VTech Telecommunications 80-0824-00 Amplified Cordless Answering System with Big Buttons and Display - Base Unit User Manual SN5127 QSG V1 20180730 APPROVAL

VTech Telecommunications Ltd Amplified Cordless Answering System with Big Buttons and Display - Base Unit SN5127 QSG V1 20180730 APPROVAL

User Manual

Download: VTech Telecommunications 80-0824-00 Amplified Cordless Answering System with Big Buttons and Display - Base Unit User Manual SN5127 QSG V1 20180730 APPROVAL
Mirror Download [FCC.gov]VTech Telecommunications 80-0824-00 Amplified Cordless Answering System with Big Buttons and Display - Base Unit User Manual SN5127 QSG V1 20180730 APPROVAL
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SN5127
Go to www.vtechphones.com
to register your product for
enhanced warranty support and
latest VTech product news.
Amplified Cordless Answering System with Big
Buttons and Display
%&
Quick start guide
Congratulations
on purchasing your new VTech product. Before using this telephone, please read Important
safety instructions.
This quick start guide provides you with basic installation and use instructions. A limited set
of features are described in abbreviated form. Please refer to the online user’s manual for a
full set of installation and operation instructions at www.vtechphones.com.
Compatible with
Hearing Aid T-Coil
Telephones identified with this logo have reduced noise and interference when used with most T-coil
equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
TIA-1083
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products
that save energy and help protect our environment. We are proud to mark this product with the
ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
Table of contents
What’s in the box
Connect and install
Connect the telephone base 2
Install the battery
Charge the battery
Battery backup mode
Mount the telephone base
(optional)
Setup
Date and time
Voice guide to set Smart call
blocker
10
Voice guide to set answering
system
12
SOS emergency call
13
Photo speed dial
19
LCD language
23
Talking digits
Key tone
Caller ID announce on/off
Use caller ID to automatically
set date and time
Voicemail number
Clear voicemail indicator
Home area code
Dial mode
Alarm reminder and melody
Operate
Display
Make a call
Answer a call
End a call
Speakerphone
Volume
Make SOS emergency call
24
25
26
27
28
29
30
31
32
35
35
36
36
37
37
37
38
Temporary ringer silencing 39
Call waiting
39
Redial
40
Photo/memory speed dial 40
Temporary tone dialing
41
Audio Assist®
41
Equalizer
42
Find handset
42
Join a call in progress
43
Intercom
44
Call transfer using Intercom 46
Phonebook
48
Add a phonebook entry
48
Review phonebook entry
50
Dial a phonebook entry
51
Delete a phonebook entry 51
Save a redial entry to the
phonebook
52
Edit a phonebook entry
Caller ID
Review caller ID log entry
Save a caller ID log entry
to the phonebook
Dial a caller ID log entry
Delete a caller ID log entry
Smart call blocker*
Call categories
Set Smart call blocker on/off
Set welcome calls
Set welcome calls
Set unwelcome calls
Control calls without
numbers
Control uncategorized calls
Screen calls without
numbers
53
54
54
55
56
56
57
58
60
61
63
65
67
68
69
Screen uncategorized calls 70
Add a screened number to the
allow list or block list
71
Option while on a call
71
Answering system
72
About the built-in answering
system and voicemail service 72
Built-in answering system VS
Voicemail service
72
Set number of rings
74
Message playback
76
Skip a message
77
Repeat the playing message 77
Play the previous message 78
Delete a message
78
Delete all messages
79
Remote access
80
Set remote access code
81
Additional devices
82
Add and register expansion
handset
82
Add and register photo
speed dial handset
83
Device setup
84
Audio doorbell
86
Test device signal strength 98
Device monitoring
100
Deregister handsets
101
Limited warranty
102
Technical specifications
104
What’s in the box
Quick start guide
Introducing
Smart call blocker
Important
safety
information
Connect and install
Connect the telephone base
If you subscribe to
digital subscriber
line (DSL)
high-speed
Internet service
through your
telephone line,
make sure you
connect a DSL
filter (not included)
to the telephone
wall jack.
1
• Use only the rechargeable batteries provided or replacement batteries (model BT205662).
• Do not use other alkaline, manganese or Ni-Cd batteries, nor other non-rechargeable
batteries for operating the cordless handset. They may cause failure or malfunction of the
handset or the telephone system.
• Charge the batteries provided with this product only in accordance with the instructions and
limitations specified in this quick start guide.
• If the handset will not be used for a long time, disconnect and remove the batteries to
prevent possible leakage.
1. Connect and install
Install the battery
Connect and install
Charge the battery
12 hrs
When there is a power failure, all handsets display Put HS on base to power
base and Out of range OR No pwr at base alternately. Put a charged handset
in the telephone base to back up the telephone base power for some basic
phone operations for a short period of time. During this period, you cannot use
the answering system.
When a handset is put in the telephone base, it displays Powering base... Don’t
pick up. At this time, use other handsets for some basic phone operations.
You may use the handset which is put in the telephone base for making or
answering calls via the handset speakerphone, but do not pick up the handset
while using it.
1. Connect and install
Battery backup mode
Connect and install
Mount the telephone base (optional)
7
1. Connect and install
Setup
Date and time
After you install your telephone or power returns following a power outage and battery
depletion, the handset will prompt you to set the date and time, and to configure the
Smart call blocker and answering system through the voice guides.
Follow the steps below to set the date and time. For example, if the date is
31 December, 2018, and the time is 10:59 PM:
MM/DD/YY
01/01/18
When the
handset prompts
you to set the
date and time...


MM/DD/YY
12/31/18

Enter the month (MM),
day (DD), and year (YY).


Press SELECT.
HH:MM
12:00 AM




Enter the hour (HH) and
minute (MM).
HH:MM
10:59 PM



Press any number
key to toggle
between AM or PM.



Press SELECT.
If you subscribe
to caller ID
service, the
- OR day, month and
time are set
automatically
with each
incoming call.
Make sure you set the date
and time including the year
correctly; otherwise the
answering system does not
announce the correct day of
the week for your recorded
messages time stamp.
When the handset is not in use:
1. Press MENU.
2. Press or to scroll to
Set date/time.
3. Press SELECT, and then
follow the Date and time
steps to set the date and
time.
Ringers
>Set date/time
2. Setup
HH:MM
10:59 AM
Setup
Voice guide to set Smart call blocker
After the date and time setting is done or skipped, the cordless handset then prompts if
you want to set Smart call blocker. For more details on Smart call blocker, see page 57.
You can follow the voice guide to set your telephone system to allow or to screen all
incoming calls, or to screen calls that do not display a phone number.
When the
handset
prompts you
to set Smart
call blocker via
voice guide...
“Hello! This voice guide will assist you with
the basic setup of Smart call blocker...“
Voice guide set
Smart call blk?



Press SELECT.
10




Listen to the
instructions and
then choose one
of the options.
Press 1 if you want to screen calls
with telephone numbers that are not
saved in your Phonebook, Allow list
or Star name list;
Press 2 if you only want to screen
calls that do not display a phone
number; or
Press 3 if you do not want to screen
calls, and want to allow all incoming
calls to get through.
• If you select option 1 to screen
calls, we recommend that
you add the phone numbers
of your family members and
friends, and desired businesses
to your Phonebook (see page
48) or Allow list (see page
61), or add their names to
the Star name list (see page
62). This will avoid Smart call
blocker to screen their calls.
• Read the Introducing Smart call blocker leaflet provided in your package to
learn how to set up your Smart call blocker.
11
2. Setup
On the cordless handset:
Setup
Voice guide to set answering system
After the Smart call blocker setting is done or skipped, the handset will then prompt if
you want to set up the answering system.
This feature assists you to do the basic setup of the answering system. You can follow
the voice guide to record your own announcement, set the number of rings and the
message alert tone.
When the
handset prompts
you to set up
the answering
system via voice
guide...
“This voice guide will
assist you with the
basic setup of your
answering system.“
Voice guide to
set up Ans sys?



