Tyco Safety Canada 17LE4000 LTE Cellular Alarm Communicator User Manual My
Digital Security Controls Ltd. LTE Cellular Alarm Communicator My
USER INSTALLATION MANUAL
LE4000
LTE Wireless Alarm Communicator
Installation Manual
V5.0
Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the
manufacturer. The entire manual should be carefully read.
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0.1 TOC
Section 1: Introduction 4
1.1 Features 4
1.2 Technical Specifications 4
Section 2: Identification of Parts 6
Section 3: Installing the LE4000 7
Section 4: Connecting the LE4000 10
Section 5: Status LEDs 11
5.1 Operating Modes 11
5.2 Normal Mode 11
5.3 Service Mode 11
Section 6: Operating Principles 13
6.1 Simulated Landline Mode 13
6.2 Panel Transmission Monitoring (PTM) 13
6.3 Cellular Communications Sequence 13
6.4 Inputs 14
6.5 Outputs 14
6.5.1 Activating the Outputs 14
6.6 Reporting Codes 15
6.7 Swinger Shutdown 15
6.8 Hardware Default 16
6.9 Communicator Reset/Update 16
6.10 Low Power Radio Shutdown 17
6.11 SMS Command and Control 17
6.11.1 Arming/Disarming the Security Panel 17
6.11.2 Remote Control of PGM 17
6.12 Phone Number Call Direction 19
Section 7: Troubleshooting Guide 20
Section 8: LE4000 Wiring Diagrams 24
LE4000 Installation Manual
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Safety Information
IMPORTANT
The equipment is fixed, wall-mounted and shall be installed in the position specified in these instructions. The equipment enclosure
must be fully assembled and closed, with all the necessary screws/tabs and secured to a wall before operation. Internal wiring must be
routed in a manner that prevents:
- Excessive strain on wire and on terminal connections
- Loosening of terminal; connections
- Damage of conductor insulation
WARNING: Never install this equipment during a lightning storm!
Instruct the end-user to:
- Not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other risks. Any ser-
vicing shall be referred to trained service persons only.
- Use authorized accessories only with this equipment.
Do not dispose of the battery in fire or water. Disposing of the battery in a fire will cause rupture and explosion.
Do not dispose of the waste battery as unsorted municipal waste. Consult your local regulations and /or laws regarding recycling with
regard to this lead-acid battery. Doing so will help protect the environment. Some of the materials that are found within the battery
could become toxic if not disposed of properly and may affect the environment.
This equipment, LE4000, is fixed and shall be installed by Service Persons only (Service Person is defined as a person having the
appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performing a
task, and of measures available to minimize the risks to that person or other persons). It shall be installed and used within an envir-
onment that provides the pollution degree max 2, over voltages category II, in non-hazardous, indoor locations only. This manual
shall be used with the Installation Manual of the relevant alarm control panel. All instructions specified within that manual must be
observed.
Approvals Information
For UL Residential Fire and Burglary installations, the LE4000 is listed as a sole means of communication or as a back up when used
in conjunction with a POTS line (dialer). For UL Residential Fire installations, the LE4000 must be connected to a UL-listed power
supply with a minimum of 24 hours standby power or powered using the ADP1310(W)-NAU and a 2200mAh battery.
For UL Commercial Burglary installations, the LE4000 is listed as a sole means of communication (supervision window of 200s
required at monitoring station) or as a back-up when used in conjunction with a POTS line (dialer).
The LE4000 shall be powered from any compatible listed control unit or compatible listed power supply that complies with the ratings
specified on page 1. The power supply shall be listed for burglary applications and provide a minimum of 4 hours standby power cap-
abilities. An example of a suitable listed compatible control unit is the DSC Model PC1864 with an AUX output rated 11.1 -
12.6Vdc. An example of a suitable Listed power supply is DSC Model PC5204 with an AUX output rated 11.6 - 12.6Vdc.
For ULC Commercial Burglary installations the LE4000 is listed as a passive communication system with communication line secur-
ity level P1 when used as single communication path or P2 when used as a back up in conjunction with a POTS line (dialer). The
LE4000 is also listed for Active line security levels A1-A4 (90 seconds heartbeat enabled and supervision window of 180s required
at monitoring station receiver). For ULC Commercial Burg installations, the LE4000 must be connected to a ULC-listed power
supply with a minimum of 24 hours standby power or powered using the ADP1310(W)-NA and a 2200mAh battery. The LE4000
can be used in commercial burglary applications up to Security Level IV.
For ULC Residential Fire and Burglary installations the LE4000 is listed as a sole means of communication or as a back up when
used in conjunction with a POTS line (dialer). For ULC Residential Fire installations, the LE4000 must be connected to a ULC-
listed power supply with a minimum of 24 hours standby power or powered using the ADP1310(W)-NA and a 2200mAh battery.
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Section 1: Introduction
The LE4000 is a cellular communicator that sends alarm system information to a Sur-Gard System I-IP, II, III, IV or 5 receiver
through an LTE or 3G wireless network. This cellular communicator can be used with UL/ULC Listed compatible control units, as
indicated in the manufacturer's installation instructions.
The performance of the LE4000 depends greatly on cellular network coverage. Therefore, it should not be mounted without first per-
forming placement tests to determine the best location for reception (minimum of one blue/green LED ON). Optional antenna kits –
LTE-8ANT (8ft/2.4m), LTE-15ANT (15ft/4.6m), LTE-25ANT (25ft/7.6m) and LTE-50ANT (50ft/15.2m) are available.
Note: The LE4000 is designed to work with the Contact ID communication format as described in the SIA DC-05 standard, as well
as the SIA communications format as described in the SIA DC-03 standard. Before completing the field installation of the alarm mon-
itoring system please ensure communication with the supervising central station is successful by sending several events and getting
confirmation that they have been received.
1.1 Features
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Penta-Band LTE; Dual-band UMTS Radio
Advanced Carrier Selection
Cellular Signal Indicator
LTE /3G / Internet communication with Sur-Gard SG-System I-IP / II / III / IV / 5
Compatible with 4-digit or 10-digit Contact ID communication format as described in SIA DC-05 Standard and the SIA DC-
03 standard for 300 baud. Example of suitable compatible alarm panels:
DSC Models HS2128, HS2064, HS2032, HS2016, PC1864, PC1832, PC1616, PC4020.
Panel Transmission Monitoring for up to four phone numbers
Simulates landline
Switches automatically to the LTE or 3G network in the event of landline trouble (e.g., line down)
DLS support for status, firmware updates and remote debug enable
Remote Firmware Upgrade
Remote Diagnostics
Case and Wall Tamper
Panel Format Detection
Programmable Input
Programmable Output
1.2 Technical Specifications
The input voltage to the LE4000 can be drawn from the UL/ULC Listed control panel or provided by an external UL/ULC Listed
power supply (with battery back-up) rated for the application (external power-limited source).
