VDA MULTIMEDIA 65000W0 PowerTV ON AIR User Manual OnAir quick setup guide
VDA MULTIMEDIA SPA PowerTV ON AIR OnAir quick setup guide
Users Manual
QUICK SETUP GUIDE
Table of Contents
Glossary......................................................................................................................3
Preface........................................................................................................................3
Purpose of this document....................................................................................3
Safety..................................................................................................................4
Important Safety Instructions..............................................................................5
Step 1 : Overview of the equipment...........................................................................6
Before you start...................................................................................................6
OnAir Set Back Box..............................................................................................6
OnAir Remote Control Unit..................................................................................7
Step 2 : Connecting the OnAir Set Back Box...............................................................8
Step 3 : Preparation....................................................................................................9
Preparing the television.......................................................................................9
The initial guided procedure................................................................................9
Step 4 : Pairing the Remote Control Unit..................................................................10
Step 5 : Network - which connection?.......................................................................12
Wired.................................................................................................................13
Wireless.............................................................................................................18
Step 6 : The Wi-Fi bubble..........................................................................................20
Access point Setup............................................................................................20
Advanced Features....................................................................................................22
Configuration options: Remote Control .............................................................22
Configuration options: Reboot...........................................................................22
Configuration options: System Info...................................................................22
Configuration options: Advanced.......................................................................23
Define the System Environment........................................................................27
Manual Setup - Remote Control Unit........................................................................28
RCU programming Mode....................................................................................28
Test the TV functions.........................................................................................28
Re- assigning 'Key Groups' to IR/RF...................................................................28
Useful commands for problem solving..............................................................29
Troubleshooting ........................................................................................................31
2
Glossary
SBB OnAir Set Back Box
RCU Remote Control Unit
IR Infrared: the signal used to drive most television
RF4CE Radio Frequency for Consumer Electronics. The radio signal used to drive the
OnAir SBB
HSIA High Speed Internet Access. The hardware and software solution used to allow
guests to access the internet.
VLAN Virtual Lan. The method used to separate broadcast domains within the same
network.
SSID Service Set Identifier. An SSID is a unique ID that consists of up to 32 characters
and is used for naming wireless networks.
Preface
Purpose of this document
This document is intended for use by customers and/or network administrators as a guide for
installing and configuring the OnAir SBB.
The guide is targeted for use by medium/high skilled installers and/or technicians with
medium networking knowledge.
If you do not have sufficient knowledge to complete the tasks in this guide please contact your
local vendor for support.
Please read this manual carefully before operating your set and retain it for future reference.
Note that specifications are subject to change without notice.
3
Safety
CAUTION: DO NOT REMOVE COVER NO USER-SERVICEABLE PARTS INSIDE REFER SERVICING
TO QUALIFIED SERVICE PERSONNEL.
WARNING: TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
WARNING: Do not install this equipment in a confined space such as a book case or similar.
CAUTION: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Slots and openings in the cabinet are provided for ventilation and
to ensure reliable operation of the product and to protect it from over heating. The openings
shall be never be blocked. This product shall not be placed in a built- in installation such as a
bookcase or rack unless proper ventilation is provided or the manufacturer’s instruction has
been adhered to.
CAUTION concerning the Power Cord:
Most appliances recommend they be placed upon a dedicated circuit;
That is, a single outlet circuit which powers only that appliance and has no additional outlets
or branch circuits. Check the specification page of this owner’s manual to be certain. Do not
overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords,
frayed power cords, or damaged or cracked wire insulation are dangerous.
Any of these conditions could result in electric shock or fire. Periodically examine the cord of
your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue
use of the appliance, and have the cord replaced with an exact replacement part by an
authorized service center. Protect the power cord from physical or mechanical abuse, such as
being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to
plugs, wall outlets, and the point where the cord exits the appliance. To disconnect power
from the mains, pull out the mains cord plug. When installing the product, ensure that the
plug is easily accessible.
CAUTION: The apparatus shall not be exposed to water (dripping or splashing) and no objects
filled with liquids, such as vases, shall be placed on the apparatus.
Important Notes About Battery Usage : Alkaline batteries are strongly recommended; do
not use rechargeable batteries. Check local your local regulations for proper disposal.
FCC Compliance Statement: This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
4
FCC Interference Statement: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: To assure continued compliance, any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to operate
this equipment.
