VTech Mobile 80-5196-00 Single-mode Portable PCS GSM handset User Manual mar8 02

VTech Mobile (Asia) Limited Single-mode Portable PCS GSM handset mar8 02

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Contents

Welcome

Thank you 2

Important safety information 2

Emergency calls 3

Getting started and everyday use

Preparing your phone 4

Making and answering calls 10

Your Phonebook 14

Messages

Voice mail 18

Text messages 19

Special features

Utilities 28

Phone security features 32

Network features 33

Preventing and solving problems

Care and maintenance 39

Troubleshooting 41

Index 43

Getting started and everyday use

Messages

Special features

Preventing and solving problems

Contents 1

Important safety information

Please read the following notes to enable safe and

efficient use of your mobile telephone.

Do not use your phone if:

•you are driving. Always park the vehicle first before

making or answering calls,

•you are in a hospital or near to sensitive medical

equipment,

•you are in an aircraft,

•you are in a gas station or near to any dangerous

chemicals; sparks may cause fire,

•you are close to explosives or near a blasting site,

•you are in an area where its operation is prohibited or

may cause interference or danger.

Welcome

Thank you

Congratulations on your purchase of a VTECH A700 mobile

phone. Before you begin to use your phone, this guide

will be helpful to provide useful tips in the operation of

the phone.

This guide is divided into four main chapters, each

marked by the tabs shown along the edge of each page for

quick location.

A full index is provided at the end of this guide.

VTech is a trademark of VTech Holdings Ltd.

Welcome

Take care when using your phone if:

•you have a pacemaker fitted. Always check with the

manufacturers recommendations. In general, always

keep your phone at least 20cm (6in) away from the

pacemaker, never keep the phone in a breast pocket.

Always use the ear opposite to where the pacemaker

is fitted,

•you use a hearing aid, interference may be caused.

Consult with the manufacturer for possible alterna-

tives,

•you use other personal medical devices. Always play

safe and check with the manufacturer or your Doctor if

in doubt,

•you have an airbag fitted to your vehicle. Never

obstruct the airbag with any object, including your

mobile phone.

Emergency calls

This phone allows you to communicate using radio waves.

Because of this, connection cannot be guaranteed at all

times. Therefore you should not solely rely on your

phone for essential communications such as medical

emergencies.

If you use your phone infrequently it is important to

ensure that your phone is checked regularly, including

battery charge.

To make an emergency call

1Turn the phone on using the red key,

2Ensure you have suitable network cover, some

networks require a SIM card to be fitted prior to

emergency calls,

3Dial the appropriate emergency number,

4Press the green key and wait for someone to answer.

Alternatively, use the Emergency option within the

Phonebook menu:

1From standby, c to enter the menu, e to select

Phonebook, c to enter,

2e to select Emergency call, c to place the call.

Remember to state your name, location and nature of

the emergency to the operator.

Welcome 3

Preparing your phone

Before you can begin making and answering calls, please

take a moment to prepare your phone by completing the

basic steps outlined in this section.

Within this mini-section ò

Inserting your SIM card ............................................................4

Fitting and charging the battery ..............................................5

Turning on and off .......................................................................7

Entering a PIN code ....................................................................7

Setting the date and time .........................................................7

Customizing your phone ..........................................................8

Change Language ...................................................................8

Display contrast .......................................................................8

Battery saving ...........................................................................8

Alert tones ................................................................................8

Vibration alert ..........................................................................9

Auto key lock ...........................................................................9

Manual key lock ......................................................................9

Hot keys .....................................................................................9

Getting started and everyday use

Inserting your SIM card

Your phone will have been supplied with a SIM (Sub-

scriber Identity Module) card from your service provider,

if it has not already been inserted, do this now.

To insert the SIM card:

1Remove the battery pack (see the next section),

2Place

the SIM,

with the

contact

area

downward and

align the longest

edge underneath the

three tabs.

3Insert the SIM card down into the

socket

and

slide

across the

metal

locking clip so

that the card is held

firmly in place,

4Replace the battery pack.

Getting started and everyday use

Installing and charging the battery

To install the battery:

1Insert the base of the

battery pack into the

slot in the back of

the phone,

2Press the

top of

the

battery

to the

phone so

that it locks

into place.

To remove the battery:

•Press and hold the locking latch at the top of the

battery. While the latch is depressed, pull

the top of the battery away

from the

phone.

Getting started and everyday use

Note: The first initial charge of the battery should be an

overnight charge or at least a minimum of six hours.

To disconnect the charger lead:

1Remove the charger body from the mains power

socket,

2Grip the charger plug and BEND IT UP OR DOWN so

that it snaps away from the base of the

phone.

Important: Never pull directly

on the cable, hold only

the connector.

To charge the battery:

Note: Your phone can be switched on or off while

charging.

1Plug the lead from the charger to the bottom of the

phone – the connector will fit only one way (align the

small notch on the connector with the front face of

the phone),

2 Plug the charger body into a suitable mains

power socket. Charging should start

within two minutes unless the

battery is fully discharged in

which case it may take up

to 20 minutes to

begin charging.

The battery

symbol in the top

left corner of the

display will alternate with the charging

symbol - .

The battery symbol indicates the level of charge:

Empty: Half full: Full:

Once the battery is fully charged, the battery symbol will

show full charge and the charging indicator will cease.

Important:

Never pull

directly on the

charger lead to remove

from the base of the phone.

Important: Never expose your phone or

battery to high temperatures, i.e. direct sunlight in a car.

Getting started and everyday use

Switching on and off

To switch your phone on and off:

ON Press and release (.

OFF Press and hold (.

When your phone switches on for the very first time, you

may be prompted for a PIN code:

•To enter a valid PIN code – see Entering a PIN code

Entering a PIN code

Your SIM card may be protected by a PIN (Personal

Identification Number), if so you will be prompted to enter

it when you first switch on. The documentation from your

service provider should indicate the current PIN code.

To enter your PIN:

1Enter the PIN code using the numeric keys – the

display will show ‘#’ symbols instead of the numbers

to avoid your code being seen by onlookers,

2c or press ) to confirm the number. After a short

delay, your phone will join the network.

If you enter the wrong PIN code:

•a to clear any error. If you enter the wrong code

three times in succession, your SIM card becomes

disabled. Contact your service provider to obtain a PUK

(Personal Unblocking Key) which is a separate, longer

code - refer to the Phone security features section.

Setting the time and date

If your phone has not previously been switched on (or

has been unused for a long period), you will need to set

the time and date.

To set the time and date:

1From standby, c to enter the menu,

2e to select Settings, c to enter,

3e to select Time and Date, c to enter,

4e to select Date, c to enter,

•The current setting is displayed - to alter the

settings within each option:

•enter the numbers using the keypad, or

•b to increment a value,

•d to decrement a value,

•c to accept the value and move to the next

setting,

•a to move back to the previous setting.

5When you have completed the Date option, access

Time to set that in the same manner.

Getting started and everyday use

Customizing your phone

Use these settings to make your phone work to suit you.

