Trio Datacom QR450 UHF Remote Data Radio User Manual

Trio Datacom Pty Ltd (a wholly owned company of Schneider Electric) UHF Remote Data Radio

Contents

User Manual

1 Document Number: 0100SM1401 Issue: 10-14Trio Q Data RadioUser Manual
2 Document Number: 0100SM1401 Issue: 10-14Part G– Quick Start Guide 71Step-by-Step Point to Point Setup 71Step-by-Step eDiags Setup 75System Topology Configuration 76Serial and MODBUS 82Single Frequency (Simplex) Mode 87Part H – Advanced 88Connectivity 88Ease of Use 96Security 107Part I – Installation & Commissioning 108Optimizing the Antenna for Rx Signal 110Commissioning 111Part J – Firmware Updating and Maintenance 112Firmware Updating 112Global Firmware Updating 113Fuse Replacement - QR450 115Part K – Support Options 116ContentsPart A – Preface 3Safety Information 3Revision History 5Important Information 5Compliance Information 6Part B – Feature Overview 7Introduction 7Features and Benefits 8Q Data Radio Range 9Part C – System Topologies & Operating Modes 11System Topologies 11Operating Modes 16Part D – Feature Detail 18Hardware 18Efficiency and Bandwidth 19Connectivity 29Ease of Use 31Security 37Part E – Radio Planning and Design 39Radio Path analysis 39BER & Fade Margin 41Radio Accessories 42RF Feeders and Protection 43Part F – Quick Reference Guide 44Introduction 44Half Duplex Radio - QR450 44Full Duplex Radio - QB450 51Hot Standby Full Duplex Radio - QH450 56LED indicators 63Connecting Antennas 65Communication Ports 65Activating Transmitter 67Factory Default 67Digital I/O 68Connecting to Web User Interface (WUI) 69Resolving Ethernet Connection Issues 70
3 Document Number: 0100SM1401 Issue: 10-14Safety InformationRead these instructions carefully, and look at the equipment to become familiar with the device before trying to install, operate, or maintain it. The following special messages may appear throughout this documentation or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure. WEEE Notice (Europe)This symbol on the product or its packaging indicates that this product must not be disposed of with other waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and help ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact the dealer from whom you originally purchased the product.Dieses Symbol auf dem Produkt oder seinem Verpacken zeigt an, daß dieses Produkt nicht mit anderer Vergeudung entledigt werden darf. Stattdessen ist es Ihre Verantwortlichkeit, sich Ihre überschüssige Ausrüstung zu entledigen, indem es rüber sie zu einem gekennzeichneten Ansammlungspunkt für die Abfallverwertung elektrische und elektronische Ausrüstung übergibt. Die unterschiedliche Ansammlung und die Wiederverwertung Ihrer überschüssigen Ausrüstung zu der Zeit der Beseitigung helfen, Naturresourcen zu konservieren und sicherzugehen, daß es in gewissem Sinne aufbereitet wird, daß menschliche Gesundheit und das Klima schützt. Zu mehr Information ungefähr, wo Sie weg von Ihrer überschüssigen Ausrüstung für die Wiederverwertung fallen können, treten Sie bitte mit dem Händler in Verbindung, von dem Sie ursprünglich das Produkt kauften.This is the safety alert symbol. It is used to alert you to a potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.The addition of this symbol to a Danger or Warning safety label indicates that an electrical hazard exists, which will result in personal injury if the instructions are not followed.Part A – PrefacePart A - PrefacePLEASE NOTE Electrical equipment should be installed, operated, serviced, and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.WARNINGWARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.CAUTIONCAUTION indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury.NOTICENOTICE is used to address practices not related to physical injury. WARNINGHAZARD OF BURNThe QR450 must be installed in a restricted access location.. Failure to follow these instructions can result in death or serious injury.WARNINGHAZARD OF BURNWhere an QB450 is to be operated between 60ºC and 70ºC (122°F and 158°F), it must be installed in a restricted access location.Failure to follow these instructions can result in death or serious injury.WARNINGHAZARD OF THERMAL BURNS•High operating temperature.•Avoid direct contact with device while in operation.•Install device in a restricted access location to avoid unintentional contact.Failure to follow these instructions can result in death or serious injury.WARNINGHAZARD OF RADIO FREQUENCY (RF) BURNSEnsure that a matching load or antenna is attached to the RF port prior to applying power to the device.Failure to follow these instructions can result in death or serious injury.WARNINGHAZARD OF EXPLOSIONEnsure that all connected equipment is grounded to the power source ground termination.Failure to follow these instructions can result in death or serious injury.For the definition of a restricted access location, please refer to the ETSI EN 60950 standard.
4 Document Number: 0100SM1401 Issue: 10-14Before using this product, read the Safety Information, Compliance information and all recommendations related to the purchased wireless communications equipment found within the Installation and Commissioning section found within the product user manual. The product user manual is available at www.schneider-electric.comThis environment is “enclosed”. It can be installed without any specific protection in areas with restricted access and low pollution levels (not exceeding 2), for example; stations or control rooms which have neither machines nor any activity generating metallic dust or other metallic particles. In other environments, it is recommended to follow rules as defined in the user manual. For the definition of a restricted access location, please refer to the ETSI EN 60950 standard.EnvironmentWARNINGHAZARD OF DEATH OR SERIOUS INJURY•The QR450 must be installed in a restricted access location. •Where an QB450 is to be operated between 60ºC and 70ºC (140°F and 158°F), it must be installed in a restricted access location.•Make sure that the operating temperature (equipment surrounding air) never exceeds 70 °C (158 °F)•Ensure all radio equipment is installed with a lightning arrestor.•Ensure all connected equipment is grounded to the power source ground termination.•Whereaninternalfuseistobereplaced,thereplacementfusemustbeofthespeciedtype and current rating. Refer to fuse replacement instructions within the Product User Manual before servicing.•Ensure a matching load or antenna is attached to the RF port prior to applying power to the device.•RF Exposure - The radio equipment described in the Product User Manual emits low level radio frequency energy. The concentrated energy may pose a health hazard depending on the type of antenna used. To satisfy EU, FCC and Industry Canada requirements a minimum separation distance should be maintained between the antenna of this device and persons during operation as per the table below Range of Antenna gains (dBd)Minimum Separation from Antenna (Meters)Minimum Separation from Antenna (Feet)0 to 4 1.3 44 to 8 2.4 6.88 to 12 3.3 10.812 to 16 5.2 17Failure to follow these instructions can result in death or serious injury.In order to improve the security of you installation, follow the rules below:WiringPart A - PrefaceWARNINGHAZARD OF UNINTENDED EQUIPMENT OPERATIONTake every precaution at the installation to prevent a wrong activation of the wireless communications equipment in case of malfunctioning. This equipment is not a functional safety product.Failure to follow these instructions can result in death or serious injury.NOTICEHAZARD OF EQUIPMENT DAMAGEThe radio modem can be damaged if there is any potential difference between the chassis-ground, RS232 signal ground, power (-) input, or antenna coaxial shield. Before connecting any wiring, ensure all components are earthed to a common ground point.Failure to follow these instructions can result in equipment damage.
5 Document Number: 0100SM1401 Issue: 10-14Revision HistoryIssue: 08-14D - (August 2014) Initial release.Issue: 09-14 - (September 2014) Added QH450 Issue: 10-14 - (October 2014) Updated Compliance information.Part A - PrefaceImportant Information© Copyright 2014 Trio Datacom Pty Ltd All Rights ReservedThis manual covers the operation of the Q Data Radio range. Specifications described are typical only and are subject to normal manufacturing and service tolerances.Trio Datacom Pty Ltd reserves the right to modify the equipment, its specification or this manual without prior notice, in the interest of improving performance, reliability or servicing. At the time of publication all data is correct for the operation of the equipment at the voltage and/or temperature referred to. Performance data indicates typical values related to the particular product.This manual is copyright by Trio Datacom Pty Ltd. All rights reserved. No part of the documentation or the information supplied may be divulged to any third party without the express written permission of Trio Datacom Pty Ltd.The manual is also proprietary to Trio Datacom Pty Ltd and are supplied for the purposes referred to in the accompanying documentation and must not be used for any other purpose. All such information remains the property of Trio Datacom Pty Ltd and may not be reproduced, copied, stored on or transferred to any other media or used or distributed in any way save for the express purposes for which it is supplied.Products offered may contain software which is proprietary to Trio Datacom Pty Ltd. However, the offer of supply of these products and services does not include or infer any transfer of ownership of such proprietary information and as such reproduction or reuse without the express permission in writing from Trio Datacom Pty Ltd is forbidden. Permission may be applied for by contacting Trio Datacom Pty Ltd in writing.
6 Document Number: 0100SM1401 Issue: 10-14WARNINGHAZARD TO HEALTH DUE TO RADIO FREQUENCY (RF) EXPOSURE•The radio equipment described in this user manual emits low level radio frequency energy. The concentrated energy may pose a health hazard depending on the type of antenna used. •To satisfy EU, FCC and Industry Canada requirements a minimum separation distance should be maintained between the antenna of this device and persons during operation as per the table below.Range of Antenna gains (dBd)Minimum Separation from Antenna (Meters)Minimum Separation from Antenna (Feet)0 to 4 1.3 44 to 8 2.4 6.88 to 12 3.3 10.812 to 16 5.2 17Failure to follow these instructions can result in death or serious injury.Part A - PrefaceSite GroundingEnsure that the chassis mounting plate, power supply (-) Ground, RTU terminal device, and lightning arrester, are all securely connected to the ground in the building installation or a common ground point to which an earth/ground stake is attached. R&TTE Notice (Europe) Applies to models TBURQx4xx-ExxxxxxxIn order to comply with the R&TTE (Radio & Telecommunications Terminal Equipment) directive 1999/5/EC, all radio modem installations must include an external in-line lightning arrestor or equivalent device that complies with the following specifications: •DC Blocking Capability - 1.5kV impulse (Rise Time 10mS, Fall Time 700mS) (Repetition 10 Times) or 1.0kV rms 50Hz sine wave for 1 minute.Trio Datacom declares that the Q data radio range is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC. Therefore the Trio Datacom Q data radio range is labelled with the following CE-marking.FCC Notice (Hot Standby Controller Only)This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, equipment may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Re-orient to relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different to that which the receiver is connected.•Consult the dealer or an experienced radio/television technician for assistance.Compliance InformationExclusion Zone3m Clearance allowed for5m3.3m3.3mTypical Antenna Installation Exclusion ZoneThe diagram below shows the exclusion zone for a typical antenna installation. The details of this typical system are as follows:•Q Data Radio - 40dBm (10W)•Antenna - Yagi 14 dBd/16.15 dBi gain•Lightning Arrestor - 0.5dB loss•Cable Run - 1.5dB loss0891Collocating the QR450 remote (Europe)The QR450 is a remote radio and should not be collocated with other transmitting equipment.FCC NoticeThis device complies with part 15 of the fcc rules. operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Note: The manufacturer is not responsible for any radio or tv interference caused by unauthorized modifications to this equipment. such modifications could void the user’s authority to operate the equipment.
7 Document Number: 0100SM1401 Issue: 10-14Part B – Feature OverviewIntroductionThe Trio Q is a family of data radios designed for wireless transport of Telemetry and Remote SCADA data using the licensed UHF spectrum.Trio Q Data Radios are ideal where:•Total ownership and control of the data radio network is required•There are long distances to cover•Public Communications (ie: Cellular) is too expensive or unreliable•Variety of communications delivery is requiredTrio Q Data radios are suitable for a wide variety of applications that require the transport of serial or Ethernet protocols, including DNP, MODBUS and IEC, over distances of that up to 50Km (30 miles). Common applications include the monitoring and control of remote assets in the management of:•Water and Waste Water•Electrical Distribution and Sub Station automation such as those found in Smart Grids•The extraction and transportation of Oil & GasHowever, as data transport is transparent to the application, there are virtually no application-specific constraints, other than data throughput and range.A typical radio system topology permits a central master / control application, like a SCADA Host system for example, to communicate with remotely-situated application equipment such as RTUs or PLCs; using single or dual-frequency radio channels in the 400 MHz UHF band. A diverse range of system topologies are possible, but in general remote sites communicate directly with the entry point or via repeater stations when direct communication is not possible.Trio Q Data Radios come in a variety of hardware form factors. The QR450 Half-Duplex Radio, is ideal for deployment at remote sites, and operates in simplex or half-duplex modes. Built around a rugged but compact die-cast housing, complete with physical mounting locations, it also has an optional DIN rail mounting kit. Complementing this is the QB450 Full Duplex Radio, which is ideal for deployment at entry point or repeater sites as it provides high performance full-duplex operation in a 1RU 19” rack form factor. Where redundancy is of value, there are also Hot Standby variants of both the full and half duplex radios. Over-the-air data speeds are now four times faster than those found in existing licensed data radio systems. Additionally, the radio system can dynamically change its speed during a signal fade or rain storm, enhancing reliable operation, even at the fastest speeds. Combined with features like IP routing and automatic retries, together with advances in collision avoidance, Trio Q provides the ideal platform for building a scalable, easy-to-use, licensed data radio system, where users can greatly increase the number of remote sites per system, and the amount of data transported over the network. Trio Q data radios operate between 400 and 518MHz, are approved for use by ETSI & ACMA, are software-configurable for 12.5kHz or 25kHz channels, and up to 10W of Transmit power even at the fastest speed.There are two Ethernet and two serial ports, that operate in either a Layer-2 Ethernet or Layer-3 IP routing mode. For serial data, both RS-232 and RS-485 is supported using embedded terminal servers, secured by 256-bit AES encryption. Diagnostics and Configuration are performed via web server, Telnet/SSH or serial console, and built in wizards take out the guess work. SNMP traps can provide real time alarm detection of parameters and Integration into ClearSCADA is painless with library templates .In summary, Trio Q Data radios offer enhanced flexibility, security and reliability, even in harsh, remote environments. They provide an ideal foundation on which to build a data radio system that is scalable, has extended reach, and is virtually future-proof, to help you protect the value of your investment.Part B – Feature Overview
8 Document Number: 0100SM1401 Issue: 10-14Common Features – QR450 | QB450 | QP450 | QH450 Radio•UHF Frequency Band Operation : 400-450MHz and 450-518MHz•12.5kHz and 25kHz channel operation in one radio model•User configurable transmitter output power up to 10 Watts•Coverage of common international frequency bands•Designed to meet international FCC & ETSI radio regulatory requirements•VSWR and over temperature protection•Operation over full -40°C to +70°C (-40 to 158°F) ambient temperature range•Automatic frequency offset compensation for years of service/calibration free operation Ethernet•Transport of Ethernet based protocols (including UDP, TCP, DHCP, ARP, ICMP, STP, IGMP, SNTP & TFPT)•Layer-2 Ethernet Bridge Mode & Layer-3 IP Router mode•Maximum narrowband channel utilization with smart peer-to-peer repeating, broadcast filtering and data compression•SNMP access to radio diagnostics parameters (including alarm detection and traps)•Legacy RS-232/RS-485 serial support via embedded terminal servers (UDP/TCP) and MODBUS/TCP gateway•Configuration via embedded HTTP, HTTPS web interface and/or Telnet/SSH/Serial console•Local and (one to N) broadcast firmware upgrades•Embedded NTP Time Server (NTP Client / Server / Client-Server / Manual modes) Modem•Dynamic Speed Selection: QoS/RSSI based automatic speed selection (or fixed mode)•RF Data Rates: Up to 32kbps in a 12.5kHz ETSI Channel & 56kbps in a 25kHz Channel•ChannelShare+™: Advanced dynamic supervisory collision avoidance system Security•Support for 256-bit AES encryption#•Password protected HTTP and HTTPS configuration/diagnostics management interface•Password protected Telnet, SSH and Serial console interface Diagnostics•Compatible with the Trio TVIEW+ Diagnostics Network Management Software•Embedded error rate testing facilities•Diagnostics parameters available for Tx Power, RSSI, DV Supply Volts, Frequency Offset, Temperature and VSWR•In-build event logging facility Approvals•Europe (ETSI): ETSI EN 300 113, EN 301 489, EN 60950 •United States (FCC): FCC Part 15, Part 90 •Canada (IC): IC RS119, ICES-001 •Australia (ACMA): ACMA AS4295-1995 (Data)Note #: Export and import restrictions may apply.Features and BenefitsPart B – Feature Overview
9 Document Number: 0100SM1401 Issue: 10-14•Simplex or Half duplex operation•Small form factor, rugged die cast housing 115 x 34 x 164mm (4.52” x 1.33” x 6.45”)•10-30 V DC supply voltage.•DIN Rail Mounting Kit Option (TBURDIN-KIT-TYPEA)Half Duplex RadioFull Duplex Base RadioHalf Duplex Hot Standby Base RadioQ Data Radio RangePart B – Feature Overview•Simplex or Half duplex operation•Duplicated redundant transceiver configuration•Automatic change-over •19" 1RU rack mount•Digital Inputs & Outputs•Multiple power supply options:•11-30 V DC•-48 V DC•110/240 V AC •Full Duplex operation (100% duty cycle)•19" 1RU rack mount•Digital Inputs & Outputs•Multiple power supply options:•11-30 V DC•-48 V DC•110/240 V ACQR450 - Half Duplex RadioThe QR450 Half Duplex Radio is ideal for remote applications as it has a smaller form factor, allowing the product to be installed in space restricted cabinets/enclosures. The QR450 can also be used as an Entry Point (Base/Master Station) or repeater for systems with a small number of remotes where the transmitter duty cycle is low.Features of the QR450 include:QP450 - Hot Standby Half Duplex RadioComplimenting the QR450 half duplex remote radio, the QP450 half duplex radio is ideal for deployment at base & repeater sites in systems using single frequency (simplex) operation. In high duty cycle applications, the QP450 delivers maximum rated transmitter power in ambient temperatures up to +70°C (158°F).The features of the QP450 include:QB450 - Full Duplex RadioComplimenting the QR450 half duplex remote radio, the QB450 full duplex radio is ideal for deployment at base & repeater sites in systems using two frequency operation. In high duty cycle applications, the QB450 delivers maximum rated transmitter power in ambient temperatures up to +70°C (158°F). Where 1+1 hot standby redundancy is required, the half duplex QP450 and the full duplex QH450 are available.Features of the QB450 include:
10 Document Number: 0100SM1401 Issue: 10-14Full Duplex Hot Standby Base RadioQH450 - Hot Standby Full Duplex Radio Complimenting the QR450 half duplex remote radio, the QH450 full duplex radio kit is ideal for deployment at base & repeater sites in systems using two frequency operation. In high duty cycle applications, the QH450 delivers maximum rated transmitter power in ambient temperatures up to +70°C (158°F). Where 1+1 hot standby redundancy is not required,the full duplex QB450 base/repeater station is available.The features of the QH450 include:•Full Duplex operation (100% duty cycle)•Ethernet link monitoring and shared IP address provides smart Ethernet redundancy •Remote monitoring, control and changeover of duplicated base/repeater stations•Hot swappable modular 19” rack mount transceiver configuration (3 RU total)•Automatic change over upon alarm detection of transmitter, receiver, data alarm detection, power supply and data connectivity. •Digital Inputs & Outputs•Multiple power supply options:• 11-30 V DC• -48 V DC• 110/240 V AC•Hot Standby Controller power supply• 11-14V DC (from output of QBs)• Max Current: 800mAPart B – Feature Overview
11 Document Number: 0100SM1401 Issue: 10-14Part C – System Topologies & Operating ModesPart C – System Topologies & Operating ModesSystem TopologiesIntroduction Fundamental to understanding the use of the Q data radio range in your system is the need for a basic understanding of the different types of radio system topologies and system topology functions.System Topologies:Point to Point (PTP): •A system topology with two radios, one Entry Point and one RemotePoint to Multipoint (PTMP):•A system topology with three or more radios, one Entry Point that directly communicates to two or more Remotes.Point to Multipoint via a Repeater (PTMP/R): •A system topology with three or more radios, one Entry Point that communicates via a repeater to two or more Remotes.Point to Multipoint via multiple Repeaters:•A system topology with four or more radios, one Entry Point that communicates via multiple cascaded repeaters to one or more Remotes.Multipoint to multipoint (MPTMP):•A system topology with one Entry Point and one or more remotes, and no repeaters, where remotes can talk directly to the Entry Point or to each other. •Only works with Simplex frequencies.System Topology Functions:Entry Point:•The radio where user data enters the systems. Typically connected (directly or indirectly) to the Master RTU or SCADA Host.Repeater:•A radio which repeats data from an Entry point to Remote, or Remote to Remote, or Repeater to Repeater. Remote:•A radio which is the endpoint or perimeter of the system topology. Each type of network is described in the following diagrams. Point-to-Point (PTP)A Point to Point (PTP) network has one Entry Point and one Remote radio. When full duplex radios are installed, full data throughput can be achieved in each direction. Alternatively, half-duplex radios can also be implemented although collision avoidance should be enabled.Full Duplex radios have the advantage that they simulate a cable connection with respect to the connected devices. Even if one device transmits continuously it will not block the other device from sending data. This is useful for applications that expect full duplex communications or that are not designated to be radio modem friendly.
