Tyco Safety Sensormatic AMS9040 anti theft device User Manual New Name
Tyco Safety Products/Sensormatic anti theft device New Name
users manual
Company Confidential AMS-9040 Controller To the Installer Installation and Service Guide This installation and service guide explains how to install, setup, and service the AMS-9040 controller. Parts required to install this system are: AMS-9040 Controller (ZEAISLEPP) Digital AM antennas (various) Extension bracket 0500-9792-01 (optional) AMS-9040 Controller Keyswitch (optional) Other documents that may be required for installation are: Contents Planning Guide, 8200-0367-01 Antenna Installation Guide (various) Antenna Controller Keyswitch, 8200-0367-04 Note: To the Installer....................................................... 1 About the Product.................................................. 2 Operation ........................................................... 2 Device Connections ........................................... 3 Installation Features........................................... 7 Service Features ................................................ 8 Installation ............................................................. 9 Installation Requirements .................................. 9 Installation Procedure ...................................... 10 Power Connections .......................................... 13 Sample Hookups.............................................. 14 Troubleshooting................................................... 15 System Status Alert Codes .............................. 15 Laptop/Modem Connections ............................ 16 Fuse Replacement ........................................... 17 Specifications ...................................................... 18 Declarations ........................................................ 18 Because customer requirements dictate the placement of system components, your Sensormatic representative will supply this information separately. If this product was installed in a European Union or European Free Trade Association member state, please give the Declaration of Conformity included with this product to the manager or user. By law, this information must be provided to the user. There may be restrictions on the installation of certain antennas in certain countries. Please see the antenna installation guides for documentation of the restriction. Appendix A: About Auto Sync ........................... 19 © 2004 Sensormatic AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 9 1 of 20 Company Confidential Operation About the Product The controller deters theft by activating an alarm when it detects the unique response of an active Ultra•Max hard plastic tag or disposable label. The AMS-9040 controller is part of a four-channel EAS detector used to detect EAS tags/labels at store exit(s). The controller: Supports transceiver (Tx/Rx) antennas, auxiliary receiver antennas, and noise coils in any combination up to the maximum specified. Supports controller-assisted tuning of Digital AM antennas. Can power and control up to two remote alarms. Also supports externally powered alarm devices and beacon lamps, an alarm management device, and a Sensormatic Sync Link wireless sync device. Has four relays used to trigger externallypowered alarm devices. To detect a tag, the antenna(s) connected to the controller emit a magnetic field close to the tag/label’s natural frequency causing it to vibrate or “ring” at the frequency of the field. When the field is removed, energy in the tag/label dissipates causing an exponential ring down. The controller processes signal inputs picked up by the antennas to determine if they are indicative of ring down. If they are, then the controller activates an alarm. Supports RS485 networking. Has connections for hardwired sync and transmit inhibit functions. Audible and visual indicators located on top of each antenna indicate an active tag/label is between the antennas. Alternately, the controller can trigger a remote alarm module, or double-pole double-throw relay, one for each antenna. The controller can also trigger externally powered devices such as a security camera. Can be placed on a shelf or mounted to a wall. Consists of an integral cable tray/mounting bracket assembly and a controller housing that attaches to it. Two captive ¼-turn fasteners in the tray secure it to the controller. Nineteen knockouts in the cable tray support exposed cables or cables in conduit. There are designated knockouts for Class 2 wiring from low voltage devices, Class 2 “wet” wiring from an alarm management device, and Class 3 wiring from a transmit antenna. Three knockouts in the tray support an exposed ac cable or the cable in conduit. A U-shaped opening in the side of the tray allows access for a power cord, if used instead of the ac cable. Antenna coils can be set to aiding or figure-8. Maximum operating current is as follows for each coil configuration: Aiding Figure 8 Non-European 16A 16A European (except Germany) N/A 12A Germany N/A 10A Maximum cable length between antennas and controller is 15.2m (50ft). Longer cables can reduce performance and operating current. U-shaped opening for power cord Cable Tray 19 knockouts for cables (1 on side, 8 on underside) Tray to controller captive ¼-turn fastener (one at each end) 3 knockouts for hardwired AC (1 on underside) AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 