiver .................................................................. 162 Detachable antenna ....................................................................................... 163 EXPLORER⢠Bluetooth Handset charger interface ......................................... 164 Solar panel interface .....................................................................................165 I/O interface ...................................................................................................165 Serial number labels ......................................................................................166 Conformity ..................................................................................................... 167 Appendix B AT commands In this appendix .............................................................................................169 Starting up an AT command session ..............................................................169 List of supported AT commands ..................................................................... 170 Glossary ........................................................................................................................ 176 Index ........................................................................................................................180 98-122988-DraftB6 Chapter 1 Introduction Welcome Congratulations on the purchase of your EXPLORER⢠700! The EXPLORER⢠700 is a broadband mobile terminal with a detachable antenna, providing highspeed data and voice communication via satellite through the Broadband Global Area Network (BGAN). Just plug in a phone, fax, laptop or PDA, or use the BluetoothÂŽ or WLAN interface, point the antenna towards the BGAN satellite - and you are online. EXPLORER⢠700 is an essential evolution in satellite communication for governments, broadcasters and other organizations dependent on relaying information fast under any condition. The EXPLORER⢠700 provides access to the highest bandwidth available on the BGAN network â up to 492 kbps. The system offers multi-user as well as single-user functionality, making it a flexible solution for a variety of applications. 98-122988-DraftB6 Chapter 1: Introduction Applications include: ⢠Internet browsing ⢠Email ⢠Phone and fax services ⢠Large file transfers ⢠Video conferencing and Streaming ⢠VPN (Virtual Private Network) access to corporate servers In this chapter This chapter gives an overview of the BGAN system and services, and introduces the EXPLORER⢠700. It also gives an overview of the physical unit and its features and functions. 98-122988-DraftB6 Chapter 1: Introduction The BGAN system What is BGAN? The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls. Coverage The InmarsatÂŽ BGAN services are based on geostationary satellites situated above the equator. Each satellite covers a certain area (footprint). The coverage map below shows the footprints of the BGAN system.          Â% 0/2  Â7 !/2 7 Â% )/2 Â% 0/2             & SATELLITE (ocean region IOR) Note       & SATELLITE & SATELLITE 0LANNED BY MID 4O BE DEFINED (ocean region AOR-W)       4HE MAP DEPICTS )NMARSATgS EXPECTATIONS OF COVERAGE BUT DOES NOT REPRESENT A GUARANTEE OF SERVICE 4HE AVAILABILITY OF SERVICE AT THE EDGE OF COVERAGE AREAS FLUCTUATES DEPENDING ON VARIOUS CONDITIONS     WWWINMARSATCOM (ocean region POR) The map depicts Inmarsat's expectations of coverage, but does not represent a guarantee of service. The availability of service at the edge of coverage areas fluctuates depending on various conditions. The launch of the F-3 satellite will be determined in due course. 98-122988-DraftB6 Chapter 1: Introduction Overview of the BGAN system A complete BGAN system includes the EXPLORER⢠700 with connected peripherals, the BGAN satellite, and the Satellite Access Station (SAS). The satellites are the connection between your EXPLORER⢠700 and the SAS, which is the gateway to the worldwide networks (Internet, telephone network, cellular network, etc.). Packet Switched Network Satellite IP Router PC Satellite Access Station (SAS) EXPLORER⢠700 Switch Voice and ISDN Circuit Switched Network Bluetooth Handset 98-122988-DraftB6 Laptop Chapter 1: Introduction The BGAN services Supported services The services currently supported by BGAN comprise: ⢠A Packet Switched connection to the Internet ⢠A Circuit Switched (Dialed) connection for voice, fax or data ⢠Short Messaging Service (SMS) Packet data service The BGAN network supports different classes of data connection to the Internet. ⢠Using a Standard data connection, several users can share the data connection simultaneously. This type of connection is ideal for e-mail, file transfer, and Internet and intranet access. The user pays for the amount of data sent and received. ⢠Using a Streaming data connection, you get an exclusive, high-priority connection, ensuring seamless transfer of data. This type of connection is ideal for time critical applications like live video over IP. The user pays for the duration of the connection (per minute charge). Circuit switched (dialed) service Three types of circuit switched connection are available: ⢠Standard Voice. A low-tariff connection for voice only. The voice signal is compressed to 4.0 kbps, which reduces the bandwidth use and consequently the tariff. ⢠3.1 kHz Audio. A high quality connection which can be used for Premium Voice, G3 fax or analog modem. The signal is uncompressed 3.1 kHz audio, which allows for optimum voice quality. ⢠ISDN. A 64 kbps connection used for ISDN speech, G4 fax or 64 kbps UDI/RDI data. SMS service The BGAN system provides a Short Messaging Service (SMS) for sending and receiving SMS messages. Supplementary services The BGAN system also provides the following supplementary services: ⢠Call hold ⢠Call waiting ⢠Call forwarding ⢠Voice mail ⢠Call barring (using AT commands) 98-122988-DraftB6 Chapter 1: Introduction Features and interfaces of the EXPLORER⢠700 Features  Simultaneous voice and data communication over BGAN  Full duplex, single or multi-user, up to 492 kbps  Support for streaming IP at 32, 64, 128, 256 kbps  Seamless global coverage  Standard LAN, WLAN, USB, ISDN, Bluetooth and Phone/Fax ports  Integral DHCP/NAT wireless router  Built-in web interface allowing you to manage your phone book, messages and calls, and customize the terminal to your specific needs  10-32 V DC input  100-240 V AC power adapter  Solar panel direct interface  Detachable lightweight antenna with integral transceiver stand and transceiver-to-antenna range up to 100 m/328 ft  Compact portable unit, sturdy and reliable construction  Humidity, dust, weather and temperature-resistant design  Rapid deployment and take-down  CE, FCC and GMPCS certified 98-122988-DraftB6 Chapter 1: Introduction Overview of interfaces The EXPLORER⢠700 provides a number of interfaces for connection of various types of computers, fax devices and phones. Using the interfaces on page 47 describes how to use each of the available interfaces. Minimizing power consumption The EXPLORER⢠700 is designed for minimum power consumption. This means that functions that are not currently used will automatically go into a âsleep modeâ to minimize the power consumption. In addition to this automatic sleep mode function, you can disable each of the interfaces if they are not currently used. Note, however, that you will not be able to use these interfaces until you enable them again. For information on how to enable/disable interfaces, see Enabling or disabling an interface on page 49. 98-122988-DraftB6 Chapter 1: Introduction Your EXPLORER⢠700 terminal Overview The EXPLORER⢠700 is a compact unit comprising a transceiver with a detachable antenna, compass, display and keypad, all in one unit. Transport Lock BGAN Antenna Compass Display and Keypad EXPLORER⢠Bluetooth Handset Connector Panel Battery Display and keypad The EXPLORER⢠700 has a display and a keypad for displaying status and for changing simple parameters. Display Message indicator Power Button Power indicator Keypad For information on how to use the keypad and display, and for an overview of the display menu system, see Using the display and keypad on page 32. 98-122988-DraftB6 Chapter 1: Introduction Light indicators The EXPLORER⢠700 has two light indicators next to the display: a green power indicator and a red message indicator. Green Power indicator The function of the green Power indicator at the bottom is as follows: Behavior of green indicator Meaning Short flash every 2 seconds The EXPLORER⢠700 is on. Steady light The battery is charging. Flashing rapidly A charging error has occurred. For further information, refer to the Troubleshooting Guide on page 137. Off No power or Stealth mode. Red Message indicator The function of the red Message indicator at the top is as follows: Behavior of red indicator Flashing Meaning An alarm is active or An SMS message has arrived. Press OK on the keypad to view the alarm(s) or SMS message(s).a The red light will keep flashing after OK is pressed if Off ⢠there are more SMS messages, or ⢠an alarm is still active. For information on alarm messages, see Alarm messages on page 146. No messages are present, or the EXPLORER⢠700 is in Stealth mode. a. If a computer is connected, you can also view alarms and SMS messages in the built-in web interface in the EXPLORER⢠700. For further information, see Icons in the icon bar on page 83. 98-122988-DraftB6 Chapter 1: Introduction User interfaces The keypad and display are used for pointing the antenna, for displaying status and for changing simple parameters. To obtain full access to all features and for ease-of-use, you should use a computer (a PC, Laptop or similar) and one of the following: ⢠The web interface. A built-in web interface for easy configuration and daily use. The web interface is accessed from a computer connected to the EXPLORER⢠700, using an Internet browser. For further information, see Chapter 5, Using the web interface. ⢠The BGAN LaunchPad from Inmarsat. BGAN LaunchPad is a computer application used to control terminals in the BGAN system. LaunchPad is provided on the Inmarsat BGAN CD-ROM supplied with your EXPLORER⢠700. For information on how to use the LaunchPad, refer to the manual on the Inmarsat CD-ROM. Additionally, it is possible to control the EXPLORER⢠700 using AT Commands. Refer to Appendix B, AT commands. Antenna The white part of the EXPLORER⢠700, including the support bracket, is the detachable antenna module. The antenna module comprises a GPS (Global Positioning System) antenna and a BGAN antenna. Bluetooth and Wireless LAN antennas are integrated in the transceiver unit. Compass The EXPLORER⢠700 also provides a compass to help positioning the antenna. For further information on how to use the compass, see Pointing the antenna on page 24. Battery The EXPLORER⢠700 comes with a rechargeable battery, which is easily inserted. The battery is automatically recharged when power is applied to the EXPLORER⢠700. Steady green light indicates that the battery is charging. SIM card The EXPLORER⢠700 has two SIM slots, USIM #1 and USIM #2, located behind the battery. Only USIM #1 is currently in use. USIM #2 is reserved for future use. The SIM (Subscriber Identity Module) card used for the EXPLORER⢠700 is a standard SIM card, which is acquired from the Airtime Provider. The EXPLORER⢠700 requires a SIM card to go online and to access the settings of the EXPLORER⢠700. Without a SIM card you can only see the Main screen of the display system showing battery status etc. Using the web interface, you can view the properties of the EXPLORER⢠700 and upload software without inserting a SIM card. Upload of software, however, requires an Administrator user name and password. 98-122988-DraftB6 10 Chapter 1: Introduction Matrix of services and communication interfaces The following table shows which services can be accessed from which interfaces, and which types of equipment can be used. Interface on the EXPLORER⢠700 Packet Switched Connection Circuit Switched Connection Service 3.1 kHz Audio Phone/ Fax Analog telephone Bluetooth LAN WLAN Bluetooth handset ISDN Display/ Keypad ISDN telephone G3 Fax machine G4 fax machine Standard Voice Analog telephone Bluetooth handset Computer Data Computer with analog modem Data multi-user USB ISDN telephone Computer (64 kbps UDI) Computer Computer with ISDN modem Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Data singleuser SMS Computer with ISDN modem View only Whatâs next? This chapter has provided an overview of the BGAN system and of the EXPLORER⢠700. The next chapters will go into more detail about how to set up and use the EXPLORER⢠700. The following chapter, Getting started, explains how to unpack and start up the EXPLORER⢠700, and how to point the antenna in order to get the best possible signal. 98-122988-DraftB6 11 Chapter 2 Getting started In this chapter This chapter describes: ⢠what is included in the delivery, ⢠how to insert and remove the battery and SIM card, and ⢠how to start up the EXPLORER⢠700 and make the first call or data session. Unpacking and assembling Unpacking Unpack the EXPLORER⢠700 and accessories and check that the following items are present: Getting Started Kit containing: - Getting Started leaflet - Quick Guide - EXPLORER⢠700 CD-ROM EXPLORER⢠700 - BGAN LaunchPad CD-ROM AC/DC adapter/charger USB cable Battery 10 m antenna cable LAN cable 41.5 cm antenna cable 98-122988-DraftB6 12 Chapter 2: Getting started Opening the transport latch The EXPLORER⢠700 has a transport latch, securing the transceiver and antenna during transport. Open the latch as shown. You can now flip up the antenna module and access the keypad and connectors on the EXPLORER⢠700. 98-122988-DraftB6 13 Chapter 2: Getting started Detaching the antenna You have two options for using the EXPLORER⢠700 antenna: ⢠Attached. You can go through the pointing process with the antenna and transceiver attached as one unit. This means you have to move the entire terminal in order to point the antenna towards the BGAN satellite. If you choose this option, make sure you connect all cables including the short antenna cable, and enter the PIN code, before pointing the antenna. If not, you may accidently move the antenna when you connect cables or enter the PIN code. ⢠Detached. You can detach the antenna and use it as a separate antenna. With the antenna separated from the transceiver, it is easier to use the transceiver without accidently moving the antenna. Also, you can choose the optimum location for the antenna while keeping the transceiver in a more comfortable location. To detach the antenna, do as follows: 1. Flip up the antenna module. 2. Gently lift the transceiver out of the antenna frame. After detaching the antenna connect an antenna cable between the antenna and the EXPLORER⢠700 as described in Connecting the antenna on page 76. 98-122988-DraftB6 14 Chapter 2: Getting started Inserting the SIM card The EXPLORER⢠700 is delivered with the battery separated from the terminal. If the battery is already inserted, remove it as described in Removing the battery on page 16. There are two SIM slots in the EXPLORER⢠700, marked USIM #1 and USIM #2. USIM #2 is reserved for future use. The SIM card is provided by your Airtime Provider. Insert the SIM card as follows: 1. First press the eject button at the SIM slot marked USIM #1 to release the SIM card holder. Use a pen or similar to press the button. The SIM card holder is a small plastic frame designed to hold the SIM card. 2. Take the SIM card holder out and place the SIM card in the holder, with the printed side visible. 3. Insert the holder with the SIM card into the SIM slot marked USIM #1. Place the holder with the printed side facing down. 4. Press gently until it clicks. Inserting the battery Do as follows: 1. Insert the battery. Make sure the battery is positioned correctly as shown. 2. Press gently until it locks. Note 98-122988-DraftB6 Before using the terminal the first time: To ensure accurate information on the battery capacity you should fully charge, then fully discharge the battery (until the EXPLORER⢠700 closes down automatically), and finally recharge the battery. The EXPLORER⢠700 can be used during the discharging process, but the remaining battery capacity may not be displayed correctly. For information on how to recharge the battery, see Recharging the battery on page 134. 15 Chapter 2: Getting started Removing the battery To remove the battery, do as follows: 1. If the transceiver and antenna are attached, open the transport latch and flip up the antenna module. Then gently lift the transceiver out of the antenna frame. 2. Open the battery latches as shown. 3. Remove the battery. 98-122988-DraftB6 16 Chapter 2: Getting started Removing the SIM card To remove the SIM card, first remove the battery as described in Removing the battery on page 16. Note When the SIM card is removed, you cannot use the display menu system nor make calls or start data sessions. Only emergency calls are allowed, and only if permitted by the network. However, if you have an administrator user name and password, you can upload software using the web interface. For further information, see Uploading software on page 122. Remove the SIM card as follows: 1. Press the eject button next to the SIM slot marked USIM #1. Use a pen or similar to press the button. 2. Remove the SIM card holder. 3. Take the SIM card out of the holder. Reinsert the holder. 98-122988-DraftB6 17 Chapter 2: Getting started Connecting cables After inserting SIM card and battery, connect all relevant cables. Important If you are using the transceiver with the antenna attached, connect the cables before making the final adjustment of the antenna position. Otherwise you may accidently move the antenna when you connect the cables. Connectors The connector panel is placed on the side of the EXPLORER⢠700 and has the following connectors: ⢠1 DC power input connector for connection to10-32 V DC. ⢠1 USB connector ⢠1 Input/Output connector for external control or signaling ⢠1 Bluetooth Handset charging connector (marked DC OUT) ⢠2 Phone/Fax connectors ⢠2 LAN connectors ⢠2 ISDN connectors In addition to the connectors in the connector panel, the EXPLORER⢠700 has two connectors for connecting the antenna, ⢠one on the transceiver and ⢠one on the antenna For information on how to connect to a specific interface, see the corresponding section in Chapter 4, Using the interfaces. The end of this section describes how to connect to power. 98-122988-DraftB6 18 Chapter 2: Getting started Before connecting to power You can connect to external power or use the battery delivered with your EXPLORER⢠700. Refer to Power input on page 155 for specifications and pin-out for the DC power input. If you are connecting to a 100-240 V AC electrical outlet, use the AC/DC adapter included with your EXPLORER⢠700. Alternatively, you may connect to 12/24 V DC in a car., or to a solar panel. Note that the battery must be inserted before you connect the EXPLORER⢠700 to a solar panel. Connecting to power You can connect the DC input to power without the battery inserted. Note, however, that if you are connecting a solar panel, the battery must be inserted. If the battery is inserted when you apply power to the EXPLORER⢠700, the battery is automatically recharged. Connecting to a 100-240 V AC electrical outlet: Connect the AC/DC adapter to the DC power input on the side of the EXPLORER⢠700. Then connect the power cable between the 100-240 V AC electrical outlet and the AC/DC adapter. Connecting to 12/24 V DC in a car: Connect the charger cable between the DC power input of the EXPLORER⢠700 and the cigarette lighter socket in the car. A suitable charger cable is available from Thrane & Thrane. Connecting to a solar panel: The battery must be inserted in the EXPLORER⢠700. Connect your cable between the solar panel and the DC power input of the EXPLORER⢠700. The battery is automatically charged. For further information, see Using a solar panel on page 77. 98-122988-DraftB6 19 Chapter 2: Getting started Powering the EXPLORER⢠700 Automatic power up The default behavior of the EXPLORER⢠700 is to power up automatically when you connect the power cable. If you wish, you can change this power up mode, so that the EXPLORER⢠700 is only powered if the power button is pressed. For further information on power up mode, see Setting the power up mode on page 40 or Power up behavior on page 99. Switching the EXPLORER⢠700 on/off To switch on the EXPLORER⢠700,push the Power button next to the display and hold it down until the green Power indicator lights up. It normally takes one or two seconds. Power button Power indicator WARNING! When the EXPLORER⢠700 is powered on, stay clear of the antenna front! The antenna emits radio frequency energy, not only when the display shows DATA ACTIVE. Always keep a minimum distance of 1 m from the antenna front. To switch off the EXPLORER⢠700, push the power button again and hold it until the display shows SWITCHING OFF.... After switching on the EXPLORER⢠700 you will be prompted for a PIN (Personal Identification Number), unless the PIN is disabled (e.g. using the BGAN LaunchPad) For information on the options after power on, see the next section. 98-122988-DraftB6 20 Chapter 2: Getting started Options for the start-up procedure Overview of the start-up options You have different options for the start-up procedure. Each of these options are briefly described in this section. For information on how to enter PIN and point the antenna, see the subsequent sections. The following drawing shows the options available after power on. Power on ENTER PIN? Cancel OK ENTER PIN *- "Signal Strength" Cancel OK "Main screen" You cannot access the menu system, and you cannot use the BGAN network. "Signal Strength" Cancel OK "Main screen" You cannot access the menu system, and you cannot use the BGAN network, except for emergency calls, if allowed by the network. "Main screen" "Main screen" Menu system Menu system You can access the menu system but you cannot use the BGAN network. Note You can access the menu system and use the BGAN network. If the use of PIN is disabled, e.g. from the BGAN LaunchPad, the display sequence is the same as after successfully entering the PIN. This means that after power on, you will see the Signal strength screen. The numbers on the drawing refer to the different start-up options described in the following sections. 98-122988-DraftB6 21 Chapter 2: Getting started âFullâ procedure (1) After power on, enter the PIN and then point the antenna. In this mode you have full access to the EXPLORER⢠700, that is you can use the menu system and communicate on the BGAN network. The display will show READY when the menu system is not activated. âOff-lineâ procedure (2) After power on, enter the PIN, but cancel pointing. In this mode you can use the menu system, but are not able to communicate on the BGAN network. The display will show POINT NOW? when in the Main screen. Press S or T to enter the menu system. When you want to point the antenna, press OK from the Main screen. âEmergencyâ procedure (3) After power on, cancel the PIN and then point the antenna. In this mode you can only place emergency calls, and only if permitted by the network. You are not able to access the menu system nor to communicate on the BGAN network (apart from emergency calls), until you enter the PIN. The display will show ENTER PIN? If you press OK you can enter the PIN. No other options are available from the keypad. From the web interface you can view properties and, if you have an administrator password, upload software. 98-122988-DraftB6 22 Chapter 2: Getting started Entering the SIM PIN Overview You have to enter a PIN to use the EXPLORER⢠700, unless the use of PINs is disabled e.g. from the BGAN LaunchPad. The first time you are asked for a PIN, you can choose to cancel (press C). If you cancel, you are asked again after pointing is completed. At that point you must enter the PIN to be able to continue. Entering the PIN To enter the PIN using the display and keypad, do as follows: 1. When you are asked for a PIN, press OK. 2. Press S or T a number of times until the first digit is correct. 3. Press OK to go to the next digit. When OK is pressed, the previous digit is indicated by a *. To correct an entered digit, press C to go back and use the S and T buttons again. 4. After entering the last digit with OK, press OK again to apply the PIN. Note At this point the EXPLORER⢠700 may make a sound. This sound is used for pointing the antenna. To toggle the pointing sound on/off, press S or T. For further information on how to use the keypad and display, see Using the display and keypad on page 32. You can enter the PIN using a phone or computer connected to the EXPLORER⢠700. For further information, see Entering the SIM PIN using a phone on page 56 or Entering the SIM PIN in the web interface on page 85. Wrong PIN You have 3 attempts to enter the PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your SIM card. Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long. Important 98-122988-DraftB6 If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to contact your Airtime Provider for a new SIM card. 23 Chapter 2: Getting started Pointing the antenna The importance of pointing In order to obtain the best possible signal at the lowest possible cost, it is important that the EXPLORER⢠700 antenna is pointed correctly towards the satellite. The antenna must have a clear line of sight to the satellite without any obstacles blocking the signal, and the pointing direction of the antenna should be as accurate as possible. Important Incorrect pointing may result in poor quality of the signal, and in some cases retransmission may be necessary. This could mean you will be paying more than necessary for your transmission. The next sections describe how to point the antenna for the best possible signal. Pointing data If the position of the satellite in relation to the EXPLORER⢠700 is known, you can use the compass to roughly point the antenna in the right direction. If you know the Azimuth and the Elevation, you can use this data to adjust the antenna. N = 0° ⢠The Azimuth is the horizontal rotation angle relative to North (moving clockwise). W = 270° E = 90° S = 180° ⢠The Elevation is the vertical rotation angle relative to horizontal. This means that an Elevation of 0° corresponds to the EXPLORER⢠700 being in an upright position, pointing towards the horizon. Front of antenna The compass has 7 lines dividing the Elevation scale into 6 spaces. The space between two lines corresponds to 15°. The Elevation is measured where the lines meet. This compass shows an Elevation of 30° (2 spaces up from the first line) and an Azimuth of 270° (antenna pointing towards West). Note 98-122988-DraftB6 The above explanation assumes that the compass shows the exact orientation. Please take into consideration the possible deviation and variation that can occur, e.g. because of the geographical location or the presence of magnetic objects. 24 Chapter 2: Getting started Required signal strength As a rule of thumb, the signal strength should typically be 45 dBHz or more for the EXPLORER⢠700 to be able to establish a call or data session. However, the required signal strength can vary depending on a number of factors, such as weather conditions and location. Do not block the antenna signal with your hands Important When pointing the antenna, do not touch the front of the antenna module. For your safety, always maintain a distance of minimum 1 m from the front face of the antenna. Also, if you place your fingers on the antenna you will be blocking the signal, and the antenna will not work efficiently. Hold the support bracket and the transport lock of the antenna while pointing. Obtaining a GPS fix The EXPLORER⢠700 must acquire its own location from the GPS satellites before it can register on the BGAN network. This is called obtaining a GPS fix. If the antenna is placed in an open location with a wide view to the sky, the EXPLORER⢠700 will probably obtain the GPS fix automatically while you are pointing towards the BGAN satellite. However, if part of the view to the sky is blocked, and/or the Elevation is very low, it may sometimes be difficult for the GPS antenna to âseeâ a sufficient number of GPS satellites. In such circumstances, try the following: 1. Place the antenna flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. 2. When the GPS fix is obtained, you can start pointing towards the BGAN satellite. To see the GPS status, enter the display menu system by pressing S or T and select PROPERTIES > GPS STATUS. For further information, see Viewing the GPS status on page 42. 