Uniden America UC104 ANALOG CORDLESS PHONE-BASE UNIT User Manual

Uniden America Corporation ANALOG CORDLESS PHONE-BASE UNIT Users Manual

Users Manual

Telephone base
with answering
system and
cordless handset
Charger AC adapter
(PS-0007)
Battery cover
Accessory
handset and
charger
If you purchased
model number:
You should
have:
EXAI8580 None
DXAI8580-2 1 of each
DXAI8580-3 2 of each
DXAI8580-4 3 of each
You might also nd:
If any items are missing or damaged, contact our Customer Care Line
immediately. Never use damaged products!
Need Help? Get answers 24/7 at our website: www.uniden.com.
If You... Contact Uniden’s... Phone Number
have a question or problem Customer Care Line* 817-858-2929 or
800-297-1023
need a part or accessory Parts Department* 800-554-3988
need special assistance due
to a disability Accessibility Help Line 800-874-9314
(voice or TTY)
* During regular business hours, Central Standard Time. Visit our website for detailed business
hours.
Important Safety Instructions!
When using your telephone equipment, always follow basic safety precautions to
reduce the risk of fire, electric shock and injury to persons, including the following:
This unit is NOT waterproof. DO NOT expose this unit to rain or moisture.
Do not use this product near water, for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
Do not place the handset in any charging cradle without the battery installed
and the battery cover securely in place.
SAVE THESE INSTRUCTIONS!
EXAI8580 & DXAI8580 Series
Cordless Phone User's Guide
What's in the box?
Base AC adapter
(PS-0003)
Telephone
cord
Battery cover
Battery Information
Fully charged, the battery should provide about 5 hours of talk time and about 6 days of standby
time. For best results, return the handset to the cradle after each call to keep it fully charged.
Keep an eye on the battery status icon. When the battery gets too low, the handset shows a low
battery alert. If you hear a strange beep during a call, check the display: if you see the low battery
alert, nish your conversation as quickly as possible and return the handset to the cradle. If the
handset is in standby, none of the keys will operate.
With normal use, the battery should last about one year. Replace the battery when the talk time
becomes short even when the battery is charged. To buy a replacement battery, call the Parts
Department listed on the front cover.
Rechargeable Nickel-Cadmium Battery Warning
CAUTION! Risk of explosion if battery is replaced by an incorrect type! Dispose
of used batteries according to the instructions. Do not open or mutilate
the battery. Disconnect the battery before shipping this product.
This equipment contains a rechargeable nickel-cadmium (Ni-Cd) battery.
Cadmium and Nickel are chemicals known to the State of California to cause cancer.
Do not short-circuit the battery.
The rechargeable Ni-Cd battery contained in this equipment may explode if disposed of in a re.
Do not charge the battery used in this equipment in any charger other than the one designed to
charge this battery as specied in the owner's manual. Using another charger
may damage the battery or cause it to explode.
As part of our commitment to protecting our environment and conserving
natural resources, Uniden voluntarily participates in an RBRC® industry program
to collect and recycle used Ni-Cd batteries within the United States. Please call
1-800-8-BATTERY for information on Ni-Cd battery recycling in your area.
(RBRC® is a registered trademark of the Rechargeable Battery Recycling Corporation.)
Rechargeable Batteries Must Be Recycled or Disposed of Properly.
Uniden works to reduce lead content in PVC coated cords in our products & accessories.
Warning! The cords on this product and/or accessories contain lead,
a chemical known to the State of California to cause birth defects
or other reproductive harm. Wash hands after handling.
One-year Limited Warranty
Important: Evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION ("Uniden") ELEMENTS OF WARRANTY: Uniden
warrants, for one year, to the original retail owner, this Uniden Product to be free from defects in
materials & craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate & be of no further
eect 12 months after the date of original retail sale. The warranty is invalid if the Product is (A)
damaged or not maintained as reasonable or necessary, (B) modied, altered, or used as part
of any conversion kits, subassemblies, or any congurations not sold by Uniden, (C) improperly
installed, (D) serviced or repaired by someone other than an authorized Uniden service center for
a defect or malfunction covered by this warranty, (E) used in any conjunction with equipment or
parts or as part of any system not manufactured by Uniden, or (F) installed or programmed by
anyone other than as detailed by the owner's manual for this product.
