VTech Telecommunications 80-5312-00 2.4 GHz Cordless Telephone System User Manual 2
VTech Telecommunications Ltd 2.4 GHz Cordless Telephone System 2
Contents
User Manual 2
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| Document ID | 724575 |
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| Document Description | User Manual 2 |
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| Document Type | User Manual |
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| Date Submitted | 2006-11-06 00:00:00 |
| Date Available | 2006-12-22 00:00:00 |
| Creation Date | 2006-10-23 16:29:57 |
| Producing Software | Adobe PDF Library 7.0 |
| Document Lastmod | 2006-10-26 15:37:54 |
| Document Title | User Manual 2 |
| Document Creator | Adobe InDesign CS2 (4.0) |
Telephone operation
Handset settings
1.
MENU then
>RINGER VOLUME
twice
Using the menu, settings of the handset can be
changed.
Press
MENU/SELECT,
then use CID/-VOLUME or DIR
to display the feature to be changed.
When scrolling through the menu, the displayed
menu item is always highlighted with a > symbol. Press MENU/SELECT to select the displayed
menu item.
/VOLUME+
2.
SELECT
RINGER:
Press OFF/CLEAR anytime to cancel an operation,
back up to the previous menu, or exit the menu
display.
Ringer volume
3.
RINGER:
Using this menu, the ringer volume level can be
adjusted (1-6), or turned off (0). Use CID/-VOLUME
or DIR /VOLUME+ to sample each volume level, then
press MENU/SELECT to confirm your selection.
RINGER: OFF
NOTE: The ringer volume level also determines the volume for intercom calls (see page 15) and the paging tone when initiating the handset locator feature (see page 12). If the handset ringer volume level is turned to off (0),
that handset is silenced for all incoming calls and paging.
4.
or
SELECT
18
Telephone operation
Handset settings
1.
MENU then
three times
This feature allows you to choose one of 10
ringer tones. Use CID/-VOLUME or DIR /VOLUME+ to
sample each ringer tone, then press MENU/SELECT
to confirm your selection.
>RINGER TONE
2.
SELECT then
Ringer tone
or
RINGER TONE: 6
3.
SELECT
Key tone
1.
MENU then
four times
>KEY TONE
2.
SELECT then
or
The handset is factory set to beep with each key
press. Use CID/-VOLUME or DIR /VOLUME+ to select
ON or OFF, then press MENU/SELECT to save your
preference.
NOTE: If OFF is selected, there will not be any beep tone when the
keys are pressed.
KEY TONE: ON
KEY TONE: OFF
3.
SELECT
19
Telephone operation
Handset settings
1.
MENU then
five times
This feature allows you to select the language
used in all menus and screen displays. Use
CID/-VOLUME or DIR
/VOLUME+ to select ENGLISH,
FRANCAIS or ESPANOL, then press MENU/SELECT
to save your preference.
>LANGUAGE
2.
SELECT then
Language
or
>ENGLISH
>FRANCAIS
>ESPANOL
3.
SELECT
20
Telephone operation
1.
MENU then
six times
Handset settings
>CLR VOICE MAIL
Clear voicemail indication
2.
SELECT then
or
CLEAR: YES
3.
1.
NOTES:
SELECT
MENU then
If you subscribe to voicemail services provided by
your local telephone company, a message NEW
VOICE MAIL and a
icon will be displayed on
all handset screens. The VOICEMAIL light on
the telephone base will flash. Follow the steps
on the left to manually remove the NEW VOICE
MAIL message, the
icon, and turn off the
VOICEMAIL light.
seven times
>DIAL TYPE
1. This only turns off the displayed NEW VOICE MAIL message,
icon,
and the VOICEMAIL light; it does not delete the voicemail message(s).
Use this feature when the telephone indicates there is voicemail when
you have none or you have accessed your voicemail from a different
telephone line (while away from home). If there is actually a new voicemail
message, your local telephone company will continue to send message,
which will cause the NEW VOICE MAIL message and the
icon to get
display again, and the VOICEMAIL light to turn back on.
2. Telephone company voicemail may alert you to new messages with a
stutter, (broken) dial tone. Contact your telephone company for more
details.
2.
SELECT then
DIAL TYPE: TONE
or
3. NEW VOICE MAIL will replace the handset number HANDSET X when
the telephone is idle. To see the handset number temporarily, press
OFF/CLEAR.