9 2 of 20 Company Confidential Device Connections General-Purpose Connections (P27, P29, P31, P33) Connector pin assignments are listed on pages 4 and 5. Device connections are as follows: Transceiver antenna connections (4) and antenna communication connections (4) General-purpose connections (4) for auxiliary receive antennas and/or noise coils* Remote alarm connections (2) Beacon lamp connections (2) Relay connections (4) Alarm management device connection (1) RS485 connection (1) Wired Tx sync connection (1) Tx inhibit connection (1) Wireless ac synchronization (Sync Link) connection (1) Service connection (1). Four connectors accept auxiliary receive antennas such as Rangers, Digital Pro-Max, Sky•Max, and Satellite receivers, and/or noise coils up to the maximum allowed. These connectors default to Rx function with no auto detection or support for noise canceling coil support. To support noise cancellation, use the service configurator to set these connectors to noise canceling mode. Adjustments to default settings must be saved in the controller for use on the next power cycle or system reset. * Only certain inputs support noise coils. Auxiliary receive antennas or noise coils connected to the general-purpose inputs are designated A, B, C, and D. - Antenna/Coil A connects to connector P27. - Antenna/Coil B connects to connector P29. - Antenna/Coil C connects to connector P31. - Antenna/Coil D connects to connector P33. Transceiver (Tx/Rx) Antenna and Antenna Communication Connections IMPORTANT! Each general-purpose connector has a Coil 1 input and a Coil 2 input. Noise coils can only connect to the Coil 1 input. Transceiver antenna connectors and antenna communication connectors support the following transceiver antennas and families: - Digital Door-Max* - Digital Floor-Max* - Digital Pro-Max* - Digital Euro Pro-Max* - Ultra•Loop More about noise coils: A noise coil is used to cancel specific noise interfering with detector operation. Only “Coil 1’ of a receive antenna can be used as a noise coil. To accept a noise coil, the Coil 1 part of each general-purpose input must be reconfigured to noise canceling mode using the service configurator. By moving a noise coil around while monitoring power levels on the service configurator, field personnel find the location where noise cancellation is best. This is where the coil is likely to be installed. The location for noise coil installation must be practical as well as yield satisfactory results. * Controller-assisted tuning applies. See page 7. Transceiver connectors (P1, P24, P4, P35). Four connectors support transceiver antennas designated A, B, C, and D. - Tx/Rx antenna A connects to connector P1. - Tx/Rx antenna B connects to connector P24. - Tx/Rx antenna C connects to connector P4. - Tx/Rx antenna D connects to connector P35. Continued on page 6 Antenna communication connectors (P5, P25, P6, P36). Four connectors support controllerassisted tuning of digital antennas. - Com for antenna A connects to connector P5. - Com for antenna B connects to connector P25. - Com for antenna C connects to connector P6. - Com for antenna D connects to connector P36. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 9 3 of 20 Company Confidential A label inside the controller identifies connectors. SERVICE (RS232) (Behind Cover) Cables pass into enclosure through here. Label Pin 1 - Rx Pin 2 - Tx Pin 3 - Ground Pin 4 - Ground SYNC LINK (Behind Cover) AMS-9040 Controller Pin 1 - Ground Pin 2 - Sync Link out Pin 3 - Sync Link in Pin 4 - Ground Pin 5 - Ground Pin 6 - Vbus AMS-9040 Circuit Board Tx/Rx: PED A (P1), B (P24), C (P4), D (P35) Pin 1 - Black (Bottom coil return) Pin 2 - Red (Bottom coil) Pin 3 - Green (Top coil return) Pin 4 - White (Top coil) Pin 5 - White with an 'X' (Shield) GENERAL-PURPOSE AUX. RECEIVE A (P27), B (P29), C (P31), D (P33) Pin 1 - Black (Coil 1) Pin 2 - Red (Coil 1 return) Pin 3 - Green (Coil 2 return) Pin 4 - White (Coil 2) Pin 5 - White with an 'X' (Shield) ULTRA LINK ALARM MANAGEMENT (P41) Pin 1 - Black Pin 2 - Red Pin 3 - White with an 'X' (Shield) BEACON LAMP (P10) Pin 1 - Black (Lamp A) Pin 2 - Red (+12V signal lamp A) Pin 3 - Black (Lamp B) Pin 4 - Red (+12V signal lamp B) Pin 5 - White with an 'X' (Shield lamp A/B) Continued, next page AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 9 4 of 20 Company Confidential Continued from previous page REMOTE ALARMS (P7) Pin 1 - 12V return Pin 2 - 12V alarm Pin 3 - Alarm 0 Pin 4 - 12V return Pin 5 - 12V alarm Pin 6 - Alarm 1 Pin 7 - Shield (Alarm 0/1) Pin 8 - NC RELAYS C-D (P9) Pin 1 - C (Relay C) Pin 2 - NC (Relay C) Pin 3 - NO (Relay C) Pin 4 - White with an 'X' (Relay C Shield) Pin 5 - C (Relay D) Pin 6 - NC (Relay D) Pin 7 - NO (Relay D) Pin 8 - White with an 'X' (Relay D Shield) WIRED Tx SYNC (P2) RELAYS A-B (P12) Pin 1 - Black (Tx Burst High) Pin 2 - Red (Tx Burst Low) Pin 3 - Green (Arm High) Pin 4 - White (Arm Low) Pin 5 - White with an 'X' (Shield) Pin 1 - C (Relay A) Pin 2 - NC (Relay A) Pin 3 - NO (Relay A) Pin 4 - White with an 'X' (Relay A Shield) Pin 5 - C (Relay B) Pin 6 - NC (Relay B) Pin 7 - NO (Relay B) Pin 8 - White with an 'X' (Relay B Shield) Pin 1 - Black (12V Return) Pin 2 - Brown (RS485 Low) Pin 3 - Red (RS485 High) Pin 4 - Orange (12V Alarm) Pin 5 - White with an 'X' (Shield) AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE ANT COM: PED A (P5), B (P25), C (P6), D (P36) PED INHIBIT (P26) RS485 (P8) Pin 1 - Black (Ped A) Pin 2 - Red (Ped B) Pin 3 - Green (Ped C) Pin 4 - White (Ped D) Pin 5 - White with an 'X' (Shield) Pin 1 - Black (RS485 Low) Pin 2 - Red (RS485 High) Pin 3 - White with an 'X' (Shield) 8200-0367-02, REV. 9 5 of 20 Company Confidential Wireless AC Sync Connection (On Controller) Remote Alarm Connections (P7) This connector can power and control up to two remote alarms, such as a ZC30 or ZC35. Protected by a cover plate, this connector receives a cable from a Sync Link device which, when connected, is automatically used as the timing reference for system functions. See “Automatic AC Line Synchronization” on page 7. Also, see Appendix A. Beacon Lamp Connections (P10) This connector can power and control up to two beacon lamps, supplying up to 12V at 1A for each lamp. RS232 Service Connection (On Controller) Relay Connections (P9, P12) Protected by a cover plate, this RJ22 connector receives the cable from a modem or laptop computer used to communicate with the controller. The controller has four double pole double throw (DPDT) relays, each programmed independently. These relays are used to trigger devices such as externally powered remote alarms and beacon lamps, time lapse VCRs, and security cameras, one device per detection zone. Ped (Tx) Inhibit Connection (P26) This connector has a maximum of four Tx Inhibit pins, each configurable using the service configurator. Each pin, when grounded, turns off a specified transmitter. Each relay requires three wires and a shield. Cable shields share one pin on the connector. Alarm Management and RS485 Connections (P41, P8) “Ultra” connector P41 powers a Sensormatic alarm management device. Connector P8 supports RS485 communication to the device. Wired Tx Sync Connection (P2) This connector is used to wire two AMS-9040 controllers together to synchronize them so they do not interfere with each other. Note: The controller also provides for a slower sequencer level synchronization to allow two Digital Floor-Max antennas to be placed next to each other when driven by different controllers. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 6 of 20 Company Confidential Installation Features Controller-Assisted Antenna Tuning Installation features are as follows: A series of LEDs on the tuning circuit board of a digital AM antenna indicate to field personnel when and where tuning jumpers are to be placed for optimum antenna performance. For specific information, see the installation guide supplied with the antenna. Automatic detect and setup functions Controller-assisted antenna tuning Transmitter current control Wall mounted controller. Requires mounting bracket with extension. Note: Proper AC line delay must be selected before performing controller-assisted tuning. Automatic Detect and Setup Functions Transmitter Current Control Device Detect. The controller automatically detects digital AM antennas, when they are connected to the controller and the controller is powered on. Once these antennas are autodetected, the controller sets them up as transceivers and sets their sequence of operation to “simultaneous-alternating” as shown below. ANTENNA The controller allows transmit current to be adjusted to the maximum allowed for the region of use. SEQUENCE Digital Pro*Max Simultaneous–Alternating Digital Door*Max Simultaneous–Alternating Digital Euro Pro*Max Simultaneous–Alternating Digital Floor*Max Alternating maximum repetition rate is 45Hz. Unknown Alternating maximum repetition rate is 45Hz (60Hz), or 37.5Hz (50Hz).* The controller checks current in each transmitter and the antenna coil configuration: aiding or figure-8. If current reaches a pre-determined level, a signal is sent to software that indicates current is excessive and which antenna is affected. The controller also shuts down the transmitter for one second before operation resumes. Mounting the Controller * When an antenna without device identification, such as an Ultra*Post secondary antenna, is detected, the repetition rate does not exceed this value due to de-rating of capacitors on the capacitor tuning circuit board. DO NOT mount the controller with its fan facing up! Using the mounting bracket supplied, the controller can be mounted as follows: - On a shelf. - On a wall. If required, use the extension bracket provided to enable mounting screws to thread into wall studs. DO NOT mount the controller with its fan facing up! The controller also detects a SyncLink device, when connected. See page 6. Automatic ac line synchronization. Upon power up or system reset, the controller automatically adjusts its operation to the ac input’s frequency and voltage. - To a ceiling. Secure a piece of plywood larger than the mounting bracket to the ceiling structure that holds the drywall. Then attach the bracket to the plywood. Also, to avoid interference from nearby EAS detectors, upon power up or system reset, the controller automatically adjusts the ac-derived timing of its transmit and receive functions to that of nearby EAS transmitters, if detected. Auto sync status is displayed on the service configurator. Note: If a Sync Link device is connected to the controller, the controller automatically uses its signal as the timing reference instead. The service configurator indicates that Sync Link is active. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 7 of 20 Company Confidential Service Features Internal Diagnostics Service features are as follows: The controller provides the following internal diagnostics: Laptop computer service configurator Internal diagnostics The service configurator displays operating current for each antenna. LED status indicator Remote diagnostics via modem, Ethernet, or RS485 network. Must have external converter to support Ethernet. The service configurator displays ambient temperature within the controller. The service configurator enables the controller to be reset remotely after a software download. Service Configurator The controller has runaway software protection. Board diagnostics. A service configurator downloaded to a laptop computer is required to setup and troubleshoot the controller. The service configurator allows you to: LED System Status Indicator An LED system status indicator on the controller indicates the following: Set antenna coil configuration as aiding or figure-8 Customize detection for each antenna Monitor transmit and noise levels from each antenna Monitor transmit current from each antenna Customize alarm setup Turn off transmitters (via pedestal inhibit port) Monitor temperature inside the controller Download new software features/updates to flash memory Provide a system error report Separate a problem into one of three categories: controller, environment, or the device connected to the controller, such as antennas or remote alarms. Green flashing (system on and okay) Yellow flashing (performance downgraded; service recommended) Red flashing in a particular sequence (fault detected, call for service). The number of red flashes identifies a digit in a two-digit alert code (for example, four flashes is the number four). The start of an alert code is indicated by a long LED interval. Then the first digit of the code occurs, followed by a short delay, followed by the second digit. Alert codes are listed on page 15. Remote Diagnostics Remote diagnostics enables the use of a computer at another location to troubleshoot problems and change controller parameters. Note: Special tools are not required when installing the controller as long as antennas are installed in a reasonable noise environment and local transmitters are properly adjusted. The controller must be connected to a properly programmed modem and telephone line, or to an Ethernet or RS485 network. An external adapter is required. Note: If default settings are changed, you do not need to turn the controller off and on to store them. Operating software required: Windows® 95, 98, 2000, or XP. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 8 of 20 Company Confidential Installation Mounting limitations are as follows: Installation Requirements - Mounting options are mounting directly to two metal or wood wall studs, mounting indirectly to a wood board attached to two metal or wood studs, mounting to drywall using suitable hardware that can support the weight, or placing the controller on a shelf. - The wall must support 29.2kg (64.6 lbs) or four times the weight of the controller assembly. Verifying Equipment and Unpacking Verify that all equipment has arrived. Ensure the system configuration is the right one for the installation site. Unpack major components in a back room. At the install site, lay out parts in the order you will need them. Do not clutter the aisle or cause a trip hazard. - When mounting to wall studs, if holes in the controller’s integral cable tray/mounting bracket assembly do not align with the two wall studs, use the extension bracket supplied to achieve alignment. - Do not mount controller with its fan facing up. Installer/Contractor Have electrical work comply with the latest national electrical code, national fire code, and all applicable local codes and ordinances. Coordinate work with other trades to avoid interference. Verify existing site conditions and coordinate with the owner’s representative and appropriate utilities as required. Obtain copies of all related plans, specifications, shop drawings and addenda to schedule and coordinate related work. Thoroughly review the project to ensure that all work meets or exceeds the above requirements. Bring alleged discrepancies to the attention of Sensormatic Electronics. WARNING—RISK OF ELECTRIC SHOCK! During installation, if the antenna must be left unattended, turn off the power or cover high voltage components to prevent unauthorized access to hazardous voltages. Antenna Requirements See antenna installation guide for antenna installation requirements. Equipment Required Basic setup requires the following equipment: Controller Requirements • Antenna controller If using conduit: WARNING! Do not install this product where highly combustible or explosive products are stored or used. • Digital AM antennas (installation instructions are supplied with the antenna) In the cable tray part of the cable tray/mounting bracket assembly, there are three ½” or ¾” knockouts for hardwired ac power and nineteen ½" or ¾" knockouts for antenna and other cables. • Hard tag (non-deactivateable Ultra•Max tag) • Ultra•Max low energy labels. Select knockouts closest to cable connectors. Advanced setup requires the following additional equipment: DO NOT route more cables through conduit than regulation allows. • Laptop with Windows® 95, 98, 2000, or XP operating software • RS232 Ultra•Max programming cable • Service configurator. Parts Required Bracket, extension Tray, cable AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 0500-9792-01 0404-0175-01 8200-0367-02, REV. 8 9 of 20 Company Confidential Installation Procedure 3. Thread cable clamps into the holes. Run cables (except power) through the cable clamps leaving about 30cm (12in) of excess on the other side. Tighten the clamps. This section describes installation procedures for when the controller is to rest on a shelf, or be attached to a wall or ceiling. 