VTech Telecommunications 80-5312-00 2.4 GHz Cordless Telephone System User Manual 2

VTech Telecommunications Ltd 2.4 GHz Cordless Telephone System 2

User Manual 2

18Telephone operationHandset settingsUsing the menu, settings of the handset can be changed.Press MENU/SELECT, then use CID/-VOLUME or DIR /VOLUME+ to display the feature to be changed. When scrolling through the menu, the displayed menu item is always highlighted with a > sym-bol. Press MENU/SELECT to select the displayed menu item.Press OFF/CLEAR anytime to cancel an operation, back up to the previous menu, or exit the menu display.Ringer volumeUsing this menu, the ringer volume level can be adjusted (1-6), or turned off (0). Use CID/-VOLUME or DIR  /VOLUME+ to sample each volume level, then press MENU/SELECT to confirm your selection. NOTE: The ringer volume level also determines the volume for inter-com calls (see page 15) and the paging tone when initiating the handset loca-tor feature (see page 12). If the handset ringer volume level is turned to off (0), that handset is silenced for all incoming calls and paging.>RINGER VOLUME RINGER:1. MENU then twice3.  or RINGER: OFF4. SELECTRINGER:2. SELECT
19Telephone operationHandset settingsRinger toneThis feature allows you to choose one of 10 ringer tones. Use CID/-VOLUME or DIR  /VOLUME+ to sample each ringer tone, then press MENU/SELECT to confirm your selection.Key toneThe handset is factory set to beep with each key press. Use CID/-VOLUME or DIR  /VOLUME+ to select ON or OFF, then press MENU/SELECT to save your preference. NOTE: If OFF is selected, there will not be any beep tone when the keys are pressed.RINGER TONE: 61. MENU then three times 2. SELECT then  or 3. SELECT>RINGER TONE 3. SELECTKEY TONE: ON1. MENU then four times 2. SELECT then  or >KEY TONE KEY TONE: OFF
20Telephone operationHandset settingsLanguageThis feature allows you to select the language used in all menus and screen displays. Use CID/-VOLUME or DIR  /VOLUME+ to select ENGLISH, FRANCAIS or ESPANOL, then press MENU/SELECT to save your preference.>ENGLISH 1. MENU then five times 2. SELECT then  or >LANGUAGE >ESPANOL >FRANCAIS 3. SELECT
21Telephone operationHandset settingsClear voicemail indication If you subscribe to voicemail services provided by your local telephone company, a message NEW VOICE MAIL and a icon will be displayed on all handset screens. The VOICEMAIL light on the telephone base will flash. Follow the steps on the left to manually remove the NEW VOICE MAIL message, the icon, and turn off the VOICEMAIL light.NOTES: 1. This only turns off the displayed NEW VOICE MAIL message, icon, and the VOICEMAIL light; it does not delete the voicemail message(s). Use this feature when the telephone indicates there is voicemail when you have none or you have accessed your voicemail from a different telephone line (while away from home). If there is actually a new voicemail message, your local telephone company will continue to send message, which will cause the NEW VOICE MAIL message and the icon to get display again, and the VOICEMAIL light to turn back on.2. Telephone company voicemail may alert you to new messages with a stutter, (broken) dial tone. Contact your telephone company for more details.3. NEW VOICE MAIL will replace the handset number HANDSET X when the telephone is idle. To see the handset number temporarily, press OFF/CLEAR.Dial typeUsing this menu, choose TONE or PULSE dialing for all handsets. The telephone is factory set to is TONE. Change this to PULSE only if you do not have touch-tone dialing service.Use CID/-VOLUME or DIR  /VOLUME+ to select TONE or PULSE, then press MENU/SELECT to save your preference.NOTE: If you have more than one handset, dial type changes made at any handset will apply to all.CLEAR: YES1. MENU then six times 2. SELECT then  or >CLR VOICE MAIL 3. SELECTDIAL TYPE: TONE1. MENU then seven times 2. SELECT then  or >DIAL TYPE DIAL TYPE: PULSE3. SELECT
22DirectoryShared directoryThe directory is stored in the telephone base and is shared by all handsets. Changes made on any handset will apply to all.NOTE: Only one handset can review the directory or caller ID log at a time. If another handset attempts to enter the directory, its screen will display NOT AVAILABLE and then TRY AGAIN LATER.Memory capacityThe directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters. A convenient search fea-ture can help you find and dial numbers quickly (see page 25).Timeouts and error messagesIf you pause for too long while creating an entry, the process will time out and it will be necessary start again.If all memory locations are in use, the screen will display DIRECTORY FULL. You will not be able to store a new number until an existing one is deleted.Pat Williams555-1234
