Uniden America UC332 Cordless Telephone System User Manual users manual

Uniden America Corporation Cordless Telephone System users manual

users manual

900MHzCORDLESSowner's manualwith caller id / call waiting†To activate the Caller ID features, you must subscribe through your telephone company.EXI2960/2965
ContentsWelcome/FeaturesControls and Functions 2Getting StartedRead this First 4Checking the Package Contents 5Setting up the Phone 6Mounting the Base Unit on a Wall 11Setting Caller ID Options 13Entering Your Area Code 14BasicsMaking and Receiving Calls 15Terminology 16Adjusting the Handset Ringer and Earpiece Volume 16Redial 17Tone Dialing Switch-over 17Traveling Out-of-Range 17Selecting a Different Channel 18Page 18Flash and Call Waiting 18Memory DialingStoring Phone Numbers and Names 19Steps for Entering Names and Special Characters 21Making Calls with Memory Dialing 23Chain Dialing 24Editing a Stored Name and/or Phone Number 25Erasing a Stored Name and Phone Number 27Caller ID FeaturesCaller ID 28When the Telephone Rings 28Viewing the Caller ID Message List 29Deleting Information from the Caller ID List 30Using the Caller ID List 32Additional InformationChanging the Digital Security Code 34Installing the Beltclip 35Headset Installation 35Note on Power Sources 36Maintenance 36Troubleshooting 37General Information 39Technical Information 40Index 42
Welcome Congratulations on your purchase of the Uniden EXI2960 (white) or EXI2965 (charcoal)cordless telephone. This phone is designed and engineered to exacting standards forreliability, long life, and outstanding performance.Note: Some illustrations in this manual may differ from the actual unit for explanation purpose.Features •900 MHz Extended Range Technology•3 Line Backlit Display•Caller ID and Call Waiting Caller ID•10 Number Memory Dialing•Face Up/Face Down Charging•32 Digit Redial•Flash and Pause•Tone/Pulse Dialing•Page/Find•7 Hour Talk Time/14 Day Standby Time•Handset Earpiece and Ringer Volume Control•Hearing Aid Compatible•40 Channel AutoscanThe EXI2960/EXI2965 features include AutoTalkTM and AutoStandbyTM. AutoTalk allowsyou to answer a call by just removing the handset from the base so you don't have towaste time pushing buttons or flipping switches. AutoStandby allows you to hang upby simply returning the handset to the base.The UltraClear PlusTM true compander circuitry virtually eliminates background noise.This innovative technology, together with 40 different channels, provides you with thebest possible reception during all your conversations.To protect you against misbilled calls which might result from your phone beingactivated by other equipment, the EXI2960/EXI2965 has Random CodeTM digital securitywhich automatically selects one of over 65,000 digital security codes for the handsetand base. Also, the AutoSecureTM feature electronically locks your phone when thehandset is in the base.Be sure to visit our web site: www.uniden.comUniden®is a registered trademark of Uniden America Corporation.AutoTalk, AutoStandby, UltraClear Plus, Random Code, and AutoSecure are trademarks of Uniden America Corporation.
[ 2 ] CONTROLS AND FUNCTIONS[ 2 ]Controls and Functions1. Handset antenna2. Optional headset jack3. Beltclip holes4. Handset battery compartment5. Handset earpiece6. LCD display7. Talk key8. */left cursor ( )/tone key9. Caller ID key10. Volume down ▼ key11. Select key12. Handset microphone and ringer speaker13. Memory (m) key14. Flash key15. #/right cursor ( ) key16. Delete key17. Volume up ▲key18. Redial/pause (p) key19. Channel (chan) key20. Handset charging contacts
[ 3 ]CONTROLS AND FUNCTIONS [ 3 ]21. Handset retainer clip22. Base charging contacts23. Status LED24. Page/find key25. Base antenna26. DC power input27. Telephone line jack
Read this FirstGETTING STARTED[ 4 ]This cordless telephone must be set up before use. Follow these steps:About the digital security codeThis cordless telephone uses a digitalsecurity code to prevent unauthorizedaccess to your base unit. Thissecurity code prevents other cordlesshandset from making calls throughyour base unit.A random security code will beassigned automatically between yourbase unit and handset when youcharge the battery pack for the first time.If you want to reset the securitycode, see page 34.Step 1 (page 5)Unpack the telephone and accessories.Step 2 (page 6)Next, choose the best location toset up the base unit.Step 3 (page 7 to 10)Then, insert the battery pack into thehandset. Connect the base unit. Youmust charge the battery pack for 15-20hours before plugging into thetelephone line and using the phone.Step 4 (page 13 to 14)Finally, set the Caller ID options andstore your area code in the memory touse the Caller ID service. Note: Skip the area code setting if yourcalling area requires 10-digit dialing.
