VTech Telecommunications 80-0825-00 Amplified Corded/Cordless Answering System with Big Buttons and Display - Base Unit User Manual
VTech Telecommunications Ltd Amplified Corded/Cordless Answering System with Big Buttons and Display - Base Unit
User Manual
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| Document Description | User Manual |
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| Document Type | User Manual |
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| Filesize | 371.34kB (4641737 bits) |
| Date Submitted | 2018-08-23 00:00:00 |
| Date Available | 2018-08-23 00:00:00 |
| Creation Date | 2018-08-07 21:17:44 |
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| Document Author: | stanleyl |
SN5147 Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news. Amplified Corded/Cordless Answering System with Big Buttons and Display %& Quick start guide Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions. This quick start guide provides you with basic installation and use instructions. A limited set of features are described in abbreviated form. Please refer to the online user’s manual for a full set of installation and operation instructions at www.vtechphones.com. Compatible with Hearing Aid T-Coil Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. TIA-1083 The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines. Table of contents What’s in the box Connect and install Connect the telephone base 2 Install the battery Connect the charger Charge the battery Line power mode (no AC power) Mount the telephone base (optional) Setup Date and time Voice guide to set Smart call blocker 10 Voice guide to set answering system 12 SOS emergency call 13 Photo speed dial LCD language Talking digits Key tone Caller ID announce on/off Use caller ID to automatically set date and time Voicemail number Clear voicemail indicator Home area code Dial mode Alarm reminder and melody Operate Display Make a call Answer a call End a call Speakerphone 19 23 24 25 26 27 28 29 30 31 32 35 35 36 36 37 37 Volume 37 Make SOS emergency call 38 Temporary ringer silencing 39 Call waiting 39 Redial 40 Photo/memory speed dial 40 Temporary tone dialing 41 Audio Assist® 41 Equalizer 42 Find handset 42 Join a call in progress 43 Intercom 44 Call transfer using Intercom 46 Phonebook 48 Add a phonebook entry 48 Review phonebook entry 50 Dial a phonebook entry 51 Delete a phonebook entry 51 Save a redial entry to the phonebook Edit a phonebook entry Caller ID Review caller ID log entry Save a caller ID log entry to the phonebook Dial a caller ID log entry Delete a caller ID log entry Smart call blocker* Call categories Set Smart call blocker on/off Set welcome calls Set welcome calls Set unwelcome calls Control calls without numbers Control uncategorized calls 52 53 54 54 55 56 56 57 58 60 61 63 65 67 68 Screen calls without numbers 69 Screen uncategorized calls 70 Add a screened number to the allow list or block list 71 Option while on a call 71 Answering system 72 About the built-in answering system and voicemail service 72 Built-in answering system VS Voicemail service 72 Turn the built-in answering system on or off 74 Set number of rings 74 Message playback 76 Skip a message 77 Repeat the playing message 77 Play the previous message 78 Delete a message 78 Delete all messages 79 Remote access 80 Set remote access code 81 Additional devices 82 Add and register expansion handset 82 Add and register photo speed dial handset 83 Device setup 84 Audio doorbell 86 Test device signal strength 98 Device monitoring 100 Deregister handsets 101 Limited warranty 102 Technical specifications 104 What’s in the box Quick start guide Introducing Smart call blocker Important safety instructions Connect and install Connect the telephone base If you subscribe to digital subscriber line (DSL) highspeed Internet service through your telephone line, make sure you connect a DSL filter (not included) to the telephone wall jack. 1 • Use only the rechargeable batteries provided or replacement batteries (model BT205662). • Do not use other alkaline, manganese or Ni-Cd batteries, nor other non-rechargeable batteries for operating the cordless handset. They may cause failure or malfunction of the handset or the telephone system. • Charge the batteries provided with this product only in accordance with the instructions and limitations specified in this quick start guide. • If the handset will not be used for a long time, disconnect and remove the batteries to prevent possible leakage. 1. Connect and install Install the battery Connect and install Connect the charger Charge the battery 12 hrs When there is a power failure, the telephone base uses power from the telephone line to let you make and answer calls using the corded handset and dialing keys. To make a call during power failure: Lift the corded handset and wait for a dial tone. Dial a telephone number using the dialing keys. Wait to hear each key tone upon inputting a digit before pressing the next dialing key. To answer a call during power failure: Lift the corded handset. 1. Connect and install Line power mode (no AC power) Connect and install Mount the telephone base (optional) Rotate the wall-mount bracket down and push it into the telephone base until it clicks into place. Press the tabs of the wall-mount bracket to release it from the tabletop orientation. Slide the handset tab upward. Rotate it upside down. Slide the handset tab back into the slot. The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall. 1. Connect and install Setup Date and time After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and to configure the Smart call blocker and answering system through the voice guides. Follow the steps below to set the date and time. For example, if the date is 31 December, 2018, and the time is 10:59 PM: MM/DD/YY 01/01/18 When the handset prompts you to set the date and time... MM/DD/YY 12/31/18 Enter the month (MM), day (DD), and year (YY). Press SELECT. HH:MM 12:00 AM Enter the hour (HH) and minute (MM). HH:MM 10:59 PM Press any number key to toggle between AM or PM. Press SELECT to save. If you subscribe to caller ID service, the - OR day, month and time are set automatically with each incoming call. Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp. When the handset is not in use: 1. Press MENU. 2. Press or to scroll to Set date/time. 3. Press SELECT, and then follow the Date and time steps to set the date and time. Ringers >Set date/time 2. Setup HH:MM 10:59 AM Setup Voice guide to set Smart call blocker After the date and time setting is done or skipped, the cordless handset then prompts if you want to set Smart call blocker. For more details on Smart call blocker, see page 57. You can follow the voice guide to set your telephone system to allow or to screen all incoming calls, or to screen calls that do not display a phone number. When the handset prompts you to set Smart call blocker via voice guide... “Hello! This voice guide will assist you with the basic setup of Smart call blocker...“ Voice guide set Smart call blk? Press SELECT. 10 Listen to the instructions and then choose one of the options. Press 1 if you want to screen calls with telephone numbers that are not saved in your Phonebook, Allow list or Star name list; Press 2 if you only want to screen calls that do not display a phone number; or Press 3 if you do not want to screen calls, and want to allow all incoming calls to get through. • If you select option 1 to screen calls, we recommend that you add the phone numbers of your family members and friends, and desired businesses to your Phonebook (see page 48) or Allow list (see page 61), or add their names to the Star name list (see page 62). This will avoid Smart call blocker to screen their calls. • Read the Introducing Smart call blocker leaflet provided in your package to learn how to set up your Smart call blocker. 