23Directory New directory entriesTo create a new directory entryPress MENU/SELECT, then press MENU/SELECT to choose DIRECTORY. Press CID/-VOLUME to high-light STORE. Press MENU/SELECT, then enter the telephone number when prompted. Use the dial pad to enter up to 32 digits or copy a number from redial by pressing REDIAL/PAUSE and then press CID/-VOLUME or DIR  /VOLUME+ to locate the number to copy. Press MENU/SELECT to copy the number. • Press MUTE/DELETE to erase numbers.• Press and hold REDIAL/PAUSE to enter a three-sec-ond dialing pause (a P appears on the screen), if you need to pause for accessing banking or long-distance services.Press MENU/SELECT to store the number on the display. The display will show ALREADY SAVED if the number is already in the directory.>DIRECTORY >STORE ENTER NUMBER _ENTER NUMBER 555-1234_ HANDSET 11. MENU2. SELECT then 3. SELECT4.
24DirectoryNew directory entriesTo enter a nameUse the dial pad and the chart below to enter a name (up to 16 characters). Each press of a par-ticular key will cause characters to be displayed in the following order:The cursor moves to the right when you press another dial pad key or DIR  /VOLUME+. Press the # key to enter a space. Press CID/-VOLUME to move the cursor to the left. Press MUTE/DELETE to erase letters if you make a mistake.Press MENU/SELECT to store the new directory entry. To edit an entry, see page 26.NOTE: Each line can hold 16 digits, so if a number longer than 16 dig-its, the display will then alternate between the last 16 digits and the remaining digits.Characters by number of key pressesDialkey1234567890#1ADGJMP TW0space#BEHKNQUX?’CFILORVY!,23456S8Z/-adgjm7t9(.behknpuw)&cfiloqvx@rysz1 2 3 4 5 6 7 8 9Pat Williams_ ENTER NAMEPat Williams 555-12345. SELECT555-12346. 555-12347. SELECT
25Directory Directory searchTo browse through the directoryPress DIR  /VOLUME+ to display the first listing in the directory. You can then use CID/-VOLUME or DIR  /VOLUME+ to browse through the directory for a specific entry. Entries will be displayed alpha-betically by the first letter in the name. Press OFF/CLEAR anytime to exit the directory.NOTE: You can also display the first listing in the directory by first pressing MENU/SELECT, then MENU/SELECT to choose DIRECTORY, and then MENU/SELECT again to choose REVIEW.To search by nameWhile an entry is displayed in the directory, press a dial pad key (2-9) to start a quick name search. The directory will display the first name beginning with the first letter associated with a certain key (if there is such a name entry).NOTES: 1. Of the dial pad or quick search keys (2-9), each key corresponds to the letters. Please refer to page xx for details.2. If there is no name entry matching the first letter of the key, the directory will display a name entry matching the second letter of the key. If there is more than one entry beginning with the same letter, it will be necessary to scroll through all the names that begin with that letter before seeing names that beginning with the next letter.For example, if there are entries for Jennifer, Jessie, Kevin and Linda in the directory, pressing the dial pad key once will show Jennifer, twice for Jessie, three times for Kevin and four times for Linda. If you press , and if there is no name entry which matches those letters, the directory will show Jennifer because it is the name entry which matches the next available letter (J) in the directory.5 7 - OR -Jennifer555-4321Pat555-1234HANDSET 1Andrew555-6789Barbara555-98761. DIR2. or
26DirectoryTo dial, edit or delete entriesTo dial a displayed numberWhen any directory entry is displayed, press PHONE/FLASH (or SPEAKER) to dial the displayed number.To edit a nameWhen any directory entry is displayed, follow the steps on the left to edit the name.Press the CID/-VOLUME to move the cursor to the left or DIR  /VOLUME+ to move the cursor to the right. Press MUTE/DELETE to erase characters, or press and hold to erase all characters. Use the dial pad keys to enter the correct name (see page 24).HANDSET 1Andrew555-67891. DIR>EDIT NAME2. SELECTAndrew_555-67893. SELECTAndy_555-67894. Andy555-67895. SELECT
27Directory To dial, edit or delete entriesTo edit a numberWhen any directory entry is displayed, follow the steps on the left to edit the number.Press the CID/-VOLUME to move the cursor to the left or DIR  /VOLUME+ to move the cursor to the right. Press MUTE/DELETE to erase digits, or press and hold to erase all digits. Use the dial pad keys to enter the correct number (see page 23).To delete an entryWhen any directory entry is displayed, press MUTE/DELETE to delete the displayed entry from the directory. Once deleted, an entry cannot be retrieved.NOTE: You can also delete the displayed entry by first pressing MENU/SELECT then press CID/-VOLUME twice to choose DELETE ENTRY, and then MENU/SELECT again to confirm.HANDSET 1Andrew555-67891. DIR>EDIT NUMBER2. SELECT  then Andrew555-6789_3. SELECTAndrew555-9876_4.Andrew555-98765. SELECT
