Toshiba TEC FV4TBT1 Barcode Printer User Manual

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FV4TBT1 User Manual HTML Version

User Manual



B‐FV4TSERIESPrinter

Owner’sManual



B-FV4T-GS12-QM-R / B-FV4T-GS14-QM-R

B-FV4T-TS12-QM-R / B-FV4T-TS14-QM-R



i

FCCComplianceStatement

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassA

digitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedto

providereasonableprotectionagainstharmfulinterferenceinaresidential

installation.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergy

and,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmful

interferencetoradiocommunications.However,thereisnoguaranteethatthe

interferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescause

harmfulinterferencetoradioortelevisionreception,whichcanbedeterminedby

turningtheequipmentoffandon,theuserisencouragedtotrytocorrectthe

interferencebythefollowingmeasures:



 Reorientorrelocatethereceivingantenna.

 Increasetheseparationbetweentheequipmentandthereceiver.

 Connecttheequipmentintoadifferentoutletonadifferentcircuit.

 ConsultthedealeroranexperienceRadio/TVtechnicianforhelp.



Thisunitwastestedwithshieldedcablesontheperipheraldevices.Shieldedcables

mustbeusedwiththeunittoinsurecompliance.Theuseriscautionedthatany

changesormodificationsnotexpresslyapprovedbyToshibaTECCorporationcould

voidtheuser’sauthoritytooperatetheequipment.



ii

LiabilityDisclaimer

Toshi baTECCorporationtakesstepstoassurethatthecompany’spublished

engineeringspecificationsandmanualsarecorrect;however,errorsdooccur.

Toshi bareservestherighttocorrectanysucherrorsanddisclaimsanyresulting

liability.InnoeventshallToshi baoranyoneelseinvolvedinthecreation,production,

ordeliveryoftheaccompanyingproduct(includinghardwareandsoftware)beliable

foranydamageswhatsoever(including,withoutlimitation,damagesforlossof

businessprofits,businessinterruption,lossofbusinessinformation,orother

pecuniaryloss)arisingoutoftheuseofortheresultsofuseoforinabilitytouse

suchproduct,evenifToshi bahasbeenadvisedofthepossibilityofsuchdamages.

Caution

Anychangesormodificationsnotexpresslyapprovedbythepartyresponsiblefor

compliancecouldvoidtheuser'sauthoritytooperatetheequipment.



iii

Precautions for the handling of Wireless

Communication Devices

This product is classified as “wireless equipment for stations of low-power data

transmissions systems” under the Wireless Telegraphy Act, and does not

require a radio transmission license. The law prohibits modification of the

interior of this product.

 Regulatory Information

This product must be installed and used in strict accordance with the

manufacturer’s instructions as described in the user documentation that comes

with the product. This device complies with the following radio frequency and

safety standards.

Standards below are certified under the operation with the provided antenna.

Do not use this product with other antennas.

 Europe - EU Declaration of Conformity

Hereby, TOSHIBA TEC, declares that B-FV4D series are in compliance with

the essential requirements and other relevant provisions of Directive

1999/5/EC.

 USA-Federal Communications Commission (FCC)

NOTE: This equipment has been tested and found to comply with the limits for

a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against

harmful interference when the equipment is operated in a commercial

environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction

manual, may cause harmful interference to radio communications. Operation

of this equipment in a residential

area is likely to cause harmful interference in which case the user will be

required to correct the interference at

his own expense.



iv

CAUTION:

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference

that may cause undesired operation.

Any changes or modifications not expressly approved by the grantee of this

device could void the user's authority to operate the equipment.

RF EXPOSURE WARNING:

This equipment must be installed and operated in accordance with provided

instructions and the antenna(s) used for this transmitter must be installed to

provide a separation distance of at least 20 cm from all persons and must not

be co-located or operating in conjunction with any other antenna or transmitter.

End-users and installers must be provide with antenna installation instructions

and transmitter operating conditions for satisfying RF exposure compliance.



v

 Canada - Industry Canada (IC)

This device complies with Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may

cause undesired operation of the device.

Cet appareil est conforme avec Industrie Canada exemptes de licence RSS

standard(s).

Son fonctionnement est soumis aux deux conditions suivantes :

(1) cet appareil ne doit pas causer d'interférence et

(2) cet appareil doit accepter toute interférence, notamment les

interférences qui peuvent affecter son fonctionnement.

Radio Frequency (RF) Exposure Information

The radiated output power of the Wireless Device is below the Industry

Canada (IC) radio frequency exposure limits. The Wireless Device should be

used in such a manner such that the potential for human contact during normal

operation is minimized.

This device has been evaluated for and shown compliant with the IC Specific

Absorption Rate (“SAR”) limits when operated in portable exposure conditions.

Informations concernant l'exposition aux fréquences radio (RF)

La puissance de sortie émise par l’appareil de sans fil est inférieure à la limite

d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de

sans fil de façon à minimiser les contacts humains lors du fonctionnement

normal.

Ce périphérique a également été évalué et démontré conforme aux limites

d'exposition aux RF d'IC dans des conditions d'exposition à des appareils

mobiles (antennes sont supérieures à 20 cm à partir du corps d'une personne).

 Approved Countries/Regions for use for the devices

This equipment is approved to the radio standard by the specific

countries/regions. Please ask TOSHIBA TEC authorized dealer or service

engineer.

 Precaution for Use



vi

 This product communicates with other devices by radio. Depending on the installation

location, orientation, environment, etc., its communication performance may deteriorate or

devices installed near by may be affected.