Power Supply Rating
Input Voltage Class: Class 2, power limited
Compatible External Power Adapters (2-prong): DSC ADP1310(W)-NAU (US) / ADP1310(W)-NA (Canada)
NOTE: For UL/ULC listed installations, the input rating for the external power
adapter is 120VAC/60Hz/0.4A.
Input Voltage (Nominal): 13.8VDC required
Input Current: 700mA
LE4000 Installation Manual
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1.2 Technical Specifications
Average Current: 40mA*
Peak Current (no battery): 180mA*
Peak Current (with battery): 350mA*
* Plus any curent draw from LE4000 + ve terminal
Battery: NiMH, rated 7.2V, 2.2Ah
Battery Charging Voltage (maximum): 9.1VDC
Battery Charging Current: 160mA
Battery Standby Time: 24 hours
NOTE: Battery must be replaced every 3-5 years.
Cellular
3G Bands B2, B5.
LTE Bands B2, B4, B5, B12, B13 (See Table Table 3-1 : Band Frequencies)
Antenna Gain 4.40 dBi
Environmental Specifications
Operating temperature: 0°C-49°C (32°F-120°F)
Humidity: 93% RH Maximum (non-condensing)
Mechanical Specifications
Dimensions (mm): 125mm (W) x 220mm (H) x 31mm (D)
Dimensions (inches): 4.9” x 8.7” x 1.2”
Weight (without battery): 400g / 1.2oz
Simulated Telco Loop Specifications
On-Hook Voltage: 12VDC
Off-Hook Current: 24mA
Loop Current: 25mA
Loop Resistance: 600 Ohms
Table 3-1 Band Frequencies
Band Transmit Band (Tx) Receive Band (Rx)
LTE B2 1850 - 1910 MHz 1930 - 1990 MHz
LTE B4 1710 - 1755 MHz 2110 - 2155 MHz
LTE B5 824 - 849 MHz 869 - 894 MHz
LTE B12 698 - 716 MHz 728 - 746 MHz
LTE B13 777 - 787 MHz 746 - 756 MHz
UMTS B2 1850 - 1910 MHz 1930 - 1990 MHz
UMTS B5 824 - 840 MHz 869 - 894 MHz
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Section 2: Identification of Parts
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1 Plastic casing
2 Anchor screw holes (3mm)
3 SIM card holder
4 LTE radio module
5 LET external antenna*
6 Antenna mounting hardware
7 Wall tamper switch
8 Cover tamper switch
9 Status LEDs (see "Status LEDs" on page 11)
10 PC-Link connector
11 Battery connector
12 Terminal blocks
13 Cable entry
14 7.2V - 2.2Ah battery (optional)
15 Cable run knockout
* Use only DSC provided antenna.
LE4000 Installation Manual
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Section 3: Installing the LE4000
Section 3: Installing the LE4000
C24 Communications Enrollment
The LE4000 requires enrolment with C24 Communications to operate. For more information, please visit www.connect24.com, con-
tact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-955-5583 (Canada) or contact the central station to
inquire if they are a C24 Communications Master Reseller.
Note: Enrollment with C24 Communications should be performed before turning on the LE4000 unit.
Before inserting or removing the SIM card, please ensure the unit is turned off.
Step 1 - Initialize the LE4000 with C24 Communications
The LE4000 can be initialized with C24 Communications by:
web - www.connect24.com
mobile - m.connect24.com
To complete enrollment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are required.
Note: The SIM activation process with the cellular carrier typically takes between five and ten minutes to complete.
Step 2 - Determine the Best Signal Location
1. Remove the front cover by inserting a screwdriver into each of the slots at the bottom of the enclosure and pushing down.
2. Apply power (DC and/or battery). The LE4000 is now in Placement Test mode.
Step 2a – SIM Card is Activated.
The red LED will be on solid, the blue LED will be off and the signal strength LEDs will display the average signal strength. In this
state, the LE4000 is registered to the cellular network.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON OFF - -
If the signal strength is too low (bottom signal LED off or flashing), the LE4000 will move to Step 3 and scan for carriers with suf-
ficient signal strength and attach to the carrier. If the LE4000 is connected to a carrier with sufficient signal strength (minimum of bot-
tom signal strength LED on solid), it will move to Step 4.
Step 2b – SIM Card is Not Activated
The red LED will flash, the blue LED will be off and the signal strength LEDs will display the average signal strength.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
FLASHING OFF - -
In this state, the LE4000 is unable to register to the cellular network because it is inactive. The signal strength indicated is from any
nearby cell tower (including cellular towers belonging to non-roaming partners) and does not necessarily reflect the signal strength of
the intended network. The LE4000 will remain in this state until the SIM is activated. Once the SIM is activated, the LE4000 will
move to Step 2a.
Step 3 – Carrier Scanning Due To Insufficient Signal Strength
The LE4000 will scan the surrounding cellular network and connect to the carrier to provide a signal strength of at least 7 CSQ. When
this action is being performed, all four LEDs will activate to show a scanning sequence. The LEDs will cycle from top to bottom and
then bottom to top. This cycle will continue until the LE4000 is connected to a carrier with a signal strength above 7 CSQ (minimum
of bottom signal strength LED on solid). This process can take several minutes.
The carrier scanning sequence repeats until complete.
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Red Blue Blue/Green (Top) Blue/Green (Bottom)
FLASH ON OFF OFF OFF
OFF FLASH ON OFF OFF
OFF OFF FLASH ON OFF
OFF OFF OFF FLASH ON
OFF OFF FLASH ON OFF
OFF FLASH ON OFF OFF
FLASH ON OFF OFF OFF
Once this is completed, the LE4000 will move to Step 4.
Step 4 - Acquire C24 Communications Programming
The red LED will be on solid and the blue LED will flash. The flashing of the blue LED indicates that the LE4000 has requested pro-
gramming from C24 Communications and is waiting for a response.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON FLASHING - -
Once remote programming is completed, the blue LED will switch to solid and the LE4000 will move to Step 5.
Step 5 – Receiver Initialization
The red LED and the blue LED are both solid and the signal strength LEDs are off.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON OFF OFF
When the LE4000 sends a request to communicate with the central station, the top signal strength LED will begin flashing.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON FLASHING OFF
When the central station communicates back with the LE4000, the top signal strength LED will turn on solid.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON ON OFF
When the LE4000 sends a request to communicate with the next central station, the bottom signal strength LED will begin flashing.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON ON FLASHING
LE4000 Installation Manual
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Section 3: Installing the LE4000
When a signal is reveived back from the central station, The bottom signal strength LED turns on solid.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON ON ON
If at least one of the central stations did not respond back to the communicator, the signal strength LED corresponding to that central
station will turn off. Once the initialization sequence is complete, the LE4000 will move on to steady state operation.
Step 6 - Mount the LE4000
Note: If using an LE4000 trim plate, snap the LE4000 back plate onto the trim plate before mounting to the wall. If flush mounting or
using with an extension antenna, remove the provided breakaway from the trim plate prior to mounting.
