VTech Telecommunications 80-6269-00 5.8/2.4GHz FHSS Cordless Phone w/ CID & DAM (HS) User Manual DS4122 CIB 081707

VTech Telecommunications Ltd 5.8/2.4GHz FHSS Cordless Phone w/ CID & DAM (HS) DS4122 CIB 081707

User Manual

Congratulationson purchasing your new VTech product.Before using this telephone, please read the Important safety instructionson page 39 of this manual.This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.The E N E RG Y  S TA R® program (www.energystar.gov) recogniz es and encourages the use of products that save energy and help protect our environment. W e are proud to mark  this product with the E N E RG Y  S TA R® label indicating it meets the latest energy efficiency guidelines.
Installation   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1Parts checklist  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1Install handset battery  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 2Telephone base installation   .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3&5.ſNVGT  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4Desk/table bracket installation . . . . . . . . . . . . . . 5Wall mounting bracket installation . . . . . . . . . . . . 5Ex changeable colorful handset ring . . . . . . . . . . . 6Telephone settings . . . . . . . . . . . . . . . . . . . . 7H andset layout . . . . . . . . . . . . . . . . . . . . . . 7Telephone base layout . . . . . . . . . . . . . . . . . . 8Ringer volume   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9Ringer tone . . . . . . . . . . . . . . . . . . . . . . . . 9K ey tone   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10L anguage .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10Clear voicemail . . . . . . . . . . . . . . . . . . . . . 11Dial type   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  11Basic operation .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12M ake, answer, and end calls .  .  .  .  .  .  .  .  .  .  .  .  .  .  12Speakerphone  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12M ute   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12Call waiting . . . . . . . . . . . . . . . . . . . . . . . 12Volume.........................13Ringer mute.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13Temporary tone dialing .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13Intercom   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  14Conference call .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  14Transfer an ex ternal call  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  15Switch between ex ternal and intercom call   .  .  .  .  .  .  15Answer an incoming call during an intercom call   .  .  .  16Find handset . . . . . . . . . . . . . . . . . . . . . . 16Advanced operation  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  17Directory  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  17Store a directory entry . . . . . . . . . . . . . . . . . 17Character chart .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  18Search the directory  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  19Dial a directory entry . . . . . . . . . . . . . . . . . . 19Edit a directory entry . . . . . . . . . . . . . . . . . . 20Delete a directory entry.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  20About caller ID  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 21Call log.........................22Review the call log  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  22M ake CID entries ready to dial . . . . . . . . . . . . . 23Dial a call log entry .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  23Save an entry to the directory  .  .  .  .  .  .  .  .  .  .  .  .  .  23Delete one or all entries   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  24Call log display screen messages . . . . . . . . . . . 24Redial list . . . . . . . . . . . . . . . . . . . . . . . . 25Dial from redial . . . . . . . . . . . . . . . . . . . . . 25Delete a redial entry  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  25Tab le of contents
Table of contentsAnswering system operation . . . . . . . . . . . . . . 26Message capacity   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  26Answering system setup . . . . . . . . . . . . . . . . 27Activate the answering system .  .  .  .  .  .  .  .  .  .  .  .  .  27Set the clock  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  27Set number of rings.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  28Set telephone base ringer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  28Set remote access code  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  29Set message alert tone.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  29O utgoing announcement .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  30Play your announcement    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  30Record your own announcement.  .  .  .  .  .  .  .  .  .  .  .  30Delete your announcement.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  31Message playback . . . . . . . . . . . . . . . . . . . 31New message indication . . . . . . . . . . . . . . . . 31O ptions during playback . . . . . . . . . . . . . . . . 31Delete all messages  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  32Record and play memos . . . . . . . . . . . . . . . . 32Record a memo.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  32Memo playback .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  32Remote access .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  33Remote access commands   .  .  .  .  .  .  .  .  .  .  .  .  .  .  33Commands during playback mode .  .  .  .  .  .  .  .  .  .  .  33Message window displays . . . . . . . . . . . . . . . 34Handset display screen messages.  .  .  .  .  .  .  .  .  .  .  35Handset and telephone base indicators . . . . . . . . 37Handset lights   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  37Telephone base lights   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  37Handset icons   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  37Battery  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  38Important safety instructions .  .  .  .  .  .  .  .  .  .  .  .  .  .  39Troubleshooting   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  40O perating range   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  49Maintenance  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  49About cordless telephones .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  50Warranty  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  50FCC, ACTA and IC regulations .  .  .  .  .  .  .  .  .  .  .  .  .  52The RBRC® seal  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  536GEJPKECNURGEKſECVKQP U  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  54Index  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  55
www.vtechphones.com 1Installation B asic operationInstallationP arts check listRemember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: • To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511 in the United States. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.2. Handsets (3)10. User’s manual4. Batteries (3)3. Telephone base with wall/desk bracket9. Chargers (2)CH A R G E8. Charger adapters (2)6. Telephone line cord1. Quick start guide5. Battery compartment covers (3)Quick start guideHandsets (3)Telephone base with wall/desk   bracketBatteries (3)Battery compartment covers (3)Telephone line cordTelephone base power adapterCharger adapters (2)Chargers (2)User’s manualColorful handset rings (9)1.2.3.4.5.6.7.8.9.10.11.7. Telephone base power adapter11. Colorful handset rings (9)
www.vtechphones.com2InstallationInstall hand set battery1. Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires to the color-coded label, then snap the plug securely into place.2. Place the battery in the compartment with the wires in the upper left corner.3. Position the battery compartment cover and slide it up until it clicks into place.For optimal performance, we recommend that you charge the handset for 16 hours. You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours.• If the handset will not be used for a long period of time, remove the battery to prevent possible leakage.• To purchase replacement batteries, visit our website at www.vtechphones.com or call    1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call1 (800) 267-7377.