Caller ID operationShared caller ID log The caller ID log is stored in the telephone base, and is shared by all handsets. Changes made at any one handset will apply to all. NOTE: Only one handset can review the directory or caller ID log at a time. If another handset attempts to enter the call log, the screen will display NOT AVAILABLE and then TRY AGAIN LATER.How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring.Information about the last 50 incoming calls is stored in the call log. You can review the call log to find out who has called, easily return the call, or copy the caller’s name and number into the directory.When the call log is full, the earliest entry is deleted to make room for new incoming call infor-mation.If a call is answered before the information appears on the screen, it will not be saved in the call log.NOTE: Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compati-ble equipment.28CHRISTINE SMITH908-555-010010:01AM 11/23CHRISTINE SMITH908-555-0100 NEW 10:01AM 11/23Caller’s nameCaller’s numberTime of callDate of callAppears when the call is missed and un-reviewed.
29Caller ID operationAbout names Names of callers will be displayed only if the information is provided by your local telephone company. If the telephone number of the caller matches an exact number in your directory, the name that appears on screen will match the name already in the directory. (Example: If Christine Smith calls, her name will appear as Chris if this is how it was entered in the directory.NOTE: The number shown in your caller ID will be in the format sent by the telephone company. The telephone company usually delivers ten-digit telephone numbers (area code plus telephone number). If the telephone number of the person calling does not exactly match a number in your directo-ry, the name will appear as delivered by the telephone company. For example if the telephone company includes the area code and the directory number does not, the name will appear as delivered by the telephone company.Missed calls When a handset is in idle mode with calls unre-viewed, its screen will show XX MISSED CALLS.Unreviewed entries will be counted as missed calls when the telephone is idle. Each time a call log entry marked NEW is reviewed, the number of missed calls decreases by one.If there are too many missed calls and you don’t want to review them one by one but still want to keep them in the call log, press and hold OFF/CLEAR for four seconds when the handset is idle. All reviewed entries in the caller ID log will be considered old, and the counter is reset to 0.NOTE: XX MISSED CALLS will replace the handset number HANDSET X when the telephone is idle. To see the handset number tempo-rarily, press OFF/CLEAR. 6 MISSED CALLSChris908-555-010010:01AM 11/23
30Caller ID operationTo review the call logTo review the call logPress CID/-VOLUME to review the call log. The call log displays the caller ID entries in reverse chron-ological order. The most recent call is displayed first. Use CID/-VOLUME or DIR  /VOLUME+ to scrollto scroll through the list.To return a callPress PHONE/FLASH (or SPEAKER) to call the displayed number. Caller ID numbers may appear with an area code that may not be required for local calls, or with-out a 1 that may be needed for long distance calls. If the number displayed is not in the correct format, you can change how it is dialed.To change the number before dialing, press # repeatedly to see different dialing options (you can choose to dial with or without an area code, and with or without the 1), then press PHONE/FLASH (or SPEAKER) to dial the number.6 MISSED CALLSPat Williams555-1234 NEW 10:31PM 11/23Jeffrey Adams555-9876 NEW10:21AM 11/23Chris Thompson908-555-0100 NEW10:11AM 11/231. CID2. or 3. PHONEChris Thompson1-908-555-0100 NEW10:21AM 11/23Chris Thompson1-555-0100 NEW10:11AM 11/23Chris Thompson555-0100 NEW10:11AM 11/234. PHONE- OR -3. ###
31Caller ID operationTo review the call logOther options• Press MUTE/DELETE to delete the current entry from the call log.• Press and hold MUTE/DELETE to delete all entries from the call log. When asked to confirm, press CID/-VOLUME to choose YES then MENU/SELECT to clear the call log of all entries, or press CID/-VOLUME to choose NO then MENU/SELECT to exit and leave all call log entries intact.• Press MENU/SELECT to copy this entry into the directory. If the name or number is not pro-vided, you will be prompted to enter them (see pages 23-24).NOTE: If neither the name nor number are not provided, UNABLE TO SAVE will be displayed.
