VTech Telecommunications 80-5995-00 WiFi Cordless Telephone System User Manual Part 1

VTech Telecommunications Ltd WiFi Cordless Telephone System Part 1

Contents

User Manual Part 1

www.vtechphones.com iNEED HELP?This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product.You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com. VTech toll free 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377Important! Before using this telephone, you must read the Important safety instructions on page 53 of this manual.www.vtechphones.com i
www.vtechphones.comiiTable of contentsInstallation.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1Parts checklist .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1Handset battery installation  .  .  .  .  .  .  .  .  .  .  .  .  .  . 2Headset installation (optional) .  .  .  .  .  .  .  .  .  .  .  .  . 3Dial mode   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4About caller ID information.  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4Telephone settings .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5Handset layout .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5Handset screen images  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6Pictures & animations  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6Set a wallpaper image .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6Set Ringer volume .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7Set Ringer melody .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7Handset sounds  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7Handset settings .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9Set time   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9Language   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9Contrast   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10Clear voice mail   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10Edit handset name .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10Show handset name .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  11Default settings   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  11Delete  registration    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  11Handset messages   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12Play the message   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12Handset messages   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13Options during playback .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13Delete all messages .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13Basic operation .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  14Make, answer, and end calls with the handset   .  .  .  14Make, answer, and end calls at the base unit .  .  .  .  14Options while on calls  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  15Speakerphone on the handset.  .  .  .  .  .  .  .  .  .  .  .  15Hold   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  15Mute   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  15Volume control .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  15Ringer silencing   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  16Call waiting .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  16Intercom call  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  17From one handset to all handsets and base unit  .  .  17From one handset to a specic handset or base unit  18Conference call   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  18Transfer an external call .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  19From one handset to the base unit or to another handset.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  19Phone book   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  21Store an entry in the phone book   .  .  .  .  .  .  .  .  .  .  21Search the phonebook.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  22Edit a phonebook entry   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  22Delete a phonebook entry .  .  .  .  .  .  .  .  .  .  .  .  .  .  23Delete all phonebook entries   .  .  .  .  .  .  .  .  .  .  .  .  23Advanced operation   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  24Phonebook .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  24Chart of characters   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  24Call log .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  25Review the call log    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  26
www.vtechphones.com iiiTable of contentsDial a call log entry    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  26Save an entry to the handset phonebook .  .  .  .  .  .  27Delete an entry    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  27Redial list.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  28Dial an entry from the redial list  .  .  .  .  .  .  .  .  .  .  .  28Save a redial entry to the phonebook on the handset 29Delete a redial entry .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  29WiFi setup .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  30Network setup  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  30Connection setup on handset     .  .  .  .  .  .  .  .  .  .  .  31Searching for network  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  31Security key setup        .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  32PC applications software   .  .  .  .  .  .  .  .  .  .  .  .  .  .  34Recordable ringer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  34Record a sound clip by using the audio patch cord .  34Record a sound clip by using the microphone   .  .  .  35Special features .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  36Picture download.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  36Getting started .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  36One-time software installation .  .  .  .  .  .  .  .  .  .  .  .  36Graphics tab functions .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  36Open a graphic le .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  37Picture download.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  37To transfer images from the software to the handset  37Graphic editing .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  38Phonebook tab functions   .  .  .  .  .  .  .  .  .  .  .  .  .  .  39Creating an empty phonebook.  .  .  .  .  .  .  .  .  .  .  .  39Edit a phonebook   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  40Import contacts into phonebook manager from other PC applications   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  41Exporting contacts to a comma separated text le  .  42Deleting phonebook records from the currently loaded phonebook .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  43Handset icons  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  44Handset LEDs  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  44Handset indicators  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  45Handset icons  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  45Add additional headsets .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  46Registration of handset   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  46Add additional handsets .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  47Replace a handset .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  47De-register a handset  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  47De-register all handsets .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  48Charge spare battery pack.  .  .  .  .  .  .  .  .  .  .  .  .  .  49Power guard feature .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  49Installation           .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  49Batteries .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  50Important safety instructions  .  .  .  .  .  .  .  .  .  .  .  .  51Troubleshooting.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  52Operating range.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  58Maintenance.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  58About cordless telephones   .  .  .  .  .  .  .  .  .  .  .  .  .  59Warranty .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  59FCC, ACTA and IC regulations.  .  .  .  .  .  .  .  .  .  .  .  60Technical specifications .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  63Index .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  64
www.vtechphones.com1Parts checklist:Installation1.  Base unit 2.  Handset3.  Battery4.  User’s manual5.  VTech PC application      CD-ROM6.  Base power adapterRemember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: •  To purchase aTo purchase a new battery pack (part number 29-001155-000-000), visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, call  1 (800) 267-7377.     Base unitHandsetBatteryUser’s manual VTech PC applcation CD-ROMBase power adapter
www.vtechphones.com3InstallationInstall  the  charger as  shown below. Choose  a  central location  within  the  home,  away  from  any electronic  equipment  and  appliances  such  as  personal computers,  computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture.Charger installationThis power unit is intended to be correctly orientated in a vertical or oor mount position.Plug  the  power  adapter into  an  electrical  outlet  not controlled by a wall switch.•  Use only the AC power adapter supplied with this telephone. If you need a replacement, call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, call  1 (800) 267-7377.
www.vtechphones.com 4Installation Basic operationInstallationHandset battery installation•  Press on the tab and remove cover of the battery compartment.•  Place the battery pack and wires in the compartment  and  plug  the  battery  pack  connector  into  the handset (as shown in diagrams 2a and 2b ). •  Replace the battery compartment cover and slide it up until it clicks into place.•  Put  the  handset  in  the  telephone  base  to  start charging the new battery for at least 16 hours.You can  keep the  battery  charged by returning the handset to the telephone base after each use. When the  battery  power  is  fully  depleted,  a  full  recharge takes about 16 hours. Use only the supplied VTech rechargeable battery.•  Use only the VTech battery supplied with this telephone. If you need a new battery, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511) in the United States. In Canada, call  1 (800) 267-7377.•  If the handset is not to be used for a long period of time, remove the battery to prevent possible leakage.2a  2b13
www.vtechphones.com5InstallationFor hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best result, use a VTech 2.5 mm headset. Headset installation (optional)•  To purchase a headset, visit us on the web at www.vtechphones.com or call VTech Customer Service at 1 (800) 595-9511. In Canada, call 1 (800) 267-7377.•  Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This is done to limit the effect of background noise. Plug the 2.5 mm headset into the jack on the side of the handset (beneath the small rubber cap).
www.vtechphones.com 6Installation Basic operationInstallationAbout caller ID informationThe caller ID with call waiting features in this telephone let you see who is calling before answering the call, even when on another call. These features require services provided by your local telephone company. Contact your telephone service provider if: •  you  have  both  caller  ID  and  call  waiting,  but  as  separate  services  (you  may  need  combined service), •  you have only caller ID service, or only call waiting service, or •  you do not subscribe to any caller ID or call waiting services but wish to try them now. You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas. The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.Dial modeIf you have touch-tone service, your telephone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, the dial mode must be changed. Press /FLASH and there should  be a dial tone. If not, refer to the Set dial mode section on page 20.
