VTech Telecommunications 80-5312-00 2.4 GHz Cordless Telephone System User Manual 91 001004 010 000 E2912B R0

VTech Telecommunications Ltd 2.4 GHz Cordless Telephone System 91 001004 010 000 E2912B R0

User Manual 3

1721(087('(/(7(5(',$/ ,173$86()/$6+&/($5User’s manual 2.4 GHz Cordless Telephone/Answering System E2912B/E1112Bwith caller ID/call waiting
Congratulations on your purchase of this AT&T product.Important! Before using this telephone system, you must read Important safety instructionson pages 49 to 51 of this manual.NEED HELP?Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues.Call toll free1 (800) 222-3111In Canada, call 1 (866) 288-4268 or visit our web site at www.telephones.att.comModel #: E2912B/E1112BProduct name: 2.4GHz cordless telephone/answering systemSerial #:(found on the bottom of the telephone base)Purchase date:Place of purchase:
Information about caller ID with call waitingCopyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones.This product has a caller ID function with call waiting feature which works with service from your local telephone company.Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even when on another call.You may be necessary to change your telephone service to use this feature.Contact your telephone company if: • You have both caller ID and call waiting, but as separate services (you may need combined service).• You have only caller ID service, or only call waiting service.• You do not have any caller ID or call waiting services. This product can be used with regular caller ID service, or this product’s other features can be used without subscribing to either caller ID or combined caller ID with call waiting service.There are fees for caller ID services, and they may not be available in all areas.Depending on your service, you may see the caller’s number or the caller’s name and number. This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment. The time and date are sent by the telephone company along with the call information.Information about telephone base installationThis power adapter is intended to be correctly oriented in a vertical or floor mount position.IMPORTANT
STOP! See page 10for easy instructions.You must install andcharge the battery beforeusing the telephone.For customer service or productinformation, visit our web site atwww.telephones.att.comor call 1 (800) 222-3111.In Canada, call 1 (866) 288-4268.CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully:• Use only replacement battery model 27910 (part number 89-0099-00-00).• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check with local codes for special disposal instructions.• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.• Exercise care in handling batteries in order not to create a short circuit. Do not allow conduc-tive materials such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and cause harm.• Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.• Observe proper polarity orientation between the battery and battery charger.Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to qualified service personnel for servicing.
1Getting startedQuick reference guide......................2Parts checklist......................................4Before you begin.................................5Telephone base installation...........6Battery installation & charging............8Wall mounting......................................9Belt clip & optional headset............10Telephone operationBasic operation................................. 11Options while on calls................... 13Intercom calls .................................... 15Call forward........................................ 16Call transfer........................................ 17Handset settings .............................. 18Sonuds................................................... 20Display................................................... 21Ringer volume ................................... 22DirectoryDirectory............................................... 23New directory entries.................... 24Directory search ............................... 26To dial, delete or edit entries............ 27Caller ID operationCaller ID operation .......................... 28To review the call log.................... 30Answering system operationAnswering system operation...... 31Day and time announcements.. 32Outgoing announcements........... 33Changing feature options............ 34Message playback............................35Recording and playing memos........ 36Message counter displays ........... 37Answering system mode.............. 38Remote access .................................. 39AppendixScreen icons, indicator lights & tones ..................40Handset display screen messages..................................................41Troubleshooting................................ 43Important safety instructions..... 49FCC Part 68 and ACTA .................. 52FCC Part 15......................................... 54Limited warranty .............................. 55Technical specifications................ 58Index....................................................... 59Remote access wallet card......... 60721(087('(/(7(5(',$/ ,173$86()/$6+&/($5Table of contentsUser's manual2.4 GHz Cordless Telephone/Answering System E2912B/E1112Bwith caller ID/ call waiting