FCC Radiation Exposure Statement: This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled environment. This equipment should be installed
and operated with a minimum distance of 20 centimeters between the radiator and your
body. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter. The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating
in conjunction with any other antenna or transmitter.
Important Safety Instructions
1. Read and keep these instructions.
2. Heed all warnings.
3. Follow all instructions.
4. Do not use this apparatus near water.
5. Clean only with dry cloth.
6. Do not block any ventilation openings.
7. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Refer all servicing to qualified service personnel.
12. Servicing is required when the apparatus has been damaged in any way, such as
power- supply cord or plug is damaged, liquid has been spilled or objects have fallen
into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
5
Step 1 : Overview of the equipment
Before you start
You will need available and ready to use:-
–Television with an available HDMI input
–Television original remote control
–OnAir boxed kit containing the following
–OnAir SBB (set back box)
–OnAir remote control
–OnAir Power Pack
–CAT 5 patch lead ( for used with wired connectivity only)
–HDMI cable
If you plan to connect to the network/internet using a hard wired connection you will need:-
–Your network connection details - IP Address, Mask, Gateway Address and DNS etc.
If you plan to connect to the network/internet using WiFi you will need:-
–Your Wi-Fi network connection details – SSID, appropriate security key etc.
OnAir Set Back Box
6
WAN
Main connection
to backbone or
router
LAN
Extra port to
connect guest
laptop for HSIA
HDMI ™ out IR
In/out
Power
Connector
USB host
OnAir Remote Control Unit
7
Info key
Show OSD text about
current channel
Numeric keys
Used for direct channel
access or entering value
Status LED
red and green led blinks
during code transmission or
special codes during setup.
Back
Will return to previous
condition or go back one
step while browsing the GUI
Colored keys have different
functions based on context
Each app will display an
appropriate help
channel up/down
Navigation pad
Used to navigate within GUI
and also for channel
language selection when
available.
On/Off button
Used to switch the television
and OnAir box together,
from standby to on and vice
versa.
Home :
Will jump the home page of
the GUI.
Source button
Based on the configuration
setup and television, can
select alternate a/v sources
Transport button
Used in combination video
and audio player when
available.
Volume control
App button
Will display the application
bar when available.
Battery Installation
Remove the battery cover on
the rear of the RCU, and
insert two R03 (size AAA)
battery with + and - matched
correctly.
Battery life is approximately
three years, depending on
usage.
Step 2 : Connecting the OnAir Set Back Box.
8
Using the supplied HDMI cable, connect the SBB
to the television.
If you are using wired networking connect the
supplied CAT5 patch cord to the RJ45 connector
labelled “WAN” on the OnAir SBB and to your
network socket.
Connect the 12 volt DC power pack output lead
to the input marked 12VDC on the OnAir box,
(12 volt power pack included in the OnAir kit).
Connect mains power cord to the power outlet.
Step 3 : Preparation
Preparing the television
The OnAir SBB works best when it can control the television using HDMI CEC protocol, CEC
protocol is implemented in most in modern televisions.
Enter the televisions configuration menu using the televisions original remote control unit and
confirm that the CEC is enabled. Refer to the televisions user manual if you are not familiar
with the televisions configuration setup menu.
Please note that different TV manufacturers refer to the CEC protocol using their own ‘Trade
Names’, some examples of ‘Trade Names’ used for the CEC protocol are:
Anynet+ (Samsung); Aquos Link (Sharp); BRAVIA Link and BRAVIA
Sync (Sony); HDMI-CEC (Hitachi); E-link (AOC); Kuro Link (Pioneer); CE-Link and Regza Link
(Toshiba); RIHD (Remote Interactive over HDMI) (Onkyo); RuncoLink (Runco International);
SimpLink (LG); HDAVI Control, EZ-Sync, VIERA Link (Panasonic); EasyLink (Philips); and
NetCommand for HDMI (Mitsubishi)
The initial guided procedure1
Now that the SBB is connected and powered-up, switch on the television and select the source
connection of the OnAir SBB (normally HDMI1) .
All OnAir SSBs are shipped unconfigured (factory default) and in this initial state will display a
guided setup procedure that must be completed before the SBB can be used.
The following chapters will guide you through the setup procedure, the procedure starts with
the pairing request page, shown immediately after the splash screen graphic displayed during
the boot process.