Dial type
DIAL TYPE: PULSE
Using this menu, choose TONE or PULSE dialing
for all handsets. The telephone is factory set to
is TONE. Change this to PULSE only if you do not
have touch-tone dialing service.
Use CID/-VOLUME or DIR /VOLUME+ to select TONE
or PULSE, then press MENU/SELECT to save your
preference.
3.
SELECT
NOTE: If you have more than one handset, dial type changes made at
any handset will apply to all.
21
Directory
Pat Williams
555-1234
Shared directory
The directory is stored in the telephone base and
is shared by all handsets. Changes made on any
handset will apply to all.
NOTE: Only one handset can review the directory or caller ID log at a
time. If another handset attempts to enter the directory, its screen will display
NOT AVAILABLE and then TRY AGAIN LATER.
Memory capacity
The directory can store up to 50 entries. Each
entry can contain a number up to 32 digits, and a
name up to 16 letters. A convenient search feature can help you find and dial numbers quickly
(see page 25).
Timeouts and error messages
If you pause for too long while creating an entry,
the process will time out and it will be necessary
start again.
If all memory locations are in use, the screen will
display DIRECTORY FULL. You will not be able
to store a new number until an existing one is
deleted.
22
Directory
HANDSET 1
New directory entries
To create a new directory entry
1. MENU
Press MENU/SELECT, then press MENU/SELECT to
choose DIRECTORY. Press CID/-VOLUME to highlight STORE. Press MENU/SELECT, then enter the
telephone number when prompted.
>DIRECTORY
Use the dial pad to enter up to 32 digits or copy
a number from redial by pressing REDIAL/PAUSE and
then press CID/-VOLUME or DIR /VOLUME+ to locate
the number to copy. Press MENU/SELECT to copy
the number.
2. SELECT then
>STORE
• Press
MUTE/DELETE
to erase numbers.
• Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a P appears on the screen), if
you need to pause for accessing banking or longdistance services.
3. SELECT
ENTER NUMBER
Press MENU/SELECT to store the number on the
display. The display will show ALREADY SAVED if
the number is already in the directory.
4.
ENTER NUMBER
555-1234_
23
5. SELECT
ENTER NAME
555-1234
Directory
New directory entries
To enter a name
Use the dial pad and the chart below to enter a
name (up to 16 characters). Each press of a particular key will cause characters to be displayed in
the following order:
6.
Dial
key
’
space
Pat Williams_
555-1234
7. SELECT
Pat Williams
555-1234
Characters by number of key presses
The cursor moves to the right when you press
another dial pad key or DIR /VOLUME+. Press the
# key to enter a space. Press CID/-VOLUME to
move the cursor to the left. Press MUTE/DELETE to
erase letters if you make a mistake.
Press MENU/SELECT to store the new directory
entry. To edit an entry, see page 26.
NOTE: Each line can hold 16 digits, so if a number longer than 16 digits, the display will then alternate between the last 16 digits and the remaining
digits.
24
Directory
Directory search
To browse through the directory
HANDSET 1
1. DIR
Andrew
555-6789
Press DIR /VOLUME+ to display the first listing in
the directory. You can then use CID/-VOLUME or
DIR
/VOLUME+ to browse through the directory for
a specific entry. Entries will be displayed alphabetically by the first letter in the name. Press
OFF/CLEAR anytime to exit the directory.
NOTE: You can also display the first listing in the directory by first
pressing MENU/SELECT, then MENU/SELECT to choose DIRECTORY,
and then MENU/SELECT again to choose REVIEW.
To search by name
2.
or
Barbara
555-9876
- OR -
Jennifer
555-4321
Pat
555-1234
While an entry is displayed in the directory, press
a dial pad key (2-9) to start a quick name search.
The directory will display the first name beginning
with the first letter associated with a certain key
(if there is such a name entry).
NOTES:
1. Of the dial pad or quick search keys (2-9), each key corresponds to the
letters. Please refer to page xx for details.
2. If there is no name entry matching the first letter of the key, the directory
will display a name entry matching the second letter of the key.
If there is more than one entry beginning with the
same letter, it will be necessary to scroll through
all the names that begin with that letter before
seeing names that beginning with the next letter.