2Getting startedOFF/CLEARDuring a call, press to hang up. While using menus, press to can-cel an operation, back up to the previous menu, or exit the menu display. While pre-dialing, press to delete digits (see page 11).Quick reference guide721(087('(/(7(5(',$/3$86(MUTE/DELETE/DELETEWhile on a call, press to mute microphone (see page 14). While reviewing the call log, press to delete an individual entry, or press and hold to clear the caller ID log (see page 30).While entering or editing a name or number, press to delete a char-acter (see page 24). CID/-VOLUMEPress to scroll down while in menus.Press to display caller ID informa-tion (see page 28). While entering names or numbers, press to move the cursor to the left (see page 24). Press to decrease the listening volume while on a call (see page(see page 13)..SPEAKERPress to activate handset speak-erphone. Press again to resume normal handset use (see page 11).DIR /VOLUME+Press to scroll up while in menus. Press to display directory entries (see page 26). While entering names or numbers, press to move the cursor to the right (see page 24).(see page 24)..Press to increase the listening vol-ume while on a call (see page 13).(see page 13)..PHONE/FLASHPress to make or answer a call.During a call, press to receive an incoming call if call waiting is activated (see page 13).INTPress to initiate an intercom con-versation. Press to transfer or for-ward a call (see pages 15-17).Cordless handsetFeature menuMenuFeature menuDIRECTORY..................See page 23CALL LOG....................See page 28SETTINGS......................See page 18SOUNDS.......................See page 20DISPLAY........................See page 21RINGER VOLUME......See page 22 Press CID/-VOLUME orDIR /VOLUME+ to scroll through menu items.Press MENU/SELECT to select or modify a high-lighted item.Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.MENU/SELECT/SELECTSELECTPress to display menu, or to select a highlighted item from menu or save an entry.shows a highlighted itemREDIAL/PAUSEPress to view redial memory (see page 11). While entering numbers, press and hold to insert a dialing pause (see page 24).DIRECTORY
3Getting startedAnswering system controls (see pages 31-39)ANSWER ON ................... Press to turn answering system on or off.DELETE ............................ Press to delete a message during play back. While set is idle, press and hold to delete all old messages.CLOCK.............................. Press to review or set the answering system SETUP............................... Press to review or change answering systemANNC ................................ Press to review or record announcement; RECORD........................... Press to record a memo, or after pressing ANNC, to record an outgoing announcement.Quick reference guide•Telephone baseCHARGE/ IN USEFlashes when another telephone on the same line or one of the handsets is in use.Flashes when the answering system is answering an incoming call.Flashes while an incoming call is ringing.On steady when the handset is properly positioned to charge in the telephone base.VOLUMEPress to adjust message playback volume.HANDSET LOCATORPress to make handsets beep (see page 12).Press to repeat mes-sage. Press twice to hear previous mes-sage.Press to skip to next message.Press to play or stop playing messages.press again to quit.clock.options.
4Getting startedParts checklistSave your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.Check to make sure the telephone package includes the following:•Telephone baseCordless handsetsBelt clips for cordless hand-setsCharger for cordless handset721(087('(/(7(5(',$/3$86(721(087('(/(7(5(',$/3$86(Batteries for cordless handsetsPower adapter for telephone basePower adapter for handset chargerTelephone line cordBattery compartment covers
5Getting startedBefore you beginAbout caller identification Caller ID with call waiting features in this telephone let you see the name and telephone number of the caller before answering the telephone, even when on another call. These features require serv-ices provided by your local tel-ephone company.Contact your telephone company if:• You have both caller ID and call waiting, but as separate services (you may need combined serv-ice).• You have only caller ID service, or only call waiting service.• You do not have to any caller ID or call waiting services.You can use this telephone with regular caller ID service or you can use its other features without subscribing to either caller ID or combined caller ID with call wait-ing service. There may be fees for these services and they may not be available in all areas.Caller ID features will work only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment.See Caller ID operation, beginning on page 28, for more details about how these features work.Telephone operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). The handsets and telephone base can commu-nicate over only a certain distance which can vary with the loca-tions of the telephone base and handset(s), the weather, the layout, and the construction of your home or office. If there is a call while the hand-set is out of range, the handset might not ring or if it does ring, the call might not connect when you press PHONE/FLASH. If either instance occurs, move closer to the telephone base, then pressPHONE/FLASH to answer the call.If the handset is moved out of range during a telephone con-versation, there may be noise or interference. To improve recep-tion, move closer to the telephone base.