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any
time while this warranty is in eect, warrantor will either, at its option, repair or replace the
defective unit & return it to you without charge for parts, service, or any other cost (except shipping
& handling) incurred by warrantor or its representatives in connection with the performance of
this warranty. Warrantor, at its option, may replace the unit with a new or refurbished unit. THE
LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE & ENTIRE WARRANTY PERTAINING TO THE
PRODUCT & IS IN LIEU OF & EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER,
WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS
WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or limitation of incidental
or consequential damages so the above limitation or exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specic legal rights, & you may also have other rights
which vary from state to state. This warranty is void outside the United States of America & Canada.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions
in the owner's manual you are certain that the Product is defective, pack the Product carefully
(preferably in its original packaging). Disconnect the battery from the Product & separately secure
the battery in its own separate packaging within the shipping carton. The Product should include
all parts & accessories originally packaged with the Product. Include evidence of original purchase
& a note describing the defect that has caused you to return it. The Product should be shipped
freight prepaid, by traceable means, to warrantor at:
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
Uniden® is a registered trademark of Uniden America Corporation.
The pictures in this manual are for example only. Your phone may
not look exactly like the pictures.
Call waiting, CID, & CIDCW are telephone line services. Your phone supports these services, but
you have to arrange for them through your telephone provider. Contact your provider for details.
May be covered under one or more of the following U.S. patents:
5,987,330 6,044,281 6,070,082 6,076,052 6,125,277 6,253,088 6,314,278 6,321,068 6,418,209
6,618,015 6,714,630 6,782,098 6,788,920 6,788,953 6,839,550 6,889,184 6,901,271 6,907,094
6,914,940 6,940,867 6,953,118 7,023,176 7,030,819 7,146,160 7,203,307 7,206,403 7,310,398
Other patents pending.
© 2009 Uniden America Corp. Printed in Vietnam
Ft. Worth, TX 76155 UCZZ01104BZ(0)
Rechargeable
battery pack
(BT-1019)
Unpack all handsets,
battery packs, and
battery covers. If any
battery cover is already
on the handset, press in
on the notch and slide
the cover down and off.
1)
Installing Your Phone
Connect the Battery
Line up the red and black wires on the battery pack
with the label inside the handset.
2)
Red
Black
Red
Black
Push the battery pack connector in until it clicks
into place. Tug gently on the wires to make sure
the battery pack is securely connected.
Place the cover
over the battery
compartment and
slide it up into place.
3)
4)
Connect the Power
Thread the base AC adapter through
the hole in the stand and
connect it to the DC IN 9V
jack on the back of the
base. Route the cord
through the molded
wiring channel as shown.
If you have accessory
handsets, connect a
charger AC adapter to
each charger's DC IN 9V
jack and set the plug into
the notch as shown.
Plug the other end of each adapter into a
standard 120V AC power outlet.
Place a handset in the base and any accessory
handset(s) in the charger(s) with the
display(s) facing forward. The charge light on
the base and each charger should all turn on.
If... Try...
a charge
light does
not turn on
reseating the handset.
checking the AC adapter connection.
seeing if the outlet is controlled by a
switch.
-
-
-
Charge all handsets completely (about 15 hours) before using them.
1)
2)
3)
4)
Most Commonly Asked Questions
How do I... With the earpiece With the handset speakerphone
make a call? Dial the number, then press
TALK/FLASH
. (To
switch the call to the speaker, press
SPEAKER
.)
Dial the number, then press
SPEAKER
. (To
switch the call to the earpiece, press
SPEAKER
.)
answer a call? Press
TALK/FLASH
. Press
SPEAKER
.
hang up? Press
END
or return the handset to the cradle.
redial the last number? Press
REDIAL/PAUSE
, then press
TALK/FLASH
. Press
REDIAL/PAUSE
, then press
SPEAKER
.
change the volume? While you're listening to the audio, press
UP
to make it louder or
DOWN
to make it softer
PHONEBOOK
CALLER ID/
MENU
UP
SPEAKER
DOWN
PHONEBOOK
CALLER ID/
MENU
UP
SPEAKER
DOWN
What Do the Handset Keys Do?
Key name (& icon) Press to...
PHONEBOOK
/
memory
In standby or during a call: open the phonebook.
-
UP  /
In standby: access your answering system.
During a call: increase the call volume.
In the menu or any list: move the cursor up one line.
-
-
-
CALLER ID/MENU
cid
In standby or during a call: open the Caller ID list.
