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17LE4000 User Manual

USER INSTALLATION MANUAL

LE4000LTE Wireless Alarm CommunicatorInstallation ManualV5.0Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of themanufacturer. The entire manual should be carefully read.

20.1 TOCSection 1: Introduction 41.1 Features 41.2 Technical Specifications 4Section 2: Identification of Parts 6Section 3: Installing the LE4000 7Section 4: Connecting the LE4000 10Section 5: Status LEDs 115.1 Operating Modes 115.2 Normal Mode 115.3 Service Mode 11Section 6: Operating Principles 136.1 Simulated Landline Mode 136.2 Panel Transmission Monitoring (PTM) 136.3 Cellular Communications Sequence 136.4 Inputs 146.5 Outputs 146.5.1 Activating the Outputs 146.6 Reporting Codes 156.7 Swinger Shutdown 156.8 Hardware Default 166.9 Communicator Reset/Update 166.10 Low Power Radio Shutdown 176.11 SMS Command and Control 176.11.1 Arming/Disarming the Security Panel 176.11.2 Remote Control of PGM 176.12 Phone Number Call Direction 19Section 7: Troubleshooting Guide 20Section 8: LE4000 Wiring Diagrams 24LE4000 Installation Manual

3Safety InformationIMPORTANTThe equipment is fixed, wall-mounted and shall be installed in the position specified in these instructions. The equipment enclosuremust be fully assembled and closed, with all the necessary screws/tabs and secured to a wall before operation. Internal wiring must berouted in a manner that prevents:- Excessive strain on wire and on terminal connections- Loosening of terminal; connections- Damage of conductor insulationWARNING: Never install this equipment during a lightning storm!Instruct the end-user to:- Not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other risks. Any ser-vicing shall be referred to trained service persons only.- Use authorized accessories only with this equipment.Do not dispose of the battery in fire or water. Disposing of the battery in a fire will cause rupture and explosion.Do not dispose of the waste battery as unsorted municipal waste. Consult your local regulations and /or laws regarding recycling with regard to this lead-acid battery. Doing so will help protect the environment. Some of the materials that are found within the battery could become toxic if not disposed of properly and may affect the environment.This equipment, LE4000, is fixed and shall be installed by Service Persons only (Service Person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performing a task, and of measures available to minimize the risks to that person or other persons). It shall be installed and used within an envir-onment that provides the pollution degree max 2, over voltages category II, in non-hazardous, indoor locations only. This manual shall be used with the Installation Manual of the relevant alarm control panel. All instructions specified within that manual must be observed.Approvals InformationFor UL Residential Fire and Burglary installations, the LE4000 is listed as a sole means of communication or as a back up when used in conjunction with a POTS line (dialer). For UL Residential Fire installations, the LE4000 must be connected to a UL-listed power supply with a minimum of 24 hours standby power or powered using the ADP1310(W)-NAU and a 2200mAh battery.For UL Commercial Burglary installations, the LE4000 is listed as a sole means of communication (supervision window of 200s required at monitoring station) or as a back-up when used in conjunction with a POTS line (dialer).The LE4000 shall be powered from any compatible listed control unit or compatible listed power supply that complies with the ratings specified on page 1. The power supply shall be listed for burglary applications and provide a minimum of 4 hours standby power cap-abilities. An example of a suitable listed compatible control unit is the DSC Model PC1864 with an AUX output rated 11.1 - 12.6Vdc. An example of a suitable Listed power supply is DSC Model PC5204 with an AUX output rated 11.6 - 12.6Vdc.For ULC Commercial Burglary installations the LE4000 is listed as a passive communication system with communication line secur-ity level P1 when used as single communication path or P2 when used as a back up in conjunction with a POTS line (dialer). The LE4000 is also listed for Active line security levels A1-A4 (90 seconds heartbeat enabled and supervision window of 180s required at monitoring station receiver). For ULC Commercial Burg installations, the LE4000 must be connected to a ULC-listed power supply with a minimum of 24 hours standby power or powered using the ADP1310(W)-NA and a 2200mAh battery. The LE4000 can be used in commercial burglary applications up to Security Level IV.For ULC Residential Fire and Burglary installations the LE4000 is listed as a sole means of communication or as a back up when used in conjunction with a POTS line (dialer). For ULC Residential Fire installations, the LE4000 must be connected to a ULC-listed power supply with a minimum of 24 hours standby power or powered using the ADP1310(W)-NA and a 2200mAh battery.

4Section 1: IntroductionThe LE4000 is a cellular communicator that sends alarm system information to a Sur-Gard System I-IP, II, III, IV or 5 receiverthrough an LTE or 3G wireless network. This cellular communicator can be used with UL/ULC Listed compatible control units, asindicated in the manufacturer's installation instructions.The performance of the LE4000 depends greatly on cellular network coverage. Therefore, it should not be mounted without first per-forming placement tests to determine the best location for reception (minimum of one blue/green LED ON). Optional antenna kits –LTE-8ANT (8ft/2.4m), LTE-15ANT (15ft/4.6m), LTE-25ANT (25ft/7.6m) and LTE-50ANT (50ft/15.2m) are available.Note: The LE4000 is designed to work with the Contact ID communication format as described in the SIA DC-05 standard, as wellas the SIA communications format as described in the SIA DC-03 standard. Before completing the field installation of the alarm mon-itoring system please ensure communication with the supervising central station is successful by sending several events and gettingconfirmation that they have been received.1.1 FeatureslllllllllllllllPenta-Band LTE; Dual-band UMTS RadioAdvanced Carrier SelectionCellular Signal IndicatorLTE /3G / Internet communication with Sur-Gard SG-System I-IP / II / III / IV / 5Compatible with 4-digit or 10-digit Contact ID communication format as described in SIA DC-05 Standard and the SIA DC- 03 standard for 300 baud. Example of suitable compatible alarm panels:DSC Models HS2128, HS2064, HS2032, HS2016, PC1864, PC1832, PC1616, PC4020.Panel Transmission Monitoring for up to four phone numbersSimulates landlineSwitches automatically to the LTE or 3G network in the event of landline trouble (e.g., line down)DLS support for status, firmware updates and remote debug enableRemote Firmware UpgradeRemote DiagnosticsCase and Wall TamperPanel Format DetectionProgrammable InputProgrammable Output1.2 Technical SpecificationsThe input voltage to the LE4000 can be drawn from the UL/ULC Listed control panel or provided by an external UL/ULC Listedpower supply (with battery back-up) rated for the application (external power-limited source).Power Supply RatingInput Voltage Class: Class 2, power limitedCompatible External Power Adapters (2-prong): DSC ADP1310(W)-NAU (US) / ADP1310(W)-NA (Canada)NOTE: For UL/ULC listed installations, the input rating for the external power adapter is 120VAC/60Hz/0.4A.Input Voltage (Nominal): 13.8VDC requiredInput Current: 700mALE4000 Installation Manual

