VTech Telecommunications 80-5285-00 Vtech 20-2437 2.4 GHz Cordless Telephone User Manual 1962MANU22 9

VTech Telecommunications Ltd Vtech 20-2437 2.4 GHz Cordless Telephone 1962MANU22 9

Users manual

1When using your telephone equipment, basic safety precautions shouldalways be followed to reduce the risk of fire, electric shock and injury,including the following:1. Read and understand all instructions.2. Follow all warnings and instructions marked on the product.3. Unplug this product from the wall outlet before cleaning. Do not use liquidcleaners or aerosol cleaners. Use a damp cloth for cleaning.4. Do not use this product near water (for example, near a bath tub, kitchensink, or swimming pool).5. Do not place this product on an unstable cart, stand, or table. The productmay fall, causing serious damage to the product.6. Slots and openings in the cabinet and the back or bottom are providedfor ventilation. To protect it from overheating, these openings must notbe blocked by placing the product on the bed, sofa, rug, or other similarsurface. This product should never be placed near or over a radiator orheat register. This product should not be placed in a built-in installationwhere proper ventilation is not provided.7. This product should be operated only from the type of power sourceindicated on the marking label. If you are not sure of the type of powersupply to your home, consult your dealer or local power company.8. Do not allow anything to rest on the power cord. Do not locate this productwhere the cord will be abused by persons walking on it.9. Never push objects of any kind into this product through cabinet slots asthey may touch dangerous voltage points or short out parts that couldresult in a risk of fire or electric shock. Never spill liquid of any kind onthe product.10. To reduce the risk of electric shock, do not disassemble this product.Opening or removing cabinet parts other than specified access doors mayexpose you to dangerous voltages or other risks. Incorrect reassemb-lingcan cause electric shock when the appliance is subsequently used.11. Do not overload wall outlets and extension cords as this can result in therisk of fire or electric shock.Important Safety Instructions
212.Unplug this product from the wall outlet and contact Vtech customersupport under the following conditions:A. When the power supply cord or plug is damaged or frayed.B. If liquid has been spilled into the product.C. If the product has been exposed to rain or water.D. If the product does not operate normally by following the operatinginstructions. Adjust only those controls that are covered by theoperating instructions, because improper adjustment of other controlsmay result in damage and will often require extensive work by a VTechauthorized technician to restore the product to normal operation.E. If the product has been dropped and the cabinet has been damaged.F. If the product exhibits a distinct change in performance.13.Avoid using a telephone (other than a cordless type) during an electricalstorm. There may be a remote risk of electric shock from lighting.14.Do not use the telephone to report a gas leak in the vicinity of the leak.If you have questions about this product, or if you're havingdifficulty with setup or operation, do not return your phoneto the store. Call our Customer Support Center at: 1-800-595-9511In Canada, call 1-800-267-7377STOP!!
3Your VT20-2437 is a unique cordless, 2.4GHz, Digital Spread Spectrumtelephone system, capable of supporting up to 8 Handsets. In addition, bydocking your cellular phone in the Base Unit adapter/charger, you can useany system Handset or the Base Unit to make calls using your cellular line.This is an excellent opportunity to take advantage of the liberal ‘nights andweekends’ or ‘unlimited’ calling plans your cellular provider may offer.Using additional Handsets, several people can be using the cordless systemat the same time. Some examples: • One Handset on a call on the HOME Line; another Handset on a callon the CELLULAR Line; while a third Handset is in Intercom mode withthe Base Unit.• Two Handsets conferenced on a HOME Line call; while an additionalHandset is on a CELLULAR Line call.• One Handset in a three-way conference with the HOME and CELLULARLines; while two other Handsets are in Intercom mode.To order additional system Handsets (model# VT20-2439), battery packs, orheadsets, call VTech Communications Inc at 1-800-595-9511.MENU DRIVEN DISPLAYThe VT20-2437 Handset features a user-friendly display, making it easy toaccess the many features of this multi-Handset, cordless system. The threeblack keys, found directly below the LCD screen, are called soft keys. Theyare called this because their functions change depending on what you'redoing-making a call, reviewing Caller ID, adding a name and number to yourPhone Book, etc.For example, when the Handset is in the idle mode, the LCD displays:In this case, the 3 soft keys access REDIAL, MENU and MEMORY.When the Handset is active, the LCD displays:In this case, the 3 soft keys access VOLUME, HOLD and MUTE.IntroductionH1
4Parts Check List5. Battery Pack6. AC Power Adapter7. Telephone Line Cord8. Owner's ManualTo purchase replacement battery packs, call VTech Communications Incat 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377.1. Handset2. Base Unit3. Handset Charger4. Belt ClipTelephone Line CordAC Power AdapterHandsetBattery PackBase UnitBelt ClipOwner's ManualOWNER'S MANUALHandset Charger
5The Handset Layout1. Antenna2. Message Waiting Indicator3. Earpiece4. Headset Jack (2.5mm)5. Scroll/Function Softkeys6. HOME (Flash)7. Dialing Keys(0-9,*,#)8. Handsfree Speakerphone9. LCD Display10. Menu/Function Softkey11. Off (Clear)12. CELL (Flash)13. Battery Compartment(backof Handset)14. Intercom/Transfer15. Volume16. Microphone12345678910131112141615
6The Base Unit LayoutTHIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION ISSUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY NOT CAUSEHARMFUL INTERFERENCE; AND 2)THIS DEVICE MUST ACCEPT ANYINTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSEUNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BEENSURED WHEN USING THIS PHONE.MODEL: 20-2437VTECH TELECOMMUNICATIONS LTD.MANUFACTURED IN CHINACOMPLIES WITH 47 CFR Part 68REGISTRATION NO.: xxxxxxxxxxxxRINGER EQUIVALENCE: xxxUSOC JACK: RJ11C,RJ14CTEL. LINE9V DCMODEL: 20-2437DC 7V 900mACLASS 2 POWER SOURCE ONLYCORDLESS TELEPHONEHACREN/IES: xxxIC: RSS/CNR210FCC ID: EW780-5285-0023451678910111213141516171819201. Cellular Adapter Release2. Headset3. Redial4. Mute5. Flash6. HOME Line7. Message Waiting LED8. Hold9. Conference10. Spare Battery LED11. CELLULAR Access12. Cellular Adapter13. Page14. Volume Keys15. Dialing Keys (0-9, *, #)16. Home Line Jack17. Spare Battery Drawer18. DC Connector19. Spare Battery Release20. Headset Jack