GETTING STARTED [ 5 ]GETTING STARTEDChecking the Package Contents• Base unit • Handset • AC adapter • Rechargeable battery• Telephone cordUniden Parts Department at (800) 554-3988Hours: M-F 7:00 a.m. to 5:00 p.m. CST. We can also bereached on the web at www.uniden.comMake sure you have received the following items in the package. If any of theseitems are missing or damaged, contact the Uniden Parts Department.Also included:•This Owner's Manual•Quick Reference Guide•Precautions and Important Safety Instructions/Warranty Information• Beltclip
GETTING STARTED[ 6 ]Do the following steps:A. Choose the best locationB. Install the battery packA. Choose the best locationBefore choosing a location for your new phone, read the INSTALLATIONCONSIDERATIONS included in the PRECAUTIONS AND IMPORTANT SAFETYINSTRUCTIONS brochure. Here are some important guidelines you should consider:Avoid excessive moisture, extremely low temperatures, dust, mechanical vibration, or shockSetting up the PhoneAvoid heat sources, such asradiators, air ducts, and sunlightAvoid television sets andother electronic equipmentAvoid noise sources such as a windowby a street with heavy trafficAvoid microwave ovensAvoid personal computersAvoid other cordless telephonesChoose a central locationC. Connect the base unitD. Choose the dialing mode•The location should be close to both a phone jack and a continuous poweroutlet which is not switchable.•Keep the base and handset away from sources of electrical noise such asmotors, microwave ovens, and fluorescent lighting.•Be sure there is sufficient space to raise the base antenna to a verticalposition.•The base can be placed on a desk, tabletop, or mounted on a standard wall plate.
GETTING STARTED [ 7 ]GETTING STARTEDCharge the battery pack for at least 15-20 hoursbefore plugging the phone line into your phone.1)Press in on the battery cover release and slide the coverdown until it comes off.2)Connect the battery pack connector observing correctpolarity (black and red wires) to the jack inside thebattery compartment. Do not exert any force on this connection. It could causedamage to the battery or to the handset. The plasticconnectors will fit together in only one way. Once you are certain that you have made a goodconnection, then insert the battery pack into the batterycompartment. Do not pinch the wires.3)Securely close the battery compartment cover by slidingit up until it snaps into place.4)Place the handset on the base. Remove the beltclip, ifattached, for face up charging.B. Install the battery packUse only the Unidenbattery (BT-905)supplied with yourphone. Replacementbatteries are alsoavailable through theUniden Parts Department.(See page 5.)
GETTING STARTED[ 8 ]Battery use time (per charge)From fully charged•Seven hours continuous use•Fourteen days when the handset is in the standby modeLow Battery AlertWhen the battery pack is very low and needs to becharged, the phone is programmed to eliminate functionsin order to save power. If the phone is not in use, ¨Low Battery¨ appears on the LCD and none of the keyswill operate. If the phone is in use, ¨Low Battery¨ flashes and thehandset beeps. Complete your conversation as quickly aspossible and return the handset to the base unit for charging.Cleaning the Battery Charging ContactsTo maintain a good charge, it is important to cleanthe battery contacts on the handset and base unitwith a dry cloth or a pencil eraser about once month.Do not use any liquids or solvents.• Even when thebattery pack is notbeing used, it willgradually dischargeover a long period oftime. For optimumperformance, be sureto return thehandset to the baseunit after atelephone call.• If you must replacethe battery packduring a telephonecall, complete thereplacement of thebattery pack within30 seconds, and youcan return to theoriginal call.The last number dialed in the redial memory, the names andthe numbers stored in the memory locations are retained forup to 30 minutes while you replace the battery pack.contacts
GETTING STARTED [ 9 ]INSTALLING ANDADJUSTINGGETTING STARTEDC.Connect the base unit1)Connect the AC adapter to the DC IN 9Vjack and to a standard 120V AC wall outlet.2)Set the base on a desk or tabletop, and place the handset on the base unit as shown. Remove the beltclip, if attached,for face up charging. (See "Mounting theBase Unit on a Wall", on page 11.)Place the power cord sothat it does not createa trip hazard or whereit could become chafedand create a fire orelectrical hazard.3)Then raise the antenna to a vertical position. 4)Make sure that the status LED lights. If the LED doesnot light, check to see that the AC adapter isplugged in and that the handset makes good contactwith the base charging contacts.•Use only the supplied AD-310 AC adapter. Do not useany other AC adapter.•Connect the AC adapter to a continuous power supply.•Place the base unit close to the AC outlet so that youcan unplug the AC adapter easily.• The handset can beplaced up or facedown in the base forcharging.• You have to removethe beltclip, if attachedfor face up charging.
[ 10 ] GETTING STARTEDD. Choose the dialing modeMost phone systems use tone dialing which sends DTMF tones through the phonelines. However some phone systems still use pulse dialing such as in rural areas. Thedefault setting is tone dialing. Depending on your dialing system, set the mode asfollows:1)Press and hold flash until you hear a confirmation tone.The current setting appears next to Dial Mode.2)To set the dial mode for pulse dialing, press #.Or to set the dial mode for tone dialing, press*/tone . A confirmation tone sounds to indicate thesetting is complete. •If you are not sure of your dialing system, set for tone dialing. Make a trial call. Ifthe call connects, leave the setting as is, otherwise set for pulse dialing.•If your phone system requires pulse dialing and you need to send the DTMF tonesfor certain situations during a call, you may “switch-over” to tone dialing. (Referto “Tone Dialing Switch-over” on page 17.)5)Connect the telephone line cord to the TEL LINE jack andto a telephone outlet once the handset is fully charged.If your telephone outlet isn't modular,contact your telephonecompany for assistance.Modular•After installing the battery pack in the handset, charge your handset at least15-20 hours before plugging into the phone line. Once the handset batterypack is fully charged, connect the telephone line cord to the base andtelephone wall outlet.Make sure your batterypack is fully chargedbefore choosing thedial mode.