www.vtechphones.com7Handset layoutTelephone settings1.  Earpiece2.  LCD display3.  Headset jack (2.5 mm)4.  SPEAKERPHONE 5.  NavKeys (four-way) 6.  TALK   /FLASH7.  Dial pad keys (0-9, *, #) 8.      /     (down/up) softkeys9.  Volume up/down keys10. MENU/SEL key11.  OFF/CLEAR 12.  Microphone   123456      789101112
www.vtechphones.com 8Basic operationTelephone settingsPictures & animations The handset is preset with 16 pictures and ve animations which can be used as  the  background  for  your  idle  screen  (wallpaper),  or  a  specic  picture  or animation can be assigned to a phonebook entry. You can also download your own pictures for use as a wallpaper or with the phonebook entry (see PC Picture on page 52).Set a wallpaper image• Make sure the handset is in idle mode.• Press MENU/SEL to display the Phone book menu.• Press the UP or DOWN NavKey   or   until reaching Pictures, or Animations, and press MENU/SEL to select.• Use the UP or DOWN NavKey   or   to scroll through the available pictures or animations. • Press  the  softkey  SET  to  conrm  the  selection  of  a  desired  picture  or animation.  • The screen displays Wallpaper set and the handset exits to idle screen.• Press  OFF/CLEAR  at  any  time  to  exit  the  menu  without  saving  any  changes. Telephone settingsHandset screen imagesAnimationsSetPicturesSet
www.vtechphones.com9Set Ringer volumeThere are options for ve levels of ringer volume (including Ringer Off).  •  When in the Ringer Volume menu, use the LEFT or RIGHT NavKey   or   to adjust the volume. You can also use the volume control on the right edgeo adjust the volume. You can also use the volume control on the right edgeYou can also use the volume control on the right edge of the handset. •  The current level of ringer volume is shaded in green and a sample of the ringer volume will be played. •  Press the softkey SET to save your setting. Set Ringer melodyThis feature allows you to assign various ringer melodies for incoming calls. You can choose from eight preset traditional ringers or 13 preset musical ring-ers or the ringer melody you have recorded. •  When in the Ringer Melody menu, use the UP or DOWN NavKey   or   to scroll through the list of ringer melodies. Telephone settingsHandset sounds• When in idle mode, pressress MENU/SEL to display the menu.•  Press the UP or DOWN NavKey   oror   until reaching the Sounds menu, and  press  MENU/SEL to  conrm.  Use  the  UP  or DOWN  NavKey    oror     to  scroll  through  the  list  of  sub-menus  (Ringer Volume, Ringer Melody, Record Ringer and Keypad Tone). Press  MENU/SEL to enter the desired sub-menu. •  PressPress OFF/CLEAR at any time to exit the menu.SoundsRinger VolumeSet•  Ringer Off only affects the incoming external calls whereas minimum ringer still sounds for intercom/paging or calls that ring back after being put on hold.Ringer MelodySET DELETEv  Melody 1  Melody 2  Melody 3  Melody 4SoundSELECTRinger VolumeRinger MelodyRecord RingerKeypad Tone
www.vtechphones.com 10Basic operationTelephone settingsTelephone settingsHandset sounds•  The current selection is highlighted and there will be a sample of each ringer melody when scrolling through the choice.•  Press the softkey SET to conrm your setting and the screen displays Choice saved.  Keypad ToneThe handset is default to beep at each key press (keypad tone on). •  When in theWhen in the Keypad Tone menu, the current setting (On) is shown with a tick mark on the left. Use the UP or DOWN NavKey (^) or (V) to toggle between ON or OFF. •  Press the softkeythe softkey SET to conrm your setting. Keypad ToneSETv  ON  OFF
www.vtechphones.com11Telephone settingsHandset settingsIn the Settings menu, you can change the setting of Set Time, Edit Handset Name, Show Handset Name, Language, Contrast, Clear Voice mail, Default Settings, Delete Registration, Product ID.  To enter the Settings menu: •  Press MENU/SEL in idle mode to display menu. •  Use the UP or DOWN NavKey   or   to reach the Settings menu, and press MENU/SEL to choose.  Set time•  When in the Settings menu, press MENU/SEL to choose Set Time.•  Use the dial pad  to  enter the time digit  by digit. Use  the  LEFT or  RIGHT NavKey   or    to move to the digit you need to change. to move to the digit you need to change. •  Use the UP or DOWN NavKey   or   to choose AM or PM.  •  Press  the  softkey  SET  to  conrm  your  selection.  The  screen  will  display Choice saved and there will be a conrmation tone.LanguageAt this menu, you can select the language used in all menus and screen displays. Choices are English, French and Spanish. •  When in the Settings menu, press the UP or DOWN NavKey   or   until reaching Language. Press MENU/SEL to select.•  Use the UP or DOWN NavKey   or   to choose the language. The current choice is highlighted. •  Press the softkey SET to conrm. The screen will display Choice saved and there will be a conrmation tone.•  The time is automatically set and updated with incoming caller ID information if you subscribe this service. Set TimeSET SET12:00AM<      >LangugeSETv  English  Espanol  Francais
www.vtechphones.com 12Basic operationTelephone settingsContrast•  When in the Settings menu, press the UP or DOWN NavKey   or   until reaching Contrast, and press MENU/SEL to select. •  Use the LEFT or RIGHT NavKey   or   to adjust the level of contrast on the LCD screen.  •  Press the softkey SET to conrm your setting. The screen will display Choice saved, and there will be a conrmation tone.Telephone settingsHandset settingsClear voice mailThis feature allows you to turn off the voice mail indication on the handset.•  When in the Settings menu, press the UP or DOWN NavKey   or   until reaching Clear Voice Mail, and press MENU/SEL to select. •  The screen displays Clear Voice Mail Indication Are you sure?  •  Press the softkey YES or NO to conrm. Edit handset name•  When in the Settings menu, press the UP or DOWN NavKey   or   until reaching Edit Handset Name, and press MENU/SEL to select. •  Use the dial pad (see page 33) to enter the handset name. Use the LEFT or RIGHT NavKey   or   to move the cursor. •  Press the softkey ERASE to backspace  and press the softkey SET to conrm the  changes.  The  screen  will  display  Choice  saved  and  there  will  be  a conrmation tone. ContrastSETO      [ [ [ [ [ [ [ [
www.vtechphones.com13Default settingsIn this menu, you can reset the setting changed including setting in the Settings menu, Sounds, Picture, and Animation menu.  •  When in the Settings menu, press the UP or DOWN NavKey   or   until reaching Default Settings. Press MENU/SEL to select. •  The screen displays Restore Default Settings Are you sure? •  Press the softkey YES or NO to conrm.   Telephone settingsHandset settings•  Record and settings in Phonebook, Call log, redial list and time will not be affected by restoring default setting.  Show handset name•  When in the Settings menu, press the UP or DOWN NavKey   or   until reaching Show Handset Name. Press MENU/SEL to select.  •  The current selection is marked with a tick. Use the UP or DOWN NavKey   or   to toggle between On or Off. •  Press the softkeyPress the softkey SET to save your setting. Delete  registration In this menu, you can de-register the handset and you will need to register it again to be able to use it.   •  When in the Settings menu, press the UP or DOWN NavKey   or   until reaching Delete Registration. Press MENU/SEL to select. •  The screen displays Delete Handset Registration Are you sure? •  Press the softkey YES or NO to conrm. Delete RegistrationYES NODelete HandsetRegistrationAre you sure?
www.vtechphones.com 14Basic operationTelephone settingsTelephone settingsHandset messagesThis feature allows you to access messages on the answering system by using the handset. When there are new messages on the answering system, New Message will be displayed on the handset screen, and the answering system icon will ash on the handset screen in idle mode.•  The  day  and  time  the  message  was  recorded  will  be  announced  before playback. •  If the handset cannot access the answering system, Answering system is not available will be displayed on the screen.•  The screen on the handset will show the day and time the memo and incoming messages are recorded, the length of  the message, and a diagram of the NavKey illustrating how to repeat or skip a message. Play the messageFrom screensaver mode (if there are new messages):•  Press   /CLEAR, and the screen will display New Message. Press MENU/SEL and the screen displays the number of new and old messages.   •  Press the softkey PLAY to play the message. From idle mode (if there are new messages):•  Press  the  softkey  MESSAGE  to  access  the  message  menu.  The  screen displays the number of new and old messages. •  Press the softkey PLAY to play the message (s). From the main menu:•  Press MENU/SEL when in idle mode.  MessagesMessagesPLAY DELETE3 New Messages19 Old Messages MessagesPLAY DELECT1 New Message20 Old Messages
www.vtechphones.com15Telephone settingsHandset messagesOptions during playback•  Press   /VOLUME to adjust the speaker volume.   •  Press the softkey STOP to stop the message currently playing. •  Press the LEFT NavKey   to skip to the next message.    •  Press the LEFT NavKey   to repeat the currently playing message.     •  Press  the  LEFT  NavKey    twice  (quickly)  to  go  back  to  the  previous message. •  Press the softkey DELETE to delete the message currently playing. Delete all messages•  Press MENU/SEL when in idle mode.  •  Press the DOWN NavKey   twice to reach Messages. Press MENU/SEL to select. •  The screen displays the number of new and old messages. Press the softkey DELETE to delete all messages. •  The screen displays Delete all Messages Are you sure? Press the softkey YES or NO to conrm.   •  Press the DOWN NavKey   twice to reach Messages. Press MENU/SEL to select. •  The screen displays number of new and old  messages. Press the softkey PLAY to play the message.   Messages   NEW  1STOP DELETEVTech604-273-5131Aug 31   12:00AMDuration     0:30REPEAT <           >SKIP
www.vtechphones.com 16Basic operationBasic operationMake, answer, and end calls with the handset•   Press   /FLASH or  , then dial the number.   -OR-•  Dial  the  number  (use  the  LEFT  NavKey   to  backspace;  use  the  softkey PAUSE to insert a pause), then press  /FLASH or,    if you want to use speakerphone.  •  To  answer  a  c all,  press  /FLASH  or,    if  you  want  to  use speakerphone.  •  To end a call, press   /CLEAR, or put the handset back to the base unit. Make, answer, and end calls at the base unit•   Press  /SPEAKER, then dial the number.   -OR-•  Dial the number (press CLEAR to backspace; use the softkey PAUSE to insert a pause), then press  /SPEAKER to connect.   •  To answer a call, press  /SPEAKER.   •  To end a call, press  /SPEAKER.