11 2. Setup On the cordless handset: Setup Voice guide to set answering system After the Smart call blocker setting is done or skipped, the handset will then prompt if you want to set up the answering system. This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone. When the handset prompts you to set up the answering system via voice guide... “This voice guide will assist you with the basic setup of your answering system.“ Voice guide to set up Ans sys? Press SELECT. 12 Set up your answering system by inputting the designated numbers as instructed in the voice guide. SOS emergency call 2. Setup The Audio Assist/SOS button on the cordless handset lets you quickly call other system devices or call preset external numbers for help in an emergency. You need to set the SOS numbers before you can make external SOS calls. You can preset up to five SOS numbers. If you have purchased and registered a Wearable home SOS pendant (SN7022) to your telephone system, the SOS pendant will function as same as the Audio Assisst/SOS button of the cordless handset. • To ensure proper operation, the telephone system must be installed according to the installation instructions on page 2 to page 4. To verify that the telephone system is operating properly and can successfully make emergency calls to the preset numbers, the telephone system must be tested immediately after installation, and periodically thereafter, according to the setup instructions on page 15 to page 18, and the operations on page 38. • The telephone system cannot make an emergency call when other equipment (telephone, answering system, computer modem, etc.) connected to the same phone line is in use. • Do not solely rely on the SOS button on the cordless handset, or the Wearable home SOS pendant (SN7022, purchased separately), for getting help in case of emergency. The functionality of the SOS emergency call is dependent on the phone settings and network availability. • We recommend you set all the five SOS numbers to maximize the possibility of receiving response from others when you make an emergency call. 13 Setup How does SOS emergency call work? • To make an emergency call, press and hold Audio Assist/SOS on the right side of the cordless handset for three seconds. The telephone base announces “Emergency mode is activated“ and the cordless handset screen shows SOS mode. The telephone then calls the preset SOS numbers in sequence until the call is answered. - You can enable internal SOS calls (see page 16). The telephone makes intercom calls to all the registered system devices when you press and hold Audio Assist/SOS. If none of the devices answer the call in 20 seconds, the telephone then calls the preset SOS numbers in sequence until the call is answered. - If you disable internal SOS calls, the telephone calls the preset SOS numbers directly when you press and hold Audio Assist/SOS on the cordless handset. • When the call is answered, the call receiver hears an SOS message. You can record your own message or use the default message (see page 17). • The SOS message played by the telephone asks the SOS call receiver to respond by pressing a number key. After the call receiver presses a number key, you can then talk to the call receiver. • When the SOS emergency call is answered by answering machine or voicemail, the call will be terminated after 60 seconds. The telephone then dials the next SOS number in sequence. • When none of the preset SOS numbers answer, the telephone re-calls the preset SOS numbers in sequence until the call is answered. The telephone will call all the preset SOS numbers for 3 times before aborting the operation when none of the calls are answered. 14 Set SOS emergency numbers 2. Setup HANDSET Call internal >SOS number Direct memory >Set SOS $1621 10:15PM 12/25 SOS 1 SOS 1 Scroll to select SOS 1, SOS 2, SOS 3, SOS 4, or SOS 5, and then press SELECT. Press select again to add an emergency number. 15 MAME: NUMBER: 595-9511_ >Add Chris_ Enter the number. Then, press Enter the name. Then, press Setup Enable or disable internal SOS calls You can enable this setting to allow you to make emergency calls internally to other system devices before making emergency outside calls to the preset numbers. When you press and hold Audio Assist/SOS to make an emergency call, the telephone makes an intercom call to all the registered system devices. If none of the devices answer the call within 20 seconds, the telephone then calls the five preset SOS numbers in sequence, until the call is answered. If you disable SOS internal call, the telephone calls the preset SOS numbers directly when you press and hold Audio Assist/SOS. Press MENU on the handset when it is not in use. >Call internal SOS number Direct memory >Set SOS Scroll to Set SOS, and then press SELECT. CALL INTERNAL >Enable Press to select Call internal. 16 Scroll to select Enable or Disable, and then press SELECT. Record SOS message Press MENU on the handset when it is not in use. “Record after the tone. Press STOP when you are done.“ Scroll to Set SOS, and then press SELECT. >Record annc Play annc SOS number >SOS message Direct memory >Set SOS Scroll to SOS message, and then press SELECT. 17 RECORD SOS 5-STOP Press SELECT to select Record annc. Speak toward the cordless handset to record your message. Press 5 when done. 2. Setup The SOS message is played to the call receiver when you press and hold Audio Assist/ SOS on the cordless handset to make an emergency call. The default SOS message is “This is an emergency call. Please press any number key to start the conversation.” You can record your own message using the cordless handset. Setup Play or reset SOS message Press MENU on the handset when it is not in use. SOS number >SOS message Direct memory >Set SOS Scroll to Set SOS, and then press SELECT. Play annc >Reset annc Scroll to SOS message, and then press SELECT. Scroll to select Play annc or Reset annc, and then press SELECT twice. • Make sure your recorded SOS message includes your name, the SOS message, and a request to the far-end caller on pressing any number key to start the conversation. 18 There are eight photo speed dial memory keys 1 to 8 on the telephone base, and four direct memory keys M1 to M4 on the cordless handset. You can store the telephone numbers you wish to quick dial to the photo speed dial keys. When you set the first four photo speed dial keys 1, 2, 3 and 4 on the telephone base, the same numbers will also automatically set in the M1, M2, M3 and M4 keys on the cordless handset. • We recommend you store at least two contacts that you may need to call them more often or immediately to photo speed dial keys 1 and 2. 19 2. Setup Photo speed dial Setup Photo speed dial Store a photo speed dial entry: Press MENU when the handset is not in use. Intercom >Direct memory Scroll to Direct memory, and then press SELECT. M1 M1 >Add Scroll to select M1, M2, M3, M4, M5, M6, M7 or M8, and then press SELECT. 20 Press SELECT again to add the speed dial number. 