4. Attach connectors supplied to the cables, route cables through the rectangular opening in the controller housing, and referring to the diagrams on pages 4 and 5, plug them into the appropriate circuit board connectors: a. Transceiver antenna(s) b. Antenna communication line(s) c. Auxiliary receive antenna(s), if required d. Remote alarm(s), if required e. Beacon lamp(s), if required f. External alarm(s) or other triggered device, if required g. Wired Sync, if required h. Sync Link, if required i. RS485 network, if required j. Alarm management device, if required. When Controller Rests on a Shelf 1. Remove the cover from the top of the controller, then detach the integral cable tray/mounting bracket assembly from the controller. Two captive ¼-turn fasteners secure the assembly. Controller Bracket Assembly ¼-turn fasteners (2) 2. Of the 19 knockouts in the cable tray dedicated to cables, remove the ones closest to the connectors they are associated with. DO NOT remove the three knockouts used to access the ac connection area. Observe Class 2, Class 2 “wet”, and Class 3 requirements silkscreened on the cable tray. 5. Connect ac power (see page 13). 6. Attach the controller to the cable tray/mounting bracket assembly using the two ¼-turn fasteners. 19 knockouts for cables (1 on side, 8 on underside) 3 knockouts for hardwired AC (1 on underside) AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 10 of 20 Company Confidential Wall Mounting 5. If using cable clamps: Thread cable clamps into the holes. Run cables (except power) through the cable clamps leaving about 30cm (12in) of excess on the other side. Tighten the clamps. WARNING! The wall must be able to support 29.2kg (64.6 lbs). 1. Remove the cover from the top of the controller, then detach the integral cable tray/mounting bracket assembly from the controller. Two captive ¼-turn fasteners secure the assembly. If using conduit: Attach conduit to the cable tray and run cables to the controller. 6. Attach connectors supplied to the cables, route cables through the rectangular opening in the controller housing, and referring to the diagrams on pages 4 and 5, plug them into the appropriate circuit board connectors: a. Transceiver antenna(s) b. Antenna communication line(s) c. Auxiliary receive antenna(s), if required d. Remote alarm(s), if required e. Beacon lamp(s), if required f. External alarm(s) or other triggered device, if required g. Wired Sync, if required h. Sync Link, if required i. RS485 network, if required j. Alarm management device, if required. Controller Bracket Assembly ¼-turn fasteners (2) 2. Place the bracket part of the assembly on the wall, level it, and mark mounting hole locations. WARNING! Mounting hole locations must align with two wall studs. If not, use the extension bracket supplied. 7. Connect ac power (see page 13). 8. Attach the controller to the cable tray/mounting bracket assembly using the two ¼-turn fasteners. Ensure mounting holes align with wall studs. Note: If mounting with the cable tray vertical, hook the metal flange attached to the bottom of the controller onto the mounting bracket to hold the controller in place while you slide it into position. 3. Secure the cable tray/mounting bracket assembly to each of two wall studs. 4. Of the 19 knockouts in the cable tray dedicated to cables, remove the ones closest to the connectors they are associated with. DO NOT remove the three knockouts used to access the ac connection area. Observe Class 2, Class 2 “wet”, and Class 3 requirements. Flange 19 knockouts for cables (1 on side, 8 on underside) 3 knockouts for hardwired AC (1 on underside) AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 11 of 20 Company Confidential Ceiling Mounting 4. Of the 19 knockouts in the cable tray dedicated to cables, remove the ones closest to the connectors they are associated with. DO NOT remove the three knockouts used to access the ac connection area. Observe Class 2, Class 2 “wet”, and Class 3 requirements. WARNING! The ceiling must be able to support 29.2kg (64.6 lbs). 1. Remove the cover from the top of the controller, then detach the integral cable tray/mounting bracket assembly from the controller. Two captive ¼-turn fasteners secure the assembly. Controller Bracket Assembly ¼-turn fasteners (2) 19 knockouts for cables (1 on side, 8 on underside) 2. Cut a piece of plywood larger than the mounting bracket and large enough to attach two ceiling beams that support the drywall or hard ceiling. Secure the plywood to the beams using suitable hardware. 3 knockouts for hardwired AC (1 on underside) 5. If using cable clamps: Thread cable clamps into the holes. Run cables (except power) through the cable clamps leaving about 30cm (12in) of excess on the other side. Tighten the clamps. 3. Place the bracket part of the assembly on the plywood and mark mounting hole locations. Then secure the cable bracket to the plywood. If using conduit: Attach conduit to the cable tray and run cables to the controller. 