[ 11 ]GETTING STARTEDINSTALLING ANDADJUSTINGGETTING STARTEDStandard wall plate mountingThis phone can be mounted on any standard wall plate.1)Plug the AC adapter into the DC IN 9V jack.2)Wrap the AC adapter cord inside the molded wiringchannel as shown.3)Plug the AC adapter into a standard 120V AC wall outlet.4)Place the handset on the base unit and charge for 15-20 hours.5)Plug the telephone line cord into the TEL LINE jack.Wrap the cord inside the molded wiring channel as shown.Mounting the Base Unit on a WallDO NOT use an outletcontrolled by a wallswitch.Setting the handset retainer clip for wall mounting1)On the base unit, pull the handset retainer clip out of the slot and rotate it clockwise 180 degrees.2)Flip the retainer clip from front to back. Slide it back into the slot so that the lip of the retainer is up and the ▼is down. The retainer holds the handset in place.If you have wallmounted the base, youhave to remove thebelt clip to hang thehandset with thedisplay facing forward.
GETTING STARTED[ 12 ]6)Plug the telephone line cord into the telephone outlet.7)Raise the antenna to a vertical position.8)Align the mounting slots on the base with the mounting posts on the wall.Then push in and down until the phone is firmly seated.Direct wall mountingIf you don't have a standard wall plate, you can mount your phone directly to thewall. Before doing this, consider the following:•Avoid electrical cables, pipes, or other items behind the mounting location thatcould cause a hazard when inserting screws into the wall.•Try to mount your phone within 5 feet of a working phone jack to avoidexcessive lengths.•Make sure the wall material is capable of supporting the weight of the base and handset.•Use #10 screws (minimum length of 1-3/8 inches) with anchoring devicessuitable for the wall material where the base unit will be placed.1)Insert two mounting screws into the wall, (with theirappropriate anchoring device), 3-15/16 inches apart. Allowabout 1/8 of an inch between the wall and screw heads formounting the phone.2)Set the retainer clip if necessary.3)Refer to steps 1 through 8 on pages 11 and 12 to mount the telephone.
GETTING STARTED [ 13 ]Setting Caller ID OptionsGETTING STARTEDThere are three Caller ID setup options available. They are AutoTalk, CIDCW(Caller ID on Call Waiting), and Area Code. See page 14 for Area Code setup instructions.AutoTalk allows you to answer the phone without pressing the talk button. If thephone rings when AutoTalk is on, simply remove the handset from the base andthe phone automatically answers the call. Or if the handset is not on the base,press any key to answer the call. If the phone rings when AutoTalk is off, youmust press talk to answer the call. To change your Caller ID options:1)Press and hold call id. The following screen appears.2)Use ▲ and ▼or a number key (1-3) to move the pointer to the selection thatyou would like to change.Press select to toggle between ¨On¨ and ¨Off¨ for each setting.3)After you have made your Caller ID selections, press call id and return thehandset to the base.
GETTING STARTED[ 14 ]Entering Your Area CodeIf your calling arearequires 10-digitdialing, do not programthis option.If you enter a 3-digit area code number in the Area Code option, your localarea code does not appear in Caller ID messages. Do not program this option,if your calling area requires 10-digit dialing. When reviewing Caller ID messages, you will see only the local seven digitnumber. For calls received from outside your local area code, you will see afull 10-digit number. 1)When the phone is in the standby mode, press and holdcall id. The Caller ID setting screen appears.2)Press 3 to select ¨Area Code¨ or press ▼ twice.3)Press select.4)Use the number keys (0 to 9) to enter the 3-digit area code.5)Press select. A tone sounds and the displayed area code is entered.6)Press call id to complete the setting. Or return the handset to the baseunit to complete the setting. The handset returns to the standby mode.When the area code has already been stored in memory, thestored area code will be displayed. To change it, use thedelete and number keys to enter the new area code. Thenpress select. A confirmation tone sounds.To complete the setting, press call id or return thehandset to the base unit.
BASICS [ 15 ]BASICSMaking and Receiving CallsPick up the handset (AutoTalk)or press talk.1)Pick up the handset.2)Press talk.3)Listen for the dial tone.4)Dial the number.OR1)Pick up the handset.2)Dial the number, then press talk.HandsetOn BaseHandsetOff BaseTo answera callTo makea callTo hang upTo redialRefer to page 13"Setting Caller IDOptions” to turn onAuto Talk feature if desired.Press any key (Any Key Answer)or press talk.1)Press talk.2)Listen for the dial tone.3)Dial the number.ORDial the number, then press talk.Press talk, or return the handsetto the base (AutoStandby).1)Pick up the handset.2)Press talk.3)Listen for the dial tone.4)Press redial/p.1)Press talk.2)Listen for the dial tone.3)Press redial/p.Press talk.