2. Setup NAME: NUMBER: 595-9511_ Enter the phone number, and then press SELECT. Chris_ Enter the name, and then press SELECT to save. 21 • To store another photo speed dial entry, repeat the steps. Setup Photo speed dial Insert photos for speed dial keys: You can insert photos into the photo speed dial compartments, or write the contact names on cards and insert them into the compartments. The telephone base is shipped with protective stickers covering the photo speed dial compartments. Remove the protective sticker before use. 1. Remove the photo speed dial compartment cover. 2. Crop your desired photo into the size specified on the right, and then slide it into the photo speed dial compartment. Then, insert the photo speed dial compartment cover back to the compartment. 22 19.4 mm 21.2 mm LCD language 2. Setup You can select your handset’s display language (English, French or Spanish). Set date/time >Settings Press MENU when the handset is not in use. Scroll to Settings, and then press SELECT. LCD LANGUAGE >English >LCD language Voicemail # Press SELECT to select LCD language. Scroll to highlight English, Français or Español, and then press SELECT. 23 Set English as LCD language? Press SELECT to confirm. Setup Talking digits You can choose whether the digits are to be announced whenever you press the number keys. Press MENU when the handset is not in use. TALKING DIGITS >On Reminder >Talking digits Scroll to select On or Off, and then press SELECT. Scroll to Talking digits, and then press SELECT. 24 Key tone Press MENU when the handset is not in use. Set date/time Clr voicemail >Key tone >Settings Scroll to Settings, and then press SELECT. KEY TONE Scroll to Key tone, and then press SELECT. Scroll to select the desired volume or Off, and then press SELECT. 25 KEY TONE Off Scroll to select the desired volume or Off, and then press SELECT. 2. Setup The cordless handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. Setup Caller ID announce on/off The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the phonebook or caller ID information. The default setting is On. • To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. Press MENU when the handset is not in use. Talking digits >Caller ID annc CALLER ID ANNC >On Scroll to Caller ID annc, and then press SELECT. 26 Scroll to select On or Off, and then press SELECT. Use caller ID to automatically set date and time Press MENU when the handset is not in use. Set date/time >Settings Scroll to Settings, and then press SELECT. Key tone >CID time sync Scroll to CID time sync, and then press SELECT. 27 CID TIME SYNC >On Scroll to On or Off, and then press SELECT. 2. Setup If you subscribe to caller ID service, you can choose to set the date and time for each incoming call by the caller ID information automatically. The default setting is On. Setup Voicemail number If you subscribe to a voicemail service offered by your telephone service provider, you can save your voicemail number to for quick access. HANDSET VOICEMAIL # VOICEMAIL # 5959511_ $1621 10:15PM 12/25 Press and hold 1 when the handset is not in use. Enter the voicemail access number provided by your telephone service provider (up to 30 digits). To retrieve voicemails from your telephone service provider: Press and hold 1 . 28 Press SELECT. Clear voicemail indicator Press MENU when the handset is not in use. Set date/time >Settings Scroll to Settings, and then press SELECT. Reset Voicemail Indicator? Voicemail # >Clr voicemail Scroll to Clr voicemail, and then press SELECT. 29 Press SELECT to confirm. 2. Setup Use this feature when the telephone indicates that there is new voicemail but there are none. This feature only turns off the indicators, New voicemail and . It does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. Setup Home area code You can program your home area code so that when you receive or dial a call within your local area, only seven digits are shown or dialed, and the telephone number is automatically stored without the area code in the caller ID log. Press MENU when the handset is not in use. Set date/time >Settings Scroll to Settings, and then press SELECT. CID time sync >Home area code HOME AREA CODE ___ Scroll to Home area code, and then press SELECT. 30 HOME AREA CODE 100 Enter a three-digit home area code. Press SELECT. The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone. Press MENU when the handset is not in use. Set date/time >Settings Home area code >Dial mode Scroll to Settings, and then press SELECT. Scroll to Dial mode, and then press SELECT. 31 DIAL MODE >Touch-tone Scroll to select Touch-tone or Pulse, and then press SELECT. 2. Setup Dial mode Setup Alarm reminder and melody You can set alarm reminders that remind you at the time intervals you have set. Press MENU when the handset is not in use. REMINDER >Reminder 1 Set SOS >Reminder Scroll to Reminder, and then press SELECT. Scroll to select from Reminder 1 to Reminder 10, and then press SELECT. 32 REMINDER 1 >On/Off Press SELECT to select On/Off. Alarm reminder and melody Scroll to On and then press SELECT. FREQUENCY >Once Enter the hour (HH) and minute (MM). Then, press any number key to change between AM and PM. Scroll to select one of the following, and then press SELECT. Once; Daily; Mon. to Fri.; or Sat. to Sun. 33 2. Setup >On HH:MM 10:59 PM HH:MM 12:00 AM ON/OFF Press SELECT. • When the set reminder alarm time is due, the alarm will not ring if the telephone is in use. • The cordless handset rings for 30 seconds when the alarm time is due. • Press any key on the handset to stop the alarm when ringing. Operate Alarm reminder and melody You can also select the alarm reminder melody. Press MENU when the handset is not in use. REMINDER >Reminder 1 * Set SOS >Reminder Scroll to Reminder, and then press SELECT. MELODY >Melody Scroll to select the desired reminder, and then press SELECT. MELODY >Tone 1 Scroll to Melody, and then press SELECT. Scroll to the desired melody, and then press SELECT. • A reminder you have previously set up is added with an asterisk (*) after the name, for example, Reminder 1 *. 34 Operate Display The battery is low and needs charging. The battery is fully charged. The handset speakerphone is in use. Handset ringer is off. HANDSET MUTE NEW 10:15PM $8',2 $66,67 $1621 MUTE NEW $1621 1/13 There are new messages in the answering system. 1/13 Audio Assist® is a registered trademark of Advanced Amercian Telephones. New voicemail received from your telephone service provider. The handset microphone is muted. There are new caller ID log entries. Answering system is on. $8',2 $66,67 Number of new/old messages recorded. The handset Audio Assist® feature is on. 35 3. Operate The battery is charging. Operate Answer a call Make a call - OR - - OR Press TALK or on the handset. Press TALK, the handset. ----------- OR -------------- OR - or any dialing keys on -------------------- OR ----------------- Press on the telephone base or lift the corded handset. - OR - - OR Press on the telephone base or lift the corded handset. Dial the phone number. 36 End a call Speakerphone Down Up Press OFF on the handset. -ORPlace the handset in the handset charger. • If you are using the telephone base speakerphone, press on the telephone base to end the call. • If you are using the corded handset, place the handset back to the telephone base. ------ OR -----On the telephone base: Press on the handset or telephone base. 37 Slide the VOL control on the cordless handset or on the telephone base: • to adjust the speaker volume level when on a call; or • to adjust the ringer volume when the telephone is ringing. • For hearing protection, do not put the handset near your ear when the telephone is ringing. Loud ringer sound may damage your hearing. Adjust the volume to lower the ringer sound if you find it too loud. 3. Operate On the cordless handset: Volume “This is an emergency call. Please press any number key to start the conversation.