Change Language

1From standby, c to enter the menu,

2e to select Settings, c to enter,

3e to select the language, and c to enter

4e to select the required language, and c to apply.

Display contrast

Allows you to adjust the display to be readable in a variety

of lighting and temperature conditions.

1From standby, c to enter the menu,

2e to select Settings, then Contrast,

3e to select required contrast setting and c to apply.

Battery saving*

Allows you to conserve battery power by disabling the

display and keypad backlight.

1From standby, c to enter the menu,

2e to select Setting, c to enter,

3e to select Battery Saving, c to enter,

4e to select ON (or OFF) and c to apply.

* Version dependent

Alert tones

1From standby, c to enter the menu,

2e to select Settings, c to enter,

3e to select Alert Tones c to enter,

4e to select the following:

You can set the following:

•Deep silent – disables all alert and keypad tones.

You can also switch this mode from the standby

screen by pressing and holding * – the icon

is displayed in Deep silent mode,

•Ringer volume – sets the volume of the main alert

for incoming calls,

•Melodies – sets the alerts to use for a variety of

conditions:

•All cases – sets the same alert for all conditions,

•Number stored – sets the alert for incoming calls

from phone numbers stored in your Phonebook,

•Number not stored – sets the alert for incoming

calls from unknown phone numbers,

•Messages – sets the alert for incoming text

messages,

•Alarm – sets the melody for calendar alarms,

•Message waiting – sets the alert used when an

incoming text message is received.

Getting started and everyday use

•Key tones – sets the sound played when a key is

pressed.

Vibration alert

Use the vibration alert when you need to receive calls

without disturbing others, i.e. during meetings.

1From standby, c to enter the menu,

2e to select Settings, c to enter,

3e to select Vibration, c to enter,

4e to set vibration mode On or Off, c to apply.

• is displayed when vibration mode is selected.

Auto key lock

This feature automatically locks the keypad until you either

receive a call, or press and hold #. The keypad is locked

again after the incoming call ends, or after inactivity. The

symbol is displayed when the keypad is locked. To set:

1From standby, c to enter the menu,

2e to select Settings, then Auto key lock,

3e to select ON (or OFF), c to apply.

Once set, press and hold # to unlock the keypad.

Manual key lock

You can manually lock and unlock the keypad at any time.

•Press and hold # to manually lock/unlock the keypad.

Hot keys

The hot key function allows you to quickly access a

regularly used feature by pressing and holding just one

key. Use the Hot Keys menu option to assign your chosen

phone functions to the keys 2 to 9.

To set Hot keys:

Shortcut for keys that have not yet been assigned: Press

and hold the required key (2 to 9) until the display

shows ‘Not programmed’. When the display then shows

‘Program hot key?’ c or press ) to confirm. Now go

to step 4 below.

1From standby, c to enter the menu,

2e to select Settings, then Hot keys. The display will

show Key 2 and the current setting for that key,

3e to select the required key (2 to 9) and c to

accept. A list of phone functions will be displayed,

4e to select the required phone function and c to

apply that function to the key.

Getting started and everyday use

Making and answering calls

Within this mini-section ò

Making a call ............................................................................... 10

Dialed incorrectly? .............................................................. 10

Ending a call ............................................................................... 10

Answering a call ......................................................................... 10

To decline or forward a call ........................................... 10

To invoke silent mode to avoid disturbance .......... 10

To adjust the earpiece volume during a call .......... 10

To mute the microphone during a call ..................... 11

Any key answer ......................................................................... 11

Auto answer ................................................................................ 11

Redialing numbers ................................................................... 11

Auto Redial .................................................................................. 11

Viewing the Call Register ....................................................... 12

Shortcut to access dialed and missed calls ............ 12

Making a second call ............................................................... 12

Answering a second call ........................................................ 13

Making international calls ....................................................... 13

Forwarding calls ......................................................................... 13

Call times and charges ........................................................... 14

Your phone is ready to make and receive calls whenever a

network name is shown on the display.

Note: Calls cannot be made or received when there is no

network service, indicated by the lack of the symbol

on the display and possibly the text - Network search.

Making a call

•Type the area code and number, then press ).

Dialed incorrectly?

•Click a to clear a single digit,

•Click and hold a to clear the whole number.

Ending a call

•Press (.

Answering a call

•When your phone rings, either press ) or c.

To decline or forward a call

(forward to your Voice mail, if set):

•Press (, or a.

To set silent mode to avoid disturbance:

•Press and hold *.

To adjust the earpiece volume during a call:

•Use the volume buttons to the left of the display.

Getting started and everyday use

To mute the microphone during a call:

•Click c twice to switch mute on or off.

Any key answer

This feature allows you to answer incoming calls by

pressing any key, except (. This can be useful when

you want to take calls quickly without looking for the

appropriate key.

To enable (or disable) any key answer mode:

1From standby, c to enter the menu,

2e to select Settings, c to enter,

3e to select then Any Key Answer, c to enter

4e to select ON (or OFF), c to apply.

Auto answer

This feature is used in conjunction with the personal

handsfree kit for your phone and automatically answers

incoming calls after a set number of rings.

Redialing numbers

To redial the last number called:

•Press ) twice.

To redial one of the last ten numbers dialed:

1Press ) to view the dialed calls list,

2e to select the number to be redialled, ) to call.

To recall previous missed calls:

1Press and hold ) to view the missed calls list,

2e to select the numberto be redialed, ) to call.

Auto Redial

This feature is designed to help you when numbers that

you call are engaged. When enabled, Auto Redial will

attempt, over a 15 minute period, to make connection

with an engaged number.

To switch Auto Redial on (and off):

1From standby, c to enter the menu,

2e to select Network, c to enter,

2e to select Autoredial, c to enter,

4e to select ON (or OFF), c to apply.

Getting started and everyday use

To stop Auto Redial attempts:

•Press (

Note: If you make any other use of the phone while Auto

Redial is on, it will cancel Auto Redial.

Viewing the Call Log

Records of all dialed calls plus all incoming calls can be

accessed using the Call register.

Note: The number of calls stored depends upon your SIM

card capacity. New calls replace records of the oldest calls.

To view the Call log:

1From standby, c to enter the menu,

2e to select Call log, c to enter,

3e to choose Missed calls, Received calls or Dialed

calls (select Delete to clear selected lists),

4e to select the required number (or name), then

either:

•Press ) to dial, or

•c for options:

•Save number – save number in your Phonebook,

•Send message to – send an SMS text message

to the number,

•Call number – dial the number,

•Forward calls to – forward your calls to the

number.

Shortcut to access dialed and missed calls:

•Dialed calls - press )

•Missed incoming calls - press and hold )

•Received calls - set and use a hotkey (see Hot keys)

Making a second call

During a call, you can put the call on hold and dial

another number.

Note: your network must provide support for this feature.

To make a second call:

1Press ) to put the current call on hold.

2Enter new number, or e to select a Phonebook entry.

3Press ) to call the new number.

To switch between calls:

•Press ) to switch between the two calls.

