Toshiba Strata Cix Programming Manual Vol. 2

2014-12-11

• Contents
• Chapter 1 - Overview
  • System Administrators
  • Basic Features
    • User Agents
    • Voice Messaging
    • Automated Attendant
    • Telephone Answering
    • Fax Tone Detection
    • Multiple System Languages
  • Feature Groups
    • Enabling Feature Groups
    • Fax Server (feature to be added later)
    • Automatic Speech Recognition (ASR) Automated Attendant (AA)
    • Unified Messaging (UM)
    • Text-To-Speech (TTS)
  • System Software
    • Windows XP
    • Diagnostic Programs
    • eManager Software
  • System Integration
    • Proprietary Integration
    • Centralized Voice Mail
  • Maintenance
    • Trace and Log Utilities
• Chapter 2 - eManager
  • Log on to eManager
  • eManager Profile
    • Backup Database Utility
    • Restore Database Utility
  • Options
  • Select Equipment
  • MAS Licensing
    • Access Main MAS Licensing Screen
    • Upload Licenses
    • Issue Licenses
    • Activate Licenses
    • Delete Licenses
    • View Licenses
    • View Current Licenses
  • Logout of eManager
  • eManager Main Screen
  • Program Menu
  • Help Topics
    • Help Topics/Context Help
    • About CIX eManager
  • Client PC
    • How to Prepare the Client PC
    • Load Voice Mail Application Software on Client PC
    • Run eManager from Network (Client) PC
• Chapter 3 - Voice Mail Configuration
  • Configuration Menu Screens
    • Access the Configuration Menu Screens
    • Exit the Configuration Menu Screens
    • Refresh Configuration Screen
  • Update Voice Mail Database
  • Configure Voice Ports
  • Main Menu
  • Change System Date/Time
  • Holidays
    • Add Holidays
    • Delete Holiday
    • Copy To
  • Configuration Wizard
    • Use Configuration Wizard
  • User Setup Wizard
    • Use User Setup
  • Telephone Systems
    • Add Integration Group
    • Delete Integration Group
    • Add or Delete Switch Type
  • Answer Methods
    • Add Answer Methods
    • Delete Answer Methods
  • Voice Ports
    • Add Voice Port Definition
    • Display Voice Port Status
  • Serial Ports
    • Add Serial Port Definition
  • Notification Groups
    • Add Notification Group
    • Delete Notification Group
  • Port Statistics
    • Add Port Statistics Group
    • Delete Port Statistics Group
  • Scheduler
    • Add Scheduled Action
    • Delete Scheduled Action
  • Language
    • Change System Language Setting
    • Change Mailbox Language Setting
    • Edit Prompts
  • Voice Menu
    • Add Voice Command
    • Delete Voice Command
  • Parameters
    • Methods for Modifying the Parameters
    • Modify Parameters
    • Add Parameters
    • Delete Parameters
• Chapter 4 - Voice Processing
  • User Agent(s)
    • Voice Mail Menu
    • Defined User Agents
  • Class of Service (COS)
    • Inherit Function
    • Explore Function
    • Create COS for Mailboxes
    • Edit COS for Mailboxes
  • User Mailbox
    • Reserved Mailboxes
    • Create User Mailbox
    • Modify User Mailbox
    • Delete User Mailbox
    • Copy Mailbox
    • User Mailbox Reports
  • Mailbox Editor Menu
    • Refresh Function
    • Lock Function
    • Reset Function
    • Mailbox Search Function
  • Mailbox Editor Screens
    • Mailbox Header
    • User Mode
    • Auto Attendant
    • Unified Messaging
    • Notify
    • Chains/Groups/Fax
    • ASR Auto Attendant
    • Info
    • Menus
    • Auto (Scheduling)
  • Distribution List (System)
    • Create Distribution List
    • Modify Distribution List
    • Delete Distribution List
  • Direct Send Voice
    • Create/Modify Direct Send Voice User Agent
  • Direct Send Fax
    • Create/Modify Direct Send Fax User Agent
• Chapter 5 - Fax Server
• Chapter 6 - Automatic Speech Recognition (ASR)
  • ASR AA Version 5 Software Features
  • ASR AA with Continuous Speech Processor
    • Hardware/Software Requirements
  • Prior to Installing
  • ASR Installation
  • Automatic Directory Synchronization for ASR AA Feature Group
• Chapter 7 - Unified Messaging (UM)
  • Feature Description
  • Voice File Compression
  • UM Synchronization
    • IMAP4
    • Message Disposition Notification (MDN)
  • Components
    • Server Components
    • Client Components
  • Installation
  • Server Installation
  • Client PC Installation
    • Using Outlook 2000/98
    • Using Outlook XP/2002/2003
  • SMTP Dedicated Gateway Server
    • Installation
    • Configuration
  • Record Voice Messages (Using Windows Sound Recorder)
  • Send WAV File as Voice Message
• Chapter 8 - Text-to-Speech (TTS)
  • Hardware/Software Requirements
  • Installation
    • Prior to Installing
  • Server Installation
  • Client PC Programming
• Chapter 9 - Interactive Voice Response (IVR)
  • IVR User Agents
    • Create IVR User Agents
    • Delete IVR User Agents
    • Edit/Modify IVR User Agents
  • Answer Methods
  • Voice Ports
  • IVR Alias Editor
    • Edit IVR Alias
    • Run IVR Alias
• Chapter 10 - Advanced Integrations and Applications
  • CIX Integration
  • AMIS Networking
    • AMIS User Agents
    • AMIS Node
    • Destination System Number
    • Configuring Voice Mail for AMIS
    • Testing AMIS
    • AMIS Operation
    • Private/Urgent Message Handling
    • Notification
    • AMIS User Agent Reports
  • VPIM Networking
    • VPIM User Agents
    • VPIM Operation
• Chapter 11 - Token Programming
  • Using the Token Programming Language
    • Users Mode Screen’s Extension Field
    • Auto Screen’s Extension Field
    • Notify’s Template Editor Parameter Field
  • Singular Tokens
  • Replaced or Variable Tokens
  • Defined Tokens
• Chapter 12 - System Reports
  • Data Retention
  • Report Types
  • Report Elements
  • Reports
    • Run/Print/Save/E-mail Report
    • Port Information and Statistics
    • Mailbox Information and Statistics
    • System Information
  • Custom Reports
    • Report Templates
    • Create Voice Mailbox Template
    • Edit Voice Mailbox Template
    • Create Voice Mail AMIS/VPIM Template
    • Edit AMIS/VPIM Template
    • Run/Print/Save/E-mail Report
• Chapter 13 - Maintenance/Troubleshooting
  • Backup Procedure
  • Restore Procedure
  • Utilities/Tools
    • VM Port Status
    • VM Tracer/Tracer Files
    • IVR Alias Editor
    • Run IVR Alias
    • ASR Sync
  • SES Restart
• Index