“ Operate Make SOS emergency call Press and hold AUDIO ASSIST/SOS on the cordless handset for 3 seconds. The SOS telephone base announces, “Emergency mode is activated“, and then starts calling the preset SOS numbers. • If you have enabled internal SOS call, the telephone calls other system devices when you press and hold AUDIO ASSIST/SOS. When no one answers the internal SOS call in 20 seconds, the telephone then calls the preset SOS numbers. See page 13 for details. -------------------------- OR ----------------------------If you have purchased and registered a Wearable home SOS pendant (SN7022), press the dial key on the SOS pendant. You can cancel an SOS emergency call within 20 seconds: • Press TALK, CANCEL or AUDIO ASSIST/SOS on the handset; or on the telephone base; or • Press • Press the CANCEL key on the back of the SOS pendant. 38 • When the emergency call is answered, the telephone plays the SOS message (see page 17) to the call receiver, asking the receiver to respond by pressing a number key on his/her phone. • After the call receiver presses a number key, you can then start a conversation with the call receiver. button • The SOS on the cordless handset functions as Audio Assist button when on a call or listening to a message or announcement. Call waiting When the telephone is ringing, you can temporarily silence the ringer without disconnecting the call. The next call rings normally at the preset volume. When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call. When the telephone is ringing: When on a call using the cordless handset. - OR - - OR - When on a call using the corded handset on the telephone base. Press MUTE or CANCEL on the handset. -------------- OR ----------------- • Press FLASH on the handset or telephone base to put the current call on hold and take the new call. • Press FLASH at any time to switch back and forth between calls. Press MUTE on the telephone base. 39 3. Operate Temporary ringer silencing Operate Redial Photo/memory speed dial The last 10 numbers dialed (up to 30 digits) are stored in the cordless handset. The telephone base stores the last number dialed. If you have set any of the eight photo speed dial keys on the telephone base or any of the four memory speed dial keys on the cordless handset, you can press the keys to quickly dial the preset number. The telephone base and the cordless handset share the first four memory speed dial numbers. For details on setting photo/memory speed dial, see page 19. Press and hold REDIAL, and then press or to browse the redial entries when the handset is not in use. REDIAL #1/10 595-9511 To redial, press TALK on the handset. Press a photo speed dial key on the telephone base to call. -------------------- OR ------------------To redial the last number using the telephone base, lift the corded handset on the telephone base and then press and hold REDIAL. 40 Press M1, M2, M3 or M4 on the handset to call. Audio Assist® If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. The Audio Assist feature enhances the clarity and loudness of your caller’s voice on the cordless/corded handset earpiece when you are on a call, or listening to a message or an announcement. Turn on/off Audio Assist: When on a call, press TONE on the handset or on the telephone base. Enter the number you wish to dial. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call. When on a call or listening to a message or an announcement: • Press AUDIO ASSIST on the telephone base or on the cordless handset to turn on. • Press again to turn off. 41 3. Operate Temporary tone dialing Operate Equalizer Find handset The equalizer on the cordless handset and telephone base enable you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing. The default setting is Natural. To find your misplaced cordless handset, press PAGE/INTERCOM on the telephone base to make intercom paging to the handset. Change the equalizer setting: Treble Natural Bass Treble Natural Bass When on a call: • Slide the EQ button to toggle among Treble, Natural and Bass. 42 If you have two or more handsets, the telephone makes intercom paging to all handsets. To stop the paging tone: • Press TALK or to answer the intercom call with the cordless handset; or • Press PAGE/INTERCOM on the telephone base. Join a call in progress To join a call with the cordless handset: To join a call with the telephone base: - OR - - OR - Press TALK or on the handset. 3. Operate When you are already on an outside call with the cordless handset or the telephone base, the other handset or the telephone base can join the call. You can share an outside call with up to four devices. Lift the corded handset or press telephone base. To exit the call: • Press OFF or place the handset in the handset charger; or • Return the corded handset to the telephone base or press 43 on the on the telephone base. Operate Intercom You can use the intercom feature for conversations between the telephone base and the cordless handset. If you have two or more cordless handsets, you can make intercom calls from the telephone base to all cordless handsets, or from one handset to another or to the telephone base. Make intercom call using the cordless handset: Caller ID log >Intercom HANDSET Calling base INTERCOM TO: >HANDSET 2 $1621 10:15PM 12/25 Press MENU when the handset is not in use. Scroll to Intercom, and then press SELECT. 44 • If you have other registered devices or have two or more handsets, choose the device to call. Make intercom call using the telephone base: Lift the corded handset when the telephone is not in use. Press INTERCOM. --------------------- OR ----------------------- Press INTERCOM when the telephone is not in use. Lift the corded handset. 45 • To cancel an intercom call: - When using the cordless handset, press OFF. - When using the telephone base, press INTERCOM. 3. Operate • To answer the intercom call on the destination devices: - On a cordless handset, press TALK or . - On the telephone base, lift the corded handset or press . Operate Call transfer using Intercom Use the intercom feature to transfer an outside call using the cordless handset. You can also share an outside call with another handset or the telephone base. When on a call with your cordless handset, press MENU. >Intercom Phonebook Press SELECT to select Intercom. Intercom When the destination device picks up, the outside call is put on hold. Then, you have the following options: • Transfer the call; • Share the call; or • End the call. 46 Transfer call: Press MENU. >Transfer Share call Press SELECT to select Transfer. The call is transferred to the destination device. End call: Press MENU. Transfer >Share call OR Press TALK. OR Scroll to Share call, and then press SELECT to let the destination device join you on the outside call in a three-way conversation. 47 Press TALK to end the intercom call and continue the outside call with your handset. 3. Operate Share call: Phonebook The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number with up to 30 digits, and a name with up to 15 characters. Add a phonebook entry 595-9511_ HANDSET EDIT NUMBER 595-9511_ $1621 10:15PM 12/25 Enter the phone number when the handset is not in use. Press MENU. 48 Edit the number if needed. ENTER NAME EDIT NUMBER 800-595-9511_ Press SELECT. Enter the name Press SELECT. - OR 1. Press MENU on the cordless handset when the telephone is not in use. 2. Scroll to Phonebook, and then press SELECT. 