To end one call:

•Press ( to end the current call, and then ) to

retrieve the other call.

Getting started and everyday use

Answering a second call

Your phone allows you to accept a second incoming call,

providing that you have a subscription to Call Waiting with

your network. For more details see Answering a call

earlier in this mini-section or Conference calls in the

Special features section.

When a second call occurs:

•Press ) to place the first call on hold and answer

the new call, or

•Press ( to end the first call, and then answer, reject

or forward the new call.

Making international calls

Note: Your network may restrict international calls for new

subscribers.

1Press and hold 0 until Country is displayed,

2e to select the required country name and c to

apply (or just enter the code if you know it),

•Expert tip: instead of scrolling through all the

country names, just press the key (repeatedly, if

necessary) that represents the first letter of the

required country, to show that part of the list.(eg.

Press 444 to find countries which start with “i”)

3Enter the area code followed by the phone number,

and press ) to call.

Call Forwarding

This service* allows you to set multiple call forwarding

arrangements using the following factors:

•various phone conditions, e.g. when busy,

•different call types, e.g. voice, data, fax,

•separate, or combined forwarding destinations.

Note: Your Voice mail setting counts as a forwarding

option.

To activate Call Forwarding:

1From standby, c to enter the menu,

2e to select Call Forward, and c to enter,

3e to choose one of the options, and c to enter.

•Unconditional – Forwards all calls of the type(s) to

be selected in step 5 below - a symbol is

displayed in the standby screen when this option is

set,

•All unanswered – Forwards all calls that fall into any

of the three categories below,

•If busy – Forwards when phone is in another call,

•If no reply – Forwards any calls that you do not

answer.

Getting started and everyday use

•If not reachable – Forwards when phone is out of

coverage or switched off,

•Status check – Discovers current setup logged with

your network.

4e to select Activate, Deactivate (to cancel an existing

setup) or Status check (to discover current setup),

c to proceed.

5e to choose call type(s): Voice, Fax, Data or All.

6e to select the Call Forward number – either from

the Phonebook or enter from keypad.

7c to confirm a summary of settings and initiate a

connection to register them with your network.

*Call Forward functions are network and SIM card

dependant. You may or may not be offered this

service by your network provider.

Call timer

Your phone keeps a record of all incoming and outgoing

call durations.

To view call times:

1From standby, c to enter the menu,

2e to select Call Timer, c to enter,

2e to select Time, c to enter,

3e to select Last call, All calls out, All calls in or

Clear timers to reset all. c to apply.

Your Phonebook

Store regular contact numbers in your Phonebook, with

names, for quick dialling. When an incoming call is

received from a stored number, the name is displayed

before you answer the call.

Within this mini-section ò

Adding a number and name ............................................... 14

Making a phonebook call ...................................................... 16

Options for Phonebook entries .................................... 16

Other Phonebook features .................................................. 16

Using the Phonebook menu ......................................... 16

Storing tones for automated phone services ......... 17

Adding a number and name

1Enter the required area code and number with its

long distance prefix,

Note: you are recommended to include the

international prefix for all entries, even in your own

country so that the correct number will be dialed

when you’re abroad - the prefix is ignored when you

Getting started and everyday use

are in the same country - see ‘Making International

Call’ in the previous chapter for details on entering

the required prefix(es),

2c twice - display shows Enter name,

3Enter the name using the keypad as outlined below,

4c to save the completed entry in your Phonebook.

To enter a name:

1Press the keypad button that shows the required

letter - the first one of the letters printed on the

button will be displayed (other character choices

for that button are shown at the top of the display).

2If the first letter is not the one required, press the

same button repeatedly until the required letter is

displayed – you may need to practice this

technique as the letter is selected one second after

the button was last pressed (a to delete a

mistake).

3Repeat the above process for each letter to build a

name, with the aid of the following special features:

•Spaces - 1 to insert a space,

•Move cursor - Click e to move the cursor back/

forward through the text, hold e to go to the

start or end,

•Case shift - Press * before a required button

to shift between upper and lower case (the arrow

in the lower left corner of the display shows the

case setting - down for lower case, up for upper

case). The initial letter is automatically capitalized,

•Shift/number lock – Press and hold * to

change between normal case (outline arrow in

lower left corner of the display), upper case shift

lock (solid arrow) and number lock (1 in a box)

for entering a series of numbers,

•Delete - Click a to delete a character, hold a

to delete the whole name,

•International characters - Numbers and

International characters appear after the standard

characters shown on each button,

•Punctuation characters - Use 0 and # to

provide special characters:

•0 provides . , 0 ? ! ” : ; @ £ $ ¥ ( ) < > _

•# provides # * + / - = & %

•Max. characters - The maximum number of

characters is determined by your SIM card and

the counter in the lower left corner shows the

characters used.

Getting started and everyday use

Making a phonebook call

1From standby, e to enter your Phonebook,

2Locate the required entry:

•e through the list to locate, or

•use the keypad to enter the first letter (press

repeatedly until required letter is displayed in the

lower right corner), then e to locate the entry,

3) to call.

Options for Phonebook entries

A number of options are available for each entry within

your Phonebook:

1From standby, e to enter your Phonebook,

2e to select the required entry, c to enter,

3c to view the entry options:

•View entry – displays the number and then the

name of the entry,

•Delete entry – removes the entry from your

Phonebook,

•Modify number – allows the stored number to be

changed,

•Modify name – allows the entry name to be

changed,

•Send a message – send a text message to the

number stored in the entry,

•Send by SMS – transmit the Phonebook entry

details as a text message to another contact in your

Phonebook, or a new number,

•Call Forward – Call forward incoming calls to the

number stored in the entry,

•Dial – make a call to the number stored in the

entry.

Other Phonebook features

Using the Phonebook menu

•From standby, c twice to enter the Phonebook menu

item. The following items are available:

•Search – create, call or change an entry,

•Edit – create a new entry,

•Own Number – enter your own mobile number, in

case you forget it,

Getting started and everyday use

•Capacity – shows Phonebook space available for

new entries,

•Emergency call – provides the standard network

emergency call number,

Storing tones for automated phone services

If you regularly call automated phone systems, switch-

boards or answering machines, you can use your

Phonebook to store the tones that operate these services:

1From standby, enter the standard area code and

phone number,

2Press and hold 0 until w is displayed (meaning

Wait for connection),

3Type the digits that represent the tones,

•Optionally, press and hold 0 until p is displayed

(meaning Pause), this gives the automated system

time to process the other numbers before sending

more.

4c twice to save the sequence and then enter a

name as discussed earlier.

Getting started and everyday use

Phonebook shortcut

Each number saved in the phonebook can be quickly

accessed using the keypad to enter the location number

(up to 3 digits) followed by #.

The location number is shown whenever you use View

entry to review a phonebook entry:

It is the number seen on the bottom right of the display.

In the display example above, the location number is 12.

To quickly access this phone number, press 1 2#.

After this you can press ) to dial the number.

