Uniden America UB372 ANALOG SCANNING RECEIVER User Manual

Uniden America Corporation ANALOG SCANNING RECEIVER Users Manual

Users Manual

BC75XLT Owner’s Manual  © 2012 Uniden America Corporation  Printed in Vietnam  Fort Worth, Texas  U01UB372ZZZ(0)BC
 2PRECAUTIONSBefore you use this scanner, please read and observe the following.IMPORTANTThis scanning radio has been manufactured so that it will not tune to the radio frequencies assigned by the FCC for cellular telephone usage. The Electronic Communications Privacy Act of 1986, as amended, makes it a federal crime to intentionally intercept cellular or cordless telephone transmissions or to market this radio when altered to receive them. The installation, possession, or use of this scanning radio in a motor vehicle may be prohibited, regulated, or require a permit in certain states, cities, and/or local jurisdictions. Your local law enforcement ocials should be able to provide you with information regarding the laws in your community. Changes or modications to this product not expressly approved by Uniden, or operation of this product in any way other than as detailed by this Operating Guide, could void your authority to operate this product.EARPHONE WARNING! Be sure to use only a monaural earphone with this scanner. You can also use an optional stereo headset. Use of an incorrect earphone or mono headset might be potentially hazardous to your hearing. The output of the phone jack is monaural, but you will hear it in both headphones of a stereo headset.
 3Set the volume to a comfortable audio level coming from the speaker before plugging in the monaural earphone or headset. Otherwise, you might experience some discomfort or possible hearing damage if the volume suddenly becomes too loud because of the volume control or squelch control setting. This might be particularly true of the type of earphone that is placed in the ear canal.
 4CONTENTSPRECAUTIONS ......................................2THE FCC WANTS YOU TO KNOW ......................7SCANNING LEGALLY ................................... 8INTRODUCTION ....................................10BC75XLT FEATURE HIGHLIGHTS ....................... 10FREQUENCY RANGE ..................................13USA BAND PLAN  .....................................14CANADA BAND PLAN ................................. 16SCANNING BASICS .................................17WHAT IS SCANNING? .................................17WHAT IS SEARCHING? ................................17Conventional Scanning ............................18Simplex Operation .................................18Repeater Operation ................................19WHAT ARE BANKS? ...................................19Channel Storage Banks ............................19Service Search Bands ..............................19Custom Search Ranges  ............................20WHERE TO LEARN MORE ..............................20SETUP .............................................21WHAT’S IN THE BOX?  .................................21SETTING UP THE SCANNER ...........................22Connect the Antenna ..............................22Connect an Optional Earphone/Headphone ........23Connecting an Optional Extension Speaker .........23Adjusting the Belt Clip .............................23POWERING THE SCANNER ............................23Installing Non-Rechargeable Batteries ..............24
 5Installing Rechargeable Ni-MH Batteries ............24Charging the Ni-MH Batteries through  USB Connection ...................................25Low Battery Alert ..................................27TURN ON THE SCANNER   .............................27Adjust Squelch ....................................28Adjusting for Interference ..........................28BC75XLT CONTROLS AND DISPLAY ..................29HARDWARE DESCRIPTION ............................29Keypad ............................................ 29Scroll Control Knob ................................31LCD DISPLAY .........................................32OPERATION ........................................35SEARCHING  ..........................................35Quick Search ......................................35Custom Search ....................................36Service Search .....................................37STORING FREQUENCIES  ..............................38Erasing a Stored Frequency ........................39SCANNING ...........................................39Enabling/Disabling Channel Banks .................39Scan the Stored Channels ..........................40Manually Select a Channel .........................40SPECIAL FEATURES .................................42CLOSE CALL® RF CAPTURE ............................42Close Call Operation Mode .........................42Using Close Call Mode   ............................43LOCKING OUT CHANNELS AND FREQUENCIES ........44Temporary Lock Out ...............................45Permanent Lock Out ...............................45
 6Unlock ............................................45PRIORITY .............................................46DELAY ................................................47KEYLOCK .............................................48BACKLIGHT ...........................................49PC PROGRAMMING ...................................49TROUBLESHOOTING  ...............................50CARE AND MAINTENANCE ..........................53RESETTING THE SCANNER ............................53GENERAL USE ........................................53LOCATION ............................................53CLEANING ............................................54REPAIRS ..............................................54BIRDIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54SPECIFICATIONS ...................................56ONEYEAR LIMITED WARRANTY  ....................58
 7THE FCC WANTS YOU TO KNOWWARNING!  Uniden does not represent this unit to be water proof. To reduce the risk of re or electrical shock, do not expose this unit to rain or moisture.Uniden® and Close Call® are registered trademarks of Uniden America Corporation. Other trademarks used throughout this manual are the property of their respective holders.This scanner has been tested and found to comply with the limits for a scanning receiver, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This scanner generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this scanner does cause harmful interference to radio or television reception, which can be determined by turning the scanner on and o, you are encouraged to try to correct the interference by one or more of the following methods:• Reorient or relocate the receiving antenna• Increase the separation between the scanner and the receiverThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must
 8accept any interference received, including interference that may cause undesired operation.SCANNING LEGALLYYour scanner covers frequencies used by many dierent groups, including police and re departments, ambulance services, government agencies, private companies, amateur radio services, military operations, pager services, and wireline (telephone and telegraph) service providers. It is legal to listen to almost every transmission your scanner can receive. However, there are some transmissions that you should never intentionally listen to. These include: • Telephone conversations (cellular, cordless, or other private means of telephone signal transmission) • Pager transmissions • Any scrambled or encrypted transmissions According to the Electronic Communications Privacy Act (ECPA), you are subject to nes and possible imprisonment for intentionally listening to, using, or divulging the contents of such a conversation unless you have the consent of a party to the conversation (unless such activity is otherwise illegal). This scanner has been designed to prevent the reception of cellular telephone transmissions and the  decoding of scrambled transmissions. This is done to comply with the legal requirement that scanners be manufactured so they are not easy to modify to pick up these transmissions. Do not open your scanner’s case to make any modications that could allow it to pick up transmissions that are illegal to monitor. Modifying or tampering with your scanner’s internal
 9components or using it in a way other than as described in this manual could invalidate your warranty and void your FCC authorization to operate it.In some areas, mobile use of this scanner is unlawful or requires a permit. Check the laws in your area. It is also illegal in many areas (and a bad idea everywhere) to interfere with the duties of public safety ocials by traveling to the scene of an incident without authorization.
