Ultima Electronics UECMINI2K Scanner User Manual Manual
Ultima Electronics Corp Scanner Manual
Manual

TrobleShooting
Preface
Frequently Asked Question
Preface
This section describes some abnormal conditions that may appear in the scanner.
If your scanner fails to operate normally, first look through the symptoms listed
below and find the one that is closest to your scanner's symptom. Try to solve the
problem according to the recommended remedies listed under each symptom.
Frequently Asked Question
If your scanner fails to operate normally, first look through the symptoms listed
below and find the one that is closest to the symptom of your scanner. Then
follow the recommended remedies listed for that symptom.
No Symptom Remedy
01 Scanner does not react. Please follow these steps:
1. Make sure the USB cable is properly
connected.
2. Reselect the scanner source in the application.
3. Reinstall the scanner driver.
4. Reboot your computer.
02 Scanning speed is too slow. • Lower the resolution (reduce the DPI)
03 You cannot find the "Power
Switch". • The scanner does not have a power switch. It
is normal for the green LED to remain on.
04 The image on the screen is
too dark or too bright. • Monitors of different brands have different
Gamma values which affect the brightness of
the image displayed in the Preview Window.
Please open the TWAIN source, and click the
Monitor Calibration icon on the Preferences
page to adjust the Gamma value of the image.
You should use the same procedure if this
problem occurs in image processing software.

• Remove the display screen filter if you have
one.
• Adjust the light source on your desk.
05 The scanned image is too
dark or too bright. • Adjusting the monitor’s Gamma value only
changes the brightness of the monitor, not that
of the scanned image itself. Please open the
TWAIN source and adjust the brightness on
the Main page. You can also click the Gamma
icon in the Advance page to adjust the
Gamma value.
• Remove the display screen filter if you have
one.
• Adjust the light source on your desk.