12 Document Number: 0100SM1401 Issue: 10-14Point to Multipoint (PTMP)A Point to Multipoint (PTMP) network is normally chosen when a central site (i.e.: The HOST application) needs to communicate with multiple REMOTE sites.Point to Multipoint (PTMP) operation requires the Entry Point site to have adequate RF coverage of all Remote sites. A PTMP offers optimal available bandwidth and data latency when multiple remote sites are required. In a multiple access radio system (MAS), communication occurs from a common site (the Entry Point) to all others, either using a half duplex or simplex radio channel. In addition, remote sites can communicate to each for peer to peer messaging, via the Entry Point.For two frequency systems, to facilitate efficient data communication and support features such as the ‘Channel Share+’ collision avoidance mechanism, it is recommended that the Entry Point be a full duplex radio (QB/QH). Utilizing a half duplex Entry Point radio is possible, however some features may not be available and system performance may be lower when compared to using a full duplex entry point.In most applications, this type of system topology is more efficient than other topologies.Part C – System Topologies & Operating Modes
13 Document Number: 0100SM1401 Issue: 10-14Point to Multipoint via Repeater (PTMP via Rep)A Point to Multipoint via repeater (PTMP/R) network is a variation of the Point To Multipoint (PTMP) network. It is normally chosen when the site where the Host application (i.e.: Entry Point) does not have adequate RF coverage of Remote sites in the network. This network topology consists of a radio configured as a Repeater (typically full duplex), an entry point radio and a number of remotes. The repeater can be configured to repeat data based on either IP layer 2 (Bridge mode), or IP layer 3 (Router mode) rules. The repeater should be located at a site with adequate RF coverage to each of the remotes. For two frequency systems, to facilitate efficient data communication and support features such as the ‘Channel Share+’ collision avoidance mechanism, it is recommended that the Repeater be a full duplex radio (QB/QH). Utilizing a half duplex Entry Point radio is possible, however some features may not be available and system performance may be lower when compared to using a full duplex entry point.Other aspects of the Point to Multipoint network apply to this network topology.Part C – System Topologies & Operating Modes
14 Document Number: 0100SM1401 Issue: 10-14A PTMP via multiple repeaters system is a variation of the PTMP/R system. It is normally chosen when the site where the Host application (i.e.: Entry Point) together with the first repeater have inadequate RF coverage of remote sites in the network.In this system topology, there are multiple radios configured as repeaters. The PTMP/R with multiple repeater system topology is only possible when using IP routing mode. Each repeater is configured to repeat traffic based on destination IP address.The repeaters should be located at sites with adequate RF coverage for the remote sites. For two frequency systems, to facilitate efficient data communication and support features such as the collision avoidance mechanism, it is recommended that the first Repeater be a full duplex radio (QB/QH). Utilizing a half duplex Repeater is possible, however some features may not be available and system performance may be lower when compared to using a full duplex entry point. Other aspects of the Point to Multipoint network apply to this network topology.Point to Multipoint via Multiple Repeaters (PTMP via multiple Reps)Part C – System Topologies & Operating Modes
15 Document Number: 0100SM1401 Issue: 10-14Flat Multipoint to Multipoint (MPTMP) - SimplexA Multipoint to Multipoint network is a variation of the Point To Multipoint network. It is primarily used when the system requirement is for each site to be able to communicate directly with every other site. This requires every site to have adequate RF line of sight to every other site along with the use of simplex frequencies (Rx & Tx frequencies are the same).In this system topology, each site typically require the use of an omni directional antenna. This is to provide an even spread of antenna gain to and from each site. Part C – System Topologies & Operating Modes
16 Document Number: 0100SM1401 Issue: 10-14Operating ModesIntroductionThis section assumes the reader has an operational understanding of industrial Ethernet.A typical Ethernet network consists of a number of IP devices, all which share the requirement of data communication. In order for a pair of devices within an Ethernet based network to communicate with one another, they need to be able to address data to a specific destination (in this case, each other). MAC Address - MAC addresses identify Ethernet devices on a network when operating at Layer-2. All Ethernet ports in devices have their own unique media access control (MAC) address. There are special MAC addresses used for broadcast and Multicast messages.IP Address - An IP address is a numerical label assigned to each device (e.g., Radio, RTU, SCADA Host) participating in a computer network that uses the Internet Protocol for communication. An IP address serves two principal functions: •Host or network interface identification and•Location addressing.Subnet - A subnet is a subdivision of an IP network. It allows a network designer to segment a large IP network into smaller, manageable sub networks. This can assist in the allocation of IP addresses and the management of network bandwidth. Subnet Mask - Together with the IP address, the subnet mask is used to determine which subnet a device belongs to. Gateway - A gateway forwards IP messages between devices on different subnets in an IP network. A gateway uses configurable routing rules to determine where to forward an IP message.Route - A route is a rule that indicates where an IP message needs to be sent in order to get to a specific device on an IP network.Transparent Bridge ModeThe Q data radios can be configured to operate in a transparent bridge mode. This mode transports all data as layer 2 Ethernet traffic over the radio network. Each radio will behave like a layer 2 Ethernet switch, transparently forwarding data, based on rules, dynamically determined from device MAC addresses. Although traffic is transported at layer 2, each radio requires an IP address in order for a user to access radio management features (web server/telnet/diagnostics/etc..).The example below shows a typical PTMP/R topology, with all radios operating in bridge mode.From an IP network perspective, each radio within the topology above, effectively looks like an Ethernet switch. See the example below.Part C – System Topologies & Operating Modes
17 Document Number: 0100SM1401 Issue: 10-14Router ModeThe Q data radios can also be configured to operate in router mode. Router mode provides the radio the ability to route IP data, based on user configurable network routing rules (OSI model layer 3), between devices on different subnets. The benefits of router mode include:•Faster poll times•Higher throughput•Improved management of IP addressesEach radio behaves as a network gateway for its corresponding subnet. This allows a network designer to segment a wide area IP network (WAN) into smaller subnets, which minimizes the amount of over the air radio traffic. The example below shows how router mode segments an IP radio network into smaller subnets. Each radio has it’s own subnet, represented in the example by dashed colored boxes.Part C – System Topologies & Operating Modes
18 Document Number: 0100SM1401 Issue: 10-14Part D – Feature DetailPart D – Feature DetailHardwareQR450 - Half Duplex RadioQB450 - Full Duplex RadioQR450 Hardware OverviewM ti H lDiagnostics & Management• Status LEDsRSSI O t tMountingHoles• Flat Panel Mounting• DIN Rail Mounting•RSSI Output• Factory ResetDC PowerRF Port• 10-30 V DC• 5W standbyEthernet Ports• 2 x 10/100 MBps• Auto MDIX Sensing• Up to 10W RF Power• High VSWR Foldback• -40 to +70 degC (-40 to +158 degF)•Over TemperatureFoldback•Over TemperatureFoldbackSerial Ports• Dual RS-232 Serial Ports• Shared on single DB-9 Connectorg• Break Out cable if two ports required• RS-485 mode supportedQB450 Hardware OverviewDigital Inputs / Outputs• 3 DI / 3 DO•Alarm OutputRF Port• Up to 10W RF Power•SeparateTx/Rx Connections•Alarm Output• Read/Write via SNMP•SeparateTx/Rx Connections• High VSWR Foldback• Over Temperature FoldbackS EDSGeneral19” 1RU R k M t dStatus LEDS• Status LEDs• RSSI Output•Factory ResetEthernet Ports• 3 x 10/100 MBps•Auto MDIX SensingSerial Ports• Dual RS-232 Serial PortsSh d i l DB9C t•19” 1RU Rack Mounted• -40 to +70 degC (-40 to +158 degF) @ 100% duty cycle• Full Duplex OperationFactory Resetg•Shared on singleDB-9 Connector• Break Out cable if two ports required• RS-485 mode supportedpp• Temperature Controlled Fan forced cooling
19 Document Number: 0100SM1401 Issue: 10-14ARQsAutomatic Repeat reQuests (ARQs): When enabled, ARQs confirm successful reception of data transmitted over the air. Each time a radio (originator) transmits data, the receiving radio replies with an acknowledgement back to the originator, confirming successful reception of the data. If an acknowledgement is not received by the originator within an acceptable time frame, the originator declares the data lost and retransmits the data. The number of retransmit attempts is user configurable (i.e. when ARQ = 2, there will be a maximum of two retransmit attempts per message).When Ethernet data is not successfully transmitted over a radio network (i.e. due to a data collision), Ethernet devices can interpret this as network congestion, resulting in unnecessary slow down of SCADA polling. ARQs increase the probability of successful transportation of data over the radio link. However, when ARQs are enabled, the capacity of the radio network is reduced, due to the ARQ acknowledgements. As only one device can generate an acknowledgement for received data, ARQs are not applicable to broadcast or multicast trafficRF Speeds and SensitivityThe Trio Q data radios use continuous phase modulation (CPM) which supports up to 10 Watts of transmitter output power, even at the fastest RF data rate.This avoids the need to compromise on range when operating at the fastest speeds. Two different radio variants and modulation types are available, depending on the regulatory requirements (FCC or ACMA/ETSI).•TBURQx4xx-E00xxxxxx: ‘E’ denotes ACMA/ETSI•TBURQx4xx-F00xxxxxx: ‘F’ denotes FCCNote: Contact your local sales representative if you need to confirm the applicable model for your regulatory region.Efficiency and BandwidthRegulatory RegionChannel Bandwidth (KHz) RF Speed (Kbps) BER threshold (10^6)FCC/IC12.58162432-113-110-107-100ACMA/ETSI12.58162432-113-110-107-1002514284256-111-109-106-99Host Application to Entry Point Entry Point to Remote Remote to RTUSCADA POLL SCADA POLL SCADA POLLARQ ACK (ARQ flag enabled)RTU RESPONSE RTU RESPONSE RTU RESPONSE (ARQ flag enabled)ARQ ONTypical data transaction with ARQ enabledARQ ONARQ ACKThe example below shows the ARQ behavior between a pair of radios during a typical data transaction. Part D – Feature Detail
20 Document Number: 0100SM1401 Issue: 10-14Host Application to Entry Point Entry Point to Remote Remote to RTUSCADA POLLSCADA POLLARQ ACK RTU RESPONSE RTU RESPONSE RTU RESPONSE SCADA POLL LostARQ ONAutomatic Retry ExampleARQ ONARQ ACKThe example below shows the ARQ behavior between a pair of radios when a packet is lost during a transmission (ARQ =1).SCADA POLL Acknowledgement wait timeARQ ONSCADA POLL (Automatic Retry)Note: The radio will wait 500ms for an acknowledgement, before sending an automatic retry. It is recommended that the SCADA host poll response time out time is configured to be a minimum of 3 seconds.Part D – Feature Detail
21 Document Number: 0100SM1401 Issue: 10-14Dynamic Speed SelectionTraditional narrow band SCADA data radios achieved wireless communication over long distances by transmitting at low RF data rates (typically 9600bps or less). Modern SCADA systems require faster RF data rates, due to the need to support additional traffic for Ethernet and IP. However, reliable transmission over long distances at faster RF data rates, can be difficult to achieve. To assist in reliable data transmission over long distances at faster RF data rates, the Trio Q data radios utilize dynamic speed selection. Dynamic speed selection provides the following enhancements:• Operation at the fastest possible RF speeds• Measurement of Quality of Service - QoS (success of data delivery to other end) and• Automatically adjusting to a slower RF speed to improve quality, if QoS is inadequateDynamic speed selection is individual for each remote in a point to multipoint (PTMP) system. Should one remote need to operate at a slower RF speed due to limited received RF signal, others will continue to operate at the fastest possible RF speed as dictated by their own received RF signal strength for that specific site.RF Data Rate vs RF SensitivityAs stated earlier in this section, Trio Q Data Radios have four different RF speeds for each channel bandwidth selection (12.5kHz or 25kHz). Each RF speed has a corresponding receiver 1 x 10-6 BER (Bit Error Rate) sensitivity. The slower the RF speed, the better RF sensitivity, and therefore the longer the range for a given level of reliability. Very High Speed High SpeedMedium SpeedLow SpeedDynamic Speed Selection ExampleThe further away from the master station, the weaker the received signal.Slower RF speeds are required for an acceptable level of reliabilityTxThe further away from the master station, the weaker the received signal. Slower RF speeds are required for an acceptable level of reliability.Consider the example shown in the diagram above. An entry point / base station is located in a fixed position. When communicating with a remote radio, RF energy between the two radios diminishes in strength as the signal propagates over distance. Part D – Feature DetailIn a system with out dynamic RF speed selection, the user would need to configure a suitable fixed RF speed, dependent on the signal strength at the remote site. In most applications, a minimum of 20dB fade margin is recommended for reliable operation (due to rain fades, cable degradation, multipath fading, etc). If the remote radio is fixed at a specific RF speed, then in order to maintain a received signal 20dB above the 1E-6 BER sensitivity (20dB fade margin), the user would need to decrease the RF speed when the receiving radio is further away from the transmitter. This is depicted in the diagram above by the concentric rings showing what RF speed can needs to be selected in order to maintain a 20dB fade margin.
22 Document Number: 0100SM1401 Issue: 10-14Consider now, in the below example where dynamic RF speed selection is enabled. Now that the receiving radio can adjust its RF speed dynamically, a faster RF speed can be chosen for normal operation. Even though the faster RF speed will not provide 20dB of fade margin, the system is still reliable because dynamic speed selection will drop down in RF speed when a signal fade occurs. Part D – Feature Detail•Multiple different RF speeds can be utilized simultaneously, as dictated by the site distance from the base station.•Each site will operated at the fastest possible RF speed.•Older technology can only operate at the same fixed RF speed, normally dictated by the site requiring the longest range.•All other sites are compromised by having to operate at the slower RF speedDynamic Speed - No ObstructionsOld Technology - No Obstructions
23 Document Number: 0100SM1401 Issue: 10-14•Radios which detect reduced QoS (Quality of Service) can increase reliability by dynamically reducing their RF speed to the base station.•Sites which are not impacted by reduced QoS remain unchanged.•Older technology does not have the ability to monitor the radio link QoS or dynamically adjust the over the air data rate, which can result in loss of communications.Part D – Feature DetailDynamic speed selection derives QoS from both RSSI (Received Signal Strength) and ARQ performance in order to maintain a radio link operating at the fastest speed possible for the given quality of the link.Each radio stores a table of destination MAC addresses vs fastest RF speed in a dynamic speed cache, using information learned from previous transactions over the air. In this way, the radio dynamically learns what RF speed should be chosen for a transmission. Should the transmission generate an ARQ, the radio will drop down in RF speed to improve reliability of data delivery.In the event that radio has not yet learnt the fastest RF speed for a destination MAC, the message will be transmitted out at the slowest RF speed in the given bandwidth, to provide the highest sensitivity, and therefore the highest reliability.As broadcast and multicast addresses are potentially destined for multiple radios these types messages will always be transmitted at the slowest speed. The following diagrams show how the RF data rate can be influenced by obstructions:Dynamic Speed - With ObstructionsOld Technology - With Obstructions
24 Document Number: 0100SM1401 Issue: 10-14Dynamic Speed CacheThe dynamic speed cache is used by a radio to record specific external values that are learnt. These values are then used by other processes within the radio (such as dynamic speed and ARQ) to help ensure optimum performance is achieved over the radio channel. External values that are learnt are shown in the table below.Remote Host MAC Associated Radio Serial Number RSSI levelRemote Host MAC: The MAC address of a device which is connected to a remote radio.Associated Radio Serial Number: The Unique ID of a remote radio with which the Remote Host Device/MAC is associated with.RSSI level: The signal strength received from the radio specified within the associated radio serial number field.A typical data packet structure is shown below. (For the purposes of this example, the preamble, Ethernet type and CRC fields have been excluded.)Data packets sent over the air between radios have an additional field appended. An example is shown below.Destination MAC Source MAC DatagramRadio HeadersSource Radio Serial Number ARQ FlagDestination MAC Source MAC DatagramPart D – Feature DetailConsider now, in the below example where dynamic RF speed selection is enabled. Now that the receiving radio can adjust its RF speed dynamically, a faster RF speed can be chosen for normal operation. Even though the faster RF speed will not provide 20dB of fade margin, the system is still reliable because dynamic speed selection will drop down in RF speed when a signal fade occurs. Dynamic speed selection derives QoS from both RSSI (Received Signal Strength) and ARQ performance in order to maintain a radio link operating at the fastest speed possible for the given quality of the link. The two influencing factors are:Each radio stores a table of destination MAC addresses vs fastest RF speed in a dynamic speed cache, using information learned from previous transactions over the air. In this way, the radio dynamically learns what RF speed should be chosen for a transmission. Should the transmission generate an ARQ, the radio will drop down in RF speed to improve reliability of data delivery.In the event that radio has not yet learnt the fastest RF speed for a destination MAC, the message will be transmitted out at the slowest RF speed in the given bandwidth, to provide the highest sensitivity, and therefore the highest reliability.As broadcast and multicast addresses are potentially destined for multiple radios these types messages will always be transmitted at the slowest speed.
