Transact Campus VR4100X003 Vending Reader User Manual 1277 VR4100 InstallGuide DRAFT3

Blackboard Inc. Vending Reader 1277 VR4100 InstallGuide DRAFT3

User Manual

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) Thisdevice may not cause harmful  interference, and (2)  this  device  must  accept  any  interference  received,  includinginterference that may cause undesired operation. Part 15.21: Changes or modifications not expressly approved by the party responsibleauthority to operate the equipment.NOTE:The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to thisequipment. Such modifications could void tThis equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. End users mustfollow the specific operating instructions for satisfying RF exposure compliance. The antenna(s) used for this transmitter mustbe installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating inconjunction with any other antenna or transmitter.This Class B digital apparatus complies with Canadian ICES-003Cet appareill numérique de la classes B est conform à la norme NMB-003 du Canada
ContentsPRINTED JUNE 4, 2009                 I1 VENDING READER VR4100 INSTALLATION GUIDE4 Reader Installation4 Mount the reader5 Connect the reader cables7 Reader Configuration7 Front panel (Touch Screen & Service Card) configuration8 RS-232 or web service configuration10 Restore Factory Default Settings11 Reader Test12 Reader Audit14 Reader Specifications
PRINTED JUNE 4, 20091-1VENDING  READER  VR4100  INSTALLATION  GUIDEThe Blackboard VR4100 Vending Reader supports both swipe and contactless card technology. The Vending Reader allows MDB vending machines to be used with the Blackboard Transaction System (BbTS), and uses an Ethernet connection (wired or wireless) to communicate to the BbTS server. Communication of host downloads and reader transactions use a maintained Transport Layer Security (TLS) Secure Communication Channel to meet PCI Compliance.The VR4100 vending Reader can be used in any vending machine that complies with the NAMA MDB (National Automated Merchandising Association Multi-Drop Bus) interface specification. Many vending machines manufactured today support this interface.Hardware KitMDB Y-CableNuts, Washers, Wires & StandoffsService CardVR4100Reader
VE N D I N G  RE A D E R  V R 4 1 0 0  I N S T A L L A T I O N  GU I D EDO C U M E N T  1 2 7 7    R E V  0 2PRINTED JUNE 4, 20091-2READER FEATURESch Screen), CONFIG port or Web ServiceB compliant vending machinesill acceptor or comparable sized openingroller/coin mechanism and the network authenticated for data securityby machine controller software)For specifications, see: Reader Specifications  (Page 14).OBJECTIVESAfter reading this guide you can:
PRINTED JUNE 4, 20091-3SETUP OVERVIEW1. Configure the reader in BbTSSee: The Transaction System Release 3.5 Administration Guide2.Reader Installation (page 1-4)3.Reader Configuration (page 1-7)4.Reader Test (page 1-11)
VE N D I N G  RE A D E R  V R 4 1 0 0  I N S T A L L A T I O N  GU I D EDO C U M E N T  1 2 7 7    R E V  0 2PRINTED JUNE 4, 20091-4READER INSTALLATIONAll wiring should be completed by a trained electronic technician.To mount the reader1Power down the vending machine.Refer to the vending machine operation manual.2Prepare a 3.3" x 4.2" cut-out (slightly larger allows reader to fit easily), and then drill four 3/16" holes for mounting studs in the center locations of the slots. See: The Vending Reader Face and Mounting Dimensions (page 1-4).If replacing an existing bill acceptor, remove the bill acceptor.If installing in a pre-cut opening, remove the filler plate.2 PLACES2 PLACES