98-122988-DraftB6 25 Chapter 2: Getting started Pointing the antenna towards the satellite You can use the EXPLORER⢠700 with the antenna attached to the transceiver, or you can detach the antenna from the transceiver and use it as a separate antenna unit. For further information, see Using the EXPLORER⢠700 antenna on page 76. To help you obtain the best possible signal strength, the EXPLORER⢠700 uses a pointing sound from both antenna and transceiver to indicate the signal strength during pointing. The frequency of the tone increases with the signal strength. You can toggle the pointing sound on/off by pressing S or Ton the keypad. Do as follows to point the antenna: 1. While observing the built-in compass of the EXPLORER⢠700, rotate the antenna left or right until it points in the correct horizontal direction, known as the Azimuth. Refer to Pointing data on page 24. Hold the transport lock and the support bracket while moving the antenna. Do not place your hands on the antenna. 2. Tilt the antenna slowly up or down until it points in the correct vertical direction, known as the Elevation. Hold the transport lock and the support bracket while moving the antenna. Do not place your hands on the antenna. 3. After passing the PIN screen, the display shows the current satellite signal strength. Use this information to fine-adjust the antenna position as shown in step 1 and 2. Remember not to touch the antenna part! Important When fine-adjusting the antenna, the display may take a while to update the signal strength. Wait a second or two after each move to make sure the display is updated. If the right most part of the signal strength bar is grey, it indicates that the level has previously been higher than the current level. 98-122988-DraftB6 26 Chapter 2: Getting started 4. When you have the highest signal strength you can obtain, press OK on the keypad. The EXPLORER⢠700 now tries to establish a connection to the BGAN network. The display shows the progress as follows: ⢠SEARCHING: The EXPLORER⢠700 searches for the network operator. Note that the search procedure can be very short, so you may not see this text. ⢠REGISTERING: The EXPLORER⢠700 is registering itself on the network. If the GPS position has not yet been acquired at this point, the display will show NO GPS. For further information, see the Troubleshooting Guide on page 138. ⢠READY or DATA ACTIVE: READY means the EXPLORER⢠700 is registered on the network and is ready to go online. If you have already connected a computer, the display shows DATA ACTIVE instead of READY. Note The display may show a different text than READY or DATA ACTIVE if there is more important information to show. For example, the display will show ENTER PIN? if you pressed C at the first request for a PIN. See also the Troubleshooting Guide on page 138. CANCEL: If you press C instead of OK, you exit the pointing menu and the display shows the Main screen with the message POINT NOW?. If the PIN has been accepted, you now have access to the menu system, but you will not be able to connect to the BGAN network, because the signal strength has not yet been accepted. 98-122988-DraftB6 27 Chapter 2: Getting started Making the first call Introduction After connecting cables, entering the PIN and pointing the antenna, you are ready to make or receive the first call. The following sections provide a short guide to making calls. For more detailed information, see Making or receiving a phone call with the EXPLORER⢠700 on page 57. Making a call from the EXPLORER⢠700 Your phone must be connected to the relevant interface. For further information, see ⢠Standard phone: Before connecting to the Phone/Fax interface on page 53 ⢠ISDN phone: Before connecting to the ISDN interface on page 54. ⢠Bluetooth handset: Pairing devices in which you can enter a passkey on page 50. To make a call from a phone connected to the EXPLORER⢠700, dial 00followed by # or off-hook key (# on analog phones and ISDN phones, off-hook key on Bluetooth handsets). Example: To call Thrane & Thrane in Denmark (+45 39558800) from an analog phone, dial 00 45 39558800 # Making a call to the EXPLORER⢠700 To make a call to a phone connected to the EXPLORER⢠700, dial +870 ⢠+ is the prefix used in front of the country code for international calls. This is 00 when calling from most countries in Europe and from many other countries. ⢠Mobile subscriber number: The mobile subscriber number of the EXPLORER⢠700 you are calling. If the mobile subscriber numbers of the EXPLORER⢠700 are available on the SIM card, they are listed in the display menu system of the EXPLORER⢠700 under PROPERTIES > MOBILE NUMBERS. If they are not available, refer to your airtime subscription. Note There are two voice numbers, one for 3.1 kHz Audio and one for Standard Voice. Example: If you are calling from Denmark and the mobile subscriber number for 3.1 kHz Audio is 772112345 on your EXPLORER⢠700, and you want to make a call to the EXPLORER⢠700 using 3.1 kHz Audio, dial 00 870 772112345. 98-122988-DraftB6 28 Chapter 2: Getting started Making a call from one EXPLORER⢠700 to another EXPLORER⢠700 To make a call from a phone connected to one EXPLORER⢠700 to a phone connected to another EXPLORER⢠700, dial 00 870 . Receiving a call To be able to receive a call, the phone must be connected to the correct interface of the EXPLORER⢠700 (Phone/Fax, ISDN or Bluetooth). To be able to receive a call with a Bluetooth handset, the handset must be paired with the EXPLORER⢠700. For information on how to pair Bluetooth devices, see Bluetooth pairing on page 50. Note A connected phone will only ring if the call type is set correctly. For information on call types, see Selecting the call type on page 51. You can see unanswered calls in the CALLS menu of the display and the web interface. 98-122988-DraftB6 29 Chapter 2: Getting started Making the first data connection (LAN) Before connecting to the LAN interface For the LAN (Local Area Network) interface to work without any further setup, the computer must be set up to obtain an IP address and a DNS server address automatically. To check these settings on your computer, do as follows (For WindowsÂŽ XP): 1. From the Start menu, select Connect To > Show All Connections. 2. Double-click Local Area Connection and click Properties. 3. Select Internet Protocol (TCP/IP) from the list and click Properties. Make sure both fields are set to obtain an address automatically. 98-122988-DraftB6 30 Chapter 2: Getting started Connecting to the LAN interface Do as follows: 1. Connect the LAN cable to the network interface of your computer. A suitable cable is provided with your EXPLORER⢠700. 2. Connect the other end of the cable to one of the LAN connectors on the EXPLORER⢠700. 3. Start up and point the EXPLORER⢠700 as described earlier in this chapter. 4. Power on the computer. 5. When power up and pointing is completed, check the connection e.g. by starting your Internet Browser. You may have to disable the Proxy server settings in your browser. For further information, see Browser settings on page 81. Whatâs next? After reading this chapter you should be able to start up the EXPLORER⢠700 and make a simple data or voice connection. The next chapters provide more information on the user interfaces and the setup of the EXPLORER⢠700. The following chapter, Using the display and keypad, explains the display menu system, which is the basic tool for setting up the EXPLORER⢠700. 98-122988-DraftB6 31 Chapter 3 Using the display and keypad In this chapter This chapter describes how to use the built-in display menu system of the EXPLORER⢠700. It contains an overview of the entire menu system followed by a description of each menu. It also explains the symbols and messages that may appear in the display, and describes how to navigate using the keypad. Menu overview Main menu The items of the main menu are: ⢠MESSAGES shows all incoming SMS messages and allows you to open or delete each message or delete all messages. ⢠CONNECT shows a list of the Streaming Profiles that are defined and selected for the LAN interface using the web interface. The CONNECT menu allows you to start and stop data sessions with the listed Streaming Profiles. ⢠CALLS shows missed, received and outgoing calls (Voice only). ⢠SETTINGS allows you to ⢠restart the pointing procedure, ⢠set display backlight and contrast, ⢠set audio indications on or off, ⢠enable or disable each interface, ⢠enable or disable stealth mode (a terminal mode where lights and sound are off), ⢠set the power up mode, and ⢠restore settings. ⢠PROPERTIES shows: ⢠known and accepted Bluetooth devices, ⢠GPS status, ⢠IP address, hardware and software numbers, ⢠IMEI number, mobile subscriber numbers and voice mail numbers, and ⢠a list of active alarms. 98-122988-DraftB6 32 Chapter 3: Using the display and keypad ⢠HELP DESK shows the phone number to the Airtime Provider, if available. For information on how to navigate in the menu system, see Navigating the display and keypad on page 36. Menu drawing The below drawing shows an overview of the menus in the display menu system of the EXPLORER⢠700. Start up PIN Code (Pointing) DELETE ALL OPEN DELETE MESSAGE ON OFF TIMED SET LEVEL START STOP MESSAGES CONNECT CALLS SETTINGS PROPERTIES HELP DESK MISSED RECEIVED OUTGOING POINT NOW DISPLAY AUDIO INDICATOR INTERFACES STEALTH MODE POWER UP MODE RESTORE SETTINGS BLUETOOTH DEVICES GPS STATUS TERMINAL MOBILE NUMBERS VOICE MAIL NUMBER ALARM LIST BACKLIGHT CONTRAST AUTOMATIC MANUAL IP ADDRESS HARDWARE SOFTWARE IMEI AUTOMATIC SET LEVEL POINTING MESSAGES ALARM 2 SECONDS 5 SECONDS 10 SECONDS 30 SECONDS 60 SECONDS LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL LEVEL PHONE/FAX BLUETOOTH LAN ISDN WLAN ON OFF ENABLED DISABLED ON OFF UNIT SER. NO. MAIN PCB NO. HPA PCB NO. MAC MAC WLAN The next section shows an overview of the start-up sequence before entering the menu system. The menus are further described in the following sections of this chapter. 98-122988-DraftB6 33 Chapter 3: Using the display and keypad Display during start-up Start-up sequence There are different options for the start-up procedure. The complete startup procedure is described in Chapter 2, Getting started. This section only describes the behavior of the display during normal startup. After power on you are asked for a PIN: When you press OK and enter PIN, the signal strength screen appears. When you have pointed the antenna and pressed OK to accept the signal strength, the display shows the progress in the Main screen as follows: ⢠SEARCHING: The EXPLORER⢠700 is searching for the network operator. ⢠REGISTERING: The EXPLORER⢠700 is registering itself on the BGAN network. If the GPS position has not yet been acquired at this point, the display will show NO GPS. For further information, see the Troubleshooting Guide on page 138. ⢠READY: The EXPLORER⢠700 is registered on the network and is ready to go online. If a computer is already connected, the display will show DATA ACTIVE instead of READY. Main screen The Main screen is shown after passing the PIN and pointing screens, and anytime you leave the menu system. The Main screen shows the most important status of the EXPLORER⢠700 such as battery status, signal strength, and general status. The Main screen also shows icons for any interfaces that are turned on. In this example, the interfaces Phone/Fax, Bluetooth, USB and LAN are turned on. 98-122988-DraftB6 34 Chapter 3: Using the display and keypad Display symbols Apart from the menu text, the display can show various symbols. Below is a list of the possible symbols with an explanation to each symbol. Symbol Explanation The battery charge level. When the level is too low (below 10%) the icon flashes. Recharge the battery as soon as possible. If no battery is inserted, the symbol is not shown in the display. The battery is charging. The signal strength. Minimum two bars are normally required to be able to make a Standard Voice call. Phone/Fax interface is on. Bluetooth interface is on. LAN interface is on. USB interface is on. Unread message (shown next to the message in the message list) Read messages (shown next to the message in the message list) ISDN interface is on. WLAN interface is on. The current connection on the BGAN network is not ciphered. Do not transmit data that requires ciphering. 98-122988-DraftB6 35 Chapter 3: Using the display and keypad Navigating the display and keypad Navigating with the keypad The PIN must be entered before you can access the menu system. Note In low temperatures the display may respond slowly when a key is pressed. At temperatures close to -25°C/-13°F the display may even turn black for a moment, e.g. when you are scrolling through a menu. After 1-2 seconds with no keypad activity the display will be readable again. ⢠To access the menu system from the Main screen, press S or T. ⢠To move up and down in the current menu, press S or T. ⢠To select the current menu item or setting, press OK. ⢠To escape the current menu/setting and return to the previous level, press C. ⢠To see the hidden part of long text strings, press X. ⢠To move backwards in the menu system, or in long text strings, press W. ⢠To adjust settings, press S and T. Short-cuts The following short-cuts are available in the menu system: ⢠To exit the menu system, press and hold C for one second. The display returns to the Main screen. ⢠To activate/deactivate Stealth mode, Press C+OK.When stealth mode is activated, the display shows STEALTH ACTIVATED for a moment; then all lights and sounds are turned off. Note ⢠For Stealth mode to be available, it must be enabled in the EXPLORER⢠700. Refer to Enabling or disabling stealth mode on page 40. To turn Pointing sound on/off, Press S or T from the pointing screen. This action only applies to the current pointing session. To turn the sound on or off for all pointing sessions, select SETTINGS > AUDIO INDICATORS > POINTING and select ON or OFF. 98-122988-DraftB6 36 Chapter 3: Using the display and keypad Display text When you have not entered the menu system, the Main screen shows the currently most important information. Refer to Dynamic information in the display on page 45. CANCEL in the left side of the display means: Press C to cancel the current operation. OK in the right side of the display means: Press OK to accept the current operation. The menus The following sections describe each of the menus in the menu system. All available settings and status items are explained. To access the menu system from the main screen, press S or T. Messages menu Viewing the list of messages To see the list of SMS messages, enter the menu system and select MESSAGES. Each message is listed with the name (if known) or the number of the sender. An unopened folder indicates an unread message and an opened folder indicates a read message. Use S and T to scroll through the list. For information on how new messages are presented, see Received messages on page 45. Opening or deleting received SMS messages In the MESSAGES list, select the message you want to open or delete and press OK. Then select one of the following: ⢠OPEN: to open the selected message. The display shows the time and the message contents. Use S and T to scroll through the message and details. ⢠DELETE: to delete the selected message. To delete all messages, go to the bottom of the list of messages and select DELETE ALL. 98-122988-DraftB6 37 Chapter 3: Using the display and keypad Connect menu Streaming Profiles Using the web interface you can define a number of Profiles for data transmission. The Streaming Profiles defined and selected for the LAN interface appear in the CONNECT menu, and can be started and stopped using the keypad. Streaming Profiles are Profiles where the Traffic Class is set to Streaming in the Profiles window of the web interface. For information on Profiles, see Using Profiles on page 127. For information on Streaming, see Standard or Streaming data on page 65. Starting or stopping a Streaming session To start or stop a Streaming session on the LAN interface, do as follows: 1. Select CONNECT. 2. Select the Streaming Profile you want to start or stop. The list only shows Profiles that have been selected for the LAN interface. For information on how to set up the LAN interface, see Configuring the LAN interface on page 107. 3. Select START or STOP and confirm. Important When running a Streaming session you are charged for the time you are connected. An active Streaming session will stay active until you stop it. You can also start/stop Streaming sessions using the web interface. For further information, see Setting up and activating a Streaming connection on page 65. Calls menu To see a list of calls or data sessions, select CALLS and then one of the following: ⢠MISSED: to see a list of incoming calls that were not answered. ⢠RECEIVED: to see a list of incoming calls that were answered. ⢠OUTGOING: to see a list of outgoing calls or data sessions. Note Local calls are not registered. Select a call from the list to see details such as time, date and phone number. If there was an error, the call log shows the cause of the error when possible. When there are more than 100 calls in the list, the oldest calls are automatically deleted to make room for new calls. If you need to preserve the call log, you can export it to a file using the built-in web interface. For further information, see Exporting the call log on page 91. 98-122988-DraftB6 38 Chapter 3: Using the display and keypad Settings menu Point now Important This function will interrupt any ongoing calls or sessions! If you need to repoint the antenna after the first pointing process, select SETTINGS > POINT NOW. This will bring you to the Pointing screen, described in Pointing the antenna on page 24. Setting the display backlight To adjust the backlight of the display, select SETTINGS > DISPLAY > BACKLIGHT. From this menu you can set the backlight of the display. Select one of the following: ⢠ON: to turn the light on. ⢠OFF: to turn the light off. ⢠TIMED: to set how long the light should be on after the last key was pressed (2, 5, 10, 30 or 60 seconds). ⢠SET LEVEL: to set the level of backlight. Setting the display contrast To adjust the contrast of the display, select: SETTINGS > DISPLAY > CONTRAST. From this menu you can set the contrast of the display. Select one of the following: ⢠SET LEVEL: to set the contrast manually. ⢠AUTOMATIC: to let the EXPLORER⢠700 automatically adjust the contrast according to the temperature. The contrast of the display is affected by the temperature. The EXPLORER⢠700 can automatically adjust the contrast so that the display looks the same, regardless of changes in the temperature. Turning audio indicators on or off The EXPLORER⢠700 has audio indicators to indicate an event. You can turn each of these audio indicators on or off. Select SETTINGS > AUDIO INDICATOR and select one of the following: ⢠POINTING: a sound to indicate the signal level during pointing. ⢠MESSAGES: a sound to indicate that a message has arrived. ⢠ALARM: a sound to indicate that an alarm is present. Then select ON or OFF. 98-122988-DraftB6 39 Chapter 3: Using the display and keypad Enabling or disabling interfaces Each interface (except USB) can be disabled to minimize the power consumption. Specially if the EXPLORER⢠700 is battery powered, it is a good idea to disable unused interfaces. To turn an interface on or off, select SETTINGS > INTERFACES and select one of the following interfaces: ⢠PHONE/FAX ⢠BLUETOOTH ⢠LAN ⢠ISDN ⢠WLAN Then select ON or OFF. Enabling or disabling stealth mode When the EXPLORER⢠700 is in stealth mode, all lights and sounds are turned off. You can still use the EXPLORER⢠700, and the display text is readable. To enable or disable the use of stealth mode, select SETTINGS > STEALTH MODE and select one of the following: ⢠ENABLED ⢠DISABLED Note Enabling stealth mode will not put the EXPLORER⢠700 into stealth mode, it only enables the use of stealth mode. To activate Stealth mode (after enabling Stealth mode), press C+OK on the keypad. To deactivate Stealth mode, press C+OK again. Setting the power up mode By default, the EXPLORER⢠700 starts up automatically when you apply external power. You can change this mode, so that you always have to press the power button to switch on the EXPLORER⢠700. To set the power up mode, select SETTINGS > POWER UP MODE and select one of the following: ⢠AUTOMATIC: to have the EXPLORER⢠700 power up automatically when external power is applied. ⢠MANUAL: to have the EXPLORER⢠700 power up only when the power button is pressed. 98-122988-DraftB6 40 Chapter 3: Using the display and keypad Restoring settings You can restore default values for the settings in the SETTINGS menu, except the contrast setting. The following settings are restored: ⢠Backlight ⢠Audio indicators ⢠Stealth mode ⢠Interfaces enabled ⢠Power up mode Note that all other settings are left unchanged. To restore settings, select SETTINGS > RESTORE SETTINGS. Then press OK. 98-122988-DraftB6 41 Chapter 3: Using the display and keypad Properties menu Viewing known Bluetooth devices You can view a list of the Bluetooth devices that are paired with the EXPLORER⢠700. The devices are listed with their Bluetooth names. The devices in this list can communicate with the EXPLORER⢠700 without any further setup. To view the list of known Bluetooth devices, select PROPERTIES > BLUETOOTH DEVICES. To see details on a specific Bluetooth device, select the device in the list and press OK. Viewing the GPS status The display can show the current GPS status. To view the GPS status, select PROPERTIES > GPS STATUS. The GPS status screen can vary, depending on the situation. ⢠If the GPS position has not yet been obtained, the display shows the status of each of the 16 GPS satellites as follows: ⢠If the GPS position is known, the display shows the GPS position, and whether it is a 2dimensional or 3-dimensional position (2D fix or 3D fix). ⢠In some cases, the BGAN network does not allow the position to be displayed to the user. If this is the case, the display may just show GPS ACQUIRED. This means that the GPS position is received, but the user is not allowed to see it. This also applies if the EXPLORER⢠700 is not yet registered on the BGAN network, but the GPS position is received. 98-122988-DraftB6 42 Chapter 3: Using the display and keypad Viewing terminal properties You can view properties of the EXPLORER⢠700 such as IP address, hardware numbers, software version and IMEI number. When contacting Support, please include these numbers. To view the properties, select PROPERTIES > TERMINAL and select one of the following options: ⢠IP ADDRESS to see the IP address of the EXPLORER⢠700. This IP address is used to access the web interface of the EXPLORER⢠700. The web interface is a built-in web server used to configure and set up the EXPLORER⢠700. For further information on the web interface, see Using the web interface on page 80. ⢠HARDWARE to see the serial number, PCB numbers and MAC addresses of your EXPLORER⢠700. ⢠MAC is the MAC address used for the LAN and Bluetooth interface. ⢠MAC WLAN is the MAC address used for the WLAN interface. ⢠SOFTWARE to see the software version of the EXPLORER⢠700. ⢠IMEI to see the IMEI number (International Mobile Equipment Identity) of the EXPLORER⢠700. This is the unique mobile equipment number that identifies your EXPLORER⢠700. Viewing mobile subscriber numbers If available on the SIM card, the MOBILE NUMBERS menu lists the mobile subscriber numbers to use when calling the EXPLORER⢠700. Note There are two voice numbers, one for 3.1 kHz Audio and one for Standard Voice. For further information, see Selecting the call type on page 51. To view the mobile subscriber numbers, select PROPERTIES > MOBILE NUMBERS. If the mobile numbers are not available, the display reads NO INFORMATION AVAILABLE. Viewing the voice mail number The EXPLORER⢠700 informs you of any incoming voice mail through the display and through the web interface. The voice mail number is the number you call to hear your incoming voice mail. If available on the SIM card, the PROPERTIES menu shows the voice mail number. To view the voice mail number, select PROPERTIES > VOICE MAIL NUMBER. If the voice mail number is not available, the display reads NO INFORMATION AVAILABLE. 98-122988-DraftB6 43 Chapter 3: Using the display and keypad Alarm list If an error is present in the system, an alarm will be issued. For information on how new alarms are presented, see Display of alarm messages on page 146. You can always view the list of currently active alarms by entering the menu system and selecting PROPERTIES > ALARM LIST. In the alarm list, the alarms are listed with their ID numbers. To see the name and time stamp of the alarm, press OK. Use S and T to scroll through the name, ID and time stamp. If the text is too long, press OK (X) to scroll through the rest of the text. Help desk If you need support regarding airtime, you may call the Airtime Provider help desk. To see the help desk number, select HELP DESK in the menu system. The display will show the name and phone number of your Airtime Provider, if it is available on the SIM card. If the information is not available on the SIM card, you can use the built-in web interface of the EXPLORER⢠700 to store the help desk name and number. For further information, see Accessing the Help desk on page 132. 98-122988-DraftB6 44 Chapter 3: Using the display and keypad Dynamic information in the display Types of display information Text in the display can be: ⢠Information of received messages. ⢠Alarms. ⢠Status information. ⢠Request for action. Received messages When messages arrive in your EXPLORER⢠700, the display indicates the number of new messages that have arrived, and the red message indicator is flashing. The messages can be SMS messages or notification of voice mail. If the message is an SMS message, you can go directly to the message list by pressing OK. If the message is information of voice mail, you can press OK or C to go back to the Main screen. The red message indicator will keep flashing until you have collected your voice mail. To hear your voice mail, call the voice mail service number provided by your Airtime Provider. To see the voice mail service number, select PROPERTIES > VOICE MAIL NUMBER Alarms When alarms are issued in your EXPLORER⢠700, the display indicates the number of new alarms, and the red message indicator is flashing. For further information, see Display of alarm messages on page 146. All alarms are logged in the alarm log. For information on the alarm log, see Alarm log on page 152. To view explanations for the alarms that may appear in the display, refer to List of alarms on page 147. 98-122988-DraftB6 45 Chapter 3: Using the display and keypad Status information Status information in the display is normally shown in the lower line of the Main screen. Examples of status information are: READY, REGISTERING and DATA ACTIVE. Displaying ongoing transmission When a call or data session is in progress, the display shows DATA ACTIVE in the Main screen. WARNING! When the EXPLORER⢠700 is powered on, stay clear of the antenna front! The antenna emits radio frequency energy, not only when the display shows DATA ACTIVE. Always keep a minimum distance of 1 m from the antenna front. Request for action A request for action, if it is not an alarm, is shown in the lower line of the display. This could be e.g. POINT NOW? or INSERT SIM. When the text is a question, press OK to accept. Whatâs next? This chapter has explained how to navigate in the display menu system and how to use it for basic setup of the EXPLORER⢠700. The following chapter, Using the interfaces, explains in detail how to set up and use each interface of the EXPLORER⢠700. 98-122988-DraftB6 46 Chapter 4 Using the interfaces In this chapter This chapter describes how to use the interfaces of the EXPLORER⢠700. For each connection type it describes how to connect cables and the necessary setup to establish a connection. It does not describe advanced configuration of interfaces. For this type of information, refer to the âConfiguring...â sections for the data interfaces in Chapter 5, Using the web interface. General Tools for setup and use Overview The display and keypad can be used for simple setup, but for enhanced use and for configuration of interfaces, you need to connect a computer (PC, laptop or similar). With a computer and a browser, you can use the following to set up the EXPLORER⢠700: ⢠The built-in web interface of the EXPLORER⢠700 ⢠The BGAN LaunchPad The web interface of the EXPLORER⢠700 The web interface is a built-in web server for setting up and controlling the EXPLORER⢠700, using a connected computer with a browser. For information on how to use the web interface, see Using the web interface on page 80. The BGAN LaunchPad BGAN LaunchPad from Inmarsat is a computer application for setting up terminals in the BGAN system. A CD-ROM with the LaunchPad is included in the delivery. For information on how to use the LaunchPad, refer to the user guide provided with the LaunchPad. 