7. Attach connectors supplied to the cables, route cables through the rectangular opening in the controller housing, and referring to the diagrams on pages 4 and 5, plug them into the appropriate circuit board connectors: a. Transceiver antenna(s) b. Antenna communication line(s) c. Auxiliary receive antenna(s), if required d. Remote alarm(s), if required e. Beacon lamp(s), if required f. External alarm(s) or other triggered device, if required g. Wired Sync, if required h. Sync Link, if required i. RS485 network, if required j. Alarm management device, if required. Ensure mounting holes align with wall studs. 8. Connect ac power (see page 13). 9. Attach the controller to the cable tray/mounting bracket assembly using the two ¼-turn fasteners. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 12 of 20 Company Confidential Power Connections Hardwired Cable Ac power connects to the controller using a power cord or hardwired cable. CAUTION: Use only copper wire. The power source can be 100-120Vac or 220-240Vac. Referring to the figure below: The controller automatically senses the voltage so no jumper settings are required. 1. Remove one of the three knockouts accessing the ac connection area in the cable tray. Thread a cable clamp into the hole. WARNING—RISK OF ELECTRIC SHOCK! The ac power cord could be carrying 120Vac or 240Vac. 2. Route the ac cable through a cable clamp, leaving about 15.2cm (6in) out the other side. Tighten the clamp around the cable. CAUTION: When using a power cord, a socket-outlet must be installed near the controller and in an easily accessible location. 3. Expose about 5cm (2in) of insulated wires: hot, common, and ground. 4. Using a small screwdriver, connect ac wires to the two-pin connector: white wire to N (neutral); black wire to L (line). Connect the green wire to ground on the controller chassis. Für Installationen mit einem Stromkabel muß die Steckdose an einem Standort installiert werden, welcher einfachen Zugang erlaubt. 5. Plug the short power cord into the IEC320 receptacle in the controller housing. CAUTION: A 6A, 2 pole, ganged disconnect device, which also provides short circuit and overload protection, and has a minimum 3mm open circuit clearance, in accordance with the National Electric Code and applicable local codes must be installed by a licensed electrician at a location readily accessible to the equipment. 6. Return to the installation procedures beginning on page 10. Ein 6A, 2-poliges, gekoppeltes Ausschaltgerät, welches auch über einen Kurzschluß- sowie Überbelastungsschutz verfügt, und einen minimum 3mm offenen Schaltabstand aufweist, nach Übereinstimmung mit den Nationalen Elektrischen Regelungen sowie lokalen Regeln, muß an einem Standort installiert werden, welcher einfachen Zugang zum Gerät erlaubt. U-Shaped Opening IEC320 Receptacle Power Cord Referring to the figure opposite: 1. Route the power cord through the U-shaped opening accessing the ac connection area in the cable tray. DO NOT remove the three knockouts used to access the ac connection area. AC Knockouts (3) 2. Plug the cord into the IEC320 receptacle in the controller housing. Cable Plug AC Connections 3. Return to the installation procedure beginning on page 10. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 13 of 20 Company Confidential Sample Hookups Because antennas and equipment can be connected to the controller in various ways based on the number of store exits involved, security zones required, coverage desired, and customer preferences, system configurations are too numerous to describe in this document. Instead, study the sample systems shown in this section to provide a feel for how to connect these devices. (TBD) AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 14 of 20 Company Confidential When a status alert occurs, the LED indicator changes color and pattern. Red is used for serious or critical system alerts while yellow is for less serious alerts and warnings. Troubleshooting System Status Alert Codes The number of red flashes identifies a digit in a two-digit error code (for example, four flashes is the number four). The start of an error code is indicated by a long LED interval. Then the first digit of a two-digit error code occurs, followed by a short delay, followed by the second digit. An alert code does not necessarily mean action is taken; it simply is a notification that the system is performing some operation. Most alert conditions are automatically resolved. Up to 80 alert codes are displayed by the Status LED, except codes that begin or end with a zero such as 0-9 and 10, 20, 30, 40, 50, 60, 70, 80 and 90. Codes not displayed on the LED may be accessed only via the service configurator. Alert codes are stored in RAM and lost when the controller is reset. Code storage has a time stamp in days, hours, minutes, seconds, milliseconds/ ticks of when the system alert occurred. Fault Condition Monitoring The controller generates alert codes. Software reads the codes, reports them, and takes corrective action if possible depending on the code received. The following critical faults are backed up with hardware support and provide the necessary action when encountered. Current fault 1 per channel Fan fault Ambient temperature fault. Primary current fault Secondary current fault Last resort current fault to maintain Class 2 wiring requirements. Alert codes require different actions: critical, severe, hardware, and warning. These codes repeat until the condition is resolved. 