For example, if there are entries for Jennifer,
Jessie, Kevin and Linda in the directory, pressing
the dial pad key
once will show Jennifer, twice
for Jessie, three times for Kevin and four times
for Linda. If you press
, and if there is no name
entry which matches those letters, the directory
will show Jennifer because it is the name entry
which matches the next available letter (J) in the
directory.
25
Directory
HANDSET 1
To dial, edit or delete entries
To dial a displayed number
1. DIR
Andrew
555-6789
When any directory entry is displayed, press
PHONE/FLASH (or
SPEAKER) to dial the displayed
number.
To edit a name
2. SELECT
>EDIT NAME
3. SELECT
Andrew_
555-6789
When any directory entry is displayed, follow the
steps on the left to edit the name.
Press the CID/-VOLUME to move the cursor to the
left or DIR /VOLUME+ to move the cursor to the
right. Press MUTE/DELETE to erase characters, or
press and hold to erase all characters. Use the
dial pad keys to enter the correct name (see page
24).
4.
Andy_
555-6789
5. SELECT
Andy
555-6789
26
Directory
HANDSET 1
To dial, edit or delete entries
To edit a number
When any directory entry is displayed, follow the
steps on the left to edit the number.
1. DIR
Andrew
555-6789
2. SELECT then
>EDIT NUMBER
3. SELECT
Press the CID/-VOLUME to move the cursor to the
left or DIR /VOLUME+ to move the cursor to the
right. Press MUTE/DELETE to erase digits, or press
and hold to erase all digits. Use the dial pad keys
to enter the correct number (see page 23).
To delete an entry
When any directory entry is displayed, press
MUTE/DELETE to delete the displayed entry from
the directory. Once deleted, an entry cannot be
retrieved.
Andrew
555-6789_
NOTE: You can also delete the displayed entry by first pressing
then press CID/-VOLUME twice to choose
DELETE ENTRY, and then MENU/SELECT again to confirm.
MENU/SELECT
4.
Andrew
555-9876_
5. SELECT
Andrew
555-9876
27
Caller ID operation
Shared caller ID log
CHRISTINE SMITH
908-555-0100
The caller ID log is stored in the telephone base,
and is shared by all handsets. Changes made at
any one handset will apply to all.
10:01AM 11/23
NOTE: Only one handset can review the directory or caller ID log at a
time. If another handset attempts to enter the call log, the screen will display
NOT AVAILABLE and then TRY AGAIN LATER.
How caller ID works
If you subscribe to caller ID service provided by
your local telephone company, information about
each caller will be displayed between the first and
second ring.
Caller’s name
CHRISTINE SMITH
Caller’s number
Appears when
the call is missed
and un-reviewed.
908-555-0100
NEW
Time of call
10:01AM 11/23
Date of call
Information about the last 50 incoming calls is
stored in the call log. You can review the call log
to find out who has called, easily return the call,
or copy the caller’s name and number into the
directory.
When the call log is full, the earliest entry is
deleted to make room for new incoming call information.
If a call is answered before the information
appears on the screen, it will not be saved in the
call log.
NOTE: Caller ID features will work only if both you and the caller are in
areas offering caller ID service, and if both telephone companies use compatible equipment.
28
Caller ID operation
About names
Chris
908-555-0100
10:01AM 11/23
Names of callers will be displayed only if the
information is provided by your local telephone
company.
If the telephone number of the caller matches
an exact number in your directory, the name that
appears on screen will match the name already in
the directory.
(Example: If Christine Smith calls, her name will
appear as Chris if this is how it was entered in the
directory.
NOTE: The number shown in your caller ID will be in the format sent
by the telephone company. The telephone company usually delivers ten-digit
telephone numbers (area code plus telephone number). If the telephone
number of the person calling does not exactly match a number in your directory, the name will appear as delivered by the telephone company. For example
if the telephone company includes the area code and the directory number
does not, the name will appear as delivered by the telephone company.
Missed calls
6 MISSED CALLS
When a handset is in idle mode with calls unreviewed, its screen will show XX MISSED CALLS.
Unreviewed entries will be counted as missed
calls when the telephone is idle. Each time a call
log entry marked NEW is reviewed, the number of
missed calls decreases by one.
If there are too many missed calls and you don’t
want to review them one by one but still want to
keep them in the call log, press and hold OFF/
CLEAR for four seconds when the handset is idle.
All reviewed entries in the caller ID log will be
considered old, and the counter is reset to 0.