Number

233 1222

Voice mail

Most networks provide an answering service (subscription

charges may apply), which lets callers leave voice

messages when:

•your phone is switched off, or temporarily out of

coverage,

•you don’t answer,

•you’re engaged (unless you use a call waiting option).

Your provider may set up the Voice mail service

automatically, if not, you need to follow the steps given

next.

Within this mini-section ò

Setting up voice mail .............................................................. 18

Listening to voice mail ..................................................... 19

Setting up voice mail

You require two phone numbers from your network provider:

•the number to which callers’ messages are sent (the

Call Forward number), and

•the number that you call to retrieve messages (the

Voice mail number).

To set the Call Forward number:

1From standby, c to enter the menu,

2e to select Call Forward, c to enter,

3Choose the condition under which you wish calls to be

redirected to your voice mail box. The most common

requirement is for all unanswered calls (refer to the

Call Forwarding section in the Getting started and

everyday use chapter for more details), in which case,

e to select All unanswered and c to confirm,

4c to select Activate,

5c to choose Voice - the icon will be displayed

so that you can choose how to set the Divert

(Forward) number advised by your network:

•from your Phonebook - e to choose the divert

number, or

Messages

•from the keypad - enter the divert number.

6c to accept, then check the displayed summary

and c to confirm.

To set the voice mail number:

Shortcut when the voicemail number has not been set:

Press and hold 1 until the display shows ‘Enter voice

mail’. Now go to step 4 below.

1From standby, c to enter the menu,

2e to select Voice mail, c to enter,

3e to choose Setup voice mail, c to enter.

4The icon will be displayed so that you can

choose how to set the Voice mail number advised by

your network:

•from your Phonebook - e to choose the voice

mail number,

•from the keypad - enter the voice mail number.

5c to accept and c to confirm the Save changes?

prompt.

Note: With some networks you may need to call a

different mailbox number when abroad.

Listening to voice mail

Depending on your network and its configuration, you may

be notified about new voice mail messages by a text

message or by a call. You then need to instruct your

phone to listen to the message(s):

To hear your voice mail message(s):

•Press and hold 1.

If “Voice mail number not set” is displayed, then you have

to set the voice mail number. See Setting up voice mail.

Text messages

Within this mini-section ò

Text messages ........................................................................... 19

Creating text messages ........................................................... 20

To enter text ......................................................................... 21

Using predictive text ................................................................ 22

Reading text messages ........................................................... 24

To read a new incoming message .............................. 24

To read (and use) previous messages .................... 24

Inbox Message options .................................................... 24

Outbox Message options ................................................. 25

Phone number in messages ......................................... 25

Message memory space ....................................................... 25

Messages

When you create messages on your phone, they are sent

to a centralized service centre using a special phone

number supplied by your network. Once received at the

service centre, the message is then transmitted over the

network to your intended recipient.

Note: when creating or reading a text message you can

use the volume buttons to the left of the display to

increase or decrease the text size for easy reading.

Creating text messages

1From standby, c to enter the menu,

2e to select Messages, c to enter,

3e to Write message, c to enter,

You have a choice:

•Start a completely fresh message - e to select

Create new, c to enter,or

•Use predefined text as the basis for your message -

e to Use predefined, c to enter,

•e to select the required message, c to

confirm,

4Enter your message using the keypad (discussed in

‘Type text’ on the next page), then c to confirm,

Note: your phone includes a word prediction feature

to help you to enter text more quickly - please refer

To check available space ................................................. 25

Text message settings ............................................................. 26

Cell broadcast ............................................................................. 26

[1] To define your channel list ..................................... 26

[2] To switch a channel on (or off) ............................ 27

[3] To enable (or disable) cell broadcast ............... 27

Saving and forwarding broadcast messages ............ 27

Text messages (or Short Messaging Service, SMS) provide

a useful, and low cost, way to share information. The text

messages supported by your phone fall into two

categories:

•Information sent from one mobile phone user to

another,

•Information sent by the network to mobile phone

users within a certain area. This is called cell broadcast

and can include local information with relevance to

your current vicinity. There may be network

subscription charges for some services.

Messages

to the section ‘Using predictive text’ for details.

5When your message is complete, either:

•Press ), or

•c to view the message menu and then c again

to select Validate.

The message menu will be displayed.

6You now have a choice:

•Send the message immediately - c to select

Send, or

•Save the message to send (or re-edit) later - e to

select Save, c to enter,

7The icon will be displayed so that you can

choose how to address the message:

•Send to an entry in your Phonebook - e to choose

the required recipient,

•Send to a number entered on the keypad - enter

the full number (including area code) of your

recipient.

8If you chose Save, the message will be stored ready

to be sent at another time - access the Outbox to

send the message.

If you chose Send, the message will be sent to your

network, where attempts will be made to deliver it to

your recipient. The ‘Message Sent’ response means

that your network service centre has received it – it

does not guarantee that your message has been

successfully delivered to your recipient.

Note: If your message is not sent, you will be offered

Retry. If this fails, check that your Message Centre

Number is correct. See section “Text message setting”

and set correct message centre number using Service

centre sub menu.

To enter text:

1Press the keypad button that shows the required

letter - the first of the letters, printed on the button,

will be displayed (other character choices for that

button are also shown on the display).

2If the first letter is not the one required, press the

same button repeatedly until the required letter is

displayed – you may need to practice this technique

Messages

as the letter is selected one second after the button

was last pressed (a to delete a mistake).

3Repeat the above process for each letter to build

each word, with the aid of the following special

features:

•Spaces - 1 to insert a space,

•Move cursor - Click e to move the cursor back/

forward through the text, hold e to go to the start

or end,

•Case shift - Press * before a required button to

shift between upper and lower case (the arrow in

the lower left corner of the display shows the case

setting - down for lower case, up for upper case).

The initial letter is automatically capitalized,

•Shift/number lock – Press and hold * to change

between normal case (outline arrow in lower left

corner of the display), upper case shift lock (solid

arrow) and number lock (1 in a box) for entering a

series of numbers,

•Delete - Click a to delete a character, hold a to

delete the whole message,

•International characters - Numbers and Interna-

tional characters appear after the standard characters

shown on each button,

•Punctuation characters - Use 0 and # to

provide special characters:

•0 provides . , 0 ? ! ” : ; @ £ $ ¥ ( ) < > _

•# provides # * + / - = & %

•Max. characters - Each message can have a

maximum of 160 characters (the counter x/160 in

the lower left corner shows the characters used).

•Phonebook entries - You can insert numbers stored

in your Phonebook:

1c to view message options, e to select

Phonebook, c to enter,

2e to select required Phonebook entry, c to

insert.

Using predictive text

Your phone includes an intelligent word predictor that

helps you to write messages more quickly. Using the

predictor means that you do not need to repeatedly press

keys to achieve the required characters of each word.

Messages

To switch the predictor ON or OFF:

Within the message editor, either:

•c to view the message menu, e to choose Change

edit mode, c to enter,

•Press and hold # until the A icon appears

(predictor ON) or disappears (predictor OFF) at the

foot of the display.