RE A D E R  IN S T A L L A T I O NPRINTED JUNE 4, 20091-53Slide the face of the reader through the opening from the inside of the machine.If using a mounting plate, slide it over the face of the reader from the outside of the machine.4Install four flat washers and four nuts or threaded standoffs onto the threaded studs to secure the reader.If installing in a non-conductive panel in the vending machine (such as a plastic front panel), a customer supplied ground wire should be connected from one of the mounting studs to a grounded metal part inside the machine.Data cables are susceptible to electrical noise that can corrupt data. Avoid routing cables near electrical equipment, including fluorescent lights, compressors, and motors.MDB connector123ConfigurationPort10/100Network ConnectionMDBConnection4
VE N D I N G  RE A D E R  V R 4 1 0 0  I N S T A L L A T I O N  GU I D EDO C U M E N T  1 2 7 7    R E V  0 2PRINTED JUNE 4, 20091-6To connect the reader cables1Connect the single connector end of the supplied MDB 'Y' cable (p/n 055-800-132) to the MDB connector on the back of the VR4100 Reader.2Disconnect the coin mechanism MDB connector from the machine controller; remember where it was connected.3Connect the double connector end of the supplied MDB 'Y' cable to a.) the coin mechanism MDB connector, and b.) the machine controller MDB connector. A 16' MDB extension cable (VE/MDBDPCE16) is available from Blackboard if the supplied 30" cable is not long enough.4Connect one end of the supplied CAT5 network cable into the reader:Ethernet connection (10/100Base-T): 'NET' portThe network cable is a CAT5 patch cable with RJ45 connectors on each end.5Route the network cable from the VR4100 out the back of the vending machine.Typically this should be routed across the door hinge along a cable bundle that already crosses the door hinge. Use wire ties to hold all wires away from any mechanically moving parts such as hinges, the coin return lever linkage, door latch, etc.DO NOT connect the other end of the network cable to the wall plate until reader Configuration is complete.6Power up the vending machine.This powers up the reader.
RE A D E R  CO N F I G U R A T I O NPRINTED JUNE 4, 20091-7READER CONFIGURATIONThe VR4100 requires an IP address and Host IP address to communicate with BbTS. If using DHCP, the reader does not need to be configured. Configure the VR4100 Reader, use one of three communication modes:Front panel (Touch Screen) swipe or tap a service cardSee:Front panel (Touch Screen & Service Card) configuration (page 1-7).RS-232 use an RS-232 terminal (i.e. computer and HyperTerminal software) & Configuration CableSee:RS-232 or web service configuration (page 1-8)Web Service via IPthrough an Ethernet connectionSee:RS-232 or web service configuration (page 1-8)To configure the reader using Front Panel Configuration1Swipe or tap the specially encoded service card.2Set the configuration parameters using the front panel display. See:VR4100 Configuration Flowchart (page 1-9).
VE N D I N G  RE A D E R  V R 4 1 0 0  I N S T A L L A T I O N  GU I D EDO C U M E N T  1 2 7 7    R E V  0 2PRINTED JUNE 4, 20091-8To configure the reader using RS-232 or web service1Open a terminal program (RS-232 or Web Service)If using RS-232, establish connection settings:For RS-232 Config Port Pinouts, see: RS-232 Config Port Pinout (page 1-8).2Login using the default password: IPrdr4U.The password is case sensitive. 3Type config, and then press Enterat the reader menu.4Set the configuration parameters.See:VR4100 Configuration Flowchart (page 1-9).Table 1-1: RS-232 Config Port PinoutVR4100 (RJ12)PC Serial PortDB9 ConnectorSignalPin 1 Pin 5 GroundPin 3 Pin 3 Receive (RX)Pin 4 Pin 2 Transmit (TX)
RE A D E R  CO N F I G U R A T I O NPRINTED JUNE 4, 20091-9
VE N D I N G  RE A D E R  V R 4 1 0 0  I N S T A L L A T I O N  GU I D EDO C U M E N T  1 2 7 7    R E V  0 2PRINTED JUNE 4, 20091-10RESTORE FACTORY DEFAULT SETTINGSReset the reader default settings to restore the original password.To Restore Factory Default Settings1 and then unplug the MDB cable from the reader.Disconnecting the MDB cable powers down the reader.2Reconnect the MDB cable, and immediately type three ASCII x characters.the reader boot process will reset to the default settings.