 Bluetooth® devices operate within the same radio frequency range and may interfere with

one another. If you use Bluetooth® devices simultaneously, you may occasionally experience

a less than optimal network performance or even lose your network connection.

 If you should experience any such problem, immediately turn off your

Bluetooth® device.

 Keep away from a microwave.

Communication performance may deteriorate or a communication error may

occur due to the radio emitted from a microwave.

 Do not use the product on a metal table or near a metal object.

Communication performance may be deteriorated.

* Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc.



vii

Contents

1Introduction .....................................................................................................1

1.1Features.................................................................................................1

1.2Unpacking .............................................................................................2

1.3UnderstandingYourPrinter ..................................................................3

1.3.1FrontView..................................................................................3

1.3.2RearView...................................................................................4

1.3.3InteriorViewI ............................................................................5

1.3.4InteriorViewII ...........................................................................6

1.4PrinterLights .........................................................................................7

1.4.1StatusLights ...............................................................................7

1.4.2SystemMode .............................................................................8

2GettingStarted...............................................................................................9

2.1AttachingPower....................................................................................9

2.2TurningOn/OffthePrinter..................................................................10

2.2.1TurnOnthePrinter ..................................................................10

2.2.2TurnOffthePrinter..................................................................11

2.3LoadingMedia.....................................................................................11

2.3.1PreparingMedia.......................................................................11

2.3.2PlacingMediaRoll....................................................................12

2.3.3TestingMediaFeed ..................................................................16

2.3.4MediaTypes.............................................................................17

2.4LoadingRibbon ...................................................................................19

2.4.1PreparingRibbon .....................................................................19

2.4.2PlacingRibbonRoll ..................................................................20

3PrinterOperation ...........................................................................................24

3.1MediaSensorCalibration....................................................................24

3.2SelfTestandDumpMode ...................................................................25

3.2.1SelfTest ....................................................................................25

3.2.2DumpMode.............................................................................27

3.3RestoreYourPrintertoFactorySettings.............................................27

3.4MediaSensing.....................................................................................28

3.4.1TransmissiveSensor .................................................................28

3.4.2ReflectiveSensor......................................................................29

4Maintenance ..................................................................................................30

4.1Cleaning...............................................................................................30

4.1.1Printhead..................................................................................30



viii

4.1.2MediaHousing .........................................................................31

4.1.3Sensor ......................................................................................32

4.1.4PlatenRoller.............................................................................33

4.2ReplacingRTCBattery .........................................................................34

5Troubleshooting .............................................................................................35

5.1PrinterProblems .................................................................................35

5.2MediaProblems ..................................................................................35

5.3RibbonProblems.................................................................................36

5.4OtherProblems...................................................................................37

6Specifications .................................................................................................39

6.1Printer .................................................................................................39

6.2MediaandRibbon...............................................................................40

6.3BarCode..............................................................................................41

6.4ElectricalandOperatingEnvironment................................................43

6.5PhysicalDimension .............................................................................43

6.6Interfaces ............................................................................................44

6.6.1USB...........................................................................................44

6.6.2Ethernet ...................................................................................45

6.6.3RS‐232C ....................................................................................46

6.6.4Centronics ................................................................................46



1IntroductionToshi b a B‐FV4TOwner’sManual

1

1Introduction

ThankyouforpurchasingaToshi baB‐FV4Tprinter.Thismanualprovidesinformation

abouthowtosetupandoperateyourprinter,loadthemediaandtheribbon,and

solvecommonproblems.

1.1Features

 VariousConnectivityOptionsUSB,Ethernet,RS‐232C,Centronics

 EasyOperationOne‐buttondesignforeasycontrol

 HighPrintResolution203dpiforGSmodels,300dpiforTSmodels

 FastPrintSpeedMax6inches/secforGSmodels,max4inches/secforTS

models

 HighCapacity5‐inchdiametermediarollandthe300‐meterribbonallowyou

toprintlabelswithoutfrequentlyreplacingthemediaandribbon

 ExternalMemoryTheextraUSBportallowsyoutouseaUSBflashdrivefor

storage

 AccessoriesItiseasiertocompletetaskswithaccessories:fullcutter,partial

cutter,peeler,externalmediastand

1IntroductionToshi b a B‐FV4TOwner’sManual

2

1.2Unpacking

Makesureallofthefollowingitemsareincludedinyourpackage.



Whenyoureceivetheprinter,openthepackageimmediatelyandinspectfor

shippingdamage.Ifyoudiscoveranydamage,contacttheshippingcompanyandfile

aclaim.Toshi baisnotresponsibleforanydamageincurredduringshipping.Saveall

packagematerialsfortheshippingcompanytoinspect.



NoteIfanyitemismissing,pleasecontactyourlocaldealer.

1IntroductionToshi b a B‐FV4TOwner’sManual

3

1.3UnderstandingYourPrinter

1.3.1  FrontView

LED2

LED1

FEEDButton



1IntroductionToshi b a B‐FV4TOwner’sManual

4

1.3.2  RearView



OptionalInterfaces



1IntroductionToshi b a B‐FV4TOwner’sManual

5

1.3.3  InteriorViewI



1IntroductionToshi b a B‐FV4TOwner’sManual

6

1.3.4  InteriorViewII



1IntroductionToshi b a B‐FV4TOwner’sManual

7

1.4PrinterLights

1.4.1  StatusLights

Statuslightscanhelpyoucheckprinter’scondition.Thefollowingtablesshowthe

blinkingspeedofstatuslightsandtheconditionstheyindicate.



SymbolBlinkingSpeedBlinkingInterval

BlinkingFast0.5Second

Blinking1Second

BlinkingSlowly2Seconds



LED1LED2Description

OffOffTheprintermoduleisopenedwhentheprinteristurned

on.