 10INTRODUCTIONThank you for purchasing a Uniden BC75XLT handheld scanner. The scanner is versatile, compact, and easy to use.  In addition to its standard scanning features, your scanner also includes Close Call® RF capture technology designed to help you detect and identify strong local radio signals in your area.You can program up to 300 frequencies into the scanner’s memory. The scanner lets you scan transmissions and is preprogrammed with service bands for your convenience. You can quickly search those frequencies most commonly used by police and other agencies without tedious and complicated programming. The scanner gives you direct access to over 32,000 exciting frequencies.Use your scanner to monitor: • Police and re departments (including rescue and paramedics) • NOAA weather transmissions • Business/Industrial radio • Utilities • Marine and amateur (ham radio) bands • Aircraft band BC75XLT FEATURE HIGHLIGHTSClose Call® RF Capture Technology - you can set the scanner so it detects and provides information about nearby radio transmissions. See page 42 for more information on the Close Call RF feature.
 11PC Programming - lets you program your scanner using your PC.Custom Search - lets you program up to 10 custom search ranges and search any or all of those ranges.Quick Search - allows you to enter a frequency and start searching up or down from that frequency.Turbo Search - increases the search speed from 100 to 300 steps per second automatically for bands with 5 kHz steps.Search Lockout - allows you to lock out up to 200 search frequencies (100 temporary and 100 permenant) in Custom, Service, Close Call, or Quick Search modes.Lock-Out Function - lets you set your scanner to skip over specied channels or frequencies when scanning or searching. You must manually unlock these channels.Temporary Lock-Out Function - lets you set your scanner to skip over specied channels or frequencies when scanning or searching. This temporary lock-out releases when you manually unlock the channels or frequencies or when you power down the scanner.Priority Channels - You can program one channel in each bank (10 channels total) as a priority channel. The scanner checks that channel every 2 seconds while it scans the bank so you do not miss transmissions on those channels. (Default=Priority O )Priority Scan - lets you set the Priority feature to check each channel every 2 seconds regardless of whether or not the scanner is receiving transmissions.
 12Priority Scan with Do Not Disturb - lets you set the Priority feature to check each channel every 2 seconds as long as the scanner is not receiving transmissions. Duplicate Channel Alert - lets you know when you have entered a frequency that is already registered on another channel.Channel Storage Banks - the scanner has 10 banks. You can store up to 30 frequencies into each bank (for a total of 300 frequencies), so you can more easily identify calls.Two-Second Scan Delay - delays scanning for about 2 seconds before moving to another channel so you can hear more replies that are made on the same channel.Do Not Disturb prevents the scanner from interrupting transmissions during receiving.Ten Service Bands - frequencies are preset in separate Weather, Police, Fire/Emergency, Marine, Racing, Civil Air, HAM Radio, Railroad, CB Radio, and Other (Other = FRS/GMRS/MURS) bands to make it easy to locate specic types of calls.Key Lock - lets you lock the scanner’s keys to help prevent accidental changes to the scanner’s programming.Direct Access - lets you directly access any channel.Display Backlight - makes the scanner easy to read in low-light situations.Flexible Antenna with BNC Connector - provides adequate reception in strong signal areas and is designed to help prevent antenna breakage. You can also connect an external antenna for better reception.
 13Memory Backup - keeps the frequencies stored in memory for an extended time if the scanner loses power.Three Power Options - Use the supplied USB cable to charge the BC75XLT through your computer or other USB charging port. You can also power the scanner using two AA rechargeable Ni-MH batteries (not included) or optional alkaline batteries.Key Conrmation Tones - the scanner sounds a tone when you perform an operation correctly, and an error tone if you make an error.Battery Low Alert - warns you when battery power gets low. The Battery Low icon ashes (   ) and a battery low tone sounds every 15 seconds until the scanner is recharged, turned o, or drained completely.Battery Save - works when there is no transmission for 1 minute in Scan Hold mode and in any Search Hold mode (does not work in Priority Scan and Close Call Scan modes). This feature turns o RF power for 1 second and turns it on in 300ms intervals to extend the battery live.Scan/Search Delay/Resume - controls whether the scanner pauses at the end of the transmission to wait for a reply. You can set the Delay time for each Channel, Close Call Search, Custom Search, and Service Search mode. FREQUENCY RANGEThese tables list the frequency ranges, default  frequency step, default mode (AM or NFM), and type of transmissions you can hear for each range for USA or Canadian bands.
 14Select the band plan (USA or Canada) when you turn on the scanner (default = USA). Press and hold the     key for 2-3 seconds to turn on the scanner while pressing and holding 1 for USA or 2 for Canada.  The band plan will remain until you change it again.USA BAND PLAN Frequency Range (MHz)Step (kHz)Mode Transmission25.00000-27.99500 5.0 AM Citizens Band/Business Band28.00000-54.00000 5.0 NFM 10 Meter  Amateur Band108.00000-136.99166 8.33 AM Aircraft Band137.00000-150.77000 5.0 NFM Military Band
 15Frequency Range (MHz)Step (kHz)Mode Transmission150.77500-150.81250 7.5 NFMVHF High Band150.81500-154.45250 7.5 NFM154.45625-154.47875 7.5 NFM154.48250-154.51250 7.5 NFM154.51500-154.52500 5.0 NFM154.52750-154.53500 7.5 NFM154.54000-154.60750 7.5 NFM154.61000-154.64750 7.5 NFM154.65000-157.44750 7.5 NFM157.45000-157.46500 5.0 NFM157.47000-163.24500 7.5 NFM163.25000-173.20000 12.5 NFM173.20375-173.21000 6.25 NFM173.21500-173.22000 5.0 NFM173.22500-173.38750 12.5 NFM173.39000-173.39625 6.25 NFM173.40000-174.00000 5.0 NFM406.00000-512.00000 6.25 NFM UHF
 16CANADA BAND PLANFrequency Range (MHz)Step (kHz)Mode Transmission25.00000-27.99500 5.0 AM Citizens Band/Business Band28.00000-54.00000 5.0 NFM 10 Meter  Amateur Band108.00000-136.99166 8.33 AM Aircraft Band137.00000-174.00000 5.0 NFM Military Band406.00000-512.00000 6.25 NFM UHF
 17SCANNING BASICSThis section provides a background on how scanning works. You don’t really need to know all of this to use your scanner, but some background knowledge will help you get the most from your BC75XLT.WHAT IS SCANNING?Unlike standard AM or FM radio stations, most two-way communications do not transmit continuously. Your BC75XLT scans programmed channels until it nds an active frequency, then stops on that frequency and remains on that channel as long as the transmission continues. When the transmission ends, the scanning cycle resumes until it receives another transmission on a programmed channel. WHAT IS SEARCHING?The BC75XLT searches for active frequencies. This is dierent from scanning because you are searching for frequencies that have not been programmed into the scanner. When you select frequency bands to search, the scanner searches for any active frequency within the lower and upper limits you specify for that band. When the scanner nds an active frequency, it stops on that frequency as long as the transmission lasts. If you think the frequency is interesting, you can program it into one of the bands. If not, you can continue to search.