www.vtechphones.com17Basic operationOptions while on callsThere  are  a  few  options  while  on  a  call,  including  speakerphone  on  the handset,  hold, mute, volume control, ringer silencing and call waiting on both the handset and the base unit.  Speakerphone on the handset•  During  a  call,  press      to  toggle  between  speakerphone  and  normal handset use.   Hold•  During a call, press the softkey HOLD on the handset or at the base unit to put a call on hold. •  To  return  to  the  call,  press   /FLASH  or    at  the  handset,  or /SPEAKER at the base unit. MuteUsing the mute function allows you to mute the microphone and the other party cannot hear you, while you can still hear the other party. •  During a call, press the softkey MUTE on the handset or at the base unit to mute the microphone.  •   Press the softkey UNMUTE to return to normal conversation.  Volume control•  During a call, use the volume control on the right side of the handset, or the volume control on the base unit, to adjust the listening volume. •  Press   or   on the volume control key to adjust the volume to a comfortable level. •  The handset will display Call on Hold when a call is placed on hold. A        will ash and the base unit will ring as a reminder that a call is on hold.•  If a call remains on hold for one minute, the handset and the base unit will ring to remind you the call is on hold. The screen will display Call on Hold Ringback! You have 30 seconds to return to the call before it is disconnected.
www.vtechphones.com 18Basic operationBasic operationRinger silencingThis feature allows you to silence the ringer temporarily when  the telephone is ringing. •  Press the softkey SILENCING on the handset or the softkey QUIET on the base unit to temporarily silence the ringer.  Call waitingIf you subscribe  to the call waiting service, press the softkey FLASH on the handset or at the base unit to answer the new incoming call.
www.vtechphones.com19Basic operation•  You must have at least one additional handset to intercom call from one handset to another handset. Global Page from HANDSET 1From one handset to all handsets and base unit: •  Press MENU/SEL to display menu when in idle mode.   •  Press  the  DOWN  NavKey    three  times  to  reach  Intercom  and  press MENU/SEL to enter the menu.   •  Press MENU/SEL and select Global Page. •  The base unit and all handsets will ring, and the screen displays Global Page from Handset 1 (if the global page is from handset 1). •  To answer the page on any handset, press   /FLASH,   or any  keys on the dialing pad. To answer the page at the base unit, press INTERCOM or   /SPEAKERPHONE. •  To end an intercom call on any handsets, press   /CLEAR. To end it at the base unit, press INTERCOM or  /SPEAKERPHONE at the base unit. Intercom callThe intercom feature allows a conversation between the handset and the base unit, or between handsets if additional handsets are registered for use with the system.IntercomSELECTGlobal PageBASEBedroomHANDSETKitchen
www.vtechphones.com 20Basic operationBasic operationIntercom callFrom one handset to a specific handset or base unit•  Press MENU/SEL to display menu when in idle mode.   •  Press the DOWN NavKey   three times to reach Intercom and press MENU/SEL to enter the menu.   •  Use the UP or DOWN NavKey   or   to scroll to the destination handset or base unit, and press MENU/SEL to conrm.  •  The  destination  handset  or  base  unit  will  ring,  and  the  screen  displays INTERCOM from Handset 1 (if the page is from handset 1). •  To answer the page on any handset, press   /FLASH,   or any  keys on the dialing pad. To answer the page at the base unit, press INTERCOM or /SPEAKERPHONE. Conference callThis feature  allows  you  to  have conference  calls  with up  to  three  registered handsets and the base unit. To enter a conference call, simply access the line with up to three handsets and the base unit by pressing   /FLASH or   on the handset or at the base unit. The icon   will be displayed.
www.vtechphones.com21Basic operationTransfer an external callThis telephone allows you to transfer an external call from the base unit to any handset, from handset to handset, or from handset to the base unit.From one handset to the base unit or to another handset•  During  a  call,  press  HOLD  to  put  the  call  on  hold  on  the  originating handset.     •  Press MENU/SEL, then use the DOWN NavKey   to  scroll to Intercom, and press MENU/SEL to conrm.    •  Use  the  UP  or  DOWN  NavKey    or    to  scroll  to  the  base  unit,  or destination handset. Press MENU/SEL to conrm.   •  The destination handset or the base unit will ring,  press  /FLASH or  on the destination handset to answer,  or press INTERCOM or /SPEAKERPHONE to answer at the base unit.  •  Press   /CLEAR on the originating handset to transfer the call. •  Press  /FLASH  on  the  destinat ion  handset  or  press    /SPEAKERPHONE at the base unit to pick up the call on hold. Intercom call•  You must have at least one additional handset to intercom a call from one handset to another handset.
www.vtechphones.com 22Basic operationIntercom callBasic operationAnswer an incoming call during an intercom call•  During an intercom call, there will be an alert tone which signals an incoming call.   •  To terminate the intercom call without answering the incoming call, press   /CLEAR on the handset, or press INTERCOM at the base unit. The base unit will ring and the incoming call can be answered normally.     •  To connect the incoming call with the intercom call, press  /FLASH or    on the handset, or press   /SPEAKERPHONE  at the base unit to answer the incoming call.
www.vtechphones.com23Phone bookThe  phonebook  on  the  handset  can  store  up  to  100  entries,  along  with  a distinctive ringer and picture for each entry. The phonebook each consisting of entry up to 32 digits and 16 characters, . •  The phonebook menu can be assessed in idle mode by pressing the UP or DOWN NavKey   or   , or pressing, or pressing MENU/SEL twice. •  Phone book is empty is displayed on the screen when there is no entry in the phone book. •  Press OFF to exit the menu without saving any changes. Telephone operationStore an entry in the phone book•  When in the Phone book menu, press the softkey NEW to create a new entry.•  The  screen displays Enter Name, use  the  dial pad keys  (0-9,  *, #) and refer to the Chart of characters on page 33 for the instructions to enter the name.  Press the softkey DONE to save the name and go to the Enter Number screen. •  Press the softkey SAVE if you do not wish to assign any distinctive ringer and picture to this entry (if you wish to assign distinctive ringer and picture, refer to Customize entries on page 34).   Customize entriesThis feature allows you to assign a distinctive ringer and picture/animation to a specic entry. The distinctive ringer and picture/animation will alert you when this person calls. You can customize the entries before saving it, either in the phonebook, call log list, or redial list. •  When in the screen display as shown on the top right, use the UP or DOWN NavKey   or    to highlight to highlight Ringer: <Default>, or Picture: <Default>.
www.vtechphones.com 24Basic operationTelephone operationSearch the phonebookEntries  are  sorted  alphabetically,  and  names  beginning  with  numbers  are presented  first.  An  alphabetical  search  can  be  done  after  entering  the phonebook. For example, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or three times to nd Linda. •  When in the Phonebook menu, press the softkey FIND.   •  Use the dial pad to enter the alphabet and press the softkey SET to conrm. •  There are eight traditional ring tones and 17 musical ringers. For Recordable ringers, see page 50.  •  There are 29 preset pictures and animations to choose from. For Picture download, see page 52. •  Use  the  LEFT  or  RIGHT  NavKey    or    to  choose  the  desired  ringer,  or picture/animation.   •  When scrolling through the selection, a sample of the ringer will be played, and a sample of the picture/animation will be displayed.   •  Press the softkey SAVE when done. The screen displays Entry has been saved and there will be a conrmation tone.    Intercom callDial a phonebook entry•  When in the Phonebook menu, use the UP or DOWN NavKey   or   to scroll to the desired entry, or use the softkey FIND to search for it. •  Press  /FLASH or press   to dial the entry.    Edit a phonebook entry•  When in the Phonebook menu, use the UP or DOWN NavKey   or    to scroll to the entry to be edited, or use the softkey FIND to search the entry. Press MENU/SEL to select the entry.
www.vtechphones.com25Telephone operationDelete a phonebook entry•  When in the Phonebook menu, use the UP or DOWN NavKey   or    to scroll to the entry to be deleted, or use the softkey FIND to search for it. Press MENU/SEL to select the entry.    •  Press the softkey DELETE, and the screen displays Delete Options menu. Press MENU/SEL to select Delete Entry and there will be a conrmation tone. Intercom callDelete all phonebook entries•  When in the Phonebook menu, use the UP or DOWN NavKey   or    to to scroll to the entry to be deleted, or use the softkey FIND to search for it. Press MENU/SEL to select the entry.    •  Press the softkey DELETE, and the screen displays Delete Options menu. Press DOWN NavKey    once and press MENU/SEL to select Delete All Entries.  •  The screen displays Delete entire Directory Are you sure? Press the softkey YES or NO to conrm, and there will be a conrmation tone. •  Press the softkey EDIT and use the UP or DOWN NavKey   or   to highlight the item (name, number, distinctive ringer, distinctive picture/animation) to be edited.  •  Use the dial pad and the softkey BACK to edit the name and number, and use the LEFT or RIGHT NavKey   or   to choose the desired ringer andto choose the desired ringer and picture/animation. •  Press the softkey SAVE to save the changes. The screen displays Entry has been saved and there will be a conrmation tone.