NOTE: XX MISSED CALLS will replace the handset number
HANDSET X when the telephone is idle. To see the handset number temporarily, press OFF/CLEAR.
29
Caller ID operation
6 MISSED CALLS
To review the call log
To review the call log
1. CID
Pat Williams
555-1234
NEW
10:31PM 11/23
2.
or
Jeffrey Adams
555-9876
NEW
10:21AM 11/23
Chris Thompson
908-555-0100
NEW
10:11AM 11/23
3. PHONE
- OR 3.
Press CID/-VOLUME to review the call log. The call
log displays the caller ID entries in reverse chronological order. The most recent call is displayed
first. Use CID/-VOLUME or DIR /VOLUME+ ����������
to scroll
through the list.
To return a call
Press PHONE/FLASH (or
displayed number.
SPEAKER)
to call the
Caller ID numbers may appear with an area code
that may not be required for local calls, or without a 1 that may be needed for long distance
calls. If the number displayed is not in the correct
format, you can change how it is dialed.
To change the number before dialing, press #
repeatedly to see different dialing options (you
can choose to dial with or without an area code,
and with or without the 1), then press PHONE/
FLASH (or
SPEAKER) to dial the number.
Chris Thompson
1-908-555-0100
NEW
10:21AM 11/23
Chris Thompson
1-555-0100
NEW
10:11AM 11/23
Chris Thompson
555-0100
NEW
10:11AM 11/23
4. PHONE
30
Caller ID operation
To review the call log
Other options
• Press MUTE/DELETE to delete the current entry
from the call log.
• Press and hold MUTE/DELETE to delete all entries
from the call log. When asked to confirm, press
CID/-VOLUME to choose YES then MENU/SELECT
to clear the call log of all entries, or press
CID/-VOLUME to choose NO then MENU/SELECT
to exit and leave all call log entries intact.
• Press MENU/SELECT to copy this entry into the
directory. If the name or number is not provided, you will be prompted to enter them (see
pages 23-24).
NOTE: If neither the name nor number are not provided, UNABLE TO
SAVE will be displayed.
31
Appendix
Screen icons, indicator lights & tones
Screen icons & alert tones
Screen icons
Battery charging (animated display).
Low battery (flashing); place handset in telephone base or
charger to recharge.
HANDSET 1
10:01AM
Speakerphone is in use.
MUTE
NEW
New voicemail messages are received.
11/23
Ringer off.
MUTE
NEW
Microphone is muted.
Missed and unreviewed calls.
Handset alert tones
Four short beeps
Press
CID/-VOLUME or DIR
/VOLUME+ and the
volume level is at the maximum or minimum.
Low battery warning.
Two beeps
Out of range from the telephone base while on a call.
Two short beeps
Confirmation tone Programming command completed successfully.
Indicator lights
CHARGE/IN USE
On when the cordless handset is properly positioned to charge in the telephone base.
Flashes during an incoming call’s ringing.
Flashes when handset is in use, or when another
telephone on the same line is in use.
VOICEMAIL
Flashes when there are new voicemail
(requires voicemail service from your local
telephone company).
SPEAKER
On when speakerphone is in use.
CHANGE
On when the cordless handset is properly
positioned to charge in the charger.
32
Appendix
Handset display screen messages
Screen display messages
XX MISSED CALLS
There are new calls in the caller ID log.
ALREADY SAVED
The telephone number entered is already
stored in the directory.
CALLING HS#X
The handset is calling another handset (for
intercom calls).
CALL LOG EMPTY
You are accessing an empty call log.
CHARGING
A handset with a low battery has been placed
to charge in the telephone base or charger.
CHECK BATTERY!
• The battery is not installed or not installed
properly in the handset.
-OR-
• The battery needs to be replaced.
-OR-
• An incorrect battery has been installed by
mistake. Use only the supplied battery or
AT&T replacement battery model 27910
(part number 89-0099-00-00).
CONNECTING ...
The handset has lost connection with the
telephone base.
DIRECTORY EMPTY
You are accessing an empty directory.
DIRECTORY FULL
You are saving to a full directory.
ENDED
You have just disconnected a call.
FORWARD TO:
The handset is to forward an external call
to another handset. (Press the destination
handset number.)
INTERCOM TO:
The handset is to initiate an intercom call
to another handset. (Press the destination
handset number.)