25 Document Number: 0100SM1401 Issue: 10-14IntroductionIn many SCADA and remote Telemetry applications, there exists the potential for over the air data collisions between radios. This can occur when multiple asynchronous data traffic is present on the radio channel, such as SCADA polling, SCADA exception reports, SNMP traps, pings and ARP requests. In two frequency systems, collisions may occur on the receive channel of an Entry Point or Repeater radio, due to two or more remotes transmitting simultaneously. If this occurs, the radio will receive a corrupted message from both radios and a re-try will be required. Similarly, in simplex (single frequency) systems, collisions may occur on any receiving radio when two or more radio transmit simultaneously. In two frequency systems, collision avoidance minimizes the chance of collisions by configuring one radio, as the collision avoidance master, which informs remote radios when the master’s receive RF channel is busy. Remotes will check whether the master is allowing access to the channel before a transmission occurs. If the channel is free, the remote will transmit. if the channel is busy, the remote will buffer the message and execute a small random delay (in case multiple remotes have data to send), then attempt to access the channel again. By avoiding collisions the SCADA system is able to operate more efficiently, with fewer retries. Similarly, in simplex (single frequency) systems, remote radios can detect when the Entry Point or Repeater radio is transmitting, and wait for it finish, before transmitting itself.For two frequency systems, there are two different modes of collision avoidance:•Carrier Detect - Remote radios in a carrier detect collision avoidance system, listen for a transmission (carrier)from the collision avoidance master, to determine if the collision avoidance master is currently busy receiving a transmission from another remote. When the collision avoidance master receives a transmission from a remote, it activates its own transmitter, indicating to all other remotes that the channel is busy. In this mode of operation, remote radios can not distinguish between the collision avoidance master transmitting data and the collision avoidance master indicating the channel is busy. Carrier Detect Mode can also be used without a collision avoidance master. This is typically implemented in simplex systems, or systems with a small number of remotes.•ChannelShare+™ - Remote radios in a ChannelShare+ collision avoidance system, monitor a channel busy flag in the digital data stream transmitted from the collision avoidance master to determine if the collision avoidance master is currently busy receiving a transmission from another remote. When the collision avoidance master receives a transmission from a remote, it activates its own transmitter and sets the channel busy flag, indicating to all other remote the channel is busy. However, unlike carrier detect mode, if the collision avoidance master needs to transmit data to remotes, it can do so and clear the channel busy flag. In this mode of operation, remote radios can distinguish between the collision avoidance master transmitting data and the collision avoidance master indicating the channel is busy. Even if the collision avoidance master is transmitting data, a remote radio can transmit data back to the collision avoidance master. In this way the radio system can fully utilize the full duplex capabilities of the Entry Point or the Repeater (collision avoidance master). The channel busy flag consumes a small amount of bandwidth in the collision avoidance master to remote direction. However, as this direction is one to many, it has negligible impact on radio network capacity.ChannelShare+ can be used in two frequency, PTMP and PTMP/R system topologies where the Entry Point or Repeater is full duplex. It is not available in simplex systems, or where the Entry Point/Repeater is half duplex or in PTMP via multiple Repeaters system topologies.Collision Avoidance Part D – Feature Detail
26 Document Number: 0100SM1401 Issue: 10-14Data waiting to be transmittedIs C/A busy flag set?No Transmit data to C/A masterYesWait a random timeCollision avoidance operational examples:Collision avoidance (C/A) has a number of user configurable parameters. These parameters work together with the specific mode of C/A chosen to minimise the number of collisions on the radio channel. Interaction of these parameters in C/A is best explained by reviewing the operational flow charts for common C/A configurations.ChannelShare+™ Example 1This flow chart shows the C/A operation in a remote radio with the following configuration:•C/A: ChannelShare+•Backoff Method: Retry After Tx attempt•Backoff time: - Max Slots: 16 - Slot Time: 20ms•Data Priority: Tx Data As it is possible that there may be more than one radio waiting to transmit data to the C/A master, a random wait time is applied, to avoid two radios waiting the same time, retrying and then colliding. There are multiple configurable parameters involved in when the wait time is applied and what amount of time is waited.•Backoff Method - Defines ‘when’ a radio will implement the backoff time. In this example, the backoff method is configured to ‘Retry After Tx Attempt’. If the C/A busy flag is clear, the remote will transmit data immediately. If the C/A busy flag is set, the remote will wait a random Backoff time and try again.The Backoff time is calculated by choosing a random number between 1 and ‘Max Slots’ (in this example 16) and multiplying the number by the ‘Slot Time’ (in this example 20ms). In any remote radio, a smaller number of ‘Max Slots’ and ‘Slot Time’ can be configured to reduce the random Backoff time, which will increase the rate at which the radio checks the C/A busy flag. In effect, a radio with a smaller backoff time has a higher probability of transmitting its data first, in a situation where multiple remote radios are waiting for access the channel. As the data priority is configured for Tx Data, the radio will transmit data even when an incoming data packet it being received. This collision avoidance configuration provides maximum radio channel efficiency and are recommended when there is multiple asynchronous data traffic on the radio channel.When data is ready to be transmitted, the remote radio checks the C/A busy flag to see if it is set (i.e. is the C/A master receiver busy). If the C/A busy flag is clear, the data is transmitted to the C/A master. If the C/A busy flag is set, the radio waits a random time before trying again. Part D – Feature Detail
27 Document Number: 0100SM1401 Issue: 10-14ChannelShare+™ Example 2This flow chart shows the C/A operation in a remote radio with the following configuration:•C/A: ChannelShare+•Backoff Method: Delay Before Tx attempt•Backoff time: - Max Slots: 16 - Slot Time: 20ms•Data Priority: Tx Data Data waiting to be transmittedWait a random timeIs C/A busy flag set?Transmit data to C/A masterNoYesRx data ‘Priority’:In PTMP/R system topologies, where the Entry Point radio is half duplex, the configuration of Rx data priority may be required. This is particularly useful for asynchronous traffic, such as a combination of SCADA exception reporting and polling. In this scenario, the probability that a data packet currently being receive by the Entry Point radio is for the Entry Point radio and not for a remote, is high. Therefore, without Rx data priority, incoming packets to the Entry Point radio would be lost if priority was given to transmitting packets.The primary difference when compared to example 1, is that the radio applies the random wait time before any attempt is made to check the C/A busy flag.This collision avoidance configuration provides maximum radio channel efficiency when there is synchronous data traffic on the radio channel (i.e. GPS timing, synchronous exception reports) .When data is ready to be transmitted, the remote radio waits a random time before checking the C/A busy flag to see if it is set (i.e. is the C/A master receiver busy). If the C/A busy flag is clear, the data is transmitted to the C/A master. If the C/A busy flag is set, the radio repeats the wait time and tries again.Part D – Feature Detail
28 Document Number: 0100SM1401 Issue: 10-14CompressionIn determining whether to use compression, the type of application and the latency requirements may need to be considered. Compression will typically reduce the size of data packets being sent over the radio channel, if the original data is compressible, at the expense of slightly (ie: a few milliseconds) longer latency. SCADA traffic such as DNP3 or Modbus are well suited to compression. Applying compression to data that is highly random (ie: encrypted data) should be avoided as it is unlikely to be compressible. Compression is enabled by default.Ethernet FilteringEthernet filtering provides an easy to configure Layer 2 filtering mechanism, which can help prevent unnecessary Ethernet traffic and increasing channel loading. There are various different addressing methodologies that can be filtered, which include:Unicast:Unicast is an addressing methodology that delivers messages to a single network destination identified by a unique address.Multicast:Multicast is an addressing methodology that delivers messages to a group of destination addresses simultaneously in a single transmission. Spanning tree messages are an example of multicast messages.Broadcast:Broadcast is an addressing methodology that delivers messages to every device on a network. The broadcast address of a device is calculated from the subnet mask. If all devices within a network use a common network mask, the broadcast address will also be common. Although typical SCADA applications only require Unicast & ARP data, the filtering mechanism provides the option to allow:•All Ethernet traffic •Unicast & ARP only (ARP is primarily used by networks to identify which physical devices own which IP addresses). •Unicast only (Only used when a MAC address table is statically assigned).•Or allow traffic from a single MAC address only.Although Spanning tree messages are multicast messages, they are also filtered out unless the user is allowing all Ethernet traffic to pass. This also helps to prevent unnecessary channel loading.Part D – Feature Detail
29 Document Number: 0100SM1401 Issue: 10-14ConnectivityEmbedded Serial Device ServerA serial device server can perform two tasks: encapsulate serial data within IP headers to allow transportation of the serial data over a LAN/WAN, or take IP encapsulated serial data, strip off the IP headers and output the raw serial data. Normally, systems require a standalone device server to integrate external serial devices at remotes sites into a managed LAN/WAN. Q data radios provide the functionality of two embedded device servers which avoids the requirement for an external device server. The example below shows a traditional IP radio, Ethernet to serial topology, using an external device server.In a system that requires a serial connection to a remote end device and an Ethernet connection at the Host application end, the device server should be enabled within the remote radio. When the embedded device server is enabled, the remote radio provides the same functionality as if there was an external device server at the remote site. This functionality is also available in a PTMP system.Device Server mode provides an easily configurable mechanism for transporting serial traffic that does not have any built-in addressing. The benefit of the device server feature is that device addressing can be performed using IP addresses for non-addressable serial protocols, without the need for external terminal servers or managing serial devices using the IP address of the remote radio. Features of the embedded serial device server include:•Support for two independent fully configurable serial device servers.•Support for three transport protocols: TCP, UDP and PPP.•Support for three modes of TCP operation: Client mode, Server mode and Client/Server mode.•User-configurable port numbers.•Support for up to 4 simultaneous TCP connections when operating in server mode.The diagram below shows a typical setup using the device server functionality in remote radios. Part D – Feature Detail
30 Document Number: 0100SM1401 Issue: 10-14Embedded MODBUS GatewayQ data radios have an embedded MODBUS Gateway feature that can be enabled to function like an external MODBUS gateway. The MODBUS gateway is a protocol converter between MODBUS/TCP and MODBUS RTU protocols. The gateway is an addition to the Device Server feature on the legacy serial port.When operating in MODBUS gateway mode, the remote radio provides the same functionality as if there was an external MODBUS gateway at each remote site of the system. In traditional systems, standalone MODBUS gateways were required to convert the IP MODBUS TCP protocol to MODBUS RTU, the example below shows a traditional MODBUS TCP system using a stand-alone MODBUS gateway at each remote site.When operating in MODBUS gateway mode, the remote radio provides the same functionality as if there was an external MODBUS gateway at each remote site.Features of the embedded MODBUS gateway include:•Support for two independent fully configurable MODBUS gateways.•Support for two transport protocols: TCP and UDP.•Support for two modes of TCP operation: Client mode and Server mode.•User-configurable port numbers.•Support for up to 16 simultaneous TCP connections when operating in server mode.MODBUS gateway mode provides an easily configurable mechanism for transporting serial traffic over an IP network (LAN/WAN). A benefit of the MODBUS gateway feature is that the limitation of MODBUS addressing (0-255) can be ignored as the IP address of the radio can be used giving unlimited addresses to external equipment such as RTUs or PLCs. Below is an example of a typical system using the MODBUS gateway (remote) feature at each remote site to avoid the limitation of MODBUS addressing.Part D – Feature Detail
31 Document Number: 0100SM1401 Issue: 10-14SNMP DiagnosticsThe Q data radio range can provide SNMP diagnostic data via an internal SNMP agent. The radio supports SNMP v1 & v2c along with notifications which includes traps and informs. SNMP facilities include RFC1213, Ethernet diagnostics and radio diagnosticsThe features and benefits of SNMP diagnostics include:•SNMP messages/notifications that can be sent to Clear SCADA or SNMP management software.•SNMP notifications that provide real time alarm detection reporting.•Helping to eliminate the need for radio polling.•Radios that can send diagnostic information via SNMP periodically (diagnostics heartbeat).Schneider Electric supply .MIB files can be imported into most major SNMP Management consoles. These .MIB files define the contents of the SNMP parameters including a description for each parameter. The parameters are sorted into six distinct groups: General, Radio, Security, LAN, Error and Notification.SNMP NotificationsThe Q data radios have the capability to send SNMP notifications. An SNMP notification is a message to inform a user that a radio state has changed. These states include: input voltage, temperature, Tx power, etc. There are two types of SNMP notifications available: traps and informs.•A trap is a single UDP message that is sent from the Q data radios to a user defined SNMP manger. •An inform is still a UDP message, however, an inform requests a response to the UDP message sent. This allows retries and time outs to be used within the radio. QR450 that has fallen onto battery backup voltage. An SNMP notification has been sent to the SNMP management software.Ease of UsePart D – Feature Detail
32 Document Number: 0100SM1401 Issue: 10-14Web User Interface (WUI)Q data radios provide a graphical Web User Interface (WUI) which can be accessed by a web browser to perform configuration changes. This helps to eliminate the requirement for stand-alone configuration software to be installed on a PC.Text User Interface (TUI)The text user interface (TUI) provides an alternative to the HTML web user interface for configuration and diagnostics. The TUI can be accessed directly from the serial port of the Q data radio or via a telnet or SSH session. The TUI is enabled on COM 1 by default, while Telnet is also enabled by default, however, this requires an Ethernet connection. Access to the TUI via the serial port is useful if you have forgotten the IP address of the radio you are trying to configure or diagnose. Part D – Feature Detail
33 Document Number: 0100SM1401 Issue: 10-14Diagnostics ToolsThe Q data radios provide SNMP access to radio diagnostics as well as providing embedded (web) diagnostics and commissioning features. Radio Diagnostics:The Q data radios include the ability for installers to review useful radio & Ethernet diagnostics parameters. The parameters include unit specific (date & time), network specific (Ethernet traffic) and radio specific parameters (Tx Power, DC volts, etc). Diagnostics can be accessed via the web user Interface or using the TVIEW+ Diagnostics suite (via eDiags) or via serial console (COM 1 enabled by default). Diagnostics can also be accessed via SNMP. Statistics Log:The Q data radios include the ability to measure and record radio diagnostics and performance statistics over a period of time. This facility is known as the statistics log. The statistics log can be configured to display/log data at a low, medium or high frequency depending on a user’s requirements and can also be saved to a CSV file for further analysis. Event Log:Trio Q data radios include the ability to record events that have happened to the radio while it is being powered up. Examples of events include: High VSWR level, input voltage out of range and configuration changes. The event log history can be filtered to allow users to inspect the frequency of certain events.Part D – Feature Detail
34 Document Number: 0100SM1401 Issue: 10-14Broadcast Firmware UpgradesThe TView+ Management Suite provides an over-the-air firmware update tool for Q Data radios. The firmware update feature is speed-limited to help prevent RF channel congestion and can broadcast to all of the remotes within a Q data radio system. Broadcasting to all remotes has the benefit of upgrading the alternative firmware pack in many radios simultaneously, without the need to send firmware to each remote radio individually. Due to the speed-limiting of the firmware upgrade process, SCADA data will not be blocked or interfered with while firmware packs are being transferred.Each radio stores two sets of firmware. The current firmware pack is the firmware the radio is running from. The alternative firmware pack is a secondary (optional) area where alternative firmware can be stored. When the alternative firmware pack has been updated, it can then be activated which moves the alternative firmware into the current firmware pack area, and causes the radio to reboot using the new firmware.The firmware upgrade tool also provides the capability of individual activation or group activation, depending on user preference. Firmware upgrades are typically done using “patch” files where only the difference between the current and target firmware is actually sent. This reduces the over the air transmission of firmware data by up to 90%See Part J for detailed information on this topic.Packet Transmission Testing:When commissioning a radio link, it is useful to generate Ethernet traffic to test the link for functional performance. One method of generating traffic is using the “ping” utility provided on MS Windows based operating systems. Another method is to perform a packet transmission test. This can be done using the “Packet Transmission Test” facility provided in the radio.To perform the test, the user specifies the destination radio or Ethernet device IP address, number of packets to send, time between packets (in milliseconds), packet length (in bytes), timeout and time between page refreshing. The test facility will then execute the test and provide the results, which can then form part of the commissioning process. Part D – Feature Detail
35 Document Number: 0100SM1401 Issue: 10-14Trio E Mode CompatibilityTrio Q data radios can be configured to operate in E-Series mode. This can help a user to determine the length of time a full system upgrade will take. See the examples below:Typical E-Series system - Stage 1The diagram below shows a typical E-Series system.E-Series system upgrade - Stage 2New installations or replacements of E-Series radios can be performed with Q data radios operating in E-Series compatibility mode. This allows for a controlled and steady system upgrade. The diagram below shows Q data radios operating within an E-Series system.Part D – Feature Detail
36 Document Number: 0100SM1401 Issue: 10-14Switch system to Q Mode - Stage 3Once an entire system has been converted to Q data radios, the radios can be configured to operate in Q Mode, allowing for faster over the air speeds.Part D – Feature Detail
37 Document Number: 0100SM1401 Issue: 10-14 Unsecured Network•SSH will help to prevent “man in the middle” attacks over Insecure networks.•All traffic between the client and TUI is encrypted. Network Management PC•Running SSH client software (i.e. Putty) which authenticates with the SSH server (i.e. remote radio).•Authentication occurs by comparing device fingerprint with fingerprint stored in client’s register.•Once the SSH server is authenticated, the SSH client will establish an encrypted terminal session with the TUI (Text User Interface) that allows for configuration and diagnostics. Remote Devices•Embedded Secure Shell (SSH) server provides access to the text user interface.•Encryption will be used to communicate with an SSH client during a configuration session.•Once an SSH client has established a session to the SSH server, the client will not be granted access to the configuration until the pre-configured user name and password has been entered.Secure Shell (SSH)SSH provides a secure and authenticated method for remotely accessing the Q data radios text user interface (TUI) for configuration and diagnostics.To access Q data radios via SSH, the network management PC requires an SSH-capable program (ie: Putty).All traffic over the SSH connection is encrypted.During the first connection to the SSH terminal software, a “fingerprint” of the remote device is taken and stored on the Network Management PC. This allows for authentication in the future.The SSH session also requires the user to enter a user name and password for authorized access to the TUI.SSH example:SecurityPassword ProtectionConfiguration information can be protected by a user-defined login name and password. When a password is set, the programmer will request the password each time the radio is read. No configuration information can be displayed or changed without the entry of the correct password. AES encryptionThe 256-bit AES encryption feature can provide an encrypted channel that helps to prevent eaves-dropping and snooping. The effort for configuration is minimal as the radio automatically adjusts, to keep packet transport compatible (i.e.: MODBUS messages are not broken up). Enabling encryption requires additional overhead depending on packet sizes being sent.Part D – Feature Detail
38 Document Number: 0100SM1401 Issue: 10-14HTTP Secure (HTTPS)HTTPS provides a secure and authenticated method for remotely accessing the Q data radios Web User Interface (WUI) for configuration and diagnostics.To access the Q data radios via HTTPS, use a web browser which has HTTPS capabilities. Common web browsers which provide HTTPS capabilities include: Internet Explorer, Firefox and Chrome.The HTTPS client (web browser) will request a digitally-signed certificate from the HTTPS server (Q data radios) to help ensure that the target device is authentic.All traffic over the HTTPS connection is encrypted.Two methods of certificate management are available: Self-signed certificates generated by the radio itself or the use of certificates generated by external certificate servers. Unsecured Network•SSH will help to prevent “man in the middle” attacks over Insecure networks.•All traffic between the client and TUI is encrypted. Network Management Server•Using HTTPS Protocol, the Web Browser connects to the target remote radio web server. •The web browser uses digitally-signed certificates to confirm the identity of the remote device.•The web browser will have a list of trusted Certification Authorities. If the Certificate is not signed from a trusted CA, a warning message will be displayed.•Remote certificate is compared with local copy (or with copy on certificate server).•If certificates don’t match (or don’t exist) a warning message is displayed.•If certificates match then warnings are not displayed. Remote Devices•Remote devices can be configured to enable HTTP and HTTPS separately.•Certificates can be self-signed (generated by the Q data radios radio itself) or 3rd-party certificates can be used.Part D – Feature Detail
39 Document Number: 0100SM1401 Issue: 10-14Part E – Radio Planning and DesignPart E – Radio Planning and DesignObstructed Radio PathThis path has an obstruction that will reduce the signal arriving at the field site.Understanding RF Path RequirementsA radio modem needs a minimum amount of received RF signal to operate reliably and provide adequate data throughput.In most cases, spectrum regulatory authorities will also define or limit the amount of signal that can be transmitted, and the transmitted power will decay with distance and other factors, as it moves away from the transmitting antenna.It follows, therefore, that for a given transmission level, there will be a finite distance at which a receiver can operate reliably with respect to the transmitter.Apart from signal strength reduction due to distance, other factors that will decay a signal include obstructions (hills, buildings, foliage), horizon (effectively the bulge between two points on the earth), and factors such as fog, heavy rain-bursts, dust storms, etc.In order to ascertain the available RF coverage from a transmitting station, it will be necessary to consider these factors. This can be done in a number of ways, including (a) Using basic formulas to calculate the theoretically available signal - allowing only for free space loss due to distance, (b) Using sophisticated software to build earth terrain models and apply other correction factors such as earth curvature and the effects of obstructions, and (c) By actual field strength testing. It is good design practice to consider the results of at least two of these models to design a radio path.Clear line of sightRadio path with good signal levels, attenuated only by free space loss.Radio Path analysis
40 Document Number: 0100SM1401 Issue: 10-14Effect of Earth Curvature on Long PathsThis path requires greater mast height to offset the earth curvature experienced at such a distance (73km).Part E – Radio Planning and Design
41 Document Number: 0100SM1401 Issue: 10-14BER & Fade MarginThe BER specification used by the Q data radios shows ‘1 x 10E -6 BER’. This means one bit of data in a million bits of data will error at the BER threshold level. The BER threshold values can vary depending on the over the air data rate (RF speed). The BER thresholds can be found in the table shown.Fade Margin is the amount by which a received signal level may be reduced without causing system performance to fall below a specified threshold value, in this case, the specified threshold value is defined by the radio’s Bit Error Rate (BER).20dB to 30dB fade margins are typical design targets, however, 15db may still be acceptable if this is all that is possible.Fade margin is required to maintain the radio link quality if the signal fades, factors that can influence signal fading include:• Reflections• Rain• Maintenance IssuesThe amount of fade margin a radio link has can be calculated by performing a theoretical system gain calculation. Factors that can influence system gain include:•Tx power of Transmitting Radio•Coaxial Cable•Antenna Gains•Free Space Loss•Rx sensitivity of receiving radioSee the example belowThe example is showing the factors within a radio link that can influence the signal strength of the transmitting radio at the receiving radio (total system gain). Once the total system gain is calculated, the result is -88 dB. This means the received signal strength (RSSI) at the receiving radio should be -88dBm.As the BER threshold of the receiving radio is at -116 dBm, with an RSSI value of -88, the fade margin, before 1 bit in a million bits of data become lost, is 28 dB. In other words, the RSSI level at the receiving radio can fluctuate up to -28 dB before data loss may start to occur in over the air transmissions. Regulatory RegionChannel Bandwidth (KHz) RF Speed (Kbps) BER threshold (10^6)FCC12.58162432-113-110-107-100ACMA/ETSI12.58162432-113-110-107-1002514284256-111-109-106-99Part E – Radio Planning and Design
42 Document Number: 0100SM1401 Issue: 10-14Radio AccessoriesAntennasAntenna PlacementWhen mounting the antenna, it is necessary to consider the following criteria:The mounting structure will need to be solid enough to withstand additional loading on the antenna mount due to extreme wind, ice or snow (and in some cases, large birds).For Omni directional antennas, it is necessary to consider the effect of the mounting structure (tower mast or building) on the radiation pattern. Close-in structures, particularly steel structures, can alter the radiation pattern of the antenna. Where possible, Omni antennas should be mounted on the top of the mast or pole to minimise this effect. If this is not possible, mount the antenna on a horizontal outrigger to get it at least 1-2m (3-6 ft) away from the structure. When mounting on buildings, a small mast or pole, 2-4m (6-12ft) can significantly improve the radiation pattern by providing clearance from the building structure.For directional antennas, it is generally only necessary to consider the structure in relation to the forward radiation pattern of the antenna, unless the structure is metallic, and of a solid nature. In this case it is also prudent to position the antenna as far away from the structure as is practical. With directional antennas, it is also necessary to ensure that the antenna cannot move in such a way that the directional beamwidth will be affected. For long YAGI antennas, it is often necessary to install a fibreglass strut to stabilize the antenna under windy conditions.Antenna GainBy compressing the transmission energy into a disc or beam, the antenna provides more energy (a stronger signal) in that direction, and thus is said to have a performance “gain” over a basic Omni antenna. Gain is usually expressed in dBd, which is referenced to a standard folded dipole. Gain can also be expressed in dBi, which is referenced to a theoretical “isotropic” radiator. Either way, if you intend to send and receive signals from a single direction, there is advantage in using a directional antenna - due to the increased signal in the wanted direction, and the relatively decreased signal in the unwanted direction (i.e. “interference rejection” properties). There are basically two types of antennas – omnidirectional and directional.Omnidirectional antennas are designed to radiate signal in a 360 degrees segment around the antenna. Basic short range antennas such as folded dipoles and ground independent whips are used to radiate the signal in a “ball” shaped pattern. High gain Omni antennas such as the “co-linear” compress the sphere of energy into the horizontal plane, providing a relatively flat “disc” shaped pattern which goes further because all of the energy is radiated in the horizontal plane.Directional antennas are designed to concentrate the signal into a “beam” of energy for transmission in a single direction (i.e. for point-to-point or remote to base applications).Beamwidths vary according to the antenna type, and so can be selected to suit design requirements. The most common directional antenna is the YAGI, which offers useable beam widths of 15-40 degrees. Higher “gain” is available using parabolic “dish” type antennas such as gridpacks.Connecting Antennas and RF FeedersThe RF antenna system should be installed in accordance with the manufacturer’s notes. Consider the antenna gain when setting transmit power on the radio. EIRP limits will vary depending on your geographic location. Check with your local authority to ensure you are abiding to the local laws.Alignment of Directional AntennasThis is generally performed by altering the alignment of the antenna whilst measuring the received signal strength. If the signal is weak, it may be necessary to pre-align the antenna using a compass, GPS, visual or map guidance in order to “find” the wanted signal. Yagi antennas have a number of lower gain “lobes” centred around the primary lobe. When aligning for optimal signal strength, the antenna should be scanned through at least 90 degrees, to help ensure that the centre (strongest) lobe is identified.When aligning a directional antenna, avoid placing your hands or body in the vicinity of the radiating element or the forward beam pattern, as this will affect the performance of the antenna.WARNINGHAZARD OF RADIO FREQUENCY (RF) BURNSEnsure that a matching load or antenna is attached to the RF port prior to applying power to the device.Failure to follow these instructions can result in death or serious injury.Part E – Radio Planning and Design
43 Document Number: 0100SM1401 Issue: 10-14RF Feeders and ProtectionLightning ArrestorA lightning arrestor is used to help minimize lightning damage to radio devices. Lightning arrestors are made to bleed off electrostatic build-up to help prevent a direct lightning strike from hitting the antenna system. Also, if a lightning strike happens nearby, the arrestor helps to route the energy to ground.The lightning arrestor is typically installed on the inside of a radio hut, between a coaxial tail lead the antenna feeder cable. The lightning arrestor comes with an N-Type female socket on each end. RF Coaxial CableThere are many types of RF coaxial cables available, but it is sometimes difficult to know which type of cable to use.There are two main aspects of a cable to consider when selecting the right cable for the job.Bend Radius: The bend radius of a cable is a specification given to a cable to define how flexible the cable is. Exceeding the bend radius specification can change characteristics within the cable and lead to reduced RF performance. The thicker the cable is, the wider its bend radius will be, however, the thicker the cable, the lower its electrical resistance will be, providing less impact on the radio system gain. The cable connected from the radio to the lightning arrestor is typically quite short. This allows a thin, flexible cable to be used. Thin flexible cables have a higher electrical resistance characteristic than thick rigid cables, but as there is only a short length being used, the impact on radio system gain is negligible. The thick rigid cable is typically connected from the hut to the top of an antenna mast connected to an antenna.Cable Loss:Each cable has its own specified cable loss characteristics. These characteristics can vary depending on what frequency is being carried through the cable. See the table below for typical cable loss values.Loss (dB) Relative to Distance (m) - at 450MHzCable Type 1 dB 3 dB 6 dB 9 dBRG58 2.3 m (7ft 6in) 7 m (23ft) 14 m (46ft) 20 m (65ft 6in)RG223 3.1 m (10ft) 8 m (26ft) 18 m (59ft) 28 m (92ft)RG213 6.1 m (20ft) 18 m (59ft) 37 m (121ft 6in) 55 m (180ft 6in)LDF 4-50 19 m (62ft) 57 m (187ft) 114 m (374ft) 171 m (561f)LDF 5-50 38 m (124ft) 114 m (374ft) 229 m (751ft) 343 m (1125ft)Part E – Radio Planning and Design
44 Document Number: 0100SM1401 Issue: 10-14Part F – Quick Reference Guide Half Duplex Radio - QR450Typical Radio SetupPart F – Quick Reference GuideWelcome to the quick reference guide for the Q data radios. This guide provides general information on the physical attributes of the Q data radios including, physical dimensions, mounting guides, LED indications and physical interface connections.Introduction
45 Document Number: 0100SM1401 Issue: 10-14Physical Dimensions Note : Drawings not to scale.Part F – Quick Reference GuideMounting InstructionsThe radio should be mounted in a clean and dry location, protected from water, excessive dust, corrosive fumes, extremes of temperature and direct sunlight. In high power or high temperature applications, please allow sufficient passive or active ventilation. To avoid moisture ingress it is suggested to mount the radio with the connectors facing downwards.When mounting the equipment, consideration should be given to the environmental aspects of the site. The cabinet should be positioned so that it is shaded from potential high temperature of the afternoon sun, or icy cold wind. Although the radios are designed for harsh temperature extremes, they will give a longer service life if operated in a more stable temperature environment. In an industrial environment, the radio modems should be isolated from excessive vibration, which can destroy electronic components, joints, and crystals. The cabinet should provide full protection from moisture, dust, corrosive atmospheres, and residue from ants and small vermin (which can be corrosive or conductive). The radio modem will radiate heat from the in-built heat sink, and the higher the transmitter duty cycle, the more heat will be radiated from the heat sink. Ensure there is sufficient ventilation in the form of passive or forced air circulation to help ensure that the radio is able to maintain quoted temperature limits.The QR450 is designed with four mounting holes to allow a flat mount of the radio. Each QR450 comes standard with four 16mm x 40mm self drilling screws. The heads of these screws are low profile wafer heads with a no. 2 Phillips recess.