www.vtechphones.com 3Installation Basic operationInstallationIt is recommended to install the telephone base away from any electronic eq uipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base and the charger as shown below.Plug the bigger power adapter into the power jack at the bottom of the telephone base and the smaller power adapters into the chargers. Route cords through slots and plug the power adapter into an electrical outlet not controlled by a wall switch.Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Route the telephone line cord through the slot, then plug the other end of the cord into a  telephone wall jack.1.2.Plug the telephone line cord into a telephone jack.Telephone base installationPlug power adapter into an electrical outlet not controlled by a wall switch.•Use only the AC power adapter supplied with this telephone.• This power adapter is intended to be correctly oriented in a vertical QTƀQQTOQWPVposition.Your telephone base comes with the desktop bracket installed. You may remove the bracket before plugging in the telephone line and power adapter if it obstructs the installation process.•
www.vtechphones.com4If you subscribe to D S L serviceIf there is interference during telephone conversations and/or your caller ID features are not functioning RTQRGTN[KPUVCNNC&5.ſNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGYCNNLCEM6QQDVCKPC&5.ſNVGTCPFOQTGKPHQTOCVKQ PCDQWV&5.KPVGTHGTGPEG EQPVCEV[QWT&5.UGTXKE Gprovider.Installation• Most DSL providers recommend installing a DSL ſNVGTKPGXGT[telephone jack. Your DSL service provider may provide more information regarding telephone interference.&5.ſNVGTHQTDSL users)To single telephone jack (RJ 11C) Telephone line cord
www.vtechphones.com 5Installation Basic operationInstallationupper groovesupper tablower tablower grooveDesk/table bracket installationYour telephone base comes with a desktop bracket already installed. To remove the desktop bracket:2TGUUDQV JWRRG TVCD UſTON [KPYCT FCP FVJG PRWN NVJ Gbracket upward until it is released from the grooves.To install the desktop bracket:Position  the  desktop  bracket  on  the  bottom  of  the telephone base.Insert the lower tabs of the bracket into the grooves marked DE SK M O U N T, then snap the upper tabs into place.•1.2.W all mounting bracket installationYour  telephone  base  comes  with  a  desktop  bracket installed. If you prefer to mount your telephone on the wall, it is designed to mount on a standard telephone wall plate.  To install the wall mounting bracket:First, remove the bracket from the telephone base by carefully pressing on the tabs until the bracket is released.Next,  rotate  the  bracket  so  that  the  hole  for  the  wall mounting studs is in the same orientation as the mounting hole on the back of the telephone base.Insert  the  lower  tabs  of  the  bracket  into  the  grooves marked W A LL M O U N T in the telephone base, then snap the upper tabs into place.1.2.3.Your telephone base comes with the desktop bracket installed. You may remove the bracket before plugging in the telephone line and power adapter if it obstructs the telephone base installation process (see page 3).•
www.vtechphones.com6InstallationEx changeable colorful handset ringYour telephone comes with additional colorful handset rings. Change the ring to suit your mood or atch your room decor.To remove the handset ring:Inser t  your  thumbnail  into  the  slot underneath the MENU/SELECT button.1. 2. Lift up the colorful handset ring.To install a new handset ring:1. Align the desired handset ring against the MENU/SELECT button.2. Press the colorful handset ring    downward until it clicks into place.Handset ring
www.vtechphones.com 7Basic operationTelephone settingsTelephone settingsHandset layout1. Earpiece2. CID (caller ID) Press to display caller ID information.3.  /F LASHPress to make or answer a call. During a call, press  to  receive an incoming call  if call waiting is activated.4. Dial pad keys (0 -9,*,#)5.  / SPEAKER (speakerphone)Press to activate handset speakerphone. Press  again  to  resume  normal  handset use.6. REDIAL/PAUSEPress  to  view  the  redial  memory.  Press and hold  to  insert  a dialing  pause when entering numbers.7. Microphone8. Handset display9.   (Directory)Press to display the directory entries.10. VOLUME /Press to increase or decrease the listening volume during a conversation.Press  to  adjust  the  ringer  volume  while in idle mode.11. NavKey/MENU/SELECTPress  the  center  NavKey    to  display menus. Press the up or down NavKeyPress the up or down NavKey or   to navigate through menus. Press the left  or  right  NavKey    or    to  navigate through menus. Press the center NavKey  to select a highlighted menu item.12. OF F /CLEARDuring  a  call,  press  to  hang  up.  While using  the  menus,  press  to  return  to  the previous menu. While predialing, press to delete digits.13. #Press repeatedly to display other dialing options when reviewing the call log (page 23).14. INT (intercom)Press  to  initiate  an  intercom  conversation between handsets. Press to transfer a call.15. MUTE/REMOVEWhile  on  a  call,  press  to  mute  the microphone. While reviewing the call log, press to delete an individual entry, or press and hold to clear the entire call log. While entering or editing a name or number, press to delete a character.CENTERDOWNUPLEF T RIG HT
www.vtechphones.com8Telephone settingsTelephone base layout Message window/SKIPVOL /  (volume + /-) ANS ON/OFF (Answer on/off)/PLAY/STOP AntennaSET UP ANNC (announcement) CLOCK RECORDFIND HANDSET MicrophoneVOICEMAIL light IN USE light CHARGE light/REPEATX/DELETE1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.2116175151413311 10 9 812 746
www.vtechphones.com 9Basic operationTelephone settingsTelephone settingsRinger volumeYou can adjust ringer volume either by the volume control on the right side of the handset or in the handset menu. To change the ringer volume:Press the VOL /  to display the current volume level on the screen when in idle mode.Press VOL  or VOL VQEJQQUGVJGFGUKTGFXQNWOGNGXGN9JGPſPKUJGFthe new volume level will be saved.    -OR-Press the center NavKey   in idle mode to display the menu.3. Press the up or down NavKey   or   to reach RINGER VOLUME then     press the center NavKey  VQEQPſTO4. Press the left or right NavKey   or   to adjust the volume. A sample of     each ringer volume will be played when scrolling through the choices.5. Press the center NavKey  VQUCXG;QWŏNNJGCTCEQPſTOCVKQ PVQPGRinger toneThis feature allows you to choose ringer tones for incoming calls. To choose a ringer tone:Press the center NavKey   in idle mode to display the menu.Press the up or down NavKey   or   to reach RINGER TONE, and then press the center NavKey  VQEQPſTOPress the up or down NavKey   or   to choose the desired ringer tone. A sample of the ringer tone will be played when scrolling through the choices.Press the center NavKey  VQUCXG;QWŏNNJGCTCEQPſTOCVKQPVQPG1.2.1.2.3.4.• The ringer will be off if the volume is set to zero, and a ringer off iconwill be displayed.If the ringer is turned off while scrolling through the options in RINGER TONE,the sample of the ringer will not be heard.•RINGER VOLUME>RINGER VOLUME RINGER TONERINGER TONE1>RINGER TONE KEY TONE
www.vtechphones.com10Telephone settings KEY TONE ONLANGUAGEENGLISH>KEY TONE LANGUAGEKey toneIf you set the key tone to off, you will not hear a beep tone when you press any of the handset keys.Press the center NavKey   in idle mode to display the menu.Press the up or down NavKey   or   to reach KEY TONE, then press the center NavKey  .Press the up or down NavKey   or   to alternate between ON or OFF,then press the center NavKey  .;QWŏNNJGCTCEQPſTOCVKQ PVQPGLanguageThe language menu allows you to select between ENGLISH,FRANÇ AISor ESPAÑ OL to be used in all menus and screen displays.To change the language:Press the center NavKey   in idle mode to display the menu.Press the up or down NavKey   or   to reach LANGUAGE, then press the center NavKey  .Press the up or down NavKey   or   to scroll through the choices, then press the center NavKey  ;QWŏNNJGCTCEQPſTOCVKQ PVQPG1.2.3.1.2.3.>LANGUAGECLR VOICE MAIL
www.vtechphones.com 11Basic operationTelephone settings>DIAL TYPE DIRECTORY DIAL TYPE TONE>CLR VOICE MAIL DIAL TYPETURN INDICATOROFF?Clear voicemailIf  you  subscribe  to  voicemail  services  provided  by  your  local  telephone company, NEW VOICE MAIL and will appear on the handset and the VOICEMAILNKIJVQPVJGVGNGRJQPGDCUGYKNNƀCUJYJGP[QWJCXGPG Yvoicemail from your local telephone company. To turn off these indicators:Press the center NavKey  to display the menu when in idle mode.Press the up or down NavKey   or   to reach CLR VOICE MAIL, and  then press the center NavKey  .Press the center NavKey  VQEQPſTOYJGPTURN INDICATOR OFF?  displays, or press OFF/CLEAR to return to the previous menu.The clear voicemail feature only turns off the NEW VOICE MAIL message and   icon  on the handset,  and  the  VOICEMAIL light  on the telephone base. It does not delete your voicemail.Dial typeThe dial type is preset for tone dialing. To change the setting:Press the center NavKey   to display the menu when in idle mode.Press the up or down NavKey   or   to reach DIAL TYPE and then press the center NavKey  .Press the up or down NavKey   or   to choose between TONE or PULSE,and then press the center NavKey  VQEQPſTO;QWŏNNJGCTCEQPſTOCVKQ PVQPGChanges made to the dial type on any one handset  will be applied to all.1.2.3.1.2.3.4.Telephone settings• Use the clear voicemail feature when your phone indicates there is unplayed (new) voicemail and you believe you have none, or if you have accessed your voicemail from a different telephone while away from home. However, if any unplayed voicemail remains, your local telephone service provider will continue to send the signal which turns the NEW VOICE MAILmessage,   and VOICEMAIL light on.• Telephone service provider voicemail may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.
www.vtechphones.com12Basic operationMake, answer, and end calls To  make  a  call,  press  /FLASH  or  /SPEAKER,  and  then  dial             the number.-OR-Dial the number and then press  /FLASH or  /SPEAKER.To answer a call,  press  /FLASH, /SPEAKER  or  any of the  dial pad keys (0-9,#,*).To end a call,  press  OFF/CLEAR  or put  the  handset  in the telephone base or charger.SpeakerphoneDuring a call, press  /SPEAKER to switch between speakerphone and normal handset use.MuteThe mute function allows you to hear the other party while the other party cannot hear you.During a call, press MUTE/REMOVE on the handset.The screen will display the MUTE icon.Press MUTE/REMOVE again to resume the conversation.Call waitingIf you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming call while you are on another call. Press  /FLASH to answer the new incoming call. Press  /FLASHagain to return to the original call.1.2.3.1.2.3.PHONE    00:00MUTED                              MUTE•   The screen displays the elapsed time as you talk (in hours, minutes and seconds).•   While entering a number, press MUTE/REMOVE or OFF/CLEARto backspace and delete; press and holdREDIAL/PAUSEto insert a dialing pause.