www.vtechphones.com 26Advanced operationAdvanced operationPhonebookChart of charactersUse the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order:•  When  editing characters,  press  the  softkey  BACK  to backspace.  Press the LEFT  or RIGHT NavKey   or     to move the cursor. Press the RIGHT NavKey  again to add a space.  •  Press and hold the # key to insert a dialing pause.     Number     Characters by number of key presses  Key  1  2  3  4  5  6  7  8  9   1  &        ’         ,   .  1      Space   2  A  B  C  a  b  c  2  3  D  E  F  d  e  f  3   4  G  H  I  g  h  i  4   5  J  K  L  j  k  l  5  6  M  N  O  m  n  o  6   7  P  Q  R  S  p  q  r  s  7   8  T  U  V  t  u  v  8   9  W  X  Y  Z  w  x  y  z  9  0  0      *  *       #  #
www.vtechphones.com27Telephone operationCall logIf you subscribe to the caller ID service, information about each caller will be displayed after the rst or second ring. •  The handset call log can store up to 100 entries, and the call log in the base unit can store up to 50 entries. •  You can review, redial, and copy the entry into your phonebook.  •  Entries are  displayed  in reverse  chronological  order, i.e. from  the  latest entry to the earliest entry.•  When the call log is full, the earliest entry is deleted to make room for new incoming call information.   •  New Call will be displayed on both the handset and the base unit if there are new call log entries, i.e. missed call (including missed call waiting record) and unreviewed calls. •  You can also listen to messages (if the callers left messages) when reviewing the call log. The call log can be accessed on the handset by pressing the softkey CALL LOG, or pressing MENU/SEL and DOWN NavKey   once, and then press MENU/SEL again. You can also access the call log at the base unit by:•  pressing the softkey MENU to enter the menu, then•  pressing the softkey SELECT to select CALL LOG.•  Due to regional service difference, the CID information may not be available for every incoming call. In addition, the caller may intentionally block their name and/or telephone number.
www.vtechphones.com 28Advanced operationTelephone operationCall logReview the call log •  When in the call log, use the UP or DOWN NavKey   or    to scroll through to scroll through the call log on the handset. Use the softkey   or   to scroll through the callto scroll through the call log on the base unit.•  The name, number, date and time of receiving call, and message (if the caller left a message) are displayed on the screen. •  Press the RIGHT NavKey    to play the message on the handset. Press the softkey  SELECT  on  the  base  unit  twice  to  play the message  at  the  base unit.  Dial a call log entry On the handset:•  When in the call log, use the UP or DOWN NavKey  or    to scroll to the to scroll to the desired entry. Press   /FLASH or   to dial the number. •  Press # or MENU/SEL to display the possible dialing options. •  Use the UP or DOWN NavKey   or    to scroll through the choices, and to scroll through the choices, and press the softkey DIAL or   /FLASH or   to dial the number. At the base unit:•  When in the call log, use the softkey   or   to scroll to the desired entry. Press  /SPEAKERPHONE to dial the entry.  •  To see the dial options, press the softkey SELECT, use the softkey   or   to scroll to DIAL OPTIONS and press SELECT.  •   Use the softkey   or   to scroll through the choice, and press the softkey DIAL or   /SPEAKERPHONE to dial.•  While reviewing the call log, press # repeatedly to display the alternate dialing options. The abailable options are:  (1 + area code + number, area code + number, 1 + number, number only).
www.vtechphones.com29Advanced operationSave an entry to the handset phonebook•  When in the call log, use the UP or DOWN NavKey   or    to scroll through to scroll through  the call log and highlight the entry to be saved. Press the softkey SAVE to save the entry to the phonebook. •  Use  the  dial  pad  to  enter  the  name,  and  press  the  softkey  SET  when done. •  If you do not wish to customize the entry, press the softkey SAVE to conrm. The screen displays Entry has been saved and there will be a conrmation tone.    •  If you wish to customize the entry, see the section Customize entries on page 34.  Delete an entry From the handset:•  When in the call log, press the UP or DOWN NavKey   or    to scroll to to scroll to the entry to be deleted. Press the softkey DELETE to conrm, and there will be a conrmation tone. From the base unit: •  When in the call log, use the softkey   or   to scroll to the entry to be deleted. Press the softkey SELECT to select.  •  Use the softkey   or    to scroll to DELETE CALL LOG, and press the softkey SELECT to conrm.     •  Press the softkey THIS if only deleting this entry. Press the softkey ALL if deleting all entries. Press the softkey YES to conrm, and there will be a conrmation tone.  Call log•  The time is automatically set and updated with incoming caller ID information if you subscribe to this service. •  If you have more than one handset, setting the date and time on one handset will automatically update all other handsets.
www.vtechphones.com 30Advanced operationAdvanced operationRedial listThe handset and the base unit can store the ten most recently dialed  numbers in the redial list. You can review, redial, or save the number into the phonebook.  •  When  there  are  already  ten  entries  on  the  redial  list,  the  earliest  entry  is deleted to make room for the new entry.  •  Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry.•  Redial list is empty is displayed on screen if there is no dialed number on the list.   The redial list can be accessed on the handset and the base unit by pressing the softkey REDIAL in idle mode.Dial an entry from the redial listFrom the handset: •  When in the redial list, use the UP or DOWN NavKey   or    to scroll to the to scroll to the desired number.   •  Press  /FLASH or   to dial. •  To add a pause to the number, press MENU/SEL to select the number, and press the softkey PAUSE before dialing.   From the base unit:•    When  in  the  redial  list,  use  the  softkey    or    to  scroll  to  the  desired number. •  Press  /SPEAKERPHONE to dial.
www.vtechphones.com31Advanced operation Redial listSave a redial entry to the phonebook on the handset•  When in the redial list, press the UP or DOWN NavKey   or   to scroll to the number to be saved.   •  Press the softkey SAVE. •  Use the dial pad to enter the name for the entry. Press the softkey SET when nished.    •  If you do not wish to assign a distinctive ringer and picture/animation to the entry, press the softkey SAVE to conrm. The screen displays Entry has been saved and there will be a conrmation tone. •  If you wish to assign a distinctive ringer and picture/animation to the entry, see the section Customize entries on page 34.  Delete a redial entryFrom the handset:•  When in the redial list, use the UP or DOWN NavKey   or    to scroll to to scroll to the number to be deleted.   •  Press the softkey DELETE, and there will be a conrmation tone. From the base unit: •  When in the redial list, use the softkey   or    to scroll to the number to be deleted. Press the softkey SELECT to select.     •  Press  the  softkey  DELETE to  conrm,  and  there  will  be  a  conrmation tone.
www.vtechphones.com 32Advanced operationWiFi setupIn order to enable the WiFi feature to function, you need to setup the network, computer and handset as told in the following section. Network setupBefore the  handset can access PC application, the correct home network and computer setups have to be completed.To connect the handset to the PC application, the computer network will need to have the conguration as shown below:•  For the router or access point, it has to be 801.11 b  or g compatible.ComputerWireless Router orRouter + Access Point(802.11b or g)DSL/Cable ModemWF6972 HandsetWireless ConnectionWired ConnectionIn the setup, a wireless router or  a  combination  of  router and access point is required. Also, a DHCP (Dynamic Host Conguration Protocol) server is to be running either on the router or PC.