46 Document Number: 0100SM1401 Issue: 10-14DIN rail mounting kitAn optional DIN rail mounting kit is available for the QR450. The Mount is screwed onto the bottom of the QR450 giving the unit the ability to be simply ‘clipped’ and Locked onto 7.5 mm by 35 mm (0.3 in. x 1.4 in.) DIN rail.Each DIN rail kit supplies:• A DIN rail mounting bracket• A Phoenix DIN rail clip• x4 Countersunk M4X8 screws (to mount DIN rail clip to bracket)• x4 M4 nuts (to mount DIN rail clip to bracket)• x4 Pan head M3X6 screws (to mount Spread spectrum radio to bracket)• x4 Pan head M4X2.5 screws (to mount M-Series to bracket)• x4 Pan head M4X8 screws (to mount QR450 to bracket)Note : Drawings not to scale.118.5mm [4.66in.] (128.5mm [5.05in.] with DIN clip fitted on rear)12mm [0.47in.]2.5mm [0.09in.]48.5mm [1.9in.]175mm [6.89in.]DIN rail mounting bracket(58.5mm [2.3in.] with DIN clip fitted on bottom)Part F – Quick Reference Guide 2.5mm [0.09in.]
47 Document Number: 0100SM1401 Issue: 10-1426mm [1.02in.]34mm [1.33in.]34mm [1.34in.]58.5mm [2.3in.]70.5mm [2.77in.]10mm [0.39in.]58mm [2.28in.] 58mm [2.28in.]59mm [2.32in.]10mm [0.39in.]5mm [0.19in.]7mm [0.27in.]70.5mm [2.77in.]Part F – Quick Reference Guide34mm [1.33in.]
48 Document Number: 0100SM1401 Issue: 10-14DIN rail clipThe DIN rail clip has a spring loaded latch to allow easy installation/removal of the radio device being installed.The DIN rail clip can be fitted to the DIN rail mounting bracket x5 different ways to allow as much installation flexibility as possible.Rear mount DIN rail clipThe DIN rail clip can be fitted on the rear of the DIN rail mounting bracket two ways shown below.Examples of rear fitted DIN clips:OR68mm [2.68in.]16mm [0.62in.][0.62in.]16mm10mm [0.39in.]5mm [0.19in.]5mm [0.19in.]44mm [1.73in.][0.39in.]10mmPart F – Quick Reference Guide
49 Document Number: 0100SM1401 Issue: 10-14Bottom mount DIN rail clipThe DIN rail clip can be fitted on the bottom of the DIN rail mounting bracket three different ways shown below.ORExamples of bottom fitted DIN clips:ORPart F – Quick Reference Guide
50 Document Number: 0100SM1401 Issue: 10-14Physical InterfacesAntenna port (TNC)Serial port - COM 1 & 2 Ethernet USB port DC input 10 to 30 Vport 1Ethernet port 2Power Supply RequirementsRated Operating Voltage: 10 to 30V DCInput Power (Rx typical): 5 Watts Input Power (Tx typical): (See table below)Typical receive/standby input power is 5 Watts. The input power will vary in transmit mode according to RF output power level.The QR450 is supplied with a lock-in mating DC power connector which should be installed with the locking screws done up tightly (0.5 - 0.6 Nm / 4.42 - 5.31 ftin ). The radio is designed to limit damage if the voltage exceeds 30V DC or if reverse polarity is applied. The field replaceable internal fuse has a 7 Amp rating. Fuse replacement instructions can be found within this user manual. Tx Power (dBm) Typical Input Power (Watts)30 2237 3740 51Connect and secure the antenna, Ethernet and serial connectors BEFORE applying power to the unit. Lastly, before inserting the power connector, re-check that the polarity and voltage is correct using a multimeter and check the power cable against the +/- label printed on the front panel of the radio.Part F – Quick Reference GuideNOTICEHAZARD OF EQUIPMENT DAMAGEThe radio modem can be damaged if there is any potential difference between the chassis-ground, RS232 signal ground, power (-) input, or antenna coaxial shield. Before connecting any wiring, ensure all components are earthed to a common ground point.Failure to follow these instructions can result in equipment damage.
51 Document Number: 0100SM1401 Issue: 10-14Part F – Quick Reference GuideFull Duplex Radio - QB450Typical Radio Setup
52 Document Number: 0100SM1401 Issue: 10-14Part F – Quick Reference GuideMountingThe QB450 Full Duplex Radio is housed in a 1RU 19” rack enclosure. The radio is supplied with x2 1RU mounting brackets, which should be fitted to each side of the radio before it can be installed into a 19” rack. The mounting brackets can be fitted to the side of the radio in 3 different locations to provide different mounting capabilities: Front Mount, Proud Mount or Center Mount.The radio should be mounted in a clean and dry location, protected from water, excessive dust, corrosive fumes, extremes of temperature and direct sunlight. Please allow sufficient passive or active ventilation to allow the radio modem’s heat sink to operate efficiently.Antenna connections, Power connections and Digital I/O are all made at the rear of the unit. All User ports, including; Serial Com ports, Ethernet ports, and Aux port are located on the front panel to provide easy access.Front MountFixing the mounting brackets for a front mount, allows the front of the radio to be flush with the front of a 19” rack.Proud MountFixing the mounting brackets for a proud mount, allows the front of the radio to slightly hang over the front of a 19” rack.Center MountFixing the mounting brackets for a center mount, allows the radio to be mounted into a 19” rack which contains a center pillars.
53 Document Number: 0100SM1401 Issue: 10-14Physical DimensionsMetric:Body: - 436mm x 45mm x 405mm (D = 426mm including RF Ports) (L = 483mm With mounting wings) Mounting: - 465mm x 38mmImperial:Body: - 17.17in x 1.77in x 15.94in (D = 16.77in including RF Ports) (L = 19in With mounting wings) Mounting: - 18.3in x 1.5inNote : Drawings not to scale.Part F – Quick Reference Guide
54 Document Number: 0100SM1401 Issue: 10-14Power Supply RequirementsOptional Operating Voltages:• 11 to 30V DC (Dual Input)• -48V DC (Dual Input)• 110/240Volts AC (Single or Dual Input)Input Power (Rx typical): 35 Watts Input Power (Tx typical): (See table below)Note: In high ambient temperature situations, the internal fans may operate, resulting in an increase of input power of up to 28 Watts.Typical receive/standby input power is 35 Watts. The input power will vary in transmit mode according to RF output power level.The QB450 is supplied with a lock-in mating DC power connector which should be installed with the locking screws done up tightly (0.5 - 0.6 Nm / 4.42 - 5.31 ftin ). The radio is designed to limit damage if the voltage exceeds the operating voltage or if reverse polarity is applied. The field replaceable internal fuse has a 12 Amp rating. Connect and secure the Antenna, Ethernet and Serial connectors BEFORE applying power to the unit. Lastly, before inserting the power connector, re-check that the polarity and voltage is correct using a multimeter and check the power cable against the +/- label printed on the rear panel of the radio.Tx Power (dBm) Typical Input Power (Watts)30 5537 7040 84Part F – Quick Reference GuideNOTICEHAZARD OF EQUIPMENT DAMAGEThe radio modem can be damaged if there is any potential difference between the chassis-ground, RS232 signal ground, power (-) input, or antenna coaxial shield. Before connecting any wiring, ensure all components are earthed to a common ground point.Failure to follow these instructions can result in equipment damage.
55 Document Number: 0100SM1401 Issue: 10-14Physical InterfacesSerial port - COM 1 & 2 USB portAuxiliary portEthernet Ports1 2 3Tx Antenna port (N-Type)Rx Antenna port (N-Type) Primary DC input 11 to 30 V Secondary DC input 11 to 30 V12 V DC output (for QH-HSC)Digital inputs 1, 2 & 3Digital outputs 1, 2 & 3Front PanelRear Panel (11 to 30 VDC power supply option)Part F – Quick Reference Guide
56 Document Number: 0100SM1401 Issue: 10-14Hot Standby Full Duplex Radio - QH450IntroductionWelcome to the Quick Start Guide for the QH450 Hot Standby full duplex radio. This section provides additional installation considerations, wiring diagrams and operational descriptions. This document should be read in conjunction with the QB450 full duplex radio Quick Start Guide.The QH450 is a redundant, hot standby full duplex radio providing automatic changeover facilities.The QH450 is designed as a modular solution, comprising 2 identical QB450 full duplex radios (standard) linked to a central monitoring and changeover controller (Hot Standby Controller). Either QB450 may be taken out for maintenance without the need for system down time. The automatic changeover can be triggered by the online out of tolerance (alarm) conditions based on either RF and/or user data throughput parameters.QB450 - Full Duplex RadioQHHSC - Hot Standby ControllerQB450 - Full Duplex RadioPart F – Quick Reference Guide
57 Document Number: 0100SM1401 Issue: 10-14Operational DescriptionThe QH Hot Standby Controller (QHHSC) unit is a 1RU rack mounted module that interfaces to two separate full duplex radios (each 1RU rack mounted modules) via a number of RF and data cables.Both full duplex radios (Radio A & Radio B) operate simultaneously and should both be constantly receiving radio signals, however only data from one radio (the “online” radio) is directed to the user equipment. The online radio is also the only unit transmitting at any time. The Hot Standby Controller has the following functions:• Amplify and split the incoming signal two ways so both radio A and radio B receive at once.• Monitor the alarm output from both radio A and radio B and change over the online radio if required.• Switch all user data through to the online radio.• Switch the antenna via internal coaxial relay to the online radio transmitter (Requires QHHSC Kit Option A).Digital switching in the QHHSC directs user data to and from the user ports on the front panel directly to the user ports of the online radio.The QHHSC and the two full duplex radios will pass operational/alarm detection status between one another via the AUX interface. Any alarm detection indicated from the online radio can cause the QHHSC to change over the online radio.Mounting and Environmental ConsiderationsThe QH450 hot standby full duplex radio is housed as a 3RU 19” rack mounted set, encompassing 2 x 1RU QB full duplex radios and 1 x 1RU QH Hot Standby Controller. The Controller and full duplex radios are each supplied with x2 1RU mounting brackets, which should be fitted to each sides of each unit before it can be installed into a 19” rack. The mounting brackets can be fitted to the side of each unit in 3 different locations to provide different mounting capabilities: Front Mount, Proud Mount or Center Mount. Refer to the QB450 Mounting guide for a graphical representation of the different mounting positions.The unit should be mounted in a clean and dry location, protected from water, excessive dust, corrosive fumes, extremes of temperature and direct sunlight. Allow sufficient passive or active ventilation to allow the full duplex radio fans to pass air through the internal heat sink efficiently.All RF, power and digital I/O connections are made at the rear of the unit. All User interfaces are located at the front of the unit, this includes: Ethernet interface, Serial COM port interfaces and Auxiliary interfaces. Part F – Quick Reference Guide
58 Document Number: 0100SM1401 Issue: 10-14Radio Position AllocationThe QH is made up of three separate devices, a single QH hot standby controller and two separate QB full duplex radios.Within a hot standby arrangement, the two full duplex radios need to be allocated a QH position, Radio A or Radio B.The diagrams on the following pages use the radio position allocation shown below.Radio ARadio BRadio ConfigurationBefore connecting the hot standby together, Radio A and B should first be configured for use in a hot standby arrangement.Part F – Quick Reference Guide
59 Document Number: 0100SM1401 Issue: 10-14Communication PortsThere are multiple connections which need to be established between front panel interfaces of the QH• COM 1/2 (Both Radios to QHHSC)• AUX (Both Radios to QHHSC)• ETH 1 (Both Radios to QHHSC)• ETH 3 (Between Radios A & B)SCADA Host / SCADA EquipmentPart F – Quick Reference Guide
60 Document Number: 0100SM1401 Issue: 10-14Power Supply and ProtectionThe QH has facilities for dual power supplies to provide for a redundant system. A separate power supply should be used for each of the full duplex radios, then to help increase reliability, cross-over the power supplies to each of the secondary supply inputs of the full duplex radios shown in the diagram below. Each full duplex radio has diode-ORed supply inputs, so a redundant power supply pair for each full duplex radio is also possible.The Hot Standby Controller has connections for dual power supplies and should be powered from the 12V DC output of the full duplex radios as shown in the diagram below. V+ -V+ -Part F – Quick Reference Guide
61 Document Number: 0100SM1401 Issue: 10-14Connecting Antennas and RF FeedersThere are 2 primary antenna connection options. All connectors used are standard N Type sockets. See diagrams below for further details.Hot Standby Controller Kit: Option AHot Standby Controller Kit: Option A OR BPart F – Quick Reference Guide
62 Document Number: 0100SM1401 Issue: 10-14Front Panel OperationSelect SwitchThe 3 position switch (A / Auto / B) on the front panel provides the following functionality:•Position A: Radio A is forced online•Position Auto: changeover hardware will select the online radio•Position B: Radio B is forced onlineAdjacent to the select switch are two LEDs: These LEDs indicate the current online radio.Indicated State ETH portEthernet port inactive, no cable connectedEthernet port active @ 10MbpsEthernet port active @ 100Mbps User PortsDigital switching in the hot standby controller directs user data to and from the user ports on the front panel directly to the user ports on the online radio. Ethernet Port LED IndicatorsIndicated State Select LEDsAuto ModeLocal ForceRemote Force Part F – Quick Reference Guide
63 Document Number: 0100SM1401 Issue: 10-14LED indicatorsPart F – Quick Reference GuideIndicated State Pwr/TxNo power, or ShutDownPower onTransmitter On Each image below shows where to find the LED indicators of each Q data radio.Top of QR450 Front of QR450Front of QB450 & QP450 Front of QB450 & QP450Pwr/TX - DC Power & TX LEDsIf all the LEDs are off, no DC power is reaching the radio modem or the internal fuse is open. Successful power-up is indicated by the Pwr/Tx LED showing a continuous GREEN state.Tx Indicator (Tx) : When the transmitter is active the Pwr/Tx LED is in a RED state.Note: The QR450 will take approximately 60 seconds to boot up - during this time, the DC power LED will flash green/off periodically along with various LED activity. Please wait until the DC power LED is not longer periodically flashing and is in a solid green state before attempting to communicate with the radio.Indicated State Synch/RxSigNo received signalReceiver in SYNC stateRSSI over mute leveland no sync Indicated State COM1/2No ActivityRxD Data OutputTxD Data InputRxD & TxD Data Active Sync/No RX - Synchronisation and No Received Signal LEDs A flashing or solid green Sync/No RX LED indicates that the modem is receiving decodable transmissions from another source. A regular/solid flashing red Sync/No RX LED indicates that the modem is receiving un-decodable transmissions from another source. This symptom can be caused by insufficient RX signal, too much interference or an incorrect configuration parameter set within the pair of modems.TxD/RxD (COM 1 and COM 2) - Serial TxD/RxD LEDs The RxD/TxD LEDs indicate data flow into/out of the serial user port. Data being sent to the port for transmission is indicated by a red flash, and data being received over the air and then forwarded to the serial port is shown as a green flash. As the serial port is full duplex, there may be instances where the TxD and RxD LEDs illuminate simultaneously, this will be indicated by an amber illumination of the port LED.