7SetupTo AC outletTo telephonejackTo telephoneoutlet AC adapterTHIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION ISSUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY NOT CAUSEHARMFUL INTERFERENCE; AND 2)THIS DEVICE MUST ACCEPT ANYINTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSEUNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BEENSURED WHEN USING THIS PHONE.MODEL: 20-2437VTECH TELECOMMUNICATIONS LTD.MANUFACTURED IN CHINACOMPLIES WITH 47 CFR Part 68REGISTRATION NO.: xxxxxxxxxxxxRINGER EQUIVALENCE: xxxUSOC JACK: RJ11C,RJ14CTEL. LINE9V DCMODEL: 20-2437DC 7V 900mACLASS 2 POWER SOURCE ONLYCORDLESS TELEPHONEHACREN/IES: xxxIC: RSS/CNR210FCC ID: EW780-5285-00Getting StartedConnecting power to Base Unit/Handset Charger1. Plug the AC power adapter into an electrical outlet, and the DC connectorinto the bottom of the Base Unit.2. Choose the location for your Handset Charger, and plug its powersupply into an electrical outlet.Installation of Battery Packin HandsetFollow the steps below:1.Remove the battery cover bypressing on the indent andsliding downward.2.Place the new battery pack inthe Handset with the metalcontacts aligned with the chargecontacts in the batterycompartment.3.Replace the battery cover bysliding it upwards.4.If the new battery pack is notalready charged, place theHandset in its charger, andallow it to charge for 12 hours.After initial charge, amaintenance charge of 8 hoursshould be sufficient.The original Handset that is shipped with your VT20-2437 system will beautomatically registered to the Base. This Handset is HANDSET 1.As you register additional Handsets to the system, they will be assignedextension numbers in the following order: HANDSET 2, HANDSET 3,HANDSET 4, etc.Whenever a charged Handset battery pack is installed, the Handset willautomatically begin SEARCHING FOR BASE (if previously registered), orit will prompt you to ENTER BASE ID to register the new Handset. SeeRegistration and Operation for details.132
8Setup• The low battery message isdisplayed :• The handset seems completelydead, the LCD is completelyclear and does not activatewhen you press the keys.Charging Of Handset Battery PackThe Handset of your VT20-2437 cordless telephone is powered by arechargeable battery pack. It charges automatically whenever the Handset isin its charger.You should charge the battery pack for 12 hours when you first receive yourphone. You'll know the battery pack needs charging when:IMPORTANT:1. Do not dispose of a battery pack in a fire, the cell may explode.2. Do not open or mutilate the battery pack. Toxic substances may bereleased, causing harm to eyes or skin.3. Exercise care in handling battery packs in order to prevent an accidentalshort of the charge contacts, potentially causing the battery pack tooverheat.4. Do not dispose of this battery pack into household garbage. Contact yourlocal recycling organization for recommended disposal sites.Connecting to the Telephone (HOME) LineConnect the supplied modular phone cord between the wall jack and the jacklocated on the bottom of the Base Unit.Getting Started
925136487#90abcjkldefmnoghituvpqrsw xy z+Getting StartedSetupInstallation of your Cellular HandsetCarefully snap your A700 Cellular Handset into the Base Unit docking station.With the back of the cellular handset leaning against the back wall of thedocking station, and the front of the A700 facing you, slide the phone down,so that the connecting pins in the docking station lock into the correspondingslots on the bottom of the A700 Cellular Handset.NOTE: Your A700 must be docked in the Base Unit and turned ON in orderto access any of the cellular features from you VT20-2437 Handset(s) or Base.While your A700 is docked in the Base Unit, its battery pack will automaticallybe charged. Notice the icon in the upper left corner of the screen, alternatingbetween a PLUG and a BATTERY.To remove your A700 from its docking station, carefully tilt it toward you.The phone will release from the locked position.
10Checking for Dial ToneAfter the battery is charged, press HOME on the Handset. PHONE ONwill appear on the Handset display, and you will hear dial tone. If not, seeIn Case of Difficulty.Tone/Pulse SelectionYour VT20-2437 is set for TONE dialing. See Handset and Base Settings-SELECT TONE/PULSE AT THE BASE UNIT for details.CAUTION: Use only the Vtech power supply provided with your cordlessphone.IMPORTANT:FOR MAXIMUM PERFORMANCE OF YOURCORDLESS TELEPHONE SYSTEM:1. Choose a central location for your Base Unit,making sure cellular reception is strong atyour chosen location.2. Install your Base Unit and Extension Handsetsaway from electronic equipment, such aspersonal computers, television sets andmicrowave ovens.3. In locations where there are multiple cordlesstelephones, separate base units as much aspossible.4. Install your telephone equipment away fromheat sources and sunlight.5. Avoid excessive moisture, dust or extremecold.SetupGetting StartedBEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THEPROTECTIVE FILM, COVERING THE DISPLAY.
11CAUTION: TOREDUCE RISK OF FIRE,USE ONLY VTECH80-5017-00-00CAUTION: TOREDUCE RISK OF FIRE,USE ONLY VTECH80-5017-00-00BATTERYINSTALLTHISSIDE UP132THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION ISSUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY NOT CAUSEHARMFUL INTERFERENCE; AND 2)THIS DEVICE MUST ACCEPT ANYINTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSEUNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BEENSURED WHEN USING THIS PHONE.MODEL: 20-2437VTECH TELECOMMUNICATIONS LTD.MANUFACTURED IN CHINACOMPLIES WITH 47 CFR Part 68REGISTRATION NO.: xxxxxxxxxxxxRINGER EQUIVALENCE: xxxUSOC JACK: RJ11C,RJ14CTEL. LINE9V DCMODEL: 20-2437DC 7V 900mACLASS 2 POWER SOURCE ONLYCORDLESS TELEPHONEHACREN/IES: xxxIC: RSS/CNR210FCC ID: EW780-5285-00Spare Battery Charger/Power Backup FunctionThe VT20-2437 uses the spare battery charger in the Base Unit to provideoperational backup in the event of a power failure. With the a fully chargedbattery pack in the spare battery charger, you will still be able to place andreceive calls from the Handset for up to one hour. You may want to use yourcellular phone during the power outage in order to conserve battery life, formaking and receiving calls on your VT20-2437 using your HOME line.The spare battery pack can also be used to replace a drained handset battery,ensuring uninterrupted use.NOTE :When using the VT20-2437 during Power Backup mode, audio quality maybe compromised due to reduced power availability. In addition, BaseSpeakerphone volume is limited to conserve battery life.1. Open the spare battery chargerby pressing the release button,located on the left-hand side ofthe Base Unit. A drawer willopen to reveal the spare batterycompartment.2. Place a battery pack in thedrawer with the charge contactsfacing up and to the right.3. Push the drawer closed.The spare battery takes 24 hours tofully charge a drained battery.Getting Started