GreenOffIntheonlinemode.

GreenOffTheprinteristransmittingdata.

GreenOffInapausestate.

GreenGreenTheprinteriswritingdatatotheflashorUSBmemory.

GreenGreenTheUSBmemoryisbeinginitialized.Theprocesstakes

about15seconds.

OrangeGreenPaperjam.

OrangeOrangeRibbonendorribbonerror(forthermaltransfermodels).

OrangeRedThemediaisoutwhentheprintdataissenttotheprinter.

OrangeRedPaperend.

RedGreenCommunicationerror(RS‐232C)

RedGreenCuttererror(withoptionalcutter).

FlashROMontheCPUboarderrororUSBmemoryerror

AneraseerroroccurredwhenformattingtheUSBmemory.

RedGreen

UnabletosavefilesduetoinsufficientUSBmemory.

RedGreenCommanderror.

RedOrangeHeadhightemperatureerror.

RedOrangeTheprintheadisbroken.

1IntroductionToshi b a B‐FV4TOwner’sManual

8

RedRedCover(ThermalHead)openerror.

RedRedTheRTCbatteryislow.(Iftheprinterhasabuilt‐inRTC)

1.4.2  SystemMode

Thesystemmodeconsistsofstatuslightcolorcombinations.Itcontainsalistof

commandsforyoutoselectandrun.



Toenterthesystemmodeandrunthecommand,dothefollowing:

1. Turnofftheprinter.

2. PressandholdtheFEEDbutton,andturnontheprinter.

3. Bothstatuslightswilllightupsolidorangeforafewseconds.Next,theyturnto

greenshortly,andthenturntoothercolors.

4. Whenstatuslightsshowthecolorcombinationyouneed,releasetheFEED

buttonimmediately.

5. PresstheFEEDbuttontorunthecommand.



Thefollowingtableisthecommandlistofthesystemmode.

LED1LED2Command

GreenRedTransmissiveSensorCalibration(Section3.1)

GreenOrangeReflectiveSensorCalibration(Section3.1)

RedRedRestorethePrintertoFactorySettings(Section3.3)

RedOrangeTPCLAutoCallCancellation

RedGreenDisableCheckingRTCBatteryCharge

OrangeRedDisableBASICMode

OrangeGreenSelfTestandDumpMode(Section3.2)



NoteForinformationaboutTPCLAutoCallandBASICMode,please

refertoB‐FV4Ttechnicalmanual.



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2 GettingStarted

Thischapterdescribeshowtosetupyourprinter.

2.1AttachingPower

1. MakesurethepowerswitchissettotheOFFposition.

2. Insertthepowersupply’sconnectorintotheprinterpowerjack.

3. InserttheACpowercordintothepowersupply.

4. PlugtheotherendoftheACpowercordintothewallsocket.



WarningDonotplugtheACpowercordwithwethands,oroperatethe

printerandthepowersupplyinanareawheretheymaygetwet.Serious

injurymayresultfromtheseactions!

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2.2TurningOn/OffthePrinter

Whentheprinterisconnectedtothehost(thecomputer),itisgoodtoturnonthe

printerbeforeturningonthehost,andturnoffthehostbeforeturningoffthe

printer.

2.2.1  TurnOnthePrinter

1. Toturnontheprinter,turnonthePowerSwitchasbelow.The“I”istheON

position.



2. Bothstatuslightswilllightupsolidorangeforafewseconds,andthenLED2goes

out,whileLED1turnstosolidgreen.



NoteIfyouconnecttheprintertothenetworkorinsertaUSBdrive

beforeturningontheprinter,itwilltakelongerfortheprintertoenter

theonlinemode(LED1lightsupsolidgreen)afteryouturniton.



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2.2.2  TurnOffthePrinter

1. MakesureLED2isoffandLED1issolidgreenbeforeturningofftheprinter.

2. Toturnofftheprinter,turnoffthePowerSwitchasbelow.The“O”istheOFF

position.



WarningDonotturnofftheprinterduringdatatransmission.

2.3LoadingMedia

Therearevarioustypesandsizesforthemediaroll.Loadtheapplicablemediato

satisfyyourneed.

2.3.1  PreparingMedia

Theinsidewoundandoutsidewoundmediarollcanbeloadedintotheprinterthe

sameway.Incasethemediarollisdirtyduringshipping,handlingorstorage,remove

theoutsidelengthofthemedia.Ithelpsavoiddraggingadhesiveanddirtymedia

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betweentheprintheadandplatenroller.



InsideWoundOutsideWound



2.3.2  PlacingMediaRoll

1. Openthetopcoveroftheprinter.





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2. PresstheswitchlockontheMediaRollHolderstoslidethemoutward,andplace

themediarollbetweentheholders.Adjustthemediarollsoitsprintsideisfacing

up,andmakesureitisclampedtightlybytheholders.



3. PushtheModuleReleaseLatchtoopentheprintermodule.



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4. PresstheLockbuttonontheMediaGuidestoslidethemoutward.



5. Pullthemediauntilitreachesoutoftheprinter.



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6. PutthemediaundertheMediaShaftandcenteritbetweentheMediaGuides.



7. Closetheprintermoduleandpressdownfirmlyatitsbothsides,untilyouheara

click.



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2.3.3  TestingMediaFeed

Ifyouneedtotestthemediafeed,dothis:

1. Turnontheprinter,andpresstheFEEDbuttontofeedalabeloutoftheprinter.



2. Totearthemedia,pullthemediagapagainsttheTearBar.



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2.3.4 MediaTypes

Yourprintersupportsvariousmediatypes,includingnon‐continuousmedia,

continuousmedia,andfanfoldmedia.Thefollowingtableprovidesdetailsabout

them.