3. Scroll to Add contact, and then press SELECT. 4. Enter the phone number, and then press SELECT. 5. Enter the name, and then press SELECT. 49 4. Phonebook ENTER NAME Mike Smith_ Phonebook Review phonebook entry Press MENU when the handset is not in use. Smart call blk >Phonebook Scroll to Phonebook, and then press SELECT. Mike Smith 800-595-9511 >Review Add contact Press SELECT to select Review. 50 Scroll to browse through the entries. Dial a phonebook entry Review the phonebook entries, and when your desired entry shows on the handset screen: Mike Smith 800-595-9511 Mike Smith 800-595-9511 Press DELETE. Press TALK on the handset. 51 Mike Smith Delete contact? Press SELECT to delete. 4. Phonebook Review the phonebook entries, and when your desired entry shows on the handset screen: Delete a phonebook entry Phonebook Save a redial entry to the phonebook Press and hold REDIAL when the cordless handset is not in use. REDIAL #1/10 595-9511 EDIT NUMBER 800-595-9511_ ENTER NAME ENTER NAME Mike Smith_ Scroll to browse through the redial list. When your desired entry displays, press MENU. Edit the phone number if needed, and then press SELECT. 52 Enter the name. Press SELECT to save. Edit a phonebook entry Review the phonebook entries, and when your desired entry shows on the handset screen: EDIT NUMBER 595-9511_ EDIT NUMBER 800-595-9511_ $1621 NEW 09:15PM 11/30 EDIT NAME Mike Smith_ EDIT NAME Mike Smiths_ Edit the name. Press SELECT to save. 53 Press SELECT. Edit the number. Press SELECT. 4. Phonebook Mike Smith 595-9511 Caller ID If you subscribe to caller ID service, information about each caller appears after the first or second ring. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. Review caller ID log entry Press MENU when the cordless handset is not in use. Phonebook >Caller ID log >Review Del all calls Mike Smith 595-9511 $1621 NEW 09:15PM Scroll to Caller ID log, and then press SELECT. Press SELECT to select Review. 54 11/30 Scroll to browse through the entries. Save a caller ID log entry to the phonebook When your desired caller ID log entry shows on the handset screen: Mike Smith 595-9511 SAVE TO >Phonebook EDIT NUMBER 595-9511_ $1621 NEW 11/30 Press MENU. Press SELECT. Press SELECT. Edit the name if necessary. 55 Edit the number if necessary. EDIT NAME Mike Smith_ EDIT NUMBER 800-595-9511_ EDIT NAME Mike Smiths_ Press SELECT to save. 5. Caller ID 09:15PM Caller ID Dial a caller ID log entry Delete a caller ID log entry Review the caller ID log entries, and when your desired entry shows on the handset screen: Review the caller ID log entries, and when your desired entry shows on the handset screen: Mike Smith 595-9511 Mike Smith 595-9511 $1621 $1621 NEW NEW 09:15PM 09:15PM 11/30 11/30 Press DELETE on the handset. Press TALK on the handset. 56 Smart call blocker* If you have subscribed to caller ID service, then you can use the Smart call blocker feature to screen incoming calls. Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming calls. Read the Introducing Smart call blocker leaflet provided in your package to learn how to set up your Smart call blocker. * Includes licenced Qaltel™ technology. Qaltel™ is a trademark of Truecall Group Limited. 57 6. Smart call blocker With call screening active, Smart call blocker screens and filters all incoming calls from numbers or names that are not yet saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again. Smart call blocker Call categories Calls are classified into four categories. Smart call blocker handles the calls in the following ways: Call category Call control Welcome calls • Numbers saved in allow list. • Numbers saved in phonebook. • Numbers not found in block list. • Names saved in star name list. Allow The telephone rings when there is an incoming call with number saved in your allow list or phonebook, but not in your block list. Robocalls with caller names saved in your star name list will also ring. Unwelcome calls • Numbers saved in block list. Block The telephone does not ring when there is an incoming call with number saved in your block list, and the call will be rejected. 58 Call category Call control Calls without numbers • Numbers that are “out of area” or set to “Private“. 59 6. Smart call blocker Option 1: Screening with caller name If you have selected this option, the telephone plays the screening announcement, and then asks the caller to say his/her name before the call rings on your telephone. You will then hear the caller’s name announced if you have turned on the caller ID announce feature. Uncategorized calls Then, you can decide whether to accept or reject the call, or to • With absent caller ID forward the call to the answering system. number. Option 2: Screening without caller name • Numbers not found in If you have selected this option, the telephone plays the screening phonebook. announcement, and then asks the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call. • Numbers not found in Option 3: Allow (default settings) allow list. The telephone allows the calls to get through and ring. The caller’s • Numbers not found in number will not be saved to the allow list. block list. Option 4: Answering system • Caller ID names not found If you have selected this option, the telephone forwards the calls to the answering system without ringing. in star name list. Option 5: Block If you have selected this option, the telephone rejects the calls with block announcement without ringing. The caller’s number will not be saved to the block list. Smart call blocker Set Smart call blocker on/off HANDSET >SCB On/Off Block list SCB ON/OFF >On $1621 10:15PM 12/25 Press CALL BLOCK when the handset is not in use. Press SELECT to select SCB On/Off. 60 Scroll to On or Off, and then press SELECT. Set welcome calls Add allow list entry Add numbers to the allow list that you want to allow their calls to get through to you. The allow list stores up to 200 numbers. Press CALL BLOCK when the handset is not in use. Block list >Allow list Scroll to Allow list, and then press SELECT. Review >Add new entry ENTER NUMBER 595-9511_ ENTER NAME Mike Smith_ Scroll to Add new entry, and then press SELECT. 61 Enter the phone number and name, and then press SELECT to save. 6. Smart call blocker Smart call blocker Set welcome calls Add star name entry Add names (up to 15 characters) of organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Their calls will get through to you. The star name list stores up to 10 names. Press CALL BLOCK when the handset is not in use. Allow list >Star name list Review >Add new entry Scroll to Star name list, and then press SELECT. Scroll to Add new entry, and then press SELECT. 62 ENTER NAME Bayriver Elemen Enter the name, and then press SELECT to save. Set welcome calls Save a caller ID log to the allow list Review the caller ID log entries: Mike Smith 595-9511 SAVE TO >Allow list EDIT NUMBER 595-9511_ EDIT NAME Mike Smith_ $1621 NEW 09:15PM 11/30 Browse through the entries. When the desired entry displays, press MENU. Scroll to Allow list, and then press SELECT. 63 Edit the phone number and name if necessary, and then press SELECT to save. 6. Smart call blocker 1. Press MENU when the handset is not in use. 2. Scroll to Caller ID log, and then press SELECT. 3. Press SELECT to select Review. Smart call blocker Set welcome calls Save a caller ID log to the star name list Review the caller ID log entries: 1. Press MENU when the handset is not in use. 2. Scroll to Caller ID log, and then press SELECT. 