In standby: press and hold to open the menu.
-
-
DOWN 
During a call: decrease the call volume.
In the menu or any list: move the cursor down one line.
-
-
TALK/FLASH
In standby: start a telephone call (get a dial tone).
During a call: switch to a waiting call .
-
-
Key name (& icon) Press to...
END
While the phone is ringing: mute the ringer for this call only.
In the menu or any list: exit the menu & go back to standby.
-
-
Any
NUMBER
key
0  9
In standby: press and hold to open the phonebook entry
assigned to this key (see Using the Phonebook).
-
REDIAL/PAUSE
In standby: redial the last number you dialed.
During a phone number entry: insert a two-second pause.
-
-
SELECT/CHANNEL
In the menu or any list: select the highlighted item.
During a call: change frequencies to avoid interference.
-
-
DELETE
While entering text: delete the last character, or press and
hold to delete all the characters.
-
SPEAKER 
Switch a normal call to the speakerphone (and back).
-
(Names that are
spelled out on
the actual keys
aren't labeled in
the drawing.)
Connect the Telephone Cord
Thread the telephone cord through the hole in
the stand and connect it to TEL LINE jack. Route
the cord through the wiring channel as shown.
Connect the other end of the cord to a standard
telephone wall jack.
Test the connection
Pick up the handset from the base and press
TALK/FLASH
. You should hear a dial tone, and
the display should say Talk.
If... Try...
you don't hear a dial tone checking the connection between the base & the phone jack.
Make a quick test call. (Press
END
to hang up.)
If... Try...
you keep hearing a dial
tone
changing the dial mode (see "Global Options" in the
Using the Menu section).
there's a lot of noise or
static
see the Solving General Problems section for tips on
avoiding interference.
Register Any Accessory Handsets
If you have accessory handsets, you have to register them to the base.
One by one, place each handset in the base cradle. (The charge light should flash.)
Wait at least 5 seconds, then pick up the handset and press
TALK/FLASH
.
If you hear a dial tone, hang up and go on to the next handset. If not, put the handset
back in the base and try again.
1)
2)
1)
2)
1)
2)
3)
Using the Menu
If you don't
press any
keys for 30
seconds,
the phone
times out
and exits
the menu.
Handset-specic Options
The settings below only affect this handset. If you have more than one handset, you
have to change these settings separately for each handset.
Ringer Choose one of 4 ring tones. As you cycle through the tones, the phone
plays a sample of each one.
Ring Vol. Change the ringer volume. Your options are High, Low, and Off. If you
turn the ringer volume Off, this handset won't ring.
Auto Talk Turn on Auto Talk so you can answer the phone just by picking up the
handset from the cradle (without to pressing any buttons).
Area Code If you dial 7 digits to make a local call (instead of 10), you can hide the
area code on local calls. Enter your area code and press
SELECT/CHANNEL
.
Language Change the language used in the display.
Global Options
These settings effect the base and any accessory handsets you might have. If you
have more than one handset, you can only change these settings from Handset 1
(HS1), and you must put Handset 1 back in the base to activate your changes.
CIDCW
Turn on Caller ID on Call Waiting so you can see Caller ID information for any
calls that come in when you are on the line. (You must subscribe to Caller
ID and Call Waiting through your telephone provider.)
Dial Change from Tone to Pulse dialing to support older telephone networks.
To open the menu, press &
hold
CALLER ID/MENU
.
To rotate through
the options for the
highlighted item,
press
SELECT/
CHANNEL
.
To close the
menu, press
END
.
OR
Use
UP
&
DOWN
to move the cursor.
Ringer :Type A
Ring. Vol.:High
Auto Talk :Off
CIDCW :Off
Area Code :
Dial :Tone
Language :Eng
To open the menu, press &
hold
CALLER ID/MENU
.
To rotate through
the options for the
highlighted item,
press
SELECT/
CHANNEL
.
To close the
menu, press
END
.
OR
Use
UP
&
DOWN
to move the cursor.
Ringer :Type A
Ring. Vol.:High
Auto Talk :Off
CIDCW :Off
Area Code :
Dial :Tone
Language :Eng
Using the Phonebook
Each handset can store up to 10 names and phone numbers in its phonebook. The 10
entries correspond to 0 - 9 on the twelve-key dial pad.