64 Document Number: 0100SM1401 Issue: 10-14Indicated State ETH portEthernet port inactive, no cable connectedEthernet port active @ 10MbpsEthernet port active @ 100Mbps Alarm LED IndicationsIn some circumstances the radio will indicate an alarm state. This is shown as all LEDs flashing RED for 1 sec and then a pattern of green LEDs for 1 sec. The pattern of green LEDs indicate the type of alarm. Please consult the table for more information. QR450Error Type COM 1 RxD / TxD COM 2 RxD / TxD Sync / NoRx Pwr / TxSupply voltage alarm GreenRetry Factory default GreenConfiguration alarm Green GreenFirmware upgrade alarm Green GreenReverted to factory default due to internal alarmGreen Green GreenIP address not set GreenTx synthesizer out of lock Green GreenRx synthesizer out of lock Green GreenTX & Rx synthesizer out of lock Green Green GreenConfiguration record not found Green GreenOver temperature alarm(Tx has been disabled)Green Green GreenOver temperature alarm(Tx has been folded back)Green Green GreenVSWR alarm Green Green Green GreenQB450/QP450Error Type Pwr / Tx Sync / NoRx COM 1 RxD / TxD COM 2 RxD / TxDSupply voltage alarm GreenRetry Factory default GreenConfiguration alarm Green GreenFirmware upgrade alarm Green GreenReverted to factory default due to internal alarmGreen Green GreenIP address not set GreenTx synthesizer out of lock Green GreenRx synthesizer out of lock Green GreenTX & Rx synthesizer out of lock Green Green GreenConfiguration record not found Green GreenOver temperature alarm (Tx has been disabled)Green Green GreenOver temperature alarm(Tx has been folded back)Green Green GreenVSWR alarm Green Green Green Green ETH 1 & ETH 2 - Ethernet Link and Activity LEDs The Ethernet port LEDs are found on the physical RJ45 sockets, located on the front panel. Green LED activity typically represents a current physical connection to another Ethernet device has been established. Amber LED activity indicates Ethernet data is being transferred between the local Ethernet port and another Ethernet device. Part F – Quick Reference Guide
65 Document Number: 0100SM1401 Issue: 10-14Connecting AntennasThe RF antenna system should be installed in accordance with the manufacturer’s instructions and local regulatory requirements.•The RF (Antenna) connector on the QR450 is a TNC type female connector.•The RF (Antenna) connectors on the QB450 and the QP450 are N-Type female connectors.Good quality, low loss, feeder cable, should be considered according to the length of the cable run. also, use a short, flexible patch cable between the radio and lightning arrestor or flange mount of the radio cabinet/enclosure. Ensure all external connections are waterproofed. Communication PortsEthernet Ports (ETH)The ETH ports are 10/100 Base-T compliant, using RJ-45 sockets. These sockets support both TIA/EIA-568-A & B wiring as they have Auto MDI/MDIX Auto Sensing. This means you can use both straight-through and cross-over type CAT-5 or better patch cables. All RJ45 connectors should utilize mating plugs that include an integral locking tab.Note: If termination of a cable is required, then the following wiring arrangement should be followed (Compliant with TIA/EIA-568-A). Note: Maximum differential voltage : 5v, 50mA max through each differential pair.Note: If 100-BaseT connection speed is required, CAT-6 Shielded cable should be used for installation to comply with ETSI EMC directives.QB450 & QP450 QR450Part F – Quick Reference Guide
66 Document Number: 0100SM1401 Issue: 10-14Serial Ports - COM 1/2The Q data radios feature a 9 pin miniature D-Shell (DE-9) Female connector that supports two individual serial port connections. Each serial port is associated with an embedded serial terminal server that provides the serial to TCP/IP or UDP/ IP connectivity. •COM 1 uses pins 2, 3, 7 & 8 with pin 5 as the common ground. •COM 2 uses pins 4 & 6 with pin 5 as the common ground. •An RSSI output is available on pin 9 which is useful for antenna alignment. Notes: (1) Pin 2, 6 & 8 are outputs rated at +/- 6v, 65mA max.(2) Pin 3, 4 & 7 are inputs rated at +/- 15v, 5mA max.(3) Pin 9 is an analog voltage output to indicate the radio’s live RSSI measurement.(4) Connecting wires should be #22 AWG (0.33mm2) or larger. QB450 & QP450 QR45021 3 4 56 7 8 945 3 2 19 8 7 6RS-232 Mode RS-485 ModePin Name Input/Output Name Input/Output1 COM 1 DCD Output Not Used -2 COM 1 RxD Output B/Z (Inverting) Input/Output3 COM 1 TxD Input A/Y (Non-Inverting) Input/Output4 COM 2 TxD Input Not Used -5 GND - Not Used -6 COM 2 RxD Output Not Used -7 COM 1 RTS Input Not Used -8 COM 1 CTS Output Not Used -9 RSSI Output RSSI OutputPart F – Quick Reference Guide
67 Document Number: 0100SM1401 Issue: 10-14Activating TransmitterData sent to either of the radio’s communication ports (Ethernet or Serial Port) will cause the radio to key up it’s transmitter and send the data over the air. However, to test the transmitter with external test equipment (Tx power, VSWR or Frequency), or to test another radio’s receiver, the Q data radio provides a means to manually control the activation of the transmitter.To access the transmit test tool, access the radio’s web user interface and browse to: Maintenance -> Transmit Test. This will display the transmit test tool page. The transmitter can now be controlled via this page. To key up the transmitter, press the ‘Turn ON’ button. By default this will enable a Modulated Carrier for 60 seconds. During this time, the Tx LED should illuminate solid RED to indicate the transmitter is active.if the power or frequency is adjusted, and it is desired to retain this value, the Save and apply button should be pressed to activate the changes in the radio.Factory DefaultThe factory default IP address of the Q data radios is 192.168.2.15. If you want to perform configuration changes on your Q data radio and are not aware of the configured IP address, you may need to activate a factory reset. Alternatively, COM 1 can provide access to the radio’s configuration via Text User Interface (as long as this port remains at the default configuration). default interface settings are: 19200, N, 8, 1, No Handshaking. A factory reset will cause all previous configuration settings to be erased and returned to the factory default values. A factory default can be initiated by applying DC power to the radio (wait up to 3 minutes for the unit to fully boot up, indicated by a solid GREEN Power LED), depress the factory default switch using a paper clip or similar object and keep the switch depressed for 6 seconds or until all four LEDs illuminate solid GREEN and begin flashing, indicating the radio will return to the factory default settings. Please wait for up to 4 minutes for the factory default reset process to complete.Factory Default SwitchFactory Default SwitchQB450 & QP450 QR450Part F – Quick Reference Guide
68 Document Number: 0100SM1401 Issue: 10-14Digital I/OThree channels of digital user inputs and outputs (Digital User I/O) can be read/written to via TView+ Diagnostics or SNMP. Digital user I/O is available on the following products:•QB450 Full Duplex Radio•QH450 Hot Standby Full Duplex Radio•QP450 Hot Standby Half Duplex RadioInformation on how to control and monitor this I/O using TView+ Diagnostics can be found in Part G - TView+ Management Suite - Remote Diagnostics & Network Controller. SNMP object descriptions for digital I/O can be found within the advanced section of this manual.InputsThree user Inputs are available. They have identical interface characteristics. Some form of switching contact (i.e: switch, relay) is normally used to change the state of the input. Both an isolated and non-isolated input configuration is possible.Typical input drivers include: dry contact (relay), electronic control or driven control. Each input can support either type of driver.Reading the status of a user input while the circuit is CLOSED will report the input as being ON. Reading the status of a user input while the circuit is OPEN (or not connected) will report the input as being OFF. Typical Input DriversOutputsThree user outputs (open collector) are available. They have identical interface characteristics. Power Specifications Maximum Voltage allowed accross each output is 30V DC. Maximum current allowed through each output is 1A. External resistors or a current limited supply should be used to keep the current below this value.When the OUTPUT is OFF, The circuit will be OPEN. When the OUTPUT is ON, The circuit will be CLOSED.Dry ContactElectronic Control5V or FloatingDriven ControlLoad0V to 30V DC SupplyV+ -
69 Document Number: 0100SM1401 Issue: 10-14Connecting to Web User Interface (WUI)he Q data radios provide an embedded web server which provides access to the Web User Interface (WUI). The WUI can be used to perform configuration changes on the radio. To change a configuration parameter in a Q data radio, connect your PC to one of the Ethernet ports (ETH 1 or ETH 2) and direct your browser to the IP address of the Q data radio. It is strongly recommended that you follow these guidelines for successful connection to the radio:(1) Ensure the Q data radio is powered up and has fully booted. This is indicated by a solid GREEN power LED. It takes approximately 2 minutes from applying DC power for the Q data radio. Once the radio is fully booted, it may be indicating a user alarm. For example, if the radio’s antenna port is incorrectly terminated, the radio will indicate a high VSWR alarm. Regardless of this user alarm, the radio can still be browsed to.(2) Disconnect your PC from any other Internet/LAN networks, as this may create a conflict in IP addresses or the Q data radio IP might not fall within the subnet mask specified by your network. (3) Connect your PC’s Ethernet Port to one of the Ethernet Ports (ETH 1 or ETH 2) using an RJ-45 patch cable. Cross over cables will also work (Ethernet ports support MDI/MDIX). An active connection is indicated on the radio by solid green and amber illumination on the LEDs which are fixed to the physical Ethernet port you are connected to.(4) Ensure your PC LAN Port is configured for a suitable IP address. If you are using Windows 7, this can be done by configuring the LAN settings via the Control Panel. Navigate to your Windows “Start” button and open Control Panel -> Network and Sharing Center -> Change adapter setting -> Double click on the LAN port you are using -> Properties -> Double click ‘TCP/IPv4’. You should see the window shown. Ensure “Obtain IP Address Automatically” is NOT selected. It is recommended that you manually specify a compatible IP Address. In this example, a factory default radio is being configured. The IP address of that radio is 192.168.2.15 and a compatible IP address for the PC would be 192.168.2.1. Click OK to accept the changes. Note: Check with your Network Administrator before allocating IP addresses as each LAN/WAN network is different. (5) Now open your web browser and insert the IP address of the Q data radio into the URL. In this case, we type “192.168.2.15”, the browser should now display the home page of your radio. (Shown below). Note: You may need to disable a web proxy (if in use) or disable or modify your local firewall to help ensure the security.Part F – Quick Reference Guide
70 Document Number: 0100SM1401 Issue: 10-14Resolving Ethernet Connection IssuesHere are some basic tips to help you along the way with Ethernet configuration issues. The Windows operating system (and others) comes complete with many useful tools. First, you need to open a command window. This can be done by clicking on “Start” then “Run” and entering “CMD” and clicking OK. Obtaining IP information about your PCIf you need to find out more information about your computers Ethernet IP configuration, network gateways and DNS servers, you can use a tool called “IPConfig”. Simply type “IPconfig /all” into your command window.Checking IP connectivityA reliable way to check IP connectivity to a device is using the “Ping” utility. Type “ping xxx” where xxx is the complete IP address of the destination device you want to check. Ping will either respond with latency results (as shown) or say “timed out” if no connection was possible. Repeated connections to multiple devices with same IP addressA common issue experienced when attempting to configure multiple radios with the same IP address (such as factory default radios). The issue is due to invalid MAC table entries. If you change your ethernet connection between two devices with the same IP address quickly, you may need to reset the MAC look up table in your PC. You can do this by typing “arp -d ” in the command window. Part F – Quick Reference Guide
71 Document Number: 0100SM1401 Issue: 10-14Part G– Quick Start GuidePart G – Quick Start GuideStep-by-Step Point to Point SetupIntroductionThis document describes the 10 key steps required for:• Connecting and configuring a pair of Q data radios. • Performing basic diagnostics and health checks• Connecting user equipment such as Host Software and/or RTUsTypical Bench setupStep 1 - RF and DC power connectionRF ConnectionBench testing is typically performed over short distances, so RF signals need to be significantly attenuated. Using dummy loads or whip antennas is not recommend. A suitable method for attenuation of RF signals is to use a 4 Port RF Attenuator (Part Number TBUR4PORTATTEN). An attenuator accurately reduces RF signal level, simulating a real world, long distance RF link. Other types of RF attenuators can be used providing the total attenuation is between 80dB to 100dB. Check the attenuator power ratings against the configured Tx power of the radio.If the TX power of each radio is set to 20dBm (100mW) then, low power, low cost attenuators can be used.DC Power ConnectionEnsure each radio is wired using the correct polarity and that power supply is regulated and has adequate current delivering capacity. Please see the Quick reference guide section of this manual to confirm the power supply requirements you require for the product you are using.Step 2 - Power Up RadiosApply DC power to the radios. The radio will begin a boot up process. This process can take up to 2 minutes (during this time frame, the ‘Pwr’ LED will periodically flash GREEN, indicating that the boot up process is still in progress). Once the boot up process has completed, the ‘Pwr’ LED should be solid GREEN. If there is no LED indication, re-check the DC polarity and ensure the DC voltage is between operating voltages. Note: If these checks are correct they you may need to inspect the internal fuse. Consult the maintenance section of this manual for further information on fuse replacement.
72 Document Number: 0100SM1401 Issue: 10-14Step 3 - Setup for Radio ConfigurationIP Address and Factory Default The factory default IP address of the Q data radios is 192.168.2.15. If you want to perform configuration changes on your Q data radio and are not aware of the configured IP address, you may need to activate a factory reset. Alternatively, COM 1 can provide access to the radio’s configuration via Text User Interface (as long as this port remains at the default configuration). default interface settings are: 19200, N, 8, 1, No Handshaking. A factory reset will cause all previous configuration settings to be erased and returned to the factory default values. A factory default can be initiated by applying DC power to the radio (wait up to 3 minutes for the unit to fully boot up, indicated by a solid GREEN Power LED), depress the factory default switch using a paper clip or similar object and keep the switch depressed for 6 seconds or until all four LEDs illuminate solid GREEN and begin flashing, indicating the radio will return to the factory default settings. Please wait for up to 4 minutes for the factory default reset process to complete.Connection to Embedded Web User Interface (WUI) - HTTPConnect your PC Ethernet Port to one of the Ethernet Ports (ETH1 or ETH2). To verify you can communicate with the QR450 you should first ping the radio. Open up a command window on your PC by going to the “Start” -> Run and typing “CMD” then OK. Then type “ping 192.168.2.15” which is the default address of the radio. The radio should respond to the ping as shown below. If this is not the case, refer to the ‘Resolving Ethernet Connection Issues’ section in Part F of this manual.Browse to the “Wizards” section of the WUI by clicking: -> Setup -> Wizards. Step 4 - Start Web Browser on your PCStart your web browser and insert the IP address of the radio into the URL. In this case, type “192.168.2.15” and the configuration page is now displayed in the browser.Q Data Radios can also be configured via a Text User Interface (TUI). Console protocols such as Telnet, SSH or a serial connection may be used. For further details on making configuration changes via the TUI, please refer to the advanced configuration section of this manual.Part G – Quick Start Guide
73 Document Number: 0100SM1401 Issue: 10-14Step 5 - Activate Entry Point - PTP WizardSelect Point to Point with Half Duplex Entry Point.Select ‘Entry Point radio’ and click on the “Start The Wizard” button. The Wizard now prompts the user to configure the minimum parameters to achieve point to point operation. For each configuration item, help text is provided on the HTML programmer interface. If you are manually specifying IP addresses, ensure you record them for future reference. You will need to know the IP address of each radio in future steps. After configuration of all items are complete, activate the configuration by clicking on the “Activate Configuration” button in the top right corner.Step 6 - Activate Remote - PTP WizardRepeat steps (3) to (5) for the Remote radio. When in Step 5, select the ‘Remote radio’ button and click on the ‘Start The Wizard” button. ‘Step 7 - Verify Modem OperationThe radio configuration & RF link can now be verified for correct operation. First, check that the remote radio can correctly decode a transmitted signal. This is done by energizing the transmitter (modulated carrier) of the entry point radio. Refer to the instructions about this in the quick reference guide section of this manual.With the transmitter energized, inspect the LED status on each radio. The entry point radio should have a solid RED ‘Pwr/Tx’ LED. The remote radio should a solid GREEN ‘Sync/RxSig’ LED. If this LED is not SOLID green it may indicate incorrect configuration or inadequate signal strength and the setup should be checked. Repeat this test with the Remote radio transmitting.Step 8- Embedded Diagnostics Testing8.1 Review DiagnosticsConnect your web browser to the Entry Point radio using the IP address recorded in Step 5. Once loaded, click on the Diagnostics tab, then select the summary sub-menu. This will display the Diagnostics summary page. Review the diagnostics parameters checking for abnormal items such as high VSWR (high TX reverse power) and lower than expected radio RSSI (Received Signal Strength). Follow this step again for the Remote radio.Part G – Quick Start Guide
74 Document Number: 0100SM1401 Issue: 10-14Step 10 - Commissioning RecordAfter a packet transmission test has been performed, a Commissioning Record can be prepared. This facility is activated by clicking on the “Commissioning Record” button.It is recommended that the radio is configured to use the current date (either time configured manually or obtained from an NTP server) otherwise the date / time shown will not be correct. The user can enter an appropriate Unit Name and Location for reference purposes. Additionally, a comment may be added noting the type of antenna in use. Once this information has been added, the web page can be printed (using the print facility in your web browser). It may be useful to print the commissioning record to PDF for future reference. This now completes the requirements for setting up a half duplex, Point to Point Q Data Radio Link. The radios are now ready for application testing. The application can be connected to either ETH1 or ETH2 or both. Step 9 - Packet Transmission TestThis tool provides a useful way to test a radio communications link by transmitting data packets between two units in a loop-backed mode. You can find this tool in the “Diagnostics” tab, then click on the “Packet Transmission Test” sub-menu.Enter the “Destination IP Address” field with the IP address of the of the target radio that you want to ping. Ensure the “Number of Packets” is set to 1000. Now click on the “Start Packet Test” button. The radio will indicate the packet test has started and is currently running and both units will have flashing Tx LEDs indicating data is being transmitted. When the test is complete, a note stating “Packet transmission test completed” will be shown and the test results summarized in the “Test Results” section. The test results show TX & RX Packets, Lost Packets and the Packet Error Rate. Part G – Quick Start Guide
75 Document Number: 0100SM1401 Issue: 10-14Diagnostics entry point radioLocal IP: 192.168.2.16e-diags Local IP Port: 1040The following instructions will explain how to poll Q data radios using eDiags over a wireless network.(1) Enable eDiags within each radio that is required to be polled. Configure the following parameter in each radio: •Local Port number - This will be the port number the eDiags session (within the PC) will address all eDiags data to (example uses: 1040)(2) Ensure the TView+ Diagnostics software has been installed on your PC (3) Open the TView+ Diagnostics software on the PC and configure the following items (for detailed instructions on the TView+ Diagnostics software, please refer to the TView+ Diagnostics user manual):• Create a list (database) of Q data radios that are required to be polled for diagnostics. Each data base entry should have the communications port set to eDiags (Ethernet) and configured to use the IP address and eDiags port number of the corresponding radio. Each serial number entered needs to be correct. Other information can also be specified. • Define the IP address and local listening port number for the eDiags session (controller address and port number). This can be configured in Settings -> eDiags Port settings. The IP address and port number configured, needs to match the controller IP address and controller port number specified within the eDiags settings within each of the radios (they should all have common settings).This now completes the requirements for configuring eDiags. The operation of eDiags for a typical poll/response diagnostics transaction is as follows:(1) The TView+ Diagnostics software constructs a UDP/IP data gram which targets the embedded eDiags server of each radio configured within the database.(2) The UDP datagram is placed onto the LAN/WAN which routes the datagram onto the radio network. (3) The entry point radio will respond to any poll addressed to it’s own IP address and eDiags port, or, will transmit the poll over the air to the targeted radio.(4) The targeted radio will then respond to the poll, by transmitting a response, which will be sent back to the controller address (the Diagnostics PC).PC running TView+ DiagnosticsPC Local IP: 192.168.2.1e-diags Local Listen port: 1040Step-by-Step eDiags Setupe-diagnostics (also known as eDiags) is a feature of the TView+ diagnostics software that encapsulates the TView+ diagnostics protocol in an Ethernet UDP/IP packet. Together with the eDiags server embedded into each Q data radio, the user can monitor a Q data radio network using the TView+ diagnostics software over an Ethernet LAN/WAN. A typical use diagram is shown below. For more information on the features, benefits and technical details of the TView+ diagnostics software, please refer to the TView+ diagnostics user manual. Remote ALocal IP: 192.168.2.17e-diags Local IP Port: 1040Remote BLocal IP: 192.168.2.18e-diags Local IP Port: 1040Part G – Quick Start Guide