INCOMING CALL
There is an incoming call.
INTERCOM CALL
Another handset is calling.
INTERCOM ENDED
The intercom call has just been ended by the
person on either handset.
33
Appendix
Handset display screen messages
Screen display messages
LINE IN USE
A handset or another telephone on the same
line is in use.
LOW BATTERY
The battery needs to be recharged.
MICROPHONE ON
MUTE has been turned off and the person on
the other end can hear you.
MICROPHONE MUTED
The call is on mute.
NEW VOICE MAIL
There are new voicemail messages.
NO LINE
There is no telephone line connected.
NO SIGNAL and then
CALL ENDED
During a call, the handset is no longer connected with the telephone base. Try moving
it closer to the telephone base.
NOT AVAILABLE and
then TRY AGAIN LATER
Someone else is already using the directory
or call log which you are trying to access.
TRANSFER TO:
The handset is to transfer an external call
to another handset. (Press the destination
handset number.)
PAGING FROM BASE
The telephone base is paging handset(s).
PHONE
The handset is in use.
PLACE IN CHARGER
The battery is very low. The handset should
be placed in the telephone base or charger
for charging.
SAVED
The call log entry was saved to the directory
successfully.
SPEAKER
The handset speakerphone is on.
UNABLE TO CALL
Failed intercom or conference call (there are
already two handsets being used).
34
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com, or call 1 (800)
222-3111; in Canada, call 1 (866) 288-4268.
My telephone
does not work
at all
LOW BATTERY
is displayed on
screen
•
Make sure the battery pack is installed and charged correctly (see
page 8). For optimum daily performance, return the cordless handset
to the telephone base after use.
•
Make sure the power adapter is securely plugged into an outlet not
controlled by a wall switch.
•
Make sure the telephone line cord is plugged firmly into the telephone
base and the modular wall jack.
•
Unplug the unit’s electrical power. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset
and base to synchronize.
•
Charge the battery in the cordless handset for at least 16 hours.
•
Remove and re-insert the battery. If that still does not work, it may be
necessary to purchase a new battery pack.
•
������������������������������������������������������������������
Disconnect
the telephone base from the modular jack and plug in a
working telephone. If this telephone does not work, the problem is
probably in the wiring or the local service. Call the local telephone
company.
•
Place the handset in the base or charger for recharging.
•
Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base or charger
for 16 hours.
• ������������������������������������������������������������������
If the above measures do not correct the problem, the battery may
need to be replaced.
The battery does not
charge in the
handset or the
handset battery does not
accept charge
•
Make sure the handset is placed in the telephone base or charger
correctly. The CHARGE light on the telephone base or charger should
be on.
•
If the cordless handset is in the charger or in the telephone base but
the CHARGE light is not on, refer to “The CHARGE light is off” in this
section.
•
It may be necessary to purchase a new battery. Please refer to the
batteries section of this user’s manual.
• ��������������������������������������������������������������������
The telephone might be malfunctioning. Please refer to the Warranty
section of this user’s manual for further instruction.
35
Appendix
Troubleshooting
The CHARGE
light is off
•�������������������������������������������������������������������
Clean the metallic charging contacts on the cordless handsets and
telephone base each month using a pencil eraser or a dry non-abrasive fabric.
•���������������������������������������������������������������������
Make sure the power adapter and telephone line cords are plugged in
correctly and securely.
•������������������������������������������������������������������
Unplug the power adapter. Wait for 15 seconds before plugging it
back in. Allow up to one minute for the cordless handset and telephone base to reset.
• ��������������������������������������������������������������������
The telephone might be malfunctioning. Please refer to the Warranty
section of this user’s manual for further instruction.
There is no dial
tone
•��������������������������������������
First, try all the above suggestions.
•���������������������������������������������������������������������
Move the cordless handset closer to the telephone base. It might be
out of range.
•�����������������������������������������������������������������������
The telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
•
The telephone
does not ring
when there is
an incoming
call
�������������������������������������������������������������������
Disconnect
the base unit from the telephone jack and connect a different telephone. If there is no dial tone on the telephone either, the
problem is in your wiring or local service. Contact your local telephone company.
• ��������������������������������������������
Make sure the ringer is on ((See page 18).
• ��������������������������������������������������������������������
Make sure the telephone line cord and power adapter are plugged in
properly (see page 7).
