Tyco Safety Canada 113G255SM Dual Alarm Communicator User Manual 29007850R001 Shared Review updated by MM 04

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3G2055-NA
HSPA/3G WIRELESS ALARM COMMUNICATOR
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ETHERNET/INTERNET ALARM COMMUNICATOR
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ETHERNET/INTERNET AND HSPA/3G/2G DUAL-PATH ALARM COMMUNICATOR
v3.0
Installation Manual
Warning: This manual contains information on limitations regarding product use and function and information on the limitations
as to liability of the manufacturer.
3G Alarm Communicator Installlation Manual
TABLE OF CONTENTS
Warning: Installer Please Read Carefully . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Communicator Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
UL/ULC Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Hardware Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Software Compatability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Communicator Pre Installation Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connect24™ Account and SIM card Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Encryption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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Communicator Configuration with SCW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing CAT 5 Cable (TL2553G/TL255 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Communicator Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Establishing a Communication Channel with the SCW Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Label Programming for SMS Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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Programming Options Sections
ETHERNET/Cellular Programming Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Programming Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Communications Reporting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ethernet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cellular Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cellular Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cellular Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Interactive Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Receiver Diagnostic Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
System Reset Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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Programming Worksheets Sections
Ethernet/Cellular Programming Worksheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Programming Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ethernet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cellular Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cellular Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cellular Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Interactive Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Receiver Diagnostic Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Reset Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
End User Licence Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3G Alarm Communicator Installlation Manual
Warning: Installer Please Read Carefully
WARNING: INSTALLER PLEASE READ CAREFULLY
Motion Detectors
The Warnings on this page contain vital information. As the only individual in
contact with system users, it is the installer’s responsibility to bring each item in
this Warning to the attention of all users of this system.
Motion detectors can only detect motion within the designated areas as shown in
their respective installation instructions. They cannot discriminate between
intruders and intended occupants. Motion detectors do not provide volumetric
area protection. They have multiple beams of detection and motion can only be
detected in unobstructed areas covered by these beams. They cannot detect
motion which occurs behind walls, ceilings, floor, closed doors, glass partitions,
glass doors or windows. Any type of tampering whether intentional or unintentional such as masking, painting, or spraying of any material on the lenses, mirrors, windows or any other part of the detection system will impair its proper
operation.
Passive infrared motion detectors operate by sensing changes in temperature.
However their effectiveness can be reduced when the ambient temperature rises
near or above body temperature or if there are intentional or unintentional sources
of heat in or near the detection area. Some of these heat sources could be heaters,
radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
Criminal Knowledge
This system contains security features which were known to be effective at the
time of manufacture. It is possible for persons with criminal intent to develop
techniques which reduce the effectiveness of these features. It is important that
your security system be reviewed periodically to ensure that its features remain
effective and that it is updated or replaced if it is found that it does not provide the
protection expected.
Failure of Replaceable Batteries
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Control units, intrusion detectors, smoke detectors and many other security
devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have
not failed, they must be charged, in good condition and installed correctly. If a
device operates only by AC power, any interruption, however brief, will render
that device inoperative while it does not have power. Power interruptions of any
length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. After a power interruption has
occurred, immediately conduct a complete system test to ensure that the system
operates as intended.
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or
life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects
of an emergency situation.
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This system’s wireless transmitters have been designed to provide several years
of battery life under normal conditions. The expected battery life is a function of
the device environment, usage, and type. Ambient conditions such as high
humidity, high or low temperatures, or large temperature fluctuations may reduce
the expected battery life. While each transmitting device has a low battery monitor which identifies when the batteries need to be replaced, this monitor may fail
to operate as expected. Regular testing and maintenance will keep the system in
good operating condition.
Power Failure
Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include
metal objects placed on or near the radio path or deliberate jamming or other
inadvertent radio signal interference.
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Intruders may enter through an unprotected access point, circumvent a sensing
device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the
system.
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This system has been carefully designed to be as effective as possible. There are
circumstances, however, involving fire, burglary, or other types of emergencies
where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons.
Some, but not all, of the reasons may be:
System Failures
Note to Installers
Inadequate Installation
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A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure
that all access points and areas are covered. Locks and latches on windows and
doors must be secure and operate as intended. Windows, doors, walls, ceilings
and other building materials must be of sufficient strength and construction to
provide the level of protection expected. A reevaluation must be done during and
after any construction activity. An evaluation by the fire and/or police department
is highly recommended if this service is available.
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Inadequate Testing
Most problems that would prevent an alarm system from operating as intended
can be found by regular testing and maintenance. The complete system should be
tested weekly and immediately after a break-in, an attempted break-in, a fire, a
storm, an earthquake, an accident, or any kind of construction activity inside or
outside the premises. The testing should include all sensing devices, keypads,
consoles, alarm indicating devices, and any other operational devices that are part
of the system.
Insufficient Time
There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from an emergency due to their inability to
respond to the warnings in a timely manner. If the system is remotely monitored,
the response may not occur in time to protect the occupants or their belongings.
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of
a fire for a number of reasons, some of which follow. The smoke detectors may
have been improperly installed or positioned. Smoke may not be able to reach the
smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the
other side of closed doors. Smoke detectors may not detect smoke from fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning.
Smoke detectors cannot sense all types of fires equally well. Smoke detectors
may not provide timely warning of fires caused by carelessness or safety hazards
such as smoking in bed, violent explosions, escaping gas, improper storage of
flammable materials, overloaded electrical circuits, children playing with
matches, or arson.
Even if the smoke detector operates as intended, there may be circumstances
when there is insufficient warning to allow all occupants to escape in time to
avoid injury or death.
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat
its operation by more sophisticated means which may be difficult to detect.
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or
waken someone sleeping if there is an intervening wall or door. If warning
devices are located on a different level of the residence or premise, then it is less
likely that the occupants will be alerted or awakened. Audible warning devices
may be interfered with by other noise sources such as stereos, radios, televisions,
air conditioners, other appliances, or passing traffic. Audible warning devices,
however loud, may not be heard by a hearing-impaired person.
Keypad Data Display
3G Alarm Communicator Installlation Manual
GENERAL INFORMATION
Domain Name Service (DNS) programming is not permitted in UL/ULC listed systems.
KEYPAD DATA DISPLAY
• Section-Toggle Options: The number is displayed when Toggle is ON, the number is not displayed when Toggle is OFF. (e.g., Toggle Options displays: “[--3--6--]”. Options 3 and 6 are ON, all others are OFF). Pressing keys 1 through 8 will alternately turn the
Toggle ON and OFF.
• HEX/Decimal Data: Values that are provided with two defaults, separated by a / character, use the format: hexadecimal followed by
decimal equivalent (e.g., Default [0BF5/3061]). Hexadecimal numbers are shown, with all leading zeroes, to the full field length
defined for the number.
ENTERING DATA FROM KEYPAD
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To enter data at the keypad, press the number key, from the table below, to select the character that you want. Pressing the number key
repeatedly will scroll through the characters available for that key. Press the [*] key and use [<] [>] keys to scroll to one of the following
selections: (Press [*] to select the Option.)
• ASCII Entry. Use this mode to enter ASCII characters from the keypad.
• Clear to End. This selection will clear the remainder of the display.
• Clear Display.This selection will completely erase all entries on the display.
• Change Case. Toggles between upper/lower depending on current selection.
NOTE: The “0” on the keypad is used to delete characters.
Key
Value
4-J-K-L
5-M-N-O
6-P-Q-R
Key
Value
7-S-T-U
8-V-W-X
9-Y-Z-0
ENTERING ASCII CHARACTERS
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2-D-E-F
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To enter American Standard Code for Information Interchange (ASCII) characters at the keypad, perform the following:
1. Press [*] and use [<] [>] keys to scroll to “ASCII Entry”.
2. Press [*] to select ASCII entry mode.
3. Use the [<] [>] keys to scroll to display the ASCII character you want to use and press [*] to accept.
4. Press [*] to exit ASCII character entry mode and return to normal entry.
NOTE: Authorized access to Connect24 (3G2055/TL2553G) or DLS IV (TL255) is required to modify any Ethernet/Cellular Programming Section. Specific panel Sections must be configured for proper operation of the Communicator with the panel.
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MOUNTING CONSIDERATIONS
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The Cellular/Ethernet Communicator is fixed, wall-mounted unit and shall be installed in the location specified in these instructions.
The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs and it must be secured to a wall before
operation.
Internal wiring must be routed in a manner that prevents:
• Excessive strain on wire and on terminal connections,
• Interference between power limited and non power limited wiring,
• Loosening of terminal connections, or
• Damage of conductor insulation.
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WARNING: NEVER INSTALL THIS EQUIPMENT DURING A LIGHTNING STORM!
The Installer must instruct the System user on each of the following items:
• This manual shall be used in conjunction with the Alarm controller manual; All the safety instructions specified within that manual
shall be observed. (or equivalent)
• Do not attempt to service this product. Opening or removing covers may expose the user to dangerous
voltages or other risks.
• Any servicing shall be referred to trained service personnel only.
• Use authorized accessories only with this equipment.
Cellular Coverage for Alarm Communicator Operation
The HSPA/3G performance of the 3G2055 and TL2553G Alarm Communicators depends greatly on Cellular network coverage. The
SCW (with internal Alarm Communicator) should not be mounted in the final location without first ensuring that Cellular radio reception is adequate for communication using the HSPA/3G paths. Perfom the “Communicator Placement Test” on page 9.
3G Alarm Communicator Installlation Manual
General Information
COMMUNICATOR TECHNICAL SPECIFICATIONS
GENERAL INFORMATION
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All versions of the HSPA/3G and Ethernet Alarm Communicator, operate on a HSPA/3G network and are housed inside the Self Contained Wireless (SCW) 9055/9057. The Communicators use an Internal Antenna only. (Author’s Note: Underlined bu Aun. 2clrfy. mm-0715-0841)
Each version of Alarm Communicators covered by this Installation Manual are described below:
3G2055: A High Speed Packet Access/Global System for Mobile (HSPA/3G) wireless Alarm Communicator that sends alarm communication to Sur-Gard System I, II, III (SG-DRL3IP), and IV (SG-DRL4IP) central station receivers via a HSPA/3G digital cellular network.
TL2553G: Is a dual-path Cellular/Ethernet Alarm Communicator that sends alarm communication to Sur-Gard System I, II, III, and IV
central station receivers through Ethernet/Internet or a HSPA/3G digital cellular network.
The dual path Communicator can be used as either a backup or primary Communicator. The Communicator supports Internet Protocol
(IP) transmission of panel and internal events over Ethernet/Internet and/or HSPA/3G.