Press SELECT.
12



Set up your
answering system
by inputting
the designated
numbers as
instructed in the
voice guide.
SOS emergency call
2. Setup
The SOS button on the cordless handset lets you quickly call other
system devices or call preset external numbers for help in an emergency.
You need to set the SOS numbers before you can make external SOS
calls. You can preset up to five SOS numbers.
If you have purchased and registered a Wearable home SOS pendant
(SN7022) to your telephone system, the SOS pendant will function as
same as the SOS button of the cordless handset.
• To ensure proper operation, the telephone system must be installed according to the installation
instructions on page 2 to page 4. To verify that the telephone system is operating
properly and can successfully make emergency calls to the preset numbers, the telephone
system must be tested immediately after installation, and periodically thereafter, according to the
setup instructions on page 15 to page 18, and the operations on page 38.
• The telephone system cannot make an emergency call when other equipment (telephone,
answering system, computer modem, etc.) connected to the same phone line is in use.
• Do not solely rely on the SOS button on the cordless handset, or the Wearable home SOS
pendant (SN7022, purchased separately), for getting help in case of emergency. The functionality
of the SOS emergency call is dependent on the phone settings and network availability.
• We recommend you set all the five SOS numbers to maximize the possibility of receiving
response from others when you make an emergency call.
13
Setup
How does SOS emergency call work?
• To make an emergency call, press and hold SOS on the right side of the cordless handset
for three seconds. The telephone base announces “Emergency mode is activated“ and
the cordless handset screen shows SOS mode. The telephone then calls the preset SOS
numbers in sequence until the call is answered.
- You can enable internal SOS calls (see page 16). The telephone makes intercom calls to all the
registered system devices when you press and hold SOS. If none of the devices answer the call in 20
seconds, the telephone then calls the preset SOS numbers in sequence until the call is answered.
- If you disable internal SOS calls, the telephone calls the preset SOS numbers directly when you
press and hold SOS on the cordless handset.
• When the call is answered, the call receiver hears an SOS message. You can record your
own message or use the default message (see page 17).
• The SOS message played by the telephone asks the SOS call receiver to respond by
pressing a number key. After the call receiver presses a number key, you can then talk to
the call receiver.
• When the SOS emergency call is answered by answering machine or voicemail, the call
will be terminated after 60 seconds. The telephone then dials the next SOS number in
sequence.
• When none of the preset SOS numbers answer, the telephone re-calls the preset SOS
numbers in sequence until the call is answered. The telephone will call all the preset SOS
numbers for 3 times before aborting the operation when none of the calls are answered.
14
Set SOS emergency numbers
2. Setup
HANDSET
Call internal
>SOS number
Direct memory
>Set SOS
$1621
10:15PM

12/25



SOS 1
SOS 1


Scroll to select SOS 1,
SOS 2, SOS 3, SOS 4, or
SOS 5, and then press
SELECT.


Press select again to
add an emergency
number.
15




MAME:
NUMBER:
595-9511_
>Add
Chris_

Enter the number.
Then, press


Enter the name.
Then, press

Setup
Enable or disable internal SOS calls
You can enable this setting to allow you to make emergency calls internally to other system
devices before making emergency outside calls to the preset numbers.
When you press and hold SOS to make an emergency call, the telephone makes an
intercom call to all the registered system devices. If none of the devices answer the call
within 20 seconds, the telephone then calls the five preset SOS numbers in sequence, until
the call is answered.
If you disable SOS internal call, the telephone calls the preset SOS numbers directly when
you press and hold SOS.
Press MENU on the handset when it is not in use.


>Call internal
SOS number
Direct memory
>Set SOS


Scroll to Set SOS, and then
press SELECT.

CALL INTERNAL
>Enable

Press to select
Call internal.
16



Scroll to select Enable or
Disable, and then press SELECT.
Record SOS message
Press MENU on the handset when it is not in use.


“Record after the
tone. Press STOP
when you are done.“


Scroll to Set SOS, and
then press SELECT.
>Record annc
Play annc
SOS number
>SOS message
Direct memory
>Set SOS


Scroll to SOS message,
and then press SELECT.
17


RECORD SOS
5-STOP

Press SELECT to select
Record annc.
Speak toward the
cordless handset
to record your
message. Press 5
when done.
2. Setup
The SOS message is played to the call receiver when you press and hold SOS on the
cordless handset to make an emergency call. The default SOS message is “This is an
emergency call. Please press any number key to start the conversation.” You can
record your own message using the cordless handset.
Setup
Play or reset SOS message
Press MENU on the handset when it is not in use.


SOS number
>SOS message
Direct memory
>Set SOS


Scroll to Set SOS, and
then press SELECT.


Scroll to SOS message,
and then press SELECT.
Play annc
>Reset annc



Scroll to select Play annc or Reset
annc, and then press SELECT twice.
• Make sure your recorded SOS message includes your name, the SOS message, and a
request to the far-end caller on pressing any number key to start the conversation.
18
There are four photo speed dial memory keys 1 to 4 on the telephone base, and four
direct memory keys M1 to M4 on the cordless handset.
You can store the telephone numbers you wish to quick dial to the photo speed dial
keys. When you set the four photo speed dial keys 1, 2, 3 and 4 on the telephone
base, the same numbers will also automatically set in the M1, M2, M3 and M4 keys on
the cordless handset.
• We recommend you store at least two contacts that you may need to call them
more often or immediately to photo speed dial keys 1 and 2.
zsv~
19
2. Setup
Photo speed dial
Setup
Photo speed dial
Store a photo speed dial entry:

Press MENU when the handset is not in use.

Intercom
>Direct memory


>Add

Scroll to Direct memory,
and then press SELECT.
M1
M1


Scroll to select M1, M2,
M3, or M4, and then press
SELECT.
20


Press SELECT again to add
the speed dial number.
2. Setup
NUMBER:
595-9511_


Enter the phone number,
and then press SELECT.
NAME:
Chris_


Enter the name, and then
press SELECT to save.
21
• To store another
photo speed dial
entry, repeat the
steps.
Setup
Photo speed dial
Insert photos for speed dial keys:
You can insert photos into the photo speed dial compartments, or write the contact
names on the photo speed dial cards.
The telephone base is shipped with protective
stickers covering the photo speed dial compartments.
Remove the protective sticker before use.
1. Remove the photo speed dial compartment cover
and take out the photo speed dial card.
2. Use the photo speed dial card as a tool to crop
your desired photo.
3. Slide the cropped photo into the photo speed
dial compartment. Then, insert the photo speed
dial compartment cover back to the compartment.
22
22.5
mm
22.4
LCD language
2. Setup
You can select your handset’s display language (English, French or Spanish).


Set date/time
>Settings

Press MENU when the handset is not in use.

Scroll to Settings, and
then press SELECT.
LCD LANGUAGE
>English
>LCD language
Voicemail #


Press SELECT to select
LCD language.


Scroll to highlight
English, Français or
Español, and then
press SELECT.
23
Set English as
LCD language?


Press SELECT to
confirm.
Setup
Talking digits
You can choose whether the digits are to be announced whenever you press the
number keys.

Press MENU when the handset is not in use.

TALKING DIGITS
>On
Reminder
>Talking digits




Scroll to select On or Off,
and then press SELECT.
Scroll to Talking digits,
and then press SELECT.
24
Key tone
Press MENU when the handset is not in use.


Set date/time
Clr voicemail
>Key tone
>Settings


Scroll to Settings,
and then press
SELECT.