 18Conventional ScanningConventional scanning is a relatively simple concept. Each group of users in a conventional system is assigned a single frequency (for simplex systems) or two frequencies (for repeater systems). Any time one of them transmits, their transmission always goes out on the same frequency. Up until the late 1980’s this was the primary way that radio systems operated. Even today, there are many 2-way radio users who operate using a conventional system: • Aircraft • Amateur radio • FRS/GMRS users • Broadcast AM/FM/TV stations • Many business radio users When you want to store a conventional system, all you need to know are the frequencies they operate on. When you are scanning a conventional system, the scanner stops very briey on each channel to see if there is activity. If there isn’t, the scanner quickly moves to the next channel. If there is, then the scanner pauses on the transmission until it is over. Simplex OperationSimplex systems use a single frequency for both transmit and receive. Most radios using this type of operation are limited to line-of-sight operation. This type of radio is frequently used at construction job sites and with inexpensive consumer radios such as GMRS/FRS radios. The range is typically 1-8 miles, depending upon the terrain and many other factors.
 19Repeater OperationRepeater systems use two frequencies: one transmits from the radio to a central repeater; the other transmits from the repeater to other radios in the system. With a repeater-based system, the repeater is located on top of a tall building or on a radio tower that provides great visibility to the area of operation. When a user transmits (on an input frequency), the signal is picked up by the repeater and retransmitted (on an output frequency). The user’s radios always listen for activity on the output frequency and transmit on the input frequency. Since the repeater is located very high, there is a very large line of sight. Typical repeater systems provide coverage out to about a 25-mile radius from the repeater location. WHAT ARE BANKS?Channel Storage BanksTo make it easier to identify and select the channels you want to listen to, the 300 channels are divided into 10 channel storage banks containing 30 channels each. You could use each channel storage bank to group frequencies by department, location, area of interest, or any other way you prefer. You can listen to any or all of the banks by using the number keys to turn them on or o.Service Search BandsThe scanner is preprogrammed with many of the frequencies allocated to Weather, Police, Fire/Emergency, Marine, Racing, Civil Air, HAM Radio, Railroad, CB radio, and Other (Other = FRS/GMRS/MURS). Use the 10 bands allocated for
 20these service searches just like the channel storage banks, searching the frequencies using Service Search mode (see page 37).Custom Search RangesCustom Search mode lets you program the upper and lower limits of search ranges. You can then search these 10 custom search ranges starting from the lowest frequency to the highest frequency in the search range you entered. You can turn o ranges you don’t want to search just like turning o (disabling) channel storage banks in Scan mode.Custom search ranges use the same LCD numbers on the display as the 10 channel storage banks (see page 32).WHERE TO LEARN MOREBy itself, this manual really only provides part of what you need to know to have fun scanning – how to program and use the scanner. The website, http://www.radioreference.com, is the Internet’s premier source for user-supported radio system information. You can nd lists of frequencies for your area there. This web sites is not aliated with Uniden Corporation.For more information about Uniden and our other products, visit http://www.uniden.com.
 21SETUPWHAT’S IN THE BOX?BC75XLT Scanner Antenna Belt Clip (attached)Not shown: •  USB cable •  Strap •  Owner’s ManualIf any of these items are missing or damaged, immediately contact your place of purchase or Uniden Customer Service at: (800) 297-1023, 8:00 a.m. to 5:00 p.m., Central, Monday through Friday.
 22SETTING UP THE SCANNERConnect the Antenna1.  Align the slots around the antenna’s connector with the tabs on the scanner’s BNC connector. 2.  Slide the antenna’s connector down over the scanner’s connector. 3.  Rotate the antenna connector’s outer ring clockwise until it locks into place.The scanner’s BNC connector makes it easy to connect a variety of optional antennas, including an external mobile antenna or outdoor base station antenna.Note: Always use 50-ohm, RG-58, or RG-8, coaxial cable to connect an outdoor antenna. If the antenna is over 50 feet from the scanner, use RG-8 low-loss dielectric coaxial cable. If it is less than 50 feet, use RG-58. You can get a BNC adapter at local electronics stores.
 23Connect an Optional Earphone/HeadphoneFor private listening, you can plug a 1/8-inch (3.5 mm) mini-plug earphone or stereo headphones (not supplied) into the headphone jack on top of your scanner. This automatically disconnects the internal speaker.Connecting an Optional Extension SpeakerIn a noisy area, an optional extension speaker, positioned in the right place, might provide more comfortable listening. Plug the speaker cable’s 1/8-inch (3.5-mm) mini-plug into your scanner’s jack. If your speaker’s cable ends in a mono plug, use a mono-to-stereo adapter to prevent shorting the audio amplier and reducing volume.WARNING! If you connect an external speaker to the scanner’s headphone jack, never connect the audio output line to a power supply and ground. This might damage the scanner.Adjusting the Belt ClipThe factory-attached belt clip makes it easier to carry the scanner. Use a Phillips screwdriver to adjust (loosen) the mounting screws or remove the belt clip completely. POWERING THE SCANNERUse the provided USB cable to connect your scanner to your computer to charge the Ni-MH batteries (not included) on initial installation and to recharge them. You can also use a power adapter that provides USB charge power (not included, but available at many retailers).  You can also use alkaline (ALK) non-rechargeable batteries (not included).