12Registration and OperationRegistration And Operation Of The VTech VT20-2439 AccessoryHandsetYour VTech 20-2437 system can register up to 8 Handsets.The VTECH accessory Handset consists of the following:Setup Of The VT20-2439Accessory Handset1.Plug the AC power adapter intoan electrical outlet.2. Remove the Handset batterycover by pressing on the indentand sliding downward.3.Place the new battery pack in theHandset, with the metal contactsaligned with the charge contactsin the battery compartment.4. Replace the battery cover bysliding it upward.5. Place the Handset in the ChargeCradle, and allow it to charge for12 hours. After the initial charge,a maintenance charge of 8 hoursshould be sufficient.Handset Battery Pack Handset ChargerBelt Clip153Handset ChargerGetting Started
13Enter Base ID Code into the Handset1. After charging the Handset, remove itfrom its Charge Cradle; the screen willdisplay:alternating with this screen:2. If, after charging the Handset, you see:3. Press NEW. You will now see theENTER BASE ID screen as described instep 1.4. Find the BASE ID Code, located on thebottom of the Base Unit.5. Enter the 15-digit Base ID Code into theHandset; then press OK.Registration and OperationOK7. If the Handset displays REJECTED BY BASE or continues to displaySEARCHING FOR BASE for well beyond 60 seconds, try the registrationprocess again by repeating the above steps.6. Wait approximately 15 to 60 seconds.You will hear confirmation beeps fromthe Base and Handset. The newlyregistered Handset will now assignitself the lowest handset number notpreviously assigned to a different systemHandset (1 through 8).MENUGetting StartedNOTE: Your Handset that comes with the VT20-2437 system is registeredto the Base at the factory. The following steps are for registration ofadditional Handsets (model# VT20-2439):Note : Base ID codes are 15 digits long and can include the following characters :0, 1, 2, 3, 4, 5, 6, 7, 8, 9, * , or # .BS ID46 005062 457731 3
14Basic OperationHandset Icons Icon DescriptionIn Use indicatorOn steady when a parallel set is in use.On steady with one or more numbers next to it, indicatingwhich extensions are using the line. For example, H 02indicates that Base (0) and Handset 2 are on a call using theHOME line.Intercom indicatorOn steady with the extension numbers currently on anintercom call. For example, 02 indicates that the Base andHandset 2 are on an intercom call.Battery indicator (Only in Handset)Cycles (Low, Medium, and High) when Handset battery ischarging.Flashes when a low battery condition is detected.Enhanced Mode indicatorOn steady when active Handset is in Enhanced mode.Mute indicatorOn steady when the Handset microphone is muted.Hold indicatorOn steady when the line is on hold.Handset Registration indicator (Only in Handset)FF is displayed when a Handset is either not registered,or is searching for a Base unit.Cell Phone in Data sessionA registered Handset is accessing cell phone data(e.g., Address Book)MHRHandset and Base IndicatorsEHCD
15Basic OperationLightHOME LineMessageWaitingHomeCellularMutePower/PowerBackupHeadsetDescription• Flashes to indicate that you have new messages in yourvoicemail. Service must be subscribed to through yourlocal telephone company. Description• Flashes to indicate that you have new messages in yourvoicemail. Service must be subscribed to through yourlocal telephone company.• Glows when HOME line is in use.• Slowly flashes when another telephone on the same line(parallel extension) is in use, or when the call is on hold.• Flashes rapidly to indicate an incoming call.• Glows when CELLULAR line is in use.• Slowly flashes when the call is on hold.• Flashes rapidly to indicate an incoming call.• Lights when Base microphone is muted.• On when Base Unit is receiving power.• Flashes slowly when system is in Power Backup mode.• Blinks momentarily when a battery pack is installedin the Base Unit charger.• Lights when the Headset option is in use on the BaseUnit.Handset and Base Indicators LightMessageWaitingHandset LightsBase Lights
16Basic OperationThe VT20-2437 has an advanceddesign that uses a menu structure andsoft keys to access all of the built-infeatures.Example of the idle mode display:Soft Menu FunctionsRDL (Redial) from the HandsetPress RDL to display the last 5 telephone numbers dialed. The number onthe top line is the most recent number dialed.• Use the scroll keys to select the desired the number.• To dial the number, you can simply press a LINE or the HANDSFREEkey.• You can erase a redial number by scrolling until it is highlighted, thenpress SELECT, and then ERASE.• You can save a redial number to phone book memory by scrolling untilit is highlighted, then press SELECT, and then press SAVE. Then adda NAME to your entry by following the instructions under To Storea Number/Name.HANDSET MENUWith the Handset in the idle (OFF) mode, press the MENU key to access thefollowing options:• CALL HISTORY (Caller ID)• CELL CALLS LOG• CELL PHONE BOOK• HANDSET SETTINGS• BASE SETTINGS• REGISTERUse the scroll keys to select the desired option, then press OK.Press the OFF/CLEAR key to step back through the menu structure. Pressand hold the OFF/CLEAR key to return to the idle menu.
17Basic Operation• From the idle (OFF) mode, press MENU.CALL HISTORY is highlighted. PressOK. The Caller ID information of themost recent inbound call will bedisplayed:• To view other Caller ID records, use the scroll keys. You can scroll fromnewest to oldest record by using thescroll key, or from oldest to newestby using the scroll key.Call History (Caller ID)Caller ID - Call Waiting IDAs new Caller ID/Call Waiting ID are received, your Handset displays willalert to the new, Caller ID records, for example:The number of new calls displayed on each system Handset may not be thesame. If, for example, you answer a call on Handset 2, that Handset willnot count the Caller ID information for that call as new. However, the otherregistered Handsets displays will consider it a new call, and add it to theNEW CALLS total.After you review all new Caller ID records, the NEW CALLS status will nolonger be displayed on that specific Handset.The following information explains how to access Caller ID records(CallHistory):• To dial the displayed number, press thedesired LINE key.• If you need to dial the number differentlythan how it is displayed, press MENU.DIAL OPTION * is highlighted. PressOK.• Scroll to the desired dialing option, thenpress the desired LINE key to dial thephone number.HYour VT20-2437 is capable of displaying the name and/or number of the partycalling before you answer the phone (Caller ID). It is also capable ofdisplaying Caller ID information in conjunction with a Call Waiting alertsignal (Call Waiting Caller ID). With Call Waiting Caller ID, the Caller IDdata is displayed so you can decide whether to answer the incoming call, orcontinue with your current conversation.