KEY TONE

Scroll to Key tone,
and then press
SELECT.


Scroll to select the
desired volume or
Off, and then press
SELECT.
25
KEY TONE
Off


Scroll to select the
desired volume or
Off, and then press
SELECT.
2. Setup
The cordless handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when you
press keys.
Setup
Caller ID announce on/off
The caller ID announce feature lets you know who’s calling without having to look at the
display. When you have an incoming call, the handset and/or base speaks “Call from...”
and the name of the caller based on the phonebook or caller ID information. The default
setting is On.
• To use the caller
ID announce
feature, you
must subscribe
to caller ID
service from
your telephone
service provider.

Press MENU when the handset is not in use.

Talking digits
>Caller ID annc

CALLER ID ANNC
>On

Scroll to Caller ID annc,
and then press SELECT.
26


Scroll to select On or Off,
and then press SELECT.
Use caller ID to automatically set date and time

Press MENU when the handset is not in use.

Set date/time
>Settings


Scroll to Settings, and
then press SELECT.
Key tone
>CID time sync


Scroll to Dial mode, and
then press SELECT.
27
CID TIME SYNC
>On


Scroll to select Touchtone or Pulse, and then
press SELECT.
2. Setup
If you subscribe to caller ID service, you can choose to set the date and time for each
incoming call by the caller ID information automatically. The default setting is On.
Setup
Voicemail number
If you subscribe to a voicemail service offered by your telephone service provider,
for quick access.
you can save your voicemail number to
HANDSET
VOICEMAIL #
VOICEMAIL #
5959511_
$1621
10:15PM
12/25


Press and hold 1 when
the handset is not in use.


Enter the voicemail access number
provided by your telephone
service provider (up to 30 digits).
To retrieve voicemails from your telephone service provider:
Press and hold 1 .

28


Press SELECT.
Clear voicemail indicator

Press MENU when the handset is not in use.

Set date/time
>Settings


Scroll to Settings, and
then press SELECT.
Reset Voicemail
Indicator?
Voicemail #
>Clr voicemail


Scroll to Clr voicemail, and
then press SELECT.
29


Press SELECT to
confirm.
2. Setup
Use this feature when the telephone indicates that there is new voicemail but there
. It does not
are none. This feature only turns off the indicators, New voicemail and
delete your voicemail messages. As long as you have new voicemail messages, your
telephone service provider continues to send the signal to turn on the indicators.
Setup
Home area code
You can program your home area code so that when you receive or dial a call within your
local area, only seven digits are shown or dialed, and the telephone number is automatically
stored without the area code in the caller ID log.

Press MENU when the handset is not in use.

Set date/time
>Settings


Scroll to Settings, and
then press SELECT.
CID time sync
>Home area code

HOME AREA CODE
___

Scroll to Home area
code, and then
press SELECT.
30
HOME AREA CODE
100



Enter a three-digit
home area code.


Press SELECT.
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you
need to change the dial mode to pulse dialing before using the telephone.

Press MENU when the handset is not in use.

Set date/time
>Settings

Home area code
>Dial mode


Scroll to Settings, and
then press SELECT.


Scroll to Dial mode, and
then press SELECT.
31
DIAL MODE
>Touch-tone


Scroll to select Touch-tone or
Pulse, and then press SELECT.
2. Setup
Dial mode
Setup
Alarm reminder and melody
You can set alarm reminders that remind you at the time intervals you have set.

Press MENU when the handset is not in use.

REMINDER
>Reminder 1
Set SOS
>Reminder



Scroll to Reminder, and
then press SELECT.


Scroll to select from
Reminder 1 to Reminder
10, and then press SELECT.
32
REMINDER 1
>On/Off


Press SELECT.
Alarm reminder and melody


Scroll to On and
then press SELECT.
FREQUENCY
>Once





Enter the hour (HH) and minute
(MM). Then, press any number key
to change between AM and PM.
Scroll to select one
of the following, and
then press SELECT.
Once;
Daily;
Mon. to Fri.; or
Sat. to Sun.
33
2. Setup
>On
HH:MM
10:59 PM
HH:MM
12:00 AM
ON/OFF



Press SELECT.
• When the set reminder alarm
time is due, the alarm will not
ring if the telephone is in use.
• The cordless handset rings for
30 seconds when the alarm
time is due.
• Press any key on the handset to
stop the alarm when ringing.
Setup
Alarm reminder and melody
You can also select the alarm reminder melody.

Press MENU when the handset is not in use.

REMINDER
>Reminder 1 *
Set SOS
>Reminder


Scroll to Reminder, and
then press SELECT.

MELODY
>Melody


Scroll to select the
desired reminder, and
then press SELECT.

MELODY
>Tone 1

Scroll to Melody,
and then press
SELECT.


Scroll to the desired
melody, and then
press SELECT.
• A reminder you have previously set up is added with an asterisk (*) after the name, for example,
Reminder 1 *.
34
Operate
Display
The battery is low and needs charging.
The battery is fully charged.
The handset speakerphone is in use.
Handset ringer is off.
HANDSET
MUTE
NEW
10:15PM
$8',2
$66,67
$1621
MUTE
NEW
$1621
1/13
There are new messages in the answering system.
1/13
Audio Assist® is a registered
trademark of Advanced
Amercian Telephones.
New voicemail received from your telephone
service provider.
The handset microphone is muted.
There are new caller ID log entries.
Answering system is on.
$8',2
$66,67
Number of new/old messages recorded.
The handset Audio Assist® feature is on.
35
3. Operate
The battery is charging.
Operate
Answer a call
Make a call
- OR -
Press TALK or
- OR -
- OR -
on the handset.
Press TALK,
the handset.
or any dialing keys on
-------------------- OR ----------------


Dial the phone number.
Press
36
on the telephone base.
End a call
Speakerphone
Volume
Down
Up


Press OFF on the
handset.
-ORPlace the handset in
the handset charger.
Slide the VOL control on the cordless
handset or on the telephone base:
• to adjust the speaker volume
level when on a call; or
• to adjust the ringer volume when
the telephone is ringing.
------ OR -----On the
telephone base:

Press
on the
handset or telephone
base.
37
• For hearing protection, do not
put the handset near your ear
when the telephone is ringing.
Loud ringer sound may damage
your hearing. Adjust the volume
to lower the ringer sound if you
find it too loud.
3. Operate
On the
cordless handset:
“This is an emergency
call. Please press any
number key to start the
conversation.“
Operate
Make SOS emergency call
Press and hold SOS/AUDIO ASSIST on
the cordless handset for 3 seconds. The
SOS
telephone base announces, “Emergency
mode is activated“, and then starts calling
the preset SOS numbers.
• If you have enabled internal SOS call, the telephone
calls other system devices when you press and hold
SOS/AUDIO ASSIST. When no one answers the internal
SOS call in 20 seconds, the telephone then calls the
preset SOS numbers. See page 13 for details.
-------------------------- OR ----------------------------If you have purchased and registered a
Wearable home SOS pendant (SN7022),
on the SOS pendant.
press the dial key
You can cancel an SOS emergency call within 20 seconds:
• Press TALK, CANCEL or SOS/AUDIO ASSIST on the handset; or
on the telephone base; or
• Press
• Press the CANCEL key on the back of the SOS pendant.
38
• When the emergency
call is answered, the
telephone plays the
SOS message (see
page 17) to the call
receiver, asking the
receiver to respond by
pressing a number key
on his/her phone.
• After the call receiver
presses a number key,
you can then start a
conversation with the
call receiver.
button
• The SOS
on the cordless handset
functions as Audio Assist
button when on a call or
listening to a message
or announcement.
Call waiting
When the telephone is ringing, you can
temporarily silence the ringer without
disconnecting the call. The next call rings
normally at the preset volume.
When you subscribe to call waiting service
from your telephone service provider, you
hear an alert tone if there is an incoming
call while you are already on a call.
When the telephone is ringing:
When on a call using
the cordless handset.