32AppendixScreen icons, indicator lights & tonesIndicator lightsCHARGE/IN USEOn when the cordless handset is properly posi-tioned to charge in the telephone base.Flashes during an incoming call’s ringing.Flashes when handset is in use, or when another telephone on the same line is in use.SPEAKEROn when speakerphone is in use.Screen icons & alert tonesHANDSET 110:01AM 11/23NEWMUTERinger off.MUTE Microphone is muted.NEW Missed and unreviewed calls.Two short beeps Press CID/-VOLUME or DIR  /VOLUME+ and the volume level is at the maximum or minimum.Screen iconsHandset alert tonesFour short beeps Low battery warning.Two beeps Out of range from the telephone base while on a call.Confirmation tone Programming command completed successfully.Battery charging (animated display).Low battery (flashing); place handset in telephone base or charger to recharge.Speakerphone is in use.New voicemail messages are received.VOICEMAILFlashes when there are new voicemail (requires voicemail service from your local telephone company).CHANGEOn when the cordless handset is properly positioned to charge in the charger.
33AppendixHandset display screen messagesDIRECTORY EMPTY You are accessing an empty directory.ENDED You have just disconnected a call.CALL LOG EMPTY You are accessing an empty call log.Screen display messagesXX MISSED CALLS There are new calls in the caller ID log.CONNECTING ... The handset has lost connection with the telephone base.ALREADY SAVED The telephone number entered is already stored in the directory.CHECK BATTERY! • The battery is not installed or not installed properly in the handset. -OR-• The battery needs to be replaced. -OR-• An incorrect battery has been installed by mistake. Use only the supplied battery or AT&T replacement battery model 27910 (part number 89-0099-00-00).DIRECTORY FULL You are saving to a full directory.CHARGING A handset with a low battery has been placed to charge in the telephone base or charger.The handset is calling another handset (for intercom calls).CALLING HS#XThe handset is to forward an external call to another handset. (Press the destination handset number.)FORWARD TO:INCOMING CALL There is an incoming call.Another handset is calling.INTERCOM CALLThe handset is to initiate an intercom call to another handset. (Press the destination handset number.)INTERCOM TO:The intercom call has just been ended by the person on either handset.INTERCOM ENDED
34AppendixLINE IN USE A handset or another telephone on the same line is in use.Handset display screen messagesScreen display messagesLOW BATTERYNO LINEPHONE The handset is in use.MUTE has been turned off and the person on the other end can hear you.MICROPHONE ONSomeone else is already using the directory or call log which you are trying to access.NOT AVAILABLE and then TRY AGAIN LATERSAVED The call log entry was saved to the directory successfully.PAGING FROM BASEFailed intercom or conference call (there are already two handsets being used).UNABLE TO CALLThe telephone base is paging handset(s).SPEAKER The handset speakerphone is on.The battery is very low. The handset should be placed in the telephone base or charger for charging.PLACE IN CHARGERThere is no telephone line connected.NEW VOICE MAIL There are new voicemail messages.The battery needs to be recharged.MICROPHONE MUTED The call is on mute.The handset is to transfer an external call to another handset. (Press the destination handset number.)TRANSFER TO:During a call, the handset is no longer con-nected with the telephone base. Try moving it closer to the telephone base.NO SIGNAL and then CALL ENDED
35AppendixTroubleshootingIf you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268.My telephone does not work at all• Make sure the battery pack is installed and charged correctly (see page 8). For optimum daily performance, return the cordless handset to the telephone base after use.• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.• Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack.• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to synchronize.• Charge the battery in the cordless handset for at least 16 hours.• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery pack.• Disconnect the telephone base from the modular jack and plug in aDisconnect the telephone base from the modular jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.LOW BATTERY is displayed on screen• Place the handset in the base or charger for recharging.• Remove and re-install the battery and use it normally until fully dis-charged, then recharge the handset on the telephone base or charger for 16 hours.• If the above measures do not correct the problem, the battery mayIf the above measures do not correct the problem, the battery may need to be replaced.The bat-tery does not charge in the handset or the handset bat-tery does not accept charge• Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the telephone base or charger should be on.• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not on, refer to “The CHARGE light is off” in this section.• It may be necessary to purchase a new battery. Please refer to the batteries section of this user’s manual.• The telephone might be malfunctioning. Please refer to the WarrantyThe telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