BASICS[ 16 ]TerminologyThroughout this manual, terms such as Standby and Talk Mode are used. Below isthe terminology explanation.•Standby Mode - The handset is not in use, off the base, and talk has not beenpressed. A dial tone is not present.•Talk Mode - The handset is off the base and talk has been pressed enabling adial tone.Adjusting the Handset Ringer and Earpiece VolumeRinger tone and volumeWhen the phone is in standby mode, pressing the vol ▼ or ▲key on the handsetselects the handset ringer volume and tone. There are two ringer tones each withtwo volume levels. Continue pressing the vol ▼ or ▲key to listen to all tone andvolume levels. The phone keeps the last ringer tone and volume setting selected.Earpiece volumeThe handset earpiece volume settings (Low, Medium, High andMaximum) can only be adjusted during a call. Press vol ▼ or ▲to select Low, Medium, High and Maximum. When you hang up, the phone keeps the last volume setting selected. Talk 0:15 Volume High
BASICS [ 17 ]BASICSBASICSRedialThe redial/p key redials the last number dialed. The redialed number can be upto 32 digits long.The tone feature onlyapplies when the dialmode is set to pulse.Tone Dialing Switch-overSome telephone companies use equipment that require pulsedialing (sometimes referred to as rotary dialing). If youneed to enter tone dialing digits, you can switch-over totone dialing during the call. An example of this could beentering your bank account number after you have called your bank. The digits ofyour bank account can be sent using DTMF tones.Initially make your call with the pulse dialing mode. Once your call connects,press */tone . Enter the desired number (like in example above the bankaccount number). These digits will be sent as tone dialing. This special numbercan be stored in a memory location. This is referred to as Chain Dialing (See page24.) Once the call ends, the tone mode is canceled and pulse dialing mode resumes. Traveling Out-of-RangeDuring a call, as you begin to move your handset too far from your base unit,noise increases. If you pass the range limits of the base unit, your call willterminate within 30 seconds.
BASICS[ 18 ]Flash and Call WaitingIf you have "Call Waiting" service anda call waiting tone sounds while you are on a call, pressflash to accept the waiting call. There is a short pause,then you will hear the new caller. To return to theoriginal caller, press flash again.You must subscribe through your local telephone companyto receive Call Waiting Service.PageTo locate the handset (while it's off the base), presspage/find on the base. The handset beeps for 60 seconds.Paging is canceled when pressing any key or the handset isreturned to the base.Selecting a Different ChannelIf you encounter interference while using your phone, you can manually changethe phone´s channel for clear operation. Interference can come from appliancesor other phones in your home. This function works only when the phone is in use.During the course of a conversation, if you hear static or noise which makes itdifficult to hear, press chan. "Scanning" appears on the display, indicating thephone is changing to another channel. For more information on interference, referto "Technical Information" on page 40.
MEMORY DIALING [ 19 ]MEMORY DIALING• In memory dialingoperation, you mustpress a key within20 seconds or thephone will return to standby. If you return thehandset to the base,the phone will returnto standby also.• You have 20 secondsafter pressing mtoenter the numberyou wish to store.Otherwise, an errortone will sound. Storing Phone Numbers and NamesMemory Dialing allows you to dial a number using just a few key strokes. YourEXI2960/EXI2965 stores up to 10 names/numbers in handset.1)Press and hold muntil ¨Memory Store¨ is displayed.2)Press ▲and ▼or enter a number (0 - 9) to select the memory location where you would like to store the number.3)Press select. The following screen appears and a cursorflashes indicating that the display is ready for thename to be entered.If this screen appears, the selected memory location isalready stored. Then you must either change the entryin this location, clear the entry in this location, orselect ¨Go Back¨ to choose another location.4)To enter a name (up to 14 characters), use the number keys.• See the “Steps for entering names and special characters”. (See pages 21-22)• Use #and */tone to move the cursor to the desired location.• Use delete to delete characters as needed.• Press and hold delete to delete all the characters.• If a name is not required, go to step 5. Memory Store12 Store Name Edit Memory 1 Delete Memory 1 Go Back
MEMORY DIALING[ 20 ]The pause feature isuseful for long distancecalling, credit carddialing, or sequencesthat require a pausebetween digits.5)Press select. ¨Store Number¨ is displayed.The cursor flashes indicating that the display is readyfor the number to be entered.6)Use the number keys to enter the phone number. The phone number cannot exceed 20 digits.Use redial/p to enter pause in the dialing sequence. The display shows a ¨P¨. Each pause counts as one digit and represents a two second delay of time betweenthe digits.Use delete to delete digits as needed.7)Press select. The handset beeps and displays theconfirmation screen. Memory storage is complete.For example, if you store a name and number into memory location number 7, the display shows ¨Memory 7 Stored¨. If you store the number intomemory location number 8, the display shows ¨Memory 8¨.After about 2 seconds, ¨Memory Store¨ is displayed.Repeat steps 2 - 7 to store more numbers.8)Press m to return to standby mode. Store Number8002971023 Memory 7 Stored Memory Store7 UNIDEN CORP8 <Memory 8> Store Number
MEMORY DIALING [ 21 ]THE INTEGRATEDANSWERING DEVICE MEMORY DIALINGSteps for Entering Names and Special CharactersRefer to the letters on the number keys to select the desired characters.With each press of a numeric key, the displayed character appears in thefollowing order : Upper case letters first, lower case letters next and finally thenumber corresponding to the key.If you make a mistake while entering a nameUse */tone or #to move the cursor to the incorrect character. Pressdelete to erase the wrong character, then enter the correct character. To deleteall characters, press and hold delete.Number of times key is pressedkeys 1234567891ABCabc2DEFdef3GHIghi4JKLjkl5MNOmno6PQRSpqrs7TUVtuv8WXYZwxyz9*#-&()(blank) 012abc3def4ghi5jkl6mno7pqrs8tuv9wxyz0
MEMORY DIALING[ 22 ]For example, to enter Uniden;1)Pick up the handset and press and hold m.2)Enter a number or press ▲, ▼to select a memory location number.3)Press select.4)Press 8twice.5)Press 6five times.6)Press 4six times.7)Press 3four times, then press #to more the cursor to the right.If the next character uses the same number key, you must press #to move the cursorover. Otherwise the next time you press the number key, it changes the character thatwas previously set. 8)Press 3five times.9)Press 6five times.10)When finished, press select.To continue to store the telephone number, proceed to step 6 on page 20.