MediaTypeLooksLikeDescription

Non‐Continuous

Media

Non‐continuousmediaisthetypicalmediafor

barcodeprinting.Labelsandtagsaremadeof

variousmaterials,suchaspaper,fabricor

cardstock,andareseparatedbygaps,holes,

notchesorblackmarks.Manylabelsare

self‐adhesivewithliners,whilesomeare

linerless.



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Continuous

Media

Continuousmediadoesnothavegaps,holes,

notchesorblackmarks.Itallowsyoutoprint

dataanywhereonthemedia.Acuttermaybe

usedforsplittinglabels.Mostlyitisusedfor

directthermalprinting.

FanfoldMediaFanfoldmediaisincontinuousform,butitcan

beusedasnon‐continuousmedia,becauseits

labelsareseparatedbyfolds.Somefanfold

mediaalsohasblackmarksorliners.



NoteIfyouareusingthermaltransfermode,pleasecontinuetoSection

2.4,“LoadingRibbon.”

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2.4LoadingRibbon

Ribbonsareonlyrequiredforthermaltransferprinting.Youcanuseawax,wax‐resin

orresinribbon.Thetypeoftheribbonandthemediashouldmatchtoeachotherto

gettheproperprintquality.Theribbonneedstobewiderthanorequaltothemedia

toprotecttheprintheadfromwear.

2.4.1  PreparingRibbon

Removethewrappingandtheprotectivefilmoftheribbon.Youwillfindtwopairsof

ribboncoresintheprinterpackage.Oneofthemisfor0.5‐inchinnerdiameter

ribbonandtheotherisfor1‐inch.Installtheapplicablepairintotheribbonsupply

rollandtake‐uproll.



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2.4.2  PlacingRibbonRoll

1. Openthetopcoveroftheprinter.



2. PushtheModuleReleaseLatchtoopentheprintermodule.



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3. LifttheprintermoduletorevealtheSupplyWheel.



4. Dothefollowingtoinstallbothrolls:

 Toloadthesupplyroll,alignthenotchesontheleftsideandpresstherolltothe

supplyhub,andthenpresstherightsideoftherolltothehole.



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 Toloadthetake‐uproll,alignthenotchesontheleftsideandpresstherollto

thetake‐uphub,andthenpresstherightsideoftherolltothehole.



5. Pulltheribbonfromthesupplyrollandtapeitonthetake‐uproll.



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6. Closetheprintermoduleandpressdownfirmlyatitsbothsides,untilyouheara

click.



7. RotatetheTake‐UpWheeltostraightentheribbonandreduceitswrinkles.



NoteForthesupplyhub,theribbonwinddirectioncanbecoatedsidein

(CSI)orcoatedsideout(CSO);forthetake‐uphub,thewinddirectionmust

beCSO.

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3PrinterOperation

Thischapterprovidesinformationaboutprinteroperation.

3.1MediaSensorCalibration

Youwillwanttheprintertoworkproperlybeforestartingyourprintjobs.Todothis,

youneedtocalibratethemediasensor.Toshi ba B‐FV4Tprovidestransmissiveand

reflectivesensorcalibration.Takethefollowingstepstousethem.



1. Makesurethemediaisproperlyloaded,theprintermoduleisclosed,andthe

printer’spowerswitchissettotheOFFposition.

2. PressandholdtheFEEDbutton,andturnontheprinter.

3. Bothstatuslightswilllightupsolidorangeforafewseconds.Next,theyturnto

greenshortly,andthenturntoothercolors.Dooneofthefollowingtoselectthe

sensor:

 Ifyouwanttocalibratethetransmissivesensor,whenLED1turnstogreenand

LED2turnstored,releasetheFEEDbuttonimmediately.

 Ifyouwanttocalibratethereflectivesensor,whenLED1turnstogreenandLED

2turnstoorange,releasetheFEEDbuttonimmediately.

4. PresstheFEEDbutton.Theprinterwillfeed3‐4labelsoutandstop.

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3.2SelfTestandDumpMode

Theprintercanrunaselftesttoprintaconfigurationlabel,whichhelpsyou

understandcurrentsettingsoftheprinter.

3.2.1  SelfTest

1. Turnofftheprinter.

2. PressandholdtheFEEDbutton,andturnontheprinter.

3. Bothstatuslightswilllightupsolidorangeforafewseconds.Next,theyturnto

greenshortly,andthenturntoothercolors.WhenLED1turnstoorangeandLED

2turnstogreen,releasetheFEEDbutton.

4. PresstheFEEDbutton.Theprinterwillprintaconfigurationlabel.



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Yourconfigurationlabelshouldlooklikethis:



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3.2.2 DumpMode

TheprinterwillentertheDumpmodeafterrunningaselftest.Inthismode,

charactersareprintedinhexadecimalcodes,allowingusersandengineerstodebug

thesystem.

Toreturntotheonlinemode:

 Turnofftheprinter,andturnitonagain.

3.3RestoreYourPrintertoFactorySettings

Someproblemscanbesolvedbyrestoringtheprintertoitsfactorysettings.Dothe

followingtoresetyourprinter.

1. Turnofftheprinter.

2. PressandholdtheFEEDbutton,andturnontheprinter.

3. Bothstatuslightswilllightupsolidorangeforafewseconds.Next,theyturnto

greenshortly,andthenturntoothercolors.Whenbothlightsturntored,release

theFEEDbuttonimmediately.