TL255: Is an Ethernet Alarm Communicator that send alarm communication to Sur-Gard System I, II, III, and IV central station receivers through Ethernet/Internet networks.
CAUTION:
• Do not stay close to the equipment during device operation and to do not touch any exposed wires and other conductive surfaces,
• Recycle the battery according to the local rules and regulations.
NOTE: Prior to installation of the 3G2055 or TL2553G Communicator, confirm with your local carrier that the HSPA/3G network is
available and active in the area where the Communicator will be installed, and that the location provides a radio signal strength
that is adequate for uninterrupted service.
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128-bit Advanced Encryption Standard (AES) encryption via HSPA/3G and Ethernet/Internet
Activating, initializing and remote programming through Connect 24.
Back up or primary HSPA/3G/2G alarm communication.
Does not require an external HSPA/3G/2G antenna.
Ethernet LAN/WAN 10/100 BaseT (TL2553G/TL255 only).
Full event reporting to central station.
Fully redundant Ethernet/Internet and HSPA/3G/2G Dual-path Alarm Communication (TL2553G only).
Individual Ethernet and/or HSPA/3G Periodic test transmission.
Integrated call routing.
Panel remote uploading/downloading support via HSPA/3G and Ethernet/Internet.
Quad-Band Operation: 850 MHz, 900 MHz, 1800 MHz, and 1900 MHz.
CID and SIA format reporting.
Subscriber Identity Module (SIM) card included with Communicator. (NA only)
Supervision heartbeats via HSPA/3G/2G and/or Ethernet/Internet.
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•
•
•
•
•
•
•
•
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FEATURES
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UL/ULC INSTALLATION REQUIREMENTS
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• For ULC Residential fire and burglary applications the 3G2055/TL2553G/TL255 can be used as primary communication channel
via either Cellular or Ethernet (as applicable) or as a back-up in conjunction with the Digital Alarm Communicator Transmitter
(DACT). Test transmission every 24hours shall be enabled on each channel.
• For UL Residential fire and burglary applications the 3G2055/TL2553G/TL255 can be used as primary communication channel via
either Cellular or Ethernet, or as a back-up in conjunction with the DACT. (30 day test transmission is required on each channel).
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COMMUNICATOR FREQUENCY BANDS FOR NORTH AMERICA
Table 2: 2G Frequency Bands
Transmit Direction
Cellular 850 North America
PCS 1900 North America
Transmit Frequency
824 MHz to 849 MHz
1850 MHz to 1910 MHz
Receive Frequency
869 MHz to 894 MHz
1930 MHz to 1990 MHz
Table 3: 3G Frequency Bands
Transmit Direction
UMTS 850 North America,
International
UMTS 1900 North America
Transmit Frequency
824 MHz to 849 MHz
1850 MHz to 1910 MHz
Receive Frequency
869 MHz to 894 MHz
1930 MHz to 1990 MHz
Ratings
3G Alarm Communicator Installlation Manual
RATINGS
Table 4: Communictor Electrical Ratings
3G2055
Cellular Only
Model
Power Supply Ratings
Input Voltage
Current Consumption
Standby Current (@ 3.7V)
Alarm (Transmitting) Current)
Antenna Specifications
Dual band Antenna
Environmental Specifications
Operating Temperature
Humidity
Mechanical Specifications
Board Dimensions (mm)
Weight (grams)
TL2553G
Ethernet and Cellular
TL255
Ethernet Only
3.5 / 3.9 / 4.2 VDC (min / NOM / MAX) from the SCW panel
75 mA
100 mA
75 mA
75 mA
100 mA
75 mA
400 mA @ 3.7V during transmission
See Table 2 and Table 3
N/A
109 x 110
65
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60
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HARDWARE COMPATIBILITY
SG- System I V1.12 and newer
SG-System II , V2.02 and newer
SG-System IV (SG-DRL3IP) V2.21, and newer
SG-System IV (SG-DRL3IP) V2.21, and newer
SCW9055/SCW9057 V1.00
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3G2055
Receiver
TL255
TL2553G
Description
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Receiver/
ControlPanel
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Table 5: Compatibility
Communicator
0°C - 49°C (32°F- 120°F)
5% ~ 85% relative humidity, non-condensing
Control Panel
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Products or components of products, which perform communications functions only shall comply with the requirements applicable to
communications equipment as specified in UL60950 or CAN/CSA-C22.2 No. 60950-1, Information Technology Equipment - Safety Part 1: General Requirements. Where network interfaces are internal to the control unit or receiver, compliance to CAN/CSA-C22.2
No. 60950-1 is adequate. Such components include, but are not limited to: hubs; routers; NIDs; Third party communications service
providers; DSL modems; and Cable modems.
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SOFTWARE COMPATABILITY
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The Communicator is compatible with the following software:
• Connect24 Using: Simple Messaging System (SMS) Protocol.
• Connect24 Remote Flash. Using: Internet Protocol (IP) using Trivial File Transfer Protocol (TFTP).
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COMMUNICATOR PRE INSTALLATION CONFIGURATION
ACCOUNT AND SIM CARD ACTIVATION
CONNECT24™1
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(Before Installation)
Installation of the Communicator requires activation with Connect24 before operation. Dealer application forms and additional information on the Connect24 Voice Response Unit (VRU) and graphical user interface (GUI) can be found at http://www.Connect24.com
or by telephone at: USA 1-888-251-7458 or CANADA 1-888-955-5583.
IMPORTANT: Prior to installing a 3G2055; TL2553G; or TL255 Communicator, contact your monitoring station to determine if it is
a master re-seller or visit http://www.Connect24.com to become an authorized dealer. In either instance, you will receive a Profile
Number, Installer ID Number, and an Installer Password. Perform the following pre installation:
1. Retrieve the installer account and password from the master reseller, or from Connect24 directly.
2. Connect your browser to the Connect 24 website at: http://www.Connect24.com or call VRU number.
3. Log in to the Connect24 website using your installer account and password.
4. Perform the following steps in a Connect24 session to activate the SIM card and initialize programming:
a. Navigate to the Initialize an account section.
b. Select Profile (This information will be provided by the master reseller or by Connect24).
c. Select Product Module.
d. Enter the SIM card number.
e. Click Next then enter in all relevant information as required.
f. Confirm all information is entered correctly before submitting.
5. Repeat Step 4 to program another SIM card (i.e. another Subscriber), or log out from Connect24.
6. When you are at the physical installation site, the Communicator will automatically connect and download its programming from
Connect24 once the unit is initialized.
1. Connect24, DSC, and DLS IV are Registered Trademarks of Tyco International Ltd. and its respective Companies. All Rights Reserved.
3G Alarm Communicator Installlation Manual
Encryption
NOTE: Following initial installation, you can log in to the Connect24 website at any time to re-configure the Communicator remotely,
using the account created for this installation. For more information, refer to the Connect24 website.
Before leaving the installation site, the Communicator TL2553G or TL255 shall be connected via an APPROVED (acceptable
to the local authorities) Network Interface Device (NID) (e.g., for UL Installations, U60950 listed NID). All wiring shall be performed according to the local electrical codes.
ENCRYPTION
The Communicator uses 128 Bit AES Encryption. Encryption can only be enabled from the monitoring station receiver. Each receiver
can independently have encryption enabled or disabled. When encryption is enabled, the central station will configure the device to
encrypt communications the next time the Communicator module performs a communication to that receiver.
NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the unit is restarted.
COMMUNICATOR CONFIGURATION WITH SCW
NOTE:
NOTE:
NOTE: The Alarm Communicator is installed in the
SCW prior to shipment by Digital Security Controls
(DSC). The Factory Installation includes insertion of
the SIM card. The SCW should not be mounted in its
final location without performing a Communicator
Test to ensure adequate HSPA/3G coverage for the
3G2055 and TL2553G Alarm Communicators
Figure 1: UA580 PCB Connection Points .
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INSTALLATION LOCATION
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PC-LINK
Ribbon Interface
(16 Pins)
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SIM Card
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The Communicator shall be installed in an indoor location, within the Self Contained Wireless (SCW) Control Panel, and near the main entrance, on the main
floor of the dwelling or other prefered place.
This HSPA/3G/Ethernet Communicator shall be
installed by Service Personnel only. (Service Person is
defined as a person having the appropriate technical
training and experience necessary to be aware of hazards to which that person may be exposed in performRJ-45
ing a task and can also take measures to minimize the
Use CAT 5 Cable Only
risks to that person or other persons). The CommunicaDG009640
tor shall be installed and used within an environment
that provides the pollution degree max 2, over voltages
category II, in non-hazardous, indoor locations only. This manual shall be used with the Installation Manual of the alarm control panel
which is connected to the HSPA/3G/Ethernet Communicator. All instructions specified within the panel manual must be observed.
All the local rules imposed by local electrical codes shall be observed and respected during installation.
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INSTALLING CAT 5 CABLE (TL2553G/TL255 ONLY)
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A Category 5 (CAT 5) ethernet cable must be run from a source with Ethernet/Internet connectivity to Figure 2: RJ-45 Pinout
the Communicator module, inside the Self Contained Wireless Control Panel cabinet. The Communicator end of the cable must have an RJ-45 plug, which connects to the Communicator’s RJ-45 jack.
All requirements for installation of CAT5 ethernet cable must be observed for correct operation of the
Communicator, including, but not limited to, the following:
• Do NOT strip off cable sheathing more than required for proper termination.
• Do NOT kink/knot cable.
• Do NOT crush cable with cable ties.
• Do NOT untwist CAT5 pairs more than 1.2cm (½”).
• Do NOT splice cable.
• Do NOT bend cable at right angles or make any other sharp bends.
NOTE: CAT5 specification requires that any cable bend must have a minimum 5 cm (2 in.) bend
radius. Maximum length of CAT 5 cable is 100m (328 ft.).
NOTE: The Ethernet cable shall not be visible when the installation is complete unless the install is a
surface mount installation
RJ-45 Connector
DG0009635
Inserting/Removing the SIM Card
3G Alarm Communicator Installlation Manual
INSERTING/REMOVING THE SIM CARD
1.Remove the front cover of the SCW Control Panel to access SIM card holder.
2.Remove power from the SCW and disconnect the backup battery connections.
3.On the SIM card holder push gently to slide the cover towards OPEN as indicated by the arrow
on SIM holder. This will unlatch the SIM card holder on the side furthest from edge of the Communicator. See Figure 1.
4.Lift up the SIM card holder from the side that is not hinged.