51.2 Technical SpecificationsAverage Current: 40mA*Peak Current (no battery): 180mA*Peak Current (with battery): 350mA** Plus any curent draw from LE4000 + ve terminalBattery: NiMH, rated 7.2V, 2.2AhBattery Charging Voltage (maximum): 9.1VDCBattery Charging Current: 160mABattery Standby Time: 24 hoursNOTE: Battery must be replaced every 3-5 years.Cellular3G Bands B2, B5.LTE Bands B2, B4, B5, B12, B13 (See Table Table 3-1 : Band Frequencies)Antenna Gain 4.40 dBiEnvironmental SpecificationsOperating temperature: 0°C-49°C (32°F-120°F)Humidity: 93% RH Maximum (non-condensing)Mechanical SpecificationsDimensions (mm): 125mm (W) x 220mm (H) x 31mm (D)Dimensions (inches): 4.9” x 8.7” x 1.2”Weight (without battery): 400g / 1.2ozSimulated Telco Loop SpecificationsOn-Hook Voltage: 12VDCOff-Hook Current: 24mALoop Current: 25mALoop Resistance: 600 OhmsTable 3-1 Band FrequenciesBand Transmit Band (Tx) Receive Band (Rx)LTE B2 1850 - 1910 MHz 1930 - 1990 MHzLTE B4 1710 - 1755 MHz 2110 - 2155 MHzLTE B5 824 - 849 MHz 869 - 894 MHzLTE B12 698 - 716 MHz 728 - 746 MHzLTE B13 777 - 787 MHz 746 - 756 MHzUMTS B2 1850 - 1910 MHz 1930 - 1990 MHzUMTS B5 824 - 840 MHz 869 - 894 MHz

6Section 2: Identification of Parts25361413108291112151471 Plastic casing2 Anchor screw holes (3mm)3 SIM card holder4 LTE radio module5 LET external antenna*6 Antenna mounting hardware7 Wall tamper switch8 Cover tamper switch9 Status LEDs (see "Status LEDs" on page 11)10 PC-Link connector11 Battery connector12 Terminal blocks13 Cable entry14 7.2V - 2.2Ah battery (optional)15 Cable run knockout* Use only DSC provided antenna.LE4000 Installation Manual

8Red Blue Blue/Green (Top) Blue/Green (Bottom)FLASH ON OFF OFF OFFOFF FLASH ON OFF OFFOFF OFF FLASH ON OFFOFF OFF OFF FLASH ONOFF OFF FLASH ON OFFOFF FLASH ON OFF OFFFLASH ON OFF OFF OFFOnce this is completed, the LE4000 will move to Step 4.Step 4 - Acquire C24 Communications ProgrammingThe red LED will be on solid and the blue LED will flash. The flashing of the blue LED indicates that the LE4000 has requested pro-gramming from C24 Communications and is waiting for a response.Red Blue Blue/Green (Top) Blue/Green (Bottom)ON FLASHING - -Once remote programming is completed, the blue LED will switch to solid and the LE4000 will move to Step 5.Step 5 – Receiver InitializationThe red LED and the blue LED are both solid and the signal strength LEDs are off.Red Blue Blue/Green (Top) Blue/Green (Bottom)ON ON OFF OFFWhen the LE4000 sends a request to communicate with the central station, the top signal strength LED will begin flashing.Red Blue Blue/Green (Top) Blue/Green (Bottom)ON ON FLASHING OFFWhen the central station communicates back with the LE4000, the top signal strength LED will turn on solid.Red Blue Blue/Green (Top) Blue/Green (Bottom)ON ON ON OFFWhen the LE4000 sends a request to communicate with the next central station, the bottom signal strength LED will begin flashing.Red Blue Blue/Green (Top) Blue/Green (Bottom)ON ON ON FLASHINGLE4000 Installation Manual

9Section 3: Installing the LE4000When a signal is reveived back from the central station, The bottom signal strength LED turns on solid.Red Blue Blue/Green (Top) Blue/Green (Bottom)ON ON ON ONIf at least one of the central stations did not respond back to the communicator, the signal strength LED corresponding to that centralstation will turn off. Once the initialization sequence is complete, the LE4000 will move on to steady state operation.Step 6 - Mount the LE4000Note: If using an LE4000 trim plate, snap the LE4000 back plate onto the trim plate before mounting to the wall. If flush mounting orusing with an extension antenna, remove the provided breakaway from the trim plate prior to mounting.1. Using the mounting holes on the LE4000 backplate, mark the four screw locations. Drill the anchor screw holes. NOTE:Check for cable conduits and water pipes before drilling.2. Inspect the mounting surface. Ensure that the surface is flat and will hold the wall tamper closed when mounted. Using anchorscrews (not provided), mount the cabinet to the wall.3. Run the cables through the cable entry [13] or through the cabinet cable run knockout [15].4. Complete the connections on the terminal blocks [12].5. Reattach the front cover [1] securely to the cabinet.Note: Refer to the wiring diagram at the end of this manual.

10Section 4: Connecting the LE4000TIP (1) / RNG (2) External Telephone Line - If the LE4000 is being used as a back-up communicator, these terminals must be con-nected directly to the incoming telephone line.T1 (3) / R1 (4) Internal Telephone Line - These terminals must be connected to the TIP and RING of the control panel.Zone 1 (5) and Zone 2 (7) Programmable Inputs - These terminals can be set up to trigger events. Refer to `Inputs' for details.PGM1 (6), PGM2 (8) Programmable Open-collector Outputs - These outputs can be activated by programmed events. Refer to‘Activating the Outputs’ for details. The maximum current sink of each output must not exceed 50mA.DC in + (9), DC in - (10) Device Power Supply - These terminals must be connected to a rated power supply. Once the connectionsare completed, connect the battery, [11] in Parts diagram) to a 7.2V, 2.2Ah battery.Battery - Loosen the screw on the movable retaining clip and rotate counterclockwise until it is pointing at the bottom of the unit. Ifremoving an existing battery unclip the battery connector from the PCB and lift battery out.CAUTION: Ensure when removing the battery to depress the locking tab before attempting to remove the battery con-nector from the PCB. Failure to do so may result in damage to the connector and/or battery.Insert new battery label side up and connect to PCB. Rotate the movable retaining clip clockwise until horizontal with the bottom ofthe unit and tighten the screw with screwdriver.When disposing of batteries, follow the instructions and precautions printed on the batteries, and contact your municipal offices forinformation on the disposal of used batteries.LE4000 Installation Manual