www.vtechphones.com33•  The most common network IP addresses look like 192.168.X.X. and X.X. will depend on how the network has been set up.•  The computer can be connected to the network through a wired or wireless connection.•  Error messages display on screen if handset fails to connect to access point/wireless router; or if handset fails to connect to PC application in the computer.Connection setup on handset    There  are four  steps  on  setting  up  the  connection  on handset.  Follow the instruction closely in this section. Searching for network•  Press MENU/SEL in idle mode to display menu. •  Use the UP or DOWN NavKey (^) or (v)  to reach Applications, and press MENU/SEL to select. •  Use the UP or DOWN NavKey          to reach Setup Connection, and press MENU/SEL to select.  •  The screen displays a warning message about not able to receive call during setting. Press the softkey YES to continue setting. Press the softkey NO if you do not want to continue.  •  After pressing YES, the screen displays Searching for available network...  •  The screen displays a list of available networks. If you nd a security lock symbol (  ) next to the network name, it means that the network is locked with a security key or password, and you need a security key to unlock it.(go to the section Secutiy lock on how to unlock)   •  You can press the softkey RESCAN to scan again for available networks if you wish. •  If you choose the network without a secutity lock, use the UP or DOWN NavKey (^) or (v)  to reach the choice, and press MENU/SEL to conrm, and proceed to the section Enter PC IP address.  Setup ConnectionWarning - Whilesetting up theconnection you willnot be able toreceive callsSetup Connectionon this handset.Do you want tocontinue?NOYESWiFi setup
www.vtechphones.com 34Advanced operationSecurity key setup     The security type that the handset supports are WEP (64-bit and 128-bit), WPA and WPA2-PSK. The secutity code can be up to 64 characters. •  Use the UP or DOWN NavKey (^) or (v)  to reach a network connection with a security lock, and press MENU/SEL to select.  •  Use the dial pad (see Chart of character on page  ) to enter the security key. Use the NavKey to reach Setup Connection, and press MENU/SEL to select. Press the softkey DELETE to delete character. •  Press MENU/SEL to save the security key, and proceed to Enter PC IP address.•  WEP (Wired Equivalent Privacy) refers to a security protocol for wireless local networks which are dened in the 802.11b standard.•  WPA menas Wi-Fi Protected Access.•  PSK refers to the pre-shared key, meaning every user is given the same passphrase.Setup ConnectionRESCAN HELPSELECT� VTNCAN� VIRAL_NET� DAVINCINETWEP CodeDELETE HELPSELECTPC IP AddressDELETE HELPSELECTIP:192 108 111 001Enter PC IP address•  Use  the  dial  pad  to  enter  the  IP  address,  which  is  available  in  PC application.   •  Use the LEFT or RIGHT NavKeys   or   to move the cursor to the left or right. Use softkey DELETE to delete the digit where the cursor is on. Press the MENU/SEL to conrm. •  The  screen  displays  message  that  it  is  trying  to  connect.  Once  the message of Setup successful is displayed. The WiFi setup is done, and the Applications menu is displayed.  ApplicationsSELECTView PC PicturesView CameraRSS HeadlinesPC Data TransferSetup ConnectionCurrent ConnectionWiFi setup
www.vtechphones.com35Setup connection errorsIncorrect setup may lead to connection errors, and you will be instructed on how to correct the setup in this section. WiFi setupCheck current setup You can check your current connection setup, and edit it in this menu. •  Press MENU/SEL in idle mode to display menu.   •  Press the UP or DOWN NavKey   or   to reach Applications, and press MENU/SEL to select.   •  Press the UP or DOWN NavKey   or   to reach Current Connection, and press MENU/SEL to select. •  Pressing the DOWN NavKey   will proceed from IP address to connection status, and nally exit the menu. Error-Cannot connect to VTech PC software make sure it is running on the PC•  For  this  error, press  the  softkey  MORE will prompt you  to re-check the PC IP address. Press the softkey YES to conrm and refer to the section PC IP address. Press the softkey NO to go to next error, or end setup mode. •  Check on your PC to make sure the VTech PC software is running. Error-Cannot associate to XXX network - select another network?•  For this error, press the softkey YES to to  search for another  network,  and the  screen  displays the  searching  network screen,  and refer  to  the section Searching network.   •  Pressing the softkey NO will prompt you to check the security key. Press the softkey YES or NO to conrm . Pressing YES will proceed to the security setting menu. Pressing NO will proceed to next error, or end setup mode.
www.vtechphones.com 36Special featuresRecordable ringerRecord a sound clip by using the audio patch cord•  Insert the 3.5mm plug (the larger end) into the headset jack of your PC or audio source. Then insert the 2.5mm plug (the smaller end) into the headset jack on the side of the handset.•  Press MENU/SEL when in idle mode.•  Press the UP NavKey   three times to reach Sounds, and press MENU/SEL to select. •  Press  the  DOWN NavKey   once  to  reach  Record  Sound Clips,  and  press  MENU/SEL  to select. •  Press  the  DOWN  NavKey   once  to  reach  Using Audio  Cable,  and  press  MENU/SEL  to select. •  Listen to the music through your handset speaker. Adjust the recording volume at the audio source to the desired volume level. •  Press the softkey RECORD to start recording, and press the softkey STOP when nished.  •  Press the softkey STOP when nished. •  Press the softkey PLAY to play the sound clip recorded. Press the softkey STOP to stop playing anytime.•  Press the softkey SAVE if you want to save this sound clip.if you want to save this sound clip.  •  Use the dial pad to enter the Sound Clip Name. •  The handset can store a maximum of 50 sound clips, and the maximum recording time per sound clip is 15 seconds.•  TheThe handset is preset with 17 musical ringer options as your default ringer or a distinctive ringer. Four of the ringers are protected and cannot be deleted. You can replace the other ringers with your own recordings.•  If the memory is full, the handset will show Sound Clip memory full.PC applications software
www.vtechphones.com37Record a sound clip by using the microphone•  Press MENU/SEL when in idle mode.•  Press the UP NavKey  three times to reach Sounds, and press MENU/SEL to select. •  Press  the  DOWN  NavKey   once  to  reach  Record Sound Clips,  and  press  MENU/SEL  to select. •  Press MENU/SEL to select Using Microphone, and the screen displays Record after tone.  •  Position your audio source facing the handset microphone and the handset will start recording after the beep.  •  Press the softkey STOP when nished. •  Press the softkey PLAY to listen to the sound clip you just recorded. Press the softkey STOP to stop playing anytime.•  Press the softkey SAVE to save this sound clip.to save this sound clip.  •  Use the dial pad to enter the Sound Clip Name (up to ten characters). •  Press the softkey SET when nished. The screen displays Sound Clip saved, and there will be a conrmation tone.•  When you want to use the microphone on the handset to record ringers, do not insert the audio patch cord into the headset jack.   PC applications software•  Press the softkey SET when nished. The screen displays Sound Clip saved, and there will be a conrmation tone.
www.vtechphones.com 38Special featuresGetting startedThe VTech Phonebook Manager allows you to download pictures and edit your handset phonebook from your PC. It also allows you to import and export contacts to and from comma separated text les. This feature allows you to get contacts from your existing PC applications such as Microsoft Outlook® or Palm® programs.One-time software installation•  Insert the enclosed VTech Phonebook Manager CD into your personal computer.•  An installation window will open on the monitor giving you three options:    1. Install/Uninstall the Phonebook Manager software.    2. Browse the Installation CD.    3. Visit VTech on the web.•  To install the software, click on the Install/Uninstall the VTech Phonebook Manager icon   and follow the instructions for downloading.•  After the installation is complete, you will nd a VTech Phonebook Manager icon   on your PC desktop.Graphics tab functionsThe VTech Phonebook Manager allows you to open graphic les on your PC and transfer them to your telephone. Once the graphics are transferred, they can be used for your wallpaper image or to be assigned to a particular phonebook entry, quickly alerting you to your caller’s identication.With the phonebook manager, you can also modify the graphic prior to sending it to the handset. Common graphic editing functions such as zoom, rotate, brightness/contrast adjustment and red/green color balance adjustments can be adjusted from the VTech phonebook manager.Picture downloadSpecial features
www.vtechphones.com39Special featuresOpen a graphic file•  Open the phonebook manager by double-clicking on the desktop icon: •  Click on the Graphics tab.•  Click on the OPEN IMAGE button.•  A window will open for you to browse through the graphic le on your computer.•  Find the folder containing your graphic le and double-click to open it.Picture downloadOnce a graphic le is opened, it can be transferred from your PC to your handset. There are many images in the phonebook manager software for downloading into your handset, or you can transfer your own pictures onto the handset. The phonebook manager supports the following graphic formats: GIF, JPEG, BMP, TIFF and PNG. Picture downloadTo transfer images from the software to the handset:•  Connect one end of the enclosed USB cable to the handset and the other end to your PC.•  If you have the phonebook manager program open,  you should see from the status bar  in the bottom right corner update that the PC has detected the telephone. You are now ready to transfer a graphic to the telephone. •  Following the steps in Open a Graphic File.•  Once you have opened the desired image, click on the Transfer to Handset button. •  The graphic transfer will now begin and complete in approximately four seconds.•  When the graphic transfer is complete, follow the instructions given on the handset display to save the graphic to your telephone.