98-122988-DraftB6 In this chapter 47 Chapter 4: Using the interfaces Services and interfaces A variety of services can be accessed from different interfaces on the EXPLORER⢠700. The following table shows the possible combinations of services and interfaces, and which types of equipment can be used. Interface on the EXPLORER⢠700 Packet Switched Connection Circuit Switched Connection Service 3.1 kHz Audio Phone/ Fax Analog telephone Bluetooth LAN WLAN Bluetooth handset ISDN Display/ Keypad ISDN telephone G3 Fax machine G4 fax machine Standard Voice Analog telephone Bluetooth handset Computer Data Computer with analog modem Data multi-user USB ISDN telephone Computer (64 kbps UDI) Computer Computer with ISDN modem Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Data singleuser SMS 98-122988-DraftB6 General Computer with ISDN modem View only 48 Chapter 4: Using the interfaces Enabling or disabling an interface Overview By default, all interfaces are enabled. However, you can disable the LAN interface, the ISDN interface, the WLAN interface, the Bluetooth interface and/or the Phone/Fax interface in order to minimize the power consumption. Note The USB interface cannot be disabled; it is always enabled. Using display and keypad To enable or disable an interface using the display and keypad, do as follows: 1. Enter the menu system. From the Main screen, press S or T. 2. Select SETTINGS > INTERFACES. 3. Select the interface you want to enable or disable. 4. Select ON to enable or OFF to disable. Using web interface To enable or disable an interface using the web interface, do as follows: 1. Connect a computer. Refer to the relevant section in this chapter, e.g. Connecting to the LAN interface on page 67. 2. Access the web interface. For further information, see The web interface on page 80. 3. From the left navigation pane in the web interface, select SETTINGS > Interfaces. 4. Select Enabled or Disabled next to the relevant interface. 98-122988-DraftB6 General 49 Chapter 4: Using the interfaces Bluetooth pairing What is pairing? Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate with one another. When this happens, the two devices exchange passkeys and join a pair. The pairing process only takes place the first time the two devices are connected. Once the two devices have established a pair, they automatically accept communication when one device recognizes the other device. Pairing devices in which you can enter a passkey This section describes how to pair devices in which you can enter a passkey. Note The method for pairing devices may vary depending on your Bluetooth device. Consult your Bluetooth device documentation for information. For information on pairing devices with a fixed passkey from your EXPLORER⢠700, see Pairing Bluetooth devices from the web interface on page 115. The following procedure presupposes that the EXPLORER⢠700 is configured to be visible to other Bluetooth devices, and that the Bluetooth interface is turned on. For information on configuration, see Configuring the Bluetooth interface on page 113. Do as follows to pair the devices: 1. Start up the EXPLORER⢠700. For further information, see Getting started on page 12. 2. Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER⢠700. 3. On your Bluetooth device, search for new devices and select the EXPLORER⢠700 when it is found. The default Bluetooth name of the EXPLORER⢠700 is EXPLORER 700. If there is more than one EXPLORER⢠700 in the list, you can use the MAC address to locate the correct one. To see the MAC address of your EXPLORER⢠700, enter the display menu system and select PROPERTIES > TERMINAL > HARDWARE > MAC. 4. On your Bluetooth device, enter the passkey of your EXPLORER⢠700. The default passkey is the serial number of your EXPLORER⢠700. To see the serial number, look at the label on the back of your EXPLORER⢠700, or enter the menu system and select PROPERTIES > TERMINAL > HARDWARE > UNIT SER. NO. The new device is now paired and ready to communicate with the EXPLORER⢠700. Note 98-122988-DraftB6 Maximum 7 devices can be paired with the EXPLORER⢠700. If you have already paired 7 devices you have to unpair a device before you can pair a new one. For information on how to unpair devices, see Unpairing devices on page 117. Bluetooth pairing 50 Chapter 4: Using the interfaces Using a phone or fax machine Selecting the call type Definition The phone connection can be either a Standard Voice connection or a 3.1 kHz Audio connection. In the web interface you can set up which type of connection to use by default when you make or receive a call from the Phone/Fax, ISDN or Bluetooth interface. When connecting a fax or a modem you must use 3.1 kHz Audio. Example: If you always have a fax connected to the same Phone/Fax interface you can set this interface to 3.1 kHz Audio only. This will mean that if an incoming Standard Voice call is received, this Phone/Fax interface will not ring. Selecting the default outgoing call type To select the default call type for outgoing calls, first connect a computer. Refer to the relevant section in this chapter, e.g. Connecting to the LAN interface on page 67. For information on how to set up the outgoing call types for ISDN, see Configuring the ISDN interface on page 119. For the Phone/Fax or Bluetooth interface, do as follows: 1. Access the web interface. For further information, see The web interface on page 80. 2. Select SETTINGS > Interfaces. 3. Select the relevant Phone/Fax or Bluetooth interface. 4. At Outgoing calls, select Standard or 3.1 kHz Audio. Up to 7 Bluetooth devices can be connected to the Bluetooth interface. Remember to set the call type for each handset in the BLUETOOTH VOICE DEVICES list. Overriding the default outgoing call type To override the default setting for a specific outgoing call, do as follows: ⢠To use Standard Voice for the call, dial 1* before the number. ⢠To use 3.1 kHz Audio for the call, dial 2* before the number. 98-122988-DraftB6 Using a phone or fax machine 51 Chapter 4: Using the interfaces Example: To make a call to Thrane & Thrane in Denmark (+45 39558800), forcing the connection to use Standard Voice, dial 1* 0045 39558800 followed by # if calling from an analog or ISDN phone, or off-hook key if calling from a Bluetooth handset. Note This will not change the default call type, only the type used for the ongoing call. Phone numbers for incoming 3.1 kHz Audio and Standard Voice 3.1 kHz Audio and Standard Voice have separate phone numbers. This way, a person calling a phone connected to the EXPLORER⢠700 can select whether to use 3.1 kHz Audio or Standard Voice, simply by using one of the two phone numbers. Note The call type you are using must be selected in the web interface (refer to the next section). If the Mobile subscriber numbers are available on the SIM card you can look them up, using either the display menu system or the web interface. To view the phone numbers for Standard Voice and 3.1 kHz Audio, do one of the following: ⢠Select PROPERTIES > MOBILE NUMBERS in the display menu system, or ⢠access the web interface and select PROPERTIES. The numbers are listed in the field Mobile subscriber numbers. For further information, see The web interface on page 80. If the numbers are not available in the display menus nor the web interface, refer to your airtime subscription. For information on how to make a call to the EXPLORER⢠700, see Making a call to the EXPLORER⢠700 on page 58. Selecting the incoming call type To select which call types are accepted for an incoming call, first connect a computer. Refer to the relevant section in this chapter, e.g. Connecting to the LAN interface on page 67. For information on how to set up the incoming call types for ISDN, see Configuring the ISDN interface on page 119. For the Phone/Fax or Bluetooth interface, do as follows: 1. Access the web interface. For further information, see The web interface on page 80. 2. Select SETTINGS > Interfaces. 3. Select the relevant Phone/Fax or Bluetooth interface. 4. At Incoming Calls, check Standard or 3.1 kHz Audio or both. For Bluetooth, remember to set the call type for each handset in the BLUETOOTH VOICE DEVICES list. If the call type used for a call to the EXPLORER⢠700 is not selected in the web interface, the connected phone will not ring. 98-122988-DraftB6 Using a phone or fax machine 52 Chapter 4: Using the interfaces Connecting an analog phone or a fax machine Before connecting to the Phone/Fax interface To connect a phone or a fax machine to one of the Phone/Fax connectors, you need an analog telephone cable with an RJ-11 connector. For specifications and pin-out, refer to Phone interface, 2-port on page 156. Connecting to the Phone/Fax interface Do as follows: 1. Connect the cable to your phone or fax machine. 2. Connect the other end of the cable to one of the Phone/Fax connectors on the EXPLORER⢠700. 3. Power up the EXPLORER⢠700 and point the antenna as described in Pointing the antenna on page 24. 4. Check the connection by making a phone call or sending a fax. See Making or receiving a phone call with the EXPLORER⢠700 on page 57 or Sending or receiving a fax message on page 63. If connection fails, check that the interface is enabled in the EXPLORER⢠700. If the analog phone icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 140. 98-122988-DraftB6 Using a phone or fax machine 53 Chapter 4: Using the interfaces Connecting an ISDN phone or a G4 fax machine Before connecting to the ISDN interface To connect a phone or a fax machine to one of the ISDN connectors, you need an ISDN cable with an ISDN connector. For specifications and pin-out, refer to ISDN interface, 2-port on page 157. Connecting to the ISDN interface The ISDN interface supports connection of up to 8 devices per ISDN interface. However, if you are going to connect more than one device per interface, the devices must be self-powered. The ISDN interface can supply maximum 1 W. The Core network presently only supports one 64 kbps ISDN channel per subscription. Do as follows: 1. Connect the ISDN cable to your phone or fax machine. 2. Connect the other end of the cable to one of the ISDN connectors on the EXPLORER⢠700. Important The ISDN interface and the LAN interface use the same connector type. Be careful not to connect to the wrong interface. 3. Power up the EXPLORER⢠700 and point the antenna as described in Pointing the antenna on page 24. 4. Check the connection by making a phone call or sending a fax. See Making or receiving a phone call with the EXPLORER⢠700 on page 57 or Sending or receiving a fax message on page 63. If connection fails, check that the interface is enabled in the EXPLORER⢠700. If the ISDN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 141. 98-122988-DraftB6 Using a phone or fax machine 54 Chapter 4: Using the interfaces Connecting a Bluetooth handset Before connecting a Bluetooth handset To use a Bluetooth handset with the EXPLORER⢠700, you first have to pair the two devices. For information on pairing devices, see Bluetooth pairing on page 50. The Bluetooth handset must be placed within a maximum distance of 100 m from the EXPLORER⢠700. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment. In an office environment, you should be able to establish a connection across the adjoining 2-3 rooms. Connecting a paired Bluetooth handset Note The Bluetooth and WLAN interfaces may interfere with each other if they are both active. For optimum performance, do not use Bluetooth and WLAN simultaneously, or use WLAN mode 802.11a (5 GHz) if possible. This section does not describe configuration of the Bluetooth interface. For information on configuration, see Configuring the Bluetooth interface on page 113. If the devices are already paired, do as follows to connect: 1. Power up the handset and the EXPLORER⢠700. 2. Place the handset close to the EXPLORER⢠700. 3. Turn on Bluetooth on your device. The Bluetooth connection should now be established, and you are ready to make a call. Note Maximum 7 devices, including voice and data devices, can be connected at the same time. If connection fails, check that the interface is enabled in the EXPLORER⢠700. If the Bluetooth icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If the interface is enabled, but connection fails, refer to the Troubleshooting Guide on page 142. For information on how to make and receive calls, see Making or receiving a phone call with the EXPLORER⢠700 on page 57. 98-122988-DraftB6 Using a phone or fax machine 55 Chapter 4: Using the interfaces Entering the SIM PIN using a phone Entering the PIN If you have a phone connected to the EXPLORER⢠700, you can use it to enter the PIN at start up, as an alternative to the keypad. When the EXPLORER⢠700 is waiting for a PIN, you will hear 2 beeps - pause - 2 beeps - etc. in your phone. You simply dial the PIN the same way you would dial a phone number: ⢠For an analog or ISDN phone, take the phone off hook and dial followed by #. When you hear a âbusyâ tone or a dialing tone, the PIN has been accepted and you can put the phone back on hook. ⢠For a Bluetooth handset, dial and press off hook key. When you hear a âbusyâ tone or a dialing tone, the PIN has been accepted and you can press the on hook key. Wrong PIN If, instead of the busy tone or dialing tone, you continue to hear 2 beeps - pause - 2 beeps - etc., it means the PIN was wrong. Check that you have the correct PIN and try again. If a wrong PIN has been entered three times, you will hear 3 beeps - pause - 3 beeps - etc. This means you have to enter the PUK (PIN Unblocking Key) provided with your SIM card. After entering the PUK, you must enter a new PIN of your own choice (4 to 8 digits long). Dial the following: * * followed by # or off-hook key. Example: If the PUK is 87654321 and the new PIN is 1234, dial 87654321 * 1234 * 1234 followed by # or off-hook key. If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact your Airtime Provider for a new SIM card. 98-122988-DraftB6 Using a phone or fax machine 56 Chapter 4: Using the interfaces Making or receiving a phone call with the EXPLORER⢠700 Analog phone, ISDN phone or Bluetooth handset First connect your phone to the relevant interface. For further information, see Before connecting to the Phone/Fax interface on page 53, Before connecting to the ISDN interface on page 54, or, for the Bluetooth handset, Pairing devices in which you can enter a passkey on page 50. Note There are different methods for activating a call, depending on the type of phone: ⢠Analog phone or ISDN phone: Dial # after the number. ⢠Bluetooth handset: Press the off-hook key after the number. Making a call You have two methods for making a call: ⢠Short Dial. If the number is in the phone book of the EXPLORER⢠700, you can use the Short Dial number, which is found in the first column of the phone book in the web interface. See Short dial on page 90. Simply dial 0 followed by # or off-hook key. Example: ⢠To call entry number 4 in the phone book, dial 04 followed by # or off-hook key. Manual Dial. To make a call, dial 00 followed by # or off-hook key. Example: To call Thrane & Thrane in Denmark (+45 39558800) from an analog or ISDN phone, dial 00 45 39558800 # If there was an error establishing the connection, the web interface and the display of the EXPLORER⢠700 show an error message. Refer to the Troubleshooting Guide on page 140. Receiving a call To be able to receive a call, the phone must be connected to the relevant interface on the EXPLORER⢠700. By default, all devices connected to the Phone/Fax interface, the ISDN interface or the Bluetooth interface will ring when one of the mobile subscriber numbers is called. Note, however, that this depends on the call type settings. Refer to Selecting the incoming call type on page 52. Information of missed calls is stored in the call log of the EXPLORER⢠700. You can view the call log with the display menu system or the web interface. See Calls menu on page 38 or Viewing the lists of calls on page 92. 98-122988-DraftB6 Using a phone or fax machine 57 Chapter 4: Using the interfaces Making a call to the EXPLORER⢠700 To make a call to a phone connected to the EXPLORER⢠700, dial +870 ⢠+ is the prefix used in front of the country code for international calls. This is 00 when calling from countries in Europe and from many other countries. ⢠Mobile subscriber number. If the mobile subscriber numbers are available on the SIM card, you can look them up using the display menu system or the web interface. ⢠Display menu system: Enter the menu system and select PROPERTIES > MOBILE NUMBERS. ⢠web interface: If a computer is connected, access the web interface, select PROPERTIES and locate the Mobile subscriber numbers section. For further information on the web interface, see The web interface on page 80. If the mobile subscriber numbers are not available in the display menu system nor the web interface, refer to your airtime subscription. Note There are two Voice numbers, one for 3.1 kHz Audio and one for Standard Voice. Dialing functions Overview There are a number of dialing functions available in the EXPLORER⢠700. The following list shows the allocated special-purpose numbers for the EXPLORER⢠700. Number Function 0 * followed by # or off-hook key Redial last called number on this interface. 00 * followed by # or off-hook key Redial last answered call on this interface. Note: If the last answered number is an unlisted number, you will not be allowed to dial back. 0 followed by one of the numbers 1-199 and # or off-hook key 98-122988-DraftB6 Short dial phone numbers in phone book. Using a phone or fax machine 58 Chapter 4: Using the interfaces Number Function 0200 followed by # or off-hook key Local call broadcast to all Bluetooth handsets. All connected Bluetooth handsets will ring. The first handset that answers, takes the call. 0 followed by one of the numbers 201-207 and # or off-hook key Local call to Bluetooth handset. 0300 followed by # or off-hook key Local call broadcast to both analog phones. 0 followed by one of the numbers 301-302 and # or off-hook key Local call to analog phone. 0400 followed by # or off-hook key Local call broadcast to all ISDN phones. 0 followed by one of the numbers 401-408 and # or off-hook key Local call to ISDN phone on port 1. 0 followed by one of the numbers 411-418 and # or off-hook key Local call to ISDN phone on port 2. 0900 followed by # or off-hook key Local call broadcast to all handsets. Apart from the numbers above, the EXPLORER⢠700 uses the following dialing prefixes: ⢠1* before the phone number will force the connection to use Standard Voice. ⢠2* before the phone number will force the connection to use 3.1 kHz Audio. ⢠#31# before the phone number will hide the callers phone number to the recipient. ⢠*31# before the phone number will show the callers phone number to the recipient where it would otherwise be hidden, e.g. because the number is an ex-directory number. ⢠R is used during a call to indicate that the following key-presses should activate a supplementary services function. The supplementary services functions supported by the EXPLORER⢠700 are described in the subsequent sections. Making local phone calls You can make local calls between phones connected to the EXPLORER⢠700. Local phone numbers always start with 0. For an overview of the numbers, see Overview on page 58. To make a local call, dial followed by # or off-hook key. Note You cannot make local calls between two Bluetooth handsets through the EXPLORER⢠700. You can only make local calls between an analog or ISDN phone and a Bluetooth handset, or between an analog phone and an ISDN phone. Up to 7 Bluetooth handsets can be connected at the same time, but only one call can be active on the Bluetooth interface. 98-122988-DraftB6 Using a phone or fax machine 59 Chapter 4: Using the interfaces You can look up the local Bluetooth phone numbers in the display or in the web interface as follows: ⢠Display Enter the menu system and select PROPERTIES > BLUETOOTH DEVICES. The list shows all accepted Bluetooth devices with local number and Bluetooth name. ⢠web interface Access the web interface and select SETTINGS > Interfaces > Bluetooth > Paired Devices. The paired voice devices are listed with their local phone numbers. Local numbers of analog phones and ISDN phones are assigned according to the table in Overview on page 58. Note that if you are using local numbers for ISDN devices, the numbers must be programmed in the devices. 98-122988-DraftB6 Using a phone or fax machine 60 Chapter 4: Using the interfaces Handling waiting calls Note The phone must have an R key to be able to use these functions. The EXPLORER⢠Bluetooth Handset uses a softkey in stead of the R key. During a call, if a second party attempts to make contact with you, you will hear a Call Waiting indication. The Call Waiting indication is two beeps and a pause of 3 seconds, then two beeps again etc. If no action is taken, the waiting call is released after a time out period. When you receive a Call Waiting indication, you have the following options: If you want to: Do as follows: Clear the current call, and accept the waiting call. Press R 1 #, within the time out period. Hold the current call, and accept the waiting call. Press R 2 #, within the time out period. Ignore the waiting call. Take no action. Reject the waiting call. Press R 0 #, within the time out period. Holding a call Note The phone must have an R key to be able to use these functions. The EXPLORER⢠Bluetooth Handset uses a softkey in stead of the R key. During a call, you may place the initial call on hold while another call is made. If you want to: Do as follows: Place a call on hold. Press R 2 #. Place the existing call on hold and establish a new call. Press R and dial the second phone number followed by #. Shuttle between the two calls. Press R 2 # (irrespective of whether the second call was acquired using Call Hold or acceptance of Call Waiting.) Clear the held call, if no waiting call exists. Press R 0 #. Clear an active call and return to the held call. Press R 1 #. Note that this is only possible if no waiting call exists. 98-122988-DraftB6 Using a phone or fax machine 61 Chapter 4: Using the interfaces Transferring a call Note The phone must have an R key to be able to use these functions. The EXPLORER⢠Bluetooth Handset uses a softkey in stead of the R key. When you receive a call, you can transfer this call to another phone or headset connected to the EXPLORER⢠700. To transfer the incoming call to another phone or headset, do as follows: 1. Press R 4 * #. The phone or headset with the local number you dialed starts to ring. If your phone and the recipientâs phone or headset are both Bluetooth devices, your phone is now disconnected. When the call is answered, a connection is established between the initial caller and the new recipient. 2. If only one or none of the devices are Bluetooth devices, you have two options. ⢠Hang up. The phone or headset you transferred the call to continues to ring. When the call is answered, a connection is established between the initial caller and the new recipient. ⢠Do not hang up. When the new recipient answers, you can have a conversation before hanging up. When you hang up, the call is handed over to the initial caller. 98-122988-DraftB6 Using a phone or fax machine 62 Chapter 4: Using the interfaces Sending or receiving a fax message Handling delays When sending or receiving fax messages over satellite, both fax units must be capable of handling longer delays without timing out. Some fax machines have an Overseas mode, which enables the unit to handle the long delays. Sending a fax message The fax machine must be connected to the Phone/Fax interface or the ISDN interface of the EXPLORER⢠700. Refer to Before connecting to the Phone/Fax interface on page 53 or Before connecting to the ISDN interface on page 54. 3.1 kHz Audio must be used for an analog fax machine. Refer to Selecting the default outgoing call type on page 51. UDI must be used for an ISDN fax machine, Refer to Configuring the ISDN interface on page 119. To send a fax from a fax machine connected to the EXPLORER⢠700, dial 00 # Example: To send a fax to Thrane & Thrane in Denmark (+45 39558888), dial 00 45 39558888 # Note If the default setting in the web interface is not 3.1 kHz Audio, you can dial 2 * before the number, to force the connection to use 3.1 kHz Audio. For further information, see Selecting the default outgoing call type on page 51. Receiving a fax message An analogue fax machine connected to the EXPLORER⢠700 can only receive a fax with 3.1 kHz Audio. Refer to Selecting the incoming call type on page 52. An ISDN fax machine connected to the EXPLORER⢠700 can only receive a fax with UDI. Make sure the fax is sent to the 3.1 kHz Audio phone number and that 3.1 kHz Audio or UDI is enabled for the relevant interface. 98-122988-DraftB6 Using a phone or fax machine 63 Chapter 4: Using the interfaces Using a computer Choosing an interface for data connection The EXPLORER⢠700 has five types of interface for data connection: LAN, USB, ISDN, WLAN and Bluetooth. The following table shows some characteristics of each interface, to help you choose the right interface for your application. Interface Power Consumption Amount of Setup Range LAN High None (or very little) Up to 100 m of cable USB Low Some setup necessary Up to 5 m of cable ISDN Medium Some setup necessary Up to 100 m of cable WLAN High Some setup necessary Wireless connection. Up to 100 m depending on the transmitter in the computer and on the transmission conditions. Bluetooth 98-122988-DraftB6 Medium Can be complicated, depending on operating system. Using a computer Wireless connection. Up to 100 m depending on the transmitter in the computer and on the transmission conditions. 64 Chapter 4: Using the interfaces Standard or Streaming data Definition The BGAN network supports different classes of data connection to the Internet. The main classes are Standard data and Streaming data. ⢠Using a Standard data connection, several users can share the data connection simultaneously. This type of connection is ideal for TCP/IP traffic such as e-mail, file transfer, and Internet and intranet access. The user pays for the amount of data sent and received. ⢠Using a Streaming data connection, you get an exclusive, high-priority connection, ensuring seamless transfer of data. This type of connection is ideal for time critical applications like live video over IP. The user pays for the duration of the connection (per minute charge). Note For optimum performance it is important that you select the right traffic class when defining Profiles for your connection. You can set up various types of connection using the Profiles and a Traffic Flow Template. For further information, see Using Profiles on page 127 and Using a Traffic Flow Template on page 130. Setting up and activating a Streaming connection By default, any data connection on the EXPLORER⢠700 is a Standard data connection. If you want to set up a Streaming connection, select a Streaming Profile when setting up your data interface. See the âConfiguring...â section for your interface in Chapter 5, Using the web interface. Before starting a Streaming session on the LAN interface, make sure you have set up the Streaming Profile for the LAN interface. To start or stop a Streaming session on the LAN interface, do as follows: 1. Access the web interface. 2. Go to the Home window and locate the field STREAMING PROFILES ON LAN. 3. Click the Start or Stop link of the relevant Streaming Profile. Note 98-122988-DraftB6 When running a Streaming session you are charged for the time you are connected. A started Streaming session will stay active until you stop it. Using a computer 65 Chapter 4: Using the interfaces Using the LAN interface Before connecting to the LAN interface The LAN interface on the EXPLORER⢠700 comprises two connectors. If the two LAN connectors are used simultaneously, the EXPLORER⢠700 should be in Router mode. Refer to Configuring the LAN interface on page 107. To connect to the LAN (Local Area Network) interface, use a shielded cable mounted with an RJ-45 connector. For specifications, refer to LAN interface, 2-port on page 158. For the LAN interface to work without any further setup, the computer must be set up to obtain an IP address and a DNS server address automatically. To check these settings on your computer, do as follows (For Windows XP): 1. Select Connect To > Show All Connections from the Start menu. 2. Double-click Local Area Connection. 