NOTE: The SIM card can be damaged by bending or scratching contacts. Use caution when handling the SIM card.
5.Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the SIM
card holder.
6.When inserting a SIM card, insert the card in the proper orientation and gently push the SIM card
holder down and slide the holder as indicated by the arrow on SIM holder, to LOCK.
7.Apply AC power to panel, and replace the panel cover.
COMMUNICATOR RESET
The Communicator can be reset by cycling the power on the SCW.
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SIM Card Pinouts
Figure 3: SIM Card Pinouts
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ESTABLISHING A COMMUNICATION CHANNEL WITH THE SCW PANEL.
The Communicator interfaces to the SCW through a keyed 16 pin Ribbon cable. See .Table 6 . The
key prevents incorrect connection of the ribbon connector to the SCW and Communicator. The
pinout for the Ribbon Interface is provided in the Table below:
Pin #
Signal
GND
Vref
AUD-OUT_N
AUD-IN_P
GND
GND
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GND
15
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13
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11
Pin #
PC-Link TX
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Table 6: Communicator Ribbon cable to SCW
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DG0009396
Signal
PC-Link RX
Vref
GND
AUD-OUT_P
10
AUD-IN_N
12
SI
14
SO
16
Wall Tamper
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Establishing a communication channel between the Communicator and the SCW is critical to ensuring the desired operation of the two
units. The following steps must be completed during the on-site installation. Program the following to ensure that the Communicator
and the panel will work together as intended.
Initial Programming of Communicator and SCW
1. Enter [*][8][Installer Code] [Section Number] for panel programming. Record any values that are modified from their default, in the
appropriate Programming Worksheets.
NOTE: When programming Toggle Options, the toggle is ON when the number is displayed and OFF when the number is not displayed. (e.g., [1 - - - 5 - - - ], Toggle Options 1 and 5 are ON, all others are OFF).
2. Panel Section [167] Cellular/Ethernet Interface Communications ‘Wait for ACK’: Program value as: 060 (seconds).
3. When the communicator is installed with the SCW panel, 4 telephone number are available to backup one another. You can set up
these 4 telephone numbers to perform in one of two ways: Backup dialling or Alternate dialling.
a. Backup dialling: each of the 4 telephone numbers will make 5 dialling attempts in turn, before an FTC trouble is displayed on the
keypad.
b. Alternate dialling: each telephone number makes 1 dialling attempt before moving on to the next number, cycling through each
of the 4 numbers for a total of 5 times each. If all 4 numbers fail the 5 attempts,, an FTC trouble is displayed on the keypad.
4. Panel Sections [301], [302], [303], and [305] can be configured as Primary communication paths.
a. Panel Sections [302], [303], and [305] may also be configured for backup or redundant communications by using Panel Section(s)
[383] or [351] - [376]. Refer to the SCW panel Installation Manual for more information.
b. If a valid telephone number is programmed, communications will use Public Switched Telephone Network (PSTN). Entering a 4
digit hexadecimal value for a telephone number will change the call routing to the Communicator, as determined by the number
programmed:
DCAAF:
Internal (All Receivers). Signals will be routed depending on Section [851] [006] programming.
DCBBF:
Ethernet Receiver 1 (Primary). (Not available for 3G2055).
DCCCF:
Ethernet Receiver 2 (Backup). (Not available for 3G2055).
DCDDF:
Cellular Receiver 1 (Primary). (Not available for TL255).
DCEEF:
Cellular Receiver 2 (Backup). (Not available for TL255).
NOTE: Add a single ‘F’ as a suffix to the 4 digit hex number to populate the unused remainder of the 32 character field.
5. Panel Section [350]: If any of the phone numbers have been programmed as DCAA, DCBB, DCCC, DCDD, or DCEE, panel Section [350] must be set to [04] if SIA format or [03] if Contact ID (CID) format is used by control panel.
3G Alarm Communicator Installlation Manual
Label Programming for SMS Message
6. Panel Section [382]: Toggle Option [5], ‘GS/IP Module Enabled’, must be set to ON.
7. Panel Section [401]: Toggle Option [1] must be set to ON in order to perform panel DLS session through Cellular or Ethernet data
chanel.
NOTE: Keep a record of the SIM card telephone number, it is required by users for SMS Command and Control functions. (The number can be recorded in the Programming Worksheets Section of this document, under Option [996]) Due to the nature of the
SIM card activation process with Cellular network carriers, it can take up to 24 hours for SIM card activation to be complete.
LABEL PROGRAMMING FOR SMS MESSAGE
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Programmable Labels can not be modified in Connect24, use DLS IV for label programming only, if labels need to be modified. Before
initiating remote programming, record your network’s Public IP Address and port for incoming DLS IV connections.
1. Run the DLS IV software on your computer. DLS IV will connect to the unit, using the Public IP address, and make an Ethernet connection. If the Ethernet connection fails, DLS IV will report an error and prompt you to connect using Cellular.
NOTE: If required, download the DLS IV software from DSC: http://www.dsc.com/index.php?n=library#self. If you select the Cellular connection, DLS will request Connect24 to send an outgoing SMS message to the unit.
2. Connect24 will confirm that the account has DLS service and will provide the Public IP address and port number of the DLS server
in an SMS message.
3. Type the SMS message text into your cell phone and send it to the Communicator’s Cellular telephone number. Click OK.
NOTE: The Cellular phone number can be read from Communicator Section [851][996].
4. SMS message will establish a connection to your computer’s DLS IV software (to change programming labels only).
5. Create an account for the panel/Communicator, select the Communicator type (e.g., SMS - TL2553G) and enter all relevant information in SMS section.
NOTE: The Cellular telephone number will also be required by the user, to send SMS Interactive messages to their system.
6. Program the account information, then click Global Download and choose SMS as the Connection Type. Click OK.
7. The download path configured in Programming Section [005] Toggle Option[4] determines the Cellular or Ethernet path to be used.
COMMUNICATOR PLACEMENT TEST
2 Bars
5 to 6
5 Bars
Check if Cellular coverage is active in your area.
Location is BAD. Not suitable for Cellular operation.
-102 to -99
Location is FAIR. If the average signal strength is CSQ is 5, the system may not communicate
events successfully to the Monitoring Station. Installer should consider relocation, if possible
7 to 10
-98d to -91
Location is GOOD.
11 to 13
-90 to -85
Location is GOOD
14 and higher
-84 and higher
Location is GOOD.
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4 Bars
Installer Action
-108d to -103
-108.8
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1 to 4
1 Bar
3 Bars
Signal Level dBm
00
CSQ Level
50
Signal
Strength
No Signal
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Table 7: Communicator CSQ Levels
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(3G2055/TL255GS only)
1. Using the [<] and [>] keys on the SCW keypad, scroll to the “Signal Strength Menu”.
2. Press [*] key to select Signal Strength mode.
3. View and record the number of bars showing on the SCW LCD.
4. Compare with the number of bars indicated in the “CSQ Levels” column shown in Table 7 .
5. If 3 or more bars are shown, the location is GOOD and no further action is required.
6. If the location is BAD, move the SCW to various suitable locations until 3 or more bars are obtained.
System Options
3G Alarm Communicator Installlation Manual
ETHERNET/CELLULAR PROGRAMMING OPTIONS
The Programming Sections described in this document can be viewed at the SCW LCD. To start programming enter: [*][8][installer
code] [851][# # # ], Where # # # is the 3 digit Section number referenced in this section. The Programming Worksheets at the end of
this document can be used to record the new values when programming changes have been made from the default values.
Programming Sections are accessed through Connect24. Installers may review/record programming Options at the panel.
NOTE: Ethernet/Cellular Programming Sections accessed through the panel are for display purposes only. Configuration changes
must be done using Connect24.
SYSTEM OPTIONS
[001] Ethernet IP Address
Default (000.000.000.000)
_0
Enter the IP address of the Communicator. Ensure that the IP address is unique to your Communicator on the local network. Format is 4
fields, each field is a 3 digit decimal number. Valid range: 000-255. If an IP address is programmed in this Section, the unit will operate
with Static IP (DHCP disabled). Sections [002] and [003] must also be programmed when using Static IP addresses.
NOTE: Default for this Section is Dynamic Host Configuration Protocol (DHCP) enabled. When enabled, the DHCP Server will set
values for: IP Address [001], Subnet Mask [002], and Gateway [003]. Programming an IP address in this Section will disable
DHCP (Static IP).
[002] Ethernet IP Subnet Mask
Default (255.255.255.000)
by
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Enter the Ethernet IP Subnet Mask of the Communicator. Format is 4 fields, each field is 3 digits. Valid range: 000-255.
NOTE: If DHCP is enabled, the DHCP Server will assign the subnet mask for this Section and the
programmed value will be ignored.
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[003] Ethernet Gateway IP Address
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Default (000.000.000.000)
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Enter the Ethernet Gateway IP address of the Communicator. The gateway IP address is required when a router is used on the local network to reach the destination IP address specified in Section [001]. Format is 4 fields, each field is a 3 digit decimal number. Valid
range: 000-255.
NOTE: If DHCP is enabled, the DHCP Server will assign the Gateway IP address for this Section and the programmed value will be
ignored.
[004] Receiver Supervision Interval
Default (0087/135)
ed
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When receiver supervision is enabled (ON) in Section [005] Toggle Option [3], the unit sends heartbeats to Ethernet Receiver 1 or Cellular Receiver 1 to test the communications path. Use this Section to set the interval time (in seconds) when heartbeats will be sent to
the receivers. Valid range 000A-FFFF seconds. If the programmed value is less than (000A/10) seconds, supervision is disabled.
29
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• Receiver Window: This is the supervision timeout that must be configured at the central station receiver.
• Recommended Values: This is the recommended heartbeat interval that should be programmed into the Communicator.
• For ULC passive systems (not using heartbeat supervision), the Daily test transmission must be enabled over each available communication channel Sections [125] and [225]. When programming with Connect24, the recommended intervals will be programmed
automatically when the required window is selected.
10
3G Alarm Communicator Installlation Manual
System Options
[005] System Toggle Options
[1] Ethernet Receiver 1 Supervised
Default (OFF)
(TL255/TL2553G only).
ON: Ethernet Receiver 1 will be supervised and heartbeats will be sent to Ethernet Receiver 1 based on the supervision interval programmed in Section [004].