Note: you can switch the predictor on or off at any

stage during the message editing process.

To enter words using the predictor:

Begin entering a word - for each character, press the key

containing that character only once.

As you enter each character, the predictor calculates all of

the words that might be formed using that combination of

keypresses. The predictor’s current ‘best guess’ is

displayed in the top left corner of the display and the

number of possible words are shown at the bottom of the

screen.

•e to scroll through other guesses,

•c to accept the current guess,

•a to delete the last typed character.

If a match cannot be found:

If the predictor cannot find a match for the characters that

you have entered, it will display Unknown word. The

entered characters are then shown isolated from the

remaining message and you are prompted to Type new

word.

•Type the word out in full using the normal method of

multiple key presses to achieve the exact characters.

•c to accept the entered word and return to the main

message editor. This word is then added to the

dictionary for future use.

When the message is complete:

Send the message as normal. See step 5 of the section

Creating text messages for further details.

To change the predictor language:

The predictor uses the phone’s default language, however,

it can be set separately:

1From within the message editor, c to view the

message options,

2e to choose Language, c to enter.

3e to select required language, c to enter.

Messages

Reading text messages

When a new text message is received, your phone will

alert you in the following ways:

•using the current messages melody or vibrator (see

Text message settings for more details).

•for a short while the display will show the beginning of

the message along with the number of the sender,

•if you do not acknowledge and read through the

message, then the display will change to show

Messages and the icon on the top row.

To read a new incoming message:

1From screen indicating the new message, c to open

the new message,

2e to scroll through the message,

3c to view message options (see Message options

on the next page).

To read (and use) previous messages:

1From standby, c to enter the menu,

2e to select Messages, c to enter, then choose

either:

•previously received messages - e to select Inbox,

c to enter.

•previously sent or saved messages - e to select

Outbox, c to enter.

3e to select required message, c to open,

4e to scroll through the message,

5c to view message options (see Message options

on the next page).

Message Options

Inbox Message options

•Within a received message, c to view options,

•Delete – remove the message from memory,

•Reply – send a reply to the sender of the message,

•Forward – forward the message to a new recipient,

•Call sender – phone the person who sent the

message,

•Save sender – add the sender’s number to your

Phonebook,

•Active number – call, save, send a message to, or

forward (divert) calls to a phone number shown in

the message,

Outbox Message options

•Within a created message, c to view options,

•Delete – remove the message from memory,

Messages

•Send – send the message to a recipient from your

Phonebook or whose mobile number you know,

•Modify – edit the current message,

•Commands:

•Status inquiry – view network status and delivery

information for the message,

•Del. if not delivered – prevents continual

message delivery retries by the service centre

when the recipient is unavailable.

•Activate auto report – requests confirmation that

the message has been delivered,

•Deactivate auto report – cancels the request for

delivery confirmation.

Phone numbers in messages

When reading text messages that contain one or more

phone numbers, you can easily call or save the number(s).

To use a number embedded in a text message:

1Within a message, c to view options,

2e to select Active number,

•If there are two or more numbers, e to choose,

3c to enter. You now have a choice:

•To call the number: Press ),

•To save the number: c twice to select Save number,

•To send a message to the number, or forward your

incoming calls (divert) to it: c and then e to

choose the relevant option.

Message memory space

Storage space for messages is limited (determined by

your SIM card), therefore you are advised to delete as

many messages as possible. The receipt of new messages

may be affected if the storage becomes full, however, your

phone will provide a warning.

To check available space:

1From standby, c to enter the menu,

2e to select Messages, then choose Capacity.

•If the Used figure is nearing the Capacity setting then

Messages

view the messages as discussed earlier and delete

any that are no longer required.

Text message settings

A selection of general settings are associated with text

messaging, the most important of which is the messaging

service centre number for your network. Generally this

number is pre-installed on your SIM card.

To access text message settings:

1From standby, c to enter the menu,

2e to select Messages, then Settings, the following

options are available:

•Service centre – the number to which your text

messages are sent for transmission,

•Validity period – the time period that your network

should continue to try delivering messages,

•Message type – converts and sends messages as

email, fax, etc. subject to network support,

•Delivery report – notifies you when each message is

received, or gives the reason why not – there may

be a charge for this service,

•Same centre reply – routes a reply to your

message via your own message centre,

•Melody – sets the sound used to announce

incoming messages.

Cell broadcast

Your network may provide cell broadcast features where

news, travel information and special offers in your current

vicinity are sent to your phone using text messages. If you

subscribe to such a service, your network informs you of

the available channels, of which you can choose any five.

Activating cell broadcast involves three main steps:

•[1] Define your channel list,

•[2] Switch each channel on,

•[3] Enable the cell broadcast feature.

Note: Monitoring cell broadcasts reduces standby battery

time.

[1] To define your channel list:

Before you can receive cell broadcast information, you

need to select which channel(s) to monitor. To do this:

1From standby, c to enter the menu,

2e to select Messages, then Cell broadcast, then

Channel list,

•the display will show an Add entry option and also

list any current channels.

Messages

3e to select Add entry, c to enter.

•If channel 50 (the most common channel) is not

already in the list, it will be proposed,

4e to select the proposed channel, or a to reject it

and type a different channel number as advised by

your network, c to enter.

Note: You now need to switch on the chosen channel(s):

[2] To switch a cell broadcast channel on (or off):

1From standby, c to enter the menu,

2e to select Messages, then Cell broadcast, then

Channel list,

3e to select the required channel, c to enter,

4e to select On (or Off, or Delete to remove), c to

confirm.

•a symbol is shown next to each enabled

channel.

Note: You now need to enable the cell broadcast feature:

[3] To enable (or disable) the cell broadcast feature

1From standby, c to enter the menu,

2e to select Messages, then Cell broadcast, then

Receive CB,

3e to select On (or Off), c to confirm.

Saving and forwarding broadcast messages

Your phone retains the first page of the most recent

broadcast per channel, however, this data is erased when

you switch off. As with any other text message, you can

save broadcast messages or send (forward) them to

someone else.

Messages

Utilities

Within this mini-section ò

Calculator ...................................................................................... 29

To use the calculator ......................................................... 29

Currency Converter .................................................................. 29

To configure the currency converter .......................... 29

To use the currency converter ..................................... 30

Calendar* ...................................................................................... 30

To open the calendar ....................................................... 30

To add an entry ................................................................... 30

To edit an entry ................................................................... 31

Games* ......................................................................................... 32

* Version dependent

Your phone provides the following useful applications:

•Calculator – provides basic calculation facilities -

including addition, subtraction, multiplication and

division.

•Currency Converter – as an integral part of the

calculator, this function allows you to quickly convert

amounts between currencies.

•Calendar* – allows you to plan your activities and view

them on a day, week or month basis. The option is

even there to beam your appointments to friends and

colleagues via infrared.

•Games* – a selection of games are provided for your

enjoyment. On-screen playing instructions are

included with each game.