1. Using the mounting holes on the LE4000 backplate, mark the four screw locations. Drill the anchor screw holes. NOTE:
Check for cable conduits and water pipes before drilling.
2. Inspect the mounting surface. Ensure that the surface is flat and will hold the wall tamper closed when mounted. Using anchor
screws (not provided), mount the cabinet to the wall.
3. Run the cables through the cable entry [13] or through the cabinet cable run knockout [15].
4. Complete the connections on the terminal blocks [12].
5. Reattach the front cover [1] securely to the cabinet.
Note: Refer to the wiring diagram at the end of this manual.
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Section 4: Connecting the LE4000
TIP (1) / RNG (2) External Telephone Line - If the LE4000 is being used as a back-up communicator, these terminals must be con-
nected directly to the incoming telephone line.
T1 (3) / R1 (4) Internal Telephone Line - These terminals must be connected to the TIP and RING of the control panel.
Zone 1 (5) and Zone 2 (7) Programmable Inputs - These terminals can be set up to trigger events. Refer to `Inputs' for details.
PGM1 (6), PGM2 (8) Programmable Open-collector Outputs - These outputs can be activated by programmed events. Refer to
‘Activating the Outputs’ for details. The maximum current sink of each output must not exceed 50mA.
DC in + (9), DC in - (10) Device Power Supply - These terminals must be connected to a rated power supply. Once the connections
are completed, connect the battery, [11] in Parts diagram) to a 7.2V, 2.2Ah battery.
Battery - Loosen the screw on the movable retaining clip and rotate counterclockwise until it is pointing at the bottom of the unit. If
removing an existing battery unclip the battery connector from the PCB and lift battery out.
CAUTION: Ensure when removing the battery to depress the locking tab before attempting to remove the battery con-
nector from the PCB. Failure to do so may result in damage to the connector and/or battery.
Insert new battery label side up and connect to PCB. Rotate the movable retaining clip clockwise until horizontal with the bottom of
the unit and tighten the screw with screwdriver.
When disposing of batteries, follow the instructions and precautions printed on the batteries, and contact your municipal offices for
information on the disposal of used batteries.
LE4000 Installation Manual
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Section 5: Status LEDs
Section 5: Status LEDs
5.1 Operating Modes
The LE4000 features two distinct operating modes: Normal Mode and Service Mode. The unit will be in Normal Mode when the
cover tamper is in a restored state. If a cover tamper is present, the unit will be in Service Mode.
5.2 Normal Mode
The LE4000 interface has four status LEDs. The following describes the status LEDs when the communicator is in normal operating
mode (cover and wall tampers both in a restored state).
Red This LED indicates trouble conditions.
On (solid): Trouble Requiring Service
1 Flash: Wireless Network Trouble
2 Flashes: Battery Trouble
3 Flashes: Input Power Trouble
Blue This LED indicates cellular radio activity. When this LED is on (solid), a phone line trouble condition exists. This LED
turns on when the interface switches to the wireless network (due to a landline trouble condition). This LED will also flash
once when the LE4000 transmits a signal and twice it receives a kiss-off from the central station.
Note: If the LE4000 is programmed to be the primary communicator, the blue LED remains off, but still flashes
during the signal transmission as described above.
Blue/Green
(Top)
This LED indicates signal strength and network technology. If the LE4000 is operating in over an LTE channel, the LED is
blue. If the LE4000 is operating over a 3G channel, the LED is GREEN.
Blue/Green
(Bottom)
Blue / Green (Top) - This LED indicates signal strength and network technology. If the LE4000 is operating on an LTE
channel, the LED is blue. If the LE4000 is operating on a 3G channel, the LED is Green.
If this LED is off and the Red LED is on, the wireless network service is unavailable (NO SERVICE). This LED flashes
when wireless network reception is poor. If this LED is on, the LE4000 is able to communicate with the LTE or 3G net-
work.
5.3 Service Mode
To view detailed trouble information on the status LEDs, place the LE4000 in Service mode by removing the front cover. When in Ser-
vice mode, the status LEDs indicate troubles as follows.
Number of Flashes
Trouble Types
RED BLUE
1 OFF Wireless network trouble - unable to connect to cellular network
2 OFF Battery trouble - battery with low voltage output
3 OFF Input power trouble
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1 Flashing Insufficient signal strength - poor location
2 Flashing Not used
3 Flashing C24 communication configuration trouble
1 ON Radio/SIM trouble - radio or SIM unresponsive
2 ON Receiver not available trouble
3 ON Supervision trouble
4 ON Case or wall tamper is open
OFF - No trouble
LE4000 Installation Manual
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Section 6: Operating Principles
Section 6: Operating Principles
6.1 Simulated Landline Mode
The simulated landline provides the alarm control panel (with dialer interface) with a back up line in the event of PSTN line trouble.
Note: The LE4000 must be programmed as a back-up communicator for Simulated Landline Mode to operate.
If the voltage on the landline terminals (TIP/RNG) drops below 2.8V for a period of between 10 seconds and 45 seconds - depending
on the alarm control panel connected to the T1/R1 terminals- the LE4000 switches the connected telephone device to the cellular net-
work. After waiting between 30 and 40 seconds, it checks the landline for one of the following:
lIf the landline has been restored, the LE4000 switches the connected device back to the landline, OR
lIf the landline is still down, the LE4000 continues the simulation until the landline is restored. The LE4000 will not switch dur-
ing ongoing calls.
Note: When the landline is down, the LE4000 provides a dial tone to any device connected to T1 and R1, including any telephones on
the premises. The phones on the premises will not, however, be able to dial out over the LE4000.
6.2 Panel Transmission Monitoring (PTM)
The LE4000 can also monitor the panel’s attempt to communicate with the central station. If it determines that the panel is having dif-
ficulty, it switches the line to the cellular network. This feature is only active when the LE4000 is configured as a back up com-
municator. This feature is in addition to the regular line voltage detection.
The LE4000 monitors the phone line for four consecutive failed attempts within a 12-minute window. A failed attempt is assumed to
have occurred when a line seizure takes place during dialing (either the alarm panel or the customer telephone), but no 1400Hz tone
(Contact ID kiss-off) is sent from the receiver.
Once the conditions for a failed attempt are met, the LE4000 connects the panel to the cellular network to communicate the events.
When the LE4000 switches the line it stays in this mode until the panel hangs up. On the next event the LE4000 restarts the error
detection sequence before switching.
The LE4000 performs this sequence on any phone number that is detected on the line. Specific central station phone numbers can be
programmed into the LE4000 if desired. The phone number programmed in the LE4000 must match the number dialed by the panel
exactly. Up to four, 20-digit numbers can be added to your profile at Connect 24. If programmed, the LE4000 will only look for a
Contact ID kiss-off after these numbers are dialed. A Telephone Line Monitoring trouble (PGM output activation and/or reporting
code if applicable) is also activated and/or transmitted when the PTM is activated. A restoral is sent at the end of the call.