www.vtechphones.com 13Basic operationTelephone settingsBasic operationVolumeDuring a call, use the volume button on the right side of the handset to adjust the listening volume.Press VOL   or VOL   to adjust the volume to a comfortable level.Ringer muteYou can mute the ringer temporarily when the telephone is ringing.Press  OFF/CLEAR  or  MUTE/REMOVE  on  the  handset  to  temporarily silence the ringer. The next call will ring normally.Temporary tone dialingIf you have pulse (rotary) service, you can change from pulse dialing to touch tone during a call by pressing TONE*. This is useful if you need to send touch tone signals for access to telephone banking or long distance services. After ending your call, your phone will return to pulse dialing mode.••RINGER MUTE
www.vtechphones.com14INTERCOM TO:HANDSET Y IS CALLINGBasic operationCALLINGHANDSET X•Xrepresents the number of the  handset being called and Yrepresents the number of the handset that is calling.IntercomThe intercom feature allows conversation between two registered handsets of the same system.Press INT to display menu while in idle mode.The originating handset screen will display INTERCOM TO:Use the dial pad to select the destination handset number.The originating handset screen will display CALLING HANDSET X.The destination handset will ring and its screen will display HANDSET Y IS CALLING.To answer the intercom call, press  /FLASH,/SPEAKER,INT or any dial pad keys (0-9,#,*) on the destination handset.To end an intercom call, press INT,OFF/CLEAR or place the handset back in the telephone base or charger.Conference callYou  can  have a conference call  with  an  external  line  and two  registered handsets.When one handset is on the line,Press  /FLASH or  /SPEAKER on another handset to join the call.-OR-Press INT to initiate an intercom call.Follow steps 3 to 5 in the Intercom section above.After the destination handset has answered, press and hold INT on the originating handset to let the destination handset join the call.1.2.3.4.5.6.7.•1.2.3.
www.vtechphones.com 15Basic operationTransfer an external callYou can transfer an external call from one handset to any other handset. During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO:Use the dial pad to enter the number of the destination handset and the originating handset screen will display CALLING HANDSET X.The destination handset will ring and its screen will display HANDSET Y IS CALLING.To  answer  the  call  at  the  destination  handset,  press  /FLASH, /SPEAKER,INT or any dial pad keys (0-9,#,*) on the destination handset.Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM.Press OFF/CLEAR on the originating handset to transfer the call.Switch between external and intercom callIf you are on an external call and you wish to intercom another handset without disconnecting the external call:During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO:Use the dial pad to enter the number of the destination handset and the originating handset screen will display CALLING HANDSET X.The destination handset will ring and its screen will display HANDSET Y IS CALLING.To  answer  the  call  at  the  destination  handset,  press  /FLASH, /SPEAKER,INT or any dial pad keys (0-9,#,*) on the destination handset.Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM.Press INT repeatedly on the originating handset to alternate between the external call (outside) and intercom call.1.2.3.4.5.6.1.2.3.4.5.6.• If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing/FLASH, orOFF/CLEAR.• If a call remains on hold for about 100 seconds, the screen of the originating handset shows UNABLE TO CALL. TRY AGAIN and reconnects to the external call automatically. TRANSFER TO:INTERCOMBasic operationOUTSIDE
www.vtechphones.com16Answer an incoming call during an intercom callDuring an intercom call, there will be an alert tone signaling an incoming call.To answer the incoming call, press  /FLASH and the intercom call will end automatically.To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the handset.Find handsetThis feature allows the telephone base to page all the handsets.Press FIND HANDSET on the telephone base. All the handsets will ring and the screens display ** PAGING **.Press FIND HANDSET again on the telephone base to stop paging; or press  /FLASH,/SPEAKER or any dial pad keys (0-9, #, *) on the handset.1.2.1.2.** PAGING **Basic operation• If the ringer on a handset is turned off, it will not ring when you press the FIND HANDSET key.
www.vtechphones.com 17Advanced operation• Since the directory is shared by all the handsets, only one handset can review the directory at a time. If a handset attempts to  enter the directory while another handset is already in the directory, NOT AVAILABLE AT THIS TIME will be displayed.DirectoryThe directory can store up to 50 entries. Each entry may have up to 32 digits and 16 characters.The directory can be accessed while in idle mode by pressing   once or the center NavKey   three times.Press OFF/CLEAR to exit the menu without saving any changes.The screen will display DIRECTORY EMPTY if there are no records in the directory.Store a directory entryPress the center NavKey   in idle mode to display menu and then press the center NavKey   to enter the directory.Press  the  up  or  down  NavKey    or    to  choose  STORE.  Press  the center NavKey   to select.The  screen  displays  ENTER  NUMBER.  Use  the  dial  pad  to  enter                 the  number.  Press  MUTE/REMOVE  to  backspace; press  and  holdREDIAL/PAUSE for at least three seconds to insert a dialing pause. Press the center NavKey   to save.The screen displays ENTER NAME. Use the dial pad (see the Character chart on page 18) to enter the name. Press MUTE/REMOVE to backspace; press # to insert a space.Press the center NavKey  VQEQPſTO;QWŏNNJGCTCEQPſTOCVKQ PVQPGWhen the directory is full and you attempt to save an entry, LIST FULLwill be  displayed. An existing entry must be deleted to make room for the new entry.If you attempt to save a number and name already stored in the directory, ALREADY SAVED will be displayed.1.2.1.2.3.4.5.••Advanced operationDIRECTORY EMPTYLIST FULL>DIRECTORY CALL LOG >STORE  REVIEWENTER NUMBER_ENTER NAME_
www.vtechphones.com18Advanced operationCharacter chartUse the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes the characters to be displayed in the following order:Press MUTE/REMOVE to backspace and erase when entering characters. Press and hold MUTE/REMOVE to delete the entire entry.  Press  and  hold REDIAL/PAUSE  until p is  displayed  to  insert  a dialing  pause  when entering  a        telephone number. •••• When you enter a name, the handset will automatically FKURNC[VJGſTUVcharacter of each word in uppercase. • Press the left or right NavKey or   to move the cursor one space to the left or right.• Press # to enter a space.Number key Characters by number of key presses12345678911 # ,, - . &2A B C 2 a b c3D E F 3 d e f4G H I 4 g h i5J K L 5 j k l6M N O 6 m n o7P Q R S 7 p q r s8T U V 8 t u v9W X Y Z 9 w x y z00**? ! / ( ) @#space
www.vtechphones.com 19Advanced operationAdvanced operationSearch the directoryEntries  are  sorted  alphabetically  and  names  beginning  with  numbers CTGRTGUGPVGFſTUV#PCNRJCDGVKECNUGCTEJECPDGFQPGCHVGTGPVGTKP Ithe directory.Press   to enter the directory or press the center NavKey  to choose REVIEW when in the directory.Press the up or down NavKey to scroll through the directory.-OR-;QWECPCNUQWUGVJGFKCNRCFVQFKURNC[VJGſTUVPCOGDGIKPPKP IYKVJCletter associated with that key.For example, press 5 (J KLQPEGVQſPF,GPP[VYKEGVQſPF-TKUVGPQTVJTGGVKOGUVQſPF.KPFC+HVJGTGKUPQPCOGGPVT[OCVEJKPI[QWTUGCTEJVJGPGZVclosest matching name entry in alphabetical order will be displayed.Dial a directory entryPress   to enter the directory, or press the center NavKey   to choose REVIEW when in the directory menu.Press the up or down NavKey   or    to scroll to the desired entry, or WUGVJGCNRJCDGVKEC NUGCTEJVQſPFKVPress  /FLASH or  /SPEAKER to dial the entry.1.2.1.2.3.>REVIEW STORE    VTECH 800-595-9511
www.vtechphones.com20Advanced operationEDIT NAMEVTECH_Edit a directory entryPress    to  enter  the  directory,  or  press  the  center  NavKey   three times.Press the up or down NavKey   or  to scroll to the desired entry, orto scroll to the desired entry, or WUGVJGCNRJCDGVKECNUGCTEJVQſPFVJGPWODGT2TGUUVJGEGPVGT0CX-G[ to select.The screen displays EDIT NUMBER. Use the dial pad to edit the number.Press MUTE/REMOVE to backspace; press and hold REDIAL/PAUSEto insert a dialing pause. Press the center NavKey  to save.The screen displays EDIT NAME. Use the dial pad (see thethe dial pad (see the(see the Character chart on page 18) to edit the name. Press to edit the name. Press. Press MUTE/REMOVE to backspace; press # to insert a space.Press the center NavKey VQEQPſTO;QWŏNNJGCTCEQPſTOCVKQ PVQPGDelete a directory entryPress   to enter the directory, or press the center NavKey   to choose REVIEW when in the directory menu.Use the up or down NavKey   or   to scroll to the desired entry or use VJGCNRJCDGVKEC NUGCTEJVQſPFVJGPWODGTPress  MUTE/REMOVEVQTGOQXGVJGGPVT[;QWŏNNJGCTCEQPſTOCVKQ Ptone.1.2.3.4.5.1.2.3.EDIT NUMBER595-9511_