RE A D E R  TE S TPRINTED JUNE 4, 20091-11READER TESTTo test the reader1After configuring the reader, connect the other end of the CAT5 network cable into a 10/100 Base-T network jack.'Out of Service 100': Check with the vending machine manufacturer to see how to configure the machine to support MDB card readers, or possibly, to configure the machine to send cash audit messages to the card reader.1Swipe or tap a card, and then press CANCEL.Verify the reader returns to the idle display (Please Swipe or tap xxxxxxxxx Card).2Insert coins, and then press the coin return lever on the vending machine.Verify the reader returns to the idle display.3Insert money (coins or bills), and then select a product that costs less than the amount inserted.Verify the reader displays the proper amount and returns to the idle display.4Insert money (coins or bills), and then select a product that costs the exact amount inserted.Verify the reader displays the proper amount and returns to the idle display.5Swipe or tap a card, and then select a product that costs less than the maximum credit amount set in the BbTS host.Verify the reader displays the proper amount and returns to the idle display.6Swipe or tap a card, and then select a product that costs exactly the maximum credit amount set in the BbTS host.Verify the reader displays the proper amount and returns to the idle display.7In the BbTS host, verify the test transactions posted properly for each test case.
VE N D I N G  RE A D E R  V R 4 1 0 0  I N S T A L L A T I O N  GU I D EDO C U M E N T  1 2 7 7    R E V  0 2PRINTED JUNE 4, 20091-12READER AUDITReader Audits are implemented at cash collections for reporting collections to the BbTS. The Audit is initiated with a Manager Card swipe or tap. The reader displays Audit messages at a slow rate for manually recording, about 10 seconds per message. Once the entire message cycle is complete, the reader reports the date, manager, and amount of cash transactions to BbTS and resets interval totals to zero. The BbTS Net Sales By Location Report reports the amounts.A Manager Card must be swiped to initialize audit counts.Press to advance messages at a faster pace.Pressing  at the Cancel Message, aborts the audit -- interval totals are not reset. Pressing   while swiping or tapping the card allows a normal transaction.Table 1-2: VR4100 Reader Audit MessagesRdr Loc xxxxxxAbbreviated reader name configured in BbTSmm/dd/yy hh:mm:ss The current date and time.CardInt$ $ xxxx.xxDollar value of card transactions in current interval, since last audit.CardInt# xxxxxxNumber of card transactions in current interval, since last audit.CashInt$ $xxxx.xxDollar value of cash transactions in current interval, since last audit.CashInt# xxxxxx Number of cash transactions in current interval, since last audit.CardTot$ $xxxx.xxDollar value of card transactions since reader was initialized.CardTot# xxxxxxNumber of card transactions since reader was initialized.CashTot$ $ xxxx.xxDollar value of cash transactions since reader was initialized.CashTot# xxxxxxNumber of cash transactions since reader was initialized.CANCEL? hit cnclPressing CANCEL aborts interval resets.
RE A D E R  AU D I TPRINTED JUNE 4, 20091-13Table 1-3: VR4100 Reader Status MessagesOut of Srvc 900FLASH memory program error. Return reader to Blackboard for service.Out of Srvc 901CRC error on a stored transaction. Return reader to Blackboard for service.Out of Srvc 001Complete configuration not received by BbTS. Check reader setup and resend download.Out of Srvc 002Off-line transaction storage is full. Bring the reader on-line.Out of Srvc 100Complete configuration not received from vending machine Controller. Power cycle vend-ing machine. Verify Controller supports MDB reader.Reader DisabledController disabled or the machine is out of product.Card Use Disabled Reader is off-line and off-line transactions are disabled.Please Swipe or tapxxxxxxxx cardReader is ready for use. (xxxxxxxx is the configured BbTS card name.)
VE N D I N G  RE A D E R  V R 4 1 0 0  I N S T A L L A T I O N  GU I D EDO C U M E N T  1 2 7 7    R E V  0 2PRINTED JUNE 4, 20091-14READER SPECIFICATIONSPhysical Size:  Weight: 0.72 lbsInput Power:  24-34VDC 500mA maxOperating:  Temperature: 0 - 60+ degrees CelsiusRelative Humidity: 0 - 95%, non-condensingAltitude: 0 - 10,000 feetNon-Operating:  Temperature: -20 to 70+ degrees CelsiusRelative Humidity: 0 - 95%, non-condensingAltitude: 0 - 35,000 feetThis device contains two integrated lithium batteries (BR2032). There is a risk of fire if the battery is replaced with an incorrect type. Proper disposal of a used battery is essential.

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