11Section 5: Status LEDsSection 5: Status LEDs5.1 Operating ModesThe LE4000 features two distinct operating modes: Normal Mode and Service Mode. The unit will be in Normal Mode when thecover tamper is in a restored state. If a cover tamper is present, the unit will be in Service Mode.5.2 Normal ModeThe LE4000 interface has four status LEDs. The following describes the status LEDs when the communicator is in normal operatingmode (cover and wall tampers both in a restored state).Red This LED indicates trouble conditions.On (solid): Trouble Requiring Service1 Flash: Wireless Network Trouble2 Flashes: Battery Trouble3 Flashes: Input Power TroubleBlue This LED indicates cellular radio activity. When this LED is on (solid), a phone line trouble condition exists. This LEDturns on when the interface switches to the wireless network (due to a landline trouble condition). This LED will also flashonce when the LE4000 transmits a signal and twice it receives a kiss-off from the central station.Note: If the LE4000 is programmed to be the primary communicator, the blue LED remains off, but still flashesduring the signal transmission as described above.Blue/Green(Top)This LED indicates signal strength and network technology. If the LE4000 is operating in over an LTE channel, the LED isblue. If the LE4000 is operating over a 3G channel, the LED is GREEN.Blue/Green(Bottom)Blue / Green (Top) - This LED indicates signal strength and network technology. If the LE4000 is operating on an LTEchannel, the LED is blue. If the LE4000 is operating on a 3G channel, the LED is Green.If this LED is off and the Red LED is on, the wireless network service is unavailable (NO SERVICE). This LED flasheswhen wireless network reception is poor. If this LED is on, the LE4000 is able to communicate with the LTE or 3G net-work.5.3 Service ModeTo view detailed trouble information on the status LEDs, place the LE4000 in Service mode by removing the front cover. When in Ser-vice mode, the status LEDs indicate troubles as follows.Number of FlashesTrouble TypesRED BLUE1 OFF Wireless network trouble - unable to connect to cellular network2 OFF Battery trouble - battery with low voltage output3 OFF Input power trouble

121 Flashing Insufficient signal strength - poor location2 Flashing Not used3 Flashing C24 communication configuration trouble1 ON Radio/SIM trouble - radio or SIM unresponsive2 ON Receiver not available trouble3 ON Supervision trouble4 ON Case or wall tamper is openOFF - No troubleLE4000 Installation Manual

14If the panel is programmed for Contact ID format:lThe LE4000 sends the required Contact ID dual-tone handshake to the panel.lAfter receiving the handshake, the control panel transmits an alarm message in Contact ID format.lThe LE4000 decodes and transforms the Contact ID digits into an IP packet and sends it to the central station receiver over thecellular network.lThe central station receiver acknowledges the alarm and sends a command to the LE4000 to generate the corresponding1400Hz Kiss-off signal for a minimum of 800 miliseconds.After the LE4000 generates a Kiss-off signal, it sends the next alarm or, if no further alarms need to be sent, the control panel goeson-hook.6.4 InputsThe LE4000 has two inputs that can be used to trigger specific communications. These events will transmit using the Contact ID orSIA format with Inputs 1-4 reporting as [991] to [994] respectively.Default settings are:INPUT 1- BURGLARY ZONEINPUT 2 - SUPERVISORY ALARMThese inputs are normally open and activate when a short condition is detected between teh terminal and the COM. Refer to the wiringdiagram at the back of this manual.6.5 OutputsThe LE4000 has four programmable outputs to activate in response to the associated events. Refer to the LE4000 Wiring Diagram atthe back of this manual for more information.6.5.1 Activating the OutputsThe LE4000 has two open collector outputs capable of a maximum of 50mA. Internal events on the LE4000 can trigger the outputs toturn on an LED or activate an input on the host panel. The default settings are as follows.OUTPUT 1 Wireless Module or Network Trouble - Output is normally high and will switch to ground when the LE4000 can notcommunicate with the LTE or 3Gnetwork.OUTPUT 2 General Module Trouble - Output is normally low and will switch to high when a Wireless Network trouble, PowerSupply/Battery trouble, and/or a Failure to Communicate (FTC) trouble is detected.Note: PGM2 must be connected to the control panel as shown in "LE4000 Wiring Diagrams" on page 24. Program the control panelinput Zone/Point as 24hr ‘Supervisory’ with keypad-only notification when activated. Output 2 on the LE4000 must be set as ‘ActiveHigh’.Note: Once an output has been activated automatically, it will not restore its state until all the causes of activation are cleared.LE4000 Installation Manual

156.6 Reporting Codes6.6 Reporting CodesLE4000 Reporting Codes CID SIA Programmable CommentsZone 1 Activation E130 991 FA 991 YES Delayed 24 Hour Fire *Zone 1 Restoral R130 991 FH 991 YES Delayed 24 Hour Fire Restore *Zone 2 Activation E300 992 PA 992 YES Panic Alarm *Zone 2 Restoral R300 992 PH 992 YES Panic Alarm Restore*PSTN Line Down E351 000 LT 000 FIXED Telco 1 FaultPSTN Line Restoral R351 000 LR 000 FIXED Telco 1 Fault RestoreInput Loss E337 000 YP 000 FIXED Power Supply TroubleInput Restoral R337 000 YQ 000 FIXED Power Supply Trouble RestoreLow Battery Alert E338 000 YT 000 FIXED Transmitter Battery TroubleLow Battery Restoral R338 000 YR 000 FIXED Transmitter Battery RestorePeriodic Test E603 XXX RP XXX FIXED Test Transmission <Receiver Path>Periodic Test with Trouble E608 XXX RY XXX FIXED Test Transmission <Receiver Path>Radio Activation R552 000 RS 000 FIXED Remote Programming SuccessfulInternal Buffer Full E624 000 JL 000 FIXEDFTC Restoral R354 000 YK 000 FIXED Communications RestoredFirmware Update Successful R901 000 LS 000 FIXEDFirmware Update Fail E902 000 LU 000 FIXEDFirmware Update Begin E901 000 LB 000 FIXEDSystem Tamper E145 000 ES 000 FIXED Expansion Module TamperSystem Tamper Restore R145 000 EJ 000 FIXED Expansion Module Tamper Restore* C24 Communications default value6.7 Swinger ShutdownTo prevent "runaway" signals to the central station, the LE4000 is equipped with Swinger Shutdown which limits certain troubleevents to a maximum of four reports every 24 hours. At midnight, the condition restores and the counter is reset. Swinger Shutdownapplies to the following trouble conditions:lSystem Tamper/RestorelLow Battery Trouble/RestorelTLM Trouble/RestorelInput Power Trouble/RestorelFTC RestorelZone 1 and 2 input alarm / restore