www.vtechphones.com 21Advanced operationAbout caller IDThe caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company. Contact your telephone company if:you have both caller ID and call waiting, but as separate services (you may need combined service),you have only caller ID service, or only call waiting service, oryou do not subscribe to any caller ID or call waiting services but wish to try these services.You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.•••Advanced operation
www.vtechphones.com22Advanced operation• Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.• The time on all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service. CALL LOG EMPTY>CALL LOG RINGER VOLUMEVTECH595-95113:45AM 1/02Call logIf you subscribe to caller ID service, information about each caller will be FKURNC[GFCHVGTVJGſTUVTKPIQTUGEQPFTKPIThe call log can store up to 50 entries.You can review, redial, and copy the entry into the directory.Entries are displayed in reverse chronological order, i.e. from the most recent entry to the earliest entry.When the call log is full, the oldest entry is deleted to make room for new incoming call information.XX MISSED CALL(S) and the NEW icon will be displayed if there are new call log entries (including missed and un-reviewed calls).CALL LOG EMPTY will be displayed if there is no record in the call log.The call log can be accessed by pressing CID, or by pressing the center NavKey , then CALL LOG then the center NavKey  again. The name (if available) and telephone number of the caller will be shown.If  a  caller  ID  telephone  number  is  an  exact  match  of  a  phone  number stored in the phone’s directory, the associated name from the directory will be displayed. Otherwise, the name will be displayed as delivered by your telephone service provider.Review the call log When in the call log, use the up or down NavKey   or   to scroll through the call log on the handset.The name (if available), telephone number, date and time of all incoming calls are displayed on the screen.There will be an error tone when the list reaches the beginning or the end of the call log.•••••••••HANDSET X XX MISSED CALLS
www.vtechphones.com 23Advanced operation800-595-95111-800-595-95111-595-9511595-9511Advanced operation• Saving or deleting a number on one handset will automatically update all other all other handsets.Only one handset can review the directory or call log at a time. If one handset is viewing the call log and another handset attempts to review it, the screen will display NOT AVAILABLE AT THIS TIME.•SAVEDMake CID entries ready to dialAlthough the call log entries received are 10 digits (the area code plus the 7-digit number),  in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits,  or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.   While  reviewing  the  call  log,  press  #  repeatedly  to  display  these  dialing options for local  and long distance numbers before  dialing or saving the telephone number.  See an example at right.Dial a call log entry When in the call log, use the up or down NavKey  or  to scroll toto scroll to the desired entry. Press  /FLASH or  /SPEAKER to dial the entry.Save an entry to the directoryWhen in the call log, press the up or down NavKey   or   to scroll to the desired entry.Press the center NavKey   to save the entry.If the entry has a name and a number, the screen displays SAVED.If the entry was previously saved, the screen will display    ALREADY SAVED.If the entry only has a name or a number, EDIT NAME or EDIT NUMBER will be displayed. Use the dial pad to enter the name or number and then press the center NavKey  VQUCXGVJGGPVT[;QWŏNNJGCTCEQPſTOCVKQ Ptone.If there is no caller ID information, the screen will display UNABLE TO SAVE.1.2.1.2.3.4.5.6. UNABLE TO SAVE
www.vtechphones.com24Advanced operationCall log display screen messagesDisplay: Means:PRIVATE NAME The other party is blocking the name information.PRIVATE NUMBER The other party is blocking the telephone number  information.PRIVATE CALLER The other party is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable.UNKNOWN CALLER No call information is available about this caller.LONG DISTANCE This is a long distance call. Delete one or all entriesWhile in the call log, press the up or down NavKey   or   to scroll to the desired entry.Press MUTE/REMOVE to delete an entry. Press  and  hold MUTE/REMOVE  to  delete  all  entries,  the  screen  will display DELETE ALL CALLS? Press the center NavKey   and you’ll JGCTCEQPſTOCVKQPVQPG+H[QWFQPQVYCPVVQEQPſTOVJGFGNGVKQP RTGUUOFF/CLEAR to return to the previous menu.1.2.3.4.DELETE ALL CALLS?
www.vtechphones.com 25Advanced operationAdvanced operationRedial list6JGVGNGRJQPGUVQTGUVJGſXGOQUVTGEGPVN[FKCNGFPWODGTUKPVJGTGFKCNNKUV9JGPVJGTGCTGCNTGCF[ſXGGPVTKGUKPVJGTGFKCNNKUVVJGGCTNKGUVGPVT[YKNNbe deleted to make room for the latest entry.Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry.The  redial  list  can  be  accessed  by  pressing  REDIAL/PAUSE  while  in          idle mode.Dial from redialPress REDIAL then press the up or down NavKey   or  to scroll toto scroll to the desired number.Press  /FLASH or  /SPEAKER to dial the number.To change  the  number before  dialing, press  the  center  NavKey   to select the number, and use the dial pad to change the number.Press MUTE/REMOVE to backspace; press and hold REDIAL/PAUSEto insert a dialing pause. Press  /FLASH or  /SPEAKER to dial the number.Delete a redial entryPress REDIAL then press the up or down NavKey   or   to scroll to the entry to be deleted while in the redial list.Press  MUTE/REMOVE  to  delete  the  redial  entry  and  you’ll  hear  a EQPſTOCVKQPVQPG••1.2.3.4.1.2.
www.vtechphones.com26Answering system operationMessage capacityThe answering system can record up to 99 messages, depending on the length of each message. Each individual message can be up to four minutes in length and the total maximum recording time is approximately 15 minutes. Messages will remain available for replay until they are deleted.Press to play or stop messages (see page 31).Press to repeat a message or press twice to play back previous messages (see page 31).Shows the status and number of messages (see page 34).Press to record a memo (see  page  32)  or  an announcement  on  the answering  system  (see page 30).Press to set the clock (see page  27).Press to enter  announcement mode (see pages 30-31).Press to listen to set up menu (see pages 28-29).Press to turn the answering system on or off (see page 27).Press to adjust volume during playback (see page 31).Press to skip to the next message (see page 31).Press to delete current message playing (see page 31). When idle, press and hold to bring up menu to delete all old messages (see page 32).
www.vtechphones.com 27Advanced operationAnswering system operationAnswering system setupActivate the answering systemThe answering system must be turned on to answer and record messages. If  the  answering  system  is turned  off, the  telephone  base  ANS  ON/OFFlight will be off.Press  ANS  ON/OFF  to  turn  on  the  answering  system  and  press                 ANS ON/OFF again to turn it off.Set the clockBefore playing each message, the answering system announces the day and time of the message received. Before using the answering system, set the day, time and year, so that messages are dated correctly. If the clock is not set before new messages are recorded, the system will announce “Time a n d da y n o t s et.” before each message is played to remind you to set the clock. Press CLOCK and the system will announce the current clock setting. The system will then announce “To set the CLOCK, press CLOCK.”Press CLOCK again and the system will announce the year.Press  /SKIP or  /REPEAT until the system announces the correct year, then press CLOCK. The system will announce the hour.Press  /SKIP or  /REPEAT until the system announces the correct hour, then press CLOCK. The system will announce the minute.Press  /SKIP  or  /REPEAT  until  the  system  announces  the  correct minute, then press CLOCK. The system will announce the day.Press  /SKIP or  /REPEAT until the system announces the correct day, then press CLOCK. The system will announce the new clock setting and return to idle mode.•1.2.3.4.5.6.• Press and hold/SKIP to increase or  /REPEAT to decrease the minute or year by increments of 10. • Incoming caller ID data will set the time and date (not the year). You’ll need to set the year so the day of the week can be determined from caller ID data. The time will only be set automatically if you subscribe to caller ID service from your local telephone company.