OFF: Ethernet Receiver 1 will not be supervised. When disabled, heartbeat 1 is sent to the Ethernet receiver once every hour, regardless of supervision type (heartbeat 1 or 2). The heartbeat is resent every 5 seconds until ACK. If no event or heartbeat ACK is received
after (Receiver Supervision Interval + 75 seconds), Supervisory trouble is indicated.(8 flashes on yellow trouble LED). (Author’s Note:
AH>MM: “Wherever we have text like this: “Supervisory trouble is indicated. (8 flashes on yellow trouble LED).” , it is to be replaced with new text
TBD> For now this text is just a ‘placeholder’. mm-0715-0855)
NOTE: Ethernet Receiver 2 can not be supervised.
[2] Cellular Receiver 1 Supervised (Author’s Note: m/n-0707-1627:FB,MM “We might replace need to use words Radio/Wireless instead of across entire document. mm-0715-1526)
Default (OFF)
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ON: Cellular Receiver 1 will be supervised and heartbeats will be sent to Cellular Receiver 1 based on the supervision interval programmed in Section [004]. If ACK to heartbeat is not received, it is retransmitted every 5 seconds. Failure to ACK 2 consecutive heartbeats will reset the radio.
OFF: Cellular Receiver 1 will not be supervised. When disabled, heartbeat is not sent to the receiver. Supervisory trouble is indicated.
(8 flashes on yellow trouble LED). (Author’s Note: See mm-0715-0855 above, Pg-11.)
NOTE: Cellular Receiver 2 can not be supervised.
[3] Supervision Type
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Default (OFF)
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ON: Heartbeat 1 (Commercial Supervision). This supervision type is suitable for applications where swap detection is required on the
supervisory packet.
OFF: Heartbeat 2 (Residential Supervision). This supervision type is suitable for applications where supervision of the communication
path to the receiver is required. (no swap detection).
NOTE: Commercial supervision is more data intensive than residential supervision and should only be used when required to meet the
approval for the installation.
[4] Wireless Primary
Default (OFF - TL255/TL2553G) (ON - 3G2055)
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ON: Cellular channel is the primary path. Ethernet channel is the secondary path, if it exists.
OFF: Ethernet channel is the primary path in a dual Communicator. Cellular channel is the secondary path.
[5] Redundant Communications
Default (OFF) (TL2553G only)
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ON: Events will be communicated to Ethernet Receiver 1 and Cellular Receiver 1 at the same time. Events will be communicated to
Ethernet Receiver 2 and Cellular Receiver 2 at the same time. As long as the event is successfully communicated to 1 of the 2 paths
(Ethernet or Cellular) the Communicator will move on to the next event.
NOTE: Do not configure Ethernet Receiver 1 and Cellular Receiver 1 to communicate using a common receiver configuration (i.e.,
identical Receiver IP address and Receiver Remote Port). OFF: Events will be communicated to the receivers individually.Toggle should be OFF when guaranteed message delivery to both receivers is required.
[6] Remote Firmware Upgrade
Default (ON)
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ON: The Communicator module firmware can be remotely upgraded using the Ethernet/Cellular paths.
OFF: The Communicator module firmware can not be remotely upgraded. Local firmware upgrade is still possible.
[7] Alternate Test Transmissions
Default (OFF).
ON: When the periodic test transmission interval occurs, the test transmission will alternate between being sent to the primary and secondary receivers with each test transmission interval.
OFF: When the periodic test transmission interval occurs, the test transmission will be sent to the programmed receivers, based on the
settings of the periodic test transmission reporting codes.
[8] Cellular Low Signal Trouble.
Default (OFF)
This option masks the Low Signal trouble from the Cellular trouble event (5 flashes on Yellow Trouble LED).
ON: A Cellular Trouble event (5 flashes) is transmitted to receiver when the radio signal level falls below threshold level (average CSQ
level is 5 or less).
OFF: A Cellular Trouble event (5 flashes) is not transmitted to receiver when the radio signal level falls below threshold level (average
CSQ level is 5 or less). (Author’s Note: See mm-0715-0855 above, Pg-11.)
11
Programming Options
3G Alarm Communicator Installlation Manual
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[006] System Toggle Options 2
[1] Ethernet 1 Receiver Enabled.
Default (ON) (OFF for 3G2055).
ON: Ethernet Receiver 1 is enabled.
OFF: Ethernet Receiver 1 is disabled.
[2] Ethernet 2 Receiver Enabled.
Default (ON) (OFF for 3G2055).
ON: Ethernet Receiver 2 is enabled.
OFF: Ethernet Receiver 2 is disabled.
[3] Reserved. (OFF).
[4] Cellular 1 Receiver Enabled.
Default (ON).(OFF for TL255)
ON: Cellular Receiver 1 is enabled.
OFF: Cellular Receiver 1 is disabled.
[5] Cellular 2 Receiver Enabled.
Default (ON).(OFF for TL255)
ON: Cellular Receiver 2 is enabled.
OFF: Cellular Receiver 2 is disabled.
[6] Reserved (OFF).
[7] DLS Over Cellular.
Default (ON).
NOTE: Program this toggle as OFF if you want to completely disable DLS from using the Cellular path.
ON: DLS is enabled on the Cellular path.
OFF: DLS is disabled on the Cellular path.
NOTE: If this Toggle is OFF, DLS sessions will occur on the Ethernet path only, regardless of Primary Path set in Section [005] Toggle
Option [4]. If it is ON then the Communicator will connect to the Primary path first for DLS and if the session fails, the Secondary path will be used.
[8] Interactive over Cellular.
Default (ON).
[007] DNS Server IP 1
Default (000.000.000.000)
permitted on a UL/ULC listed system.
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 Programming this Section is not
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ed
Enter the IP address for DNS Server 1. Format is 4 fields, each field is a 3 digit decimal. Valid range: 000-255.
NOTE: If no value is programmed and DHCP is used, the DHCP Server will configure the address. If an address is programmed and
DHCP is used, the address that you program will be used instead of the DHCP address.
Sh
[008] DNS Server IP 2
permitted on a UL/ULC listed system.
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 Programming this Section is not
00
Default (000.000.000.000)
50
Enter the IP address for DNS Server 2. Format is 4 fields, each field is a 3 digit decimal. Valid range: 000-255.
NOTE: If no value is programmed and DHCP is used, the DHCP Server will assign this value. If an address is programmed and DHCP
is used, the address that you program will be used instead of the DHCP address.
[010] Installer Code
29
Default (CAFE)
00
78
PROGRAMMING OPTIONS
Program your installer code for this Communicator module. The installer code will be required when programming the Communicator
module. Valid range: 0000 - FFFF. (Author’s Note: m/n-0707-1627:FB,MM “We need to add option [010]. THIS IS PLACE HOLDER. mm-0715-1621)
[011] Installer Code
Default (CAFE)
Program your installer code for this Communicator module. The installer code will be required when programming the Communicator
module. Valid range: 0000 - FFFF.
[012] DLS Incoming Port
Default (0BF6/3062)
The DLS Incoming Local Port (listening port) is the port DLS IV will use when connecting to the Communicator. If a router or gateway
is used, it must be programmed with a Transmission Control Protocol (TCP) port forward for this port to the Communicator module IP
address. Valid range: 0000 - FFFF.
[013] DLS Outgoing Port
Default (0BFA/3066)
The DLS Outgoing Port is used for outgoing session to DLS IV after an SMS request has been sent to the Communicator. Use this Section to set the value of the local outgoing port. The value must be changed if the Communicator is located behind a firewall and must be
assigned a particular port number, as determined by your network administrator. In most cases, changing the default value or configur-
12
3G Alarm Communicator Installlation Manual
Communications Reporting Codes
ing your firewall with this port is not required.
Valid range: 0000-FFFF.
NOTE: If Section [006] Toggle Option [7] is ON. DLS will use the Primary path for session. If Section [006] Toggle Option [7] is OFF
DLS will use the Ethernet path, if available.
[020] Installer Code
Default (CAFE)
Program your installer code for this Communicator module. The installer code will be required when programming the Communicator
module. Valid range: 0000 - FFFF. (Author’s Note: m/n-0707-1627:FB,MM “We need to add option [010]. THIS IS PLACE HOLDER. mm-0715-1632)
[021] Account Code
Default (FFFFFF)
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The account code is included when transmitting any events generated by the Communicator. (e.g., Panel Absent Trouble). It is recommended that the account code be the same as the control panel account number. Valid range: 000001-FFFFFE. If 4 digit account codes
are needed the 2 lowest digits shall be programmed as FF.
(e.g., Account 1234 is programmed as:1234FF).
NOTE: Programming this Section with all 0 or F will cause a Module Configuration Trouble (yellow LED=12 flashes). (Author’s Note: See
mm-0715-0855 above, Pg-11.)
[022] Communications Format
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Program 03 for Contact ID (CID). Program 04 for SIA. The module can be configured to send Events in SIA or CID format. The SIA
communication format follows the level 2 specifications of the SIA Digital Communication Standard - October 1997. This format will
send the account code along with its data transmission. The transmission will look similar to the following at the receiver. Example:
Nri0 ET001
Where: N = New Event; ri0 = Partition/Area identifier; ET = Panel Absent Trouble; 001 = Zone 001.
COMMUNICATIONS REPORTING CODES
Table 8: Communications Reporting Codes
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CID
Reporting
Code
55
55
52
A3
A3
A3
A3
54
CID
User/
Zone
001
001
001
951
952
955
956
001
00
[023] Panel Absent Trouble
CID
Event
Code
CID
Qualifier
ed
ar
Sh
ET
ER
RS
RP
RP
RP
RP
YK
1_
[023] Panel Absent Trouble
[024] Panel Absent Trouble Restore
[025] Radio Activation Restore
[026] Ethernet 1 Test Transmission
[027] Ethernet 2 Test Transmission
[028] Cellular 1 Test Transmission
[029] Cellular 2 Test Transmission
[030] FTC Restore
SIA
Reporting
Code
001
001
001
001
002
003
004
001
_R
SIA
Identifier
Event
Default (FF)
Default (FF)
00
78
50
Program 00 to disable this event or FF to enable. This event will occur when communications with the panel have been lost for more
than 60 seconds.
[024] Panel Absent Trouble Restore
Default (FF)
29
Program 00 to disable this event or FF to enable. This event will occur when communications with the control panel have resumed.
[025] Radio Activation Restore
Program 00 to disable this event or FF to enable. This event will occur after any successful Connect24 programming session.
SYSTEM TEST OPTIONS [026 - 029]
Test Transmissions to Primary Receiver, with Backup to Secondary Receiver:
Set Ethernet Section [026] to (FF); [027] to (00). Set Cellular Section [028] to (FF); [029] to (00).
• If the test transmission fails to the primary receiver it will backup to the secondary receiver.