• �������������������������������������������������������������������
The cordless handset may be too far from the telephone base. Move
it closer to the telephone base.
• ���������������������������������������������������������������������
There may be too many extension telephones on the telephone line to
allow all of them to ring simultaneously. Try unplugging some of them.
• �������������������������������������������������������������������
If the other telephones in your home are having the same problem,
the problem is in the wiring or local service. Contact the local telephone company (charges may apply).
•
Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from
the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
• ����������������������������������������������������������������������
Test a working telephone at the same telephone jack. If another telephone hast he same problem, the problem is in the telephone jack.
Contact your local telephone company (charges may apply).
• �����������������������������������������������������������������������
The telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
36
Appendix
Troubleshooting
•
Re-install the battery pack and place the cordless handset in the telephone base.
•
Wait for the cordless handset to synchronize with the telephone
base. To be safe, allow up to one minute for this to take place.
My phone
rings but
when I try to
answer the call
the handset
screen shows
CONNECTING…
•
The cordless handset may be too far from the telephone base. Move
closer to the telephone base and try to answer the call.
I cannot dial out
•
First, try all the above suggestions.
•
Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone
before producing a dial tone. Wait an extra second before dialing.
•
Makes sure the telephone is set to the correct dial mode (pulse dial
or tone dial) for the service in your area. Refer to the Setup section of
this user’s manual (page 21) to set the dial mode.
•
If the other telephones in your home are having the same problem,
the problem is in the wiring or local service. Contact your local telephone company (charges may apply).
•
Eliminate any background noise. Noise from a television, radio, or
other appliances may cause the telephone to not dial out properly.
If you cannot eliminate the background noise, first try muting the
cordless handset before dialing, or dialing from another room in your
home with less background noise.
• The handset may be out of range. Move it closer to the telephone
There is noise
base.
or interference
during a telephone conversation
My calls fade
out or cut in and
out when I am
using the cordless handset
•
Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the
appliance or telephone base to another outlet.
•
Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from
the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and other cordless telephones.
37
Appendix
Troubleshooting
•
Microwave ovens operate on the same frequency as your telephone.
It is normal to experience static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.
•
If your telephone is plugged in with a modem or a surge protector,
plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem
farther apart from each other, or use a different surge protector.
•
The layout of your home or office might be limiting the operating
range. Trying moving the base to another location, preferably a higher
location for better reception.
• Disconnect the telephone base from the modular jack and plug in a
corded telephone. If calls are still not clear, the problem is probably
in the wiring or local service. Contact your local service company
(charges may apply).
• Select channels 4 through 10 for your router (refer to the user’s manual of your router for more information).
•
If the other telephones in your home are having the same problem,
the problem is in the wiring or local service. Contact the local telephone company (charges may apply).
• Do you have DSL service? If yes, you need to have a DSL filter
installed at every telephone jack that has a telephone connected to it.
Contact your DSL service provider for filter information.
I hear other
calls when
using the telephone
• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably
in the wiring or local service. Call your local telephone company.
My caller ID
features are
not working
properly
•
•
•
•
The system
does not
receive caller ID
or the system
does not display
caller ID during
call waiting
Caller ID is a subscription service. You must subscribe to this service
from your local telephone company for this feature to work on your
telephone.
The caller may not be calling from an area which supports caller ID.
Both you and the caller’s telephone companies must use equipment
which are compatible with caller ID service.
If you subscribe to DSL service, install a noise filter to the telephone
line between the base unit and the telephone line jack. Contact your
DSL service provider for filter information.
•
Make sure you subscribe to Caller ID with Call Waiting features services provided by the local telephone company.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment
which are compatible with caller ID service.
• ��������������������
If you subscribe to DSL
�����������������������������������������������������
service, install a noise filter to the telephone
line between the base unit and the telephone line jack. Contact your
DSL service provider for filter information.
38
Appendix
Troubleshooting
Common cure
for electronic
equipment
•
If the unit is not responding normally, trying putting the cordless
handset in the telephone base or the charger. If it does not seem to
respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone
base.
4. Re-install the battery pack and place the cordless handset into the
telephone base or charger.
5. Wait for the cordless handset to synchronize its connection with
the telephone base. To be safe, allow up to one minute for this to take
place.
39
Appendix
Important safety instructions
This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual.
Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak.