www.vtechphones.com28Answering system operationAnswering system setupThe answering system uses voice prompts to guide you through the steps to setup the answering system. Press  /PLAY/STOP anytime to save and exit the SET UP menu.Set number of ringsThis feature allows you to select the number of rings before the answering system answers. You can choose from two, four or six rings or toll saver. With toll saver active, the answering system answers after two rings when there is a new message and after four rings when there is no new message. To set the number of rings:Press  SET  UP  in  idle  mode  and  the  system  announces  the  current number of rings setting.Press  /SKIP  or  /REPEAT  until  the  system  announces  the  desired setting, then press SET UP to save the setting and go to the next setting,  or press  /PLAY/STOP to save and return to idle mode.Set telephone base ringerThis feature allows you to select the telephone base ringer volume levels.  Press SET UP in idle mode until the system announces the telephone base ringer setting.Press  /SKIP  or  /REPEAT  until  the  system  announces  the  desired telephone  base  ringer  volume  level,  then  press  SET  UP  to  save  the setting and go to the next setting or press  /PLAY/STOP to save and return to idle mode.1.2.1.2.• Setting the number of rings to toll saver can save on long distance charges if you call to check your messages from a remote location because the answering system will answer  the incoming call after two rings only when there are new messages.
www.vtechphones.com 29Advanced operationAnswering system operationSet remote access code A two-digit security code is required to access the answering system from any touch tone telephone. The code preset at the factory is 19.To set the remote access code:Press SET UP when in idle mode until the system announces the remote access code setting.Press /SKIP or /REPEAT to change the remote access code by one, or press and hold /SKIP or /REPEAT to change it by increments of ten.PressPress SET UP to save the setting and go to the next setting, or press          /PLAY/STOP to save and return to idle mode.Set message alert toneThis feature programs the system to beep every 10 seconds to alert you of new messages. The beeping will stop when all new messages have been reviewed.To set the message alert tone:Press SET UP when in idle mode until the system announces the message alert tone setting.Press  /SKIP or  /REPEAT to alternate between on or off, then press SET  UP  to  save  the  setting,  and  go  to  the  next  setting  or  press /PLAY/STOP to save and return to idle mode.1.2.1.2.• The answering system must be turned on for the message alert tone to function.
www.vtechphones.com30Answering system operationOutgoing announcementThe  outgoing  announcement  is  the  greeting  callers  hear  when  calls  are answered by the answering system.The telephone is preset with a greeting that answers calls with “Hello, please leav e a messag e after th e tone.” You can use this preset announcement, or replace it with your own. While in the ANNC menu, press ANNC again to exit at anytime.Play your announcement Press  ANNC  while  in  idle  mode  and  the  system  will  announce “A nnounc ement, press PLAY or press R E COR D.”Press /PLAY/STOP to play, and press  /PLAY/STOP again to stop the playback.  Record your own announcementPress  ANNC  while  in  idle  mode  and  the  system  will  announce “A nnounc ement, press PLAY or press R E COR D.”Press RECORD and the system announces “R ec ord after th e tone. P ress S T OP w h en you are done.”After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away.Press  /PLAY/STOPYJGPſPKUJGFThe  answering  system  will  automatically  playback  the  newly  recorded CPPQWPEGOGP VCP FVJGT GYKN ND G CEQPſTOCVKQ PVQPG 2TGU U /PLAY/STOP to stop the playback at anytime.Press  /PLAY/STOP  again  to  replay  the  recorded  announcement. Press RECORD to record again (follow steps 2 to 4) if you do not like the announcement just recorded. Press ANNC to exit and return to idle mode.1.2.1.2.3.4.5.6.• Your  announcement can be up to 90 seconds in length.If you receive calls when the memory is full, the telephone  will ring 10 times, then answer and announce “M emory is full, enter th e remote ac c ess c ode.”Announcements shorter than two seconds will not be recorded.••
www.vtechphones.com 31Advanced operationAnswering system operation• When your announcement is deleted, calls will be answered with the preset announcement.• If the system has less than ſXGOKPWVGUQHrecording time left, the remaining time will be announced.• If FKUƀCUJKPIin the message window, the memory is full. You will have to delete some messages before new ones can be recorded.Delete your announcementPress  ANNC  while  in  idle  mode  and  the  system  will  announce “Announcement, press PLAY or press RECORD.”Press DELETE and the system will announce “Announcement deleted.”Message playbackPress  /PLAY/STOP to listen to messages. Press  /PLAY/STOP again to stop playback.If  you  have new messages waiting,  you  will  hear  only  the  new  message QNFGUVſTUV +HVJGT GCT GPQPGYOGUUCIGU VJ GU[UVG OYKN NRNC[DCE MCN NOGUUCIGUQNFGUVſTUVWhen playback begins, the total number of messages is announced, followed D[VJGFC[CPFVKOGQHVJGſTUVOGUUCIGVQDGRNC[GFNew message indication6JGOGUUCIGFKURNC[EQWPVGTYKNNƀCUJYJGPVJGTGCTGPGYCPUYGTKP Isystem messages.If the new message alert tone is turned on, the telephone base will beep every ten seconds when there are unreviewed messages.Options during playbackPress VOL+/VOL-to adjust the speaker volume.to adjust the speaker volume.Press  /SKIP to skip to the next message.Press  /REPEAT to repeat the message currently playing. Press twice to listen to the previous message.Press DELETE to delete the current message. The system will advance to the next message.1.2.1.2.••••
www.vtechphones.com32Answering system operation• Only old messages can be deleted. Messages can only be deleted after they are played.• Memos shorter than one second will not be recorded.•“Memory is full.” will be announced if you press RECORD when the memory is full.• Each memo can be up to four minutes in length.Delete all messagesPress and hold DELETE while in idle mode to delete all old messages. The system will announce “All old messages deleted.”Record and play memosMemos are your own recorded messages used as reminders for yourself or other household members using the same answering system. They are saved, played back and deleted the same way as incoming messages.Record a memoPress RECORD while in idle mode. The system announces “Record after the tone. Press STOP when you are done.” After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away.Press   /PLAY/STOPYJGP[QWſPKUJTGEQTFKPI Memo playbackPress  /PLAY/STOP while in idle mode. See Options during playbackon page 31 for other options.1.2.3.