Each phone number can be up to 20 digits. If you need the phone to wait before dialing
the next digit (for example, to enter an extension number) press
REDIAL/PAUSE
to
insert a 2-second pause (shown as a P in the display). You can add as many pauses as
you want anywhere in the phone number, but each pause does count as 1 digit.
Open or close
the phonebook Press
PHONEBOOK
.
Find an entry Use
UP
and
DOWN
to scroll through the list, or press the number
corresponding to the entry you are looking for.
Dial an entry Find the entry you want to dial & press
TALK/FLASH
(or
SPEAKER
).
Create a new
entry
Find an <Empty> phonebook entry and press
SELECT/CHANNEL
. The
handset prompts you to enter the name and phone number. Press
SELECT/CHANNEL
when you're finished at each step.
Edit an entry
Find the entry you want to edit. Press
SELECT/CHANNEL
and select
Edit Memory. The handset prompts you to edit the name and phone
number: press
SELECT/CHANNEL
when you finish with each step.
Delete an entry Find the entry you want to delete. Press
SELECT/CHANNEL
and select
Delete Memory. When the handset asks you to confirm, select Yes.
Save a Caller
ID number into
your phonebook
On the CID list, find the number you want to save. (If this is a toll
call, make sure the number has a 1 at the front; if it doesn't, press
1
.) Then, open the phonebook and find the entry you want to use for
this number. Press
SELECT/CHANNEL.
Chain Dialing
If you often have to enter a code number during a call, you can save that code number
to a phonebook entry and use the phonebook to send the code number.
Enter the code number into the phonebook just like a regular phonebook entry;
make sure to enter it into the phonebook exactly as you would enter it during a call.
Make your call normally. When you hear the prompt that tells you to enter the
number, open the phonebook and find the entry that contains your code number.
Press
SELECT/CHANNEL
to transmit the code.
Entering text in your phone
The letters on the number keys appear in order: press the 2
key once for A, twice for B, and three times for C. You can also
enter lower case letters and symbols (the table shows all the
available characters and what keys to press to enter them).
To enter two characters that are on the same key, enter the
1st character, move the cursor to the right, then enter the
2nd character. For example, to enter Mom:
Press
6
once to enter M.
Press
#/
to move the cursor to the right.
1.
2.
Press
6
six times to enter o.
Press
#/
to move the cursor to the right.
Press
6
four times to enter m.
To insert text, put the cursor on the character directly to the
right of where the new text should go. New text is inserted
to the left of the cursor.
If you made a mistake, move the cursor to highlight the
incorrect character and press
DELETE
. Then enter the correct
character.
To delete all the characters, press and hold
DELETE
.
3.
4.
5.
-
-
-
What Do the Base Keys Do?
UP
ON/OFF
DOWN
DELETE
PLAY/
STOP
SKIP
BACK
Charging
contacts
Speaker
Message
counter
UP
ON/OFF
DOWN
DELETE
PLAY/
STOP
SKIP
BACK
Charging
contacts
Speaker
Message
counter
keys 1 2 3 4 5 6 7 8 9
1
A B C a b c 2
D E F d e f 3
G H I g h i 4
J K L j k l 5
M N O m n o 6
P Q R S p q r s 7
T U V t u v 8
W X Y Z w x y z 9
* #
-
& ( )
(blank)
0
Number of times key is pressed
Key (icon) What it does
BACK
 
In the first 2 seconds of a message: go to the previous message.
Anytime after that: go back to the beginning of this message.
-
-
DELETE
While a message is playing: delete this message.
In standby: delete all messages.
-
-
SKIP 
While a message is playing: skip to the next message.
-
PLAY/STOP
In standby: start playing new messages.
While a message is playing: stop playing messages.
While the phone is ringing: mute the ringer for this call only.
-
-
-
DOWN 
In standby or while a message is playing: decrease the speaker volume.
-
UP 
In standby or while a message is playing: increase the speaker volume.
-
FIND HS
In standby: page all handsets so you can find a lost one.
-
RINGER
In standby or while the phone is ringing: cycle through the available
ringer volume settings (Off, Low and High ).
-
MEMO
In standby: press & hold to record a voice memo on your answering
system.
-
GREET
In standby: switch between your personal greeting and the pre-
recorded greeting.
-
Rechargeable
battery pack (BT-1019)
Using Caller ID and Call Waiting
You must subscribe to Caller ID, Call Waiting & CID on Call Waiting to use the
features described below: contact your telephone provider for information.