3. Click Properties 4. Select Internet Protocol (TCP/IP) from the list and click Properties. Make sure both fields are set to obtain an address automatically. 98-122988-DraftB6 Using a computer 66 Chapter 4: Using the interfaces Connecting to the LAN interface This section does not describe configuration of the LAN interface. For information on configuration, see Configuring the LAN interface on page 107. To connect to the LAN interface, do as follows: 1. Connect the LAN cable to the network interface of your computer. A suitable cable is provided with your EXPLORER⢠700. 2. Connect the other end of the cable to one of the LAN connectors on the EXPLORER⢠700. Important The ISDN interface and the LAN interface use the same connector type. Be careful not to connect to the wrong interface. 3. Power up the EXPLORER⢠700 and point the antenna as described in Pointing the antenna on page 24. After pointing, the connection is automatically established. By default, the connection is a Standard data connection. 4. Check the connection, e.g. by starting your Internet Browser. If connection fails, check that the interface is enabled in the EXPLORER⢠700. If the LAN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If connection still fails, refer to the Troubleshooting Guide on page 142. 98-122988-DraftB6 Using a computer 67 Chapter 4: Using the interfaces Using the WLAN interface Before connecting The computer should be placed within a maximum distance of 100 m from the EXPLORER⢠700. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment. In an office environment, you should be able to establish a connection across the adjoining 2-3 rooms. Connecting to the WLAN interface This section does not describe configuration of the WLAN interface. For information on configuration, see Configuring the WLAN interface on page 110. Note The Bluetooth and WLAN interfaces may interfere with each other if they are both active. For optimum performance, do not use Bluetooth and WLAN simultaneously, or use WLAN mode 802.11a (5 GHz) if possible. Before you can use the WLAN interface, you have to enter the country code in the EXPLORER⢠700. For further information, see Configuring the WLAN interface on page 110. To connect to the WLAN interface, do as follows: 1. Power up the EXPLORER⢠700 and point the antenna. 2. Power up your computer and place it close to the EXPLORER⢠700. 3. Select the EXPLORER⢠700 WLAN access point on your computer. The default name is EXPLORER 700. 4. Start your Internet browser or E-mail program. If connection fails, check that the interface is enabled in the EXPLORER⢠700. If the WLAN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If the interface is enabled but connection fails, refer to the Troubleshooting Guide on page 143. 98-122988-DraftB6 Using a computer 68 Chapter 4: Using the interfaces Using the USB interface Before connecting to the USB interface To connect to the USB (Universal Serial Bus) interface, use a USB cable mounted with a USB type B connector. A suitable cable is provided with your EXPLORER⢠700. For specifications, refer to USB interface on page 159. First time setup of USB If it is the first time you connect your computer to the EXPLORER⢠700 using the USB interface, or you have exchanged the EXPLORER⢠700 with another EXPLORER⢠700, you must install a driver as follows: 1. Power up your computer. 2. Connect the USB cable to the USB port of your computer. 3. Connect the other end of the cable to the USB connector on the EXPLORER⢠700. 4. Power up the EXPLORER⢠700 as described in Getting started on page 12. 5. Your computer should now automatically discover that new hardware is connected. Note The following description is for Windows XP. If you are using a different operating system, the procedure may be different. 6. On Windows XP, the New Hardware Wizard will start automatically. Go through the wizard as follows: 7. In the New Hardware Wizard, select No, not this time when you are asked if Windows can search for software. 8. Click Next. 9. Insert the Thrane & Thrane CD-ROM provided with your EXPLORER⢠700 into the CD-ROM drive of your computer. 10. Select Install the software automatically and click Next. 11. If you get a warning that the software has not passed Windows logo testing, you can safely click Continue Anyway. 12. Click Finish when the installation is complete. 98-122988-DraftB6 Using a computer 69 Chapter 4: Using the interfaces When you finish the wizard, the Thrane & Thrane EXPLORER⢠USB driver is installed. 13. Create a dial-up connection as described in Using 64 kbps UDI (ISDN) through the USB interface on page 70. Connecting to the USB interface This section does not describe configuration of the USB interface. For information on configuration, see Configuring the USB interface on page 105. If you are connecting your computer to the USB interface for the first time, see First time setup of USB on page 69. To connect to the USB interface, do as follows: 1. Power up your computer. 2. Connect the USB cable to the USB port of your computer. 3. Connect the other end of the cable to the USB connector on the EXPLORER⢠700. 4. Power up the EXPLORER⢠700 and point the antenna as described in Getting started on page 12. 5. To enable communication on the USB interface, open your dial-up connection as described in the following steps. Note The following description is for Windows XP. If you are using a different operating system, the procedure may be different. 6. In Windows XP, select Connect To from the Start menu. 7. Select the dial-up connection created for this USB connection. 8. Click Dial and wait for the connection to be established. Then start your Internet browser or mail program. If connection fails, refer to the Troubleshooting Guide on page 144. Using 64 kbps UDI (ISDN) through the USB interface You can communicate using ISDN through the USB interface of the EXPLORER⢠700, provided that your Internet Service Provider (ISP) supports Unrestricted Digital Information (UDI) and that it is included in your subscription. 98-122988-DraftB6 Using a computer 70 Chapter 4: Using the interfaces The necessary setup is very limited, so you can very quickly establish a live connection. Note however, that you are charged for the time you are connected (per minute rate). Do as follows: 1. Make sure 64 kbps UDI is included in your subscription. 2. From your Airtime Provider, acquire the ISP phone number, User name and Password to access the 64 kbps UDI service. 3. If you have not yet installed the Thrane & Thrane EXPLORER⢠USB driver from the Thrane & Thrane CD, install it as described in First time setup of USB on page 69. 4. Connect and create a dial-up connection as described in Using 64 kbps UDI (ISDN) through the USB interface on page 70, with the following exceptions: ⢠When you are asked for a phone number, type in the ISP phone number. ⢠When you are asked for User name and password, type in the User name and Password provided by your ISP. 5. To enable communication, simply open your 64 kbps UDI dial-up connection and click Dial. You now have a 64 kbps UDI connection to the Internet. 98-122988-DraftB6 Using a computer 71 Chapter 4: Using the interfaces Using a computer with ISDN Before connecting The ISDN interface on the EXPLORER⢠700 comprises two connectors and supports connection of up to 8 devices simultaneously. However, the Core network presently only supports one 64 kbps ISDN channel per subscription. To connect to the ISDN interface, use an ISDN cable with an ISDN connector. For specifications, refer to ISDN interface, 2-port on page 157. Connecting a computer to the ISDN interface This section does not describe configuration of the ISDN interface. For information on configuration, see Configuring the ISDN interface on page 119. To connect to the ISDN interface, do as follows: 1. Connect your computer to your ISDN modem. 2. Connect the ISDN cable between your ISDN modem and one of the ISDN connectors on the EXPLORER⢠700. Important The ISDN interface and the LAN interface use the same connector type. Be careful not to connect to the wrong interface. 3. Power up the EXPLORER⢠700 and point the antenna as described in Getting started on page 12. 4. On your computer, activate your dial-up connection. 5. Check the connection, e.g. by starting your Internet Browser. If connection fails, check that the interface is enabled in the EXPLORER⢠700. If the ISDN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If connection still fails, refer to the Troubleshooting Guide on page 141. 98-122988-DraftB6 Using a computer 72 Chapter 4: Using the interfaces Using a computer with Bluetooth Before connecting a computer to the Bluetooth interface The EXPLORER⢠700 supports various Bluetooth profiles. Remember to activate/install the profile(s) you are going to use on your computer. For a list of supported Bluetooth profiles, see Bluetooth interface on page 161. The computer should be placed within a maximum distance of 100 m from the EXPLORER⢠700. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment. In an office environment, you should be able to establish a connection across the adjoining 2-3 rooms. Note The procedure may vary depending on the Bluetooth interface in your computer. Consult your Bluetooth manual for details. If the two devices have not been connected before, you need to pair the devices. For further information, see the section Bluetooth pairing. Connecting a computer to the Bluetooth interface This section does not describe configuration of the Bluetooth interface. For information on configuration, see Configuring the Bluetooth interface on page 113. Note The Bluetooth and WLAN interfaces may interfere with each other if they are both active. For optimum performance, do not use Bluetooth and WLAN simultaneously, or use WLAN mode 802.11a (5 GHz) if possible. If the devices are already paired, do as follows to connect: 1. Place the computer close to the EXPLORER⢠700. 2. Power up the EXPLORER⢠700 and point the antenna. 3. Power up your computer. 4. Turn on Bluetooth on your computer. If the devices are paired, the Bluetooth connection should now be established. Note that if your Bluetooth connection is defined as a dial-up connection, you have to open the dial-up connection before you can access the Internet or the web interface. See Connecting to the USB interface on page 70. Note Max. 7 devices, including voice and data devices, can be connected simultaneously. If connection fails, check that the interface is enabled in the EXPLORER⢠700. If the Bluetooth icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled. See Enabling or disabling an interface on page 49. If the interface is enabled but connection fails, refer to the Troubleshooting Guide on page 145. 98-122988-DraftB6 Using a computer 73 Chapter 4: Using the interfaces Creating a dial-up connection Do as follows: Note The following description is for Windows XP. If you are using a different operating system, the procedure may be different. 1. Start up your computer and the EXPLORER⢠700. 2. Connect the USB cable between your computer and the USB connector on your EXPLORER⢠700, or place your paired Bluetooth computer close to the EXPLORER⢠700. For information on Bluetooth, see Using a computer with Bluetooth on page 73. 3. On your computer, select Connect To from the Start menu. 4. Select Show All Connections. 5. Open the New Connection Wizard and click Next. 6. Select Connect to the Internet and click Next. 7. Select Set up my connection manually and click Next. 8. Select Connect using a dial-up modem and click Next. If other modems are installed, you must select the Thrane & Thrane EXPLORER⢠USB driver, or the Bluetooth driver, from a list of modems. 9. In the ISP Name field, type a name for your connection and click Next. 10. When you are asked for a phone number, type: *98# if you want a Standard data connection to the Internet and/or the web interface, or *99# if you are going to connect only to the web interface of the EXPLORER⢠700. To dial up using a specific Profile, type *98* #. 98-122988-DraftB6 Using a computer 74 Chapter 4: Using the interfaces To find the number, access the web interface, select SETTINGS > Interfaces > USB (or Bluetooth) and locate the Profile CIDs section at the bottom of the window. For further information, see Configuring the USB interface on page 105 or Configuring the Bluetooth interface on page 113. 11. Click Next. 12. If you are using UDI, enter the User name and Password and click Next. If you are not using UDI, simply click Next without entering User name and Password. See Using 64 kbps UDI (ISDN) through the USB interface on page 70. 13. Click Finish. When you connect to the USB interface, or to the Bluetooth interface using dial-up, you must open this dial-up connection to access the Internet or the web interface. To open the dial-up connection (in Windows XP), select Connect To from the Start menu, select your dial-up connection and click Dial. When the connection is established, you can access the Internet as usual. Note 98-122988-DraftB6 You may need to enter User name and Password to access the Internet. If necessary, enter the User name and Password supplied by your Internet Provider. Using a computer 75 Chapter 4: Using the interfaces Additional interfaces Using the EXPLORER⢠700 antenna Before connecting the antenna You can use the EXPLORER⢠700 with the antenna attached to the transceiver, or you can detach the antenna from the transceiver and use it as a separate antenna unit. If you are using the antenna attached to the transceiver, use the short antenna cable to connect antenna and transceiver. If you are using the antenna detached from the transceiver, use one of the antenna cables from Thrane & Thrane, or a cable with the same specifications. For information on available lengths, see Options and accessories on page 136. For specifications on the antenna interface, refer to Antenna interface on Transceiver on page 162. Connecting the antenna Do as follows: 1. Connect the antenna cable to the connector on the antenna module. ⢠If you are going to use the antenna and transceiver attached as one unit, use the short antenna cable provided with your EXPLORER⢠700. ⢠If you are going to use the antenna separated from the transceiver, first open the terminal and gently lift the transceiver out of the antenna frame. Then place the antenna in a location with a clear view to the satellite and connect the antenna cable. 2. Connect the other end of the cable to the antenna connector on the transceiver. You are now ready to power up, enter PIN code and point the antenna of the EXPLORER⢠700. 98-122988-DraftB6 Additional interfaces 76 Chapter 4: Using the interfaces Using a solar panel Before connecting The EXPLORER⢠700 battery must be inserted when a solar panel is used. When the solar panel is connected, it will supply the power to charge the battery of the EXPLORER⢠700. To connect to the solar panel interface, use a suitable cable matching the output power of your solar panel. For specifications on the solar panel interface, refer to Solar panel interface on page 165. Connecting a solar panel Do as follows: 1. Make sure the battery is inserted. 2. Connect the cable to your solar panel. 3. Connect the other end of the cable to the DC in connector on the EXPLORER⢠700. 4. Point the solar panel directly towards the sun to obtain maximum power. Important Avoid shadows from trees, buildings or similar. Shadows reduce the output power of the solar panel significantly. The battery is now charging. The indicator left to the display is constantly green as long as the battery is charging. When the battery is fully recharged, the green indicator is turned off. If the EXPLORER⢠700 is switched on, the green indicator will be flashing shortly every 2 seconds. If a charging error occurs, the green indicator on the EXPLORER⢠700 flashes rapidly. See the Troubleshooting Guide on page 137. 98-122988-DraftB6 Additional interfaces 77 Chapter 4: Using the interfaces Using the I/O interface Before connecting The EXPLORER⢠700 has an Input/Output interface that can be used for control or signaling. One available function is: To implement a remote switch for switching on the EXPLORER⢠700, you can connect to I/O pin 1. For further information on the functions of the I/O interface, contact your distributor. For specifications on the I/O interface, refer to I/O interface on page 165. Connecting to the I/O interface Do as follows: 1. Mount your cable(s) at one end with a connector of the following type: B2L 3.5/6, TT part no: 31-203302-443, Weidmuller Part no: 1727640000 (black). 2. Connect the other end of the cable(s) to your control or signaling equipment. 3. Connect the end with the newly mounted connector to the I/O interface on the EXPLORER⢠700. 98-122988-DraftB6 Additional interfaces 78 Chapter 4: Using the interfaces Using the EXPLORER⢠Bluetooth Handset charger Before connecting to the EXPLORER⢠Bluetooth Handset charger interface If you are using an EXPLORER⢠Bluetooth Handset, you can recharge the handset using the DC charger interface of the EXPLORER⢠700. Use the charger cable supplied with the EXPLORER⢠Bluetooth Handset. For specifications on the charger interface, see EXPLORER⢠Bluetooth Handset charger interface on page 164. Connecting to the EXPLORER⢠Bluetooth Handset charger interface Do as follows: 1. Connect the Bluetooth charger cable to the charging connector on the EXPLORER⢠700. Make sure the connector is oriented correctly in relation to the coding of the plastic insert. 2. Connect the other end of the cable to your EXPLORER⢠Bluetooth Handset. If the EXPLORER⢠700 battery is inserted or the EXPLORER⢠700 is connected to power, the battery of the Bluetooth Handset is now recharged. Whatâs next? This chapter has described the basics of how to set up and use each interface. The following chapter, Using the web interface, describes how to use the built-in web interface for setting up and using the EXPLORER⢠700. 98-122988-DraftB6 Whatâs next? 79 Chapter 5 Using the web interface In this chapter This chapter describes how to use the web interface to operate, set up and configure the EXPLORER⢠700. Initial configuration of interfaces is described in the chapter Using the interfaces on page 47. Introduction The web interface What is the web interface? The web interface is a built-in web server in the EXPLORER⢠700, used for operating, setting up and configuring the EXPLORER⢠700. You can access the web interface from a standard Internet browser. Internet Explorer 6.0, Mozilla Firefox 1.0 and Apple Safari 2.0 have been tested successfully with the web interface. You may be able to use other browser versions as well. Connecting Connect your computer to the EXPLORER⢠700. Make sure your computer is set up for the interface you are planning to use for connecting to the EXPLORER⢠700. You can use LAN, USB, ISDN, WLAN or Bluetooth. See Using the interfaces on page 47 for details. To access the web interface, an Internet browser must be installed on the computer. Important 98-122988-DraftB6 If you are going to use USB or Bluetooth with Dial-up Networking to access only the web interface and not the Internet, you must use a dial-up connection with the phone number set to *99#. For further information, see Connecting to the USB interface on page 70. In this chapter 80 Chapter 5: Using the web interface Browser settings If you are connecting your computer using the LAN interface, the Proxy server settings in your browser must be disabled before accessing the web interface. Most browsers support disabling of the Proxy server settings for a specific IP address only, so you can disable Proxy server settings for the web interface only, if you wish. Consult your browser help for information. To disable the use of a Proxy server completely, do as follows: Note The following description is for Microsoft Internet Explorer. If you are using a different browser, the procedure may be different. 1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections > LAN Settings. 2. Uncheck the box labeled Use a proxy server for your LAN. 3. Click OK. When the proxy server settings are disabled, close your browser. You may need to change this setting back on return to your Internet connection. 98-122988-DraftB6 Introduction 81 Chapter 5: Using the web interface Accessing and navigating the web interface Accessing the web interface To access the web interface from a connected computer, do as follows: 1. Connect your computer to the EXPLORER⢠700. For further information, see Using a computer on page 64. 2. Start up the EXPLORER⢠700. For further information, see Getting started on page 12. 3. Open your browser and enter the IP address of the EXPLORER⢠700. The standard IP address is 192.168.0.1. If your EXPLORER⢠700 uses a different IP address, you can look it up by entering the display menu system of the EXPLORER⢠700 and selecting PROPERTIES > IP ADDRESS. Overview of the web interface The web interface consists of the following sections. Menu Path Icon Bar Contents Section Status Field Navigation Pane 98-122988-DraftB6 Introduction 82 Chapter 5: Using the web interface ⢠The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section. ⢠The status field shows battery status and signal strength. ⢠The icon bar shows an icon for each interface that is enabled. It also shows icons for new SMS messages and for active alarms, when relevant. For explanations of the icons, see the next section, Icons in the icon bar. ⢠The menu path shows the path through the menu system to the current page shown in the contents section. ⢠The contents section shows the page selected in the navigation pane. This section is used for viewing or changing settings, or for performing actions. Icons in the icon bar The following icons may appear in the icon bar in the web interface: Icon Explanation Phone/Fax interface is on. Bluetooth interface is on. LAN interface is on. USB interface is on. ISDN interface is on. WLAN interface is on. A new SMS message, or information of Voice mail, has arrived. Click the icon to see new messages or information of Voice mail. For further information, see Receiving a message on page 95. An alarm is pending. Click the icon to see a list of active alarms. For explanations of the alarm messages, see List of alarms on page 147. Note that the alarm icon will remain in the icon bar as long as the cause of the alarm is still present. 98-122988-DraftB6 Introduction 83 Chapter 5: Using the web interface Navigating the web interface ⢠To expand a menu, click the menu in the navigation pane. ⢠To access status and settings, click the relevant subject in the navigation pane or click the relevant icon in the icon bar. The status or settings are displayed in the contents section. ⢠To see the site map, click SITE MAP in the navigation pane. Click on items in the site map to go directly to the relevant location. ⢠To return to the Home window from anywhere in the system, click Home, either from the navigation pane or from the menu path below the icon bar. 98-122988-DraftB6 Introduction 84 Chapter 5: Using the web interface Entering the SIM PIN in the web interface If a computer is connected when you start up the EXPLORER⢠700, and the web interface is accessed, you can enter the SIM PIN from the web interface. Until you enter the PIN in the Home window, you can only access the PROPERTIES window and upload software. Access to all other parts of the web interface requires a PIN. Type in the PIN and press OK. If you enter a wrong PIN 3 times you are asked for a PUK (PIN Unblocking Key). For further information, see Wrong PIN on page 23. If the PIN has already been entered in the EXPLORER⢠700, or the PIN is disabled e.g. from the BGAN LaunchPad, the web interface goes directly to the Home window at start-up. When the correct PIN is entered, the web interface opens the Home window and is ready for use. 98-122988-DraftB6 Introduction 85 Chapter 5: Using the web interface The Home window Overview The Home window of the web interface contains a âdashboardâ for control and inspection of ongoing communication and for viewing properties of the EXPLORER⢠700. The NETWORK section shows the name of the Airtime Provider, if this information is available on the SIM card. 98-122988-DraftB6 The Home window 86 Chapter 5: Using the web interface Terminal properties The TERMINAL section of the Home window shows the following: ⢠Status. The status of the EXPLORER⢠700. This field corresponds largely, but not completely, to the status information in the display. Examples of status information are: Ready, Registering and Data active. ⢠Pointing. If you want to point the antenna, click the link Go to pointing mode. For further information, see Pointing using web interface on page 88. ⢠Unit serial number. The serial number of the total unit. ⢠Software version. The version of the software embedded in the EXPLORER⢠700. ⢠Local IP address. The local IP address of the EXPLORER⢠700. ⢠IMEI number. The IMEI number (International Mobile Equipment Identity) of the EXPLORER⢠700. This is a unique number that identifies your EXPLORER⢠700. ⢠MAC address for the LAN and Bluetooth interfaces in the EXPLORER⢠700. ⢠WLAN MAC address for the WLAN interface in the EXPLORER⢠700. Managing calls and data sessions Start/stop a Streaming session on the LAN interface Note Before starting a Streaming session, make sure you have set up a Streaming Profile and activated it for the relevant interface in the SETTINGS > Interfaces > LAN window. To start or stop a Streaming session, click the relevant link under STREAMING PROFILES ON LAN. For information on setup of the LAN interface, see Configuring the LAN interface on page 107. For information on how to set up a Profile, see Using Profiles on page 127. Viewing information on calls and data sessions The following sections in the Home window show information on calls and data sessions. ⢠ONGOING CALLS is a list of calls that are currently active. The list shows the call type and the time connected for each call. ⢠ONGOING DATA SESSIONS is a list of data Profiles that are currently active, including the IP address that is assigned to each PDP context. ⢠SESSIONS TOTAL lists the totals for each connection. The list shows the time connected for voice and Streaming data, and MB transferred for Standard data. 98-122988-DraftB6 The Home window 87 Chapter 5: Using the web interface Pointing using web interface Instead of using the display for observing the signal strength you can view and accept the signal strength in the web interface. Do as follows: 1. From the TERMINAL section of the Home window in the web interface, click the link Go to pointing mode. The Pointing window opens, and the EXPLORER⢠700 enters pointing mode. Note At this point the EXPLORER⢠700 may make a sound. This sound is used for pointing the antenna. The frequency of the sound increases with the signal strength. To toggle the pointing sound on/off, press S or Ton the keypad of the EXPLORER⢠700. 2. Point the antenna as described in Pointing the antenna on page 24, while observing the signal strength in the web interface. 3. When you have obtained the highest signal strength you can get, click Accept. The web interface now returns to the Home window, and the EXPLORER⢠700 tries to establish a connection and register on the BGAN network. 98-122988-DraftB6 The Home window 88 Chapter 5: Using the web interface Using the phone book General usage Overview In the phone book you can: ⢠Look up phone numbers. ⢠Look up short dial numbers for easy dialing from an analog or Bluetooth handset. ⢠Modify or delete existing names and phone numbers, or enter new names and phone numbers. Accessing the phone book To access the phone book, select PHONE BOOK from the left navigation pane. The phone book shows all entries with entry number, name and phone number. Empty place holders are also included. To sort the phone book, click the title of the column you wish to sort by. For example, to sort by the names in the phone book alphabetically, click on Name in the top row of the phone book. 98-122988-DraftB6 Using the phone book 89 Chapter 5: Using the web interface The phone book is divided into subpages. To select the subpages you want, click the relevant link at the bottom of the page. Short dial The entry number in the phone book is the Short dial number. When making a call from the EXPLORER⢠700 you can use this number instead of dialing the entire phone number. Simply dial 0 followed by # or off-hook key. Example: To call the third entry in the phone book from an analog phone, take the phone off hook and dial 03 #. Editing phone book entries Adding a new entry To add a new entry, do as follows: 1. In the phone book, locate the empty entry number where you want to add the new phone number and click New. 2. Type in the name and phone number of the new entry and click Save entry. The new name and number are now listed at the specified entry number in the phone book. Modifying an entry in the phone book To modify an entry, do as follows: 1. In the phone book, click Edit next to the entry you want to modify. 