www.vtechphones.com 33Advanced operationAnswering system operation• If no key is pressed after entering remote access, any new messages will be played automatically. •  Once the newOnce the new messages have been played, the system will announce the help menu options. If no key is pressed within 20 seconds, the remote access call is automatically disconnected.• When the answering system is turned off, the telephone will answer after 10 rings,  and announce “ Please enter your remote access code .”Remote accessA two-digit security code is required to access the system remotely from any touch tone telephone. The factory preset code is 19; see page 29 to change it. Dial your telephone number from any touch tone telephone.When the system answers and announces the greeting, enter the two-digit security code.After hearing a double beep, enter one of the remote commands in the following table.Hang up or press 8 to end the call.1.2.3.4.Hang up Saves all messages.1 To play all messages.2 To play new messages only.33 To delete all old messages while no message is currently playing.*5 To play the help menu.5 Stop.*7 To record the outgoing announcement.8 To hang up the call.0 To turn the answering system on or off.3 To delete the message currently playing and announces "Message deleted."4 To repeat the message that is playing.44 To play the previous message.6 To skip to the next message.Commands during playback mode:Remote access commands:
www.vtechphones.com34Answering system operationMessage window displaysThe message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter.0No messages.1-98 Total number of old message(s) recorded.0-98ƀCUJKPI 6QVCNPWODGTQHPGYCPFQNFOGUUCIGUTGEQTFGF6JGVGNGRJQPGDCUG                                          may have lost and regained power.99 & F (alternating) Memory is full with total number of messages recorded.1-99 (counting) Elapsed time while recording memo or announcement (up to 90 seconds).99ƀCUJKPI 4GEQTFKPIVKOGGZEGGFUUGEQPFU1-99ƀCUJKPI %WTTGPVOGUUCIGPWODGTFWTKPIPGYOGUUCIGRNC[DCEM1-99 Current message number during old message playback.1-8Current volume level while adjusting.10-99 Current remote access code while setting.ON (or) OF Current answering system status (on or off).02,04,06,tS Current number of rings while setting.-- System  is  answering  a  call,  or  being  set  the  time  and  date,  or  being                                                                                                                                        accessed remotely.--ƀCUJKPI 5[UVGOKUDGKPIRTQITCOOGFQTKPKVKCNK\GF
www.vtechphones.com 35AppendixHandset display screen messagesALREADY SAVED    The telephone number you have entered is already stored in the directory.CALL LOG EMPTY                    There are no call log entries.CALLING HANDSET X    Calling another handset.CONNECTING... The cordless handset is searching for the telephone base.CHARGING   A handset with low battery has been placed in the telephone base or charger to recharge.DIRECTORY EMPTY There are no directory entries.ENDED You have just ended a call.HANDSET Y IS CALLING Another system handset is calling.INTERCOM  The handset is on an intercom call.INCOMING CALL There is an incoming call.INTERCOM ENDED The handset is terminating an intercom call.LINE IN USE A handset or another telephone on the same line is in use.LIST FULL The directory is full.LOW BATTERY The battery needs to be recharged.MICROPHONE ON MUTE has been turned off and the person on the other end can hear you. NEW VOICE MAIL There are new voice mail message(s) from the local telephone company.NO LINE There is no telephone line connected.
www.vtechphones.com36Handset display screen messagesNO SIGNAL, CALL     ENDEDCommunication between handset and telephone base is lost during an intercom call.NOT AVAILABLE AT THIS TIMEThe handset is out of range from the telephone base. -OR-One  handset  is  already  viewing  the  call  log  or  directory  and  another  handset attempts to review it.OUTSIDE Connected to the external call during call transfer.**PAGING** The cordless handset locator has been activated.PHONE The handset is in use.PLACE IN CHARGER The battery is very low. The handset should be placed in the telephone base or charger.RINGER MUTE The ringer is muted temporarily during incoming call.SAVED Your operation has been saved.SPEAKER The handset speakerphone is in use.UNABLE TO CALLTRY AGAINYou have attempted to make an intercom call, but the handset you are calling is out of range or on an external call.UNABLE TO SAVE You are attempting to save caller ID entry with no name or number.WARNING                           CHECK BATTERY! The battery is not installed or not installed properly in the handset.-OR -The battery needs to be replaced.-OR -An incorrect battery has been installed by mistake. Use only the supplied VTech battery or equivalent.XX MISSED CALLS There are un-reviewed calls in your call log.
www.vtechphones.com 37AppendixHandset and telephone base indicatorsHandset iconsTelephone base lightsHandset lightsMUTE Microphone is muted.•Ringer off.•NEW New call log entries.•NEW VOICE MAIL  New voicemail received from the local telephone company.•SPEAKER  In speakerphone mode.•Battery indicator Cycles (low, medium, and  full) when handset battery is charging.Flashes when the battery is low and needs charging.••IN USE Flashes when there is an incoming call or another telephone on the same line is in use.On when the handset is in use.••VOICEMAIL Flashes when there is a new message from the local telephone company.•CHARGE On when the handset is in the telephone base or charger and is charging.•ANS ON/OFF On when the answering system is on.•On when the handset speakerphone is in use.•
www.vtechphones.com38BatteryAfter the battery is fully charged, you can expect the following performance:Operation Operating timeWhile in use (talking) 8 hoursWhile not in use (standby*) 96 hours *Handset is off the telephone base but not in use.The battery needs charging when:A new battery is installed in the handset.The telephone beeps when taken off the telephone base.$CVVGT[KPFKECVQTQPVJGJCPFUGVUETGGPKUƀCUJKPICAUTION:6QTGFWEGVJGTKUMQHſTGQTKPLWT[VQRGTUQPUTGCFCPFHQNNQYVJGUGKPUVTWEVKQPU Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.&QPQVFKURQU GQHVJ GDCVVGT[KGU KPCſTG6JG[OC[GZRNQFG %JGE MYKV JNQEC NYCUV GOCPCIGOGP VEQFG UHQTURGEKC Ndisposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.%JCTIGVJGDCVVGT[KGURTQXKFGFYKVJQTKFGPVKſG FHQTWUGYKVJVJKURTQFWE VQPN[KPCEEQTFCPE GYKVJVJGKPUVTWEVKQP UCPFNKOKVCVKQPUURGEKſGFKPVJKUOCPWCNWARNING:TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.••••••••
www.vtechphones.com 39AppendixImportant safety instructions9JGPWUKPI[QWTVGNGRJQP GGSWKROGPV DCUK EUCHGV[RTGECWVKQP UUJQWNFCNYC[UDGHQNNQYG FVQTGFWE GVJGTKUMQHſTGGNGEVTK EUJQE MCPFKPLWT[ KPENWFKP IVJGHQNNQYKPI Read and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the base or handset as they may touch dangerous voltage points or create a short circuit  VJCVEQWN FTGUWNVKPCTKUMQHſTGQTGNGEVTK EUJQEM 0GXGTURKNNNKSWK FQHCP[MKPFQPVJGRTQFWEV To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or JCPFUG VQVJGTVJCPURGEKſG FCEEGU UFQQT UOC[GZRQU G[QWVQFCPIGTQW UXQNVCIG UQTQVJG TTKUMU +PEQTTGE VTGCUUGODNKP IECPECWU GGNGEVTK EUJQE MYJGPVJGproduct is subsequently used. &QPQVQXGTNQC FYCNNQWVNGV UCPFGZVGPUKQ PEQTF UCUVJKUECPTGUWN VKPVJGTKUMQHſTGQTGNGEVTK EUJQEM Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.6JKURQYGTWPKVKUKPVGPFG FVQDGEQTTGEVN [QTKGPVG FKPCXGTVKEC NQTƀQQTOQWPVRQUKVKQP SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.