 24Inside the battery compartment is a switch; set the unit to either ALK or Ni-MH to match the type of battery you’re using.WARNING!  Non-rechargeable batteries can get hot or burst if you try to charge them.CAUTIONS:• When   ashes in the display and the scanner beeps every 15 seconds, recharge or replace the batteries.• Use only fresh batteries of the required size and recommended type.• Always remove old or weak batteries. Batteries can leak chemicals that destroy electronic circuits.• Do not mix old and new batteries, dierent types of batteries (standard, alkaline, or rechargeable), or rechargeable batteries of dierent capacities.Installing Non-Rechargeable Batteries1.  Make sure the power is turned o.2.  Slide the battery compartment cover o.3.  Use a pointed object such as a ballpoint pen to set the battery selection switch inside the compartment to ALK.4.  Insert the batteries as indicated by the polarity symbols (+ and -) marked inside the battery compartment.5.  Replace the battery compartment cover. Installing Rechargeable 2300mAh Ni-MH BatteriesYou can also use two Ni-MH rechargeable batteries to power your scanner.
 251.  Make sure the power is turned o.2.  Slide the battery compartment cover o.3.  Use a pointed object such as a ballpoint pen to set the battery selection switch inside the compartment to Ni-MH.4.  Install two batteries in the compartment as indicated by the polarity symbols (+ and -) marked inside the battery compartment.5.  Replace the battery compartment cover.Note: To prevent damage to Ni-MH batteries, never charge them in an area where the temperature is above 113°F (45°C) or below 40°F (4°C).Charging the Ni-MH Batteries through USB ConnectionThe scanner has a built-in circuit to charge the Ni-MH batteries when a USB cable connects it to a computer (NOT to a USB hub) or to an AC or DC adapter that provides USB charging power.  Verify that the battery selection switch is set to Ni-MH and that only Ni-MH rechargeable batteries are inserted in the scanner before connecting it to your computer.CAUTION:  Never attempt to charge non-rechargeable batteries or install non-rechargeable batteries when the battery selection switch is set to Ni-MH.  1.  Be sure the scanner is turned o. It will recharge only if it is turned o, even with the USB cable connecting it to a computer.2.  Connect the included USB cable to the scanner’s USB port.
 263.  Connect the other end of the USB cable to the computer’s USB port or to an AC or DC adapter that provides USB charging power. Note: If you connect to a computer’s USB port, the PC will prompt you for the drivers for your scanner. To download and install these drivers, go to http://info.uniden.com/UnidenMan4/BC75XLT.4.  The scanner displays CHArg and the low battery icon while it charges the batteries. The screen goes blank after the scanner is completely charged.Dierent status messages may display, depending on the  battery type and scanner status:LCD Message Batt. TypeMeaning Scanner Cond.CHArg Ni-MH Scanner is charging. OffNone Ni-MH Unit is charged. OffNone Ni-MH Scanner is not charging (Battery selection switch is set to Alk.)OffErr CHArg Ni-MH Batteries cannot be charged (dead battery).OffILEgAL Ni-MH USB external power is out of range.OffIf the batteries are good, the scanner charges the batteries. and it operates normally. If the scanner cannot immediately
 27determine if the batteries are good and can be charged, it checks them and displays the battery icon. If the scanner judges the batteries are good, the scanner starts charging and the battery icon disappears. If it cannot regard the batteries as good in 60 seconds, the scanner stops checking and the battery icon blinks.  Low Battery AlertThe Low Battery Alert tone sounds every 15 seconds and the battery icon ashes when the battery voltage is low. If it drops below the threshold, the scanner automatically shuts o until the battery is recharged.TURN ON THE SCANNER Turn on the scanner after it has been completely charged (Ni-MH batteries) or alkaline batteries have been installed.Note: Make sure the antenna is connected before you turn on the scanner.1.  You can select the band plan (USA or Canada) when you turn on the scanner (default = USA). Press and hold the    key for 2-3 seconds to turn on the scanner and then press and hold 1 for USA or 2 for Canada.  The band plan will remain until you change it again.2.  If this is the rst time you have turned on the scanner, All LocOut displays. This means that no frequencies have been saved into channels. Press Srch to begin searching.
 28Adjust SquelchThe scanner recognizes signals as transmissions if they exceed a signal strength threshold. Adjusting the squelch sets this threshold level. Increasing squelch requires a signal to be stronger to be seen as a transmission. If you set the squelch too high, you will risk not receiving transmissions that are lower than that threshold. Reducing the squelch allows weaker signals to be accepted. However, if you lower the squelch too much, you will hear white noise all the time.1.  Press Func and the press down and release the scroll control knob. SqL and a number display.2.  Turn the knob until the interference is gone. Press the scroll control knob again to set the level and return to the previous function.Adjusting for InterferenceThere are several options to adjust your scanner to minimize interference. Try:• Moving the scanner or its antenna away from the source. • Using an optional external antenna designed for multi-band coverage. (You can purchase this type of antenna at a local electronics store). If the optional antenna has no cable, use 50-70 ohm coaxial cable for lead-in. An adapter might be necessary for the optional antennas. • Moving the scanner from high-moisture environments such as the kitchen or bathroom. • Moving the scanner from direct sunlight or near heating elements or vents.
 29BC75XLT CONTROLS AND DISPLAYHARDWARE DESCRIPTIONKeypadYour scanner’s keys have various functions labeled on the key tops. To select the function labeled on a key, simply press the key. To select the function labeled in smaller text on a key, rst press Func then release it. F appears on the display. Press the next key in the function key sequence while F displays. F appears or disappears as you press Func.If your scanner’s keys seem confusing at rst, the following information should help you understand each key’s function.Key/Icon Primary Function KeyHold /   Hold - Stays on a frequency until released.  Close Call - lets scanner lock into nearby transmissions (see page 42).Program/EnterFunctionPSrcDelayPriorityHold/Close CallScanSearch/ServiceLockout/Keypad LockPower/BacklightClear
 30Key/Icon Primary Function KeyScan Cycles through channels looking for transmissions on stored frequencies (see page 39).NASrch/Svc Searches through frequencies looking for transmissions (see page 35).Service Search - cycles through preprogrammed service bands (see page 37).L/O /  Temporarily or permanently lockout a channel or frequency (see page 44).Locks the keypad (see page 48). /  Turn scanner on and o.Turns display backlight on and o (see page 49).1/Pri Enter a numeric 1. Cycles through Priority O, Priority Do Not Disturb, and Priority Scan (see page 46).5/Dly Enter a numeric 5. Turns the Delay function on and o for the current channel (see page 47).