166.8 Hardware DefaultA hardware default is required in order to update the unit with the latest configuration from C24 Communications. To perform thehardware default, follow these steps:lThe device was originally programmed incorrectly.lThe unit was installed at a different location and then relocated to a new site.lA SIM card is being swapped.To perform the hardware default, follow these steps:1. Power down the unit and remove all connections to Zone1, Zone 2, PGM1 and PGM2. Note: When removing the battery,depress the locking tab before attempting to detach the battery connector from the PCB. Failure to do so may result in damageto the connector and/or battery.2. Connect a wire between Z1 (terminal 5) and PGM1 (terminal 6).3. Wait for 20 seconds and then completely power down the unit.4. Disconnect the wire between the Zone and PGM terminals.Note: If the unit has previously received programming from C24 Communications, a hardware default is required to initiate the down-load of the latest configuration. Failure to do so results in the unit transmitting with the previously programmed configuration. A hard-ware default must be performed when the SIM card is swapped.6.9 Communicator Reset/UpdateThe device firmware can be updated over Cellular or PC-Link:lWhen the firmware update begins, all LEDs are ON.RED BLUE Blue/Green (Top) Blue/Green (Bottom)ON ON ON ONlDuring the firmware update process, the LEDs cycle individually in a chaser pattern (different from the Advanced CarrierSelection pattern).RED BLUE Blue/Green (Top) Blue/Green (Bottom)FLASH ON OFF OFF OFFOFF FLASH ON OFF OFFOFF OFF FLASH ON OFFOFF OFF OFF FLASH ONFLASH ON OFF OFF OFFOFF FLASH ON OFF OFFOFF OFF FLASH ON OFFOFF OFF OFF FLASH ONlThe unit automatically restarts after a successful update.Note: Several resets take place during a single Firmware update session.LE4000 Installation Manual

176.10 Low Power Radio ShutdownNote: The unit re-requests programming after a firmware update; the version number is updated and viewable via C24 Com-munications.Note: Unit must not be powered down while a firmware update is in progress.Note: LE4000 will not process remote firmware update requests while the following troubles are present.• Input Power Trouble• Low Battery Trouble6.10 Low Power Radio ShutdownWhen the battery voltage reaches the low battery threshold of 6V, the LE4000 turns off the radio to prevent unnecessary networkregistrations. In this state, no events are communicated.Radio shutdown is indicated by the LEDs as follows:lRed LED indicates low battery trouble.lTwo RRSI LEDs blinking on/off together indicates the radio is not ready.6.11 SMS Command and ControlTo enable SMS control of the security panel, do the following.6.11.1 Arming/Disarming the Security Panel1. Set a PGM output to Remote Arming in C24 Communications.2. Ensure this PGM output is connected to a relay to their security panel zone.3. Set up the zone on the security panel as Momentary or Maintained arming.lFor Momentary key switching, configure the Communicator PGM with a time field of 05. In this configuration, botharm and disarm generate the pulse.lFor Maintained key arming, configure the Communicator PGM with a time field of 00.4. Optionally, the communicator can detect panel arm state by configuring a panel PGM output to detect arm state, then con-necting that output through a relay to a communicator zone also configured to follow panel arm state.6.11.2 Remote Control of PGM1. Set one or both PGM outputs to Remote Control PGM configuration. A PGM can be latched or timed:lSetting the PGM timer to 00 causes the PGM to be latched. The PGM will not turn off unless the turn off commandis received.lSetting the PGM timer to a value between 1 and 255 seconds causes the PGM to be timed. The PGM activates for theprogrammed duration.2. Via C24 Communications, program the phone number and access code used for SMS command and control.lUp to 6 different phone numbers can be programmed to perform SMS command and control.lThe password can be 4 to 8 alphanumeric characters and is not case sensitive.The SMS command and control can be sent in the following format:For arming/disarming the security panelArm <access code>, example Arm 12345678For activating/deactivating a specific PGMActivate <PGM #> <access code>, Activate 1 12345678

18The following SMS command and control operations are available.ArmingLanguage Command Label (shall not be case sensitive)English ArmFrench ArmementSpanish ArmadoDisarmingLanguage Command Label (shall not be case sensitive)English DisarmFrench DesarmementSpanish DesarmadoActivate PGMLanguage Command Label (shall not be case sensitive)English ActivateFrench ActivationSpanish ActivarDeactivate PGMLanguage Command Label (shall not be case sensitive)English DeactivateFrench DesactivationSpanish DesactivarStatus RequestLanguage Command Label (shall not be case sensitive)English Status RequestFrench Etat DémandéSpanish Petición de EstadoInvalid command is sent when no zones are programmed to read security arm status.HelpLanguage Command Label (shall not be case sensitive)English HelpFrench AideSpanish AyudaHelp displays all available commands for the selected language.LE4000 Installation Manual

196.12 Phone Number Call Direction6.12 Phone Number Call DirectionThe user has the ability to program the PTM phone numbers to receiver group 1 or 2.The number programmed in the Communicator must also be programmed as the panel phone number. When the communicator detectsthe phone number, it communicates to the receivers of the corresponding group.Note: If no PTM phone number is programmed, all panel calls go to Receiver Group 1.

20Section 7: Troubleshooting GuidePowering up the LE4000 – when powering up the LE4000, always connect the battery (if used)first before connecting primary DCpower from the control panel or transformer.Wiring Primary – R-1/T-1 of LE4000 to RING/TIP of control panel, DC power from control panel or DC transformer to DC input,backup battery.Wiring Backup – Incoming line to RING/TIP on LE4000, R-1/T-1 of LE4000 to RING/TIP of control panel, R-1/T-1 of controlpanel to house phones, DC power from control panel or DC transformer to DC input, backup battery.Testing Communications – when the LE4000 transmits a signal for the control panel, or for an internal transmission, the BLUElight will flash one time when the signal is transmitted and two times when it gets a kiss-off.SIM – the SIM should be activated at least 24 hours prior to installation. The LE4000 will show signal strength with an inactive SIM,however it will display the signal strength of any available wireless network. The SIM must be active to ensure the signal strength dis-played is that of the wireless network provider for which the SIM belongs to.Panel Programming – the control panel should be programmed to communicate Contact ID or SIA exactly the same way it would beprogrammed to communicate Contact ID or SIA over the telephone line.Blue/GreenLED StatusWhat itmeans:CSQ Values Signal Strength StatusBoth Signal Strength LEDsONExcellent Sig-nal Strength14+ lUnit can be installed in the current mounting location.Top LED FLASHING withbottom LED ONExcellent Sig-nal Strength11-13 lUnit can be installed in the current mounting location.Bottom LED ON Good SignalStrength7-10 lUnit can be installed in the current mounting location.Bottom LED FLASHING Poor SignalStrength5-6(no trouble)1-4(with trouble)lEnsure the antenna cable is plugged securely into the radioconnector.lIf the SIM is active, connect a battery to the unit and testvarious locations for good/excellent signal strength.lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT, LTE-50ANT).Both LEDs OFF No SignalStrength0lIf the red LED is also FLASHING, refer to the RED LEDchart.lVerify SIM card is activated.lEnsure the antenna cable is plugged securely into the radio con-nector.lIf the SIM is active, connect a battery to the unit and test vari-ous locations for good/excellent signal strength.lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT,LTE-25ANT, LTE-50ANT).Both LEDs FLASHINGON/OFF togetherSignal Strengthis invalidN/A Radio is in process of network registration.Both LEDsALTERNATINGRadio ResetSequenceN/A Radio is performing a Reset. If the issue persists, please verify the SIMcard is inserted correctly.LE4000 Installation Manual