4. PressandholdtheFEEDbuttonfor3secondsandreleaseit.Bothstatuslights

willblinkredthreetimes,andturntosolidorangeforafewseconds.Afterthat,

LED2goesoutwhileLED1turnstosolidgreen.



NoteInstep4,ifyoudonotholdtheFEEDbuttonlongenough,LED2

willblinkorangethreetimeswhileLED1goesout.Itmeanstheprinter

isnotreset.



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3.4MediaSensing

Therearetwomediasensortypes:transmissiveandreflective.Theyareusedfor

detectingspecificmediatypes.

3.4.1  TransmissiveSensor

Thetransmissivesensorisfixedandplacednearthecenterofthemediapath.Itis

usedfordetectinggapsacrosstheentirewidthofthelabel.



SingleColumn



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3.4.2  ReflectiveSensor

Thereflectivesensorismovablewithintheentirewidthofthemedia.Itdetectsgaps,

notchesandblackmarksnotlocatedatthecenterofthemedia.



MultiColumnsNotch



BlackMark

Flipthemediasotheblack‐marksideisfacingdowntoalignwiththesensor.



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4Maintenance

Thischapterdescribesroutinecleaningprocedure.

4.1Cleaning

Tomaintainprintqualityandprolongtheprinter’slife,youneedtoperformsome

routinemaintenance.Dailymaintenanceshouldbedoneforhighvolumeprinting,

andweeklyforlowvolumeprinting.



WarningAlwaysturnofftheprinterbeforecleaning.

4.1.1  Printhead

Itisessentialtokeepprintheadcleanifyouwantthebestprintquality.Westrongly

recommendthatyoucleantheprintheadwhenyouloadanewmediaroll.Ifthe

printerisoperatedincriticalenvironment,ortheprintqualitydeclines,youneedto

cleantheprintheadmorefrequently.



Keepinmindthesethingsbeforeyouclean:

 Keepthewaterawayincaseofcorrosiononheatingelements.

 Ifyoujustfinishprinting,waituntiltheprintheadcoolsdown.

 Donottouchtheprintheadwithbarehandsorhardobjects.



Cleaningsteps:

1. Moistenasoftclothoracottonswabwithethylalcohol.

2. Gentlywipetheprintheadinonedirection.Thatis,wipeitonlyfromlefttoright

orviceversa.Donotwipeback‐and‐forth,incasedustordirtattachestothe

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printheadagain.



NotePrintheadwarrantybecomesvoidifprinthead’sserialnumberis

removed,altered,defected,ormadeillegible,undereverycircumstance.



4.1.2  MediaHousing

Useasoftclothtocleanthedust,dirtordebrisbuiltupontheMediaRollHolders,

MediaGuidesandmediapath.

1. Moistenasoftclothwithethylalcohol.

2. WipetheMediaRollHolderstocleandust.

3. WipetheMediaGuidestocleandustanddirt.

4. Wipethemediapathtocleanpaperdebris.

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

4.1.3  Sensor

Mediasensorsmaynotbeabletodetectthemediacorrectlyifitbecomesdirty.

1. Moistenasoftclothoracottonswabwithabsoluteethylalcohol.

2. Gentlybrushsensorstoremovethedustaway.

3. Useadryclothtocleantheresidue.



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4.1.4  PlatenRoller

Theplatenrollerisalsoimportantforprintquality.Dirtyplatenrollermaydamage

theprinthead.Cleantheplatenrollerrightawayiftheadhesive,dirtordust

accumulatesonit.

1. Moistenasoftclothwithabsoluteethylalcohol.

2. Gentlywipetheplatenrollertoremovethedustandadhesive.



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4.2ReplacingRTCBattery

Ifyourprinterhasabuilt‐inreal‐timeclock(RTC),youwillfindtheRTCbatteryonthe

mainboard.TheRTCbatterykeepstheRTCrunningwhentheprinteristurnedoff,so

theRTCcankeeptrackofthecurrenttime.YoucanchecktheRTCbatterycharge

fromthestatuslights.IftheRTCbatteryisloworout,youneedtoreplaceitwitha

newone.



TakethefollowingstepstoreplaceyourRTCbattery:



1. Turnontheprinter.

2. Locatethebatteryonthemainboard.

3. Removetheoldcoinbatteryandinstallanewone.

4. Turnofftheprinter.



WarningRiskofexplosionifbatteryisreplacedbyanincorrecttype.

Disposeofusedbatteriesaccordingtotheinstructions.

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5Troubleshooting

Thischapterprovidestheinformationaboutprinterproblemsandsolutions.

5.1PrinterProblems

Theprinterisnotturnedon

 DidyouattachtheACpowercord?

 Makesurethepowersupply’sconnectorisinsertedintotheprinterpowerjack.

 Checkthepowerconnectionfromthewallsockettotheprinter.Testthepower

cordandthesocketwithotherelectricaldevices.

 Disconnecttheprinterfromthewallsocket,andconnectitagain.

Theprinterdoesnotfeedthemediaout

 Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”toreload

themedia.

 Ifthereisapaperjam,clearit.

Iaccidentallypressthefeedbuttonwhiletheprintermoduleisopened

 ClosetheprintermoduleandpresstheFEEDbutton.

5.2MediaProblems

Themediaisout

 Loadanewmediaroll.

Thepaperisjammed

 Opentheprinterandclearthejammedpaper.

 MakesurethepaperisheldproperlybytheMediaGuides.

Theprintingpositionisnotcorrect

 Didyouusethecorrectmediatypeforprinting?

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 Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”toreload

themedia.

 Themediasensorneedstobecalibrated.SeeSection3.1,“MediaSensor

Calibration”tocalibratethesensor.