 31Key/Icon Primary Function Key6/PSrc Enter a numeric 6. Sets the Program Custom Search limits (see  page 36).Pgm/E Sets Channel Program mode.Enter.. Clr Press once: enters a decimal.Press twice:  cancels a numeric key input.NAFunc Sets scanner in Function mode.Cancels Function mode.Scroll Control KnobScroll control knobAudio outputAntennaThe scroll control knob has three uses:• Sel - Turn the knob to cycle through selections; press down on the knob to select.• Vol - Press down on the knob and then turn it to adjust the volume. Press it down to select that level.• Sql - Press Func, press down on the knob, and then turn it to adjust the squelch level.
 32LCD DISPLAYLine 1Line 2Line 3Line 4Line 5The display has indicators that show the scanner’s current operating status. The display information helps you understand how your scanner operates.Line Display Description1B:1 - 10 Search mode: Custom Search range.Scan mode: Channel bank.PGM Displays while you store a frequency into a channel.Displays when keypad is locked.
 33Line Display Description2FDisplays when the Function mode is on.▲SEARCH▼Displays during Search mode.DLY  Displays when a 2-second delay at the end of a transmission is on.  /    Displays when the scanner is set to Close Call mode: - Close Call Priority - Close Call Do Not DisturbDisplays and blinks when the battery power gets low.Displays when the rechargeable batteries are charging.T L/OL/OIndicates a locked out frequency.T L/O: Temporary Lock OutL/O: Lock Out3PDisplays when a Priority channel is selected.888 Current channel number.PRI Displays when the Priority feature is active.888.888 Current frequency.25, 33, 50, 66, 75 One of these numbers displays to indicate the frequency step. For example, “25” indicates 0.25kHz.
 34Line Display Description4, 5 Scan Displays when you scan channels.Hold Displays during Scan Hold and Search Hold modes.WX, AIR, FIRE, HAM, POL, RAIL, MRN, CB, RACE, OTHERService bands. These will display with an indicator for the current service band during a Service search.
 35OPERATIONSEARCHINGThe BC75XLT has 10 preset search ranges that display as 1 - 10 across the top of the screen when you press Srch. It also has 10 preset service bands that display in two rows across the bottom of the screen when you press Func + Svc. Note:  Service Search is discussed on page 37.When you press Srch, the BC75XLT begins searching the search ranges until it nds activity. The search range number ashes and it remains on that frequency until activity ends. Press Srch at any time to continue.Press a search range’s corresponding number to turn it o and back on. For example, press 4 to turn search range #4 o. The number 4 will no longer display across the top of the screen.You can search these ranges through:• Quick Search - Designate a starting point to search from.• Custom Search - Designate and store upper and lower frequency limits for each of 10 search ranges. The scanner searches within this range.Quick SearchQuick Search lets you designate a starting point for searching. Once you are searching from this point, you can stop the search and store frequencies in a channel.1.  If the scanner is scanning or searching, press Hold.2.  Enter the frequency using the number and . Clr keys. The scanner automatically rounds the entered number
 36to the nearest valid frequency. For example, if you enter 151.473 (MHz), your scanner accepts it as 151.475. However,  if you enter a frequency that is out of range, the scanner sounds an error tone and Error appears.  Enter another frequency.3.  Press Srch. The scanner searches, starting from the frequency you just entered. (Turn the scroll control knob to change the search direction.) The scanner also automatically turns on the Delay function; DLY displays. To turn o the function, press Func + Dly (see page 47).  Custom SearchYou can adjust each preset search range’s upper and lower frequency limits. 1.  Press Func + Psrc. The scanner enters Custom Search mode and displays SRCH and PGM. The upper and lower frequencies for Custom Search range 1 alternate.2.  Turn the scroll control knob to scroll through the rest of Custom Search ranges until you nd the one you want. The search range numbers at the top of the screen change as you cycle through them.3.  Enter the lower limit frequency and press E. The  frequency range ashes with the adjusted lower limit frequency.4.  Enter the upper limit frequency and press E. The  adjusted frequency range ashes with the adjusted upper limit frequency (both upper and lower frequencies are now adjusted).
 375.  Press Srch to start searching your custom search range or turn the scroll control knob to a dierent search range and enter another frequency.Service SearchYou can search for Weather, Police, Fire/Emergency, Marine, Racing, Civil Air, HAM Radio, Railroad, CB radio, and Other (Other = FRS/GMRS/MURS) transmissions without knowing the specic frequencies used in your area. The scanner is preprogrammed with all the frequencies allocated to these services. To use this feature, press Func + Svc. SRCH appears and the scanner starts searching from the weather service bands. To select a dierent service search, repeatedly press Svc as long as you are still in Function mode. If you are not in Function mode, press Func to return and then press Svc.Services are scanned in the following order: Weather, Police, Fire/Emergency, Marine, Racing, Civil Air, HAM Radio, Railroad, CB radio, and  Other (Other = FRS/GMRS/MURS). When the scanner stops on a transmission, press Hold to stop searching and listen to the transmission. Hold displays. In this mode, you can also turn the scroll control knob to step through the frequencies.To release the hold and continue searching, press Hold again.Note: Because there are many dierent frequencies allocated to re and police departments, it can take several minutes to search all the service frequencies.