• If the test transmission fails to the secondary receiver an FTC trouble will be generated.
Test Transmission Unique to Primary and Secondary Receivers:
Set Ethernet Section [026] to (FF); [027] to (FF). Set Cellular Section [028] to (FF); [029] to (FF).
• The module will send periodic test transmissions to each receiver independently, with no backups.
• If the test transmission fails to any of the programmed receivers, an FTC trouble will be generated.
Alternate Test Transmission:
Alternate Test Transmission can be enabled or disabled in Section [005] Toggle Option [7].
13
Ethernet Receiver 1 Options
3G Alarm Communicator Installlation Manual
[026] Ethernet 1 Transmission
Default (FF)
Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings.
[027] Ethernet 2 Transmission
Default (00)
Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings.
[028] Cellular 1 Transmission
Default (FF)
Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings.
[029] Cellular 2 Transmission
Default (00)
Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings.
NOTE: The time interval (in minutes) between periodic tests is programmed in Section [125] (Ethernet) and Section [225] (Cellular).
[030] FTC Restore
Default (FF)
Program 00 to disable this event transmission or FF to enable. This event will occur when an FTC Trouble on the system restores.
_0
ETHERNET RECEIVER 1 OPTIONS
[101] Ethernet Receiver 1 Account Code
_M
Default (0000000000)
_u
pd
at
d_
by
The account code is used by the central station to distinguish between transmitters. This account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the Panel will use the control panel account number. Valid range:
0000000001-FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble (yellow LED=12 flashes).
NOTE: If Ethernet Receiver 1 and Cellular Receiver 1 are programmed as the same receiver (IP and port number are identical), Ethernet Receiver 1 account code will be used.
[102] Ethernet Receiver 1 DNIS
Default (000000)
ev
ie
The Dialled Number Information Service (DNIS) is used in addition to the Account Code to identify the Communicator module at the
central station. Valid range: 000000 - 099999. Value is entered as a leading 0 followed by the 5 digit DNIS. Format is Binary Coded
Decimal (BCD).
NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS.
[103] Ethernet Receiver 1 Address
_R
Default (127.000.000.001)
00
78
Default (0BF5/3061)
50
00
1_
Sh
ar
ed
The default address enables the Communicator to operate in Unattended Mode.
Unattended Mode is used when a receiver is not available and the unit is required to perform DLS sessions. Typically used where the
customer programs the control panel daily due to access control and still wants to receive alarms without buying extra hardware
(receiver) or software.
NOTE: When a valid IP address has been programmed, Ethernet Receiver 1 is enabled and will communicate events over the Ethernet
channel.
Ethernet Receiver 1 and Cellular Receiver 1 may be configured to communicate to the same central station receiver. To configure the
device to operate using this Common Receiver Mode functionality, program Ethernet Receiver 1 and Cellular Receiver 1, IP address
and port number with identical values.
NOTE: When operating in Common Receiver Mode, Ethernet Receiver 1 account code will be used for Ethernet and Cellular.
[104] Ethernet Receiver 1 Remote Port
This Section determines the remote port of Ethernet receiver 1. Valid range: 0000 - FFFF.
[105] Ethernet Receiver 1 Local Port
29
Default (0BF4/3060)
Use this Section to set the value of the local outgoing port. Set the value of this port when your installation is located behind a firewall
and must be assigned a particular port number as determined by your central station
system administrator. Valid range: 0000 - FFFF.[106] Ethernet Receiver 1 Domain Name
[106] Ethernet Receiver 1 Domain Name
Default ( )
Enter the Domain Name as 32 ASCII characters.
 Programming this Section is not
permitted on a UL/ULC listed system.
ETHERNET RECEIVER 2 OPTIONS
[111] Ethernet Receiver 2 Account Code
Default (0000000000)
The account code is used by the central station to distinguish between transmitters. The account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the control panel will use the control panel account number. Valid
range: 0000000001- FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble (yellow LED=12 flashes).
NOTE: If both Ethernet Receiver 2 and Cellular Receiver 2 are the same receiver (IP and port number are identical), Ethernet Receiver
2 account will be used for Ethernet and Cellular.
14
3G Alarm Communicator Installlation Manual
Ethernet Options
[112] Ethernet Receiver 2 DNIS
Default (000000)
The DNIS is used in addition to the account code to identify the Communicator module at the central station. Valid range: 000000 099999. Value is entered as leading 0 followed by the 5 digit DNIS. Format is BCD.
NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS.
[113] Ethernet Receiver 2 Address
Default (000.000.000.000)
_0
Programming the Ethernet receiver 2 IP address with 000.000.000.000 will disable Ethernet.
Enter the Ethernet receiver 2 IP address. This address will be provided by your central station system administrator. Format is 4 fields,
each field is a 3 digit decimal. Valid range: 000-255.
NOTE: When a valid IP address has been programmed, Ethernet Receiver 2 is enabled and will
communicate events over the Ethernet channel.
Ethernet Receiver 2 and Cellular Receiver 2 may be configured to communicate to the same central station receiver.
To configure the device to operate using this common receiver mode functionality, program the Ethernet Receiver 2 and Cellular
Receiver 2, IP address and port number with the same values. When operating in common receiver mode the Ethernet Receiver 2
account code will be used for communications over Ethernet and Cellular.
NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 to communicate to same receiver.
[114] Ethernet Receiver 2 Remote Port
Default (0BF5/3061)
d_
by
_M
This Section is used to program the port number used by Ethernet Receiver 2. Set the value of this port when your installation is located
behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid
range: 0000 - FFFF.
NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 Port with the same value.
[115] Ethernet Receiver 2 Local Port
_u
pd
at
Default (0BF9/3065)
Use this Section to program the value of the local outgoing port. You can set the value of this port when your installation is located
behind a firewall and must be assigned a particular port number as determined by your network administrator. Valid range: 0000 FFFF.
NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 Port with the same value.
[116] Ethernet Receiver 2 Domain Name
 Programming this Section is not
ev
ie
Default ( )
permitted on a UL/ULC listed system.
_R
Enter the Domain Name as 32 Character ASCII.
ed
ETHERNET OPTIONS
[124] Ethernet Test Transmission Time
ar
Default (9999)
00
1_
Sh
Enter a 4 digit number (0000-2359) using the 24-hour clock format (HHMM) to set the test transmission time of day.
Valid range: 00 - 23 hours (HH) and 00 - 59 minutes (MM). Programming a value of 9999 will disable the test transmission time.
NOTE: The internal date and time will automatically be programmed when the unit communicates with the primary receiver.
[125] Ethernet Test Transmission Cycle
Default (000000)
00
78
50
This value represents the interval between test transmissions, in minutes. Valid range: 000000 - 999999 minutes. Once the unit has sent
the initial periodic test transmission, all future test transmissions will be offset by the programmed number of minutes. See Sections
[026] - [029].
Table 9: Ethernet Test Transmission Interval
29
Test Transmission Interval
Programmed Minutes
Daily
001440
Weekly
010080
Monthly
043200
NOTE: Minimum value is 000005 minutes. Programming an interval that is less than 5 minutes will disable test transmission.
CELLULAR RECEIVER 1 OPTIONS
[201] Cellular Receiver 1 Account Code
Default (0000000000)
The account code is used by the central station to distinguish between transmitters. This account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the control panel will use the control panel account number. Valid
range: 0000000001 - FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble (yellow LED = 12 flashes).
[202] Cellular Receiver 1 DNIS
Default (000000)
The DNIS is used in addition to the account code to identify the Communicator module at the central station. Valid range: 000000 099999. Values are entered as leading 0 followed by the five digit DNIS. Format is BCD.
NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS.
15
Cellular Receiver 2 Options
3G Alarm Communicator Installlation Manual
[203] Cellular Receiver 1 Address
Default (000.000.000.000)
Enter the Cellular Receiver 1 IP address. This information will be provided by your central station system administrator. Each 3 digit
segment of the address must be within a valid range of 000-255.
NOTE: When a valid IP address has been entered, the Cellular is enabled and will communicate events over the Cellular channel.
[204] Cellular Receiver 1 Port
Default (0BF5/3061)
This Section determines the port used by Cellular Receiver 1. Change the default value of this port when your installation is located
behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid
range: 0000 - FFFF.
NOTE: Programming this Section with 0000 will disable the receiver.
[205] Cellular Receiver 1 APN
Default ( )
_0
The Access Point Name (APN) determines the Cellular network that the Communicator will connect to. This information is available
from your network carrier. Program this Section as 32 ASCII characters.
NOTE: When a SIM card with a custom APN is used, the unit will not have access to the Internet. DLS and remote flash can still be
done if Section [221] is programmed with a valid Public APN.
[206] Cellular Receiver 1 Domain Name
permitted on a UL/ULC listed system.
_M
 Programming this Section is not
Default ( )
Enter the Domain Name as 32 ASCII characters. This information will be provided by your central station system administrator.
by
CELLULAR RECEIVER 2 OPTIONS
d_
[211] Cellular Receiver 2 Account Code
_u
pd
at
Default (0000000000)
The account code is used by the central station to distinguish between different transmitters. This account code is used when transmitting signals to the central station receiver. Signals received on the panel will use the panel account number. Valid range: 0000000001 FFFFFFFFFE.
NOTE: Programming this Section as all 0 or F will cause a Module Configuration Trouble (yellow LED = 12 flashes).
[212] Cellular Receiver 2 DNIS
ev
ie
Default (000000)
ed
_R
The DNIS is used in addition to the Account Code to identify the Communicator module at the central station. Valid range: 000000 099999. Values are entered as a 0 followed by the 5 digit DNIS value. Format is BCD.
NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS.
[213] Cellular Receiver 2 Address
Default (000.000.000.000)
1_
Sh
ar
Enter the Cellular Receiver 2 IP address. This IP address will be provided by your central station. Format is 4 fields, each field is 3 digit
decimal. Valid range: 000 - 255.
NOTE: When a valid address has been entered, Cellular Receiver 2 is enabled and will communicate events over the Cellular path.
[214] Cellular Receiver 2 Port
00
Default (0BF5/3061)
Default ( )
00
78
50
This Section defines the port of Cellular Receiver 2. Change the value of this port when your installation is located behind a firewall,
and must be assigned a particular port number, as determined by your central station system administrator. Valid range: 0000 - FFFF.
NOTE: Do not program Cellular Receiver 1 and Cellular Receiver 2 to communicate to the same receiver.
[215] Cellular Receiver 2 APN
29
The APN determines the Cellular network that the Communicator will connect to. This information is available from your network carrier. Program this Section with up to 32 ASCII characters.