1. Critical. Critical and Fatal System Alerts are displayed on the System Alert LED until a timer resets the system. If the timer is not enabled, a unique LED sequence indicates that this condition has occurred and repeats continuously. 2. Severe. Severe System Alert codes are displayed by the System Alert LED and result in the software recovering from the error in a deterministic and reliable method. 3. Hardware. Hardware System Alert codes are displayed by the System Alert LED and result in the software and hardware working together to recover from the error in a deterministic and reliable method when the Alert is resolved. 4. Warning. Warning System Alert codes are displayed by the System Alert LED and result in the software recovering from the error in a deterministic and reliable method. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE Alert Codes Alert codes are as follows: 11 Illegal Instruction 12 Unimplemented Interrupt 13 NVM Write Failed 14 Invalid Device 15 Sequence Table Error 16 Out of Memory 17 Undecided: No Split 18 Watchdog: Task Reset 21 AntA S/W Current Fault 22 AntB S/W Current Fault 23 AntC S/W Current Fault 24 AntD S/W Current Fault 25 H/W Current Fault 26 AntA Current Sense Fault 27 AntB Current Sense Fault 28 AntC Current Sense Fault 29 AntD Current Sense Fault 31 Ped A Not Tuned 32 Ped B Not Tuned 33 Ped C Not Tuned 34 Ped D Not Tuned 35 Ped A Tuning TX Off 36 Ped B Tuning TX Off 8200-0367-02, REV. 8 15 of 20 Company Confidential Laptop/Modem Connections 37 Ped C Tuning TX Off 38 Ped D Tuning TX Off 39 Sequence Table Mismatch 41 Missing Zero Crossing 42 Wired Sync: Missing Signal 43 Temperature Fault • External modem 44 S/W Temperature Fault • DB25 male to RJ12/RJ11 female connector 45 PWM Fault • RJ11 male to RJ10 male cable 46 Fan Fault 49 Realtime Error Procedure 51 Autosetup Owner Timeout 52 Autosetup Release W/O Lock 1. Prepare the DB25 to RJ12/RJ11 null modem connector. 53 Autosetup Buffer Overrun 54 Autosetup Mailbox Full A modem enables you to use your computer to dial-up the controller for remote service. Hardware required is as follows: 55 56 Notch Select Timeout 57 Window Select Timeout 58 Autosetup Illegal Owner 61 Detector Overrun 62 Alarm Mailbox Full 63 Host Comm Mailbox Full 64 Host Comm Mailbox Full 71 Host Comm Mailbox Full Signal Rx Tx Gnd RJ12/RJ11 Inside View DB25 Pin 3 Pin 2 Pin 7 Controller-Assisted Tuning Disabled DB25 If configurator-assisted tuning cannot be performed, a message indicating the cause will be posted on the service configurator. Causes the software recognizes are: - Tx set to off in the service configurator. - Tx inhibit active. - Auto line delay not ready. - Key switch turned to off (locked). 2. Connect the DB25 connector to the modem. 3. Connect the RJ11 connector to the DB25 to RJ12/RJ11 connector. Once the CE has turned the transmitter on, controller-assisted tuning can be performed. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE RJ12 Pin 2 Pin 3 Pin 4 8200-0367-02, REV. 8 16 of 20 Company Confidential Fuse Replacement The controller contains two 5A, 250V, slow-blow fuses. To replace the fuse(s) in the controller, do the following: Fuses (2) 1. Detach the controller from the cable tray. Two screws secure the tray, one on each side. 2. On the controller, pry the rectangular cover plate from the IEC320 receptacle using a small slotted screwdriver. Two spring-loaded fuses should pop out. 3. Replace the blown fuse (or fuses) with 5A, 250V slow-blow fuses (P/N 5111-0028-11). 4. Reattach the cover plate to the receptacle. 5. Attach the controller to the cable tray using two screws previously removed. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 17 of 20 Company Confidential Specifications Declarations Electrical Regulatory Compliance EMC .............................. 47 CFR, Part 15 EN 300330-1 U1.3.2 (2002) ETSI EN 300330-2 V1.1.1 (2001-06) ETSI EN 301489-3 V 1.2.1 (2000-08) ETSI EN 301489-1 V 1.2.1 (2000-08) RSS210 Power Supply Primary input ............................100-120Vac or 220-240Vac @ 50–60Hz Primary power fuse...................5A, 250V, slo-blow, hi-breaking Current draw.............................4.0Arms @ 120Vac Input power ...............................<400W Safety............................ UL 60950 CSA C22.2 No 60950 EN 60950 Transmitter Operating frequency .................58 kHz (±200Hz) FCC COMPLIANCE: This equipment complies with Part 15 of the FCC rules for intentional radiators and Class A digital devices when installed and used in accordance with the instruction manual. Following these rules provides reasonable protection against harmful interference from equipment operated in a commercial area. This equipment should not be installed in a residential area as it can radiate radio frequency energy that could interfere with radio communications, a situation the user would have to fix at their own expense. Transmit burst duration.............1.6ms Transmit current maximum .......16A peak Burst Repetition Rate: Based on 50Hz ac ....................75Hz or 37.5Hz Based on 60Hz ac ....................90Hz or 45Hz Receiver EQUIPMENT MODIFICATION CAUTION: Equipment changes or modifications not expressly approved by Sensormatic Electronics Corporation, the party responsible for FCC compliance, could void the user's authority to operate the equipment and could create a hazardous condition. Center frequency ......................58 kHz Receive coil resistance .............1.6 ohms (±5%) Alarm Other Declarations Alarm relay output.....................DPDT contacts Contact switching current .........1.0A max. WARRANTY DISCLAIMER: Sensormatic Electronics Corporation makes no representation or warranty with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Sensormatic Electronics Corporation reserves the right to revise this publication and make changes from time to time in the content hereof without obligation of Sensormatic Electronics Corporation to notify any person of such revision or changes. Contact switching voltage .........28V max. Lamp/Audio duration.................1–30 sec. (1 sec. increments) Environmental Ambient temperature ................0°C to 50°C (32°F to 122°F) LIMITED RIGHTS NOTICE: For units of the Department of Defense, all documentation and manuals were developed at private expense and no part of it was developed using Government Funds. The restrictions governing the use and disclosure of technical data marked with this legend are set forth in the definition of “limited rights” in paragraph (a) (15) of the clause of DFARS 252.227.7013. Unpublished - rights reserved under the Copyright Laws of the United States. Relative humidity ......................0 to 90% non-condensing Mechanical Length.......................................50.8cm (20in) TRADEMARK NOTICE: Sensormatic is a registered trademark of Sensormatic Electronics Corporation. Other product names mentioned herein may be trademarks or registered trademarks of Sensormatic or other companies. Width with bracket ....................43.4cm (17.1in) Width without bracket ...............32.2cm (14.3in) Height .......................................15cm (5.9in) Weight ......................................7.3kg (16.1lbs.) No part of this guide may be reproduced in any form without written permission from Sensormatic Electronics Corporation. MDR 04/04 AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 18 of 20 Company Confidential Appendix A: About Auto Sync Too much ambient noise. During initialization, the controller determines if EAS transmitters are nearby. If noise in the environment prevents the location other transmitters and if this is the first power on of the controller, the delay is set to zero. If this is not the first power on of the controller, the zero crossing delay is retrieved from storage within the controller and the service configurator displays “Too Much Noise”. Operation continues as normal. The user is advised that the system performance might be compromised. The status LED flashes yellow to indicate system performance is downgraded. Note: Auto Sync is expected to be only about 80% reliable due to external environmental issues. Initialization Phase Auto sync initialization occurs during power up or system reset. During initialization, auto sync can have four different outcomes depending on whether or not nearby EAS transmitters are detected, whether they are properly aligned with the ac-derived functions of the controller, and whether too much ambient noise exists No transmitters detected. During initialization, the controller determines if EAS transmitters are nearby. If none are found, transmitter delay is set to zero if this is the initial power on, or set to the value stored in NVM if this is not the initial power on. The service configurator displays "No Signal” and normal operation proceeds. Transmitters detected and aligned. During initialization, the controller determines if EAS transmitters are nearby. If transmitters are found, and are correctly aligned, transmitter delay is calculated and set to that value, and the value is stored in the controller for reference. The service configurator displays “Locked” and normal operation proceeds. Sync Link Detection The Sync Link port is scanned for activity. If activity is found, the controller automatically switches over to using the Sync Link signal as the timing reference. The service configurator indicates that the Sync Link is active. Note: If the Sync Link device does not receive the timing reference signal, it will add up to 60 additional pulses (±100µs). If the controller stops receiving the required pulse signals, it will measure the delay from the zero crossing to the SYNCB signal and start transmitting at that delay until it reacquires the Sync Link pulse. Transmitters detected and unaligned. During initialization, the controller determines if EAS transmitters are nearby. If transmitters are found, and are not correctly aligned, transmitter delay is set to zero if this is the first power on of the controller, or if not, the delay value is set according to the value retrieved from the controller and the service configurator displays “Too Many Signals”. Operation continues as normal. The user is advised that system performance might be compromised. The yellow LED flashes to indicate system performance is downgraded. AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE Note: The controller stores the zero crossing delay for the instance when, during subsequent power cycles, the controller could not determine a reliable lock. Instead of using zero for the delay, the controller uses the zero crossing delay stored. 8200-0367-02, REV. 8 19 of 20 Company Confidential AMS-9040 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0367-02, REV. 8 20 of 20
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