 38STORING FREQUENCIES To store frequencies in the rst available channel:1.  Press Hold.2.  Enter the frequency and press Hold and Func + Pgm.3.  The scanner alternates between the frequency you are stopped on and the rst available channel number with no frequency stored. Press E.4.  The scanner is now on that frequency, on Hold with the Delay function automatically turned on (see page 47). Press Srch or Scan again to continue.Note:  Refer to www.radioreference.com for a list of frequencies in your area.You can also store frequencies directly into a specic channel in a specic channel bank.1.  From Search or Scan modes, press Hold.2.  Press Func + Pgm. The scanner displays the next available channel number and alternates between O and the frequency you’re holding on.  3.  Press Func and turn the scroll control knob to change channel banks if desired; press Func again to select that channel bank. 4.  Turn the scroll control knob to change channels within that bank. 5.  Press E to store the frequency in the displayed channel/channel bank.6.  The scanner is now on that frequency, on Hold with the Delay function automatically turned on (see page 47).
 39If you entered a frequency that has already been entered elsewhere, the scanner sounds an error tone and displays the channel that was duplicated. If you entered the frequency by mistake, press .Clr twice to clear the frequency and enter a dierent one. To enter the frequency anyway, press E to accept.Erasing a Stored Frequency1.  Find the frequency you want to erase. Press Hold.2.  Press Func + Pgm.3.  Press 0 and then press E.4.  The displayed frequency changes to all 0s.SCANNINGWhen you store frequencies into channels, those channels are grouped into banks. Each bank contains 30 channels. You can store service channels and non-service channels in the same bank. For example, you can store a city’s re, police, marine, etc, together with utilities and other businesses. There is no frequency range restriction per bank.While you are scanning frequencies stored in the banks, the word SCAN scrolls across the display. When it nds a transmission, that frequency displays.Enabling/Disabling Channel BanksYou can enable and disable each channel bank. When you disable a bank, the scanner does not scan any of the 30 channels in that bank.In Scan modes, press the number key that corresponds to the bank you want to disable or enable. That bank number
 40displays at (or disappears from) the top of the screen, showing the currently enabled banks.The scanner scans all the channels within the displayed banks that are not locked out. The bank number ashes when the scanner scans a channel that belongs to that bank.You can manually select any channel within a bank, even if that bank is disabled. You cannot, however, disable all banks. One bank must always be enabled.Scan the Stored ChannelsPress Scan. The scanner scans through all non-locked out channels in enabled banks. (See page 44 for more information on locking out channels.) When the scanner nds a transmission, it stops on it. When the transmission ends, the scanner resumes scanning.Notes:• If you have not stored frequencies into any channels, the scanner does not scan.• If the scanner picks up unwanted partial or very weak transmissions, press Func and press the scroll control knob. SqL displays. Turn the knob clockwise to decrease the scanner’s sensitivity to these signals. To listen to a weak or distant station, turn the knob counterclockwise.• Adjust squelch until the audio mutes.Manually Select a ChannelYou can continuously monitor a single channel without scanning. This is useful if you hear an emergency broadcast on a channel and do not want to miss any details - even though there might be periods of silence - or if you want to monitor a specic channel.
 41To manually select a channel when in Scan mode, press Hold, enter the channel number, and press Hold again.The scanner moves to the frequency stored in that channel. During scanning, if the radio stops at a channel you want to listen to, press Hold once. (Rotate the scroll control knob to step through stored channels.) Press Hold again or Scan to resume automatic scanning.
 42SPECIAL FEATURESCLOSE CALL® RF CAPTUREYour scanner’s Close Call feature lets you set the scanner to detect then display the frequency of a nearby strong radio transmission such as mobile and handheld two-way radios in areas with no other strong transmission sources. However, if you are in an area with many transmission sources (such as pager radio transmitters, multi-use radio towers, trac control devices, etc.), Close Call mode might not nd the transmission you are searching for, or it might nd a transmission other than the one you are searching for.Close Call mode works well for nding frequencies at venues such as malls and sporting events. You can set the scanner so that Close Call detection works “in the background” while you are scanning other frequencies. You can turn o the Close Call feature and scan normally as well as turn o the scanning function and look for Close Call transmissions only.Close Call Operation Mode1.  Press Func and hold   until the following screen displays: B:  1  2  3  4D LY
 432.  For the Close Call mode, frequencies are divided into 4 Close Call bands. Turn these bands on and o by pressing 1 - 4 as indicated:Band Range (MHz) To turn a Close Call band on/o, press...Low HighVHF Low 25.00000 54.00000 1AIR 108.00000 136.99166 2VHF High 137.00000 174.00000 3UHF 406.00000 512.00000 4You can set the scanner so it alerts you when the Close Call feature detects a frequency. Program alert tones through your PC (see page 49).Notes: • Close Call RF capture cannot detect frequencies outside the scanner’s normal operating range.• Close Call mode works better with some types of transmissions than others. It might not correctly display frequency information for transmitters using a highly directive antenna (such as an amateur radio beam antenna), if there are many transmitters operating at the same time in the same area, or if the transmitter is a broadcast television station.Using Close Call Mode  Close Call mode has three operation modes:
 44• Close Call DND.  Close Call Do Not Disturb only checks for close calls if it is not stopped on a transmission. The  icon displays.• Close Call Priority. The scanner checks for close calls regardless of whether it is stopped on a transmission. The   icon displays.• Close Call O. The scanner does not check for close calls. No icon displays.Pressing Fnc +   cycles through the Close Call functions in this order:  Close Call O/Close Call DND/ Close Call Priority.To turn on Close Call mode, press Func +   once except in WX Search, Band Select, or Program mode. Notes: • Set the squelch tight (where only strong signals are received) while using the Close Call feature.• To continue scanning normally while the Close Call feature is working, simply press Scan.When the scanner nds a frequency, Found displays; it does not display the frequency. Press any key to conrm the displayed frequency. Press Scan to resume scanning. Every 2 seconds, the scanner checks for frequencies in the Close Call band you specied (see page 43).LOCKING OUT CHANNELS AND FREQUENCIESYou can skip any channel or up to 200 specied frequencies during Search mode (100 permanent and 100 temporary). This lets you avoid unwanted frequencies (Search/Close Call modes), channels that have a continuous transmission (such as a weather channel), or have static and interference.