2. Modify the name or number as wanted and click Save entry. The name and/or number in the selected entry is now replaced with the new information. Deleting an entry in the phone book To delete an entry, click Delete next to the entry you want to delete. Deleting all entries in the phone book To delete all the entries in the phone book, click Delete all entries in phone book at the bottom of the PHONE BOOK window. 98-122988-DraftB6 Using the phone book 90 Chapter 5: Using the web interface Using the Call log Information on total usage To enter the CALLS window select CALLS from the left navigation pane. The CALLS window contains information on usage for circuit switched connections. The listed information includes: ⢠Time connected using Standard Voice and ⢠time connected using 3.1 kHz Audio. Exporting the call log The EXPLORER⢠700 logs all calls and data sessions. For information on how to view the lists of calls and data sessions, see the next section. To export the entire call log to a file, do as follows: 1. In the CALLS window, click the link Export total Call Log to file. 2. Browse to the location where you want to save the log. 3. Click OK. 98-122988-DraftB6 Using the Call log 91 Chapter 5: Using the web interface Viewing the lists of calls To see information on outgoing, received or missed calls or data sessions, select one of the following lists from the left navigation pane in the CALLS window: ⢠Outgoing calls shows the start time, receiving end phone number, duration, type (Standard or 3.1 kHz Audio) and estimated charge of each outgoing call. ⢠Received calls shows the start time, calling phone number, duration and type (Standard or 3.1 kHz Audio) of each incoming call. ⢠Missed calls shows the start time, calling phone number and type (Standard or 3.1 kHz Audio) of each incoming call that was not received. ⢠Standard data sessions shows the start time, bytes in, bytes out and estimated charge of each Standard data session. ⢠Streaming data sessions shows the start time, duration, type (Streaming 32, 64, 128 or 256 kbps) and estimated charge of each Streaming data session. Date and time is UTC time, received from the satellite. Note The estimated charge is based on your entries under ADMINISTRATION > Call charges. Thrane & Thrane does not take responsibility for the correctness of this estimated charge. You can sort each of the lists by clicking the title of the column you wish to sort by. If a list covers more than one page, you can click the relevant link at the bottom of the page, to go to another page. When there are more than 100 calls in the total list, the oldest calls are automatically removed to make room for new calls. 98-122988-DraftB6 Using the Call log 92 Chapter 5: Using the web interface Handling messages Sending an SMS message from the EXPLORER⢠700 To send an SMS message from the EXPLORER⢠700, do as follows: 1. Click MESSAGES from the left navigation pane. This window contains new incoming messages. 2. In the left navigation pane, click Write message. 3. Type in the message in the Write new message field. If the message text is too long for one SMS, the message is sent as two or more SMS messages. The field below the message field shows the number of SMS messages used to send the message. 4. Type in the phone number in the Recipient field. Remember 00 and country code (e.g. 00 45 to call Denmark or 00 1 to call USA). 5. Select whether or not you want Delivery notification for this SMS message. If you click Yes, the Status column in the Sent folder will show the status of your message when it has been sent. 98-122988-DraftB6 Handling messages 93 Chapter 5: Using the web interface You can set up delivery notification generally for all SMS messages. This setting is used by default when you send a message. For further information, see Configuring message settings on page 97. 6. Click Send. The message is now sent and moved to the Sent folder. Important If the EXPLORER⢠700 is not online when you attempt to send a message, the message is moved to the Outbox in stead of the Sent folder. Messages in the Outbox are not automatically sent when the EXPLORER⢠700 goes online. For further information on the Outbox, see the next section, Options for messages in the Outbox. To make sure a message has been sent, check that it has been moved to the Sent folder. Options for messages in the Outbox Messages in the Outbox are messages that have not been sent, e.g. because the EXPLORER⢠700 was not online when you attempted to send the messages. To access the Outbox, click MESSAGES > Outbox from the navigation pane. You have the following options for messages in the Outbox: ⢠When the EXPLORER⢠700 is online, click Resend next to the message you want to send. When the Write message window opens, click Send. The EXPLORER⢠700 now attempts to send the message again. To make sure the message has been sent, look in the Sent folder. Note The original message remains in the Outbox. When you have succeeded in sending the message you may want to delete it from the Outbox. ⢠Click Delete next to a message to delete it. ⢠Click Delete all messages in Outbox to delete all the messages. Options for messages in the Sent folder The Sent folder contains SMS messages that have been sent. To access the Sent folder, select MESSAGES > Sent from the navigation pane. The Status column shows the status of each message, if you have selected Delivery notification when sending the message. From the Sent folder you have the following options: ⢠Click Resend next to a message you want to send again. When the Write message window opens, click Send. The EXPLORER⢠700 now attempts to send the message again. To make sure the message has been sent, look in the Sent folder. There should now be two copies of the sent message. ⢠Click Forward next to a message you want to forward. 98-122988-DraftB6 Handling messages 94 Chapter 5: Using the web interface When the Write message window opens, type in the phone number of the new recipient and click Send. The EXPLORER⢠700 now attempts to send the message to the new recipient. To make sure the message has been sent, look in the Sent folder. ⢠Click Delete next to a message to delete it. ⢠Click Delete all sent messages to delete all the messages. Sending an SMS message to the EXPLORER⢠700 You can send an SMS message to the EXPLORER⢠700 e.g. from a mobile phone, using one of the mobile subscriber numbers for voice. Dial +870 To see the voice numbers of your EXPLORER⢠700, select PROPERTIES from the web interface or from the display menu system and view Mobile subscriber numbers. Note, however, that these numbers are only listed if they are available on the SIM card. Otherwise, refer to the information included with your airtime subscription. Note There are two Voice numbers, one for 3.1 kHz Audio and one for Standard Voice. Receiving a message If a message has arrived, the icon bar at the top of the web interface shows an unopened envelope. Click the envelope to see the new message(s). Otherwise, to see new messages, click MESSAGES from the left navigation pane. The window shows new incoming messages. Note The EXPLORER⢠700 does not accept more than 100 incoming messages (including read and unread messages). If you have received 100 messages, you have to delete some of them in order to free space for new messages. Otherwise, the new messages are rejected. If the message is not an SMS message but information of voice mail, call your voice mail service number to hear the voice mail. To find your voice mail service number, select MESSAGES > Message settings from the left navigation pane and locate the Voice mail service number. Note that the voice mail number is only shown if it is available on the SIM card. Otherwise, refer to the information included with your Airtime subscription. 98-122988-DraftB6 Handling messages 95 Chapter 5: Using the web interface Options for new SMS messages To see new messages, click MESSAGES from the left navigation pane. Besides viewing the new messages, you have a number of options for what to do with each message: ⢠Click Read to move it to your Inbox containing read messages. ⢠Click Reply to reply to a message. Then type in your reply and click Send. For information on how to include the original message in your reply, see Setting up the default message options on page 97. ⢠Click Forward to forward a message to someone. Then type in the phone number in the Recipient field and click Send. ⢠If you want to move all the new messages, click Move all new messages to Inbox. Note New messages cannot be deleted until they have been moved to the Inbox. Options for SMS messages in the Inbox The messages in the Inbox are the incoming messages that have been read and moved from the list of new messages (refer to the previous section). From the Inbox, you have the following options: ⢠Click Reply to reply to a message. Then type in your reply and click Send. For information on how to include the original message in your reply, see Setting up the default message options on page 97. ⢠Click Forward to forward a message to someone. Then type in the phone number in the Recipient field and click Send. ⢠Click Delete to delete the message. ⢠Click Delete all messages in Inbox to delete all read messages in the Inbox. 98-122988-DraftB6 Handling messages 96 Chapter 5: Using the web interface Configuring message settings Setting up the default message options You can set up general options for your outgoing messages. These settings apply by default to all your outgoing messages. Note, however, that you can change the Delivery notification setting for an individual message. For further information, see Sending an SMS message from the EXPLORER⢠700 on page 93. Do as follows: 1. Select MESSAGES > Message settings from the left navigation pane. 2. If you want to include the original message when you reply, select Yes next to Include message in reply. 3. Select whether or not you want Delivery notification for SMS messages. If you click Yes, the Status column in the Sent folder will show the status of your message when it has been sent. 4. Click Apply. 98-122988-DraftB6 Handling messages 97 Chapter 5: Using the web interface Viewing or changing SMS service center number The SMS service center number identifies the SMS service center used when sending and receiving SMS messages. The SMS service center number is stored on the SIM card. ⢠To see the SMS service center number, select MESSAGES > Message settings from the left navigation pane. ⢠To change the number, click Edit next to SMS service center, change the number and click Save. Then click Apply to apply all changes in the window. The SMS service center number is provided from your Airtime Provider. Viewing the Voice mail number The Voice mail number is the number you call to hear your incoming voice mails. Note The Voice mail number is only listed if it is available on the SIM card. Otherwise, refer to the information included with your Airtime subscription. To see the Voice mail number, select MESSAGES > Message settings from the left navigation pane. 98-122988-DraftB6 Handling messages 98 Chapter 5: Using the web interface Setting up the EXPLORER⢠700 Accessing the EXPLORER⢠700 settings Select SETTINGS from the left navigation pane. The SETTINGS window contains the local settings of the EXPLORER⢠700. The next sections describe these settings. Power up behavior Pointing at power up If the EXPLORER⢠700 is placed in a fixed position it may not be necessary to go through the pointing process every time the EXPLORER⢠700 is powered. You can set up the EXPLORER⢠700 to automatically establish a connection to the BGAN network, if you know that the signal strength is sufficient. 1. In the Power up section of the SETTINGS window, select whether or not pointing is required at power up. ⢠To go through the pointing process every time the EXPLORER⢠700 is powered, select Yes. ⢠To have the EXPLORER⢠700 automatically register itself on the network every time the EXPLORER⢠700 is powered, select No. 2. Click Apply. If you have selected that pointing is not required at power up, the start up procedure will be as follows: 1. Power up. 2. Enter the PIN. After the PIN is entered, the EXPLORER⢠700 immediately tries to connect to and register on the BGAN network. Automatic power up 1. In the Power up section of the SETTINGS window, select whether or not the EXPLORER⢠700 should switch on automatically when external power is applied. ⢠To have the EXPLORER⢠700 switch on automatically when external power is applied, select Yes. ⢠To have the EXPLORER⢠700 switch on only when the power button is pressed, click No. 2. Click Apply. 98-122988-DraftB6 Setting up the EXPLORER⢠700 99 Chapter 5: Using the web interface Setting the display backlight and contrast To set the display backlight and contrast, do as follows: 1. In the Backlight section of the SETTINGS window, set the timing. The Timed period is the period of time the light will stay on after the last key is pressed. 2. Set the level of the backlight with the Set level scroll bar. 3. In the Contrast section, click Yes next to Automatic if you want the contrast to be adjusted automatically according to the temperature. The contrast of the display changes with the temperature. The EXPLORER⢠700 can automatically adjust the contrast to compensate for these variations. 4. If you want to set the contrast manually, set the contrast level with the Set level scroll bar. 5. Click Apply. Turning audio indicators on or off The EXPLORER⢠700 has audio indicators for different events or situations. To enable or disable these audio indicators, do as follows: 1. In the Audio indicators section of the SETTINGS window, turn the audio indicators on or off using the radio buttons. Each audio indicator is explained below. 2. Click Apply. The EXPLORER⢠700 has audio indicators for the following events: ⢠Pointing. The Pointing sound is used during the pointing process. The frequency increases with the signal strength, to help you find the maximum signal strength when pointing the antenna. This setting is a default setting. When the EXPLORER⢠700 is in pointing mode, you can toggle pointing sound on/off for the current pointing process using S or Ton the keypad of the EXPLORER⢠700. However, the default setting applies at the next pointing process. ⢠Messages. The Message indicator is a sound indicating that a message has arrived. ⢠Alarm. The Alarm indicator is a sound indicating that an alarm is issued. An alarm is issued if the EXPLORER⢠700 detects an error that requires your action. 98-122988-DraftB6 Setting up the EXPLORER⢠700 100 Chapter 5: Using the web interface Enabling activation of stealth mode In Stealth mode, the EXPLORER⢠700 operates with no sounds nor lights. However, it is still possible to operate the EXPLORER⢠700 and the display text is, in most cases, readable. Important Only enable activation of Stealth mode if you are going to use it. If Stealth mode is activated by mistake, it may be difficult to operate the EXPLORER⢠700. To enable the use of Stealth mode for the EXPLORER⢠700, do as follows: 1. Select SETTINGS from the left navigation pane. 2. In the Stealth mode section, click Enable. If you click Disable, the Stealth mode function cannot be activated. 3. Click Apply. Note This setting does not activate Stealth mode, it only enables the use of Stealth mode. To activate Stealth mode, press C+OK on the keypad. To deactivate Stealth mode and return to normal function, press C+OK again. 98-122988-DraftB6 Setting up the EXPLORER⢠700 101 Chapter 5: Using the web interface Setting up the interfaces Enabling/disabling interfaces By default, all interfaces are enabled. However, you can disable the LAN interface, the Bluetooth interface, the ISDN interface, the WLAN interface and/or the Phone/Fax interface in order to minimize power consumption. The icons in the Icon bar at the top of the web interface shows interfaces that are enabled. Clicking an icon brings you to the window where you can set up the interface or enable/disable it. Note The USB interface cannot be disabled; it is always enabled. 1. Select SETTINGS > Interfaces from the left navigation pane. 2. In the Interfaces window, select Enabled or Disabled next to the interface you want to enable/disable. 3. Click Apply. 98-122988-DraftB6 Setting up the interfaces 102 Chapter 5: Using the web interface Description of data settings Introduction There are several data parameters that can be set up in the web interface. This section gives an overview of these parameters. APN (Access Point Name) The APN is used by the EXPLORER⢠700 user to establish the connection to the required destination network. This means that the EXPLORER⢠700 must know the APN in order to be able to connect to the destination network. APNs are provided from the Airtime Provider. They may also be defined on the SIM card. Header compression The Header of a data packet contains control information belonging to that packet. The information in the Header can take up a considerable amount of bandwidth. In order to save bandwidth, you can use Header Compression, meaning you compress the header information, leaving some of the information out. You can select whether or not to use Header Compression for your data transmission. ⢠Header Compression enabled: Recommended for low-noise applications. If you select Header Compression enabled, you will be using less bandwidth on header information, leaving more bandwidth for the actual payload. However, if the environment is noisy, the system will have to retransmit information, and you may end up using more bandwidth than without Header Compression. ⢠Header Compression disabled: Recommended in noisy environments. If Header Compression is disabled, the system will be less sensitive to noise. Primary and secondary Profiles A Profile is a collection of Quality of Service (QoS) settings and other settings defining the mode in which data is transmitted on an interface. For example, a Profile is used to define whether a connection should be a Standard or Streaming connection. You can select between a number of predefined Profiles or define your own Profiles for your data transmission. Note If you have selected more than one Profile (one primary and one or more secondary Profiles) for an interface, you must define a Traffic Flow Template before you can establish a valid connection. In the EXPLORER⢠700, you need an Administrator password to define Profiles and Traffic Flow Templates. 98-122988-DraftB6 Setting up the interfaces 103 Chapter 5: Using the web interface NAT (Network Address Translation) NAT enables a local-area network to use one set of private IP addresses for internal traffic and an assigned or static IP address for external traffic. The built-in NAT module in the EXPLORER⢠700 makes all necessary address translations between the local-area traffic and the external traffic. If more than one user is connected to the LAN interface of the EXPLORER⢠700, it is necessary to use a switch, as the EXPLORER⢠700 only has one LAN connector. If more than one user is connected using a switch, you must select Router mode to use the NAT of the EXPLORER⢠700. 98-122988-DraftB6 Setting up the interfaces 104 Chapter 5: Using the web interface Configuring the USB interface Note The USB interface cannot be turned off; it is always on. For an explanation of each of the data settings, see Description of data settings on page 103. To configure the USB interface, do as follows: 1. Select SETTINGS > Interfaces > USB. 2. Under TCP/IP, select whether your computer uses a Dynamic IP address or a Static IP address. If you are using a static IP address, type in the address. To check this setting on your computer, see the TCP/IP properties of the USB connection on your computer. 98-122988-DraftB6 Setting up the interfaces 105 Chapter 5: Using the web interface 3. Select the source of the APN. There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then select Common here. You have the following options: ⢠Common. The APN is taken from the Common settings defined under SETTINGS > Interfaces > Common. Refer to Setting a common APN on page 120. ⢠SIM default. The APN is taken from the SIM card. ⢠Network assigned. The APN is assigned from the network. ⢠User defined. Type in the APN. APNs are provided from the Airtime Provider. 4. If your APN uses a password, type in the user name and password provided from the Airtime Provider. 5. Select the Primary Profile. Select a Profile from the scroll list. This Profile is used by the USB interface as a first choice, when possible. Important If you have selected a Streaming connection as your Primary Profile, the USB interface will be running a Streaming connection until you select another Profile or disconnect the interface. However, if you select one or more Secondary Profiles, you can set up your Traffic Flow Template so that it will only use the Streaming Profile for certain types of traffic. There are 5 predefined Profiles: Standard, Streaming 32 kbps, Streaming 64 kbps, Streaming 128 kbps and Streaming 265 kbps. Additionally, you can define your own custom Profiles. For further information on Profiles and Traffic Flow Templates, see Using Profiles on page 127 and Using a Traffic Flow Template on page 130. 6. Select the Secondary Profile. To select more than one secondary Profile, press and hold Ctrl while selecting. Note If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection. The Context Identifiers (CIDs) for the selected primary and secondary Profiles are listed under Profile CIDs. You may need these CIDs when you create a dial-up connection. See Using 64 kbps UDI (ISDN) through the USB interface on page 70. 7. Click Apply. 98-122988-DraftB6 Setting up the interfaces 106 Chapter 5: Using the web interface Configuring the LAN interface For an explanation of each of the data settings, see Description of data settings on page 103. CAUTION! If you are connected using LAN while changing the settings below, your changes may affect your current connection. All LAN settings, except enabling/disabling the interface, also apply to the WLAN interface. To configure the LAN interface, do as follows: 1. Select SETTINGS > Interfaces > LAN. 2. Select whether the LAN interface should be Enabled or Disabled. 98-122988-DraftB6 Setting up the interfaces 107 Chapter 5: Using the web interface 3. Under NAT, select whether the EXPLORER⢠700 should run in Router mode or in Modem mode. Router mode is recommended for most purposes. Select Router mode if one or more computers are connected using the LAN interface, and the EXPLORER⢠700 should act as a router. When Router mode is selected, the EXPLORER⢠700 uses the built-in NAT module for making the necessary address translations. Select Modem mode if ⢠only one computer is connected to the LAN interface, and the EXPLORER⢠700 should act as a modem, or ⢠more than one computer is connected to the LAN interface using an external router. Note Do not connect more than one computer to the LAN interface in Modem mode, unless you have an external Router. 4. Under IP Header compression, select Enabled or Disabled. For information on this setting, see Header compression on page 103. 5. Under DHCP status, enable or disable DHCP. If you select Enabled, the internal DHCP server in the EXPLORER⢠700 is enabled. 6. Under Local IP address, type in the IP address and netmask for your EXPLORER⢠700. This is the local IP address for your EXPLORER⢠700 when it is in Router mode. 7. Under TCP/IP, select whether your computer uses a Dynamic IP address or a Static IP address. If you are using a static address, type in the address. This is the IP address used externally on the satellite network. To check this setting on your computer, see the TCP/IP properties of the LAN connection. 8. Select the source of the APN (Access Point Name). There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then select Common here. You have the following options: ⢠Common. The APN is taken from the Common APN defined under SETTINGS > Interfaces > Common. Refer to Setting a common APN on page 120. ⢠SIM default. The APN is taken from the SIM card. ⢠Network assigned. The APN is assigned from the network. ⢠User defined. Type in the APN. APNs are provided from the Airtime Provider. 9. If your APN uses a password, type in the user name and password provided from the Airtime Provider. 98-122988-DraftB6 Setting up the interfaces 108 Chapter 5: Using the web interface 10. Select the Primary Profile. Select a Profile from the Primary scroll list. This Profile is used by the LAN interface as a first choice, when possible. There are 5 predefined Profiles: Standard, Streaming 32 kbps, Streaming 64 kbps, Streaming 128 kbps and Streaming 256 kbps. Additionally, you can define your own custom Profiles. Important If you have selected a Streaming connection as your Primary Profile, the LAN interface will be running a Streaming connection until you select another Profile or disconnect the interface. However, if you select one or more Secondary Profiles, you can set up your Traffic Flow Template so that it will only use the Streaming Profile for certain types of traffic. For further information on Profiles and Traffic Flow Templates, see Using Profiles on page 127 and Using a Traffic Flow Template on page 130. 11. Select the Secondary Profile. To select more than one secondary Profile, press and hold Ctrl or Shift while selecting. Note If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection. The Context Identifiers (CIDs) for the selected primary and secondary Profiles are listed under Profile CIDs. 12. Click Apply. Note that changes to your Profiles are not activated until you click Activate. 13. Click Activate if you want to activate the changes to your Profiles. 98-122988-DraftB6 Setting up the interfaces 109 Chapter 5: Using the web interface Configuring the WLAN interface Note that the settings from the LAN window, except Enabled/Disabled, also apply for the WLAN interface. See Configuring the LAN interface on page 107. To configure the WLAN interface, do as follows: 1. Select SETTINGS > Interfaces > WLAN. 2. Select whether the WLAN interface should be Enabled or Disabled. 3. Select the Country code for your present location. Note The country code must be entered before you can continue with the WLAN configuration and/or use the WLAN interface. The list below explains the country codes. Code Country Code Country US USA IE Ireland TW Taiwan IS Iceland CA Canada LI Liechtenstein AT Austria IT Italy BE Belgium LU Luxembourg CH Switzerland NL Netherlands DE Germany NO Norway DK Denmark PL Poland ES Spain PT Portugal FI Finland SE Sweden FR France JP Japan GB United Kingdom IL Israel GR Greece SG Singapore HU Hungary KR Korea CN China 98-122988-DraftB6 Setting up the interfaces 110 Chapter 5: Using the web interface 4. Click Apply 5. Select the Channel number used for communication on the WLAN interface. 6. Next to Broadcast SSID, select Enabled or Disabled. If you select Enabled your WLAN access point is shown to other users. If you select Disabled your WLAN access point is hidden. 7. Type in the SSID. The SSID is a max. 32 character text identifying the wireless local area network. All wireless devices on a WLAN must use the same SSID in order to communicate with each other. The default SSID is EXPLORER 700. 8. Select the WLAN mode. The WLAN mode can be 802.11a (5 GHz) or 802.11b/g (2.4 GHz). Note that the settings available depend on the entered country code. Also, in some countries the 5 GHz mode is restricted to indoor use. 98-122988-DraftB6 Setting up the interfaces 111 Chapter 5: Using the web interface 9. Select the Security standard. You may select one of the following encryption standards: ⢠⢠⢠⢠⢠None WEP-40/64 WEP-104/128 WPA-TKIP WPA-2-AES 10. Select Hexadecimal or Text next to Key type. The encryption key must normally be a hexadecimal code. However, if you are using WPA or WPA-2 encryption you can choose to use a text string, which may be easier to memorize. 11. Type in the Encryption key for the selected Security standard (not applicable if security mode = None). 