- OR -
- OR -

When on a call using
the telephone base
speakerphone.
Press MUTE or CANCEL on the handset.
• Press FLASH on the handset or
telephone base to put the current call
on hold and take the new call.
• Press FLASH at any time to switch back
and forth between calls.
39
3. Operate
Temporary ringer silencing
Operate
Redial
Photo/memory speed dial
The last 10 numbers dialed (up to 30 digits) are
stored in the cordless handset.
If you have set any of the four photo
speed dial keys on the telephone base or
any of the four memory speed dial keys
on the cordless handset, you can press
the keys to quickly dial the preset number.
The telephone base and the handset
share the memory speed dial numbers.
For details on setting photo/memory
speed dial, see page 19.


Press and hold REDIAL, and
then press or to browse
the redial entries when the
handset is not in use.
REDIAL #1/10
595-9511


To redial, press TALK
on the handset.


Press a photo speed dial key on the
telephone base to call.
Press M1, M2, M3 or M4
on the handset to call.

40

Audio Assist®
If you have pulse (rotary) service only,
you can switch from pulse to touch-tone
dialing temporarily during a call. This is
useful if you need to send touch-tone
signals to access your telephone banking
or long distance services.
The Audio Assist feature enhances the
clarity and loudness of your caller’s voice
on the cordless/corded handset earpiece
when you are on a call, or listening to a
message or an announcement.
Turn on/off Audio Assist:


When on a call,
press TONE on the
handset.



Enter the number
you wish to dial. The
telephone sends
touch-tone signals. It
automatically returns
to pulse dialing mode
after you end the call.
When on a call or listening to a message
or an announcement:
• Press AUDIO ASSIST on the cordless
handset to turn on.
• Press again to turn off.
41
3. Operate
Temporary tone dialing
Operate
Equalizer
Find handset
The equalizer on the cordless handset enable
you to change the quality of the audio for
both handset earpiece and speakerphone to
best suit your hearing. The default setting is
Natural.
To find your misplaced cordless handset,
press PAGE on the telephone base to
make intercom paging to the handset.
Change the equalizer setting:
Treble
Natural

Bass
When on a call:
• Slide the EQ button to toggle
among Treble, Natural and Bass.
42
If you have two or more handsets, the
telephone makes paging to all handsets.
To stop the paging tone:
• Press OFF on the cordless handset; or
• Press PAGE on the telephone base.
Join a call in progress
To join a call with the cordless handset:
To join a call with the telephone base:
- OR -
Press TALK or
on the handset.
To exit the call:
• Press OFF or place the handset in the telephone base; or
• Press
on the telephone base.
43
3. Operate
If you have two or more handsets, when you are already on an outside call with the
cordless handset or the telephone base, the other handset or the telephone base can
join the call. You can share an outside call with up to four devices.
Operate
Intercom
You can use the intercom feature for conversations between the telephone base and the
cordless handset. If you have two or more cordless handsets, you can make intercom calls
one handset to another or to the telephone base.
Make intercom call using the cordless handset:
Caller ID log
>Intercom
HANDSET
Calling
base
INTERCOM TO:
>HANDSET 2
$1621
10:15PM

12/25

Press MENU when the
handset is not in use.


Scroll to Intercom, and
then press SELECT.
44
• If you have
other registered
devices or
have two or
more handsets,
choose the
device to call.
• If you have other registered devices or have two or more handsets, choose the
device to call.
• To answer the intercom call on the destination device, press TALK,
dialing keys on the handset, or press on the telephone base.
45
or any
3. Operate
>Handset 1
Handset 2
Operate
Call transfer using Intercom
Use the intercom feature to transfer an outside call using the cordless handset. If you have two or
more handsets, you can also share an outside call with another handset or the telephone base.
When on a call with your cordless handset, press MENU.


Intercom
>Intercom
Phonebook


Press SELECT to select
Intercom.
When the destination device picks up, the
outside call is put on hold. Then, you have
the following options:
• Transfer the call;
• Share the call; or
• End the call.
46
Transfer call:


Press MENU.
>Transfer
Share call

Press SELECT to select
Transfer. The call is
transferred to the
destination device.

Press MENU.
Transfer
>Share call
OR


End call:


Press TALK.
OR

Scroll to Share call, and then press
SELECT to let the destination
device join you on the outside call
in a three-way conversation.
47

Press TALK to end
the intercom call and
continue the outside
call with your handset.
3. Operate
Share call:
Phonebook
The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may
consist of a telephone number with up to 30 digits, and a name with up to 15 characters.
Add a phonebook entry
595-9511_
HANDSET
EDIT NUMBER
595-9511_
$1621
10:15PM

12/25


Enter the phone
number when the
handset is not in use.


Press MENU.
48


Edit the number if
needed.
ENTER NAME
EDIT NUMBER
800-595-9511_


Press SELECT.



Enter the name


Press SELECT.
- OR 1. Press MENU on the cordless handset when the telephone is not in use.
2. Scroll to Phonebook, and then press SELECT.
3. Scroll to Add contact, and then press SELECT.
4. Enter the phone number, and then press SELECT.
5. Enter the name, and then press SELECT.
49
4. Phonebook
ENTER NAME
Mike Smith_
Phonebook
Review phonebook entry

Press MENU when the handset is not in use.

Smart call blk
>Phonebook


Scroll to Phonebook,
and then press SELECT.
Mike Smith
800-595-9511
>Review
Add contact


Press SELECT to
select Review.
50


Scroll to browse
through the entries.
Dial a phonebook entry
Review the phonebook entries, and when
your desired entry shows on the handset
screen:
Mike Smith
800-595-9511
Mike Smith
800-595-9511


Press DELETE.
Press TALK on the handset.
51
Mike Smith
Delete contact?


Press SELECT to delete.
4. Phonebook
Review the phonebook
entries, and when your
desired entry shows on the
handset screen:
Delete a phonebook entry
Phonebook
Save a redial entry to the phonebook
Press and hold REDIAL when the cordless handset is not in use.


REDIAL #1/10
595-9511
EDIT NUMBER
800-595-9511_
ENTER NAME
ENTER NAME
Mike Smith_


Scroll to browse through
the redial list. When your
desired entry displays,
press MENU.


Edit the phone number
if needed, and then
press SELECT.
52


Enter the name.


Press SELECT
to save.
Edit a phonebook entry
Review the phonebook entries, and when your desired entry shows on the
handset screen:
EDIT NUMBER
595-9511_
EDIT NUMBER
800-595-9511_
$1621
NEW
09:15PM

11/30



EDIT NAME
Mike Smith_


EDIT NAME
Mike Smiths_

Edit the name.


Press SELECT to save.
53

Press SELECT.
Edit the number.
Press SELECT.
4. Phonebook
Mike Smith
595-9511
Caller ID
If you subscribe to caller ID service, information about each caller appears after the
first or second ring.
The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone
number and 15 characters for the name.
Review caller ID log entry


Press MENU when the cordless handset is not in use.
Phonebook
>Caller ID log
>Review
Del all calls
Mike Smith
595-9511
$1621
NEW
09:15PM


Scroll to Caller ID log,
and then press SELECT.


Press SELECT to
select Review.
54

11/30

Scroll to browse
through the entries.
Save a caller ID log entry to the phonebook
When your desired caller ID log entry shows on the handset screen:
Mike Smith
595-9511
SAVE TO
>Phonebook
EDIT NUMBER
595-9511_
$1621
NEW

11/30

Press MENU.