36AppendixThere is no dial tone• First, try all the above suggestions. First, try all the above suggestions.• Move the cordless handset closer to the telephone base. It might be Move the cordless handset closer to the telephone base. It might be out of range.• The telephone line cord might be malfunctioning. Try installing a new The telephone line cord might be malfunctioning. Try installing a new telephone line cord.• Disconnect the base unit from the telephone jack and connect a dif-Disconnect the base unit from the telephone jack and connect a dif-ferent telephone. If there is no dial tone on the telephone either, the problem is in your wiring or local service. Contact your local tele-phone company.The telephone does not ring when there is an incoming call• Make sure the ringer is on ((See page 18). Make sure the ringer is on ((See page 18). • Make sure the telephone line cord and power adapter are plugged in Make sure the telephone line cord and power adapter are plugged in properly (see page 7).• The cordless handset may be too far from the telephone base. Move The cordless handset may be too far from the telephone base. Move it closer to the telephone base.• There may be too many extension telephones on the telephone line to There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.• If the other telephones in your home are having the same problem, If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local tele-phone company (charges may apply).• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio tow-ers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appli-ances, and other cordless telephones.• Test a working telephone at the same telephone jack. If another tele- Test a working telephone at the same telephone jack. If another tele-phone hast he same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply).• The telephone line cord might be malfunctioning. Try installing a new The telephone line cord might be malfunctioning. Try installing a new telephone line cord.Troubleshooting• Clean the metallic charging contacts on the cordless handsets and Clean the metallic charging contacts on the cordless handsets and telephone base each month using a pencil eraser or a dry non-abra-sive fabric.• Make sure the power adapter and telephone line cords are plugged in Make sure the power adapter and telephone line cords are plugged in correctly and securely.• Unplug the power adapter. Wait for 15 seconds before plugging it Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and tele-phone base to reset.• The telephone might be malfunctioning. Please refer to the WarrantyThe telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.The CHARGE light is off
37AppendixTroubleshootingMy phone rings but when I try to answer the call the handset screen shows CONNECTING…• The cordless handset may be too far from the telephone base. Move closer to the telephone base and try to answer the call.I cannot dial out • First, try all the above suggestions.• Make sure there is a dial tone before dialing. It is normal if the cord-less handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.• Makes sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in your area. Refer to the Setup section of this user’s manual (page 21) to set the dial mode.• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local tele-phone company (charges may apply).• Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise. There is noise or interference during a tele-phone conversa-tion• The handset may be out of range. Move it closer to the telephone base.My calls fade out or cut in and out when I am using the cord-less handset• Appliances or other cordless telephones plugged into the same cir-cuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio tow-ers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appli-ances, wireless routers, and other cordless telephones.• Re-install the battery pack and place the cordless handset in the tel-ephone base.• Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to one minute for this to take place.