 Themediasensorisdirty.Cleanthemediasensor.

Nothingisprinted

 Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”toreload

themedia.

 Theribbonisnotloadedcorrectly.SeeSection2.4,“LoadingRibbon”toreload

theribbon.

 Theprintdatamightnotbesentsuccessfully.Makesuretheinterfaceisset

correctlyintheprinterdriver,andsendtheprintdataagain.

Theprintqualityispoor

 Theprintheadisdirty.Cleantheprinthead.

 Theplatenrollerisdirty.Cleantheplatenroller.

 Adjusttheprintdarkness,orlowertheprintspeed.

 Themediaisincompatiblefortheribbon.Usethecompatiblemediainstead.

 Themediaisincompatiblefortheprinter.UseToshi ba‐approvedmediaroll

instead.

5.3RibbonProblems

Theribbonisout

 Loadanewribbonroll.

Theribbonisbroken

 Checktheprintdarknessandadjustitifitistoohigh,andtakethefollowing

stepstofixthebrokenribbon:

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1. Unloadtheribbonsupplyrollandtake‐uprollfromtheprinter.

2. Pulltheribbonfromthesupplyrollsoitoverlapsthebrokenendofthetake‐up

roll.

3. Tapetheoverlappedpartstogether.

4. Reloadbothrollsintotheprinter.

Theribbonis“printedout”withthemedia

 Theribbonisnotloadedcorrectly.SeeSection2.4,“LoadingRibbon”toreload

theribbon.

 Theprintheadtemperatureistoohigh.Reloadtheribbonandprinta

configurationlabeltocheckthesettings(seeSection3.2,“SelfTestandDump

mode”).Iftheprintdarknessisveryhigh,adjustitinprinterpreference,orreset

yourprinter(seeSection3.3,“RestoreYourPrintertoFactorySettings”).

Theribboniswrinkled

1. Makesuretheribbonisloadedcorrectly.

2. RotatetheTake‐UpWheeltostraightentheribbon.

5.4OtherProblems

Therearebrokenlinesintheprintedlabel

 Theribboniswrinkled.Adjustorreloadtheribbon.Or,printafewlabelsuntil

thewrinkledpartgoesaway.

 Theprintheadisdirty.Cleantheprinthead.

AnerroroccurredwhenwritingdatatotheUSBmemory

 DidyouinserttheUSBdrive?

 MakesuretheUSBdriveispluggedtightlyintotheport.

 TheUSBdrivemightbebroken.Replaceitwithanotherone.

TheprinterisunabletosavefilesduetoinsufficientUSBmemory

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 DeletethefilesonyourUSBdrivetofreesomespace,orreplaceyourUSBdrive

withanemptyone.

Thecutterisexperiencingissues

 Ifthereisapaperjam,clearit.

 Thecutterhasbecomeloose.Fixthecutterinpositionandtightenit.

 Thecutterbladeisnotsharpanymore.Replaceyourcutterwithanewone.

Theprintheadtemperatureisextremelyhigh

 Theprintheadtemperatureiscontrolledbytheprinter.Ifitisextremelyhigh,

theprinterwillstopprintingautomatically,untiltheprintheadiscooldown.

Afterthat,theprinterwillresumeprintingautomatically,ifthereisany

unfinishedprintjob.

Theprintheadisbroken

 Contactyourlocaldealerforassistance.

B‐FV700‐BLTH‐QM‐R

‐39‐

6Specifications

Thischapterprovidesspecificationsfortheprinter.

6.1Printer

ModelB‐FV4T‐GS12‐QM‐RB‐FV4T‐GS12‐CN‐R B‐FV4T‐TS12‐QM‐RB‐FV4T‐TS12‐CN‐R

PrintmethodDirectThermalandThermalTransfer

Resolution203dpi(8dots/mm)300dpi(12dots/mm)

MediaAlignmentCentered

OperationModeStandard:Continuousmode,Tear‐offmode

Optional:Cuttermode,Peelermode

MediaSensor:GapSensor(Transmissive,Fixed)

I‐MarkSensor(Reflective,Movable)

HeadOpenSwitch

Sensor

RibbonSensor

PrintSpeed

2,3,4,5,6inches/sec

(50.8,76.2,101.6,127,152.4mm/sec)

2&3ipsforpeeloffmode

2,3,4inches/sec

(50.8,76.2,101.6mm/sec)

2&3ipsforpeeloffmode

PrintDarknessDarknesslevel:‐10~+10

Default:0

MaxPrintableAreaLength999mmxWidth108mmLength999mmxWidth105.7mm

Non‐PrintableAreaPitchDirection‐Top:1mm,Bottom:1mm(excludingliner)

WidthDirection‐Left:1mm,Right:1mm(excludingliner)

PrintRatioAverageprintratiowithin15%orless(wholeprintlayoutarea)

Fullwidthwith1mmpitchisrequired

InterfaceUSB(TypeAandTypeB),Ethernet

OptionalInterfaceRS‐232C,Centronics(SPPMode)

AccessoriesPeeler,FullCutter,PartialCutter,RTC,ExternalMediaStand

On‐BoardMemory

StandardMemory(FlashROM):16MB

UserMemory:2MB

StandardMemory(SDRAM):32MB

ExternalMemoryUSB:Max16GB

Panel2LED,1Button

LED1stLED:RedandGreen(VariousCombinations:Orange)

2ndLED:RedandGreen(VariousCombinations:Orange)

FontStandard:SeetheTECCommandReference

Extended:DownloadwithPrinterUtility

B‐FV700‐BLTH‐QM‐R

‐40‐

6.2MediaandRibbon

PropertiesDescription

MediaSizeContinuousMode

Length:8~997mm(includingliner10~999mm)