18Basic OperationCall History (Caller ID)DIALDIAL OPTION SHORTCUTWith a Caller ID record displayed, press *. The 4 possible dialing optionsare displayed. Scroll to the desired dialing option, then press HOME or CALLto dial.You can also delete and save Caller ID records in the Directory:DELETEWith a Caller ID record displayed, press MENU.Scroll to DELETE CID 4. Press OK.The CID record is displayed, with the choices THIS (delete only this record)and ALL (delete all CID records).If you press THIS, the displayed CID records will be deleted, and you will heara confirmation beep.If you press ALL, the screen will ask you Are You Sure? If you're sure, pressYES, and all CID records will be deleted. If you decide not to delete all CIDrecords, press NO.DELETE SHORTCUTWith a Caller ID record displayed, press 4.The CID record is displayed, with the choices THIS (delete only this record)and ALL (delete all CID records).If you press THIS, the displayed CID records will be deleted, and you will heara confirmation beep.If you press ALL, the screen will ask you Are You Sure? If you're sure, pressYES, and all CID records will be deleted. If you decide not to delete all CIDrecords, press NO.SAVE TO MEMORYTo save a displayed Caller ID record into the directory, press MENU.Scroll to SAVE TO MEM 7. Press OK. -OR-With the CID record displayed, press 7. The record has been stored in thedirectory.If the record you wish to save does not have a name (OUT OF AREA, forexample), the screen will ask you to PLEASE ENTER A NEW NAME. Usethe keypad to enter the name, then press SAVE. A guide to the letters andcharacters can be found in the section entitled Memory.H
19Basic OperationHandset and Base SettingsCELL CALLS LOGSelect this menu option to view callsmade and received on the CELLULARline. You can view:CELL PHONE BOOKWith your cellular phone docked in theBase Unit adapter, you can access phonenumbers stored in your cell phone’sphone book memory from any Handsetregistered to your VT20-2437 system.After selecting CELL PHONE BOOKfrom the Handset menu, the screen willdisplay:Enter the first letter or letters of the entryyou’re searching for. If you make amistake, press CLR to backspace. Then,press FIND.With the desired entry displayed pressHOME or CELL to dial.NOTE: Adjusting Handset and BaseSettings affects the VT20-2437 Base andHandset(s). It does not affect the A700Cellular Phone. RINGERSNOTE: The Handset and Base ringers areadjusted separately. In addition, theHOME and CELLULAR lines are adjustedseparately, as well.At the Handset:Press MENU, then scroll to eitherHANDSET or BASE SETTINGS, thenpress OK.NOTES ABOUT CALLER ID & CALL WAITING CALLER IDThese are subscription services, provided by most regional telephoneservice providers. You must subscribe to these services to get the benefitsof these features. If you do not subscribe to Caller ID services, you canstill use yourVT20-2437 and the other features it offers.Due to regional incompatibilities, Caller ID information may not beavailable for every call you receive. In addition, the calling party mayintentionally block their name and phone number from being sent.CALL HISTORYCELL CALLS LOGCELL PHONE BOOKHANDSET SETTINGSMISSED CALLSINCOMING CALLSOUTGOING CALLSSEARCH FORFIND
20Basic OperationHandset and Base Settings• LOW BATT TONE (in HANDSET SETTINGS)Select this option to turn the Low Battery warning tone On or Off. Pressthe OFF or ON soft keys, to make your selection. Press OK to confirm yourselection and return to the Handset Settings menu. When set to ON, theHandset will emit a warning tone when a Low Battery condition is detected.This feature has been preset to ON at the factory.• RANGE TONE (in HANDSET SETTINGS)Select this option to turn the Out of Range warning tone On or Off. Pressthe OFF or ON soft keys, to make your selection. Press OK to confirm yourselection and return to the Handset Settings menu. When set to ON, theHandset will emit a warning tone whenever the Handset is taken out ofrange of the Base. This feature has been preset to ON at the factory.• KEYPAD TONE (in HANDSET and BASE SETTINGS)Select this option to turn the Keypad tones On or Off. Press the OFF orON soft keys, to make your selection. Press OK to confirm your selectionand return to the previous menu. When set to ON, a beep is heard whenevera key is pressed. This feature is preset to ON.• CONTRAST (in HANDSET SETTINGS)Select this option to adjust the contrast level of the Handset display. Usethe scroll keys to make your selection. The handset display willautomatically adjust as you make your selection. Press OK to confirm yourselection and return to the Handset Settings menu.RINGERS (or BASE RINGERS) willbe highlighted. Press SET.CHCHVOLUME :Use to sample the choices ofloudness. There are five:OFF, LOW, MEDIUM, MEDIUM-HIGH and HIGH. Press OK toconfirm your selection.MELODY :Use to sample the six melodies. Press SAVE to confirm your selection.Base Unit:Press MENU, scroll to BASE SETTINGS, then press OK. Now follow thesame procedure used for the Handset Ringers.
21Handset and Base SettingsBasic Operation• ENHANCED MODE (in BASE SETTINGS)Your VT20-2437 has an enhanced feature, designed to improve soundquality and range. If you are using your VT20-2437 in an area withinterference, the Enhanced Mode feature can help to improve both thesound quality and operating range. Actual range will depend on yourenvironment. You can manually turn Enhanced Mode ON and OFF, orselect AUTO mode.To select the Enhanced Mode setting:With the Handset in the idle (on hook) mode, press MENU.Scroll to BASE SETTINGS, then press OK.Scroll to ENHANCED MODE, then press SET.Select ON to enable Enhanced Mode. When the Handset is in use, an ‘ E ’ iconwill appear in the upper left corner of the display, indicating that this featureis active.Select OFF to disable Enhanced Mode.Select AUTO to allow your VT20-2437 Handset to activate this featureautomatically, when conditions warrant it. Your VT20-2437 is reset at thefactory for AUTO mode.Scroll to the desired setting, then press OK.NOTE: When Enhanced Mode is activated, your VT20-2437 will consume morebattery power. This means the standby and talk time of your Handset(s) willbe shorter.• RENAME (in HANDSET SETTINGS)Naming Your Handset(s)You can personalize each Handset, giving it a name (Dad’s Phone, or Mary’sOffice, for example) instead of HANDSET 1, etc.With the Handset in the idle (on hook) mode:· Press MENU.· Scroll to HANDSET SETTINGS, then press OK.• SET PULSE/TONE (in BASE SETTINGS)·Scroll to SET PULSE/TONE, then press SET.·Use the UP and DOWN arrow keys to highlight the desired dialing mode- TONE or PULSE. Press OK to confirm your choice.NOTE: Your VT20-2437 is preset for TONE dialing, the desired mode formost areas.
22Basic Operation· Scroll to RENAME, then press SET.· Using the dialing keys, enter the desired name. A guide to the letters andcharacters can be found in the section entitled Memory. Thesoftkey will move the cursor to the right. Press MORE to give you theDEL (delete) and SPACE options. Press BACK to return to the previousscreen.· Press SAVE to confirm your Handset name.Handset and Base Settings
23Basic OperationRegisterHandset Deregistration (in Base Settings)You can deregister all Handsets at one time. This causes the Base Unit to ‘forget’that it has any Handsets at all. You may never have to perform this procedure.One possible reason for deregistration is if you have the maximum numberof Handsets (8) registered to your Base, and one Handset should requirereplacement, the Base will not register the ‘new’ Handset, because its eightmemory slots are occupied. The deregistration procedure will clear the BaseUnit’s memory, and you will be able to register each Handset again. IndividualHandsets cannot be deregistered.CAUTION: Once you deregister, your Handsets will not be capable of makingor receiving calls. You will still be able to use the Base Speakerphone. Youwill need to re-register each Handset, one at a time!!To Deregister all Handsets:· Using a Handset, in the idle (OFF) mode, press MENU.· Scroll down to BASE SETTINGS, then press OK.· Scroll down to DEREGISTER ALL, then press SET.All system Handsets have been deregistered. To register your Handsets again,see Registration and Operation, located in the Getting Started section of theUser’s Manual, for details.