6.3 Wireless Communications Sequence
When an alarm is triggered:
lThe control panel goes off-hook.
lThe LE4000 asserts a dial tone.
lThe Control panel dials the number of the central station. Ensure that the alarm panel inserts a minimum one second pause, or
has Dial Tone Search enabled before dialing the number.
lThe LE4000 detects the DTMF dialing and stops dial tone.
Note: The LE4000 is unable to decode pulse dialing.
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If the panel is programmed for Contact ID format:
lThe LE4000 sends the required Contact ID dual-tone handshake to the panel.
lAfter receiving the handshake, the control panel transmits an alarm message in Contact ID format.
lThe LE4000 decodes and transforms the Contact ID digits into an IP packet and sends it to the central station receiver over the
cellular network.
lThe central station receiver acknowledges the alarm and sends a command to the LE4000 to generate the corresponding
1400Hz Kiss-off signal for a minimum of 800 miliseconds.
After the LE4000 generates a Kiss-off signal, it sends the next alarm or, if no further alarms need to be sent, the control panel goes
on-hook.
6.4 Inputs
The LE4000 has two inputs that can be used to trigger specific communications. These events will transmit using the Contact ID or
SIA format with Inputs 1-4 reporting as [991] to [994] respectively.
Default settings are:
INPUT 1- BURGLARY ZONE
INPUT 2 - SUPERVISORY ALARM
These inputs are normally open and activate when a short condition is detected between teh terminal and the COM. Refer to the wiring
diagram at the back of this manual.
6.5 Outputs
The LE4000 has four programmable outputs to activate in response to the associated events. Refer to the LE4000 Wiring Diagram at
the back of this manual for more information.
6.5.1 Activating the Outputs
The LE4000 has two open collector outputs capable of a maximum of 50mA. Internal events on the LE4000 can trigger the outputs to
turn on an LED or activate an input on the host panel. The default settings are as follows.
OUTPUT 1 Wireless Module or Network Trouble - Output is normally high and will switch to ground when the LE4000 can not
communicate with the LTE or 3Gnetwork.
OUTPUT 2 General Module Trouble - Output is normally low and will switch to high when a Wireless Network trouble, Power
Supply/Battery trouble, and/or a Failure to Communicate (FTC) trouble is detected.
Note: PGM2 must be connected to the control panel as shown in "LE4000 Wiring Diagrams" on page 24. Program the control panel
input Zone/Point as 24hr ‘Supervisory’ with keypad-only notification when activated. Output 2 on the LE4000 must be set as ‘Active
High’.
Note: Once an output has been activated automatically, it will not restore its state until all the causes of activation are cleared.
LE4000 Installation Manual
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6.6 Reporting Codes
6.6 Reporting Codes
LE4000 Reporting Codes CID SIA Programmable Comments
Zone 1 Activation E130 991 FA 991 YES Delayed 24 Hour Fire *
Zone 1 Restoral R130 991 FH 991 YES Delayed 24 Hour Fire Restore *
Zone 2 Activation E300 992 PA 992 YES Panic Alarm *
Zone 2 Restoral R300 992 PH 992 YES Panic Alarm Restore*
PSTN Line Down E351 000 LT 000 FIXED Telco 1 Fault
PSTN Line Restoral R351 000 LR 000 FIXED Telco 1 Fault Restore
Input Loss E337 000 YP 000 FIXED Power Supply Trouble
Input Restoral R337 000 YQ 000 FIXED Power Supply Trouble Restore
Low Battery Alert E338 000 YT 000 FIXED Transmitter Battery Trouble
Low Battery Restoral R338 000 YR 000 FIXED Transmitter Battery Restore
Periodic Test E603 XXX RP XXX FIXED Test Transmission <Receiver Path>
Periodic Test with Trouble E608 XXX RY XXX FIXED Test Transmission <Receiver Path>
Radio Activation R552 000 RS 000 FIXED Remote Programming Successful
Internal Buffer Full E624 000 JL 000 FIXED
FTC Restoral R354 000 YK 000 FIXED Communications Restored
Firmware Update Successful R901 000 LS 000 FIXED
Firmware Update Fail E902 000 LU 000 FIXED
Firmware Update Begin E901 000 LB 000 FIXED
System Tamper E145 000 ES 000 FIXED Expansion Module Tamper
System Tamper Restore R145 000 EJ 000 FIXED Expansion Module Tamper Restore
* C24 Communications default value
6.7 Swinger Shutdown
To prevent "runaway" signals to the central station, the LE4000 is equipped with Swinger Shutdown which limits certain trouble
events to a maximum of four reports every 24 hours. At midnight, the condition restores and the counter is reset. Swinger Shutdown
applies to the following trouble conditions:
lSystem Tamper/Restore
lLow Battery Trouble/Restore
lTLM Trouble/Restore
lInput Power Trouble/Restore
lFTC Restore
lZone 1 and 2 input alarm / restore
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6.8 Hardware Default
A hardware default is required in order to update the unit with the latest configuration from C24 Communications. To perform the
hardware default, follow these steps:
lThe device was originally programmed incorrectly.
lThe unit was installed at a different location and then relocated to a new site.
lA SIM card is being swapped.
To perform the hardware default, follow these steps:
1. Power down the unit and remove all connections to Zone1, Zone 2, PGM1 and PGM2. Note: When removing the battery,
depress the locking tab before attempting to detach the battery connector from the PCB. Failure to do so may result in damage
to the connector and/or battery.
2. Connect a wire between Z1 (terminal 5) and PGM1 (terminal 6).
3. Wait for 20 seconds and then completely power down the unit.
4. Disconnect the wire between the Zone and PGM terminals.
Note: If the unit has previously received programming from C24 Communications, a hardware default is required to initiate the down-
load of the latest configuration. Failure to do so results in the unit transmitting with the previously programmed configuration. A hard-
ware default must be performed when the SIM card is swapped.
6.9 Communicator Reset/Update
The device firmware can be updated over Cellular or PC-Link:
lWhen the firmware update begins, all LEDs are ON.
RED BLUE Blue/Green (Top) Blue/Green (Bottom)
ON ON ON ON
lDuring the firmware update process, the LEDs cycle individually in a chaser pattern (different from the Advanced Carrier
Selection pattern).
RED BLUE Blue/Green (Top) Blue/Green (Bottom)
FLASH ON OFF OFF OFF
OFF FLASH ON OFF OFF
OFF OFF FLASH ON OFF
OFF OFF OFF FLASH ON
FLASH ON OFF OFF OFF
OFF FLASH ON OFF OFF
OFF OFF FLASH ON OFF
OFF OFF OFF FLASH ON
lThe unit automatically restarts after a successful update.
Note: Several resets take place during a single Firmware update session.