21Section 7: Troubleshooting GuideBlue LED Status(Normal Mode)What It Means: Wireless Communicator Status/Communication IndicatorBlue LED ON When used as a backup communicator, the blue LED will be ON when there is a no phone line connected to theLE4000 TIP and RING, or the line voltage goes below 2.8Vdc.Blue LED OFF A good phone line is connected to the LE4000. (more than 2.8 Vdc detected across the LE4000 TIP and RING ter-minals).Blue LEDFLASHINGThe blue LED will flash one time when the LE4000 transmits a signal and two times when a kiss-off is received.Note: The Blue LED is always OFF when the LE4000 is used as the primary communicator.# ofFlashesTrouble Type Trouble NotesRed BlueON ON No Signal Strength lVerify SIM card is activated.lEnsure the antenna cable is plugged securely into the radio connector.lIf the SIM is active, connect a battery to the unit and test various locationsfor good/excellent signal strength.lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT,LTE-50ANT).1 OFF Wireless Network Trouble lEnsure the SIM card has been activated.lThe antenna cable should be plugged securely into the radio connector.lEnsure there is good signal strength (at least one green light ON).lVerify the installation area is not experiencing a network outage.2 OFF Battery Trouble lIf a battery is not used in the installation, ensure that the "Internal BatteryConnected" is not selected in C24 Communications.lIf a battery is used in the installation, verify the battery is connected prop-erlylMeasure the battery under load and verify it is charged to at least 7.2VDC.If not, wait at least 1 hour for the battery to charge.lRemove the battery and measure the voltage; the voltage should be at least7.2VDC.lVerify the input DC supply is rated at 13.8VDC @ 180mA minimum.lReplace battery3 OFF Input Power Trouble lEnsure the power source connected to the LE4000 is providing 13.8VDC@ 180mA.1 FLASH Insufficient Signal Strength lEnsure the antenna cable is plugged securely into the radio connector.lIf the SIM is active, connect a battery to the unit and test various locationsfor good/excellent signal strength.lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT,LTE-50ANT)2 FLASH Not Used

22# ofFlashesTrouble Type Trouble NotesRed Blue3 FLASH C24 Communications Con-figurations TroublelEnsure the SIM card is activated and correctly initialized through C24 Com-munications.1 ON Radio/SIM Trouble lEnsure the SIM Card is inserted correctly and firmly.lEnsure the antenna cable is plugged securely into the radio connector.2 ON Receiver Not AvailableTroublelContact the monitoring station to verify that the LE4000 programming is cor-rect (port, IP address, DNIS).lContact your central station to verify they are not experiencing any receiverissues.3 ON Supervision Trouble lContact your central station to verify they are not experiencing any receiverissues.4 ON Tamper Trouble lEnsure the front cover is secured and the case tamper is closed.The Red light flashes to indicate various trouble conditions outlined previously. If multiple trouble conditions are present, the red LEDflashes according to the highest priority trouble. For example, if both a LE4000 wireless network trouble (one flash) and a low batterytrouble (two flashes) are present; the red LED flashes one time. Once the LE4000 wireless network trouble condition is corrected, thered LED begins flashing two times to indicate the low battery trouble.General Troubles With Your SystemThe control panel is displaying atelephone line trouble conditionlEnsure T1 and R1 of the LE4000 are wired to the TIP and RING terminals of the con-trol panel.lIf the LE4000 is being used as the primary communicator, the blue light will always beOFF.lIf the LE4000 red light is FLASHING, refer to the troubleshooting chart in this guide.The control panel displays a com-munication trouble conditionlEnsure the panel is programmed for Contact ID or SIA.lEnsure the control panel does not indicate a TLM trouble condition.lIf the LE4000 red light is FLASHING, refer to the troubleshooting chart in this guide.No signals are received at the cent-ral station but no trouble conditionis displayedlEnsure the control panel has a central station phone number programmed.lEnsure the control panel has the correct account number programmed.lVerify the reporting codes are programmed or the auto Contact ID/SIA option isenabled.lEnsure the control panel communicator is enabled.lConnect a handset to T1 and R1 of the LE4000 in monitor mode to verify the controlpanel is trying to communicate.Not receiving internal signals gen-erated directly from the LE4000lEnsure the LE4000 was initialized with the correct account number. This can bechecked by logging into the C24 Communications website.lEnsure no trouble conditions are present.The phone line is seized when theLE4000 is connectedlVerify correct phone line wiring.lEnsure the Ringer Equivalency Number (REN) is not being exceeded on the line.LE4000 Installation Manual

23Section 7: Troubleshooting GuideGeneral InformationRemoving/Connecting theantennalTo remove the antenna from the LE4000, turn the antenna counter-cloclwise to unscrewthe antenna from the connector.lTo install the antenna, turn the antenna clockwise to attach it to the antenna connector.Enrolling a LE4000 lThe LE4000 can also be enrolled using the C24 Communications website (www.-connect24.com) or the C24 Communications mobile site (m.connect24.com).SIM card activation period lSIM card actication can take up to 24 hours. However, activation typically takes less thanan hour.Checking SIM status lGo to www.connect24.com and login. A search can be performed for a specific accountand its current status.lSIM status can also be checked through the GVRU.Critical Shutdown on LE4000backup battery (with no DC inputapplied)lIf the LE4000 backup battery is used and is below 6VDC, the unit will go into criticalshutdown.lThe critical shutdown state is indicated by the red LED flashing, followed by the blue andtwo green lights flashing.lThe LEDs continue to flash in this sequence until the battery is charged above 6.5VDC.Swinger Shutdown for LE4000TroubleslTrouble events can send a maximum of 4 troubles and restorals per day.lSwinger Shutdown only affects signal transmissions, not the functionality of the LE4000LEDs or PGM outputs.lSwinger shutdown is reset at midnight or upon a full power cycle of the LE4000.Test this product at least once a year.