Press SELECT.

Press SELECT.


Edit the name if necessary.
55


Edit the number if necessary.
EDIT NAME
Mike Smith_
EDIT NUMBER
800-595-9511_

EDIT NAME
Mike Smiths_


Press SELECT to save.
5. Caller ID
09:15PM
Caller ID
Dial a caller ID log entry
Delete a caller ID log entry
Review the caller ID log entries,
and when your desired entry
shows on the handset screen:
Review the caller ID log entries, and
when your desired entry shows on
the handset screen:
Mike Smith
595-9511
Mike Smith
595-9511
$1621
$1621
NEW
NEW
09:15PM
09:15PM
11/30
11/30
- OR 
Press TALK or
Press DELETE on the handset.
on the handset.
56
Smart call blocker*
If you have subscribed to caller ID service, then you can use the Smart call blocker
feature to screen incoming calls.
Smart call blocker is on, once you install your telephone. It allows all incoming calls
to get through and ring by default. You can change the Smart call blocker settings to
screen incoming calls.
Read the Introducing Smart call blocker leaflet provided in your package to learn
how to set up your Smart call blocker.
* Includes licenced Qaltel™ technology.
Qaltel™ is a trademark of Truecall Group Limited.
57
6. Smart call blocker
With call screening active, Smart call blocker screens and filters all incoming calls
from numbers or names that are not yet saved in your directory, allow list, block list,
or star name list. You can easily add incoming phone numbers to your allow list and
block list. This allows you to build up your lists of allowed and blocked numbers, and
Smart call blocker will know how to deal with these calls when they come in again.
Smart call blocker
Call categories
Calls are classified into four categories. Smart call blocker handles the calls in the
following ways:
Call category
Call control
Welcome calls
• Numbers saved in allow list.
• Numbers saved in phonebook.
• Numbers not found in block list.
• Names saved in star name list.
Allow
The telephone rings when there is an incoming call with
number saved in your allow list or phonebook, but not in
your block list. Robocalls with caller names saved in your star
name list will also ring.
Unwelcome calls
• Numbers saved in block list.
Block
The telephone does not ring when there is an incoming call
with number saved in your block list, and the call will be
rejected.
58
Call category
Call control
Option 1: Screening with caller name
If you have selected this option, the telephone plays the screening
announcement, and then ask the caller to say his/her name before
the call rings on your telephone. You will then hear the caller’s name
announced if you have turned on the caller ID announce feature.
Uncategorized calls
Then, you can decide whether to accept or reject the call, or to
• With absent caller ID
forward the call to the answering system.
number.
Option 2: Screening without caller name
• Numbers not found in
If you have selected this option, the telephone plays the screening
directory.
announcement, and then ask the caller to press the pound key (#)
before the call rings on your telephone. You can then answer the call.
• Numbers not found in
Option 3: Allow (default settings)
allow list.
The telephone allows the calls to get through and ring. The caller’s
• Numbers not found in
number will not be saved to the allow list.
block list.
Option 4: Answering system
• Caller ID names not found If you have selected this option, the telephone forwards the calls to
the answering system without ringing.
in star name list.
Option 5: Block
If you have selected this option, the telephone rejects the calls with
block announcement without ringing. The caller’s number will not be
saved to the block list.
Calls without numbers
• Numbers that are “out of
area” or set to “Private“.
6. Smart call blocker
59
Smart call blocker
Set Smart call blocker on/off
HANDSET
>SCB On/Off
Block list
SCB ON/OFF
>On
$1621
10:15PM

12/25

Press CALL BLOCK when
the handset is not in use.


Press SELECT to select
SCB On/Off.
60


Scroll to On or Off, and
then press SELECT.
Set welcome calls
Add allow list entry
Add numbers to the allow list that you want to allow their calls to get through to you.
The allow list stores up to 200 numbers.

Press CALL BLOCK when the handset is not in use.

Block list
>Allow list


Scroll to Allow list, and
then press SELECT.
Review
>Add new entry
ENTER NUMBER
595-9511_
ENTER NAME
Mike Smith_


Scroll to Add new entry,
and then press SELECT.
61



Enter the phone number
and name, and then press
SELECT to save.
6. Smart call blocker

Smart call blocker
Set welcome calls
Add star name entry
Add names (up to 15 characters) of organizations like schools, medical offices, and
pharmacies that use robocalls to communicate important information to you. Their calls will
get through to you. The star name list stores up to 10 names.

Press CALL BLOCK when the handset is not in use.

Allow list
>Star name list


Review
>Add new entry

Scroll to Star name list,
and then press SELECT.


Scroll to Add new entry,
and then press SELECT.
62
ENTER NAME
Bayriver Elemen



Enter the name, and then
press SELECT to save.
Set welcome calls
Save a caller ID log to the allow list
Review the caller ID log entries:
Mike Smith
595-9511
SAVE TO
>Allow list
EDIT NUMBER
595-9511_
EDIT NAME
Mike Smith_
$1621
NEW
09:15PM

11/30

Browse through the entries.
When the desired entry
displays, press MENU.


Scroll to Allow list, and
then press SELECT.
63



Edit the phone number and
name if necessary, and then
press SELECT to save.

6. Smart call blocker
1. Press MENU when the handset is not in use.
2. Scroll to Caller ID log, and then press SELECT.
3. Press SELECT to select Review.
Smart call blocker
Set welcome calls
Save a caller ID log to the star name list
Review the caller ID log entries:
1. Press MENU when the handset is not in use.
2. Scroll to Caller ID log, and then press SELECT.
3. Press SELECT to select Review.
Mike Smith
595-9511
SAVE TO
>Star name list
Star this name?
Bayriver Elemen
$1621
NEW
09:15PM

11/30

Browse through the entries.
When the desired entry
displays, press MENU.


Scroll to Star name list,
and then press SELECT.
64


Press SELECT to save.
Set unwelcome calls
Add block list entry
Add numbers to the block list that you want to prevent their calls from ringing through.
The block list stores up to 1,000 entries.

Press CALL BLOCK when the handset is not in use.

SCB On/Off
>Block list


Scroll to Block list, and
then press SELECT.
Review
>Add new entry
ENTER NUMBER
595-9511_
ENTER NAME
Salesman_


Scroll to Add new entry,
and then press SELECT.
65



Enter the phone number
and name, and then press
SELECT to save.
6. Smart call blocker

Smart call blocker
Set unwelcome calls
Save a caller ID log to the block list
Review the caller ID log entries:
1. Press MENU when the handset is not in use.
2. Scroll to Caller ID log, and then press SELECT.
3. Press SELECT to select Review.
Direct Sales
595-9511
SAVE TO
>Block list
EDIT NUMBER
595-9511_
EDIT NAME
Salesman_
$1621
NEW
09:15PM

11/30

Browse through the entries.
When the desired entry
displays, press MENU.


Scroll to Block list, and
then press SELECT.
66



Edit the phone number and
name if necessary, and then
press SELECT to save.

Control calls without numbers
Use this setting to control “out of area” calls or calls with numbers that are set to
“Private”. You can choose to allow or reject these calls directly. You can also choose to
screen them with or without learning the callers’ names before you decide whether
to answer or reject these calls. Moreover, you can forward these calls to the answering
system.
Press CALL BLOCK when the handset is not in use.


Star name list
>Calls w/o num


Scroll to Calls w/o num,
and then press SELECT.
CALLS W/O NUM
>Screening


Scroll to select Screening,
Allow, Answering sys or
Block, and then press SELECT.
67
SCREENING
>w/ Caller name


If you select Screening,
scroll to select w/Caller
name or w/o Caller name,
and then press SELECT.
6. Smart call blocker
Smart call blocker
Control uncategorized calls
Use this setting to control calls with numbers that are not in your phonebook, allow list or
block list, or have no caller ID number display. You can choose to allow or reject these calls
directly. You can also choose to screen them with or without learning the callers’ names
before you decide whether to answer or reject these calls. Moreover, you can forward
these calls to the answering system.