NOTE: When a SIM card with a custom APN is used, the unit will not have access to the internet. DLS and remote flash can still be
done if Section [221] is programmed with a valid Public APN.
[216] Cellular Receiver 2 Domain Name
Default ( )
 Programming this Section is not permitted on a UL/ULC listed system.
Enter the Cellular Receiver 2 Domain Name with up to 32 ASCII characters.
CELLULAR OPTIONS
[221] Cellular Public Access Point Name
Default ( )
When the Communicator is operating on a private APN, use this Section to select a public APN for DLS and Remote Firmware Update.
This information is available from your network carrier. The APN identifies the public Cellular network that the Communicator will
connect to.
16
3G Alarm Communicator Installlation Manual
Cellular Options
[222] Cellular Login User Name
Default ( )
Some network carriers require you to provide login credentials when connecting to an APN. Program your login User Name in this Section. Format is up to 32 ASCII characters.
NOTE: This Section is not accessible via PC1616/PC1832/PC1864 keypad programming.
[223] Cellular Login Password
Default ( )
Some network carriers require you to provide login credentials when connecting to an APN. Program your login Password in this Section.
Format is up to 32 ASCII characters.
[224] Cellular Test Transmission Time of Day
Default (9999)
_0
Enter a 4 digit value using the 24-hour clock format (HHMM) to set the test transmission time of day. Valid range: 00-23 for the hours
(HH) and 00-59 for the minutes (MM).
NOTE: To disable the test transmission time of day enter 9999 or FFFF in this Section.
The internal date and time will be automatically programmed by the primary receiver only.
[225] Cellular Test Transmission Cycle
Default (000000)
_M
This value represents the interval in between test transmissions in minutes. Valid range: 000000 - 999999 minutes. Once the unit has
sent the initial periodic test transmission, all future test transmissions will be offset by the programmed number of minutes. See Sections [026] - [029].
Weekly
010080
Monthly
043200
d_
Daily
001440
_u
pd
at
Test Transmission Interval
Programmed Minutes
by
Table 10: Ethernet Test Transmission Interval
NOTE: Minimum value is 000005 minutes. Programming an interval that is less than 5 minutes will disable test transmission.
[226] Cellular Trouble Delay
Default (00)
02
03
04
05
06
07
08
06
14
07
15
08
16
06
22
07
23
08
24
06
30
07
31
08
32
06
38
07
39
08
40
ar
01
Sh
TOGGLE
ZONE
ed
Table 11: Notification Zone 1 - 8 Toggle
_R
[682] Notification Zone 1 - 8 Toggle Options
The default for each Notification Zone Toggle is OFF.
ev
ie
This option is used to program the delay, in minutes, for reporting a Cellular Trouble Delay. Valid entries are 00 - FF. (e.g., for a 10 minute Cellular Trouble Delay enter: 0A). There is no reporting delay if value is programmed as 00.
1_
[683] Notification Zone 9 - 16 Toggle Options
The default for each Notification Zone Toggle is OFF.
02
10
03
11
01
50
TOGGLE
ZONE
00
Table 12: Notification Zone 9 - 16 Toggle
04
12
05
13
00
78
[684] Notification Zone 17 - 24 Toggle Options
The default for each Notification Zone Toggle is OFF.
Table 13: Notification Zone 17 - 24 Toggle
01
17
29
TOGGLE
ZONE
02
18
03
19
04
20
05
21
[685] Notification Zone 25 - 32 Toggle Options
The default for each Notification Zone Toggle is OFF.
Table 14: Notification Zone 25 - 32 Toggle
TOGGLE
ZONE
01
25
02
26
03
27
04
28
05
29
[686] Notification Zone 33 - 40 Toggle Options
The default for each Notification Zone Toggle is OFF.
Table 15: Notification Zone 33 - 40 Toggle
TOGGLE
ZONE
01
33
02
34
03
35
04
36
05
37
[687] Notification Zone 41 - 48 Toggle Options
17
Receiver Diagnostic Testing
3G Alarm Communicator Installlation Manual
The default for each Notification Zone Toggle is OFF.
Table 16: Notification Zone 41 - 48 Toggle
TOGGLE
ZONE
01
41
02
42
03
43
04
44
05
45
06
46
07
47
08
48
06
54
07
55
08
56
06
62
07
63
08
64
[688] Notification Zone 49 - 56 Toggle Options
The default for each Notification Zone Toggle is OFF.
Table 17: Notification Zone 49 - 56 Toggle
TOGGLE
ZONE
01
49
02
50
03
51
04
52
05
53
[689] Notification Zone 57 - 64 Toggle Options
The default for each Notification Zone Toggle is OFF.
Table 18: Notification Zone 57 - 64 Toggle
01
57
02
58
03
59
04
60
05
61
TOGGLE
ZONE
_0
RECEIVER DIAGNOSTIC TESTING
_u
pd
at
d_
by
_M
[901] Diagnostic Test Transmission
[1]
Ethernet 1
(OFF).
[2]
Ethernet 2
(OFF).
[3]
Cellular 1
(OFF).
[4]
Cellular 2
(OFF).
[5],[6],[7],[8]
Reserved
(OFF).
This Section may be used by the installer to force the Communicator to send an immediate test transmission to specific receivers, to
verify that the communications paths are available. Diagnostic Test Transmission failure will indicate as FTC trouble (Yellow LED = 9
flashes). If an FTC error occurs when testing all receivers, select only one receiver and repeat test to isolate the receiver that is not communicating.
SYSTEM INFORMATION (READ ONLY)
ev
ie
NOTE: Sections [987] - [998] are provided for information (Read Only). Values in these Sections can not be modified by the Installer.
29
00
78
50
00
1_
Sh
ar
ed
_R
[987] Language Version
This Section will display the current Language version of the Communicator.
[988] DNS 1 IP Address
This Section will display the IP address of DNS Server 1. This is useful when the unit is configured for DHCP and you need to see the
IP address was assigned to the device by the DHCP Server. This value is programmed in Section [007] or assigned by DHCP.
[989] DNS 2 IP Address
This Section will display the IP address of DNS Server 2. This is useful when the unit is configured for DHCP and you need to see the
IP address that was assigned to the device by the DHCP Server. This value is programmed in Section [008] or assigned by DHCP.
[990] Boot Loader Version
This Section will display the current Boot Loader version of the Communicator.
[991] Firmware Version
This Section will display the current firmware version of the device. Update worksheets with new version after a flash update is completed.
[992] Ethernet IP Address
This Section will display the IP address of the Ethernet connection. This value is programmed in Section [001] or assigned by DHCP.
[993] Ethernet Gateway Address
This Section will display the IP address of the Ethernet Gateway. This value is programmed in Section [003] or assigned by DHCP.
[994] Cellular IP Address
This Section will display the current dynamic IP address assigned by DHCP to the Cellular connection.
NOTE: Cellular uses DHCP (Dynamic IP) only. The Cellular IP address is always provided by the Cellular
network (i.e., not programmable).
[995] SIM Number
This Section will display the Subscriber Identity Module (SIM) number of the SIM card installed in the Communicator. Format is:
Major Industry Identifier (2 digits) Mobile Country Code (2 or 3 digits); Mobile Network Code (2 - 3 digits); Unique Number (10 - 12
digits); and Checksum (1 digit). Valid SIM numbers range is: 18 - 21 numbers. This number is printed on SIM and the outside of the
Communicator carton.
NOTE: The Checksum digit is omitted on 19 digit SIM Card numbers.
[996] Cellular Telephone Number
NOTE: This Section will display the Cellular telephone number of the SIM. This telephone number is required by the Installer for DLS
and remote firmware (flash) update. User can access this telephone number by entering [*] [6] < > “Cellular Phone No.” to display the phone number.
[997] IMEI Number
18
3G Alarm Communicator Installlation Manual
System Reset Defaults
This Section will display the unique 15 digit International Mobile Equipment Identity (IMEI) of the radio. Format is: Reporting Body
Identifier (2 digits), Allocation Number (4 digits); Final Assembly Code (2 digits); Serial Number (6 digits); and a check digit.
[998] MAC Address
This Section will display the unique12 digit, hexadecimal number assigned as the Media Access Control (MAC) address of the device.
SYSTEM RESET DEFAULTS
[999] Software Default
Default (99);
29
00
78
50
00
1_
Sh
ar
ed
_R
ev
ie
_u
pd
at
d_
by
_M
_0
The Software default allows the installer to refresh the unit after changes and also return the Communicator to the default state.
00: Default Module. All programming Sections in module revert to factory settings. This will erase all existing
programming of the unit.
55: Reset. The Communicator is reset. This option is equivalent to power cycling the Communicator.
19
3G Alarm Communicator Installlation Manual
29
00
78
50
00
1_
Sh
ar
ed
_R
ev
ie
_u
pd
at
d_
by
_M
_0
System Reset Defaults
20
3G Alarm Communicator Installlation Manual
System Options
ETHERNET/CELLULAR PROGRAMMING WORKSHEETS
SYSTEM OPTIONS
[022] Communications Format
[001] Ethernet IP Address
Default (04) Program 03 (CID), 04 (SIA).
Default (000.000.000.000)
|____|____|
|____|____|____||____|____|____||____|____|____|____|____|____|
[023] Panel Absent Trouble
[002] Ethernet IP Subnet Mask
Default (FF); Program 00 disable or FF enable.
Default (255.255.255.000)
|____|____|
|____|____|____||____|____|____||____|____|____|____|____|____|
[024] Panel Absent Trouble Restore
[003] Ethernet Gateway IP Address
Default (FF) Program 00 disable or FF enable.
Default (000.000.000.000)
|____|____|
[004] Receiver Supervision Interval
[025] Radio Activation Restore
Default (0087/135) Valid range: 0000 - FFFF.
Default (FF) Program 00 disable or FF enable.
|____|____|____|____|
|____|____|
[005] System Toggle Options
SYSTEM TEST OPTIONS [026 - 029]
|____| [1] Ethernet Receiver 1 Supervised Default (OFF).
[026] Ethernet 1 Transmission
|____| [2] Cellular Receiver 1 Supervised Default (OFF).
Default (FF) Program 00 disable or FF enable.
|____| [3] Supervision Type Default (OFF).
|____|____|
_M
_0
|____|____|____||____|____|____||____|____|____|____|____|____|
[027] Ethernet 2 Transmission
Default (00) Program 00 disable or FF enable.
|____| [5] Redundant Communications Default (OFF).
|____|____|
|____| [6] Remote Firmware Upgrade Default (ON).