24Basic OperationEach Handset can store up to 50 names/numbers in memory. Each memorylocation can hold up to 32 digits and up to 16 characters for the name.When prompted to ENTER NAME, use the digit keys to 'spell' the name. Eachpress of a particular key causes characters to be displayed in the followingorder:Number Key1234567890#Characters (in order)& ' , . 1A B C a b c 2D E F d e f 3G H I g h i 4J K L j k l 5M N O m n o 6P Q R S p q r s 7T U V t u v 8W X Y Z w x y z 90#**MemoryMemory
25Basic OperationTo Store a Number/Name:• Starting from the idle screen,enter the number you want tostore in memory. If you make amistake, press CLEAR tobackspace.• Be sure to include long distancecodes and pauses, (using thePause softkey) if necessary.Press the MEM softkey.• You will then be prompted toENTER NAME. Use the digitkeys to 'spell' the name. If youmake a mistake, press the CLRsoftkey. To enter a space press. When finished, press SAVE.• If there is space available inmemory, the number/name willbe saved and the Handset willreturn to idle mode.• If the memory is full theHandset will displayPHONEBOOK IS FULL andexit to the idle screen withoutsaving the entry.Memory
26To Search For and Dial a Number/Name:• Starting from the idle screen,press the MEM softkey to reviewmemory contents.• Using the softkeysscroll through the memorycontents in alphabetical order.• Or, you can press the FINDsoftkey, enter the first fewchararcters of the name and thenpress FIND to search. If youmake a mistake, press CLRsoftkey. The closest match, inalphabetical order, will bedisplayed.• Once you find the entry youwant, simply press a LINE keyor HANDSFREE to dial thenumber.To Delete a Number/Name:• Using the steps in To SearchFor and Dial a Name/Number,locate the entry you want todelete.• Press the EDIT softkey. TheHandset will display:MemoryBasic Operation
27• Press the DEL softkey. TheHandset will display:• To delete this record, press THIS.• To confirm the deletion of ALLrecords, press YES. To exitwithout deleting press NO.To Edit a Number/Name• Using the steps in To SearchFor and Dial a Number/Name,locate the entry you want to edit.• Press the EDIT softkey twice.The Handset will display:• Select NAME or NUM. Usingthe softkey move the cursorto the character you want to editand then enter the corrections asneeded. Press MORE to accessDEL, BACK and PAUSE/SPACE functions. Whenfinished press the SAVE softkey.To exit without saving pressOFF.• When finished the handset willdisplay the edited entry.•MemoryBasic Operation
28Advanced OperationsHandset and Base OperationMaking Calls on the HOME lineFrom the Handset• Press HOME (or, HANDSFREEto use the Handset Speakerphonefeature).Dial the phone number.-OR-• Dial the phone number first;then press HOME orHANDSFREE.From the Base Unit• Just like the Handset, you caneither access a dial tone first,then dial your number, or youcan dial your number first, thenpress HOME.Making Calls on the Cellular LineNOTE: Your cellular phone must bedocked in the Base Unit and turnedon!From the Handset• Dial the phone number first,then press the CELL key.From the Base Unit• Dial the phone number first,then press the CELLULAR key.•
29Advanced OperationsHandset and Base OperationRedial from the HandsetEach system Handset will remember the last 5 phone numbers dialed.From the idle mode, press RDL. Scroll until the desired phone numberis highlighted. Then press the appropriate LINE key to dial the number( follow the above instructions in Making Calls).You can also delete and save ‘redial’ numbers in the Directory.ERASEPress RDL. Scroll to the desired phone number, press SELECT, then pressERASE.SAVEPress RDL. Scroll to the desired phone number, press SELECT, then pressSAVE.You’ll then be prompted to ENTER NAME. Use the keypad to enter theletters of the name. If you make a mistake, press CLR to backspace. Toinsert a space, press . When finished, press SAVE.For more information on entering phone numbers into the Directory, see thesection entitled Memory.Redial from the Base UnitThe VT20-2437 Base Unit stores the last phone number dialed from it.• Press REDIAL, then press the desired LINE key.Answering CallsFrom the HandsetPress the appropriate LINE key, or HANDSFREE to use the HandsetSpeakerphone option.If the Handset is active on one line when the idle line rings, you willhear a special alert tone, signifying an inbound call. This alert isdesigned to minimize disruption of the call in progress. You can then:Press OFF twice to end the first call, then answer the new call;- or -Press the appropriate LINE key to answer the new call. Theoriginal call will automatically be placed on HOLD. You canend the ‘new’ call by pressing OFF, then return to the originalcall by pressing the appropriate LINE key.You can also Conference both lines together. See Conference Calling,further on in this User’s Manual.From the Base UnitIf the line is ringing, pressing the appropriate LINE key will answer theinbound call.Press the LINE key to end your call.
30Advanced OperationsFlash FunctionDuring an active call pressing either theMUTE soft key on the Handset or theMUTE key on the Base (when inSpeakerphone or Headset mode), willdisable the microphone. Press MUTEkey again to return to normal 2-wayconversation.From the Handset :• Press the HOLD soft key to place acall on hold. To return to the callpress the LINE.From the Base :• During an active call, press HOLDto place a call on hold. The LINEkey will flash to indicate a call ison hold.• To return to the call, press theappropriate LINE key.You can use your VT20-2437 with servicessuch as call waiting. Simply press theLINE key on the Handset or the FLASHkey on the Base to flash the line.Mute FunctionIf the Base is active on one line when the idle line rings, you will hear a specialalert tone, signifying an inbound call. This alert is designed to minimizedisruption of the call in progress. You can then:• Press the active LINE key to end the first call, then answer the new call;- or –• Press the HOLD to place the original call on hold. After that, press theappropriate LINE key to answer the new call. You can end the ‘new’call by pressing the active LINE key. Return to the original call bypressing the appropriate LINE key.You can also Conference both lines together . See Conference Calling, furtheron in this User’s Manual.Handset and Base OperationHold Function
31Advanced OperationsHandset and Base OperationHow to adjust the Handset Volume( also applies to the Handset Speakerphone)NOTE: The Handset must be IN USE to adjust the volume• Press the VOLUME key, located directlybelow the lower left corner of thedisplay.• Use the keys directly below the / symbols on the display or theVOLUME key to raise or lower theHandset volume. Notice the changein the display graph as you adjust thevolume. An increase in volume willbe represented by an increase inshaded area on the graph. A decreasein volume will result in a reductionof the shaded area.• Press the OK key (top, center) to confirmyour adjustment.-OR-There are 2 ways to adjust Handset volumeHHPress the VOLUME soft key, located on the lower right edge of the Handset.Repeated pressing of the VOLUME key will cycle through the 5 volume levels.A rapid succession of beeps indicates you have reached the maximum orminimum volume setting.Intercom Function (from theHandset)Press INTERCOM/TRANSFER onany registered Handset.The screen will display your options,for example:BASEHANDSET 1HANDSET 2HANDSET 3GLOBAL PAGE *Base Speakerphone or HeadsetVolume• During an active call simply press theVolume UP or DOWN keys to adjust theSpeakerphone or Headset volume.