Special features

Calculator

To use the calculator:

1From standby, c to enter the menu,

2e to select Extra, c to enter,

3e to select Calculator, c to enter,

4Displays shows Enter number – enter your first

number, c to enter,

5e to choose between suggested operators, c to

enter,

6Display shows Enter number – enter your second

number, c to enter,

7Display shows the Result.

Note: On subsequent calculations, e to scroll up and

select the results or operands from previous calculations.

Note: Press # to enter a decimal point.

Currency Converter

Your phone includes a currency converter funtion within

the Calculator. To use the converter, you first need to

define a domestic currency (your home currency), a

foreign currency and the exchange rate between the two.

To configure the currency converter:

1From standby, c to enter the menu,

2e to select Extra, then Calculator,

3Display shows Enter number, c to display the

operators list, i.e. +, -, x, etc.

4e to select Exchange rate, c to enter. The display

shows Domestic - now select your home country.

5e to enter the list of countries (if a country is

already set, first use a to delete the three digit

country code) You can now select the required

country. To do this, either:

Special features

•e to scroll through the list of countries, c to

select the one that is highlighted, or

•Use the keypad to select the initial letter of your

country - press the appropriate number key

repeatedly until the required letter is displayed in

the lower right corner of the display. The list will

move to selected letter, then use e to scroll

further and c to select the highlighted country.

6c to advance to the Foreign country setting. Use the

same procedure as for the Domestic setting - see

step 5.

7c to advance to the Exchange rate setting. Use the

keypad to enter the exchange rate between your

chosen domestic and foreign currencies. Press # to

enter a decimal point.

Note: The entered exchange rate must represent

the value of the foreign currency relative to 1.00 of

your domestic currency.

8c to set the entered exchange rate and c again to

confirm the setting. The exchange rate will be saved

and you can now use the currency converter.

To use the currency converter:

1From standby, c to enter the menu,

2e to select Extra, then Calculator,

3Displays shows Enter number, use the keypad to

enter the amount to be converted, c to confirm.

4e to select either: To domestic or To foreign as

required, c to confirm.

5The display shows the amount in both the foreign and

domestic currencies.

Calendar*

To open the calendar:

1From standby, c to enter the menu,

2e to select Extra, c to enter,

3e to select Calendar, c to enter,

•The calendar provides day, week, month and entry

views, all of which allow you to create new entries.

4e to select a view (day, week or month), c to

enter.

To add an entry:

1From within the day view (see above),

c to view options,

2e to select Add entry, c to enter,

Special features

3e to choose an event type, c to enter,

4e to choose the frequency – Once, Daily, Weekly,

c to enter,

5e to configure, if applicable, one or more timing

details: Start time, Stop time, Date,

6Use the keypad letters to type your comments,

c to enter.

Note: When an appointment or reminder entry is due, an

alert will be sounded accompanied by the icon and a

summary on the display. If the phone is switched off

when an alert becomes due, you will receive it when you

next switch on.

To edit an entry:

1Locate the entry to be edited, either:

•From within the day view (see previous page),

c to view options, or

•If you have numerous entries, using the Entry list,

2e to select the required entry, c to enter – the

following options are available:

•View item – displays a summary of the chosen

entry,

•Modify – allows you to change any aspect of the

chosen entry,

•Postpone – allows you to delay the timing of the

chosen entry,

•Delete – removes the chosen entry from the

calendar,

* Version dependant.

Special features

Games*

To use the games:

1From standby, c to enter the menu,

2e to select Extra, c to enter,

3e to select Games, c to enter,

4A selection of games are listed, e to select the

required game.

•For instructions on how to play the selected game,

select the Help option.

* Version dependent

Phone security features

Your phone can optionally use the security codes, PIN and

PIN2, stored in your SIM card to control access to certain

features, such as the Restricted Phonebook (see Your

Phonebook section) and the call charge limit (see Call

times and charges). You can choose to change your PIN

codes and also to enable/disable their use.

Note: The use of PIN2 is dependant on your network

operator and the SIM card in use.

Changing your PIN or PIN2 codes

Note: your PIN code must be enabled before it can be

changed, you will be prompted to enable it if it is

currently disabled.

To change your PIN or PIN2 code(s):

1From standby, c to enter the menu,

2e to select Settings, then Security,

3e to choose either Change PIN or Change PIN2,

4Type the current code and c (or )), to enter,

5Type the new code (# is displayed for each number)

and c to enter,

6Re-type the new code as confirmation and c to

enter.

Special features

Switching your PIN on (and off)

Note: Disabling your PIN code is not recommended.

To switch your PIN code on (or off):

1From standby, c to enter the menu,

2e to select Settings, c to enter,

2e to select Security, c to enter,

4e to select Enable PIN (or Disable PIN),

5Type the PIN code and c to enter.

If your SIM becomes blocked

For security purposes, if the wrong PIN code is entered

three times in succession, your SIM card is automatically

blocked. You will need to contact your service provider in

order to obtain a PUK (Personal Unblocking Key) which is

a separate, longer security code.

Network features

Network features are services that are provided by your

network and fully supported by your phone.

Note: Some network features may require additional

subscription charges. Contact your network provider for

more details.

Within this mini-section ò

Call waiting ................................................................................... 34

To switch call waiting on (and off) .............................. 34

Call barring ................................................................................... 34

To set call barring ............................................................... 34

Conference calls ........................................................................ 35

To start a conference call ................................................ 35

To manage a conference call ........................................ 35

SIM toolkit functions ................................................................ 36

Service dialing numbers ....................................................... 36

Withholding your number ..................................................... 37

To set (or reset) number withholding ...................... 37

Special features

Alternative networks ................................................................ 38

To change the network currently in use ................... 38

The preferred networks list ........................................... 38

To edit the preferred networks list ............................. 38

Call waiting

Provides an alert, while you are in a call, when a second

incoming call is received so that you can decide to take,

call forward or decline it.

To switch call waiting on (and off):

1From standby, c to enter the menu,

2e to select Network, c to enter,

3e to select Services, c to enter,

4e to select Call waiting, c to enter,

5e to select Activate (or Deactivate), then c to

confirm,

•Confirmation of the new setting will be received

from your network,

•Choose the Status check option if you are unsure of

the current setting.

Call barring

Allows you to prevent certain types of call being made to

or from your phone. This service requires the use of a

special barring password that is provided by your network.

Note: Calls to recognized emergency numbers, are never

barred.

To set call barring:

1From standby, c to enter the menu,

2e to select Network, c to enter,

3e to selectServices, c to enter,

4e to select Barring, c to enter,

5e to select Outgoing call or Incoming call, then c

to enter, you have the following options:

•Outgoing calls:

•All – prevents all outgoing calls, except

emergency calls,

•International – prevents any international calls

being made,

•Int. except home – prevents any international

calls being made except to your network’s home

country (while abroad),

Special features

•Status check – determines any current settings.

•Incoming calls:

•All – prevents all incoming calls,

•When roaming – prevents all incoming calls

when you are not registered with your home

network (i.e. when roaming),

•Status check – determines any current settings.