38AppendixTroubleshootingMy caller ID features are not working properly• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.• The caller may not be calling from an area which supports caller ID.• Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.• If you subscribe to DSL service, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL service provider for filter information.The system does not receive caller ID or the system does not display caller ID during call waiting• Make sure you subscribe to Caller ID with Call Waiting features ser-vices provided by the local telephone company. • The caller may not be calling from an area which supports caller ID.• Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.• If you subscribe to DSL service, install a noise filter to the telephoneIf you subscribe to DSL service, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL service provider for filter information.I hear other calls when using the tel-ephone• Disconnect the telephone base from the telephone jack. Plug in a dif-ferent telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the micro-wave oven is operating. Do not install this telephone in the same out-let or near a microwave oven.• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different loca-tion. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. • The layout of your home or office might be limiting the operating range. Trying moving the base to another location, preferably a higher location for better reception.• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).• Select channels 4 through 10 for your router (refer to the user’s man-ual of your router for more information).• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local tel-ephone company (charges may apply).• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.
39AppendixTroubleshooting• If the unit is not responding normally, trying putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset. 3. Wait a few minutes before connecting power to the telephone base. 4. Re-install the battery pack and place the cordless handset into the telephone base or charger. 5. Wait for the cordless handset to synchronize its connection with the telephone base. To be safe, allow up to one minute for this to take place.Common cure for electronic equipment
40AppendixImportant safety instructionsThis symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Safety information• Read and understand all instructions in the user’s manual. Observe all markings on the product.• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area.• Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.• Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.• If this product does not operate normally, read Troubleshooting in this user’s manual. If you cannot solve the problem, or if the product is dam-aged, refer to the limited warranty. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.• If this product has user-replaceable batteries, replace batteries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.• If this product has a three-prong (grounding) plug or a polarized plug with one wide prong, it may not fit in non-polarized outlets. Do not defeat the purpose of these plugs. If they do not fit in your outlet, the outlet should be replaced by an electrician. CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222–3111. In Canada, call 1 (866) 288-4268.
41AppendixImportant safety instructionsEspecially about cordless telephones• Privacy: The same features that make a cordless phone convenient cre-ate some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless phone conversations as being as private as those on corded phones.• Electrical power: The base unit of this cordless telephone must be con-nected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the base unit is unplugged or switched off, or if the electrical power is interrupted.• Potential TV interference: Some cordless telephones operate at frequen-cies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the base unit of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. • Rechargeable batteries: This product contains either nickel-cadmium or nickel-metal hydride rechargeable batteries. Exercise care in handling bat-teries in order not to short the battery with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.• Nickel-cadmium rechargeable batteries: Must be recycled or disposed of properly. Do not dispose of in household garbage. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-cadmium rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8 BATTERY for locations accepting spent nickel-cadmium Batteries. • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
42AppendixImportant safety instructionsPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR had recommended to physicians that:Pacemaker patients• Should keep wireless phones at least six inches from the pacemaker.• Should NOT place wireless phones directly over the pacemaker, such as in a breast pocket, when it is turned ON.• Should use the wireless phone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless phones.Especially about telephones answering systemsTwo-way recording: This unit does not sound warning beeps to let the other party know that the call is being recorded. To ensure that you are in compli-ance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call.SAVE THESE INSTRUCTIONS
43AppendixFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This iden-tifier must be provided to your local telephone company upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a com-patible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the con-nection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equip-ment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.
44AppendixFCC Part 68 and ACTAIf this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emer-gency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:• Remain on the line and briefly explain the reason for the call before hang-ing up.• Perform such activities in off-peak hours, such as early morning or late evening.
45AppendixFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television recep-tion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the follow-ing measures:• Reorient or relocate the receiving antenna. Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a dis-tance of approximately 20 cm (8 inches) or more. If you choose to use a clip-ping device, please make sure to only use the supplied AT&T belt clip.