Press CALL BLOCK when the handset is not in use.

Calls w/o num
>Uncategorized


Scroll to Uncategorized,
and then press SELECT.
UNCATEGORIZED
>Screening


Scroll to select Screening,
Allow, Answering sys or
Block, and then press SELECT.
68
SCREENING
>w/ Caller name


If you select Screening, scroll to select
w/Caller name or w/o Caller name,
and then press SELECT when done.
Screen calls without numbers
Screened call
PRIVATE CALLER
10:15PM


12/25
25
After screening, the telephone
to pick up
rings. Press TALK or
the call.
Smart call blk
Screening...
10:15PM
The telephone is
playing the screening
announcement to the
caller.
12/25
After you pick up the call, the telephone announces:
“To answer the call, press 1. To send this call to
the answering system, press 4. To repeat these
options, press ”.


25

• Press 1 to answer the call;
• Press 4 to send it to the answering system; or
• Press OFF to hang up.
69
6. Smart call blocker
If Smart call blocker is on, and you have set
to screen calls without numbers and ask for
caller’s name, the telephone will not ring
when receiving calls without numbers. It
plays the screening announcement to the
caller and asks the caller to respond before
putting the call through to you.
Smart call blocker
Screen uncategorized calls
If Smart call blocker is on, and you have set to
screen uncategorized calls and ask for caller’s
name, the telephone will not ring when receiving
the calls. It plays the screening announcement to
the caller and asks the caller to respond before
putting the call through to you.
Screened call
888-883-2445
10:15PM
12/25
25

10:15PM
12/25
The telephone
is playing the
screening
announcement to
the caller.
After you pick up the call, the telephone announces:
“To answer the call, press 1. To answer and always
allow this number, press 2. To block this number,
press 3. To send this call to the answering system,
press 4. To repeat these options, press *”.

After screening, the telephone
to pick
rings. Press TALK or
up the call.
Smart call blk
Screening...
•
•
•
•
•
25



 25
Press 1 to answer the call;
Press 2 to answer and always allow this number;
Press 3 or CALL BLOCK to block the call; or
Press 4 to send it to the answering system; or
Press OFF to hang up.
70
Add a screened number to the allow list or block list
When the telephone announces the screening options after you pick up a screened call:
“To answer the call, press 1. To answer and always allow this number, press 2. To block
this number, press 3. To send this call to the answering system, press 4. To repeat these
options, press *”.
Add a screened number to the allow list
Add a screened number to the block list


Press 3 or CALL BLOCK to block the call. The
telephone will add the current number to
the block list.
Press 2 to answer the call. The telephone will
add the current number to the allow list.
Option while on a call
When you are on a call and speaking to the caller, and you do not want to continue the
call, you can end the call with block announcement and add the number to the block list.
1. During a call, press CALL BLOCK.
2. Press SELECT to end the call.
- OR 71
6. Smart call blocker
25
Answering system
About the built-in answering system and voicemail service
For message recording, your telephone has a built-in answering system, and it also
supports voicemail service offered by your telephone service provider (subscription is
required, and fee may apply).
Built-in answering system VS Voicemail service
Built-in answering system
Voicemail service
Supported by
Telephone system
Telephone service provider
Subscription
No
Yes
Fees
No
May apply
Answer incoming
calls
• After 4 rings by default.
• It can be changed via
handset menu.
72
• Usually after 2 rings.
• It can be changed by
contacting your telephone
service provider.
Storage
Built-in answering system
Voicemail service
Telephone base
Server or System
• Handset -
• Handset XX New messages
Retrieve messages
on the telephone
• Press
base; OR
• Press and hold
on the
• Press MENU, and then
dialpad, and enter an access
select Play messages on the
number and/or passcode
handset; OR
from your telephone service
• Access remotely with an
provider.
access code.
and New voicemail
73
7. Answering system
Display new
messages
Answering system
Set number of rings
You can set your answering system
to answer calls at least two rings
earlier than your voicemail service.
For example, if your voicemail
service answers after six rings, set
your answering system to answer
after four rings. Thus, if you are on
a call, or if the answering system is
busy recording a message and you
receive another call, the second caller
can leave a voicemail message.
HANDSET
Play messages
>Answering sys
$1621
10:15PM

12/25


Press MENU when the
handset is not in use.
74


Scroll to Answering sys,
and then press SELECT.
Set number of rings
Call screening
># of rings
Voice guide
>Ans sys setup



Scroll to Ans sys setup,
and then press SELECT.


Scroll to # of rings, and
then press SELECT.


Select 6, 5, 4, 3, 2 or Toll saver,
and then press SELECT.
• If you select Toll saver, the answering system answers a call after two rings when
you have new messages, and after four rings when there are no new messages.
This feature allows you to check for new messages and avoid paying long
distance charges when calling from out of your local area.
75
7. Answering system
# OF RINGS
>4
Answering system
Message playback
On the telephone base:
On the cordless handset:
HANDSET
>Play messages
Answering sys
$1621
10:15PM

- OR 

12/25

Press MENU when the
handset is not in use.
While playing back a message on the telephone base, you can press
playback speed.
76


Press SELECT to select
Play messages.
to reduce the
Skip a message
Repeat the playing message
On the telephone base:
If you are using the cordless handset
to play messages, you can skip a
message.
- OR On the cordless handset:


77
7. Answering system

On the cordless handset:
Answering system
Play the previous message
Delete a message
When message is playing:
On the telephone base:


On the telephone base:


Press REPEAT twice.

-------------------- OR ---------------------- OR On the cordless handset:
On the cordless handset:




Press 4 twice.
78

Delete all messages
On the telephone base:


Press CALL BLOCK/DELETE twice.


On the cordless handset:
Press MENU when the handset is not in use.


Announcement
>Delete all old
Play messages
>Answering sys


Scroll to Answering sys,
then press SELECT.


Scroll to Delete all old,
then press SELECT.
79
Delete all
old messages?


Press SELECT again
to confirm.
7. Answering system
Answering system
Remote access
You can reach your answering system remotely by dialing your home telephone number
from any touch-tone telephone. A two-digit security code is required. The preset code is 19.
You can set the code from 00 to 99.
Command Description
To access your answering
system remotely, dial your
telephone number from
any touch-tone telephone.
When the system plays
your answering system
announcement, “Hello.
Please leave a message
after the tone.“, enter the
two-digit security code.
Enter one of the remote
commands.
33
*5
*7
80
Play all messages.
Play only new messages.
Delete the current message (during playback).
Delete all old messages.
Repeat the current message (during playback).
Stop.
Hear a list of remote commands.
Skip to the next message (during playback).
Record a new announcement.
End the call.
Turn the answering system on or off.
Set remote access code
You can set your own remote access code from 00 to 99.


Press MENU when the handset is not in use.
Play messages
>Answering sys


Scroll to Answering sys,
and then press SELECT.
REMOTE CODE


Scroll to Ans sys setup,
and then press SELECT.


Scroll to Remote code,
and then press SELECT.
REMOTE CODE
19
99
Enter a two-digit
number, and then
press SELECT to save.