MEMORY DIALING [ 23 ]MEMORY DIALINGTHE INTEGRATEDANSWERING DEVICEMaking Calls with Memory DialingMemory dialing from Standby Mode1)Press m.The handset displays your programmed memory locations.2)Press ▼ and ▲ or enter the number (0 - 9) toselect the memory location you would like to dial.3)Press talk. ¨Talk¨ and the volume setting appear onthe display. Then the displayed number is dialed.Display a Programmed NumberUse #and */tone to toggle between the names display and the numbers display.1 UNIDEN CORP2 JOHN DOE3 MOM AND DAD Talk0123456789012Program name Program number1 80029710232 54529303 81755512121 UNIDEN CORP2 JOHN DOE3 MOM AND DAD5 0123456789016 01181355432907When the stored phone number has 15 or more digits,¨\¨ is displayed next to the 13th digit. Press #tosee the extra digits and */tone to return.• To exit the memoryfunction withoutdialing, press m. The handset returns to standby.• Whenever you areusing a menu screen,you must press a keywithin 20 seconds orthe phone will returnto standby.
MEMORY DIALING[ 24 ]Memory dialing from Talk Mode1)Press talk. ¨Talk¨ and thevolume setting appears.2)Press m.3)Enter a number (0 - 9) to select the memory location ofthe desired phone number. The selected phone number isdisplayed. Then the number is dialed. 4)To hang up, press talk. Talk Talk Volume High Talk 0:00 Talk 0:350123456789012Chain DialingThe 10 memory locations on the handset are not limited to phone numbers. Youmay want to store in memory a group of numbers (up to 20 digits) that you needto enter once your call connects. This is referred to as Chain Dialing.An example of this is a bank account number. Once you have called your bank,when you are prompted to enter the account number, simply press mand thenthe location where the special number has been stored.Store your special number with identifying name in memory as you would a phonenumber. (Refer to "Storing Phone Numbers and Names" on page 19.) Enter apause as necessary in the sequence. A pause counts as one digit and represents a two second delay in time betweendigits as they are sent.
MEMORY DIALING [ 25 ]MEMORY DIALINGTHE INTEGRATEDANSWERING DEVICEEditing a Stored Name and/or Phone Number1)Press and hold muntil ¨Memory Store¨ is displayed.2)Press ▲ and ▼ or enter a number (0 - 9) to select thememory location you would like to edit.3)Press select.The following screen appears with the memory locationnumber that you have selected in the display.4)Press ▲ or ▼ to select ¨Edit Memory¨, then press select.The following screen appears. The cursor flashes indicating that the display is ready for the name to beedited. When a name has not been stored, the cursorappears at the beginning of the second line.5)Use the number keys, */tone , #, or delete to editthe name. (See page 19.)To edit only the phone number, skip this step.6)Press select. The following screen appears.The cursor flashes indicating that the display is ready forthe number to be edited.7)Use the number key, redial/p or delete to edit the phone number. The phone number cannot exceed 20 digits. (See page 20.)If you don´t want to change the phone number, skip this step. Memory Store1 UNIDEN CORP2 JOHN DOE Edit Memory 2 Delete Memory 2 Go Back Store NameUNIDEN CORP Store Number8002971023
MEMORY DIALING[ 26 ]8)Press select. The handset beeps and displays theconfirmation screen. The memory storage is complete.For example, if you store a name and number intomemory location number 1, the display shows ¨Memory1 Stored¨. After about 2 seconds, ¨Memory Store¨ is displayed.9)Press mto return to standby mode. Memory 1 Stored Memory Store1 UNIDEN CORP2 JOHN DOE
MEMORY DIALING [ 27 ]MEMORY DIALINGTHE INTEGRATEDANSWERING DEVICE1)Press and hold muntil ¨Memory Store¨ is displayed.2)Press ▲ and ▼ or enter a number (0 - 9) to select thememory location you would like to edit.3)Press select.The following screen appears with the memory locationnumber that you have selected in the display.4)Press ▼ to move the pointer down to ¨Delete Memory¨.5)Press select. The following confirmation screen appears.6)Press ▲ to move the pointer to ¨Yes¨.7)Press select or delete.The following screen appears.8)After a few seconds the display returns to the ¨Memory Store¨ screen.You may delete the information in another memory location(return to step 2) or press mto return to standby. Memory Store1 UNIDEN CORP2 JOHN DOE Edit Memory 2 Delete Memory 2 Go Back Edit Memory 2 Delete Memory 2 Go BackDelete Memory 2? Yes NoErasing a Stored Name and Phone Number Memory 2 Deleted Memory Store23 MOM AND DAD Memory Store1 UNIDEN CORP2 JOHN DOE