76 Document Number: 0100SM1401 Issue: 10-14System Topology ConfigurationTransparent Bridge ModeFull Duplex Entry PointRadio Settings:Operating Mode: Bridge ModeCollision avoidance: DisabledRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.20/24Full Duplex RemoteRadio Settings:Operating Mode: Bridge ModeCollision avoidance: DisabledRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.21/24IntroductionThe following Diagrams are designed to provide configuration information on typical topologies. The channel bandwidth and Tx/Rx frequencies are not shown within the diagrams, as they depend on the users license.The following diagrams show ‘/24’ after an IP address. This short hand addressing indicates the device’s subnet mask. ‘/24’ equals a subnet mask of 255.255.255.0Point to Point - Full DuplexPoint to Point - Half DuplexHalf Duplex Entry PointRadio Settings:Operating Mode: Bridge ModeCollision avoidance: Carrier DetectRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.20/24Half Duplex RemoteRadio Settings:Operating Mode: Bridge ModeCollision avoidance: Carrier DetectRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.21/24Part G – Quick Start Guide
77 Document Number: 0100SM1401 Issue: 10-14Point to Multipoint - Full Duplex Entry PointPoint to Multipoint - Half Duplex Entry PointFull Duplex Entry PointRadio Settings:Operating Mode: Bridge ModeCollision avoidance: ChannelShare+Collision avoidance Master: EnabledRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.20/24Half Duplex RemotesRadio Settings:Operating Mode: Bridge ModeCollision avoidance: ChannelShare+RF Data Rate: DynamicRemote Network Settings:IP: 192.168.2.21/24Remote Network Settings:IP: 192.168.2.22/24Half Duplex Entry PointRadio Settings:Operating Mode: Bridge ModeCollision avoidance: Carrier DetectRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.20/24Half Duplex RemotesRadio Settings:Operating Mode: Bridge ModeCollision avoidance: Carrier DetectRF Data Rate: DynamicRemote Network Settings:IP: 192.168.2.21/24Remote Network Settings:IP: 192.168.2.22/24Part G – Quick Start Guide
78 Document Number: 0100SM1401 Issue: 10-14Point to Multipoint via Repeater - Full Duplex RepeaterPoint to Multipoint via Repeater - Half Duplex RepeaterFull Duplex RepeaterRadio Settings:Operating Mode: Bridge ModePeer to peer repeat: EnabledCollision avoidance: ChannelShare+Collision avoidance Master: EnabledRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.21/24Half Duplex RemotesRadio Settings:Operating Mode: Bridge ModeCollision avoidance: ChannelShare+RF Data Rate: DynamicRemote Network Settings:IP: 192.168.2.22/24Half Duplex Entry PointRadio Settings:Operating Mode: Bridge ModeCollision avoidance: ChannelShare+RF Data Rate: DynamicNetwork Settings:IP: 192.168.2.20/24Remote Network Settings:IP: 192.168.2.23/24Half Duplex RepeaterRadio Settings:Operating Mode: Bridge ModePeer to peer repeat: EnabledCollision avoidance: Carrier DetectRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.21/24Half Duplex RemotesRadio Settings:Operating Mode: Bridge ModeCollision avoidance: Carrier DetectRF Data Rate: DynamicRemote Network Settings:IP: 192.168.2.22/24Half Duplex Entry PointRadio Settings:Operating Mode: Bridge ModeCollision avoidance: Carrier DetectRF Data Rate: DynamicNetwork Settings:IP: 192.168.2.20/24Remote Network Settings:IP: 192.168.2.23/24Part G – Quick Start Guide
79 Document Number: 0100SM1401 Issue: 10-14Multipoint to MultipointAll RadiosRadio Settings:Operating Mode: Bridge ModeCollision avoidance: Carrier DetectRF Data Rate: DynamicHalf Duplex Entry PointNetwork Settings:IP: 192.168.2.20/24RemoteNetwork Settings:IP: 192.168.2.21/24RemoteNetwork Settings:IP: 192.168.2.22/24RemoteNetwork Settings:IP: 192.168.2.23/24Part G – Quick Start Guide
80 Document Number: 0100SM1401 Issue: 10-14Router ModePoint to Multipoint - Full Duplex Entry PointFull Duplex Entry PointNetwork Settings:IP Address: 192.168.1.1/24Router Settings:WAN IP Address: 10.10.10.1/24Route Table Entries:192.168.2.0/24 10.10.10.2192.168.3.0/24 10.10.10.3Host ApplicationNetwork Settings:IP Address: 192.168.1.10/24Gateway: 192.168.1.1Remote ANetwork Settings:IP: 192.168.2.1/24Router Settings:WAN IP Address: 10.10.10.2/24Route Table Entries:192.168.1.0/24 10.10.10.1Remote BNetwork Settings:IP: 192.168.3.1/24Router Settings:WAN IP Address: 10.10.10.3/24Route Table Entries:192.168.1.0/24 10.10.10.1Ethernet DeviceIP: 192.168.2.2/24Gateway: 192.168.2.1Ethernet DeviceIP: 192.168.3.2/24Gateway: 192.168.3.1IntroductionThe following Diagrams are designed to provide configuration information on typical topologies. The channel bandwidth and Tx/Rx frequencies are not shown within the diagrams, as they depend on the users license.The following diagrams show ‘/24’ after an IP address. This short hand addressing indicates the device’s subnet mask. ‘/24’ equals a subnet mask of 255.255.255.0. Short hand addressing can be used when writing a static route.Part G – Quick Start GuideIP Route Configuration Example - Full Duplex Entry PointIn relation to the diagram above (Point to Multipoint - Full Duplex Entry Point) the following example shows how the IP Routing configuration would appear within the Full Duplex Entry Point radio.Each static route contains three parts: Network Address, Subnet Mask and Gateway. The format of a static route can be either of the following: (Each yellow box shown requires a single space between them). Network AddressSubnet Mask GatewayNetwork AddressSubnet Mask Gateway
81 Document Number: 0100SM1401 Issue: 10-14Point to Multipoint via multiple RepeatersHost ApplicationIP: 192.168.1.2/24Gateway: 192.168.1.1Entry PointNetwork Settings:IP: 192.168.1.1/24Router Settings:WAN IP: 10..10.10.1/24Route Table Entries:192.168.3.0/24 10.10.10.2192.168.4.0/24 10.10.10.2192.168.5.0/24 10.10.10.2Full Duplex RepeaterNetwork Settings:IP: 192.168.2.1/24Router Settings:WAN IP: 10.10.10.2/24Route Table Entries:192.168.1.0/24 10.10.10.1192.168.3.0/24 10.10.10.3192.168.4.0/24 10.10.10.4192.168.5.0/24 10.10.10.4Ethernet DeviceIP: 192.168.3.2/24Gateway: 192.168.3.1Ethernet DeviceIP: 192.168.5.2/24Gateway: 192.168.5.1Ethernet DeviceIP: 192.168.4.2/24Gateway: 192.168.4.1Remote BNetwork Settings:IP: 192.168.5.1/24Router Settings:WAN IP: 10.10.10.5/24Route Table Entries:192.168.1.0/24 10.10.10.4Remote ANetwork Settings:IP: 192.168.3.1/24Router Settings:WAN IP: 10.10.10.3/24Route Table Entries:192.168.1.0/24 10.10.10.2Half Duplex RepeaterNetwork Settings:IP: 192.168.4.1/24Router Settings:WAN IP: 10.10.10.4/24Route Table Entries:192.168.1.0/24 10.10.10.2192.168.5.0/24 10.10.10.5Part G – Quick Start Guide
82 Document Number: 0100SM1401 Issue: 10-14Serial and MODBUSSerial data transport via TCPConnect your PC’s Ethernet port to ETH1 or ETH2 of the radio being configured and using a web browser, browse to the radio’s configuration page by entering the IP address the unit into the browser’s URL bar. Once the configuration has been activated, repeat the process for the remaining radio. To access the parameters below, browse to the “Setup” tab and select the “COM1” option under “Configuration”.Remote - 192.168.2.17COM1:Mode: Serial Device ServerCharacter Layer and interface: match the configuration of the external serial device you are connecting to the Q data radios Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: TCPProtocol Mode: TCP ClientPrimary IP Address: 192.168.2.16Primary IP Port: 30010Entry Point - 192.168.2.16COM1:Mode: Serial Device ServerCharacter Layer and Interface: match the configuration of the external serial device you are connecting to the Q data radio’s Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: TCPProtocol Mode: TCP ServerLocal IP Port: 30010Inactivity Timeout: 30 seconds.Serial data transport via UDPConnect your PC’s Ethernet port to ETH1 or ETH2 of the radio being configured and using a web browser, browse to the radio’s configuration page by entering the IP address the unit into the browser’s URL bar. Once the configuration has been activated, repeat the process for the remaining radio. To access the parameters below, browse to the “Setup” tab and select the “COM1” option under “Configuration”.Remote - 192.168.2.17COM1:Mode: Serial Device ServerCharacter Layer and interface: match the configuration of the external serial device you are connecting to the Q data radios Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: UDPProtocol Mode: Point to pointUDP listen mode: staticRemote IP Address: 192.168.2.16Remote IP Port: 30010Local IP Port: 30010Entry Point - 192.168.2.16COM1:Mode: Serial Device ServerCharacter Layer and Interface: match the configuration of the external serial device you are connecting to the Q data radio’s Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: UDPProtocol Mode: Point to pointUDP listen mode: staticRemote IP Address: 192.168.2.17Remote IP Port: 30010Local IP Port: 30010IntroductionPoint to Point serial connectivity can be achieved by using the serial device server embedded within the Q data radios radio. The serial device server has three protocols available, each with their own benefits: TCP: Establishes a session based connection, providing high reliability on data delivery. UDP: Consumes low bandwidth and provides a low latency connection. PPP: Provides a virtual Ethernet connection over a serial link. Part G – Quick Start Guide
83 Document Number: 0100SM1401 Issue: 10-14Serial data transport via PPPConnect your PC’s Ethernet port to ETH1 or ETH2 of the radio being configured and using a web browser, browse to the radio’s configuration page by entering the IP address the unit into the browser’s URL bar. Once the configuration has been activated, repeat the process for the remaining radio. To access the parameters below, browse to the “Setup” tab and select the “COM1” option under “Configuration”.The example uses the following IP addresses for external PPP Clients: ‘Host Application - 192.168.2.20’ ‘External Device (RTU) - 192.168.2.30’Host ApplicationIP: 192.168.2.20 External DeviceIP: 192.168.2.30Remote - 192.168.2.17COM1:Mode: Serial Device Server(b) Baud Rate: match the Baud Rate of the external serial device you are connecting to the Q data radios Serial Port.(c) Protocol: PPP(d) Client IP Address: 192.168.2.30Entry Point - 192.168.2.16COM1:Mode: Serial Device ServerBaud Rate: match the Baud Rate of the external serial device you are connecting to the Q data radios Serial Port.Protocol: PPPClient IP Address: 192.168.2.20Part G – Quick Start Guide
84 Document Number: 0100SM1401 Issue: 10-14Point to MultiPoint Serial to Serial Link SetupIntroductionPoint to Multipoint serial connectivity can be achieved by using the serial device server embedded within the Q data radios. The serial device server can be used in UDP mode, to achieve a point to multipoint serial link.Serial data transport via UDPConnect your PC’s Ethernet port to ETH1 or ETH2 of the radio being configured and using a web browser, browse to the radio’s configuration page by entering the IP address the unit into the browser’s URL bar. Once the configuration has been activated, repeat the process for the remaining radio/s. To access the parameters below, browse to the “Setup” tab and select the “COM1” option under “Configuration”.The allocated IP addresses for this example are ‘Entry Point- 192.168.2.16’, ‘Remote A - 192.168.2.17’, ‘Remote B - 192.168.2.18’.... (additional remotes can use incremental IP allocation from Remote B).Entry Point - 192.168.2.16COM1:Mode: Serial Device ServerCharacter Layer and Interface: match the configuration of the external serial device you are connecting to the Q data radios Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: UDPProtocol Mode: Point to MultipointNode Type: PointRemote Multicast IP Address: 224.240.1.1Remote IP Port: 30010Local IP Port: 30010Remote A - 192.168.2.17COM1:Mode: Serial Device ServerCharacter Layer and interface: match the configuration of the external serial device you are connecting to the Q data radios Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: UDPProtocol Mode: Point to MultipointNode Type: Multi-PointRemote IP Address: 192.168.2.16Remote IP Port: 30010Local Multicast IP Address: 224.240.1.1Local IP Port: 30010Remote B - 192.168.2.18COM1:Mode: Serial Device ServerCharacter Layer and interface: match the configuration of the external serial device you are connecting to the Q data radios Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: UDPProtocol Mode: Point to MultipointNode Type: Multi-PointRemote IP Address: 192.168.2.16Remote IP Port: 30010Local Multicast IP Address: 224.240.1.1Local IP Port: 30010Part G – Quick Start Guide
85 Document Number: 0100SM1401 Issue: 10-14MODBUS GatewayMODBUS TCP to MODBUS RTU - Point to pointConnect your PC’s Ethernet port to ETH1 or ETH2 of the radio being configured and using a web browser, browse to the radio’s configuration page by entering the IP address the unit into the browser’s URL bar. Once the configuration has been activated, repeat the process for the remaining radio/s. To access the parameters below, browse to the “Setup” tab and select the “COM1” option under “Configuration”.IntroductionPoint-to-Point (PTP) with MODBUS TCP to MODBUS RTU can be performed by using the MODBUS gateway feature embedded within the Q data radios. Remote - 192.168.2.17COM1:Mode: MODBUS/TCP GatewayCharacter Layer and Interface: match the configuration of the external serial device you are connecting to the Q data radio’s Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: TCP(e) Protocol Mode: TCP Client(f) Primary IP Address: 192.168.2.16(g) Primary IP Port: 30010(h) MODBUS RTU Timeout: 30 secondsEntry Point - 192.168.2.16(In this topology, the entry point radio is transparent to the MODBUS TCP data).No COM port configuration is required.Part G – Quick Start GuideHost Application - 192.168.2.10Port number: 30010Protocol: MODBUS/TCPSCADApack RTU Destination Address: 192.168.2.17SCADApack RTU Destination Port number: 30010
86 Document Number: 0100SM1401 Issue: 10-14IntroductionPoint to multipoint (PTMP) with MODBUS TCP to MODBUS RTU can be performed by using the MODBUS gateway feature embedded within the Q data radios. MODBUS TCP to MODBUS RTU - Point to multipointMODBUS TCP to MODBUS RTU - Point to multipointConnect your PC’s Ethernet port to ETH1 or ETH2 of the radio being configured and using a web browser, browse to the radio’s configuration page by entering the IP address the unit into the browser’s URL bar. Once the configuration has been activated, repeat the process for the remaining radio/s. To access the parameters below, browse to the “Setup” tab and select the “COM1” option under “Configuration”.Host Application - 192.168.2.10Port number: 30010Protocol: MODBUS/TCPSite A - RTU Destination Address: 192.168.2.17Site A - RTU Destination Port number: 30010Site B - RTU Destination Address: 192.168.2.18Site B - RTU Destination Port number: 30010Entry Point - 192.168.2.16(In this topology, the entry point radio is transparent to the MODBUS TCP data).No COM port configuration is required.Remote A - 192.168.2.17COM1:Mode: MODBUS/TCP GatewayCharacter Layer and Interface: match the configuration of the external serial device you are connecting to the Q data radio’s Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: TCPProtocol Mode: TCP ServerLocal IP Port: 30010Inactivity Timeout: 30 seconds.MODBUS RTU Timeout: 30 secondsRemote B - 192.168.2.18COM1:Mode: MODBUS/TCP GatewayCharacter Layer and Interface: match the configuration of the external serial device you are connecting to the Q data radio’s Serial Port. The default is 9600,8,N,1 - RS232.Packet Layer: MODBUSProtocol: TCPProtocol Mode: TCP ServerLocal IP Port: 30010Inactivity Timeout: 30 seconds.MODBUS RTU Timeout: 30 secondsPart G – Quick Start Guide
87 Document Number: 0100SM1401 Issue: 10-14Single Frequency (Simplex) ModeIntroductionHalf Duplex Trio Q data radios can operate in a single frequency (Simplex) mode. This means the transmitting and receiving frequencies are the same single frequency. See the diagram below.Radio Frequencies:Tx = 450 MHzRx = 450 MHzRadio Frequencies:Tx = 450 MHzRx = 450 MHzRadio Frequencies:Tx = 450 MHzRx = 450 MHzConfigurationSingle frequency operation also requires parameters to be configured which relate to the system topology.System Topology: Select between Point to MultiPoint (PTMP), Point to MultiPoint via Repeater (PTMP via Repeater) or Point to Point (PTP). Every radio in a simplex radio system should have have same system topology selected.Topology Function: Each radio in a simplex radio system will have its own topology function. Select between Entry Point, Repeater or Remote.Part G – Quick Start Guide
88 Document Number: 0100SM1401 Issue: 10-14Part H – AdvancedPart H – AdvancedConnectivityText User Interface (TUI)The Text user interface can be accessed via; a serial connection, a Telnet session or a SSH session.TUI Interface - Serial ConsoleThe serial TUI interface is accessed via the COM 1/2 interface as shown in the diagram below. By default, the TUI can be accessed via COM 1 (Pins 2,3 & 5) . Text User Interface:•Com 1•Port Speed : 19200 bps•Format : 8, N, 1Connection to the PC requires a strait-through serial cable with Pins 2,3 & 5 connected. Hardware handshaking is not enabled by default within the Q data radios, so unless handshaking is a requirement, no other connections are required.Once the Q data radio is connected to your PC via a strait through serial cable, use a serial console tool to create a serial communications connection to the TUI. The following example uses a software package called ‘PuTTY’. PuTTY is a freely available Serial console, SSH and telnet client. PuTTY can be downloaded from: http://www.putty.org/ Once installed, open PuTTy to display the configuration window. Within the ‘Category’ section, go to: Connection > Serial. Within the serial line configuration section configure the serial port you will be using to interface to the Q data radio to the following settings:• Speed (baud): 19200• Data bits: 8• Stop bits: 1• Parity: None• Flow control: None
89 Document Number: 0100SM1401 Issue: 10-14Note: If security password protection has been enabled, you will first need to enter the appropriate user name and password. If the Telnet connection was successful, the following screen will be displayed. To start a Telnet session, open a command window via “Start -> Run” and type “Telnet xxx.xxx.xxx.xxx” where xxx is the IP address of the target radio. See example below. TUI Interface - Telnet sessionThe text user interface can be accessed via Telnet. This is convenient if you are remotely connected to a Q data radio via an Ethernet network. The Telnet interface requires much less bandwidth compared to the web user interface, which results in higher speed access to configuration parameters and diagnostics. Most computer operating systems come with integrated Telnet software. For Windows based operating system, you can initiate a Telnet session using the command line interface. Before you can connect to the text user interface (TUI) via Telnet, ensure that the Telnet interface within your Q data radio is enabled. By default, the Telnet service is enabled. The Telnet service can be enabled/disabled using the Web user interface. Enable the interface via the “Configuration -> Security” menu item as shown below. Part H – Advanced
90 Document Number: 0100SM1401 Issue: 10-14(2) Configuration - Provides access to the configuration of Network Parameters, Radio configuration, Serial interfaces, eDiags, Security, SNMP and IP routing. The TUI is divided into three distinct areas :(1) Unit Information - Displays unique unit information about the radio such as serial number, currently configured IP address and firmware pack version identification.(3) Diagnostics - Provides access to the Diagnostics facilities in the radio. Part H – Advanced
91 Document Number: 0100SM1401 Issue: 10-14The client will take the following process to authenticate the server:•The client requests the device finger print from the server it is trying to connect to. •Once the client has received the server’s finger print, it will check it’s own records to see whether it already has this finger print in memory.•If it does have the finger print on record, the connection between the client and the server should automatically begin.•If the client does not have the finger print in memory, a security alert will appear, advising the user that either an attacker could be an intercepting the device as it does not have the finger print on record, or it is a new device that it has not connected to before.Secure Shell (SSH)Secure Shell (SSH) provides a secure alternative to standard Telnet. To access the Q data radio’s Text User Interface (TUI) via the embedded SSH server, use an SSH client. The following example shows how to access a Q data radio’s TUI using a commonly used Windows SSH client called PuTTY.Before you can connect to the TUI via SSH, ensure that the SSH server within the Q data radio is enabled (set to SSH Terminal to Enable). For security reasons, the SSH server is disabled by default. It can be enabled via the web user interface. Enable the interface via the “Configuration -> Security” menu item as shown.Upon enabling SSH, you will also be required to fill out a user name and password. Ensure you record this user name and password for future use.In order for the SSH client to know it is communicating with the device it is addressing (not a man in the middle), the client will attempt to first authenticate the server.As there is no way of differentiating between a man in the middle attack or a first time connection due to the finger print not stored on the client’s records, it is advised that the SSH server (Q data radio) is always connected locally to the client and read before they are deployed in the field. This will allow the client to store the server’s finger print on record and will help prevent any chances of undetected “man in the middle” attacks. Once a finger print has been stored into memory, it can be extracted from the registry (Putty example only) HKEY_CURRENT_USER\Software\SimonTatham\Putty\SSHHostKeys. This can then be deployed into another client PC if required.Part H – Advanced
92 Document Number: 0100SM1401 Issue: 10-14Once the correct user name and password have been entered, the Q data radio will grant access to the TUI main menu.Configure the SSH client (in this case PuTTY) to interface correctly with the embedded Q data radio’s SSH server. The Port number for the embedded Q data radio’s SSH terminal is 22. This is a standard and is not user definable.The SSH terminal also requires a user name and password to be configured. Upon logging into the Q data radio via SSH, the user will be prompted for the user name and password. Part H – Advanced
93 Document Number: 0100SM1401 Issue: 10-14HTTP Secure (HTTPS)The Q data radio’s web user interface can be accessed through a secure HTTP (HTTPS) connection.There are multiple steps required to establish a successful HTTPS connection to a Q data radio, which include:•Enabling HTTPS within the Q data radio.•Loading a signed, digital certificate into the Q data radio. This may be generated by a certificate server (i.e. Active directory) or can be self-generated by the Q data radio.•Resolving web browser issues.Once the above steps have been completed, enter “HTTPS://xxx.xxx.xxx.xxx” where ‘x’ is your units IP address, into your web browsers URL bar and press enter.Enabling HTTPS within a Q data radio:Browse to the unit’s Security page (Setup -> Security) and under the Administration heading, you are able to enable/disable HTTPS. You also have the option to disable HTTP access once HTTPS is enabled.Loading a digitally signed certificate into a Q data radio:Certificate Management Server:A certificate can be generated and signed from a certificate management server. Once a certificate is signed, it should then be loaded into the Q data radio. An example of commonly used certificate management server is Active directory. For each individual unit, a unique certificate is required. Certificates used are bound to each unit by its IP address and serial number. If the IP address of a unit is changed, the certificate needs to be re-generated and re-loaded back into the Q data radio.To load a signed certificate into a Q data radio via the WUI, browse to the Security Management page (Maintenance -> Security management) and select the ‘Browse’ button.Verify the correct file has been selected, then press the ‘Upload’ button.Once the certificate has been successfully uploaded, a message will appear and information about the certificate will be visible within the current certificate section.Unless the certificate management server has been linked to your web browser as a trusted certificate server, the browser may display security warnings upon entry to the Q data radio WUI via HTTPS. To add exceptions into your browser for these security warnings please see the instructions on the following page.Self signed certificate:A self signed certificate can easily be generated from within the Q data radio. To generate a self signed certificate, browse to the security update page (Maintenance -> Security maintenance) and select the ‘Generate’ button.Once the self signed certificate has been created, a message will appear and information about the certificate will be visible within the current certification section.Web User Interface (WUI)The Web User Interface can be access via a HTTP connection or a HTTPS connection. For instructions on how to access the WUI via a HTTP connection, refer to the Quick Reference Guide section within this manual.Part H – Advanced