1 Once the initial setup procedure has been successfully completed it will not be shown
again. However the SBB can be reset to factory defaults to restart the initial setup
procedure if required. See the troubleshooting chapter for detailed instructions
9
Step 4 : Pairing the Remote Control Unit
The remote, included in the OnAir kit, must be ‘one to one’ linked with the OnAir SBB. This step
is called 'pairing', once a remote is paired with a SBB it will only send commands to that SBB, it
cannot send commands to other SBBs.
To ‘pair’ the OnAir remote with the OnAir box press and hold 2 buttons ( and ) for
about 8 seconds until the red LED starts pulsing, the remote is now trying to pair with the SBB.
10
A successful paring will show the image below, if it fails simply retry the procedure.
A remote control must be successfully paired with the OnAir SBB before you can proceed to
the next step.
When pair has been achieved, select next and click
Additional information about the RCU (Remote Control Unit) is described on chapter 'Define
the System Environment' on page 28, please refer also to Troubleshooting guide on page 31.
11
Step 5 : Network - which connection?
You will now be prompted to select the way you intend to connect the OnAir SBB to the
network - Wired or Wireless.
You will also be prompted to enter the Room and TV Number2 which must be unique
identifiers within the whole of the hotel/property; this ‘Common Data’ is independent of
network configuration.
Certain configurations require the unique ‘Hotel Code’ to be manually entered, this code was
provided when OnAir was purchased.
Please have all ‘Common Data’ details, ‘Hotel Code’ and appropriate network information to
hand before proceeding3.
2 TV number is the way to assign multiple TVs within the same room, for example when
installing a suite.
3 Data for numeric only fields can be entered using the RCU, for fields requiring alpha-
numeric data a virtual keyboard is available by pressing the blue RCU button when
the field is highlighted.
12
Wired
Direct cable connection between the OnAir SBB and the network/internet. IP address
assignment to the SBB will be based on your networking preference or IT requirements; you
can choose either Manual or Automatic, which in turn defines the number of mandatory fields
that will have to be entered.
Select 'Wired' and click to proceed with next step.
13
Manual:
Requires all IP details, ‘Common Data’ and ‘Hotel Code’ to be entered manually; the
combination of ‘Hotel Code and 'Common Data', uniquely identifies the SBB with in the
hotel/property. Please take care when entering the 14 digit ‘Hotel Code’ as entering an
incorrect code will result in the failure of the following connectivity test.
When all the fields are completed, select next and click to proceed to next step.
When all the fields are completed, select next and click to proceed to next step.
The above screen shot displays the input mask for the IP details, where all the fields are
14
mandatory apart for DNS 2, which is optional.
The above screen shot displays the input template for the IP details, all the fields are
mandatory except for DNS 2, which is optional.
Manual IP configuration is now complete, skip the next section and continue with
Connectivity check on page 17.
Automatic:
If a VDA Appliance Server is available on the network only ‘Common Data’ must be entered
manually other parameters are provided automatically by the Appliance Server. If a generic
DHCP server (i.e. home router) is used then ‘Common Data’ and the ‘Hotel Code’ must be
entered manually4.
Standard DHCP discovery protocol is used to implement this feature and it will detect (based
on the incoming reply) if there is missing data that must be entered manually.
The screen shot below, shows the input template when Automatic is selected.
When all the fields are completed, select next and click to proceed to next step.
4 OnAir Appliance Server has to be installed, configured and made available on the same
network as the OnAir SBB before starting the installation of OnAir SBBs with Automatic
configuration, or the Automatic procedure will fail. The ‘Hotel Code’ information is only
available from the OnAir Appliance Server, when using generic DHCP servers the Hotel
Code has to be entered manually.
15
The SBB will send a network enquiry to retrieve setup information from the Appliance Server.
In case of failure an appropriate message will be displayed on the screen.
The following screen shot shows the warning message generated when using a generic DHCP
server, the 'Hotel Code' must be entered manually.
The combination of ‘Hotel Code and 'Common Data', uniquely identifies the SBB with in the
hotel/property. Please take care when entering the 14 digit ‘Hotel Code’ as entering an
incorrect code will result in the failure of the following connectivity test.
When completed select next and click to proceed with next step: 'connectivity check'
When completed select next and click to proceed with next step: 'connectivity check'.
16
Connectivity check
Regardless of the configuration selected the procedure will lead to a test. If all the data was
entered correctly and the network has access to the internet, the connectivity check will
validate the configuration. Make sure the network is connected to the internet and that the IP
data used to configure the SBB is appropriate for the network internet connection.