24Section 8: LE4000 Wiring DiagramsFigure 8-1 LE4000 Wiring DiagramSupervisionRelay Optionaluse of PGMoutput (SeeProgramming)WARNING: Incorrect connections may result in PTC failure or improper operation. Inspect wiring and ensure connections are correct before turning on.All circuits are classified for UL installations as Power Limited/Class II Power Limited. Do not route any wiring over circuit boards. Maintain at least 1” (25.4mm) separation. A minimum 1/4” (6.4mm) separation must be maintained at all points between Power Limited wiring and all other Non-Power Limited wiring. Route wires as indicated in the diagram.NOTE: For ULC Commercial Burglary Installation requirements please refer to Figure 5 and to the ULC Installation Guide P/N 29002157.Telephone LineConnectionRJ-45For use in dry indoor ordinary locations only. For installation refer to NFPA70, 72.Examples of control units/Subscribers Unit or power supplies compatible models: DSC PC1864, HS2128, PC5204, HSM2204. Electrical Ratings: 13.8 VDC / 700 mA use ADP1310W-NAU/NA (US/CDN) and Battery: 7.2V/2.2Ah Electrical ratings: 9-14VDC/500mA use listed control panel or power supplyAlarm Control Panel withDialler Interface(Supports Contact ID format)BATTERYSealedRechargeable7.2V / 2.2AhRM1-UL InstallationsRM1C-ULC InstallationsConnect relay contacts to a zone input on the alarm control panel for LE4000 troubles supervision (24hr-type zone)TIPRINGPanel Aux Power or External Power Supply AUX Output of the control panel (which can power the communicator) shall be rated LPS (power limited). Use only power supplies that have AUX output isolated from EGND Typical battery charge: 30-50 mARecommended Model: NiMH, Rated 7.2V, 2.2AhUse only: Model 6PH-H-AA2200-S-D22 from Great Power. LE4000TIP RING T1 R1 Z1 PGM1 Z2 PGM2 DC IN+-12345679810WARNING!HIGH VOLTAGE.DISCONNECT DCPOWER ANDTELEPHONE LINESPRIOR TO SERVICING.Incorrect connectionsmay result in failureor improper operation.}Inputs to be connectedto dry contact outputsfrom alarm control panel(Use No. 26 AWG wires for theconnection to PSTN)+12V1K5For UL Installations, the system shall be installed in accordance with chapter 2 of the ANSI/NFPA 72 and ANSI/NFPA70. Recommended loca-tions and wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70, the Standard for Installation and Classifica-tion of Burglar and Holdup Alarm Systems, UL 681, and the Standard for Central-Station Alarm Services, UL 827.For ULC Installations, the recommended locations and wiring methods shall be in accordance with CSA C22.1, Canadian Electrical Code, PartI, Safety Standard for Electrical Installations; CAN/ULC-S302, Installation and Classification of Burglar Alarm Systems for Financial and Com-mercial Premises, Safes and Vaults; and CAN/ULC-S301, Standard for Central and Monitoring Station Burglar Alarm Systems and the Stan-dard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540. Do not install the equipment in places where the signal strengthdoes not meet the minium recomended signal strength level. Do not run zone inputs and T1/R1 wiring along AC wires or other circuits with highfrequency signals in order to reduce possibility of interference and false alarms.LE4000 Installation Manual

25Section 8: LE4000 Wiring DiagramsFigure 8-2 Telephone ConnectionRED (R)GREEN (T)GRAY (R)BROWN (T)RJ-31XRINGTIPCONTROL PANELIncomingPhone lineHandset RITITIRITIPRINGLE4000TIP RING T1 R1 Z2 PGM2 DC IN+-1 2 3 4 7 98 10Figure 8-3 Power Supply and Supervision Wiring DiagramControl Panel EOL Resistor See Note 3 CONTROL PANELDSC Supervision Relay See Note 2DSCRM-2 RELAYNCCNO+12VDCGNDAux Power+ -LE4000(BLK/WHT) +13.8VDC(BLK ) GNDDSC ADP 1310W-NA(U)Power AdaptorTIP RING T1 R1 Z1 PGM1 Z2 PGM2 DC IN+-1 2 3 4 5 6 7 9ZONE TERMINALS(See Note 1)- + 8 10NOTES1. Program the Zone/Point as “Supervisory” typewith keypad only annunciation when in Alarm.Do NOT use a point that is normally used for2-Wire Smoke detectors.2. The power Supervision relay, RM-2 is only usedwhen the LE4000 is not powered by the controlpanel. When the Radio is powered by the controlpanel the relay is not required since a loss ofinput power will generate a signal to the CMC.3. PGM2 on the LE4000 must be set as “Active High” (default).4. When powering the LE4000 Radio by an AuxiliaryPower supply that has its own backup battery,remove the battery that came with the radio.

26Figure 8-4 Alarm Control Unit and 3G Transmitter AlarmControlUnitZoneInputs TIP RING PGM Keypad LTE WirelessCommunicatorLE4000T1/R1 TIP/RING Zone Input PGM2 AUX Power 12V/500mA RM1C ULC Relay LTE/3G PSTNAC Input RM1C ULC Relay LE4000 cabinet NOTES:1. Power for LE4000 must be provided from Alarm Control Unit or separately listed power supply rated for the application (12V/500mA).2. Phone Line Monitoring (TLM) must be enabled.3. Phone Line trouble is indicated by blue LED on LE4000.4. Connect PGM2 output from LE4000 (Trouble Conditions) to a zone input on the Alarm Control Unit for supervision of the Transmitter. 5. 24hr Test Transmission over phone line (PSTN) and LE4000 must be enabled. 6. Connect an output (PGM) from Alarm Control panel to an input on the LE4000 to monitor the T1/R1 connection.LE4000 Installation Manual

EULAIMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components iscopyrighted and is purchased under the following license terms:This End-User License Agreement (“EULA”) is a legal agreement between You (the company, individual orentity who acquired the Software and any related Hardware) and Digital Security Controls, a division of TycoSafety Products Canada Ltd. (“DSC”), the manufacturer of the integrated security systems and the developerof the software and any related products or components (“HARDWARE”) which You acquired.If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended to be accompaniedby HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy or install theSOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include asso-ciated media, printed materials, and “online” or electronic documentation.Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end-userlicense agreement is licensed to You under the terms of that license agreement.By installing, copying, downloading, storing, accessing or otherwise using the SOFTWARE PRODUCT, Youagree unconditionally to be bound by the terms of this EULA, even if this EULA is deemed to be a modi-fication of any previous arrangement or contract. If You do not agree to the terms of this EULA, DSC isunwilling to license the SOFTWARE PRODUCT to You, and You have no right to use it.SOFTWARE PRODUCT LICENSEThe SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well asother intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.1. GRANT OF LICENSE This EULA grants You the following rights:Software Installation and Use - For each license You acquire, You may have only one copy of theSOFTWARE PRODUCT installed.Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, displayed, run, sharedor used concurrently on or from different computers, including a workstation, terminal or other digital elec-tronic device (“Device”). In other words, if You have several workstations, You will have to acquire alicense for each workstation where the SOFTWARE will be used.Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT, but You may only have onecopy per license installed at any given time. You may use the back-up copy solely for archival purposes.Except as expressly provided in this EULA, You may not otherwise make copies of the SOFTWAREPRODUCT, including the printed materials accompanying the SOFTWARE.2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONSLimitations on Reverse Engineering, Decompilation and Disassembly - You may not reverse engineer,decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity isexpressly permitted by applicable law notwithstanding this limitation. You may not make any changes or modi-fications to the Software, without the written permission of an officer of DSC. You may not remove any pro-prietary notices, marks or labels from the Software Product. You shall institute reasonable measures to ensurecompliance with the terms and conditions of this EULA.Separation of Components - The SOFTWARE PRODUCT is licensed as a single product. Its component partsmay not be separated for use on more than one HARDWARE unit.Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then theSOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. 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In such event, You must destroy all copies of the SOFTWAREPRODUCT and all of its component parts.Trademarks - This EULA does not grant You any rights in connection with any trademarks or service marksof DSC or its suppliers.3. COPYRIGHTAll title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to anyimages, photographs, and text incorporated into the SOFTWARE PRODUCT), the accompanying printedmaterials, and any copies of the SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may notcopy the printed materials accompanying the SOFTWARE PRODUCT. All title and intellectual property rightsin and to the content which may be accessed through use of the SOFTWARE PRODUCT are the property ofthe respective content owner and may be protected by applicable copyright or other intellectual property lawsand treaties. This EULA grants You no rights to use such content. 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DSC DOESNOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THATOPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for problems caused bychanges in the operating characteristics of the HARDWARE, or for problems in the interaction of theSOFTWARE PRODUCT with non-DSC-SOFTWARE or HARDWARE PRODUCTS.LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK - IN ANY EVENT,IF ANY STATUTE IMPLIES WARRANTIES OR CONDITIONS NOT STATED IN THIS LICENSEAGREEMENT, DSC’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSEAGREEMENT SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BYYOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00).BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OFLIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAYNOT APPLY TO YOU.DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE ENTIRE WARRANTY ANDSHALL BE IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OFDSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZES ANYOTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MOD8IFY OR TO CHANGE THISWARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNINGTHIS SOFTWARE PRODUCT.EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO CIRCUMSTANCESSHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECTDAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOTLIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY ASSOCIATEDEQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT,FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES,INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.DSC recommends that the entire system be completely tested on a regular basis. However, despite frequenttesting, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for thisSOFTWARE PRODUCT to fail to perform as expected.

Regulatory InformationMODIFICATION STATEMENTDigital Security Controls has not approved any changes or modifications to this device by the user. Anychanges or modifications could void the user’s authority to operate the equipment.Digital Security Controls n’approuve aucune modification apportée à l’appareil par l’utilisateur, quelle qu’ensoit la nature. Tout changement ou modification peuvent annuler le droit d’utilisation de l’appareil par l’util-isateur.INTERFERENCE STATEMENTThis device complies with Part 15 of the FCC Rules and ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'ISED Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouil-lage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage estsusceptible d'en compromettre le fonctionnement.WIRELESS NOTICEThis equipment complies with FCC and ISED Canda radiation exposure limits set forth for an uncontrolled environment. The antenna should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Cet appareil est conforme aux limites d'exposition aux rayonnements de la ISED Canada pour un environnement non con-trôlé. L'antenne doit être installé de façon à garder une distance minimale de 20 centimètres entre la source de rayonnements et votre corps. L'émetteur ne doit pas être colocalisé ni fonctionner conjointement avec à autre antenne ou autre émetteur.Antenna gain must be below/Gain de l'antenne doit être ci-dessous:Frequency Band/Bande de fréquence LE4000LTE B5 / WCDMA FDD V6.6 dBiWCDMA FDD II 9.0 dBiLTEB2 9.0 dBiLTEB4 8.7 dBiLTE B12/ B13 6.1 dBiFCC CLASS B DIGITAL DEVICE NOTICEThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant topart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter-ference in a residential installation. This equipment generates uses and can radiate radio frequency energyand, if not installed and used in accordance with the instructions, may cause harmful interference to radio com-munications. However, there is no guarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception, which can be determined by turn-ing the equipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for helpFCC ID:F5317LE4000LE4000 Product Identifier US: F5314MO00ALE4000REN: 0.0BUSOC Jack: RJ-31XWARNING: To satisfy FCC RF exposure requirements for mobile transmitting devices, a separation dis-tance of 20cm or more must be maintained between the antenna of this device and persons during device operation.Telephone Connection RequirementsA plug and jack used to connect this equipment to the premises wiring and telephone network must complywith the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cordand modular plug is provided with this product. It is designed to be connected to a compatible modular jackthat is also compliant. See installation instructions for details.Ringer Equivalence Number (REN)The REN is used to determine the number of devices that may be connected to a telephone line. ExcessiveRENs on a telephone line may result in the devices not ringing in response to an incoming call.In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number ofdevices that may be connected to a line, as determined by the total RENs, contact the local Telephone Com-pany. For products approved after July 23, 2001, the REN for this product is part of the product identifier thathas the format. US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point(e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.Incidence of HarmIf this equipment LE4000 causes harm to the telephone network, the telephone company will notify you inadvance that temporary discontinuance of service may be required. But if advance notice is not practical, theTelephone Company will notify the customer as soon as possible. Also, you will be advised of your right to filea complaint with the FCC if you believe it is necessary.Changes in Telephone Company Equipment or FacilitiesThe Telephone Company may make changes in its facilities, equipment, operations or procedures that couldaffect the operation of the equipment. If this happens the Telephone Company will provide advance notice inorder for you to make necessary modifications to maintain uninterrupted service.Equipment Maintenance FacilityIf trouble is experienced with this equipment for repair or warranty information, please contact the facilityindicated below. If the equipment is causing harm to the telephone network, the Telephone Company mayrequest that you disconnect the equipment until the problem is solved. This equipment is of a type that is notintended to be repaired by the end user.DSC c/o APL Logistics, 757 Douglas Hill Rd., Lithia Springs, GA 30122Additional InformationConnection to party line service is subject to state tariffs. Contact the state public utility commission, public ser-vice commission or corporation commission for information. Alarm dialling equipment must be able to seizethe telephone line and place a call in an emergency situation. It must be able to do this even if other equipment(telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, alarmdialling equipment must be connected to a properly installed RJ-31X jack that is electrically in series with andahead of all other equipment attached to the same telephone line. Proper installation is depicted in the figurebelow. If you have any questions concerning these instructions, you should consult your telephone company ora qualified installer about installing the RJ-31X jack and alarm dialling equipment for you.Industry Canada Compliance StatementThis Equipment meets the applicable Industrial, Scientific and Economic Development (ISED) Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that regis-tration was performed based on a Declaration of Conformity indicating that ISED Canada technical specifications were met. It does not imply that that ISED Canada approved the equipment. The Ringer Equivalence Number (REN) for this terminal equipment is 0.0. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5.IC:160A-LE4000Cet équipement est conforme aux spécifications techniques applicables aux équipements terminaux d'ISED Canada. Ceci est confirmé par le numéro d'enregistrement. L'abréviation IC précédant le numéro d'en-registrement signifie que l'enregistrement a été effectué sur la base de la Déclaration de conformité indiquant que le produit est conforme aux spécifications techniques d'ISED Canada. Ceci n'implique pas que le produit ait été approuvé par ISED Canada.Le nombre équivalent de sonneries (REN) de cet appareil terminal est 0.0. Le REN attribué à chaque équipe-ment terminal fournit une indication sur le nombre maximum de terminaux pouvant être connectés sur une interface téléphonique. La terminaison sur une interface peut constituer en n'importe quelle combinaison d'ap-pareils, à la condition seulement que la somme des Nombres équivalents de sonneries de tous les appareils ne soit pas supérieure à 5.CAN ICES-3 (B) / NMB-3 (B)The term “IC:” before the radio certification number only signifies that ISED Canada technical spe-cifications were met.NIST Validation of encryption algorithm AES128 certificate No. xxxx