3. Press SELECT to select Review. Mike Smith 595-9511 SAVE TO >Star name list Star this name? Bayriver Elemen $1621 NEW 09:15PM 11/30 Browse through the entries. When the desired entry displays, press MENU. Scroll to Star name list, and then press SELECT. 64 Press SELECT to save. Set unwelcome calls Add block list entry Add numbers to the block list that you want to prevent their calls from ringing through. The block list stores up to 1,000 entries. Press CALL BLOCK when the handset is not in use. SCB On/Off >Block list Scroll to Block list, and then press SELECT. Review >Add new entry ENTER NUMBER 595-9511_ ENTER NAME Salesman_ Scroll to Add new entry, and then press SELECT. 65 Enter the phone number and name, and then press SELECT to save. 6. Smart call blocker Smart call blocker Set unwelcome calls Save a caller ID log to the block list Review the caller ID log entries: 1. Press MENU when the handset is not in use. 2. Scroll to Caller ID log, and then press SELECT. 3. Press SELECT to select Review. Direct Sales 595-9511 SAVE TO >Block list EDIT NUMBER 595-9511_ EDIT NAME Salesman_ $1621 NEW 09:15PM 11/30 Browse through the entries. When the desired entry displays, press MENU. Scroll to Block list, and then press SELECT. 66 Edit the phone number and name if necessary, and then press SELECT to save. Control calls without numbers Use this setting to control “out of area” calls or calls with numbers that are set to “Private”. You can choose to allow or reject these calls directly. You can also choose to screen them with or without learning the callers’ names before you decide whether to answer or reject these calls. Moreover, you can forward these calls to the answering system. Press CALL BLOCK when the handset is not in use. Star name list >Calls w/o num Scroll to Calls w/o num, and then press SELECT. CALLS W/O NUM >Screening Scroll to select Screening, Allow, Answering sys or Block, and then press SELECT. 67 SCREENING >w/ Caller name If you select Screening, scroll to select w/Caller name or w/o Caller name, and then press SELECT. 6. Smart call blocker Smart call blocker Control uncategorized calls Use this setting to control calls with numbers that are not in your phonebook, allow list or block list, or have no caller ID number display. You can choose to allow or reject these calls directly. You can also choose to screen them with or without learning the callers’ names before you decide whether to answer or reject these calls. Moreover, you can forward these calls to the answering system. Press CALL BLOCK when the handset is not in use. Calls w/o num >Uncategorized Scroll to Uncategorized, and then press SELECT. UNCATEGORIZED >Screening Scroll to select Screening, Allow, Answering sys or Block, and then press SELECT. 68 SCREENING >w/ Caller name If you select Screening, scroll to select w/Caller name or w/o Caller name, and then press SELECT when done. Screen calls without numbers Screened call PRIVATE CALLER 10:15PM 12/25 25 After screening, the telephone rings. Press TALK or to pick up the call. Smart call blk Screening... 10:15PM The telephone is playing the screening announcement to the caller. 12/25 After you pick up the call, the telephone announces: “To answer the call, press 1. To send this call to the answering system, press 4. To repeat these options, press ”. 25 • Press 1 to answer the call; • Press 4 to send it to the answering system; or • Press OFF to hang up. 69 6. Smart call blocker If Smart call blocker is on, and you have set to screen calls without numbers and ask for caller’s name, the telephone will not ring when receiving calls without numbers. It plays the screening announcement to the caller and asks the caller to respond before putting the call through to you. Smart call blocker Screen uncategorized calls If Smart call blocker is on, and you have set to screen uncategorized calls and ask for caller’s name, the telephone will not ring when receiving the calls. It plays the screening announcement to the caller and asks the caller to respond before putting the call through to you. Screened call 888-883-2445 10:15PM 12/25 25 After screening, the telephone rings. Press TALK or to pick up the call. The telephone is playing the screening announcement to the caller. Smart call blk Screening... 10:15PM 12/25 After you pick up the call, the telephone announces: “To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *”. • • • • • 25 25 Press 1 to answer the call; Press 2 to answer and always allow this number; Press 3 or CALL BLOCK to block the call; or Press 4 to send it to the answering system; or Press OFF to hang up. 70 Add a screened number to the allow list or block list When the telephone announces the screening options after you pick up a screened call: “To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *”. Add a screened number to the allow list Add a screened number to the block list Press 3 or CALL BLOCK to block the call. The telephone will add the current number to the block list. Press 2 to answer the call. The telephone will add the current number to the allow list. Option while on a call When you are on a call and speaking to the caller, and you do not want to continue the call, you can end the call with block announcement and add the number to the block list. 1. During a call, press CALL BLOCK. 2. Press SELECT to end the call. - OR 71 6. Smart call blocker 25 Answering system About the built-in answering system and voicemail service For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply). Built-in answering system VS Voicemail service Built-in answering system Voicemail service Supported by Telephone system Telephone service provider Subscription No Yes Fees No May apply Answer incoming calls • After 4 rings by default. • It can be changed via handset menu. 72 • Usually after 2 rings. • It can be changed by contacting your telephone service provider. Storage Built-in answering system Voicemail service Telephone base Server or System • Handset - • Handset XX New messages Retrieve messages • Press on the telephone base; OR • Press and hold on the • Press MENU, and then dialpad, and enter an access select Play messages on the number and/or passcode handset; OR from your telephone service • Access remotely with an provider. access code. and New voicemail 73 7. Answering system Display new messages Answering system Turn the built-in answering system on or off On the telephone base: Press ANS ON/OFF. Set number of rings You can set your answering system to answer calls at least two rings earlier than your voicemail service. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Thus, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. HANDSET Play messages >Answering sys $1621 10:15PM 12/25 Press MENU when the handset is not in use. 74 Scroll to Answering sys, and then press SELECT. Set number of rings Voice guide >Ans sys setup Scroll to Ans sys setup, and then press SELECT. Scroll to # of rings, and then press SELECT. # OF RINGS >4 Select 6, 5, 4, 3, 2 or Toll saver, and then press SELECT. • If you select Toll saver, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area. 75 7. Answering system Call screening ># of rings Answering system Message playback On the telephone base: On the cordless handset: HANDSET >Play messages Answering sys $1621 10:15PM - OR 12/25 Press MENU when the handset is not in use. Press SELECT to select Play messages. • While playing back a message on the telephone base, you can press reduce the playback speed. 