www.vtechphones.com40TroubleshootingProblem SuggestionMy telephone does not work at all.Make sure the battery is installed and charged correctly (pages 2 and 38). For optimum daily performance, return the cordless handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch./CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGwall jack.Unplug  the  electrical  power  to  the  telephone  base.  Wait  for  approximately  15  seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the cordless handset for at least 16 hours.Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.•••••••LOW  BAT T E RY i s displayed on screen.Place the handset in the telephone base or charger for recharging.Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base or charger for 16 hours.If the above measures do not correct the problem, the battery may need to be replaced.•••+H[QWJCXGFKHſEWNV [QRGTCVKPI[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQY(QT%WUVQOGT5GTXKEGXKUKVQWTYGDUKVGCVwww.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
www.vtechphones.com 41AppendixTroubleshootingProblem SuggestionThe  battery  does  not charge  in  the  handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGElight on the telephone base or charger should be on.Remove and reinstall the battery, then charge for 16 hours.If the cordless handset is in the charger or in the telephone base but the CHARGE light is not on, refer to The CHARGE light is off in this section.It may be necessary to purchase a new battery. Please refer to the Battery section (page  38) of this user’s manual.The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of this user’s manual for further instruction.•••••The  CHARGE  light  is off.Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cords are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset.The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of this user’s manual for further instruction.••••There is no dial tone. First, try all the above suggestions.Move the cordless handset closer to the telephone base. It might be out of range.The telephone line cord might be malfunctioning. Try installing a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.••••
www.vtechphones.com42TroubleshootingProblem SuggestionThe telephone does not ring  when  there  is  an incoming call.Make sure the ringer is on (page 9 for handset and page 28 for telephone base).Make sure the telephone line cord and power adapter are plugged in properly (page 3).The  cordless  handset  may  be  too  far  from  the  telephone  base.  Move  it  closer  to  the                  telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.••••••The telephone does not ring  when  there  is  an incoming call.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges may apply).The telephone line cord might be malfunctioning. Try installing a new telephone line cord.Re-install the battery and place the cordless handset in the telephone base.Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••
www.vtechphones.com 43AppendixTroubleshootingProblem SuggestionI cannot dial out. First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in your area. Refer to the Dial type section of this user’s manual (page 11) to set the dial mode.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply).Eliminate any background noise. Noise from a television, radio, or other appliances may cause VJGVGNGRJQP GPQVVQFKCNQWVRTQRGTN[+H[QWECPPQ VGNKOKPCVGVJGDCEMITQWP FPQKUGſTUVVT[muting the cordless handset before dialing, or dialing from another room in your home with less background noise.  •••••My  cordless  handset b e e p s   a n d   i s   n o t performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the cordless handset closer to the telephone base. It may be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.••••
www.vtechphones.com44TroubleshootingProblem SuggestionThere  is  interference during  a  telephone conversation.My calls fade out when I am using the cordless handset.The handset may be out of range. Move it closer to the telephone base.&Q[QWJCXG&5.UGTXKEG !+H[GU[QWPGGFVQJCXGC&5.ſNVGTKPUVCNNG FCVGXGT[VGNGRJQP Gwall jack that has a telephone connected to it (page 4). Contact your DSL service provider for ſNVGTKPHQTOCVKQPAppliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.If  your  telephone  is plugged  in  with  a modem  or  a surge protector, plug  the  telephone  (or modem/surge  protector)  into  a  different  location.  If  this  solves  the  problem,  re-locate  your telephone or modem farther apart from each other, or use a different surge protector.  6JGNC[QWVQH[QWTJQOGQTQHſEGOKIJVDGNKOKVKPIVJGQRGTCVKPITCPIG6T[OQXKPIVJGVGNGRJQPGbase to another location, preferably a higher location for better reception.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).•••••••••
www.vtechphones.com 45AppendixTroubleshootingProblem SuggestionI hear other calls when using the telephone.Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.•I  hear  noise  on  the cordless handset, and none  of  the  keys  or buttons works.Make sure the telephone line cord is plugged in securely.•My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment which are compatible with the caller ID service.+H[QWUWDUETKDGVQ&5.UGTXKEGKPUVCNNC&5.ſNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGNKPGLCEM%QPVCEV[QWT&5.UGTXKE GRTQXKFGTHQTſNVGTKPHQTOCVKQP••••The  system  does  not receive  caller  ID  or the  system  does  not display caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. The caller may not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.+H[QWUWDUETKDGVQ&5.UGTXKEGKPUVCNNC&5.ſNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGNKPGLCEM%QPVCEV[QWT&5.UGTXKE GRTQXKFGTHQTſNVGTKPHQTOCVKQP••••
www.vtechphones.com46TroubleshootingProblem SuggestionCaller ID entries do not match  the  numbers  I need to dial.Although the call log entries you receive are 10 digits, (the area code plus the 7-digit number,)  in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.   While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number.  ••CONNECTING...  is shown  in  the  handset display  window.  Why don’t  I get a dial tone when  I  try  to  use  this telephone?De-register  all  handsets  and  then  register  the  handsets  again  (only  one  handset  can  be registered at a time).To de-register all handsets:Press and hold FIND HANDSET on the main telephone base for four seconds.When the IN USENKIJVUVCTVUVQƀCUJTGNGCUGVJGFIND HANDSET button.Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.All handsets will show NOT REGISTERED.To register a handset (register one handset at a time):Place the handset in the telephone base or a charger that is connected to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up the handset and place it in the telephone base or charger again.On  the  telephone  base,  press  and  hold  FIND  HANDSET  for  four  seconds.  Release             FIND HANDSET once the IN USE light comes on.After a while, the handset will emit a series of tones. The newly registered handset will be assigned the lowest handset number not previously assigned to another system handset when successfully registered. Repeat steps 1 and 2 if the handset is not successfully registered to the telephone base within two minutes.    Repeat the registration procedure for each system handset.•1.2.3.4.1.2.
www.vtechphones.com 47AppendixTroubleshootingProblem SuggestionThe answering system does  not  answer  after the  correct  number  of rings.Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit.If Toll Saver is activated, the number of rings changes to two when there are new messages waiting (page 28).If the memory is full or if the answering system is off, the system will answer after ten rings.In some cases, the answering system will be affected by the ringing system used by the local telephone company.••••The outgoing announcement is not clear.When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base./CMGUWTGVJGTGKUPQDCEMITQWPFPQKUGVGNGXKUKQPOWUKEVTCHſEGVEYJGPTGEQTFKPI••The  messages  on  the U[UVGOCTGXGT[FKHſEWNVto hear.Press VOL+/VOL- on the telephone base to increase the speaker volume.•The answering system d o e s   n o t   r e c o r d messages.Make sure the answering system is on.If  the  answering  machine  memory  is  full,  it  will  not  record  new  messages  until  some  old messages are deleted.••The  messages  on  the answering  system  are incomplete.If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 90 seconds.If the memory on the system becomes full during a message, the system stops recording and disconnects the call.If the caller’s voice is very soft, the system may stop recording and disconnect the call.•••
www.vtechphones.com48TroubleshootingProblem SuggestionThe answering system does  not  respond  to remote commands.Make sure your remote access code is correct (page 29).Make sure you are calling from a touch-tone telephone. When dialing a number, there should be  tones.  If  there are  clicks,  then  it  is  not a touch-tone  telephone  and  cannot activate the answering system.The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.6JGTGOC[DGKPVGTHGTGPEGQPVJGVGNGRJQPGNKPG[QWCTGWUKPI2TGUUVJGFKCNRCFMG[UſTON[when dialing.••••C o m m o n   c u r e   f o r electronic equipment.If the telephone is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed):Disconnect the power to the telephone base.Disconnect the battery on the cordless handset.Wait a few minutes before connecting power to the telephone base.Re-install the battery and place the cordless handset in the telephone base or charger.Wait for the cordless handset to synchronize its connection with the telephone base. Allow up to one minute for this to take place.••••••
www.vtechphones.com 49AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can EQOOWPKECV GQXGTQPN[CEGTVCK PFKUVCPE GYJKEJECPXCT [YKVJVJGNQECVKQP UQHVJGVGNGRJQP GDCUGCPFJCPFUGV VJGYGCVJGTCPFVJGNC[QWVQH[QWTJQOGQTQHſEG When the handset is out of range, the handset will display CONNECTING....NOT AVAILABLE AT THIS TIME will be displayed if access is denied.If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press  /FLASH. Move closer to the telephone base, then press  /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoor in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical  storms  can  sometimes  cause  power  surges  harmful  to  electronic  equipment.  For  your  own  safety,  take  caution  when  using  electrical  appliances  during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
www.vtechphones.com50About cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains either nickel-cadmium or nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. •••••WarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“ Materially Defective Product” )?During  the  limited  warranty  period,  VTech’s authorized  service  representative  will  repair  or  replace  at  VTech’s option,  without  charge,  a  Materially  Defective Product.  If we repair  the Product,  we may  use new or  refurbished replacement  parts.  If  we  choose to  replace the  Product,  we  may replace it  with a  new  or refurbished Product of the same or similar design.  We will retain the defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy.  VTech will return repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty, whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. A product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, KPWPFCVKQP ſTGYCVGTQTQVJGTNKSWKFKPVTWUKQP QT #RTQFWE VVJCVJCUDGGPFCOCIG FFWGVQTGRCKTCNVGTCVKQ PQTOQFKſECVKQ PD[CP[QPGQVJGTVJCPCPCWVJQTK\G FUGTXKE GTGRTGUGPVCVKX GQH86GEJQT
www.vtechphones.com 51AppendixWarranty3. A product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. A product to the extent that the problem is caused by use with non-VTech accessories; or5. A product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. A product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. A product returned without valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.How do you get warranty service?To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?1.  4GVWTPVJGGPVKT GQTKIKPC NRCEMCI GCPFEQPVGPV UKPENWFKP IVJG2TQFWE VVQVJG86GEJUGTXKE GNQECVKQ PCNQPIYKVJCFGUETKRVKQ PQHVJGOCNHWPEVKQ PQTFKHſEWNV[ CPF2.  Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and3.  Provide your name, complete and correct mailing address, and telephone number.Other LimitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product.  VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other GZRTGUUYCTTCPVKGU 0QQPGKUCWVJQTK\G FVQOCMGOQFKſECVKQP UVQVJKUNKOKVGFYCTTCPV [CPF[QWUJQWN FPQVTGN[QPCP[UWEJOQFKſECVKQP 5VCVG2TQXKPEKC N.CY4KIJVU 6JKUYCTTCPV [IKXGU[QWURGEKſ ENGIC NTKIJVU CPF[QWOC[CNUQJCXGQVJGTTKIJVU YJKE JXCT[HTQOUVCVGVQUVCVGQTRTQXKPE GVQRTQXKPEG .KOKVCVKQPU +ORNKGFYCTTCPVKGU KPENWFKP IVJQUGQHſVPGUUHQTCRCTVKEWNC TRWTRQU GCPFOGTEJCPVCDKNKV [CPWPYTKVVG PYCTTCPV[VJCVVJG2TQFWE VKUſVHQTQTFKPCT [WUGare limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost RTQſVUQTTGXGPWGKPCDKNKV [VQWUGVJG2TQFWE VQTQVJGTCUUQEKCVG FGSWKROGPV VJGEQUVQHUWDUVKVWV GGSWKROGPV CPFENCKOUD[VJKTFRCTVKGU TGUWNVKP IHTQOVJGWUGof this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.