LE4000 Installation Manual
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6.10 Low Power Radio Shutdown
Note: The unit re-requests programming after a firmware update; the version number is updated and viewable via C24 Com-
munications.
Note: Unit must not be powered down while a firmware update is in progress.
Note: LE4000 will not process remote firmware update requests while the following troubles are present.
• Input Power Trouble
• Low Battery Trouble
6.10 Low Power Radio Shutdown
When the battery voltage reaches the low battery threshold of 6V, the LE4000 turns off the radio to prevent unnecessary network
registrations. In this state, no events are communicated.
Radio shutdown is indicated by the LEDs as follows:
lRed LED indicates low battery trouble.
lTwo RRSI LEDs blinking on/off together indicates the radio is not ready.
6.11 SMS Command and Control
To enable SMS control of the security panel, do the following.
6.11.1 Arming/Disarming the Security Panel
1. Set a PGM output to Remote Arming in C24 Communications.
2. Ensure this PGM output is connected to a relay to their security panel zone.
3. Set up the zone on the security panel as Momentary or Maintained arming.
lFor Momentary key switching, configure the Communicator PGM with a time field of 05. In this configuration, both
arm and disarm generate the pulse.
lFor Maintained key arming, configure the Communicator PGM with a time field of 00.
4. Optionally, the communicator can detect panel arm state by configuring a panel PGM output to detect arm state, then con-
necting that output through a relay to a communicator zone also configured to follow panel arm state.
6.11.2 Remote Control of PGM
1. Set one or both PGM outputs to Remote Control PGM configuration. A PGM can be latched or timed:
lSetting the PGM timer to 00 causes the PGM to be latched. The PGM will not turn off unless the turn off command
is received.
lSetting the PGM timer to a value between 1 and 255 seconds causes the PGM to be timed. The PGM activates for the
programmed duration.
2. Via C24 Communications, program the phone number and access code used for SMS command and control.
lUp to 6 different phone numbers can be programmed to perform SMS command and control.
lThe password can be 4 to 8 alphanumeric characters and is not case sensitive.
The SMS command and control can be sent in the following format:
For arming/disarming the security panel
Arm <access code>, example Arm 12345678
For activating/deactivating a specific PGM
Activate <PGM #> <access code>, Activate 1 12345678
18
The following SMS command and control operations are available.
Arming
Language Command Label (shall not be case sensitive)
English Arm
French Armement
Spanish Armado
Disarming
Language Command Label (shall not be case sensitive)
English Disarm
French Desarmement
Spanish Desarmado
Activate PGM
Language Command Label (shall not be case sensitive)
English Activate
French Activation
Spanish Activar
Deactivate PGM
Language Command Label (shall not be case sensitive)
English Deactivate
French Desactivation
Spanish Desactivar
Status Request
Language Command Label (shall not be case sensitive)
English Status Request
French Etat Démandé
Spanish Petición de Estado
Invalid command is sent when no zones are programmed to read security arm status.
Help
Language Command Label (shall not be case sensitive)
English Help
French Aide
Spanish Ayuda
Help displays all available commands for the selected language.
LE4000 Installation Manual
19
6.12 Phone Number Call Direction
6.12 Phone Number Call Direction
The user has the ability to program the PTM phone numbers to receiver group 1 or 2.
The number programmed in the Communicator must also be programmed as the panel phone number. When the communicator detects
the phone number, it communicates to the receivers of the corresponding group.
Note: If no PTM phone number is programmed, all panel calls go to Receiver Group 1.
20
Section 7: Troubleshooting Guide
Powering up the LE4000 – when powering up the LE4000, always connect the battery (if used)first before connecting primary DC
power from the control panel or transformer.
Wiring Primary – R-1/T-1 of LE4000 to RING/TIP of control panel, DC power from control panel or DC transformer to DC input,
backup battery.
Wiring Backup – Incoming line to RING/TIP on LE4000, R-1/T-1 of LE4000 to RING/TIP of control panel, R-1/T-1 of control
panel to house phones, DC power from control panel or DC transformer to DC input, backup battery.
Testing Communications – when the LE4000 transmits a signal for the control panel, or for an internal transmission, the BLUE
light will flash one time when the signal is transmitted and two times when it gets a kiss-off.
SIM – the SIM should be activated at least 24 hours prior to installation. The LE4000 will show signal strength with an inactive SIM,
however it will display the signal strength of any available wireless network. The SIM must be active to ensure the signal strength dis-
played is that of the wireless network provider for which the SIM belongs to.
Panel Programming – the control panel should be programmed to communicate Contact ID or SIA exactly the same way it would be
programmed to communicate Contact ID or SIA over the telephone line.
Blue/Green
LED Status
What it
means:
CSQ Values Signal Strength Status
Both Signal Strength LEDs
ON
Excellent Sig-
nal Strength
14+ lUnit can be installed in the current mounting location.
Top LED FLASHING with
bottom LED ON
Excellent Sig-
nal Strength
11-13 lUnit can be installed in the current mounting location.
Bottom LED ON Good Signal
Strength
7-10 lUnit can be installed in the current mounting location.
Bottom LED FLASHING Poor Signal
Strength
5-6
(no trouble)
1-4
(with trouble)
lEnsure the antenna cable is plugged securely into the radio
connector.
lIf the SIM is active, connect a battery to the unit and test
various locations for good/excellent signal strength.
lConnect an antenna extension kit (LTE-8ANT, LTE-
15ANT, LTE-25ANT, LTE-50ANT).
Both LEDs OFF No Signal
Strength
0lIf the red LED is also FLASHING, refer to the RED LED
chart.
lVerify SIM card is activated.
lEnsure the antenna cable is plugged securely into the radio con-
nector.
lIf the SIM is active, connect a battery to the unit and test vari-
ous locations for good/excellent signal strength.
lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT,
LTE-25ANT, LTE-50ANT).
Both LEDs FLASHING
ON/OFF together
Signal Strength
is invalid
N/A Radio is in process of network registration.
Both LEDs
ALTERNATING
Radio Reset
Sequence
N/A Radio is performing a Reset. If the issue persists, please verify the SIM
card is inserted correctly.
LE4000 Installation Manual
21
Section 7: Troubleshooting Guide
Blue LED Status
(Normal Mode)
What It Means: Wireless Communicator Status/Communication Indicator
Blue LED ON When used as a backup communicator, the blue LED will be ON when there is a no phone line connected to the
LE4000 TIP and RING, or the line voltage goes below 2.8Vdc.
Blue LED OFF A good phone line is connected to the LE4000. (more than 2.8 Vdc detected across the LE4000 TIP and RING ter-
minals).
Blue LED
FLASHING
The blue LED will flash one time when the LE4000 transmits a signal and two times when a kiss-off is received.
Note: The Blue LED is always OFF when the LE4000 is used as the primary communicator.
# of
Flashes
Trouble Type Trouble Notes
Red Blue
ON ON No Signal Strength lVerify SIM card is activated.
lEnsure the antenna cable is plugged securely into the radio connector.
lIf the SIM is active, connect a battery to the unit and test various locations
for good/excellent signal strength.
lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT,
LTE-50ANT).