The information window will either display “network successfully configured” with the next
button selected, or a ‘connectivity fail’ message if the OnAir SBB was unable to reach the
internet, in which case all network and Common Data entered must be checked and the
procedure retried. The RCU back button can be used to re-enter forms to check data.
When the ‘network successfully configured’ message is display, skip next section and proceed
directly to 'Step 6 : The Wi-Fi bubble' on page 20.
17
Wireless
Please have all ‘Common Data’ details, ‘Hotel Code’ and Your Wi-Fi network connection details
to hand before proceeding5.
Using the SBB internal Wi-Fi in client mode, disables the SBBS local AP ( Access-Point ) feature,
these 2 options are mutual exclusive. See 'Step 6 : The Wi-Fi bubble' page 20.
Select 'Wi-Fi' and press to proceed to next step.
Select 'Scan network' and press to display the SSIDs of available networks.
5 OnAir SBB cannot connect to Wi-Fi networks that require user-name and password to be
entered to be granted access.
18
When the scan of available networks has completed, use the up and down arrow keys to select
the network to be used with OnAir and click to confirm.
Negotiating to connect to the network will auto-complete certain fields based on the
encryption method detected. In the case of WPA, for example, just the pass phrase has to be
entered, enter appropriate credentials for other types of encryption.
When all required data is entered select 'next' and press to fully connect to the network.
When fully connected to the Wi-Fi network the guided procedure will present the same setup
pages as described for 'Wired' connection on page 13.
19
Step 6 : The Wi-Fi bubble
Access point Setup
OnAir SBB has an internal Wi-Fi b/g/n/ card that can be used to provide a local Wi-Fi AP (Access
Point) in the room. Tablets, phones, notebooks, or any other Wi-Fi enabled device, can get
connectivity via the OnAir SBB. The corresponding SSID and WPA2 key are only available from
a menu page on the television connected to the SBB.
Please note this option is only available when the SBB is configured ‘Wired’ internet
connection.
This feature can be enabled or disabled as required. If enabled for use select the country
where you are installing the SBB6, and the Wi-Fi area coverage you require, low, medium or
high. These are estimated coverage and are influenced by many factors, such as walls, objects
and distance. This parameter has to be ‘tuned’ and tested on a case by case basis.
The SSID cannot be manually configured, it is generated automatically by an algorithm in SBB
to avoid confusion with adjacent SBBs. Authentication is fixed to WPA2 and is also generated
automatically by an algorithm in SBB , both the SSID and WPA2 are displayed for information
only.
Select next and press to display a summary of the configured local access point.
6 Set as needed to indicate country in which device is operating to set regulatory domain.
This can limit available channels and transmit power.
20
Details displayed are made available to the dedicated ‘app’ that guides a user to establish the
connection to this Wi-Fi Bubble7.
Select the 'Save' button and click to complete the guided procedure.
Select the 'Reboot' and click to apply the entire configuration and reboot the SBB.
After the reboot, the SBB is ready for use and configured in the previous steps.
7 Wi-Fi bubble is an option and subject to limitation.
21
Advanced Features
Several additional features are available once the initial setup procedure has been completed.
To access to these features a specific code must be sent to the SBB using the paired RCU. Entry
of the correct code forces the television to display the ‘Configuration Options’ menu below8.
“Network” and “Access Point” are already described on pages 12-18 being part of the initial
setup procedure. The following gives a brief description of the additional features and
additional setup procedures available for complex installation scenario or for maintenance
purposes.
Detailed information of these additional features and procedures is available in the OnAir-
Setup Guide document available from: - http://www.powertvonair.com/manuals/OnAir-
Setup_Guide.pdf
Configuration options: Remote Control
Allow additional RF4CE input devices (like remote controls or keyboards) to be paired with the
SBB.
Configuration options: Reboot
Forces a soft reboot of the SBB, the only way to exit the setup menu.
Configuration options: System Info
Displays details of the SBBs current setup and configuration, including firmware version and
network settings.
8 See the Troubleshooting chapter below for the key sequence to access the setup menu.
22
Configuration options: Advanced
Displays more configuration options; grouped here as a sub menu to avoid accidental access.
Advanced : Factory Reset
Selecting this options forces the SBB to erase all data and return the SBB to the ‘Factory
Default’ condition. After a ‘Factory Reset’ the SBB will reboot and enter the initial configuration
procedure.