6Getting startedTelephone base installationChoose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.Avoid heat sources, such as radiators, air ducts, and sunlightAvoid placing the telephone base too close to:• Communication devices such as: personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11),other cordless telephones, etc.• Excessive heat sources such as radiators, ventilation ducts, and direct sun-light.• Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, and fluorescent lighting.• Excessive dust sources such as: a workshop, garage, etc.• Excessive moisture such as the bathroom, kitchen, sauna, or greenhouse.• Extremely low temperatures such as the garage.• Mechanical vibration or shock such as on top of the washing machine or on a work bench.Avoid television sets and other electronic equipmentAvoid noise source such as a window with heavy traffic outsideAvoid microwave ovensAvoid other cordless telephonesAvoid personal computersAvoid excessive moisture, extremely low temperatures, dust, mechanical vibration, or shockChoose a central location
7Getting startedNOTES:1. Use only the power cord supplied with this product. If you need a replacement, call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 2. Be sure to use an electrical outlet not controlled by a wall switch.3. This power adapter is intended to be correctly plugged into a vertical wall outlet, or a floor outlet, or a horizontal/vertical power strip/bar. The prongs are not designed to hold the plug in place if it is plugged into a ceiling outlet.Telephone base installation5. Plug the large end of the larger power adapter into an electrical outlet not control-led by a wall switch.4. Plug the other end of the telephone line cord into a modular telephone jack.1. Plug one end of the telephone line cord into the telephone jack at the bottom of the telephone base.2. Plug the small end of the larger power adapter into the power jack at the bottom of the tel-ephone base.3. Route cords through slots.
8Getting startedBattery installation & chargingAfter battery installation, the battery may have enough charge to allow you to make a short call. For best performance, place the handsets in the telephone base or the charger and allow to charge for 16 hours before use. You can keep the battery charged by returning the handsets to the telephone base or the charger after use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about eight hours, and the standby time is approximately five days. Actual battery life depends on usage conditions and age of battery.721(087('(/(7(5(',$/3$86(3. Insert the plug as indicated. Be sure to securly insert the plug, making sure matches the color-corded label inside the battery compartment.6. The battery may have enough charge to allow you to make a short call. For best performance, place the handset in the tel-ephone base or charger to charge for at lease 16 hours before first use.Caution: Use only the supplied rechargeable battery or replacement battery model 27910(part number 89-0099-00-00).To replace the battery, press in and downward on the tab of the battery compartment to open the battery compartment cover. Lift out the out the old battery and disconnect it from the handset. Follow the instructions on this page to install and charge the new battery.5. Slide the bat-tery compart-ment cover up until it clicks.Low battery indicatorReturn the handset to the telephone base or charger to recharge when this sym-bol flashes. (Handset will beep when battery is low.)4. Place the battery pack and wires inside the compartment.1. Plug the small end of the smaller power adapter into the jack on the underside of the charger, then route the cord through the slot as shown.2. Plug the large end of the smaller power adapter into an electrical outlet not controlled by a wall switch.LOW BATTERY
9Getting startedWall mountingThe telephone base comes with the bracket mounted for tabletop use. If wall-mounting is desired, follow the directions below. 1. To remove the bracket, hold the telephone base in both hands, press the two bracket tabs and lift the bracket away from slots and .NOTE: To change back to tabletop mounting, remove the telephone base from the wall and remove the bracket from the telephone base (see step 1). Unplug the cords from the wall jacks. Insert the bracket tabs into the slots and on the telephone base, then press the other bracket tabs into the slots and . Connect the telephone line cord and power adapter (see page 7).2. Connect the telephone line cord and power adapter to the jacks on the bottom of the tel-ephone base. Wrap the cords as shown. Put the telephone line into the bracket.3. To attach the bracket for wall mounting, insert the tabs of the bracket into the slots and on the telephone base, then press the other bracket tabs into slots and as shown on the right.4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mount the telephone on the wall, position the mounting holes and over the wall outlet mounting pegs. Press and slide the bracket down firmly so the telephone is held securely on the telephone outlet mounting pegs.Telephone outlet mounting pegs
10Getting startedBelt clip & optional headsetInstall belt clip as shown below if desired.721(087('(/(7(5(',$/3$86(Snap belt clip into notches on both sides of handset. Plug 2.5 mm headset into the jack on the side of handset (beneath small rubber cap).To release belt clip from handset, lift one side of the belt clip out of the notch.For hands-free telephone conversations, use any industry standard 2.5 mm head-set (purchased separately). For best results, use an AT&T 2.5 mm headset.NOTE: If the sound quality of the headset is not good, try unplugging it, and firmly plugging it in again.