CALLER ID FEATURES[ 28 ]• If you answer a callbefore the Caller IDmessage is received(Example: before thesecond ring), theCaller ID messagewill not appear.• When the call isreceived via atelephone companythat does not offerCaller ID service, thecaller´s phonenumber and name donot appear. (This includesinternational calls.)• When the call is viaa private branchexchange (PBX), thecaller´s phonenumber and namemay not appear.Caller IDWhen the Telephone RingsYou must subscribe to Caller ID service to use this feature.When the telephone rings, the Caller ID feature allows you to view the caller´sname and phone number on the display before you answer the phone.The handset displays the phone number of the incoming call, the name, time,and the number of calls. Additionally, you can dial the displayed number andstore the information for memory dialing.Make sure you have turned on the Caller ID/Call Waiting feature. (See page 13.)1)When the Caller ID message is received, the display shows the caller´sphone number along with the date and time. The incoming call informationis stored in the Caller ID record. If the Caller ID service includes thecaller´s name, the caller´s name appears on the display (up to 15 letters).Here are some typical displays; 5/11 12:30PM 01UNIDEN CORP800-297-1023The date andtime receivedCaller's nameCaller's phone numberNumber of callsfrom the sameCaller IDWhen the phone number andname data are receivedWhen a private number is receivedWhen a private name is receivedWhen invalid data is received
CALLER ID FEATURES [ 29 ]CALLER ID FEATURES•In Caller IDoperation, if no keyis pressed for morethan 20 seconds, anerror tone soundsand the telephonereturns to thestandby mode.•If a call comes in viaa telephone systemthat does not offerCaller ID service, noinformation isstored.•Each message can beup to 15 charactersfor the phonenumber and thename.Viewing the Caller ID Message ListData errors appear as ¨¨.When an unknown number is receivedWhen an unknown name is received2)When you pick up the phone, the display changes to ¨Talk¨. (AutoTalk featureis set to on.)The Caller ID list stores information for up to 30 incoming calls - evenunanswered calls.1)Press call id.The summary screen appears.The screen shows the number of new messages and total messages.2)Press ▼ to display the latest Caller ID message.3)Press ▼ to see the next message. Or press ▲ to see previous message.4)Press call id to return to standby. New :01 Total:02 5/17 12:30PM 03UNIDEN CORP800-297-1023
CALLER ID FEATURES[ 30 ]Deleting Information from the Caller ID List•While using the¨Delete All?¨ or¨DeleteMessage?¨ screen ifno key is pressed formore than 20 seconds, an errortone sounds and thetelephone returns to standby.• If you get anincoming call orpage, the deletingoperation iscanceled and thetelephone returns tostandby so you cananswer the call or page.The EXI2960/EXI2965 stores up to 30 messages. If the phone receives the 31stmessage, the oldest one in the list is automatically deleted. Caller ID data canalso be deleted manually.Deleting a Caller ID message1)Press call id. Display the message to be deleted fromthe Caller ID list by pressing ▲ or ▼.2)Press delete.3)Press ▲ or ▼ to select ¨Yes¨ or ¨No¨.4)Press select or delete.When the pointer is at ¨Yes¨:A tone sounds and the Caller ID message is deleted. The next Caller ID message is then displayed.When the pointer is at ¨No¨:The display returns to the Caller ID message.Deleting all Caller ID names/numbers1)Press call id.2)Press delete. 5/17 12:30PM 03UNIDEN CORP800-297-1023Delete Message? Yes No New :01 Total:02Delete All? Yes No
CALLER ID FEATURES [ 31 ]CALLER ID FEATURESUSING THEANSWERING DEVICE3)Press ▲ or ▼ to select ¨Yes¨ or ¨No¨.4)Press select or delete.When the pointer is at ¨Yes¨:A tone sounds and all stored Caller ID messages are deleted.When the pointer is at ¨No¨:The display returns to the summary screen. Total:00 New :01 Total:02
CALLER ID FEATURES[ 32 ]Calling a party from the Caller ID listYou can place a call from the Caller ID list. The EXI2960/EXI2965 stores up to 30 messages.1)Press call id. Select the phone number that you want todial by pressing ▲ or ▼.2)Press talk. The displayed phone number dials automatically.Long Distance calls and Area Code Setting/CancellationPressing 1while the incoming Caller ID information is displayed (in step 1) willplace the prefix “1” in the display to set up for a long distance call. Pressing 3will set or cancel an area code setting. (See page 14.)Dial editYou can temporarily edit the Caller ID number that is displayed by pressing select. A cursor appears in the display. Press delete to move the cursor left, make yourchanges and then press talk. This will not change the number in the Caller ID list memory. If you want to save this new number, store the information in memory. (See page 33.)Using the Caller ID List 5/17 12:30PM 03UNIDEN CORP800-297-1023 Talk8002971023•You cannot make acall from the CallerID list if yourEXI2960/EXI2965 isconnected to privatebranch exchange(PBX).•When a longdistance call hasbeen set, ¨1¨ appearsin the display.
CALLER ID FEATURES [ 33 ]CALLER ID FEATURESYou can not store aCaller ID message if nophone number appearsin the message.Storing Caller ID messages in Memory dialingMessages shown in the Caller ID list can be stored in memory dialing.Using the incoming call information (i.e., Caller ID list), the phone numberof the party on the Caller ID list can be stored in memory.1)Press call id.Select the phone number to be stored from the CallerID list by pressing ▲ or ▼.2)Press m.3)Press ▲ and ▼or enter a number (0 - 9) to select the memory location to be stored.4)Press select.The number is stored in memory, and the displayreturns to the Caller ID list. 5/17 12:30PM 03UNIDEN CORP800-297-1023Select Location1 UNIDEN CORP 2 JONE DOE 5/17 12:30PM 03UNIDEN CORP800-297-1023Replace Memory? Yes NoIf a message has already been stored in the selectedmemory number location, a confirmation screen isdisplayed. Press ▲ to select ¨Yes¨. Press select tooverwrite. The display returns to the Caller ID list.