12. Select Enabled or Disabled next to MAC address filters. If you select Enabled, you can set up a list of MAC addresses that are allowed access to your WLAN. Any device whose MAC address is not on the list will be denied access. If you select Disabled, there will be no restrictions on MAC addresses. 13. If you have enabled MAC address filters, type in the Allowed MAC addresses. The list may contain up to 10 MAC addresses. 14. Click Apply. 98-122988-DraftB6 Setting up the interfaces 112 Chapter 5: Using the web interface Configuring the Bluetooth interface For an explanation of each of the data settings, see Description of data settings on page 103. To configure the Bluetooth interface, do as follows: 1. Select SETTINGS > Interfaces > Bluetooth. 2. Under BLUETOOTH VOICE DEVICES, set the call type for incoming and outgoing calls. All paired voice devices are listed with their local phone numbers. Call types are described in more detail in Selecting the call type on page 51. ⢠For Incoming calls, you can check Standard or 3.1 kHz Audio or both. If you check both, the voice device will react (ring) on incoming calls. If you select e.g. Standard, the voice device will only react on calls made to the Standard phone number. ⢠For Outgoing calls, you can select either Standard or 3.1 kHz Audio. The selected type will be used by default, if possible, for any outgoing call. Note, however, that fax machines and modems must use 3.1 kHz Audio. Note 98-122988-DraftB6 You can override the default setting for outgoing calls by dialing 1* (force a Standard call) or 2* (force a 3.1 kHz Audio call) before the number. For further information, see Overriding the default outgoing call type on page 51. Setting up the interfaces 113 Chapter 5: Using the web interface 3. For data devices, the settings are listed under the Bluetooth profile that is used (Dial-up network or LAN). The next steps describe the settings available under a Bluetooth profile. 4. Under IP Header compression, select Enabled or Disabled. For information on Header Compression, see Header compression on page 103. 5. Under TCP/IP, select whether your computer uses a Dynamic IP address or a Static IP address. If you are using a static address, type in the address. This is the IP address used externally on the satellite network. To check this setting on your computer, see the TCP/IP properties of the Bluetooth connection. 6. Under APN, select the source of the APN (Access Point Name). There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then select Common here. You have the following options: ⢠Common. The APN is taken from the Common APN defined under SETTINGS > Interfaces > Common. Refer to Setting a common APN on page 120. ⢠SIM default. The APN is taken from the SIM card. ⢠Network assigned. The APN is assigned from the network. ⢠User defined. Type in the APN. APNs are provided from the Airtime Provider. 7. If your APN uses a password, type in the user name and password provided from the Airtime Provider. 8. Select the Primary Profile. Select a Profile from the scroll list. This Profile is used by the Bluetooth interface as a first choice, when possible. There are 5 predefined Profiles: Standard, Streaming 32 kbps, Streaming 64 kbps, Streaming 128 kbps and Streaming 256 kbps. Additionally, you can define your own custom Profiles. Important If you have selected a Streaming connection as your Primary Profile, the Bluetooth interface will be running a Streaming connection until you select another Profile or turn off the interface. However, you can set up your Traffic Flow Template so that it will only use this Profile for certain types of traffic. For further information on Profiles and Traffic Flow Templates, see Using Profiles on page 127 and Using a Traffic Flow Template on page 130. 9. Select the Secondary Profile. Note If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection. 10. Click Apply. 98-122988-DraftB6 Setting up the interfaces 114 Chapter 5: Using the web interface Pairing Bluetooth devices from the web interface What is pairing? Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate with one another. When this happens, the two devices exchange passkeys and join a pair. The pairing process only takes place the first time the two devices are connected. Once the two devices have established a pair, they automatically accept communication when one device recognizes the other device. Preparing the EXPLORER⢠700 for Bluetooth pairing To prepare the Bluetooth interface on the EXPLORER⢠700, do as follows: 1. Connect a computer to the EXPLORER⢠700, e.g. using the LAN interface. 2. Access the web interface from your connected computer. Refer to The web interface on page 80. 3. In the web interface, select SETTINGS > Interfaces > Bluetooth and make sure that Bluetooth is Enabled. 4. Use the predefined Device name or type in a new name for your EXPLORER⢠700. The Device name is shown to other Bluetooth devices, if the EXPLORER⢠700 is configured to be shown (refer to step 6. below). 5. Use the predefined Default passkey or type in a new one. This passkey is used by default when pairing devices with the EXPLORER⢠700. 6. Next to Visibility, select Show or Hide. ⢠If you select Show, the device name of the EXPLORER⢠700 is shown to other Bluetooth devices that are searching for devices. ⢠If you select Hide, other Bluetooth devices will not see the EXPLORER⢠700. 7. Click Apply at the bottom of the window. 98-122988-DraftB6 Setting up the interfaces 115 Chapter 5: Using the web interface Pairing from your Bluetooth device For information on how to pair devices from your Bluetooth device, see Pairing devices in which you can enter a passkey on page 50. Pairing devices with a fixed passkey Some Bluetooth devices, such as headsets, do not provide the possibility to enter a passkey for connecting to another device. These devices have a fixed passkey which must be entered on the other device. This section describes how to pair such devices with the EXPLORER⢠700. Note The method for pairing devices may vary depending on your Bluetooth device. Consult your Bluetooth device documentation for information. Do as follows to pair the devices: 1. Connect a computer to the EXPLORER⢠700, e.g. using the LAN interface. 2. Start up the EXPLORER⢠700. Refer to Getting started on page 12. 3. Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER⢠700. 4. Access the web interface from your connected computer. For further information, see The web interface on page 80. 5. Select SETTINGS > Interfaces > Bluetooth and make sure that Bluetooth is Enabled. 6. From the left menu of the Bluetooth window, select Add device. Note that you can pair maximum 7 devices. If you have already paired 7 devices, you have to unpair a device before you can pair a new one. For information on how to unpair devices, see Unpairing devices on page 117. 7. Click Search. The EXPLORER⢠700 now searches for Bluetooth devices. Note The search procedure can take up to 2-3 minutes. The list is not updated dynamically. Click Update to see new found devices. 8. Click Update. 9. When the device you want to pair appears in the list, click Pair next to the device. 10. Enter the passkey of your Bluetooth device. The default passkey for a Bluetooth headset is often 0000. Otherwise, refer to the manual for your Bluetooth device. 11. When you are prompted from the Bluetooth device, usually by a tone, press the button on the device to accept pairing. The new device should now be paired with the EXPLORER⢠700 and added to the list of Paired devices. This list is accessed from the left menu of the Bluetooth window in the web interface. 98-122988-DraftB6 Setting up the interfaces 116 Chapter 5: Using the web interface As long as the Bluetooth device is in the list of Paired devices, you can always reconnect the device to the EXPLORER⢠700 without further setup. Viewing paired devices To see a list of devices that are paired with the EXPLORER⢠700, do as follows: 1. Access the web interface. Refer to The web interface on page 80. 2. Select SETTINGS > Interfaces > Bluetooth > Paired devices. The list shows all devices that are paired with the EXPLORER⢠700. You can see the name, Class of Device, status (whether or not a device is currently connected) and local phone number. You can also see paired devices in the display. Select PROPERTIES > BLUETOOTH DEVICES in the display menu system to see a list of all paired devices. Unpairing devices To remove a device from the list of Paired devices, do as follows: 1. Access the web interface and select SETTINGS > Interfaces > Bluetooth > Paired devices. 2. In the Paired devices list, click Unpair next to the device you want to remove. Note If you need to unpair an EXPLORER⢠Bluetooth Handset, make sure the handset is connected to the EXPLORER⢠700 while you unpair it. If you select Unpair while the handset is not connected, it will automatically be paired again when it approaches the EXPLORER⢠700. When the device is removed from the list, you have to pair it with the EXPLORER⢠700 again to make a connection. 98-122988-DraftB6 Setting up the interfaces 117 Chapter 5: Using the web interface Configuring the Phone/Fax settings Do as follows: 1. Select SETTINGS > Interfaces > Phone/Fax from the left navigation pane. 2. Select Enabled or Disabled to enable/disable the Phone/Fax interface. 3. Set the call type for incoming and outgoing calls. Call types are described in more detail in Selecting the call type on page 51. ⢠For Incoming calls, you can check Standard or 3.1 kHz Audio or both. If you check both, any device connected to the Phone/Fax interface will react (ring) on incoming calls. If you select e.g. Standard, the Phone/Fax interface will only react on calls made to the Standard phone number. ⢠For Outgoing calls, you can select either Standard or 3.1 kHz Audio. The selected type will be used by default, if possible, for any outgoing call. Note, however, that fax machines and modems must use 3.1 kHz Audio. Note You can override the default setting for outgoing calls by dialing 1* (force the call to Standard) or 2* (force the call to 3.1 kHz Audio) before the number. For further information, see Overriding the default outgoing call type on page 51. 4. Click Apply. 98-122988-DraftB6 Setting up the interfaces 118 Chapter 5: Using the web interface Configuring the ISDN interface To configure the ISDN interface, do as follows: 1. Select SETTINGS > Interfaces > ISDN. 2. Select whether the ISDN interface should be Enabled or Disabled. 3. Select whether the 38 V power output of the ISDN interface should be Enabled or Disabled. If the connected ISDN device is self-powered, you should disable 38 V power. 4. For each ISDN port, set the call type(s) for incoming calls. You can select Standard, 3.1 kHz Audio, UDI and/or RDI. Note Connected devices will only receive incoming calls with the call types that are selected here. For example, if only Standard is selected for port 1, and a G4 fax call (using call type UDI) arrives, a fax connected to port 1 will not receive the incoming call. 5. For each ISDN port, set the MSN numbers that are to be assigned to each call type. Note that this setting only applies to the call type selected above the MSN number, and only if the connected device supports the call type used. Important If you set an MSN number to anything other than , all connected devices must be programmed with MSN numbers. You have the following options with the MSN numbers: ⢠. No MSN numbers are used. An incoming call is accepted in all devices connected to this port. ⢠1*, 2*, 3* or 4*: If, for example, you select 1* at Standard call type for port 1, an incoming Standard call is accepted by all devices on port 1 that are programmed with the number 1*. ⢠0401....0408: These are local numbers for separate devices connected to port 1. 0411....0418: These are local numbers for separate devices connected to port 2. An incoming call is accepted by devices that are programmed with the selected number and connected to the correct port. You can combine the MSN settings. Example: 98-122988-DraftB6 You have two devices connected to the same port. One is programmed with the numbers 1* and 0401, the other is programmed with 1* and 0402. In the web interface, you select the MSN number 1* under Standard. If an incoming Standard call arrives, both devices will accept the call. If you make a local call to one of the local numbers 0401 or 0402, only the called device will accept the call. Setting up the interfaces 119 Chapter 5: Using the web interface 6. For each ISDN port, set the call type for outgoing calls. ⢠If you select Automatic, the call type will be determined by the calling device. ⢠If you select Standard, all outgoing calls, except UDI/RDI, will use the call type Standard. If you make a 3.1 kHz Audio call it will be converted to a Standard call. UDI or RDI sessions will be not be influenced by this setting. ⢠If you select 3.1 kHz Audio, all outgoing calls, except UDI/RDI, will use the call type 3.1 kHz Audio. If you make a Standard call it will be converted to a 3.1 kHz Audio call. UDI or RDI sessions will be not be influenced by this setting. Note You can override the call type setting for outgoing calls by dialing one of the following prefixes before the number: ⢠1* (force the call to Standard) ⢠2* (force the call to 3.1 kHz Audio) Refer to Overriding the default outgoing call type on page 51. 7. Click Apply. Setting a common APN Setting the common APN The common APN setting is defined here and can be selected for each interface. If you are using the same APN for many interfaces, it is easier to define it once, and then simply select it for the relevant interfaces. Also, if you change the common APN at a later stage, it is automatically updated for all interfaces where the Common setting is selected. To set a common APN, do as follows: 1. Select SETTINGS > Interfaces > Common. 2. Select the APN. You have the following options: ⢠SIM default. The APN is taken from the SIM card. This is the recommended option, unless you have special requirements. ⢠Network assigned. The APN is assigned from the network. ⢠User defined. Type in the APN. APNs are provided from the Airtime Provider. 3. If your APN uses a password, type in the user name and password provided from the Airtime Provider. 4. Click Apply. How to use the common APN When you configure your individual interface, select Common to use the setting from this window. Where Common is selected in the individual interface settings, the setting will automatically be updated when the Common APN is changed. 98-122988-DraftB6 Setting up the interfaces 120 Chapter 5: Using the web interface Properties, software upload and alarm list Viewing the properties of the EXPLORER⢠700 To view the properties of the EXPLORER⢠700, select PROPERTIES from the left menu. The PROPERTIES window shows: ⢠Local IP address. The local IP address of the EXPLORER⢠700. ⢠IMEI number. The IMEI number (International Mobile Equipment Identity) of the EXPLORER⢠700. This is a unique number that identifies your EXPLORER⢠700. ⢠SMS service center. A number used to identify the SMS service center used by your EXPLORER⢠700 to send and receive SMS messages. ⢠Mobile subscriber numbers (if available on SIM card). The numbers to use for Standard Voice, 3.1 kHz Audio and data connection when calling the EXPLORER⢠700. ⢠Software version. The version of the software embedded in the EXPLORER⢠700. ⢠Unit serial number. The serial number of the total unit. ⢠PCB numbers. The numbers of the PCBs in the EXPLORER⢠700. ⢠MAC address for the LAN and Bluetooth interfaces in the EXPLORER⢠700. ⢠WLAN MAC address for the WLAN interface in the EXPLORER⢠700. 98-122988-DraftB6 Properties, software upload and alarm list 121 Chapter 5: Using the web interface Uploading software You can upload software to the EXPLORER⢠700 without entering the PIN. However, if the PIN is not entered, you must enter the Administration user name and password. To upload software to the EXPLORER⢠700, do as follows: 1. Acquire the new software version from Thrane & Thrane and save it on your computer. 2. In the web interface, select PROPERTIES from the left navigation pane. The Software version field shows the current software version. 3. Click Upload from the left navigation pane. If you have not entered the PIN at start-up, you are prompted for an Administration user name and password. 4. If required, type in the Administration user name and password and click Logon. The default user name is admin and the default password is 1234. 5. Click Browse... 6. Browse to the new software version and accept it. 7. Click the Upload button. Note that the upload procedure takes a couple of minutes. Note 98-122988-DraftB6 When upload is done, your EXPLORER⢠700 automatically restarts with the new software. Properties, software upload and alarm list 122 Chapter 5: Using the web interface Viewing the Alarm List When an alarm is issued, the web interface shows an alarm icon in the icon bar. To view the Alarm list, click the alarm icon from the icon bar at the top of the web interface or select Properties > Alarm list from the left navigation pane. The Alarm list window shows a detailed list of active alarms including the time of the first occurrence, ID and severity of the alarm message, number of occurrences and a short text describing the error. For more information on the alarm messages, refer to Alarm messages on page 146. If you need to report the alarms for service purposes, make sure you include the complete ID number. This number is used by service personnel to uniquely identify an alarm. 98-122988-DraftB6 Properties, software upload and alarm list 123 Chapter 5: Using the web interface Administration Accessing the administration settings Logging on The Administration settings require an Administration user name and password. 1. Select ADMINISTRATION from the left navigation pane. 2. Enter the Administration user name and password. The default user name is admin and the default password is 1234. The next section explains how to change the user name and password. 3. Click Logon. The Administration window is now updated to let you change the user name and password, Save/load a configuration or log off Administration. 98-122988-DraftB6 Administration 124 Chapter 5: Using the web interface Changing the administration password Do as follows: 1. After entering the Administration user name and password in the ADMINISTRATION window, locate the section Change administrator logon. 2. Type in the existing user name. 3. Type in the new password twice. 4. Click Change. At the next logon the new password is required. Saving a configuration to a file If you need to reuse a configuration in another EXPLORER⢠700, you can save your current configuration to a file, which can then be loaded into the other EXPLORER⢠700. Do as follows: 1. In the ADMINISTRATION window, under Configuration, click Save. 2. Accept the default destination file name or type in the destination file name and location. 3. Click OK. The configuration is now saved to a file. This file is used to load the configuration into another EXPLORER⢠700. See the next section. 98-122988-DraftB6 Administration 125 Chapter 5: Using the web interface Loading a configuration from a file 1. In the ADMINISTRATION window, under Configuration, click Load. 2. Click Browse... to browse to the file you want to import. Then click Open. 3. Click Load. The new configuration is now loaded into your EXPLORER⢠700. Logging off administration If you have not entered anything for 30 minutes under ADMINISTRATION, you are logged off automatically. To log off manually, click Logoff under Administrator logoff in the ADMINISTRATION window. Call charges If you know the tariff for your subscribed services, you can enter these tariffs in the web interface and automatically calculate the charges for your calls and data sessions. Note Thrane & Thrane does not take responsibility for the correctness of the estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user. Also, the Airtime Provider may have different methods of calculating the charge. Do as follows: 1. From the left navigation pane, select ADMINISTRATION > Call Charges 2. Select the currency from the Currency drop-down list. 3. Enter the tariff for each of the services. 4. Click Apply. The entered tariffs are used for estimating the charges for calls and data sessions. The estimated charge is listed for each call or data session in the call log. For further information, see Viewing the lists of calls on page 92. Log handling 1. From the left navigation pane in the ADMINISTRATION window, select Log Handling. 2. To clear the Call log, click OK next to Clear call log?. 3. To clear the total counters, click OK next to Clear total counter?. This will reset the Time connected counters on the Calls page. 98-122988-DraftB6 Administration 126 Chapter 5: Using the web interface Using Profiles What is a Profile? A Profile is a collection of Quality of Service (QoS) settings and other settings defining the mode in which data is transmitted on an interface. For example, a Profile is used to define whether the connection is a Streaming connection or a Standard connection. You can select between a number of predefined Profiles or define your own Profiles for your data transmission. If no Traffic Flow Template (TFT) is defined, the Primary Profile for an interface is used for all traffic on that interface. See What is a Traffic Flow Template? in the next section. For further information on Profiles, refer to the 3GPP standard TS 23.107. Selecting the Profiles for an interface When you set up your interface, you select the Profiles to use for that interface. You select a Primary Profile and optionally one or more Secondary Profiles. For further information on how to select the Profiles, see the âConfiguring...â sections for the individual interfaces in this chapter. 98-122988-DraftB6 Administration 127 Chapter 5: Using the web interface Defining new Profiles When you define your Profiles you can select Subscribed for many of the settings. If you select Subscribed, the value given in your Airtime subscription will automatically be used. To define a new Profile, do as follows: 1. From the left navigation pane, select ADMINISTRATION > Profiles. 2. In one of the User defined columns, fill in the top field with the name of your Profile. 3. In the Traffic class row of your new Profile, select a class from the drop-down list. You may select one of the following: ⢠Conversational is real-time two-way conversation. It is primarily used for voice over IP and video conferencing. ⢠Streaming is real-time one-way communication. It is primarily used for video and audio. ⢠Interactive is two-way communication (not real-time). It is used for communication that is not very delay-sensitive, such as web browsing, data base retrieval and server access. Examples of machines interaction with remote equipment are: polling for measurement records and automatic data base enquiries (tele-machines). ⢠Background is used for data which is not delay-sensitive, such as E-mails, SMS, download of databases and reception of measurement records. Important 98-122988-DraftB6 For best performance, choose the right traffic class for your application. In general, Standard data (Background) is best suited for TCP/IP applications, and Streaming data is best suited for UDP traffic, e.g. live video or audio. Administration 128 Chapter 5: Using the web interface 4. Type in the bit rates in kbps in the following rows: ⢠⢠⢠⢠Maximum bit rate ul (kbps) is the maximum upload bit rate allowed for this Profile. Maximum bit rate dl (kbps) is the maximum download bit rate allowed for this Profile. Guaranteed bit rate ul (kbps) is the guaranteed upload bit rate needed for this Profile. Guaranteed bit rate dl (kbps) is the guaranteed download bit rate needed for this Profile. Note When you click Apply, the bit rate values you typed in may be rounded off because only certain values are allowed. 5. In the Delivery order row, select from the scroll list whether or not data should be delivered in the same order it was sent. Yes means the data packets are delivered in the same order they were sent. 6. In the Maximum SDU size (byte) row, type in the maximum allowed packet size in Bytes (rounded off to nearest 10). The maximum packet size possible is 1520. 7. In the Delivery of erroneous SDUs row, select one of the following from the list: ⢠Yes means packets are allowed to contain errors. This setting is suitable for delay-sensitive transmission, because the need for retransmission is limited. The SDU Error settings in step 8. and step 9. will apply. ⢠No means packets are not allowed to contain errors, and the SDU Error setting in step 8. will not be applied. This setting is suitable where error-free transmission is important and delays are accepted. ⢠No detect means that errors will not be detected, and the SDU Error setting in step 8. will not be applied. 8. If you selected Yes in step 7., select from the SDU error ratio drop-down list the fraction of a packet allowed to be lost or erroneous. 9. Select from the Residual bit error ratio drop-down list the undetected bit error ratio of a packet. If no error detection is requested, Residual bit error ratio indicates the bit error ratio in the delivered packets. 10. In the Transfer delay (ms) row, type in the delay in ms. This is the delay from data is received in the EXPLORER⢠700 until it arrives at the receiving end. 11. In the Traffic handling priority row, select from the drop-down list which priority this connection should have. 12. Click Apply. The new Profile is now added, and can be selected from the lists of primary and secondary Profiles when you set up your interfaces. 98-122988-DraftB6 Administration 129 Chapter 5: Using the web interface Using a Traffic Flow Template What is a Traffic Flow Template? A Traffic Flow Template (TFT) is a packet filter list allowing the Core network and the EXPLORER⢠700 to classify packets received from the external network into the proper PDP (Packet Data Protocol) context. A TFT consists of from one and up to eight packet filters, each identified by a unique packet filter identifier. A packet filter also has an evaluation precedence index that is unique within all TFTs associated with the PDP contexts that share the same PDP address. Information of source, destination, type of service etc. is combined in each packet filter in the TFT. Purpose of the Traffic Flow Template The purpose of the TFT is to assign different priorities to different types of traffic, in order to optimize performance. Example: When you are browsing the Internet, a Standard data connection will normally be sufficient. However, if you need to have a video conference, you may need to use a Streaming connection, in order to obtain a direct connection without interruptions. Your Traffic Flow Template can define these priorities, so that your connection automatically switches to Streaming e.g. when you have a video conference. Defining the Traffic Flow Template To define a new template, do as follows: 1. From the left navigation pane, select ADMINISTRATION > Traffic Flow Templates. 2. Select which filters should apply to which Profiles. The filters are defined in the Traffic flow filters list. Refer to the next section 3. Click Apply. 98-122988-DraftB6 Administration 130 Chapter 5: Using the web interface Defining filters for the Traffic Flow Template To define the filters used in the Traffic flow template, do as follows: 1. From the left navigation pane, select ADMINISTRATION > Traffic Flow Templates > Traffic flow filters. Then fill in the details for each traffic flow filter as described below. 2. Type in an Evaluation Precedence Index in the Eval.Prec. Index column. Note This field is mandatory. Each filter must have a different Evaluation Precedence Index. 3. Fill in one or more of the following fields to define the filter. The allowed ranges appear in hover text when you pass the mouse over the fields. ⢠Source address + Subnet mask. ⢠Protocol number. ⢠Destination port range (From and To). Note that Source and Destination are relative the core network. This means that Destination is your EXPLORER⢠700 terminal. ⢠Source port range (From and To). ⢠Type of Service + Type of Service mask. For further information on the principles and parameters of the Traffic Flow Template, refer to the 3GPP standards TS27.007 V4.2.0 and TS 23.060 V4.7.0. 4. Click Apply at the bottom of the window. The new settings are included if you select the filter in the Traffic flow template window. 