1 OFF Wireless Network Trouble lEnsure the SIM card has been activated.
lThe antenna cable should be plugged securely into the radio connector.
lEnsure there is good signal strength (at least one green light ON).
lVerify the installation area is not experiencing a network outage.
2 OFF Battery Trouble lIf a battery is not used in the installation, ensure that the "Internal Battery
Connected" is not selected in C24 Communications.
lIf a battery is used in the installation, verify the battery is connected prop-
erly
lMeasure the battery under load and verify it is charged to at least 7.2VDC.
If not, wait at least 1 hour for the battery to charge.
lRemove the battery and measure the voltage; the voltage should be at least
7.2VDC.
lVerify the input DC supply is rated at 13.8VDC @ 180mA minimum.
lReplace battery
3 OFF Input Power Trouble lEnsure the power source connected to the LE4000 is providing 13.8VDC
@ 180mA.
1 FLASH Insufficient Signal Strength lEnsure the antenna cable is plugged securely into the radio connector.
lIf the SIM is active, connect a battery to the unit and test various locations
for good/excellent signal strength.
lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT,
LTE-50ANT)
2 FLASH Not Used
22
# of
Flashes
Trouble Type Trouble Notes
Red Blue
3 FLASH C24 Communications Con-
figurations Trouble
lEnsure the SIM card is activated and correctly initialized through C24 Com-
munications.
1 ON Radio/SIM Trouble lEnsure the SIM Card is inserted correctly and firmly.
lEnsure the antenna cable is plugged securely into the radio connector.
2 ON Receiver Not Available
Trouble
lContact the monitoring station to verify that the LE4000 programming is cor-
rect (port, IP address, DNIS).
lContact your central station to verify they are not experiencing any receiver
issues.
3 ON Supervision Trouble lContact your central station to verify they are not experiencing any receiver
issues.
4 ON Tamper Trouble lEnsure the front cover is secured and the case tamper is closed.
The Red light flashes to indicate various trouble conditions outlined previously. If multiple trouble conditions are present, the red LED
flashes according to the highest priority trouble. For example, if both a LE4000 wireless network trouble (one flash) and a low battery
trouble (two flashes) are present; the red LED flashes one time. Once the LE4000 wireless network trouble condition is corrected, the
red LED begins flashing two times to indicate the low battery trouble.
General Troubles With Your System
The control panel is displaying a
telephone line trouble condition
lEnsure T1 and R1 of the LE4000 are wired to the TIP and RING terminals of the con-
trol panel.
lIf the LE4000 is being used as the primary communicator, the blue light will always be
OFF.
lIf the LE4000 red light is FLASHING, refer to the troubleshooting chart in this guide.
The control panel displays a com-
munication trouble condition
lEnsure the panel is programmed for Contact ID or SIA.
lEnsure the control panel does not indicate a TLM trouble condition.
lIf the LE4000 red light is FLASHING, refer to the troubleshooting chart in this guide.
No signals are received at the cent-
ral station but no trouble condition
is displayed
lEnsure the control panel has a central station phone number programmed.
lEnsure the control panel has the correct account number programmed.
lVerify the reporting codes are programmed or the auto Contact ID/SIA option is
enabled.
lEnsure the control panel communicator is enabled.
lConnect a handset to T1 and R1 of the LE4000 in monitor mode to verify the control
panel is trying to communicate.
Not receiving internal signals gen-
erated directly from the LE4000
lEnsure the LE4000 was initialized with the correct account number. This can be
checked by logging into the C24 Communications website.
lEnsure no trouble conditions are present.
The phone line is seized when the
LE4000 is connected
lVerify correct phone line wiring.
lEnsure the Ringer Equivalency Number (REN) is not being exceeded on the line.
LE4000 Installation Manual
23
Section 7: Troubleshooting Guide
General Information
Removing/Connecting the
antenna
lTo remove the antenna from the LE4000, turn the antenna counter-cloclwise to unscrew
the antenna from the connector.
lTo install the antenna, turn the antenna clockwise to attach it to the antenna connector.
Enrolling a LE4000 lThe LE4000 can also be enrolled using the C24 Communications website (www.-
connect24.com) or the C24 Communications mobile site (m.connect24.com).
SIM card activation period lSIM card actication can take up to 24 hours. However, activation typically takes less than
an hour.
Checking SIM status lGo to www.connect24.com and login. A search can be performed for a specific account
and its current status.
lSIM status can also be checked through the GVRU.
Critical Shutdown on LE4000
backup battery (with no DC input
applied)
lIf the LE4000 backup battery is used and is below 6VDC, the unit will go into critical
shutdown.
lThe critical shutdown state is indicated by the red LED flashing, followed by the blue and
two green lights flashing.
lThe LEDs continue to flash in this sequence until the battery is charged above 6.5VDC.
Swinger Shutdown for LE4000
Troubles
lTrouble events can send a maximum of 4 troubles and restorals per day.
lSwinger Shutdown only affects signal transmissions, not the functionality of the LE4000
LEDs or PGM outputs.
lSwinger shutdown is reset at midnight or upon a full power cycle of the LE4000.
Test this product at least once a year.
24
Section 8: LE4000 Wiring Diagrams
Figure 8-1 LE4000 Wiring Diagram
Supervision
Relay Optional
use of PGM
output (See
Programming)
WARNING:
Incorrect connections may result in PTC failure or improper operation. Inspect wiring and ensure connections are correct before turning on.
All circuits are classified for UL installations as Power Limited/Class II Power Limited. Do not route any wiring over circuit boards. Maintain at least 1” (25.4mm) separation. A
minimum 1/4” (6.4mm) separation must be maintained at all points between Power Limited wiring and all other Non-Power Limited wiring. Route wires as indicated in the diagram.
NOTE: For ULC Commercial Burglary Installation requirements please refer to Figure 5 and to the ULC Installation Guide P/N 29002157.
Telephone Line
Connection
RJ-45
For use in dry indoor ordinary locations only. For installation refer to NFPA70, 72.
Examples of control units/Subscribers Unit or power supplies compatible models:
DSC PC1864, HS2128, PC5204, HSM2204.
Electrical Ratings: 13.8 VDC / 700 mA use ADP1310W-NAU/NA (US/CDN) and
Battery: 7.2V/2.2Ah
Electrical ratings: 9-14VDC/500mA use listed control panel or power supply
Alarm Control Panel with
Dialler Interface
(Supports Contact ID
format)
BATTERY
Sealed
Rechargeable
7.2V / 2.2Ah
RM1-UL Installations
RM1C-ULC Installations
Connect relay contacts to a zone input on the alarm control
panel for LE4000 troubles supervision (24hr-type zone)
T
I
P
R
I
N
G
Panel Aux Power or External Power Supply AUX
Output of the control panel (which can power the
communicator) shall be rated LPS (power limited). Use only
power supplies that have AUX output isolated from EGND
Typical battery charge: 30-50 mA
Recommended Model: NiMH, Rated 7.2V, 2.2Ah
Use only: Model 6PH-H-AA2200-S-D22 from Great Power.