6e to choose the required option, then c to

confirm and c to activate,

•Confirmation of the new setting will be received

from your network.

Conference calls

Conference calls allow more than two people to talk in a

common connection. You need two separate calls to begin

a conference, these can both be outgoing, incoming, or a

mixture of both.

To start a conference call:

1Make, or answer your first call in the usual manner,

2) to place the call on hold,

3Make, or answer an additional call in the usual

manner,

4c to access the menu and choose Join.

Repeat steps 3 and 4 for each person joining the

conference call, up to a maximum of five people in total.

To manage a conference call:

1During the conference call, c to access the menu,

2e to select one of the conference callers, then:

•to hang up this call - e to select Disconnect,

•to separate a call away from the conference - e

to select Speak privately,

•to switch between the separated call and the

conference - ),

•to end the separated call - ( (when connected

to the separated call),

•to end the conference - ( (when connected to

the conference)

Special features

SIM toolkit functions

Note: SIM toolkit functions are network and SIM card

dependant. You may or may not be offered this service

by your network provider.

SIM toolkit functions typically provide specialised contact

numbers as well as other custom options that are made

available as menu options.

To use a SIM toolkit function (when available):

1From standby, c to enter the menu,

2e to select SIM toolkit, c to enter,

3e to highlight the required option, c to enter.

•The selected option will operate as determined by

your network provider, or an associate organisation.

Service dialing numbers

Note: Service dialing numbers are network and SIM card

dependant. You may or may not be offered this service

by your network provider.

Service dialing numbers operate rather like a phonebook

list where the entries are pre-configured by your network

provider. When you choose one of the list entries, a call is

made and you can take advantage of the special on-line

service.

To use a service dialling number (when available):

1From standby, c to enter the menu,

2e to select Services, c to enter,

3e to highlight the required entry, c to enter.

•A call will be made to a pre-configured number and

you will hear the available options and/or services.

Note: The service numbers can only be modified

by your network provider.

Special features

Withholding your number

As standard, your phone number is transmitted as part of

every call that you make and can be read by other mobile

phone users and certain landline phones. If you don’t

want your network to do this, you can withhold your

number.

Note: When you withhold your number and call a phone

capable of displaying incoming numbers, the fact that

you have withheld your number will be indicated to the

called party.

To set (or reset) number withholding:

1From standby, c to enter the menu,

2e to select Network, c to enter,

3e to select Services,c to enter,

4e to select Identification,c to enter,

5e to select the Following:

•See caller ID – indicates the current caller ID setting,

•Call Private – when activated, it prevents sending

your number whenever you make your call.

•See Called party ID – activates/deactivates showing

you the called party’s actual phone number. If this

network feature is supported, then you would be

able to see the phone number of the called party

even if the called party’s phone was forwarded.

•Called Private – activates/deactivates passing on

your phone number to the calling party when you

forward calls. If this network feature is supported,

then it would allow you to prevent sending your

number to another party if your phone was

forwarded.

•Status check – determines any current settings,

6e to choose the required option, then c to

confirm and c to activate,

•Confirmation of the new setting will be received

from your network.

Special features

Alternative networks

When you are out of range of your normal (home)

network, you may still be able to obtain service by

connecting through an alternate network. This is most

common when you are abroad, and your home network

will have roaming agreements with many other networks,

which your phone will automatically select if given a free

choice. However, you may wish to guide your phone to

use a different network and this feature allows you to do

this.

To temporarily change the network currently in use:

1From standby, c to enter the menu,

2e to select Network, c to enter,

2e to select Change network, c to enter,

•your phone will scan the airwaves for other network

signals and display the results,

•networks that you are barred from using will be

indicated by a symbol.

4e to select the required network, c to confirm.

•attempts will be made to connect to the chosen

network and the results displayed.

The preferred networks list

Your networks’ list of preferred networks are stored on

your SIM card and these will be selected in order

whenever your home network is unavailable. You can edit

the list by adding or deleting network entries.

To edit the preferred networks list:

1From standby, c to enter the menu,

2e to select Network, c to enter,

3e to select Preferred networks, c to enter,

•the standard list is displayed and is usually full, so

entries need to be deleted before new ones can be

added.

•To delete an entry: e to select the required

entry, c twice to delete.

4To add a new entry: e to select Add preferred item,

c to enter.

5e to select the required country (or type the key

that represents the first letter of the country), c to

enter,

5e to select a new network from the known networks

list for the selected country, c twice to confirm,

•The display will show Enter position,

6(This step may differ with some SIM cards) Type a

number between 1 and 10 to rank the position in the

preferred network list that the new entry will take, c

to confirm.

Special features

Care and maintenance

Your phone is designed and manufactured to exacting

standards and will provide reliable service provided it is

treated with care – please follow the guidelines below.

General care

•Keep your phone and its accessories in a safe place

away from small children.

•Keep your phone in a cool dry place away from

possible water damage or temperature extremes.

•Avoid dusty or dirty environments that could damage

the moving parts of your phone.

•Never attempt to open your phone, this product is not

designed with consumer interchangeable components

and you could invalidate any warranties provided.

•Always use an approved repair centre if your product

becomes faulty.

•Do not drop, knock or shake your phone, delicate

electronic components may be damaged.

•Never use abrasive cleaning products on your phone,

clean only with a lint-free cloth.

•Always use approved spares or accessories, unap-

proved components may effect performance of your

product.

•Take special care with your SIM card. Do not damage

any of the special contacts on the card or inside the

phone.

Battery information

•Use only approved accessories and replacement

batteries, never use an unapproved charger which

could be either unsafe or damage your phone.

•Do not try to charge your battery in extreme tempera-

ture conditions, its performance could be affected.

•Only use the battery for its intended purpose

•Never use a battery or charger that have been

damaged in any way.

•Never place anything across the battery terminals that

may cause them to short, this will damage the battery.

•Temperature extremes will impact the performance of

your battery, always try to keep your battery close to

room temperature, never allow it to experience

temperatures below -15°C or above +50°C.

•Never dispose of a battery in a fire. Locate the battery

disposal and recycling scheme in your area.

Preventing and solving problems

This Product meets the government’s requirements for

exposure to radio waves.

In USA FCC requirements: Part: 2.989/1057

Part 15. 107/109/207

Part 24. 232/235/238

SAR

In Canada IC RSS-133

FCC RF EXPOSURE INFORMATION

Read this information before using your handset

In August 1996 the Federal Communictions Commission

(FCC) of the United States with its action in Report and

Order FCC 96-326 adopted an updated safety standard for

human exposure to radio frequency (RF) electromagnetic

energy emitted by FCC regulated transmitters. Those

guidelines are consistent with the safety standard

previously set by both U.S., and international standards

bodies. The design of this phone complies with the FCC

guidelines and these international standards.

Use only the supplied or an approved antenna.

Unauthorized antennas, modifications, or attachments

could impair call quality, damage the phone, or result in

violation of FCC regulations.