WarrantyDigital Security Controls warrants the original purchaser that for a period of twelve months from the date ofpurchase, the product shall be free of defects in materials and workmanship under normal use. During the war-ranty period, Digital Security Controls shall, at its option, repair or replace any defective product upon returnof the product to its factory, at no charge for labour and materials. Any replacement and/or repaired parts arewarranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The originalpurchaser must promptly notify Digital Security Controls in writing that there is defect in material or work-manship, such written notice to be received in all events prior to expiration of the warranty period. There isabsolutely no warranty on software and all software products are sold as a user license under the terms of thesoftware license agreement included with the product. The Customer assumes all responsibility for the properselection, installation, operation and maintenance of any products purchased from DSC. Custom products areonly warranted to the extent that they do not function upon delivery. In such cases, DSC can replace or creditat its option.International WarrantyThe warranty for international customers is the same as for any customer within Canada and the United States,with the exception that Digital Security Controls shall not be responsible for any customs fees, taxes, or VATthat may be due.Warranty ProcedureTo obtain service under this warranty, please return the item(s) in question to the point of purchase. All author-ized distributors and dealers have a warranty program. Anyone returning goods to Digital Security Controlsmust first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoeverfor which prior authorization has not been obtained.Conditions to Void WarrantyThis warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:ldamage incurred in shipping or handling;ldamage caused by disaster such as fire, flood, wind, earthquake or lightning;ldamage due to causes beyond the control of Digital Security Controls such as excessive voltage,mechanical shock or water damage;ldamage caused by unauthorized attachment, alterations, modifications or foreign objects;ldamage caused by peripherals (unless such peripherals were supplied by Digital Security Controls);ldefects caused by failure to provide a suitable installation environment for the products;ldamage caused by use of the products for purposes other than those for which it was designed;ldamage from improper maintenance;ldamage arising out of any other abuse, mishandling or improper application of the products.Items Not Covered by WarrantyIn addition to the items which void the Warranty, the following items shall not be covered by Warranty: (i)freight cost to the repair centre; (ii) products which are not identified with DSC's product label and lot numberor serial number; (iii) products disassembled or repaired in such a manner as to adversely affect performanceor prevent adequate inspection or testing to verify any warranty claim. Access cards or tags returned forreplacement under warranty will be credited or replaced at DSC's option. Products not covered by this war-ranty, or otherwise out of warranty due to age, misuse, or damage shall be evaluated, and a repair estimateshall be provided. No repair work will be performed until a valid purchase order is received from the Cus-tomer and a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer Service.Digital Security Controls’s liability for failure to repair the product under this warranty after a reasonable num-ber of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of war-ranty. Under no circumstances shall Digital Security Controls be liable for any special, incidental, orconsequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or anyother legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any asso-ciated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time,purchaser’s time, the claims of third parties, including customers, and injury to property. The laws of some jur-isdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a jurisdiction applyto any claim by or against DSC, the limitations and disclaimers contained here shall be to the greatest extentpermitted by law. Some states do not allow the exclusion or limitation of incidental or consequential damages,so that the above may not apply to you.Disclaimer of WarrantiesThis warranty contains the entire warranty and shall be in lieu of any and all other warranties, whetherexpressed or implied (including all implied warranties of merchantability or fitness for a particular pur-pose) And of all other obligations or liabilities on the part of Digital Security Controls Digital SecurityControls neither assumes responsibility for, nor authorizes any other person purporting to act on itsbehalf to modify or to change this warranty, nor to assume for it any other warranty or liability con-cerning this product.This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario,Canada.Digital Security Controls recommends that the entire system be completely tested on a regular basis. However,despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possiblefor this product to fail to perform as expected.Installer’s LockoutAny products returned to DSC which have the Installer’s Lockout option enabled and exhibit no other prob-lems will be subject to a service charge.Out of Warranty RepairsDigital Security Controls will at its option repair or replace out-of-warranty products which are returned to itsfactory according to the following conditions. Anyone returning goods to Digital Security Controls must firstobtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for whichprior authorization has not been obtained.Products which Digital Security Controls determines to be repairable will be repaired and returned. A set feewhich Digital Security Controls has predetermined and which may be revised from time to time, will becharged for each unit repaired.Products which Digital Security Controls determines not to be repairable will be replaced by the nearest equi-valent product available at that time. The current market price of the replacement product will be charged foreach replacement unit.© 2017 Tyco Security Products. All Rights Reserved.Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-3000www.dsc.comThe trademarks, logos, and service marks displayed on this document are registered in the United States [orother countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce itsintellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherevernecessary. All trademarks not owned by Tyco are the property of their respective owners, and are used withpermission or allowed under applicable laws.Product offerings and specifications are subject to change without notice. Actual products may vary from pho-tos. Not all products include all features. Availability varies by region; contact your sales representative.

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