www.vtechphones.com52FCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television recep-tion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.%JCPIGUQTOQFKſECVKQPUVQVJKUGSWKROGPVPQVGZRTGUUN[CRRTQXGFD[VJGRCTV[TGURQPUKDNGHQTEQORNKCPEGEQWNFXQKFVJGWUGTŏUCWVJQTKV[VQQRGTCVGVJGGSWKROGPVThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The NCDGNQPVJGDCEMQTDQVVQOQHVJKUGSWKROGPVEQPVCKPUCOQPIQVJGTVJKPIUCRTQFWEVKFGPVKſGTKPVJGHQTOCV75###'36::::6JKUKFGPVKſGTOWUVDGRTQXKFGFVQyour local telephone company upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. 6JG4'0HQTVJKURTQFWEVKUGPEQFGFCUVJGVJCPFVJEJCTCEVGTUHQNNQYKPIVJG75KPVJGRTQFWEVKFGPVKſGTGIKHKUVJG4'0KU+POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGſXGQTNGUU(QTOQTGKPHQTOCVKQPRNGCUGEQPVCEV[QWTNQECNVGNGRJQPGEQORCP[This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of VJKUGSWKROGPVFQGUPQVFKUCDNG[QWTCNCTOGSWKROGPV+H[QWJCXGSWGUVKQPUCDQWVYJCVYKNNFKUCDNGCNCTOGSWKROGPVEQPUWNV[QWTVGNGRJQPGEQORCP[QTCSWCNKſGFinstaller.••••
www.vtechphones.com 53AppendixFCC, ACTA and IC regulationsThe RBRC® sealThe RBRC® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information  on Ni-MH  battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.    RBRC®  is a registered trademark of Rechargeable Battery Recycling Corporation.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is TGSWKTGFVQPQVKH[[QWDGHQTGKPVGTTWRVKPIUGTXKEG+HCFXCPEGPQVKEGKUPQVRTCEVKECN[QWYKNNDGPQVKſGFCUUQQPCURQUUKDNG;QWYKNNDGIKXGPVJGQRRQTVWPKV[VQEQTTGEVVJGRTQDNGOCPFVJGVGNGRJQPGEQORCP[KUTGSWKTGFVQKPHQTO[QWQH[QWTTKIJVVQſNGCEQORNCKPVYKVJVJG(%%;QWTVGNGRJQPGEQORCP[OC[OCMGEJCPIGUKPKVUfacilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.+HVJKURTQFWEVJCUOGOQT[FKCNKPINQECVKQPU[QWOC[EJQQUGVQUVQTGGOGTIGPE[VGNGRJQPGPWODGTUGIRQNKEGſTGOGFKECNKPVJGUGNQECVKQPU+H[QWFQUVQTGQTtest emergency numbers, please:4GOCKPQPVJGNKPGCPFDTKGƀ[GZRNCKPVJGTGCUQPHQTVJGECNNDGHQTGJCPIKPIWRPerform such activities in off-peak hours, such as early morning or late evening.Industry CanadaThis equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.6JGVGTOŎŏ+%ŎŏDGHQTGVJGEGTVKſECVKQPTGIKUVTCVKQPPWODGTQPN[UKIPKſGUVJCVVJG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPUYGTGOGVThe Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the FGXKEGUFQGUPQVGZEGGFſXG6JKURTQFWEVOGGVUVJGCRRNKECDNG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPU••
www.vtechphones.com546GEJPKECNURGEKſECVKQPUFrequency control Crysta l controlledP LL synthesizerT ra nsmit frequency T elephone b a se: 57 25-5850 M HzHa ndset: 2400-2483 M HzR eceiv e frequency T elephone b a se: 2400-2483.5 M HzHa ndset: 57 25-5850 M HzCha nnels 9 5N omina l effectiv e ra nge M a x imum pow er a llow ed b y FCC a nd IC. Actua l opera ting ra nge ma y v a ry a ccording to env ironmenta l conditions a t the time of use.S ize Ha ndset: 1 39 .0mm X 49 .0mm X 39 .0mmT elephone b a se: 1 7 7 .1 mm X 1 27 .2mm X 1 00.4mmCha rger: 7 9 mm X 9 0.6mm X 58.4mmW eight Ha ndset: 1 45.0 gra ms (including b a ttery)T elephone b a se: 423.8 gra msCha rger: 7 2.7 4 gra msP ow er requirements Ha ndset: 3 cells AAA 3.6V 550mAh N iM H b a tteryT elephone b a se: D C  9 V@ 600mACha rger: D C 9 V @200mAM emory D irectory: 50 memory loca tions; up to 32 digits a nd 1 6 cha ra cters per loca tionCa ll log: 50 memory loca tions
www.vtechphones.com 55Ind exAAbout caller ID 21About cordless telephones 50Activate the answering system 27Advanced operation 17Answer an incoming call during an intercom call 16Answer calls 12Answering system operation 26Answering system setup 27, 28BB asic operation 12B attery 2, 38CCall log 22Call log display screen messages 24Call waiting 12Character chart 18Clear voicemail 11Commands during playback mode 33Conference call 14DDelete a directory entry 20Delete all messages from the answering system 32Delete a redial entry 25Delete from directory 20Delete your announcement 31Desk/table bracket installation 5Dial a call log entry  23Dial a directory entry 19Dial from redial 25Dial type 11Directory 17&5.ſNVGT EE dit a directory entry 20E nd calls 12E xchangeable colorful handset ring    6FFCC, ACTA and IC regulations 52Find handset 16HHandset display screen messages  35Handset icons 37Handset layout 7Handset lights 37IImportant safety instructions 39Index 55Install handset battery 2Installation 1Intercom 14KK ey tone 10LLanguage 10MMaintenance 49Make calls  12Make CID entries ready to dial 23Memo playback 32Message capacity 26
www.vtechphones.com56IndexMMessage playback 31Message window displays 34Mute 12NNew message indication 31OO perating range 49O ptions during playback 31O utgoing announcement 30PParts checklist 1Play your announcement  30RRecord a memo 32Record and play memos 32Record your own announcement 30Redial list 25Remote access 33Remote access commands 33Review the call log  22Ringer mute 13RRinger tone 9Ringer volume 9SSave an entry to the directory 23Search the directory 19Set message alert tone 29Set number of rings 28Set remote access code  29Set telephone base ringer 28Set the clock 27Speakerphone 12Store a directory entry 17Switch between external and intercom call     15T6GEJPKECNURGEKſECVKQP U Telephone base installation 3Telephone base layout 8Telephone base lights 37Telephone settings     7Temporary tone dialing 13Transfer an external call 15Troubleshooting 40VVoicemail 11Volume 13WWall mounting bracket installation    5Warranty 50
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH G ROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, OregonDistributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.Copyright © 2007 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-001419-010-100
User’s manualwww.vtechphones.comModel: DS4122-3

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