81


7. Answering system
# of rings
>Remote code
Voice guide
>Ans sys setup
Additional devices
Add and register expansion handset
You can add new cordless handsets (SN5107, purchased separately) to expand your
telephone system. Your telephone base supports a maximum of four cordless handsets.
Additional handsets are assigned with numbers in sequential order.
Charge the new handset without interruption for at least 30
minutes before registering it to the telephone base. After charged,
each expansion handset displays To register HS, see manual.
Registering...
Please wait
HANDSET 2
Registered


When the telephone is not in use, press
and hold PAGE on the telephone base for
about five seconds until the visual ringer
indicator light turns on. Release PAGE.
82
Place the handset in
the telephone base
to register.
When the registration is
successful, the handset
displays HANDSET X
Registered.
Add and register photo speed dial handset
You can add a new photo speed dial handset (SN5307, purchased separately) to your
telephone system. The SN5307 cordless photo speed dial handset lets you quickly dial
one of the four preset numbers by just pressing the photo speed dial key.
If you have already set the photo speed dial keys 1, 2, 3 and 4 on the telephone base,
the same numbers will be automatically set for the dial keys of your newly registered
photo speed dial handset.
You can register a maximum of four cordless handsets.
You need to register your new photo speed dial handset to the telephone base before use.


When the telephone is not in
use, press and hold PAGE on
the telephone base for about
five seconds until the visual
ringer indicator light turns on.
Release PAGE.
Put the handset on
its charger to begin
registration. The
handset CHARGE
light alternates red
and green quickly to
indicate the registration
is in progress.
For registration and detailed operations, read the user’s manual of your new photo
speed dial handset provided in your package.
83
8. Additional devices
Additional devices
Device setup
You can add VTech compatible Cordless audio doorbell, ULE Cordless remote ringer and
ULE Wearable home SOS pendant (SN7021, SN7014 and SN7022, all purchased separately) to
your telephone system.
The Cordless audio doorbell (SN7021) helps you get notified at your telephone system upon
visitors’ arrival. When a visitor presses the Audio doorbell, both the base and the handset will
play the chime tone, and you can then answer the doorbell call and talk to the visitor at your
door with the handset or base. For operation instructions, refer to page 86 to page 97.
VTech compatible ULE devices
The ULE Cordless remote ringer (SN7014) works as an extra ringer and/or flashing lights in
addition to your handset and base. It lets you hear and see more clearly when there is an
incoming call.
The ULE Wearable home SOS pendant (SN7022) function as same as the SOS button of your
cordless handset. It acts as a handy pendant to let you quickly call the preset SOS numbers for
help in an emergency, even when your telephone is beyond your reach. For detailed setups
and operations, refer to Set SOS emergency call section on page 13 to page 18, and
Make SOS emergency call section on page 38.
• You can add a maximum of two Cordless audio doorbells and 30 compatible ULE devices
to your telephone base.
84
• You need to register your newly purchased devices to the telephone base before use.
• Make sure the new devices are powered on with batteries or AC power before
registering them to the telephone base.
Add and register a new device
Remote ringer



When the telephone is
not in use, press and hold
PAGE on the telephone
base for about five
seconds until the visual
ringer indicator light turns
on. Release PAGE.

SOS pendant
Press and hold the pair button on the
back of the audio doorbell until the chime
button LED light flashes, then release the
button. When registration is successful, the
chime button LED light becomes steady
on, and then the base beeps once.
Press and hold CANCEL on the back of
the SOS pendant until the LED light on
the front flashes, then release the button.
When registration is successful, the LED
light turns off, and then the base beeps
once.

85
8. Additional devices
Audio doorbell
Press and hold the pair button
on the
right side of the remote ringer until the
green LED light on the front flashes, then
release the button. When registration is
successful, the green LED light becomes
steady on, and then the base beeps once.
Additional devices
Audio doorbell
(Model SN7021 , purchased separately)
If you have purchased and registered an Cordless audio doorbell (SN7021) to the telephone
base, the Doorbell sub-menu option appears in the Set device menu of the cordless handset.
You can set up your Cordless audio doorbell, for example, set the chime volume and tone,
and divert doorbell calls to a preset number. You can also record doorbell calls.
Set chime volume
Settings
>Set device
Press
on
the handset when
it is not in use.


Check signal
>Doorbell
Scroll to Set device, and
then press SELECT.
86


Scroll to Doorbell, and
then press SELECT.
>Chime
Record DB call


Press SELECT to
select Chime.

CHIME VOLUME
>Volume 5

Press SELECT again to
select Chime volume.
87


Scroll to select from
Volume 1 to Volume 5,
or select Off, and then
press SELECT.
8. Additional devices
CHIME
>Chime volume
Additional devices
Audio doorbell
(Model SN7021 , purchased separately)
Set chime tone


Press MENU when the handset is not in use.
Settings
>Set device


Check signal
>Doorbell
Scroll to Set device, and
then press SELECT.


Scroll to Doorbell, and
then press SELECT.
88
>Chime
Record DB call


Press SELECT to
select Chime.

CHIME TONE
>Tone 1

Press SELECT again to
select Chime tone.
89


Scroll to select from
Tone 1 to Tone 5, or
select Off, and then
press SELECT.
8. Additional devices
CHIME
>Chime tone
Additional devices
DOORBELL 1
is ringing
Audio doorbell (Model SN7021 , purchased separately)
When a visitor presses your audio doorbell, all your devices chime and
the handset screen show Doorbell X is ringing.
Answer a doorbell call
Using a cordless handset:
Decline a doorbell call
Using the telephone base:


Press TALK on a cordless
handset to answer.
Speak to
DOORBELL 1
Using a cordless handset:
Press
base.
on the telephone
When the chime tone is
ringing, press OFF on the
handset.
• After you press TALK on the cordless handset to answer the
doorbell, the handset screen displays Speak to DOORBELL X. You
can then talk with the visitor at your door.
90
Record doorbell call
You can record conversations between you at the telephone and the visitor at
your door, after you answer the doorbell call with the telephone.


Press MENU on the handset when it is not in use.
Check signal
>Doorbell
Settings
>Set device


Scroll to Set device, and
then press SELECT.


Scroll to Doorbell, and
then press SELECT.


Scroll to Record DB call and
press SELECT. Then, scroll to
On and press SELECT.
• Recorded doorbell calls are stored as voice messages. See Message playback
section on page 76 to retrieve your doorbell call conversations.
91
8. Additional devices
Chime
>Record DB call
Additional devices
Audio doorbell (Model SN7021 , purchased separately)
You can divert all doorbell calls to a preset external number, or decline a doorbell call and
forward the doorbell call to the preset external number.
Set call divert number


Press MENU on the handset when it is not in use.
Check signal
>Doorbell
Settings
>Set device


Scroll to Set device, and
then press SELECT.


Scroll to Doorbell, and
then press SELECT.
92
Record DB call
>Dbell divert


Scroll to Dbell divert, and
then press SELECT.
When a visitor presses the doorbell and the doorbell call is diverted to the
preset number, the call receiver of the preset number hears the message
“This is a diverted call from doorbell. Please press any number key to start
the conversation.“ You can also set the telephone to record all doorbell call
conversations. See Record doorbell call on page 91.


Scroll to Preset number,
and then press SELECT.
PRESENT NUMBER


Enter the destination
number.
93
PRESENT NUMBER
595-9511_


Press SELECT to save.
8. Additional devices
Divert mode
>Preset number
Additional devices
Audio doorbell (Model SN7021 , purchased separately)
You can set your audio doorbell to divert all doorbell calls to the preset external number
when visitors press the doorbell.
Set auto call divert to preset number


Press MENU on the handset when it is not in use.
Settings
>Set device


Check signal
>Doorbell


Scroll to Doorbell, and
then press SELECT.
Scroll to Set device, and
then press SELECT.
94
To cancel all call diverts to the preset number:
1. Repeat from step 1 to step 5.
2. Then, at step 6, scroll to Off and then press SELECT.


Scroll to Dbell divert, and
then press SELECT.