www.vtechphones.com 40Special featuresSpecial featuresGraphic editingThe VTech Phonebook Manager allows you to perform basic graphic editing functions such as zoom, rotate, brightness/contrast and color balance. When using these tools to edit your pictures, you can see them on the preview panel on the left side of the phonebook manager application. While in graphic edit mode, there is a red preview box over the center of the main graphic panel. This preview box contains the image shown in the preview panel on the left side of the application. You can move the preview box by:1.  Move the mouse pointer inside the red preview box.2.  Press and hold the left mouse button.3.  Use the mouse to move the red preview box to a new location on the graphic.4.  Once the preview box is on the desired graphic, release the mouse button.Picture download•  None of the graphic editing functions will alter the actual graphic le – they will only modify how the graphic will look once it has been downloaded to the handset.
www.vtechphones.com41Special featuresPhonebook tab functionsThe VTech Phonebook Manager can be used to create, modify and backup phonebook les from your handset. The phonebook manager has many useful functions:•  Export existing contacts from any contact manager (such as Microsoft Outlook®, Palm®, etc.) to a comma separated text le. Import those contacts into the phonebook manager and transfer the entire phonebook to your handset.•  Transfer the phonebook from your handset to your PC and save it to disk. Connect a different handset and transfer the phonebook from your PC to the new handset. This allows you to store a copy of the phonebook on your PC and transfer it to different handsets.•  Use the phonebook manager to backup your handset phonebook onto your PC. If you need to restore the phonebook on your handset, there is already a copy stored on your PC.•  Use the phonebook manager to create a phonebook ofine on your PC. When nished editing, connect your handset and transfer it from the PC to your handset.Creating an empty phonebookTo create an empty phonebook to input data:•  Double-click on the VTech Phonebook Manager icon on your PC.•  Click on the Phonebook tab.•  Select the CREATE PHONEBOOK   button.•  Using  the  Phonebook Manager application,  make any necessary  changes to  the  phonebook. You can add entries or import contacts from other PC applications such as Microsoft Outlook® or Palm®.•  When nished editing the phonebook, you must either save the data to your hard drive or transfer it to your handset:•  Select the SAVE PHONEBOOK   button to save the data to your PC’s hard drive.  -OR-•  The phonebook manager application does not perform any synchronization of the phonebook between the PC and the handset. When the Transfer to Handset button is pressed, the entire phonebook is transferred to the handset replacing the existing phonebook on the handset. •  This operation will replace the phonebook on your handset with the new one currently transferred from the phonebook manager.
www.vtechphones.com 42Special featuresSpecial featuresEdit a phonebookYou can either open an existing phonebook stored in your PC’s hard drive by pressing the OPEN PHONEBOOK    button using the phonebook manager software, or by transferring the phonebook from your handset to the phonebook manager software using the supplied USB cable. To accomplish this:•  Connect your handset to your PC using the USB cable.•  Start the phonebook manager application on your PC.•  Verify  the  connection  by ensuring the green icon  on  the  status bar. (If it  is  not,  re-connect the handset to the PC with the USB cable.)•  Press the Phonebook tab.•  Press the Transfer   button. •  Using the phonebook manager software, edit the phonebook entries. At this time you can also add new entries or import contacts from other programs such as Microsoft Outlook® or Palm®, etc.•  When  nished  editing  the  phonebook,  save  it  to  your  PC’s  hard  drive  by  pressing  the  SAVE PHONEBOOK   button. To transfer the newly edited phonebook to your handset, use the transfer phonebook   button.Phonebook tab functions•  Click on Transfer
www.vtechphones.com43Special featuresPhonebook tab functionsImport contacts into phonebook manager from other PC applicationsUse this feature to import contacts from a comma  separated text  le into  the VTech  phonebook manager software. The contacts will be merged into the currently loaded phonebook.1. Create a comma separated text le containing the contacts for importing into your handset. This is accomplished by using the export function from your other contact management application (such as Microsoft Outlook®, Outlook Express® or Palm® applications). The export function in these programs is normally located under the le  menu.  Be sure  to specify  the export le  as  a  text le or comma separated le (CSV). An example of exporting contacts from Microsoft Outlook® is as follows:a.  Start Microsoft Outlook® on your PC.b.  Select import/export from the le menu.c.  Select export to le and press next.d.  Select a le type of comma separated values (in Windows).e.  Select the folder containing the contacts for export.f.  Once a contact folder has been selected, press next. g.  Enter a le name to save as a contact. This will be the le importing into the phonebook manager program. Be sure to make note of where on your PC you save the le for later reference.2.  Start the VTech phonebook manager program on your PC. Load the newly created phonebook into the phonebook manager software using these steps:•  Press the Transfer   button.•  Press the CREATE PHONEBOOK   button to create an empty phonebook.•  Press the OPEN PHONEBOOK   button to load the previously saved phonebook from your PC’s hard drive.•  For rst time users, try the import operation on an empty phonebook until you have mastered the process.
www.vtechphones.com 44Special featuresSpecial features•  Press the Import/Export   button.•  Select Import Contacts and press the next button.•  Use the browse button to locate the comma separated text le saved in step one. Press next.•  The next screen displays how the elds from the comma separated text le will be mapped to the handset phonebook entries. There are two elds in the VTech phonebook: name and number. However, most PC contact managers separate names into the rst and last name elds. To allow import of this type of le, the mapping dialog allows you to decide how the name elds from your import le will be placed in the VTech phonebook name eld. For example, the following mappings will import the eld’s rst name and last name into the VTech name eld. The home phone eld will be imported into the VTech phone number eld.If the mapping displayed is not what is desired, select one of the rows and press the Change Map button to correct it. You can only use each of the three elds (VTech name rst, VTech name last and VTech phone number) once. If you want to change one that has already been mapped, you must rst select that row and use the Change Map button to remove the association.•  When nished editing the mapping, press the Finish button. The contacts will now be imported and merged into the currently loaded phonebook.Phonebook tab functionsExporting contacts to a comma separated text fileThis feature allows you to export some or all of your VTech phonebook entries into a comma separated text le. This comma separated text le can then be imported into a contact manager software such as Microsoft Outlook® or Palm® applications.•  Load a phonebook into the phonebook manager.•  If you wish to export only some of your contacts, select the desired contacts on the list of contacts loaded. You can use your mouse to select to a single row or hold down the CTRL key while using your mouse to click on the rows to be selected.•  Press the Import/Export   button.
www.vtechphones.com45Special featuresPhonebook tab functions•  Select Export Contacts and press the next button.•  Select whether you want to Export All Contacts or Selected Contacts.•  Enter the name of the le to be exported to. You can use the browse button to locate the folder and enter a le name.•  Press the Finish button to complete the export operation.Deleting phonebook records from the currently loaded phonebook•  Start the phonebook manager software on your PC.•  Press the Phonebook tab.•  Load a phonebook into the phonebook manager.•  Select the rows of the phonebook entries to be deleted. Use your mouse to select a single row or hold down the CTRL key while using your mouse to click on the rows to be selected.•  Press the Delete Selected Contacts   button.•  Save the le to disk and/or transfer it to the handset.
www.vtechphones.com 46AppendixHandset and base indicatorsMute indicator•  Flashes when the handset microphone is muted.Ringer off indicator•  displays when the ringer is turned off.Battery indicator•  When the handset is removed from the charger, this lets you know the    level of charge in the battery, from FULL( ) to EMPTY ( ). •  Cycles (low, medium, and  full) when handset battery is charging. •  Flashes when a low battery condition is detected.New message indicator•  Flashes when there is a new message in the answer system.Line in use indicator•  On when an extension handset or parallel set is in use.Hold indicator•  Flashes when a call is on hold.Handset LEDs•  On when the handset speakerphone is in use.Handset icons
www.vtechphones.com47Handset indicatorsHandset iconsIcon Description•  The microphone is muted.NEW •  Displayed when viewing a missed call that has not been reviewed.•  The handset ringer is off.•  Low battery indicator or charging indicator.•  Flashes to indicate that there are new voicemail messages. (Service must be subscribed from your telephone company.)
www.vtechphones.com 48AppendixAdd additional headsetsYour telephone  can  accommodate up  to  eight  cordless  handsets. You  can add new handsets (VTech i5808, purchased separately) anytime. Up to three handsets can be on a call at the same time. The handset provided with your telephone system is automatically registered as Handset 1 (i5871), or Handset 1 and Handset 2 (for i5873). Additional handsets will be assigned in numerical order (2, 3, 4, etc.) when they are registered. Before using a separately purchased handset, it must be registered with the  base unit. Registration of handset•  Make sure the additional handset is fully charged before registration.  •  On the base unit, press the softkey MENU in idle mode.•  Press the softkey    three times to reach REGISTER HANDSET, and press the softkey SELECT to select. •  The base unit screen displays READY TO REGISTER NEW HANDSET, press  the softkey REGISTER on the handset.  •  The  handset  screen  displays  Registration in Progress.  Within  15-60 seconds, the screen displays Found Base, and the base unit and handset will beep.  The maximum number of handsets for use at any time is three, and the possible combinations include:•  Three handsets and the base unit on an external call.  •  Two  handsets  and  the  base  unit  on  an  external  call,  and  one  handset accessing the answering system.  •  One handset and the base unit are on an external call, and two handsets are on intercom.