LE4000
TIP RING T1 R1 Z1 PGM1 Z2 PGM2 DC IN
+
-
12345679
810
WARNING!
HIGH VOLTAGE.
DISCONNECT DC
POWER AND
TELEPHONE LINES
PRIOR TO SERVICING.
Incorrect connections
may result in failure
or improper operation.
}
Inputs to be connected
to dry contact outputs
from alarm control panel
(Use No. 26 AWG
wires for the
connection to PSTN)
+12V
1K5
For UL Installations, the system shall be installed in accordance with chapter 2 of the ANSI/NFPA 72 and ANSI/NFPA70. Recommended loca-
tions and wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70, the Standard for Installation and Classifica-
tion of Burglar and Holdup Alarm Systems, UL 681, and the Standard for Central-Station Alarm Services, UL 827.
For ULC Installations, the recommended locations and wiring methods shall be in accordance with CSA C22.1, Canadian Electrical Code, Part
I, Safety Standard for Electrical Installations; CAN/ULC-S302, Installation and Classification of Burglar Alarm Systems for Financial and Com-
mercial Premises, Safes and Vaults; and CAN/ULC-S301, Standard for Central and Monitoring Station Burglar Alarm Systems and the Stan-
dard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540. Do not install the equipment in places where the signal strength
does not meet the minium recomended signal strength level. Do not run zone inputs and T1/R1 wiring along AC wires or other circuits with high
frequency signals in order to reduce possibility of interference and false alarms.
LE4000 Installation Manual
25
Section 8: LE4000 Wiring Diagrams
Figure 8-2 Telephone Connection
RED (R)
GREEN (T)
GRAY (R)
BROWN (T)
RJ-31X
RING
TIP
CONTROL PANEL
Incoming
Phone line
Handset
RI
TI
TI
RI
TIP
RING
LE4000
TIP RING T1 R1 Z2 PGM2 DC IN
+
-
1 2 3 4 7 98 10
Figure 8-3 Power Supply and Supervision Wiring Diagram
Control
Panel
EOL
Resistor
See Note 3
CONTROL PANEL
DSC
Supervision
Relay
See Note 2
DSC
RM-2
RELAY
NC
C
NO
+12VDC
GND
Aux Power
+ -
LE4000
(BLK/WHT) +13.8VDC
(BLK ) GND
DSC ADP 1310W-NA(U)
Power Adaptor
TIP RING T1 R1 Z1 PGM1 Z2 PGM2 DC IN
+
-
1 2 3 4 5 6 7 9
ZONE
TERMINALS
(See Note 1)
- +
8 10
NOTES
1. Program the Zone/Point as “Supervisory” type
with keypad only annunciation when in Alarm.
Do NOT use a point that is normally used for
2-Wire Smoke detectors.
2. The power Supervision relay, RM-2 is only used
when the LE4000 is not powered by the control
panel. When the Radio is powered by the control
panel the relay is not required since a loss of
input power will generate a signal to the CMC.
3. PGM2 on the LE4000 must be set as “Active
High” (default).
4. When powering the LE4000 Radio by an Auxiliary
Power supply that has its own backup battery,
remove the battery that came with the radio.
26
Figure 8-4 Alarm Control Unit and 3G Transmitter
Alarm
Control
Unit
Zone
Inputs TIP
RING
PGM
Keypad
LTE Wireless
Communicator
LE4000
T1/R1
TIP/RING
Zone
Input PGM2
AUX Power
12V/500mA
RM1C ULC
Relay
LTE/3G
PSTN
AC Input
RM1C ULC
Relay
LE4000 cabinet
NOTES:
1. Power for LE4000 must be provided from Alarm
Control Unit or separately listed power supply rated
for the application (12V/500mA).
2. Phone Line Monitoring (TLM) must be enabled.
3. Phone Line trouble is indicated by blue LED on
LE4000.
4. Connect PGM2 output from LE4000 (Trouble
Conditions) to a zone input on the Alarm Control
Unit for supervision of the Transmitter.
5. 24hr Test Transmission over phone line (PSTN) and
LE4000 must be enabled.
6. Connect an output (PGM) from Alarm Control
panel to an input on the LE4000 to monitor the
T1/R1 connection.
LE4000 Installation Manual
EULA
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If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended to be accompanied
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SHALL BE IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
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DSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZES ANY
OTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MOD8IFY OR TO CHANGE THIS
WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING
THIS SOFTWARE PRODUCT.
EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO CIRCUMSTANCES
SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
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FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
DSC recommends that the entire system be completely tested on a regular basis. However, despite frequent
testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this
SOFTWARE PRODUCT to fail to perform as expected.
Regulatory Information
MODIFICATION STATEMENT
Digital Security Controls has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment.
Digital Security Controls n’approuve aucune modification apportée à l’appareil par l’utilisateur, quelle qu’en
soit la nature. Tout changement ou modification peuvent annuler le droit d’utilisation de l’appareil par l’util-
isateur.
INTERFERENCE STATEMENT
This device complies with Part 15 of the FCC Rules and ISED Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of the device. Le
présent appareil est conforme aux CNR d'ISED Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouil-lage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
WIRELESS NOTICE
This equipment complies with FCC and ISED Canda radiation exposure limits set forth for an uncontrolled
environment. The antenna should be installed and operated with minimum distance of 20 cm between the
radiator and your body. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter. Cet appareil est conforme aux limites d'exposition aux rayonnements de la ISED Canada
pour un environnement non con-trôlé. L'antenne doit être installé de façon à garder une distance minimale de 20
centimètres entre la source de rayonnements et votre corps. L'émetteur ne doit pas être colocalisé ni fonctionner
conjointement avec à autre antenne ou autre émetteur.
Antenna gain must be below/Gain de l'antenne doit être ci-dessous:
Frequency Band/Bande de fréquence LE4000
LTE B5 / WCDMA FDD V6.6 dBi
WCDMA FDD II 9.0 dBi
LTEB2 9.0 dBi
LTEB4 8.7 dBi
LTE B12/ B13 6.1 dBi
FCC CLASS B DIGITAL DEVICE NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter-
ference in a residential installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio com-
munications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turn-
ing the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
FCC ID:F5317LE4000
LE4000 Product Identifier US: F5314MO00ALE4000
REN: 0.0B
USOC Jack: RJ-31X
WARNING: To satisfy FCC RF exposure requirements for mobile transmitting devices, a separation dis-
tance of 20cm or more must be maintained between the antenna of this device and persons during device
operation.
Telephone Connection Requirements
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be connected to a compatible modular jack
that is also compliant. See installation instructions for details.
Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Com-
pany. For products approved after July 23, 2001, the REN for this product is part of the product identifier that
has the format. US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
Incidence of Harm
If this equipment LE4000 causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice is not practical, the
Telephone Company will notify the customer as soon as possible. Also, you will be advised of your right to file
a complaint with the FCC if you believe it is necessary.
Changes in Telephone Company Equipment or Facilities
The Telephone Company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the Telephone Company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
Equipment Maintenance Facility
If trouble is experienced with this equipment for repair or warranty information, please contact the facility
indicated below. If the equipment is causing harm to the telephone network, the Telephone Company may
request that you disconnect the equipment until the problem is solved. This equipment is of a type that is not
intended to be repaired by the end user.
DSC c/o APL Logistics, 757 Douglas Hill Rd., Lithia Springs, GA 30122
Additional Information
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public ser-
vice commission or corporation commission for information. Alarm dialling equipment must be able to seize
the telephone line and place a call in an emergency situation. It must be able to do this even if other equipment
(telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, alarm
dialling equipment must be connected to a properly installed RJ-31X jack that is electrically in series with and
ahead of all other equipment attached to the same telephone line. Proper installation is depicted in the figure
below. If you have any questions concerning these instructions, you should consult your telephone company or
a qualified installer about installing the RJ-31X jack and alarm dialling equipment for you.
Industry Canada Compliance Statement
This Equipment meets the applicable Industrial, Scientific and Economic Development (ISED) Canada Terminal
Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before
the registration number signifies that regis-tration was performed based on a Declaration of Conformity
indicating that ISED Canada technical specifications were met. It does not imply that that ISED Canada approved
the equipment. The Ringer Equivalence Number (REN) for this terminal equipment is 0.0. The REN assigned to
each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to
a telephone interface. The termination on an interface may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5.
IC:160A-LE4000
Cet équipement est conforme aux spécifications techniques applicables aux équipements terminaux d'ISED
Canada. Ceci est confirmé par le numéro d'enregistrement. L'abréviation IC précédant le numéro d'en-
registrement signifie que l'enregistrement a été effectué sur la base de la Déclaration de conformité indiquant
que le produit est conforme aux spécifications techniques d'ISED Canada. Ceci n'implique pas que le produit ait
été approuvé par ISED Canada.
Le nombre équivalent de sonneries (REN) de cet appareil terminal est 0.0. Le REN attribué à chaque équipe-
ment terminal fournit une indication sur le nombre maximum de terminaux pouvant être connectés sur une
interface téléphonique. La terminaison sur une interface peut constituer en n'importe quelle combinaison d'ap-
pareils, à la condition seulement que la somme des Nombres équivalents de sonneries de tous les appareils ne
soit pas supérieure à 5.
CAN ICES-3 (B) / NMB-3 (B)
The term “IC:” before the radio certification number only signifies that ISED Canada technical spe-cifications
were met.
NIST Validation of encryption algorithm AES128 certificate No. xxxx
Warranty
Digital Security Controls warrants the original purchaser that for a period of twelve months from the date of
purchase, the product shall be free of defects in materials and workmanship under normal use. During the war-
ranty period, Digital Security Controls shall, at its option, repair or replace any defective product upon return
of the product to its factory, at no charge for labour and materials. Any replacement and/or repaired parts are
warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The original
purchaser must promptly notify Digital Security Controls in writing that there is defect in material or work-
manship, such written notice to be received in all events prior to expiration of the warranty period. There is
absolutely no warranty on software and all software products are sold as a user license under the terms of the
software license agreement included with the product. The Customer assumes all responsibility for the proper
selection, installation, operation and maintenance of any products purchased from DSC. Custom products are
only warranted to the extent that they do not function upon delivery. In such cases, DSC can replace or credit
at its option.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United States,
with the exception that Digital Security Controls shall not be responsible for any customs fees, taxes, or VAT
that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All author-
ized distributors and dealers have a warranty program. Anyone returning goods to Digital Security Controls
must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever
for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
ldamage incurred in shipping or handling;
ldamage caused by disaster such as fire, flood, wind, earthquake or lightning;
ldamage due to causes beyond the control of Digital Security Controls such as excessive voltage,
mechanical shock or water damage;
ldamage caused by unauthorized attachment, alterations, modifications or foreign objects;
ldamage caused by peripherals (unless such peripherals were supplied by Digital Security Controls);
ldefects caused by failure to provide a suitable installation environment for the products;
ldamage caused by use of the products for purposes other than those for which it was designed;
ldamage from improper maintenance;
ldamage arising out of any other abuse, mishandling or improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be covered by Warranty: (i)
freight cost to the repair centre; (ii) products which are not identified with DSC's product label and lot number
or serial number; (iii) products disassembled or repaired in such a manner as to adversely affect performance
or prevent adequate inspection or testing to verify any warranty claim. Access cards or tags returned for
replacement under warranty will be credited or replaced at DSC's option. Products not covered by this war-
ranty, or otherwise out of warranty due to age, misuse, or damage shall be evaluated, and a repair estimate
shall be provided. No repair work will be performed until a valid purchase order is received from the Cus-
tomer and a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer Service.
Digital Security Controls’s liability for failure to repair the product under this warranty after a reasonable num-
ber of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of war-
ranty. Under no circumstances shall Digital Security Controls be liable for any special, incidental, or
consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any
other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any asso-
ciated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including customers, and injury to property. The laws of some jur-
isdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a jurisdiction apply
to any claim by or against DSC, the limitations and disclaimers contained here shall be to the greatest extent
permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential damages,
so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether
expressed or implied (including all implied warranties of merchantability or fitness for a particular pur-
pose) And of all other obligations or liabilities on the part of Digital Security Controls Digital Security
Controls neither assumes responsibility for, nor authorizes any other person purporting to act on its
behalf to modify or to change this warranty, nor to assume for it any other warranty or liability con-
cerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario,
Canada.
Digital Security Controls recommends that the entire system be completely tested on a regular basis. However,
despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible
for this product to fail to perform as expected.
Installer’s Lockout
Any products returned to DSC which have the Installer’s Lockout option enabled and exhibit no other prob-
lems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-warranty products which are returned to its
factory according to the following conditions. Anyone returning goods to Digital Security Controls must first
obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which
prior authorization has not been obtained.
Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee
which Digital Security Controls has predetermined and which may be revised from time to time, will be
charged for each unit repaired.
Products which Digital Security Controls determines not to be repairable will be replaced by the nearest equi-
valent product available at that time. The current market price of the replacement product will be charged for
each replacement unit.
© 2017 Tyco Security Products. All Rights Reserved.
Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-3000
www.dsc.com
The trademarks, logos, and service marks displayed on this document are registered in the United States [or
other countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce its
intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever
necessary. All trademarks not owned by Tyco are the property of their respective owners, and are used with
permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from pho-
tos. Not all products include all features. Availability varies by region; contact your sales representative.