32Highlight the desired destination of your intercom then press OK. Yourscreen will display CALLING HANDSET __, CALLING BASE, orPERFORMING GLOBAL PAGE.The recipient's screen will display INTERCOM FROM HANDSET 1, orGLOBAL CALL FROM HANDSET 1.The recipient presses INTERCOM/TRANSFER to engage in conversation withthe person initiating the page.NOTE: When you initiate a GLOBAL PAGE, the first recipient to respondby pressing INTERCOM/TRANSFER will be able to talk to you via theintercom. Others can join the ongoing intercom call by calling one of theparties involved in the intercom. The unit beeps whenever a party joins anongoing call.Global Page from the Base UnitPress PAGE on the Base Unit to page all registered Handsets. All Handsetswill display:Press INTERCOM/TRANSFER on the Handset to engage in an Intercom callwith the Base.Transferring CallsYou can transfer calls on the VT20-2437 system from Handset to Handset,or Handset to Base.Blind TransferYou can directly transfer any active call from a Handset to another VT20-2437 extension without notification by doing the following steps:• Handset must be on an active call.• Press the INTERCOM/TRANSFER; scroll to the desired destination ofyour transfer. Then press OK.• When the designated extension answers, the call will automatically beconnected to that extension.• An unanswered call will ring back to the originating Handset if notanswered within 30 seconds.Announced Transfer:You can perform an announced transfer (call and advise another extension)of an active call by doing the following steps:• Handset must be on an active call.• Place the active call on HOLD.• Press the INTERCOM/TRANSFER; scroll to the desired destination ofyour transfer. Then press OK.• When the other extension answers the intercom call, explain they havean active call waiting.• Both extensions press OFF to end the intercom call.Handset and Base OperationAdvanced OperationsGLOBAL CALL FROMBASE
33H CHandset and Base OperationHCCHLine in Use IndicationActive (off-hook) Handsets:During a call, the Handset screen willdisplay, in the upper left corner, theLINE icon(s) and the HANDSET/BASEnumber(s) (1 – 8; 0 for the Base) currentlyin use.Idle (on-hook) Handsets:During a call, the idle Handset(s) willdisplay:When one or both lines are currently inuse by a parallel set (a telephone deviceother than your VT20-2437 system), allregistered Handsets will display:Handsfree Speakerphone OperationYour VT20-2437 Handset has a built-in handsfree Speakerphone. This featureallows you to stand the Handset upright on a table or desktop and havehandsfree conversations. For more information, refer to MAKING CALLSin HANDSET AND BASE OPERATION.Switching from the Handset Earpiece to HandsfreeWhile on a call using the Handset earpiece, press HANDSFREE on the lowerleft portion of the Handset.To return to the Handset earpiece, press HANDSFREE again.Base Speakerphone OperationThe Base of your VT20-2437 system is equipped with a duplex Speakerphone.This is a very useful feature for handsfree conversations or conference callsat the base unit. For more information, refer to MAKING CALLS inHANDSET AND BASE OPERATION.Advanced OperationsHWhen both lines are in use at the same time, the L_EXTENSION IN USEmessage will alternate between 1 and 2.• The other extension presses the LINE key, HANDSFREE orSPEAKERPHONE to pick up the call on hold.
34Handset and Base OperationMessage Waiting IndicationThe VT20-2437 is compatible with optional voicemail service provided bysome local telephone companies. If you subscribe to this service, and youhave new, unplayed messages in your voicemail, a Visual Message WaitingIndicator (VMWI) signal is transmitted by your local telephone company.The 20-2437 will detect a VMWI signal and activate the Message Waiting lightson the Base and Handset.After you check your messages, the Message Waiting indicators willautomatically turn off.Please note that whenever new, unplayed messages are stored in yourvoicemail, the local Telephone Company will continue to send a VMWI signal.Conference CallingThe VT20-2437 is capable of supporting the conferencing of up to threeHandsets, the HOME line, the CELLULAR line and the Base Speakerphone,on one or more conference calls.To enter a conference call, simply access the line with two or more extensionsby pressing a LINE key (or HANDSFREE on the Handset).The LINE icon and the extension numbers of all participants will be displayedin the upper left corner of the Handset .2-LINE Conference Calls (Handset or Base)• Make or answer a call on the HOME or CELL Line. Place the call on Hold.• Make or answer a call on the other line. Press CONF. You and your partieson the HOME and CELL Lines are now on a 3-way call.• Press the HOME or CELL on the Base Unit or any system Handset to jointhe Conference call.• To drop a line from the Conference Call, press DROP on the Handset.Your screen will display:• Scroll to the desired option, then press OK.Advanced OperationsLow Battery IndicationWhen a low battery is detected, the Battery icon will flash and a warningbeep is played. The status message LOW BATTERY will also be displayedwhen the Handset is in idle mode. To prevent an unexpected call drop, adrained Handset battery should be replaced by a fully charged spare battery.DROP HOME LINEDROP CELL LINEDROP BOTH LINES
35Additional InformationHeadset OperationYour VT20-2437 Handset is equipped with a 2.5mm Headset Jack for use withan optional accessory Headset for hands-free operation. If you choose to usethe Headset option, you must obtain an optional accessory Headset, whichis compatible with the VT20-2437.To purchase a Headset, call VTECH Customer Service at 1-800-595-9511.Once you have a compatible 2.5mm Headset, locate the Headset Jack on theVT20-2437 Handset. Connect the plug on the Headset cord to the jack on thecordless Handset. The plug should fit securely. Do not force the connection.Headset Operation connected tothe HandsetNOTE :Whenever a compatible Headset isconnected to the cordless Handset,the microphone on the Handset willbe muted. This is done to limit theeffect of background noise.Many compatible Headsets have areversible, monaural design. Youcan wear your Headset on either ear,leaving one ear free for roomconversation.Headset Operation connected tothe Base UnitThe same type of Headset can beconnected to the Base Unit. Facing theBase, the Headset jack can be foundon the left front edge. When usinga Headset attached to the Base, callsare made and answered by pressingthe HEADSET, then the LINE key.The LINE key is also used to endyour call. The Base Speakerphoneand Base Headset cannot be usedsimultaneously. However, you canswitch between the two modeswithout disconnecting your Headset.Belt ClipThe VT20-2437 is also equipped witha detachable belt clip. Align the pinson the inside edge of the clip withthe notches on the sides of the VT20-2437 Handset. The belt clip shouldsnap securely into place. Do not forcethe connection.