76 to Skip a message Repeat the playing message On the telephone base: If you are using the cordless handset to play messages, you can skip a message. On the cordless handset: - OR On the cordless handset: 77 7. Answering system Answering system Play the previous message Delete a message When message is playing: On the telephone base: On the telephone base: Press REPEAT twice. -------------------- OR ---------------------- OR On the cordless handset: On the cordless handset: Press 4 twice. 78 Delete all messages On the telephone base: Press DELETE twice. On the cordless handset: Press MENU when the handset is not in use. Announcement >Delete all old Play messages >Answering sys Scroll to Answering sys, then press SELECT. Scroll to Delete all old, then press SELECT. 79 Delete all old messages? Press SELECT again to confirm. 7. Answering system Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. A two-digit security code is required. The preset code is 19. You can set the code from 00 to 99. Command To access your answering system remotely, dial your telephone number from any touch-tone telephone. When the system plays your answering system announcement, “Hello. Please leave a message after the tone.“, enter the two-digit security code. Enter one of the remote commands. 33 *5 *7 80 Description Play all messages. Play only new messages. Delete the current message (during playback). Delete all old messages. Repeat the current message (during playback). Stop. Hear a list of remote commands. Skip to the next message (during playback). Record a new announcement. End the call. Turn the answering system on or off. Set remote access code You can set your own remote access code from 00 to 99. Press MENU when the handset is not in use. Play messages >Answering sys Scroll to Answering sys, and then press SELECT. REMOTE CODE Scroll to Ans sys setup, and then press SELECT. Scroll to Remote code, and then press SELECT. REMOTE CODE 19 99 Enter a two-digit number, and then press SELECT to save. 81 7. Answering system # of rings >Remote code Voice guide >Ans sys setup Additional devices Add and register expansion handset You can add new cordless handsets (SN5107, purchased separately) to expand your telephone system. Your telephone base supports a maximum of four cordless handsets. Additional handsets are assigned with numbers in sequential order. Charge the new handset without interruption for at least 30 minutes before registering it to the telephone base. After charged, each expansion handset displays To register HS, see manual. Registering... Please wait HANDSET 2 Registered When the telephone is not in use, press and hold PAGE on the telephone base for about five seconds until the visual ringer indicator light turns on. Release PAGE. 82 Place the handset in the charger to register. When the registration is successful, the handset displays HANDSET X Registered. Add and register photo speed dial handset You can add a new photo speed dial handset (SN5307, purchased separately) to your telephone system. The SN5307 cordless photo speed dial handset lets you quickly dial one of the four preset numbers by just pressing the photo speed dial key. If you have already set the photo speed dial keys 1, 2, 3 and 4 on the telephone base, the same numbers will be automatically set for the dial keys of your newly registered photo speed dial handset. You can register a maximum of four cordless handsets. You need to register your new photo speed dial handset to the telephone base before use. When the telephone is not in use, press and hold PAGE on the telephone base for about five seconds until the visual ringer indicator light turns on. Release PAGE. Put the handset on its charger to begin registration. The handset CHARGE light alternates red and green quickly to indicate the registration is in progress. For registration and detailed operations, read the user’s manual of your new photo speed dial handset provided in your package. 83 8. Additional devices Additional devices Device setup You can add VTech compatible Cordless audio doorbell, ULE Cordless extension ringer and ULE Wearable home SOS pendant (SN7021, SN7014 and SN7022, all purchased separately) to your telephone system. The Cordless audio doorbell (SN7021) helps you get notified at your telephone system upon visitors’ arrival. When a visitor presses the Audio doorbell, both the base and the handset will play the chime tone, and you can then answer the doorbell call and talk to the visitor at your door with the handset or base. For operation instructions, refer to page 86 to page 97. VTech compatible ULE devices The ULE Cordless extension ringer (SN7014) works as an extra ringer and/or flashing lights in addition to your handset and base. It lets you hear and see more clearly when there is an incoming call. The ULE Wearable home SOS pendant (SN7022) function as same as the SOS button of your cordless handset. It acts as a handy pendant to let you quickly call the preset SOS numbers for help in an emergency, even when your telephone is beyond your reach. For detailed setups and operations, refer to Set SOS emergency call section on page 13 to page 18, and Make SOS emergency call section on page 38. • You can add a maximum of two Cordless audio doorbells and 30 compatible ULE devices to your telephone base. 84 • You need to register your newly purchased devices to the telephone base before use. • Make sure the new devices are powered on with batteries or with AC power before registering them to the telephone base. Add and register a new device Extension ringer When the telephone is not in use, press and hold PAGE on the telephone base for about five seconds until the visual ringer indicator light turns on. Release PAGE. Press and hold CANCEL on the back of the SOS pendant until the LED light on the front flashes, then release the button. When registration is successful, the LED light turns off, and then the base beeps once. SOS pendant Press and hold the pair button on the back of the audio doorbell until the chime button LED light flashes, then release the button. When registration is successful, the chime button LED light becomes steady on, and then the base beeps once. 85 8. Additional devices Audio doorbell Press and hold the pair button on the right side of the extension ringer until the green LED light on the front flashes, then release the button. When registration is successful, the green LED light becomes steady on, and then the base beeps once. Additional devices Audio doorbell (Model SN7021 , purchased separately) If you have purchased and registered an Cordless audio doorbell (SN7021) to the telephone base, the Doorbell sub-menu option appears in the Set device menu of the cordless handset. You can set up your Cordless audio doorbell, for example, set the chime volume and tone, and divert doorbell calls to a preset number. You can also record doorbell calls. Set chime volume Settings >Set device Press on the handset when it is not in use. Check signal >Doorbell Scroll to Set device, and then press SELECT. 86 Scroll to Doorbell, and then press SELECT. >Chime Record DB call Press SELECT to select Chime. CHIME VOLUME >Volume 5 Press SELECT again to select Chime volume. 87 Scroll to select from Volume 1 to Volume 5, or select Off, and then press SELECT. 8. Additional devices CHIME >Chime volume Additional devices Audio doorbell (Model SN7021 , purchased separately) Set chime tone Press MENU when the handset is not in use. Settings >Set device Check signal >Doorbell Scroll to Set device, and then press SELECT. Scroll to Doorbell, and then press SELECT. 88 >Chime Record DB call Press SELECT to select Chime. CHIME TONE >Tone 1 Press SELECT again to select Chime tone. 89 Scroll to select from Tone 1 to Tone 5, or select Off, and then press SELECT. 