98-122988-DraftB6 Administration 131 Chapter 5: Using the web interface Help desk and diagnostic report Accessing the Help desk If you need help with airtime-related issues you may call the Help desk. By default, the Help desk is the phone number for your Airtime Provider, if it is available on the SIM card. Select HELP DESK from the left navigation pane. If the Help desk number is available on the SIM card, the number is displayed as a link. To change the number, click the link, change the number and click Apply. If you need help with EXPLORER⢠700 issues you should call your local distributor. Generating a diagnostic report If you want to generate a diagnostic report, do as follows: 1. Click Generate report from the HELP DESK window. In some browsers the file may open directly in your browser. If it does, choose File > Save As to save the file. 2. Choose a location for the file and save it. The diagnostic report contains relevant information for troubleshooting. Please enclose this file when you are reporting an error. Whatâs next? This chapter has explained how to use the web interface for setup and use of the EXPLORER⢠700. You should now be able to set up the EXPLORER⢠700, pair Bluetooth devices, check status, read and send SMS messages, use the phone book and much more. The following chapter, Maintenance and troubleshooting, provides guidelines for troubleshooting and for general maintenance. 98-122988-DraftB6 Help desk and diagnostic report 132 Chapter 6 Maintenance and troubleshooting In this chapter This chapter gives guidelines for troubleshooting and for general maintenance. It also provides an overview of the different means of status signaling, Getting support Overview If this manual does not provide the information required to solve your problem, you may want to contact your Airtime Provider or your local distributor. Airtime support If you need assistance from your Airtime Provider, please call the help desk. To see the help desk number, enter the display menu system or the web interface of your EXPLORER⢠700 and select HELP DESK. This help desk number is either taken from the SIM card or entered manually. If no number is available under HELP DESK, check your Airtime subscription for a contact number. EXPLORER⢠700 support If you need assistance with problems caused by the EXPLORER⢠700, please call a distributor in your area. Click this link to see a list of Thrane & Thrane distributors. Note The list of distributors is located on the EXPLORER⢠700 CD-ROM delivered with your EXPLORER⢠700, so it may not always be up to date. An updated list is available on Thrane & Thraneâs web site: www.thrane.com. Click Land Mobile and select Distributors from the top menu bar. 98-122988-DraftB6 133 Chapter 6: Maintenance and troubleshooting Uploading software Viewing software version status To view the version of the embedded software in the EXPLORER⢠700, select PROPERTIES in the web interface or in the display menus and see Software information. Uploading software using the web interface You can upload software from the PROPERTIES > Upload window in the web interface. If you have an Administrator user name and password you do not need to insert a SIM card nor to enter the PIN to be able to upload software. For further information, see Uploading software on page 122. Maintenance Normal use of the battery It is recommended not to partially charge/discharge the battery several times in a row. Partial charging/discharging affects the accuracy of the capacity measurement. Never leave the battery fully discharged for a longer period of time. If the battery is not to be used for a shorter period of time (1 month), charge the battery to minimum 20 to 30% and remove it from the EXPLORER⢠700. If the Battery is stored for more than a month, see Storage at the end of this section. Recharging the battery To recharge the battery, insert it into the EXPLORER⢠700 and connect the EXPLORER⢠700 to power. Note Normally the charge time is approximately 2.5 hours. However, if the EXPLORER⢠700 is operating while being charged, the charge time is increased. The indicator left to the display is constantly green as long as the battery is charging. When the battery is fully recharged, the green indicator is turned off. If the EXPLORER⢠700 is switched on, the green indicator will be flashing shortly every 2 seconds. If a charging error occurs, the green indicator on the EXPLORER⢠700 flashes rapidly. See the Troubleshooting Guide on page 137. 98-122988-DraftB6 134 Chapter 6: Maintenance and troubleshooting Accurate display of the battery capacity To ensure accurate display of the battery capacity, it is recommended to run a âlearning cycleâ for every 100 recharge/discharge and at first time use. The learning cycle must be performed at 20°C30°C. A learning cycle is performed as follows: 1. Fully charge the battery. 2. Remove external power and fully discharge the battery: Use the EXPLORER⢠700 and/or leave it on until it turns off automatically. This way the EXPLORER⢠700 âlearnsâ the complete capacity of the battery. Note that it may take up to 36 hours to discharge the battery if it is not in use. 3. Recharge the battery. Storage Do not leave the battery inserted in the EXPLORER⢠700 during storage. If the battery is not to be used for a longer period of time, do as follows: 1. Fully charge the battery. 2. Remove external power. Then use the EXPLORER⢠700 or leave it on until the display shows a battery capacity of approximately 50%. 3. Switch off the EXPLORER⢠700. Important Switch off the EXPLORER⢠700 before removing the battery! 4. Remove the battery and store it. In this condition the battery can be stored for approximately 1 year at 20°C to 30°C. After 1 year you must recharge the battery. For further information on storage temperature, see Battery on page 154. Disposal of the EXPLORER⢠700 Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment. Never dispose these items together with unsorted municipal waste (household waste). In order to protect the environment and ensure the correct recycling of old equipment as well as the re-utilization of individual components, use either public collection or private collection by the local distributor of old electrical and electronic equipment marked with this symbol. Contact the local distributor for information about what type of return system to use. 98-122988-DraftB6 135 Chapter 6: Maintenance and troubleshooting Options and accessories The following options and accessories are available from Thrane & Thrane: Item Number TT-3625A EXPLORER⢠Bluetooth Handset + charger cable EXPLORER⢠2-wire phone + cable TT-3625B TT-3625A, Opt. 003 Desktop charger cradle for EXPLORER⢠Bluetooth Handset + power supply TT-3686P EXPLORER⢠700 Battery Antenna cables, current rating: 2.5 A: 41.5 cm TT-3720A, Opt.937 10 m TT-3720A, Opt.942 30 m TT-3720A, Opt.945 60 m TT-3720A, Opt.948 100 m TT-3720A, Opt.955 EXPLORER⢠700 antenna TT-3703A Pole mount kit for EXPLORER⢠700 antenna TT-3650A, Opt. 920 EXPLORER⢠700 Softbag TT-3720A, Opt. 202 TT-3720A, Opt. 009 EXPLORER⢠700 Car charger cable AC/DC adapter TT-3682P FSP 065-AAC 98-122988-DraftB6 136 Chapter 6: Maintenance and troubleshooting Troubleshooting guide The below table provides information on some of the problems that might occur, including possible causes and remedies to solve the problems. Problem The EXPLORER⢠700 cannot be switched on, or does not stay on when powered by the battery. Possible Cause Remedy The battery needs recharging. Recharge the battery. Check the battery indicator in the display. The battery is not inserted properly. Remove the battery and re-insert it. Make sure the battery is inserted properly and that the latches are locked. The battery contacts are dirty or damaged. Clean the battery contacts if necessary. If the contacts are damaged, replace the battery. There is no light in the power indicator nor in the display when the EXPLORER⢠700 is switched on. The EXPLORER⢠700 may be in Stealth Mode (all lights and sounds are off). Press C+OK on the display keypad. This will toggle Stealth Mode on/off. The EXPLORER⢠700 cannot be switched off. The Power button was not pressed long enough. When you switch off the EXPLORER⢠700, hold the power button until the display shows âSwitching offâ. In rare cases, it may take up to 10 seconds to switch off the EXPLORER⢠700. Charging error The green Power indicator flashes rapidly while the battery is being recharged. The temperature is below 0°C or above 45°C. Only charge the battery when the temperature is within the range 0°C to 45°C. The charging voltage is less than 9 V. Wait until charging begins (the green Power indicator lights constantly). If the battery is completely discharged, and it has been out of use for a long time, the charging process may take a long time to start. If charging does not begin within 2-3 hours, contact your local distributor, or purchase a new battery. 98-122988-DraftB6 137 Chapter 6: Maintenance and troubleshooting Problem The display shows INSERT SIM. Possible Cause Remedy The SIM card is not present. Remove the battery and insert the SIM card in the SIM slot according to the instructions in the section Inserting the SIM card on page 15. The SIM card is not inserted properly. Remove the SIM card and re-insert it according to the instructions in the section Inserting the SIM card on page 15. The SIM card is inserted in the wrong SIM slot. There are two SIM slots, marked USIM #1 and USIM #2. Make sure the SIM card is inserted in the SIM slot marked USIM #1. The display shows NO GPS FIX. The EXPLORER⢠700 is unable to register on the network, because the GPS position is unknown. Make sure the view to the GPS satellites is not blocked. To obtain GPS fix, the EXPLORER⢠700 should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. When the EXPLORER⢠700 has obtained GPS fix, you can point the antenna towards the BGAN satellite. To see the GPS status, enter the menu system and select PROPERTIES > GPS STATUS. The display shows EMERGENCY ONLY. The BGAN network is only available for emergency calls. The reason may be one of the following: 2) Your Airtime subscription has expired. 1) If the display reads âENTER PIN?â and/or you cannot enter the display menu system, you may have pressed C instead of entering the PIN. Unless the use of PIN is disabled, e.g. from the BGAN LaunchPad, you must enter the PIN before you are allowed make calls. 3) You are using the wrong SIM card. 2) Check your subscription with the Airtime Provider. 1) You have pressed C on the EXPLORER⢠700 instead of entering the PIN. 3) Check that your SIM card is valid for communication on the BGAN network. 98-122988-DraftB6 138 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy The display shows NOT REGISTERED. The EXPLORER⢠700 cannot register on the BGAN network. Check that your SIM card is valid for communication on the BGAN network. The EXPLORER⢠700 cannot obtain its position using GPS. There is no GPS signal, or the signal is weak. Check the GPS status in the display or the web interface. If the EXPLORER⢠700 has not been used recently within the same location, it can take up to 10 minutes to obtain the GPS position. To help the EXPLORER⢠700 obtain GPS fix, it should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. Check your subscription with the Airtime Provider. When the EXPLORER⢠700 has obtained GPS fix, you can point the antenna towards the BGAN satellite. No signal or weak signal from the BGAN satellite. The view to the satellite is blocked. Make sure the EXPLORER⢠700 has a clear view to the satellite. Be aware that window glass may reduce the signal level. The antenna is pointed in the wrong direction. Check that the antenna is pointed according to the position data. Adjust the position to the highest possible signal strength. Connection to the Internet cannot be established. The signal strength is too low. Check that the antenna is pointed according to the position data. Adjust the position to the highest signal strength you can obtain. As a rule of thumb, you should have a a signal strength of 45 dBHz or more to be able to make a call or data session. 98-122988-DraftB6 Your connection is defined as a dial-up connection, but you have not opened the dial-up connection. You need to open the dial-up connection before you can connect to the Internet. Your connection is a dialup connection, but you have not entered the phone number *98# to indicate a connection to the Internet. Change the phone number in the dialup connection to *98# and open the dial-up connection before accessing the Internet. 139 Chapter 6: Maintenance and troubleshooting Problem The web interface cannot be accessed. A Phone/Fax connection cannot be established. Possible Cause Remedy The browser is configured to use a proxy server. For Microsoft Internet Explorer, select Tools > Internet Options > Connections > LAN Settings and uncheck Use a proxy server for your LAN. You have entered a wrong IP address. Check the IP address and re-enter it. Your connection is defined as a dial-up connection, but you have not opened the dial-up connection. You need to open the dial-up connection before you can connect to the Web server. Your connection is a dialup connection, but you have not entered the phone number *98# or *99# to indicate connection to the Internet and/or the web interface. Change the phone number in the dialup connection to *98# or *99# and open the dial-up connection before accessing the web interface. The interface is disabled in the EXPLORER⢠700. Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > PHONE/FAX > ON, or by accessing the web interface and selecting SETTINGS > interfaces > Phone/Fax > Enabled 98-122988-DraftB6 The cable is not properly connected. Connect the cable. The cable type or connector type is not correct. For information on the correct type of connector and cable, refer to Phone interface, 2-port on page 156. Incoming calls: The call type used for the call is not selected in the web interface. Make sure the call type used for calls to the EXPLORER⢠700 is selected in the web interface. Access the web interface and select SETTINGS> Interfaces > Phone/Fax. Then select the call type for incoming calls. 140 Chapter 6: Maintenance and troubleshooting Problem An ISDN connection cannot be established Possible Cause The ISDN interface is disabled in the EXPLORER⢠700 Remedy Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > ISDN > ON, or by accessing the web interface and selecting SETTINGS > interfaces > ISDN > Enabled 98-122988-DraftB6 The cable is not properly connected. Connect the cable. You have connected to the LAN interface. Connect the cable to the interface marked ISDN. The cable type or connector type is not correct. For information on the correct type of connector and cable, refer to ISDN interface, 2-port on page 157. Incoming phone calls: The call type used for the call is not selected in the web interface. Make sure the call type used for calls to the EXPLORER⢠700 is selected in the web interface. Access the web interface and select SETTINGS> Interfaces > Phone/Fax. Then select the call type for incoming calls. 141 Chapter 6: Maintenance and troubleshooting Problem Possible Cause A Bluetooth handset connection cannot be established. The interface is disabled in the EXPLORER⢠700. Remedy Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > BLUETOOTH > ON, or by accessing the web interface and selecting SETTINGS > interfaces > Bluetooth > Enabled A LAN connection cannot be established. The Bluetooth handset is placed too far away from the EXPLORER⢠700. Bring the handset closer to the EXPLORER⢠700. The handset is not yet paired with the EXPLORER⢠700. Pair the devices. Refer to Making a call to the EXPLORER⢠700 on page 58. Incoming calls: The call type used for the call is not selected in the web interface. Make sure the call type used for calls to the EXPLORER⢠700 is selected in the web interface. Access the web interface and select SETTINGS > Interfaces > Bluetooth. Under BLUETOOTH VOICE DEVICES locate the relevant handset and select the right call type for incoming calls. The interface is off in the EXPLORER⢠700. Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > LAN > ON, or Note that the specified maximum distance is only valid under ideal conditions. by accessing the web interface and selecting SETTINGS > interfaces > LAN > Enabled 98-122988-DraftB6 The cable is not properly connected. Connect the cable. The cable type or connector type is not correct. For information on the correct type of connector and cable, refer to LAN interface, 2-port on page 158. 142 Chapter 6: Maintenance and troubleshooting Problem A WLAN connection cannot be established Possible Cause The WLAN interface is disabled in the EXPLORER⢠700 Remedy Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > WLAN > ON, or by accessing the web interface and selecting SETTINGS > interfaces > WLAN > Enabled Your computer is placed too far away from the EXPLORER⢠700. Bring the computer closer to the EXPLORER⢠700. You have not yet entered the country code for your WLAN. Access the web interface and select SETTINGS > interfaces > WLAN. Note that the specified maximum distance is only valid under ideal conditions. Then enter the country code for your present location and click Apply. For further information, see Configuring the WLAN interface on page 110. You are using Bluetooth and WLAN simultaneously (WLAN mode 802.11b/g, 2.4 GHz) 98-122988-DraftB6 Do not use Bluetooth and WLAN simultaneously, or change the WLAN mode to 802.11a (5 GHz) if possible. 143 Chapter 6: Maintenance and troubleshooting Problem A USB connection cannot be established. Possible Cause Remedy The cable is not properly connected. Connect the cable. The cable type or connector type is not correct. For information on the correct type of connector and cable, refer to USB interface on page 159. The dial-up connection is not created correctly. Refer to First time setup of USB on page 69. The Thrane & Thrane EXPLORER⢠USB driver is not installed. Install the driver as described in First time setup of USB on page 69. The USB connection uses a wrong COM port. Make sure the connection uses the COM port to which the Thrane & Thrane EXPLORER⢠USB driver is assigned. In Windows XP, open your dial-up connection and select Properties. Under Connect using: check that the Thrane & Thrane EXPLORER⢠USB driver is selected. If not, click Configure and select the Thrane & Thrane EXPLORER⢠USB driver. 98-122988-DraftB6 144 Chapter 6: Maintenance and troubleshooting Problem A Bluetooth data connection cannot be established. Possible Cause The interface is off in the EXPLORER⢠700. Remedy Enable the interface by entering the display menu system and selecting SETTINGS > INTERFACES > BLUETOOTH > ON, or by accessing the web interface and selecting SETTINGS > interfaces > Bluetooth > Enabled. 98-122988-DraftB6 The computer is placed too far away from the EXPLORER⢠700. Bring the computer closer to the EXPLORER⢠700. The computer is not yet paired with the EXPLORER⢠700. Pair the devices. Refer to Making a call to the EXPLORER⢠700 on page 58. The requested Bluetooth profile is not supported, or is not activated on the computer. Check the Bluetooth installation on your computer to see if the profile is supported and activated. You are using Bluetooth and WLAN simultaneously (WLAN mode 802.11b/g, 2.4 GHz) Do not use Bluetooth and WLAN simultaneously, or change the WLAN mode to 802.11a (5 GHz) if possible. Note that the specified maximum distance is only valid under ideal conditions. 145 Chapter 6: Maintenance and troubleshooting Status signaling There are many ways of troubleshooting if an error occurs. The EXPLORER⢠700 has different means of status signaling, to help you find the cause of a problem: ⢠Indicators. The function of the light indicators next to the display is described in Light indicators on page 9. ⢠Alarm messages. ⢠Log files. Alarm messages and log files are described in the following sections. Alarm messages Display of alarm messages The EXPLORER⢠700 can detect errors during POST (Power On Self Test) or CM (Continuous Monitoring). When the EXPLORER⢠700 detects an error that requires your action, it issues an alarm. When alarms are issued in your EXPLORER⢠700, the display indicates the number of new alarms, and the red message indicator is flashing. You now have the following options: ⢠Press C to ignore the alarm message and continue from where you were before the alarm was issued. ⢠Press OK to enter the alarm list showing all active alarms. The alarms are listed with their ID numbers. To see the name and time stamp of the alarm, press OK again. Use S and T to scroll through the name, ID and time stamp. If the text is too long, press OK (X) to scroll through the rest of the text. As long as the cause of an alarm is still present, the Main screen shows VIEW ALARM LIST? If you press OK, the list of currently active alarms appears. Explanations for the alarms and remedies to solve the problems are listed in the next section. All alarms are logged in the alarm log. For information on the alarm log, see Alarm log on page 152. 98-122988-DraftB6 146 Chapter 6: Maintenance and troubleshooting List of alarms The following list explains the alarms that may show in the display and in the web interface of the EXPLORER⢠700. Note In the display and in the web interface the ID includes a hyphen followed by a controldigit at the end. This digit is used to make sure the ID is not misinterpreted when passed on, e.g. to service personnel. Make sure you include the entire number when contacting your distributor. ID Alarm Text Explanation Remedy 00101 to 00199 System Data Damaged Important system data is damaged Do not use the EXPLORER⢠700. Contact your distributor. 00201 to 00209 Battery Error Error during communication with the battery Only use the EXPLORER⢠700 with external power supply. Contact your distributor. 00211 to 00219 SIM Module Error The SIM interface on the EXPLORER⢠700 cannot be used. Contact your distributor. 00221 to 00229 USB Module Error The USB interface on the EXPLORER⢠700 cannot be used. Contact your distributor. 00231 to 00239 Temperature Sensor FATAL The system is in danger of overheating. Do not use the EXPLORER⢠700. Contact your distributor. 00241 to 00249 Temperature Sensor Error Automatic adjustment of the display contrast does not work. Contact your distributor. 00251 to 00259 Bluetooth Module Error Bluetooth cannot be used. Contact your distributor. 00261 to 00269 System Error The EXPLORER⢠700 cannot communicate on the satellite network. Contact your distributor. 00271 to 00279 Voice Module Error Voice services cannot be accessed by the EXPLORER⢠700 Contact your distributor. 98-122988-DraftB6 147 Chapter 6: Maintenance and troubleshooting ID Alarm Text Explanation 00281 to 00289 Ethernet Module Error The Ethernet interface on the EXPLORER⢠700 cannot be used. Contact your distributor. 00291 to 00299 Power Supply Error Power on/off, charging and/or LED control may be out of function. Contact your distributor. 00301 to 00309 GPS Module Error The GPS module is out of function. The EXPLORER⢠700 cannot obtain a valid GPS position. Contact your distributor. 00311 WLAN module error The WLAN interface on the EXPLORER⢠700 cannot be used. Contact your distributor. 01000 Temperature Too Low Low ambient temperature is causing the performance of the EXPLORER⢠700 to be degraded or halted. Move the EXPLORER⢠700 to a warmer location. High ambient temperature is causing the performance of the EXPLORER⢠700 to be degraded or halted. Move the EXPLORER⢠700 to a cooler location. The battery is running out of power. Recharge the battery or replace it with a new one. 01100 01200 98-122988-DraftB6 Temperature Too High Battery Level Low Remedy For information on temperature limits, see General specifications on page 153. For information on temperature limits, see General specifications on page 153. 148 Chapter 6: Maintenance and troubleshooting ID 01300 Alarm Text No GPS Fix Explanation Remedy The GPS receiver has not yet achieved position fix. Make sure the view to the GPS satellites is not blocked. To help the EXPLORER⢠700 obtain GPS fix, it should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. Note that in some cases it may take up to 10 minutes to obtain GPS fix. 01400 Satellite Signal Lost The EXPLORER⢠700 no longer receives a signal from the satellite. Make sure the EXPLORER⢠700 has a clear view to the satellite. Check that the antenna is pointed according to the position data. Adjust the position to the highest possible signal strength. SIM Card Missing No SIM card is detected in the SIM slot. Insert SIM card. 01600 SOS Calls Only The SIM card is not accepted by the network. Only emergency calls are allowed. Enter the PIN and wait for network approval. If the problem persists, contact your Airtime Provider. 01700 Registration For Voice Failed The EXPLORER⢠700 has not yet been allowed to register for voice services (Circuit Switched). If the problem persists, contact your Airtime Provider. 01800 Registration For Data Failed The EXPLORER⢠700 has not yet been allowed register for data services (Packet Switched). If the problem persists, contact your Airtime Provider. 01500 98-122988-DraftB6 If the SIM card is already inserted, try removing and reinserting it. 149 Chapter 6: Maintenance and troubleshooting ID Alarm Text Explanation Remedy 01900 Temperature Too Low For Charging The temperature is too low for the battery charger to operate. If charging is needed, move the EXPLORER⢠700 to a warmer location. The temperature must be above 0°C/+32°F for the battery charger to operate. 02000 Satellite Signal Weak The signal from the satellite is weak. Check the line of sight to the satellite. Be aware that window glass may reduce the signal level. Check that the antenna is pointed according to the position data. Adjust the position to the highest possible signal strength. 02100 Ciphering Off The network has turned ciphering off. Do not transmit data that requires ciphering. 02200 Ethernet Connection Failed Ethernet data session could not be established. See the display call log for the cause of the error. Refer to Calls menu on page 38. If the problem persists, contact your distributor. 02300 External Antenna Failure The EXPLORER⢠700 is not able to detect the external antenna type. The reason may be one of the following: 98-122988-DraftB6 ⢠You are not using an original Thrane & Thrane antenna ⢠The antenna is defective Correct communication with the satellite requires an original Thrane & Thrane antenna. If you are already using an original Thrane & Thrane antenna when you see this alarm, contact your distributor for support. 150 Chapter 6: Maintenance and troubleshooting ID 02400 Alarm Text Invalid Battery Explanation Remedy The EXPLORER⢠700 is not able to detect the battery type. The EXPLORER⢠700 requires an original Thrane & Thrane battery. The reason may be one of the following: If you are already using an original Thrane & Thrane battery when you see this alarm, contact your distributor for support. ⢠You are not using an original Thrane & Thrane battery ⢠The battery is defective 02600 Antenna Failure The EXPLORER⢠700 is not able to detect the state of the antenna relay. Do not use the terminal. Contact your distributor. 02800 Bluetooth Device Database Full The list of paired Bluetooth devices is full. The EXPLORER⢠700 does not allow more than 7 paired devices. Unpair a paired device to make room for a new one. 98-122988-DraftB6 For information on how to unpair devices, see Unpairing devices on page 117. 151 Chapter 6: Maintenance and troubleshooting Log files Note When contacting Thrane & Thrane for support, please include a diagnostic report. The diagnostic report contains information relevant for the service personnel during troubleshooting. To generate the diagnostic report, access the web interface and select Help Desk. Then click Generate report. Alarm log The alarm log holds information of all alarms issued by the EXPLORER⢠700. The log includes the time of the error, a short description, location of the error etc. This information can help troubleshooting errors in the EXPLORER⢠700. The Alarm log is not accessible from the user interface, but is included when you generate a diagnostic report. For information, see Help desk and diagnostic report on page 132. Call log The call log holds information of up to 100 calls and data sessions to/from the EXPLORER⢠700. The call log contains detailed information such as date, time, phone numbers, duration, Mb transferred etc., for each call or data session. Date and time is UTC time, received from the satellite. For information on how to view the call log in the display, see Calls menu on page 38. Note The call log in the display shows information on voice calls but not on data sessions. For information on how to view the call log in the web interface, see Viewing the lists of calls on page 92. 