 45Temporary Lock OutTo temporarily lock out a channel in Scan mode or a frequency in Search and Close Call modes, manually select the channel or frequency (see page 40) and then press L/O. TL/O appears. You have TEMPORARILY locked out the channel/frequency.  Permanent Lock OutTo permenantly lock out a frequency or channel, press L/O twice while on that frequency. L/O displays. Note: You can still manually select locked-out channels.UnlockUnlock Temporary Lock Out1.  Locate the temporarily locked out channel; press Hold.2.  Press L/O until the locked out status no longer displays. 3.  Press Hold again to return to Scan or Search modes.You can also turn the scanner o and back on. It will unlock all channels that have been temporarily locked outUnlock Permenant Lock OutTo unlock a permanently locked-out frequency/channel:1.  Manually enter the frequency/channel then press Hold. The frequency and lockout status display. 2.  Press  L/O until the locked out status no longer displays. 3.  Press Hold again to return to Scan or Search modes.To unlock all registered channels in enabled banks, press Hold to stop scanning, then press and hold L/O until the
 46scanner beeps twice and CLEAr displays. Press E to unlock all. Notes: • You cannot lock out frequencies during WX service search.• Locked out frequencies are shared between Service Search, Custom Search, Quick Search, and Close Call modes. If locked out frequencies are set in a specic mode, those frequencies are also skipped in other Search (except WX Service Search) and Close Call modes.• If you selected all frequencies in a search band to be skipped, the scanner beeps 3 times and does not search.• You can skip 100 frequencies for Temporary Lockout and 100 frequencies for Permenant Lockout (200 locked out frequencies total). After locking out 200 frequencies, the next time you try to select a frequency to skip the scanner displays Full and will not lock out that frequency.• If you want to nd your locked-out frequencies, press Hold and then turn the scroll control knob to cycle through the frequencies. L/O or T/LO displays on the locked out frequencies.PRIORITYThe Priority feature lets you scan through the channels and still not miss important or interesting calls on specic channels. There are three Priority options available in Scan or Scan Hold mode:• Priority O (no display) : The scanner does not check for priority channels.• Priority DND ( PRI  displays) : In Priority Do Not Disturb (DND), the scanner checks Priority channels
 47every 2 seconds only when it is not receiving  transmissions.• Priority Scan (PRI displays) : The scanner checks Priority channels every 2 seconds regardless of whether or not it is receiving a transmission.You can designate one channel in each bank as a priority channel (10 total). The rst channel in each bank is the default Priority channel.Follow these steps to select a dierent channel in a bank as the priority channel.1.  Manually select the channel you want for the Priority channel.2.  Press Func + Pgm, then press Func + Pri. P appears to the left of the selected channel number.3.  Repeat Steps 1 and 2 for other channels for each bank you want to program as a priority channel.From Scan Hold mode, press Func + Pri to cycle through the Priority options.DELAYSometimes a user might pause before replying to a transmission. To avoid missing a reply on a specic channel, you can program a 2-second delay into channels or searches. The scanner continues to monitor the channel frequency for an additional 2 seconds after the transmission stops before resuming scanning or searching. Mode Delay SpecicationScan Each channel can be set individually.
 48Mode Delay SpecicationSearch Custom Search: If one range is set, all ranges are set.Service Search: Each band can be set as a unit.Quick Search and Close CallChanges made to Delay assignment in one mode are reflected in the other mode.When the delay feature is on, DLY displays. If it is o, follow one of these procedures to program a delay depending on how the scanner is operating.• If the scanner is scanning and stops on an active channel where you want to program a delay, quickly press Func + Dly before it continues scanning again. DLY appears.• If the desired channel is not selected, manually select the channel, then press Func + Dly.  DLY appears.• If the scanner is searching, press Func + Dly. DLY appears and the scanner automatically adds a 2-second delay to every frequency it stops on in that band.To turn o the 2-second delay, press Func + Dly while the scanner is monitoring a channel, scanning, or searching. DLY disappears.KEYLOCKUse the scanner’s keylock to protect it from accidental program changes. When the scanner’s keys are locked, the only controls that operate are scroll control knob (volume only), Func, Hold, and    .
 49To turn on keylock, press Func +  .   appears. To turn o keylock, press Func  +   again.   no longer displays.Note: Using keylock does not prevent the scanner from scanning channels.BACKLIGHTPressing   turns the display light on and o. It remains on for 15 seconds and then turn o automatically. PC PROGRAMMINGConnect  your scanner to your PC through the USB cable to:•  Program channels into the scanner•  Set  any settingWhen you connect your scanner to your PC, a series of screens will appear to assist you. USB drivers and programming software are available for download from http://info.uniden.com/UnidenMan4/BC75XLT.
 50TROUBLESHOOTINGIf your BC75XLT is not performing properly, try the following steps. Problem Possible Cause SuggestionThe scanner doesn’t work.The scanner might not be receiving any power.Check the batteries or make sure the USB cable is connected to the PC and to the scanner.Improper reception.The scanner’s antenna might need to be adjusted.Check the antenna connection or move or reposition the antenna.Move the scanner.You might be in a remote area that requires an optional multi-band antenna. Check with your dealer or local electronics store.Scan won’t stop.The squelch might need to be adjusted.Adjust the squelch threshold. See page 28.
 51Problem Possible Cause SuggestionScan won’t stop (continued)The antenna might need to be adjusted.Check the antenna connection.One or more channels might be locked out.Make sure the channels you want to scan are not locked out.The channel’s frequency might not be stored in memory.Make sure the channel’s frequency is stored in the scanner’s memory.The channel might not be active.Wait for a transmission on the channel.
 52Problem Possible Cause SuggestionScan won’t start.You must press Scan to scan.Press Scan.The squelch might need to be adjusted.Adjust the squelch threshold. See page 28.One or more channels might be locked out.Make sure the channels you want to scan are not locked out.The antenna might need to be adjusted.Check the antenna connection.Weather scan doesn’t work.The squelch might need to be adjusted.Adjust the squelch threshold. See page 28.The antenna might need to be adjusted.Check the antenna connection.