www.vtechphones.com49Add additional handsetsReplace a handsetIf you are replacing a handset on a system that has the maximum number of registered handsets (eight) or wish to change the assigned handset number of your registered handsets, you must rst de-register the handsets, and then register all handsets again. De-register a handset•  On  the  handset  to  be  de-registered,  press  MENU/SEL  when  in  idle mode. •  Press  the  DOWN NavKey   four  times  to  reach  Settings,  and  press MENU/SEL to select. •  Press the UP NavKey   once to reach Reset Settings, and press MENU/SEL to select. •  Press the UP NavKey  twice to reach Clear Registration,  and press MENU/SEL to select. •  The screen displays Clear Handset Registration Are you sure? Press the softkey YES to conrm, or press the softkey NO if you decide to keep the registration. •  The screen will then display the instructions for registering a handset.   •  The newly registered handset will be assigned the lowest extension number which  has  not  been  previously  assigned  to  another  system  handset  (2 through 8 for model i5871, 3 through 8 for model i5873).
www.vtechphones.com 50AppendixDe-register all handsets •  On the base unit, press the softkey MENU.  •  Press the softkey    once to reach BASE SETTINGS, then press the softkey SELECT to select.  •  Press the softkey   twice to reach DELETE HANDSETS, and press the softkey SELECT to select.  •  The  screen  displays  DELETE REGISTRATION FOR  ALL HANDSETS    ARE YOU SURE? Press the softkey YES to conrm, or press the softkey NO if you decide to keep the registration. To re-register a handset, see Registration of handset on page XX. Add additional handsets
www.vtechphones.com51Charge spare battery packPower guard featureYour phone uses a spare battery charger in the base unit to provide power backup in the event of a power failure or outage. With a fully charged battery in the spare battery charger, you will be able to make and receive calls for up to 2.5 hours during a power outage.The spare battery can also be used to replace a depleted handset battery to ensure uninterrupted use. The spare battery is optional and can be purchased separately.Installation        1.  Open the spare battery compartment by pressing the release button located on the bottom of the base unit. 2.  Remove the battery cover and place the battery in the compartment with the metal contacts aligned, as shown in the diagram.3.  Replace  the  compartment  cover.  The  spare  battery  charger  takes  20  hours  to  fully  charge  a depleted battery.•  When using your phone during power backup mode, audio quality may be compromised due to reduced power availability.
www.vtechphones.com 52AppendixBatteriesAfter the battery is fully charged, you can expect the following performance:Operation Operating timeWhile in use (talking) 6 hoursWhile not in use (standby*) 96 hours (approximately 4 days)*Handset is off the base unit but not in use. The battery needs charging when:•  A new battery is installed in the handset.•  The telephone beeps twice once taken off the base unit.•  Battery indicator on screen is empty.CAUTION:To reduce the risk of re or injury to persons, read and follow these instructions:1.  Use only the battery(ies) specied.2.  Do not dispose of the battery(ies) in a re. They may explode. Check with local waste management codes for special disposal instructions.3.  Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may toxic if swallowed.4.  Exercise care in handling batteries in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns. 5.  Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.WARNING:TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.The AC adapter is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible.
www.vtechphones.com53Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:1.  Read and understand all instructions. 2.  Follow all warnings and instructions marked on the product.3.  Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.  Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).5.  Do not place this product on an unstable surface, such as a table, shelf or stand. This product may fall, causing serious damage.6.  Slots and openings in the back or bottom of the base unit and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7.  This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 8.  Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9.  Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock. Never spill liquid of any kind on the product. 10.  To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11.  Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock. 12.  Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:  A. When the power supply cord or plug is damaged or frayed.  B. If liquid has been spilled onto the product.   C. If the product has been exposed to rain or water.  D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.  E. If the product has been dropped and the base and/or handset has been damaged.  F. If the product exhibits a distinct change in performance.13.  Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.14.  Do not use the telephone to report a gas leak in the vicinity of the leak.15.  Only put the handset of your telephone next to your ear when it is in normal talk.CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.SAVE THESE INSTRUCTIONS
www.vtechphones.com 54AppendixTroubleshootingProblem SuggestionMy  telephone  doesn’t work at all.•  Make sure the power adaptor is plugged in.•  Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall jack.•  Disconnect the power adaptor for a few minutes, and then reconnect it.•  Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base unit when not in use.•  Reset the base unit. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base unit to reset.•  You may need to purchase a new battery, please refer to the Batteries sections in this user’s manual.I  c annot  g et  a  dia l tone.•  Try all the suggestions above.•  Move the handset closer to the base unit. You might have moved out of range.•  Make sure the telephone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer  to  the Installation section of this user’s manual  to set the  dial mode. •  Your line cord might be malfunctioning. Try installing a new line cord.•  If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on that telephone either, the problem is in the wiring or local service. Contact your local telephone company.If you have difculty operating your telephone, the suggestions below should solve the problem. If you still have difculty after trying these suggestions, call VTech Communications at 1(800)595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1(800)267-7377.
www.vtechphones.com55Problem SuggestionI cannot dial out. •  Make sure there is a dial tone before dialing. It is normal for handset to take a second or two to nd the base unit and produce a dial tone. Wait an extra second before dialing.•  If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company.•  Eliminate any background noise. Noise from a television, radio or other appliance may cause the telephone not to dial out properly. If you cannot eliminate the background noise, rst try muting the handset before dialing, or dialing from another room in your home with less background noise.The  batteries  do  not hold a charge.•  Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base unit when not in use.•  You may need to purchase a new battery, please refer to the Batteries section in this user’s manual.•  Your telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.Troubleshooting
www.vtechphones.com 56AppendixTroubleshootingProblem SuggestionI  get  noise,  static,  or weak signal even when I’m near the telephone base. •  Other electronic products can cause interference with your cordless telephone. Try installing your telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.•  Microwave oven operates on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is running. Do not install this telephone in the same outlet or near the microwave oven.•  If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from one another, or use a different surge protector.•  Relocate your base unit to a higher location. The telephone will likely get better reception if not installed in a lower area.•  If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).I  hear  noi s e  in  the handset,  and  none  of the  keys  or  buttons work.•  Make sure the power cord is plugged in.I hear other calls while using my telephone.•  Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
www.vtechphones.com57TroubleshootingProblem SuggestionMy  handset  does  not ring  when  I  receive a call.•  Make sure you  have the ringer activated. Refer to the section(s) on ringer selection  in this user’s manual.•  Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack. Make sure the power cord is plugged in.•  The handset may be too far from the base unit.•  Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base unit when not in use.•  You may have too many extension telephones on your telephone line to allow all of them to ring. Try unplugging some of the other telephones.•  The layout of your home or ofce might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper oor.•  If the other telephones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).•  Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is the telephone jack. Contact your local telephone company (charges may apply).•  Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones•  Your line cord might be malfunctioning. Try installing a new line cord.
www.vtechphones.com 58AppendixTroubleshootingProblem SuggestionMy calls fade or cut in and out while I’m using my handset.•  Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.•  Microwave oven operates on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is running. Do not install this telephone in the same outlet or near the microwave oven.•  If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from one another, or use a different surge protector.•  Relocate your telephone base to a higher location. The telephone will get better reception if not installed in a lower area.•  If the other telephones in your home are having the issue, the problem is in your wiring or local service.M y  c a l l e r   I D   i s n’ t working.•  Caller ID is a subscription service. You must subscribe to this service for this feature to work on your telephone.•  Your caller must be calling from an area that supports caller ID.•  Both you and your caller’s telephone companies must use caller ID compatible equipment.
www.vtechphones.com59TroubleshootingProblem SuggestionC o m m o n   c u r e   f o r electronic equipmentIf the unit does not seem to be responding normally, then try putting the handset in its telephone base. If it does not seem to respond, do the following (in the order listed):1. Disconnect the power to the telephone base.2. Disconnect the handset battery, and spare battery, if applicable.3. Wait a few minutes.4. Connect power to the telephone base.5. Re-install the battery(ies).6. Wait for the handset to re-establish its link with the telephone base. To be safe, allow up to one minute for this to take place.