11Telephone operation721(087('(/(7(5(',$/3$86(Basic operationMaking and answering callsTo answer an incoming call, press PHONE/FLASH or SPEAKER or any dial-pad key (0-9, * or #) on the handset. To make a call, press PHONE/FLASH or SPEAKER then dial a number. Press OFF/CLEARor place the handset in the telephone base or charger to hang up.To preview numbers before dialing, enter numbers first. Press MUTE/DELETE or OFF/CLEAR anytime to make corrections. Then press PHONE/FLASH orSPEAKER to dial.The screen displays the elapsed time as you talk (in hours, minutes and seconds).NOTE: Pressing PHONE/FLASH to access service from your local telephone company will not affect the elapsed time.Hands-free speakerphone callsTo answer a call, press SPEAKER.To make a call, press SPEAKER then dial a number. During a call, press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press OFF/CLEAR to hang up.NOTE: When the headset is plugged in the handset, the hands-free speakerphone can not be activated. Make sure the headset is unplugged, then press SPEAKER to activate the hands-free speakerphone.Last number redialPress REDIAL/PAUSE to display the most recently called numbers (up to 32 digits). Use the CID/-VOLUME,DIR /VOLUME+ or REDIAL/PAUSE keys repeatedly to view up to five recently called numbers. The handset beeps twice at the beginning or end of the list. Press OFF/CLEAR to exit.Press PHONE/FLASH or SPEAKER to redial any displayed number. Or press PHONE/FLASH or SPEAKER then REDIAL/PAUSE to dial the most recently called number (up to 32 digits).Press MUTE/DELETE to delete the displayed number from the redial memory.Elapsed timePHONE 00:00:30SPEAKER 00:00:49555-1234REDIAL
12Telephone operation•Basic operationHandset locatorIf the handsets are misplaced, press HANDSET LOCATORat the telephone base. This triggers the pag-ing tone at the handsets for 60 seconds to help you locate them. To stop the paging tone, press PHONE/FLASH,SPEAKER, or any dial-pad key (0-9, *, or #) at the handsets, or press HANDSET LOCATOR on the telephone base.NOTES:1. The handset ringer volume also determines the level of the paging tone. If the handset ringer volume level is set to off (0), that handset will be silenced for all incoming calls and paging (see page 22).2. During a page, if you pressDuring a page, if you press OFF/CLEAR or MUTE/DELETEon a handset (see page 14), the ringer of that handset will be silenced but the page will not be cancelled.721(087('(/(7(5(',$/3$86(
13Telephone operation721(087('(/(7(5(',$/3$86(Options while on callsVolume controlPress CID/-VOLUME or DIR /VOLUME+ to adjust lis-tening volume. Each button press adjusts volume by one level.When changing the volume level, the new setting is saved. NOTE: The hands-free speakerphone and headset listening volume are adjusted separately. Call waitingIf you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call. Press PHONE/FLASH anytime to switch back and forth between calls. For more information on caller ID, see page 5.Three-way conference callsWhile on a call, a person on the other handset can press PHONE/FLASH or SPEAKER to join the same conversation.A person on either handset can press OFF/CLEAR,or place the handset in the telephone base or charger to drop out of the conference call, but the call will not be terminated until all handsets hang up.VolumeFlash
14Telephone operation721(087('(/(7(5(',$/3$86(Options while on callsMutePress MUTE/DELETE to silence the microphone. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE/DELETEagain and resume speaking.Temporary ring silencingPress OFF/CLEAR or MUTE/DELETE while the telephone is ringing to silence the handset ringer temporari-ly. This will silence the ringer without disconnect-ing the call. You can answer the call or let the caller leave a message in your answering system.The next incoming call will ring normally.NOTE: All handsets will ring with an incoming call. Pressing OFF/CLEAR or MUTE/DELETE on one handset will only silence the ringer of that particular handset but the other handsets will continue to ring.Temporary tone dialingIf you have dial pulse (rotary) service only and have changed the telephone to pulse dial type (see page 18), you can temporarily switch to touch tone dialing during a call by pressing *.This can be useful when sending tone signals for access to answering systems or long-distance ser-vices.After you hang up or press PHONE/FLASH (to receive a call waiting call), the telephone auto-matically returns to dial pulse (rotary) service.MuteToneRingersilenced