 53CARE AND MAINTENANCERESETTING THE SCANNERIf the scanner’s display locks up or stops operating properly, you might need to reset the scanner.CAUTION: This procedure clears all the information you have stored in the scanner. Before you reset the scanner, try turning it o and back on to see if it begins working properly. Reset the scanner only when you are sure it is not working properly.1.  Turn o the scanner.2.  While holding down 2, 9, and Hold, turn on the scanner. It takes about 3 seconds to initialize and CLEAr appears.GENERAL USE• Turn the scanner o before disconnecting the power. • Always write down the programmed frequencies in the event of memory loss. • If memory is lost, simply reprogram each channel. The display shows 000.0000 in all channels when there has been a memory loss. • Always press each button rmly until you hear the entry tone for that key entry. LOCATION• Do not use the scanner in high-moisture environments such as the kitchen or bathroom. • Avoid placing the unit in direct sunlight or near heating elements or vents.
 54• If the scanner receives strong interference or electrical noise, move it away from the source of the noise. If possible, a higher elevation might provide better reception. CLEANINGKeep the scanner dry. If it gets wet, wipe it dry immediately. Use and store the scanner only in normal temperature environments. Handle the scanner carefully: do not drop it. Keep the scanner away from dust and dirt, and wipe it with a damp cloth occasionally.• Disconnect the power to the unit before cleaning. • Clean the outside of the scanner with a mild detergent. • To prevent scratches, do not use abrasive cleaners or solvents. Be careful not to rub the LCD window. • Do not use excessive amounts of water. REPAIRSDo not attempt any repair. The scanner contains no user serviceable parts. Contact the Uniden Customer Service Center or take it to a qualied repair technician. BIRDIESAll radios can receive “birdies” (undesired signals). If your scanner stops during Scan mode and no sound is heard, it might be receiving a birdie. Birdies are internally generated signals inherent in the electronics of the receiver. Press L/O to lock out the channel, then press Scan to resume scanning.
 55If you still cannot get satisfactory results while using your scanner or if you want additional information, please call or write the Uniden Parts and Service Division. The address and phone number are listed in the Warranty at the end of this manual. If you would like immediate assistance, please call Customer Service at (800) 297-1023.If you have Internet access, you can visit  http://www.uniden.com for additional information.
 56SPECIFICATIONSCertied in accordance with FCC Rules and Regulations Part 15, Subpart C, as of date of manu facture. Channels:  ...................................................................................300Banks:  ...................................................... 10 (30 channels each)Sensitivity (SINAD 12 dB)  25.005 MHz (AM)  ............................................................. 0.3 µV  40.840 MHz (NFM)  ...........................................................0.2 µV  53.980 MHz (NFM)  ...........................................................0.2 µV 118.800 MHz (AM) ............................................................. 0.3 µV 127.175 MHz (AM) ............................................................. 0.3 µV 135.500 MHz (AM) ............................................................. 0.3 µV 138.150 MHz (NFM) ..........................................................0.3 µV 157.100 MHz (FM) .............................................................0.2 µV 161.985 MHz (NFM)  .........................................................0.3 µV 173.225 MHz (NFM)  .........................................................0.3 µV 406.875 MHz (NFM) ..........................................................0.3 µV 453.250 MHz (NFM)  .........................................................0.3 µV 511.9125 MHz (NFM)  .......................................................0.3 µVOperating Temperature: Normal  ............................................................... –20°C to +60°C Close Call  ........................................................... –10°C to +50°CScan Rate  ............................... 90 channels per second (max)Search Rate (OSp7, #10)  Normal  ........................................ 90 steps per second (max)
 57  Hyper ......................................... 270 steps per second (max)Priority Sampling  ....................................................... 2 secondsScan Delay  ....................................................................2 secondsIF Rejection (at 453.25 MHz)  ........................................... 80 dBIF Frequencies 1st IF (25-512 MHz) ....................... 265.5050-265.6000 MHz 2nd IF  .............................................................................  21.3 MHz 3rd IF  ................................................................................  450 kHzInternal Speaker  ................................24 ohm, 0.8W Max (32 Ø)Audio Output Internal Speaker .......................... 360mW nominal (24 ohm)Headphone (L-ch) ........................... 4mW nominal (32 ohm)Current DrainSquelched  ......................................................................... 120 mAFull Output  ....................................................................... 280 mAPower Requirements:• 2 AA Alkaline Batteries (3V DC), or • 2 AA Rechargeable Ni-MH Batteries (2.4V DC), or • Connect to PC with USB cable (5.0V DC 500mA)Antenna:  ................................................50 ohms (Impedance)External Jacks: ................................Antenna Jack (BNC Type)  Phone Jack (3.5mm)  USB Jack (5pin Mini USB B type) Size:  ........................67mm. (W) x 32.7mm. (D) x115mm (H)Weight:  ...............................175g (w/o antenna and battery)
 58ONEYEAR LIMITED WARRANTYImportant: Evidence of original purchase is required for warranty service. WARRANTOR: UNIDEN AMERICA CORPORATION “UNIDEN” ELEMENTS OF WARRANTY: Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from defects in materials and craftsmanship with only the limitations or exclusions set out below. WARRANTY DURATION: This warranty to the original user shall terminate and be of no further eect 12 months after the date of original retail sale. The warranty is invalid if the Product is (A) damaged or not maintained as reasonable or necessary, (B) modied, altered, or used as part of any conversion kits, subassemblies, or any congurations not sold by Uniden, (C) improperly installed, (D) serviced or repaired by someone other than an authorized Uniden service center for a defect or malfunction covered by this warranty, (E) used in any conjunction with equipment or parts or as part of any system not manufactured by Uniden, or (F) installed or programmed by anyone other than as detailed by the Operating Guide for this product. STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time while this warranty is in eect, warrantor will repair the defect and return it to you without charge for parts, service, or any other cost (except shipping and handling) incurred by warrantor or its representatives in connection with the performance of this warranty. THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE  WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you.
 59LEGAL REMEDIES: This warranty gives you specic legal rights, and you might also have other rights which vary from state to state. This warranty is void outside the United States of America. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in this Operating Guide you are certain that the Product is defective, pack the Product carefully (preferably in its original packaging). Include  evidence of original purchase and a note describing the defect that has caused you to return it. The Product should be shipped freight prepaid, by  traceable means, or delivered, to warrantor at: Uniden America Corporation Parts and Service Division 4700 Amon Carter Boulevard Fort Worth, TX 76155 (800) 297-1023, 8:00 a.m. to 5:00 p.m., Central, Monday through Friday

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