Width:22.4~115mm(includingliner25.4~118mm)

Tear‐OffMode

Length:8~997mm(includingliner10~999mm)

Width:22.4~115mm(includingliner25.4~118mm)

Peel‐OffMode

Length:23.4~150.4mm(includingliner25.4~152.4mm)

Width:22.4~115mm(includingliner25.4~118mm)

CutMode

Length:19.4~993mm(includingliner25.4~999mm)

Width:22.4~115mm(includingliner25.4~118mm)

MaxRollDiameterSize:127mm(5inches)

MaxRollDiameterSizeforExternalMediaStand:216mm(8.5

inches)

MediaTypeThermalTransferLabel

ThermalTransferTag

DirectThermalLabel

DirectThermalTag

RollPaper(InsideWoundorOutsideWound)

FanfoldPaper

RibbonSizeLength:100m(φCoreSize:0.5inch),Max300m(φCoreSize:1

inch)

Width:40~110mm

RibbonTypeWax,Wax‐Resin,Resin

CoatedSideInorCoatedSideOut

B‐FV700‐BLTH‐QM‐R

‐41‐

6.3BarCode

ProgrammingLanguageTPCLNon‐TPCL

OneDimensionalBar

Code

JAN8/EAN8

JAN13/EAN13

UPC‐E

EAN13+2digits

EAN13+5digits

CODE128(withautocode

selection)

CODE128(withoutauto

codeselection)

CODE93

UPC‐E+2digits

UPC‐E+5digits

EAN8+2digits

EAN8+5digits

UPC‐A

UPC‐A+2digits

UPC‐A+5digits

UCC/EAN128

POSTNET

RM4SCC

KIXCODE

USPSIntelligentmail

barcode

MSI

Interleaved2of5(ITF)

CODE39(standard)

NW7

CODE39(fullASCII)

Industrial2of5

UPC‐A

UPC‐E

JAN/EAN

CODE39

CODE93

CODE128

GS1‐128(UCC/EAN128)

CODABAR(NW‐7)

ITF

Industrial2of5

MSI

UPCadd‐oncode

POSTNET

GS1DataBar

Omnidirectional

GS1DataBarTruncated

GS1DataBarStacked

Omnidirectional

GS1DataBarLimited

GS1DataBarExpanded

Stacked

TwoDimensionalBar

Code

QRCode

PDF417

MicroPDF

DataMatrix(ECC200)

(FNC1supported)

MaxiCode

QRCode

PDF417(including

MicroPDF)

DataMatrix(ECC200)

GS1DataMatrix

MaxiCode

CompositeSymbolGS1DataBar(Truncated)

GS1DataBarStacked

Omnidirectional

GS1DataBarLimited

GS1DataBarExpanded

Stacked

UPC‐A

UPC‐E

EAN‐13Composite

(CC‐A/CC‐B)

EAN‐8Composite

(CC‐A/CC‐B)

UPC‐AComposite

(CC‐A/CC‐B)

UPC‐EComposite

(CC‐A/CC‐B)

GS1DataBarComposite

(CC‐A/CC‐B)

B‐FV700‐BLTH‐QM‐R

‐42‐

EAN‐13

EAN‐8

UCC/EAN‐128withCC‐A

orCC‐B

UCC/EAN‐128withCC‐C

GS1DataBarTruncated

Composite(CC‐A/CC‐B)

GS1DataBarStacked

Composite(CC‐A/CC‐B)

GS1DataBarExpanded

StackedComposite

(CC‐A/CC‐B)

GS1DataBarExpanded

Composite(CC‐A/CC‐B)

GS1DataBarStacked

Omnidirectional

Composite(CC‐A/CC‐B)

GS1DataBarLimited

Composite(CC‐A/CC‐B)

GS1‐128Composite

(CC‐A/CC‐B/CC‐C)

B‐FV700‐BLTH‐QM‐R

‐43‐

6.4ElectricalandOperatingEnvironment

PropertiesRange

PowerSupplyVoltage:AC100V~240V±10%(fullrange)

Frequency:50‐60Hz±5%

PowerConsumption90W

TemperatureOperating:5~40°C

Storage:‐40~60°C

HumidityOperating:25~85%RH(non‐condensing)

Storage:10~90%RH(non‐condensing)



6.5PhysicalDimension

DimensionSizeandWeight

SizeW221mmxD279.3mmxH182.8mm

Weight2.45kg(excludingmediaandaccessories)



B‐FV700‐BLTH‐QM‐R

‐44‐

6.6Interfaces

ThissectionprovidesinformationaboutIOportspecificationsfortheprinter.

6.6.1 USB

TherearetwocommonUSBconnectors.Typically,typeAisfoundonhostsandhubs;typeBisfoundon

devicesandhubs.Thefigurebelowshowstheirpinouts.



TypeATypeB



PinSignalDescription

1VBUS+5V

2D‐ Differentialdatasignalingpair‐

3D+Differentialdatasignalingpair+

4GroundGround

B‐FV700‐BLTH‐QM‐R

‐45‐

6.6.2  Ethernet

TheEthernetusesRJ‐45cable,whichis8P8C(8‐Position8‐Contact).Thefigurebelowshowsitspinout.

12345678



PinSignal

1Transmit+

2Transmit‐

3Receive+

4Reserved

5Reserved

6Receive‐

7Reserved

8Reserved



B‐FV700‐BLTH‐QM‐R

‐46‐

6.6.3  RS‐232C

TheRS‐232ContheprinterisDB9female.Ittransmitsdatabitbybitinasynchronousstart‐stopmode.