If you suspect a gas leak, report it immediately, but use a telephone away
from the area where gas is leaking. If this product is a cordless model,
make sure the base is also away from the area.
• Do not use this product near water, or when you are wet. For example,
do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays
for cleaning. If the product comes in contact with any liquids, unplug any
line or power cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can trip over
any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting in this
user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the limited warranty. Do not open this product except as may
be directed in your user’s manual. Opening the product or reassembling it
incorrectly may expose you to hazardous voltages or other risks.
• If this product has user-replaceable batteries, replace batteries only
as described in your user’s manual. Do not burn or puncture batteries
— they contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a polarized plug
with one wide prong, it may not fit in non-polarized outlets. Do not defeat
the purpose of these plugs. If they do not fit in your outlet, the outlet
should be replaced by an electrician.
CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222–3111.
In Canada, call 1 (866) 288-4268.
40
Appendix
Important safety instructions
Especially about cordless telephones
• Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base
and the handset by radio waves, so there is a possibility that your cordless
phone conversations could be intercepted by radio receiving equipment
within range of the cordless handset. For this reason, you should not
think of cordless phone conversations as being as private as those on
corded phones.
• Electrical power: The base unit of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be
controlled by a wall switch. Calls cannot be made from the handset if
the base unit is unplugged or switched off, or if the electrical power is
interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent
such interference, do not place the base unit of the cordless telephone
near or on top of a TV or VCR. If interference is experienced, moving the
cordless telephone farther away from the TV or VCR will often reduce or
eliminate the interference.
• Rechargeable batteries: This product contains either nickel-cadmium or
nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to short the battery with conducting material such as
rings, bracelets, and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery
charger.
• Nickel-cadmium rechargeable batteries: Must be recycled or disposed of
properly. Do not dispose of in household garbage. Do not burn or puncture.
Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect
and recycle nickel-cadmium rechargeable batteries when taken out of service within the United States.
These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call
1 (800) 8 BATTERY for locations accepting spent nickel-cadmium Batteries.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries
in a safe manner. Do not burn or puncture. Like other batteries of this type,
if burned or punctured, they could release caustic material which could
cause injury.
41
Appendix
Important safety instructions
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR had recommended to physicians that:
Pacemaker patients
• Should keep wireless phones at least six inches from the pacemaker.
• Should NOT place wireless phones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless phone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless phones.
Especially about telephones answering systems
Two-way recording: This unit does not sound warning beeps to let the other
party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone
call, you should start the recording process and then inform the other party
that you are recording the call.
SAVE THESE INSTRUCTIONS
42
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally
be used for connecting to a single line and an RJ14 jack for two lines. See
Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For
repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance
notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone company is
required to inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operation,
or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
43
Appendix
FCC Part 68 and ACTA
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you
do store or test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late
evening.
44
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules.
These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• ��������������������������������������������
Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The base unit shall be installed and used such
that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip.
45
Appendix
Limited warranty
The AT&T brands are used under license. Any repair, replacement or warranty
service, and all questions about this product should be directed to: Advanced
American Telephones, 1 (800) 222-3111 or www.telephones.att.
com. In Canada, call 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product, Advanced American
Telephones (“AAT”), warrants to the holder of a valid proof of purchase
(“CONSUMER” or “YOU”) that the product and all accessories provided by
AAT in the sales package (“PRODUCT”) are free from material defects in
material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation
instructions. This limited warranty extends only to the consumer for products purchased and used in the United States of America.
2. What will AAT do if the product is not free from material defects in materials and workmanship during the limited warranty period (“MATERIALLY
DEFECTIVE PRODUCT”)?
During the limited warranty period, AAT’s authorized service representative will repair or replace, at AAT’s option, without charge, a materially
defective product. If AAT repairs this product, AAT may use new or refurbished replacement parts. If AAT chooses to replace this product, AAT may
replace it with a new or refurbished product of the same or similar design.
AAT will return repaired or replacement products to you in working condition.
AAT will retain defective parts, modules, or equipment. Repair or replacement of product, at AAT’s option, is your exclusive remedy. You should
expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the product extends for ONE (1) YEAR from
the date of purchase.
If AAT repairs or replaces a materially defective product under the terms
of this limited warranty, this limited warranty also applies to repaired or
replacement products for a period of either (a) 90 days from the date the
repaired or replacement product is shipped to you or (b) the time remaining on the original one-year limited warranty, whichever is longer.