[028] Cellular 1 Transmission
_u
pd
at
Default (FF) Program 00 disable or FF enable.
|____| [7] Alternate Test Transmission Default (OFF).
|____|____|
|____| [8] Cellular Low Signal Trouble Default (OFF).
[029] Cellular 2 Transmission
[006] System Toggle Options 2
Default (00) Program 00 disable or FF enable.
|____| [1] Ethernet Receiver 1 Enabled Default (ON).
ev
ie
|____|____|
|____| [2] Ethernet Receiver 2 Enabled Default (ON).
[030] FTC Restore
_R
|____| [4] Cellular Receiver 1 Enabled Default (ON).
ed
|____| [5] Cellular Receiver 2 Enabled Default (ON).
ar
|____| [7] DLS Over Cellular Default (ON).
[007] DNS Server IP 1
1_
Programming not permitted on UL/ULC listed system.
Sh
|____| [8] Interactive Over Cellular Default (ON).

Default (000.000.000.000)
00
|____|____|____||____|____|____||____|____|____|____|____|____|
Programming not permitted on UL/ULC listed system.
Default (000.000.000.000)
50

[008] DNS Server IP 2
d_
by
|____| [4] Primary Communications Path.
Default [OFF] TL2553G; [ON]3G2055.
Default (FF) Program 00 disable or FF enable.
|____|____|
ETHERNET RECEIVER 1 OPTIONS
[101] Ethernet Receiver 1 Account Code
Default (0000000000)
Valid range: 0000000001 - FFFFFFFFFE.
|____|____|____|____|____|____|____|____|____|____|
[102] Ethernet Receiver 1 DNIS
Default (000000) Valid range: 000000 - FFFFFF.
|____|____|____|____|____|____|
[103] Ethernet Receiver 1 Address
PROGRAMMING OPTIONS
Default (127.000.000.001)
[011] Installer Code
|____|____|____||____|____|____||____|____|____|____|____|____|
29
00
78
|____|____|____||____|____|____||____|____|____|____|____|____|
Default (CAFE) Valid range: 0000 - FFFF.
|____|____|____|____|
[012] DLS Incoming Port
Default (0BF6/3062) Valid range: 0000 - FFFF.
|____|____|____|____|
[013] DLS Outgoing Port
[104] Ethernet Receiver 1 Remote Port
Default (0BF5/3061) Valid range: 0000 - FFFF.
|____|____|____|____|
[105] Ethernet Receiver 1 Local Port
Default (0BF4/3060)Valid range: 0000 - FFFF.
|____|____|____|____|
Default (0BFA/3066) Valid range: 0000 - FFFF.
[106] Ethernet Receiver 1 Domain Name
|____|____|____|____|

Default ( ) 32 ASCII characters.
Programming not permitted on UL/ULC listed system.
________________________________
Program your installer code for this Communicator module.
The installer code will be required when programming the
Communicator module. Valid range: 0000 - FFFF. (Author’s
Note: m/n-0707-1627:FB,MM “We need to add option [010].
THIS IS PLACE HOLDER. mm-0715-1632)
ETHERNET RECEIVER 2 OPTIONS
Default (FFFFFF)
Default (0000000000)
Valid range: 0000000001 - FFFFFFFFFE.
|____|____|____|____|____|____|
[111] Ethernet Receiver 2 Account Code
|____|____|____|____|____|____|____|____|____|____|
21
Ethernet Options
3G Alarm Communicator Installlation Manual
[112] Ethernet Receiver 2 DNIS
[213] Cellular Receiver 2 Address
Default (000000) Valid range: 000000 - 0FFFFF.
Default (000.000.000.000)
Valid segment range: 000-255
|____|____|____|____|____|____|
|____|____|____||____|____|____||____|____|____|____|____|____|
[113] Ethernet Receiver 2 Address
[214] Cellular Receiver 2 Port
Default (000.000.000.000)
Default (0BF5/3061) Valid range: 0000 - FFFF.
|____|____|____||____|____|____||____|____|____|____|____|____|
[114] Ethernet Receiver 2 Remote Port
|____|____|____|____|
Default (0BF5/3061) Valid range: 0000 - FFFF.
[215] Cellular Receiver 2 APN
|____|____|____|____|
Default ( ) 32 ASCII characters.
____________________________________
[115] Ethernet Receiver 2 Local Port
[216] Cellular Receiver 2 Domain Name
Default (0BF9/3065) Valid range: 0000 -FFFF.
Default ( )
|____|____|____|____|

[116] Ethernet Receiver 2 Domain Name
Default ( )
32 ASCII characters.
____________________________________
Programming not permitted on UL/ULC listed system.
____________________________________
CELLULAR OPTIONS
_0

Programming not permitted on UL/ULC listed system.
[221] Cellular Public Access Point Name
ETHERNET OPTIONS
Default ( ) 32 ASCII characters
____________________________________
_M
[124] Ethernet Test Transmission Time
Default (9999) Valid: 00-23(HH); 00-59(MM)
[222] Cellular Login User Name
[125] Ethernet Test Transmission Cycle
Default ( ) 32 ASCII characters.
____________________________________
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|____|____|____|____|
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at
Default (000000)
Valid range: 000000 - 999999 minutes.
[223] Cellular Login Password
Default ( ) 32 ASCII characters.
____________________________________
|____|____|____|____|____|____|
CELLULAR RECEIVER 1 OPTIONS
[224] Cellular Test Transmission Time of Day
Default (0000000000)
Valid range: 0000000001 - FFFFFFFFFE.
Default (9999) Valid range: 00 - 23 hrs. (HH) 00 - 59 min. (MM).
|____|____|____|____
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[201] Cellular Receiver 1 Account Code
[225] Cellular Test Transmission Cycle
_R
|____|____|____|____|____|____|____|____|____|____|
Default (000000)
Valid range: 000000 - 999999 minutes.
[202] Cellular Receiver 1 DNIS
ed
Default (000000) Valid range: 000000 - 0FFFFF.
[203] Cellular Receiver 1 Address
1_
Default (000.000.000.000). Valid range: 000-255.
Sh
ar
|____|____|____|____|____|____|
|____|____|____||____|____|____||____|____|____|____|____|____|
00
[204] Cellular Receiver 1 Port
Default (0BF5/3061) Valid range: 0000 - FFFF.
50
|____|____|____|____|
00
78
[205] Cellular Receiver 1 APN Default ( )
32 ASCII characters.
____________________________________
29
[206] Cellular Receiver 1 Domain Name
Default ( )

Programming not permitted on UL/ULC listed system.
32 Character ASCII characters.
____________________________________
CELLULAR RECEIVER 2 OPTIONS
[211] Cellular Receiver 2 Account Code
Default (0000000000)
Valid range: 0000000001 - FFFFFFFFFE.
|____|____|____|____|____|____|____|____|____|____|
[212] Cellular Receiver 2 DNIS
Default (000000)
Valid range: 000000 - 0FFFFF.
|____|____|____|____|____|____|
22
|____|____|____|____|____|____|
[226] Cellular Trouble Delay
Default (00)
Program 00 disable or FF enable.
|____|____|
INTERACTIVE OPTIONS
[651] Interactive Account Code
Default (MAC or IMEI)
|____|____|____|____|____|____| |____|____|____|____|____|____|
[652] Interactive Access Code
Default (1234)
|____|____|____|____|
[661] Interactive Baud Rate
Default (05)
|____|____|
[662] Interactive Port Settings Toggle
|____| [1] Parity Enabled Default (OFF).
|____| [2] Even/Odd Parity Default (OFF).
|____| [3]1 or 2 Stop Bits Default (OFF).
|____| [4] Flow Control. Default (OFF).
3G Alarm Communicator Installlation Manual
Receiver Diagnostic Testing
[689] Notification Zone 57 - 64 Toggle Options
|____|____|____|____|____|____|____|____|
57 58 59 60 61 62 63 64
RECEIVER DIAGNOSTIC TESTING
[901] Diagnostic Test Transmission
|___| [1] Ethernet 1 Default (OFF).
|___| [2] Ethernet 2 Default (OFF).
|___| [3] Cellular 1 Default (OFF).
[681] Notification Event Toggle
|___| [4] Cellular 2 Default (OFF).
|____| [1] Alarm/Restore Default (OFF).
|____| [2] Tamper/Restore Default (OFF).
SYSTEM INFORMATION (READ ONLY)
|____| [3] Opening/Closing Default (OFF).
[988] DNS 1 IP Address
|____| [4] System Maintenance. Default (OFF).
|____|____|____||____|____|____||____|____|____|____|____|____|
[989] DNS 2 IP Address
|____| [5] System Test Default (OFF).
|____|____|____|____|____|____|____|____|
|____|____|____|____|____|____|____|____|
2 3 4
6 7
[992] Ethernet IP Address
_M
[991] Firmware Version
[682] Notification Zone 1 - 8 Toggle Options
_0
|____|____|____||____|____|____||____|____|____|____|____|____|
|____| [6] Internal Events Default (OFF).
|____|____|____||____|____|____||____|____|____|____|____|____|
[993] Ethernet Gateway Address
|____|____|____|____|____|____|____|____|
|____|____|____||____|____|____||____|____|____|____|____|____|
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[683] Notification Zone 9 - 16 Toggle Options
9 10 11 12 13 14 15 16
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[994] Cellular IP Address
|____|____|____||____|____|____||____|____|____|____|____|____|
[684] Notification Zone 17 - 24 Toggle Options
[995] SIM Number
|____|____|____|____|____|____|____|____|
____________________________________
17 18 19 20 21 22 23 24
[996] Cellular Telephone Number
[685] Notification Zone 25 - 32 Toggle Options
ev
ie
|____|____|____|____|____|____|____|____|
25 26 27 28 29 30 31 32
[997] IMEI Number
_R
[686] Notification Zone 33 - 40 Toggle Options
ar
[687] Notification Zone 41 - 48 Toggle Options
Sh
|____|____|____|____|____|____|____|____|
1_
41 42 43 44 45 46 47 48
00
[688] Notification Zone 49 - 56 Toggle Options
____________________________________
[998] MAC Address
|____|____|____|____|____|____| |____|____|____|____|____|____|
SYSTEM RESET DEFAULTS
[999] Software Default
Default (99); Valid entries are 00 or 55
|____|____|
29
00
78
50
|____|____|____|____|____|____|____|____|
49 50 51 52 53 54 55 56
ed
|____|____|____|____|____|____|____|____|
33 34 35 36 37 38 39 40
This number is required for DLS, and Firmware upgrades.