Advanced: VLAN
If enabled, allows the installer to define 3 additional VLAN ID's.
1. Mobile ID, used to host mobile devices, like in-room tablets, within a
specific vlan, enhancing security, performance and control9.
2. HSIA Wired ID used to host guest laptops for wired internet navigation. This Vlan
is mapped to the RJ45 port labelled ‘LAN’ on the SBB.
3. HSIA Wi-Fi ID is used to host guest laptops for Wi-Fi internet navigation, using the
SBBs the Wi-Fi access-point.
VLANs for HSIA are usually an integral part of the VDA HSIA solution, however they are
available for use with 3rd party HSIA controllers, they are not used in a ‘standalone’ mode.
9 Mobile ID vlan works only when applied together with specific configurations at
networking level.
23
Advanced: IR Configuration
The RCU (Remote Control Unit) is a dual technology device, using both RF4CE and IR
transmission, RCU buttons are grouped by function and each group can be assigned to use
one of the two transmission methods.
The RF4CE and IR settings of the first RCU / SBB of a new installation must be discovered and
configured manually, however if a VDA Appliance Server is part of the installation then the
remaining RCUs can be configured automatically by repeating the ‘paring’ procedure. Please
note without an Appliance Server all RCUs must be configured manually.
Once the optimal RCU settings are established for the installation, it is strongly recommended
the Appliance Server is configured to automatically manage the RCU settings.
(Refer to 'Manual Setup - Remote Control Unit' on page 28 and 'Appliance Server Setup Guide'
document available from : -
http://www.powertvonair.com/manuals/OnAir-Appliance_Server_Setup_Guide.pdf
Advanced: CEC Test
It is important to establish how well the CEC protocol has been implemented in the television
in order to define the best control configuration possible.
A guided test will rank the TV’s performance and will be used to define the final OnAir remote
control configuration.
Each test is launched by selecting an item in the 'Main Command' column and pressing ,
the result of the test is registered by selecting the appropriate button under the “Did it Work”
column.
24
After completing all tests the ranking result will be displayed.
A ranking colour of green (OPTIMAL), if all crucial commands are supported, or orange
(AVERAGE) if just basic commands are supported, or red (BAD), if no reply is received from the
television.
The summary screen below provides guidance about the next step of the setup procedure
which can be manual or automatic.
25
Define the System Environment
Generic guideline
‘Out of the box’ - first time use, the RCU has no specific configuration.
Based on the ranking results of the previous chapter, it may be necessary to configure certain
RCU buttons to send IR (infrared) codes directly to the TV.
Select which of the 2 following tables (IPTV / SMATV) best describes the installation and then
note the comment against the ranking result achieved in the previous step.
IPTV channel distribution
No special action is required.
The on/off button should be set to use IR.
The on/off button should be set to use IR. Configure TV to switch on to
HDMI1, alternatively the source button should be set to use IR – manual selection of HDMI
port required10.
SMATV channel distribution
Channel up/down should be set to use IR.
Channel up/down, numeric buttons and on/off button should be set to
use IR.
Channel up/down, numeric buttons and on/off button should be set to
use IR. Configure TV to switch on to HDMI1, alternatively the source
button should be set to use IR – manual selection of HDMI port required11.
10 A television ranking as 'BAD', is and indication that TV cannot, automatically or by
command, select the correct HDMI input supporting the OnAir box.
11 This can be overcome by either configuring the TV to always switch-on to the correct
HDMI input, or set the “source” button on the RCU to be IR, the user can then manually
select the correct HDMI input.
27
OPTIMAL
AVERAGE
BAD
OPTIMAL
AVERAGE
BAD
Manual Setup - Remote Control Unit
All RCU configurations are set using the programming mode feature.
Choosing the correct code (s) is crucial, once identified, the button assignment code(s) must
be set into the RCU. This chapter will guide the user for the manual setup of the remote
control.
There are several advanced features to simplify cloning / loading of the RCU configuration for
multiple rooms, please refer to 'Advanced: IR Configuration' on page 24.
RCU programming Mode
To enter programming mode hold down both + buttons (2.5 Seconds), until the
green LED blinks twice, please note programming mode will terminate after 10 seconds of
inactivity.
After entering programming mode, enter the 4-digit code for your TV set all 4 digits must be
entered consecutively including leading zeros. The green LED blinks twice for a correct code or
stays lit two seconds for a bad code.