98-122988-DraftB6 152 Appendix A Technical specifications In this appendix This appendix contains technical specifications for the EXPLORER⢠700 and information on Conformity. General specifications The EXPLORER⢠700 meets or exceeds current and proposed Inmarsat specifications for operation on the Inmarsat Broadband Global Area Network. Item Specification Type EXPLORER⢠700, BGAN Class 1 Terminal Max. IP data rate, Rx/Txa 492 kbps/492 kbps (simultaneously) Streaming IP 32, 64, 128, 256 kbps Physical dimensions Total 297 mm x 399 mm x 51 mm/11.7â x 15.7â x 2.0â Antenna 297 mm x 399 mm x 51 mm/11.7â x 15.7â x 2.0â Transceiver 280 mm x 228 mm x 40 mm/11.0â x 8.9â x 1.6â Weight Total 3.2 kg/7.0 lbs Antenna 1.7 kg/3.7 lbs Transceiver with battery 1.5 kg/3.3 lbs Environmental conditions Operating temperature Powered by external DC Powered from battery -25°C to +55°C/-13°F to +131°F 0°C to +55°C/+32°F to +131°F Storage temperature Without battery With battery -40°C to +80°C/-40°F to +176°F -20°C to +60°C/-4°F to +140°F Relative humidity 95% non-condensing at +40°C/+104°F Water & Dust Transceiver Antenna IP-52 IP-66 Max. wind-load 18 m/s or 59 ft/s (Operational) 98-122988-DraftB6 153 Appendix A: Technical specifications Item Specification Robustness 0.5 m/1.64 ft drop on concrete (Operational, 95% survival) Supported web browsers (Other browsers may be supported as well, but only these have been tested.) Microsoft Internet Explorer 6.0 Mozilla Firefox 1.0 Apple Safari 2.0 a. Performance depends on a wide range of factors and actual usage. Battery Specifications Item Specification Battery type Lithium ion, rechargeable Voltage 11.1 V Capacity 4.4 Ah Time between recharging Standby time 36 hours at 25°C/77°F Tx time, max 2 hours 30 minutes @ 144 kbps (158 MB), 25°C/77°F 1 hour 30 minutes @ 492 kbps (324 MB), 25°C/77°F Rx time, max 3 hours 30 minutes @ 492 kbps (756 MB), 25°C/77°F Charge timea 2 hours 30 minutes Charge temperature 0°C to +45°C/+32°F to +113°F Ambient Min. charge cycles 300 Storage temperature 1 Month -20°C to +60°C/-4°F to +140°F Ambient 3 Months -20°C to +45°C/-4°F to +113°F Ambient 1 Year -20°C to +20°C/-4°F to +68°F Ambient a. Performance depends on a wide range of factors and actual usage. 98-122988-DraftB6 154 Appendix A: Technical specifications Power input Connector pin-out This drawing shows the pin-out for the DC power connector. GND Specifications Item Specification DC input range +10 to +32 V DC Power consumptiona Standby mode 1.2 W (Typical) Transmit mode 18 W (Typical) During charging 60 W max. Connector type 2.5/5.5mm power jack, Switch craft RAPC 712 a. Performance depends on a wide range of factors and actual usage. AC/DC adapter, FSP 065-AAC Item Specification AC input range 100 to 240 V AC, 47 to 63 Hz, 65 W DC output 19 V DC SIM interface USIM #1 Specifications Item Specification Slot type Standard SIM card holder USIM #2 Specifications USIM #2 is reserved for future use. 98-122988-DraftB6 155 Appendix A: Technical specifications Phone interface, 2-port Connector pin-out The pin-out for the Phone connectors is as follows: RJ-11 Connector Pin Function 1 234 Female (Receptacle) NC Tip Ring NC Specifications Item Specification Number of connectors Connector type RJ-11, female Impedance 180 ⌠+ 750 âŚ/150nF Max. cable length 100 m/80 ⌠Max. units connected Two units, one in each connector 98-122988-DraftB6 156 Appendix A: Technical specifications ISDN interface, 2-port Connector pin-out The pin-out for the ISDN connectors is as follows: RJ-45 Connector Female (Receptacle) Pin Function NC NC Rx+ Tx+ Tx- Rx- NC NC Specifications Item Specification Number of connectors Connector type RJ-45, female Max. number of units per interface 8 (Max. total power supplied: 1 W) Data rate Voice 4 kbps Data 64 kbps Audio 3.1 kHz Max. cable length 98-122988-DraftB6 100 m 157 Appendix A: Technical specifications LAN interface, 2-port Connector pin-out The pin-out for the LAN connectors is as follows: RJ-45 Connector Female (Receptacle) Pin Function Rx + Rx - Tx + NC NC Tx - NC NC Specifications Item Specification Number of connectors Connector type RJ-45, female, Auto cross-over MDI/MDI-X (IEEE 802.3 10/100BaseT) Standard ISO/IEC 8877:1992 and IEEE 802.3 1998 Edition Max. data rate 10/100 Mbps Max. cable length 100 m/328 ft with Cat5 UTP 98-122988-DraftB6 158 Appendix A: Technical specifications USB interface Connector pin-out The pin-out for the USB connector is as follows: Type B Female (Receptacle) Pin Function +5 V DC D- D+ GND Specifications Item Specification Version 1.1 (Slave) Connector type B, female Max. data rate 12 Mbps Max. cable length 5 m/16.4 ft Max. units connected 7 physical devices Driver Proprietary, enclosed on CD with the product 98-122988-DraftB6 159 Appendix A: Technical specifications WLAN Access Point Specifications Item Specification Standard IEEE 802.11 a/b/g Antenna Dual space diversity antennas integrated in transceiver unit Frequencies 2.4 GHz (802.11b/g) or 5 GHz (802.11a) Max. coverage outdoora 100 m/328 ft Max. data ratea 54 Mbps a. Performance depends on a wide range of factors and actual usage. 98-122988-DraftB6 160 Appendix A: Technical specifications Bluetooth interface Specifications Item Specification Version 1.2 Standard Power Class 1. The Class 1 interface also supports Class 2 and Class 3 peripherals if they support RSSI (Received Signal Strength Indicator). Antenna Integrated in transceiver unit Physical media Frequency-Hopping Spread Spectrum RF Max. data rate 721 kbps + 57.6 kbps Frequency 2400 to 2483.5 MHz Max. coverage outdoora 100 m/328 ft Max. number of devices connected Profiles supported Cordless Telephony Profile (CTP) Serial Port Profiles (SPP): ⢠Dial-up Networking (DUN) ⢠LAN Access Profile (LAP) ⢠Headset Profile (HSP) a. Performance depends on a wide range of factors and actual usage. 98-122988-DraftB6 161 Appendix A: Technical specifications Antenna interface on Transceiver Connector pin-out This drawing shows the antenna connector on the transceiver. Signal GND Specifications Item Specification Connector type TNC, female Max. cable length 100 m/328ft, single cable, 50 ⌠Max. cable loss 1.4 ⌠totala/20 dB @ 1.5 GHz Max. current rating for cables 2.5 A a. Note that this is the sum of the inner conductor resistance and the GND shield resistance. 98-122988-DraftB6 162 Appendix A: Technical specifications Detachable antenna Connector pin-out This drawing shows the connector on the detachable antenna of the EXPLORER⢠700. Signal GND Specifications Item Specification Type Directional patch array, manually adjustable Polarization RHCP Connector type QN, female Frequencies Inmarsat Transmit Receive Bearer bandwidth 1626.5 to 1660.5 MHz 1525.0 to 1559.0 MHz 200 kHz GPS 1575.42 MHz EIRP 98-122988-DraftB6 20 dBW Âą1 dB 163 Appendix A: Technical specifications EXPLORER⢠Bluetooth Handset charger interface Connector pin-out This drawing shows the connector for the EXPLORER⢠Bluetooth Handset charging interface. Pin 1, 6.4 V Pin 2, GND Pin 1 is the pin closest to the coding projection on the plastic insert. Specifications Item Specification Connector type Proprietary Output 6.4 V/350 mA 98-122988-DraftB6 164 Appendix A: Technical specifications Solar panel interface Specifications Item Specification Connector type DC input connector (for pin-out, see Power input on page 155) Solar panel type 12 V unregulated solar panels, built-in Maximum Power Point Tracking for solar panel regulation. Max. open circuit voltage 32 V Max. Power Point voltage 28 V Suitable power range 5 W to 100 W (a good selection will be 35 W to 40 W) I/O interface Connector pin-out This drawing shows the connector for the Input/Output interface. 3 Input/Output 3 GND Specifications Item Specification Connector type 1 TT31-203302-403, S2L SMT 3.5/6/90G, Weidmuller 1794210000 Function 3 input/output Input TTL-level, voltage 0 V to 32 V Output Sinking current max. 50 mA, voltage 0 V to 32 V 98-122988-DraftB6 165 Appendix A: Technical specifications Serial number labels The following label is placed on the transceiver part of the EXPLORER⢠700. The following label is placed on the antenna part of the EXPLORER⢠700. âXesâ are replaced by the relevant numbers for the specific transceiver/antenna. 98-122988-DraftB6 166 Appendix A: Technical specifications Conformity CE (R&TTE) The EXPLORER⢠700 is CE certified (R&TTE directive) as stated in âDeclaration of Conformity with R&TTE Directiveâ, enclosed in electronic copy on the next page. WLAN: The WLAN interface is CE certified through the manufacturer of the WLAN card. Use of Bluetooth: Thrane & Thrane have sent notification to all countries in the EU for use of the Bluetooth interface. Individual license may be required in some countries outside the EU and USA. For use in the EU, the following restrictions apply: France: Outdoor use must be limited to 10 mW EIRP within the frequency band 2454 MHz to 2483.5 MHz. Italy: Outdoor use outside own premises require general authorization FCC This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation. Part 15.21 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment. See also FCC Caution and FCC Radiation Exposure statement at the beginning of this manual. GMPCS The EXPLORER⢠700 has obtained the GMPCS-MoU mark. 98-122988-DraftB6 167 Appendix A: Technical specifications REPLACE THIS PAGE IN THE PDF FILE WITH THE DECLARATION OF CONFORMITY 98-122988-DraftB6 168 Appendix B AT commands In this appendix This appendix contains a list of AT Commands for the EXPLORER⢠700. Starting up an AT command session Set up your computer to use either the USB or Bluetooth interface. For further information, see Using the USB interface on page 69 or Using a computer with Bluetooth on page 73. Connect your computer to the USB or Bluetooth interface of the EXPLORER⢠700 and launch your terminal program. The following section contains a list of commands that can be used with the EXPLORER⢠700. For further information on the AT commands, refer to the following standards: ⢠ITU V.250 Serial asynchronous automatic dialing and control ⢠3GPP TS 27.005 ver. 4.2.0, Use of Data Terminal Equipment - Data Circuit terminating Equipment (DTE-DCE) interface for Short Message Service (SMS) and Cell Broadcast Service (CBS) ⢠3GPP TS 27.007 ver. 4.6.0, AT command set for User Equipment (UE) 3GGP standards are found on www.3gpp.org ITU standards are found on www.itu.int 98-122988-DraftB6 169 Appendix B: AT commands List of supported AT commands Command Function ATA Answer ATD Dial ATE Command echo ATH Hang up ATI Request identification information ATL Monitor speaker loudness ATM Monitor speaker mode ATN Automode control ATP Select pulse dialing (command) ATQ Result code suppression ATS Set register ATT Select tone dialing (command) ATV DCE response format ATX Result code selection and call progress monitoring control ATZ Reset to default configuration AT&C Circuit 109 (Received line signal detector) behavior AT&D Circuit 108 (Data terminal ready) behavior AT&F Set to factory defined configuration AT&V Display active and stored profile AT&W Store profile AT+CACM Accumulated call meter AT+CAEMLPP eMLPP priority registration and interrogation AT+CALM Alert sound mode AT+CAMM Accumulated call meter AT+CAOC Advice of charge 98-122988-DraftB6 170 Appendix B: AT commands Command Function AT+CBC Battery charge AT+CBST Select bearer service type AT+CCFC Call forwarding number and conditions AT+CCLK Clock AT+CCUG Closed user group AT+CCWA Call waiting AT+CCWE Call meter maximum event AT+CDIP Called line identification presentation AT+CEER Extended error report AT+CFCS Fast call setup conditions AT+CFUN Set phone functionality AT+CGACT PDP context activate or deactivate AT+CGATT PS attach or detach AT+CGCLASS GPRS mobile station class AT+CGCMOD PDP context modify AT+CGDATA Enter data state AT+CGDCONT Define PDP context AT+CGDSCONT Define secondary PDP context AT+CGEQMIN 3G quality of service profile (minimum acceptable) AT+CGEQNEG 3G quality of service profile (negotiated) AT+CGEQREQ 3G quality of service profile (requested) AT+CGEREP Packet domain event reporting AT+CGMI Request manufacturer identification AT+CGMM Request model identification AT+CGMR Request revision identification AT+CGPADDR Show PDP address 98-122988-DraftB6 171 Appendix B: AT commands Command Function AT+CGQMIN Quality of service profile (minimum acceptable) AT+CGQREQ Quality of service profile (requested) AT+CGREG GPRS network registration status AT+CGSMS Select service for MO SMS messages AT+CGSN Request product serial number identification AT+CGTFT Traffic flow template AT+CHLD Call related supplementary services AT+CHUP Hang-up call AT+CIMI Request International Mobile Subscriber Identity AT+CIND Indicator control AT+CLAC List all available AT commands AT+CLCC List current calls AT+CLCK Facility lock AT+CLIP Calling line identification presentation AT+CLIR Calling line identification restriction AT+CMAR Master reset AT+CMEC Mobile equipment control mode AT+CMEE Report mobile equipment error AT+CMER Mobile equipment event reporting AT+CMGC Send command AT+CMGD Delete message AT+CMGF Message format AT+CMGL List messages AT+CMGR Read messages AT+CMGS Send message AT+CMGW Write message to memory 98-122988-DraftB6 172 Appendix B: AT commands Command Function AT+CMOD Call mode AT+CMSS Send message from storage AT+CNMI New message indication to TE AT+CNUM Subscriber number AT+COLP Connected line identification presentation AT+COPN Read operator names AT+COPS PLMN selection AT+CPAS Phone activity status AT+CPBF Find phone book entries AT+CPBR Read phone book entries AT+CPBS Select phone book memory storage AT+CPBW Write phone book entry AT+CPIN Enter PIN AT+CPLS Selection of preferred PLMN list AT+CPMS Preferred message storage AT+CPOL Preferred PLMN list AT+CPPS eMLPP subscriptions AT+CPUC Price per unit and currency table AT+CPWD Change password AT+CR Service reporting control AT+CRC Cellular result codes AT+CREG Network registration AT+CRSM Restricted SIM Access AT+CSCA Service center address AT+CSCS Select TE character set AT+CSDF Settings date format 98-122988-DraftB6 173 Appendix B: AT commands Command Function AT+CSIL Silence command AT+CSMS Select message service AT+CSQ Signal quality AT+CSSN Supplementary service notifications AT+CSTA Select type of address AT+CSTF Settings time format AT+CSVM Set voice mail number AT+CUSD Unstructured supplementary service data AT+CAAP Automatic answer for eMLPP Service AT+FCLASS Select mode AT+GCAP Request complete capabilities list AT+GCI Country of Installation AT+GMI Request manufacturer identification AT+GMM Request model identification AT+GMR Request revision identification AT+GSN Request product serial number identification AT+ICF DTE DCE character framing AT+IFC DTE-DCE local flow control AT+ILRR DTE-DCE local rate reporting AT+IPR Fixed DTE rate AT+WS46 PCCA STD-101 [17] select wireless network AT_IBLTH Bluetooth management AT_IBNOTIFY Control the sending of unsolicited result codes AT_IBTIF Bluetooth configuration AT_IBTINQ Bluetooth inquiry management AT_IGPS GPS location information 98-122988-DraftB6 174 Appendix B: AT commands Command Function AT_ILOG Retrieve log file from the EXPLORER⢠700 AT_IMETER Call metering AT_INIS Network interface status AT_IPOINT Antenna pointing AT_ISIG Signal quality indication AT_ITCSI Configure incoming voice quality AT_ITCSO Configure outgoing voice quality AT_ITEMP Temperature in the EXPLORER⢠700 AT_ITISDN ISDN Configuration AT_ITMSN Configuration of MSN numbers to an interface/call type AT_ITMSNLIST Return valid MSN numbers for the interfaces AT_ITNAT Configure NAT for an interface AT_ITWLAN WLAN Configuration AT_ITWLANCC WLAN Country Code AT_ITWLANF WLAN Filters AT_ITWLANMAC WLAN MAC Address 98-122988-DraftB6 175 Glossary Glossary APN Access Point Name. The Access Point Name is used by the EXPLORER⢠700 user to establish the connection to the required destination network. BGAN Broadband Global Area Network. A satellite network based on geostationary satellites, delivering data rates of up to 492 kbps to virtually any part of the earth, with full UMTS (3G) compatibility. CE ConformitĂŠe EuropĂŠenne. This term signifies that a CE certified product conforms to European health, environmental, and safety regulations. In short, it makes the product legal to be sold in the European Union. CID Context IDentifier DHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. EIRP Effective Isotropic Radiated Power. EIRP is the apparent power transmitted towards the receiver, if it is assumed that the signal is radiated equally in all directions. FCC 98-122988-DraftB6 Federal Communications Commission. An independent United States government agency, directly responsible to Congress. FCC certification is normally required to make a product legal to be sold in the United States. 176 Glossary Geostationary Placed in a fixed position relative to a point on the surface of the earth. GMPCS Global Mobile Personal Communications by Satellite. GMPCS is a personal communication system providing transnational, regional or global coverage from satellites. GMPCS-MoU A framework signed by Member States, GMPCS System Operators, Terminal Manufacturers and Service Providers. The GMPCS-MoU mark allows GMPCS subscribers to take terminals anywhere and use them in countries where they are licensed. GPRS General Packet Radio Service. A standard for wireless communications which runs at speeds up to 115 kbps, compared with current GSM (Global System for Mobile Communications) systemsâ 9.6 kbps. GPS Global Positioning System. A system of satellites, computers, and receivers that is able to determine the latitude and longitude of a receiver on Earth by calculating the time difference for signals from different satellites to reach the receiver. IMEI International Mobile Equipment Identity. A unique number given to every single piece of mobile phone equipment. IMEI numbers are stored in a database containing all valid mobile phone equipment. IMSO International Maritime Satellite Organisation. An intergovernmental body established to ensure that Inmarsat continues to meet its public service obligations, including obligations relating to the GMDSS. ISDN Integrated Services Digital Network. An international communications standard for sending voice, video, and data over digital telephone lines or normal telephone wires. ISDN supports data transfer rates of 64 kbps. ISP Internet Service Provider kbps kilobits per second LaunchPad 98-122988-DraftB6 LaunchPad is a PC application used to control terminals in the BGAN system. LaunchPad is provided on the Inmarsat CD-ROM supplied with your EXPLORER⢠700. Use of the LaunchPad is described in the user guide on the same CD-ROM. 177 Glossary MAC Media Access Control address. A hardware address that uniquely identifies each node of a network. NAT Network Address Translation. An Internet standard that enables a local-area network to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. A NAT module makes all necessary address translations. NC Not Connected Pairing Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate. The two devices exchange passkeys and join what is called a trusted pair. In a trusted pair, the two devices automatically accept communication with each other. Passkey A unique code or password used when pairing Bluetooth devices. PCB Printed Circuit Board PDA Personal Digital Assistant. A lightweight, hand-held, usually pen-based computer used as a personal organizer. PDP Packet Data Protocol. A network protocol used by external packet data networks that communicate with a GPRS network. PIN Personal Identification Number. A code number used to provide access to a system that has restricted access. PUK PIN Unblocking Key. An eight-digit code used to unblock a SIM card after three incorrect PINs have been entered. The PUK code is supplied with the SIM card. RDI Restricted Digital Information RHCP Right-Hand Circular Polarization RSSI Received Signal Strength Indicator 98-122988-DraftB6 178 Glossary SAS Satellite Access Station. The gateway between the satellites and the worldwide networks such as Internet, telephone network, cellular network etc. SDU Service Data Unit. Also known as a data packet. SIM Subscriber Identity Module.The SIM provides secure storing of the key identifying a mobile phone service subscriber but also subscription information, preferences and storage of text messages. SSID Service Set IDentifier. An SSID is the name of a wireless local area network (WLAN). All wireless devices on a WLAN must use the same SSID in order to communicate with each other. Streaming A technique for transferring data - such as audio or video clips - so that it is processed as a continuous stream. With a Streaming connection you are charged by the minute, like for a telephone connection. TFT Traffic Flow Template. A packet filter list allowing the Core network and the EXPLORER⢠700 to classify packets received from the external network into the proper PDP context. UDI Unrestricted Digital Information. A transparent 64 kbps data channel. USB Universal Serial Bus. An interface standard for communication between a computer and external peripherals over an inexpensive cable using biserial transmission. Mostly used with keyboards, mice, monitors and printers. VPN Virtual Private Network. A network that is constructed by using public wires to connect nodes. You can create networks using the Internet for transporting data, using security mechanisms so that only authorized users can access the network. WLAN 98-122988-DraftB6 Wireless Local Area Network. A type of local-area network that uses high-frequency radio waves rather than wires to communicate between nodes. 179 Index Index Numerics 2-wire interface connecting, 53 setting voice quality, 118 specifications, 156 64 kbps UDI using USB, 70 backlight in display, 39, 100 battery charging, 134 guidelines for use, 134 inserting, 15 removing, 16 specifications, 154 BGAN coverage, 3 services, 5 system overview, 4 Bluetooth devices pairing, 115 unpairing, 117 viewing list of paired, 117 Bluetooth handset charging interface, 79, 164 making a call, 57 Bluetooth interface connecting a computer, 73 setting up, 113 setting voice quality, 113 specifications, 161 browser settings for web interface, 81 accessories available, 136 administration settings, 124 advanced configuration Bluetooth, 113 LAN, 107 network settings, 120 USB, 105 WLAN, 110 alarms in display, 45, 146 list of active, 44, 123 antenna cables available, 136 connecting, 76 connectors, 18 detaching, 14 for Bluetooth, 161 for WLAN, 160 pointing, 26 pole mount kit for, 136 repointing, 39, 88 safety, iv specifications, 163, 164 APN setting for all interfaces, 120 setting for Bluetooth, 114 setting for LAN, 107 setting for USB, 105 applications overview, 7 AT commands, 169 audio indicators, 39, 100 audio quality, 51 automatic power up, 40, 99 Azimuth, 24 98-122988-DraftB6 call log, 38, 99 call type, 51 setting for Bluetooth, 113 setting for ISDN, 119 setting for Phone/Fax interface, 118 calls holding, 61 local, 59 making or receiving, 57 missed, received, outgoing, 38, 92 redial, 58 to the EXPLORER⢠700, 58 view ongoing, 87 waiting indication, 61 CE compliance, 167 certification, 167 clearing logs, 126 180 Index clearing usage counter, 126 common network settings, 120 compliance, 167 configuration Bluetooth, 113 exporting to file, 125 import from file, 126 ISDN, 119 LAN, 107 USB, 105 WLAN, 110 conformity, 167 connectors Bluetooth handset charging, 164 IâO interface, 165 ISDN, 157 LAN, 158 overview, 18 Phone, 156 power, 155 USB, 159 contact information, 133 contrast in display, 39, 100 coverage Inmarsat BGAN system, 3 dashboard, 86 data advanced configuration, 120 Profiles, 127 Traffic Flow Templates, 130 data sessions view ongoing, 87 delivery items included, 12 DHCP enable or disable for LAN, 107 display backlight, 39, 100 contrast, 39, 100 menu drawing, 33 navigating, 36 overview of menus, 32 short-cuts, 36 symbols, 35 disposal, 135 distributors, 133 98-122988-DraftB6 Elevation, 24 Ethernet interface connecting, 66 setting up, 107 specifications, 158 EXPLORER⢠700 getting to know, 8 type number, ii export configuration, 125 fax sending or receiving, 63 FCC compliance, 167 features, 6 general specifications, 153 GMPCS compliance, 167 GPS antenna, 10 frequency, 163 obtaining GPS fix, 25 position, 42 troubleshooting, 139 view status, 42 hardware view version, 87, 121 Header compression enable or disable for Bluetooth, 114 enable or disable for LAN, 107 help desk number, 44, 132 changing with web interface, 132 IâO interface connecting, 78 specifications, 165 IMEI number, 43, 87, 121 import configuration, 126 181 Index Inbox for SMS messages replying, forwarding or deleting, 96 indicators function, 9 interfaces turning on or off, 40, 49 interfaces and services combinations, 11 internal calls, 59 IP address, 43, 87, 121 ISDN interface connecting a computer, 72 connecting a phone or a fax, 54 setting call type, 119 setting up, 119 specifications, 157 ISDN using USB, 70 items included in delivery, 12 LAN interface connecting, 66 setting up, 107 specifications, 158 LaunchPad, 47 LEDs function, 9 light and sound disabling, 40, 101 light indicators function, 9 local phone call, 59 logs clearing, 126 MAC address, 43, 87, 121 matrix of services and interfaces, 11 98-122988-DraftB6 messages configuring outgoing, 97 deleting in display, 37 forwarding, 96 opening in display, 37 opening in web interface, 96 receiving in display, 45 receiving in web interface, 95 replying, 96 sending, 95 view list in display, 37 mobile subscriber numbers viewing, 43, 87, 121 NAT setting on or off for LAN, 107 navigation display and keypad, 36 web interface, 84 number of EXPLORER⢠700 terminal, ii off-line working with EXPLORER⢠700, 22 options available, 136 Outbox for SMS messages resending or deleting messages, 94 paired Bluetooth devices view list, 117 pairing Bluetooth devices, 115 phone local call, 59 making calls, 57 phone book, 89 add number, 90 delete all entries, 90 delete entry, 90 modify entry, 90 Phone interface connecting, 53 specifications, 156 Phone/Fax interface setting voice quality, 118 182 Index PIN administration PIN, 124 entering in display, 23 entering in web interface, 85 entering with a phone, 56 pointing, 26 help, 24 position data, 24 repoint the antenna, 39 sound on/off, 39, 100 POTS interface connecting, 53 setting voice quality, 118 specifications, 156 power, 20 automatic, 40, 99 connecting, 19 specifications, 155 power up mode, 40, 99 Profiles for data transmission, 127 selecting for Bluetooth, 114 selecting for LAN, 107 selecting for USB, 105 properties view, 43, 87, 121 Proxy server disabling, 81 PUK code, 23, 56, 85 quality of voice, 51 Quick dial, 57 redial, 58 restoring settings, 41 safety summary, iii sent messages resending, forwarding or deleting, 94 viewing status, 94 serial number, 43, 87, 121 services supported by BGAN, 5 98-122988-DraftB6 services and interfaces combinations, 11 settings restore, 41 Short dial, 57 SIM card inserting, 15 removing, 17 specifications, 155 SMS in display opening or deleting, 37 receiving, 45 view list, 37 SMS in web interface forwarding, 96 opening, 96 receiving, 95 replying to, 96 sending, 95 SMS service number, 87, 98, 121 software uploading, 122 view version, 87, 121 sound alarm, 39, 100 message, 39, 100 when pointing, 39, 100 sound and light disabling, 40, 101 specifications antenna, 164 Bluetooth handset charging interface, 164 Bluetooth interface, 161 Ethernet interface, 158 general, 153 IâO interface, 165 ISDN interface, 157 LAN interface, 158 Phone interface, 156 power, 155 SIM card, 155 USB interface, 159 WLAN interface, 160 Standard data, 65 start-up options, 21 status methods for signaling, 146 viewing, 46, 86 183 Index stealth mode activating, 36 enabling, 40, 101 Streaming data, 65 activating, 38, 65 defining Profiles for, 127 support contact information, 133 telephone interface connecting, 53 specifications, 156 total usage viewing, 87, 91 Traffic Flow Templates, 130 troubleshooting guide, 137 type number of EXPLORER⢠700 terminal, ii typography used in this manual, v web interface accessing, 80 browser settings, 81 definition, 80 navigating, 84 wireless LAN interface connecting, 68 setting up, 110 specifications, 160 WLAN interface connecting, 68 setting up, 110 specifications, 160 UDI using USB, 70 unpairing Bluetooth devices, 117 uploading software, 122 usage counter, 87, 91 clearing, 126 USB interface connecting, 69 setting up, 105 specifications, 159 version hardware, 43, 87, 121 software, 43, 87, 121 voice mail number viewing, 43, 98 voice quality, 51 setting for Bluetooth, 113 setting for ISDN, 119 setting for Phone/Fax interface, 118 98-122988-DraftB6 184
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