46
Appendix
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• product that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• product that has been damaged due to repair, alteration, or modification
by anyone other than an authorized service representative of AAT; or
• product to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• product to the extent that the problem is caused by use with non-AAT
accessories; or
• product whose warranty/quality stickers, product serial number plates or
electronic serial numbers have been removed, altered or rendered illegible; or
• product purchased, used, serviced, or shipped for repair from outside the
United States, or used for commercial or institutional purposes (including
but not limited to products used for rental purposes); or
• product returned without valid proof of purchase (see 6 below); or
• charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call 1-800222-3111 (In Canada, please dial 1-866-288-4268) for instructions
regarding where to return the product. Before calling for service, please
check the user’s manual. A check of the product controls and features
may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or
handling charges incurred in the transport of product(s) to the service
location. AAT will return repaired or replaced product under this limited
warranty to you, transportation, delivery or handling charges prepaid. AAT
assumes no risk for damage or loss of the product in transit.
If the product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, AAT will notify
you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping
costs for the repair of products that are not covered by this limited warranty.
47
Appendix
Limited warranty
6. What must you return with the product to get warranty service?
You must:
a return the entire original package and contents including the product to
the AAT service location along with a description of the malfunction or
difficulty;
b include “valid proof of purchase” (sales receipt) identifying the product
purchased (product model) and the date of purchase or receipt (keep a
copy for your records); and
c provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and
AAT. It supersedes all other written or oral communications related to
this product. AAT provides no other warranties for this product. The warranty exclusively describes all of AAT’s responsibilities regarding the product. There are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on any such
modification.
State Law Rights: This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Limitations:
Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the product is fit for ordinary
use) are limited to one year from date of purchase.
Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
In no event shall AAT be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or
revenue, inability to use the product, or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the
use of this product.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to
you.
Please retain your receipt as your proof of purchase.
48
Appendix
Technical specifications
RF frequency band
(handset to base)
2400 MHz — 2483.5 MHz
RF frequency band
(base to handset)
2400 MHz - 2483.5 MHz
Channels
95
Operating temperature
32°F — 122°F
0°C — 50°C
Base unit voltage
(AC adapter input)
AC 117V 60Hz
Base unit voltage
(AC adapter output)
DC 9V 300mA
Handset voltage
3.6V 600mAh Ni-MH Battery Pack
Charger voltage
(AC adapter output)
DC 9V 150mA
Replacement battery
Battery Model 27910
Part Number 89-0099-00-00
Telephone operating range
This cordless telephone operates with the maximum power allowed by the
Federal Communications Commission (FCC). Even so, the handset(s) and telephone base can communicate over only a certain distance - which can vary
with the locations of the telephone base and handset(s), the weather, the layout, and the construction of your home or office.
49
Appendix
Index
AC adapter, 7
Alert tones, 32
Answering calls, 11
Intercom, 15
Incoming call log, 29
Incoming calls, answering, 11
Indicator lights, 32
Battery charging, 8
Battery installation, 8
Belt clip, 10
Last number redial, 11
Low battery, 8
Call waiting, 13
Call forward, 16
Call transfer, 17
Caller ID, 29
add entries to phone directory, 31
delete entries, 31
dial entries, 30
CID, 30
Clear voicemail indication, 21
Making calls, 11
Menus, 18
Mute, 14
Names,
enter into directory, 23
search for, 25
Operating range, 5
Delete call log entries, 31
Delete redial entries, 12
Dialing,
from a CID record, 30
directory dialing, 26
Directory, 22
dial number, 26
edit entries, 26
name search, 25
new entries, 23
Quick reference guide, 2-3
Receiving calls, 11
Recharging, 8
Redial, 11
Ring silencing, 14
Ring tone options, 19
Search for names, 25
Speakerphone, 11
Switchhook flash, 13
Elapsed time, 11
Ending calls, 11
Flash (switchhook flash), 13
Technical specifications, 49
Troubleshooting, 35
Hands-free use, 11
Handset locator, 12
Headset, 10
Volume controls, 13
50
www.telephones.att.com
Copyright © 2006 Advanced American Telephones. All rights reserved.
AT&T and the Globe symbol are trademarks of AT&T Corp.,
licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 11/06.
91-001011-010-000
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