The code for your TV can be found in the “TV code list” document available for download from:
- http://www.powertvonair.com/manuals/tv_code_list.pdf
Test the TV functions
After the TV type code has been entered into the RCU, all numeric, on/off, colour button,
volume up/down, channel up/down, mute and source button, will emit IR commands only.
To verify correct operation, while aiming the RCU at the TV, press all relevant keys in turn and
confirm they operate as expected. If the TV does not respond correctly start again and / or try
an alternative code. Do not proceed until correct operation is verified.
Re- assigning 'Key Groups' to IR/RF
After code programming, all keys are set to directly control the TV database (see key
description). Some ‘Key Groups’ must now be assigned to control the OnAir SBB and the
television according to the IPTV channel distribution or SMATV channel distribution result.
The following procedure details how to assign appropriate ‘Key Group’ code(s) to the RCU.
Study the following table and select code(s) that will assign appropriate RCU key(s) and/or ‘Key
Groups’ for RF or IR control.
Use the programming sequence (see above chapter RCU programming Mode on page 28) to
enter 4-digits code listed on the table RF-IR-Key group according to your selection. Repeat the
above sequence until all required codes for the suggested configuration have been entered.
28
RF IR Key group
0020 0030 All data base keys
0021 0031 Numeric keys
0022 0032 On/off (Standby) key
0023 0033 Channel keys
0024 0034 Volume keys
0025 0035 Color keys
0026 0036 Source keys
For example, the programming sequence for a LG ™ TV where only the on/off button is
required will be:
Set all buttons to use IR
+ <wait 2.5s> <two green blinks> <two blinks>
Set all buttons to use RF4CE
+ <wait 2.5s> <two green blinks> <two blinks>
Set only on/off button to use IR
+ <wait 2.5s> <two green blinks> <two blinks>
29
Useful commands for problem solving
To query the stored 4-digit code:
Enter programming mode and enter code ‘0002’ the green LED blinks twice:-
Press ‘1’ and count the number of green LED flashes for the value of the first digit of the code,
repeat pressing ‘2’ ‘3’ and ‘4’ for the second, third and fourth digits of the code, note there are
no flashes for digit “0”
Reset the RCU:
Enter programming mode and enter code ‘0000’ the green LED blinks twice:-
The RCU is set to default (no TV set programmed)
30
Troubleshooting
Q:How can I enter setup again?
A: Using the paired / working RCU, enter in sequence, the SBB will
be forced to display to the setup menu. Please note that the SBB must be rebooted to exit the
setup menu.
Q:How can I pair a new remote?
A: Power off/on the OnAir SBB, after 10secs, the front blue light will slowly cycle on/off at 1 sec
intervals, this indicates the SBB is listening for additional pairing requests. Refer to "pairing
your remote" chapter for guidance.
Q:What is the remote operating range?
A: For both RF4CE and IR, the range is around 8-10mt (line-of-sight for IR). RF4CE may still
control the OnAir SBB even if you are in a different room but within the operating range,
however this not a guaranteed ability and is dependant on construction materials used in the
property.
Q:Do I need test each TV for CEC protocol?
A: You need only test different models - keep track of code brand and setup. Different room,
same television will requires the same configuration.
Q:Will the Appliance Server help me with CEC?
A: Yes, once you have detected the best setup for each television type, enter the setup data,
brand-code and RCU configuration for each room of the property into the Appliance Server, it
will be retrieved automatically. Refer to the “OnAir-Appliance Server quick setup guide”
document.
Q:How do I recognize the RCU is paired?
A:If unpaired the RCUs red led emits a fast series of blinks.
Q:How do I recognize if a button is IR or RF4CE?
A:The RCUs red led will blink during RF4CE transmission, while the green led blinks for IR.
Q:What is the 'Hotel-Code'?
A:It is a unique identifier for the installation equipment including ONAIR SBBs and Servers. It
is assigned / generated after the purchasing order is received. There are several hotel-codes
used for demos or testing that can be requested for temporary use.
Q:How can I enter text into web form / template?
A: Virtual keyboard can be recalled anytime by pressing the RCUs blue button.
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VDA Multimedia S.p.A.
Head Quarter
Viale Lino Zanussi, 3 Ph. +39 0434 516111
33170 Pordenone Fax +39 0434 516200
ITALY
www.powertvonair.com
www.vdavda.com
document revision 1.4 last edited on November 2012
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