36Taking Care Of Your TelephoneYour VT20-2437 cordless telephone contains sophisticated electronic parts, soit must be treated with care.Avoid rough treatmentPlace the Handset down gently. Save the original packing materials to protectyour telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the Handset outdoorsin the rain, or handle it with wet hands. Do not install your Base Unit neara sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronicequipment.For your own safety, use caution when using electric appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster formany years. Clean it only with a soft cloth slightly dampened with wateror a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used whenyou are wet or standing in water. If your Base Unit should fall into water,DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD ANDTELEPHONE LINE CORDS FROM THE WALL. Then pull the unit outby the unplugged cords.MaintenanceAdditional Information
37In Case Of DifficultyIf you have difficulty operating your phone, the suggestions below shouldsolve the problem. If you still have difficulty after trying these suggestions,call VTECH Communications at 1-800-595-9511. In Canada, call VTECHElectronics at 1-800-267-7377.The Phone Doesn't Work At All• Make sure the Power Cord is plugged in.• Make sure the telephone line cord is plugged firmly into the Base Unitand the telephone wall jack.• Make sure the batteries are properly charged. If the 'LOW BATTERY'message is shown, the battery pack needs charging.• Is the Handset registered to the Base? See Registration and Operation.No Dial Tone• First check all the suggestions above.• If you still don't hear a dial tone, disconnect the Base Unit from the telephonejack and connect a different phone. If there is no dial tone on that phoneeither, the problem is in your wiring or local service. Contact your localtelephone company.You Get Noise, Static, Or A Weak Signal Even When You're Near TheBase Unit• Household appliances plugged into the same circuit as the Base Unitcan sometimes cause interference. Try moving the appliance or the BaseUnit to another outlet.You Get Noise, Static, Or A Weak Signal When You're Away From TheBase Unit• You may be out of range. Either move closer to the Base, or relocatethe Base Unit.• The layout of your home may be limiting the range. Try moving the BaseUnit to another position.The Handset Does Not Ring When You Receive A Call• Make sure you have the Handset ringer activated. To set the ringer,see HANDSET SETTINGS and BASE SETTINGS.• Make sure the telephone line cord is plugged firmly into the Base Unitand the telephone jack. Make sure the power cord is plugged in.• You may be too far from the Base Unit.• You may have too many extension phones on your telephone line to allowall of them to ring. Try unplugging some of the other phones.Additional Information
38You Hear Other Calls While Using Your Phone• Disconnect your Base Unit from the telephone jack, and plug in a regulartelephone. If you still hear other calls, the problem is probably in yourwiring or local service. Call your local telephone company.You Hear Noise In The Handset, And None Of The Keys Or ButtonsWork• Make sure the power cord is plugged in.Common Cure For Electronic EquipmentIf the unit does not seem to be responding normally, then try putting theHandset in the cradle. If it does not seem to respond, do the following (inthe order listed) :1. Disconnect the power to the Base.2. Disconnect the Handset battery, and spare battery pack, if applicable.3. Wait a few minutes.4. Connect power to the Base.5. Re-install the battery pack (s)6. Watch for Handset to display :thenIn Case Of DifficultyAdditional Information
39Warranty StatementWhat does this limited warranty cover?• The manufacturer of this VTECH product, VTECH Communications,warrants to the holder of a valid proof of purchase (“Consumer” or “you”)that the product and all accessories provided by VTECH in the sales package(“Product”) are free from material defects in material and workmanship,pursuant to the following terms and conditions, when installed and usednormally and in accordance with operation instructions. This limitedwarranty extends only to the Consumer for Products purchased and usedin the United States of America.What will VTECH Communications do if the Product is not free frommaterial defects in materials and workmanship during the limitedwarranty period (“Materially Defective Product”)?•During the limited warranty period, VTECH’s authorized servicerepresentative will repair or replace at VTECH’s option, without charge,a Materially Defective Product. If we repair this product, we may use newor refurbished replacement parts. If we choose to replace this product, wemay replace it with a new or refurbished product of the same or similardesign.VTECH will return repaired or replacement products to you inworking condition. VTECH will retain defective parts, modules, orequipment. Repair or replacement of Product, at VTECH‘S option, is yourexclusive remedy. You should expect the repair or replacement to takeapproximately 30 days.How long is the limited warranty period ?•The limited warranty period for the product extends for ONE(1)YEAR fromthe date of purchase if we repair or replace a Materially Defective Productunder the terms of this limited warranty. This limited warranty also appliesto repaired or replacement Products for a period of either (a) 90 days fromthe date the repaired or replacement Product is shipped to you or (b) thetime remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty ?This limited warranty does not cover1. Product that has been subjected to misuse, accident, shipping or otherphysical damage, improper installation, abnormal operation or handling,neglect, inundation, fire, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modificationby anyone other than an authorized service representative of VTECH; or3. Product to the extent that the problem experienced is caused by signalconditions, network reliability or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTECHelectrical accessories; or5. Product whose warranty/quality stickers, Product serial numbers plates orAdditional Information
40electronic serial numbers have been removed, altered or rendered illegible;or6. Product purchased, used, serviced, or shipped for repair from outside theUnited States, or used for commercial or institutional purposes (includingbut not limited to Products used for rental purposes ); or7. Product returned without valid proof of purchase (see 2 below); or8. Charges for installation or set up, adjustment of customer controls, andinstallation or repair of systems outside the unit.How do you get warranty service?• To obtain warranty service in the United States of America, call 1 800-595-9511 for instructions regarding where to return the Product. Before callingfor service, please check the user’s manual. A check of the Product controlsand features may save you a service call.• Except as provided by applicable law, you assume the risk of loss ordamage during transit and transportation and are responsible for deliveryor handling charges incurred in the transport of Product(s) to the servicelocation . VTECH will return repaired or replaced product under this limitedwarranty to you, transportation, delivery or handling charges prepaid.VTECH assumes no risk for damage or loss of the Product in transit.• If the Product failure is not covered by this limited warranty, or proofof purchase does not meet the terms of this limited warranty, VTECH willnotify you and will request that you authorize the cost of repair prior toany further repair activity. You must pay for the cost of repair and returnshipping costs for the repair of Products that are not covered by this limitedwarranty.What must you return with the Product to get warranty service?1. Return the entire original package and contents including the Product tothe VTECH service location along with a description of the malfunctionor difficulty;2. Include “valid proof of purchase” (sales receipt) identifying the Productpurchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephonenumber.Other Limitations•This warranty is the complete and exclusive agreement between you andVTECH. It supersedes all other written or oral communications related toWarranty StatementAdditional Information
41this Product. VTECH provides no other warranties for this product. Thewarranty exclusively describes all of VTECH’s responsibilities regardingthe product. There are no other express warranties. No one is authorizedto make modifications to this limited warranty and you should not relyon any such modification.State Law Rights: This warranty gives you specific legal rights, and youmay also have other rights which vary from state to state.Limitations: Implied warranties, including those of fitness for a particularpurpose and merchantability (an unwritten warranty that the product is fitfor ordinary use) are limited to one year from date of purchase. Some statesdo not allow limitations on how long an implied warranty lasts, so theabove limitation may not apply to you.•In no event shall VTECH be liable for any indirect, special, incidental,consequential, or similar damages (including, but not limited to lost profitsor revenue, inability to use the product, or other associated equipment, thecost of substitute equipment, and claims by third parties) resulting fromthe use of this product. Some states do not allow the exclusion or limitationof incidental or consequential damages, so the above limitation or exclusionmay not apply to you.Warranty StatementAdditional Information