When a call comes in, the phone displays the caller’s number and name (if available).
If a call comes in when you're on the line, the phone sounds a tone and displays any
CID information received for the waiting call.
Each handset saves CID information for the last 30 calls to the CID list. When you open
the CID list, the phone shows how many calls came in since you last checked the list.
Open or close the CID list With the phone in standby, press
CID/MENU
.
Scroll through the CID list Press
DOWN
to scroll through the list from newest to
oldest. Press
UP
to scroll from oldest to newest.
Erase the entire CID list From the summary screen, press
DELETE
.
Erase 1 number from the list Find the number you want to erase and press
DELETE
.
Dial a number from the list
Find the number you want to dial. (If this is a toll
call, make sure the number in the CID list has a 1 at
the front; if it doesn't, press
1
.)
Press
TALK/FLASH
to dial the number.
1.
2.
Answer a waiting call
Press
TALK/FLASH
to switch between your current call
and the waiting call. Each time you switch, there's a
short pause before you're connected to the other call.
Using Call Transfer
If you have more than one handset, you can transfer a call to any other handset, but
you must know the number of the handset. When a handset is charging, the top right
corner of the display shows the handset number (HS1, HS2, etc.).
transfer a call
Press
DELETE
(
DELETE/TRANSFER
to put the call on hold.
Press the number key corresponding to the handset you
want to transfer the call to. (
1
for HS 1,
2
for HS2, etc.) When
the other handset accepts the call, you'll be disconnected.
1.
2.
cancel a transfer To return to the call, press
TALK/FLASH
.
accept a call transfer Press
TALK/FLASH
.
Solving General Problems
If you have any trouble with your phone, try these simple steps first. If you still have a
question, call our Customer Care Line listed on the front cover.
If… Try…
I can't make or receive
calls.
Checking the telephone cord connection.
Disconnecting the base AC adapter. Wait a few minutes,
then reconnect it.
-
-
A handset can make
calls, but it won’t ring. Making sure the ringer is turned on.
-
A handset is not
working.
Checking the battery pack connection.
Charging the battery for 15-20 hours.
Re-registering all handsets.
-
-
-
A handset says
Unavailable.
Moving the handset closer to the base.
Making sure the base is plugged in.
-
-
No handsets will
display any Caller ID
information.
Letting incoming calls ring at least twice before answering.
Seeing if the call was placed through a switchboard.
Making sure your Caller ID service is active
-
-
-
I can't dial from the
CID list.
Making sure you entered the correct area code. If you have
to dial all 10 digits, you need to delete the area code.
-
I can’t transfer calls. Re-registering all handsets.
-
Noise or Static On The Line
The most common cause of noise or static on a cordless phone is interference. Here
are some common household sources of interference:
electrical appliances, especially microwave ovens
computer equipment, especially wireless LAN equipment and DSL modems
radio-based wireless devices, such as room monitors, wireless controllers, or
wireless headphones or speakers
large florescent light fixtures (especially if they give off a buzzing noise)
other services that use your phone line, like alarm systems, intercom systems, or
broadband Internet service
If the static is...
on 1 handset/in 1 location: on all handsets/in all locations:
Press
SELECT/CHANNEL
to change frequencies.
Check nearby for one of the interference sources.
Try moving the handset away from a suspected
source, or try moving the source so it’s not
between the handset and the base.
Try moving closer to the base. There is always
more noise at the edges of the base's range.
-
-
-
-
Check near the base for the
source of interference.
Try moving the base away
from a suspected source, or
turn off the source if possible.
If you have any service that
uses the phone line, you might
need a filter (see below).
-
-
-
Installing a telephone line lter or DSL lter
Broadband Internet services that use the phone line can
interfere with telephones. One common service−DSL
−often causes static on telephones. A DSL filter or line
filter usually solves this problem. (The technician who
installed your DSL service might have left some filters
for you; if not, call your DSL provider or look in any
electronics store.) Plug the DSL filter into the telephone wall jack and then plug your
phone's base into the filter. Make a test call to make sure the noise is gone.
Weak or Hard To Hear Audio
If a caller’s voice sounds weak or soft, you might be too far from the base or the signal
might be blocked by large metal objects or walls. The handset’s battery may be weak.
Try moving around while you’re on a call or moving closer to the base.
Make sure the handset’s battery is fully charged.
Try adjusting the volume of the earpiece.