ADDITIONAL INFORMATION[ 34 ]If the handset batterypack is completelydischarged or thebattery pack is removed,the digital security codewill be lost. If thishappens, a new securitycode is set automaticallynext time the batterypack is charged.The digital security code is an identification code used to connect the handsetand the base unit. Normally, setting the code is not necessary.The first time you charge your handset, the security code is automatically set. (See"About the digital security code", page 4.)In the rare situation that you suspect another cordless telephone is using the samesecurity code, you can change the code.1)Remove the handset from the base unit. Press and hold page/find on the base.2)The handset begins emitting a paging sound. While holding page/find for atleast 3 seconds, place the handset on the base unit. The paging sound stops.Leave the handset on the base for more than 5 seconds or until the status LEDstops flashing. A new random security code is set.Changing the Digital Security Code
ADDITIONAL INFORMATION [ 35 ]ADDITIONALINFORMATIONInstalling the BeltclipTo attach the beltclipInsert the beltclip into the holes oneach side of the handset. Press downuntil it clicks.To remove the beltclipPull both sides of the beltclip torelease the tabs from the holes.Your phone may be used with an optional headset, the UnidenHS910. To use this feature, insert headset plug into theheadset jack. Your phone is ready for hands-free conversations.(Headset may be purchased by calling the Uniden PartsDepartment or visiting the web site. See Page 5.)Headset InstallationIf the beltclip isattached, you can onlycharge the handset inthe face down position.
ADDITIONAL INFORMATION[ 36 ]Note on Power SourcesRECYCLING NICKEL-CADMIUM BATTERIESNICKEL-CADMIUMBATTERIES MUST BEDISPOSED OF PROPERLY.Nickel-cadmium cells are used in thebattery pack. Please take your used nickel-cadmium battery packs to a store thatrecycles nickel-cadmium batteries.Battery replacement and handlingWhen the operating time becomes short, even after a batteryis recharged, please replace the battery.With normal usage, your battery should last about one year.Please contact your place of purchase or the Uniden PartsDepartment for a replacement battery.MaintenanceWhen slightly dirtyWipe with a soft, dry cloth.When very dirtyWipe with a soft cloth that has been dampened with diluted,neutral detergent. Dry with a dry cloth.When the charging terminals become dirtyWipe with a dry cloth or a pencil eraser, if necessary.Power FailureDuring the period that the power is off, you will not be able tomake or receive calls with the telephone.Caution•Use the specified battery pack.•Do not remove the battery from the handset to charge it.•Never throw the battery into a fire, disassemble it, or heat it.•Do not remove or damage the battery casing.CautionDo not use paint thinner,benzene, alcohol, or otherchemical products. Doing so may discolor thesurface of the telephoneand damage the finish.
ADDITIONAL INFORMATION [ 37 ]ADDITIONALINFORMATIONTroubleshootingIf your phone is not performing to your expectations, please try these simple steps first.SymptomThe status LED won't lightwhen the handset is placedin the base.The audio sounds weakand/or scratchy.Can't make or receive calls.Suggestion•Make sure the AC adapter is plugged into the base and wall outlet.•Make sure the handset is properly seated in base.•Make sure the charging contacts on the handset and base are clean.•Make sure that the base antenna is in a vertical position.•Move the handset and/or base to a different location away frommetal objects or appliances and try again.•Press chan to help eliminate background noise.•Make sure that you are not too far from the base.•Check both ends of the base telephone line cord.•Make sure the AC adapter is plugged into the base and wall outlet.•Disconnect the AC adapter for a few minutes, then reconnect it.•Reset the digital security code (See page 34).•Make sure that you are not too far from the base.
ADDITIONAL INFORMATION[ 38 ]Symptom The handset doesn't ring orreceive a page.Severe noise interference.The Caller ID does not display.If you still have a problem.Suggestion •The battery pack may be weak. Charge the battery on the base unitfor 15-20 hours.•The handset may be too far away from the base unit.•Place the base unit away from appliances or metal objects.•Reset the digital security code (See page 34).•Keep the handset away from microwave ovens, computers, remotecontrol toys, wireless microphones, alarm systems, intercoms, roommonitors, fluorescent lights, and electrical appliances.•Move to another location or turn off the source of interference.•The handset was picked up before the second ring.•The call was placed through a switch board.•Call your local telephone company to verify your Caller ID service is current.•Charge the handset.•Call our customer hot line at 1-800-297-1023.
ADDITIONAL INFORMATION [ 39 ]ADDITIONALINFORMATIONGeneral InformationThe phone complies with FCC Parts 15 and 68.Operating temperature: -10°to 50°C (+14°F to +122°F)AC Adapter InformationAC Adapter part number: AD-310Input Voltage: 120V AC 60HzOutput Voltage: 9V DC 210 mABattery InformationBattery part number: BT-905Capacity: 600 mAH, 3.6VBattery use time (per charge)From fully chargedTalk mode duration: 7 hoursStandby mode duration: 14 daysIf the handset is left off of the base, the actual Talk mode duration will be reduced respective to the amount oftime the handset is off the base.Recharge your phone on a regular basis by returning the handset to the base after each phone call. Whenthe operating time becomes short, even after the battery is recharged, please replace the battery. Withnormal usage, the battery should last about one year. Replacement batteries may be purchased at your local Uniden dealer or by contacting the Uniden PartsDepartment (800) 554-3988. Hours are from 7:00 a.m. to 5:00 p.m. Central Time, Monday through Friday.We can also be reached on the web at www.uniden.com Specifications, features, and availability of optional accessories are all subject to change without prior notice.