15Telephone operationIntercom callsYou can use the intercom feature to have conver-sations between the handsets.1. Press the INT button on a handset.2. The display will read CALLING OTHER HANDSET.3. The other handset will ring and its screen will display OTHER HANDSET IS CALLING.4. Press INT,PHONE/FLASH,SPEAKER or any dial-pad key (0-9, *, or #) on the other handset to answer the call.To end the intercom call:• Press OFF/CLEAR or INT on either handset.-OR-OR-• Place the either handset in the charger or tele-phone base.NOTES:1. Pressing INT while on an external call will initiate call transfer (see page 17).2. While a handset is in the directory or caller ID log, or out of range, the intercom feature cannot be used.3. If the other handset does not answer the intercom call within 100 seconds, the originating handset will show UNABLE TO CALL TRY AGAIN.Handling incoming callsThe telephone will beep if there is an incoming call during an intercom conversation. You can either:• Press PHONE/FLASH to end the intercom call and answer the incoming call.-OR-• Press INT or OFF/CLEAR to disconnect the inter-com connection without answering the incom-ing call. The incoming call will continue to ring.721(087('(/(7(5(',$/3$86(721(087('(/(7(5(',$/3$86(INTERCOM
16Telephone operationCALL FORWARDED16Call forward During a conversation, an external call can be for-warded from one handset to the other handset.1. Press and hold INT.2. The display will read CALL FORWARDED.3. The other handset will ring and its screen will display INCOMING CALL.4. Press PHONE/FLASH,SPEAKER or any dial-pad key (0-9, * or #) on the other handset to answer the call. NOTES:1. When in a three-way conference call, the call forward feature cannot be used.2. If the forwarded call is not answered within 30 seconds, the external call will be returned to the originating handset, and its display will show CALL BACK. Press PHONE/FLASH to cancel the call forward function and resume the external call. If the returned call is not answered by pressing PHONE/FLASH within an addi-tional 30 seconds, the external call will be disconnected automatically.721(087('(/(7(5(',$/3$86(721(087('(/(7(5(',$/3$86(
17Telephone operationCall transfer During a conversation, a call can be transferred to the other handset.1. Press INT to put the external call on hold. 2. The display will read CALLING OTHER HANDSET.3. The other handset will ring. The display will show OTHER HANDSET IS CALLING.4. Press PHONE/FLASH,INT,SPEAKER or any dial-pad key (0-9, * or #) on the other handset to answer the intercom call.5. When the recipient answers the intercom call, you can talk privately without the outside caller hearing the conversation.6. On the originating handset, press OFF/CLEAR to transfer the call. The display will show CALLTRANSFERRED and the other handset will automatically be connected to the external call.NOTES:1. When in a three-way conference call, the call transfer feature cannot be used.2. If the recipient does not answer the intercom call, the person at the originating handset can press PHONE/FLASHto cancel the transfer function and resume the external call.3. If the recipient does not answer the intercom call within 100 seconds, the origination handset will show the mes-sage UNABLE TO CALL TRY AGAIN then continue the external call automatically.4. When the intercom call is answered, the originating party can toggle between the intercom and the external call by pressing INT. The display will alternately show INTERCOMand OUTSIDE to indicate the current destination (exter-nal or intercom call).721(087('(/(7(5(',$/3$86(721(087('(/(7(5(',$/3$86(CALLINGOTHER HANDSET

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