Re-registering the handsets
When you first put your handsets into the base, they register to the base so they can
communicate with it. You must re-register all handsets in the following situations:
When there is a power failure that lasts more than one hour.
If the battery is completely discharged (remember to charge the battery fully first).
Any time one or more handsets can't connect to the base.
If you suspect another device might be accessing your base (a rare situation).
With no handsets in the base cradle, press and hold
FIND HS
on the base.
While holding
FIND HS
, place the first handset in the base. The charge/in use light
on the base should flash. If it doesn't, pick up the handset and start again.
Wait for at least 5 seconds, then pick up the handset and press
TALK/FLASH
. If you
hear a dial tone and the display says TALK, hang up and go on to the next handset.
If not, place this handset back in the base to try again. (You don't need to hold
FIND
HS
this time.)
One by one, place each handset in the base for at least 5 seconds. Check for a dial
tone on each handset before moving to the next one.
Re-register all your handsets at the same time: any handsets that are not
properly re-registered may not be able to communicate with the base.
Handling Liquid Damage
If the handset or base is exposed to moisture or liquid, but only the exterior plastic
housing is affected, wipe off the liquid & use as normal.
If any liquid enters the plastic housing (e.g., the vents on the base or the handset
battery compartment) or you can hear liquid in the phone, follow the steps below:
Handset Base
Remove the battery cover & disconnect the battery.
Let dry for at least 3 days with the battery
disconnected and the cover off for ventilation.
After the handset dries, reconnect the battery pack
and replace the cover. Recharge the battery fully
(15-20 hours) before using.
1.
2.
3.
Disconnect the AC adapter
to cut off the power.
Disconnect the telephone
cord.
Let dry for at least 3 days
before reconnecting.
1.
2.
3.
CAUTION! DO NOT use a microwave oven to speed up
the drying process. This will cause permanent damage
to the handset, base and the microwave oven.
1)
2)
3)
4)
Telephone
cord
Telephone
wall jack
DSL lter
Telephone
cord
Telephone
wall jack
DSL lter
Using the Answering System Menus
Use
MENU/CLOCK
to cycle through the available options; press
PLAY/STOP
to exit:
Setting Your Outgoing Message
Your personal outgoing message or greeting can be between 2 seconds and 30 seconds
long. If you don't want to record an outgoing message, the system will use its pre-
recorded greeting:
Hello, no one is available to take your call. Please leave a message after the tone.
Record your
greeting
Press and hold
GREET
until the system says "Record greeting" (about
two seconds).
Begin speaking. (The message counter light starts counting down
from 30 so you know how many seconds are left.)
When you finish, press
SET
.
The system plays back your new greeting.
1.
2.
3.
Switch
greetings
Press
GREET
. The system plays back the greeting it is currently using.
Press
GREET
again to switch greetings.
Delete your
greeting
Switch to your personal greeting following the steps above. While the
system is playing back your greeting, press
DELETE
.
Turning Your Answering System On
With the phone in standby, press On/Off on the base. When the answering system is
on, the message counter shows the number of new messages.
Getting Your Messages
The icons above the numbers on the
handset match up with the same keys
on the base.
To... From the base From a handset
play new
messages
Press
PLAY/STOP
Press
UP/MESSAGES
, then
2
.
The system announces the number of new and old messages, then
plays new messages in the order they were received. After each
message, the system announced the day and time it was received.
restart the
current message Press
BACK
. Press
1
replay previous
messages
Press
BACK
repeatedly until you
hear the message you want.
Press
1
repeatedly until you
hear the message you want.
skip a message Press
SKIP
. Press
3
.
delete a message While the message is playing,
press
DELETE
.
While the message is playing,
press
4
delete all of your
messages
With the phone in standby, press
DELETE
. When the system asks you
to confirm, press
DELETE
again.
Not available.
play old
messages
After the system plays the new messages,
press
PLAY/STOP
again. press
2
.
end the operation Press
PLAY/STOP
. Press
5
.
Using the System While You're Away from Home
You can also operate your answering system from any touch-tone phone. Before you
can use this feature, you have to program a security code (see the menu options,
above).
Remember to make a note of your new security code!
Dialing in to your system
Call your telephone number and wait for the system to answer. (If your answering
system is off, it will answer after about ten rings and sound a series of beeps instead
of your greeting.)
During the greeting (or beeps), press
0
and immediately enter your security code.