Thefigurebelowshowsitspinout.



PinSignalDescription

1N/AShortedtoPin6

2RxDReceive

3TxDTransmit

4N/ANoConnection

5GNDGround

6N/AShortedtoPin1

7RTSRequesttoSend

8CTSCleartoSend

9+5VReservedforKDU(keyboarddeviceunit)



NotePin9isreservedforKDU.Donotconnectitifyouareusinga

computerasthehost.



Host(DB9)  Printer(DB9)

SignalDescriptionPinPin DescriptionSignal

RxDReceive23TransmitTxD

TxDTransmit32ReceiveRxD

DTRDataTermi nalReady41DataSetReadyDSR

GNDGround55GroundGND

DSRDataSetReady66DataTer minalReadyDTR

RTSRequesttoSend78CleartoSendCTS

CTSCleartoSend8



7RequesttoSendRTS

6.6.4  Centronics

The36‐pinCentronicsontheprinterusesparallelcommunication,andcomplieswithIEEE1284

compatibilitymode(alsocalledSPP,StandardParallelPort).Thefigurebelowshowsitspinout.

B‐FV700‐BLTH‐QM‐R

‐47‐

118



PinSignal

DirectionSignalPinSignal

DirectionSignal

1ToPrinter/STROBE11FromPrinter BUSY

2ToPrinterData112FromPrinter PE

3ToPrinterData213FromPrinter +5V

4ToPrinterData314‐15 ‐ NC

5ToPrinterData416‐17 GroundGND

6ToPrinterData518‐ NC

7ToPrinterData619‐30 GroundGND

8ToPrinterData731‐ NC

9ToPrinterData832FromPrinter /FAULT

10FromPrinter/ACK33‐36 ‐ NC



B‐FV700‐BLTH‐QM‐R

‐48‐

InstallationManualfortheB‐FV704D‐BLTH‐QM‐RBluetoothInterface



1.APPLICABLEMODEL

ThisoptionalmoduleistheBluetoothinterface,whichisdesignedforthefollowingmodels:

B‐FV4DSeries

Remark:

This optional module complies with Bluetooth V2.1 + EDR standards.

Note:

This optional module and the B-FV700-WLAN-QM-R Wireless LAN Interface option cannot be installed at the

same time.

2.PACKINGLIST

Allthefollowingpartsaresuppliedwiththeoption.Makesureyouhavealltheitemsshownlisted

below.

WARNING!

1. Carefully read and follow all the instructions in this manual. Failure to do so could create

safety hazards such as fire or electric shocks.

 Instructionsinthismanualmustbefollowedwheninstallingoptionkitsoraddingcablesto

avoidsystemfailuresandtoinsurecorrectperformanceandoperation.

 Failuretofollowthemanual’sinstructionsoranyunauthorizedmodifications,substitutionor

changetothisproductwillvoidtheproductwarranty.

2.Beforeinstallingthisoption,besuretoturnoffthepowerswitchanddisconnectthepoweradapterconnectorfromthe

printer.



3.Take carenottotraporpinchyourfingersorhandswiththecovers.

4.Beforeinstallingthisoption,removethemediafromtheprinter.



B‐FV700‐BLTH‐QM‐R

‐49‐

BluetoothInterface(1pc.)



M‐3P‐TiteScrew(2pcs.)



InstallationManual(1copy)



RFCertificationLabel



6SpecificationsToshi b a B‐FV4TOwner’sManual

‐50‐

3.INSTALLATIONPROCEDURE

1)Turnofftheprinterpower,disconnectthepowerplugfromtheACoutlet,and

disconnecttheACadapterfromtheprinter.

2)Placetheprinteronthesoftclothtopreventscratchingthesurfaceoftheprinter,

andremovethe4screwsprovidedattheBottomCover.



3) Remove the Bottom Cover by removing the 6 connectors from the main board.



Connectorstobedetached

BottomCover

6SpecificationsToshi b a B‐FV4TOwner’sManual

‐51‐

4)RemovethePrinterCover.



5)SecuretheBluetoothInterfacewiththe2screwsprovided(M‐3P‐Titescrews).



Note:

When securing the interface, prevent the two harnesses from being trapped between the

interface board and the printer frame.

PrinterCover

Harnesses

6SpecificationsToshi b a B‐FV4TOwner’sManual

‐52‐

6) Attach the Printer Cover.

Note: When fitting the Printer Cover, prevent the harness from being trapped between the

covers.

PrinterCover

6SpecificationsToshi b a B‐FV4TOwner’sManual

‐53‐

7) Connect the harness connector to the connector “J15” (black) on the main board.

8) Return the 6 connectors to the original positions, which were removed in Step 3.

9) Fix the Bottom Cover by securing the 4 screws which were removed in Step 2.

Note: When fitting the Bottom Cover, prevent the harness from being trapped between the

covers.

10) Peel off the backing sheet of the RF Certification Label and attach it to the position as

shown below.



Connector“J15”(black)

RFCertificationLabel

RatingLabel

6SpecificationsToshi b a B‐FV4TOwner’sManual

‐54‐



Note:

Be sure not to cover the contents described on the rating label when the RF Certification Label

is attached to the upper right corner.



11) Close the Top Cover.

The installation is now completed.

PRINTEDINTAIWAN

R141023P5200‐TTEC

EO2‐38103

Feb.2015

1‐11‐1,Osaki,Shinagawa‐ku,Tokyo141‐8562,JAPAN

Toshiba TEC FV4TBT1 Barcode Printer User Manual

Toshiba TEC Corporation Barcode Printer

User Manual

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