94 Document Number: 0100SM1401 Issue: 10-14Resolving web browser issues:Every web browser has a list of trusted Certification Authorities (CAs). When either a CA that is not included within the web browsers trusted list is used to sign a certificate, or a self signed certificate is used, a security message will appear within the web browser when an attempt to access a Q data radio’s WUI via HTTPS is made. See the example below (Example uses internet explorer 8).Once the ‘View certificates’ button is selected, a certificate information window will open. Once this window has opened, select the ‘Install Certificate..’ button.If you cannot see the ‘Install Certificate..’ button, restart Internet explorer in administration mode. Do this by right clicking the Internet Explorer icon on the desktop and selecting ‘open in administrator mode’. If this selection is not available, speak to your system administrator.Click on the ‘Certificate Error’ window within the URL bar as shown. This will open a Certificate invalid window, click on the ‘View certificates’ button.Although the Browser is identifying this, a secure connection should still be in place between the browser and the Q data radio.To add the signer to the browser’s trusted list, follow the steps shown below.This security message is identifying the fact that the signee of the certificate being read is not within the browser’s trusted list. Pressing the ‘Continue to this website (not recommended)’ button will allow a HTTPS connection through to the Q data radio. The URL bar of the browser will still indicate that the certificate is still not trusted.Part H – Advanced
95 Document Number: 0100SM1401 Issue: 10-14This will start the certificate import wizard. Select the Next button.Select the ‘Place all certificates in the following store’ option and press the ‘Browse...’ button.Select the ‘Trusted Root Certification Authorities’ folder and press the ‘OK’ button.Once the import directory has been selected, press the ‘Finish’ button.A security warning will appear providing information about the added certificate exception. Press the ‘Yes’ button to complete the installation process.Part H – Advanced
96 Document Number: 0100SM1401 Issue: 10-14Ease of UseSNMP - Diagnostic objects and NotificationsIntroductionThe Q data radio’s SNMP Interface supports:• Supports RFC1213 (Unit name, Unit Location, Firmware, Uptime, etc). Details about RFC1213 and the SNMP parameters included in this standard can be found in this link : http://www.ietf.org/rfc/rfc1213.txt• Supports Radio and Ethernet Diagnostics (as seen in the HTML Diagnostics overview) • SNMP V1 & V2c• SNMP notifications which include traps and informsMIB FilesDistributed with the Q data radio firmware are two MIB files which provide structure definitions for the SNMP objects. The MIB files are suitable for importation into most common SNMP browsers. Definitions for each SNMP object are noted as comments in the MIB files. Only a summary of each object is noted in this user manual. SNMP user alarm detectionThe Trio Q data radio range can detect a number of SNMP alarms which have been raised due to varying radio diagnostic values. These diagnostic values include:•VSWR•Supply Voltage•Temperature•RSSI•Transmit PowerEach SNMP alarm for the diagnostic values shown above, has a maximum of three alarm states. Each one is also represented with a status number. The alarm states and corresponding numbers are as follows:•Normal state - 1: The ‘Normal’ state will be displayed within an alarm when a diagnostics parameter is operating within normal limits. •User alarm state - 2: A ‘User alarm’ state will be displayed when a diagnostics parameter within the Q data radio falls outside of the user defined alarm limits. User limits are configurable within the Q data radio.•Critical alarm state- 3: A ‘Critical alarm’ state will be displayed when a diagnostics parameter within the Q data radio falls outside of the unit’s hardware specification.SNMP critical alarm detectionThe Trio Q data radio range can detect a number of SNMP alarms which have been raised due to the operational state of the radio. These operational states include:•Transmitter PLL locked•Receiver PLL locked•Operational alarm detected•Fan alarm detected (QB, QP & QH only)Each SNMP alarm for the operational states shown above, has a maximum of two alarm states. Each one is also represented with a status number. The alarm states and corresponding numbers are as follows:•Yes state - 1: The ‘Yes’ state will be displayed if the corresponding operational state is active/true. •No state - 2: The ‘No’ state will be displayed if the corresponding operational state is inactive/false. NotificationsSNMP notifications are unsolicited SNMP messages designed to inform a user when an SNMP alarm state change has been detected. The Q data radio range supports two types of notifications:•Traps: are low bandwidth consuming UDP notifications that have no requirement for a response. If the message is lost along the way to the destination IP address, the message will be lost.•Informs: are essentially traps, that require a response from the destination IP address once a notification has been sent. This gives informs more reliability getting to a destination as the Q data radio range supports retries and time out periods.Part H – Advanced
97 Document Number: 0100SM1401 Issue: 10-14Summary of SNMP MIB Objects Supported Object name Object Identifier (OID) Syntax Object descriptionGeneral Group:serialNumber .1.3.6.1.4.1.33302.30.1.1.0 String Serial number of the Q data radiomodelNumber .1.3.6.1.4.1.33302.30.1.2.0 String Model number of the Q data radiohardwareRevision .1.3.6.1.4.1.33302.30.1.3.0 String Hardware revision of the Q data radiofirmwareRevision .1.3.6.1.4.1.33302.30.1.5.0 String The firmware revision the Q data radiodate .1.3.6.1.4.1.33302.30.1.6.0 String The date as reported by the Q data radiotime .1.3.6.1.4.1.33302.30.1.7.0 String The time as reported by the Q data radioutcTimeOffset .1.3.6.1.4.1.33302.30.1.8.0 String Time offset from UTC for the Q data radio’s local time zoneupTime .1.3.6.1.4.1.33302.30.1.9.0 String The uptime of the Q data radioprimaryNtpServer .1.3.6.1.4.1.33302.30.1.10.0 String Primary Network Time Protocol (NTP) domain namecpuLoad .1.3.6.1.4.1.33302.30.1.11.0 Integer Average CPU utilisation (%) for the past 15 minutessupplyVoltage .1.3.6.1.4.1.33302.30.1.12.0 Integer Supply Voltage of the Q data radio in mVtemperatureC .1.3.6.1.4.1.33302.30.1.13.1.3.1 Integer The internal temperature of the Q data radio (degrees C)temperatureF .1.3.6.1.4.1.33302.30.1.13.1.4.1 Integer The internal temperature of the Q data radio (degrees F)ipAddress .1.3.6.1.4.1.33302.30.1.15.0 String The IP address of the Q data radio.Radio Group:radioReceivedPackets .1.3.6.1.4.1.33302.30.2.3.0 Integer Number of packets received from over the radio linkradioTrasnmittedPackets .1.3.6.1.4.1.33302.30.2.4.0 Integer Number of packets transmitted over the radio linkradioForwardPower .1.3.6.1.4.1.33302.30.2.5.1.2.1 Integer Level of transmit power (dBm)radioReversePower .1.3.6.1.4.1.33302.30.2.6.1.2.1 Integer Level of reverse power (dBm)radioVswr .1.3.6.1.4.1.33302.30.2.7.1.2.1 Integer VSWRradioRssiValue .1.3.6.1.4.1.33302.30.2.8.1.2.1 Integer Radio RSSI value (dBm)radioDataRate .1.3.6.1.4.1.33302.30.2.15.0 Integer The over-the-air data rate of the Q data radio.[Dynamic(0), 8000bps(1), 14000bps(2), 16000bps(3), 24000bps(4), 28000bps(5), 32000bps(6), 42000bps(7), 56000bps(8)]txFrequency .1.3.6.1.4.1.33302.30.2.18.0 Integer Radio’s transmit frequency (Hz).rxFrequency .1.3.6.1.4.1.33302.30.2.19.0 Integer Radio’s receive frequency (Hz).muteThreshold .1.3.6.1.4.1.33302.30.2.20.0 Integer Radio’s mute threshold (dBm).rxGoodFrameCount .1.3.6.1.4.1.33302.30.2.23.0 Integer Good frames received.rxGoodByteCount .1.3.6.1.4.1.33302.30.2.24.0 Integer Good bytes received.rxBadFrameCount .1.3.6.1.4.1.33302.30.2.25.0 Integer Bad frames received.rxAverageGoodFrameSize .1.3.6.1.4.1.33302.30.2.26.0 Integer Average received good frame size.rxAverageFrameRate .1.3.6.1.4.1.33302.30.2.27.0 Integer Average receive frame rate.rxChannelOccupancy .1.3.6.1.4.1.33302.30.2.28.0 Integer Receive channel occupancy.rxSlidingChannelOccupancy .1.3.6.1.4.1.33302.30.2.29.0 Integer Sliding channel occupancy.txByteCount .1.3.6.1.4.1.33302.30.2.31.0 Integer Transmitted byte counter.txFrameCount .1.3.6.1.4.1.33302.30.2.32.0 Integer Transmit frame count.txAverageFrameSize .1.3.6.1.4.1.33302.30.2.33.0 Integer Transmit average frame size.txAverageFrameRate .1.3.6.1.4.1.33302.30.2.34.0 Integer Transmit average frame rate.radioFrequencyError .1.3.6.1.4.1.33302.30.2.36.0 Integer Radio frequency error (Hz).Part H – Advanced
98 Document Number: 0100SM1401 Issue: 10-14Object name Object Identifier (OID) Syntax Object descriptionSecurity Group:snmpVersion .1.3.6.1.4.1.33302.30.3.1.0 Integer Default SNMP versionconsoleLoginStatus1 .1.3.6.1.4.1.33302.30.3.2.0 Integer Console login status for COM1consoleLoginStatus2 .1.3.6.1.4.1.33302.30.3.3.0 Integer Console login status for COM2numberOfActiveTelnetSessions .1.3.6.1.4.1.33302.30.3.4.0 Integer Number of active Telnet sessionstelnetSessionTable .1.3.6.1.4.1.33302.30.3.5 Integer Table of Telnet and Ssh sessionstelnetSessionStatus .1.3.6.1.4.1.33302.30.3.5.1.2* Integer Telnet or Ssh session statustelnetSessionIp .1.3.6.1.4.1.33302.30.3.5.1.3* String Telnet or Ssh session remote ip addressencryptionStatus .1.3.6.1.4.1.33302.30.3.11.0 Integer Encryption statusETH Group:interfaceName .1.3.6.1.4.1.33302.30.4.1.1.2.x String Ethernet interface (row) name (where x is the Ethernet interface - 1 (ETH1), 2 (ETH2) or 3 (ETH3)interfaceStatus .1.3.6.1.4.1.33302.30.4.1.1.3.x Integer Ethernet interface status (where x is the Ethernet interface - 1 (ETH1), 2 (ETH2) or 3 (ETH3)interfaceSpeed .1.3.6.1.4.1.33302.30.4.1.1.4.x Integer Ethernet interface link speed (where x is the Ethernet interface: 1 (ETH1), 2 (ETH2) or 3 (ETH3)interfaceMode .1.3.6.1.4.1.33302.30.4.1.1.5.x Integer Ethernet interface link mode (where x is the Ethernet interface - 1 (ETH1), 2 (ETH2) or 3 (ETH3)Base Station Group:digitalInputTable .1.3.6.1.4.1.33302.30.6.2 Table of base station digital inputs.digitalOutputTable .1.3.6.1.4.1.33302.30.6.3 Table of base station digital outputs.chassisFanStatusTable .1.3.6.1.4.1.33302.30.6.4 Table of chassis fan status.internalOnlineModule .1.3.6.1.4.1.33302.30.6.5.0 Internal current online module.When operating in full duplex mode, this is the primary unit.When operating in protected half duplex mode, this is the unit that is currently online.Part H – Advanced
99 Document Number: 0100SM1401 Issue: 10-14Alarm Group:operationalAlarm .1.3.6.1.4.1.33302.30.5.1.0 Integer Operational alarmrxPllLocked .1.3.6.1.4.1.33302.30.5.2.0 Integer Receiver PLL lock statusradioVswrAlarmState .1.3.6.1.4.1.33302.30.5.10.1.2.1 Integer High VSWRNormal =Operating within normal conditions,UserAlarm =Operating outside of user specified limits,CriticalAlarm =Operating outside of specified operating limits.externalSupplyVoltageAlarmState .1.3.6.1.4.1.33302.30.5.11.0 Integer External supply voltageNormal =Operating within normal conditions,UserAlarm =Operating outside of user specified limits,CriticalAlarm =Operating outside of factory specified operating limits.temperatureAlarmState .1.3.6.1.4.1.33302.30.5.12.0 Integer Internal temperature.Normal =Operating within normal conditions,UserAlarm =Operating outside of user specified limits,CriticalAlarm =Operating outside of specified operating limits.radioRssiAlarmState .1.3.6.1.4.1.33302.30.5.13.1.2.1 Integer RSSINormal =Operating within normal conditions,UserAlarm =Operating outside of user specified limits.radioTxPowerAlarmState .1.3.6.1.4.1.33302.30.5.14.1.2.1 Integer Tx PowerNormal =Operating within normal conditions,UserAlarm =Operating outside of user specified limitsglobalAlarmState .1.3.6.1.4.1.33302.30.5.15.0 Integer Global Monitored Alarm.Normal =All monitored parameters are operating within normal conditions,UserAlarm =One or more monitored parameters are operating outside of user specified limits,CriticalAlarm =One or more monitored parameters are operating outside of factory specified operating limits.txPllLocked .1.3.6.1.4.1.33302.30.5.17.0 Integer Transmit PLL lock statusradioFrequencyAlarmState .1.3.6.1.4.1.33302.30.5.18.0 Integer Frequency error state.Normal =Operating within normal conditions,UserAlarm =Receive frequency error out of user specified limits. Part H – Advanced
100 Document Number: 0100SM1401 Issue: 10-14Global Alarm DetectionName globallAlarmAlarm states Normal (1), User alarm (2) and Critical alarm (3)Global alarm detection can change alarm state, based on the highest active alarm state (1 Normal state, 2 User alarm state, 3 Critical alarm state) of all the other SNMP alarm detection objects within the alarm group (with the exception of operational alarm). SNMP - User Alarm Object SpecificationsExternal Supply Voltage Alarm DetectionName externalSupplyVoltageAlarmStateAlarm states Normal (1), User alarm (2) and Critical alarm (3)User alarm limits Configurable upper and lower limit, 10000 to 30000 (mVDC)Critical alarm limits Lower hardware limit: 9500 (mVDC), Upper hardware limit: 30500 (mVDC)Hysteresis +/- 500 (mVDC)VSWR Alarm DetectionName radioVswrAlarmStateAlarm states Normal (1), User alarm (2) and Critical alarm (3)User alarm limits Optional limit, 1.5:1, 2:1 or 3:1Critical alarm limits hardware limit: >10:1.Hysteresis NoneRadio Temperature Alarm DetectionName temperatureAlarmStateAlarm states Normal (1), User alarm (2) and Critical alarm (3)User alarm limits Configurable upper and lower limit, -40 to +70 (Deg C)Critical alarm limits Upper hardware limit: +75 (Deg C). (No lower limit)Hysteresis +/- 5 (Deg C)Radio RSSI Alarm DetectionName radioRssiAlarmStateAlarm states Normal (1) and User alarm (2)User alarm limits Configurable upper and lower limit, -140 to 0 (dBm)Hysteresis +/- 10 (dBm)Radio Transmit Power Alarm DetectionName radioTxPowerAlarmStateAlarm states Normal (1) and User alarm (2)User alarm limits Configurable upper and lower limit, 0 to +40 (dBm)Hysteresis +/- 10 (dBm)Part H – Advanced
101 Document Number: 0100SM1401 Issue: 10-14Operational Alarm DetectionName operationalAlarmAlarm states Yes (1), No (2)Alarm limits No limits, if the radio go into a operational alarm state, the object changes alarm state to Yes (1). during normal operation, this alarm state in No (2)Receiver PLL Lock Alarm DetectionName rxPllLockedAlarm states Yes (1), No (2)Alarm limits No limits, if the radio detects the receiver PLL is out of lock, the object changes alarm state to Yes (1). during normal operation, this alarm state in No (2)Transmitter PLL Lock Alarm DetectionName txPllLockedAlarm states Yes (1), No (2)Alarm limits No limits, if the radio detects the transmitter PLL is out of lock, the object changes alarm state to Yes (1). during normal operation, this alarm state in No (2)SNMP - Critical Alarm Object SpecificationsPart H – Advanced
102 Document Number: 0100SM1401 Issue: 10-14SNMP - NotificationsCustomisations can be made on which SNMP alarms will be detected, along with the user alarm limits which will trigger an alarm state change and can be sent as a notification.To configure which alarms are to be detected or to configure the limits of a user alarm state change, see the user alarm management section found within the SNMP page of the Q data radio web user interface. Specifications on alarms which can be sent as notifications, can be found within the tables below: Global Alarm Detection NotificationNotification Name notificationGloalAlarmChangedNotification OID .1.3.6.1.4.1.33302.30.10.12Global Alarm Detection Notification ObjectsName OID Position Specific CodeDescriptionglobalAlarmState .1.3.6.1.4.1.33302.30.5.15.0 0 12 Global alarm stateexternalSupplyVoltageAlarmState .1.3.6.1.4.1.33302.30.5.11.0 1 12 Supply voltage alarm statetemperatureAlarmState .1.3.6.1.4.1.33302.30.5.12.0 2 12 Temperature alarm staterxPllLocked .1.3.6.1.4.1.33302.30.5.2.0 3 12 Receiver PLL lock alarm statetxPllLocked .1.3.6.1.4.1.33302.30.5.17.0 4 12 Transmit PLL lock alarm stateradioFrequencyErrorState .1.3.6.1.4.1.33302.30.5.18.0 5 12 Radio frequency error alarm stateradioTxPowerAlarmState .1.3.6.1.4.1.33302.30.5.14.1.2.1 6 12 Radio Tx power alarm stateradioVswrAlarmState .1.3.6.1.4.1.33302.30.5.10.1.2.1 7 12 VSWR alarm stateradioRssiAlarmState .1.3.6.1.4.1.33302.30.5.13.1.2.1 8 12 Radio RSSI alarm stateDiagnostics Heartbeat NotificationNotification Name notificationDiagnosticNotification OID .1.3.6.1.4.1.33302.30.10.13Diagnostics Heartbeat Notification ObjectsName OID Position Specific CodeDescriptionsysName .1.3.6.1.2.1.1.5.0 0 13 System namesysLocation .1.3.6.1.2.1.1.6.0 1 13 System locationserialNumber .1.3.6.1.4.1.33302.30.1.1.0 2 13 Radio serial numbermodelNumber .1.3.6.1.4.1.33302.30.1.2.0 3 13 Radio model numbersupplyVoltage .1.3.6.1.4.1.33302.30.1.12.0 4 13 Supply voltage valuesysUpTime .1.3.6.1.2.1.1.3.0 5 13 System up timeglobalAlarmState .1.3.6.1.4.1.33302.30.5.15.0 6 13 Global alarm stateradioFrequencyError .1.3.6.1.4.1.33302.30.2.36.0 7 13 Radio frequency errortemperatureC .1.3.6.1.4.1.33302.30.1.13.1.3.1 8 13 Temperature value (Celsius)temperatureF .1.3.6.1.4.1.33302.30.1.13.1.4.1 9 13 Temperature value (Fahrenheit)radioRssiValue .1.3.6.1.4.1.33302.30.2.8.1.2.1 10 13 radio RSSI valueradioForwardPower .1.3.6.1.4.1.33302.30.2.5.1.2.1 11 13 Radio Tx power valueradioVswr .1.3.6.1.4.1.33302.30.2.7.1.2.1 12 13 VSWR valueGlobal Alarm Detection NotificationThe global alarm detection notification can be sent when the global alarm state is changed. The global alarm state will change based on the highest active alarm state (1 Normal state , 2 User alarm state, 3 Critical alarm state) of all of the alarm objects shown in the table below. When a global alarm detection notification is sent, the notification will include all of the alarm objects and their alarm states, shown in the table below.Diagnostics Heartbeat NotificationThe diagnostics heartbeat notification does not rely on a change of state in order to send a notification. Instead, the diagnostics heartbeat will send a notification periodically, based on a time period, specified by the user. in each notification sent, the values for each of the embedded objects (shown in the table below) will be sent.Part H – Advanced
103 Document Number: 0100SM1401 Issue: 10-14Part H – AdvancedOperational Alarm Detection NotificationNotification Name notificationOperationalAlarmNotification OID .1.3.6.1.4.1.33302.30.10.1Operational Alarm Detection Notification ObjectsName OID Position Specific CodeDescriptionoperationalAlarm .1.3.6.1.4.1.33302.30.5.1.0 0 1 Operational alarm statePLL Lock Alarm Detection NotificationNotification Name notificationPllLockNotification OID .1.3.6.1.4.1.33302.30.10.2PLL Lock Notification ObjectsName OID Position Specific CodeDescriptionrxPllLocked .1.3.6.1.4.1.33302.30.5.2.0 0 2 Receiver PLL lock alarm statetxPllLocked .1.3.6.1.4.1.33302.30.5.17.0 1 2 Transmit PLL lock alarm stateVSWR Alarm Detection NotificationNotification Name notificationVswrNotification OID .1.3.6.1.4.1.33302.30.10.4VSWR Notification ObjectsName OID Position Specific CodeDescriptionradioVswrAlarmState .1.3.6.1.4.1.33302.30.5.10.1.2.1 0 4 VSWR alarm stateradioVswr .1.3.6.1.4.1.33302.30.2.7.1.2.1 1 4 VSWR valueTemperature Alarm Detection NotificationNotification Name notificationTemperatureNotification OID .1.3.6.1.4.1.33302.30.10.5Temperature Notification ObjectsName OID Position Specific CodeDescriptiontemperatureAlarmState .1.3.6.1.4.1.33302.30.5.12.0 0 5 Temperature alarm statetemperatureC .1.3.6.1.4.1.33302.30.1.13.1.3.1 1 5 Temperature value (Celsius)temperatureF .1.3.6.1.4.1.33302.30.1.13.1.4.1 2 5 Temperature value (Fahrenheit)Supply Voltage Alarm Detection NotificationNotification Name notificationSupplyVoltageNotification OID .1.3.6.1.4.1.33302.30.10.6Supply Voltage Notification ObjectsName OID Position Specific CodeDescriptionexternalSupplyVoltageAlarmState .1.3.6.1.4.1.33302.30.5.11.0 0 6 Supply voltage alarm statesupplyVoltage .1.3.6.1.4.1.33302.30.1.12.0 1 6 Supply voltage value
104 Document Number: 0100SM1401 Issue: 10-14RSSI Alarm Detection NotificationNotification Name notificationRssiNotification OID .1.3.6.1.4.1.33302.30.10.7RSSI Alarm Detection Notification ObjectsName OID Position Specific CodeDescriptionradioRssiAlarmState .1.3.6.1.4.1.33302.30.5.13.1.2.1 0 7 Radio RSSI alarm stateradioRssiValue .1.3.6.1.4.1.33302.30.2.8.1.2.1 1 7 Radio RSSI valueTransmit Power Alarm Detection NotificationNotification Name notificationTxPowerNotification OID .1.3.6.1.4.1.33302.30.10.8Transmit Power Alarm Detection Notification ObjectsName OID Position Specific CodeDescriptionradioTxPowerAlarmState .1.3.6.1.4.1.33302.30.5.14.1.2.1 0 8 Radio Tx power alarm stateradioForwardPower .1.3.6.1.4.1.33302.30.2.5.1.2.1 1 8 Radio Tx power valueFrequency Error Alarm Detection NotificationNotification Name notificationFrequencyErrorChangedNotification OID .1.3.6.1.4.1.33302.30.10.14Frequency Error Alarm Detection Notification ObjectsName OID Position Specific CodeDescriptionradioFrequencyErrorState .1.3.6.1.4.1.33302.30.5.18.0 0 14 Radio frequency error alarm stateradioFrequencyError .1.3.6.1.4.1.33302.30.2.36.0 1 14 Radio frequency error valuePart H – Advanced
105 Document Number: 0100SM1401 Issue: 10-14Digital Input 2 NotificationNotification Name notificationDigitalInput2NotificationNotification OID .1.3.6.1.4.1.33302.30.10.21Digital Input 2 Notification ObjectsName OID Position Specific CodeDescriptiondigitalInput .1.3.6.1.4.1.33302.30.6.2.1.2.2 0 21 Digital input 2 valueDigital Input 1 NotificationNotification Name notificationDigitalInput1NotificationNotification OID .1.3.6.1.4.1.33302.30.10.20Digital Input 1 Notification ObjectsName OID Position Specific CodeDescriptiondigitalInput .1.3.6.1.4.1.33302.30.6.2.1.2.1 0 20 Digital input 1 valueSNMP - QB, QP & QH Specific NotificationsDigital Input 3 NotificationNotification Name notificationDigitalInput3NotificationNotification OID .1.3.6.1.4.1.33302.30.10.22Digital Input 3 Notification ObjectsName OID Position Specific CodeDescriptiondigitalInput .1.3.6.1.4.1.33302.30.6.2.1.2.3 0 22 Digital input 3 valueFan Alarm Detection NotificationNotification Name notificationFanAlarmChangedNotification OID .1.3.6.1.4.1.33302.30.10.23Fan Alarm Detection Notification ObjectsName OID Position Specific CodeDescriptionchassisFanStatus .1.3.6.1.4.1.33302.30.6.4.1.3.1 0 23 Fan 1 StatuschassisFanStatus .1.3.6.1.4.1.33302.30.6.4.1.3.2 1 23 Fan 2 StatusPart H – Advanced
106 Document Number: 0100SM1401 Issue: 10-14Part H – AdvancedE-Series Mode CompatibilityThe Trio Q data radio can be configured to operate in an E-Series radio network.To configure the Q to operate in E-Series compatibility mode, browse into the radios configuration page and go to: Setup -> Radio. Within the Modulation section change Compatibility to E Data Radio Mode.Select the appropriate modulation type to suit the country of approval (FCC, ETSI, ACA), radio channel bandwidth (12.5kHz or 25kHz), Radio Mode (E Series) and over the air speed (9600bps or 19k2bps).When E Data Radio Mode has been selected, the radio’s configuration parameters will change to that of an E-Series radio. Radio configuration is still performed via WUI or TUI (not via TView+ Programmer).For detailed information on E-Series parameters, refer to the E-Series user manual.