(You have 3 tries to enter you security code: if you enter it wrong 3 times, the system
hangs up and returns to standby.)
The system announces the current time, the number of messages stored in memory,
and a help prompt. Then it starts beeping intermittently to let you know it's waiting
for your command.
When you hear the
intermittent
beeping, enter a
command from the
chart to the right.
If you don't press any keys for 15 seconds, the phone will hang up and return
to standby.
Solving Problems with Your System
Below are the most common problems customers have with their answering system
and how to resolve them. If you don't see your problem listed, contact our Customer
Care Center (see the front cover for contact information).
If... Try...
The answering system does
not work.
Making sure the answering system is turned on.
Making sure the base AC adapter is plugged into a
continuous outlet (i.e., not controlled by a wall switch).
-
-
The system won't record
messages.
Making sure the Record Time isn't set to Announce Only.
Deleting saved messages (the memory may be full).
-
-
My outgoing message is
gone.
Seeing if there was a power failure. You may have to
re-record your personal outgoing message.
-
I can’t hear the base speaker. Changing the base speaker volume.
-
Messages are incomplete.
The incoming messages may be too long. Remind
callers to leave a brief message.
Deleting saved messages (the memory may be full).
-
-
I can't dial in to my system
from another phone
Making sure you have programmed a security code.
Making sure you are entering the correct code.
-
-
1)
2)
3)
4)
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
1. Select the day (1–7), then press
SET
.
2. Select the hour (1–12); press
SET
.
3. Select the minutes (00–59); press
SET
.
4. Select am/pm (A or P).
The system
announces
“Time”
Press
MENU/CLOCK.
Set a security code (01–99) so you can
access the answering system when youre
away from home. The default PIN is 80.
The system
announces
“Security code”
Set the number of rings the system waits
before it answers. Select 2, 4, or 6 rings;
select toll saver (ts) to have the system
answer in 2 rings if you have any new
message or 4 rings if you don’t.
The system
announces
“Ring time”
Set how much time callers have to leave
messages. Select 1 or 4 minutes; select
announce only (A) to have the system
answer but not let callers leave messages.
The system
announces
“Record time
Have the system sound a tone when you
have new messages. Select on (On) or o
(of). The tone sounds every 15 seconds until
you listen to all new messages.
The system
announces
“Message alert
Change the language of the voice prompts.
Select English (E), French (f), or Spanish (S).
This doesn’t aect the handset display.
The system
announces
“Language”
The system beeps and returns to standby.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Time
Security
code
Ring time
Record
time
Message
alert
Language
(Exit)
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
1. Select the day (1–7), then press
SET
.
2. Select the hour (1–12); press
SET
.
3. Select the minutes (00–59); press
SET
.
4. Select am/pm (A or P).
The system
announces
“Time”
Press
MENU/CLOCK.
Set a security code (01–99) so you can
access the answering system when youre
away from home. The default PIN is 80.
The system
announces
“Security code”
Set the number of rings the system waits
before it answers. Select 2, 4, or 6 rings;
select toll saver (ts) to have the system
answer in 2 rings if you have any new
message or 4 rings if you don’t.
The system
announces
“Ring time”
Set how much time callers have to leave
messages. Select 1 or 4 minutes; select
announce only (A) to have the system
answer but not let callers leave messages.
The system
announces
“Record time
Have the system sound a tone when you
have new messages. Select on (On) or o
(of). The tone sounds every 15 seconds until
you listen to all new messages.
The system
announces
“Message alert
Change the language of the voice prompts.
Select English (E), French (f), or Spanish (S).
This doesn’t aect the handset display.
The system
announces
“Language”
The system beeps and returns to standby.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Press
MENU/CLOCK
again.
Press
SET
to save the setting.
Use
UP
and
DOWN
to:
Time
Security
code
Ring time
Record
time
Message
alert
Language
(Exit)
0-1 Repeat message
0-2 Play message
0-3 Skip message
0-4 Delete message
0-5 Stop playback
0-6 Turn the system on
0-9 Turn the system off
1-0 Hear help prompts
0-1 Repeat message
0-2 Play message
0-3 Skip message
0-4 Delete message
0-5 Stop playback
0-6 Turn the system on
0-9 Turn the system off
1-0 Hear help prompts
Using the Answering System Wall Mounting the Base
You can mount the base on a standard
telephone wall plate.
On the back of the base, press in on the
tabs and remove the desk stand.