Do not use the phone with a damaged antenna. If a

damaged antenna comes into contact with the skin, a

minor burn may result. Please contact your local dealer for

replacement antenna.

Any changes or modifications not expressly approved by

the party responsible for compliance could void the user’s

authority to operate the equipment.

This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause

harmful interference to radio communications. However

there is no guantee that interference will not occur in a

particular installation. If this equipment does cause

harmful interference to radio or television reception,

which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and

receiver.

•Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected

• Consult the dealer or and experienced radio/TV

technician for help.

Preventing and solving problems

Radio Frequency Signals

Preventing and solving problems

Body-worn Operation

In order to comply with FCC RF exposure requirements a

minimum separation distance of 1.5 cm must be

maintained between the user’s body and the phone,

including the antenna. Third-party belt-clips, holsters, and

similar accessories should not contain any metallic

components. Body worn accessories that do not meet

these requirements may not comply with FCC RF exposure

requirements and should be avoided.

For more information about RF exposure, please visit the

FCC website at www.fcc.gov

Technical specifications

•Weight: 70g, including the standard battery fitted.

•Size: Main body dimensions:

102mm (h) x 43mm (w) x 17mm (d)

•Volume: Less than 70cc.

•Standby time: up to 250 hours - dependent on your

current network,

•Talk time: up to 180 minutes - dependent on

your current network,

•Power (frequencies):

•GSM Class 1 (1 Watt) Freq. Range 1850-1990 MHz

Preventing and solving problems

•SIM card may not be correctly located. Ensure the SIM

is correctly orientated and secured using the metal

slider.

•Damaged SIM card. Visually check it and return, if

necessary to your Service Provider.

•SIM contacts may be dirty. Clean the SIM contacts using

a dry cloth or a soft pencil eraser.

PIN error

•3 incorrect entries. Type the Personal Unblocking Key

(PUK) code, provided by your network (see Phone

security features section). If your PUK or PIN codes are

lost, call your Service Provider.

No connection to network

•Weak signal. Move to higher ground, or to a window or

open space.

•Outside GSM coverage. Check the network coverage

map to see whether you should have coverage.

•SIM not valid. Contact your Service Provider.

•New network not authorized. Try selecting the network

manually, or try another network. If the problem

persists, contact your Service Provider.

Phone loses network

•Weak signal. Reconnection, or connection to another

network is automatic. Switching off and on may

accelerate this.

Troubleshooting

If you experience a problem when using your phone, first

try to solve the problem using the information below:

Can’t switch the phone on

•Battery may be drained. Charge it and check the

charging indication in the display.

•Battery contacts may be dirty. Clean the contacts on

both the battery and the phone using a dry cloth.

Switch the phone on and off a few times.

•New replacement battery. Recharge the battery.

•The battery may have been incorrectly charged,

inducing its automatic safety circuit which remains in

force for six hours. Remove battery and wait for six

hours, then refit and try to switch on your phone.

No charging display

•Battery may be drained. Charge it for 2 hours, then

disconnect and charge normally.

•Battery may be defective. Battery performance reduces

over a period of time. Replace the battery. The battery

will last longer if you keep it out of extreme heat.

•Check the A/C power socket, and the connection to the

phone.

•Do not charge the battery in extreme temperature

conditions.

‘Check SIM’ is displayed after fitting it

43Preventing and solving problems

• Enter full telephone number including area code when

sending message.

Cannot set a function

•Not supported by your Operator, or special registration

required. Check with your Service Provider.

Menu entries missing

•Possible SIM Restrictions. Check with your Service

Provider.

Severe shock

•Internal damage could result. Remove and refit battery

and SIM.

•Do not dismantle the phone.

Immersion in water

•Internal damage could result. Rapidly dry with cloth,

but do not heat. Dry the contacts thoroughly. Remove

battery and SIM and let them dry, then install them.

Stand the phone upright in moving air. Do not

dismantle the phone.

Calls not possible

•Dialing error. Use the full national area code. Use the

appropriate international prefix, if required.

•New SIM fitted. Check for new restrictions.

•Charge limit reached. Call your Service Provider, or

use PIN 2 to reset.

Certain calls not possible

•Call restriction set. Your Service Provider may set

restrictions.

Cannot save in Phonebook

•Call restriction set. Check the Phonebook restrictions.

•Phonebook is full. Delete any entries you don’t need.

Cannot find phonebook

•SIM has been changed. Refit original SIM.

Voicemail not working

•Call Forward not set. Set the Call Forwarding (see

Setting up Voicemail).

Cannot send a text message

•Operator does not support this service. Check with

your Service Provider.

•SMS Message Centre not set. Set Message Centre.

•Destination does not have compatible phone.

•Message type wrong.

Index

Emergency calls 3

Entering names

in Phonebook 14

Entering text

in text messages 26

FCC 40

Games 32

Hot keys 9

International calls

dialing 13

list of dialed 12

list of missed 12

making 10

Can’t switch phone on 41

Care

for your phone 39

Cell broadcast 26

Charging the battery 6

Conference calls

staring and managing 35

Contrast

setting 8

Counters 14

Currency Converter 29

Customizing your phone 8

Dialed calls

list of 12

Call Forwarding 10, 13

Alert tones 8

Any keys answer 11

Auto key lock 9

Battery

charging 6

power conservation 8

removing 5

safety information 39

Barred

unbarring 34

Calculator 29

Calendar 30

Call Barring 34

Call Forward 13

Call log

viewing 12

Call times and charges 14

Call waiting 34

Calls

answering 10

ending 10

from Phonebook 16

Index

Key lock

auto 9

manual 9

Language

setting 8

Messages

predictive text input 22

Missed calls

list of 12

Mistake

clearing 10

Mute microphone 11

Names

Entering in Phonebook 15

Networks

alternative 38

preferred list 38

No charging 41

Options

for Phonebook entries 16

for text messages 24

Phonebook

adding to 15

entry options 16

making a call 16

PIN code

changing 32

entering 7

switching on and off 33

PIN error 41

PIN2 code

changing 32

Power saving 8

Predictive text 22

PUK (Personal Unblocking Key) 7,3

Radio frequency signals 40

Reading

text messages 24

Redial 11

Safety 2

Safety Information 2

Second call

making and receiving 12

Security features 32

Settings

alert tones 8

for call barring 34

for call forward 13

for call times and charges 14

for cell broadcast 26

for text messages 26

for Voicemail 18

Hot keys 9

language 8

vibration alert 9

SIM card

inserting 4

Specifications 40

Switching on 7

Index

Text

predictive input 22

typing in text messages 21

Text messages

creating 20

reading 24

Time

setting 7

Tones

storing in Phonebook 16

Troubleshooting 41

Typing names

in Phonebook 14

Typing text

in text messages 21

Vibration alert 9

Voice mail

listening to messages 19

setting up 18

Voicemail not working 42

Withhold

your number 37

VTech Mobile 80-5196-00 Single-mode Portable PCS GSM handset User Manual mar8 02

VTech Mobile (Asia) Limited Single-mode Portable PCS GSM handset mar8 02

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