46AppendixLimited warrantyThe AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1 (800) 222-3111 or www.telephones.att.com. In Canada, call 1 (866) 288-4268.1. What does this limited warranty cover? The manufacturer of this AT&T-branded product, Advanced American Telephones (“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER” or “YOU”) that the product and all accessories provided by AAT in the sales package (“PRODUCT”) are free from material defects in material and workmanship, pursuant to the following terms and condi-tions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the consumer for prod-ucts purchased and used in the United States of America.2. What will AAT do if the product is not free from material defects in mate-rials and workmanship during the limited warranty period (“MATERIALLY DEFECTIVE PRODUCT”)? During the limited warranty period, AAT’s authorized service representa-tive will repair or replace, at AAT’s option, without charge, a materially defective product. If AAT repairs this product, AAT may use new or refur-bished replacement parts. If AAT chooses to replace this product, AAT may replace it with a new or refurbished product of the same or similar design. AAT will return repaired or replacement products to you in working condi-tion. AAT will retain defective parts, modules, or equipment. Repair or replace-ment of product, at AAT’s option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days.3. How long is the limited warranty period? The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase. If AAT repairs or replaces a materially defective product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement products for a period of either (a) 90 days from the date the repaired or replacement product is shipped to you or (b) the time remain-ing on the original one-year limited warranty, whichever is longer.
47AppendixLimited warranty4. What is not covered by this limited warranty? This limited warranty does not cover:• product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or• product that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of AAT; or• product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or• product to the extent that the problem is caused by use with non-AAT accessories; or• product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illeg-ible; or• product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or• product returned without valid proof of purchase (see 6 below); or• charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.5. How do you get warranty service? To obtain warranty service in the United States of America, call 1-800-222-3111 (In Canada, please dial 1-866-288-4268) for instructions regarding where to return the product. Before calling for service, please check the user’s manual. A check of the product controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or dam-age during transit and transportation and are responsible for delivery or handling charges incurred in the transport of product(s) to the service location. AAT will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. AAT assumes no risk for damage or loss of the product in transit. If the product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, AAT will notify you and will request that you authorize the cost of repair prior to any fur-ther repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited war-ranty.
48AppendixLimited warranty6. What must you return with the product to get warranty service? You must:a return the entire original package and contents including the product to the AAT service location along with a description of the malfunction or difficulty;b include “valid proof of purchase” (sales receipt) identifying the product purchased (product model) and the date of purchase or receipt (keep a copy for your records); andc provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and AAT. It supersedes all other written or oral communications related to this product. AAT provides no other warranties for this product. The war-ranty exclusively describes all of AAT’s responsibilities regarding the prod-uct. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall AAT be liable for any indirect, special, incidental, conse-quential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental or con-sequential damages, so the above limitation or exclusion may not apply to you. Please retain your receipt as your proof of purchase.
49AppendixTechnical specificationsRF frequency band (handset to base)2400 MHz — 2483.5 MHzRF frequency band (base to handset)2400 MHz - 2483.5 MHzChannels 95Operating temperature 32°F — 122°F0°C — 50°CBase unit voltage(AC adapter input)AC 117V 60HzBase unit voltage(AC adapter output)DC 9V 300mAHandset voltage 3.6V 600mAh Ni-MH Battery PackCharger voltage(AC adapter output)DC 9V 150mAReplacement battery Battery Model 27910 Part Number 89-0099-00-00Telephone operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset(s) and tele-phone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset(s), the weather, the lay-out, and the construction of your home or office.
50AppendixAAC adapter, 7Alert tones, 32Answering calls, 11BBattery charging, 8Battery installation, 8Belt clip, 10CCall waiting, 13Call forward, 16Call transfer, 17Caller ID, 29 add entries to phone directory, 31 delete entries, 31 dial entries, 30CID, 30Clear voicemail indication, 21DDelete call log entries, 31Delete redial entries, 12Dialing, from a CID record, 30 directory dialing, 26Directory, 22 dial number, 26 edit entries, 26 name search, 25 new entries, 23EElapsed time, 11Ending calls, 11FFlash (switchhook flash), 13HHands-free use, 11Handset locator, 12Headset, 10IIntercom, 15Incoming call log, 29Incoming calls, answering, 11Indicator lights, 32LLast number redial, 11Low battery, 8MMaking calls, 11Menus, 18Mute, 14NNames, enter into directory, 23 search for, 25OOperating range, 5QQuick reference guide, 2-3RReceiving calls, 11Recharging, 8Redial, 11Ring silencing, 14Ring tone options, 19SSearch for names, 25Speakerphone, 11Switchhook flash, 13TTechnical specifications, 49Troubleshooting, 35VVolume controls, 13Index
Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 11/06.91-001011-010-000www.telephones.att.com

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