ADDITIONAL INFORMATION[ 40 ]Technical InformationThe FCC wants you to know!Changes or modifications to this product notexpressly approved by Uniden, or operation of thisproduct in any way other than as detailed by theowner's manual, could void your authority tooperate this product. The equipment cannot beused on public coin phone service provided by thetelephone company. Connection to party lineservice is subject to state tariffs. (Contact thestate public utility commission, public servicecommission or corporation commission forinformation.)Below is some information that might concernyou while using your new phone.RangeYour new phone is designed to achieve themaximum possible range by transmitting andreceiving according to the highest specificationsset forth by the FCC. We have rated this phone tooperate at a maximum distance with thequalification that the range depends upon theenvironment in which the telephone is used. Manyfactors limit range, and it would be impossible toinclude all the variables in our rating. TheMaximum Range rating of this phone is meant tobe used as a means of comparison against otherrange claims.Telephone Line ProblemsThe FCC has granted the telephone company theright to disconnect service in the event that yourphone causes problems on the telephone line.Also, the telephone company may make changes infacilities and services which may affect theoperation of your unit. However, your telephonecompany must give adequate notice in writingprior to such actions to allow you time for makingnecessary arrangements to continue uninterruptedservice.If you are having trouble with your telephoneservice, you must first disconnect your phone todetermine if it is the cause of your problem. Ifyou determine that it is the cause, you mustleave it disconnected until the trouble has beencorrected.Radio InterferenceRadio interference may occasionally cause buzzingand humming in your cordless handset, or clickingnoises in the base. This interference is caused byexternal sources such as TV, refrigerator, vacuumcleaner, fluorescent lighting, or electrical storm.Your unit is NOT DEFECTIVE. If these noisescontinue and are too distracting, please checkaround your home to see what appliances may becausing the
ADDITIONAL INFORMATION [ 41 ]ADDITIONALINFORMATIONproblem. In addition, we recommend that the basenot be plugged into a circuit that also powers amajor appliance because of the potential forinterference. Be certain that the antenna on theunit is fully extended when needed.In the unlikely event that you consistently hearother voices or distracting transmissions on yourphone, you may be receiving radio signals fromanother cordless telephone or other source ofinterference. If you cannot eliminate this typeof interference, you need to change to adifferent channel.Finally, it should be noted that some cordlesstelephones operate at frequencies that maycause interference to nearby TVs and VCRs. Tominimize or prevent such interference, the baseof the cordless telephone should not be placednear or on top of a TV or VCR. If interference isexperienced, moving the cordless telephonefarther away from the TV or VCR will oftenreduce or eliminate the interference.More Than One Cordless TelephoneIf you want to use more than one cordlesstelephone in your home, they must operate ondifferent channels. Press the channel key to selecta channel that provides the clearestcommunication.Cordless Telephone PrivacyCordless telephones are radio devices.Communications between the handset and base ofyour cordless telephone are accomplished bymeans of radio waves which are broadcasted overthe open airways. Because of the inherentphysical properties of radio waves, yourcommunications can be received by radio receivingdevices other than your own cordless telephoneunit. Consequently, any communications usingyour cordless telephone may not be private.
[ 42 ]IndexAAC adapter information ............................39Adjusting ringer and earpiece volume..........16BBattery packInformation ........................................39Installing ............................................7Maintenance ....................................8, 36Preparing and charging .......................... 9Replacement and handling .................... 36Beltclip installation .............................. 35CCaller IDCaller ID service .................................... 28Call Waiting........................................ 18Deleting ............................................ 30Setting Caller ID options ...................... 13Using ................................................ 32Viewing ............................................ 29Channel ................................................18Connection ............................................ 9DDialing mode..........................................10Digital security code .......................... 4, 34E, F, GEarpiece volume .................................... 16HHeadset installation .............................. 35I, J, K, LInterference ..........................................40M, N, OMaintenance ........................................ 36Making a call ........................................ 15Memory dialingEditing a stored nameand phone number .............................. 25Erasing a stored nameand phone number .............................. 27Making calls with memory dialing .......... 23Storing phone numbers and names.............................. 19Mounting on a wall ................................11P, QPackage contents .................................... 5Paging ................................................ 18RReceiving a call .................................... 15Redialing a call ................................ 15, 17Ringer tone and volume .......................... 16SSetting up the Phone .............................. 6Setting up the Handset ............................ 7T, U, V, W, X, Y, ZTechnical information ..............................40Troubleshooting .................................... 37
[ 43 ]Memo
[ 44 ]Memo
At Uniden, we´ll take care of you!If you need any assistance with this product, please call our Customer Hotline at1-800-297-1023PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit, available accessories, or any other related matters.Thank you for purchasing a Uniden product.Hours: M-F 7:00 AM to 7:00 PM CST.
Covered under one or more of the following U.S. patents: A World Without Wires© 2001 Uniden America Corporation, Fort Worth, TXAll rights reserved.Printed in ChinaUCZZ01310ZZ4,511,761 4,523,058 4,595,795 4,797,916 5,381,460 5,426,6905,434,905 5,491,745 5,533,010 5,574,727 5,650,790 5,660,2695,661,780 5,663,981 5,671,248 5,717,312 5,754,407 5,768,3455,787,356 5,838,721 5,884,619 5,893,034 5,912,968 5,915,2275,929,598 5,930,720 5,960,358 5,987,330

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