Rotate the
stand 180
degrees and
insert the tabs
into the notches
marked WALL.
Press the tabs in and insert them into the notches near the top of the base.
Connect the AC adapter and telephone cords.
Route the AC adapter cord through
the molded
wiring
channel on
the right
side of the
stand as
shown.
Connect the
telephone
cord to the wall jack. Tuck
the excess cord into the open space in the
bracket.
Place the mounting slots over the pins on the wall
plate, and slide the base down to lock it into place.
Important Information
Specications
Use only the supplied AC adapters.
Be sure to use the proper adapter
for the base and any chargers.
Do not place the power cord where
it creates a trip hazard or where it
could become chafed and create a
re or electrical hazard.
Do not place the base in direct
sunlight or subject it to high
temperatures.
Compliance Information
FCC Part 68 information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the bottom of this equipment is a label that contains, among other information,
a product identier in the format US: AAAEQ##TXXXX. If requested, this number must be
provided to the phone company.
An applicable Universal Service Order Codes (USOC) certication for the jacks used in this
equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal
equipment. A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also compliant.
See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a phone line.
Excessive RENs on a phone line may result in devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed ve (5.0). To be certain
of the number of devices that may be connected to a line, as determined by the total RENs,
contact the telephone provider. The REN for this product is part of the product identier that
has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
point (e.g., 03 is a REN of 0.3).
1)
2)
3)
4)
5)
6)
If this equipment causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. But if advance
notice isn't practical, the telephone company will notify the customer as soon as possible.
Also, you will be advised of your right to le a complaint with the FCC if you believe it is
necessary. The telephone company may make changes in its facilities, equipment, operations
or procedures that could aect the operation of the equipment. If this happens the telephone
company will provide advance notice in order for you to make necessary modications to
maintain uninterrupted service.
Please follow instructions for repairing, if any (e.g. battery replacement section); otherwise do
not substitute or repair any parts of the device except as specied in this manual. Connection
to party line service is subject to state taris. Contact the state public utility commission,
public service commission or corporation commission for information. This equipment is
hearing aid compatible.
If you experience trouble with this equipment, contact the manufacturer (see the cover of
this manual for contact information) or an authorized agent. If the equipment is causing
harm to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
If your home has wired alarm equipment connected to a phone line, be sure that installing the
system does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, contact your telephone company or a qualied installer.
Any changes or modications to this product not expressly approved by the manufacturer or
other party responsible for compliance could void your authority to operate this product.
NOTICE: According to telephone company reports, AC electrical surges, typically resulting from
lightning strikes, are very destructive to telephone equipment connected to AC power sources.
To minimize damage from these types of surges, a surge arrestor is recommended.
FCC Part 15 information
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
FCC PART 15.105(b): Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This product complies with FCC radiation exposure limits under the following conditions:
The base must be placed to allow a minimum of 20 cm (8 inches) between the antenna and
all persons during normal operation.
The base must not be collocated or operated in conjunction with any other antenna or
transmitter.
The handset is designed for body-worn operation and meets FCC RF exposure guidelines
when used with any belt clip, carrying case, or other accessory supplied with this product. (All
necessary accessories are included in the package; any additional or optional accessories are
not required for compliance with the guidelines.) Third party accessories (unless approved
by the manufacturer) should be avoided as these might not comply with FCC RF exposure
guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specications. This is conrmed by the registration number. The abbreviation IC before the
registration number signies that registration was performed based on a Declaration of
Conformity indicating that Industry Canada technical specications were met. It does not
imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is marked on the
equipment itself. The REN assigned to each terminal equipment provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed 5.
Radio equipment
The term IC before the radio certication number only signies that Industry Canada technical
specications were met. Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device. "Privacy of communications
may not be ensured when using this telephone".
AC adapters
Base Charger
Part number PS-0003 PS-0007
Input voltage 120V AC, 60 Hz 120V AC, 60 Hz
Output voltage 9V DC @ 350mA 9V DC @ 210mA
Battery pack
Part number BT-1019
Capacity 400mAh, 3.6V DC
AC adapters
Base Charger
Part number PS-0003 PS-0007
Input voltage 120V AC, 60 Hz 120V AC, 60 Hz
Output voltage 9V DC @ 350mA 9V DC @ 210mA
Battery pack
Part number BT-1019
Capacity 400mAh, 3.6V DC

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