____________________________________
23
End User Licence Agreement
3G Alarm Communicator Installlation Manual
END USER LICENCE AGREEMENT
IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components is Copyrighted and is
purchased under the following license terms:
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By installing, copying, downloading, storing, accessing, or otherwise using the
SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of
this EULA, even if this EULA is deemed to be a modification of any previous
arrangement or contract. If You do not agree to the terms of this EULA, DSC is
unwilling to license the SOFTWARE PRODUCT to You, and You have no right to
use it.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and international
copyright treaties, as well as other intellectual property laws and treaties. The
SOFTWARE PRODUCT is licensed, not sold, under the following terms:.
GRANT OF LICENSE This EULA grants You the following rights:
Software Installation and Use - For each license You acquire, You may have only
one copy of the SOFTWARE PRODUCT installed.
Storage/Network Use - The SOFTWARE PRODUCT may not be installed,
accessed, displayed, run, shared or used concurrently on or from different computers, including a workstation, terminal or other digital electronic device (‘Device’).
In other words, if You have several workstations, You will have to acquire a license
for each workstation where the SOFTWARE will be used.
Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT,
but You may only have one copy per license installed at any given time. You may
use the back-up copy solely for archival purposes. Except as expressly provided in
this EULA, You may not otherwise make copies of the SOFTWARE PRODUCT,
including the printed materials accompanying the SOFTWARE.
DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
Limitations on Reverse Engineering, Decompilation and Disassembly - You
may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by
applicable law notwithstanding this limitation. You may not make any changes or
modifications to the Software, without the written permission of an officer of DSC.
You may not remove any proprietary notices, marks or labels from the Software
Product. You shall institute reasonable measures to ensure compliance with the
terms and conditions of this EULA.
Separation of Components - The SOFTWARE PRODUCT is licensed as a single
product. Its component parts may not be separated for use on more than one
HARDWARE unit.
Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with
HARDWARE, then the SOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. In this case, the SOFTWARE PRODUCT
may only be used with the HARDWARE as set forth in this EULA.
Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may
not make it available to others or post it on a server or web site.
Software Product Transfer - You may transfer all of Your rights under this
EULA only as part of a permanent sale or transfer of the HARDWARE, provided
You retain no copies, You transfer all of the SOFTWARE PRODUCT (including
all component parts, the media and printed materials, any upgrades and this
EULA), and provided the recipient agrees to the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade, any transfer must also include all prior versions
of the SOFTWARE PRODUCT.
Termination - Without prejudice to any other rights, DSC may terminate this
EULA if You fail to comply with the terms and conditions of this EULA. In such
event, You must destroy all copies of the SOFTWARE PRODUCT and all of its
component parts.
Trademarks - This EULA does not grant You any rights in connection with any
trademarks or service marks of DSC or its suppliers.
COPYRIGHT - All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, and
text incorporated into the SOFTWARE PRODUCT), the accompanying printed
materials, and any copies of the SOFTWARE PRODUCT, are owned by DSC or
its suppliers. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. All title and intellectual property rights in and to the content
which may be accessed through use of the SOFTWARE PRODUCT are the property of the respective content owner and may be protected by applicable copyright
or other intellectual property laws and treaties. This EULA grants You no rights to
use such content. All rights not expressly granted under this EULA are reserved by
DSC and its suppliers.
EXPORT RESTRICTIONS - You agree that You will not export or reexport the
SOFTWARE PRODUCT to any country, person, or entity subject to Canadian
export restrictions.
CHOICE OF LAW - This Software License Agreement is governed by the laws
of the Province of Ontario, Canada.
ARBITRATION - All disputes arising in connection with this Agreement shall
be determined by final and binding arbitration in accordance with the Arbitration
Act, and the parties agree to be bound by the arbitrator’s decision. The place of
arbitration shall be Toronto, Canada, and the language of the arbitration shall be
English.
7. LIMITED WARRANTY
NO WARRANTY - DSC provides the SOFTWARE ‘as is’ without warranty.
DSC does not warrant that the SOFTWARE will meet your requirements or that
operation of the SOFTWARE will be uninterrupted or error free.
CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for problems caused by changes in the operating characteristics of the hardware, or for problems in the interaction of the SOFTWARE with non DSC
software or hardware products.
LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION
OF RISK -In any event, if any statute implies warranties or conditions not stated
in this license agreement, entire liability under any provision of this license agreement shall be limited to the greater of the amount actually paid by you to license
the SOFTWARE and five Canadian dollars (CAD$5.00). because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
DISCLAIMER OF WARRANTIES - This warranty contains the entire warranty
and shall be in lieu of any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the part of DSC. DSC makes no
other warranties. DSC neither assumes nor authorizes any other person purporting
to act on its behalf to modify or to change this warranty, nor to assume for it any
other warranty or liability concerning this SOFTWARE PRODUCT.
EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - Under no
circumstances shall DSC be liable for any special, incidental, consequential or
indirect damages based upon breach of warranty, breach of contract, negligence,
strict liability, or any other legal theory. such damages include, but are not limited
to, loss of profits, loss of the SOFTWARE or any associated equipment, cost of
capital, cost of substitute or replacement equipment, facilities or services, down
time, purchasers time, the claims of third parties, including customers, and injury
to property.
DSC recommends that the entire system be completely tested on a regular basis.
However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this Software Product to fail to perform as expected.
This End-User License Agreement (EULA) is a legal agreement between You (the
company, individual or entity who acquired the SOFTWARE and any related
HARDWARE) and Digital Security Controls (DSC), a division of Tyco Safety
Products Canada Ltd., the manufacturer of the integrated security systems and the
developer of the software and any related products or components (‘HARDWARE’) which you acquired.
If the DSC software product (‘SOFTWARE PRODUCT’ or ‘SOFTWARE’) is
intended to be accompanied by HARDWARE, and is NOT accompanied by new
HARDWARE, You may not use, copy or install the SOFTWARE PRODUCT. The
SOFTWARE PRODUCT includes computer software, and may include associated
media, printed materials, and ‘online’ or electronic documentation.
Any software provided along with the SOFTWARE PRODUCT that is associated
with a separate EULA is licensed to You under the terms of that license agreement.
24
3G Alarm Communicator Installlation Manual
Limited Warranty
LIMITED WARRANTY
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Warranty Procedure
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to Digital Security Controls must first obtain an authorization number.
Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake
or lightning;
• damage due to causes beyond the control of Digital Security
Controls such as excessive voltage, mechanical shock or water
damage;
• damage caused by unauthorized attachment, alterations, modifications, or foreign objects;
• damage caused by peripherals (unless such peripherals were
supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than
those for which it was designed;
• damage from improper maintenance; or
• damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following
items shall not be covered by Warranty:
freight cost to the repair centre;
products which are not identified with DSC's product label and lot
number or serial number; or
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International Warranty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the exception
that Digital Security Controls shall not be responsible for any customs fees, taxes, or VAT that may be due.
products disassembled or repaired in such a manner as to
adversely affect performance or prevent adequate inspection or
testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty will
be credited or replaced at DSC's option. Products not covered by
this warranty, or otherwise out of warranty due to age, misuse, or
damage shall be evaluated, and a repair estimate shall be provided. No repair work will be performed until a valid purchase
order is received from the Customer and a Return Merchandise
Authorisation number (RMA) is issued by DSC's Customer Service.
Digital Security Controls’ liability for failure to repair the product
under this warranty after a reasonable number of attempts will be
limited to a replacement of the product, as the exclusive remedy
for breach of warranty. Under no circumstances shall Digital
Security Controls be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such
damages include, but are not limited to, loss of profits, loss of the
product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down
time, purchaser’s time, the claims of third parties, including customers, and injury to property. The laws of some jurisdictions
limit or do not allow the disclaimer of consequential damages. If
the laws of such a jurisdiction apply to any claim by or against
DSC, the limitations and disclaimers contained here shall be to the
greatest extent permitted by law. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so
that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness for
a particular purpose) and of all other obligations or liabilities on
the part of Digital Security Controls Digital Security Controls neither assumes responsibility for nor authorizes any other person
purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed
by the laws of the province of Ontario, Canada.
Digital Security Controls recommends that the entire system be
completely tested on a regular basis. However, despite frequent
testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as
expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace outof-warranty products which are returned to its factory according
to the following conditions. Anyone returning goods to Digital
Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for
which prior authorization has not been obtained.
Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee which Digital Security Controls has predetermined and which may be revised from
time to time, will be charged for each unit repaired.
Digital Security Controls (DSC) warrants the original purchaser
that for a period of twelve (12) months from the date of purchase,
the product shall be free of defects in materials and workmanship
under normal use. During the warranty period, Digital Security
Controls shall, at its option, repair or replace any defective product upon return of the product to its factory, at no charge for
labour and materials. Any replacement and/or repaired parts are
warranted for the remainder of the original warranty or ninety
(90) days, whichever is longer. The original purchaser must
promptly notify Digital Security Controls in writing that there is
defect in material or workmanship, such written notice to be
received in all events prior to expiration of the warranty period.
There is absolutely no warranty on software and all software
products are sold as a user license under the terms of the software
license agreement included with the product. The Customer
assumes all responsibility for the proper selection, installation,
operation and maintenance of any products purchased from DSC.
Custom products are only warranted to the extent that they do not
function upon delivery. In such cases, DSC can replace or credit at
its option.
25
FCC Compliance Statement
CAUTION: Changes or modifications not expressly approved by the Digital Security Controls could void
your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Re-orient the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: ‘How to Identify and Resolve Radio/Television Interference
Problems’. This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.
20CM OR MORE MUST BE MAINTAINED BETWEEN THE ANTENNA OF THIS DEVICE AND PERSONS DURING DEVICE
TANCE OF
_0
WARNING: TO SATISFY FCC RF EXPOSURE REQUIREMENTS FOR MOBILE TRANSMITTING DEVICES, A SEPARATION DIS-
by
_M
OPERATION.
Industry Canada Statement
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The prefix ‘IC:’ in front of the radio certification number signifies only that Industry Canada technical specifications were met.
Certification Number IC: 160A-3G255SM
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following tow conditions: (1)
this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Le fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne peut pas provoquer d'interférences et (2) cet appareil doit accepter toute interférence, y compris les
interferences qui peuvent causer un mauvais fonctionnement de l'appareil.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
© 2011 Tyco International Ltd. and its Respective Companies. All Rights Reserved.
Toronto, Canada · www.dsc.com
Tech Support : 1-800-387-3630 (CA, US), 905-760-3000
Printed in Canada

---

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