Press SELECT to select
Divert mode.
95


Scroll to Auto divert,
and then press SELECT.
8. Additional devices
DIVERT MODE
>Auto divert
>Divert mode
Preset number
Record DB call
>Dbell divert
Additional devices
Audio doorbell (Model SN7021 , purchased separately)
You can also set up call divert to the preset number, only when you press OFF on your
handset to decline the doorbell call.
Set declined call divert to preset number


Press MENU on the handset when it is not in use.
Settings
>Set device


Check signal
>Doorbell


Scroll to Doorbell, and
then press SELECT.
Scroll to Set device, and
then press SELECT.
96
To cancel all call diverts to the preset number:
1. Repeat from step 1 to step 5.
2. Then, at step 6, scroll to Off and then press SELECT.


Scroll to Dbell divert, and
then press SELECT.


DIVERT MODE
>Decline divert
Press SELECT to select
Divert mode.
97


Scroll to Decline divert,
and then press SELECT.
8. Additional devices
>Divert mode
Preset number
Record DB call
>Dbell divert
Additional devices
Test device signal strength
Before you mount any of your devices (SN7014/SN7021/SN7022, all puchased separately), follow
the instructions below to check the signal strength between the device and the telephone
base. Make sure you mount the device in a location where the signal strength is good.


Press MENU on the handset when it is not in use.
Settings
>Set device


Scroll to Set device, and
then press SELECT.
DEVICES
>DOORBELL 1
>Check signal
Doorbell


Press SELECT to select
Check signal.
98


Scroll to select the desired
device, and then press SELECT.
5
When the handset displays Awaiting signal:
DEVICES
>PENDANT 3
DEVICES
>DOORBELL 1
Awaiting
signal
Awaiting
signal
Press the chime button
on the audio doorbell.

Press the CANCEL button
on the audio doorbell.
Awaiting
signal
For remote ringer, the
telephone checks the
signal automatically after
selecting the RINGER X
on the handset.
Good signal
When the handset displays Good signal, press SELECT to confirm.
• If the handset displays No signal or Weak signal, check your device
and make sure it is powered on, or select another location nearer to
the telephone base.
99
8. Additional devices
- OR -

DEVICES
>RINGER 2
Additional devices
Device monitoring
If there are additional devices registered to the telephone base, the names of the
registered devices appear in the Devices menu of the cordless handset.
You can view the current status of each of the registered devices and check whether they
are active, inactive, or with low battery.
View device status
>Status
Log
Set device
>Devices
Press
on the handset
when it is not
in use.


Scroll to Devices, and
then press SELECT.
DEVICES
>DOORBELL 1


Scroll to the desire
device, and press
SELECT.
100
DOORBELL 1
LOW BATT


Press SELECT to select
Status and view the current
status of the device.
Deregister handsets
If you want to replace a cordless handset, you must deregister all the handsets, and then
individually register each handset to the telephone base.


When the telephone is not in use, press and hold
PAGE on the telephone base for about five seconds
until the visual ringer indicator light turns on.
Keep holding PAGE until the visual ringer indicator
light begins to flash. Release PAGE.


Immediately press PAGE
again while the light is still
flashing.
• You hear a confirmation tone when the deregistration process completes. It takes about 10
seconds to complete the deregistration.
101
8. Additional devices
Limited warranty
Product for a period of either (a) 90 days from the date the repaired
or replacement Product is shipped to you or (b) the time remaining
on the original one-year warranty; whichever is longer.
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a
valid proof of purchase (“Consumer” or “you”) that the Product and
all accessories provided in the sales package (“Product”) are free
from defects in material and workmanship, pursuant to the following
terms and conditions, when installed and used normally and in
accordance with the Product operating instructions. This limited
warranty extends only to the Consumer for Products purchased and
used in the United States of America and Canada.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping
or other physical damage, improper installation, abnormal
operation or handling, neglect, inundation, fire, water or other
liquid intrusion;
2. Product that has been damaged due to repair, alteration or
modification by anyone other than an authorized service
representative of VTech;
3. Product to the extent that the problem experienced is caused
by signal conditions, network reliability, or cable or antenna
systems;
4. Product to the extent that the problem is caused by use with
non-VTech accessories;
5. Product whose warranty/quality stickers, product serial number
plates or electronic serial numbers have been removed, altered
or rendered illegible;
6. Product purchased, used, serviced, or shipped for repair from
outside the United States of America or Canada, or used for
commercial or institutional purposes (including but not limited
to Products used for rental purposes);
7. Product returned without a valid proof of purchase (see item 2
below); or
8. Charges for installation or set up, adjustment of customer
controls, and installation or repair of systems outside the unit.
What will VTech do if the Product is not free from defects in
materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service
representative will repair or replace at VTech’s option, without
charge, a Materially Defective Product. If we repair the Product,
we may use new or refurbished replacement parts. If we choose to
replace the Product, we may replace it with a new or refurbished
Product of the same or similar design. We will retain defective parts,
modules, or equipment. Repair or replacement of the Product,
at VTech’s option, is your exclusive remedy. VTech will return the
repaired or replacement Products to you in working condition. You
should expect the repair or replacement to take approximately 30
days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1)
YEAR from the date of purchase. If VTech repairs or replaces a
Materially Defective Product under the terms of this limited warranty,
this limited warranty also applies to the repaired or replacement
102
How do you get warranty service?
Other limitations
To obtain warranty service in the USA, please visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
This warranty is the complete and exclusive agreement between you
and VTech. It supersedes all other written or oral communications
related to this Product. VTech provides no other warranties for
this Product. The warranty exclusively describes all of VTech’s
responsibilities regarding the Product. There are no other express
warranties. No one is authorized to make modifications to this limited
warranty and you should not rely on any such modification.
NOTE: Before calling for service, please review the user’s manual - a
check of the Product’s controls and features may save you a service
call.
Except as provided by applicable law, you assume the risk of loss
or damage during transit and transportation and are responsible
for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or
replaced Product under this limited warranty. Transportation,
delivery or handling charges are prepaid. VTech assumes no risk
for damage or loss of the Product in transit. If the Product failure is
not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, VTech will notify you and
will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping
costs for the repair of Products that are not covered by this limited
warranty.
State/Provincial Law Rights: This warranty gives you specific legal
rights, and you may also have other rights, which vary from state to
state or province to province.
Limitations: Implied warranties, including those of fitness for a
particular purpose and merchantability (an unwritten warranty that
the Product is fit for ordinary use) are limited to one year from the
date of purchase. Some states/provinces do not allow limitations
on how long an implied warranty lasts, so the above limitation may
not apply to you. In no event shall VTech be liable for any indirect,
special, incidental, consequential, or similar damages (including, but
not limited to lost profits or revenue, inability to use the Product or
other associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this Product. Some
states/provinces do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may
not apply to you.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the
Product to the VTech service location along with a description of
the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the
Product purchased (Product model) and the date of purchase or
receipt; and
3. Provide your name, complete and correct mailing address, and
telephone number.
Please retain your original sales receipt as proof of purchase
103
Technical specifications
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
Nominal effective range
Maximum power allowed by FCC and IC.
Actual operating range may vary according to
environmental conditions at the time of use.
Power requirement
Handset: 1.2V, 500mAh, 3 x AAA Ni-MH battery
Telephone base: 6V DC @ 800mA
Memory
Phonebook: 50 memory locations;
up to 30 digits and 15 characters
Caller ID log: 50 memory locations;
up to 24 digits and 15 characters
Call block: 1000 entries
Specifications are subject to change without notice.
© 2018 VTech Communications, Inc.
All rights reserved. 07/18. SN5127_QSG_V1.0
Document order number: 96-012159-010-100

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