107 Document Number: 0100SM1401 Issue: 10-14AES EncryptionWhen encryption is enabled in a network, all data sent over the air is protected from eavesdropping and can only be read by radios sharing the same Encryption Key. Encryption must be enabled in each radio in a network. The encryption key is 256 bits long and is entered as string or a hexadecimal number. For maximum security the key chosen should be one that is difficult for an intruder to guess.Once written into the radio using the programmer, it is not possible to read the encryption key so care must be taken to record the key in a safe place. Encryption Key: StringFor a string type of key, use up to a maximum of 64 printable characters. Please note that the key is case sensitive.Some examples are:TRIO2012Murray River RegionEncryption Key: Hexadecimal NumberHexadecimal numbers can have a value of 0 to 15 and are represented by 0-9 and A, B, C, D, E or F.A hexadecimal key begins with 0x and has up to 64 digits following.Use an even number of hexadecimal digits.Some examples are:0x12340x123456789ABCDE0x11111111222222223333333344444444 up to 64 digitsConfiguration of AES is done via Setup -> SecuritySecurityPart H – Advanced
108 Document Number: 0100SM1401 Issue: 10-14Part I – Installation & Commissioning Part I – Installation & CommissioningPOWER SUPPLY REQUIREMENTS (QB450)Optional Operating Voltages:• 11 to 30V DC (Dual Input)• -48V DC (Dual Input)• 110/240Volts AC (Single or Dual Input)Input Power (Rx typical): 35 Watts Input Power (Tx typical): (See table below)IntroductionAll Q data radios need to be properly installed and commissioned in order to function reliably. Installers should be familiar with RF products / installations and are equipped with appropriate tools necessary to help ensure the ongoing reliability of a communications system.This is a short form guide to assist with the correct installation and commissioning of Q data radios and help ensure that useful tests are made and recorded at each site for future reference should an issue arise.Installers should check that each Q data radio has been programmed to suit their requirements before installation.Installations play a role in network performance. The installation should be performed in a professional manner with careful consideration to the following items:1. Adequate primary power cable - relative to the length of cable to minimise voltage drop.2. Shielded CAT-5 or CAT-6 Ethernet patch cable between the Q data radio and any external Ethernet equipment.3. Shielded RS-232 data cable between the Q data radio and any external RS-232 equipment. 3. Low loss coax used for antenna feed line.4. Careful termination of RF connectors. 5. A suitable antenna for the requirement. 6. Suitable placement of the antenna.7. Adequate signal strength from the master radio. TYPICAL INSTALLATION OVERVIEWThe following information should assist when installing and commissioning a Q data radio Ethernet system.DATA CONNECTIONIn industrial environments connection to any external device should be by shielded CAT-5 or CAT-6 patch cable. A cables should be routed with strain relief. MOUNTINGThe radio modem should be mounted in a cool, dry, and vibration free environment. Mounting of the unit should be in a location providing easy access to mounting screws and all connections. Q Data radios can operate within a -40 to +70°C (-40 to 158°F) ambient environment.COAX CABLE CONNECTION Select the appropriate cable and connectors for each application; selection can impact on the performance of the system. As an example, for each 3dB of cable and connector loss, half the transmitter power is lost and twice the receiver signal power is required to produce the same RF link performance.In some installations where strong signals are present, a compromise of cable and connector cost may be acceptable. All connector terminations should be performed as per the manufacturer’s specifications; and if connectors are to be used outside, use a sealant such as amalgamating tape to seal connectors. Acetic cure silicon to seal the connectors is not advised.Coax cables should not be stressed by tight bends, kinking or excessive flexing. Ensure that coax cables have sufficient strain relief and are secure. If large-diameter rigid or semi rigid cable is used, it is recommended to use a short length of high quality RG223 cable between the unit and main cable feed.Connect and secure the Antenna, Ethernet and Serial plugs BEFORE applying power to the unit. Lastly, before inserting the power plug, please re-check that the terminals being used, polarity and voltage on the DC power plug is correct using a multimeter and check the power cable against the +/- label on the power input socket.POWER SUPPLY REQUIREMENTS (QR450)Rated Operating Voltage: 10 to 30V DCInput Power (Rx typical): 5 Watts Input Power (Tx typical): (See table below)NOTICEHAZARD OF EQUIPMENT DAMAGEThe radio modem can be damaged if there is any potential difference between the chassis-ground, RS232 signal ground, power (-) input, or antenna coaxial shield. Before connecting any wiring, ensure all components are earthed to a common ground point.Failure to follow these instructions can result in equipment damage.The QR450 is supplied with a lock-in mating DC power connector which should be installed with the locking screws done up tightly (0.5 - 0.6 Nm / 4.42 - 5.31 ftin ). Phoenix Contact Part Number 1777989.The radio is designed to limit damage if the voltage exceeds 30V DC or if reverse polarity is applied. The field replaceable internal fuse has a 7 Amp rating.Note: In high ambient temperature situations, the internal fans may operate, resulting in an increase of input power of up to 28 Watts.Typical receive/standby input power is 35 Watts. The input power will vary in transmit mode according to RF output power level.The QB450 is supplied with a lock-in mating DC power connector which should be installed with the locking screws done up tightly (0.5 - 0.6 Nm / 4.42 - 5.31 ftin ). The radio is designed to limit damage if the voltage exceeds the operating voltage or if reverse polarity is applied. The field replaceable internal fuse has a 12 Amp rating. Tx Power (dBm) Typical Input Power (Watts)30 2237 3740 51Tx Power (dBm) Typical Input Power (Watts)30 5537 7040 84
109 Document Number: 0100SM1401 Issue: 10-14Part I – Installation & CommissioningWhere possible, avoid mounting antennas:1. Against or adjacent to steel structures.2. In an area which will have intermittent obstructions - people walking past, vehicles driving past etc. That is, mount antennas well above such moving obstructions.3. Near any electrical equipment.4. Near metal beams, structures etc.5. Inside any metal enclosures, tin sheds / warehouses etc. - (some meshed wire fences act like a “brick wall” to RF transmissions). 6. Away from guard rails or support beams.7. Above any pipe work or corrugated iron roofs.Sometimes installations in such environments are unavoidable and where this is the case, certain care can be taken to still help ensure a reliable installation. If tests indicate poor signal strength then the antennas at one or both ends of the link should be raised, and/or moved clear of obstructing objects, or if directional antennas are employed they should be checked for correct directional orientation and polarization (horizontal or vertical signal orientation).LED IndicatorsLED indicators are documented in Part E - Quick Reference Guide - Hardware of this User Manual. However, during the installation process check that the LED indicators are operating correctly. DC POWERIf all the LEDs are off, no DC power is reaching the radio modem or the fuse is open. Successful power-up is indicated by the “Pwr/Tx” LED showing a continuous GREEN state.When the transmitter is active the “Pwr/Tx” LED turns RED.Sync/No RX LED IndicatorThe “Sync/NoRx” LED is used to indicate the state of the receiver. A solid or regular flashing GREEN LED shows that the modem is receiving decodable data. A solid or flashing RED LED indicates the modem is receiving un-decodable data, this is typically from an unwanted source.ETH port LED IndicatorsSee the table below for Ethernet port LED indicators.ANTENNA INSTALLATIONThe selection of antennas and their placement can influence RF link quality. Antennas are generally mounted to a vertical pole with either vertical or horizontal polarization as per the license requirement. Antennas should be mounted as high as practical and away from metal surfaces which can cause reflections. As a typical generic example for selecting the suitable antenna type, Point to Multipoint (PTMP) systems generally employ high gain (3, 6, or 9dB gain) omni directional antennas at the Entry Point/Repeater sites and either omni directional whips (unity gain) or preferably high gain directional yagi antennas (9 or 14dB gain) at the remote sites.YAGI ANTENNAS Yagi antennas not only provide signal gain and directivity, but also provides protection from interfering signals which are outside the beam width of the antenna. Yagi antennas help provide optimum performance when communicating over very long distances.Yagi antennas are polarized and need to be mounted either vertically (elements pointing from the ground to the sky) or horizontally (elements in parallel with the horizon). When mounting yagi antennas with vertical polarization, it should be noted that some antennas have a drain hole in the dipole (loop section of antenna). The small drain hole on one end of the dipole must be pointed towards the ground so that water will drain out of the antenna.OMNI DIRECTIONAL ANTENNASOmni directional antennas provide a radiation pattern of equal strength through 3600 in the horizontal plane. This makes them ideal for Entry Point /Repeater radio antennas in point to multipoint systems because they can reach a large populous of remote sites. Omni directional antennas are also used at remote sites (although yagi antennas are preferred) and are typically ground independent whip type antennas. The main reason for using whips at remote sites is for aesthetics as they are far less obtrusive than a yagi. Regardless of the type, antennas need to be mounted properly and in a suitable location as covered below.ANTENNA PLACEMENTAntenna placement is of paramount importance and plays a big part of the antennas and in turn systems performance.When choosing antenna locations the aim is to find the largest path of unobstructed space and locate the antennas within that space. Locate the antennas as high as possible and clear of any obstructions.ETH1/2 LEDSEthernet port inactive, no cable connectedEthernet port active @ 10MbpsEthernet port active @ 100Mbps
110 Document Number: 0100SM1401 Issue: 10-14Chart is approximate only. COM 1/2 - Pin 5 - Signal GroundCOM1/2 - Pin 9 - RSSI OutputOptimizing the Antenna for Rx SignalWhen using a directional antenna, it will be necessary to align the antenna to achieve optimal received signal. This can be done using TView+ Diagnostics (measured RSSI) or by measuring the RSSI output on Pin 9 of the serial com port.This can be done by using the (0-5Vdc) output on Pin 9 of the serial com port to indicate signal strength (RSSI). This voltage can be converted to dBm using the chart below.The RSSI output is a latched value of the received signal which is updated every 100mS. Part I – Installation & Commissioning
111 Document Number: 0100SM1401 Issue: 10-14Commissioning When commissioning an Ethernet radio network, ensure that the incoming received signal strength (RSSI) is adequate to provide reliable communications.In order for a system to operate reliably, an “adequate” signal level needs to be present which allows for fading and interference. An adequate level is typically 20 to 30dB above the minimum threshold of the receiving device. Using the dynamic RF data rate can allow the minimum threshold specification to be taken from the lowest available data rate of the bandwidth being used.Should this level not be achieved, then either;1. A more suitable location to mount the antenna.2. The antenna will need to be mounted higher in a more prominent location to achieve as close as possible to clear line of site.HTML DiagnosticsOverviewAfter the Q data radios have been configured and installed, the next step in the commissioning process is to review the HTML diagnostics available in every radio. Diagnostic parameters available are shown in the image below:Unit Specific:Date: Specifies the current date and time. For the date and time to be correct the radio needs to be configured to synchronise with a NTP Time Server.CPU Load: Specifies the amount of CPU load the linux based kernel is experiencing. Network Specific:ETH 1 Rx Packets: The number of Ethernet packets received on ETH1. ETH 1 Rx Bytes: The number of bytes received on ETH1. ETH 1 Tx Packets: The number of Ethernet packets transmitted on ETH1. ETH 1 Tx Bytes: The number of Ethernet packets received on ETH1. (The same applies for ETH2)Radio Specific:Radio Rx Packets: The number of packets received by the radio. Radio Rx Bytes: The number of bytes received by the radio.Radio Tx Packets: The number of packets transmitted by the radio. Radio Tx Bytes: The number of bytes transmitted by the radio. Radio Reverse Power (dBm) : TX Reverse power measured in dBm. Radio Forward Power (dBm): TX Forward power measured in dBm. Radio RSSI (dBm): The RSSI (Received Signal Strength Indicator) measured in dBm.Supply Volts: The DC supply voltage measured in dBm. Radio Temperature (C): The internal radio temperature measured in degrees Celsius. Retired Packets: The number of packets that were discarded after ARQ retries and time outs were exhausted.Failed Packets: The number of incoming packets that have failed CRC check and have been discarded.Part I – Installation & Commissioning
112 Document Number: 0100SM1401 Issue: 10-14Part J – Firmware Updating and MaintenanceFirmware Updating and Factory Default Information LEDsIn some circumstances a firmware update or factory default might be required. A special LED sequence is shown during this phase.COM 1 RxD / TxD COM 2 RxD / TxD Sync / RxSig Pwr / TxFirmware upgradeAmber Amber Amber AmberFactory Defaults Green Green Green GreenFirmware Upgrade: All LEDs flash AMBER (as shown in table above) - 1 second ON and 1 second OFFFactory Default: (as shown in table above) will first illuminate all LEDs to a solid green state to indicate a factory default process has been initiated. Once the factory default process has begun, the LEDs will begin a sequence of flashing green LEDS until the process has been completed.Firmware Updating1. Click on the ‘Maintenance’ button located along the top of the page. 2. Select the ‘Firmware Management’ button along the left hand side of the page. The firmware upload page will now be displayed as shown below. 3. To select the new firmware pack you wish to upload, click on the Browse/Choose File button.4. Locate the .TPK file which contains the new firmware. Select the file and click on “Open”. The page should now display the name of the tpk file chosen in the upload firmware pack section.5. Click the ‘Upload Firmware’ button. If there is an existing firmware pack located in the Alternate Firmware section, the radio will display a message, indicating that the alternate pack is about to be over written by the new firmware pack. Click OK to continue.6. This process can take up to 10 minutes, wait until the new firmware pack is displayed within the Alternate Firmware section.7. Once the firmware has successfully uploaded and unpacked in to the alternate firmware location, click the ‘Activate Alternate’ button.8. During this phase, all 5 LED indicators will flash amber simultaneously. After 4 to 5 minutes the Q data radio will re-boot and the new firmware will be activated.After a successful activation, the new firmware pack should be displayed within the ‘Current Firmware’ section.IntroductionSchneider Electric work towards providing enhancements and improvements to the firmware for the Q data radios. It is recommended that you keep your Q data radios up to date with the latest firmware releases. The following instructions can be used to upgrade firmware in any Q Data Radio.Using a standard web browser you can connect to a Q data radio and inspect the current firmware version which is displayed on the home page of the Web User Interface. For new firmware updates which may be beneficial to your system, please check the Schneider Electric licensed radio telemetry web site: Part J – Firmware Updating and MaintenanceDownload the firmware pack from the website and store it on your PC or in a location on your computer network which can be accessed during the firmware update process. Firmware updates can be performed on a unit connected locally to the PC or remotely via an operational radio link. For a local upgrade, it is recommended that all other cabling to the unit be disconnected prior to commencing the firmware update to minimise any interruption to the process or disturbances of signals on cables still connected. For remote upgrades please ensure the radio link is operating correctly and other traffic using the link is minimized.The firmware update process is a two part process. First, the firmware is transferred from the PC to the Q data radio via the HTML browser. This is called “uploading and unpacking” the firmware. This typically takes 8 to 9 minutes.The second process involves the radio writing the new firmware into non-volatile memory and re-booting. This typically takes between 5 to 6 minutes, depending on how much firmware needs to be updated. Firmware Update ProcedureEnsure that an Ethernet patch cable is connected from your PC’s LAN port to an Ethernet port of the Q data radio, and the unit’s IP address is entered into your web browser. Check the serial number displayed in the HTML page against the Q data radio that you are about to update. The serial number can be found in center of the home page as shown across the page.http://www.schneider-electric.com/products/ww/en/6000-telemetry-remote-scada-systems/6010-data-radios/61419-trio-licensed-radios/?BUSINESS=1
113 Document Number: 0100SM1401 Issue: 10-14The TView+ Programming software provides a facility to perform Global firmware updates to every Q data radio within a network over the RF channel. The Global firmware update facility uses two techniques to limit the impact on user data. 1. Data rate limiting which trickles the data onto the RF channel at 5% of the channel capacity.2. Differential firmware packs dramatically reduce the size of the file needed to be sent over the RF channel.The combination of these two features allows seamless operation of SCADA traffic while the update is in progress.If every radio is being upgraded from the same version of firmware, the upgrade will take approximately 8 hours to complete at an RF speed of 9600bps. Minimum Programmer RequirementsTView+ Programming software Version 3.25.0 (Build 19) onwardsConnectionEthernet cable between the PC and the LAN port of the entry point radio.Configuration requirements - RadiosSNMP is the transport protocol utilized by the global firmware update tool. Before remote firmware updating can occur, enable SNMP (V1 or V2c but must all be the same) within all of the target Q data radios and have the read/write Community string set to the same password. This password will be later entered in the firmware upgrade window of TView. When setting up SNMP in the radios the read and read/write community strings need to be different otherwise SNMP writes will not work.The firmware upgrade tool sends the firmware update messages to the networks broadcast address. The broadcast address of any Ethernet device is calculated from the units IP address and Subnet Mask. This means that the subnet mask in the following places need to all match exactly the same:•Each radio within the network being firmware upgraded•The PC that is performing the global firmware upgrade•The global firmware upgrade toolConfiguration requirements - Firmware update toolOpen TView+ Programming suite and select the Firmware update button.Select the “Q-Series Firmware Update” Button.Global Firmware UpdatingIntroductionOnce selected, the global firmware update tool will appear. Network Address: This parameter defines the IP Address of the network. Otherwise known as Subnet IP, Base Address or Subnet ID (This is not the same as the Subnet ID found within the K/J series radios). Mask: The mask to be applied to define the Subnet. Otherwise known as Netmask. Match up the Mask with the Subnet mask set within all of the target radios as well as that of the PC.For information on how to determine what your network address and subnet mask is, please see your network specialist or refer to a network calculator such as the one found at this address: (http://ipcalc.nmonitoring.com/).•Example: If your radio IP addresses are all in the range 192.168.1.1 to 192.168.1.254 and your subnet mask is 255.255.255.0 then the Network Address is 192.168.2.0. If your system is more complex than this please refer to ”http://ipcalc.nmonitoring.com/”.Read/Write Community String: Set the same Read/Write Community String within all of the target radios. Discover Button (Auto):To avoid searching through your entire subnet range, a manual entry can be used instead of the auto discover button. If you wish to use the manual entry system please skip this step and see ‘Discover (Manual entry)’.Once the Network Address, Mask & Read/Write Community String Parameters have been filled correctly, the “Discover” Button may be selected. The Status bar at the bottom of the window will begin searching for any unit that falls within the subnet Mask. Any units that are discovered will be populated within the Unit List window.Discover (Manual entry):If you know all of the IP addresses, masks and read/write community strings of the units you wish to firmware upgrade in your network, a manual entry can be made instead of selecting the Discover button. Within the Unit List simply click inside the white blank box underneath ‘IP’ and fill in your units IP address, once completed press enter and a new row will appear for an additional unit if required, this will continue to happen after every IP address added to the list. Now fill in your units MASK and Community string. Part J – Firmware Updating and Maintenance
114 Document Number: 0100SM1401 Issue: 10-14Verify Selected Button:Once the units have either been discovered automatically or have been manually entered, ensure that the units that require firmware upgrading are checked in the ‘Select’ column. Once the units are selected, click the “Verify Selected” button. This will verify that each of the selected units will respond again. If the units were manually entered, the verification will also pull in the current and alternate firmware packs for each selected unit. Once the verification is complete, open the new firmware pack into the firmware update tool.During a firmware update, only a small patch file is applied to each radio. These patch files only contain the differences between current operating firmware and the new firmware being upgraded to. This provides the benefit of only sending small amounts of data over the radio channel, rather than an entire firmware pack. As it is possible to have radios within the same network operating on different firmware packs, a number of different patch files may be required to be sent over the radio channel.This means, during a global firmware update, the firmware update tool requires all firmware update patches at once. This can be done by providing the tool with the global firmware zip package (contains all firmware update patches).The global firmware zip package is contained within the standard Q Data Radio firmware zip, which can be downloaded from the Licensed Trio radio section of the Schneider Electric website: http://www.schneider-electric.com/products/ww/en/6000-telemetry-remote-scada-systems/6010-data-radios/61419-trio-licensed-radios/?BUSINESS=1To open the global firmware zip file within the tool, click the ‘Browse...’ button and select the firmware upgrade zip package. The global firmware update tool will then select the appropriate patch within the zip file for each radio within the unit list based one each units current firmware pack.Once the Firmware Pack is selected the upload may commence. This is done by selecting the ‘Upload Firmware’ button. This process will take some time.After the Upload process is complete, the new firmware will be loaded into each radios alternate firmware pack waiting for activation, to active the new firmware click the ‘Activate Alternate’ button. Delete Selected Button:The ‘Delete Selected’ button allows the user to remove unwanted discovered or verified units from the Unit List.Part J – Firmware Updating and Maintenance
115 Document Number: 0100SM1401 Issue: 10-14Fuse Replacement - QR450•Fit the new Fuse. Using a pair of pliers and sit the fuse straight across the top of the fuse holder as per below diagram. To access the internal fuse of the QR450, remove the lid. In order to remove the lid, remove the single 2.5mm hex head screw from underneath the unit. The fuse in a QR450 in not soldered into place. Instead it is mounted within a fixed fuse holder.To replace the fuse, the following instructions should be used.•Remove the blown fuse. Remove the fuse using a pair of pliers and lifting upwards, as per below diagram.•Then, push down on to the centre of the fuse until it clicks down into place within the fuse holder.Part J – Firmware Updating and MaintenanceQR450 Fuse Specification:Current rating: 7AFuse type: Fast ActingLittelfuse part numbers 0453007.MRL, 0453007.NRL, 0453007.MRSN and 0453007.NRSN can be used. These fuses can be obtained from the following suppliers.Supplier Part NumberFarnell 1677444Element 14 1677444Digikey F3140TR-NDMouser 576-0453007.MRNewark 20C2978WARNINGHAZARD OF FIREWhere an internal fuse is to be replaced, the replacement fuse must be of the speciedtypeandcurrentrating.Refertofusereplacementinstructionswithintheproduct user manual before servicing.Failure to follow these instructions can result in death or serious injury.
116 Document Number: 0100SM1401 Issue: 10-14Part K - Support OptionsPart K – Support OptionsWhen e-mailing questions to our support staff, make sure you tell us the exact model number (and serial number if possible) of the Trio equipment you are working with. Include as much detail as possible about the situation including radio configuration files and system diagrams, also any tests that you have done which may help us to better understand the issue. If possible, please include your telephone contact information should we wish to further clarify any issues.Technical Support: The Americas, Europe, Middle East, AsiaAvailable Monday to Friday 8:00am - 6:30pm Eastern Time Toll free within North America: 1-888-226-6876 Direct Worldwide: +1-613-591-1943 Email: SupportTRSS@schneider-electric.comTechnical Support: Australia Inside Australia: 1300 369 233Email: au.help@schneider-electric.com© 2014 Schneider Electric. All rights reserved. Schneider Electric is a trademark owned by Schneider Electric Industries SAS or its affiliated companies. All other trademarks are the property of their respective owners - October 2014. Document number 0100SM1401

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