42FCC and IC RegulationsThis equipment complies with Parts 15 of the Federal CommunicationsCommission (FCC) rules for the United States. It also complies withregulations RSS210 and CS-03 of Industry and Science Canada. Operationis subject to the following two conditions: (1) this device may not causeinterference, and (2) this device must accept any interference, includinginterference that may cause undesired operation of the device.A label is located on the underside of the Base Unit containing either the FCCregistration number and Ringer Equivalence Number (REN) or the ICregistration number and Load Number. You must, upon request, provide thisinformation to your local telephone company.This equipment is compatible with inductively coupled hearing aids.Should you experience trouble with this telephone equipment, please contact:VTech Communications Inc.CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTECH Electronicsat 1-800-267-7377.For repair/warranty information. The telephone company may ask you todisconnect this equipment from the line network until the problem has beencorrected.FCC Part 15Warning: Changes or modifications to this unit not expressly approved bythe party responsible for compliance could void the user's authority to operatethe equipment.The equipment has been tested and found to comply with part 15 of the FCCrules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment generates,uses and can radiate radio frequency energy and, if not installed and usedin accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try and correctthe interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet or on a circuit different from thatto which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.Additional Information
43FCC and IC RegulationsFCC and ACTA InformationIf this equipment was approved for cornection to the telephone network priorto July 23,2001, it was registered with the Federal Commissions (FCC) inaccordance with Part 68 of its rules. If the equipment was approved after thatdate, it complies with the Part 68 rules and with Technical Requirements forConnection of Equipment to the Telephone Network adopted by theAdministrative Council for Terminal Attachments (ACTA). We are requiredto provide you with the following information.1. Connection and use with the nationwide telephone networkThe plug and jack used to connect this equipmet to the premises wiring andthe telephone network must comply with the applicable Part 68 rules andtechnical requirements adopted by ACTA. A compliant telephone cord andmodular plug is provided with this product. It is designed to be connectedto a compatible modular jack that is also compliant. An RJ11 jack shouldnormally be used for connecting to a single line and an RJ14 jack for twolines. See Installation Instructions in the user's manual. This equipment maynot be used with Coin Telephone Lines or with Party Lines.2. Product identifier and REN informationThe label on the back or bottom of this equipment contains, among otherthings, an identifier indicating product approval and the Ringer EquivalenceNumber (REN). This information must be provided to your local telephonecompany upon request, For equpment approved prior to July 23,2001, theproduct identifier is preceded by the phrase "FCC Reg No." and the RENis listed separately. For equipment approved after that date, the productidentifier is preceded by "US" and a colon (;), and the REN is encoded in theproduct identifier as the sixth and seventh characters following the colon.For example, the product identifier US: AAAEQ03T123XYZ would indicatean REN of 0.3.The REN is used to determine how many devices you may connect to yourtelephone line and still have them ring when you are called. In most , butnot all areas, the sum of all RENS should be five (5.0) or less, You may wantto connect your local telephone company for more information.3. Repair instructionsIf the equipment is malfunctioning, it must be unplugged from the modularjack until the problem has been corrected. Repairs to this telephone equipmentcan only be made by the manufacturer or its authorized agents. For repairprocedures, follow the instructions outlined under the Limited Warranty.4. Rights of the telephone companyIf this equipment is causing harm to the telephone network, the telephonecompany may temporarily discontinue your telephone service. The telephonecompany is required to notify you before interrupting service. If advancenotice is not practical, you will be notified as soon as possible. You will begiven the opportunity to correct the problem and the telephone company isrequired to inform you of your right to file a complaint with the FCC. Yourtelephone company may make changes in facilities, equipment, operation,or procedures that could affect the proper functioning of this product. Thetelephone company is required to notify you if such changes are planned.Additional Information
44FCC and IC Regulations5. Hearing aid compatibilityIf this product is equipped with a corded or cordless handset, it is hearingaid compatible.6. Programming/testing of emergency numbersIf this product has memory dialing locations, you may choose to store police,fire department and emergency medical service telephone number in thislocations. If you do, please keep three things in mind:a. We recommend that you also write the telephone number on the directorycard, so that you can still dial the emergency number manually if the memorydialing feature doesn't work.b. This feature is provided only as a convenience, and the manufacturerassumes no responsibility for customer reliance upon the memory feature.c. Testing the emergency telephone numbers you have stored is notrecommended. However, if you do make a call to an emergency number:• You must remain on the line and briefly explain the reason for the callbefore hanging up.• Programming/testing of emergency numbers should be performed duringoff-peak hours, such as in the early morning or late evening, when theemengency services tend to be less busy.IC (Industry Canada)This telephone is registered for use in Canada.Notice:This equipment meets the applicable Industry Canada Terminal EquipmentTechnical Specifications. This is confirmed by the registration number. Theabbreviation, IC, before the registration number signifies that registrationwas performed based on a Declaration of Conformity indicating that IndustryCanada technical specifications were met. It does not imply that IndustryCanada approved the equipment.Notice:The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.The REN assigned to each terminal equipment provides an indication of themaximum number of terminals allowed to be connected to a telephoneinterface. The termination on an interface may consist of any combinationof devices subject only to the requirement that the sum of the RingerEquivalence Numbers of all the devices does not exceed five.Before installing this equipment, users should ensure that it is permissibleto be connected to the facilities of the local telecommunications company.The equipment must also be installed using an acceptable method ofconnection. The customer should be aware that compliance with the aboveconditions may not prevent degradation of services in some situations.Repairs to certified equipment should be made by an authorized CanadianAdditional Information
45maintenance facility designated by the supplier. Any repairs or alterationsmade by the user to this equipment, or equipment malfunctions, may givethe telecommunications company cause to request the user to disconnect theequipment.Users should ensure for their own protection that the electrical groundconnections of the power utility, telephone lines and internal metallic waterpipe system, if present, are connected together. This precaution may beparticularly important in rural areas.Caution :Users should not attempt to make such connections themselves, but shouldcontact the appropriate electrical inspection authority, or electrician, asappropriate.Your VT20-2437 is designed to operate at the maximum power allowed bythe FCC and IC. This means your Handset and Base Unit can communicateonly over a certain distance - which will depend on the location of the BaseUnit and Handset, weather, and the construction and layout of your homeor office.FCC and IC RegulationsThe RBRCR Seal on the nickel-cadmium battery indicates that VTechCommunications, Inc. is voluntarily participating in an industryprogram to collect and recycle these batteries at the end of theiruseful lives, when taken out of service within the United States andCanada.The RBRCR program provides a convenient alternative to placing used nickel-cadmiumbatteries into the trash or municipal waste,which may be illegal in your area.VTech’s participation in RBRCR makes it easy for you to drop off the spentbattery at local retailers participating in the RBRCR program or at authorizedVTech product service centers.Please call 1-800-8-BATTERYTM for informationonNi-Cd battery recycling and disposal bans/restrictions in your area.VTech’sinvolvement in this program is part of its commitment to protecting ourenvironment and conserving natural resources.RBRC R is a registered trademark of Rechargeable Battery Recycling Corporation.Additional InformationThe RBRC SealR
46Technical SpecificationsFREQUENCY CONTROLCrystal controlledPLL synthesizerTRANSMIT FREQUENCY2401.056 - 2481.408 MHzRECEIVE FREQUENCY2401.056 - 2481.408 MHzCHANNELS94 ChannelsNOMINAL EFFECTIVE RANGEMaximum power allowed by FCCand IC. Actual operating range mayvary according to environmentalconditions at the time of use.SIZEHandset :174mmx50mmx34mm (including antenna)Base : 206mmx146mmx70mmWEIGHTHandset: 116 gramsBase : 587 grams(excluding battery pack)POWER REQUIREMENTSHandset : 2.4V 1500mAh NiMH or 2.4V 800mAh Ni-Cd Battery PackBase : 7 VDC @ 900mAMEMORYSpeed Dial: 50 Memory locations 32 digits per locationCID : Alpha Numeric Display50 Memory locationsSPECIFICATIONS ARE TYPICALAND MAY CHANGE WITHOUTNOTICE.
Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon.Distributed in Canada by VTech Electronics Canada Ltd., Suite 200, 7671 AlderbridgeWay, Richmond, B.C. V6X 1Z9.Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.Printed in China 91-5364-10-00ISSUE 0A member of THE VTECH GROUP OF COMPANIES.VTECH TELECOMMUNICATIONS LTD.

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