www.vtechphones.com 60AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce. When the handset is out of range, the handset will display Searching. The user can access the handset phonebook, and certain parts of the menu system, i.e. handset setting and registration, but not the time setting and base setting. Not possible will be displayed if access is tried.If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press TALK/FLASH. Move closer to the telephone base, then press TALK/FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the base. MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
www.vtechphones.com61About cordless telephones•  Privacy: the same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the cordless handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless phone conversations as being as private as those on corded phones.•  Electrical Power: The base unit of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the base unit is unplugged or switched off, or if the electrical power is interrupted. •  Potential TV Interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the base unit of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone father away from the TV or VCR will often reduce or eliminate the interference. (Applies to 25 channel cordless phones only).•  Rechargeable Batteries: This product contains either Nickel-Cadmium or Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries in order not to short the battery with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.•  Nickel-Metal Hydride Rechargeable Batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. WarrantyWhat does this limited warranty cover?The manufacturer of this Vtech product, Vtech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by Vtech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America.What will Vtech  Communications do  if  the Product is  not free from material  defects in  materials and workmanship during  the  limited  warranty period (“Materially  Defective Product”)?During the limited warranty period, Vtech’s authorized service representative will repair or replace at Vtech’s option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. Vtech will return repaired or replacement products to you in working condition. Vtech will retain defective parts, modules, or equipment. Repair or replacement of Product, at Vtech’s option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period?The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty?This limited warranty does not cover1.  Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, negligent, inundation, re, water or other liquid intrusion; or2.  Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of Vtech; or 3.  Product to the extent that the problem experienced is cause by signal conditions, network reliability or cable or antenna systems; or 4.  Product to the extent that the problem is caused by use with non-Vtech electrical accessories; or5.  Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or 6.  Product purchased, used serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or
www.vtechphones.com 62Appendix7.  Product returned without valid proof of purchase (see 2 below); or 8.  Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.How do you get warranty service?•  To obtain warranty service in the United States of America, call 1(800)595-9511 for instructions regarding where to return the Product. Before calling for service, please check the user’s manual. A check of the Product controls and features may save you a service call. •  Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. •  If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, Vtech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service? 1.  Return the entire original package and contents including the Product to the Vtech service location along with a description of the malfunction or difculty;2.  Include “valid proof or purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3.  Provide your name, complete and correct mailing address, and telephone number. Other Limitations•  This warranty is the complete and exclusive agreement between you and Vtech. It supersedes all other written or oral communications related to this Product. Vtech provides no other warranties for this product. The warranty exclusively describes all of Vtech’s responsibilities regarding the product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication.State Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state.Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an written warranty that the product is t for ordinary use) are limited to one year from date of purchase, Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. •  In no event shall Vtech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product, some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. FCC, ACTA and IC regulationsFCC Part 15This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference; and 2) This device must accept any interfer-ence received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone.This equipment has been tested and found to comply with the requirements for a ClassB digital device under Part 15 of the Federal Communications Commission (FCC) rules.These requirements are intended to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses and can radiateradio frequency energy and, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications. However, there is no guaranteethat interference will not occur in a particular installation. If this equipment does causeharmful interference to radio or television reception, which can be determined by turningthe equipment off and on, the user is encouraged to try to correct the interference byone or more of the following measures:Warranty
www.vtechphones.com63Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modications to this equipment not expressly approved by the partyresponsible for compliance could void the user’s authority to operate the equipment.To ensure safety of users, the FCC has established criteria for the amount of radiofrequency energy that can be safely absorbed by a user or bystander according to theintended usage of the product. This product has been tested and found to comply withthe FCC criteria. The handset may be safely held against the ear of the user. The baseunit shall be installed and used such that parts of the user’s body other than the handsare maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirementsadopted by the Administrative Council for Terminal Attachments (ACTA). The label onthe back or bottom of this equipment contains, among other things, a product identierin the format US:AAAEQ##TXXXX. This identier must be provided to your local telephonecompany upon request.The plug and jack used to connect this equipment to premises wiring and the telephonenetwork must comply with applicable Part 68 rules and technical requirements adoptedby ACTA. A compliant telephone cord and modular plug is provided with this product. Itis designed to be connected to a compatible modular jack that is also compliant. AnRJ11 jack should normally be used for connecting to a single line and an RJ14 jack fortwo lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices youmay connect to your telephone line and still have them ring when you are called. TheREN for this product is encoded as the 6th and 7th characters following the US: in theproduct identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum ofall RENs should be ve (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of thisequipment does not disable your alarm equipment. If you have questions about what willdisable alarm equipment, consult your telephone company or a qualied installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until theproblem has been corrected. Repairs to this telephone equipment can only be made bythe manufacturer or its authorized agents. For repair procedures, follow the instructionsoutlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone companymay temporarily discontinue your telephone service. The telephone company is requiredto notify you before inter-rupting service. If advance notice is not practical, you will benotied as soon as possible. You will be given the opportunity to correct the problemand the telephone company is required to inform you of your right to le a complaint withthe FCC. Your telephone company may make changes in its facilities, equipment,operation, or procedures that could affect the proper functioning of this product.The telephone company is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or testemergency numbers, please:Remain on the line and briey explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry Canada••••••FCC, ACTA and IC regulations
www.vtechphones.com 64AppendixThis equipment complies with regulations RSS210 and CS-03 of Industry Canada.Operation is subject to the following two conditions: (1) this device may not causeinterference, and (2) this device must accept any interference, including interferencethat may cause undesired operation of the device.The term ‘’IC: ‘’ before the certication/registration number only signies that the IndustryCanada technical specications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN isan indication of the maximum number of devices allowed to be connected to a telephoneinterface. The termination on an interface may consist of any combination of devicessubject only to the requirement that the sum of the RENs of all the devices does not exceed ve.FCC, ACTA and IC regulations
www.vtechphones.com65Technical specificationsFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 2400-2483.5 MHzReceive frequency Handset: 2400-2483.5 MHzChannels 11Nominal effective range Maximum power allowed by the FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.Size Handset: 171mm X 48mm X 32mm Charger: 108mm X 95mm X 94mmWeight Handset: 144.2 grams (201.4 grams with battery)                   Charger: 104.8 gramsPower requirements Handset: 900mAH Ni-MH Battery Charger: AC 9V @ 300mAMemory Handset directory: 100 memory locations, up to 32 digits, 16 characters per locationHandset Caller ID log: 100 memory locations, 16 character names, 16 digit phone                                     numbers
www.vtechphones.com 66IndexAAbout caller ID information  4About cordless telephones  59Add additional headsets  46Advanced operation  24–29BBasic operation  14–22Batteries  50CCall log  25Call waiting  16Charge spare battery pack  49Chart of characters  24Clear voice mail  10Conference call  18Connection setup on handset  31Contrast  10Creating an empty phonebook  39DDe-register a handset  47De-register all handsets  48Default settings  11Delete all messages  13Delete all phonebook entries  23Delete an entry  27Delete a phonebook entry  23Delete a redial entry  29Delete  registration  11Deleting  phonebook  records from the currently loaded phonebook  iiiDial a call log entry  26Dial an entry from the redial list  28Dial mode  4EEdit a phonebook  40Edit a phonebook entry  22Edit handset name  10Exp o r t i n g  contacts  to  a  com m a separated text le  42FFCC, ACTA and IC regulations  60–62From one handset to all handsets and base unit  17From one handset to a specic handset or base unit  18From one handset to the base unit or to another handset  18GGetting started  36Graphic editing  38Graphics tab functions  36HHandset battery installation  2Handset icons  44Handset indicators  45Handset layout  5Handset LEDs  44Handset messages  13Handset screen images  6Handset settings  9Handset sounds  7Headset installation (optional)  3Hold  15IImportant safety instructions  51Import  contacts  into  phonebook manager from other PC applications  41Index  64Installation  1–4, 49Intercom call  17LLanguage  9MMaintenance  58Make,  answer,  and  end  calls  at  the
www.vtechphones.com67Indexbase unit  14Make,  answer, and  end calls  with  the handset  14Mute  15NNetwork setup  30OOne-time software installation  36Open a graphic le  37Operating range  58Options during playback  13Options while on calls  15PParts checklist  1PC applications software  34–35Phone book  21Phonebook tab functions  39Picture download  36Pictures & animations  6Play the message  12Power guard feature  49RRecordable ringer  34Record a sound clip by using the audio patch cord  34Record  a  sound  clip  by  using  the microphone  35Redial list  28Registration of handset  46Replace a handset  47Review the call log  26Ringer silencing  16SSave an entry to the handset phonebook  27Save a  redial entry to the phonebook on the handset  29Searching for network  31Search the phonebook  22Security key setup  32Set a wallpaper image  6Set Ringer melody  7Set Ringer volume  7Set time  9Show handset name  11Speakerphone on the handset  15Special features  36–44Store an entry in the phone book  21TTechnical specications  63Telephone settings  5–13To transfer images from the software to the handset  37Transfer an external call  19Troubleshooting  52–58VVolume control  15WWarranty  59WiFi setup  30–32
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, OregonDistributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.Copyright ©2006 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-000xxx-010-000
User’s Manualwww.vtechphones.comModel: wf6909

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