8. Additional devices CHIME >Chime tone Additional devices DOORBELL 1 is ringing Audio doorbell (Model SN7021 , purchased separately) When a visitor presses your audio doorbell, all your devices chime and the handset screen show Doorbell X is ringing. Answer a doorbell call Using a cordless handset: Decline a doorbell call Using the telephone base: Using a cordless handset: 25 Press TALK on a cordless handset to answer. Speak to DOORBELL 1 Press on the telephone base or lift the corded handset to answer. When the chime tone is ringing, press OFF on the handset. • After you press TALK on the cordless handset to answer the doorbell, the handset screen displays Speak to DOORBELL X. You can then talk with the visitor at your door. 90 Record doorbell call You can record conversations between you at the telephone and the visitor at your door, after you answer the doorbell call with the telephone. Press MENU on the handset when it is not in use. Check signal >Doorbell Settings >Set device Scroll to Set device, and then press SELECT. Scroll to Doorbell, and then press SELECT. Scroll to Record DB call and press SELECT. Then, scroll to On and press SELECT. • Recorded doorbell calls are stored as voice messages. See Message playback section on page 76 to retrieve your doorbell call conversations. 91 8. Additional devices Chime >Record DB call Additional devices Audio doorbell (Model SN7021 , purchased separately) You can divert all doorbell calls to a preset external number, or decline a doorbell call and forward the doorbell call to the preset external number. Set call divert number Press MENU on the handset when it is not in use. Check signal >Doorbell Settings >Set device Scroll to Set device, and then press SELECT. Scroll to Doorbell, and then press SELECT. 92 Record DB call >Dbell divert Scroll to Dbell divert, and then press SELECT. When a visitor presses the doorbell and the doorbell call is diverted to the preset number, the call receiver of the preset number hears the message “This is a diverted call from doorbell. Please press any number key to start the conversation.“ You can also set the telephone to record all doorbell call conversations. See Record doorbell call on page 91. Scroll to Preset number, and then press SELECT. PRESENT NUMBER Enter the destination number. 93 PRESENT NUMBER 595-9511_ Press SELECT to save. 8. Additional devices Divert mode >Preset number Additional devices Audio doorbell (Model SN7021 , purchased separately) You can set your audio doorbell to divert all doorbell calls to the preset external number when visitors press the doorbell. Set auto call divert to preset number Press MENU on the handset when it is not in use. Settings >Set device Check signal >Doorbell Scroll to Doorbell, and then press SELECT. Scroll to Set device, and then press SELECT. 94 To cancel all call diverts to the preset number: 1. Repeat from step 1 to step 5. 2. Then, at step 6, scroll to Off and then press SELECT. Scroll to Dbell divert, and then press SELECT. Press SELECT to select Divert mode. 95 Scroll to Auto divert, and then press SELECT. 8. Additional devices DIVERT MODE >Auto divert >Divert mode Preset number Record DB call >Dbell divert Additional devices Audio doorbell (Model SN7021 , purchased separately) You can also set up call divert to the preset number, only when you press OFF on your handset to decline the doorbell call. Set declined call divert to preset number Press MENU on the handset when it is not in use. Settings >Set device Check signal >Doorbell Scroll to Doorbell, and then press SELECT. Scroll to Set device, and then press SELECT. 96 To cancel all call diverts to the preset number: 1. Repeat from step 1 to step 5. 2. Then, at step 6, scroll to Off and then press SELECT. Scroll to Dbell divert, and then press SELECT. DIVERT MODE >Decline divert Press SELECT to select Divert mode. 97 Scroll to Decline divert, and then press SELECT. 8. Additional devices >Divert mode Preset number Record DB call >Dbell divert Additional devices Test device signal strength Before you mount any of your devices (SN7014/SN7021/SN7022, all puchased separately), follow the instructions below to check the signal strength between the device and the telephone base. Make sure you mount the device in a location where the signal strength is good. Press MENU on the handset when it is not in use. Settings >Set device Scroll to Set device, and then press SELECT. DEVICES >DOORBELL 1 >Check signal Doorbell Press SELECT to select Check signal. 98 Scroll to select the desired device, and then press SELECT. 5 When the handset displays Awaiting signal: DEVICES >PENDANT 3 DEVICES >DOORBELL 1 Awaiting signal Awaiting signal Press the chime button on the audio doorbell. Press the CANCEL button on the audio doorbell. Awaiting signal For extension ringer, the telephone checks the signal automatically after selecting the RINGER X on the handset. Good signal When the handset displays Good signal, press SELECT to confirm. • If the handset displays No signal or Weak signal, check your device and make sure it is powered on, or select another location nearer to the telephone base. 99 8. Additional devices - OR - DEVICES >RINGER 2 Additional devices Device monitoring If there are additional devices registered to the telephone base, the names of the registered devices appear in the Devices menu of the cordless handset. You can view the current status of each of the registered devices and check whether they are active, inactive, or with low battery. View device status >Status Log Set device >Devices Press on the handset when it is not in use. Scroll to Devices, and then press SELECT. DEVICES >DOORBELL 1 Scroll to the desire device, and press SELECT. 100 DOORBELL 1 LOW BATT Press SELECT to select Status and view the current status of the device. Deregister handsets If you want to replace a cordless handset, you must deregister all the handsets, and then individually register each handset to the telephone base. When the telephone is not in use, press and hold PAGE on the telephone base for about five seconds until the visual ringer indicator light turns on. Keep holding PAGE until the visual ringer indicator light begins to flash. Release PAGE. Immediately press PAGE again while the light is still flashing. • You hear a confirmation tone when the deregistration process completes. It takes about 10 seconds to complete the deregistration. 101 8. Additional devices Limited warranty What does this limited warranty cover? Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; 4. Product to the extent that the problem is caused by use with non-VTech accessories; 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); 7. Product returned without a valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement 102 How do you get warranty service? Other limitations To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Please retain your original sales receipt as proof of purchase 103 Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirement Handset: 1.2V 500mAh, 3 x AAA Ni-MH battery Telephone base: 6V DC @ 800mA Charger: 6V DC @ 400mA Memory Phonebook: 50 memory locations; up to 30 digits and 15 characters Caller ID log: 50 memory locations; up to 24 digits and 15 characters Call block: 1000 entries Specifications are subject to change without notice. © 2018 VTech Communications, Inc. All rights reserved. 07/18. SN5147_QSG_V1.0 Document order number: 96-012157-010-100
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